DEPARTMENT DESCRIPTION
Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable for Salesforce Professional Services with focus on performance, productivity & impact.
OVERVIEW OF THE ROLE
Salesforce is currently seeking multiple Technical Consultants to join our Global Delivery Centre (GDC) team. As Technical Consultant You will be responsible for the successful delivery of complex Salesforce solutions for our customers. These technologies include but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, Amazon Web Services, mobile development technologies, and integration/ETL technologies.
The solutions you design are built for the long term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via APIs as well as a strong development background.
In this role, we are looking for someone with expertise in Salesforce and with sufficient hands-on experience on the different Salesforce clouds, Integration, Data Management, Apex/Visualforce, and Lightning.
YOUR IMPACT
Collaborate with client stakeholders to define requirements, and deliverables, and set and manage expectations.
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed.
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation.
Mentor junior consultants and developers through technical guidance, code reviews, and capability-building initiatives.
Familiar with source code, version management, and code deployment standards.
Maintain a target billable utilization aligned to the role.
Ability to understand a project and deep dive to debug issues.
Liaise with Salesforce product teams to support client implementations.
Working remotely, while collaborating with global teams for delivery across geographies. We may need you to be flexible with your work hours.
REQUIRED QUALIFICATIONS
6+ years of hands-on development experience on the Salesforce platform.
Ability to debug performance issues, both at the client layer and apex layer.
Design capability which is compatible with both desktop and mobile devices.
Knowledge of different integration patterns.
Knowledge of various asynchronous capabilities in salesforce and its use cases.
Understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds.
Understanding of systems architecture and ability to design scalable performance-driven solutions.
Understanding of key design patterns and large data volume limitations and best practices.
Understanding of data sharing and visibility considerations and how these play into platform architecture.
Familiarity with platform authentication patterns (SAML, SSO, OAuth).
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
Experience with platform security capabilities (TLS, SSL).
Active Salesforce certifications or ability to achieve relevant certifications upon hire.
Experience with Agentforce, Prompt Builder, Einstein AI, AI Associate/AI Specialist concepts, and AI-powered Salesforce solutions is preferred.(Must have)
Exposure to Salesforce Data Cloud, Customer 360, data harmonization, identity resolution, segmentation, and activation capabilities.(Nice To Have)
PREFERRED QUALIFICATIONS
Preferred Salesforce certifications
Salesforce Sales Cloud Consultant
Salesforce Service Cloud Consultant
Nice to have
Salesforce Certified Integration Architecture Designer
Salesforce Certified Community Cloud Consultant Certification
Salesforce Certified Development Lifecycle & Deployment Designer
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
NOTE: By applying to the Technical Consultant posting, recruiters and hiring managers across the organization hiring Technical Architects will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
BENEFITS & PERKS
Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training with Trailhead.com
Exposure to executive thought leaders and regular 1:1 coaching with leadership
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
For more details, visit https://www.salesforcebenefits.com/
In school, or graduated within the past 12 months? Please visit FutureForce for opportunities.
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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Cloud Success is a specialized team within Customer Success, bringing together customer support engineers, proactive monitoring, specialist product advisors and technical architects. This team not only resolves technical issues but also provides expert guidance on optimizing and demonstrating Salesforce technology to drive long term business success.
Success Architects, as part of Cloud Success, play a pivotal role in supporting Salesforce’s most critical and strategic customers. They provide expert guidance on solution design, ensuring scalability, security, and alignment to standard methodologies. By assessing system performance, they help optimize efficiency and reliability while proactively identifying risks and recommending improvements to maintain technical health. Additionally, they offer strategic insights into application lifecycle management, enabling customers to plan, develop, and evolve their Salesforce implementations effectively. Through deep expertise, Success Architects empower businesses to improve their Salesforce investment, aligning technology with business goals for long-term success.
The Success Architect collaborates closely with various teams across Customer Success and the Product organization to drive long-term solutions for customers. They work with support engineers to resolve immediate technical challenges while identifying root causes to prevent future issues. Partnering with customer success managers, they ensure customers receive strategic guidance on standard methodologies and long-term technology health. Additionally, they liaise with Salesforce product teams, surfacing recurring challenges and customer feedback to influence product improvements. By bridging the gap between customers, support, and product development, Success Architects help create sustainable solutions that enhance the overall Salesforce experience.
Key Responsibilities:
As a Success Architect whose main area of expertise is Health and life Sciences Industry you will:
Basic Requirements:
Desired Technical Skills:
Certifications:
※本職種は障害者手帳をお持ちの方を対象としています。
本ポジションはサポートエンジニアとしてお客様が直面している課題の最初の窓口となり、お客様を成功に導く専門家です。高い技術力と迅速、丁寧、的確なサポートサービスを提供し、顧客満足度を最大化することで、Salesforceの成長に貢献することをミッションとしています。
職責には以下が含まれますが、これらに限定されるものではありません。
選考にあたって合理的配慮が必要な方はこちらのEmailアドレス宛にお知らせください。 pwd@salesforce.com
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Junior Technical Support Engineer【障害者採用】", "Job_Requisition_Primary_Location": "Japan - Remote", "Job_Requisition_Ref_ID": "JR318163", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Remote - Japan" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Philippines---Metro-Manila/Prime-Named-Account-Executive--Philippines_JR317795", "External_Job_Posting_Start_Date": "2026-07-16", "Job_Description": "One week you're setting strategy with a CEO. The next you're in the weeds with the Head of AI and the enterprise architects, then back in the boardroom with a CFO. This isn't tactical software sales. You'll lead go-to-market for your own territory, enter through the line of business (not IT), and sell agentic business transformation, not features.
You'll represent Salesforce Data Foundation (MuleSoft + Informatica), both category leaders, across a territory that's part expansion, part hunting: grow existing accounts, break into net-new logos, and displace competitors who've been entrenched for years.
What you need:
Deep experience selling into the Philippines market, business-level Tagalog.
Direct (non-channel) enterprise software/technology sales, closing deals at $250K+.
A real track record displacing incumbents and winning net-new business, not just farming.
Consistent, provable over-achievement of quota.
Credibility with C-level and line-of-business leaders, and the financial fluency to build the business case yourself.
What you'll do:
Own the full sales cycle and go-to-market strategy for your territory, direct sales, no overlay.
Build pipeline across existing account growth and new-customer acquisition.
Orchestrate a wider ecosystem of partners and advisors without depending on a channel model.
Sell two market-leading platforms (MuleSoft + Informatica), with a team built for people who build their own business.
If you've built a territory from scratch and you're done with roles that cap your ceiling, apply.
About the Corporate Development Team
The Corporate Development team is at the forefront of Salesforce’s growth, responsible for sourcing and executing strategic acquisitions and investments. Within this high-performing group, the M&A Deal Team structures, negotiates, performs due diligence for, and executes strategic transactions. Salesforce is one of the most active acquirers in enterprise software with 15+ closed acquisitions over the past 2 years and 100+ closed acquisitions since 2006. This opportunity provides tremendous exposure and the ability to contribute materially to Salesforce’s long-term trajectory.
The Role
The Corporate Development Ops Senior Manager (Data and AI Transformation) will be a crucial part of the M&A Deal Team at Salesforce. This position will be responsible for leveraging AI to streamline operations, automation, and analytics, will work closely with counterparts in M&A Integration and Salesforce Ventures to identify opportunities for process improvement and efficiency. Success requires a candidate to demonstrate intellectual curiosity, an innovative mind, an ability to create and present thoughtful analysis, and a focus on process optimization, and operational support.
The ideal candidate thrives in delivering solutions to complex problems, has an affinity for data analysis and critical thinking in support of driving business decisions, and is comfortable working with executives and stakeholders of all levels. In this role, you will be highly collaborative and work cross-functionally across Corporate Development, Finance, GTM, Business Technology, etc. to automate and streamline processes, measure, analyze, and visualize data around the M&A pipeline and prospective acquisitions, and support the creation of materials for Salesforce’s Board of Directors.
The position will be based in San Francisco and work out of the beautiful Salesforce Tower 3 days a week.
What You'll Actually Be Doing....
Own standardized reporting, pipeline metrics, readouts. Lead analysis on the portfolio of M&A deals in a given year, pipeline, and inbounds that are not pursued for acquisition or investment.
Leverage Salesforce AI products and other AI tools including Claude, Gemini and other apps to streamline processes and create efficiency
Support market, industry and company research and analyses
Own the reporting and analysis for the Salesforce Investments portfolio, including monitoring portfolio performance, valuation, realized and unrealized gains on portfolio holdings
Serve as the primary coordinator for preparing materials on the M&A program for the Board of Directors, Salesforce’s executive leadership team, and Corporate Development leadership.
Own the development of the Salesforce M&A org’s enterprise tools, including feature development, managing reporting of inbound and outbound conversations, and maintaining records
As required, support the M&A Deal team on acquisition strategy and proactive ideation or execution on Deals.
You're Our Person If...
6-8 years of total experience and a strong educational pedigree
Previous experience in management consulting, data science, strategic finance, or M&A.
Experience working in technology sector
Technical Skills
Understanding of financial and valuation metrics; ability to identify and track business and operational key performance indicators
Experienced using AI tools to for process improvement, within M&A a plus
Acumen to analyze the data and be the expert to identify inconsistencies and present findings
Extremely adept at integrating disparate information, correlating data, and understanding data trends into research papers or briefings with guidance
Experience with data quality assessment and implementing solutions to improve the data quality
Experience working with Salesforce, business visualization tools e.g. Tableau a plus
Characteristics
Ability to build rapport, credibility, and trust with internal and external stakeholders at all levels
Intellectual curiosity and strategic vision to produce credible analysis based on numerous interrelated data sets
Ability to empower, collaborate, and work optimally in a team environment
High level of energy, passion and dedication to success; utmost respect for confidentiality
Strong business judgement and attention to detail
We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!
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Our State & Local Government team is growing and we are seeking to hire a Named Account Executive who possesses a strong track record of selling enterprise software to Justice and Public Safety across the Mid Atlantic Region.
This is a new business development, "hunter" role responsible for building long term relationships and growing revenue with State Government agencies. Seeking 10+ Years of Sales Experience with a commitment to deliver business outcomes that exceed expectations. Seeking a motivated team player who can thrive in a dynamic, fast-paced environment.
Key Responsibilities
Cultivate and maintain enduring relationships with State Gov clients
Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
Provide regular progress updates to management regarding client accounts.
Monitor and report on key performance metrics, including client retention and revenue growth.
Maintain a high level of client satisfaction by consistently exceeding expectations.
Work collaboratively with internal teams to devise solutions for complex challenges.
Address and resolve client issues in a timely and efficient manner.
Keep clients informed about new product features, updates, and enhancements relevant to their needs.
Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
Collaborate closely with clients to formulate customized account strategies.
Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
Stay informed about industry trends, government regulations, and competitive offerings.
Develop an in-depth understanding of Salesforce products and solutions.
Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
Qualifications:
10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience with a proven track record of success focused on selling to State and Local Government agencies
Knowledge of Justice and Public Safety highly preferred.
Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Must live in territory
The Experience
The Senior Sales Professional, Data and Integration, is part of the Swiss Sales team focused on driving growth of the MuleSoft and Informatica portfolio. In this role, you will own the full sales cycle across enterprise accounts — identifying new customers, building pipeline, and expanding existing business relationships.
We are looking for a Senior Sales Professional who combines enterprise software sales experience with a passion for helping customers unlock the value of data and integration solutions.
What You'll Actually Be Doing
Own the entire sales process, driving new business development with a strong focus on net new customer acquisition and consistent delivery against key performance metrics.
Build and execute a go-to-market strategy by conducting detailed customer discovery, developing qualified target account lists, and generating pipeline through customer engagements, marketing campaigns, and market intelligence.
Engage with current and prospective organisations to position MuleSoft and Informatica solutions through strategic, value-based selling — including business case definition and return on investment analysis.
Partner with the broader Salesforce team, including Business Development Representatives, Solution Engineers, Professional Services, and partners, to deliver the full value of the Salesforce platform.
You're Our Person If...
You have proven experience selling enterprise software solutions, with a consistent track record of overachievement against new business targets.
You are fluent in German and English and can build trusted, long-term customer relationships.
You are highly organised, with the ability to manage accurate monthly forecasting and a healthy pipeline simultaneously.
Even Better If...
You have direct experience selling integration, Application Programming Interface (API), or data platform solutions.
You are familiar with the broader Salesforce ecosystem and understand how MuleSoft and Informatica complement the Salesforce platform.
The Vice President (VP) of Treasury Operations leads the strategic direction and day-to-day execution of the company’s worldwide treasury functions, specializing in cash management, payments, and financial risk mitigation. This role is crucial for delivering operational excellence, modernizing infrastructure, and establishing world-class controls to support global growth. This leader will manage a team and report to the EVP & Head of Treasury.
Responsibilities:
Define and drive the global operating model for all treasury activities, ensuring consistent application of policies, controls, and practices across all regions, legal entities, and currencies
Serve as the primary treasury partner to regional finance leaders, country controllers, and cross-functional partners in FP&A, Accounting, Tax, and Legal
Assess current-state treasury operations and drive end-to-end transformation initiatives, including process modernization, automation, and scalable control frameworks
Own the strategy, implementation, and ongoing optimization of treasury management systems and banking platforms, ensuring integration with ERP and accounting systems
Oversee daily global cash positioning, intercompany funding, and short- and long-term cash flow forecasting across all entities and accounts
Manage cross-border payments, foreign currency settlements, and payroll funding across all geographies, optimizing payment workflows and banking structures to reduce cost and operational risk
Oversee all middle office functions including trade confirmation, reconciliation, settlement tracking, and FX exposure reporting
Manage back office operations including wire processing, payment execution, and cash settlements, maintaining robust internal controls and segregation of duties
Manage the company's short-term investment portfolio in alignment with board-approved investment policy, balancing risk and return
Manage global banking relationships, credit facilities, and capital market transactions, including debt financing and covenant compliance
Ensure full compliance with internal controls, SOX requirements, and applicable regulatory frameworks across all treasury activities
Present treasury strategy, risk exposure, and performance metrics to executive leadership and the Board
Build, lead, and develop a high-performing global treasury team, fostering a culture of excellence, accountability, and continuous improvement
Requirements:
15+ years of progressive treasury experience, with at least 5 years in a senior leadership role
Global experience managing treasury operations across multiple countries, currencies, and legal entities
Deep expertise in middle office and back office treasury operations, including cash positioning, settlements, wire processing, and payroll funding
Proven track record of leading treasury transformation initiatives, including TMS implementations and process automation
Strong knowledge of FX hedging, capital markets, and risk management
Proven ability to build, lead, and develop high-performing global treasury teams
Excellent communication and executive presence; ability to present to Board-level audiences
Familiarity with treasury management systems and ERP integrations
As a Lead Network Engineer at Salesforce, you will be part of the Infrastructure Strategy and Data Center Operations team, a dynamic, global team delivering and supporting technology infrastructure in the Salesforce Global Network to meet the substantial growth needs of the business. In this role, you will collaborate with field teams, vendor sourcing teams, Global Network Operations teams, and application owners who are delivering innovative solutions in an agile, and dynamic environment. A successful candidate will have the ability to communicate and demonstrate both deep and broad knowledge across multiple areas of information technology in support of a SaaS infrastructure. We are looking for enthusiastic technologists who thrive on efficiency by contributing to the development of standards, processes, and automation requirements that lead to operational excellence
The Backbone Engineering team is responsible for network capacity and connectivity strategy for the Salesforce core network, including peering relationships, capacity planning, decision making for new PoP builds. The team is also responsible for the design and maintenance of backbone routing architecture including any automation to make configuration changes easier and more predictable. The Salesforce Backbone is the architecture over which Salesforce customers transit to have access to their Salesforce applications and data. Customer success and trust are beacons for how the team approaches engineering on the Salesforce core network.
Responsibilities Include:
Act as a liaison with the vendor sourcing team
Helping to develop and maintain metrics on our capacity vendors
Project managing new capacity installs with various teams including sourcing and field engineering
Updating the network and associated datastores for capacity additions and decommissions
Work with various teams to provide feedback, document, and implement various new network designs
Developing in Python, Ansible for network configuration automation
Work with our connectivity partners and customer engagement teams for any customer troubleshooting issues
Help with BGP peering relationship management and peering network design
Backbone router migrations/grooms/decoms
Network design life cycles including documentation and collaborative approvals
Maintaining Network Data SoTs
Required Experience and Competencies
Minimum 7 years in production network environments, or comparable experience
Proven project management skills
Experience working with telecommunications vendors
Experience with Cisco and Juniper carrier-class routers (ex: ASR9K, CRS, MX960, PTX, MX2K)
Experience with Cisco Nexus-based switches
Knowledge of routing protocols such as BGP and IS-IS
Fundamental understanding of WDM technologies
Strong Python coding skills
Good understanding of Unix/Linux-based operating systems
Experience developing and maintaining network automation tools (e.g. Ansible)
Experience with Git, or other version control systems
The ability to self-manage multiple projects at one time
A good understanding of the current state of AI, machine learning, LLMs, MCP, etc.
A related technical degree required.
Preferred Experience:
Experience managing co-located infrastructure
Experience with DWDM platforms, preferably Ciena and Cisco DCI
Experience with MACSec encryption
Extensive network troubleshooting and network monitoring skills
Hands-on experience with production hardware life-cycle management
Experience with Puppet, Terraform, Containers, and/or K8S
Familiarity with CI/CD principles
Previous experience with lift and shift backbone router migrations
Experience administering global, web-scale IP Address allocations
Solid understanding of the transit, public peering and SFI spaces
Experience writing prompts against public AI chatbots (ex. ChatGPT, Gemini)
Experience with AI-assisted coding (ex. Cursor, VSCode with AI plugins)
Prior experience with the Salesforce core application, either in a developer or support role
Salesforce is seeking a visionary Senior Director, GPO Country Controller to drive our organization’s strategy, growth, and operational excellence. As a key leader within the Global Controllership organization, you will design the oversight processes for country compliance and articulate the local reporting framework for our international entities (60+ entities), including Salesforce France.
This is a strategic management role responsible for the digital roadmap that bridges global standards with local statutory, tax, and ESG requirements. You will lead a dynamic group of highly skilled professionals in a fast-paced environment, ensuring governance excellence and strategic risk management as Salesforce continues its global expansion.
1. Global Strategy & Process Architecture
Process Design: Lead end-to-end global design for financial and ESG reporting to ensure efficiency and strict alignment across all entities.
Digital Roadmap: Define the strategy for ERP and boundary systems to automate local reporting and compliance.
Data Strategy: Architect a "single source of truth" data flow that satisfies both internal governance and external regulators.
Innovation: Anticipate emerging mandates (e.g., ESG) and implement proactive reporting processes.
De-risking Growth: Create the blueprint for rapid geo-expansion and seamless M&A integration.
2. Compliance, Governance & Project Support
Global Oversight: Implement a robust compliance framework and provide high-level stewardship over country-specific financial reporting.
Strategic Advisory: Act as a subject matter expert for complex business expansions and acquisitions to ensure compliance is addressed upfront.
Technology Enablement: Define and deploy repository tools to monitor obligations smarter and faster.
3. Cross-Functional Partnership & Business Support
Stakeholder Leadership: Represent Country Controllership in enterprise-wide initiatives; drive collaboration with Regional Process Owners (RPOs).
Executive Insights: Provide "horizon scanning" insights to Country Business Leaders and Boards of Directors regarding statutory compliance.
Social Governance: Collaborate with Work Councils and employee representative bodies to ensure constructive partnerships.
Efficiency: Continuously audit processes to eliminate redundancy and drive global cost-efficiencies.
Education: Bachelor’s degree (or equivalent) in Accounting, Finance, or a related field. ACA/CPA or equivalent certification preferred.
Experience: 10+ years of progressive experience in Global Controllership, Finance Transformation, or Audit leadership within a fast-paced, publicly traded multinational.
System Expertise: Proven track record of process design within Tier-1 environments (e.g., Oracle, Workday, Workiva, Vertex).
Subject Matter Expertise: Deep knowledge of external compliance (Statutory, Tax, ESG) and experience navigating Works Councils and Board governance.
Leadership: Exceptional interpersonal skills with the ability to act as a catalyst for change in a fluid environment.
Languages: Fluency in English (written and spoken) is required; proficiency in another European language is a significant plus.
Salesforce recherche un(e) Senior Director, GPO Country Controller (Directeur / Directrice Principal(e), Contrôleur Pays GPO) visionnaire pour piloter la stratégie, la croissance et l'excellence opérationnelle de notre organisation. En tant que leader clé au sein de l'organisation Global Controllership (Contrôle de Gestion Global), vous concevrez les processus de supervision pour la conformité par pays et articulerez le cadre de reporting local pour nos entités internationales (plus de 60 entités), y compris Salesforce France.
Il s'agit d'un rôle de management stratégique responsable de la feuille de route numérique (digital roadmap) qui fait le pont entre les normes mondiales et les exigences locales en matière statutaire, fiscale et ESG (Environnement, Social et Gouvernance). Vous dirigerez un groupe dynamique de professionnels hautement qualifiés dans un environnement en évolution rapide (fast-paced), en garantissant l'excellence de la gouvernance et la gestion stratégique des risques alors que Salesforce poursuit son expansion mondiale.
1. Stratégie globale et Architecture des processus
Conception des processus : Diriger la conception globale de bout en bout du reporting financier et ESG pour garantir l'efficacité et un alignement strict à travers toutes les entités.
Feuille de route numérique : Définir la stratégie pour l'ERP et les systèmes périphériques afin d'automatiser le reporting local et la conformité.
Stratégie de données : Concevoir un flux de données servant de « source unique de vérité » (single source of truth) qui répond à la fois aux exigences de la gouvernance interne et des régulateurs externes.
Innovation : Anticiper les nouvelles obligations légales (par ex., l'ESG) et mettre en œuvre des processus de reporting proactifs.
Sécurisation de la croissance (De-risking) : Créer le modèle de référence (blueprint) pour une expansion géographique rapide et une intégration fluide des fusions et acquisitions (M&A).
2. Conformité, Gouvernance et Soutien aux projets
Supervision globale : Mettre en œuvre un cadre de conformité robuste et assurer une gestion de haut niveau du reporting financier spécifique à chaque pays.
Conseil stratégique : Agir en tant qu'expert(e) métier lors d'expansions commerciales complexes et d'acquisitions pour s'assurer que la conformité est traitée en amont.
Habilitation technologique : Définir et déployer des outils de référentiel pour surveiller les obligations de manière plus intelligente et plus rapide.
3. Partenariat interfonctionnel et Soutien à l'activité
Leadership auprès des parties prenantes : Représenter la fonction Country Controllership dans les initiatives à l'échelle de l'entreprise ; stimuler la collaboration avec les Regional Process Owners (RPOs - Propriétaires de processus régionaux).
Vision exécutive : Fournir des analyses prospectives (horizon scanning) aux dirigeants commerciaux des pays et aux conseils d'administration concernant la conformité statutaire.
Gouvernance sociale : Collaborer avec les comités d'entreprise (CSE) et les instances représentatives du personnel pour garantir des partenariats constructifs.
Efficacité : Auditer en permanence les processus pour éliminer les redondances et générer des économies à l'échelle mondiale.
Formation : Diplôme de niveau Licence/Bachelor (ou équivalent) en comptabilité, finance ou dans un domaine connexe. Une certification ACA/CPA (ou équivalent local tel que le DSCG/DEC en France) est privilégiée.
Expérience : Plus de 10 ans d'expérience évolutive dans la direction du contrôle de gestion global, de la transformation financière ou de l'audit au sein d'une multinationale cotée en bourse et en évolution rapide.
Expertise système : Expérience avérée dans la conception de processus au sein d'environnements de premier plan (Tier-1) (ex : Oracle, Workday, Workiva, Vertex).
Expertise métier : Connaissance approfondie de la conformité externe (statutaire, fiscale, ESG) et expérience de l'interaction avec les comités d'entreprise et la gouvernance des conseils d'administration.
Leadership : Compétences interpersonnelles exceptionnelles avec la capacité d'agir comme un catalyseur de changement dans un environnement fluide.
Langues : La maîtrise de l'anglais (écrit et oral) est requise ; la maîtrise d'une autre langue européenne est un atout important.
An opportunity exists in our Core Sales organisation in Sweden for an experienced sales leader looking to further their career in a high-growth, fast-paced, and dynamic environment!
We are seeking an exceptional and ambitious 2nd line Sales Manager who will play a key role in driving strategic sales initiatives across our different industry-based sales teams covering Enterprise accounts for Sweden.
Role Description
As a 2nd line leader and sales executive, you will lead a team of highly visible and motivated Managers and Account Executives in our expanding Sweden sales operation, generating revenue and achieving individual, team, and organisational quotas.
Our culture is a pivotal element of our success at Salesforce. Your leadership will encompass being close to the business, taking part in sales efforts both strategically and operatively, and managing team members to perform strongly. An interest in, and depth of knowledge regarding, our offerings portfolio are success characteristics of Salesforce Sweden’s sales culture.
Your network in the marketplace is broad and strong. Your mind revolves around customers’ business outcomes, and your business acumen—including numerics (selling to the CFO or similar)—is evident. Energy, passion, and the ability to lead are key. Ideal candidates should possess solid B2B sales and extensive sales management experience. Candidates with a demonstrated history of driving revenue through Data and AI solutions will be given a strong preference.
Your Impact
Team Development: You lead in developing a growing and diverse team who are seen as trusted advisors to our customers. Continuous learning resonates with you, and you support and manage high-performance teams, including recruiting, hiring, and training. You are an enabler of an inclusive and winning team spirit.
Strategy: Execution of the existing Go-To-Market (GTM) strategy for the team, plus the evolution and development of the same over time, to further improve our relevance and fuel the expansion of our Industry-based GTM for the Enterprise segment in Sweden.
Leadership: Decisiveness, trustworthiness, empowerment of others, and resilience are strong traits of yours. You lead from the front by leaning into our business, participating, and demonstrating "what good looks like." Substantial time in customer and partner-facing settings is expected.
Networking: Involving corporate resources as required and using our ecosystem as a strong growth lever and success factor.
Business Management: Excellent forecasting and performance management skills are essential to this role.
Pipeline Generation: Driving initiatives to improve revenue-generating opportunities, including key account management as well as new logo efforts.
Mentorship: Mentor and professionally develop Account Executives regarding strategies to ensure a high level of closure rates and opportunity identification.
C-Suite Engagement: Engaging at the C-level in customer organisations.
Required Skills
Consistent track record in building and managing successful sales teams and achieving quarterly and yearly targets.
2nd-line Management experience (Managing Managers) preferred.
Previous experience in solution sales (ideally SaaS / Cloud technologies).
Strong background in Data and AI sales.
Experience leading teams selling transformational technology solutions to Enterprise customers.
A level of interest in, and/or experience positioning/selling to customers based on industry-specific offerings.
Strong demonstrated sales experience working with complex customers.
People management experience (directly or via matrix).
Able to operate and navigate successfully in a matrix/multi-product sales environment.
A passion for building a growing and diverse team.
Proven ability to create and inspire impactful teams.
Excellent interpersonal skills; able to inspire and build trusted relationships.
Passion for supporting team development as well as your own self-improvement.
Excellent negotiation skills.
A self-starter that can excel in a fast-paced environment.
Fluency in English and Swedish.
Job Details
Enterprise Account Executive, Public Sector: State and Local Government
Territory: KY/TN
Our Enterprise Business team focuses on working with exciting growing organizations of 5000+ employees in the Public Sector vertical.
Job Summary:
As a Enterprise Account Executive specializing in selling into State Government agencies across the Southeast region you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.
Join our dynamic team and help State and Local Government organizations leverage Salesforce solutions to enhance their operations and better serve their constituents.
Key Responsibilities
Cultivate and maintain enduring relationships with State Gov clients
Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
Provide regular progress updates to management regarding client accounts.
Monitor and report on key performance metrics, including client retention and revenue growth.
Maintain a high level of client satisfaction by consistently exceeding expectations.
Work collaboratively with internal teams to devise solutions for complex challenges.
Address and resolve client issues in a timely and efficient manner.
Keep clients informed about new product features, updates, and enhancements relevant to their needs.
Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
Collaborate closely with clients to formulate customized account strategies.
Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
Stay informed about industry trends, government regulations, and competitive offerings.
Develop an in-depth understanding of Salesforce products and solutions.
Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
Qualifications:
7-10+ years of quota carrying software or technology sales and account management experience; focused on selling to State and Local Government.
Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Named Account Executive, SLG", "Job_Requisition_Primary_Location": "Kentucky - Remote", "Job_Requisition_Ref_ID": "JR323277", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Kentucky" ], "Locations": [ "Remote" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/United-Kingdom---London/Named-Account-Executive---Dept-of-Health---Social-Care_JR322811", "External_Job_Posting_Start_Date": "2026-05-20", "Job_Description": "We are seeking a Strategic Account Executive for our Public Sector Care team to drive long-term growth within the NHS and DHSC. This role is designed for a sales technology Evangelist who can align Salesforce solutions with the NHS planning guidance. This is a sales role: Salesforce Account Executives are target driven and work at a high cadence, often with ambiguity; the role will require a high degree of self motivation.
Key Responsibilities:
System-Level Engagement: Build trusted relationships with key decision makers and the teams supporting their mission.
Strategic Planning: Develop comprehensive account plans that map out the complex hierarchy of NHS decision-making.
Value-Based Selling: Quantify the operational and financial benefits of our solutions in the context of measurable outcomes for our customer.
Procurement Navigation: Lead complex tender responses, often with our Salesforce certified partners, help develop relationships with the commercial teams within our customer.
Cross-Functional Collaboration: Work closely with customer teams as well as lead the cross functional ‘virtual’ Salesforce team that support specialist pursuits into the customer.
Skills & Experience:
You will be a naturally curious problem-solver, dedicated to helping organisations navigate complex digital transformations to improve outcomes.
NHS Expertise: Ideally 3–5 years of experience selling into the NHS, with a proven track record of hitting high-value targets.
Navigational Knowledge: Deep understanding of the current NHS structure, including the transition to IHO’s and the role of the supporting functions including the Arms Length Bodies.
Commercial Acumen: Ability to build complex business cases and ROI models that resonate with senior management, commercial managers & Finance Directors.
Communication: Exceptional presentation skills, with the ability to translate technical features into measurable outcomes.
Resilience: Experience with long, multi-stakeholder sales cycles (typically 6–18 months).
Collaborate effectively with virtual/extended internal and external teams.
Extensive direct sales experience with a consistent history of exceeding quota.
Proven ability to manage a broad partner and advisory firm ecosystem.
Desired Skills:
Experience with SaaS, PaaS, IaaS.
CRM software and applications sales experience.
A degree or equivalent relevant experience is preferred.
Why Join Salesforce:
Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions
Global Impact: Contribute to products that are transforming industries worldwide
Career Growth: Access to professional development opportunities, mentorship programs, and a clear path for advancement
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data+CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
About Agentforce
At Salesforce, Agentforce embodies our commitment to leveraging AI, data analytics, and CRM to revolutionize business operations. Agentforce integrates advanced AI capabilities and real-time data insights to deliver Agentic AI solutions. Designed to enhance productivity, streamline workflows, and provide actionable intelligence, Agentforce ensures that organizations can augment their workforces with digital labor. Upholding the highest standards of trust and security, Agentforce empowers businesses to build stronger customer relationships, drive growth, and achieve their goals with unparalleled efficiency and reliability.
Role Description
As a Senior Engineering contributor on the Agentforce platform team, you will own the architecture, design, and execution of our Agentic AI platform and applications. You’ll collaborate closely with software engineers, data scientists, product managers, and data teams to build and turn cutting-edge architecture and research into scalable, production-ready systems.
You are not just a coder — you are a thought leader, innovator, builder and mentor who thrives on ownership and pushing boundaries in applied machine learning and software engineering, in a rapidly changing and cutting edge space.
Key Responsibilities
Lead architecture and development of AI-powered backend systems and services.
Design and optimize data pipelines for training and inference at scale.
Work with product and business teams to translate user needs into technical requirements.
Set technical direction and mentor engineers across teams.
Drive adoption of ML best practices for model training, deployment, monitoring, and governance.
Innovate in model building,but in how models are trained,deployed,and monitored
Make strategic technical decisions on build vs buy, model selection, and infrastructure.
Required Skills
12+ years of software engineering experience; 3+ years building AI/ML systems at scale
Deep knowledge of object oriented programming and experience with at least one object oriented programming language preferably Java
Strong hands-on experience in coding and building Applied AI and AI applications
Familiarity with LLMs, vector databases, and applied generative AI (e.g., OpenAI, RAG pipelines)
Strong background in system design, distributed systems, and cloud-native architectures (AWS/GCP)
Experience in building and scaling Agentic AI experiences, ML pipelines, data engineering workflows, and API platforms
Proven ability to lead cross-functional teams and mentor engineers
Strong communication and collaboration skills across technical and non-technical teams
Ability to translate complex AI concepts into pragmatic engineering decisions
Experience in startups or high-growth tech companies
Preferred Skills
Solid experience in API development, API lifecycle management and/or client SDKs development
Experience with machine learning or cloud technologies like AWS sagemaker, terraform, spinnaker, EKS, GKE
Experience with data engineering, data pipelines or distributed systems
Experience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)
Familiarity with Salesforce Core technology
Ability to support/resolve production customer escalations with excellent debugging and problem solving skills
Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams
B.S. in Computer Science or BSc Computer Science.
顧客のAI/Agentic Enterprise時代を見据えた大規模な変革プロジェクトのあるべき姿やプロジェクトアプローチを策定し、また自らそのプロジェクトの実行を推進・リードすることにより、顧客とその変革プロジェクトを成功に導くために重要な役割を果たします。 大きく2つの役割があります。
顧客へのプロジェクト提案 アカウントパートナー（サービスセールス担当者）と連携して、SalesforceのProfessional Servicesによる自律型AI（Agentic AI）ソリューションやコンサルティングプロジェクト、インプリメンテーションプロジェクト等の提案を行い、受注前および受注後の提案活動を主導します。 特にプロジェクト提案にあたって、顧客の課題、Agentic Enterprise化に向けた変革プロジェクトの目的からAIと人が共創する最適なプロジェクトアプローチを策定すること、必要なサービスリソースやAI領域の専門知識を特定するために、アカウントパートナーだけでなく組織全体の他の専門領域のメンバーと協力することが求められます。 プロジェクト成功に導くリーダーシップ プロジェクト受注後にインダストリーまたはデリバリーのエキスパートとしてプロジェクト全体を推進、または支援し、プロジェクトを成功させること、最終的に顧客の持続的な価値創出に導くことに責任を持ちます。 顧客のエグゼクティブとの関係を構築・維持すること、プロアクティブにプロジェクトの品質やAIによる変革効果を高めること、また組織全体のAIアーキテクトや専門領域のメンバーと協力することで必要な知見等をプロジェクトにもたらすよう働きかけることが求められます。
このポジションの魅力
主に金融領域（銀行・証券・保険および関連事業等）を中心とした顧客に対するAI主導の業務変革を含むコンサルティングビジネスの拡大に貢献いただきます。 このロールでは、組織の関係者と協業しながら、顧客との関係性をどう構築するのか、SalesforceのProfessional ServicesをどうSellingするのかを裁量を持って働くことができます。 AIや最先端テクノロジーを取り入れた戦略的で自由な発想を活かし、Agentic Enterprise時代を牽引する次のSalesforce Servicesのビジネスを作り上げる意欲のある方を採用したいと考えています。
Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based team environment here.
You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential.
Responsibilities:
Required Skills:
Desired Skills:
At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As a Data Cloud + Agentforce Success Guide, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics.
Data Cloud is the foundation of Agentforce, enabling real-time, intelligent decision-making by centralizing and harmonizing enterprise data. By leveraging Data Cloud, Agentforce can deliver context-aware AI automation, hyper-personalized customer interactions, and predictive insights, driving greater operational efficiency and business value.
Additionally, Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper-personalized experiences and real-time decision-making, Data Cloud helps organizations maximize customer lifetime value and drive business growth. These two products play seamlessly together and require a resource to speak intelligently to both.
Responsibilities:
Be a trusted Data Cloud or Agentforce subject-matter expert for the broader Success Guide organization, including an understanding of how Data Cloud relates and supports the success of AI and vice versa
Engage with our Premier and Signature customers both reactively and proactively to enable, advise, and optimize current Data Cloud and Agentforce usage
Build strong relationships with both internal and external business stakeholders
Drive thought leadership, when possible, through mentoring and knowledge sharing
Impact of the Role:
The Senior Success Guide plays a critical role in helping customers realize value and accelerate adoption of both Data 360 and Agentforce platforms. This role blends technical expertise and business acumen, allowing you to deeply coach customers on best practices and product capabilities across both products. Your guidance will directly influence the quality of a customers' product adoption, satisfaction, and return on investment, ensuring their success in leveraging Salesforce's powerful data and AI capabilities. The role is both proactive and reactive — delivering 1:1 Success Requests, Expert Coaching Sessions, and acting as a trusted advisor. Success Guides partner with key collaborators such as Success Managers, Account Executives, and Support to help customers reach their business goals and drive measurable product adoption.
Collaboration and Teamwork:
Collaboration is at the core of our success, and as a Data Cloud or Agentforce Senior Success Guide, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers and colleagues to help bolster a customer’s knowledge of the Data Cloud platform and to drive optimal usage.
Basic Requirements:
4-6 years’ experience in a customer-facing role in the technology industry
Fluent French speaker
Strong communication and interpersonal skills; ability to work collaboratively with cross-functional, global teams
Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers, driving tangible results
Ability to demonstrate and maintain deep technical understanding of our suite of products, and be a clear leader in terms of technical acumen across the teams
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Experience with Salesforce CRM
Experience discussing data platforms, AI capabilities, and customer data strategies with customers
Salesforce certifications or related technical certifications
Salesforce is looking for a Senior Enterprise Account Executive to own and grow one of our most strategic conglomerate accounts in Korea. This role will take full ownership of a top-tier enterprise customer and drive long-term, enterprise-wide engagement across multiple affiliates and stakeholders. The successful candidate will be a trusted advisor to C-level and senior executives, capable of navigating complex group structures and leading large, multi-year transformation opportunities aligned with Salesforce’s AI, Data, and Platform strategy.
Responsibilities
Own and manage the overall relationship and revenue strategy for a top-tier enterprise conglomerate account
Drive large, complex opportunities across multiple business units and affiliates, aligning Salesforce solutions to enterprise-wide priorities
Engage and influence C-level and senior executive stakeholders across business and IT organizations
Position Salesforce as a strategic long-term partner, not a point-solution vendor
Lead end-to-end deal strategy, including account planning, executive alignment, negotiation, and closing
Orchestrate internal Salesforce teams and SI / GSI partners to deliver enterprise-scale outcomes
Maintain accurate forecasting and executive-level account visibility
Balance short-term revenue delivery with long-term account growth and strategic positioning
Required Skills
13–15+ years of experience in enterprise IT or SaaS solution sales
Strong track record of closing large, complex, multi-year deals
Demonstrated ability to engage and influence C-level executives
Experience navigating multi-affiliate, matrixed enterprise organizations
Deep understanding of enterprise buying processes, governance, and long sales cycles
Experience working with partners or system integrators required
Experience in F&B, Retail, or similar industries is a strong plus
Why This Role
Ownership of one of Salesforce Korea’s most strategic enterprise accounts
Opportunity to drive AI- and data-led transformation at enterprise scale
High visibility role with close alignment to senior leadership
Ability to shape long-term growth strategy beyond quarterly execution
MuleSoftのミッションは、世界中のシステム、アプリケーション、データ、デバイスを簡単に接続できるようにすることで、組織がより速く変革し、イノベーションを起こすことを支援することです。MuleSoftを採用した多くの企業が、MuleSoftが提唱するコンポーザブル・アーキテクチャーによって、アジャイルかつ迅速なシステム・デリバリーを実現し、IT投資を最大限に有効活用することができています。私たちは、より素晴らしい会社を一緒に作りたいと思う優れた人材を採用することが、最優先事項であり、誰もがサポートされ、最高の仕事ができる機会均等な職場を提供することを約束します。
今、MuleSoftでは、日本におけるMuleSoftビジネスの成長を支える、優秀で協力的なソリューションエンジニアリング・チームの一員として、意欲的なプリセールスのエンジニアを募集しています。
このロールは、見込み顧客の信頼できるアドバイザーとして活動し、MuleSoft製品のAnypoint Platform上にアプリケーション・ネットワークに構築することで、顧客のより速い変革とイノベーションを実現することを証明します。また、MuleSoft製品のセールス・サイクルを通して、アカウント・エグゼクティブ(営業)と密接に連携し、顧客の技術要件、競合、意思決定プロセス、資金調達方法といった情報を収集をしながら販売機会を適格に評価し、契約獲得を目指します。顧客のIT部門や、CxOといった経営幹部との強固なリレーションを築き、顧客の技術要件をビジネス成果に結びつける活動をリードしていきます。
《成功するために必要なスキル》
【MUST（必須）】
以下のご経験をお持ちの方
◉エンタープライズソリューション領域におけるいずれかのご経験3年以上
※PoC デリバリー、RFI/RFP 対応経験含む
提案活動
システム連携基盤の設計・構築経験
アーキテクチャ設計・ITコンサルティング
プログラミング言語を用いたバックエンド開発の実務経験（Java、C#、Go、Python、PHPなど）および Web API（REST/GraphQL）の設計・実装・デバッグ経験
日本語（お客様に提案可能なレベルの流暢さ）および 英語（読み書き日常レベル以上、TOEIC 500 目安でスキルアップ意欲のある方）
コンピュータサイエンス（情報学系）、または関連分野（理工学など）の学士号（または学位）を有している方
【歓迎（WANT）】
テクニカルプロジェクトマネージャー／プロジェクトリーダーなどの経験
SOA / ESB / MQ / BPM / RPA などの経験
クラウド技術（iPaaS / SaaS / クラウドインフラ等）の経験
アーキテクチャ・パターン / API / Webサービス技術などの経験
MuleSoft開発者の認定資格を取得
シャドーウィングおよび顧客シナリオのロールプレイングを通じて、ホワイトボーディング・スキルを活用したシステム・アーキテクチャの議論をリード
MuleSoftの技術トピックに関するセルフサービス・アセット(製品説明資料、デモ、サンプルコードなど)を作成
MuleSoftのすべての製品知識、アーキテクチャ、および営業メッセージング・トレーニングの認定を取得
セルフサービス・アセット(製品説明資料、デモ、サンプルコードなど)を、実際のセリング活動で利用
顧客の技術要件や、ミーティング参加者のレベルに合わせた製品プレゼンテーションやデモンストレーションを実施
アカウントチームの一員としてPoCを成功裡に完了できる能力
アカウントエグゼクティブ(営業)と協力し、アカウントプランや戦略を立てたり、マーケティングをサポートするために技術的な啓蒙活動（ブログの執筆、ウェビナーでの製品デモの実演、イベントでの講演など）を行う
We are looking for a Senior Account Executive to engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. Our Account Executives build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Responsibilities:
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts within the Financial Services Segment
Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Required Qualifications:
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
A strong technology sales experience (5 to 10 years preferably in Software or in Business Applications) selling to Financial Services segment
Solid sales forecasting abilities and revenue achievement in the Italian market.
Successful history of net new business sales.
Consistent overachievement of quota and revenue goals
A background in inbound and outbound prospecting and closing of new business
Proficient in Italian and English
Preferred Qualifications:
Excellent interpersonal and communications skills.
Sales Methodology Education.
Ability to thrive in a fast paced environment
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Highly self-motivated and able to work with little direct supervision
The typical base salary range for this position is 71,000 EUR to 95,000 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Quadri
MuleSoftのミッションは、世界中のシステム、アプリケーション、データ、デバイスを簡単に接続できるようにすることで、組織がより速く変革し、イノベーションを起こすことを支援することです。MuleSoftを採用した多くの企業が、MuleSoftが提唱するコンポーザブル・アーキテクチャーによって、アジャイルかつ迅速なシステム・デリバリーを実現し、IT投資を最大限に有効活用することができています。私たちは、より素晴らしい会社を一緒に作りたいと思う優れた人材を採用することが、最優先事項であり、誰もがサポートされ、最高の仕事ができる機会均等な職場を提供することを約束します。
今、MuleSoftでは、日本におけるMuleSoftビジネスの成長を支える、優秀で協力的なソリューションエンジニアリング・チームの一員として、意欲的なプリセールスのエンジニアを募集しています。
◉エンタープライズソリューション領域におけるいずれかのご経験3年以上
MuleSoft開発者の認定資格を取得
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セルフサービス・アセット(製品説明資料、デモ、サンプルコードなど)を、実際のセリング活動で利用
顧客の技術要件や、ミーティング参加者のレベルに合わせた製品プレゼンテーションやデモンストレーションを実施
アカウントチームの一員としてPoCを成功裡に完了できる能力
アカウントエグゼクティブ(営業)と協力し、アカウントプランや戦略を立てたり、マーケティングをサポートするために技術的な啓蒙活動（ブログの執筆、ウェビナーでの製品デモの実演、イベントでの講演など）を行う
Salesforceをご利用のお客様を成功に導くサクセスプラン（Success Plan）は、お客様のニーズにあわせた3種類のプランをご用意し、リソース、ガイダンス、技術サポートを提供します。そのサクセスプランのオペレーションに責任を持ち、サービスデリバリーチームがお客様の成功を促進できるよう、重要な役割を果たすのがカスタマーサクセスのオペレーションズチームです。
オペレーションズチームがアラインする主要業績指標は、お客様の満足度、Salesforceの利用状況スコア、解約率、サービスの利用促進度と多岐に渡ります。
本ポジション（ビジネスオペレーションズマネージャー）は、主要業績指標の達成に向けて、オペレーショナルエクセレンスの側面で組織に貢献します。単一の業務や特定のチームのオペレーションにとどまらず、カスタマーサクセスに大きなインパクトのある組織全体の取り組みや、コアとなるサービスのオペレーションをリードする役割です。グローバル本社のメンバーも含め、チーム内外の関係者と密接に連携し、最良の顧客体験を提供できるオペレーションを追求します。
以下に、その役割の詳細な内訳を説明します。
主要な責任
プログラムマネジメント：会社・組織の目標と一致した業務戦略の策定と実行。プログラムの組織インパクトをデータの側面で支え、改善サイクルを実行・管理
プロジェクトマネジメント：PM/PMOの立場でサービス/オペレーション強化プロジェクトをリード（グローバル施策含む）
チェンジマネジメント：各部門のステークホルダと連携し、各種プログラムやプロジェクトによる変革をリードし、デリバリーチームへ新しい働き方を早期に適用させていく
プロセス改善・業務効率化：業務改善機会を特定し、既存の在り方にとらわれず、業務オペレーション最適化のための改善プランを立案し実行
パフォーマンス監視と分析：主要なパフォーマンス指標（KPI）の追跡、オペレーションデータの分析、インサイトからの課題設定
クロスファンクショナルな協業：各部門と連携し、業務活動の円滑な調整と整合性を確保
必須スキル
強いリーダーシップと管理能力：チームを動機付け、指導し、協業を促進し、パフォーマンスを向上させる能力
マネジメント経験：プロジェクトまたはプログラムマネジメントの実務経験（3年以上）
卓越したコミュニケーションスキル：多様なステークホルダー（ビジネスリーダーを含む）と効果的にコミュニケーションを取る能力およびグローバルメンバーとの業務経験
言語スキル：ネイティブレベルの日本語、ビジネスレベルの英語
業務運営に関する深い知識：多様な業務プロセス、ベストプラクティス、業界動向の理解
戦略的思考と問題解決能力：効果的な業務戦略の策定と実施、課題への対応能力
ITシステムの導入経験：業務活動を支援する関連技術とシステムへの熟知
データ分析と報告のスキル：業務データの分析、傾向の特定、意思決定を支援するレポートの作成能力
望ましいスキルと経験
Salesforce 導入プロジェクトや関連するDXプロジェクトにおけるマネジメント経験
Salesforce 製品をベースとしたカスタマーサクセス支援 もしくは テクニカルサポートの業務経験
オペレーション改善にAIを積極的に採用する業務経験
プロジェクトマネジメント / チェンジマネジメントの資格
The Service Cloud Expert is responsible for presenting our Service and Support product offerings (the Service Cloud) and architecture in the best light to prospects and customers based on a customer’s specific business requirements. The successful candidate should bring experience that establishes credibility and maintain a presence / delivery that is confident and assured. The primary goal of our team members is to remove all technical objections related to Service Cloud in the sales cycle. Our team also engages in managing a Center of Excellence which drives enablement and sales of Service Cloud.
サービスクラウドスペシャリストは、お客様固有のビジネス要件に基づいて、Salesforce Service Cloud（カスタマーサービスとカスタマーサポートを支援する製品）を中心とした製品とシステムアーキテクチャを最適な形で提案するロールを担います。求める人物像は、お客様との信頼関係を確立し、自信に溢れた存在感と確かな価値を継続して提供した経験を持っている人です。サービスクラウドスペシャリストの第一の役割は、提案活動の中で発生する Service Cloud に対する技術的なオブジェクションを解決することです。また、Service Cloud の販売とイネーブルメントを促進するグローバルチームとも密接に連携します。
1. Support for Service Cloud-based solution proposals targeting customers in a variety of industries
- Evangelize Service Cloud value to customers (including c-level execs and IT) and field teams
- Assess business and operations impacted by technology
- Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable
- Contribute to development of technical sales strategy
- Configure and effectively demonstrate visionary solutions in a way that closely reflects each customer’s business (tailored demonstrations)
- Discuss and propose solution architecture that includes common call center infrastructure integration, back-office system integration, and workflow process definition
- Support for the preparation of proposals focusing on Service Cloud
- Collaborate with Field Sales teams, Account Executives, Implementation Partners, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer.
2. Conduct presentations and demonstrations at seminars and events
- Support marketing activities by speaking and conducting demonstrations at seminars & events
- Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.)
3. Create various sales assets
- Create solution maps, industry-specific demos, and proposal templates for each industry based on knowledge acquired through proposal activities
1. 様々な業界のお客様をターゲットとした Service Cloud を中心としたソリューション提案の支援
- 経営層やIT部門、現場部門への Service Cloud の価値の訴求
- ビジネスと業務両方の観点でソリューション導入効果のアセスメント
- キーとなる課題の提示、ビジネス目標を実現するためのソリューションの提案、投資対効果の提示
- 営業戦略立案における技術的な側面での貢献
- お客様の課題や要件を反映したソリューションのカスタマイズとデモンストレーションの実演
- コールセンターインフラとの統合、バックオフィスシステムとの統合、業務フローの定義など、ソリューションアーキテクチャの検討と提案
- Service Cloud を中心とした提案書の作成支援
- 営業、ソリューションエンジニアリング、パートナー企業、プロダクトマネジメント部門と協力し合い、お客様との信頼を確立し、最適なソリューションを提案
2.セミナー＆イベントでのプレゼンテーション、デモンストレーションの実施
-セミナー＆イベントでの登壇、デモンストレーションの実施によるマーケティング活動支援
-イネーブルメント（Webセミナー、事例紹介、ナレッジ共有等）
3.各種営業マテリアルの作成
-提案活動で培ったノウハウを活かし各業界向けソリューションマップ、業界特化デモ、提案書テンプレートの作成
Success will be measured by the overall performance of the sales team you support and individual performance.
サポートする営業チームの全体的なパフォーマンスと個人のパフォーマンスの両方が評価されます
- 業務アプリケーションシステムや基幹システムの実装開発経験 または 導入コンサルテーション またはプリセールスエンジニアとしての経験
-お客様のビジネスニーズのヒアリング、及び、課題を分析する能力
- 高い成長意欲とお客様の成功に強いパッションをお持ちの方
・コンピュータサイエンス（情報学系）、または関連分野（理工学など）の学士号（または学位）を有している方
- Previous experience as a Sales Engineer/Architect/System Engineer for a CRM company or similar Contact Center related technologyUnderstanding of the Service Cloud product and Platform
- At least 3 years of work experience with one or more of the following CRM solutions: Oracle, Microsoft, ServiceNow
- Business Level English
- CRMベンダーでのプリセールスエンジニア/アーキテクト/システムエンジニアとしての経験、または、それに準ずるコンタクトセンター関連技術における職務経験
-Salesforce 製品の知識・経験
-Oracle、Microsoft、ServiceNow 等でのCRM領域における3年以上の職務経験
-ビジネスレベルの英語スキル
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Specialist Solution Engineer", "Job_Requisition_Primary_Location": "Japan - Tokyo", "Job_Requisition_Ref_ID": "JR327538", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Tokyo" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Success-Guide---Data-Cloud--Agentforce---Italian-Speaking_JR327834", "External_Job_Posting_Start_Date": "2026-07-06", "Job_Description": "Data Cloud is the foundation of Agentforce, enabling real-time, intelligent decision-making by centralizing and harmonizing enterprise data. By leveraging Data Cloud, Agentforce can deliver context-aware AI automation, hyper-personalized customer interactions, and predictive insights, driving greater operational efficiency and business value.
Additionally, Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper-personalized experiences and real-time decision-making, Data Cloud helps organizations maximize customer lifetime value and drive business growth. These two products play seamlessly together and require a resource to speak intelligently to both.
Responsibilities:
Be a trusted Data Cloud or Agentforce subject-matter expert for the broader Success Guide organization, including an understanding of how Data Cloud relates and supports the success of AI and vice versa
Engage with our Premier and Signature customers both reactively and proactively to enable, advise, and optimize current Data Cloud and Agentforce usage
Build strong relationships with both internal and external business stakeholders
Drive thought leadership, when possible, through mentoring and knowledge sharing
Impact of the Role:
The Senior Success Guide plays a critical role in helping customers realize value and accelerate adoption of both Data 360 and Agentforce platforms. This role blends technical expertise and business acumen, allowing you to deeply coach customers on best practices and product capabilities across both products. Your guidance will directly influence the quality of a customers' product adoption, satisfaction, and return on investment, ensuring their success in leveraging Salesforce's powerful data and AI capabilities. The role is both proactive and reactive — delivering 1:1 Success Requests, Expert Coaching Sessions, and acting as a trusted advisor. Success Guides partner with key collaborators such as Success Managers, Account Executives, and Support to help customers reach their business goals and drive measurable product adoption.
Collaboration and Teamwork:
Collaboration is at the core of our success, and as a Data Cloud or Agentforce Senior Success Guide, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers and colleagues to help bolster a customer’s knowledge of the Data Cloud platform and to drive optimal usage.
Basic Requirements:
4-6 years’ experience in a customer-facing role in the technology industry
Fluent Italian speaker
Strong communication and interpersonal skills; ability to work collaboratively with cross-functional, global teams
Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers, driving tangible results
Ability to demonstrate and maintain deep technical understanding of our suite of products, and be a clear leader in terms of technical acumen across the teams
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Bachelor’s Degree
Experience with Salesforce CRM
Experience discussing data platforms, AI capabilities, and customer data strategies with customers
Salesforce certifications or related technical certifications
We are seeking a dynamic and accomplished Regional Vice-President, overseeing a team of high-performing Account Executives focused on driving growth within our Enterprise accounts across the Telecommunication and Construction industries. As a visionary Manager, you will be addressing industries that are at a critical pivot point, moving toward agentic workflows and automated decision-making. You will be responsible for coaching a team to move beyond 'features' and into 'outcomes.' We need a leader who understands the unique friction points of the French construction landscape and the rapid evolution of Telco infrastructure, ensuring our customers don't just adopt AI, but master it to drive bottom-line impact.
In the "Agentic Era", the profile of a Sales leader has shifted from a traditional "pipeline tracker" to an Architect of Autonomous Workflows.
Based on current market trends and job requirements for AI-driven roles, here are the main expertise and skills AI companies are prioritizing:
Agentic Strategy
Provocative POV
Data Stewardship
Ecosystem Sales (Selling a "Platform of Agents" rather than a single-point software solution)
Our culture is a pivotal element of our success at Salesforce so your leadership will encompass strong energy, passion and the ability to lead a dynamic workforce. Ideal candidates should possess solid B2B sales skills, prior Enterprise sales management experience, and a strong understanding of the French telecommunications industry.
Your Impact:
Growing the team by balancing growth in existing customers and winning new logos
Supporting Account Executives by participating and leading in client meetings and engaging other corporate resources as required
Ongoing mentoring and development of sales team which includes recruiting, hiring and training duties
Conducting weekly revenue forecast meetings for respective territories
Coach and professionally develop Account Executives regarding strategies to drive closure rates and opportunity identification
Reporting on sales activity and revenue forecast
Consistently monitoring and improving the sales activities of the team
Develop the Go To Market strategy for the respective territory
Identify hiring and competency / skills gaps in Sales team
Basic Requirements:
Consistent track record in building and managing successful sales teams and achieving quarterly and yearly targets.
Experience in solution sales (ideally SaaS / Cloud technologies).
Experience leading teams selling transformational technology solutions to Enterprise customers.
Strong demonstrated sales experience working with complex customers.
Deep knowledge of the French telecommunications industry.
Able to operate and navigate successfully in a matrix/multi-product sales environment.
A passion for building a growing and diverse team.
Proven ability to create and inspire impactful teams.
Excellent interpersonal skills; able to inspire and build trusted relationships.
Passion for supporting team development as well as your own self-improvement.
Excellent negotiation skills.
A self-starter that can excel in a fast-paced environment.
Proficiency in French and English
***********************************************************************
Nous recherchons un(e) Vice-Président Régional dynamique et accompli(e) pour superviser une équipe de Commerciaux (Account Executives) de haut niveau. Votre mission : stimuler la croissance de nos comptes Enterprise dans les secteurs des Télécommunications et de la Construction.
En tant que manager visionnaire, vous interviendrez auprès d'industries à un tournant critique, évoluant vers des flux de travail agentiques (agentic workflows) et une prise de décision automatisée. Vous serez responsable du coaching d'une équipe pour dépasser la simple vente de « fonctionnalités » et se concentrer sur les « résultats métier ». Nous recherchons un(e) leader comprenant les points de friction spécifiques au paysage de la construction en France et l'évolution rapide des infrastructures Telco, garantissant que nos clients ne se contentent pas d'adopter l'IA, mais la maîtrisent pour générer un impact direct sur leur rentabilité.
À l'ère de l'agentivité, le profil de leader commercial a muté : de simple « gestionnaire de pipeline », il/elle devient un(e) Architecte de Flux de Travail Autonomes.
Selon les tendances actuelles du marché, nous privilégions les expertises suivantes :
Stratégie Agentique : Capacité à orchestrer des solutions d'IA autonomes.
Point de vue provocateur : Remettre en question le statu quo pour apporter de la valeur.
Gouvernance des données : Maîtrise des enjeux liés à la donnée, carburant de l'IA.
Vente d'écosystème : Savoir vendre une « plateforme d'agents » plutôt qu'une solution logicielle ponctuelle.
Notre culture est un élément pivot de notre succès chez Salesforce ; votre leadership devra donc insuffler une énergie forte, de la passion et une capacité à diriger une force de travail dynamique.
Votre Impact
Croissance de l'équipe : Équilibrer le développement des clients existants et l'acquisition de nouveaux logos.
Soutien opérationnel : Accompagner les Account Executives en rendez-vous clients et mobiliser les ressources internes nécessaires.
Mentorat et développement : Recruter, former et faire progresser continuellement votre équipe commerciale.
Pilotage de la performance : Diriger les réunions hebdomadaires de prévisions de revenus (forecast) pour vos territoires.
Coaching stratégique : Développer les compétences des collaborateurs sur les stratégies de clôture (closing) et l'identification d'opportunités.
Reporting : Assurer le suivi précis de l'activité commerciale et des prévisions de chiffre d'affaires.
Stratégie Go-To-Market : Élaborer la stratégie de mise sur le marché pour votre territoire.
Analyse des compétences : Identifier les besoins en recrutement et les écarts de compétences au sein de l'équipe.
Profil Recherché
Expérience confirmée : Historique de succès dans la création et la gestion d'équipes commerciales, avec atteinte systématique des objectifs trimestriels et annuels.
Expertise Solution : Expérience dans la vente de solutions complexes (idéalement SaaS / Cloud).
Leadership technologique : Expérience dans la direction d'équipes vendant des solutions de transformation technologique à des clients Grands Comptes (Enterprise).
Connaissance sectorielle : Maîtrise approfondie du secteur des Télécommunications en France.
Agilité organisationnelle : Capacité à naviguer avec succès dans un environnement de vente matriciel et multi-produits.
Bâtisseur d'équipe : Passion pour la création d'équipes diversifiées et performantes ; capacité prouvée à inspirer.
Qualités relationnelles : Excellentes compétences interpersonnelles, capacité à instaurer des relations de confiance durable.
Esprit de croissance : Passion pour le développement de vos collaborateurs et pour votre propre amélioration continue.
Négociation : Excellentes capacités de négociation.
Tempérament : Autonome, capable d'exceller dans un environnement au rythme soutenu.
Langues : Maîtrise parfaite du français et de l'anglais.
About the Team
The Cloud Platform Engineering team builds and operates the highly available, active-active cloud infrastructure that powers Salesforce at scale. We treat our internal platform as a product — obsessing over developer velocity, automation-first design, and a strict "No Ticket-Ops" philosophy.
We are a lean team at the leading edge of platform engineering — AI tools in every workflow, Slack as our enterprise WorkOS, and agents wired into our GitOps pipelines. We move fast, we automate everything, and we expect you to do the same.
The Shared Team DNA
We are "T-shaped" engineers with distinct focus areas who learn from one another. Every member shares a passion for:
Platform-as-a-Product: Internal engineers are our customers — their DX and velocity come first.
Eradicating Toil: Recurring issue? Write the automation. Ship code, don't file tickets.
Shift-Left Security: Compliance and guardrails baked into the code by default — never bolted on.
SRE Mindset: Engineer for failure. Self-healing systems. 99.999% availability.
Deep Observability: Rich telemetry, distributed tracing, automated alerting — proactive, not reactive.
AI-Native & Agentic: AI tools in every workflow, agents in every pipeline. Non-negotiable.
About the Role
You are the engineer who builds the cloud infrastructure engine. Partnering across platform teams, you design and deliver the infrastructure vending machines and reusable IaC modules that empower internal product teams to provision fully governed, multi-account AWS environments in 15 minutes, not two weeks. You own your domain like a product — understanding customer pain, reducing friction, and shipping solutions.
Your Impact – Responsibilities
AWS Infrastructure Vending Machine: Own AFT as Terraform Enterprise SME; automate multi-region, multi-account provisioning via AWS Organizations and Control Tower.
Enterprise Golden Modules: Author, test, and version-control a library of secure, pre-approved Terraform modules; translate compliance requirements into Sentinel/SCP policies.
CI/CD & Guardrail Integration: Embed automated security scanning, Policy-as-Code enforcement, and cost guardrails directly into developer PRs — leveraging AI to intelligently surface risk, suggest remediations, and evolve the ruleset continuously.
Resilience & Active-Active Delivery: Implement automated failover across AZs and regions using Cloud WAN, ARC, and FIS; lead Game Days simulating catastrophic failure.
Agentic ChatOps & Slack Integration: Wire provisioning pipelines and AI agents into Slack for real-time intelligence, ChatOps control, and zero-touch operations.
AI-Augmented IaC: Use AI coding assistants (Claude Code, Codex, Cursor) as primary tools to author, review, and validate infrastructure code at speed.
Observability Platform: Build centralized logging, metrics, and tracing (Prometheus, Grafana, ELK, Datadog); define and enforce SLOs/SLIs.
SRE Advisory: Advise internal teams on observability best practices, alerting strategies, and resilience architecture — trusted advisor, not CloudOps.
Minimum Qualifications
7+ years in Software Engineering, SRE, or Platform Engineering in large-scale AWS environments.
Expert-level Terraform: state at scale, module decoupling, continuous IaC delivery.
Strong Python or Go for custom tooling and AWS SDK (Boto3/Go SDK) integrations.
Deep AWS core services: IAM, VPC, Cloud WAN, EKS/ECS, Lambda, DynamoDB — multi-region active-active DR.
GitOps-driven deployments with automated guardrails baked into enterprise pipelines.
Active practitioner of AI-assisted development (Claude Code, Codex, Cursor, Gemini or equivalent) as daily workflow.
Preferred Qualifications
AWS certifications (Solutions Architect Professional, DevOps Engineer Professional, or Security Specialty).
Experience with AWS Control Tower, Account Factory for Terraform (AFT), or custom account vending.
Hands-on chaos engineering: AWS FIS, Gremlin, or equivalent Game Day experience.
Experience building agentic pipelines or AI-integrated developer tooling.
Familiarity with Slack platform development, Bolt SDK, or ChatOps automation.
Background in FinOps, Policy-as-Code (Sentinel, OPA), or secrets management (Vault).
What We Value
Bias for Action: Recurring issue? You write the automation. You ship code, you don't file tickets.
Extreme Ownership: The platform is mission-critical. You own your domain end-to-end, no hand-offs.
Risk Mitigation: Natural skepticism toward complexity; you find single points of failure before they find you.
Documentation as Code: Runbooks, ADRs, and processes live in the repo — always current, never stale.
AI Amplifier: You wire tools together to eliminate toil permanently and bring strong opinions on how AI accelerates platform engineering.
Agentic Mindset: Slack is your command center. You build for it, automate through it, and live in the agentic future of work — today.
Senior Manager, Technical Consulting (Insurance & Financial Services)
Department Description:
Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable for Salesforce Professional Services with focus on performance, productivity & impact.
Role overview:
Salesforce is currently seeking a Sr Manager, Technical Consulting (Insurance and Financial Services) to join our Global Delivery Centre (GDC) team. Our Manager, Technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization.
In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Insurance and Financial Services practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team.
This role is 25% billable and in addition to team leadership, you will work with our customers and partners as a senior technical architect to solve critically important business challenges using Salesforce’s Insurance and Financial Services Cloud.
Responsibilities:
* You’ll have up to 35 reports under your scope of responsibility. You will be required to deliver technical work (as a senior technical architect) on Financial Services domain projects at 25% utilization and balance that with leading your team of Technical Consultants, Architects and Managers.
* You’ll be responsible for hiring, training, and mentoring our Technical Consultants on Insurance and Financial Services or Healthcare so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs.
* Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
* Identify and lead internal critical initiatives to grow the Insurance and Financial Services consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
* Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
* Lead Enterprise Architecture and Governance for an enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.
* Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
* Lead a project team of developers focused on driving optimized solutions for our FSC/Helathcare clients leveraging Salesforce Financial Services Cloud/Health cloud (not mandatory), Service Cloud, Sales Cloud, and Experience Cloud
* Ensure the success of these teams while securing the highest CSAT and business outcomes
* Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
* Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce
* Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion
Minimum Requirements:
* 18+ years of experience leading Salesforce technical consulting projects and handling individual contributors.
* 8+ years of people management and Technical Architecture experience
* Strong application design skills combined with strong data, integration, and security architecture skills
* Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Salesforce Insurance Cloud, Salesforce Health Cloud (preferred not mandatory) Sales/Service/Experience Cloud, and Vlocity OmniStudio
* Expertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management or Healthcare
* Integration Architecture (Must have)
* Platform Security (Must have)
* Identity and Access Management / Integration Security
* Sharing and Visibility (Must have)
* Data Architecture and Management (Must have)
* Architectural Design Patterns
* Apex Design Patterns (Must Have)
* Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
* Proficiency in English
Preferred Requirements:
* Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)
* OmniStudio Developer/Consultant
* Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
* Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
* A great listener with the ability to communicate with people in diverse roles
* Proven ability to analyze, design, and optimize business processes via technology and integration
* Resourceful and innovative thinker who can work through and solve problems
* Adept at navigating/mediating conflict and fostering healthy dialogue
* Strong interpersonal skills - nurture effective working relationships with others
* Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes
Lead Account Solution Engineer - Public Sector
Do you want to be part of an outstanding team that is experiencing tremendous success in growing Salesforce’s US State & Local business? Do you have experience in CRM, Artificial Intelligence, public sector, and digital transformation? Come join us on the Salesforce Solution Engineering team! Through collaboration with the customer, the account executive, product specialists and partners, Solution Engineers develop thoughtful solutions that help our customers connect with their constituents in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a dynamic environment full of challenges and opportunities to build compelling solutions then the Public Sector Solution Engineer is the role for you. The SE world is a results-oriented, constantly evolving environment where your curiosity, creativity, and technical acumen is used every day to drive innovation.
The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.
As an Account Solution Engineer, also known as a "Pre-sales Consultant," "Sales Consultant", ”Pre-Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Responsibilities
Coordinate and lead the entire solution cycle through close collaboration with other teams.
Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.
Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
Attain quarterly and annual objectives assigned by management.
Respond efficiently to RFPs.
Lead the technical side of the sales cycle.
Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
Preferred Qualifications:
Required: A degree in Computer Science (B.S., Master's, or Ph.D)
5+ years combined experience working with Salesforce and/or other CRM solutions
3+ years of solution engineering, consultancy, delivery, or customer success for an enterprise software solution organization.
2+ years working with Public Sector agencies
Salesforce, or other, certifications related to Artificial Intelligence, specifically generative AI and LLM concepts
Proven oral, written, presentation, and interpersonal communication and relationship skills.
Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers.
Proven time management skills in a dynamic team environment.
Ability to work individually and as part of a team to tackle problems in dynamic, energizing environments.
Inquisitive, practical, and passionate about technology and sharing knowledge.
Loves to be the first to know something and to understand why and how things happen.
Good at searching out information, experimenting, and tackling puzzles.
Good at explaining ideas and finding ways to keep people’s attention.
Willing and able to travel occasionally.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience, etc.).
Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud, Platform App Builder) and consulting experience are strongly recommended
About the Role:
We are looking for a highly motivated and experienced Prime Account Executive (AE) to join our Data Foundation team. In this role, you will be at the forefront of driving strategic sales initiatives, focusing on delivering innovative data solutions to our clients. You will leverage your expertise in data management, analytics, and cloud technologies to help clients unlock the full potential of their data.
Key Responsibilities:
Develop and execute a comprehensive sales strategy to achieve and exceed revenue targets for Data Foundation solutions.
Build and nurture strong relationships with key stakeholders, including C-level executives, within client organizations.
Identify and qualify new business opportunities, focusing on data-driven solutions that address client challenges.
Collaborate with cross-functional teams, including product, engineering, and customer success, to deliver tailored solutions that meet client needs.
Stay informed about the latest trends in data management, analytics, and cloud technologies to provide thought leadership to clients.
Prepare and deliver impactful presentations, proposals, and demonstrations that showcase the value of our Data Foundation offerings.
Negotiate and close complex deals, ensuring alignment with client objectives and company goals.
Maintain accurate and up-to-date records of sales activities, pipeline, and forecasts in the CRM system.
Qualifications:
Proven track record of success in enterprise sales, with a focus on data management, analytics, or cloud solutions.
Deep understanding of data foundation concepts, including data integration, governance, and analytics platforms.
Strong ability to engage with technical and business stakeholders to understand their needs and deliver value-driven solutions.
Excellent communication, negotiation, and presentation skills.
Results-oriented mindset with a passion for exceeding sales targets.
Proficiency in CRM software and other sales tools.
Bachelor's degree in Business, Computer Science, or a related field (preferred).
Fluency in Italian and English
The typical base salary range for this position is 71,000 EUR to 95,000 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Quadri
Overview of the Role
At Salesforce, customers who choose our Signature Success Plan unlock our most elite level of partnership — expert guidance, deep product knowledge, and proactive support to stay agile and maximize value. As a Customer Success Manager (CSM) for Signature Success, you will become a strategic partner to our most important customers, serving as their trusted advisor and orchestrating the full Signature experience.
You will proactively set the customer up for success through optimization of the solution, with special care during critically important peak events. This will require technical knowledge of Salesforce Clouds, and the ability to work closely across internal and external teams to provide a unified Signature experience. As a Customer Success Manager, you will be a named advisor to a portfolio of Signature Success customers in the region. You will build deep, trusted relationships with customer stakeholders and Salesforce account teams, maintaining a high level of awareness of customer priorities, business goals, and potential risks.
You will proactively guide your customers to success by aligning their business goals with the Salesforce platform, offering strategic and solution recommendations, coordinating Signature Success deliverables, and ensuring operational excellence during critical events. You will also support communication during major incidents, providing timely updates and managing customer expectations.
Responsibilities
Strategic Partnership
Act as the trusted point of contact and advocate for your customers, driving alignment between their business goals and Salesforce’s capabilities.
Build and sustain relationships with customer IT and business executives, becoming a true strategic partner.
Customer Enablement
Guide customers in adopting the Salesforce platform through proactive recommendations and personalized service delivery from the Signature catalogue.
Provide insight into new features and releases, helping customers navigate change and mitigate potential risks.
Incident Management
Support communications during high-severity incidents, ensuring a smooth and transparent experience while advocating for customer resolution.
Renewal & Growth
Clearly articulate and demonstrate the value of Signature Success and platform capabilities to ensure ongoing investment and expansion.
Required Qualifications
6+ years of experience in Cloud environments in roles such as Customer Success, SaaS platform management, Solution Architecture, or Technical Consulting
Outstanding communication and presentation skills with demonstrated ability to communicate and influence optimally at all levels of the organization, including executive and C-level.
Skills for analyzing technical concepts, translating them into business terms and mapping business requirements into technical features.
Ability to explain sophisticated technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects.
Proven ability to build trust-based relationships and navigate complex, enterprise-level environments
Preferred Qualifications
Experience with the Salesforce Marketing or Commerce Cloud solutions is a plus
Salesforce product certifications are a plus
Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
Experience working with Enterprise-level customers.
Cloud Success is a specialized team within Customer Success, bringing together technical architects, customer support engineers, and product advisors. This team delivers expert guidance on optimizing and demonstrating Salesforce technology to drive long-term business success, in addition to resolving technical issues.
Success Architects are a pivotal part of the Cloud Success team, supporting Salesforce’s most critical and strategic customers. They provide expert guidance on solution design, focusing on scalability, security, and adherence to standard methodologies. By assessing system performance, they help to optimize efficiency and reliability while proactively identifying risks and recommending improvements to maintain technical health. Success Architects empower businesses to maximize their Salesforce investment by aligning technology with core business goals.
The Industry Success Architect collaborates across Customer Success and the Product organization to drive long-term customer solutions. This includes resolving immediate technical challenges with support engineers while identifying root causes, partnering with customer success managers on strategic guidance and long-term technology health, and liaising with product teams to surface customer feedback for product improvements.
As an Industry Success Architect, you will specialize in multiple Industry Clouds with primary, secondary, and tertiary areas of expertise. You will:
Drive Customer Impact - Partner with our most strategic and high-priority customers, assessing their Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.
Lead with Multi-Cloud Expertise - Serve as a trusted Subject Matter Expert (SME) in your designated Industry Clouds, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership, and product best practices. You will help the team stay at the forefront of Industry Cloud innovations, ensuring they are equipped with the latest product developments and emerging trends.
Communicate with Clarity - Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.
Innovate & Solve Problems - Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.
Execute Proven Strategies - Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of your Industry Cloud customers.
Build Strong Relationships - Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth.
We are looking for individuals with expertise spanning multiple Industry Clouds (Primary, Secondary, and Tertiary) from the following list. Prioritization of these clouds is geographically diverse, but we are primarily seeking skills in:
Industry Cloud
Education Cloud
Loyalty Cloud
Retail and Consumer Goods/Trade Promotion Management
Non-Profit
Financial Services Cloud
1. Solution Design & Architecture
5+ years of experience in software, system, or enterprise architecture.
Expertise in Salesforce products, platform capabilities, technical governance, and best practices.
Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.
Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices.
2. Communication & Leadership
Ability to assess business objectives, propose solution options, and drive stakeholder alignment.
Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences.
Skilled in creating clear, visually compelling design documents for diverse stakeholders.
Proven ability to lead discussions, influence decision-making, and advocate for best practices.
3. Strategic Thinking & Problem Solving
Ability to identify design inefficiencies, recommend optimizations, and drive customer transformation.
Provide data-driven insights on customer success stories and industry trends.
Passion for continuous learning and staying ahead of emerging technologies.
Secure & Scalable Architecture: Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations. Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations.
Salesforce Development: Hands-on experience with APEX programming, JavaScript, Visualforce, and Lightning Web Components (LWC). Familiarity with governor limits and best practices for efficient code execution.
Data Management & Integration: Proficient in designing and managing data models, validation rules, and data governance best practices. Experience with data import/export, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs and middleware (e.g., MuleSoft).
System Integration & Extensibility: Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware, and event-driven architectures. Experience working with OAuth, Platform Events, External Objects, and tools like Salesforce Connect.
OmniStudio Knowledge: Experience with OmniStudio components is required.
DevOps (Core + Industry): Strong understanding of software development and delivery process, assessing environments strategy and requirements in order to implement management solutions.
Required: Salesforce Admin, Platform Developer 1 and JavaScript Developer
Highly Desired: Certified Architect Credentials (Application and System Architect), Platform App Builder, Salesforce Advanced Admin and an Accredited Professional credential in at least one Industry Cloud specialization (e.g., Financial Services Cloud, Education Cloud, or Loyalty Cloud).
The CSG Senior Account Partner is a passionate and strategic sales leader. This person will sell the full portfolio of Success Cloud offerings to designated accounts.
The AP must be a strategic problem solver with enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales management experience.
The AP will earn the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment.
This individual will be encouraged to understand and handle our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients.
The primary measurement of success for this role will be YOY growth in overall services bookings and revenue.
Responsibilities:
Exceed CSG Success Cloud growth and bookings, ensure organizational health and customer satisfaction goals as a regional leaderUse industry expertise and business sense to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes.
Engage customers, especially C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
Build a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce PlatformDevelop and handle a territory plan and a personalized account plan for each customer, which aligns with their business goals.
Forecast accurately and timely, build a pipeline and progress opportunities to deliver Success Cloud YOY revenue growthForm a positive relationship with the License Sales organization and regional Alliances/Partner organizations that are instrumental to success
Be a recognized role model for collaboration, leadership and overall business results
As a Senior Account Partner,
You are internally and externally recognized as business contributor, industry or product specialist. have high level of knowledge of emerging business / industry trends and product direction.settle the best customer success approach based on general direction from senior management. work on complex business issue and initiatives that require business or industry knowledge.act as an advisor on complex issues and initiatives, exercising discretion and latitude in reaching their goals. Leads cross functional teams and mentors other.
Basic Qualifications & Skills:
8+ years of consultative sales experience with consistently exceeding quotaOf which,
4+ years experience selling and/or delivering professional services for a strategic consulting firm or large scale system integratorDevelop and maintain C-level relationships where you are recognized as a trusted advisor
Experience growing accounts with large and complex pursuits ($M+)
Highly collaborative and excels in a complex, matrixed environmentGreat teammate with strong interpersonal skillsAb
English and Italian language
The typical base salary range for this position is EUR 83,330 to EUR 111,410 annually. Collective Bargaining Agreement: Quadri
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
The Service Cloud Expert is responsible for presenting our Service and Support product offerings (the Service Cloud) and architecture in the best light to prospects and customers based on a customer’s specific business requirements. The successful candidate should bring experience that establishes credibility and maintain a presence / delivery that is confident and assured. The primary goal of our team members is to remove all technical objections related to Service Cloud in the sales cycle. Our team also engages in managing a Center of Excellence which drives enablement and sales of Service Cloud.
サービスクラウドスペシャリストは、お客様固有のビジネス要件に基づいて、Salesforce Service Cloud（カスタマーサービスとカスタマーサポートを支援する製品）を中心とした製品とシステムアーキテクチャを最適な形で提案するロールを担います。求める人物像は、お客様との信頼関係を確立し、自信に溢れた存在感と確かな価値を継続して提供した経験を持っている人です。サービスクラウドスペシャリストの第一の役割は、提案活動の中で発生する Service Cloud に対する技術的なオブジェクションを解決することです。また、Service Cloud の販売とイネーブルメントを促進するグローバルチームとも密接に連携します。
1. Support for Service Cloud-based solution proposals targeting customers in a variety of industries
- Evangelize Service Cloud value to customers (including c-level execs and IT) and field teams
- Assess business and operations impacted by technology
- Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable
- Contribute to development of technical sales strategy
- Configure and effectively demonstrate visionary solutions in a way that closely reflects each customer’s business (tailored demonstrations)
- Discuss and propose solution architecture that includes common call center infrastructure integration, back-office system integration, and workflow process definition
- Support for the preparation of proposals focusing on Service Cloud
- Collaborate with Field Sales teams, Account Executives, Implementation Partners, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer.
2. Conduct presentations and demonstrations at seminars and events
- Support marketing activities by speaking and conducting demonstrations at seminars & events
- Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.)
3. Create various sales assets
- Create solution maps, industry-specific demos, and proposal templates for each industry based on knowledge acquired through proposal activities
1. 様々な業界のお客様をターゲットとした Service Cloud を中心としたソリューション提案の支援
- 経営層やIT部門、現場部門への Service Cloud の価値の訴求
- ビジネスと業務両方の観点でソリューション導入効果のアセスメント
- キーとなる課題の提示、ビジネス目標を実現するためのソリューションの提案、投資対効果の提示
- 営業戦略立案における技術的な側面での貢献
- お客様の課題や要件を反映したソリューションのカスタマイズとデモンストレーションの実演
- コールセンターインフラとの統合、バックオフィスシステムとの統合、業務フローの定義など、ソリューションアーキテクチャの検討と提案
- Service Cloud を中心とした提案書の作成支援
- 営業、ソリューションエンジニアリング、パートナー企業、プロダクトマネジメント部門と協力し合い、お客様との信頼を確立し、最適なソリューションを提案
2.セミナー＆イベントでのプレゼンテーション、デモンストレーションの実施
-セミナー＆イベントでの登壇、デモンストレーションの実施によるマーケティング活動支援
-イネーブルメント（Webセミナー、事例紹介、ナレッジ共有等）
3.各種営業マテリアルの作成
-提案活動で培ったノウハウを活かし各業界向けソリューションマップ、業界特化デモ、提案書テンプレートの作成
Success will be measured by the overall performance of the sales team you support and individual performance.
サポートする営業チームの全体的なパフォーマンスと個人のパフォーマンスの両方が評価されます
Experience in implementation/development of business application systems or core systems, OR experience in implementation consulting, OR experience as a presales engineer
Ability to listen to customer business needs and analyze their challenges
Strong desire for growth and a deep passion for customer success
Fluent Japanese
Bachelor's degree in Computer Science or a related field (e.g., Engineering, STEM).
- 業務アプリケーションシステムや基幹システムの実装開発経験 または 導入コンサルテーション またはプリセールスエンジニアとしての経験
-お客様のビジネスニーズのヒアリング、及び、課題を分析する能力
- 高い成長意欲とお客様の成功に強いパッションをお持ちの方
・コンピュータサイエンス（情報学系）、または関連分野（理工学など）の学士号（または学位）を有している方
- Previous experience as a Sales Engineer/Architect/System Engineer for a CRM company or similar Contact Center related technologyUnderstanding of the Service Cloud product and Platform
- At least 3 years of work experience with one or more of the following CRM solutions: Oracle, Microsoft, ServiceNow
- Business Level English
- CRMベンダーでのプリセールスエンジニア/アーキテクト/システムエンジニアとしての経験、または、それに準ずるコンタクトセンター関連技術における職務経験
-Salesforce 製品の知識・経験
-Oracle、Microsoft、ServiceNow 等でのCRM領域における3年以上の職務経験
-ビジネスレベルの英語スキル
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Solution Engineer - Service Cloud", "Job_Requisition_Primary_Location": "Japan - Tokyo", "Job_Requisition_Ref_ID": "JR330178", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Tokyo" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Kansas---Remote/Named-Account-Executive--SLG--NE-KS_JR330148", "External_Job_Posting_Start_Date": "2026-02-19", "Job_Description": "Salesforce is seeking a strategic, high-impact Public Sector Account Executive to lead our State Government business for the States of Kansas and Nebraska. This is a critical role responsible for driving enterprise SaaS adoption and digital transformation across all State of Kansas and State of Nebraska agencies.
You will work directly with Cabinet-level leaders, agency directors, CIO organizations, program leaders, and procurement officials to modernize constituent services, improve operational efficiency, and enable data-driven government through the power of the Salesforce Platform.
This role owns the entire state government footprint—developing executive relationships, driving complex enterprise sales cycles, and helping state agencies deliver better outcomes for residents.
What You’ll Be Doing:
Territory & Account Leadership
Own and execute the territory strategy for all State of Kansas and State of Nebraska executive branch agencies
Identify, develop, and close new business while expanding existing Salesforce customer relationships
Build trusted advisor relationships with key stakeholders including:
Agency Secretaries and Directors
State CIO and IT leadership
Program and Operations leaders
Procurement and Budget officials
Governor’s Office stakeholders
Solution Selling & Business Value Creation
Understand agency priorities and position Salesforce solutions across key state government use cases, including:
Constituent services and digital front doors
Licensing, permitting, and regulatory management
Health and human services programs
Labor and workforce development
Revenue, taxation, and compliance
Transportation and infrastructure programs
Grants management
Case management and program administration
Contact centers and citizen engagement
Data integration, analytics, and AI-driven automation
Present and demonstrate the value of Salesforce solutions including:
Sales Cloud
Service Cloud
Experience Cloud
MuleSoft
Tableau
Slack
Agentforce
Enterprise Sales Execution
Lead complex, multi-stakeholder sales cycles from prospecting through close
Develop executive-level proposals, business cases, and ROI models
Navigate government procurement processes including:
RFPs, RFIs, and RFQs
State contract vehicles
Cooperative purchasing agreements (NASPO, etc.)
Internal & Partner Collaboration
Partner with Sales Engineers, Solution Architects, and Industry Advisors
Collaborate with system integrators and consulting partners
Coordinate with Customer Success to drive long-term customer value
Territory Management
Maintain accurate pipeline, forecasting, and account planning in Salesforce CRM
Develop multi-year account strategies for long-term growth
Stay current on state government initiatives, budgets, legislation, and modernization priorities
What We’re Looking For:
Bachelor’s degree or equivalent experience
7–10+ years of enterprise SaaS or technology sales experience
Proven success selling into State Government agencies
Demonstrated success managing complex, long sales cycles (6–18+ months)
Experience navigating government procurement processes
Strong executive presence and communication skills
Proven track record of meeting or exceeding quota
Preferred Qualifications:
Existing relationships within Kansas and/or Nebraska state government
Experience selling CRM, platform, or enterprise SaaS solutions
Familiarity with state government budget cycles and procurement
Experience with:
Digital government initiatives
Case management solutions
AI and automation technologies
Data integration and analytics platforms
Key Characteristics for Success
Strategic territory builder
Executive relationship seller
Mission-driven and customer-focused
Highly self-motivated and accountable
Strong collaborator and team player
Ability to operate independently in a defined geographic territory
Travel required within Kansas and Nebraska as needed (approximately 25–40%)
Why This Role Matters:
This role directly supports the modernization of state government services that impact millions of residents. You will help agencies:
Deliver better constituent experiences
Improve operational efficiency
Enable digital government
Increase transparency and accountability
Harness AI and data to improve decision-making
Your work will help transform how state governments serve their citizens.
Ideal Candidate Profile:
Has sold enterprise technology into Kansas and/or Nebraska state government
Knows how to navigate state procurement and budget cycles
Is comfortable engaging executive-level decision makers
Can build a territory strategy and execute independently
Is passionate about public sector transformation
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Named Account Executive, SLG- NE/KS", "Job_Requisition_Additional_Locations": "Minnesota - Remote; Nebraska - Remote", "Job_Requisition_Primary_Location": "Kansas - Remote", "Job_Requisition_Ref_ID": "JR330148", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $160,300 - $214,400 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Kansas", "Minnesota", "Nebraska" ], "Locations": [ "Remote" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Illinois---Chicago/CTO----Agentic-Process-Automation---Intelligence_JR330506-1", "External_Job_Posting_Start_Date": "2026-06-01", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "As the Field CTO, you will lead the technical vision for our most strategic global accounts. You will be the primary architect responsible for expanding Agentforce for Supply Chain (leveraging the Regrello acquisition) into our broader Agentic Process Automation suite. You will bridge the gap between complex legacy systems and autonomous intelligence across Supply Chain, Financial Services (FINS), and Technology, Media, & Telecom (TMT).
We are looking for a visionary builder-leader to serve as the architectural bridge between high-level AI strategy and hardened enterprise execution. You will act as a trusted advisor to C-suite executives at our most strategic accounts, translating the complexities of Agentic Process Automation into scalable, high-impact business outcomes. Your mission is to ensure our technology doesn’t just innovate, but fundamentally re-engineers the digital core of the world’s leading organizations.
Insinyur Solusi bertanggung jawab memimpin solusi sepanjang siklus penjualan dan memberikan kepemimpinan pemikiran kepada perusahaan untuk mentransformasi pengalaman pelanggan mereka.
Insinyur Solusi adalah individu berpengalaman yang bekerja bersama rekan-rekannya, berpartisipasi dalam membangun budaya tim kami, dan mendukung tim penjualan yang sejalan untuk menciptakan solusi bagi prospek dan pelanggan.
Untuk mencapai hal ini, Insinyur Solusi harus memiliki keinginan yang kuat untuk menetapkan visi dengan mengubah tujuan bisnis menjadi rekomendasi yang menarik dan dapat dilaksanakan. Insinyur Solusi akan bertindak sebagai penasihat tepercaya bagi pelanggan kami sambil membantu perjalanan transformasi pelanggan.
Tanggung Jawab:
Mengelola organisasi perusahaan di berbagai industri untuk memahami tantangan dan tujuan mereka melalui sesi penemuan dan workshop yang terfokus
Bekerja erat dengan pelanggan existing dan calon pelanggan sebagai penasihat tepercaya untuk memahami tantangan dan tujuan unik perusahaan mereka
Membangun hubungan tepercaya dengan eksekutif senior dan pemangku keputusan kunci di bidang Bisnis dan Teknologi
Mampu menciptakan arsitektur bisnis tingkat pertama dan melibatkan Bisnis/IT dalam hal tersebut.
Mengembangkan dan menyampaikan solusi kustom inovatif, termasuk konsep solusi kepada pemangku keputusan kunci untuk mengatasi masalah dan kebutuhan bisnis mereka yang selaras dengan nilai bisnis
Koordinasi dan memimpin seluruh siklus solusi melalui kolaborasi erat dengan berbagai sumber daya teknis dan bisnis yang mendukung
Memahami sepenuhnya dan menjelaskan dengan jelas manfaat unik Salesforce kepada berbagai pemangku kepentingan pelanggan, mulai dari staf lini depan hingga eksekutif tingkat C
Menyajikan solusi Salesforce dan mitra yang menarik sambil mendukung hubungan dengan pelanggan dan mitra
Menunjukkan inisiatif, motivasi diri, dan menghasilkan hasil berkualitas tinggi serta memenuhi semua harapan baik untuk pelanggan internal maupun eksternal.
Memiliki minat yang kuat dalam mengembangkan karier dan berpartisipasi dalam program pelatihan internal dan inisiatif bimbingan kami.
Harus memiliki rekam jejak yang terbukti dalam pengembangan dan penyampaian solusi kustom yang berbeda dan presentasi, termasuk konsep teknis, kepada pemangku kepentingan utama untuk mengatasi masalah dan kebutuhan bisnis mereka.
Kemampuan untuk mengoordinasikan siklus penjualan yang melibatkan berbagai sumber daya internal dan eksternal.
Siap tinggal penuh waktu di Indonesia dan melakukan perjalanan 25% dari waktu.
Keterampilan/Pengalaman yang Diperlukan:
Sarjana Ilmu Komputer, Teknik Perangkat Lunak, Sistem Informasi Manajemen (MIS), atau pengalaman kerja setara
Pengalaman dalam Design Thinking, metodologi konsultasi, dan Arsitektur Perusahaan akan menjadi nilai tambah
Pemahaman yang luas dan kemampuan untuk menjelaskan manfaat Komputasi Awan, SFA, Layanan & Dukungan, Pemasaran, dan solusi Mobile.
Pengalaman dalam analisis bisnis/nilai untuk mengembangkan argumen yang meyakinkan
Pengetahuan tentang aplikasi terkait, basis data relasional, dan teknologi web
Keterampilan komunikasi lisan, tertulis, presentasi, kolaborasi, dan interpersonal yang kuat
Kemampuan bekerja dalam tim untuk menyelesaikan masalah teknis di lingkungan yang beragam
Mengubah kebutuhan ini menjadi visi dan peta jalan yang meyakinkan untuk pelanggan kami
Menerjemahkan/Mempresentasikan/Memahami persyaratan bisnis unik pelanggan di berbagai industri
Rekam jejak keberhasilan dalam rekayasa solusi, konsultasi, implementasi, atau pelatihan untuk organisasi solusi perangkat lunak. Kami terbuka untuk berbagai latar belakang untuk peran ini
Keterampilan manajemen waktu yang terbukti dalam lingkungan tim yang dinamis.
Kemampuan bekerja dalam tim untuk menyelesaikan masalah di lingkungan yang beragam dan cepat berubah
Penuh rasa ingin tahu, praktis, dan bersemangat tentang teknologi serta berbagi pengetahuan
Mahir dalam mencari informasi dan bereksperimen, suka fokus pada topik tertentu dan menyelesaikan teka-teki
Mahir dalam menjelaskan ide dan menemukan cara untuk mempertahankan perhatian orang.
Pengetahuan tentang Salesforce akan menjadi nilai tambah.
Pengetahuan tentang Bahasa Indonesia wajib.
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. Agentforce is Salesforce's newest innovation—a next-generation platform that combines Data + AI + CRM + Trust to transform customer experiences. Our AI and Data Architect team is a startup within a global organization, dedicated to helping Salesforce customers and prospects design and implement cutting-edge solutions that deliver real business value.
As an AI and Data Technical Architect, you will act as a senior, hands-on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers and Enterprise Architects through emerging AI solutions. You will work side-by-side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems—including hyperscalers, data lakes, and governance frameworks.
You will:
Lead pre-sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks.
Shape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross-platform integrations.
Collaborate with AEs and SEs to build hands-on prototypes and demos using Agentforce and integrated external agents.
Develop thought leadership content—demo templates, whitepapers, enablement sessions—focused on agent lifecycle, integration strategy, and technical effectiveness.
Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization.
If you are naturally curious about AI and Data, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you!
Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate.
Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs.
Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement.
Build Hands-On Demos & Prototypes - Co-create quick prototypes (<2 weeks) with AEs demonstrating integration between Agentforce and external agents or services.
Lead Pre-Sales Workshops - Facilitate whiteboarding, deep-dive sessions, and quick enablement for customers and internal teams.
Advise on Data & Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies.
Support Early Adoption - Occasionally assist in proof-of-value engagements post-sale by tuning agents and guiding customers toward self-sufficient enablement.
Own Technical Architecture Decisions - Oversee data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360.
Own Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently.
Technical Pre-Sales/Consulting - 7+ years of hands-on experience designing and delivering data, analytics, and AI architectures in enterprise environments.
Salesforce Expertise - Hands-on experience with Salesforce Agentforce and deep fluency with D360 and core Salesforce platform services.
External Ecosystem Knowledge - Strong understanding of external agent ecosystems and interoperability.
Proven Track Record - Experience in prompt engineering, agent lifecycle management, and hands-on prototype development.
AI & ML Expertise - Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
Data Stack Knowledge - Deep expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift) and data ingestion patterns (batch, streaming, CDC).
Hands-On Development - Proficiency in programming (e.g., JavaScript, Python, SQL, R) and data frameworks like pandas or Jupyter.
Excellent Communication - Strong presentation skills; adept at explaining complex ideas and guiding stakeholders toward impactful solutions.
Curiosity & Continuous Learning - Passion for exploring new AI frameworks, sharing insights, and experimenting with cutting-edge technologies.
Advanced Integration - Experience integrating Salesforce with external agents via APIs and open standards (MCP, A2A).
Governance & Observability - Familiarity with prompt governance, observability, and monitoring frameworks.
Cross-Platform Background - Background in cross-platform integrations (e.g., Hyperscaler SDKs to Salesforce Flows).
Multimodal Pipelines - Prior exposure to conversational voice pipelines or multimodal integrations via hyperscaler services.
Advanced AI/ML Frameworks - Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms like Google Vertex AI or AWS Sagemaker.
Education - BS in Computer Science, Engineering, Data Science, or equivalent technical field.
The Era of Agentic Enterprises — and Your Role in It
We are entering one of the most transformative moments in business history. Agentic AI is fundamentally reshaping how enterprises operate, compete, and grow. At Salesforce, we are not just observing this shift — we are leading it. With the Salesforce Agentforce Platform, we empower the world's most ambitious companies to build autonomous AI agents that work alongside humans to
drive unprecedented productivity and innovation.
We are looking for an Account Executive who doesn't just understand this shift — but lives it. You are AI-native. You think in agents, not just automations. You speak the language of digital and AI transformation fluently, and you know how to translate it into business outcomes that matter at the C-level.
If you are excited about helping the world's leading Technology & Software companies become truly Agentic Enterprises, this is your opportunity.
Your Mission
As a trusted strategic advisor to C-level executives at our most important Technology & Software accounts, you will guide them through the transition to an AI-powered future - using Salesforce Data, AI, CRM and the Agentforce Platform as the foundation. You will build multi-year strategic partnerships that deliver measurable transformation and position Salesforce as the indispensable
partner for the Agentic Enterprise era.
What You'll Do
Strategic Account Leadership - You are the CEO of your territory. You develop and execute long-term account plans, orchestrate all available resources, and ensure every customer interaction drives meaningful progress toward their transformation goals.
C-Level Engagement & Advisory - You build deep, trust-based relationships with C-suite executives and enterprise architects — not just for today, but with a 3–5 year strategic horizon in mind. You are their primary advisor when it matters most.
AI-Driven Storytelling - You craft compelling, tailored narratives that bring the Agentic Enterprise vision to life for each customer. You translate cutting-edge AI capabilities - from predictive analytics to autonomous agents - into concrete business outcomes and competitive advantages.
Virtual Team Orchestration - You lead and inspire a cross-functional team of Sales Engineers, Customer Success Managers, industry experts, and professional services specialists. Aligning and energizing diverse virtual teams is one of your superpowers.
Complex Deal Management - You navigate multi-threaded enterprise sales cycles with precision - from initial discovery to close. You maintain meticulous pipeline hygiene, deliver accurate forecasts, and manage stakeholder complexity at scale.
Enterprise Architecture Acumen - You engage confidently with IT leadership and enterprise architects, understanding their existing technology landscape and articulating how the Salesforce platform delivers a cohesive, scalable, and AI-ready architecture.
Industry Thought Leadership - You are a credible voice in the Technology & Software sector - bringing unique perspectives on AI disruption, industry trends, and competitive dynamics that create value beyond the product itself.
What You Bring
Extensive experience in enterprise software sales, IT/strategy consulting, or account management - with a consistent track record of exceeding quota on complex, multi-stakeholder deals.
Proven ability to sell transformational solutions to large, global enterprise accounts at the C-level.
AI-native mindset: Deep familiarity with AI, large language models, and agentic systems - and genuine excitement about what they can do for enterprise customers.
Strong understanding of enterprise IT landscapes and cloud platforms (SaaS, PaaS, IaaS), with the ability to hold your own in architectural discussions.
World-class storytelling and presentation skills — you can craft a compelling narrative and deliver it confidently to a room of senior executives.
Executive presence and gravitas to be credible and influential at the C-suite level.
Proven project management skills and experience orchestrating large, cross-functional teams.
Fluency in both German and English.
Bachelor's degree or equivalent experience.
What Sets You Apart
You are AI-native - you don't just use AI tools, you understand their business implications and can speak credibly about the Agentic Enterprise future.
Direct experience selling into the Software & Technology industry.
Hands-on familiarity with CRM and AI platforms - ideally Salesforce or competitive solutions.
Training in value-selling methodologies (MEDDIC, Challenger Sale, or similar).
A genuine "builder" mentality - you don't just manage accounts, you architect the future of your customers' businesses.
Why Salesforce — Why Now
This is a defining moment. Salesforce's Agentforce Platform is redefining what's possible for enterprise AI. We are not selling software - we are enabling companies to become Agentic Enterprises: organizations where AI agents and human talent work in harmony to achieve outcomes neither could reach alone.
Joining Salesforce now means being at the forefront of this transformation - with the products, the platform, and the purpose to make a real difference.
Working at Salesforce
We are pioneers of the Pledge 1% model, ranked #1 on PEOPLE's Top 50 Companies that Care, and featured on Fortune's Change the World list. Every employee receives 7 paid volunteer days per year and donation matching for approved charitable causes.
Competitive retirement savings plan
Monthly wellness allowance
Flexible time off & generous leave policies
Parental benefits
Perks and discounts
→ Learn more at salesforcebenefits.com
Ready to Lead the Agentic Revolution?
If you are a visionary seller who thrives on building strategic partnerships and driving real transformation - and if you believe AI will fundamentally change how enterprises work - we want to talk. Apply today and build your future at Salesforce.
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. Agentforce is Salesforce's newest innovation—a next-generation platform that combines Data + AI + CRM + Trust to transform customer experiences. Our AI and Data Architect team is a startup within a global organization, dedicated to helping Salesforce customers and prospects design and implement cutting-edge solutions that deliver real business value.
As an AI and Data Technical Architect, you will act as a senior, hands-on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers and Enterprise Architects through emerging AI solutions. You will work side-by-side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems—including hyperscalers, data lakes, and governance frameworks.
You will:
Lead pre-sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks.
Shape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross-platform integrations.
Collaborate with AEs and SEs to build hands-on prototypes and demos using Agentforce and integrated external agents.
Develop thought leadership content—demo templates, whitepapers, enablement sessions—focused on agent lifecycle, integration strategy, and technical effectiveness.
Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization.
If you are naturally curious about AI and Data, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you!
Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate.
Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs.
Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement.
Build Hands-On Demos & Prototypes - Co-create quick prototypes (<2 weeks) with AEs demonstrating integration between Agentforce and external agents or services.
Lead Pre-Sales Workshops - Facilitate whiteboarding, deep-dive sessions, and quick enablement for customers and internal teams.
Advise on Data & Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies.
Support Early Adoption - Occasionally assist in proof-of-value engagements post-sale by tuning agents and guiding customers toward self-sufficient enablement.
Own Technical Architecture Decisions - Oversee data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360.
Own Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently.
Technical Pre-Sales/Consulting - 7+ years of hands-on experience designing and delivering data, analytics, and AI architectures in enterprise environments.
Salesforce Expertise - Hands-on experience with Salesforce Agentforce and deep fluency with D360 and core Salesforce platform services.
External Ecosystem Knowledge - Strong understanding of external agent ecosystems and interoperability.
Proven Track Record - Experience in prompt engineering, agent lifecycle management, and hands-on prototype development.
AI & ML Expertise - Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
Data Stack Knowledge - Deep expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift) and data ingestion patterns (batch, streaming, CDC).
Hands-On Development - Proficiency in programming (e.g., JavaScript, Python, SQL, R) and data frameworks like pandas or Jupyter.
Excellent Communication - Strong presentation skills; adept at explaining complex ideas and guiding stakeholders toward impactful solutions.
Curiosity & Continuous Learning - Passion for exploring new AI frameworks, sharing insights, and experimenting with cutting-edge technologies.
Advanced Integration - Experience integrating Salesforce with external agents via APIs and open standards (MCP, A2A).
Governance & Observability - Familiarity with prompt governance, observability, and monitoring frameworks.
Cross-Platform Background - Background in cross-platform integrations (e.g., Hyperscaler SDKs to Salesforce Flows).
Multimodal Pipelines - Prior exposure to conversational voice pipelines or multimodal integrations via hyperscaler services.
Advanced AI/ML Frameworks - Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms like Google Vertex AI or AWS Sagemaker.
Education - BS in Computer Science, Engineering, Data Science, or equivalent technical field.
Are you looking to fast-track your career in the cloud tech space? We are seeking a dynamic, highly organized Alliances Senior Administrator to join our growing team in Saudi Arabia.
In this role, you will report to the Regional Vice President for Alliances Middle East managing a large volume of small to medium sized system integrators. This is a unique opportunity for someone with 3+ years of tech selling experience or channel management to make a huge impact in a booming market.
Before Applying please note for this role you must hold an existing KSA working visa, and be a fluent Arabic speaker with extensive knowledge of the local market.
Key Responsibilities:
Driving an ACV number via partner pipeline generation within the assigned network of system integrators.
Internal Liaison: Act as the central bridge connecting external partners with internal Salesforce teams, including Direct Sales, Business Development, and Customer Success.
Operations : Assist with logistics related to partner training, marketing events, and ensuring partners maintain correct certifications and pipeline tracking in our tools
Enablement: Utilising the internal tools available to ensure partners increase certification numbers and implementation skills.
What are we looking for:
We want someone eager to learn, culturally aware of the KSA market, and not afraid to take initiative
Experience: 3 years of professional experience selling or within channel management in the technology sector (software, SaaS, tech consulting, or a fast-paced startup environment).
Education: Bachelor’s degree in Business, Information Technology, Communications, or a related field.
Skills: * Excellent organizational and multitasking skills—you love keeping projects on track.
Strong communication and interpersonal skills, with the ability to navigate conversations with both internal sales teams and external partners.
Familiarity with the Salesforce platform or other CRM tools is a massive plus (but we will train you!).
Language: Fluency in Arabic and English mandatory, existing visa mandatory
Mentorship: Work hand-in-hand with a senior Alliances Director and learn the strategic side of tech partnerships.
Growth Path: The Alliances track is one of the fastest-growing fields in tech. This role is a perfect stepping stone toward becoming an Alliance Manager, Partner Account Manager, or Business Development Director.
Impact: Be at the forefront of the digital transformation wave happening right now across the Kingdom of Saudi Arabia.
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. Agentforce is Salesforce's newest innovation—a next-generation platform that combines Data + AI + CRM + Trust to transform customer experiences. Our AI and Data Architect team is a startup within a global organization, dedicated to helping Salesforce customers and prospects design and implement cutting-edge solutions that deliver real business value.
As an AI and Data Technical Architect, you will act as a senior, hands-on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers and Enterprise Architects through emerging AI solutions. You will work side-by-side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems—including hyperscalers, data lakes, and governance frameworks.
You will:
Lead pre-sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks.
Shape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross-platform integrations.
Collaborate with AEs and SEs to build hands-on prototypes and demos using Agentforce and integrated external agents.
Develop thought leadership content—demo templates, whitepapers, enablement sessions—focused on agent lifecycle, integration strategy, and technical effectiveness.
Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization.
If you are naturally curious about AI and Data, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you!
Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate.
Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs.
Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement.
Build Hands-On Demos & Prototypes - Co-create quick prototypes (<2 weeks) with AEs demonstrating integration between Agentforce and external agents or services.
Lead Pre-Sales Workshops - Facilitate whiteboarding, deep-dive sessions, and quick enablement for customers and internal teams.
Advise on Data & Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies.
Support Early Adoption - Occasionally assist in proof-of-value engagements post-sale by tuning agents and guiding customers toward self-sufficient enablement.
Own Technical Architecture Decisions - Oversee data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360.
Own Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently.
Technical Pre-Sales/Consulting - 7+ years of hands-on experience designing and delivering data, analytics, and AI architectures in enterprise environments.
Salesforce Expertise - Hands-on experience with Salesforce Agentforce and deep fluency with D360 and core Salesforce platform services.
External Ecosystem Knowledge - Strong understanding of external agent ecosystems and interoperability.
Proven Track Record - Experience in prompt engineering, agent lifecycle management, and hands-on prototype development.
AI & ML Expertise - Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
Data Stack Knowledge - Deep expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift) and data ingestion patterns (batch, streaming, CDC).
Hands-On Development - Proficiency in programming (e.g., JavaScript, Python, SQL, R) and data frameworks like pandas or Jupyter.
Excellent Communication - Strong presentation skills; adept at explaining complex ideas and guiding stakeholders toward impactful solutions.
Curiosity & Continuous Learning - Passion for exploring new AI frameworks, sharing insights, and experimenting with cutting-edge technologies.
Advanced Integration - Experience integrating Salesforce with external agents via APIs and open standards (MCP, A2A).
Governance & Observability - Familiarity with prompt governance, observability, and monitoring frameworks.
Cross-Platform Background - Background in cross-platform integrations (e.g., Hyperscaler SDKs to Salesforce Flows).
Multimodal Pipelines - Prior exposure to conversational voice pipelines or multimodal integrations via hyperscaler services.
Advanced AI/ML Frameworks - Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms like Google Vertex AI or AWS Sagemaker.
Education - BS in Computer Science, Engineering, Data Science, or equivalent technical field.
At Salesforce, we're seeking exceptional individuals to join our team as Account Executives, where your role will be pivotal in driving revenue growth and fostering enduring client relationships. Our commitment to revolutionizing customer experiences is at the heart of everything we do. The Salesforce Data Cloud, our flagship innovation, harnesses the power of real-time data to reimagine the Customer 360, enabling businesses to create awe-inspiring customer interactions at scale.
As a part of our esteemed Data Cloud Specialist selling team, you will play a pivotal role in shaping the future of customer engagement. We are looking for professionals with extensive experience in highly technical sales with emerging B2B technologies. Collaborating with potential clients, you will dive deep into understanding their needs and challenges, showcasing how Data Cloud can solve their most critical business goals.
What you’ll be doing:
Employ your wealth of experience in enterprise and commercial B2B sales to identify and engage potential Data Cloud clients.
Leverage your comprehensive knowledge of the Salesforce platform, Data Cloud, and Tableau to craft highly tailored solutions that resonate with clients.
Source and qualify Data Cloud opportunities that fit our ideal customer profile.
Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and determining if and how Data Cloud can help them.
Craft and present compelling Points of View (PoVs) that underscore the tangible business value of Data Cloud.
Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
Highlight how our solutions align seamlessly with clients' long-term strategic objectives
Utilize your unique ability to combine deep discovery with your own PoV to present compelling Data Cloud use cases that resonate with technical and business buyers
What you should have:
5+ years of experience in enterprise and commercial B2B sales within the context of highly technical sales.
Expertise in modern cloud data platforms (e.g., Snowflake, Databricks, Big Query) and data analytics tools (e.g., Tableau), acquired through years of technology sales experience.
An understanding of the Salesforce Advantage across Sales Cloud, Marketing Cloud, Service Cloud to relate Data Cloud requirements in the context of Customer needs.
A heightened business acumen, adept at steering impactful discovery conversations to uncover the most intricate client needs.
A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your mastery of intricate sales processes.
Exceptional communication and negotiation skills honed through your experience in technology sales.
A Bachelor's degree in Business, Marketing, or a related field, complemented by your extensive background in technology sales.
Fluency in English and Portuguese.
Skill Set/Technologies:
Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Business Intelligence (Tableau). Salesforce Data Cloud.
Characteristics:
A results-driven attitude: Proven ability to exceed sales goals within the context of highly technical sales.
Demonstrate ability to prioritize working in a cross-functional environment
Business-focused outlook: Skillfully translates technical solutions into palpable business value
A talent for relationship-building: Establishes enduring client connections, rooted in your advanced sales expertise.
A knack for problem-solving: Devises innovative solutions to address complex client challenges, using your extensive technology sales experience.
Scrappy: Agile, roll-up-your-sleeves attitude. Progress over perfection.
At Salesforce, we're seeking outstanding individuals to join our team as Account Executives with a strong technical background and expertise in AI-driven solutions. In this role, you will be pivotal in driving revenue growth and encouraging enduring client relationships and applying innovative technology redefines customer engagement.
Salesforce Agentforce, our flagship innovation, harnesses the power of real-time data analytics and AI to redefine Customer 360, enabling scalable, high impact customer interactions.
As a part of our Agentforce Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering ground-breaking results! We are looking for individuals with deep AI knowledge and strong experience in selling complex technology solutions, understanding cloud-based services, and designing B2B and B2C solutions. Collaborating with potential clients, you will dive deep into understanding their needs and challenges ultimately showcasing how Agentforce is the solve for their most critical business goals.
What you’ll be doing:
Manage a territory of Commercial Accounts / Mid Market in Argentina.
Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers
Use your extensive knowledge of Salesforce particularly Agentforce to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture
Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale
Source and qualify Agentforce opportunities that fit our ideal customer profile.
Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce can be a solution.
Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce delivers as a detailed and scalable solution
Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce across both technical and business partners
Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
Highlight how our solutions align seamlessly with clients' long-term strategic objectives
Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Agentforce use cases that resonate with buyers
What you should have:
3+ years of experience in commercial B2B sales within the context of highly technical sales
Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, api connection, etc.
Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud)
Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce's platform and Agentforce capabilities
Strong technical selling skills including the ability to explain AI models ad solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes
A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
Outstanding communication and negotiation skills honed through your experience
A Bachelor's degree or equivalent experience with extensive background in technology sales
Skill-Set/Technologies:
Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Cloud infrastructure, Predictive and prescriptive modeling techniques, Business Intelligence (Tableau). Salesforce Data Cloud.
Characteristics:
This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
Results motivated: you show your ability to exceed sales goals.
Business-focused outlook: Skillfully translates technical solutions into palpable business value
A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection.
About the Role:
We are looking for a highly motivated and experienced Prime Account Executive (AE) to join our Data Foundation team. In this role, you will be at the forefront of driving strategic sales initiatives, focusing on delivering innovative data solutions to our clients. You will leverage your expertise in data management, analytics, and cloud technologies to help clients unlock the full potential of their data.
The territory for this position is Enterprise Accounts - Public Sector Colombia.
Key Responsibilities:
Develop and execute a comprehensive sales strategy to achieve and exceed revenue targets for Data Foundation solutions.
Build and nurture strong relationships with key stakeholders, including C-level executives, within client organizations.
Identify and qualify new business opportunities, focusing on data-driven solutions that address client challenges.
Collaborate with cross-functional teams, including product, engineering, and customer success, to deliver tailored solutions that meet client needs.
Stay informed about the latest trends in data management, analytics, and cloud technologies to provide thought leadership to clients.
Prepare and deliver impactful presentations, proposals, and demonstrations that showcase the value of our Data Foundation offerings.
Negotiate and close complex deals, ensuring alignment with client objectives and company goals.
Maintain accurate and up-to-date records of sales activities, pipeline, and forecasts in the CRM system.
Qualifications:
Proven track record of success in enterprise sales, with a focus on data management, analytics, or cloud solutions.
Deep understanding of data foundation concepts, including data integration, governance, and analytics platforms.
Strong ability to engage with technical and business stakeholders to understand their needs and deliver value-driven solutions.
Excellent communication, negotiation, and presentation skills.
Results-oriented mindset with a passion for exceeding sales targets.
Proficiency in CRM software and other sales tools.
Bachelor's degree in Business, Computer Science, or a related field (preferred).
Fluency in Spanish and English
Why Join Us?
Be part of a cutting-edge team driving innovation in data foundation solutions.
Competitive compensation package, including base salary and performance-based incentives.
Comprehensive benefits, including health insurance, retirement plans, and professional development opportunities.
Collaborative and inclusive work environment that values diversity and creativity.
エンゲージメントマネージャーは、最も戦略的に対応すべき顧客の大規模な変革プロジェクトをあるべき姿に形作り、自らそのプロジェクトの実行をリードすることにより、顧客を成功に導くための重要な役割を果たします。
エンゲージメントマネージャーは、Salesforceの顧客への信頼できるアドバイザーとしての役割を果たし、セールスおよびプロフェッショナルサービスチームにガイダンスを提供し、各顧客プロジェクト全体で相乗効果を確保し、最高レベルの顧客満足度を保証します。
エンゲージメントマネージャーは、アカウントパートナー（サービスセールス担当者）と連携して、受注前および受注後の活動を主導し、製品ポートフォリオ全体のデリバリーエキスパートとして機能し、組織全体の他の専門領域メンバと協力して包括的な実装提案を作成し、明確に説明します。
エンゲージメントマネージャーは、エグゼクティブとの関係を維持し、これらの有償での実装作業におけるエスカレーションポイントとして機能し、関係者間の緊密な連携を確保し、プロアクティブかつ規範的なアドバイスを提供して、素晴らしい顧客成功をもたらします。
Responsibilities:
顧客固有の実装提案、SOW、人員配置計画の策定を主導し、組織全体の他の専門領域メンバと協力して、受け入れ可能な提案について合意形成を図ります。
アカウントおよびサービスセールスチームと緊密に連携して、スコーピング、ソリューション作成、SOW作成、プロジェクト人員配置などのプリセールス活動に責任を持ちます。
プロフェッショナルサービスチームに、提案されたソリューションと顧客ニーズに関係する専門家としての知見を提供し、プロジェクトを確実に成功させます。
カスタマーサクセスに適切かつ必要な場合は、エンゲージメントのライフサイクル全体にわたってプロジェクトチームを直接監視し、顧客チームとSalesforceデリバリチームの両方のエスカレーションポイントとして機能します。
新しい潜在顧客のリファレンスになってくれそうな顧客が大満足する形で終われるエンゲージメントを確実に実施します
複数の戦略的顧客を同時にマネジメントします。
重要なエスカレーションやリスクのあるアカウントに対して、将来を見越したリスクの軽減やマネジメントをします。社内外のリーダーや幹部と効果的、且つ適切にコミュニケーションします。
Your Impact, as Engagement Manager:
幅広い専門知識または独自の知識を持ち、スキルを活用して会社の目標達成とコアバリューの適用に貢献し、創造的かつ効果的な方法で目標を達成します。
結果を得るための方法、手法、および評価基準を自分自身で判断します。
グループ間の調整を伴うことが多い重要な問題に関連するコンタクトポイントとしての役割を担います。
新規または特別な課題における手法と手順を自分自身で決定します。
その他の活動を監督することがあります。
Preferred Qualifications & Skills:
6年以上のコンサルティングサービスのデリバリー経験（チームのリーダーシップやプロフェッショナルサービスのセールスへの積極的な関与も含む）
3年以上のプリセールス、及び大規模で複雑な実装プロジェクトの方向付けとスコーピングの経験
3年以上のエンタープライズレベルのプロジェクトまたはプログラムマネージメントの経験
実務経験に裏付けられた技術および/または機能に関する適性、ならびにアーキテクトまたは専門領域メンバと連携してプリセールス活動に従事する能力
非常に優れた文書と口頭でのコミュニケーションスキル、エグゼクティブレベルとの対面、顧客アドバイザリーの役割での実務経験
学位または同等の関連職務経験尚可
グループメンバに影響を与え、ソリューション作成を促進し、実装方法論、ロードマップ作成、エンタープライズ・トランスフォーメーション戦略、エグゼクティブレベルの要件ヒアリングセッションなどの議論を主導する実務経験に裏付けられた能力
優れた分析力と問題解決能力
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Job Details
Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.
What you will be doing:
Drive ACV within the Enterprise and Commercial segments by creating, navigating, and closing opportunities, and making our customers successful with Slack.
Provide recommendations based on discovery of a customer’s business needs
Lead multiple customers simultaneously at various stages of the Slack buying cycle
Drive revenue through execution of consistent processes and use of sales tools
Balance inbound customer communication and advance appropriately
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas
What you should have:
7+ years of meaningful full-cycle sales experience in Saudi Arabia, preferably in SaaS
You are ambitious and driven to achieve goals
Articulate and poised with a clear and concise spoken and written communication style
You take an active interest in opportunities and deepen customer relationships
You have a proven track record of identifying customer needs
You are flexible, adaptive, and resilient
Fluent in Arabic and English
Must be based in Saudi Arabia
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Come do the best work of your life here at Slack.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Slack Account Executive - KSA", "Job_Requisition_Primary_Location": "Saudi Arabia - Riyadh", "Job_Requisition_Ref_ID": "JR331778", "Time_Type": "Full time", "Countries": [ "Saudi Arabia" ], "Regions": [ "Riyadh" ], "Locations": [ "Riyadh" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Japan---Tokyo/Senior-Lead----Employer-Branding--Equality---Engagement_JR331754", "External_Job_Posting_Start_Date": "2026-07-21", "Job_Description": "こちらのポジションは直接応募のみとさせていただきます。（人材エージェント経由は不可となります）ご了承ください。
The Equality & Engagement, Employer Brand function is responsible for positioning Salesforce as a great place to work. We develop content that attracts candidates, communicates our culture, and builds our hiring reputation in the market. The ideal candidate would be bilingual in written and verbal communications — Japanese and English — and would focus on raising the profile of what it means to work at Salesforce in the region. This role would be an extension of the global team already delivered.
Scope of the Senior Manager, Employer Brand role:
Salesforce Careers Blog content (Life at Salesforce; How to navigate the hiring process - https://www.salesforce.com/blog/category/careers/page/16/)
Video production & editing content (Example: 10 Questions With Salesforce AE - https://www.youtube.com/watch?v=GXkey2wJTos&t=1s)
Social media content across all platforms
Best Place to Work awards (Example: LinkedIn post. https://www.linkedin.com/posts/why-is-salesforce-a-best-place-to-work-ugcPost-7395264400250802176-iH8g/ )
Localization of our Employer Value Proposition for the JPKT market
Career site content to support AI-assisted candidate experiences
Content for Hiring Managers and candidates (Workday content)
Requirements
10-12 years in Corporate Communications/ Content writer or Marketing Demand Generation/ marketing programs role at a B2B company
Strong understanding of the market needs and personas we are hiring for in Japan, Korea & Taiwan, and places where to market towards these personas.
Influential writing skills increase and attract audiences and viewers
In-depth experience using marketing tools like Google Analytics, LinkedIn Campaign Manager, SEO tools, Social advocacy tools etc.
Excellent program management, communication (in English and Japanese) and negotiation skills and a great track record of working across multiple global teams within an organization
Collaborative team player who is excited to be part of a growing global team
Highly analytical and metrics driven professional, who’s excited to optimize campaigns using data insights
Experience working with a matrix global and regional team
Flexible self-starter, able to act quickly and take on the challenge of achieving performance
Japanese & English fluency
Knowledge of digital marketing as well as various marketing material production, a plus
Experience in Recruiting and HR, a plus
Knowledge or experience of DE&I, culture and employer branding
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
", "Job_Family_Group": "Marketing & Communications", "Job_Posting_Title": "Senior Lead - Employer Branding & Demand Generation", "Job_Requisition_Primary_Location": "Japan - Tokyo", "Job_Requisition_Ref_ID": "JR331754", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Tokyo" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Italy---Milan/Account-Executive---Manufacturing---Construction-Enterprise_JR331792", "External_Job_Posting_Start_Date": "2026-07-09", "Job_Description": "Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Responsibilities:
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Required Qualifications:
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role
A strong technology sales experience (from 8 to 10 years preferably in Software or in Business Applications) selling to Construction/Manufacturing Enterprise Segment
Solid sales forecasting abilities and revenue achievement in the Italian market.
Successful history of net new business sales.
Consistent overachievement of quota and revenue goals
A background in inbound and outbound prospecting and closing of new business
Proficient in Italian and English
Preferred Qualifications:
Excellent interpersonal and communications skills.
Sales Methodology Education.
Ability to thrive in a fast paced environment
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Highly self-motivated and able to work with little direct supervision
The typical base salary range for this position is 87,350 EUR to 116,850 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Quadri
Customer Success Group(CSG) is the most crucial strategic partner in our customers' digital transformation journey with Salesforce. We provide operational and technical guidance to ensure our customers maximize the return on investment from their Salesforce platform and achieve business goals. A Customer Success Manager is a key role within CSG, who takes a technical success lead role, dedicated to supporting the most strategic customers who have Signature Success Plan. As a Customer Success Manager, you will manage the customer's Salesforce experience and their success journey, leveraging your product knowledge and technical expertise. Critically, you will align with Salesforce's Agentic Enterprise vision to spearhead customer platform utilization optimization and data foundation strategies. We are looking for a genuine talent who maximizes customer's Salesforce utilization, strategically manages the Customer Success Score, and leads the customer to the pinnacle of success.
Account Success Management: Technically manage and oversee the customer's Salesforce adoption, ensuring the realization of value promised through the Signature Success Plan offerings.
Customer Journey and Experience Management: Understand the customer's overall business processes and technology roadmap, proactively design and manage the entire lifecycle that connects the Salesforce solution to the customer's tangible business value.
Agentic Enterprise Initiative Application Leadership: Define and drive the utilization and operational aspects of Agentic Enterprise with 'Humans with AI Agent' within the Salesforce Platform to accelerate the customer's journey to AI transformation, supporting their business goals.
C-Level Strategic Partnership: Build strong, trusted relationship with the customer's IT and/or business leadership team, serving as a trusted technical advisor to directly influence platform operation and utilization strategy.
Technical Utilization Optimization and Customer Success Score Management : Regularly conduct in-depth technical health checks of the customer's Salesforce environment and lead optimization strategies to maximize platform performance and stability. Continuously monitor and analyze the key metrics, including the Customer Success Score and adoption/consumption rates, providing technical insights to strategically lead the customer's success journey progression.
Risk Management and Performance Maximization: Proactively identify potential technical and operational risks that hinder the customer's achievement of stated business goals, establishing and executing preemptive mitigation plans to ensure successful outcomes.
Proactive Innovation Proposal: Identify customer growth potential and, when appropriate, proactively recommend additional Salesforce products and services, and new technology adoption(e.g., Agentforce, Data Foundation, Slack) to foster continuous innovation
5+ years of professional experience in enterprise SaaS, CRM or cloud computing areas focused on technical account management, operational consulting, platform optimization, or complex IT/digital transformation post-sales delivery.
Ability to effectively present best practices for operational stability, technical health checks, platform best practices, and governance and change management in a Salesforce environment to business and IT leaders.
Deep hands-on understanding of Salesforce products and platform features, particularly within Sales, Service, Marketing Cloud, or Industries, and the ability to apply this knowledge to the operational environment. Understanding of complex system integration and data modeling from an operational perspective is essential.
Practical understanding of AI, machine learning, and automation concepts that comprise the Agentic Enterprise, and knowledge of the processes for operating and utilizing these within the Salesforce platform.
A high degree of understanding of core business processes (Sales, Service, Marketing, etc.), enabling the connection of technical solution utilization to business outcomes.
Fluent business communication in Korean
Business level English skill (Reading and Writing, Listening)
We highly value the competency forged by your experience. Regardless of specific academic degrees or majors, we actively seek individuals with substantive and deep knowledges in a Salesforce platform and/or the related areas, coupled with certified professional expertise. We especially welcome candidates who meet at least two of the following conditions;
Possession of multiple Salesforce certifications(Administrator, Consultant, or Architect Track) and knowledges/skills related to Salesforce platform and key applications.
In-depth knowledge/experience of the technical project management, technical support engineering or software development lifecycle or (e.g. coding experience useful, but not required).
Deep technical understanding of the underlying technologies used in cloud computing environments (e.g., Database concepts and SQL, OS and application layers, Network technologies, Multi-tenancy architecture).
We're looking for Solutions Engineering candidates with experience in Pre- Sales/ Technical sales or Consulting experience with Data Management, Master Data Management (MDM), or Data Governance to join our team in Thailand – Hybrid.
You will report to the Solutions Engineering Manager based in Singapore.
The Solution Engineer role involves collaborating with internal teams, customers, and partners to formulate a comprehensive technical account plan/strategy and to lead sales engagements to their technical conclusion. Drives success by understanding customer use cases and crafting technical solutions utilizing the Informatica Data Management Cloud. Educating both customers and internal stakeholders about the Informatica value proposition, engaging in in-depth architectural discussions, and ensuring that solutions are optimized for successful deployment and usage in the cloud. Proactively learns and actively contributes to a growth mindset. As a mentor to team members, plays a role in developing collective selling assets, knowledge repositories, and enablement materials. Contributes to pipeline generation through the delivery of technical workshops, active participation in social media promotions, content creation for external dissemination, and involvement in industry marketing events. Serves as a channel for feedback to the product management team and will support the Customer Success team through collaboration and supporting customer nurture activities to drive consumption.
Primary area of responsibility will include:
The Solution Engineer will function as the main technical contact for the customer and will report into specific theaters, areas, or regions.
KNOWLEDGE & SKILLS
Intermediate certification on at least 1 cloud ecosystem and 1 data related cloud technology
Advanced knowledge of security for cloud computing
Expert level skills for Informatica services and product capabilities in respective major or area of focus
Ability to engage VP/Director customer personas
Credibility with data engineers, data scientists, and other technical personas
Expert storytelling and presentation skills across multiple horizontal and vertically specific use cases
Advanced technical knowledge of hybrid deployment of software solutions, data warehousing, database, and/or business intelligence software concepts and products.
Strong written and verbal communication skills
Ability to create and execute on a strategic technical account plan
ESSENTIAL DUTIES
Proactive learner
Manage customer engagements independently
Responsible for sharing best practices, content, and tips and tricks, and competitive intelligence for major or area of focus across area or theater
Stay current on certification of services required for area of responsibility
Perform all activities leading up to the delivery of a customer demo with no assistance including discovery, technical qualification/fit, customer presentations, demos, and related customer facing communication
Create and deliver customized demos
Conduct technical workshops with customers
Lead RFP responses and POC’s
Partner with the CSM team on nurture activities including technical advisory, workshops, etc.
Provide customer feedback on product gaps using Vivun
Ability to support demos at marketing events independently
Ability to create and present new customer demos for new use cases with minimal assistance
Present existing EBC content
EDUCATION & EXPERIENCE
8+ years of relevant experience in data integration, master data management, or data governance
10+ years of presales/technical sales or consulting experience
BA/BS or equivalent educational background is preferred
Role Overview
The Sales Strategy team functions as an internal consulting arm for the sales organization, within which the Specialist plays a pivotal role. The Specialist is responsible for analyzing key metrics regarding company performance and market opportunities, defining strategic themes, and delivering recommendations and presentations to senior leadership. This role involves projects such as organizational design, business planning, market segmentation, coverage optimization, and sales performance evaluation.
Key deliverables include sophisticated analytical models, performance reports, various dashboards, and presentation materials for executive leadership. The Specialist must possess the drive and skill to perform scalable, repeatable, and innovative analyses, providing insights backed by data. Regular engagement and discussion with senior executives are expected.
Responsibilities
Executive Communication: Create and deliver high-impact presentations for senior executives.
Business Intelligence: Conduct routine business performance analysis to support executive decision-making.
Systems & Modeling: Design and build analytical models using scalable reporting tools.
Cross-functional Collaboration: Facilitate regular information sharing and process improvement initiatives with the sales organization and related departments.
Market Research: Conduct qualitative and quantitative data analysis and research (internal/external) to understand market trends and devise innovative customer acquisition strategies.
GTM Optimization: Design analytical models necessary for optimizing the Go-To-Market (GTM) model.
Sales Operations: Design and implement optimal sales territories and quotas.
Project Management: Manage and operate multiple projects/initiatives in collaboration with internal stakeholders and external partners (marketing agencies, data vendors, etc.).
Global Coordination: Liaise and negotiate with the US headquarters and international affiliates.
Requirements
Analytical Expertise: Proficiency in financial modeling and advanced spreadsheet skills, with experience in database analysis.
Actionable Insights: Ability to provide analysis and recommendations that lead to concrete actions; capability to design executable and realistic measures.
Proactive Mindset: Self-motivated with a strong desire to exceed expectations and go beyond the assigned tasks.
Project Leadership: Proven experience in project management.
Agility & Collaboration: Ability to work at the pace of a high-growth startup, involving and collaborating with others to achieve goals.
Language Proficiency: Fluent in English with excellent communication skills.
Program / Project Management Manager (Individual contributor) is responsible for driving strategy and performance for the Sales organization and lead the “Sales Programs” within Sales Strategy function to create scalable sales plays and improve productivity, and closely align with sales leadership, sales management, sales enablement & programs, performance & analytics, and marketing functions.
You will be expected to analyze performance and propose both short and longer-term business strategy and process to improve their performance and also develop and refine sales programs and processes to better enhance and monitor the performance of the business, particularly in accordance with the published strategic sales priorities.
As a Program / Project Management Manager working closely with sales leaders, you are always seeking growth and productivity improvements whilst being the regional point of coordination for our Global Functions.
A successful candidate will need to possess:
Skills in hypothesizing, analyzing, and making meaningful recommendations
Deep understanding of sales organization and sales activities, and can materialize innovative ideas to enhance sales into practical and actionable programs and schemes
Strategic thinking to maneuver big data to generate such ideas and programs
Operational excellence in executing programs among a wide range of supporting functions (internal and external to Salesforce).
Knowledge and expertise in the latest sales and marketing techniques (theoretical and technical) will help building innovative programs.
Level comfortability toward the required speed, agility, and multi-tasking among moving priorities.
What you'll be doing:
Develop strategies and frameworks based on analysis result to enhance activity at Salesforce Commercial sales team.
Analyze qualitative and quantitative data to drive sales activities.
Manage and execute programs in collaboration with stakeholders within Salesforce.
Assist and collaborate with Japan and Global executives in decision-making, program design and development, project management, and initiative implementation.
Review, design, and execute improvements to the Partner organization structure.
Who you are:
Experience managing critical sales and partner processes for a business of comparable scope and scale, including pipeline management, account planning, forecasting, and partner programs.
Creativity and practicality in developing actionable recommendations and programs.
Advanced analytical and problem-solving skills with experience using tools like Tableau preferred.
Expertise in Excel, with programming experience being a plus.
Strong stakeholder skills, with the ability to present ideas to executive audiences and manage upwards effectively.
Advanced time management skills, including experience planning and leading strategic initiatives and program management.
Degree from university, preferably in an analytical discipline such as engineering, computer science, economics, etc. Or 5+ years of equivalent working experience.
5+ years of work experience in sales and marketing or project management, or new business development is a plus
Ability to thrive in a fast-paced, collaborative start-up environment.
Excellent organizational skills, with the ability to multitask and prioritize in a dynamic work environment.
Strong interpersonal and teamwork skills, with the ability to collaborate effectively across organizational boundaries and direct multiple teams and departments.
Fluent Japanese
Fluency in English is plus
Job Description:
Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based team environment here.
You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential.
Responsibilities:
Required Skills:
Desired Skills:
Success in This Role
In the first 12 months you will:
概要
セールスストラテジーは営業組織のための社内コンサルティングを行う組織であり、その中においてストラテジー・マネージャーは重要な役割を担います。マネージャーは、会社の業績や市場機会に関する主要指標を分析し、営業組織のための戦略テーマを設定し、シニアリーダーへの提言・プレゼンテーションを行う責任を持ちます。組織設計、事業計画、市場セグメンテーション・カバレッジ最適化、営業業績評価などのプロジェクトに関わります。精緻な分析モデル、業績分析、各種ダッシュボード、社内幹部向けプレゼンテーション資料などが求められる成果物です。シニアエグゼクティブ層と定期的に議論の場を持ちます。
業務内容
シニアエグゼクティブ向けプレゼンテーションの作成・実施
幹部の意思決定をサポートする日常的なビジネスパフォーマンス分析
拡張可能なレポート・ツールによる分析モデルの設計・構築
営業組織や関連部門との定期的な情報共有と改善活動
市場の理解、および革新的な顧客獲得施策の考案のための定性的および定量的なデータ分析、社内外へのリサーチ
Go-To-Marketモデルの最適化に必要な分析モデルの設計
社内関係者や社外協力会社（マーケティング専門会社、データベンダー、パートナー）と協業の下での複数のプロジェクト・施策の管理・運営
米国本社や国外関係会社との情報交換および折衝
日本市場における最重要課題を特定し、解決策をドライブする
中長期的なアスピレーショナルゴールを達成するため、カントリーマネージャー/リーダーシップチームと協働し、長期戦略 (投資計画・GTM戦略）の策定・実行まで推進
ローカルとグローバルリーダーシップに向けて、 四半期事業報告（QBR）資料を作成
必須要件
財務分析モデリングや表計算スキルに長けていること、データベース分析の経験
具体的な行動につながる分析・提言ができる、実行可能で現実的な施策をデザインできる
自発的に行動できる、求められるタスク以上の成果を目指す意欲がある
プロジェクト管理の経験
ベンチャー企業のスピード感を持ち、目標に向けて周囲を巻き込みながら協働できる
流暢レベルの日本語と英語(TOEIC800以上相当)でコミュニケーションがとれる
望ましいスキルと経験
大学学位、工学・情報科学・経済学などの統計・分析を要する専攻
コンサルティングファームや事業会社の企画部門における業務経験
新入社員、経験の浅いメンバーに対して分析、レポート作成のイネーブルメント/トレーニング実施経験
Salesforce、Tableau CRM、Tableauを活用して分析した経験
SQLを用いたデータ抽出やデータ整形、ビッグデータ分析の業務経験
Job Details
The Strategy Manager will play a critical role in the Sales Strategy group, a team which acts as the company’s internal consulting arm for the fast growing sales organization The selected candidate will share responsibility for identifying and reporting on key indicators of sales performance and market opportunity, using those findings to set the strategic agenda for the sales group, and presenting recommendations to senior leaders. Projects will include business planning, market segmentation, coverage optimization, and ongoing performance measurement. Deliverables range from robust analytic models, custom performance analysis, scalable reporting infrastructure, and the packaging of findings into presentation-ready content for salesforce.com executives.
The successful candidate will possess a passion for creating scalable, repeatable analytics, and innovative analysis, and the wherewithal to develop findings and recommendations that transcend the numbers. Ideally, this person will have worked or interned at a management consultancy, in a product management role or acted in a similar capacity at another firm, and will feel comfortable interacting with senior management on a regular basis.
Responsibilities:
Assist in developing and delivering presentations for senior executives
Create and productize the analytics required to drive improvements in our partnership model
Support ongoing analysis of business performance required to inform executive decisions on a daily basis
Take ownership in managing several programs, operationally, in collaboration with relevant parties within Salesforce as well as with outside parties (marketing firms, data vendors, partners)
Expand the analytical infrastructure with scalable reports and tools
Work cross-functionally to establish reporting standards
Qualitative and quantitative data analysis, researches and ideas exchange within and outside of salesforce for understanding customer/market landscape as well as to generate innovative programs to accelerate customer acquisition
Drive the most critical strategic initiatives for Japan market
Plan, develop and implement Long-term Plan (LRP) with close alignment with country manager and leadership teams to achieve Salesforce long-term aspirational goal.
Create executive-level presentations for both local and global leadership Quarterly Business Reviews (QBR)
Minimum Requirements:
Expert financial modeling and Excel skills; experience using databases for analysis is a plus
Creativity and practicality in developing actionable recommendations and programs
Self-starter and high degree of motivation to go above and beyond the task at hand
Project management experience and operational excellence
Ability to succeed in a collaborative, start-up paced environment
Ability to communicate both in fluent Japanese and English (TOEIC score over 800 or equivalent)
Preferred Requirements:
Degree from University degree, preferably in an analytical discipline such as engineering, computer science, economics, etc.
Work experience in consulting, finance, or product management is desired
Experience in building strategy of partnership or leading partnership within Strategy team is desired
Experience in enabling/training new employees and inexperienced members in analysis and reporting
Highly preferred : Experience running analysis using salesforce.com, Tableau CRM, or Tableau
Work experience in data extraction, data formatting, and big data analysis using SQL
DEPARTMENT DESCRIPTION
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
Salesforce Technical Consultants deliver solutions that transform our customers’ businesses and their customers’ experiences. This role involves working with teams to discover, design, code and deploy Salesforce Platform solutions.
OVERVIEW OF THE ROLE
Salesforce is currently seeking a Senior Technical Consultant to join our Professional Services team within the Customer Success Group (CSG). Senior Technical Consultants work as part of a team demonstrating technical thought leadership of customer and partner engagements. These lead to the successful delivery of solutions, including enterprise integrations using middleware tools and platforms. Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.
Senior Technical Consultants are technically hands on with our products, and are responsible for evaluating and implementing technical solutions for customers.
The ideal Senior Technical Consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. They also identify and proactively handle risk areas and contribute to seeing issues through to project completion.
YOUR IMPACT
Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.
REQUIRED QUALIFICATIONS
PREFERRED
日本地域を担当する、Tableauのプリセールスプロフェッショナルを募集しています。
データビジュアライゼーションと分析で世界をリードするプラットフォームのソリューションエキスパート
見込み客や既存のお客様、社内のさまざまな部門と連携
お客様から信頼されるアドバイザー
Tableauを評価するお客様を技術面から支援
社内営業チームと連携して導入を促進
大規模なデータと分析のカンファレンスやイベントで、プレゼンテーションを実施
一員になる理由
課題に積極的に取り組み、チームを横断して業務を遂行することが得意な方を求めています。Tableau は業務で自身の強みを生かすことを社員に奨励しており、社員はみな率直で、かかった時間ではなく何が達成されたかで成功を評価します。コアバリューは信頼、カスタマーサクセス、イノベーション、平等、サステイナビリティであり、これが企業そして人としてのあらゆる行動の指針になっています。
具体的な職務内容の例
お客様に信頼されるアドバイザーになる。
お客様が抱えるビジネス上の課題と、そのデータ/分析戦略を理解する。
お客様にとって最善のソリューションを見極める。
ビジネス目標の達成に向けてお客様を支援する。
Tableau Solution Engineerとして、お客様が一層データドリブンになれるように支援する。Tableau Cloud, Tableau Nextに加え、Salesforce Data 360やAgentforceなどの最新ソリューションを活用し、データから自律的なアクションを生み出す価値を提案する。
生成AI等の技術を早期にキャッチアップし、お客様のビジネスプロセス変革に直結するシナリオを紹介する。
データ活用、分析に関して、お客様に対して、技術、ソリューション面でのアドバイスを行う。
社内の直販チームと連携したプリセールス活動を行う。
卓越した顧客関係の構築により、アカウントに対し Tableau 導入を推進してカスタマーサクセスを達成する。
Agentforce World Tour TokyoやTableau Conference、および主要なデータ/AI関連カンファレンスなどのイベントでプレゼンテーションを実施する。
技術上の課題をトラブルシューティングし、デモやトレーニングワークショップのコンテンツを作成する。
この職務に必要とされる条件
ソフトウェア業界や IT 業界で、あるいはエンドユーザーとして得られた、プリセールスや技術面での確かな専門知識を持つ、積極的なプロフェッショナルを求めています。
望ましいのは幅広い技術知識を持つとともに、データビジュアライゼーション/分析、BI、データ関連分野 (Salesforce Data Cloud、データウェアハウス/レイク、ELT、MDM、それに関連する分野など) のうち、分野のいずれかに専門知識を持つ方です。
コンピュータサイエンス（情報学系）、または関連分野（理工学など）の学士号（または学位）を有している方
経験者: お客様との信頼関係を構築するスキル、販売サイクルの中で働きかける能力。
高い技術力を持つ方: 上記の分野の一部で技術的な実践経験を持つ方。
専門知識のある方: 概念実証 (PoC) を構築、実現し、RFI/RFP の機能面と技術面の要素に対応した経験。
熱意を持つ方: テクノロジーへの情熱を持ち、その情熱を生かしてお客様のビジネスにインパクトをもたらせる方。
コミュニケーション能力に優れた方: 口頭と書面のコミュニケーションスキル、そしてあらゆる聴衆の前でプレゼンテーションを行うスキルに長けた方。英語のスキルは必須ではありませんが優遇します。
営業感覚: 想定質問集、ビジネス価値の説明、製品ポジショニングなど、営業チームを支援するための行動とスキルを示すことができる方。
柔軟性の高い方: 必要に応じて出張と柔軟な勤務を行える方。
チームプレーヤー: チームメンバーが個人の目標に留まらずチームの目標も達成するために、支援することのできる方。
入社 1 年目に期待される達成事項
Salesforce と Tableau が提供する世界トップクラスのブートキャンププログラムを修了する。
Salesforce 認定 Tableau Desktop 基礎 と Tableau データアナリスト 認定資格を取得する。
Salesforce 認定 Tableau Server アドミニストレーター 認定資格を取得する。
一連のアカウントや地域で、発見、評価から成約に至る販売サイクル全体を支援する。
重要な取り組み分野で責任者となり、所属チーム全体の発展を支援する。
Tableau による世界トップクラスのマーケティングイベントに出席し、ベストプラクティスを示す。
地域、アカウント、案件の計画策定で、アカウントエグゼクティブと連携する。
現場で得られたお客様の要件を、製品管理とエンジニアリングのチームにフィードバックして、製品の方向性に貢献する。
アカウントに対する切れ目のないエンゲージメントを通じて、継続的なカスタマーサクセスのために欠かせない役割を担う。
フォーラムやブログ、ソーシャルメディアを通じて、素晴らしい Tableau コミュニティで重要な役割を担う。
Tableau の次世代の人材を発掘、メンタリングする。
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Position Description:
As an Accounting Manager in the Global Accounting group, you will play a central role in leading ongoing accounting operations in a dynamic and fast-paced environment. Salesforce is looking for candidates with experience leading people, reviewing month-end close journal entries, executing controls and ensuring SOX compliance, implementing process/system improvements, documenting accounting positions, and preparing schedules to support monthly/quarterly reviews, the annual audit, and the 10Q & 10K documents.
Exceptional candidates will be critical problem solvers who can lead the close process, effectively present findings and business insight to Senior Management and welcome special projects to streamline Salesforce processes.
Responsibilities:
Apply knowledge of ASC 340-40 (IFRS 15) to accounting for commission payments, including maintaining an understanding of Salesforce’s sales compensation plans and ad-hoc sales incentives
Collaborate cross functionally with members of the Sales Compensation and Finance & Strategy teams
Lead month-end close processes by reviewing journal entries and account reconciliations and conducting fluctuation analyses
Ensure compliance with US GAAP standards, SOX controls and documentation
Lead and prepare schedules to support the 10Q and 10K financial reporting process
Work directly with our internal and external audit teams to support the audit by providing supporting audit schedules, evidence, and process overview
Identify and implement continuous improvement initiatives to the accounting processes including reconciliation of data, reporting, and analysis
Run a diverse team at various levels and across various locations to accomplish tasks accurately and within specified deadlines
Help build and develop the team and mentor, educate, and review the work of other supporting members of the accounting team
Drive special projects to completion
Experience/Skills Required:
6+ years total experience in accounting and public accounting (ideal candidate will have accounting firm and corporate experience)
CPA (or local equivalent)
Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Prior management experience within an accounting role
Experience with Workday Finance, Oracle or other large ERP required (Workday Accounting Center is a plus)
Intermediate/advanced Excel skills (e.g. complex formula & VLOOKUP experience) and ability to work with large volumes of transactional data
Solid understanding of US GAAP with experience in technical accounting
Solid understanding of Sarbanes-Oxley
Ability to communicate effectively and influence, interact, and partner with cross-functional and remote teams
Experience/Skills Preferred:
Work experience from a Big 4 audit firm
Strong collaboration and teamwork skills
Ability to organize and prioritize responsibilities effectively in order to meet deadlines
Ability to think through new situations and evaluate data, draw valid conclusions, and effectively present information to management
Demonstrated ability to work cross functionally and at various levels within a company
Experience with accounting for costs to obtain a contract (ASC 340-40, Contracts with Customers) a plus
Experience with Tableau
As an Account Executive (Agentforce Service) you will be part of a team focusing on the French markets. You will formulate and execute a Service Cloud sales strategy for specific industries. Drive revenue growth by penetrating the current customer base and by developing new customers and new use cases. You will focus on identifying, structuring, leading and closing large deals, teaming closely with your counterparts in the customer owning core sales teams.
Responsibilities:
Demand Generation:
Identify opportunities for Service Cloud in existing Salesforce Customer base & Prospects
Create new leads from systematical prospecting of Service leaders
Leverage business from new & established relationships.
Customer Focus
Define the contribution of a service transformation to an overall account specific vision and plan
Define and pitch the specific value of a service transformation to prospect’s management
Build trusted relationships with Head of Customer Service, understanding their challenges, needs and demand
Strategise, negotiate & close business on VP and CxO level
Scale your business
Define and execute a plan to accelerate growth of our already fastest growing solution
Be top of mind at your peers in the extended sales team
Refine and enable peers for Service Cloud product specific sales messaging, prospecting, qualifying, and closing techniques
Trusted advisor
Be a trusted advisor for customer service transformation to our customers and prospects
Evangelise the radical transformation & AI benefits in customer service in customer meetings, on fairs or events
Have a specific point of view on the future challenges and opportunities in customer service
Required Skills:
Extensive background in service applications and/or operational Customer Service Management
Strong track record of successful selling Customer Service/Customer Engagement solutions into the Market / alternatively implementing comprehensive Service transformation in a multinational enterprise
Proven understanding of Customer Service Business, Customer Service Operations as well as buyer's profiles
Strong analytic and task solving skills and the ability to succeed in a fast paced environment.
Proven ability to work well as part of an extended sales team.
En tant qu'Account Executive (Service Cloud), vous ferez partie d'une équipe axée sur les marchés français. Vous concevrez et exécuterez une stratégie de vente Service Cloud pour des secteurs d'activité spécifiques. Vous stimulerez la croissance des revenus en pénétrant la base de clients existante et en développant de nouveaux clients ainsi que de nouveaux cas d'usage. Vous vous concentrerez sur l'identification, la structuration, le pilotage et la conclusion d'accords majeurs, en travaillant en étroite collaboration avec vos homologues des équipes commerciales principales en charge des comptes clients (core sales teams).
Génération de leads
Identifier les opportunités pour Service Cloud au sein de la base existante de clients Salesforce et chez les prospects.
Créer de nouveaux leads (contacts commerciaux) grâce à une prospection systématique auprès des responsables du service client.
Développer le chiffre d'affaires en capitalisant sur des relations nouvelles et établies.
Orientation Client
Définir la contribution d'une transformation des services à la vision et au plan d'action global d'un compte spécifique.
Définir et présenter (pitcher) la valeur spécifique d'une transformation des services à la direction du prospect.
Bâtir des relations de confiance avec les Directeurs du Service Client, en comprenant leurs défis, leurs besoins et leurs exigences.
Élaborer des stratégies, négocier et conclure des affaires au niveau des vice-présidents (VP) et des cadres dirigeants (CxO).
Développement de l'activité (Scale your business)
Définir et exécuter un plan pour accélérer la croissance de notre solution connaissant déjà la plus forte progression.
Être une référence incontournable (top of mind) pour vos pairs au sein de l'équipe commerciale élargie.
Affiner le discours commercial spécifique au produit Service Cloud et former vos pairs aux techniques de prospection, de qualification et de conclusion de ventes.
Conseiller de confiance (Trusted Advisor)
Agir en tant que conseiller de confiance pour la transformation du service client auprès de nos clients et prospects.
Évangéliser la transformation radicale et les avantages de l'IA dans le domaine du service client lors de réunions clients, de salons ou d'événements.
Avoir un point de vue précis sur les défis futurs et les opportunités en matière de service client.
Bilan avéré et réussi dans la vente de solutions de Service Client / d'Engagement Client sur le marché, OU dans la mise en œuvre d'une transformation complète des services au sein d'une entreprise multinationale.
Compréhension éprouvée des métiers du service client, des opérations liées au service client ainsi que des profils d'acheteurs.
Fortes capacités d'analyse et de résolution de problèmes, avec une aptitude à réussir dans un environnement très dynamique (fast-paced).
Capacité démontrée à travailler efficacement au sein d'une équipe commerciale élargie.
Overview of the Role:
As a Sales Leader for Data Foundation Denmark, you will be managing and developing a team of Enterprise and Commercial Account Executives, driving strategic sales initiatives and revenue growth across the Danish market. Working with Informatica and MuleSoft platforms, you will develop and execute a go-to-market strategy, build a diverse and inclusive team culture, and engage at C-level with some of Denmark's most significant organisations. This is a leadership role for someone who combines strong business-to-business sales expertise with a genuine passion for developing people.
What You'll Actually be doing
Develop and execute the go-to-market strategy for the Data Foundation Denmark sales team, driving pipeline generation, opportunity identification, and revenue growth across the Informatica and MuleSoft portfolio
Lead, recruit, and develop a team of Account Executives — providing coaching, mentorship, and performance management to maintain high closure rates and quota attainment
Engage at C-level in customer organisations, supporting Account Executives in client meetings and coordinating internal resources including specialists, solution engineering, and executive stakeholders
Deliver accurate sales activity reporting and forecasting to Area Sales Management, while consistently elevating the quality and consistency of team sales activities
You're Our Person If...
Proven track record of building and leading high-performing enterprise sales teams, with experience in both direct and matrix people management
Strong background in solution sales within software, SaaS, cloud, or business applications, with demonstrated success selling transformational technology to major enterprise customers
Excellent interpersonal, negotiation, and communication skills, with the ability to build trusted relationships at all levels — internally and externally
Even Better If...
Prior experience leading enterprise sales teams in the Danish or broader Nordic market
Familiarity with Data & Integration, AI-driven CRM, or multi-cloud Salesforce selling motions
Experience operating in a high-growth, fast-paced, matrix sales organisation
Overview of the Role:
As RVP of Sales for Denmark, you will lead a high-performing team of Enterprise Account Executives, driving strategic sales initiatives and revenue growth across the Danish enterprise market. Working with Agentforce and the full Salesforce AI CRM platform, you will develop and execute a go-to-market strategy, build a diverse and inclusive team culture, and engage at C-level with some of Denmark's most significant organisations. This is a leadership role for someone who combines strong business-to-business sales expertise with a genuine passion for developing people.
Responsibilities:
Develop and execute the go-to-market strategy for the Denmark Enterprise sales team, driving pipeline generation, opportunity identification, and revenue growth across the Salesforce portfolio
Lead, recruit, and develop a team of Account Executives — providing coaching, mentorship, and performance management to maintain high closure rates and quota attainment
Engage at C-level in customer organisations, supporting Account Executives in client meetings and coordinating internal resources including specialists, solution engineering, and executive stakeholders
Deliver accurate sales activity reporting and forecasting to Area Sales Management, while consistently elevating the quality and consistency of team sales activities
Required Qualifications:
Proven track record of building and leading high-performing enterprise sales teams, with experience in both direct and matrix people management
Strong background in solution sales within software, SaaS, cloud, or business applications, with demonstrated success selling transformational technology to major enterprise customers
Excellent interpersonal, negotiation, and communication skills, with the ability to build trusted relationships at all levels — internally and externally
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
国内大手SIer様との会社対会社に戦略的なアライアンス構築とともに、お客様のデジタルトランスフォーメーションの実現を加速し、日本市場におけるSalesforceのサービス拡大の推進、Partner Success / Customer Successへと導きます。
DXが活況の市場環境の中で、Salesforceにおいても国内SIerが果たす役割の重要性は高まるばかりです。
国内SIerはモノ売りからコト売りへ、サービスビジネスへのシフトへビジネスを変革し、自社DXの実体験を外販ビジネスに活かすことでお客様のDXを加速させようとしております。
Mission
SalesforceのPartner Account ManagerはSalesforceの成長を支えてきた数々のCustomer StoryやIndustry SalesPlay、Methodologyを国内SIerに注入することで、事業構造転換のご支援を実施します。
結果として、SIerの市場競争力向上により、エンドの顧客をCustomer Successへ導き、日本のDX化を加速させるインパクトの大きなポジションです。
主な業務内容
・国内Reseller・Consulting Partnerとの協業推進
・パートナーとの協業による案件創出
・パートナー育成施策の企画・実施
・マーケティング施策（パートナーとの共催イベント等）の企画・実行
・Salesforce営業チーム/各部門との連携
・各種レポーテティング
求めているスキル
数字への強いこだわりを持ち、目標達成意欲と営業マインド
5年以上の法人営業経験（IT業界出身歓迎）
パートナーチャネルを活かして、エンド顧客へのSelling支援（エンタープライズ法人営業経験）
CRM領域、Salesforce製品群への知識・経験
論理的思考力とデータの収集・分析・可視化による数値分析能力を活用し、パートナーの経営層・役員へ提言するスキル
社内外の組織と連携するコミュニケーション力・プレゼンテーション力
自己成長意欲・変化を楽しめる柔軟性
新しいことにチャレンジすることを楽しめる
責任感、諦めない気持ちと粘り強さ、素直さ
Your Impact
・戦略的なアライアンスパートナーシップ構築という、会社対会社というダイナミックな仕事の経験
・市場価値の高い、ダイレクトセールスとインダイレクトセールスの両軸のケイパビリティを得ることができる
Salesforce is hiring experienced and passionate people to join our fast-growing Technical Support Team in Dublin. You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.
The perfect candidate will be enthusiastic about technology and an outstanding and friendly communicator (written and verbal), they will be proactive about investigating intricate or technical concepts and helping others do the same. They have a natural curiosity and enjoy solving puzzles, and are real team players who thrive in a collaborative environment.
A fluency in German in addition to English
Key Responsibilities:
Own the complete end-to-end customer support experience.
Provide prompt, detailed analysis of technical challenges and business issues.
Provide customer satisfaction and deliver great experience.
Troubleshoot technical issues and Integrations, with Apex/VF/Lightning Web Components and Standard Salesforce Functionalities
Take ownership of customer issues through to resolution - including troubleshooting, internal communication and providing guidance on recommended best practices
Create and maintain Knowledge Base Articles both for internal and external audiences.
Open and continuous collaboration with your team to increase team spirit and team efficiency.
Required Skills/Experience:
Customer-focused or previous customer-facing experience.
Degree or Diploma in Computing/STEM(Computing/STEM(Informatics, Computer Science, Information Systems, Software Engineering, or equivalent) or equivalent experience.
Ability to effectively prioritize, multi-task, and perform well under pressure
Knows how/when to escalate customer issues as required
Programming abilities or abilities to read code in one or more of the following languages: Java, PHP, Python, Ruby,.NET, JavaScript, and Perl.
Knowledge of Internet development technologies (HTML, Javascript, XML, API, etc.) is required.
Understanding of database concepts and SQL
Excellent written and verbal communication skills
Comfortable interacting with other departments and management - Ability to work with different internal teams (other departments managements)
Ability to communicate technical concepts clearly and effectively
Fluent in German in addition to English
Desired Skills/Experience:
Relevant experience working in Technical Support
Previous experience with Salesforce and its technologies
Any official Salesforce Certification
Familiarity with Trailhead or a Trailhead Ranger status
CRM domain knowledge
VisualForce and Apex knowledge
Knowledge of multi-tenant, grid, parallel, or distributed computing architectures
Experience with Eclipse IDE and ANT
Familiarity with Internet technologies: firewalls, web servers, proxy servers etc.
Additional Language Proficiency in Dutch a bonus
*LI-Y
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Technical Support Engineer - German Speaking", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR333526", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Brazil---Sao-Paulo/Principal--Enterprise-Architect_JR333625", "External_Job_Posting_Start_Date": "2026-03-12", "Job_Description": "Principal, Enterprise Architect
Solution Engineering Team
Salesforce is looking for a visionary Principal Architect – Enterprise AI Transformation to lead our most strategic architecture engagements with our marquee customers at the intersection of AI, enterprise platforms, and digital transformation. In this role, you will partner directly with CIOs, CTOs, and Chief Architects at the world’s largest enterprises to help them reimagine their businesses through AI-powered innovation on the Salesforce Platform.
You will drive the architectural vision for how the Salesforce suite is implemented at the most demanding enterprise scale. This is a high-trust, high-impact role shaping the future of how AI transforms customer experience, productivity, and decision-making for global organizations.
You will also help build a global community of enterprise architects, creating alignment across customers, partners, and Salesforce teams around modern architectural patterns and responsible AI adoption.
Key Responsibilities:
Serve as a strategic partner to CIOs, CTOs, and Chief Architects at Fortune 1000 companies, helping shape their enterprise transformation through AI and the Salesforce platform.
Define scalable architectural patterns for end-to-end implementation of the Salesforce suite, including AI, Data Cloud, Industry Clouds, and integration technologies.
Lead architectural modernization efforts, bridging legacy enterprise systems with modern cloud-native infrastructure and AI services.
Champion the use of trusted AI to transform workflows, automate decision-making, and personalize enterprise experiences at scale.
Establish and grow a global community of Salesforce architects across customers, system integrators (SIs), and ISVs to share best practices, patterns, and platform innovation.
Collaborate with Salesforce Product and Engineering teams to influence the platform roadmap based on real-world enterprise needs.
Publish architecture blueprints, transformation guides, and reference models that enable repeatable success across verticals.
What We're Looking For:
8+ years of experience in enterprise architecture, platform strategy, or technical advisory roles, with significant focus on cloud transformation and AI integration.
Deep expertise in Salesforce architecture, including Data Cloud, Einstein AI, and Industry Cloud implementations at global scale.
Track record of executive engagement and influence with C-level leadership at Fortune 1000 companies.
Hands-on knowledge of AI/ML technologies, including predictive modeling, LLMs, automation, and ethical AI practices in enterprise settings.
Strong understanding of data governance, integration patterns, and multi-org / hybrid cloud architectures.
Passion for community-building—mentoring architects, hosting forums, and codifying best practices.
Exceptional communication skills and executive presence; able to lead architectural conversations at both strategic and technical levels.
Preferred Qualifications:
Experience in a consulting, advisory, or CTO/CIO-facing role at a system integrator, platform vendor, or enterprise IT team.
Familiarity with enterprise architecture frameworks (e.g., TOGAF, SAFe) and Salesforce Architect certifications.
Thought leadership or speaking experience at industry events or Salesforce forums (Dreamforce, World Tour, CTA Summit).
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join our Training team as a Senior Instructor, where education meets Customer Success. In this role, you’ll deliver engaging, high-impact training experiences that help individuals and organizations adopt Salesforce technologies with confidence and clarity.
Our Instructors are more than trainers — they are trusted educators, subject matter experts, and advocates for customer success. Through live instruction, hands-on workshops, and event-based learning, you’ll guide customers from understanding to adoption, helping them unlock real business value on the Salesforce platform. Instructors play a critical role in delivering value in our Salesforce Success Plans, as our primary 1:many approach.
We’re looking for customer-obsessed individuals with strong communication skills, technical curiosity, and a passion for teaching. We invest deeply in our people — enabling you to grow into a recognized expert, a thought leader, and an influencer within the Salesforce ecosystem.
What You’ll Do
• Deliver high-quality 1:Many customer training experiences, including hands-on workshops and multi-day instructor-led courses, both virtually and in person
• Translate complex technical concepts into clear, approachable learning moments for audiences with varying levels of experience
• Lead engaging, interactive sessions that encourage participation, discussion, and practical application
• Serve as a trusted advisor to Signature, Premier, and Standard Success Plan customers by sharing best practices, technical guidance, and adoption recommendations
• Accelerate customer adoption of Salesforce technologies through targeted workshops and learning programs
• Partner cross-functionally with Content Development, Customer Success and Product Management teams to continuously improve learning experiences
• Represent Salesforce at key customer and marketing events (e.g., Dreamforce, TDX)
• Maintain strong customer satisfaction (CSAT) scores and teaching productivity metrics
• Stay current on Salesforce innovations, enterprise technology trends, and modern learning methodologies
Course Ramp & Subject Areas (within first year):
• Ramp and deliver core Data Cloud, Agentforce, Data360, Tableau, Mulesoft, Platform, or Marketing Cloud courses as well as our workshops
• Expand into additional Salesforce clouds as business needs evolve
Required Qualifications
• 3+ years of relevant professional experience in a technical, enablement, education, or customer-facing role
• Demonstrated technical aptitude with enterprise systems, platforms, or software products
• Strong public speaking and presentation skills, with experience leading workshops, trainings, or customer sessions
• Ability to quickly learn new technologies and explain them in a structured, engaging way
• Experience delivering virtual or in-person learning using collaboration platforms (e.g., Zoom, WebEx)
• Comfort facilitating live demos, hands-on exercises, and interactive discussions - including troubleshooting and debugging in real time
• Proven ability to manage time, adapt in real time, and perform effectively in dynamic customer environments
Preferred Qualifications
• Prior experience with Salesforce (Data Cloud, Agentforce)
• Background in roles such as Educator, Enablement Lead, Support Engineer, Success Manager, Solution Engineer, or Product Manager • Salesforce Certified in Data Cloud, and/or Agentforce Specialist
• Experience supporting customer adoption, change management, or digital transformation initiatives
What Makes You Successful Here
• Customer-Obsessed: You care deeply about learner outcomes and customer success
• Clear Communicator: You simplify complexity and meet learners where they are
• Technically Curious: You enjoy learning how things work and explaining why they matter
• Confident Facilitator: You’re comfortable on stage, on camera, and in front of senior audiences
• Continuous Learner: You’re energized by constant learning and evolving technology
• Collaborative Teammate: You contribute to an inclusive, supportive team culture
• Trusted Advisor: You build credibility quickly and act with integrity
Why Join This Team
You’ll join a passionate global community of Salesforce Instructors who are shaping our customer’s careers and defining how learning happens in the AI era. We invest in your growth, your expertise, and your voice — empowering you to become not just an instructor, but an influential leader in the Salesforce ecosystem.
Salesforce AI Research is looking for a Machine Learning Engineer to incubate next-generation agentic AI platform. You will work with research scientists, software engineers, product managers and solution engineers closely to design, implement and iterate agentic AI systems with customers.
With your strong technical competence, strategic thinking and customer engagement, you will innovate at the frontier of the field, having the opportunity to create new solutions and define new categories of product with meaningful impact to Salesforce customers and beyond.
We are looking for candidates who
Has exceptional engineering skills.
Has deep ML knowledge with meaningful implementation track records.
Prioritize deep and strategic thinking.
Has dedication, patience and resilience to build exceptional product experience.
Collaborative and win with teams.
Proactive and bias to action, comfortable in fast-pacing environment.
Competitive coding winner (ACM-ICPC, etc).
Startup founders in agentic AI, LLM, area (e.g., YC backed startup)
Programming & Systems:
Strong proficiency in Python; solid experience with C++ and/or Java
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
Strong software engineering fundamentals (data structures, algorithms, system design)
Experience building production-quality systems
Agentic / LLM Systems
Practical experience with LLMs and agentic workflows (tool use, planning, memory, multi-step reasoning)
Experience building end-to-end AI agents or complex AI-driven applications
Familiarity with prompting, orchestration, and evaluation for LLM-based systems
Machine Learning & AI
Hands-on experience with deep learning frameworks
Strong understanding of ML fundamentals
Experience implementing and debugging model training, evaluation, and inference pipelines
Infrastructure & Deployment
Experience deploying ML systems using Docker and cloud platforms (AWS, GCP, or Azure)
Familiarity with distributed training or inference and performance optimization
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.
Responsibilities:
- Developing and maintaining relationships within our Growth Business segment focusing on customers in SriLanka.
- Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications.
- Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers.
- Demonstrating our product via the Web and in person.
Requirements:
- 10+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience.
- Successful track-record managing deals with customers in SriLanka.
- Consistently over-achieved quota (top 10% of company) in past positions.
- Ability to create customer value and volume deals.
- Experience managing and closing complex sales-cycles.
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Desired Skills:
- Strong and demonstrated written and verbal communications skills.
- Previous Sales Methodology training preferred.
- CRM experience preferred.
- Ability to work at a fast pace, team environment.
- Strong customer references.
- Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.
Role Summary
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
Key Responsibilities
Customer Accountability and Value Alignment
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Strategic Advisory and Stakeholder Management
Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products and services and identify major political barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
Technical Health, Adoption, and Risk Management
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Minimum Requirements:
Experienced business professional, preferably with 3+ years relevant industry expertise in Customer Success, SaaS platform use, or related fields.
Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Prior experience with Salesforce products is a must (technical implementation & delivery preferred)
Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.
Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development
Working knowledge of core Sales Cloud features: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & Dashboards
Understanding of sales processes (lead-to-cash, opportunity management, pipeline management)
Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes)
Ability to demonstrate Lightning Sales Console and mobile app
Knowledge of common sales use cases (territory management, lead assignment, opportunity stages)
If not already certified, Salesforce Certified Administrator within 90 days
Cloud Specific Experience Preferred
Sales Cloud Consultant certification
Experience with Sales Cloud features like Einstein Lead Scoring, Opportunity Insights, Activity Capture
Understanding of how Sales Cloud integrates with marketing automation and service tools
Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
*LI-Y
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In this role, you will lead high-stakes SaaS/PaaS proposals, turning complex technical requirements into visionary solutions that help Japanese government agencies and NGOs modernize their impact.
Architect the Win: Lead the end-to-end lifecycle of complex RFx (RFI, RFP, RFQ) efforts. You’ll own the strategy, from the initial "Go/No-Go" analysis to the final, polished submission.
Write with Impact: Don't just fill in templates. You will structure, write, and edit technical and functional content that resonates with public sector stakeholders, ensuring every response is creative, compelling, and fully compliant.
Orchestrate Excellence: Act as the central hub for Sales, Solution Engineering, Legal, and Security teams. You will align these diverse voices into a single, persuasive narrative.
Scale the Function: Beyond individual bids, you will build the "Bid Engine." This includes curating a world-class Japanese content library, developing proposal policies, and training internal teams on best practices.
Innovate & Evolve: Lead "After Action Reviews" to sharpen our tactics and explore how AI can be integrated to automate workflows and enhance response quality.
Report into the Director, GPS Framework Agreements & RFx base in Sydney
5–7 years of proven experience leading large-scale, end-to-end bid management cycles, preferably within the SaaS or broader technology sector.
Public Sector Native: You have a deep understanding of Japan’s procurement landscape, its nuances, and the unique requirements of Government/Non-Profit sectors.
Linguistic Precision: Native-level Japanese (written and spoken) to navigate complex local regulations, coupled with excellent English skills to collaborate with our global shared services.
The "Driver" Mentality: You thrive in fast-paced environments, possess an urgency to meet deadlines, and have a track record of taking the initiative to solve problems before they arise.
AI Savvy: A vision for how Generative AI can revolutionize the bid process.
Credentials: APMP Certification.
Salesforce Knowledge: Familiarity with the Salesforce ecosystem or similar PaaS environments.
Strategic Foresight: Experience developing unsolicited proposals and high-level "win themes" that move the needle.
.
The Senior Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for optimally solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Communication Cloud industry solutions.As a Technical Architect, you will become a deep product expert with Retail Execution applications, and work closely with our sales and delivery teams to ensure customer success.
Responsibilities:
Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
Guide our customers, partners, and implementation teams on how best to implement digital transformatxion with the Salesforce platform using Salesforce Industries.
Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce
Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools.
Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.
Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems.
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion
Required Experience:
14+ years of experience in developing technology solutions.
3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
Expertise in one or multiples of → Salesforce Sales/Service/Experience Cloud, and Vlocity Omnistudio, CG cloud , Revenue cloud , RCA , FMCG, Retail, trade promotion
Expertise in one or multiple domains of → Trade Promotion Management & Optimisation, Account Planning , important metric Management, Retail Execution, Visit Planning/Execution , Salesforce maps, Sales Agreement
Integration Architecture (Must have) - Conceptualize end-to-end integration projects & knowledge of authentication mechanism
Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration
Working knowledge on continuous integration, working with repositories (e.g. Git)
Strong experience in designing and architecting large-scale applications
Detailed understanding of Solution architecting & Estimation process
Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)
OmniStudio Developer/Consultant
Digital Enterprise Technology (DET) at Salesforce connects people and technology to shape the future of work at Salesforce. Guided by our core values — Trust, Customer Success, Equality, Innovation, and Sustainability — we drive business outcomes that fuel growth, improve productivity, and empower employees and customers globally.
We’re strategic partners and innovators, using Salesforce technology to transform how our company operates. As Customer Zero, we lead by example — showcasing what’s possible at scale. Join us to build the digital enterprise of the future across:
Technology strategy & architecture
Salesforce on Salesforce
Engineering, infrastructure & operations
Collaboration with Customer and stakeholders
Delivery and governance
Role Description
You will provide technical leadership for the DET IT Finance Engineering team, fostering a culture of innovation and leveraging AI and automation to enhance finance operations and integrations.
We are seeking a self-directed, visionary technical leader to guide and support software engineers working on Workday Finance, Accounting Center, and MuleSoft integrations. This is a unique opportunity to make a meaningful impact by shaping enterprise finance solutions while collaborating with cross-functional and mission-driven teams. The team thrives on autonomy, and your technical vision will directly influence the design, delivery, and scalability of finance applications and integrations across the organization.
Responsibilities:
Lead the architecture, design, and delivery of scalable, high-performing solutions across Workday Financials, Accounting Center, and related enterprise platforms.
Design, develop, and govern Workday Financial solution including integrations with external systems (Salesforce, RevRec, Vertex, MuleSoft, banking platforms, etc.) ensuring best practices, scalability, and maintainability.
Translate complex business and finance requirements into robust technical designs, ensuring alignment with enterprise architecture principles and industry best practices.
Ensure adherence to coding standards, security best practices, and performance optimization techniques to enhance overall engineering quality.
Mentor and guide engineers through architecture reviews, technical decision-making, and code reviews, fostering strong technical craftsmanship.
Collaborate with cross-functional teams (product managers, business systems analysts, and 3rd-party integrators) to deliver end-to-end solutions.
Drive innovation and adoption of emerging technologies, including AI/ML, automation, and integration tools.
Champion a culture of continuous learning, experimentation, and engineering excellence across the Workday and integration teams.
Anticipate future technical needs and evolve frameworks, tools, and practices to scale for growth.
Required Skills:
10+ years of enterprise software engineering experience, with 7+ years in Workday Financials/Accounting Center and integration-heavy environments.
Proven track record of technical leadership in architecture and solution design for large-scale enterprise systems.
Deep expertise in Workday technical frameworks: Business Processes, Security, Accounting Center, Prism Analytics, Core Connectors, EIB, Studio, Workday Extend, Orchestrate, BIRT, and Document Transformation.
Hands-on experience in Workday integrations with external platforms (Salesforce, RevPro, Vertex, banking systems) using APIs, Connectors, and automation frameworks.
Strong understanding of integration frameworks, API design, SOA patterns, and web services (REST, SOAP).
Strong analytical and problem-solving skills, including log analysis and troubleshooting (Splunk or similar).
Ability to influence and guide senior stakeholders through architecture discussions and technical strategy.
Excellent written and verbal communication, with the ability to articulate complex designs to both technical and business audiences.
Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field.
Desired Skills
Experience with Workday Extend , Orchestrate and building custom applications.
Familiarity with CI/CD pipelines, Git, and DevOps practices.
Exposure to AI/ML and automation tools (Kainos, Selenium, Mulesoft RPA, or similar).
Experience with AI developer productivity tools such as Cursor, GitHub Copilot, and CodeWhisperer.
Knowledge of SOX, enterprise security, and compliance in finance/ERP domains.
Salesforce’s worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to build relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success"
Role Description
* Cloud Success is a specialized team within Customer Success, bringing together customer support engineers, proactive monitoring, specialist product advisors and technical architects. This team not only resolves technical issues but also provides expert guidance on optimizing and leveraging Salesforce technology to drive long-term business success.
* Success Architects play a flexible and pivotal role in supporting a wide range of customers. They act as the customer's first point of contact for a mix of reactive and proactive needs. This includes providing frontline technical support (Support), delivering educational 'Guide' sessions to drive feature adoption, and assisting with foundational architectural health checks (basic Architect). They collaborate closely with senior Success Architects and Support Engineers to triage complex issues and ensure customers are on a path to long-term health, bridging the gap between daily challenges and long-term success.
Key Responsibilities
As a Sucess Architects specializing in Sales Cloud, you will:
* Drive Customer Impact – Partner with a portfolio of customers, assessing their implementations and delivering recommendations on common technical issues, feature adoption (Guide), and foundational solution design (basic Architect).
* Lead with Expertise – Serve as a trusted technical generalist, providing reactive and proactive guidance on product best practices.
* Communicate with Clarity – Simplify complex technical concepts for diverse audiences, from technical teams to customer stakeholders and managers, positioning yourself as a trusted advisor.
* Innovate & Solve Problems – Triage capability gaps and design inefficiencies, resolving common issues directly and escalating complex architectural challenges to senior Success Architects.
* Execute Proven Strategies – Leverage and execute playbooks from Support, Guides, and the Architect team to meet customer needs.
* Build Strong Relationships – Collaborate with internal and external partners, fostering connections that drive customer success, product improvement and overall business growth.
Basic Requirements
* Solution Design & Architecture
* 3-5+ years of hands-on technical experience (e.g., Senior Support Engineer, Technical Consultant, or Senior Salesforce Admin).
* Strong working knowledge of Salesforce products, platform capabilities, technical governance and best practices.
* Experience participating in complex implementations and understanding integration principles.
* Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics and security best practices.
* Familiarity with industry- or vertical-specific solutions (preferred).
* Communication & Leadership
* Ability to assess business objectives, propose solution options and drive stakeholder alignment.
* Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and technical audiences.
* Skilled in creating clear, visually compelling design documents for diverse stakeholders.
* Proven ability to manage customer-facing discussions and explain technical concepts clearly.
* High proficiency in English.
* Strategic Thinking & Problem Solving
* Ability to identify design inefficiencies, recommend optimizations and drive customer transformation.
* Provide data-driven insights on customer success stories and industry trends.
* Passion for continuous learning and staying ahead of emerging technologies.
Desired Technical Skills
* Sales Cloud Expertise
* Strong functional and configuration knowledge of Sales Cloud features, including opportunity/pipeline management, forecasting, email integration and advanced capabilities such as Einstein Conversation Insights, Sales Engagement and Sales Performance Management.
* Ability to configure and optimize these features to meet business needs.
* Data Management & Integration
* Proficient in understanding and troubleshooting data models, relationships (lookup/master-detail), validation rules and data governance best practices.
* Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica) and third-party connectors.
* Secure & Scalable Architecture
* Strong understanding of role hierarchy, sharing rules, profiles, permission sets and security configurations.
* Ability to review a customer's security model for common issues.
* Skilled in identifying common anti-patterns and escalating to senior architects for resolution.
* Salesforce Development
* Ability to read, understand, and debug APEX, Visualforce, and Lightning Web Components (LWC).
* Hands-on development experience is a strong plus, but the primary focus is on configuration and troubleshooting.
* Familiarity with governor limits and best practices for efficient code execution.
* System Integration & Extensibility
* Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware and event-driven architectures.
* Experience working with OAuth, Platform Events, External Objects and tools like Salesforce Connect and Event Relay.
Certifications
* Required: Salesforce Admin, Sales Cloud Consultant
* Desired: Advanced Admin, Platform App Builder
Slack is redefining how organisations communicate, collaborate, and achieve success in a digital-first era. As part of Salesforce, Slack empowers teams to connect, automate, and thrive by creating dynamic digital HQs for today’s workforce.
We're on the lookout for results-driven SaaS sales professionals who thrive on solving business challenges and influencing change. In this role, you'll deliver exceptional customer experiences while driving new and existing business within the aligned vertical. This is a unique opportunity to drive transformative change for customers, whilst contributing to the success of one of Salesforce’s most innovative solutions.
What You'll Do:
Build trusted relationships with senior business leaders across the Africa Market, identifying critical challenges and positioning Slack as the solution to drive transformation
Partner closely with Salesforce Core Account Executives to co-sell and unlock new Slack opportunities across your territory
Navigate complex sales cycles with multi-stakeholder buying groups, including C-suite executives and technical decision-makers
Develop compelling business cases and customer narratives that showcase Slack's impact on collaboration, productivity, and operational efficiency
Create and execute strategic account plans to consistently achieve and exceed your sales targets
Own the full sales cycle—from prospecting and pipeline generation through negotiation and close
Collaborate with Solution Engineers, Customer Success, and Salesforce partners to deliver tailored demos and solutions
Lead commercial discussions, including pricing strategy, contract negotiations, and value articulation
Stay ahead of relevant industry trends and represent Slack at key industry events and forums
What We’re Looking For:
Proven success as a quota-carrying SaaS sales professional with experience meeting and exceeding targets
Experience in complex, multi-stakeholder sales with a focus on strategic account management
Strong ability to articulate value propositions tailored to enterprise customer needs
A track record of engaging C-level executives and leading discovery conversations that drive outcomes
Pipeline generation expertise, leveraging existing relationships and building new connections to drive opportunities
Familiarity with team-selling environments, aligning with Salesforce core AEs and Partners
Exceptional negotiation, communication, and presentation skills
Experience selling collaboration, productivity, or enterprise software solutions is highly preferred.
Experience selling across the continent of Africa is highly valued and will set you apart!
What Success Looks Like:
Achieving an annual quota of $1M+ through strategic deals and multi-product sale
Generating and managing a healthy sales pipeline with consistent progression and accurate forecasting
Demonstrating clear ROI to customers, differentiating Slack against competitors
Establishing long-term, trusted partnerships with customers by showcasing Slack’s value in transforming workflows
「グローバルな知見とAIを駆使し、日本の変革を加速させる」
本ポジションは、日本のお客様とインドのGlobal Delivery Center (GDC) を結ぶ戦略的ハブとして、Salesforceを活用したビジネス変革をリードします。最大のミッションは、単なるSI開発時の開発メンバーのブリッジ役にとどまらず、「戦略・変革デザイン」「プロジェクト実行支援」「ガバナンス・最適化」といった幅広いアドバイザリーサービスをGDCメンバーと共に主体となって提供することにあります。
日本固有のビジネスコンテキストと、GDCが持つ世界最高水準の技術力、グローバル標準手法であるSalesforce Professional Service Methodology（SPSM）、そして利用可能なAI Tool群を融合させ、お客様のROI（投資対効果）を最大化する「Trusted Advisor」としての役割を担います。
自らが主体となり、インドGDCのメンバーを率いてプロジェクトを完遂させる責任を負います。
GDCとの共同デリバリーと手法の適用: インドGDCのアーキテクトと密に連携し、SPSMを基盤としたアプローチを日本市場の特性に合わせて最適化・適用する。
AIによる業務効率化と付加価値向上: 開発プロセス（コード生成、ドキュメント要約、テスト自動化等）や顧客提案においてAIを積極的に活用し、デリバリーのスピードと品質を向上させる。
アドバイザリー＆インプリメンテーション:
アドバイザリー: 顧客やパートナー主体のプロジェクトにおいて、技術戦略やロードマップ策定の支援を行う。
インプリメンテーション: プライムコントラクターとして、要件定義または設計からGo-liveまでの一連のプロセスをリードする。
文化・プロセスの仲介（ブリッジ機能）: 日本の詳細なドキュメント文化とGDCの効率的なアジャイル文化の相違を深く理解し、そのギャップを仕組みとコミュニケーションで仲介する。
顧客交渉とスコープ管理: 顧客と業務内容やスコープについて直接対話し、合意形成を行う。GDC側へは、日本固有のコンテキストを排除した「明確で誤解のない指示」として伝達する。
GDCと連携し、以下のような高度なサービスを戦略的にリードします。
戦略・変革デザイン: 組織・業務領域変革構想、システム領域変革（ITランドスケープ）、Salesforce Org 戦略、Agentic Enterpriseへの変革支援（CTOアドバイザリー）、PoC検証
プロジェクト実行・支援: プロジェクト管理、要件定義のファシリテーション、アーキテクチャ・詳細設計の作成/レビュー、開発・テストの品質管理、CI/CD環境構築。
ガバナンス・最適化: Salesforce Governance (CoE) 設立、Design Authority（設計品質の統制・ベストプラクティス提言）、Architecture Optimization（既存環境診断）
実務経験: 10年以上のエンタープライズ・システムにおけるコンサルティング、またはITシステム構築プロセスの主導的な実務経験
IT構築プロセスの理解: 戦略策定、要件定義から設計・開発・テスト・移行に至る一連のプロセスの深い知見
言語能力:
日本語: 流暢（日本のお客様と円滑に合意形成ができること）
英語: ビジネスレベル（インドGDCのアーキテクトと技術的な詳細について議論・指示ができること）
異文化適応力: 日本とインドのIT開発文化の相違を理解し、その調整を自律的に行えること
AIリテラシー: AIツール群を活用して自らの業務を高度化し、プロジェクトの付加価値を高める意欲があること
戦略的リーダーシップ: 文化や背景の異なる多国籍チームを統合し、共通のゴールに向かって力強く導ける方
AIを武器にできる方: 従来のやり方に固執せず、AIや新しいテクノロジーを積極的に取り入れ、デリバリーの形を進化させたい方
高い当事者意識: 案件の成功に向けて自らプロセスや品質をコントロールするプロフェッショナリズムを持つ方
Advance Your Career with Salesforce: Enterprise Account Executive Opportunity
Become a key player at Salesforce as an Enterprise Account Executive for the Banking industry. This role offers the chance to shape the future of business within the Banking industry by connecting customers with the transformative power of the Salesforce Customer 360 platform.
About the opportunity:
The ideal candidate will be a strategic partner to our customers, building robust relationships with key stakeholders and c-suite decision-makers, with a focus on Banking accounts in Germany. This role goes beyond sales; it is about building lasting value and driving customer success through the innovative use of our platform. The candidate will cultivate and enhance customer satisfaction within assigned accounts, craft and deliver a comprehensive account strategy aligned with customer business goals, and navigate the full sales cycle by leveraging various resources to support deal closure. The AE will prioritise establishing a qualified target account list and a go-to-market strategy, communicating the outstanding benefits of Salesforce solutions to foster customer growth and expand Salesforce's footprint within existing accounts through strategic planning and execution.
A good match for this role is:
Disruptive Market Expansion: Championing business model innovation to challenge the status quo and displace legacy thinking with high-growth technology solutions. Preferred in Banking and other Financial Services.
Agile Strategic Planning: Executing high-velocity account orchestration by utilizing real-time data signals and iterative sprints to capture market share.
Strategic Ecosystem Hunting: Mapping and penetrating complex stakeholder matrices to build high-trust relationships with non-traditional influencers and executive decision-makers.
AI-Augmented Discovery: Leveraging AI-driven intent data and "Outcome-First" methodology to uncover hidden business pains and validate complex value hypotheses.
Future-State Solutioning: Co-creating transformative value propositions that demonstrate how Agentic AI and digital labor drive exponential ROI.
High-Impact Communication: Synthesizing complex technical visions into compelling executive narratives across digital-first collaboration platforms.
Intelligent Resource Application: Optimizing the modern sales stack and AI tools as a multiplier to achieve lean, high-productivity results.
Cross-Functional Squad Leadership: Leading agile, multi-disciplinary teams and partner ecosystems to ensure rapid deal execution and continuous customer success.
We understand that imposter syndrome can make it difficult to recognise your own brilliance, so please don't hesitate to apply - your unique skills and perspectives are valued here, and we'd love to hear from you.
Why work at Salesforce: We offer competitive compensation, a comprehensive health benefits package, opportunities for career advancement, a dynamic work environment to build your career. Not to mention, access to medical advice, financial security programs, education reimbursements, family-first policies, community involvement initiatives, wellness programs, relocation assistance, and much much more! Check out the benefits page!
Senior Manager, Software Engineering - Core Finance
Organization Overview
Digital Enterprise Technology IT (DET IT) is at the forefront of driving enterprise transformation at Salesforce. Guided by our core values—Trust, Ohana, and Innovation—we go beyond traditional IT by partnering closely with the business to deliver impactful, scalable outcomes.
DET IT owns the technology strategy and execution for Salesforce Financial Systems across Record-to-Report (R2R), Revenue Recognition (Rev Rec), Quote-to-Cash (QTC), and Tax. We operate across application engineering, integrations, infrastructure, architecture, and program enablement to build resilient, scalable, and business-centric solutions.
Role Description
Salesforce is seeking a high-impact,Senior Engineering Manager to lead the DET IT Application Engineering team.
In this role, you will own end-to-end delivery of systems, integrations, and platforms that power Salesforce’s financial ecosystem. You will collaborate closely with cross-functional teams across DET IT, Q12C, Rev Rec, and Tax to modernize and scale financial systems supporting Salesforce’s continued growth.
This role requires a strong blend of technical depth, people leadership, and execution excellence.
Your Impact
Build, lead, and scale a high-performing engineering team
Drive technical strategy and execution for financial systems and integrations
Champion engineering excellence, automation, and innovation
Partner with business and technology leaders to deliver scalable, reliable solutions
Key Responsibilities
Hire, develop, and retain top engineering talent; foster a culture of ownership, growth, and accountability
Lead and mentor a team of engineers to deliver high-quality, scalable solutions
Drive end-to-end delivery of financial systems, including integrations and automation frameworks
Collaborate with cross-functional stakeholders to define scope, priorities, and execution plans
Establish and enforce engineering best practices, including Agile, CI/CD, and DevOps principles
Lead integration strategy leveraging platforms like MuleSoft and Workday
Oversee test automation strategy to ensure high-quality, reliable releases
Manage stakeholder communication, risks, and delivery timelines effectively
Work with global teams across time zones and manage vendor/partner contributions
Drive continuous improvement across engineering, operations, and delivery processes
Experience & Skills
12+ years of experience in software engineering, including proven experience in engineering management
Strong domain expertise in any of Cloud ERP systems (Workday, SAP, Oracle) across QTC, R2R, Revenue Recognition, and Tax
Demonstrated ability to lead teams delivering complex, large-scale enterprise systems
Experience with integrations (preferably MuleSoft) and enterprise platforms like Workday
Strong focus on engineering excellence, automation, and operational scalability
Experience managing distributed teams and external vendor partners
Solid understanding of Agile/Scrum and modern software delivery practices
Excellent communication and stakeholder management skills
Bachelor’s degree in Computer Science or equivalent (preferred)
Senior Member of Technical Staff (SMTS) – Zuora Revenue (RevPro)
Digital Enterprise Technology (DET) is seeking a Senior Member of Technical Staff (SMTS) to join our Finance Engineering team, specializing in Zuora Revenue (RevPro). This role focuses on designing, implementing, and optimizing revenue accounting solutions aligned with ASC 606, enabling accurate and scalable revenue recognition across enterprise systems.
The ideal candidate brings strong expertise in Zuora Revenue configuration, data integration, and revenue lifecycle processes, along with solid technical skills in APIs, SQL, and data platforms like Snowflake. This role partners closely with Finance, Accounting, and upstream system teams to ensure accurate data flow, reconciliation, and compliance.
Key Responsibilities
Design, configure, and support Zuora Revenue (RevPro) for revenue recognition, contract modifications, and compliance with ASC 606
Manage revenue lifecycle processes including booking, allocation, recognition, and reconciliation
Build and maintain integrations between upstream systems (e.g., Salesforce) and Zuora Revenue using APIs, ZOQL, and middleware tools
Develop and optimize data pipelines and transformations using SQL and Snowflake scripting
Configure and enhance Zuora workflows, data queries, and automation processes
Troubleshoot revenue discrepancies, data issues, and month-end close challenges
Collaborate with Finance and Accounting teams to translate requirements into scalable technical solutions
Support DevOps and deployment processes, ensuring smooth releases and production stability
Create and maintain technical documentation, including design specs, test plans, and runbooks
Provide technical guidance, conduct code reviews, and mentor junior team members
Stay current with Zuora Revenue capabilities and industry best practices
Required Skills
6–8 years of experience in system development, integrations, and financial systems
Strong hands-on experience with Zuora Revenue (RevPro) configuration and support
Solid understanding of revenue recognition principles (ASC 606) and revenue lifecycle processes
Proficiency in Zuora APIs, ZOQL, and integration patterns
Strong SQL skills with experience in Snowflake scripting and data transformations
Experience integrating Zuora with upstream systems like Salesforce and downstream financial systems
Knowledge of Zuora Workflow, Data Query, and automation frameworks
Familiarity with developer tools (e.g., Postman) and debugging integration/data issues
Strong analytical and troubleshooting skills, especially during month-end close and reconciliations
Ability to work independently and collaborate effectively with cross-functional teams
Preferred Skills
Zuora Certified Administrator or Developer
Experience with integration/orchestration tools (e.g., Workato)
Familiarity with Salesforce (Apex) or data platform integrations
Experience with collections or adjacent finance tools (e.g., Tesorio)
Exposure to enterprise data platforms and reporting frameworks
1. 職務の目的
「グローバルな知見とAIを駆使し、日本の変革を加速させる」
本ポジションは、日本のお客様とインドのGlobal Delivery Center (GDC) を結ぶ戦略的ハブとして、Salesforceを活用したビジネス変革を支援します。最大のミッションは、単なる言葉の通訳にとどまらず、日本側のシニアアーキテクトとペアを組み、案件内容やプロセスを技術的に理解した上で、GDCメンバーと共に「戦略・変革デザイン」「プロジェクト実行支援」「ガバナンス・最適化」といった幅広いサービスをデリバリーすることにあります。
日本固有のビジネスコンテキストと、GDCが持つ世界最高水準の技術力、グローバル標準手法であるSalesforce Professional Service Methodology（SPSM）、そして利用可能なAI Tool群を融合させ、お客様のROI（投資対効果）を最大化する「技術的・文化的ファシリテーター」としての役割を担います。
2. 主な職責 (Responsibilities)
日本のシニアアーキテクトと緊密なペアを組み、プロジェクトのタスクやプロセスの意図を正しく理解し、GDCへ正確かつ効率的に伝える実行支援を担います。
日本側Architectとのペアリング遂行: 国内のシニアアーキテクトと常に連携し、案件の背景、個別の支援タスク、業務プロセス、および期待されるアウトプットの定義を深く理解する。
技術的コンテキストの橋渡し: 成果物の内容や作成プロセス自体を技術的に把握し、GDCが作成するアウトプットが日本の顧客の品質基準に適合するよう、英語を用いて詳細な指示・レビューを行う。
視覚的トランスレーション: 日本のお客様の要望（日本語・抽象的な表現）を、GDCが正確に実装できる具体的な技術仕様（図解、デモ、ロジカルな英語）へ変換して伝達する。
AI活用によるデリバリー加速: AIツールを駆使し、指示書の作成、ドキュメントの要約、成果物の一次レビューを効率的に行い、日本側アーキテクトの負担軽減とプロジェクト全体のスピード向上を図る。
文化・ニュアンスの調整: 日本特有の商習慣や「行間」にある意図を、GDCに伝わりやすい明確なロジックへ変換し、多国籍チームにおける認識齟齬を未然に防ぐ。
日本側アーキテクトのリードのもと、GDCと協力して以下の実務を支えます。
戦略・変革支援の具体化: 業務プロセス改革や組織変革、システム領域変革（ITランドスケープ）における定義・実行のサポート。
プロジェクト実行支援: 要件定義のファシリテーション補佐、詳細設計の作成/レビューの仲介、開発・テストの品質管理、データ移行戦略の実行。
ガバナンスと最適化の運用: 設計品質の診断プロセスや承認フローの運用。既存環境の診断（ヘルスチェック）におけるGDCとの連携。
実務経験: 3〜5年以上のエンタープライズ・システムにおけるコンサルティング、またはITシステム構築プロセスの実務経験（開発、設計、QA等）
プロセスとアウトプットの理解: 要件定義から設計・開発・テスト・移行に至る各フェーズで「何を作るべきか」「どう進めるべきか」というタスクレベルの深い理解
言語能力:
日本語: 流暢（日本のお客様や社内アーキテクトの意図を正確に汲み取れること）
英語: ビジネスレベル（インドGDCのアーキテクトと、技術的な詳細やプロセスの改善について適切に英語で伝えられること）
異文化適応力: 日本とインドのIT開発文化（ドキュメントの粒度、コミュニケーションスタイル等）の相違を前向きに捉え、そのギャップを埋める調整を楽しめる方
AIリテラシー: AIツール群を自身の業務（翻訳、要約、仕様作成、コードレビュー等）に積極的に活用し、生産性を高める意欲があること
プロフェッショナルな調整力: 異なる文化・背景を持つチームの間に立ち、共通のゴールに向かって粘り強く、かつ柔軟に調整を行える方
技術的背景を持つ理解者: 単なる「通訳」ではなく、IT構築の現場感覚を持ってアウトプットの質に責任を持てる方。
AIを武器にできる方: AIや新しいテクノロジーを積極的に取り入れ、よりスマートで効率的なブリッジ業務を体現したい方
Overview of the Role
Salesforce’s worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to build relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success"
Cloud Success is a specialized team within Customer Success, bringing together customer support engineers, proactive monitoring, specialist product advisors and technical architects. This team not only resolves technical issues but also provides expert guidance on optimizing and leveraging Salesforce technology to drive long-term business success.
Success Architects, as part of Cloud Success, play a pivotal role in supporting Salesforce’s most critical and strategic customers. They provide expert guidance on solution design, ensuring scalability, security and adherence to best practices. By assessing system performance, they help optimize efficiency and reliability while proactively identifying risks and recommending improvements to maintain technical health. Additionally, they offer strategic insights into application lifecycle management, enabling customers to plan, develop, and evolve their Salesforce implementations effectively. Through deep expertise, Success Architects empower businesses to maximize their Salesforce investment, aligning technology with business goals for long-term success.
The Success Architect collaborates closely with various teams across Customer Success and the Product organization to drive long-term solutions for customers. They work with support engineers to resolve immediate technical challenges while identifying root causes to prevent future issues. Partnering with customer success managers, they ensure customers receive strategic guidance on best practices and long-term technology health. Additionally, they liaise with Salesforce product teams, surfacing recurring challenges and customer feedback to influence product improvements. By bridging the gap between customers, support, and product development, Success Architects help create sustainable solutions that enhance the overall Salesforce experience.
Responsibilities
As a Success Architect specializing in Sales Cloud, you will:
Drive Customer Impact – Partner with our most strategic and high-priority customers, assessing their Sales Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability and feature adoption.
Lead with Expertise – Serve as a trusted Sales Cloud SME within the broader Success Architect organization, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership and product best practices. You will help the team stay at the forefront of Sales Cloud innovations, ensuring they are equipped with the latest product developments, best practices and emerging trends.
Communicate with Clarity – Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.
Innovate & Solve Problems – Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.
Execute Proven Strategies – Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of Sales Cloud customers.
Build Strong Relationships – Collaborate with internal and external partners, fostering connections that drive customer success, product improvement and overall business growth.
Required Qualifications
Solution Design & Architecture
8+ years of experience in software, system or enterprise architecture.
Expertise in Salesforce products, platform capabilities, technical governance and best practices.
Experience with large-scale, complex implementations, including SaaS, PaaS multi-tenancy, and multi-tiered infrastructure.
Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics and security best practices.
Familiarity with industry- or vertical-specific solutions (preferred).
Other business level language skills (e.g. French, Portuguese, Spanish, Italian, German etc)
High proficiency in English.
Communication & Leadership
Ability to assess business objectives, propose solution options and drive stakeholder alignment.
Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences.
Skilled in creating clear, visually compelling design documents for diverse stakeholders.
Proven ability to lead discussions, influence decision-making and advocate for best practices.
Strategic Thinking & Problem Solving
Ability to identify design inefficiencies, recommend optimizations and drive customer transformation.
Provide data-driven insights on customer success stories and industry trends.
Passion for continuous learning and staying ahead of emerging technologies.
Preferred Qualifications
Expertise in Sales Cloud
Strong knowledge of Salesforce Sales Cloud features, including opportunity/pipeline management, forecasting, email integration and advanced capabilities such as Einstein Conversation Insights, Sales Engagement and Sales Performance Management.
Ability to configure and optimize these features to meet business needs.
Data Management & Integration
Proficient in designing and managing data models, relationships (lookup/master-detail), validation rules and data governance best practices.
Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica) and third-party connectors.
Secure & Scalable Architecture
Expertise in role hierarchy, sharing rules, profiles, permission sets and security configurations.
Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations.
Skilled in identifying and resolving common anti-patterns, including inefficient SOQL queries, improper bulk processing, excessive DML operations and suboptimal sharing and security model configurations.
Salesforce Development
Hands-on experience with APEX programming, Visualforce and Lightning Web Components (LWC).
Ability to develop and optimize custom triggers, controllers, batch jobs and asynchronous processing.
Familiarity with governor limits and best practices for efficient code execution.
System Integration & Extensibility
Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware and event-driven architectures.
Experience working with OAuth, Platform Events, External Objects and tools like Salesforce Connect and Event Relay.
Certifications: Salesforce Admin, Salesforce Advanced Admin, Sales Cloud Consultant, Platform App Builder, Platform Developer
Great to have: Certified Architect Credentials (Application and System Architect)
Note to applicants: Interested, but not sure if you have the exact qualifications for this role? We encourage you to apply and tell us how your qualifications would help you adapt to the role requirements successfully!
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Digital Enterprise Technology (DET) at Salesforce connects people and technology to shape the future of work at Salesforce. Guided by our core values — Trust, Customer Success, Equality, Innovation, and Sustainability — we drive business outcomes that fuel growth, improve productivity, and empower employees and customers globally.
We’re strategic partners and innovators, using Salesforce technology to transform how our company operates. As Customer Zero, we lead by example — showcasing what’s possible at scale.
Role Description
DET IT is looking for a Senior Member of the Technical Staff (SMTS) to join our IT Finance Engineering team.
This role is focused primarily on designing, implementing, and optimizing enterprise tax solutions using Vertex, with strong engineering knowledge of system integrations across Finance, ERP, Billing, and Revenue platforms.
The ideal candidate brings deep expertise in Vertex configuration and indirect tax processes (Sales & Use Tax, VAT/GST), combined with hands-on technical experience integrating Vertex with enterprise systems via APIs, middleware, and event-driven architectures.
This is not a middleware-only role — it is a tax systems engineering role with integration architecture responsibilities.
Responsibilities
Lead end-to-end implementation and enhancement of Vertex tax solutions across enterprise Finance and Revenue systems.
Configure and optimize Vertex O Series / tax calculation engines, including tax rules, jurisdictions, exemptions, and reporting.
Design and implement integrations between Vertex and ERP, Billing, Revenue Recognition, and Order Management systems.
Define tax data flows, transaction mapping, and reconciliation controls across upstream and downstream systems.
Collaborate with Finance, Tax, Revenue Operations, and Engineering teams to translate regulatory and business requirements into scalable technical designs.
Troubleshoot tax calculation discrepancies, integration failures, and reconciliation issues.
Define integration standards including API contracts, payload structures, error handling frameworks, and monitoring strategies.
Drive performance optimization, scalability, and compliance across high-volume transaction environments.
Participate in architecture reviews and guide engineering best practices for tax system integrations.
Ensure audit readiness, documentation quality, and SOX compliance where applicable.
Required Skills
8+ years of hands-on experience implementing and supporting Vertex tax solutions in enterprise environments.
Strong expertise in indirect tax domains: Sales & Use Tax, VAT, GST, cross-border taxation, exemptions, and compliance.
Deep functional and technical knowledge of Vertex configuration (rules, jurisdictions, rates, exemptions, certificates, reporting).
Experience integrating Vertex with ERP, billing, and revenue systems using REST/SOAP APIs, middleware platforms, or custom integration frameworks.
Strong understanding of Quote-to-Cash and Record-to-Report processes.
Solid engineering background with experience in API design, data mapping, JSON/XML transformations, and secure integrations.
Experience with integration technologies (MuleSoft, Boomi, Informatica, or similar) — expertise in one is sufficient; not platform-dependent.
Strong troubleshooting skills across tax, integration, and financial data flows.
Experience working in Agile/Scrum environments with CI/CD practices and version control (GIT).
Bachelor’s Degree in Computer Science, Engineering, Finance Systems, or related field.
Desired Skills
Experience implementing Vertex in high-volume SaaS or subscription-based business models.
Familiarity with revenue systems such as RevPro and billing platforms.
Experience designing scalable tax integration patterns for global operations.
Knowledge of compliance controls, audit processes, and financial system governance.
Exposure to enterprise data platforms and reporting tools.
Our Netherlands Enterprise Account team is currently searching for an experienced Executive to help grow and expand our different verticals - HighTech Telecom/Retail/CPG/Finance
You'll be a highly energic and dynamic Enterprise Account Executive with in depth knowledge of SaaS technology and value-based solution selling. In this role you will be responsible for a small number of existing enterprise accounts whereby you will be responsible for the upsell & cross selling of additional Salesforce products into line of business and C-Suite.
In this role, you will work closely with current customers as a trusted digital advisor to deeply understand their outstanding company challenges and goals.
You will collaborate with customers on the Salesforce Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organisations. You will contribute to our business, as a valued member of our Ohana.
- Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities.
- Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
- Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
- Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
- Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
- Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Qualifications
Experience as an Account Executive in the technology industry, with a proven record of success in identifying, developing, and closing deals in the Retail sector.
Deep knowledge of Salesforce solutions, with the ability to articulate their benefits and applications to potential customers is preferred
Excellent communication and presentation skills, with the ability to engage with customers at all levels, from technical guides to business decision-makers.
Strong negotiation and closing skills, with the ability to secure new business and expand customer relationships.
A results-oriented attitude with a passion for driving growth and achieving ambitious goals.
A positive, can-do approach to activity that drives energy and enthusiasm across the virtual team.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
Fluent in Dutch and English.
Why Join Salesforce?
Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions
Global Impact: Contribute to products that are transforming industries worldwide
Career Growth: Access to professional development opportunities, mentorship programs, and a clear path for advancement
Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more
The Office of Enterprise and AI Technology (OEAIT) is a high-impact team that partners directly with the President of OEAIT to drive strategy, workforce planning, enablement, and organizational transformation. As a Senior Data Analyst, you'll be the team's analytical engine — turning complex, large-scale datasets into clear executive narratives that help leadership make bold, informed decisions. This role sits at the intersection of technology and strategy, and the insights you generate will directly shape how OEAIT evolves its enterprise and AI capabilities.
You'll join a team that operates at the highest levels of Salesforce, where your work directly informs decisions made by senior leadership. This is an opportunity to shape how a world-class enterprise uses data and AI to evolve — and to grow your career at the intersection of analytics, strategy, and innovation.
What You'll Be Doing
Uncover patterns and insights — Analyze large-scale Salesforce datasets to identify trends and surface the "so what" behind the numbers, delivering data-backed recommendations that drive action.
Build executive-ready visualizations — Design and maintain sophisticated Tableau dashboards that give employees and leaders at-a-glance clarity on business health and operational performance.
Communicate impact — Synthesize metrics into polished reports and presentations, translating technical findings into clear narratives that drive alignment and strategic decision-making.
Maintain reliable data pipelines — Build and manage connections between Salesforce systems and tools like Snowflake to ensure automated, accurate, and scalable reporting.
Accelerate analysis with AI — Leverage AI tools to streamline data aggregation, analysis, and reporting, staying ahead of emerging capabilities in a team focused on AI transformation.
Drive operational improvements — Go beyond analysis to identify process gaps, propose improvements, and act as a proactive consultant to the broader OEAIT team.
Collaborate cross-functionally — Partner with Subject Matter Experts and stakeholders across Salesforce to ensure data integrity, usability, and alignment with organizational goals.
What We're Looking For
Required Qualifications:
3–5+ years of experience analyzing large-scale datasets to drive operational impact and strategic initiatives.
Advanced Tableau skills, with a demonstrated ability to design complex dashboards and visualizations that make data accessible for both employees and senior executives.
Experience building and maintaining data pipelines (e.g., connecting Snowflake or similar systems of record) to support automated, accurate, and scalable reporting.
Demonstrated experience using AI tools to accelerate data aggregation, analysis, and reporting workflows.
Strong data storytelling skills — the ability to translate technical findings and complex datasets into clear, actionable recommendations for diverse audiences.
Excellent verbal and written communication skills, with experience presenting findings to stakeholders at all levels.
Preferred Qualifications:
Proficiency in Salesforce products and data architecture, with strong SQL skills for data extraction and manipulation.
Professional certification(s) in Data Visualization or Data Analytics.
Experience preparing and delivering high-stakes presentations to senior leadership under tight deadlines.
Comfort working in ambiguous environments where priorities can shift quickly — you adapt without losing momentum.
A track record of partnering across diverse teams to champion data integrity and usability at scale.
We are seeking a proven, tactical, and strategic Manager to lead a team of Enterprise Business Development Representatives. You will be based in our stunning new Salesforce Tower in central Dublin, working with and supporting our field sales organization.
Your Team will develop and qualify revenue opportunities within their assigned territory. They generate new business opportunities to fuel the sales pipeline by utilizing our industry-leading outreach tools and methodology. You'll report to the Sales development Director, and will be a valuable contributor to the corporate sales strategy while providing definition and implementation of the plan for Sales to achieve the goals of the company.
You'll inspire and motivate your team to exceed ambitious business targets and KPIs, assisting them in managing portfolios of diverse businesses at various stages of the sales cycle. You'll set the vision for how your team executes and transforms their customers' business; you will own the strategy, planning, and execution as you contribute to the overall strategic direction of the DACH Area business.
Responsibilities:
Recruit, retain, motivate, and develop a client-facing and high-performing BDR sales team
The day-to-day management of the team, including responsibility for performance management, recruitment and training
Generate and achieve monthly territory forecasts and accurately predict monthly revenues
Responsible for ownership of various aspects of the business including but not limited to: Marketing Initiatives, Enablement, Operations
Work cross-functionally with marketing, sales development and other sales teams to develop operational strategies and execution plans for new geographies, products and market segments
Drive meticulous sales development execution and oversight, ensuring accurate forecasts and total transparency
Prioritize and drive the acquisition of new logos.
Required Skills/Experience:
SaaS/Technology Sales experience in an individual contributor and in a management role
Experience in developing a high-performance culture across teams
Experience in successfully coaching and managing team members to achieve performance goals
Consistent record of over-achievement of quota expectations in an individual contributor sales role
A passion for building a thriving and diverse team
Validated ability to create and inspire hard-working teams
Excellent interpersonal skills with the ability to inspire and build trusted relationships
Outstanding communication, organizational and time management skills
Experience working in a multi-cultural & high-growth environment
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Fluency in English AND German are required for this role
Map your Future:
We provide extensive training and mentoring including bootcamp training. With our strong coaching culture we aim to develop extraordinary sales leaders. This is an excellent opportunity to develop your international experience in an organisation that has transformed the Enterprise Software Market with Cloud Computing.
After a period of continuous target achievement and learning & development you will be offered the opportunity to apply for a number of positions in EMEA as part of your career progression plan.
What's in it for you?
Clear and structured career path into Sales Management and Senior Leadership positions
World-class Training & Development in professional growth and product knowledge
Chance to work in a dynamic, fun and challenging environment where we will make sure you reach your full potential
Gym subsidy, Travel Scheme, Education Subsidy, Pension, 7 Volunteering Days a year and free snacks and drinks!
The Experience
You are a sales professional with a background in technical pre-sales or solution engineering who is ready to take full commercial ownership of a defined territory. You bring the depth to engage credibly on complex business and technology challenges, and the ambition to build pipeline, develop account strategies, and close. In this role, you are the commercial lead across a focused set of named accounts in Austria, working as a true extension of your customers' teams and collaborating with solution engineers, co-prime specialists, and solutions architects to deliver measurable outcomes across the full Salesforce platform.
What You'll Actually Be Doing
Lead the full sales cycle across a named account territory — developing and executing account strategies that identify and qualify new opportunities to drive revenue growth
Act as a trusted advisor to customers, deeply understanding their business challenges and strategic goals and positioning Salesforce platform solutions that deliver real outcomes
Work closely with co-prime specialists, solutions architects, and sales engineers to align the right resources and craft the most effective strategy for each customer
Maintain accurate pipeline forecasting and contribute to a high-performing commercial team in Austria
You're Our Person If...
You have 3 or more years in a technical pre-sales, solution engineering, or technology sales role, with a demonstrated move toward or strong ambition for full quota-carrying commercial ownership
You are skilled at customer discovery — uncovering business challenges and strategic goals through research and value-based selling, and translating them into compelling solution proposals
You thrive in a matrixed environment, aligning effectively with account teams, partners, and internal resources to support deal and customer success
You are fluent in German and English and have the right to work in Austria
Even Better If...
You have experience with sales methodology frameworks and a track record of achieving or surpassing quota in a fast-paced environment
You have exposure to strategic alliance or partner-led selling, or experience selling across multiple product lines within a platform portfolio
You have familiarity with CRM, AI-driven platforms, or data and integration solutions relevant to the Salesforce ecosystem
中部東海地区 (愛知、岐阜、三重、静岡）のミッドマーケットサイズの企業（300名〜600名未満）に対して、成長・変革の支援を行っていただきます。
Role Description:
担当するお客様/テリトリーのオーナーとして、売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。
営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Your Impact:
・担当するアカウント/テリトリーに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
Basic Requirements:
・IT業界における法人営業5年以上
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確立し、実践している方
・個人目標金額を持つ営業経験をお持ちの方
・新規開拓経験をお持ちの方
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Preferred Requirements:
・課題解決型の提案経験をお持ちの方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識
・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方
The Experience
You are a sales professional with a background in technical pre-sales or solution engineering who is ready to take full commercial ownership of a portfolio of named accounts. You bring the credibility to engage deeply on complex business and technology challenges, combined with the ambition and drive to build pipeline, negotiate contracts, and consistently close. In this role, you are the primary commercial lead for a defined set of mid-to-large-sized companies in Austria, responsible for developing account strategies and delivering Salesforce solutions that create measurable business outcomes.
What You'll Actually Be Doing
Own the full sales cycle across a portfolio of named General Business accounts — from discovery and account planning through to contract negotiation and close
Build and maintain C-level relationships, translating customer objectives into compelling business cases and return on investment (ROI) analyses grounded in a deep understanding of the underlying technology
Develop and execute account plans and go-to-market strategies that drive platform adoption and identify new growth opportunities across the Salesforce portfolio
Collaborate with solution engineers, solution specialists, marketing, services, and partners to deliver a cohesive customer experience and maintain accurate pipeline forecasting
You're Our Person If...
You have 3 or more years in a technical pre-sales, solution engineering, or enterprise software sales role, with a demonstrated transition toward or strong ambition for full commercial ownership
You are skilled at strategic account planning — mapping complex stakeholder landscapes, prioritising opportunities, and coordinating cross-functional teams to deliver results
You are fluent in German and English and can engage confidently across technical discussions, executive presentations, and contract negotiations
You have the right to work in Austria
Even Better If...
You have experience closing enterprise deals in verticals such as Financial Services, Manufacturing, or Retail
You hold sales methodology training or certifications, or have a track record of co-selling with extended teams and partners on complex, multi-stakeholder opportunities
You have experience with CRM, AI-driven platforms, or data and integration solutions that align to the broader Salesforce portfolio
As a Principal Specialist SE, you will serve as a trusted advisor to our most strategic customers. You will combine deep industry knowledge with technical expertise to design solutions that deliver measurable business value and transform how organizations engage with their customers and employees.Responsibilities
Partner with Account Executives and cross-functional teams to drive end-to-end solution engagements.
Lead discovery sessions with customer executives and stakeholders to understand business needs and priorities.
Design and deliver presentations, demos, and solution concepts that align Salesforce Service Cloud capabilities with customer outcomes.
Clearly articulate Service Cloud differentiation and advantages, ensuring customer confidence.
Lead pilots and Proof of Concepts (PoCs), providing technical guidance and ensuring successful outcomes.
Act as an industry thought leader, shaping solution narratives with deep customer and market insights.
Represent Salesforce service cloud at events, webinars, and executive briefings, showcasing innovation and value.
Support pipeline generation through solution workshops, proposals, and RFP responses.
Collaborate with product, engineering, and partner teams to influence roadmap and deliver customer impact.
Mentor junior SEs and contribute to the Specialist SE community, fostering an inclusive, learning-first culture.
Qualifications Required:
15+ years in solutions engineering, enterprise software consulting, or digital transformation roles (SaaS/cloud preferred).
Strong presentation, communication, and storytelling skills; ability to simplify complexity for diverse audiences.
Proven track record navigating multi-stakeholder enterprise buying cycles (CxO, IT, and line-of-business leaders).
Customer-first mindset with strong problem-solving and solution design capabilities.
Interest in AI, data, and automation and their impact on the future of work.
Strong collaboration, time management, and adaptability in dynamic environments.
Preferred:
15+ years of presales experience in SaaS (sales engineering, solution consulting, etc.).
Business-level English communication skills (written and verbal).
Vertical industry expertise (e.g., Financial Services, Retail, Manufacturing, Healthcare).
Familiarity with Salesforce ecosystem products.
Overview of the Role
Salesforce’s worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to build relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success"
Cloud Success is a specialized team within Customer Success, bringing together customer support engineers, proactive monitoring, specialist product advisors and technical architects. This team not only resolves technical issues but also provides expert guidance on optimizing and leveraging Salesforce technology to drive long-term business success.
Success Architects, as part of Cloud Success, play a pivotal role in supporting Salesforce’s most critical and strategic customers. They provide expert guidance on solution design, ensuring scalability, security and adherence to best practices. By assessing system performance, they help optimize efficiency and reliability while proactively identifying risks and recommending improvements to maintain technical health. Additionally, they offer strategic insights into application lifecycle management, enabling customers to plan, develop, and evolve their Salesforce implementations effectively. Through deep expertise, Success Architects empower businesses to maximize their Salesforce investment, aligning technology with business goals for long-term success.
The Success Architect collaborates closely with various teams across Customer Success and the Product organization to drive long-term solutions for customers. They work with support engineers to resolve immediate technical challenges while identifying root causes to prevent future issues. Partnering with customer success managers, they ensure customers receive strategic guidance on best practices and long-term technology health. Additionally, they liaise with Salesforce product teams, surfacing recurring challenges and customer feedback to influence product improvements. By bridging the gap between customers, support, and product development, Success Architects help create sustainable solutions that enhance the overall Salesforce experience.
Responsibilities
As a Success Architect specializing in Sales Cloud, you will:
Drive Customer Impact – Partner with our most strategic and high-priority customers, assessing their Sales Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability and feature adoption.
Lead with Expertise – Serve as a trusted Sales Cloud SME within the broader Success Architect organization, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership and product best practices. You will help the team stay at the forefront of Sales Cloud innovations, ensuring they are equipped with the latest product developments, best practices and emerging trends.
Communicate with Clarity – Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.
Innovate & Solve Problems – Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.
Execute Proven Strategies – Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of Sales Cloud customers.
Build Strong Relationships – Collaborate with internal and external partners, fostering connections that drive customer success, product improvement and overall business growth.
Required Qualifications
Solution Design & Architecture
8+ years of experience in software, system or enterprise architecture.
Expertise in Salesforce products, platform capabilities, technical governance and best practices.
Experience with large-scale, complex implementations, including SaaS, PaaS multi-tenancy, and multi-tiered infrastructure.
Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics and security best practices.
Familiarity with industry- or vertical-specific solutions (preferred).
Business-level fluency in either French or Italian.
High proficiency in English.
Communication & Leadership
Ability to assess business objectives, propose solution options and drive stakeholder alignment.
Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences.
Skilled in creating clear, visually compelling design documents for diverse stakeholders.
Proven ability to lead discussions, influence decision-making and advocate for best practices.
Strategic Thinking & Problem Solving
Ability to identify design inefficiencies, recommend optimizations and drive customer transformation.
Provide data-driven insights on customer success stories and industry trends.
Passion for continuous learning and staying ahead of emerging technologies.
Preferred Qualifications
Expertise in Sales Cloud
Strong knowledge of Salesforce Sales Cloud features, including opportunity/pipeline management, forecasting, email integration and advanced capabilities such as Einstein Conversation Insights, Sales Engagement and Sales Performance Management.
Ability to configure and optimize these features to meet business needs.
Data Management & Integration
Proficient in designing and managing data models, relationships (lookup/master-detail), validation rules and data governance best practices.
Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica) and third-party connectors.
Secure & Scalable Architecture
Expertise in role hierarchy, sharing rules, profiles, permission sets and security configurations.
Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations.
Skilled in identifying and resolving common anti-patterns, including inefficient SOQL queries, improper bulk processing, excessive DML operations and suboptimal sharing and security model configurations.
Salesforce Development
Hands-on experience with APEX programming, Visualforce and Lightning Web Components (LWC).
Ability to develop and optimize custom triggers, controllers, batch jobs and asynchronous processing.
Familiarity with governor limits and best practices for efficient code execution.
System Integration & Extensibility
Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware and event-driven architectures.
Experience working with OAuth, Platform Events, External Objects and tools like Salesforce Connect and Event Relay.
Certifications: Salesforce Admin, Salesforce Advanced Admin, Sales Cloud Consultant, Platform App Builder, Platform Developer
Great to have: Certified Architect Credentials (Application and System Architect)
Note to applicants: Interested, but not sure if you have the exact qualifications for this role? We encourage you to apply and tell us how your qualifications would help you adapt to the role requirements successfully!
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Salesforce Digital Enterprise Technology (DET) is looking for a strategic and result-driven Senior Manager to lead the vision, development, and ongoing success of our externally facing Customer Success portal for the Public Sector. You'll own the product roadmap, lead a cross-functional team of engineers and designers, and serve as the primary advocate for delivering exceptional self-service support experiences to our customers. You'll play a key role in shaping the digital experience our Public Sector customers interact with every day.
To be successful at this position you must be a people-first leader who mentors and grows their team and communicates with clarity and confidence to executive stakeholders. You are able to blend strategic vision with hands-on execution. You can define a compelling product roadmap while also rolling up your sleeves to drive results across a cross-functional team of engineers, designers, and product managers. You are also a natural collaborator who builds strong partnerships across Architecture, Product, Support, and business stakeholders. You lead with data, owning key metric collection like case deflection, CSAT, and time-to-resolution.
Define and drive the support portal strategy and roadmap in alignment with business and customer success goals
Lead, mentor, and grow a team of portal engineers
Partner closely with Product, Customer Support, Success, and Security to deliver a seamless FedRAMP compliant customer success experience
Own portal KPIs — case deflection rates, time-to-resolution, self-service adoption, customer satisfaction (CSAT/NPS), and uptime
Oversee portal architecture decisions, platform upgrades, and integrations with ticketing and CRM systems (e.g., Salesforce Service Cloud)
Establish and enforce best practices for security, accessibility (WCAG 2.1), and data privacy (GDPR, CCPA)
Manage vendor relationships and contract negotiations for support portal tooling and services
Implement solutions that would drive customer adoption of self-service support
Collaborate with the Knowledge Management team to ensure content is accurate, searchable, and up to date
Present portal performance and strategic initiatives to executive stakeholders
Manage team budget, headcount planning, performance management and resource allocation
8+ years of experience in digital support, customer experience, or support portal product management
A related technical degree
4+ years of people management experience leading technical and/or cross-functional teams
Deep understanding of customer support portal platforms (e.g., Salesforce Experience Cloud, Service Cloud, Zendesk)
Strong grasp of case management, knowledge base management, and self-service support strategies
Experience owning product roadmaps and working in Agile/Scrum environments
Proven track record of automating and improving support metrics solutions — case deflection, CSAT, first contact resolution (FCR), and time-to-resolution
Proven ability to manage overall business initiative or several components of a large, complex project with direct experience in Agile and Scrum;
Ability to engage with self awareness as required to avoid conflicts with customers based on personality differences and to make suggestions in a manner that is more likely to result in a desired outcome.
Good project management skills with ability to juggle multiple projects/tasks across various user groups.
Basic understanding of Salesforce technologies.
Must be a self-starter, willing to learn new technologies (Mulesoft, Heroku) and a Salesforce trailblazer who thrives on working in a fast-paced environment.
Strong team player with service-oriented attitude and customer focus.
Knowledge of Data Privacy, FedRAMP / CMMC or similar regulations, highly desirable.
Understanding of customer analytics tools (e.g., Google Analytics, Amplitude)
Hold Salesforce Service Cloud or Experience Cloud Consultant + Platform Developer II + Salesforce Basic Administrator certifications
Background in SaaS, B2B, or enterprise customer support operations
Experience scaling a support portal across a growing or enterprise customer base
Familiarity with support analytics and knowledge tools (e.g., Coveo, Salesforce Knowledge, Zendesk Guide)
Familiarity with Salesforce CMS, Knowledge, and Case Management for self-service use cases
Team Overview
Our Informatica Data Governance Sales Team is a group of passionate experts dedicated to transforming how organizations manage their most critical asset: their data. We are obsessed with the intersection of AI and Data Governance, leveraging intelligent automation to discover, understand, and democratize data at scale. Across all commercial industries, we help our clients build a data foundation of trust to drive innovation and digital transformation.
Role Overview
As an Informatica Data Governance Account Executive, you will unlock the power of our Intelligent Data Management Cloud (IDMC) by partnering with Core AEs to drive high-impact outcomes. This role requires a unique blend of sales acumen and data governance expertise . We are looking for a strategist who can translate technical requirements into business value—someone who can navigate the complexities of governance frameworks while effectively communicating their financial impact to C-suite stakeholders.
You will be the leader for Informatica’s Data Governance practice in Japan, providing thought leadership and becoming a trusted advisor to our customers Chief Data Officers
Achieve a dedicated quota for Data Governance products by identifying and closing complex opportunities.
Understand data governance best practices and deliver high-impact presentations demonstrating how data transparency drives competitive advantage.
Conduct deep use case qualification with customers related to Data Governance and Quality.
Drive forecasting accuracy and pipeline generation for Data Governance and Quality products.
Serve as a trusted advisor bridging governance principles with the strategic business outcomes of C-suite executives.
Thrive in a collaborative, value-driven environment, sharing best practices and contributing to a high-energy sales culture.
Lead pricing and consumption capacity scoping efforts.
Requirements
- Native Japanese speaker and strong English language proficiency
- 7+ years of experience in Data Governance, Data Management, or Data Quality Sales, and/or implementation.
- Deep understanding of metadata management, data lineage, and general data privacy standards (e.g., CCPA, GDPR).
- Experience with Data Governance/Data Quality platforms and technologies (e.g., Informatica IDMC, Collibra, Alation, etc.).
- Proven ability to work collaboratively in dynamic, cross-functional team environments to achieve targets consistently.
- Strong business acumen with excellent communication and presentation skills.
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Salesforce recherche un Account Executive pour rejoindre son équipe Enterprise, dédiée au développement de comptes stratégiques dans le secteur Retail. Ce rôle couvre l'intégralité de la plateforme Salesforce Customer 360, en accompagnant aussi bien les clients existants que de nouveaux prospects dans la valorisation de leurs investissements et l'atteinte de leurs objectifs business.
Responsibilities:
Développer et piloter la stratégie globale à long terme pour chaque compte, en alignement avec les objectifs business du client.
Diriger le cycle de vente de bout en bout en mobilisant les ressources adéquates (ingénieurs avant-vente, services professionnels, partenaires).
Identifier et qualifier de nouveaux comptes cibles et formaliser un plan de couverture du marché sous 30 jours.
Construire des relations de confiance durables avec les décideurs seniors au sein des organisations ciblées.
Qualifications requises:
Expérience avérée dans la vente consultative de solutions technologiques complexes en cycle long et multi-interlocuteurs.
Capacité démontrée à fédérer et diriger des équipes transverses pour conclure des opportunités stratégiques.
Expérience confirmée dans l'acquisition de nouveaux comptes dans un environnement concurrentiel.
Maîtrise courante du français et de l'anglais.
Qualifications préférables:
Connaissance des enjeux business spécifiques au secteur Retail et de ses cycles d'achat.
Formation à une méthodologie de vente structurée (ex : MEDDIC, Challenger, etc.).
Excellentes compétences en communication et en présentation, à l'écrit comme à l'oral.
Historique avéré d'atteinte ou de dépassement des objectifs commerciaux.
Salesforce recherche un Account Executive pour rejoindre son équipe Enterprise, dédiée au développement de comptes stratégiques dans le secteur Manufacturing. Ce rôle couvre l'intégralité de la plateforme Salesforce Customer 360, en accompagnant aussi bien les clients existants que de nouveaux prospects dans la valorisation de leurs investissements et l'atteinte de leurs objectifs business.
Responsibilities:
Développer et piloter la stratégie globale à long terme pour chaque compte, en alignement avec les objectifs business du client.
Diriger le cycle de vente de bout en bout en mobilisant les ressources adéquates (ingénieurs avant-vente, services professionnels, partenaires).
Identifier et qualifier de nouveaux comptes cibles et formaliser un plan de couverture du marché sous 30 jours.
Construire des relations de confiance durables avec les décideurs seniors au sein des organisations ciblées.
Required Qualifications:
Expérience avérée dans la vente consultative de solutions technologiques complexes en cycle long et multi-interlocuteurs.
Capacité démontrée à fédérer et diriger des équipes transverses pour conclure des opportunités stratégiques.
Expérience confirmée dans l'acquisition de nouveaux comptes dans un environnement concurrentiel.
Maîtrise courante du français et de l'anglais.
Preferred Qualifications:
Connaissance des enjeux business spécifiques au secteur Manufacturing et de ses cycles d'achat.
Formation à une méthodologie de vente structurée (ex : MEDDIC, Challenger, etc.).
Excellentes compétences en communication et en présentation, à l'écrit comme à l'oral.
Historique avéré d'atteinte ou de dépassement des objectifs commerciaux.
Strategic Pursuits Account Executive for DWP
Our Public Sector teams focus on working with Public Sector organisations across the UK & Ireland. You will have the opportunity to work in a fast paced team with industry experts benefiting from personalised training and career opportunities.
This role sits within the Strategic Pursuits Team which is focused on driving exponential growth for the company. The Strategic Pursuits Team is a fast-paced environment with public sector transformation experience. As part of this team, you will develop a strategy and plan for our flagship accounts, including DWP. You will be required to develop relationships within DWP and by drawing on your public sector transformation experience you will be expected to expand the scope of Salesforce products and services offered across the entire Salesforce Customer 360 platform.
You will build positive, trusted relationships with key stakeholders, team members and decision makers within DWP helping them to realise value from their Salesforce investments.
Key Responsibilities:
Strategy, Account Growth and Expansion:
Develop and execute a strategy and plan to expand the scope of products or services within DWP and its agencies
Leadership of the strategic pursuit motion and building a strategic relationship with DWP
Identify upselling and cross-selling opportunities that align with the customer’s evolving business needs
Drive additional annual contract value by increasing customer spend and deepening engagement across multiple clouds
Building a robust well qualified pipeline
Relationship Building and Stakeholder Management:
Foster and maintain enduring relationships with key decision-makers, influencers, and stakeholders within DWP.
Build trust and credibility with stakeholders to ensure the company is seen as a strategic partner.
Account Management:
Regularly review account performance and develop strategies to mitigate risk and enhance customer satisfaction.
Stay proactive in understanding the customer’s long-term goals and positioning the company’s solutions to meet those objectives.
Professional account and opportunity management
Customer Retention and Satisfaction:
Ensure DWP are highly satisfied and that retention rates are high by providing continuous value.
Be the customer advocate within the company, ensuring customer needs are addressed promptly and effectively.
Conduct regular business reviews with your team to showcase the value delivered and discuss future opportunities.
Collaboration with Internal Teams:
Work closely with cross-functional teams (e.g., customer success, product development, marketing, and support) to deliver seamless customer experiences and address any challenges.
Share insights with product teams to tailor solutions to meet DWP’s needs, drive adoption, and ensure long-term success.
Contract Renewals and Negotiations:
Manage the renewal process for existing contracts, ensuring long-term partnerships with favourable terms.
Guide and support the team to negotiate renewals, pricing adjustments, and contract expansions that align with both the customer’s goals and company targets.
Customer Success and Value Realisation:
Ensure DWP are realising the full value of the company’s offerings by driving adoption and utilisation of additional products or features.
Market Intelligence and Market Awareness:
Stay informed about industry trends, customer needs, and market offerings that may impact your account.
Position the company’s products or services as critical to DWP’s future success in light of these trends.
Key Skills:
10+ Years of Public Sector transformation experience, including major programmes experience
Demonstrable experience in Strategic Pursuits or Lighthouse Account Management
Extensive experience of operating at senior levels including Commercial Directorate, DDaT and Major Programmes
Substantial experience of large public sector procurements, including Market-Based Flexible Procedures and CCS Frameworks
Previous experience in a SaaS organisation and in a quota carrying role
A comprehensive knowledge of the Public Sector market and UK Government
Demonstrable strategic vision and execution in a Government role
An excellent track record of success selling complex solutions or technology in the Customer Service, Customer Experience, Customer Engagement or Contact Center applications space
Exceptional written, verbal, and presentation skills.
Excellent problem solving skills and the ability to succeed in a fast paced environment.
Proven ability to work well as part of an extended sales team.
Ability to act as a trusted advisor by understanding the customer’s challenges and offering tailored solutions.
Effective at working across departments to ensure customer success and seamless service delivery.
Clear focus on understanding the customer’s needs and driving value through tailored solutions.
MBA, Graduate or equivalent qualifications.
Success Metrics:
Achievement of revenue growth targets within DWP as part of the team through upselling, cross-selling, and expansion.
High retention rates and long-term contract renewals, demonstrating customer satisfaction and loyalty.
Increased product or service adoption within DWP, leading to a deeper integration of the company’s offerings.
Long-term relationships that result in customer advocacy and referrals for new business.
Why Join Salesforce?
Unmatched Training & Career Growth – World-class onboarding, mentorship, and leadership development programs.
Values-Driven Culture – Work in an environment that champions trust, innovation, equality, and customer success.
Market Leadership – Sell industry-leading solutions backed by the world’s #1 CRM.
Salesforce est au cœur de la transformation numérique du secteur public, et notre équipe dédiée aux Collectivités Territoriales est l'une des plus dynamiques de la région. Nous recherchons un Account Executive pour piloter le développement de notre présence auprès des municipalités, conseils départementaux et régionaux, et établissements publics locaux en France, en bâtissant des relations stratégiques durables avec les décideurs clés.
Piloter des cycles de vente complets, de la qualification à la signature, en démontrant la valeur de la plateforme Salesforce auprès des organisations publiques locales.
Développer et exécuter des plans stratégiques pour conquérir de nouveaux marchés et renforcer l'adoption chez les clients existants.
Gérer et suivre les opportunités commerciales avec précision dans Salesforce.
Collaborer avec les équipes techniques, avant-vente et partenaires pour garantir la réussite des clients.
Expérience avérée dans la vente de solutions complexes (logiciels, SaaS) en cycle long, idéalement auprès du Secteur Public.
Capacité à identifier, qualifier et gérer des opportunités à forte valeur ajoutée dans un environnement multi-interlocuteurs.
Excellentes aptitudes à communiquer et à interagir avec des décideurs de haut niveau de manière claire et percutante.
Maîtrise du français et de l'anglais.
Connaissance des processus d'achat et des enjeux stratégiques des Collectivités Territoriales en France.
Maîtrise d'une méthodologie de vente structurée (ex : MEDDIC, Challenger, etc.).
Expérience dans la construction de business cases et d'alliances stratégiques avec des partenaires.
We're looking for a driven and strategic Named Account Executive to join our Public Sector Central sales team. In this role, you'll own a defined portfolio of central government and public sector accounts, building deep relationships and driving digital transformation initiatives.
Responsibilities
Own the full sales cycle — from prospecting and pipeline development to negotiation and close — for a named set of central government accounts
Build and maintain trusted relationships with senior stakeholders, procurement leads, and agency decision-makers
Develop and execute account plans aligned to each agency's mission and strategic priorities
Partner with Solution Engineers, Customer Success, and Professional Services to deliver compelling proposals and demos
Navigate complex procurement processes, including RFPs, RFIs, and government contract vehicles (e.g., MEPA, SDAPA, Consip Frameworks, etc.)
Accurately forecast pipeline and revenue in CRM on a weekly basis
Collaborate cross-functionally with marketing, alliances, and channel partners to grow your territory
Stay current on public sector trends, policy changes, and agency priorities to position solutions effectively
What We're Looking For
5+ years of B2B enterprise software or SaaS sales experience, with at least 2 years selling into government or public sector accounts
Proven track record of meeting or exceeding quota in complex, multi-stakeholder sales cycles
Experience navigating government procurement processes and contract vehicles
Strong executive presence with excellent communication and presentation skills
Ability to build a business case and articulate ROI to both technical and non-technical audiences
Self-starter with strong organizational skills and the ability to manage multiple accounts simultaneously
Familiarity with CRM tools (Salesforce experience is a plus!)
Nice to Have
Existing relationships within federal, state, or local government agencies
Experience selling cloud, AI, or data/analytics solutions
Knowledge of compliance frameworks relevant to the public sector (FedRAMP, FISMA, CMMC, etc.)
What You'll Get
Competitive base salary + uncapped commission
Full benefits package including health, dental, vision, and 401(k)
Flexible work environment
Access to world-class enablement, training, and career development resources
The opportunity to make a real impact on how government agencies serve their constituents
As a Customer Success Manager (CSM) Senior Associate at Salesforce, you will serve as a trusted advisor and primary post-sale partner for a portfolio of customers leveraging Informatica-powered data management and integration solutions. Based in Japan, you will work closely with enterprise customers to drive adoption, maximize value, and ensure long-term success on the Salesforce platform.
You will combine deep knowledge of Informatica products (including data integration, data quality, and MDM capabilities), and a strong understanding of the Japanese business landscape to deliver tailored success strategies that align with each customer's unique goals.
Role Description
The Customer Success Adoption team is looking for a highly driven and collaborative Product Adoption Specialist to lead research and strategy for Platform Adoption.
This is a high-impact, cross-functional role that blends rigorous research, data analysis, and program execution. You will act as the bridge between product innovation and customer realization. You won't just track adoption; you will investigate why customers struggle, identify the "Adoption Paths" that lead to healthy operations, and codify those insights into scalable programs. You will synthesize insights into strategic recommendations that influence Product, Customer Success, and the Digital teams, helping us move from "high-touch" intervention to "high-scale" digital guidance.
Sample Projects You’ll Lead
Evolve Platform "Adoption Paths": Analyze usage patterns across our most successful customers to identify the specific feature combinations that drive high retention and agent productivity. (e.g. Security, Infrastructure, etc.)
Friction Analysis & Resolution: Lead deep-dive research into stalled implementations to categorize common "failure modes" and then design programmatic interventions to solve them at scale.
Release-Based Adoption Strategy: Proactively analyze Platform roadmaps to identify high-value opportunities and create the strategy for how we encourage customers to adopt new innovation immediately upon release.
Digital Strategy Partnership: Partner with our Digital Success teams to translate your research into automated guidance, providing the subject matter expertise needed to digitize our success methodology.
Drive Roadmap Adoption: Ensure that as new Platform features drop, we have a clear plan for how to drive their usage so we can keep customers on the cutting edge of the platform.
Scale Success: Move our adoption strategy from relying solely on CSMs to utilizing data-backed recommendations that inform our digital channels and scaled programs.
Operationalize Value: Create the frameworks that allow customers to measure not just usage (e.g., "we set up the console") but outcomes (e.g., "we reduced case resolution time by 20%").
Empower the Field: Equip our field teams with the data-backed playbooks and narratives they need to drive healthy adoption conversations with Platform leaders.
What We’re Looking For
8+ years in Management Consulting, Strategy, or Customer Success roles, ideally with a focus on B2B Service/Support operations.
Strategic Problem Solving: Proven ability to generate strategic insights that drive measurable business outcomes, moving beyond data reporting to actionable recommendations.
Platform Operations Fluency: Familiarity with the metrics that matter to Platform leaders.
Adoption Architect: Experience taking a complex technical product and breaking it down into a step-by-step maturity model or success methodology.
Data-Driven Mindset: Strong analytical skills with the ability to identify trends, build frameworks, and guide decisions through data (SQL/Tableau proficiency is a plus).
Curiosity & Empathy: A strong desire to "learn the struggle" and interview frustrated admins/business users to get to the root cause of adoption blockers.
Preferred Qualifications
MBA or advanced degree in business, analytics, or related field.
Experience with Platform and familiarity with impacts to Sales/Service clouds
Proficiency in data visualization tools (e.g., Tableau, CRM Analytics).
Passion for innovation and the future of customer success.
Why Join Us?
This is more than a strategy role—it’s your chance to shape how the world’s leading companies transform their customer service. If you thrive at the intersection of insight and influence, strategy and storytelling, we’d love to meet you.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Product Adoption Strategy, Manager (Platform)", "Job_Requisition_Additional_Locations": "Georgia - Atlanta; Texas - Dallas; Texas - Austin", "Job_Requisition_Primary_Location": "Indiana - Indianapolis", "Job_Requisition_Ref_ID": "JR336452", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Georgia", "Indiana", "Texas" ], "Locations": [ "Atlanta", "Austin", "Dallas", "Indianapolis" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Australia---Canberra/Tableau-Account-Executive---Federal-Defence-and-Security_JR336686", "External_Job_Posting_Start_Date": "2026-06-26", "Job_Description": "Job Title: Manager/Sr. Manager, Deal Strategy & Execution (Public Sector)
Department Description:
The Deal Strategy & Execution team in the EMEA Public Sector Business Unit is hiring! Our cross-functional team partners with Public Sector Sales and Support teams to drive faster, smarter, and bigger deals, orchestrating complex deal flows across autonomous agents and human stakeholders within Salesforce and externally with local governments. The Manager/Sr. Manager will be responsible for bridging the gap between the requirements of local Governments and Salesforce’s internal processes to drive deals forward. Additionally, the candidate will help determine the proper deal strategy and product solutions to address unique customer needs. Finally, the candidate will help scale our DS&E function across EMEA.
Role Description:
We are looking for a talented, hardworking individual with great energy, leadership, and initiative to support all aspects of the deal response cycle in the public sector business. The Manager for Deal Strategy & Execution works with Sales Leaders, Sales Operations, Pricing Deal Desk, Revenue Accounting, and Legal to remove obstacles and solve problems that hinder the Account Executives from executing deals. This job requires equal parts organization, attention to detail, problem analysis and resolution, knowledge of the procurement process in the public sector marketplace, and ability to simultaneously handle a variety of requests/projects across a broad spectrum of topics with differing priority levels and deadlines. The ideal candidate must be customer service-oriented, able to work independently, comfortable operating with a high sense of urgency, enthusiastic about working in one of the fastest growing divisions within Salesforce, and driven to succeed within the demands of a fast-paced, high-growth and dynamic environment.
Your Impact:
Success will be measured by initiatives outlined in your yearly V2MOM (a very transparent goal setting system everyone at Salesforce uses). As one of the most innovative companies in the world, we are also expected individually to contribute to innovating in any area we work. Finally, we are an Ohana (family) culture organization and look to bring on great people who work well with others and love to celebrate success!
Responsibilities:
· Act as the subject matter expert for all internal processes unique to the public sector marketplace related to quoting, pricelists, SELAs & Pricing Addendums
· Leverage Agentforce and predictive analytics to streamline deal approvals and reduce sales friction during high-velocity quarter-ends and partner in a trusted adviser capacity to senior Sales Leadership, the sales community and other internal stakeholders
· Bridge the gap between Public Sector procurement cycles and modern SaaS consumption models to maximize customer Value-to-Realization
· Drive efficiencies to improve processes as our business grows
· Provide agreement support to specified resellers in the public sector marketplace
· Monitor and ensure compliance with internal controls and policies
Multi-task and perform in a fast-paced environment, working with a sense of urgency, especially during month and quarter-ends
Build relationships and work cross-functionally with a diverse set of business partners
Identify opportunities to train and enable our partners on Public Sector operational procedures, policies, and best practices
Ensure that our contract vehicles reflect the most current product and pricing offering
Basic Qualifications:
Required to be fluent in English
7+ years of experience in a deal strategy or operations role supporting sales teams selling software into the public sector, aerospace & defense marketplace, or other highly regulated industry
Possess familiarity with public sector procurement processes
Possess a working knowledge of Salesforce applications
Proficient in Microsoft Excel and Powerpoint
Inquisitive, questioning mindset with strong critical judgment and careful attention to detail
Ability to build relationships, cross functionally, and work collaboratively to drive results
Capable of explaining concepts clearly and credibly across all levels of the organization
Demonstrated participation in process improvement initiatives and/or project management experience
Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
Ability to excel in a fast-growing/fast-paced environment delivering accuracy while managing to deadlines where adaptability is imperative
Accepts other duties as assigned
Flexibility to work additional nights and weekends for month/quarter end
Preferred Qualifications:
Advanced University/College Degree
Familiarity with government contracting and rules
Shares Ohana values
Energetic, driven and self starter
Ability to lead, challenge and influence at all levels
Persistent, patient and resilient
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Nos Account Executives collaborent avec nos clients existants ainsi qu’avec de nouveaux prospects pour commercialiser l’intégralité de la plateforme Salesforce Customer 360. Ils établissent des relations de confiance durables avec les membres clés des équipes et les décideurs de haut niveau (C-suite) sur leur territoire, tout en accompagnant les clients dans la valorisation de leurs investissements Salesforce.
Vous mettrez à profit votre expertise pour développer des opportunités, que ce soit via des pistes qualifiées ou par la prospection de nouveaux comptes ("whitespace").
Vos Responsabilités
Développer des relations stratégiques avec les parties prenantes et garantir la satisfaction client sur les comptes qui vous sont confiés.
Élaborer et piloter la stratégie globale à long terme pour chaque compte, en parfait alignement avec les objectifs business du client.
Diriger le processus de vente de bout en bout en mobilisant les ressources adéquates (Ingénieurs Avant-Vente, Services Professionnels, Équipe Dirigeante, Partenaires, etc.).
Analyser votre secteur pour formaliser une stratégie de "Go-to-Market" et établir une liste de comptes cibles qualifiés sous 30 jours.
Promouvoir la proposition de valeur de Salesforce auprès des clients actuels et nouveaux.
Stimuler la croissance et le développement au sein de votre portefeuille de comptes.
Solide expérience en vente consultative ou vente de solutions technologiques complexes.
Expérience confirmée de la vente auprès de décideurs de niveau "C-level".
Capacité démontrée à fédérer et diriger des équipes transverses sur des cycles de vente longs.
Tempérament de "chasseur" (Hunter mindset) orienté vers la conquête.
Expérience avérée dans l'acquisition de nouveaux comptes (Greenfield).
Capacité d'analyse stratégique et résolution de problèmes complexes.
Compréhension fine des enjeux business spécifiques aux clients de divers secteurs d'activité.
Aptitude à travailler en équipe dans des environnements dynamiques et multifacettes.
Maîtrise courante de l'anglais et du français.
Esprit créatif associé à de fortes capacités d'analyse.
Excellentes compétences en communication (écrite et orale), présentation et aisance relationnelle.
Formation aux méthodologies de vente reconnues.
Capacité à entretenir et développer un réseau relationnel solide.
Esprit entrepreneurial, persuasion et leadership.
Expérience confirmée dans la gestion de Grands Comptes.
Capacité à s'épanouir dans un environnement de travail rapide et exigeant.
Historique de succès constant dans l'atteinte ou le dépassement de vos objectifs commerciaux.
Nous vous invitons à consulter notre site dédié aux avantages sociaux. Vous y trouverez le détail de nos programmes : remboursement bien-être, congé parental étendu, aide à l'adoption, prestations liées à la fertilité, et bien plus encore.
Si vous avez besoin d'un accompagnement spécifique en raison d'un handicap pour postuler à nos offres, nous vous invitons à soumettre une demande via notre [Formulaire de Demande d'Aménagement].
Chez Salesforce, nous sommes convaincus que le rôle d'une entreprise est d'améliorer l'état du monde. Chacun d'entre nous a la responsabilité de promouvoir l'Égalité dans nos communautés et sur nos lieux de travail. Nous nous engageons à construire des équipes qui reflètent la diversité de la société à travers des programmes inclusifs (équité salariale, groupes de ressources pour les employés, avantages sociaux inclusifs, etc.).
Salesforce est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront examinés sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identité de genre, d'origine nationale, d'âge, d'état civil ou de handicap. Salesforce n'accepte pas de CV non sollicités provenant de cabinets de recrutement ou de chasseurs de têtes. Aucun honoraire ne sera versé à une agence tierce n'ayant pas d'accord contractuel signé avec Salesforce.
English version
Overview of the role
Our Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Responsibilities
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Share Salesforce value proposition for existing and/or new customers
Drive growth within assigned territory
Required Qualifications
Strong background of value/consultative selling complex solutions or technology selling to cross industry segment
Experience selling at the "C" level
Consistent Track record to lead extended team
Hunter mindset
Experience in Greenfield accounts (or new account acquisition)
Strategic problem solving
Understanding the outstanding business requirements of customers within multiple industries
Ability to work as part of a team to solve problems in multifaceted, energising environments.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
Fluency in English and in French
Preferred Qualifications
Be creative with strong problem solving skills
Proven oral, written, presentation and interpersonal communication and relationship skills.
Sales Methodology Education.
Relationship building
Entrepreneurial mindset
Communication and persuasion
Large Accounts Experience
Ability to thrive in a fast paced environment
Track record of consistently achieving or surpassing quota
Ability to develop cases and service requirements, while crafting and leading strategic alliances
The Experience
The Named Account Executive is part of our Enterprise Sales team, responsible for owning and growing a defined set of named accounts across the Austrian market. In this role, you will act as the primary commercial lead and trusted advisor to your customers — developing account strategies, aligning internal resources, and delivering tailored Salesforce solutions that help customers achieve measurable business outcomes.
We are looking for a Named Account Executive who combines strategic account management with a consultative, value-based selling approach and the ability to build lasting C-level relationships.
What You'll Actually Be Doing
Own the full sales cycle across a portfolio of named enterprise accounts — from discovery and account planning through to contract negotiation and close.
Build strong relationships with key stakeholders and C-level decision makers, translating customer objectives into compelling business outcomes with Salesforce solutions.
Develop and execute account plans and go-to-market strategies that drive platform adoption and identify new growth opportunities.
Collaborate with cross-functional teams including Sales Engineers, Solution Specialists, Marketing, Services, and Partners to deliver a cohesive customer experience and maintain accurate pipeline forecasting.
You're Our Person If...
You have a proven track record of selling enterprise software solutions in a quota-carrying role, with consistent performance against revenue targets and experience developing quantitative business cases and return on investment (ROI) analyses.
You are skilled at strategic account planning — mapping complex stakeholder landscapes, prioritising opportunities, and coordinating cross-functional teams to deliver results.
You are fluent in German and English and can engage confidently across presentations, negotiations, and executive-level interactions.
You are a strong problem solver with excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.
Even Better If...
You have experience selling into a specific vertical such as Financial Services, Manufacturing, or Retail.
You have sales methodology training or certifications, and a history of collaborating with extended teams and partners to close large, strategic deals.
Technical Writer - Commerce Cloud
The Commerce Cloud Content Experience team helps the world's most renowned brands develop innovative, personalized shopping experiences across mobile, social media, and the web.
We are looking for a skilled technical writer comfortable with both the technical and creative aspects of the role. You will create exceptional, comprehensive, and user-friendly content for developer and administrator audiences, helping readers engage with complex technical subjects. If you are passionate about understanding audience needs and collaborating with engineers and product managers to build phenomenal content, this role is for you.
Working in an Agile development environment, you will collaborate with writers, product managers, engineers, and UX designers to produce documentation, in-app assistance, release notes, tutorials, API references, and videos. We are passionate about innovating solution-oriented content strategies that deliver the right information at the right time.
Content Creation: Develop high-quality, accurate, and engaging content for both developer and admin/end-user audiences, including documentation, tutorials, guides, code samples, API references, and in-app assistance.
Research and Understanding: Dig deep into complex technical subjects to gain a thorough understanding of the products, technologies, and tools within our Commerce Cloud platform.
Collaboration: Work closely with developers, product managers, engineers, UX designers, and subject matter experts to gather information and ensure accuracy and completeness of content.
Content Strategy: Contribute to content strategy development and execution, ensuring alignment with the needs of both developer and admin audiences and the overall goals of the Commerce Cloud platform.
User Experience: Continuously improve the user experience by providing clear, concise instructions, organizing content effectively, and incorporating user feedback to enhance accessibility and usability.
Content Maintenance: Regularly update and maintain existing documentation to reflect changes in the Commerce Cloud platform, keeping content up-to-date and relevant.
Cross-Functional Collaboration: Share knowledge, best practices, and ensure consistency across all content.
Industry Trends: Stay current with industry trends, emerging technologies, and audience preferences to keep content relevant.
Apply AI-based tools to enhance content creation, quality, and delivery for technical and non-technical audiences.
Recent graduate (masters or bachelor's) within 12 months of graduation date with degree in technical writing, English, CS or related field
Ability to write clean, concise, and approachable content for both technical and non-technical audiences
Proven ability to conduct in-depth research and synthesize complex information into understandable content
Proven experience and enthusiasm for utilizing AI-based tooling, specifically Cursor and Claude, to automate and enhance content creation, quality, and delivery for technical and admin audiences.
Understanding of software development concepts, programming languages, APIs, SDKs, and web technologies
Familiarity with Markdown, XML, and DITA
Experience with source control software
Superb communication and interpersonal skills
Experience working collaboratively with cross-functional teams
Excellent problem-solving skills and meticulous attention to detail
Ability to manage multiple deliverables within tight deadlines
Success Architect は Salesforce 製品に関する技術的な専門性に加えてアーキテクチャや技術戦略についての広い知見を持ち、私たちのお客様が Salesforce 製品を最大限に活用してビジネス価値を実現していただくためにプロアクティブ・リアクティブの両面にわたりご支援を提供するロールです。Success Architect は私たちのお客様の中でも特に Signature Success Plan 契約をお持ちのお客様に対して、自分自身の持つスキルだけでなく Salesforce がグローバルに持つノウハウやベストプラクティスも駆使しながら、お客様が技術面・ビジネス面の課題を解決していくためのアドバイスを行います。
私たちは、以下の Salesforce の多様な製品について実証可能な 1 つまたは複数のスキルと経験を持つ Success Architect を募集しています。特に Core Platform(Sales Cloud, Service Cloud, Experience Cloud, Salesforce Platform 等) のでスキルと経験、およびエンタープライズレベルのセキュリティ（ID 管理、認証、ガバナンス等）に関する深い知見を本ポジションでは必須とし、 加えて今後の AI/Agentforce の領域で必要となる Data Cloud や AI/Agentforce に関するスキルや知識、経験をお持ちの方を歓迎しますが、担当いただく製品の範囲は限りません。
Salesforce is looking for a visionary Enterprise Architect – Enterprise AI Transformation to lead our most strategic architecture engagements with our marquee customers at the intersection of AI, enterprise platforms, and digital transformation. In this role, you will partner directly with CIOs, CTOs, and Chief Architects at the world’s largest enterprises to help them reimagine their businesses through AI-powered innovation on the Salesforce Platform.
You will drive the architectural vision for how the Salesforce suite is implemented at the most demanding enterprise scale. This is a high-trust, high-impact role shaping the future of how AI transforms customer experience, productivity, and decision-making for global organizations.
You will also help build a global community of enterprise architects, creating alignment across customers, partners, and Salesforce teams around modern architectural patterns and responsible AI adoption.
Key Responsibilities:
Serve as a strategic partner to CIOs, CTOs, and Chief Architects at Fortune 1000 companies, helping shape their enterprise transformation through AI and the Salesforce platform.
Define scalable architectural patterns for end-to-end implementation of the Salesforce suite, including AI, Data Cloud, Industry Clouds, and integration technologies.
Lead architectural modernization efforts, bridging legacy enterprise systems with modern cloud-native infrastructure and AI services.
Champion the use of trusted AI to transform workflows, automate decision-making, and personalize enterprise experiences at scale.
Establish and grow a global community of Salesforce architects across customers, system integrators (SIs), and ISVs to share best practices, patterns, and platform innovation.
Collaborate with Salesforce Product and Engineering teams to influence the platform roadmap based on real-world enterprise needs.
Publish architecture blueprints, transformation guides, and reference models that enable repeatable success across verticals.
Design and govern Agentforce architectures, including agentic workflow design, multi-agent orchestration, and agent lifecycle management across enterprise deployments.
Define AI governance frameworks to ensure responsible, compliant, and auditable AI adoption — including model risk management, bias evaluation, and ethical AI guardrails.
Support strategic pre-sales engagements by influencing enterprise architecture decisions and accelerating platform adoption across high-value pursuits.
Provide architectural governance and delivery oversight on complex implementations, ensuring alignment to enterprise standards, scalability requirements, and platform best practices.
What We're Looking For:
8+ years of experience in enterprise architecture, platform strategy, or technical advisory roles, with significant focus on cloud transformation and AI integration.
Deep expertise in Salesforce architecture, including Agentforce, Data Cloud, Einstein AI, and Industry Cloud implementations at global scale.
Track record of executive engagement and influence with C-level leadership at Fortune 1000 companies.
Hands-on knowledge of AI/ML technologies, including predictive modeling, LLMs, automation, and ethical AI practices in enterprise settings.
Strong understanding of data governance, integration patterns, and multi-org / hybrid cloud architectures.
Passion for community-building—mentoring architects, hosting forums, and codifying best practices.
Exceptional communication skills and executive presence; able to lead architectural conversations at both strategic and technical levels.
Experience with Agentforce and Agent Builder, including designing, deploying, and governing autonomous agents in enterprise environments.
Deep industry vertical fluency in one or more sectors (e.g., Financial Services, Retail, Manufacturing, Healthcare) to contextualize architecture recommendations for enterprise customers.
Hands-on experience with integration platforms — particularly MuleSoft — and the ability to design robust, scalable data and API strategies across complex enterprise landscapes.
Preferred Qualifications:
Experience in a consulting, advisory, or CTO/CIO-facing role at a system integrator, platform vendor, or enterprise IT team.
Familiarity with enterprise architecture frameworks (e.g., TOGAF, SAFe) and the ability to define and evolve architectural governance frameworks tailored to AI-driven transformation programs.
Tho
Success Architect は Salesforce 製品に関する技術的な専門性に加えてアーキテクチャや技術戦略についての広い知見を持ち、私たちのお客様が Salesforce 製品を最大限に活用してビジネス価値を実現していただくためにプロアクティブ・リアクティブの両面にわたりご支援を提供するロールです。Success Architect は私たちのお客様の中でも特に Signature Success Plan 契約をお持ちのお客様に対して、自分自身の持つスキルだけでなく Salesforce がグローバルに持つノウハウやベストプラクティスも駆使しながら、お客様が技術面・ビジネス面の課題を解決していくためのアドバイスを行います。
Agentforce/Data360 Senior Success Architect は、SalesforceのCore Platformにおける専門知識と、最先端のAI/Agentforce 及びData360 領域における高度な知識を兼ね備えたアーキテクトです。単なる技術支援に留まらず、お客様のAI戦略を理解し、データモデルやエージェント構築のための支援や、さらにAIエージェントの最適化や利用拡大に向けた支援により、Agentic Enterprise を目指すお客様の継続的な成功に貢献します。
Digital Account Executive - Saudi Arabia
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right placeWe are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our more human, culture is built around doing work that matters, winning as a team and celebrating success. We are the Salesforce Marketing Cloud.In today’s connected world, every customer interaction matter. Salesforce Digital helps our customers to make the most of every touch point, enabling them to own the 1:1 customer journey across all channels and make Real Time Marketing happen.We’re driven by a deep understanding of marketers’ needs—because we’re marketers too. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly pioneering technology.
Primary Responsibilities
Winning mainly net new Digital business revenue within Commercial accounts according to the business plan
Actively develop partnerships in the partner ecosystem to drive new business
Ability to do an initial demonstration of the Marketing and Commerce Cloud capabilities
Position Marketing and Commerce Cloud products and services and improve Customer’s impact
Negotiate and create product and service orders, contract addendums and renewals
Lead and develop existing contacts and create ambassadors
Weekly accurate forecast to sales management
Create business plan in collaboration with the extended team in order to drive net new revenue and ensure customer success
Position Requirements
Understanding of a Sales environment with experience in meeting quarterly and/or annual targets
Min 5+ years experience of Software Solution sales.
Ability to negotiate commercial contracts and maintain competitive pricing
Thorough knowledge of MS Office software including Project, Access, Visio, Excel, Word and PowerPoint
Fluent in English and Arabic.
Degree or equivalent experience required
Preferred Requirements:
Exceptional presentation and communication skills with experience of engaging with ‘C’ level executives
Ability and experience with critical thinking and complex decision making
Consistent track record of exceeding sales quota preferably (digital marketing) SaaS solutions
Ability to negotiate commercial contracts and maintain competitive pricing
Confirmed commercial success in working with executives, VP and ‘C’ level
Ability and confirmed experience with strategic thinking and complex decision making
Key Strengths & Competencies
Sales Process / Methodology
Workshop Setup and Execution
Forecasting & Business Operational Skills
Pipeline Generation & Territory Management
Business Acumen and ROI-based POV
Diversity & Inclusion:
Equality is a core tenet of how we run our business, and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses is the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community.
Our Benefits. Get Taken Care Of
When you join Salesforce, you join a global family and we take care of each other. Our incredible benefits protect and improve the lives of our employees and their families. They enhance everyday wellbeing, help you save for now and later, encourage you to take time off work, and provide amazing discounts.
*LY-I
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As an Informatica Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing our Intelligent Data Management Cloud™ (IDMC. In this role, you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes.
Note: By applying to the Informatica Enterprise Account Executive posting, recruiters and hiring managers who support multiple verticals across the organization hiring for both Commercial and Enterprise Account Executives will review your resume. Our goal is for you to apply once and
have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
You may be aligned to the following verticals and/or clouds:
Healthcare & Life Sciences
Financial Services
Retail & Consumer Goods
Manufacturing, Automotive, and Engineering
Consumer & Business Services
Responsibilities:
Our Informatica Enterprise Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources to meet customer business needs
Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share both Informatica and Salesforce value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts
Qualifications:
10+ years of full cycle sales experience, at least 5 years in Enterprise Sales
Experience in selling technology platform preferred
Data & AI market awareness
Management of large key account(s)
Ability to strategize with a large extended team
The Experience
The Senior Manager, Revenue will lead technical revenue recognition for M&A activities, ensuring acquired entities’ revenue recognition policies, controls, and Q2C systems align with ASC 606 standards. Act as technical accounting owner and cross-functional advisor to enable scalable, successful, audit-ready M&A integrations.
Key responsibilities:
Candidate Requirements:
Leadership Qualities
Digital Enterprise Technology blazes the trail of enterprise IT. Built on the foundation of our core values - Trust, Ohana, Innovation - we own more than the traditional IT components with a heavy focus on working closely with our business partners for amazing outcomes. Our goal is to deliver technology that is centered around our business and our collective success. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world’s foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform.
We are hiring for the position of Product Manager, Tax! We are seeking a strategic, data-driven Product Manager to lead the development and execution of global tax technology solutions. This role is critical in shaping the product roadmap and delivering impactful solutions that support tax operations at scale. You will partner closely with engineering, design, finance, and compliance teams to build and optimize tax products and integrations with ERP systems such as Vertex and Workday (or similar platforms).
The ideal candidate will bring a blend of deep product management expertise, a strong foundation in data analysis and visualization, and a solid understanding of global tax regulations and compliance processes.
Responsibilities:
Own the product lifecycle from discovery through delivery and iteration for tax-related product features and integrations.
Can identify business themes and trends and can influence priorities and approach at roadmap levelDevelop and maintain a strategic product roadmap aligned with business goals and regulatory changes across global markets.
Conduct product discovery through stakeholder interviews, data insights, and customer feedback to inform decision-making.
Translate complex tax and ERP requirements into clear, prioritized product features and user stories.
Collaborate cross-functionally with engineering, design, tax SMEs, finance, and compliance teams to drive execution.
Analyze and visualize product and user data to inform feature prioritization and measure success.
Serve as a domain expert in global tax processes and technology platforms, especially Vertex, Workday, or equivalent ERP systems.
Stay current with evolving global tax regulations and assess their impact on product strategy.
Experience/Skills Required:
5+ years of experience in product management, ideally in finance or tax tech domains.
Hands-on experience with roadmapping, product discovery, and prioritization frameworks (e.g., RICE, MoSCoW, etc.).
Strong data analysis and visualization skills; proficiency with tools such as SQL, Tableau, Power BI, or similar.
Demonstrated understanding of global tax compliance processes and tax technology ecosystems.
Deep familiarity with Vertex, Workday, or similar ERP and tax platforms.
Excellent communication and stakeholder management skills across technical and non-technical audiences.
Proven ability to lead cross-functional teams in a fast-paced, agile environment.
Excellent spoken and written communication and receptive listening skills, with ability to present sophisticated ideas in a clear, concise fashion to technical and non-technical audiences
Excellent teammate able to collaborate with virtual and global cross functional teams
Excellent influencing skills
Experience/Skills Desired:
Experience working with multi-national organizations or in a globally distributed product environment
Experience with Agile/SCRUM techniques
Excellent, creative problem-solving skills
Solid understanding in information technology architecture components, procedures and practices
Salesforce is looking for a talented, hardworking individual with great energy, leadership, and initiative to drive awareness for the fastest growing application Salesforce, the Service Cloud. The Account Executive role focuses on the Salesforce Service & Support and Call Center Application and the Field Service Management solutions. The Account executive will formulate and execute a Service Cloud sales strategy, drive revenue growth by penetrating the current customer base, and develop new customers in the Commercial space in the Mediterranean and Eastern European region. The Service Cloud Co-prime AE will work in good cooperation with the Core Account Executive and the broader account team.
Your Impact:
You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Service Cloud to evangelise solutions that will help them reach their business goals and blaze new trails within their organisations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our community.
Requirements:
Experience and consistent track record in solution sales within the software industry.
Excellent interpersonal and communications skills
Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
Strong written, verbal, and presentation skills.
Be creative with strong problem solving skills and the ability to succeed in a fast paced environment.
Proven ability to work well as part of an extended sales team.
Fluent English is a must; Greek, Turkish or Eastern European language is a plus.
Experience will be evaluated based on alignment to the core competencies for the role.
Emerging Prducts Specialist チームの Sales & Makerting スペシャリストSEは、Agentforce Sales(営業支援)、Agentforce Marketing（B2Bマーケティングオートメーション）、及び、関連する新規/買収製品(AIエージェントQualified, Momentum)の専門家として、技術的な側面から顧客への提案をリードする役割を担います。 担当製品、AI、Data、Platformのソリューションを掛け合わせ、顧客固有の課題に対する最適解を導き出す「マルチタレント」なエンジニアとして、社内外に製品価値を広める第一人者を目指していただけるポジションです 。日々進化するテクノロジー、顧客課題に深い興味を持って、エンジニアとして日々腕を磨き、個人/チームとしてお客様/社会への価値を最大化できる方を求めております。
技術的な提案支援: フィールドセールス、SE、他製品スペシャリスト、プロダクトマネジメント、パートナー各社と密接に連携し、顧客（経営幹部、IT部門を含む）に対して、課題解決のためのソリューション構築/提案する。
マーケットへの価値訴求: イベント登壇やセミナー講師を通じて、製品価値を広く発信する。また、新製品や新機能（Agentforce 等）を市場へ展開するダイナミズムをリードする。
イネーブルメント: 社員やパートナーに対し、セミナーやベストプラクティスの共有、ナレッジシェアを行い、エコシステム全体の技術力向上に寄与する。
戦略策定と障害解決: 技術的な販売戦略の策定・実施を行うとともに、商談における技術的な障害をオーナーシップを持って解決する。
コンピュータサイエンス（情報学系）、または関連分野（理工学など）の学士号（または学位）を有している方
ソフトウェア製品の販売または導入における実務経験
プリセールスまたはポストセールスにおいて、特定の製品・ソリューションを深くサポートした経験
顧客向けのプレゼンテーションおよびデモンストレーションの実績
未知の分野や最新技術（AI 等）に対して、強い好奇心を持って主体的に取り組む姿勢
チームを横断して円滑に業務を進める高いコミュニケーション能力
マルチタスクを管理し、スピード感を持って技術的課題を解決する能力
日本語によるビジネスレベルのコミュニケーション能力
英語によるテキストベースのコミュニケーション能力（社内/外ドキュメント参照、関係者とのコミュニケーション）
Salesforceまたは他社営業支援、マーケティングオートメーション製品の技術経験
営業支援、マーケティングオートメーションに関する知識
AI/AIエージェントの知識や業務経験
新製品の立ち上げ経験や知識
ITベンダーでのプリセールス経験
競合他社がいる商談での活動経験
自立した仕事遂行能力・課題発見能力
セクショナリズムに囚われずに部門を横断して活動するマインド
主体的に情報を発信できる姿勢を身につけている。
機能要件と技術要件の両方を特定するためのヒアリング活動を主導した経験
システムアーキテクチャーの策定経験
システム構築のデリバリー経験
APIプログラミング経験
英語による顧客向けプレゼンテーション、海外部門との対面でのコミュニケーション
*LI-Y
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DET Team
Mexico City | Hybrid
About Salesforce
The Experience
Our Enterprise Public Sector team focuses on working with exciting existing and growing organizations in the US Federal Government.
Our Named Enterprise Account Executives engage with existing customers and new leads to sell the entire 360 platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
What You'll Actually Be Doing
Named Account Executive - Veterans Benefits Administration
Our Enterprise Public Sector team focuses on working with exciting existing and growing organizations in the US Federal Government.
Day to Day
Our Named Enterprise Account Executives engage with existing customers and new leads to sell the entire 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources including product support, customer success, and sales engineering to meet customer business needs
Assist with account planning at assigned accounts, coordinating with other sales resources
Define and complete territory / account sales plans for assigned territory and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities.
Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline.
Required Experience
7+ years of quota carrying software or technology sales and account management experience; ideally focused on large enterprise US Federal Civilian Accounts.
Work well within a team of various partners within a matrixed environment (Account Executives, Solution Engineers, Sales Leaders, Executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Experience selling in the software industry or technical sales experience (ex: SaaS)
Named Account Executive - Government Accountability Office (GAO)
Our Enterprise Public Sector team focuses on working with exciting existing and growing organizations in the US Federal Government.
Day to Day
Our Named Enterprise Account Executives engage with existing customers and new leads to sell the entire 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources including product support, customer success, and sales engineering to meet customer business needs
Assist with account planning at assigned accounts, coordinating with other sales resources
Define and complete territory / account sales plans for assigned territory and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities.
Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline.
Required Experience
5+ years of quota carrying software or technology sales and account management experience; ideally focused on large enterprise US Federal Civilian Accounts.
Work well within a team of various partners within a matrixed environment (Account Executives, Solution Engineers, Sales Leaders, Executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on
the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Experience selling in the software industry or technical sales experience (ex: SaaS)
As a Named Account Executive at Salesforce, you will play a crucial role in driving the growth and success of our business within federal civilian agencies. You will be responsible for developing and executing strategies to drive adoption, retention, and growth within your assigned accounts. The ideal candidate will have a strong background in sales and account management, with a deep understanding of the unique challenges and opportunities within federal civilian agencies.
Territory: Department of Energy
Responsibilities:
Develop and maintain strong relationships with key stakeholders within federal civilian agencies, including leaders, administrators, and IT professionals.
Understand the unique needs and challenges of federal civilian agencies and develop tailored solutions to meet their requirements.
Drive adoption and usage of Salesforce products and services within your accounts.
Collaborate with internal teams, including sales, marketing, and product development, to ensure the success of your accounts.
Develop and execute strategic account plans to drive revenue growth and achieve sales targets.
Track and report on key account metrics, including sales pipeline, revenue forecasts, and customer satisfaction.
Qualifications:
Bachelor's degree in business administration, sales, or a related field (or equivalent experience).
10+ years of experience in sales, account management, or business development, preferably within the technology sector.
Enterprise SaaS experience required
Experience working with federal civilian agencies or within the public sector, specifically working with Department of Energy
Proven track record of exceeding sales targets and driving revenue growth.
Strong communication and presentation skills, with the ability to effectively convey complex ideas to a variety of audiences.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Applications will be accepted until May 18th
Public Sector: Federal Civilian Agencies
Social, mobile, cloud, and analytics technologies are revolutionizing every industry. Salesforce for Government helps agencies, and the system integrators that support them, build stronger connections between citizens, employees, governments, integrators, and enable them with the information they all need.
Name Account Executive, Department of Justice and US Courts
We are seeking proven, quota-carrying sales performers to help us grow our loyal Federal Civilian customer base. Responsibilities include generating new business in existing accounts, as well as playing a key role as you drive strategic, enterprise-wide, analytics, and application platform initiatives in the Departments of Justice.
Your Impact:
Your skill set includes solid sales forecasting abilities and revenue achievement, while building satisfied, loyal and reference customers.
Named Account Executive - Veterans Affairs (Franchise Funds/OI&T)
Our Enterprise Public Sector team focuses on working with exciting existing and growing organizations in the US Federal Government.
Day to Day
Our Named Enterprise Account Executives engage with existing customers and new leads to sell the entire 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources including product support, customer success, and sales engineering to meet customer business needs
Assist with account planning at assigned accounts, coordinating with other sales resources
Define and complete territory / account sales plans for assigned territory and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities.
Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline.
Required Experience
7+ years of quota carrying software or technology sales and account management experience; ideally focused on large enterprise US Federal Civilian Accounts.
Work well within a team of various partners within a matrixed environment (Account Executives, Solution Engineers, Sales Leaders, Executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Experience selling in the software industry or technical sales experience (ex: SaaS)
The Experience
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” seven years in a row and #1 on the FORTUNE ‘100 Best Companies to Work For®’ List. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Department and Role Description:
Department Description:
Computable Insights LLC, referred to as “Salesforce National Security”(SNS), is a wholly-owned subsidiary of Salesforce. SNS is Salesforce’s contracting entity dedicated to the US Intelligence Community and US National Security market, and in this capacity is a major component of Salesforce’s Global Public Sector. Salesforce Global Public Sector has dedicated teams supporting Federal Civilian Agencies, State & Local Agencies, the Department of Defense, and Government Contractors in addition to SNS.As an SNS Account Executive, you would be a key member of a team responsible for generating new business with specified US Intelligence Community customers.
Your Impact:
You will collaborate with your teammates and work closely with your customers as a trusted advisor to deeply understand their unique challenges and goals. You will consult with customers on the value of them using Salesforce Platform and evangelize solutions that will help them reach their goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana focused on the National Security market.
Roles & Top Qualifications:
Strategic Account Executives must have 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience and must have a proven track record with supporting the US Intelligence Community. A bachelor's degree is required and an advanced degree is strongly preferred. Qualification for this job is contingent upon acceptable results from a background investigation and maintaining the specific level U.S. government background investigation required for this role. All offers of employment are contingent upon Government approval of your TS/SCI with polygraph security clearance.
We are looking for the following attributes:
Consultative selling experience
Prospecting Skills
Strong Communication Skills
Strong Business Acumen
Has a competitive spirit
Ability to collaborate
Resourceful
Coachable
Drive for results
Ability to work in fast-paced, team environment
Strong Executive Presence
Experience articulating ROI
Solution Selling Ability
Strong Discovery Skills
Objection Handling Skills
Planning and Closing Skills
As a Named Account Executive, you would be responsible for generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide xRM, analytics, and application platform initiatives.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts,
• Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives,
• Coordinate internal resources to meet customer business needs,
• Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AE’s, Prime AE’s, Cloud AE’s, etc.) to ensure strategic alignment.
• Share value proposition for existing and/or new customers,
• Drive growth within new and existing assigned accounts
Education Requirements:
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.
You will work closely with your customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Platform to evangelize the solution that will help them reach their business goals and blaze new trails within their organizations.
You will contribute to our business growth in a fast paced, collaborative, and fun atmosphere, as a valued member of our Ohana.
Required Qualifications:
Aerospace/GSI Named Account Executives require 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience with a proven track record of success focused on selling into Government System Integrators. Strong preference for candidates living in DMV area.
Preferred Qualifications:
Across all sales teams, we are looking for the following attributes:
Proven Track Record of Achievement
Planning and Closing Skills
Large Deal Experience
Software Sales Experience
Consultative Selling Experience
Prospecting Skills
Strong Communication Skills
Strong Business Acumen
Ability to Collaborate
Resourceful
Coachable
Drive for Results
Ability to work in fast-paced, team environment
Strong Executive Presence
Experience Articulating ROI
Solution Selling Ability
Strong Discovery Skills
Objection Handling Skills
As a Named Account Executive, you would be responsible for generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide xRM, analytics, and application platform initiatives.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts,
• Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives,
• Coordinate internal resources to meet customer business needs,
• Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AE’s, Prime AE’s, Cloud AE’s, etc.) to ensure strategic alignment.
• Share value proposition for existing and/or new customers,
• Drive growth within new and existing assigned accounts
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.
You will work closely with your customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Platform to evangelize the solution that will help them reach their business goals and blaze new trails within their organizations.
You will contribute to our business growth in a fast paced, collaborative, and fun atmosphere, as a valued member of our Ohana.
Roles & Top Qualifications:
Aerospace/GSI Named Account Executives require 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience with a proven track record of success focused on selling into Government System Integrators. Strong preference for candidates living in DMV area.
Across all sales teams, we are looking for the following attributes:
Proven Track Record of Achievement
Planning and Closing Skills
Large Deal Experience
Software Sales Experience
Consultative Selling Experience
Prospecting Skills
Strong Communication Skills
Strong Business Acumen
Competitive Spirit
Ability to Collaborate
Resourceful
Coachable
Drive for Results
Ability to work in fast-paced, team environment
Strong Executive Presence
Experience Articulating ROI
Solution Selling Ability
Strong Discovery Skills
Objection Handling Skills
Overview of the Role:
In this role, you’re expected to own the area of responsibility with minimal guidance from senior team members. You should innovate, challenge the status quo, embrace operational excellence best practices and use automation and emerging technologies to enhance delivery of your work product. Additionally, accountable for advising business partners on adopting new security requirements.
Responsibilities:
Drive existing or newly identified initiatives between stakeholder organizations creating synergies and reducing risk of non-compliance with internal or external requirements
Support change management activities with federal authorization bodies
Support multiple security pillars within Salesforce Government Cloud Division including but not limited to, continuous monitoring activities, advisory, incident response, adoption of AI, and security documentation
Consult with business or security stakeholders on information security requirements and applicability to their business processes, products, or services
Create and maintain relationships with key business, legal, Employee Success, Internal Audit, technical/engineering stakeholders, and other organizations throughout the company who provide expertise in security requirements and solution management
Focus on continuous improvement of operational processes and designing innovative and automated functionality for added efficiency
Effectively communicate accreditation positions and programs to applicable business stakeholders
Required Qualifications:
Minimum 4 years of experience in information security, cybersecurity, accreditation, and other security related areas
Experience working with Government Cloud environments such as AWS, Azure, GCP (SaaS, IaaS, PaaS etc)
Experience in security related analysis, creating metrics and dashboards and summarizing large data sets
Ability to work with both business and technical areas and translate between the two areas
Skilled at building rapport and establishing partnerships
Excellent verbal and written communication skills and ability to communicate results to multiple levels of management
Knowledge security frameworks (FedRAMP20x, DoD SRG)
Demonstrated desire to learn new skills and innovate
Agile, proactive, comfortable working with ambiguous specifications and can prioritize quickly and effectively
Excellent interpersonal, relationship, and organizational skills
Excellent analytical and process development skills
Detail oriented with an eye for quality
Drive improvements in existing processes and develop new innovative and efficient solutions
Ability to work effectively with a wide range of individuals including developers, systems administrators, executives, customers, regulators, auditors, etc.
Experience building productive relationships with Technical Operations, Security Operations, Incident Response, Technical Compliance, Engineering, and other stakeholders
Experience working directly with Authorizing Officials in Federal Civilian agencies, including the Department of Defense (DoD), specifically the DISA Cloud Assessment Division.
Proven experience in Compliance Engineering
Preferred Qualifications:
Operationalized AI automation strategies
CISSP, CISA, CISM, AWS or similar certifications a plus
Coding or scripting experience
Experience leveraging AI to help facilitate day-to-day tasks.
Understanding of FedRAMP 20x standards and requirements.
Compliance engineering experience (e.g., developing tools, processes or requirements to facilitate compliance related work).
At Salesforce, we are seeking outstanding individuals to join our team as Account Executives with a strong technical background and expertise in AI-driven solutions. In this role, you will be pivotal in driving revenue growth and encouraging enduring client relationships and applying innovative technology redefines customer engagement.
Salesforce Agentforce, our flagship innovation, harnesses the power of real-time data analytics and AI to redefine Customer 360, enabling scalable, high impact customer interactions.
As a part of our Agentforce Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering ground-breaking results! We are looking for individuals with deep AI knowledge and strong experience in selling complex technology solutions, understanding cloud-based services, and designing B2B solutions. Collaborating with potential clients, you will dive deep into understanding their needs and challenges ultimately showcasing how Agentforce is the solve for their most critical business goals.
What you’ll be doing:
Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers
Use your extensive knowledge of Salesforce particularly Agentforce to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture
Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale
Source and qualify Agentforce opportunities that fit our ideal customer profile.
Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce can be a solution.
Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce delivers as a detailed and scalable solution
Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce across both technical and business partners
Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
Highlight how our solutions align seamlessly with clients' long-term strategic objectives
Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Agentforce use cases that resonate with buyers
What you should have:
2+ years of experience in enterprise and commercial B2B sales within the context of highly technical sales
Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, api connection, etc.
Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud)
Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce's platform and Agentforce capabilities
Strong technical selling skills including the ability to explain AI models ad solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes
A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
Outstanding communication and negotiation skills honed through your experience
A Bachelor's degree or equivalent experience with extensive background in technology sales
Skill-Set/Technologies:
Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Cloud infrastructure, Predictive and prescriptive modeling techniques, Business Intelligence (Tableau). Salesforce Data Cloud.
Characteristics:
This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
Results motivated: you show your ability to exceed sales goals.
Business-focused outlook: Skillfully translates technical solutions into palpable business value
A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection.
募集職種説明
テクニカルアーキテクト（TA）は、プロフェッショナルサービス本部のファンクショナル・アーキテクト本部に所属するシニアレベルのポジションです。このポジションでは、Tableauをメインとしたデータ・アナリティクスソリューションを担当します。Tableauのミッションを理解し、Tableau Blueprint戦略に基づき、Tableau製品の専門知識、コンサルティング経験、データ分析知識、等を駆使し、お客様組織内のデータドリブンな文化の醸成を支援します。テクニカルアーキテクトとして、データ分析のプラットフォーム環境の構築、環境移行プロセスの設計、ユーザーセキュリティーガバナンスやデータガバナンスの設計を行い信頼されたデータ・ソースへのアクセスを実現します。データパイプラインにおける、データエンジニアリング、データ整備の分野を中心にお客様のデータ利活用、データドリブン文化の情勢の実現に貢献します。
職務内容
Tableau製品のエキスパートになる - サーバ製品とクライアントソリューションへの統合について深く理解し、デスクトップ/フロントエンド製品については一般的な理解が必要です。
サーバ製品、クラウド製品の導入を支援しデータ分析のプラットフォーム環境の構築を実施する。
オンプレミスからクラウドへの環境移行の支援を実施する。
Tableauの専門家としてアドバイザリーサービスを提供するためにお客様先でのオンサイト対応を実施する。
データ分析を始める上での、ダッシュボードの開発支援、設計構築、パフォーマンスチューニング、データ準備技術支援を行う。
プラットフォーム環境構築や移行プロセス構築のための計画書、設計書、パラメータシート、テスト仕様書を作成する。
サービスデリバリー文書テンプレート（カスタムスクリプトやコーディングを含む）のライブラリの作成と管理
プリセールス活動に対して、営業担当者を支援し、お客様要件に対するフィージビリティチェックやSOW作成のための技術的なガイダンスを実施する。
Tableau Blueprintを理解しお客様環境をアセスメントして、データドリブンカルチャーを醸造するためのアクティビティと評価軸を定義するワークショップを実施する。
戦略的アカウントにおけるお客様関係の維持
他のコンサルタントのメンターやコーチとしての役割
電話、電子メール、対面、Webミーティングを通じたお客様とのコミュニケーションを実施する。
この職務を通してのバリュー
TAは様々な業界のお客様と複雑で難易度の高いプロジェクトの最前線で支援活動を実施します。その活動を通じ、Tableauを含めたシステム全体での最適なアーキテクチャ・ソリューションを提供することで、お客様のビジネスおよびデジタルトランスフォーメーションを成功に導く経験を得られます。
TAは業務の遂行において、グローバルの知見・ナレッジに容易にアクセスすることが可能で、製品開発チームやトップレベルのアーキテクトの同僚と協働することで、一流のTableauおよびクラウドアーキテクトとして成長することができます。
またTAはTableau外部のオンプレミスシステムやクラウドサービス(IaaS, PaaS, SaaS, IDaaS等）とのシステム統合にも責任を持つため、Tableau以外のプロジェクト経験やテクニカルスキルを活用することができ、オープンでベンダーに依存しない最新のテクノロジー・標準仕様やクラウドアーキテクチャについても習得することができます。
この職務に必要とされる条件
エンタープライズ向けソフトウェアデプロイメントのデリバリー経験(要件定義/設計/実装/)
サーバーソフトウェアの知識、デリバリー経験
サーバOS (Windos, Linux)の知識
OSインストールやパラメータ調整経験あれば尚可
サーバーソフトウェアのインストール〜動作確認の経験
仮想/物理サーバは不問
作業手順書や報告書の作成経験
Webサーバやアプリケーションサーバ、エンタープライズ向けサービスであれば尚可
サーバーサイジングの経験
想定用途に対し十分なCPUコア数・メモリ容量・ストレージ容量の見積もり
AWS・Azure・GCPいずれかのPaaS管理操作の経験
仮想サーバ上でソフトウェアインストール経験あれば尚可
VMWareなど仮想サーバ/端末の管理経験
ネットワークの知識
Proxyの概念と設定経験
ロードバランサーの概念と設定
認証・セキュリティ
SSOプラットフォームとの連携方法の知識
SSLサーバー証明書と通信暗号化の知識
アーキテクトとしてシステム全体のアーキテクチャ設計をリードした経験
プログラミングや性能改善等の技術的な作業を自らがクイックに行えるハンズオンスキル
自発的に仕事ができる能力や、オーナーシップをもって複雑なプロジェクトをリードする能力
論理的思考、課題解決等のコンサルティングスキル
顧客とのコミュニケーション、ファシリテーション能力
新しい技術や製品を学習する能力、強い探究心
チームで仕事をする能力
英語によるコミュニケーション
望ましい条件
Masterレベルの学位
TableauやBIツールの知識
アナリティクス技術とソフトウェアデプロイメントの経験8年以上
システムインテグレーション、シングルサインオン、大量データ処理、モバイル開発、アジャイル開発プロセス、DevOps等の専門的な知識
様々なデータ統合と可視化のベストプラクティスに関する深い知識
データリテラシーとデータ活用を促進するためのTableau Blueprintの実装の経験
統計、R、Python、SQL、カスタムスクリプトを含む高度なアナリティクスとテクニカルスキル
大規模プロジェクトのマネジメント経験
Come join Salesforce and a team at the heart of driving healthy and successful revenue growth!As a Deal Strategy and Pricing Manager, you will be responsible for delivering deal structuring and pricing support for our sales verticals. You will focus on mitigating risks and finding improvement opportunities within both sophisticated transactions and more broadly within sales territories by leveraging the power of data driven insights.You will also generate and drive solutions that help our Deal Strategy and Pricing team and deal processes scale to support the constantly evolving needs of our business.Successful candidates must have a passion for technology, intellectual curiosity, and business partnering and interpersonal skills - helping our sellers deliver customer success with Data + AI + CRM.
Responsibilities
Partner in a trusted adviser capacity to Senior Sales Leadership, the Sales Community and other Internal Partners
Provide thought leadership to develop innovative deal structures, manage risk within the contractual terms and structure and educate the sales team on our latest product bundles and offerings
Act as a large deal advisor on key deals and support the commercial and contractual negotiation process through the deal cycle
Guide sales on the pros/cons of a wide range of deal structures and take ownership of final approval decisions
Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions
Independently scope and complete project work with minimum oversight to meet function and company goals
Partner with product teams on efficient pricing models and strategies for new products and bundled solutions
Develop relevant cross-functional relationships to understand products, competition, and the competitive market
Collaborate with Finance, Legal and Operations departments to optimize contract terms and close deals
Required Qualifications
7+ years of professional experience
Outstanding analytical background with strong problem-solving skills
Highly effective communication skills, including written and verbal
Ability to establish relationships and work collaboratively to get results
Capable of explaining concepts clearly and credibly across all levels of the organization
High level of attention to detail
Adept at thinking on your feet amidst ambiguity
Proven experience leading and influencing at various levels across the organization
Fluency in both English and Italian is essential
Preferred Qualifications
Advanced degree (i.e. MBA or equivalent experience)
Experience in pricing strategy, sales financial analysis. Experience in a strategy/commercial/consulting/pricing/procurement role is also plus
The typical base salary range for this position is 67,200 EUR to 92,900 EUR annually. Collective Bargaining Agreement: CCNL Commercio - Quadri.
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Working within our Ireland team, this role requires extensive Irish banking & Financial Services experience.
Responsibilities:
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Required Skills and Qualifications:
Demonstrated Success of quota carrying, technology solution-based direct sales experience.
Account Planning Strategies: Create account plans to retain and grow ACV (Actual Contract Value) with existing accounts with a focus on upsell, and cross-sell.
Research and Discovery: Uncover customers’ current processes, business objectives, and strategic goals based on customer discovery, use cases, and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Preferred Skills and Qualifications:
Excellent interpersonal and communications skills.
Sales Methodology education.
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Ability to work with multiple internal teams, govern, inspire, and leverage resources to align with account objectives.
Experience will be evaluated based on alignment with the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
Salesforce is seeking a Lead Software Engineer (LMTS) to join the Agentforce Process Intelligence team, building process mining and optimization capabilities within the Agentforce platform. You will act as a technical leader across one or more teams, owning the end-to-end architecture of backend services and full-stack applications that enable enterprise customers to discover, simulate, and optimize their business processes at scale.
This role sits at the intersection of large-scale distributed systems, data-intensive analytics, and cloud platform engineering. You will be a leading technical representative across the application stack — negotiating interfaces with peer teams, driving architectural alignment across the product, and setting the bar for non-functional quality (availability, multi-tenancy, security, performance) across Java and python application services.
Drive the architecture, design, implementation, and delivery of secure, highly scalable backend services deployed on Kubernetes in a cellular, multi-AZ cloud architecture, and act as the technical leader for one or more teams.
Set the long-term technical vision (≈2RR scope) for the Backend / Full-Stack pillar, including the evolution of Java-based application services (Spring Boot, Hibernate 6+, JPA) and companion microservices toward a pooled multi-tenant model with end-to-end tenant isolation.
Own the architecture for Python-based data processing services and ETL pipelines that feed large-scale data ingestion and transformation, ensuring contracts with the data platform layer are clean and forward-compatible.
Architect database consolidation and migration efforts using PostgreSQL, Liquibase, and connection pooling strategies, and validate the technical plans your teams produce against scalability, availability, and tenant-isolation requirements.
Drive integration with big data query and processing layers (distributed query engines, columnar storage formats) so analytical workloads route correctly and meet SLOs.
Architect authentication and authorization integrations with identity providers (session-based auth, mTLS for service-to-service communication) and partner with Security on threat modeling, AppSec, and AI safety guardrails for new features.
Define SLIs and SLOs for the team's features and services in partnership with Product, design rollout strategy and telemetry that spans pre-release / canary / stagger periods, and lead service ownership: on-call rotations, ops and readiness reviews, runbooks, and automation.
Set test strategy across the pillar — unit, integration, functional, regression, and performance — and approve test plans for cross-team initiatives.
Write architectural documents, design specifications, and test plans for projects that span multiple teams; lead and participate in design reviews; and provide constructive feedback on peer teams' designs.
Provide technical coaching and mentorship to LMTS and SMTS engineers on the team and on peer teams, primarily through reviews; recognize which large designs to delegate and which to implement yourself.
Manage the technical backlog so that team goals and long-term technical debt are both addressed, and propose standards and best practices where they don't yet exist across the organization.
Represent the team to VP-level engineering leadership, Product, and external stakeholders — clearly and concisely explaining initiatives, high-level architectures, and trade-offs; act as a technical liaison for Customer Trust when needed.
Champion Customer Trust within the team: reinforce non-functional requirements, occasionally engage directly with customers to validate that features solve real problems, and lead critical problem management to limit customer impact.
10+ years of professional software development experience, with a proven track record of shipping enterprise SaaS at scale and operating in a technical leadership capacity.
Strong proficiency in Java and/or Python, with production-level fluency across multiple languages in real systems.
Deep experience with Java backend frameworks: Spring Boot, Hibernate/JPA, Tomcat, and relational database integration (PostgreSQL, MySQL).
Architectural expertise in relational databases, data modeling, schema migration tools (Liquibase, Alembic), and query optimization.
Hands-on experience designing, operating, and evolving highly available distributed systems on AWS or comparable cloud platforms, with 99.99%+ availability targets.
Expertise in containerization and orchestration (Kubernetes, Docker) in production environments.
Expertise in REST API design, service mesh architectures, and mTLS / zero-trust security models.
Experience leveraging AI capabilities for SDLC automation, such as context-aware code generation that aligns with architectural patterns, code review workflows, automated testing, vulnerability detection and remediation, and/or CI/CD optimization.
Demonstrated ability to drive proactive threat modeling and partner with security/compliance on AppSec, vulnerability management, and AI safety considerations for new features.
Hands-on experience with automated testing including unit, integration, and functional testing (JUnit, pytest, Selenium, Playwright), and a track record of defining test strategy for complex, cross-team systems.
Proven ability to lead technical initiatives across multiple teams, mentor LMTS/SMTS engineers, and drive architectural alignment across organizational boundaries.
Exceptional communication skills — including the ability to present technical strategy and trade-offs to VP-level engineering leadership, Product, and external customers.
A related technical degree required.
Familiarity with multi-tenant SaaS ecosystems and cloud platform engineering, including tenant-isolation patterns across database, cache, and storage layers.
Proficiency in Python: solid experience with Python backend/data frameworks (SQLAlchemy, Alembic, FastAPI or Flask) and data processing libraries (PySpark, Pandas).
Experience with big data technologies: Apache Spark, Trino/Presto, Parquet, Iceberg, or similar columnar/lakehouse formats.
Experience with Redis (caching, pub/sub, session management) and S3-based storage patterns.
Experience with Agile development methodologies, test-driven development (TDD), and zero-downtime deployment patterns (blue/green, rolling releases).
Prior experience as a Lead / Staff / Principal Engineer or similar leadership role, driving significant technical initiatives across multiple teams.
Familiarity with the business process management, process mining, or workflow automation domains.
DET is seeking a Senior Tax Systems Engineer (Vertex) to join our IT Finance Engineering team.
This role focuses on designing, implementing, and optimizing enterprise tax solutions using Vertex, while owning the technical integration of tax systems across Finance, ERP, Billing, and Revenue platforms.
The ideal candidate combines deep expertise in Vertex and indirect tax processes with strong engineering skills across APIs, middleware, and event-driven architectures.
This is a tax systems engineering role with integration architecture responsibilities, not a middleware-only position.
Salesforce Belgium is looking for a curious and energetic Enterprise Account Executive with knowledge of technology and value-based solution selling. This Business Unit sells the entire Salesforce platform into a small set of named accounts. Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will work closely with other product specialists known as co-primes to help map out the best strategy for your customer. You will have technical support from solutions architects and sales engineers.
In this role, you will work closely with current and prospective customers as a trusted digital advisor to deeply understand their outstanding company challenges and goals. You will collaborate with customers on the Salesforce Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organisations. You will contribute to our business, as a valued member of our Ohana.
Required Skills and Qualifications
Demonstrated success of quota carrying, technology solution-based direct sales experience
Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
'Solutioning': Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Preferred Skills and Qualifications
Excellent interpersonal and communication skills.
Sales Methodology education.
Passion for new business sales.
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment
Track record of consistently achieving or surpassing quota
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role.
Fluency in English and ideally Dutch and/or French
Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more
ware engineers, product managers and solution engineers closely to design, implement and iterate agentic AI systems with customers.
With your strong technical competence, strategic thinking and customer engagement, you will innovate at the frontier of the field, having the opportunity to create new solutions and define new categories of product with meaningful impact to Salesforce customers and beyond.
We are looking for candidates who
Has exceptional engineering skills.
Has deep ML knowledge with meaningful implementation track records.
Prioritize deep and strategic thinking.
Has dedication, patience and resilience to build exceptional product experience.
Collaborative and win with teams.
Proactive and bias to action, comfortable in fast-pacing environment.
Competitive coding winner (ACM-ICPC, etc).
Startup founders in agentic AI, LLM, area (e.g., YC backed startup)
Programming & Systems:
Strong proficiency in Python; solid experience with C++ and/or Java
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
Strong software engineering fundamentals (data structures, algorithms, system design)
Experience building production-quality systems
Agentic / LLM Systems
Practical experience with LLMs and agentic workflows (tool use, planning, memory, multi-step reasoning)
Experience building end-to-end AI agents or complex AI-driven applications
Familiarity with prompting, orchestration, and evaluation for LLM-based systems
Machine Learning & AI
Hands-on experience with deep learning frameworks
Strong understanding of ML fundamentals
Experience implementing and debugging model training, evaluation, and inference pipelines
Infrastructure & Deployment
Experience deploying ML systems using Docker and cloud platforms (AWS, GCP, or Azure)
Familiarity with distributed training or inference and performance optimization
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
*こちらのポジションは直接応募の候補者様のみとなっております。（人材エージェント様からのご紹介は不可です）
今回はセールス職を中心に採用活動をするリクルーターを募集しています。
Salesforceでは、単にセールス人材を採用するのではなく、IT業界の未来のリーダーを育てています。Salesリクルーターとして、ビジネスリーダーと連携しながらトップ人材の採用を牽引するやりがいのある役割です。一緒に成長しませんか！
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Employee Success is made up of HR professionals, Recruiters, Operations, and Coordinators who come together to continue to grow Salesforce. In Employee Success, we take an inclusive approach to attracting talent and growing Salesforce. Whether we are recruiting the next great candidate, or refining our operations, we strive to provide the royal treatment and continue to build a great organization.
We are looking for a Senior Recruiter to excel with an amazing team to support you, helping us to massively accelerate our growth. In addition to sourcing, vetting, and closing quality candidates, you'll get a chance to improve upon our recruiting strategy, making sure that candidates have a uniquely positive experience from first introduction all the way through to their on-boarding.
Your Impact:
• Sourcing, recruiting, and hiring professionals across a variety of roles throughout Salesforce
•Agile recruiting capability across Tech and AE roles, with the ability to adapt and overcome changing situations
• Own full-cycle recruitment which encompasses sourcing, interviewing and closing candidates
• Helping to develop, implement and execute recruiting programs and strategies to fill current openings and build a robust pipeline of quality candidates
• Successfully partner with business leaders to understand the business needs and hire qualified talent to fill their roles
• Partner with other departments within Employee Success Team to drive the recruiting process from requisition opening through to on-boarding
• Ability to take direction while working independently and collaboratively
Desired Skills/Experience:
Over 3 years of full-cycle recruiting experience in the IT industry or related fields.
Ability to partner and influence key stakeholders at all levels, including executives, to drive hiring goals and program outcomes
Agile recruiting capability across Tech and AE roles
Track record of successfully delivering against goals within a given deadline and flawlessly executing in a very fast-paced environment
Strong communication skill in Japanese and business level English is preferred. Business level Korean is a plus.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As a MuleSoft Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in integration and API best practices.
Responsibilities
Impact Of The Role
As a MuleSoft Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your technical expertise and business acumen will directly influence the technical architecture, performance optimization, and solution design strategies for our Signature Success customers, driving success and business outcomes with MuleSoft's powerful analytics capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration And Teamwork
Collaboration is at the core of our success, and as a MuleSoft Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Basic Requirements
Preferred Requirements
*Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.**
**Candidates interested in the Hawaii location must be based in Oahu or DC, Northern VA, WMATA.**
**PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.**
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About the Role
We believe technology should serve the greater good—powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a highly accomplished and senior-level Forward Deployed Engineer (FDE) to join our elite Public Sector team. This is a unique and high-impact position, blending the roles of a hands-on data scientist, integration architect, and strategic partner embedded directly with customers.
In this role, you will be the primary driver for bringing cutting-edge data science pipelines, intelligent automation, and enterprise integration solutions to life for mission-critical work across the U.S. Department of Defense, Intelligence Community (IC), and Aerospace & Allied Nations.
This role demands a seasoned technologist who thrives working forward-deployed at customer sites, building bespoke solutions leveraging enterprise workflow orchestration platforms such as Regrello and API-led connectivity platforms such as MuleSoft, while also designing and delivering advanced AI/ML systems. Candidates with equivalent experience in comparable platforms are strongly encouraged to apply; direct experience with these specific tools is a plus. You will work directly with mission owners and internal teams—from initial concept through deployment and ongoing optimization—to solve the most complex data and integration challenges in national security environments.
---
Mission Impact
- Deploy Cutting-Edge Data Science & Integration Innovation—from API-led integration ecosystems to orchestrated operational workflows to advanced ML pipelines—directly at customer sites in defense, intelligence, and aerospace environments, accelerating mission transformation. Experience with platforms such as MuleSoft and Regrello, or comparable tools, is leveraged to deliver these outcomes.
-Become a Trusted Partner Embedded with Mission Owners, working in classified and unclassified environments to deeply understand operational challenges and translate them into end-to-end data science and integration solutions using best-fit tooling.
- Drive Innovation at the Front Lines by serving as the connective bridge between customer missions and internal engineering teams, gathering frontline feedback to help co-design integration patterns, workflow templates, and data science capabilities that strengthen national security outcomes.
- Improve Efficiency, Mission-Readiness, and Trust by helping the U.S. and allied governments deploy integrated data technology stacks that deliver faster response times, better personnel utilization, and more effective logistics and asset management.
- Drive Tangible Outcomes through Hands-On Implementation, taking responsibility for end-to-end technical delivery of complex data pipelines, integration flows, and predictive models—personally writing critical code, configuring systems, and troubleshooting issues in the field while guiding junior team members.
- Build Transformative Data Science Solutions by taking primary ownership of designing, developing, and implementing high-quality, scalable production ML and analytics systems, including predictive models, intelligent automation pipelines, and LLM-augmented workflows.
-Engineer Bespoke Integration Architectures, designing and building custom API-led integrations using enterprise integration platforms—such as MuleSoft Anypoint Platform or equivalent middleware solutions—to ensure seamless connectivity across enterprise data sources, operational systems, and cloud environments in highly regulated settings. Demonstrated experience with comparable iPaaS or API management platforms (e.g., Dell Boomi, Azure API Management, Apigee, AWS API Gateway) is strongly considered; direct MuleSoft experience is a plus.
- Orchestrate Complex Workflows, leveraging modern workflow automation and process orchestration platforms—such as Regrello or equivalent solutions—to model, automate, and optimize multi-stakeholder operational processes in manufacturing, logistics, supply chain, and mission operations contexts. Candidates with hands-on experience in comparable platforms (e.g., Temporal, Prefect, Apache Airflow, ServiceNow) are strongly encouraged to apply; direct Regrello experience is a plus.
- Own the Entire Data Lifecycle- on-site with customers—from strategic data modeling to hands-on ETL/ELT pipeline construction, feature engineering, and integration strategy—ensuring data is always ready, optimized, and secure for advanced analytics and AI applications.
- Lead Rapid Prototyping and Iteration, developing proofs-of-concept and MVPs side-by-side with customer teams to demonstrate data science and integration capabilities and set the pace for rapid, mission-aligned delivery.
---
Mission Responsibilities
- Serve as the forward-deployed technical lead on high-profile customer engagements—designing, building, and deploying tailored data science and integration solutions for defense, intelligence, and aerospace missions on-site.
- Architect and implement enterprise integration solutions—using platforms such as MuleSoft Anypoint Platform or equivalent iPaaS tooling—including API design, development, and management across REST, SOAP, and event-driven integration patterns within secure customer environments.
- Design and deploy workflow automation solutions—leveraging platforms such as Regrello or equivalent orchestration tooling—to model complex operational processes, coordinate cross-functional teams, and surface data-driven insights at key mission decision points.
- Lead integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.
- Work with customer IT and security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and applicable regulatory frameworks.
- Partner with internal product and engineering teams to co-develop integration patterns and data science capabilities informed by frontline customer feedback.
- Enable customers to adopt modern data platforms and integration middleware for field operations, asset visibility, command center analytics, and secure operational workflows.
- Mentor junior FDEs and share lessons learned with the broader engineering community to shape playbooks, integration templates, and reusable data science assets for government innovation.
- Translate mission priorities into actionable data and integration roadmaps aligned with agency strategy, presenting findings and recommendations to senior stakeholders.
---
What We're Looking For
We're looking for a builder, a problem solver, and a mission-first leader who thrives in forward-deployed environments. The ideal candidate brings:
- 8+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions, ideally in customer-facing or field-deployed settings.
- Strong background in Computer Science, Data Science, or a related engineering discipline.
- Expert-level proficiency in one or more programming languages (e.g., Python, Java, SQL).
- Extensive hands-on experience building and deploying AI/ML solutions, including model development, MLOps pipelines, LLM integration, prompt engineering, and agentic frameworks (e.g., LangChain, LlamaIndex).
- Demonstrated expertise in enterprise integration platforms and API-led connectivity design, with experience in tools such as MuleSoft Anypoint Platform, Dell Boomi, Apigee, Azure API Management, or equivalent; direct MuleSoft experience is a plus.
- Demonstrated expertise in workflow orchestration and process automation platforms, with experience in tools such as Regrello, Temporal, Prefect, Apache Airflow, or equivalent; direct Regrello experience is a plus.
- Deep expertise in data modeling, processing, and analytics with demonstrable proficiency in enterprise data platforms (e.g., Snowflake, Databricks, BigQuery, Redshift).
- A "get-things-done" attitude with a proven ability to deliver fast and impactfully in ambiguous, customer-site environments.
- Exceptional communication and presentation skills—able to articulate complex data science and integration concepts to both technical and non-technical mission stakeholders.
- Proven ability to lead technical engagements, mentor junior FDEs, and own technical delivery end-to-end.
- **Ability to travel 50-75% of the time to customer sites, including classified facilities.**
- **Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship.**
- **Eligible for and willing to obtain a U.S. Security Clearance.**
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Preferred Qualifications
- Prior experience in a forward-deployed, field engineer, or embedded technical advisor role with direct customer engagement.
- Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
- Background in defense, aerospace, or military logistics operations.
- Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.
- Direct hands-on experience with MuleSoft Anypoint Platform, including advanced DataWeave and Runtime Fabric deployments.
- Direct hands-on experience with Regrello for operational workflow orchestration in manufacturing, supply chain, or logistics domains.
- Expert-level Python and/or Java proficiency in a professional data science or integration engineering setting.
- Experience developing and deploying LLM-augmented solutions within highly regulated or classified industries.
- Relevant platform certifications such as:
- MuleSoft Certified Developer / Architect
- Databricks Certified Associate/Professional
- AWS/GCP/Azure Data or ML Engineer certifications
- Data Science and Analysis Certifications or relevant experience
- Experience with event-driven architectures, messaging systems (e.g., Kafka, RabbitMQ), and streaming data pipelines.
- Familiarity with CI/CD pipelines, containerization (Docker/Kubernetes), and DevSecOps practices in regulated environments.
*本職種は障害者手帳をお持ちの方を対象としています。
<職務内容>
Salesforceは、自社製品に加え、パートナー企業が提供する様々なサービスやソリューションとの連携により、その価値を最大限に高めています。Salesforceパートナーとは、Salesforceの製品やサービスをお客様に提供・サポートする企業のことで、具体的にはSalesforceの導入支援、コンサルティ
ング、アプリケーション開発、ライセンス販売など、多岐にわたるサービスを提供しています。
アライアンス事業統括本部は、この広大なパートナーエコシステムの中心となり、パートナー戦略の策定から実行までを主導する、非常に戦略的な部署です。その中のパートナープログラムチームは、アライアンスの基盤となるパートナープログラムの実行・管理を担当します。本社や日本法人内の関連部署と連携し、市場で最も先進的で魅力的なパートナープログラムの実現と競争優位性の確立を目指します。
本職務ではパートナープログラムチームの一員として、社内外との調整や、関連するコンテンツを管理する役割を期待しています。
具体的には、以下の業務を主に担当することになります。但し、これらに限定されるものではありません。
・データ管理と共有: 業務データを集計・加工し、必要なメンバーに分かりやすく共有します。
・情報発信: 社内やパートナー企業向けのウェブサイトの情報を更新したり、新しい情報を発信したりします。
・問い合わせ対応: パートナー企業からの質問に答えたり、社内メンバーからの問い合わせに対応したりします。
・マニュアル作成: 仕事の進め方を分かりやすくまとめたマニュアルを作成・更新します。
・海外との連携: 翻訳ツールなどを活用して、海外のメンバーと英語でやり取りし、必要な情報を取得します。
<必須要件>
・2年以上の社会人経験
・Salesforce製品のシステム使用経験(例:Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Tableau, Slackなど)
・Google Workspace(Googleドキュメント、スプレッドシート、スライド)やMicrosoft Office(Word,
Excel, PowerPoint)などの実務使用経験
・メール、カレンダー、チャットといった基本的なビジネスコミュニケーションツールの使用経験
・ビジネス文書の作成経験(例:社外向けメール、議事録、提案書、報告書)
・関数(VLOOKUP, SUMIF, COUNTIFなど)やピボットテーブルを使ったデータ加工・編集の経験
・Webサイトのコンテンツ作成・更新経験
・データや事実に基づき、論理的に思考し、周囲と円滑なコミュニケーションが取れる方
・複数の業務やタスクを管理し、納期を意識して計画的に業務を進められる方
・新しい知識やスキルを積極的に学び、ご自身の成長につなげたいと考えている方
・複数の業務を同時にこなす、マルチタスクスキルがある方
・ご自身の障害特性を理解し、安定して働く準備が整っている方
<歓迎要件>
・翻訳ツールなどを活用して、英文のドキュメントや資料を読み書きできる方
・業務効率化のため、ITツールやAIなどを積極的に活用できる方
・社内外の様々な人と、円滑にコミュニケーションを取ることができる方
・IT企業(コンサルティングファーム、システムインテグレーター、独立系ソフトウェアベンダー)での就
業経験
選考にあたって合理的配慮が必要な方はこちらのEmailアドレス宛にお知らせください。
pwd@salesforce.com
As a Sales Leader you will be managing and developing a team of Account Executives. You will participate and lead in client and prospect meetings as well as work cross-functionally with internal partners and corporate resources as required. You will be responsible for ongoing mentoring and development of the sales team which includes recruiting, hiring and training new team members on sales process. In this role you will report on sales activity and forecast to senior sales management.
As a Regional Vice President you will be responsible for setting and implementing the Salesforce mutual Go-to-market sales strategy for the Customer 360 product family. You will lead, build and grow a sales organization for this product family in the Federal Department of War segment.
Your Impact:
The teams you lead here at Salesforce will directly impact the growth of our overall organization. You will be masterful in client engagement and impact how your customers do business in an innovative environment. You will coach your team to develop in their careers, and inspire your team to do the best work of their life.
Provide support and mentorship to direct reports by participating and leading in client and prospect meetings or engaging other corporate resources as required
Development of a winning team, including recruiting, hiring and training
Coaching direct reports on strategies to drive sales wins
Accurate reporting on sales activity and forecasting to senior sales management
Consistent monitoring of the sales activity of the team, and tracking of results
Actively leading and monitoring demand generation activities
Leading initiatives to drive customer awareness and engagement
Develop and implement successful sales campaigns
Engaging at C-level in enterprise customer organizations
Capable of successfully leading significant client concerns and issues
Work cross-functionally with internal partners and corporate resources for consistent processes and a successful team
Develop required Corporate relationships and Executive engagement to support success
Your Qualifications:
2+ years experience in Sales Leadership
10+ years in software and/or applications sales; ideally an IT centric solution/application software, selling primarily to the CxO level (ideally CIO)
Recent experience with the Enterprise customer segment
Experience selling to customers in the Public Sector, ideally Federal/Department of War vertical
Strong track record of success in leading complex top account teams within a high-growth, matrixed environment. Consistent overachievement of quota and revenue goals.
Strong track record of recruiting, developing, coaching and retaining a high performing sales organization
Strong cross-functional partnership skills to drive collaboration across multiple internal and external stakeholders
Excellent presentation and executive engagement skills
Excellent negotiation skills
About MuleSoft, a Salesforce Company
Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row.
Role Description:
Our MuleSoft DoW team is seeking to hire a Senior Account Executive that has a proven track record of selling enterprise software to the DWD. Our current need is for: Senior AE to cover the potentially services or defense agencies.
MuleSoft helps agencies build stronger connections between citizens, employees, governments, services, and the information they all need. That makes government and civilian entities more responsive, effective, and above all, efficient.
As a DoD Account Executive, you would be responsible for generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide application platform initiatives.
Your Impact:
You will work closely with your customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce MuleSoft Platform to evangelize the solution that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.
Roles & Top Qualifications:
-MuleSoft DoW Account Executives require anywhere from 2 - 10+ years of quota carrying software or technology sales, account management
-Enterprise-level sales experience with a proven track record of success focused on selling into the Department of War.
-Integration sales experience is preferred
-A bachelor's degree is strongly preferred.We will align your experience with the best suited segment.
Across all sales teams, we are looking for the following attributes:
Consultative selling experience
Prospecting Skills
Strong Communication Skills
Strong Business Acumen
Has a competitive spirit
Ability to collaborate
Resourceful
Coachable
Drive for results
Ability to work in fast-paced, team environment
Strong Executive Presence
Experience articulating ROI
Solution Selling Ability
Strong Discovery Skills
Objection Handling Skills
Planning and Closing Skills
Description
Our up-market Enterprise team focuses on working with exciting growing organizations of 4,501- 10,001+ employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.
Vertical
This role will be specifically selling into one large account: Edward Jones based in St. Louis. Candidates should be located as close as possible to that location.
Day to Day
Our Enterprise Account Executives engage with existing customers and new leads to sell the Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities through both warm leads and whitespace prospecting.
Responsibilities
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Preferred Qualifications
Average of 5-10 years of full cycle sales experience, with at least 3 in the field
Proven experience in managing existing customer accounts to drive upsell/cross-sell opportunities, as well as acquiring new logo accounts OR focusing exclusively on new logos (Hunter role)
Ability to build and deliver presentations to your customers
Ability to strategize with a large extended team
Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Role Overview:
As an Account Executive, you will own a defined book of prospects and a few customers in the Commercial Business Unit (CBU) across Portugal, where you’ll be responsible for building long-term relationships, aligning Salesforce’s value proposition to customer business objectives, and driving sustained growth.
This is a senior sales role ideal for top-performing sales professionals who are passionate about prospects and customer success, account development, and cross-functional collaboration.
Key Responsibilities:
1.Revenue Growth & Pipeline Generation
Identify new opportunities within named prospects and customers and drive Generated Pipeline and ACV Growth
Ensure strong participation in territory planning and forecasting activities.
2. Prospecting & Field Sales Execution
Actively prospect greenfield accounts and whitespace within the territory.
Run structured cold outreach campaigns (calls, emails, LinkedIn) to engage net-new logos.
Drive face-to-face meetings and in-person customer visits as a core go-to-market motion.
Build pipeline from the ground up, especially in underpenetrated verticals or geographies.
Demonstrate grit, energy, and ownership in opening doors and creating new opportunities.
3. Customer Relationship Management
Develop and nurture trusted relationships with senior stakeholders at assigned propsects and customers.
Act as a Trusted Partner, driving customer satisfaction, retention, cross-sell and up-sell
4. Strategic Account Planning
Lead account planning efforts, aligning with the Cloud teams to drive a unified customer strategy.
Drive long-term account strategy based on business goals and market trends.
5. Internal Coordination & Execution
Orchestrate cross-functional Salesforce teams and resources to meet customer needs.
Act as a Team Seller, sponsoring deals and ensuring alignment across account teams.
6. Value Communication
Clearly articulate Salesforce’s value proposition and differentiation through value selling techniques, storytelling, and industry insights.
Qualifications:
5+ years of quota-carrying sales experience in a B2B SaaS or cloud technology environment.
Proven track record of meeting or exceeding sales targets in complex enterprise deals.
Demonstrated success prospecting new logos, cold calling and conducting in-person sales meetings.
Strong strategic thinking, business acumen, and customer-centric mindset.
Excellent communication, negotiation, and presentation skills.
Experience managing and navigating large, matrix organizations.
Familiarity with Salesforce products and ecosystem is highly desirable.
Fluency in English and Portuguese
Why Join Salesforce?
Commitment to equality and sustainability
Access to cutting-edge AI and digital tools
Culture of innovation, trust, and impact
As a Sr. Manager on the Corporate Development Integration team, you will participate in the strategy, planning and execution of complex integration and change management priorities for our acquisitions. You will orchestrate large-scale, cross-functional M&A efforts, leading through ambiguity and championing change to ensure a seamless experience for all stakeholders. This role requires a strategic thinker who can drive agile decision-making, navigate ambiguity, embrace change, and foster a high-performance team culture. You'll work out of the Salesforce office on a hybrid schedule, 3 days a week.
RESPONSIBILITIES
Strategic Execution: Development and execute acquisition integration strategy. Partner with a large cross-functional team to orchestrate impactful integration planning and execution throughout the deal lifecycle.
Stakeholder Influence & Alignment: Cultivate and leverage strong, trusted cross-functional relationships to drive alignment, skillfully negotiate complex trade-offs, and navigate challenges essential to meeting all integration objectives.
Critical Thinking & Agile Decision-Making: Apply critical and strategic thinking to proactively challenge assumptions, generate innovative solutions, and enable agile decision-making. Take calculated risks to accelerate progress and ensure the achievement of key business objectives.
Change Management: Drive the development and delivery of tailored change management programs that accelerate the acquired businesses' connection, productivity, and overall performance.
Program Performance & Transparency: Drive transparency to program performance through stakeholder and sponsor updates to communicate progress, surface issues and opportunities, champion team wins, and use feedback and measurement to continuously adjust and remove barriers.
PROFESSIONAL EXPERIENCE/SKILLS REQUIRED:
Strategic & Critical Thinking: Proactive and inquisitive, with the ability to challenge assumptions, solve complex problems, and apply analytical rigor to generate innovative solutions. Steadfast in retaining focus on overall business objectives.
Stakeholder Influence & Alignment: Able to establish and build close trusted working relationships. Strong personal credibility, partnering and collaboration skills. Able to leverage influence to resolve issues and drive alignment toward common goals
Project and Program Management Skills: Experience in planning, design, and implementation of complex, cross-functional business efforts.
Managing Through Ambiguity: Ability to work well under deadlines, juggle multiple priorities and work proactively and productively in the face of ambiguity or uncertainty. Strong meeting leadership and facilitation skills to drive agile decision-making, even with incomplete information.
Business Leadership Skills: High EQ with strong, team-oriented leadership skills. Able to identify, frame, and confront risks and issues and make recommendations for mitigations or resolutions. Strong initiative, personal ownership and follow through. Solid intuition for business.
Effective Communication: Excellent written and verbal communication skills, with the confidence and humility required to navigate diverse settings, styles, and levels of seniority.
OTHER SKILLS/REQUIREMENTS:
6-8 years experience in consulting, corporate development, or similar domain leading complex, large-scale programs; experience managing teams and stakeholders across diverse geographies and time zones
Very strong writing and presenting skills, ability to synthesize complex topics for senior level stakeholders
Broad understanding of M&A (acquisition lifecycle, integration planning, and strategic considerations) and SaaS business (Go to Market, Product, and Operations)
Proven ability to lead through ambiguity and manage high-stakes projects
Salesforce.com organization and product knowledge is a plus
We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!
The Experience
The Tableau Specialist role is part of our Public Sector Sales team, focused on driving data and analytics transformation across Switzerland and Austria. As a strategic overlay specialist, you will partner closely with Account Executives to serve federal and cantonal/state governments, education, healthcare, and public utilities across the Alpine region.
We are looking for a Tableau Specialist who serves as the primary analytics authority for the region — guiding public sector leaders from initial curiosity to full-scale adoption, and positioning data as the backbone of modern government services.
What You'll Actually Be Doing
Partner with Account Executives to build and close a Tableau pipeline, leading product demonstrations, custom Proofs of Value (PoV), and executive presentations tailored to public sector needs.
Act as a trusted advisor to senior government stakeholders, translating complex challenges — such as eGovernment initiatives, open data mandates, and reporting obligations — into compelling visual analytics use cases.
Collaborate across a matrixed organization including Solution Engineers, Customer Success, and the broader Salesforce Public Sector team to deliver a unified customer experience.
Maintain accurate forecasting and opportunity management within your portfolio using Salesforce Customer Relationship Management (CRM) tools.
You're Our Person If...
You have proven experience in a specialist sales or overlay role within data, analytics, or enterprise software (including Business Intelligence (BI), data platforms, or AI-driven insights).
You have a deep understanding of the public sector landscape in Switzerland and/or Austria, including public procurement processes and frameworks.
You are fluent in German and English and can communicate complex data capabilities as clear, tangible value to senior government stakeholders.
You thrive in a fast-paced, matrixed environment and have a track record of winning collaboratively across teams.
Even Better If...
You have working proficiency in French, particularly for engagement with Swiss Federal accounts.
You have experience working with local systems integrators or consultancies specializing in Swiss and Austrian public sector markets.
Our Growth Business, focuses on working with established organisations who are in a position to accelerate their growth. You will have the opportunity to work in a fast paced team with exciting projects and personalised training and career opportunities.
Why Join Salesforce as an Account Executive?
Our SMB & MB teams work with businesses who are at a size where you can really start to look at putting together complex sales solutions and partnering with all areas of our ecosystem.
This role is the perfect opportunity to immerse yourself in all things Salesforce. You will get exposure to a range of internal teams and business units, so your overall knowledge of how we work and operate will grow very quickly.
We offer formal and informal training for all people coming into this role, and this will be entirely focused around your strengths and goals. We encourage 360 degree feedback, so you have the opportunity to take your own initiative and blaze your own trail.
Day to Day
Our SMB & MB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision makers within their patch, and become naturals at helping customers realise value from their Salesforce investments.
You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.
Partnering with internal teams to drive additional value and share expertise
Account tiering, POV mapping & industry mapping
Using multiple channels to reach out to sales opportunities and uncover net new logo opportunities
Managing and overcoming objections
Researching & understanding customer personas and industries
Managing a large volume of accounts and prioritising appropriately
Balance competing priorities and timelines
Who you are
You will be an established AE who is excited about a career at Salesforce. Ideally you will have worked with complex sales solutions, but this isn’t essential as long as you’ve been in an end-to-end quota carrying role
Embody a growth mindset. You’re thinking ahead and have a plan for yourself.
You're able to craft a point of view, hold an opinion, and build credibility as a 'Trusted Adviser" within your customers
Self awareness is very important, and you must understand your ‘why’. You’re naturally curious and will be excited about the chance to absorb all Salesforce has to offer
We don’t need you to have used Salesforce before, but it would have an advantage. A genuine passion for technology, disruption and innovation is also ideal.
At Salesforce, we’re inspiring the future of business with AI, data, and CRM. We help organizations across every industry unlock value, drive transformation, and connect with customers in new ways. Our Professional Services team plays a critical role in shaping these outcomes—partnering with customers to define strategy, execution, and long-term success.
We are looking for a Services Sales Solution Director to lead the shaping and design of large, complex, and transformational services engagements.
You will operate at the intersection of sales, strategy, and delivery, partnering with Account Executives and customer stakeholders to define business outcomes and translate them into executable programs.
This role is pivotal in ensuring every engagement is positioned for success—from early discovery through to seamless handover to delivery.
Responsibilities:
Requirements:
Desired Skills:
About the Role
We are looking for a strategic, results-oriented Senior Leader to join the Strategy & Programs team within Salesforce Professional Services' Global Delivery Centers (GDC). This senior leadership role sits at the intersection of Business strategy, Program Management, and Talent Strategy — driving the GDC's evolution into a high-performing, future-ready delivery organization.
The ideal candidate brings deep experience in professional services strategy, global operating models, and program execution, with a passion for building capability at scale. You will partner closely with GDC leadership, delivery leaders, and global PS stakeholders to shape and execute the strategic agenda.
Key Responsibilities
Strategy & Transformation
Define and drive the multi-year strategic roadmap for the GDC in partnership with the VP/SVP of Global Delivery and PS leadership
Translate the Professional Services business strategy into GDC-specific priorities, operational plans, and measurable outcomes
Lead strategic planning cycles (annual operating plan, quarterly business reviews) ensuring alignment across GDC Practices
Monitor industry trends in professional services delivery, including AI-augmented delivery, to inform GDC strategy
Lead large-scale transformation programs across the GDC focused on Talent Strategy, Business Management, Delivery Excellence, Scalability, and operational efficiency
Establish governance cadences and frameworks to ensure accountability, transparency, and timely decision-making across programs
Own change management for GDC-wide transformation initiatives, driving adoption and sustained behavior change
Talent Strategy & Future-Ready Organization
Develop and drive a GDC-wide talent strategy that anticipates future skill requirements aligned to Salesforce product evolution (including AI, Data Cloud, and Agentforce) and the evolving customer/industry needs
Partner with GDC People Partners and global Talent teams to identify capability gaps and design targeted upskilling, reskilling, and career development programs across GDC locations
Build talent pipelines for next-generation roles
Champion a learning culture across the GDC, embedding learning agility, growth mindset as core organizational practices
Integrate talent readiness as a strategic pillar of every GDC transformation and growth initiative — ensuring people capability keeps pace with business ambition
Stakeholder Management & Influencing
Serve as a strategic thought partner to GDC senior leadership and act as the connective tissue between the GDC and global PS functions (Sales, Finance, HR, Enablement, Practice)
Build trusted relationships with regional delivery leaders, COEs, and cross-functional stakeholders to drive alignment on shared priorities
Prepare and present executive-level communications, strategic narratives, and business reviews for PS and Salesforce leadership audiences
Navigate complex, matrixed environments — aligning stakeholders across geographies, time zones, and organizational layers
Represent the GDC's strategic interests in global PS planning forums and leadership discussions
Team Leadership
Lead and grow a high-performing Strategy & Programs team within the GDC, providing clear direction, coaching, and development opportunities
Build a team culture grounded in driving value for stakeholders, and ownership of outcomes
Qualifications Required
16+ years of experience in strategy, transformation, or programs roles — ideally within professional services, consulting, or a global technology company
Masters in Business Administration
Proven ability to lead complex, cross-functional programs in a global, matrixed environment
Strong analytical and structured problem-solving skills with the ability to translate insight into action
Exceptional executive communication and storytelling skills — comfortable presenting to C-suite and global leadership audiences
Preferred
Experience within Salesforce Professional Services or a Salesforce SI partner ecosystem
Familiarity with Salesforce platform capabilities — including Sales Cloud, Service Cloud, Data Cloud, and Agentforce
Experience with GDC/delivery center strategy
Join an agile team with deep startup roots. We operate as a high-velocity ‘startup-within-Salesforce,’ following our recent acquisition. We have successfully navigated the "0 to 1" journey and are now scaling Agentforce for Supply Chain from 1 to 100. This involves moving beyond a single-stack startup architecture into a sophisticated, multi-environment global operation that serves the world’s largest enterprises and government entities.
This is a unique leadership opportunity to manage the production excellence of a high-growth AI product while balancing a complex technical landscape: from our modern Salesforce-native deployment to legacy environments and highly specialized custom deployments for global tier-one customers.
As the Director of Production Support Engineering, you will be the strategic leader and people manager for our embedded reliability organization. You will lead a high-caliber team of Lead and Principal Engineers (LMTS/PMTS) who are integrated directly into the product lifecycle.
Your challenge is one of orchestration and strategy. You will be responsible for defining the roadmap that allows us to scale our commercial Salesforce offering into a multi-region, multi-substrate powerhouse. Simultaneously, you will oversee the stability of our legacy and custom enterprise environments, ensuring our most critical customers receive "five-nines" reliability. You will also be the lead architect for our future, charting the course for Private Cloud Edition (PCE) and Government Cloud offerings that require the highest levels of security and sovereignty.
Strategic Roadmap & Vision: Devise and champion a long-term infrastructure strategy that balances rapid AI product innovation with the rigorous demands of enterprise-grade reliability and global scale.
People Leadership: Manage and grow a world-class team of Production Support Engineers. You will be responsible for technical mentorship, career development, and maintaining a high-performance, low-ego culture.
Multi-Substrate Scaling: Lead the transition to a multi-region and multi-substrate deployment model within the Salesforce commercial cloud, ensuring our "Super Agent" architecture is resilient across global geographies.
Legacy & Custom Operations: Oversee the maintenance and support of our legacy environments and bespoke customer deployments, ensuring a seamless experience for long-term partners as they transition toward our modern stack.
Compliance & Sovereignty Strategy: Act as the primary stakeholder for our Private Cloud (PCE) and Government Cloud initiatives, ensuring our infrastructure meets strict regulatory and data-residency requirements without sacrificing developer velocity.
Operational Excellence: Define and hold the team accountable to SLIs, SLOs, and error budgets. You will lead the "incident-to-insight" loop, ensuring production issues result in structural improvements to the product.
Stakeholder Management: Collaborate with Product, Engineering, and Security leadership to align infrastructure investments with the broader business goals of the Agentforce ecosystem.
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
10+ years of experience in Production Engineering, SRE, or Infrastructure roles, with at least 3-5 years in a formal people management capacity.
Deep Technical Roots: You must remain highly technical. You are comfortable reviewing architecture designs for Kubernetes, Terraform, and distributed databases (PostgreSQL), and you understand the operational nuances of AI/GPU workloads.
Experience at Scale: A proven track record of managing production environments through a "1 to 100" scaling phase, ideally in a multi-region or multi-cloud context.
Strategic Clarity: Demonstrated ability to articulate a complex technical vision and turn it into an actionable roadmap that stakeholders can rally behind.
Enterprise Savvy: Experience supporting "Big Iron" enterprise customers with custom deployment needs and high-compliance requirements.
High-Stakes Leadership: Proven ability to lead through major incidents and complex architectural migrations with a calm, decisive approach.
AI-Forward Mindset: Experience leveraging AI tools to optimize team workflows and a clear vision for how AI will transform the future of production support.
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Preferred Qualifications
Experience with Government/Sovereign Clouds: Direct experience navigating FedRAMP, IL5/IL6, or similar high-security compliance frameworks.
Salesforce Infrastructure Knowledge: Familiarity with Hyperforce, Salesforce Data Cloud, or the internal mechanics of a "Private Cloud Edition."
Hybrid Infrastructure: Experience managing the bridge between public cloud (AWS/GCP/Azure) and specialized enterprise environments.
Advanced Degree: M.S. in Computer Science or a related technical field.
Lead/Principal Technical Writer (Trailhead) - Missionforce CX
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you’ve come to the right place.
We're looking for an experienced writer for the Missionforce Content Experience team. As a Trailhead Specialist, you will be a pivotal member of our team, combining expertise across content strategy, editing, and writing to deliver impactful enablement for Salesforce customers. This role requires a deep understanding of the Trailhead content lifecycle, a passion for customer success, and the ability to drive strategic initiatives across multiple clouds.
You will play a key role in setting and upholding content quality standards, ensuring strategic alignment, and fostering collaboration to produce industry-leading enablement. Collaborating closely with product leadership, you'll help build AI-powered content that supports mission-critical work across the U.S. Department of Defense, the Intelligence Community, Aerospace, and Allied Nations. If this excites you, come talk to us.
What you’ll do:
Independently determine content needs and create essential materials (e.g., release notes, Help articles, implementation guides) for customers and engineers.
Research, plan, draft, and validate Trailhead modules that align with the strategic vision of Missionforce.
Uphold the stringent content quality standards set by our team, collaborating closely with Strategists and the centralized Trailhead team.
Contribute to the team's leadership in the research and enablement of AI in CX Trailhead, including creating and testing specific use cases for Trailhead Academy.
Work cross-functionally with PMs, UX Designers, Engineers, Support, and Researchers to map out the customer journey, define use cases, and deliver a holistic content set.
Required Experience/Skills
10+ years of experience in end-to-end content development, including strategic planning, writing, and editorial oversight for enablement content.
Creative problem solver who can operate independently.
Ability to write clean, concise, and effective content.
Experience with XML/DITA and Markdown/Git.
Excellent project and stakeholder management skills, with the ability to self-prioritize and drive alignment.
Ability to create process flow and database architecture diagrams.
Ability to quickly learn complex technologies.
High standards of quality, editing skills, and attention to detail.
Strong understanding of how to customize content for different personas.
Desired Experience/Skills
AI-first mindset: Demonstrate a strong curiosity and competence in AI tools and techniques — especially generative AI — along with the ability to simplify complex topics, engage diverse audiences, and increase real-world application.
Strategic thinking: Help define the strategic vision for content for Missionforce products, focusing on today's priorities while building toward the future (might include adoption of new or different types of content or tools).
Vocal leadership: Be comfortable asking questions, raising issues, or identifying opportunities for collaboration between teams. Bring together team members and stakeholders to create innovative solutions to problems.
Data-driven: Identify improvements to content performance through data analysis, customer feedback, usage trends, process changes, and best practice research. Establish KPIs to track content effectiveness and workflow health.
Skilled storytelling: Demonstrate excellent presentation skills and ability to maintain an "executive presence," especially when things get challenging.
Workplace advocate: Provide mentorship and guidance to other team members to support knowledge sharing and skill development across functions.
#LI-Y
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Today, the global supply chain is plagued by manual, slow, and fragmented processes and data that force companies to rely heavily on email, spreadsheets and manual labor to manage complex, ever-shifting operational workflows. Agentforce for Supply Chain is reimagining the supply chain by empowering companies to collaborate and automate complex business processes on a single platform. As a Product Management Director for the Store, you will be vital in building out and managing a store of processes. These processes can be used by customers and drive both usage growth as well as tangible business value (e.g cost savings). We are seeking a customer-obsessed team member with experience delivering enterprise products, passion for solving big problems with creative solutions, and commitment to speed and quality.
As a Release Manager for Regrello, you will be the linchpin between development and operations. You will ensure that updates and new features are delivered efficiently and reliably, minimizing disruptions and maximizing the value derived from the Salesforce platform. This role is critical for coordinating changes, maintaining stability, and ensuring that every feature rollout—from weekly hotfixes to major quarterly releases—goes off without a hitch.
Release Quality Control: Ability to push back on releases that are not meeting quality standards and communicate clearly why.
Release Execution & Hotfixes: Own the execution and coordination of weekly hotfixes, serving as the primary lead for "pressing the button" to deploy critical updates and bug fixes.
Major Release Management: Own the end-to-end schedule and logistics for major feature releases, ensuring all stakeholders are aligned and business-critical systems remain stable.
Infrastructure & Deployment: Manage and monitor deployments specifically within Hyperforce and Falcon environments, ensuring high standards for reliability and performance.
Environment Syncing: Manage multiple environments (development, testing, staging, and production) and ensure they stay in sync across the entire release pipeline.
Version Control & Collaboration: Maintain version control systems to track changes, manage code merges, and resolve conflicts among development teams to maintain codebase integrity.
Governance & Compliance: Enforce governance policies to ensure all deployments comply with organizational standards and identify opportunities for CI/CD process improvements.
Communication: Provide regular status updates to stakeholders, prepare comprehensive release notes, and ensure all deployment documentation is accurate and up to date.
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance.
Education: Bachelor's degree in Computer Science or a closely related technical field.
Technical Skills & Scripting Expertise: Strong foundational technical skills with advanced scripting expertise (e.g., Python, Bash, Shell, JavaScript) to drive automation, tool building, and complex troubleshooting.
5+ years of experience in Release Management, DevOps, or Software Engineering within enterprise B2B SaaS environments.
Technical Proficiency: Hands-on experience with Hyperforce and Falcon deployment architectures.
Salesforce Expertise: In-depth knowledge of the Salesforce platform, including its capabilities, limitations, and best practices.
DevOps Tooling: Proven experience with CI/CD tools, version control (e.g., Git), and automated deployment workflows.
Project Management: Ability to manage complex release cycles, coordinate with multiple teams, and meet tight deadlines under pressure.
Communication: Excellent spoken and written communication skills with the ability to present technical release status to both technical and non-technical audiences.
Operational Rigor: Rigor and consistency in managing release backlogs and executing delivery with a focus on quality and risk mitigation.
Familiarity with the Salesforce platform ecosystem (e.g., APIs, platform services).
Salesforce Administrator or Platform App Builder certifications.
Specialized certifications in Salesforce DevOps or CI/CD fundamentals.
Experience in technical project management leading broad initiatives beyond standard release cycles.
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows.
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Mexico City | Hybrid
Department Overview
The Enterprise Data & AI Solutions group is the organization’s strategic hub for cognitive automation. We move beyond traditional data management to build the autonomous engines that power executive decision-making. Our team is composed of Architects of Autonomy—professionals with the technical depth to build systems from the ground up and the strategic vision to leverage AI to ensure scalability. We partner with the C-suite to solve high-complexity challenges by deploying sophisticated multi-agent ecosystems that operate with continuous uptime.
We are seeking a Principal Agentic Data Systems Engineer. This is a role for a technical visionary who has mastered traditional data engineering and is now focused on the next frontier: Agentic Force Multiplication.
You are someone who knows how to supercharge their workflows.
In this position, you shift from being a traditional individual contributor to a Human-in-the-Loop (HITL) Orchestrator. You will serve as the primary architect of a high-performing digital workforce, operating as a "Team of One" that achieves the output equivalent of a 3-5 person engineering squad. Your value lies not in manual coding, but in the high-level design and supervision of autonomous agents that execute engineering, QA, governance, and analytics workflows on your behalf.
The Strategic Shift: You are redefining the data team model. Instead of managing human personnel, you manage complex "hand-off" protocols between specialized AI agents, acting as the central anchor for a hybrid human-agent intelligence unit.
Autonomous Scaling: Architect and maintain a private ecosystem of 10+ autonomous agents specialized in ETL, synthetic data generation, automated QA, and predictive modeling.
Agentic Orchestration: Design multi-step reasoning architectures and verification protocols to ensure agents autonomously validate and peer-review their own outputs.
Complex Problem Resolution: Transform high-level, ambiguous business requirements into production-ready data products independently, bypassing the need for mid-level project management.
Governance & Oversight: Use domain knowledge to ensure deployed tools are well governed. Governance as code for data pipelines and Agentic development. Context aware Agent development.
Contextual Integration: Develop and maintain Model Context Protocol (MCP) servers to provide agents with secure, deep-link access to Snowflake, Salesforce, AWS, and proprietary internal data catalogs.
Engineering Foundation: Production-grade proficiency in Python, dbt, Airflow, and advanced SQL. Apache Spark, and Snowflake.
AI Orchestration: Fluency in AI-native development environments (e.g., Cursor, Codex, or Claude Code). Expert in Prompt Engineering. Mastery of agentic frameworks such as LangGraph. Leverage MCP servers to retrieve data from tool stack
Cognitive Architecture: Expert-level knowledge of chain-of-thought prompting, self-correction loops, and iterative reasoning paths.
Salesforce Knowledge: Salesforce Core and Data 360 understanding
Systems Design: Advanced understanding of Data Mesh, Data-as-a-Product (DaaP), and Event-Driven Architectures. Semantic layer. Knowledge Graphs.
Cloud Infrastructure: Experience using agentic workloads via Docker, Kubernetes, and serverless compute environments.
Experience: 7+ years of experience in high-stakes Data Engineering, Architecture, or Data Science.
Senior experience with Python & SQL
Operational Leverage: A documented history of using generative AI to accelerate personal and departmental output by orders of magnitude.
Strategic Autonomy: The ability to function as a "Domain Data Officer," managing end-to-end data strategy for a business unit with minimal supervision.
Technical Intuition: Superior analytical judgment—the ability to identify subtle logic errors or hallucinations in agentic output before they reach production.
08:00 – Intelligence Synthesis
While you start your day, your "Scout Agents" have already completed an automated audit of the overnight data pipelines. You review a synthesized report highlighting three anomalies in the global revenue stream. One agent has already drafted a proposed SQL remediation and a unit test; you review the logic and authorize the deployment to production.
Stakeholder triage and problem framing/overnight pipeline audit, anomalies, drafted SQL remediation, unit test, approve deployment:
Claude Code / Claude Enterprise / Codex / Agentforce-style command layer
Snowflake, Tableau metadata, dbt artifacts, pricing event logs
ranked brief with pricing overrides, lineage breaks, semantic definitions, supporting evidence
human deciding noise vs escalation vs today’s work
10:30 – Architectural Orchestration
A request arrives from the CFO for a "High-Resolution Market Volatility Stress Test." Rather than building the model manually, you define the parameters for your agentic fleet. You orchestrate a "Research Agent" to pull external market indicators, a "Simulation Agent" to run the Monte Carlo iterations, and a "Synthesis Agent" to build a live-updating executive dashboard. You spend your time on validation and strategic interpretation.
13:30 – Knowledge Retrieval & Documentation
You encounter a legacy pricing algorithm with no surviving documentation. You deploy an "Information Retrieval Agent" to parse thousands of historical Slack threads, Jira tickets, and GitHub commits. Within minutes, the agent provides a technical summary of the original design intent. You direct the agent to update the global metadata repository so this knowledge is permanently accessible to the organization.
legacy algorithm overview/chage, retrieval across historical Slack / Jira / GitHub, technical summary, metadata repository update.
leadership-triggered critical investigation
search across SQL corpus, dbt lineage, notebook agents
drafted explanations and SQL patches
converting findings into a leadership action plan
15:30 – Defensive Systems Engineering
You dedicate time to "Security & Integrity Engineering," building new "Red-Team Agents" whose sole purpose is to attempt to find flaws in the logic or security vulnerabilities in your other agents. You are building a self-healing digital immune system for the company's data.
Agents prepare modeling and simulation workflows to test strategic scenarios such as pricing or renewal changes. The human selects methods, reviews assumptions, and interprets uncertainty before any decision is actioned.
18:00 – Asynchronous Task Deployment
You initialize a long-tail analytical task: "Analyze the last 24 months of customer churn data and identify latent correlations that current linear models have missed." You disconnect while the agentic fleet begins the heavy compute and reasoning cycles overnight.
20:00+ – Long-Tail Agent Execution
After hours, agents continue computationally heavy or long-horizon tasks, creating a curated queue of opportunities, risks, and partially completed work for the next morning.
Computable Insights LLC, referred to as "Salesforce National Security"(SNS), is a wholly-owned subsidiary of Salesforce. SNS is Salesforce's contracting entity dedicated to the US Intelligence Community and US National Security market, and in this capacity is a major component of Salesforce's Global Public Sector.
As an SNS Solution Engineer, you would be a key member of a team supporting across US Intelligence Community customers.
Qualification for this job is contingent upon acceptable results from a background investigation and maintaining the specific level U.S. government background investigation required for this role. All offers of employment are contingent upon Government approval of your TS/SCI with polygraph security clearance.As part of the Salesforce Public Sector business unit, we provide PaaS and SaaS cloud solutions to these customers which meet NIST, FedRAMP, and other applicable standards.
We're looking for exceptional candidates to join the Solution Engineering team. As a Mulesoft Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.
Prior experience with Customer Relationship Management technology and enterprise selling in a customer-facing role is highly desirable. Oh, and don't forget those communication and presentation skills. They usually come in handy in our line of work. Finally, the ability to take complex pieces of technology and describe them in a simple and easy to understand way will seal the deal! If you believe you have these skills, we want to talk to you.
What You'll Actually Be Doing
Want to drive innovation in education? Join Salesforce’s Global Public Sector Solution Engineering team and help institutions modernize operations, enhance learner experiences, and improve engagement through cutting-edge technology.
As an Account Solution Engineer, you’ll collaborate with sales teams, product experts, and partners to develop tailored solutions that address institutional challenges. From discovery to demonstration, you’ll showcase the power of Salesforce’s platform to optimize the entire student life cycle, streamline administrative processes, and drive long-term transformation.
In a fast-paced, results-driven environment, your ability to bridge technology and strategy will be key. You’ll lead technical conversations, articulate business value, and build trust with institutions seeking to innovate. If you thrive on solving complex problems and driving meaningful change, this role is for you.
Responsibilities
Lead the Solution Cycle – Collaborate closely with account executives, product specialists, and partners to drive the technical aspects of the sales cycle from discovery to close.
Understand Institutional Needs – Engage with education institutions to deeply understand their unique challenges and strategic goals, mapping them to Salesforce’s solutions. This role will primarily align to large higher education institutions; however you will have the opportunity for exposure and support of non-traditional and K-12 organizations as well.
Position Salesforce as a Strategic Partner – Clearly articulate how Salesforce platform and products, including but not limited to Agentforce for Education, align to institutional initiatives. Prepare, build, and present tailored demonstrations that showcase Salesforce solutions aligned to institutions' strategic and technical goals
Apply Industry and Technical Expertise – Translate education business processes into impactful technology solutions, differentiating Salesforce capabilities to both technical and non-technical stakeholders.
Support RFP and Proposal Processes – Lead the technical response to RFPs and RFIs, ensuring alignment with institutional priorities and clearly demonstrating Salesforce’s value.
Collaborate Across Teams – Work effectively with account teams, solution specialists, professional services, and Salesforce partners to align Salesforce solutions with institutional needs.
Stay Ahead of Industry Trends – Continuously build expertise in education challenges and technology trends, incorporating insights into solution recommendations.
Achieve Performance Goals – Meet quarterly and annual objectives related to customer engagement, solution development, and revenue contribution (NNAOV).
Invest in Professional Growth – Participate in training, certifications, and mentorship programs to continuously enhance expertise and effectiveness in the role.
Drive Consumption & Value Realisation - Support consumption and activation efforts — including account QBRs, health checks, and technical workshops — to drive product adoption, NCR, and reduce attrition risk.
Consumption Estimation & Use Case Scoping - Partner with account teams to define and document use cases, estimate credit consumption, and build consumption plans that set customers up for successful adoption of AI and Data products.
Agentforce & AI/Data Use Case Expertise - Develop and present Agentforce and Data360 Cloud use cases tailored to education institutions, including POCs, workshops, and technical deep-dives that demonstrate AI-powered transformation for student success and operational efficiency.
Required Qualifications
B.S., M.S. or PhD in Computer Science, Software Engineering or MIS
7+ years of combined experience working with Salesforce or other CRM solutions, with a focus on education.
5+ years of experience in solution engineering, consulting, enterprise software delivery, or customer success.
Artificial Intelligence and/or Data Certifications, Salesforce-preferred, related to generative AI and LLM concepts
Deep understanding of education operations, including student lifecycle management, academic operations (registrar, advising, curriculum management), financial aid, student success initiatives, enrollment, and alumni relations.
Strong technical acumen, with experience configuring and demonstrating Salesforce or similar enterprise platforms in a sales or implementation context.
Exceptional communication and presentation skills, with the ability to translate complex technical concepts into clear, value-driven narratives for stakeholders at all levels—from IT teams to university presidents.
Proven ability to lead discovery sessions, understand institutional challenges, and craft tailored solutions that drive digital transformation in higher education.
Experience with RFP and proposal processes, including developing responses that align with institutional needs and Salesforce’s value proposition.
Strong time management and prioritization skills, with the ability to manage multiple engagements in a fast-paced sales environment.
Curiosity and passion for technology, with a desire to continuously learn, experiment, and stay ahead of industry trends in education and CRM solutions.
Collaborative mindset, able to work cross-functionally with sales, professional services, product teams, and partners to deliver customer success.
Open to travel for client meetings, presentations, and industry events, approximately 40%.
Salesforce certifications, including Administrator, Education Cloud Consultant, Data 360 Cert, and Experience Cloud.
Experience with Agentforce for Education, Salesforce Industries (Vlocity), OmniScript, or Industry Common Components is a plus.
The biggest banks and insurance companies in Poland are under pressure to modernise — and they need a trusted partner to help them do it. That's where you come in.
At Salesforce, we're not looking for someone to manage accounts. We're looking for someone to transform them. As a Strategic Enterprise Account Executive for Financial Services in Poland, you'll sit at the heart of some of the most consequential technology decisions in the market — shaping 3–5 year transformation agendas for Tier 1 and Tier 2 financial institutions, and building the kind of executive relationships that last.
This is a role for people who are energised by complexity, not intimidated by it.
What You'll Be Doing
Owning a portfolio of Poland's top banking and insurance institutions — not managing it, owning it
Building and executing account strategies that go way beyond pipeline hygiene — think multi-year transformation roadmaps
Leading high-value, multi-stakeholder sales cycles with CIOs, CTOs, COOs, and Heads of Digital, Risk, and Distribution
Positioning Salesforce's full platform — Sales, Service, Marketing, Data, and AI — as the answer to real business problems: growth, cost efficiency, regulatory pressure, and customer experience
Orchestrating world-class internal teams (Solution Engineering, Customer Success, Industry Advisors, Partners) to win big
Landing, expanding, and growing accounts at scale — with pipeline that's real, qualified, and predictable
What You Bring
10+ years in enterprise software or SaaS sales — with a track record of 7-figure+ deals
Proven experience selling into banking and/or insurance in Poland (this one's non-negotiable)
Confidence operating at C-level — you challenge thinking, reframe problems, and hold your ground
A deep understanding of what keeps financial institutions up at night: legacy transformation, regulation, digital channels, cost pressure
High ownership mindset — you don't wait for resources, you pull them in
Fluency in Polish and English
Even better if you have:
Experience with platform sales (CRM, data, cloud, AI)
An existing network within Polish financial institutions
The ability to spot an opportunity inside an RFP — not just respond to one
What Success Looks Like Here
You're consistently delivering against multi-million quotas. You're the trusted advisor your clients call before they call anyone else. You're expanding accounts from a single use case into enterprise-wide adoption. And your forecast? It's one you're proud to stand behind.
Why Salesforce
We're the global #1 in CRM, Data, and AI — and in Poland's financial services market, our brand opens doors. You'll have access to the broadest platform in the industry, the credibility to walk into any boardroom, and the genuine opportunity to shape large-scale digital transformation in one of Central Europe's most dynamic markets.
We're also a company that believes business is the greatest platform for change — and that the best work happens when everyone feels seen, valued, and empowered to bring their whole self to work.
Salesforce Professional Services in Belgium focuses on delivering strategic engagements that define transformational opportunities. We rely on our team’s expertise to engage with executive-level customers to agree on specific business goals that ignite the full value of the Salesforce platform. Our approach considers people, process, and technology—driving deeper, more relevant use of our ecosystem.
As a Professional Services Account Partner (AP), you will be part of a growing team operating across different industries territory for Belgium. You are a consultative and strategic "General Manager" of your services territory, selling the full portfolio of Salesforce advisory and implementation offerings to new and existing customers.
You will act as a Strategic Business Architect, earning the right to be a trusted advisor to the customer. Your primary goal is to help Belgian enterprises quickly generate significant value from their investment, with success measured by annual services bookings and bid margin aligned with strategic quotas.
To be successful in this role, you will:
Orchestrate Account Planning: Drive the formulation of a clearly defined roadmap, acting as a "SWAT team" leader to identify and close transformation gaps.
Collaborate as "One Salesforce": Partner across the matrix—including License Sales, Delivery, and Customer Success—to develop trusted Professional Services propositions.
Leverage Industry Acumen: Use your deep knowledge of industry to understand Belgian business drivers and strategic objectives.
Drive C-Level Engagement: Present compelling visions and groundbreaking solutions, including Agentforce and autonomous AI strategies, to C-Suite stakeholders.
Master Territory Execution: Develop tailored account plans that align with local business priorities and timeframes, ensuring accurate forecasting and YOY growth.
Professional Background: Extensive experience in professional services, consultative sales, or project delivery across industries.
Visionary Selling: Proven experience guiding customers through a visioning process, assessing business value outcomes, and developing structured programs for value realization.
Negotiation Excellence: Ability to lead value-led pitches and effectively negotiate terms aligned with margin targets.
Team Selling DNA: A recognized role model for collaboration, aligning with the full capacities of the account team and partners to support customer success.
Language Skills: Fluency in English and Dutch is mandatory. Proficiency in French is highly preferred given the unique trilingual requirements of the Belgian market.
Proven Track Record: Consistently meeting or exceeding quotas in a consultative sales environment.
Ecosystem Experience: Experience selling or delivering services within a Global System Integrator (GSI) or similar high-growth tech environment.
Executive Presence: Demonstrated ability to maintain C-level relationships where you are recognized as a trusted advisor.
Complexity Management: Experience growing accounts with large and complex pursuits ($1M+).
Agile & Scrappy: An agile, "roll-up-your-sleeves" demeanor with the ability to thrive in a fast-paced environment.
In Belgium, we aren’t just selling software; we are helping our customers blaze new trails within their organizations. You will join our Ohana, a community where you are supported by technical experts, solution architects, and product co-primes to ensure your customers' success.
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Are you an engineer who loves solving hard problems, shipping real products, and growing fast? Join the Informatica IDMC team, a strategic pillar of Salesforce. We are pioneering the next generation of Agentic data integration and Serverless architecture—a mission-critical platform that processes petabytes of data for the world’s largest enterprises. This is a core backend engineering role with full end-to-end ownership. You will contribute production-grade code immediately, operating high-throughput, highly available services that form the foundation of our data cloud. You will be a builder, a learner, and a contributor to a platform that handles data at a scale most engineers never get to touch. We are seeking high-potential engineers eager to accelerate their careers within a culture that champions technical excellence, operational rigor, and rapid professional development.
Responsibilities
End-to-End Feature Ownership: Drive the design, development, testing, and deployment of well-scoped features within IDMC's Data Integration platform. Take full ownership of your work from initial requirement through to production deployment, monitoring, and operational health.
Backend Engineering & Quality Champion: Develop and maintain reliable, high-performance backend services in Java within a cloud-native microservices architecture. Champion code quality and maintainability by writing clean, well-tested, and peer-review ready code.
Data Integration Work: Contribute to building data pipelines, APIs, and integration workflows that move and transform data across cloud environments. Learn the fundamentals of large-scale data movement and develop expertise in this space over time.
Testing Discipline: Implement robust automated unit, integration, and regression tests as a first-class part of your development workflow. Actively contribute to high-quality standards by rigorously testing your own features and providing constructive feedback through code reviews.
DevOps & Operational Excellence: Actively engage in CI/CD pipelines, code reviews, and Agile processes. Apply best practices for deployment, monitoring, and effective incident response to maintain system reliability.
Collaborative Engineering: Work closely with senior engineers, LMTS, and Product Managers to understand requirements, ask sharp questions, and deliver solutions that align with the broader platform architecture.
Technical Specialization & Growth: Invest in continuous technical growth by exploring new tools, participating in critical design discussions, and developing deep expertise in a specific area of the platform (e.g., data movement, service performance, AI-assisted development).
Required Skills & Experience
Professional Experience: 2–4 years of full-time software development experience in a product or enterprise environment, preferably focused on building and maintaining cloud-native backend services.
Core Java & Backend Mastery: Deep hands-on experience with Java (or a similar JVM language). Strong understanding of object-oriented design, concurrent programming, and writing performance-critical, production-grade code.
Cloud-Native Architecture, APIs & Infrastructure: Proven experience designing, building, and operating scalable, high-throughput RESTful APIs within a cloud environment. Solid grasp of microservices architecture, service discovery, and message queue or event-driven patterns. Familiarity with at least one major cloud platform (AWS, Azure, or GCP) is essential.
Data Persistence & Query Optimization: Expert knowledge of RDBMS concepts, including advanced SQL writing, query optimization, and transaction management. Working experience with at least one NoSQL database (e.g., Cassandra, MongoDB) is preferred.
Containerization & Orchestration: Practical experience with Docker and basic familiarity with Kubernetes for service deployment and scaling.
Distributed Systems Exposure: Exposure to distributed processing technologies like Apache Spark or Kafka. Understanding of distributed systems fundamentals and data movement at scale.
Testing & Code Quality: Experience implementing robust automated tests (unit, integration, and contract tests) using frameworks like JUnit or TestNG. A strong commitment to quality, security, and maintainability.
DevOps Tooling & CI/CD: Hands-on proficiency with source control (Git), modern CI/CD pipelines, and familiarity with Agile/Scrum methodologies.
Problem Solving: Strong analytical thinking, attention to detail, and genuine curiosity when debugging or designing complex solutions.
Communication: Clear written and verbal communication — able to articulate technical decisions, ask sharp questions, and collaborate effectively across a distributed team.
Preferred Skills (Good to Have)
AI & LLM Proficiency: Knowledge of Generative AI and LLMs, with an ability to apply these technologies to create intelligent, automated solutions, along with familiarity with AI-assisted development tools (Claude Code, Cursor, or similar) and interest in how LLMs can be applied to automate engineering or data workflows.
Data Lakehouse: Awareness of Data Lake concepts, open table formats (Iceberg, Delta Lake), or data pipeline patterns.
Data Domain Awareness: Any exposure to data integration, data quality, or metadata management concepts — even through coursework or side projects.
Salesforce or SaaS Ecosystem: Familiarity with Salesforce products or experience integrating SaaS platforms is a bonus.
The Solutions Product Manager is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using the platform's existing capabilities.
This role is hands-on and execution-focused, partnering closely with customer-facing teams and AI agents to transform manual processes into automated workflows.Unlike a traditional PM responsible for product feature development, this role focuses on blueprint creation, process improvement, and identifying automation opportunities, while providing structured feedback to Product.
Responsibilities:
Partner with customer-facing team leaders to map and analyze customer requirements for new solutions
Identify operational inefficiencies, manual processes, and automation opportunities for each solution
Build solution blueprints and workflow automations using current platform features
Work directly with AI agents and prompting tools to design automated solutions
Validate, test, and iterate blueprints for accuracy, consistency and performance
Document solution architecture, demonstrations, and implementation guidelines
Provide detailed feedback to Product Managers regarding feature gaps and enhancements needed to support solution scalability
Support rollout and enablement of blueprint solutions across teams and customers
Qualifications:
5+ years of experience in Financial Services (e.g., Banking, Insurance, Asset Management, Lending, or FinTech)
Familiarity with financial operations, compliance, or risk-related processes (e.g., onboarding, audits, claims, or payments)
Experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting
Strong understanding of business workflow mapping, process modeling, and process improvement methodologies
Proven experience translating business requirements into structured automated workflows or solutions
Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms
Excellent communication and collaboration skills across both technical and non-technical audiences
Analytical mindset with ability to measure solution impact through data
Preferred Qualifications:
Experience in SaaS, AI automation, contact center operations, or customer experience technology
Experience with prompt design or agent-based automation solutions
Familiarity with feature prioritization and product feedback processes
Understanding of regulatory or compliance frameworks (e.g., SOX, KYC/AML, audits, or third-party risk)
The Role
We're hiring an AI Cloud Architect to help shape how agentic systems are built, deployed, and scaled at Salesforce. You'll work at the frontier of the Agentforce platform — inventing new primitives, incubating next-gen agentic systems, partnering directly with customers, and setting architectural direction for how enterprise AI agents work in production.
This is a builder-communicator role. You'll write code and whitepapers, design runtimes and present to executive leadership.
Invent and Incubate
Drive fundamental advances in agentic AI — new execution models, agent orchestration frameworks, and stateful runtime architectures. Lead incubation projects exploring next-generation agentic systems for the enterprise, including OpenClaw-style reasoning architectures and emerging multi-agent coordination patterns. The kind of work that produced Agent Graph, AgentScript, and the Graph Runtime powering Agentforce today.
Shape the Core Platform
Influence core architectural decisions across Agentforce — agent determinism, A2A protocols, long-running async workflows, and context engineering. Contribute adjacently to the agent development lifecycle — including Agent Builder, Agent Testing Center, and Agent Observability — helping define how developers build, validate, and monitor agents end-to-end.
Partner with customers
Work directly with strategic customers to understand their business context and co-design solutions using Agentforce. Translate complex agent capabilities into concrete, trustworthy outcomes — from proof-of-concept to production.
Write and communicate with conviction
Produce technically rigorous, persuasive content — design docs, engineering blog posts, developer documentation, and external presentations. You have a clear point of view and can defend it.
10+ years of experience in Software Engineering
Expert in distributed systems, stateful runtimes, and LLM-based agent architectures
Experience building orchestration frameworks, graph-based execution engines, or agent DSLs
Strong grasp of LLM behavior, context management, and agent reliability in production
Fluency in Python and Java; comfortable with cloud-native infra
Curiosity about and familiarity with frontier agentic research — reasoning loops, tool use, memory architectures, and multi-agent systems
You've shipped durable technical artifacts — platforms, frameworks, or open-source projects others build on
Comfortable going from early-stage experiment to prototype to GA in fast-moving environments
Experience with incubation, 0→1 projects, or founding engineer environments is a strong plus
Exceptional written communication — from design docs to customer whitepapers
Can speak to a developer, an enterprise architect, and a CIO with equal clarity and credibility
Experience engaging enterprise customers as a trusted technical advisor
Drives alignment across engineering, product, and field without requiring authority
Raises the technical bar around them — a natural teacher and force multiplier
Open-source community experience or developer advocacy background
Familiarity with Salesforce platform primitives (Flow, Apex, Einstein, metadata)
Background in ML infrastructure, data engineering, or AI platform work
Experience with language/compiler design (relevant to DSL authoring systems like AgentScript)
Familiarity with observability tooling, testing frameworks, or developer experience platforms
Why This Role
The agentic AI space is moving fast, and the hardest problems — agent determinism, stateful long-running workflows, multi-agent coordination, enterprise-grade reliability, next-gen reasoning architectures — don't have solved answers yet. You'll work alongside exceptional systems thinkers and lead incubation work that could define the next chapter of Agentforce, while also contributing to the platform that already ships to millions of customers. It's rare to find a role that demands both deep invention and real-world enterprise impact. This one does.
Salesforce Professional Services is seeking a Senior Account Partner to join our AMER Public Sector team, focused on US Federal Civilian agencies. Based in the DC Metro area, you'll serve as a trusted advisor and strategic services seller — driving new engagements, expanding existing relationships, and helping Federal Civilian clients modernize mission-critical operations with the Salesforce platform.
This is a quota-carrying, client-facing role that blends consultative selling with deep account ownership. You'll work closely with License AEs, Delivery Architects, and Customer Success Managers to shape and close high-value professional services opportunities.
Your Impact
Own and grow a portfolio of US Federal Civilian agency accounts, driving professional services pipeline and bookings to quota
Build trusted relationships with agency executives, program managers, and contracting officials to align Salesforce PS capabilities to mission priorities
Lead solution scoping conversations, develop Statements of Work (SOWs), and craft compelling services proposals with Delivery Architects
Partner cross-functionally with the broader Salesforce account team (AEs, SEs, CSMs) to develop and execute coordinated account strategies
Navigate Federal procurement vehicles and acquisition processes (e.g., GSA Schedules, IDIQs, BPAs, GWACs)
Maintain accurate pipeline forecasting and opportunity hygiene in Salesforce CRM
Serve as the voice of the customer internally to drive delivery quality, client satisfaction, and long-term account health
Minimum Requirements
8+ years of experience in technology sales, consulting sales, or professional services — with a strong focus on US Federal Civilian agencies
Demonstrated success selling and closing complex, SOW-based services engagements in a Federal environment
Deep knowledge of Federal procurement processes, acquisition vehicles, and compliance requirements
Familiarity with the Salesforce platform and ecosystem (Sales Cloud, Service Cloud, Industry Clouds, etc.); prior PS or consulting experience a strong plus
Executive presence with the ability to build credibility and trust with senior government stakeholders and program leadership
US citizenship required; active security clearance preferred or ability to obtain
Ability to travel to client sites across the DC Metro area and occassionally across the United States as needed
Desired Skills:
Experience using AI tools like Gemini and Claude in the end to end sales cycle (e.g. account strategy research and prep, buyer intelligence, market competition analysis, pipeline identification, processing RFx)
Why Salesforce Professional Services
Our Public Sector PS practice is one of the fastest-growing areas at Salesforce — helping government agencies transform the way they serve citizens and deliver on their missions. You'll have access to the full Salesforce portfolio, a world-class delivery bench, and the opportunity to make a meaningful impact where it counts.
Overview of the Role:
As a Senior Public Sector Account Executive at Salesforce in Finland, you will own a defined set of public sector accounts — acting as a trusted digital advisor and the central point of coordination across the full Salesforce AI CRM and Agentforce platform. You will combine new business development with account growth, working closely with co-prime product specialists, solution architects, and sales engineers to map account strategies and help Finnish public sector organisations solve their most critical challenges. This is a senior role for someone who brings both strategic thinking and hands-on execution to a dynamic, high-impact market.
Responsibilities:
Own the full sales cycle across a defined set of Finnish public sector accounts, from opportunity identification and account planning through to deal closure and customer success
Act as the central coordinator of internal resources — including co-primes, solution architects, and sales engineers — to build and execute the right strategy for each customer
Develop deep understanding of each customer's business challenges and goals, translating these into compelling Salesforce and Agentforce solutions that deliver measurable value for citizens and organisations
Build and maintain trusted relationships with current and prospective public sector customers, evangelising the full Salesforce platform and identifying both expansion and new business opportunities
Required Qualifications:
Preferred Qualifications:
About the Role
The Director, Workforce Operations is a strategic individual contributor embedded in the Strategy & Operations team. This role is central to how a large, complex technology organization plans, manages, and scales its workforce — connecting workforce strategy to operational execution in meaningful ways. You'll partner across Product Management, Finance, HR and Data Solutions Leadership to ensure that the right people are in the right roles at the right time, while building the systems and processes that make that possible.
What You'll Be Doing
What We're Looking For
Required Qualifications
Preferred Qualifications
What's in It for You
This is a rare opportunity to sit at the intersection of people strategy and operational execution within one of Salesforce's most complex and consequential organizations. You'll have visibility into senior leadership decisions, direct impact on how the DET org grows and operates, and the chance to build scalable programs that shape the employee experience for thousands of people. You'll work alongside a team that values rigor, collaboration, and a genuine belief that how we work matters as much as what we build.
", "Job_Family_Group": "Finance", "Job_Posting_Title": "Director, Workforce Operations, Data Solutions", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR341047", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $164,000 - $261,500 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $196,800 - $285,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California" ], "Locations": [ "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Mexico---Mexico-City/Quality-Product-Manager_JR340911", "External_Job_Posting_Start_Date": "2026-05-29", "Job_Description": "Regrello by Salesforce is seeking an experienced Product Quality Engineer with 5 to 10 years of
experience in manufacturing and supply chain. The ideal candidate will have a strong
background in supply chain and manufacturing, a passion for systems and process
improvement, involvement in quality management and experience rolling out software solutions.
This role requires an individual contributor with technical expertise who can drive quality
initiatives and support the integration of new features.
Key Responsibilities:
● Responsible for configuring and testing blueprints (processes) leveraging AI to ensure
industry-leading best practices are followed.
● Develop and maintain test plans for new/existing features to ensure thorough coverage
of software functionality.
● Track and report on key performance indicators (KPIs) to measure the effectiveness of
testing strategies.
● Create comprehensive test plans for supply chain and manufacturing solutions software
to ensure the product meets or exceeds industry standards and customer expectations.
● Train and mentor the development and product team on best quality management
practices to improve the quality of our application.
● Collaborate with the product and engineering teams to co-build, enhance features, and
address technical challenges
● Demonstrate a proactive approach to problem-solving and continuous improvement.
● Take ownership of projects and initiatives, working independently to achieve goals.
● Show a strong interest in systems thinking and process optimization.
Qualifications:
● Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Information
Technology, Supply Chain Management, or a related field.
● 5 to 10 years of experience in manufacturing and supply chain roles, with involvement in
quality management.
● Passion for integrated software solutions within a manufacturing environment.
● Excellent problem-solving and analytical skills
● Excellent written and verbal communication skills with outstanding attention to detail.
● Demonstrated ability to work independently and as part of a team.
● Expertise in lean manufacturing principles and continuous improvement methodologies
● Experience with quality management systems (QMS) and relevant certifications (e.g.,
Six Sigma, ISO 9001, AS9100).
Nice to Haves:
- Experience with software quality testing
- Experience in the software space for quicker understanding of terminology and shorter
onboarding time
Les agents IA redéfinissent activement la manière dont les entreprises automatisent leurs décisions, orchestrent leurs processus et engagent leurs clients à grande échelle. Cependant, la performance des agents IA dépend directement de la qualité des données et des intégrations qui les alimentent. C'est ici que MuleSoft et Informatica deviennent critiques pour la mission.
Salesforce recherche un(e) Enterprise Account Executive Retail pour rejoindre notre équipe "Data Foundation" en pleine croissance, axée sur le portefeuille MuleSoft & Informatica. Il s'agit d'un rôle commercial stratégique et senior — bien au-delà d'une position tactique conventionnelle.
Axes prioritaires :
Développer et piloter un territoire grands comptes de la grande distribution française
Gérer des cycles de vente complexes avec des dirigeants de haut niveau (C-Level).
Définir et exécuter la stratégie Go-to-Market (GTM) pour votre secteur.
Transformer la manière dont les entreprises exploitent la gestion d'API, les plateformes d'intégration et la connectivité des données.
La majorité de nos leaders sur le terrain sont issus de promotions internes : ce rôle constitue une réelle opportunité de propulser votre carrière.
Leadership Commercial Stratégique
Identifier, qualifier et conclure proactivement un pipeline de ventes solide, avec un accent sur l'acquisition de nouveaux clients (New Business).
Mener une prospection stratégique auprès des CTO/CIO, des directeurs ingénierie/IT et des cadres dirigeants métiers.
Concevoir et exécuter des stratégies de comptes globales pour pénétrer plusieurs unités opérationnelles.
Développement de Relations & Croissance
Bâtir et maintenir des relations durables au niveau C-Level pour générer des opportunités d'expansion à long terme.
Diriger l'analyse des zones inexploitées (white space) et les stratégies de développement (land-and-expand) au sein des comptes assignés.
Élaborer des analyses de rentabilité (Business Cases) percutantes articulant clairement le ROI face aux défis d'intégration et de connectivité.
Collaboration & Exécution
Collaborer avec les architectes/ingénieurs solutions (Avant-vente) et en synergie étroite avec l'équipe Services Professionnels.
Travailler avec l'écosystème de partenaires et de canaux pour maximiser la taille et la portée des contrats.
Produire des prévisions de ventes précises et des rapports d'activité réguliers pour la direction.
Participer activement aux programmes d'aide à la vente (Sales Enablement), aux formations avancées et au développement du leadership.
Expérience requise
Plus de 10 ans d'expérience dans la vente de logiciels B2B pour grands comptes, dans un marché concurrentiel et rapide.
Succès avéré dans le dépassement des objectifs de vente sur des cycles complexes et à enjeux élevés.
Expertise démontrée dans l'acquisition de nouveaux clients et le développement de territoires vierges (Greenfield).
Expérience dans la gestion de transactions larges et complexes (ACV de 500k$+, avec exposition à des opportunités de 1M$+).
Compétences Techniques & Business
Solide compréhension de la gestion d'API, des plateformes d'intégration, du middleware et des solutions de connectivité de données.
Capacité à articuler la valeur métier de technologies complexes auprès d'audiences techniques et exécutives.
Aptitude confirmée à identifier et mobiliser des "champions" techniques et business au sein d'organisations matricielles.
Compétences Clés
Approche de vente consultative fondée sur le succès client et l'intégrité.
Esprit d'équipe collaboratif avec une mentalité "priorité à l'entreprise".
Capacité à gérer des cycles de vente multi-parties prenantes couvrant plusieurs divisions.
Méthodologie de Vente
Formation préalable aux méthodologies de vente (MEDDIC, SPIN, Challenger Sales).
Maîtrise de la vente informatique complexe impliquant de multiples décideurs dans des organisations mondiales.
Compréhension des concepts d'architecture d'entreprise, de transformation numérique et des modèles d'intégration cloud/hybride.
Connaissance du Secteur
Expérience préalable avec MuleSoft, Informatica ou des plateformes similaires de gestion de données.
Expérience en architecture de solutions techniques ou en conseil en management dans un secteur pertinent.
Expérience dans l'adoption de technologies émergentes et les initiatives de transformation portées par l'IA.
Qualifications Préférées
Licence ou Master en commerce, ingénierie ou domaine connexe.
Un MBA est un atout.
Corporate Counsel, Commercial Legal - Kingdom of Saudi Arabia
Overview of the Role:
Salesforce is looking for a high-performing, results-oriented Corporate Counsel to join our Commercial Legal team in Riyadh, Kingdom of Saudi Arabia. As part of our continued growth in the Middle East and the establishment of our Regional Headquarters in Riyadh, this role will provide innovative, trusted, and world-class legal support to advance and protect Salesforce's interests across the region. With Agentforce woven into every layer of our platform, you will play a critical role in enabling business growth in one of our most strategically important markets.
Responsibilities:
Advise on KSA and broader Middle East laws, regulations, and procedures, and draft, negotiate, and advise on strategic technology service agreements with commercial and public sector customers and partners.
Provide legal counsel and regulatory guidance to executives and business teams on matters related to the sale of cloud-based, on-premises, and professional services across the region.
Collaborate closely with internal teams including privacy, government affairs, security, and compliance to ensure agreements are consistent with internal policies, and provide support on existing contracts and any potential disputes.
Contribute to the development of legal training materials, support responses to Requests for Information (RFIs) and Requests for Proposals (RFPs), and actively participate in cross-regional team projects and the ongoing development of the EMEA Commercial Legal team.
Required Qualifications:
Minimum 5 years post-qualification experience (PQE) in a reputable law firm or as in-house commercial counsel within a large organization operating in the Middle East, with substantial experience in KSA commercial and technology contracting.
Demonstrated expertise in cloud computing, AI, data privacy, and intellectual property laws, with knowledge of Islamic Sharia law and public procurement processes.
Outstanding legal drafting, negotiation, and communication skills in both Arabic and English.
Business fluency in both Arabic and English.
Preferred Qualifications:
Qualified lawyer within a major jurisdiction and/or KSA.
Master's Degree; an LLM or additional studies in an English-speaking country is a plus.
Experience with US revenue recognition standards and exposure to public procurement activities.
Proven ability to build strong working relationships with demanding internal clients and develop innovative legal solutions in a fast-paced, evolving environment.
Salesforce is looking for an experienced, dynamic Account Executive to manage Commercial Accounts in Poland. This region is part of the Emerging Markets group and is seen as a growth engine for the EMEA business unit, in essence a dynamic start up within a larger organisation. Based from the Dublin, the Account Executive will be responsible for growing both a defined number of existing Commercial accounts as well as building new revenue streams through targeted new logo aspirations.
This role is defined as a Core role within Salesforce to lead and take responsibility for the overall Account Management.Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for seven years running.
The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
Your mission
Assigned to medium, complex, highly visible, Strategic Accounts
Leads the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.
Engages with prospect organisations to position Salesforce solutions through strategic value based selling, business case definition, ROI analysis, references and analyst data.
Successfully interacts at the C-level.
Strategically navigates organization.
Drives significant coordination amongst groups such as Sales Engineers, Professional Services, Executives, Partners etc. to drive account strategy.
Creates and drives strategic emphasis where none previously existed.
Accurately forecasts and achieves revenue goals.
Required experience
Quota carrying Software or Technology sales and Account Management experience selling to Commercial organisations in Poland
Demonstrable track record of success, achieving/exceeding quota in recent sales positions. A minimum of 5 years selling into Commercial accounts.
Preference given towards recent and successful experience in the software industry (Cloud experience would be a plus)
Evidence of relationship building skills with an ability to grow and nurture relationships
Exhibits characteristics of self-starting, risk taking, and a drive to succeed
Must be proficient in both oral and written communication skills
Ability to sell both an application and deployment of a platform
Ability to sell with Resellers
Excellent at Managing C-level and LOB relationships
Effectively optimizes internal and external networks
Collaborates cross functionally internally to actualize deal strategy
Ability to close sophisticated deals
Fluency in English and Polish
Experience will be evaluated based on alignment to the proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
What’s in it for you?
Clear and structured career path into Senior and Leadership positions within the company.
World - Class Training & Development in the areas of professional growth and product knowledge.
Constant learning and knowledge sharing with some of the best complex selling professionals in the industry.
Environment for an entrepreneurial minded person with a lot of energy, ideas and courage for their implementation.
Freedom to craft your own go-to market strategy.
Ownership of the complete cycle, from acquisition through to signing deals
Planning and implementation of marketing events
Support from a professional team (marketing, sales program, solution engineering, business development)
Regular customer meetings face to face in country
Comprehensive training offering supplemented by individual coaching
Chance to work in a dynamic, fun and ambitious environment where we will make sure you reach your full potential
Please note, the role is based in Dublin with relocation on us :)
", "Job_Family_Group": "Sales", "Job_Posting_Title": "New Markets Account Executive- Polish speaker", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR340917", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/South-Africa---Johannesburg/New-Markets-Account-Executive_JR340919", "External_Job_Posting_Start_Date": "2026-05-24", "Job_Description": "Overview of the Role:
The South African Enterprise team sells the entire product portfolio into our most strategic customers. This position would be focused on Enterprise customers.
Salesforce is looking for a curious and energetic Enterprise Account Executive with in-depth knowledge of SaaS technology and value-based solution selling.
In this role you will be leading the Account Team at both existing and net-new Enterprise accounts, whereby you will be responsible for the upsell & cross selling of additional Salesforce products into line of business and C-Suite.
Responsibilities
In this role, you will work closely with current customers as a trusted digital advisor to deeply understand their outstanding company challenges and goals.
You will collaborate with customers on the Salesforce Platform to evangelise solutions that will help them reach their business goals and blaze new trails within their organisations.
You will contribute to our business as a valued member of our Ohana.
Required Qualifications
Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities to drive strategic growth across your portfolio.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
About the Position
The Account Executive creates, progresses and closes opportunities for the full platform of Salesforce products (our Customer 360). For customers, this will range from holistic business transformations to specific projects requiring single solutions. As a trusted advisor, you will establish relationships with entire C-Suites and partner with them for long-term success. As the primary owner of many customer relationships, you will drive deals from first call to close, effectively leading sophisticated deals throughout the entire sales process to order form signature. As a business development professional, you must be a motivated individual who can generate a large amount of pipeline for the business within a short period of time. As a team leader, you will be passionate about our customers, partnering with other Salesforce Account Executives to drive new sales and success across all of your accounts
Day to Day
For our Account Executives, no day is the same. You will sell our Salesforce Customer 360 platform into a variety of commercial accounts in South Africa (300-2000 FTE). We will build trusted relationships with existing accounts to seek out and identify new opportunities. We will land new logos, driving Salesforce growth & further advancing our industry leadership as the #1 CRM provider. You will be running complex deals end-to-end, forecasting, prospecting, building strategy, attending roundtables & events, and taking point on urgent issues.
You will use your new business development and relationship building skills to develop and progress opportunities:
You are the CEO of your territory and book of business. You have autonomy on how you run your day.
Measured on results, not time at desk or office.
Advise customers on the Salesforce Platform and promoted solutions to help them achieve their business goals
Work with the supporting team and engage appropriate resources to lead the end to end sales process
Use your solution selling expertise to uncover customer challenges and to increase revenue by using Salesforce technology to solve customer problems
Regular customer cadence to manage and build high value, long-lasting relationships
Territory/Vertical identification and research to formalise a go-to-market strategy and build qualified target accounts.
Maintaining a long term perspective to maximise overall revenue generation while being able to generate short term results.
Who you are
This is an excellent role for an Account Executive who has either had exposure to CxOs in commercial accounts or can demonstrate the presence needed to influence at this level. You will have carried a quota and worked toward sales targets.
You are self-motivated and can thrive in a fast-paced sales environment.
You are driven to not only achieve your target, but to exceed it. Exceptional performance is very much rewarded at Salesforce.
You are resilient and have a high EQ. We have a diverse team with multiple stakeholders. Having an attuned, balanced & clear mindset is essential.
You embody a growth mindset. You’re thinking ahead and have a plan for yourself. Avid learners wanted.
You are able to craft a point of view, hold an opinion, and build credibility as a 'Trusted Adviser' with your customers
You are self aware and you understand your ‘why’. You’re naturally curious and passionate about the chance to absorb all Salesforce has to offer
Previous Sales Methodology training, CRM experience, and strong customer references preferred.
About Salesforce
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
Named Account Executive, Enterprise Sales
Salesforce.com provides a compelling opportunity for Sales Professionals with a proven track record exceeding quota in technology sales for Financial Services. Our goal is to build an organization of intelligent, ambitious, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, a best-in-class CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for or our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based, team atmosphere.
You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in Brazil. Your accounts will be a blend of clients with addition revenue opportunities and prospects. You must be able to forecast sales activity and revenue achievement while creating satisfied and referenceable customers. Very competitive comp plan with tremendous upside earnings potential.
Responsibilities:
We are seeking proven, quota-carrying sales performers to help us grow our Brazilian customer base. Responsibilities include generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide CRM initiatives for companies across the region.
Additional efforts include:
7+ Years of experience in Enterprise Software Sales, ideally with experience with large enterprises;
Proven track record in a "hunting position" but with good team selling skills;
Result-oriented performance, with a good performance track record and quota exceeded in the past years;
Excellent relationship with C-Level executives;
Deep experience in Solution Selling and long, complex sales cycles; Good interpersonal skills and ability to lead virtual teams;
Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.
Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
Key Responsibilities
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share Salesforce value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts (upper Commercial Segment and Enterprise accounts)
Key Functional Competencies
Business Foundations
Industry Foundations
Value Calculation
Point of View Development
Value Realization
Account Team Alignment
Executive Alignment
Our investment in you
World class enablement and on-demand training - check out Trailhead.com for a sneak peek!
Sandler Sales Training
Week-long product bootcamp
Fast Ramp mentorship program
Weekly 1:1 coaching with your leadership
Clear path to promotion with accelerated leadership development programs
Exposure to executive thought leaders with a passion for living our values
Volunteer Opportunities:
Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 50 Companies that Care, and are on on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal year 2019.
We have a public-facing website that explains our various benefits for:
Visit https://www.getsalesforcebenefits.com/en for the full breakdown!
Perks and discounts
Parental benefits
Time off & leave policies
Financial Benefits and perks
Health Benefit
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
Slack is seeking experienced engineers to join its Core Infrastructure organization — the team responsible for designing, developing, and maintaining the information retrieval systems that power Slack Search and a broad range of product experiences.
This infrastructure sits at the heart of what makes Slack an indispensable repository of company knowledge, enabling millions of users to instantly surface messages, channels, people, files, and business-critical information across their workspaces. It's also foundational to our generative AI initiatives — helping build intelligent products grounded in the full depth of your organization's knowledge.
We're looking for engineers who are passionate about pushing the boundaries of search technology, driving our systems toward greater reliability, performance, scalability, and security — and who are excited to bring the latest advances in information retrieval to a platform used by the world's best teams.
Our stack is built on proven, trusted tools including Java, Go, PHP/Hack, Python, MySQL, Solr, Kubernetes, Terraform, AWS, and Linux. Deep expertise in these technologies is a strong plus, but what matters most is a track record of building and operating robust distributed systems for search — regardless of the specific language or cloud platform. We're a genuinely collaborative team that values curiosity, craft, and working closely with infrastructure engineers, ML engineers, product engineers, and product managers to deliver exceptional search experiences at scale.
Slack has a positive, diverse, and supportive culture — we look for people who are curious, inventive, and committed to being a little better every single day. In our work together, we aim to be smart, humble, hardworking, and above all, collaborative.
Design and develop scalable, resilient offline indexing pipelines that process and transform data for Slack's search infrastructure.
Partner with product engineering to conceptualize and ship new features for our large — and rapidly growing — user base.
Ensure high availability and reliability across our distributed search systems through thoughtful collaboration and rigorous engineering.
Drive significant business impact by contributing heavily to high-priority team projects.
Take long-term ownership of team features and systems, proactively improving their health and the health of surrounding services.
Deploy, configure, test, troubleshoot, maintain, and upgrade Solr clusters and environments.
Continuously optimize Solr cluster infrastructure and configuration to sustain cluster health and search performance.
Support our operations and customer-facing teams in triaging and resolving production issues efficiently.
Conduct thorough, collaborative code reviews that raise the quality bar across the team.
Champion improvements to engineering standards, tooling, and development processes.
Build and ship production-grade software using modern engineering practices, with AI as a core pillar of your development workflow — leveraging AI tools to deliver secure, optimized, and high-quality code at speed.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining a shared system context — an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (human- or AI-generated) for correctness, quality, security, and performance.
What you should have:
10+ years of hands-on experience with distributed data and search technologies.
Have worked extensively with distributed data processing frameworks such as Spark, Hadoop, MapReduce, or EMR.
Experience with Solr, Elasticsearch, Lucene, or comparable search technologies.
Are familiar with infrastructure and ops tooling such as Terraform, Chef, and Kubernetes.
Proficiency in functional or imperative programming languages — e.g., PHP, Python, Ruby, Go, C, or Java.
Track record of building high-availability, performant, and scalable systems that handle large volumes of data across multiple clusters in geographically distributed environments.
Experience planning, implementing, and executing software migrations and upgrades in production environments.
Confidence in contributing to technical architecture discussions and influencing technical decisions within your team.
Bring a genuine, demonstrated AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Have experience integrating AI development tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor) into day-to-day engineering workflows.
Possess advanced prompt engineering skills — writing precise, structured prompts and cultivating system context that makes AI outputs reliable, secure, and production-ready.
You've built large-scale data pipelines in a professional setting and can craft clean, elegant code in Java, Scala, and/or SQL, with solid exposure to Hadoop and/or Spark.
You have experience in text mining, parsing, and NLP techniques applied to search relevance or data enrichment.
You've contributed to or led efforts around search relevance tuning, ranking models, or query understanding.
This role is the lead architect for UKI brand perception and corporate marketing, tasked with translating the "Agentic Enterprise" narrative into a powerful commercial engine. The core mission is to convert global brand strategy into high-impact local programs that resonate with customers and stakeholders, positioning Salesforce as a vital economic partner and the leading Agentic Enterprise brand in the UKI. This includes orchestrating integrated brand campaigns and driving local activations for global sports partnerships (F1, LIV Golf, Tottenham Hotspur) to position Salesforce as the UKI’s most trusted Agentic AI provider, while enabling teams to ensure all UKI marketing aligns with the core narrative.
You will transform brand and corporate marketing into a proven, high-performance commercial engine by working with digital and data teams to generate the market awareness and stakeholder confidence needed to fuel future pipeline generation, conversion, and ACV growth across the region. Crucially, this role requires an "Agentic" mindset, focusing on automating operations and administrative tasks to prioritise high-value strategy that directly connects brand authority and market confidence to commercial growth for the UKI OU.
Key responsibilities:
Required Skills:
Preferred Skills:
About the Role
Salesforce is looking for a dynamic, forward-thinking Manager, Employee Communications to join our Global Employee Communications team. This individual is a creative force — a superb writer and visual storyteller who thrives on finding new, unexpected ways to connect with employees. You'll help drive some of our highest-impact internal programs — serving as lead producer on a short-form employee video series that makes Salesforce's strategic vision and values tangible and exciting, and owning end-to-end communications for flagship company events — while serving as a trusted advisor to key stakeholders and helping shape how we connect and engage our global workforce. The ideal candidate is a proactive, independent self-starter who brings both a strong operational instinct and a fresh creative perspective to everything they do, helping us set a new standard for employee connection and engagement.
What You'll Do
Marquee Event Communications: Own the full communications strategy and execution for our marquee internal events — from building and managing a complex, multi-workstream comms plan to writing and editing the actual communications that inform, inspire, and move employees to act. Manage the comms doc, coordinate across stakeholders, execute all comms elements (BaseCamp articles, Slackbot prompts, digital screens, graphics), and adapt quickly as plans evolve. Own employee viewership and engagement reporting.
Strategic Content Creation & Storytelling: Serve as lead producer on our internal short-form video series — driving creative direction, pitching ideas, shaping scripts, sourcing talent, and partnering with editors and stakeholders to bring stories to life in ways that inspire and excite employees. Proactively brainstorm and pitch innovative ideas for new programs, content formats, and engagement strategies that keep our internal communications fresh, relevant, and ahead of the curve. As needed, be on-camera host to interview employees.
Writing & Editorial Excellence: Write, edit, and refine a wide range of internal communications — from event messaging and video scripts to podcast briefs and executive voice content — with a consistent ability to match brand tone, simplify complex ideas, and make every word earn its place.
Video Program Operations: Lead operations for the internal short-form video program, including documenting best practices, defining roles & responsibilities, maintaining a production playbook, and serving as the primary liaison with the contract video editor. Own video metrics tracking.
Measurement & Effectiveness: Provide ongoing data analysis and KPI dashboard management to assess the effectiveness of communications and channels — leveraging insights to inform and continuously improve our approaches.
Podcast Support: Provide support on our internal podcast with executives, as needed, including co-creating briefs and reviewing episodes.
Content Distribution & Cross-Functional Partnerships: Support the distribution of content across the company by building and maintaining strong relationships with key partner teams — including Executive Communications — to ensure stories, programs, and campaigns reach the right audiences with maximum impact.
What We're Looking For
5–8 years of relevant experience in communications or marketing
Exceptional writing, editing, and storytelling skills — you write with clarity, creativity, and a strong sense of voice, and your work consistently moves people
Hands-on experience across the video production lifecycle — scripting, directing, managing editors, and publishing to digital channels — plus comfort as an on-camera host and a genuine ability to coach employees and leaders to show up confidently on screen.
Proven ability to build and manage complex, fluid communications plans for large-scale events or campaigns — including navigating last-minute changes with composure and clarity
Strong project management skills with the ability to juggle multiple programs simultaneously and meet tight deadlines
Ability to quickly grasp complex technology concepts and translate them into clear, compelling narratives that resonate with a broad employee audience — no technical background required to engage.
Strong understanding of data analytics and content performance measurement
Ability to navigate ambiguity and thrive in a fast-paced environment
A collaborative, culture-first mindset with genuine passion for employee engagement
Self-starter who can work independently and seek out answers
Preferred
Experience in a fast-paced, global tech environment
Familiarity with Slack as a communications platform
Experience working with external contractors or video production teams
Proficiency in editing software (Final Cut Pro, Adobe Premiere, CapCut)
A Bachelor of Arts degree in Communications, Marketing, or a related field
We are seeking a highly skilled and motivated Lead AI Platform Engineer to play a pivotal role in the development of our ML/AI platform. This role will be instrumental in building, maintaining, and scaling the core infrastructure, platform services, and CI/CD pipelines that underpin our machine learning initiatives and product launches. You will work on critical projects that directly impact our marketing, sales, service, and product growth verticals of the organization.
This isn't a traditional infrastructure role. You should be open to wearing multiple hats ; infrastructure, software engineering, UI/UX development, and AI-native tooling. We're looking for engineers who don't just build platforms for AI , they use AI to build the platform. You ship faster because you've made Claude Code, autonomous agents, and AI-powered developer tools part of your daily workflow, not an experiment you're still evaluating.
We want innovative, out-of-the-box thinkers who aren't afraid to experiment, build complex systems, and tackle challenges across the full stack with AI as the force multiplier at every layer.
What You'll Do
AI-Native Engineering & Developer Velocity
Use Claude Code (CLI) as a primary engineering tool writing, refactoring, debugging, and reviewing infrastructure and platform code with AI pair programming as the default, not the exception.
Build and publish reusable AI tools, skills, and integrations in internal tool marketplaces so that platform capabilities are discoverable and reusable across engineering teams.
Design and deploy autonomous agents that accelerate developer workflows, self-healing CI pipelines, automated onboarding bots, infrastructure diagnosis agents, and documentation generation.
Author and maintain CLAUDE.md files across platform repos, encoding platform conventions, deployment patterns, and team knowledge so that AI tools produce high-quality, context-aware output from day one.
Define and enforce AI-first engineering standards across the team: how engineers prompt, how context is managed, how agent output is reviewed before it ships.
Infrastructure Development
Design, implement, and manage secure and scalable cloud infrastructure (primarily AWS) including IAM permissions management, data management, and Kubernetes.
Leverage AI tooling (Claude Code, autonomous agents) to accelerate infrastructure-as-code authoring, drift detection, and security review reducing manual toil on repeatable tasks.
ML Platform Services
Develop and maintain core ML platform components: Model Registry, permissions services for project access, SageMaker default setup and deployment tooling.
Use AI-assisted development to accelerate the build-out of platform APIs, internal UIs, and self-service tooling for ML engineers and data scientists.
CI/CD and Workflow Automation
Build and optimize CI/CD pipelines using GitHub Actions for efficient and secure code deployment, Docker and package building, and security scanning.
Embed autonomous agent steps into pipelines auto-diagnosis on failure, AI-generated PR summaries, automated dependency updates so pipelines are self-documenting and partially self-healing.
Tooling, Developer Experience & Marketplace
Build and curate an internal AI tool and skills marketplace where engineers can discover, reuse, and extend trusted integrations connecting AI agents to platform data sources, APIs, and services via MCP servers.
Develop internal developer tools (web interfaces, AI assistants, CLI tools) that let ML engineers and data scientists self-serve without platform team involvement.
Implement secrets management, package/dependency management, testing frameworks, and observability integrations and use AI tooling to keep these maintained and documented at scale.
Architecture
Maintain a comprehensive view of how all platform components work together infrastructure, agent harnesses, tool marketplace, evaluation pipelines, observability.
Create architecture diagrams and own the long-term platform vision ; be the person who can articulate both where we are and where we're going.
Monitoring and Reliability
Establish monitoring solutions (Grafana, PagerDuty) and integrate security scanning to ensure platform health.
Use autonomous agents for first-line incident response: alert triage, log summarization, runbook execution, and escalation routing.
Security & Compliance
Participate in security reviews and ensure all platform components including AI tooling and agent infrastructure adhere to security best practices and compliance requirements.
Own the security posture of AI tool integrations: sandboxed execution, auditable agent traces, least-privilege tool permissions.
Collaboration & Documentation
Work closely with ML engineers, data scientists, and product managers to deliver robust, high-performance solutions.
Use AI-assisted documentation generation to keep platform docs, runbooks, and user guides current documentation that drifts is a platform liability.
What We're Looking For
Required
9+ years of proven experience as a Platform Engineer, Software Engineer, or ML Infrastructure Engineer.
Demonstrated AI-native engineering practice, you actively use tools like Claude Code (CLI), Cursor, or equivalent AI pair programmers as part of your daily engineering workflow; this is visible in your work, not aspirational.
Experience building or contributing to an internal tool or skills marketplace publishing reusable integrations, MCP servers, or AI building blocks that other teams depend on.
Experience designing and deploying autonomous agents that perform real engineering tasks: CI diagnosis, infrastructure ops, developer onboarding, documentation generation.
Strong software engineering skills in Python for building scalable tools, automation scripts, and platform components.
Experience with MCP (Model Context Protocol) servers building, hosting, and securing tool integrations for AI agents.
Strong expertise in AWS (IAM, EKS, S3, SageMaker, Lambda, etc.).
Extensive experience with CI/CD tools, especially GitHub Actions and ArgoCD.
Proficiency in infrastructure-as-code (Terraform).
Experience with containerization (Docker) and orchestration (Kubernetes).
Experience with MLOps concepts and tools.
Experience with model and agent evaluation.
Familiarity with monitoring and alerting systems (Grafana, PagerDuty).
Familiarity with Okta or similar IAM systems.
Experience with tenant and project onboarding in multi-tenant environments.
Familiarity with security best practices and conducting security reviews.
Experience developing internal developer tools (web, AI assistants, CLIs).
Ability to manage multiple priorities; excellent problem-solving and communication skills.
Preferred
Experience with the Salesforce ecosystem.
Familiarity with agent memory patterns: context management, long-term retrieval, episodic memory.
Experience with unstructured databases (vector or graph) and RAG pipelines.
Experience with modern data platforms: Snowflake, Kafka, Flink.
Experience with Feature Stores (e.g., Feast).
Experience with A/B testing and experimentation platforms.
Knowledge of Airflow or other workflow orchestration tools.
The Mission: Marketing is undergoing its biggest shift in decades. We are helping Austrian businesses move to the Agentic Enterprise with Next-Gen Marketing Cloud, where autonomous AI agents and human marketers drive customer success together.
We are looking for a Specialist Account Executive to lead this transformation across Enterprise and Key accounts in Austria, acting as the strategic overlay to our Core Account Executives. You do not just sell a product; you sell a new way of engaging customers through real-time personalization, connected workflows, and autonomous AI.
Your Role: The Marketing Strategy Lead
You are the Subject Matter Expert. While the Core AE owns the broad customer relationship, you own the Marketing domain.
Drive the Strategy: You partner with Core AEs to identify digital marketing, data, and customer engagement opportunities within their accounts. You provide the deep expertise needed to unlock these deals.
Sell Agentforce Marketing: You articulate how our Next-Gen Marketing Cloud uses autonomous AI agents to orchestrate campaigns, personalize moments, and drive real two-way conversations across all channels.
Orchestrate the Win: You lead the Marketing-specific deal cycle. You coordinate Solution Engineers, Customer Success, BDRs, and Partners to prove value and close the business.
Build the Pipeline: You analyze your territory to find untapped potential in digital marketing, CRM, data orchestration, and customer experience operations.
Who You Are: We hire for potential and expertise, not just a specific job title. We are looking for one of these four profiles:
The SaaS Seller: You have sold complex SaaS solutions. You bring a deep understanding of the marketing landscape or have a proven track record of selling Marketing Technology (MarTech) to enterprise clients.
The Presales Expert: You come from a Presales or Solution Engineering background for marketing solutions. You know how to design the technical vision and are now ready to pivot into a commercial Account Management role.
The Industry Practitioner: You come from the business side. You have managed a marketing function, led a marketing transformation project, or managed MarTech on the client side. You understand the buyer’s pain because you used to be the buyer, and now you want to bring that expertise to the vendor side.
The Ecosystem Expert: You come from a Salesforce implementation partner or System Integrator. You bring deep, hands-on knowledge of Salesforce Marketing Cloud and want to leverage that technical and consulting expertise directly at Salesforce.
What You Bring:
Native/Fluent German and English: Mandatory for this market.
Consultative Mindset: You can explain complex AI concepts, data strategies, and MarTech architectures to a CMO or C-Level executive in simple business terms.
Collaboration Skills: You thrive in a matrixed team setting. You know how to build trust with internal partners and navigate large enterprise buying groups to drive a joint strategy.
Resilience: You can manage multiple active cycles, maintain accurate forecasting discipline, and prioritize your time effectively.
Team
This is a unique opportunity to join a team, representing a blend of frontline commercial execution and long-term strategic thinking.Salesforce Business Value Services (BVS) is closely aligned with the Latam Sales organization, directly supporting sales pursuits within our top accounts. You will be responsible for a team that directly engages with customer executive teams, helping articulate the strategic and financial impact that our platform can deliver to their organizations. Ultimately, you and your team will develop C-level account strategies, value propositions and success metrics, investment justifications, deal structures and commercial proposals for our most strategic customers. You will also act as a trusted advisor to your regional sales management, providing guidance on account and negotiation strategies, helping prioritize sales pursuits and identify new opportunities.We are looking for highly passionate, driven and inquisitive individuals who can effectively communicate how our solutions can help our customers transform their businesses and support their strategic objectives.
What you will be doing
People Leadership: Support long term employee success with a focus on coaching, development, and building a high performance team, including hiring and retaining talent.
Customer Success: Support enterprise accounts across all steps in the customer lifecycle, from strategic alignment, project justification, and commercial proposals to measuring the realized value of targeted business outcomes
Sales Partnership: Work closely with internal sales teams and other functions to help define account strategies and prioritize sales initiatives, based on value creation potential and opportunity size
Orchestration: Facilitate internal and external workshops to discover customers' current and future business capabilities with the goal of identifying, prioritizing and measuring key business value drivers (metrics)
Deal Negotiation: Assist in the development and delivery of commercial proposals and deal structures, and share insights with senior sales management to help develop and execute negotiation strategies
Thought Leadership: Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout and beyond the sales cycle
Process Improvement: Manage and/or sponsor initiatives across BVS teams to strengthen the execution and capabilities of our organization.
Organizational Impact: Execute Salesforce cross-functional programs to improve our customers’ experience and enable our customers’ success.
What we are looking for
Experience leading, coaching and developing people
Demonstration of change management and process improvement capabilities
10+ years of professional experience, ideally in consultative and strategic customer-facing roles
Results-oriented, strategic thinker that enjoys helping customers "cross the chasm" from current state to future state
Strong analytical and problem solving skills, including the ability to derive actionable insights from large amounts of information and clearly communicate complex ideas to customer senior executives, while handling questions and objections
Experience with quantitative analysis and financial modeling
Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy
Creative, high-energy, self-starter comfortable leading and executing initiatives and handling conflicting demands creatively and quickly
Thrive in working collaboratively and cross-functionally, particularly with Sales, Solution Engineering, Pricing, Industry teams and other key partners
A candid communicator with the ability to have courageous conversations
Experience in account strategy support, and development and execution of value hypotheses, business cases, and commercial proposals preferred
MBA preferred
Familiarity with technology and/or enterprise software preferred
We are an equal opportunity employer and greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Director, Business Value Services", "Job_Requisition_Primary_Location": "Mexico - Mexico City", "Job_Requisition_Ref_ID": "JR341317", "Time_Type": "Full time", "Countries": [ "Mexico" ], "Regions": [ "Ciudad de Mexico" ], "Locations": [ "Mexico City" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Georgia---Remote/Lead--Specialist-SE_JR341332", "External_Job_Posting_Start_Date": "2026-07-16", "Job_Description": "About the Role
Salesforce's Global Consulting Partner organization is seeking a VP, Partner Account Management (PAM) to lead and deepen Accenture, one of our most strategic global partnerships. This is a high-visibility, high-impact role that requires a balance of strategy, sales, and bias for action.
The VP will own the end-to-end alliance with Accenture globally, driving investment programs and co-sell execution partnership governance. Success requires the design and execution of a plan to develop and accelerate the growth of Salesforce's business with Accenture. Key to the position is effective collaboration with multiple cross-functional stakeholders including Sales, Alliances, Marketing, Legal and Operations while maintaining a deep understanding of Salesforce technology and articulating Salesforce value propositions.
Accenture is one of Salesforce's largest and most strategic consulting partners and a Founding Partner of Salesforce's Approved Forward Deployed Engineering (FDE) Partner Network.
Key Responsibilities
Own the global Accenture alliance relationship, serving as Salesforce's primary point of contact for Accenture's C-suite and senior leadership
Design and execute a plan to accelerate and scale the growth of Salesforce's business with Accenture including identification of partner segments, relationship definition, and launch activities
Drive joint GTM strategy and revenue execution across all major Accenture business groups, geographies, and industry verticals
Ensure Accenture is developing their sales, pre-sales, and delivery capabilities in line with Salesforce strategy, including Agentforce, Data Cloud, and multi-cloud adoption, leveraging Accenture's certified delivery capabilities
Work with Accenture to generate new business in existing accounts and new markets, ensuring partners assist in delivering successful projects
Lead alliance governance including executive business reviews, joint account planning, and investment fund management
Manage and grow the joint investment portfolio, ensuring active utilization and measurable ROI
Build and manage a high-performing team of PAMs aligned to Accenture across AMER, EMEA, LATAM and APAC
Initiate and conduct sales readiness training events and collaborate with marketing to plan joint events and activations
Establish and run a recurring operating cadence with Accenture's alliance leadership to track pipeline, prioritize accounts, and reallocate investments dynamically
Liaise with and motivate individuals at all levels of the partner relationship; politically astute and able to ascertain key decision makers
Report on alliance health, pipeline contribution and partner activation metrics to Salesforce senior leadership
Qualifications
10+ years of industry experience within alliances, sales or consulting with a strong track record of driving partner revenue and exceeding targets
Proven success developing and leading strategic partnerships with global consulting organizations (Accenture experience strongly preferred)
Experience recruiting, developing, and managing high-performing, geographically distributed PAM teams
Deep understanding of joint GTM motions, co-sell mechanics, and investment programs
Executive presence with demonstrated ability to build trust and influence at the C-suite level across both Salesforce and partner organizations
Strong command of Salesforce technology and applications, platform, and SaaS solutions including Agentforce and Data Cloud
Comfortable with complexity and thinking on multiple levels of abstraction; demonstrates use of critical thinking techniques
Ability to design and present annual plans, track and articulate success
Demonstrated ability to drive significant influenced revenue through SI partnerships
Business, Computer Science, or Engineering Bachelor's degree; MBA preferred
Willingness to travel (30–40%)
Why This Role
This is a rare opportunity to lead the world's most strategic Salesforce alliance at a pivotal moment as Agentforce scales across enterprise accounts globally and Accenture's FDE certified engineers drive AI-led reinvention for joint customers across every major industry. The impact is immediate, measurable, and global.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "VP, Alliances - Partner Account Management, Accenture", "Job_Requisition_Additional_Locations": "New York - Remote; Illinois - Chicago Metro - Remote; Texas - Austin Metro - Remote; California - San Francisco Metro - Remote; Georgia - Atlanta Metro - Remote", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR341265", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $274,050 - $366,590 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $301,420 - $403,200 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Georgia", "Illinois", "New York", "Texas" ], "Locations": [ "Remote", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Germany---Munich/Cloud-Account-Executive---Partner-Cloud---German-Speaking_JR341308", "External_Job_Posting_Start_Date": "2026-05-06", "Germany_Disability_Text_Statement": "We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.", "Job_Description": "＜チーム概要＞
このチームは、限られたリソースの中で、より多くのお客様にセールスフォース製品を効果的に活用していただくことを目指しています。直接的なサポートが難しいお客様（Standard顧客や小規模Premier顧客）に対し、デジタルコンテンツを通じて間接的に支援することで、お客様が自ら課題を解決できるよう促し、結果として製品の継続利用を促すことが目的です。このチームでは下記のサービスを提供しています。
● デジタルコンテンツの提供:
お客様に提供するデジタルコンテンツには、以下の種類があります。これらは、工数をかけずに広く提供できるよう、汎用的なリソースとして作成されます。
● 動画/資料/ウェビナー/イベントの分析:
これらは、視聴回数やダウンロード数といったデータを追跡できるため、お客様の関心や利用状況を分析し、コンテンツの改善に役立てます。
● Knowledge/YouTubeの活用:
これらのコンテンツも積極的に活用します。データ追跡が困難なものも処理し、お客様の自己解決を促します。
● ユーザーグループ（UG）の運営:
このチームは、単に一方的に情報を提供するだけでなく、お客様同士の学び合いを促す「ユーザーグループ」の運営も行います。
ユーザーグループとはお客様が互いに経験や知識を共有し、協力して課題を解決できる場です。チームのメンバーは、ファシリテーターとしてユーザーグループに参加し、議論を活発化させ、必要なコンテンツを提供します。ユーザーグループで生まれた成功事例やベストプラクティスは、デジタルコンテンツとして再編集され、より多くの顧客に共有されます。
● コンテンツ作成について:
このチームのコンテンツ作成においては、以下の2つの視点が不可欠です。
● ユーザーマインド:
お客様がどのような課題を抱えているか、何を求めているかを深く理解することが最も重要です。
● 製品知識: セールスフォース製品に関する深い知識を持ち、お客様の課題を解決するための最適なソリューションを提示します。
これらを両立させることで、高品質で需要の高いコンテンツを継続的に生み出し、お客様の製品活用を強力に推進します。
＜職務概要＞
このポジションは、セールスフォースのカスタマーサクセスチームの一員として、お客様が製品を最大限に活用できるよう支援する仕事です。あなたは、お客様にどのような情報を、どのように届けるべきかを考え、具体的な施策を企画・実行する役割を担います。
具体的には、以下の業務を通じて、お客様の製品活用をサポートします。
⚫︎ デジタルチャネルの運用: WebサイトやSNS（X）、メールマガジンといったデジタルチャネルのオーナーとして、日々の運用
⚫︎ コンテンツの企画・収集: お客様が製品をよりよく活用できるよう、発信するべきコンテンツを社内の関係部署と連携しながら収集し、まとめる。
⚫︎ 施策の実行と効果測定: お客様のエンゲージメント（関心度）を高めるためのキャンペーンや施策を実行し、その効果を分析して改善策を立案
⚫︎ イベントの運営支援: ウェブセミナーの実施や動画の公開、ユーザーグループのイベント開催をサポート
＜求める経験・スキル＞
この仕事で成功するために、以下の経験やスキルを歓迎します。
【必須スキル】
自立した業務遂行能力:
⚫︎ 目標達成のために、自ら計画を立て、チームを巻き込みながら実行することができる。
⚫︎ 日々の業務を効率化するための改善点を自ら見つけ、提案することができる。
⚫︎ 複数の業務に優先順位をつけ、計画的に進めることができる。
データ活用能力: データを収集・分析し、そこから得られた気づきや改善策を上長に提案することができる。
課題解決能力: 市場の動向やチームの課題を把握し、解決策を自ら探して提案することができる。
成長意欲: 自分の能力を向上させるために、積極的に学び続けることができる。
【推奨スキル・経験】
⚫︎ セールスフォース製品（Sales Cloud、Slack、Tableauなど）を利用した経験、または製品に関する知識。
⚫︎ Google Analyticsなどを利用したデジタルマーケティングの知識や経験。
⚫︎ Figma、Adobe Photoshop/Illustrator、Camtasia、Contents Management Systemなどのツールの知識や経験。
⚫︎ B2B/SaaS業界でのカスタマーマーケティング（既存顧客へのマーケティング）や、直接的な顧客サポートの経験。
＜求める人物像＞
私たちは、以下のような方と一緒に働きたいと考えています。
信頼できるパートナー: チーム内外の関係者と協力し、お客様だけでなく、社内にも価値を提供できる方。細部にも気を配りながら、迅速に成果を出せる方。
チームプレイヤー: 自分のチームだけでなく、他の部署とも連携して協力し、目標達成のために施策を遂行することができる方。
ビジネスオーナーシップ: 自分の担当業務に責任感を持ち、自ら考え、判断し、行動できる方。また、必要に応じてアクティブに周囲にサポートやアドバイスを仰ぐことができる方。また、施策の結果や改善点などをデータをもとに分析、次のアクションに繋げられる
Overview of the Role
Salesforce is looking for an Enterprise Account Executive to join our UK Travel, Transport and Hospitality (TTH) team, based in London. In this role, you sell the full Salesforce platform to enterprise customers across the TTH industry, acting as a trusted advisor who builds strategic account plans and grows business in newer and underdeveloped accounts, not just managing existing large clients. You work closely with product and technical specialists to help customers unlock transformational opportunities within their organisations.
Responsibilities
Build and execute strategic account and territory plans across a mix of established and newer TTH accounts, including identifying and developing white-space opportunities
Lead complex, multi-stakeholder sales cycles from prospecting through close, engaging senior and C-suite decision-makers
Partner with product, technical specialists, and internal teams to craft and deliver value propositions tailored to each customer's goals
Act as a trusted digital advisor to existing customers, deepening relationships and identifying opportunities to grow their use of the Salesforce Platform
Required Qualifications
Significant experience in a quota-carrying enterprise B2B technology or SaaS sales role
Demonstrated ability to build and execute strategic account plans and lead multi-stakeholder enterprise sales cycles, including engagement with senior and C-suite stakeholders
Track record of meeting or exceeding sales quotas, including closing large, strategic deals (6-7 figure ACV)
Experience leading or influencing cross-functional teams to deliver customer outcomes
Preferred Qualifications
Experience selling into Travel, Transport and Hospitality industries
Familiarity with CRM platforms or similar enterprise technology
Experience developing new business in underpenetrated or white-space accounts
The Principal Solution Engineer in Strat FINS will interact with the largest insurance and financial firms to demonstrate and deliver the latest Salesforce capabilities to meet business needs. This includes a heavy emphasis on AI and Vibe coding in workshop and collaborative environments.
Key Responsibilities:
As a Solution Engineer in Strat FINS, your core focus will be driving technical alignment and showing concrete value through hands-on execution:
Lead AI & AgentForce Workshops: Create, deliver, and manage high-impact, interactive customer workshops. You will guide executive stakeholders through the art of the possible, focusing heavily on AI capabilities and AgentForce deployment.
Build PoCs and PoTs: Design and develop sophisticated Proof of Concepts (PoCs) and Proof of Technology (PoTs). You will be hands-on in development orgs and customer sandbox environments to validate architecture and prove feasibility.
Co-Innovate with Customers: Collaborate directly with customer technical and business teams to build prototype solutions, ensuring a deep sense of co-ownership and technical validation.
Translate Value: Articulate complex AI architectures and Agentic Use Cases into tangible business value summaries that resonate with C-level financial executives.
Required Skills & Qualifications:
AI Fluency & Technical Execution
Deep AI Expertise: Strong fluency in modern AI paradigms, including Large Language Models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG), and autonomous agent architectures.
Hands-on Builder: Proven experience building with modern AI tools, low-code/pro-code AI builders, and specifically AgentForce or equivalent autonomous agent frameworks.
Environment Management: Comfort working within complex development orgs and customer sandbox environments; ability to safely configure, test, and deploy prototype solutions.
Domain & Consultative Expertise
FINS Acumen: Deep understanding of the Banking, Wealth Management, or Insurance verticals, including their unique operational workflows, compliance considerations, and customer pain points.
Value Engineering: Ability to identify and define Agentic Use Cases (e.g., automated loan underwriting support, autonomous wealth advisory assistants, claims processing agents) and map them directly to business ROI.
Workshop Facilitation: Exceptional presentation and storytelling skills, with a track record of managing technical workshops for both highly technical and non-technical business audiences.
The Customer Success Manager uses deep business, industry and product knowledge to partner with customers and guide them to accelerate business value and return from their investment with Salesforce. In this role, the Customer Success Manager will specialize in one or more line of businesses, a specific cloud or industry to speak the customer language and ensure customer value realization. They are aligned at key stakeholder level, building and fostering positive relationships to help customers progress on their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs.
The ideal Customer Success Manager will possess both a Cloud specialization and industry skills that enables them to speak the customer language.
Responsibilities
Leverage our Customer Success Methodology and partner with customers stakeholders to understand their goals, assess their capabilities and provide recommendations to help them accelerate achievement of their business and technology objectives
Develop an understanding and knowledge of customer’s Salesforce implementation and evangelize the capabilities of Salesforce across all of our Clouds
Guide a customer on org strategy, governance and change management best practices based on customer needs
Can demonstrate hands-on Salesforce product knowledge by applying platform features and functions to customer business priorities and roadmap
Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan
Produce and execute a comprehensive adoption path showing the current state, target future state with timeline, and an underlying enablement Plan.
Deliver business value and innovation to a customer’s business by understanding our customers’ key business challenges and potential for growth
Build and foster executive-level relationships with the customer’s IT and business executive leadership, sponsors and decision makers to solidify our partnership and commitment to the customer business and IT sponsors & team members
Working collaboratively with the account team and Salesforce Execs, effectively network within accounts from the Executive-Level down, in order to help customers achieve their objectives
When appropriate, recommend additional Salesforce services and advisory experts needed to drive success
Proactively communicates technical product changes, degradations, outages, end of life and other relevant updates
Preferred Qualifications & Skills:
In-depth knowledge in one or more line of businesses (LoB) - a specific cloud or industry
Strong consulting skills and proven results working as a Trusted Advisor to drive business value for customers
Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections
Proven understanding of Salesforce product and platform features, capabilities, and best use is highly desired
Able to articulate the importance and value of Governance to Business and IT executives
Good understanding of enterprise architecture principles strongly preferred
Ability to quickly grasp and distinctly explain technological and business concepts
Fluency in Japanese, and basic English comprehension skills
Leadership Qualities:
PASSION: Passionate about Customer Success
THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, phenomenal storyteller
URGENCY: Ability to adapt quickly and drive business value and results
OHANA: Embodies Aloha culture: A standout colleague that everyone enjoys working with and has a generous heart
TRUST: Trust the company’s core values
ADAPTABLE: Excels in high levels of uncertainty and change
We are seeking a highly skilled AI Platform Engineer to play a pivotal role in building the next generation of our ML/AI platform that doesn't just support ML models, but powers autonomous AI agents at enterprise scale. This role sits at the intersection of platform infrastructure and agent systems engineering. You'll build and maintain the core infrastructure, CI/CD pipelines, and platform services that underpin our machine learning initiatives and go further in designing the harnesses, sandboxes, and evaluation frameworks that let AI agents be developed, tested, and trusted in production.
You'll work on systems that directly impact marketing, sales, service, and product growth verticals across the organization.
This isn't a traditional infrastructure role. You should be comfortable wearing multiple hats of software engineering, agent systems design, and evaluation tooling. We're looking for engineers who think in flywheels: build →evaluate → improve → ship → repeat.
Agent Harness & Flywheel Engineering
Design and build agent harness infrastructure: the scaffolding that wraps LLM calls, manages tool use, handles retries, enforces policy, and feeds results back into iterative improvement loops.
Implement agentic loop patterns with multi-turn reasoning, tool orchestration, memory management, and structured output handling as reusable platform primitives
Build the agent flywheel: automated pipelines that collect agent traces, surface regressions, route failures to evaluation, and close the loop from production signal back to prompt/model improvement
Own the end-to-end lifecycle from agent experiment to production deployment, including versioning, rollout controls, and rollback mechanisms
Sandboxing & Safe Execution
Build sandboxed execution environments for agent tools with isolating code execution, API calls, and file system access so agents can act without unconstrained blast radius
Design tiered autonomy models: define which actions agents can take automatically, which require human approval, and which are off-limits and enforced at the infrastructure layer
Implement replay and dry-run capabilities so new agent versions can be tested against real traces before going live
Agent Evaluation, Observability & Optimization
Implement evaluation frameworks for agent behavior using a combination of vendor , open source or in house built tools — covering task success, tool selection accuracy, trajectory evaluation, hallucination rates, latency, and cost
Build and maintain eval datasets, golden trace libraries, and regression test suites that run automatically on every agent code change
Instrument agent traces end-to-end: LLM calls, tool invocations, intermediate reasoning, final outputs — surfaced in Grafana or equivalent observability tooling
Define and track agent quality metrics over time; own the signal that tells the team whether agents are getting better or worse
Drive continuous quality, latency, and cost improvements across deployed agents by closing the loop between production traces, evaluations, and agent design. Optimization may be done through a variety of techniques e.g. prompt tuning, tool calling optimizations, context engineering, right-sizing model selection per task and explore distillation or fine-tuning (SFT, DPO, RLHF) on curated trace data to name a few
Validate every optimization through A/B tests, shadow deployments, and replay against golden traces, with the eval suite gating rollout so wins are real and regressions are caught before they reach users
CI/CD & Workflow Automation
Build and optimize CI/CD pipelines (GitHub Actions, ArgoCD) that cover not just code deployment but agent evaluation gates — no agent ships without passing its eval suite
Automate Docker and package builds, security scanning, and agent integration tests as first-class pipeline steps
Design self-healing CI patterns where agent-based automation can diagnose and fix common pipeline failures
Tooling, Developer Experience & Architecture
Build internal tools and developer self-service interfaces that let ML engineers and data scientists iterate on agents without platform team involvement
Maintain a comprehensive view of how all platform components -> infrastructure, agent harnesses, evaluation pipelines, observability — work together
Create architecture diagrams and drive long-term platform vision; own the "how does this scale to 10x" conversation
Monitoring, Security & Reliability
Establish alerting (Grafana, PagerDuty) for both traditional platform health and agent-specific signals (error rates, tool call failures, eval score drift)
Ensure all agent infrastructure adheres to security best practices: sandboxed execution, auditable traces, access controls on every tool
Participate in security reviews; own compliance for agent workloads
9+ years as a Platform Engineer, ML Infrastructure Engineer, or Software Engineer
Demonstrated experience building agent harness infrastructure using agentic loops, tool orchestration, structured output handling, multi-turn conversation management
Hands-on experience with agent evaluation frameworks like Braintrust, LangSmith, or equivalent , including building eval datasets, running automated regression suites, and tracking quality metrics over time
Strong understanding of sandboxing and safe agent execution like isolation patterns, tiered autonomy, blast radius controls
Experience with context Engineering as it relates to Agent orchestration.
Strong Python engineering skills for building scalable tools, automation, and platform components
Deep expertise in AWS
Extensive experience with CI/CD tooling, especially GitHub Actions and ArgoCD
Proficiency in infrastructure-as-code (Terraform)
Experience with containerization (Docker) and orchestration (Kubernetes)
Experience with AgentOps concepts and production Multi Agent systems
Strong problem-solving skills and ability to manage multiple priorities across a complex platform
Preferred Qualifications (Bonus Points):
Experience with Salesforce Ecosystem including Agentforce and Data360
Experience with unstructured databases(vector or graph databases) and RAG pipelines
Experience working with modern data platforms and real-time processing frameworks, including cloud data warehouses (e.g., snowflake), streaming technologies (e.g. kafka, flink)
We are seeking a highly motivated, detail-oriented, and analytically sharp Sr. Analyst to serve as the reporting and insights engine for the Brand Campaigns and Partnerships team. This role is central to translating campaign and partnership data into clear, timely, and actionable intelligence — building the foundational reporting infrastructure that powers decision-making across the team. The ideal candidate is naturally curious and constructively skeptical: someone who thrives in the details, questions the data, and won't accept a number at face value until they understand the story behind it.
Reporting directly to the Sr. Director, Global Strategy & Operations, this role owns the tactical analytics and operational reporting layer for Brand. This is a "tools + fast insights" role: this person is a power user of analytics platforms, a builder of scalable reporting resources, and an active adopter of AI tools to offload the heavy lifting — creating space to triangulate across data sources, coordinate cross-functionally, and serve as the team's single most trusted go-to for all reporting needs. The right person thrives on structure, moves quickly, and turns numbers into narratives.
At Slack, we are committed to making people’s working lives more secure. We are serious about protecting our infrastructure, operations, and most importantly, our customers’ data. Our Vulnerability Management team plays a pivotal role in identifying, assessing, and mitigating security risks across our entire infrastructure. We take a systemic approach to security and strive to ensure we provide low friction, high-impact security across everything we do.
Slack has a positive, diverse, and encouraging culture—we look for people who are curious, innovative, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, read on ahead!
As a Senior Software Engineer on the Vulnerability Management team, you will build and maintain the systems and tooling we rely on to detect, track, and remediate security vulnerabilities across our organization. You will drive technical strategy for how we automate and scale vulnerability management, work closely with security engineers, product teams, and infrastructure partners to tackle complex cross-functional challenges, and help raise the bar for how the team builds software. This is a high-impact, high-ownership role for someone who wants to do meaningful engineering work while shaping how security gets done at scale.
Contribute towards the technical architecture for vulnerability management tooling, including systems that automate identification, prioritization, tracking, and remediation of vulnerabilities across diverse ecosystems and environments.
Design and develop of high-quality, scalable engineering solutions, balancing long-term maintainability with the practical needs of a fast-moving security organization.
Drive integration strategy across vulnerability scanners, aggregation pipelines, and downstream systems, making principled decisions about data ownership, tool consolidation, and signal quality.
Partner with cross-functional stakeholders including infrastructure, platform engineering, and product security teams to identify opportunities to embed security automation deeper into the development lifecycle.
Identify systemic gaps and ambiguous, high-priority problems that cut across team boundaries, propose solutions, and drive them to completion with or without direct authority.
U.S. Citizenship or Permanent Residency (Green Card holder). We are unable to provide visa sponsorship for this role.
6+ years of industry software engineering experience, with a meaningful portion of that spent in security engineering, platform engineering, or infrastructure-adjacent domains.
Deep proficiency in Python, with a strong track record of writing production-grade, tested, maintainable code in complex systems.
Demonstrated experience owning and delivering end-to-end engineering projects, from early-stage design through production deployment and ongoing operation.
Solid understanding of vulnerability management concepts, including how vulnerabilities are discovered, classified, prioritized, and remediated in enterprise environments.
Experience building or maintaining integrations with security tooling such as vulnerability scanners, SIEM systems, or similar platforms.
Comfort working with CI/CD pipelines, version control workflows, and modern software delivery practices.
Experience working across teams and communicating technical concepts clearly to both engineers and non-technical stakeholders.
Strong judgment in the face of ambiguity, and a track record of asking the right questions before building rather than after.
Hands-on experience with vulnerability management tooling such as Wiz, Tenable/Nessus, Twistlock, or similar products, particularly in cloud or containerized environments.
Familiarity with compliance frameworks relevant to government or regulated environments, such as FedRAMP or DoD IL5/IL6.
Experience working with large-scale vulnerability aggregation systems or homegrown data pipelines that normalize findings across multiple scanners.
Background in building automated remediation workflows, such as automated PR generation for dependency vulnerabilities or patch orchestration across diverse package ecosystems.
Experience with cloud environments (AWS, Azure, GCP) and containerized workloads at scale.
Contributions to the security or software community through open-source projects, published research, conference talks, or similar.
At Salesforce, we are seeking outstanding individuals to join our team as Account Executives with a strong technical background and expertise in AI-driven solutions. In this role, you will be pivotal in driving revenue growth and encouraging enduring client relationships and applying innovative technology redefines customer engagement.
Salesforce Agentforce and Data 360, our flagship innovations, harnesses the power of real-time data analytics and AI to redefine Customer 360, enabling scalable, high impact customer interactions.
As a part of our Agentforce and Data 360 Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering ground-breaking results! We are looking for individuals with deep AI and Data knowledge and strong experience in selling complex technology solutions, understanding cloud-based services, and designing B2B solutions. Collaborating with potential clients, you will dive deep into understanding their needs and challenges ultimately showcasing how Agentforce and Data 360 is the solve for their most critical business goals.
What you’ll be doing:
Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce and Data 360 opportunities with potential customers.
Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce and Data 360 growth at current and new customers
Use your extensive knowledge of Salesforce particularly Agentforce and Data 360 to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture
Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce and Data 360’s capabilities can deliver impact at scale
Source and qualify Agentforce and Data360 opportunities that fit our ideal customer profile.
Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce/Data 360 can be a solution.
Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce and/orData 360 delivers as a detailed and scalable solution
Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce and/or Data 360 across both technical and business partners
Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
Highlight how our solutions align seamlessly with clients' long-term strategic objectives
Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Agentforce use cases that resonate with buyers
This is a specialist, co-prime role, supporting a customers primary account sales team - so the ability to work as a support to the primary Account Executive to drive a wholistic customer driven solution is key.
What you should have:
Experience in enterprise and commercial B2B sales within the context of highly technical sales
Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, API connection, etc.
You will have a deep, thorough understanding of the data landscape - including leading CDPs and Datalakes.
Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud)
Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce's platform and Agentforce capabilities
Strong technical selling skills including the ability to explain AI models ad solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes
Expertise in modern cloud data platforms (e.g., Snowflake, Databricks, Big Query), acquired through considerable technology sales experience.
A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
Outstanding communication and negotiation skills honed through your experience
A Bachelor's degree or equivalent experience with extensive background in technology sales
Skill-Set/Technologies:
Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Lakes, Data Warehouse technologies, Cloud infrastructure, Predictive and prescriptive modeling techniques, Business Intelligence (Tableau). Salesforce Data 360.
Characteristics:
This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
Results motivated: you show your ability to exceed sales goals.
Business-focused outlook: Skillfully translates technical solutions into palpable business value
A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection.
Join Salesforce's Customer Insights team, a core function within the marketing organization responsible for delivering objective, actionable insights that shape our marketing strategy and external narrative.
As Research Lead you will own research across two of the team's most visible programs: Buyer Insights, which informs how Salesforce goes to market, and Thought Leadership, which shapes our external narrative through major public-facing reports. You bring both research rigor and editorial instinct: you know how to design a credible study and how to make the findings land.
This is a hands-on role for someone with strong research instincts, a curiosity about buyers and the broader market landscape, and the drive to turn findings into stories that influence real decisions. Experience using AI to accelerate and enhance research work is a must.
Lead and Execute Primary Research.
Lead Buyer Insights Research: Design and execute research that builds a deep understanding of Salesforce's buyers (e.g., CIO, CDO studies), their motivations, pain points, and decision-making dynamics to deeply inform internal decision-making and strategic marketing for key products like Agentforce. Translate findings into recommendations that inform go-to-market strategy, product marketing, and competitive positioning.
Drive Thought Leadership Research Programs: Own your portion of the team's major public-facing research portfolio, including large-scale annual “State of” reports (e.g., State of Service, State of IT). Manage the full lifecycle from study design through external publication, working closely with PR and Marketing to ensure findings are accurate, compelling, and ready for the world.
Design and Execute Mixed-Method Studies: Translate business questions into research plans that draw on the right mix of qualitative and quantitative methods. Work with external suppliers for most studies, and get hands-on when speed demands it, whether that means programming a survey or pulling a crosstab yourself.
Synthesize Across Programs. Connect dots across buyer insights, thought leadership findings, and other team research to surface integrated conclusions. The most valuable insights often live at the intersection of multiple studies.
Drive Stakeholder Alignment and Research Strategy. Scope studies with a clear point of view on what they'll answer and why it's worth the investment. Build the case compellingly when budget needs to comes from stakeholders — connecting the research to decisions they already care about. Proactively engage stakeholders to ensure research is scoped, prioritized, and positioned to drive real decisions.
Data Visualization & Storytelling. Translate quantitative findings into clear, compelling visuals that communicate a "so what" to any audience. Strong data storytelling — choosing the right chart, framing the right narrative, and building slides that drive decisions — is as critical in this role as strong writing.
Bring a Storyteller's Instinct. Understand how findings connect to the market’s broader narrative, what resonates with media and business audiences, and how to position insights for external impact — not only accuracy, but also value and influence.
Leverage AI to Scale Your Impact. Use AI tools across the research lifecycle, from study design and analysis to synthesis and storytelling. Bring a curious, experimental mindset to finding where AI accelerates your work, and share what you learn with the broader team.
Manage Suppliers and Research Partners. Own day-to-day relationships with external research agencies and vendors, holding them to high standards of quality and keeping projects on track.
Genuine Curiosity — About buyers, business, technology, and the world. The best researchers bring outside context in, not just the data they collected.
Research Experience — A strong foundation in primary research, quant crucial, qual a plus. You know how to design a credible study, interpret the results honestly, and know the limits of what the data can tell you.
AI Fluency — You've built workflows around AI tools and have a point of view on what works. You'd never let AI distort a finding in the name of a cleaner story.
Comfort with Ambiguity — You know how to make progress when things are unclear, and when to escalate rather than push through alone.
Strong Editorial Instincts — You write and edit well. You know the difference between a finding and a story, and you can close that gap. You've worked in or alongside communications, content, or PR — or you've just always written like it mattered.
By applying for the Enterprise Sales Role in the Financial Service Industry, your resume will be reviewed by recruiters and hiring managers within the Financial Services Business Unit, which includes Banking, Insurance, Security Businesses. These teams are hiring for Enterprise Account Executive positions. Enterprise Account Executives typically manage accounts with over 2,000 employees. Our goal is to ensure your resume is reviewed by multiple hiring teams with a single application. The role involves engaging with existing customers and new leads to sell the full Salesforce Customer 360 platform, as well as Slack and Tableau. You will build positive relationships with key team members and C-suite decision makers, helping customers maximize the value of their Salesforce investments. Your skills will be essential in developing opportunities through warm leads and whitespace prospecting.
Responsibilities:
Required Skills and Qualifications:
Preferred Skills and Qualifications:
Benefits & Perks
Visit our benefits site to learn about our offerings, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
The D360 aka Data Cloud specialist team is an innovative group of sellers and GTM specialists at the heart of Salesforce’s newest innovation - D360. We are a startup within an extensive organization focused on next-generation of technology at Salesforce. This dedicated team helps Salesforce customers and prospects develop and implement strategies to take their Customer Experience efforts to a new level with Data + AI + CRM + Trust. This team is at the center of our GTM strategy connecting the dots between the D360 Product team, Product Marketing, Enablement, Customer Success & Support, and Partners Ecosystem to drive growth for D360. It is a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation.
Role Description
The D360 Technical Architect plays a pivotal role in developing innovative solutions for our customers across a variety of industries. You will work closely with Account Executives, Solutions Engineering, Product, and Product Marketing teams to provide deep technical domain expertise during the pre and post-sale process.
Our D360 customers are only as successful as the value they derive from the platform. You will play a key role in ensuring D360 is the right fit, help them prioritize the most valuable D360 use cases, and provide technical architecture best practices to drive product adoption.
You will collaborate with the broader global D360 team to develop use cases, demos, sales plays, and technical thought leadership. You will also have a meaningful role in driving our Product Roadmap forward and serve as a key advisor to the Product organization sharing innovative ideas and feedback from customers
It is important to have a solid technical grasp of the CRM, Modern Data Stack, Analytics & BI, CRM and AI (Generative and Predictive) landscape and the ability to effectively communicate our offerings to potential clients.
Key Responsibilities
Bachelors Degree in Computer Science or related field.
Solve Business Problems - Analyze complex business problems by conducting research and assessments to define the problem, generate innovative ideas, see opportunities, and recommend actionable solutions.
Drive Innovation & Customer Adoption - Bring structure to the client's decision-making process by communicating and evaluating solution options, and facilitating agreement among key stakeholders that helps customers prioritize high-value solutions, driving business impact.
Connect the “Art of the Possible” - Assist Solutions Engineers with delivering software demonstrations, rapid prototyping, and storytelling to show how connected experiences come to life with the Salesforce D360 & Salesforce CRM.
Cross Platform Collaboration - You will use your understanding of customers’ use cases across industries and multiple technology landscapes (CRM, Modern Data Stack, Analytics & BI, CRM and AI) to develop solutions across the Salesforce's technology stack.
Provide Technical Domain Expertise - Answer in-depth D360 questions related to data governance, security, and other technical capabilities. Create architectural diagrams, write technical thought-leadership pieces (blogs, whitepapers, etc.), documentation, enablement materials to help us stay ahead of industry trends and help our customer’s implement best practices with D360.
Key Requirements
Experience in solutions engineering/solutions architecture/technical consulting, ideally in the B2B SaaS space, particularly cloud data platforms
Strong verbal and presentation abilities, capable of effectively communicating ideas to clients and prospective clients at all levels of an organization
Understanding & ability to articulate the relationship between Data and Customer Relationship Management, aka the Customer360
Demonstrable ability to shift clients to alternative solutions when initial solutions are not a fit, with examples to support this. Demonstrable experience leading strategy and digital roadmap projects in a complex business environment
Experience with Data Warehouses, Data Lakes, Cloud Technology, Business Intelligence and CRM products
Experience in programming languages such as Javascript, Python, and SQL or Salesforce App Development with LWCs, Apex, Flow etc
Fluency in Arabic & English
Preferred Requirements
Implementation or Sales Experience in Salesforce D360 and Agentforce
Hands on Experience on Salesforce CRM technology like Sales Cloud, Service Cloud, Marketing Cloud or any Industry Clouds
Broad range of experience in large-scale database and data warehousing technology, like Snowflake or Databricks, as well as ETL processes, analytics and cloud technologies, Data Engineering, Data Science
Hands on Experience in AI/ML solutions like Einstein, Sagemaker, and Vertex. Solid Understanding of Generative AI.
Hands on Experience designing data solutions on cloud platforms like Amazon Web Services, Microsoft Azure or Google Cloud Platform.
Hands-on expertise with analytics tools like Tableau, PowerBI, Looker, etc
Familiarity with data activation or "reverse ETL" platforms in the context of Composable Data Platforms (CDP) and integrating various marketing technologies and data tools into a cohesive system.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
The Customer Success Manager leverages deep business and industry knowledge to partner with customers to help them accelerate business value and ROI from their investment with Salesforce. You will align at the C-level, building and maintaining strong relationships to help customers progress on their transformation journey. In this role, you will be responsible for helping customers achieve business value faster and progress on their journey towards becoming a Customer Company. This means helping them leverage Salesforce to transform their business, engage with their own customers in whole new ways. The end result is increased value, retention, customer satisfaction and ultimately expansion of the salesforce' s footprint.
Your Impact (Responsibilities)
Leveraging our Customer Success Methodology and partnering with customer executives to understand their objectives, assess their capabilities and prescribe recommendations to help them accelerate achievement of their business objectives and build a transformational vision
Focus on customer intimacy – deliver business impact and innovation to a customer’s business by truly understanding our customers’ key business issues and opportunities
Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper
Working collaboratively with the account team and Salesforce Execs, effectively network within accounts from the C-Level down, in order to help customers achieve their objectives
Evangelize the capabilities of Salesforce across all of our Clouds and Services
Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map Salesforce features and associated business benefits to address their needs
Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed
Serve as a customer advocate in driving industry best practices and the evolution of Salesforce product and platform functionality, courses and administrative services integral to the customer's success
Preferred Qualifications:
Industry Knowledge: 15+ years total experience working in the financial industry, such as banks, securities firms, credit card companies, or insurance companies, or engaging with clients in the financial industry as a consultant or systems integrator.
Experience as a project manager at consulting firms, systems integrators, or IT vendors.
Ability to build strong relationships with customer executives.
Excel in at least two of the following areas: industry knowledge, technical expertise, or consulting skills, and have experience as a trusted advisor providing business value to clients or stakeholders.
Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections.
Navigate customer organizational structures to identify and build relationships with executives and stakeholders who define the company's strategic objectives.
Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections.
Ability to quickly grasp and distinctly explain technological and business concepts.
Business level English skill.
As the Vice President of Product Design, you'll drive the overall user experience across the Informatica portfolio. You will be responsible for the experience design vision, strategy, and implementation of the Informatica suite of Data Management and GenAI products that are used by businesses across the globe.
This role will work with other Salesforce teams building the future of the Agentic Enterprise. In particular, you will collaborate very closely with the Data360, MuleSoft, Tableau, and Agentforce teams. You will lead a global team of world class designers with a successful track record of defining elegant product solutions. You will report directly to the SVP of Salesforce UX & Product Design, and sit on that organization's leadership team to help drive product strategy and ensure that our users are represented in a design-led approach to product development.
Strategic Vision & Leadership:
Build a culture of customer obsession by embedding it into every facet of design strategy — championing a deep understanding of real user problems and fostering innovation and customer-centered thinking across the team.
Develop and articulate a compelling design vision shaped by design thinking principles — emphasizing empathy, ideation, prototyping, and testing — and use experience, credibility, and strategic insight to inspire bold ideas and drive transformative outcomes across the organization and broader Salesforce ecosystem.
Anticipate future challenges, drive clarity in high-ambiguity environments, and mobilize teams to deliver sustainable, high-impact solutions.
Customer-Centric Product & Digital Design:
Lead the creation of intuitive and impactful solutions rooted in design methodologies, ensuring seamless, enjoyable, and efficient user experiences.
Collaborate with multidisciplinary teams to deeply understand customer needs at all product lifecycle stages, from conception through post-launch.
Develop and implement experience strategies that prioritize holistic, end-to-end customer journeys and enhance usability, accessibility, and personalization.
Champion responsible design by guiding the team to leverage AI ethically, transparently, and with a focus on trust and user control, while meeting accessibility standards and creating equitable experiences across diverse user needs and contexts.
Drive the use of modular, reusable design patterns that ensure flexibility, extensibility, and long-term platform cohesion as Informatica integrates into the broader Salesforce ecosystem.
Team Leadership & Development:
Build, lead, and mentor a high-performing, multidisciplinary design team committed to innovation.
Foster a culture of customer obsession, creativity, and collaboration, empowering every team member to contribute to customer-first solutions while leveraging diverse cross-functional insights for continuous learning and improvement.
Recruit, nurture, and retain best-in-class global design talent.
Create conditions of trust and psychological safety where every team member can do their best work, and act as a multiplier by removing barriers and fostering individual and team autonomy.
Operational Design Management:
Establish workflows and systems that enable rapid, customer-driven design innovations while meeting timelines and budget constraints.
Prioritize resources towards initiatives that significantly enhance the customer journey, focusing on improvements that add value at every touchpoint.
Continuously evaluate and adopt cutting-edge agentic design and vibe coding tools that align operations with customer needs and business goals.
Stakeholder Collaboration:
Act as the voice of the customer in leadership meetings, ensuring all strategies and initiatives align with customer-first design principles.
Collaborate with other departments to consistently apply customer-focused design principles across all organizational activities.
Drive strategic initiatives that enhance the end-to-end customer journey, emphasizing customer satisfaction and experience metrics.
Delivering easy-to-adopt, impactful data solutions that scale to power Salesforce's vision for the Slack-powered Agentic Enterprise
You'll be the design champion and deliver the creative vision to build next-generation products and services
You have experience cultivating and sustaining a design-first, customer-first culture across the business
Experience leading global teams that created high-quality enterprise and consumer software
Insatiable curiosity to experiment, iterate, and scale with cutting-edge technologies and tools to support our evolution as a discipline in the agentic era
Success driving the evolution of sophisticated design systems
Expertise refining and enhancing the end-to-end customer journey to foster customer loyalty and retention
Detail-oriented yet capable of managing strategic, big-picture initiatives
Very strong presentation, storytelling, and cross-functional communication skills, with the ability to align and inspire across executive and diverse audiences
Makes hard decisions and is accountable for them, even when the outcome is negative
Understanding of key business metrics and data and how they connect to design
15+ years of UX experience, managing and building teams while delivering enterprise products and solutions.
Experience making key contributions to innovative, successful products with a strong understanding of AI technologies.
Bachelor's or Master's in HCI, Industrial/Visual Design, Behavioral Science, or related discipline.
Experience successfully leading and directing a large UX team.
Experience with user-centered design principles, UX design best practices, trends, and emerging technologies.
Qualified is looking to add a new member to our Technical Support team as we scale our world class support. As a Technical Support Specialist, you will be responsible for handling support requests, being the technical resource aligned to our Qualified Success Architect team, and acting as a connection between support and engineering. You’ll be working on the cutting edge of the next generation of sales and marketing technology, wearing lots of hats, and helping us transform our customer experience. If you love helping others, solving puzzles, and working on an agile team this is the place for you.
Responsibilities:
Actively managing the support queue to answer and resolve product-related issues by working on cases in a timely manner and answering questions via a number of channels including live chat, email, and video calls.
Supporting our Success Architect team through a deep and technical understanding of the product and joining them on calls as an additional technical resource for customers.
Working cross-functionally with our engineering team to diagnose, debug, and report on operations-related problems for existing customers and leverage technical knowledge to investigate, diagnose, and triage bugs.
Working collaboratively with our product team to understand, prioritize and implement customer feedback into actionable insights that help shape the product roadmap.
Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base.
Working on our incident response team to provide critical communication to our customers and internal staff during incidents.
Assisting and supporting leadership in improving the speed and efficiency of our customer operations strategy and experience.
Qualifications:
You have the ability to explain complex features and functionality to technical and non-technical users with empathy and technical expertise
5+ years of experience providing support in a B2B SaaS company
Bachelors degree
You are located in either PST or MST
Excellent interpersonal, communication, and writing skills
Extensive knowledge of Salesforce CRM
Working knowledge of marketing automation systems (ie Marketo, Pardot, Hubspot, Eloqua)
Working knowledge of Javascript and API errors
Knowledge of web technologies (website architecture, custom forms, UTM parameters, etc)
Passion for making customers successful with software solutions
You enjoy analyzing issues and digging into complex problems
You’re persistent in getting to the bottom of those complex problems. At Qualified our technical support team never has the same question twice and involves researching technical nuances.
The idea of wearing many hats and getting involved in lots of projects outside your day to day is exciting to you and you’re up for the challenge.
You’re interested in growing your career in Technical Support and helping us grow an amazing team.
Department Overview - Data Solutions is the engine powering Salesforce's Agentic Enterprise — delivering trusted data and AI-driven insights that help the business act smarter, faster, and with greater confidence. As the strategic partner to all data trailblazers at Salesforce, the Data Solutions team provides the unbiased foundation that connects financial forecasting, customer health, and product adoption intelligence to the decisions that matter most. This role will lead the decision science team developing data foundation, metrics and insights that fuel Salesforce's Customer 360 Apps, ensuring AI agents and human decision-makers alike can act on reliable, curated, and trusted data.
Responsibilities
Be the enterprise data and analytics thought leader across Salesforce’s C360 Apps, shaping the long-term data strategy and acting as a trusted advisor to senior executives (GM, VP, and SVP levels) across Product, Engineering, and Go-to-Market.
Lead a high-performing, multi-disciplinary data team (analytics, data engineering, and visualization) with a focus on scalability, innovation, and measurable business impact; establish a culture of excellence, accountability, and continuous improvement.
Define and drive the strategic vision and multi-quarter roadmap for product analytics, aligning data investments with company priorities and ensuring delivery of high-impact data products, platforms, and insights at scale.
Operate as a cross-functional executive partner, influencing product and business strategy through data; proactively identify opportunities, shape decision-making frameworks, and drive alignment across complex stakeholder groups.
Establish best-in-class operating models for analytics delivery, including prioritization frameworks, resource allocation, and execution rigor; ensure consistent, high-quality output across multiple concurrent initiatives.
Lead the definition of north-star metrics, KPI frameworks, and measurement systems to drive product adoption, customer success, and revenue growth; embed data-driven decision-making across product and business teams.
Drive organizational impact by translating complex data into clear narratives and actionable insights for executive audiences, influencing company-level strategy and investment decisions.
Develop and grow a team of specialized ICs; establish clear career paths, succession planning, and leadership development while upskilling teams to leverage modern AI technologies (e.g., LLMs such as Claude, Agentforce) as a core part of their analytical workflow and decision-making practice.
Champion data as a strategic asset across Salesforce, promoting best practices in AI-driven analytics to unlock new product and business value.
Required Skills
10+ years overall experience in data science or analytics, including 5+ years leading high-performing teams and matrixed partners.
AI fluency — ability to apply LLMs, Copilots, and agent-based analytics tools (e.g., Claude, Agentforce) to accelerate insight generation, automate analysis, and embed AI into team workflows
MBA or Master’s in a quantitative field (computer science, economics, statistics, engineering, or equivalent) preferred.
Hands-on familiarity with Salesforce's core platform and product suite is a plus — including Data Cloud, CRM Analytics, Agentforce, and Customer 360 Apps
Trusted executive partner to VP, SVP, and EVP leaders, influencing company-wide priorities, framing strategic decisions, and representing the function in executive forums.
Experience defining data strategy, metric frameworks, governance standards, and scalable analytical solutions, with enough technical depth to guide tradeoffs in scalable analytical system design
Exceptional communicator who can synthesize ambiguity into clear strategy and translate complex data into compelling narratives for executive audiences
Demonstrated ability to lead through ambiguity, structure complex problems, and develop innovative, data-driven solutions with measurable business impact.
Proficient (5+ years) in statistics or machine learning, strong data manipulation, product analytics, and statistical analysis skills, with advanced SQL, R, SAS, or Python experience.
Inspiring leader with a track record of driving multiple large initiatives concurrently across cross-functional teams (Product, Engineering, Customer Success, Product Marketing and more).
Strong execution discipline, prioritization skills, and ability to make timely decisions in dynamic environments.
Ability to build, develop, and retain top talent while scaling an AI-native analytics organization.
Senior Enterprise Architects work directly with customers, owning end-to-end integration strategy and delivery for complex Supply Chain and Manufacturing transformations. On a daily basis, you will design and build enterprise-grade integration solutions, take them to production, and solve real-world problems at the largest scale. You will have ample opportunity to bring field learnings back to shape Salesforce's Agentforce platform and methodology.
You will be on the forefront of connecting Agentforce to the critical core systems — ERP, PLM, CRM — that power the world's most complex supply chains.
Core Responsibilities
Senior Enterprise Architects operate like hands-on AI startup CTOs: working in small, focused teams to own delivery of high-stakes integration projects. A day's work may include architecting API-led connectivity strategies, designing agentic data pipelines, and sitting across from a customer's executive team to set their AI integration roadmap — but the most impact comes from shipping real solutions into the heart of a customer's enterprise.
Do you aspire to be an enterprise AI leader or integration entrepreneur? We believe this is the best place — with the best colleagues — to build that future.
What We Value
Engineering mindset focused on delivering production integration solutions with Agentforce and enterprise core systems
Solving real supply chain and manufacturing problems, not theoretical architectures
Ability to collaborate across technical and non-technical stakeholders, from engineers to C-suite executives
Comfort working in dynamic customer environments with evolving requirements and direct iteration with users
What We Require
Deep, hands-on experience integrating enterprise systems (ERP, PLM, CRM) and a strong understanding of the Generative AI landscape
Strong foundation in integration architecture principles — API-led connectivity, process orchestration, application lifecycle management, and security
Strong engineering background. Preferred fields include Computer Science, Software Engineering, MIS, Electrical Engineering, Data Science, or equivalent experience
Proficiency in at least one coding language (Python, Java, JavaScript, Node, Go, or similar) and a passion for working close to the code
Ability and interest in traveling domestically, as needed for client engagements
Preferred Qualifications
4-8 years in Enterprise architecture or solution engineering, with 2+ years dedicated to enterprise architecture in a customer-facing role
Hands-on experience with prompt engineering, LLMs, and Generative AI architecture in enterprise settings
Understanding of risk mitigation, compliance, and security in enterprise software contexts
*LI-Y
Own the data and intelligence architecture for AgentExchange — the marketplace where partners list, sell, and operate Agentforce, MuleSoft, Tableau, and Slack solutions. You are the most senior technical voice for data on the platform.
About the Team
The AgentExchange Data Services team owns the data infrastructure, telemetry pipelines, marketplace measurement framework, partner analytics platform, and the ML-powered signals that give partners, customers, and Salesforce leadership real-time visibility into how the ecosystem is performing. The team owns product telemetry, self-service metrics, GMV and attrition models, NPS and effort-score measurement, and the Lead Scoring Model for AgentX partners.
Why This Role Exists
AgentExchange runs on telemetry, partner analytics, and ML signals — and today they live in fragmented pipelines and destinations. We need an architect to consolidate them into one trusted data platform, define the contracts every team builds to, and architect the LLM- and agent-native layer that turns marketplace data into intelligent experiences for partners, customers, and Salesforce leadership.
This is a role at the intersection of architecture, strategy, and execution. You will engage with executive stakeholders, represent the data platform in cross-org architecture reviews (VAT), and set the long-term technical direction every data engineer and ML practitioner on the team works toward.
What You'll Own
End-to-end data architecture. Canonical data model, destination consolidation, telemetry taxonomy, and the 18-month roadmap for the AgentExchange data platform.
Pipelines and contracts. Streaming and batch ingestion, schema governance, data contracts enforced across every AgentExchange engineering team, and pipeline reliability SLOs.
Self-service analytics. Partner Console, GMV / attrition / install / search dashboards, customer and partner effort scores — built on Data 360 and Tableau Next.
ML platform. Feature store, training and serving infrastructure, evaluation, and monitoring. Sponsor the Lead Scoring Model for AgentX partners and the next wave (attrition, GMV forecasting, solution-pack recommendations).
LLM and agentic data layer. Architect how agents access marketplace data safely — including MCP servers that expose curated data tools to internal and partner-facing agents, RAG over partner / listing / telemetry corpora, embeddings and vector store strategy, and evaluation harnesses for LLM-driven insights.
Data security and governance. Set the bar for PII handling, multi-tenant isolation, row- and column-level access, GDPR / CCPA, audit, and the privacy posture of any LLM or agent surface that touches partner or customer data.
Cross-org technical leadership. Represent data in VAT and cross-org architecture reviews; align Platform Services, Search & Personalization, and Partner Experience on shared standards.
Migration leadership. Drive the data components of existing pipeline migration with zero disruption to pipelines or partner analytics.
Mentorship. Be the top technical sponsor for the Data Engineering & Analytics organization — raise the bar on craft, review designs, and grow the next generation of senior ICs.
What Success Looks Like (First 12–15 Months)
One unified analytics destination replaces today's fragmented stack; every AgentExchange team publishes against a shared contract.
Partner-facing dashboards refresh on a documented SLO, and instrumentation completeness is measurable and enforced.
An MCP-based agentic data layer is in production, with clear guardrails for what agents can read, summarize, and act on.
The Lead Scoring model and at least one new predictive surface (attrition or GMV forecasting) are in production with offline and online evaluation.
Required (The Hiring Bar)
12+ years in software / data engineering, including multi-year ownership of an enterprise-scale data or ML platform.
Deep architecture experience in at least three of: lakehouse / warehouse design, streaming + batch pipelines, dimensional and event modeling, feature stores, model serving.
Cloud-native data infrastructure: Snowflake, BigQuery, Redshift, or Databricks; AWS-based platforms.
LLM systems experience, in production: RAG, embeddings and vector stores, prompt and context engineering, offline and online evaluation, cost and latency tuning, hallucination and safety controls.
Working knowledge of MCP or equivalent tool / agent protocols, and a clear point of view on exposing data to agents safely.
Data security and governance as a first-class skill: PII classification, multi-tenant isolation, fine-grained access control, GDPR / CCPA, lineage and audit, and the security implications of LLM / agent access patterns.
Track record representing a technical domain in cross-org architecture forums and influencing direction across teams you don't manage.
Executive communication: can defend an architecture to a CTO and explain trade-offs to a PM in the same hour.
A related technical degree required.
Preferred
Salesforce Data 360, Tableau Next, Slack, MuleSoft data integration.
Marketplace or e-commerce data: GMV, attrition, conversion funnels, search signal processing.
Large-scale migrations (Heroku → cloud-native) with zero production disruption.
NPS and effort-score measurement architecture at scale.
Privacy-preserving ML (differential privacy, tokenization, synthetic data).
Agent evaluation frameworks and LLM observability (traces, eval datasets, regression suites).
Familiarity with Salesforce Platform features and best practices.
Our Engineering Values
Trust by default — secure, accessible, performant, and scalable in everything we build.
Engineering Commitment — observability, performance, and security are first-class citizens, not afterthoughts.
Curiosity and AI Fluency — we fully embrace AI across our daily engineering work, from code completion to production monitoring.
Boldness — we challenge the status quo and build the best-engineered solutions.
Ownership — we don't just ship features; we own the full lifecycle, ideation to production.
In office expectations are 10 days/a quarter to support customers and/or collaborate with their teams.
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Architect, Data Platform — AgentExchange", "Job_Requisition_Additional_Locations": "Washington - Bellevue", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR342027", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Washington" ], "Locations": [ "Bellevue", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Senior-Director--Product-Management---Enterprise-Data---Knowledge-Platforms_JR342202", "External_Job_Posting_Start_Date": "2026-05-26", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "About the Role
At the heart of Salesforce's data and AI strategy sits the Unified Knowledge Services team — and this role leads it. As Senior Director of Product Management, you'll own the enterprise data-to-activation platform and drive delivery of Next Gen Account Hierarchy (NGAH) as a flagship transformation initiative. You'll also steward the enterprise Knowledge Graph platform, the connective tissue between entities, relationships, and signals that powers AI reasoning and GTM intelligence. This is a high-visibility leadership role at the intersection of data, AI, Agents, and go-to-market transformation — one that directly shapes how the enterprise operates today and how Agentforce-powered experiences are built tomorrow.
What You'll Be Doing
Lead a Flagship Enterprise Transformation
Own end-to-end delivery of NGAH to critical path teams by FY28
Drive enterprise-wide adoption across Sales, Marketing, RevOps, Finance, and
Product organizations, with scalable rollout and enablement models for long-tail teams
Balance speed, accuracy, governance, and adoption in a high-complexity environment
Drive alignment across 40+ stakeholder teams and organizational leaders
Own the Customer Data Foundation
Define and execute product strategy across Customer Master (identity, match/merge, hierarchy), Enrichment Platform (data quality, vendors, signals), Data Platform (pipelines, governance, activation), and Knowledge Graph (entity relationships, graph traversal, AI-ready data structures)
Ensure enterprise data flows seamlessly from ingestion → activation → business impact
Drive Business Impact Through Adoption
Partner deeply with GTM teams to embed trusted customer data into workflows and operational systems
Drive measurable business outcomes: improved targeting, segmentation, pipeline quality, conversion, ACV, and operational efficiency
Lead enterprise-wide change management to accelerate adoption and reduce friction across a highly matrixed organization
Build and Scale a High-Performing Product Organization
Lead, grow, and coach a team with varying levels of PM maturity, developing the next generation of product leadership talent
Instill strong product instincts, execution rigor, and an ownership mindset
Build a culture of accountability, clarity, customer-centricity, and operational excellence
Lead with an AI-Forward Mindset
Embed AI into data quality, enrichment, deduplication, signals intelligence, scoring, and workflow automation
Leverage knowledge graphs as the semantic layer powering Agentforce reasoning, entity disambiguation, and relationship-aware recommendations
Champion the evolution from traditional systems to intelligent, agent-driven platforms
Act as a Strategic External Partner
Serve as Customer Zero for strategic platform partners (e.g., Informatica)
Influence roadmap direction, validate capabilities at scale, and ensure enterprise readiness
Evaluate emerging technologies and industry trends relevant to enterprise data and AI ecosystems
What We're Looking For
Required Qualifications
12–15+ years in Product Management with a proven track record delivering large-scale enterprise transformation programs
Experience leading highly cross-functional initiatives across Product, Engineering, GTM, Operations, and Executive stakeholders
Strong background in customer data platforms, master data management (MDM), identity resolution, and customer hierarchy systems
Deep familiarity with enterprise data platforms, including governance, data pipelines, data modeling, and activation
Demonstrated ability to influence and drive alignment across large, matrixed organizations without direct authority, including at the executive level
Ability to operate fluidly between strategic vision and execution details
Preferred Qualifications
Experience with Informatica MDM or similar enterprise master data management platforms
Working knowledge of Salesforce Data Cloud, including identity resolution, activation, governance, and enterprise data architecture concepts
Familiarity with enterprise Knowledge Graph architectures and graph-powered systems, including semantic modeling, ontology concepts, entity relationships, and AI-powered reasoning use cases
Experience partnering with external platform vendors in a Customer Zero or strategic design partner capacity
Experience with AI-powered enterprise platforms, agentic workflows, intelligent automation, or semantic technologies — including Agentforce or similar AI ecosystems
A related technical degree
Why Join?
This is a rare opportunity to shape both the enterprise data strategy and the AI and semantic foundations powering the next generation of Salesforce's business. You'll work at enterprise scale, influence executive-level decisions, and lead a team building systems — including the knowledge graph layer — that define how the company operates with data and intelligence. If you're energized by high-stakes transformation, cross-functional leadership, and building for the future of AI-driven experiences, this role offers that scope in full.
", "Job_Family_Group": "Product", "Job_Posting_Title": "Senior Director, Product Management - Enterprise Data & Knowledge Platforms", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR342202", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California" ], "Locations": [ "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Washington---Seattle/Senior-Product-Marketing-Manager--Website-Lead---Slack_JR340650", "External_Job_Posting_Start_Date": "2026-05-20", "Job_Description": "This BDR will be selling into the Indonesia region, therefore, prior experience having working in, or with this geo-location is highly desired.
As a Business Development Representative (BDR), you are often the first point of contact for prospective clients. Responsible for generating new business, sourcing, developing and qualifying opportunities through strategic, targeted outreach and working in partnership with our Sales and Marketing team. Our BDR team is the fuel to our revenue engine, and critical to our growth as an organisation.
Curiosity will serve you well as you work with our partners to find the solution to fit our customer's individual needs in what is a complex, innovative environment. Sounds daunting, right? But don’t worry, we are invested in your success, and your future, and will enable you with the training and knowledge to be successful, under the guidance of our leaders, your peers and our extended teams.
As this is a sales role, metrics of success are measured on a monthly quota of qualified sourced opportunities and team-closed business; being a self-starter and motivated by a goal will support your success.
What you will be doing day to day:
Commit to ongoing learning and development
Contribute to a diverse and engaged team
Work with partners across a breadth of government and public service sectors
Qualifying leads, contacts and accounts to understand use case and opportunity
Maintain active engagement with new and existing leads through creative follow-up
Partner closely with Public Sector Account Executives to move qualified pipeline through the sales cycle
Building a point of view on how to help qualify customers needs
Speaking to value and return on investment vs. technical functionality
Establishing credibility and trust with internal and external stakeholders
Demonstrating adaptability and flexibility as part of an ever-growing sales organisation
Achieve monthly quota related to opportunities generated
What we look for:
Experience, familiarity working within the Indonesia Region
Fluent in Bahasa Indonesia to converse with clients in the Indonesia market
A culture add to our dynamic, innovative team
Engaging, clear communicators
Growth mindset and willingness to learn
A strong desire for high performance and self motivation
A mentality of getting it done and putting in the work
Ability to think on your feet and find solutions in-flight
Experience prospecting and cold calling (highly regarded)
Consistent achievement of target or critical metrics
Interest in current affairs and Government impact
The Role
Salesforce Professional Services in the Netherlands focuses on delivering strategic engagements that define transformational opportunities. We rely on our team’s collective expertise to engage with executive-level customers to align on specific business goals that ignite the full value of the Salesforce platform. Our approach considers people, process, and technology—driving deeper, more relevant utilization of our ecosystem.
As a Professional Services Account Partner (AP) within our Commercial Business Unit (CBU), you will lead the strategic and consultative growth of your assigned services territory in the Netherlands. In this role, you will sell the full portfolio of Salesforce advisory, strategy, and implementation offerings to a dynamic mix of fast-growing mid-market and commercial enterprise customers.
Your Impact
You will act as a Strategic Business Architect, earning the right to be a trusted advisor to our customers. Your primary goal is to help Dutch commercial enterprises quickly generate significant value from their technology investments. Success in this role is measured by annual services bookings and bid margins aligned with strategic regional quotas.
To be successful in this role, you will:
Orchestrate Account Planning: Lead the formulation of clearly defined transformation roadmaps, acting as an agile cross-functional leader to identify and close digital capability gaps.
Collaborate as “One Salesforce”: Partner seamlessly across a matrixed ecosystem—including License Sales, Technical Delivery, and Customer Success—to develop unified and trusted Professional Services propositions.
Leverage Commercial Market Acumen: Apply deep knowledge of the Dutch commercial landscape to understand local business drivers, market pressures, and strategic objectives.
Drive Executive Engagement: Present compelling visions and groundbreaking solutions, including Agentforce and autonomous AI strategies, directly to C-suite stakeholders and operational decision-makers.
Master Territory Execution: Develop tailored account plans that align with local business priorities and fiscal timelines, ensuring accurate forecasting and consistent year-over-year growth.
Basic Requirements
Professional Background: Extensive experience in professional services, consultative enterprise sales, or complex project delivery within the technology sector.
Visionary Selling: Proven experience guiding customers through business model visioning, assessing quantifiable value outcomes, and developing structured programs for long-term value realization.
Negotiation Excellence: Demonstrated ability to lead value-driven pitches and effectively negotiate commercial terms aligned with regional margin targets.
Collaborative DNA: A recognized role model for team-based execution, aligning with the full capacities of the account team and external partners to support customer success.
Language Skills: Professional fluency in both Dutch and English is mandatory to build trusting relationships with local stakeholders.
Preferred Requirements
Proven Track Record: A history of consistently meeting or exceeding performance quotas in a consultative, high-growth sales environment.
Ecosystem Experience: Experience selling or delivering services within a Global System Integrator (GSI), boutique consultancy, or a high-growth SaaS environment.
Executive Presence: Demonstrated ability to establish and maintain C-level relationships where you are recognized as a trusted strategic advisor.
Complexity Management: Experience developing accounts and navigating multi-stakeholder, complex sales pursuits ($1M+).
Agile Mindset: An adaptable, impact-driven professional who thrives in a fast-paced, evolving environment and is highly motivated to drive execution.
Why Join Salesforce Netherlands?
In the Netherlands, we aren’t just selling software; we are helping our customers blaze new trails within their organizations. You will join our Ohana, a diverse community where you are fully supported by technical experts, solution architects, and product co-primes to ensure your customers' ultimate success.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Account Partner - Professional Services - Amsterdam", "Job_Requisition_Primary_Location": "Netherlands - Amsterdam", "Job_Requisition_Ref_ID": "JR342418", "Time_Type": "Full time", "Countries": [ "Netherlands" ], "Regions": [ "North Holland" ], "Locations": [ "Amsterdam" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-08-31", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Illinois---Chicago-Metro---Remote/Account-Partner-Senior-Director--TMT-_JR342582", "External_Job_Posting_Start_Date": "2026-07-22", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "We are currently seeking a Account Partner Senior Director to join our growing Professional Services sales team in Technology, Media and Telecommunications. As a critical member of the Go-To-Market and Professional Services Team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically advise our internal teams and the customer on programs to execute on their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.
Responsibilities
Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
Facilitate qualification, deal cycle participation, account reviews and value assessments
Drive awareness within a micro-vertical to develop repeatable motions
Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
Serve as a key SME, leader, and professional services consultant to our license sales teams
Serve as the liaison between internal teams and the customer
From Operating Model:
The Account Partner (AP) is accountable for creating and executing a strategy that builds mind-share and broad adoption of Salesforce technologies on his/her assigned accounts.
The AP ensures alignment with Sales and is responsible for developing relationships within his/her account(s) to accelerate value and improve customer outcomes, and help uncover new opportunities for Salesforce.
The AP is accountable for bookings, revenue, margin, CSAT, and value delivered across his/her assigned account(s) and serves a key contact for customer negotiations and escalations
An Account Partner earns the right to be considered a trusted advisor to the customer by providing execution excellence, intimate knowledge of the business the customer is in, and able to clearly lay out the path the customer needs to take to achieve success. They independently identify and close opportunities with the primary goal of helping customers generate significant business value from their Salesforce investment. They are responsible for sourcing and closing Professional Service Business in a region, owning bookings, sales performances, forecasting, managing customer lifecycle, driving adoption through sales activities for new and existing customers, pipeline generation and delivering sales presentations to C-level clients.
Individually responsible for the success of a specific territory and patch. Consistently demonstrates the ability to develop, manage and elevate Accounts to Tier 1 /2
Accountable for a larger quota
Utilizes a consultative selling approach across all client levels, particularly C-Suite stakeholders
Demonstrate strong executive presence and confidence when sharing a strong point of view through effective storytelling
Ability to move fast and drive results
Influences leaders and orchestrates internal alignment to provide best solutions
Flawlessly navigate across all our internal teams to create synergy and alignment in driving the deal to closure maximizing both license and services bookings.
Qualifications
You have worked within a consulting landscape for a minimum of 8+ years
You have been in a quota carrying selling role, selling Professional Services for a minimum of 5+ years
You have experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
You have served as a book-of-business owner or leader for 6+ years
You have worked within a consulting services space either with a systems integrator or product organization
You have experience delivering strategic initiatives and/or programs for a firm-based model or product company
You have the ability to create assets from scratch including marketing, sales and strategy solutions
You have the ability to maneuver and work with the C-Suite during a strategy cycle including workshopping
You have experience working with global procurement leads to negotiate pricing and deal strategy
You have experience working within one or more of the following industries - Business Services; Technology, Media and Telecommunications.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.
Responsibilities:
- Developing and maintaining relationships within our Enterprise Business segment focusing on customers in India.
- Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications.
- Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers.
- Demonstrating our product via the Web and in person.
Requirements:
- 6+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience.
- Successful track-record managing deals with customers in South India
- Consistently over-achieved quota (top 10% of company) in past positions.
- Ability to create customer value and volume deals.
- Experience managing and closing complex sales-cycles.
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Desired Skills:
- Strong and demonstrated written and verbal communications skills.
- Previous Sales Methodology training preferred.
- CRM experience preferred.
- Ability to work at a fast pace, team environment.
- Strong customer references.
- Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.
Onboarding Specialists warmly welcome our newest Salesforce Premier customers post-sale before they begin the implementation process, to ensure a positive initial experience with Salesforce and the achievement of customer business objectives. This role focuses on helping customers achieve rapid time to value, while helping them build a strong knowledge foundation for future growth with their Service Cloud product and the broader Salesforce Platform.
Acting as a trusted advisor to support customers during the onboarding phase and enable their pre-implementation readiness, our team collaborates with internal stakeholders and customers to guide initial onboarding conversations.
We are looking for a passionate, customer-centric, and results-oriented learner with a positive attitude who is agile in the face of a dynamic environment to join our team. Your work will directly influence customer experience, setting the stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer’s journey, you will contribute to our customers’ success and reinforce Salesforce's reputation as an industry leader.
Job Responsibilities:
Become a Salesforce subject-matter expert for Service Cloud focusing on accelerating the initial "time to value" for new customers
Be the customer’s first point of contact post-sale and welcome them warmly into the ecosystem
Deliver virtual 1:1 engagements to educate and empower our customers to achieve business value using Service Cloud
Use consulting skills to uncover initial business use cases and objectives, setting the stage for long-term customer success.
Provide relevant recommendations specific to customers’ business needs
Create tailor-made Success Paths for customers, detailing the steps that will ensure their business objectives are met
Build positive relationships with both internal and external business partners, contributing to broader goals and growth.
Actively leverage and contribute to the overall knowledge base and expertise of the community
Experience
Proven track record in delivering success leading customer-facing presentations and engagements with strong communication and presentation skills.
Relevant degree or equivalent qualification.
3+ years of Salesforce-related work experience helping customers achieve full business potential through technology.
Able to work independently as a self-starter, manage time and prioritize activities while performing effectively under pressure.
Able to apply customer success concepts, practices, and procedures to help drive customer success.
Excellent presentation skills and the ability to hold the attention of a large group of attendees
Comfortably navigating conversations with stakeholders at all levels, Administrators to C-suite
Qualifications and Skills:
Must have
Business Acumen - ability to discuss customer’s business needs and expected business value across various industries and company sizes.
Communication Skills - convey ideas and solutions clearly and effectively in English and Italian
Presentation Skills - ability to hold the attention of and speak to a varied group of stakeholders from Admin to C-suite
Consultative Engagements with Customers - experience consulting customers on their business objectives and business strategy. Customer-focused approach and engagement style.
Relationship Builder - personable and energetic, able to create rapport with our customers and provide a warm welcome
Technical Acumen - experience with software solutions and ability to learn new technology fast
Problem solving skills - thinking on your feet and finding solutions independently or in a group setting
Organizational Change - accepting change as a constant and ability to thrive in a dynamic environment
Salesforce Certifications - Salesforce Admin, Advanced Admin, Platform App Builder, Agentforce Specialist and Service Cloud Consultant Certifications are required in the role
Languages - Fluent in English and Italian
Advantageous
Project management - understanding of Project Management principles
Software implementation - experience with successful software implementation/roll outs, in-depth understanding and the ability to effectively communicate on the topic of developing a successful Implementation Strategy
Data literacy - ability to create and read reports and data
Ability to prioritize and perform effectively under pressure
About The Position
The Salesforce Digital Account Executive is a subject matter expert and trusted advisor who works with Spanish Public Sector prospects and customers to evangelize our marketing and commerce platform solutions that deliver relevant, personalized journeys across channels and devices. We are seeking an experienced quota-carrying sales executive who can work both as part of a broader Account Team and as an Individual Contributor driving self-generated sales opportunities focused on the full Salesforce Marketing and Commerce technology stack.
Responsibilities:
Be the subject matter expert when it comes to Central and Local Government customers in Spain leveraging Salesforce Marketing solutions within their organisation
Educate the broader Account team you’ll work with on all Salesforce Marketing and Commerce technology capabilities
Collaborate with the Account and Territory team to identify target accounts
Create and drive revenue within a specified region and/or list of named accounts
Generate business opportunities through networking, cold-calling, and prospecting into current Salesforce customers
Own the sales cycle for the entire Salesforce Marketing and Commerce technology stack - including lead generation, deal strategy, pricing and packaging, and assistance with deal closure
Meet and exceed all quarterly and annual sales quotas
Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
Maintain accurate account and opportunity forecasting
Ensure customer satisfaction and retention
Requirements
Proven track record in software or technology sales, account management and enterprise software sales
Be able to work independently and as part of a team in a fast-paced, rapidly changing environment in high-growth mode
Sales Methodology Education.
Excellent interpersonal and communications skills.
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Fluent in English and Spanish
The Digital Enterprise Technology – Legal Risk and Compliance (LRC) Application Development team is seeking a talented and experienced Force.com Developer to design, develop, test, and enhance internal technology solutions on the Salesforce platform that support mission-critical business processes. description
Design, develop, test, and deploy scalable applications on the Salesforce platform (Sales Cloud, Service Cloud, and Force.com).
Write efficient, maintainable, and reusable Apex, Lightning, and Visualforce code.
Integrate quality engineering best practices, including automated testing, code quality enforcement, and environment management using Git, Jenkins, SFDX, and Salesforce CLI.
Participate in all phases of the development lifecycle—from technical design through implementation, testing, and deployment.
Collaborate with business stakeholders, technical teams, and cross-functional partners to design and implement solutions that meet business requirements.
Provide expertise on Salesforce APIs, profiles, security models, and sandbox management.
Document best practices and handoff materials for IT Support.
Contribute ideas and feedback across multiple projects within the team’s portfolio.
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of the development workflow.
Push the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining shared system context repositories, enabling AI systems to operate accurately and reliably.
Critically evaluate both human- and AI-generated code for correctness, quality, security, and performance.
Develop and maintain Tableau dashboards and engineering productivity reports to provide actionable insights into delivery performance, cycle time, and operational efficiency.
Support Agentforce implementations and AI-driven SDLC initiatives for Salesforce engineering teams, including AI-assisted development workflows, intelligent automation, and developer productivity optimization.
4+ years of experience in Information Technology and Software Engineering.
2+ years of hands-on experience with Force.com, Apex, Lightning, and Visualforce development.
2+ years of experience in Java, JavaScript, and HTML.
Strong understanding of SOQL, SOSL, and core Salesforce products (Sales Cloud, Service Cloud, Force.com).
Experience developing test strategies, executing tests, and maintaining test automation frameworks for large enterprise projects.
Familiarity with database concepts and data modeling.
Experience with Tableau reporting, dashboard development, and engineering/productivity analytics.
Understanding of developer productivity metrics such as cycle time, PR analytics, flow efficiency, and operational reporting.
Hands-on experience or strong interest in Agentforce, AI-driven SDLC frameworks, and AI-assisted engineering workflows within the Salesforce ecosystem.
Experience integrating AI tools (Claude Code, GitHub Copilot, Codex, Cursor, etc.) into day-to-day software engineering workflows.
A demonstrated AI-first approach to engineering—using AI to accelerate development, improve quality, and enhance productivity across the stack.
Advanced prompt engineering skills and the ability to create structured prompts and system context that enable reliable, secure, and production-ready AI outputs.
Salesforce Admin and/or Developer Certification.
Experience working in an Agile development environment.
Strong understanding of the Software Development Life Cycle (SDLC).
Experience with Test-driven Development (TDD) and Continuous Integration (CI) processes.
Understanding of Software-as-a-Service (SaaS) principles.
Familiarity with Agentforce architecture, AI agents, workflow orchestration, and enterprise AI adoption patterns.
Experience building AI-enabled developer productivity dashboards and operational analytics solutions.
Strong analytical and problem-solving skills.
Ability to work independently, take ownership of projects, and manage multiple priorities in a fast-paced environment.
The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce. Success Guides provide proactive and reactive architecture, product, and industry expertise to enable customers to successfully adopt products. The Success Guide will engage with customers across all account segments, delivering 1:1 success guidance to Premier and Signature Success customers. With the support of AI and automation, Success Guides provide the right recommendation at the right time, enabling customer value realization at scale. They partner with key collaborators such as Success Managers, Account Executives, and Support to make our customers successful.
The ideal Success Guide is organized, agile, and passionate about Product Education. They have excellent presentation and communication skills in both a 1 on 1 and group setting. They have strong technical skills and are able to use their product knowledge to deliver value to both customers and internal teams.
Responsibilities
* Provide prescriptive recommendations, best practices, and technical advice for improving adoption
* Deliver 1:1 Expert Coaching Sessions and Ad-Hoc Success Engagements
* Become an expert in Sales Cloud and related products
* Help customers consistently achieve their business outcomes
* Generate positive feedback from customers, internal teams and leadership
* Show continued professional growth and development
Required Qualifications & Skills
* 3+ yrs relevant experience
* Proven ability to quickly learn new technologies
* Consultative and customer-focused approach and engagement style
* Ability to navigate, escalate, and lead efforts on complex customer requests
* Demonstrated ability to communicate, present and influence credibly and effectively with a variety of audiences (from developers to C-Suite)
* Ability to prioritize, multi-task, collaborate with team members and perform effectively under pressure
* Fluent in Italian or German
Preferred Qualifications & Skills
* Salesforce Advanced Administrator Certified, Platform App Builder Certified, and Sales Cloud are considered an Asset
* Familiarity with the Salesforce platform
In addition to having the Salesforce Administrator Certification, Success Guides will be expected to obtain Salesforce Advanced Administrator, Platform App Builder and Sales Cloud Consultant Certification within the first 90 days of hire.
Expectation for candidate to enable and deliver on advanced topics such as Territory Planning, Maps and Platform related topics.
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Core Responsibilities
Analysis & Interpretation: Conduct substantive workforce analysis - forming hypotheses, identifying root causes, and quantifying business implications. Connect data across HR domains (e.g. talent growth & development, org health, employee experience) to inform specific leadership actions.
Product Development & Analytics: Evolve and maintain Tableau products used by leaders globally. Manage data validation, quality assurance, and metric iterations for workforce signals.
Insight Strategy & Design: Apply user-centered design principles to data. Develop narratives and interfaces that translate technical signals into clear, actionable insights for functional leaders.
Agentic Implementation: Develop and advise on the data and analytical models powering conversational analytics and agentic experiences (Agentforce). Drive the strategic shift for how analytics are delivered and consumed in the flow of work.
Cross-Functional Collaboration: Collaborate with HR Product, Data Engineering, and partner data teams to align strategies, proactively remove technical and organizational blockers, and ensure the insights roadmap stays on track.
What We’re Looking For (Preferred Qualifications)
Education: Bachelor's degree or Master's degree in a quantitative field (e.g., Computer Science, Data Science, Statistics, Economics, I/O Psychology).
Experience: 5+ years in people/workforce analytics with a proven track record of delivering insights to senior leaders. Exceptional executive presence, skilled at presenting complex data and fielding difficult questions.
AI & Design Mindset: Curiosity about applying generative AI and agentic technologies to workforce intelligence workflows.
Technical Expertise: Strong proficiency in SQL, Tableau, and HR data modeling. Proven ability to lead the full analytical product lifecycle, delivering integrated data solutions and actionable visualizations. Exposure to predictive analytics or AI-enabled analytics preferred.
Analytical & Statistical Rigor: Proven ability to conduct sophisticated analyses, test hypotheses, and quantify business impact. Experience in communicating statistical concepts to non-technical audiences, with a preference for experience in predictive modeling and experimentation.
Influence & Collaboration: Proven ability to navigate a matrixed environment, collaborate cross-functionally, and translate technical complexity into clear business value.
Communication & Storytelling: Exceptional written and verbal communication, crafting compelling, data-driven narratives that persuade and move senior leaders to action with a clear “so what?”.
Autonomy: Proven ability to operate with moderate autonomy, handling day-to-day projects independently while seeking guidance for high-level strategy and prioritization.
The Prime Named AE for Public Sector will be responsible for driving the sales journey, leading a group of product specialists and other teams to help drive complex, strategic transactions. Our flagship innovation harnesses the power of real-time data to enable governments to create awe-inspiring citizen interactions at scale.
• Leverage your extensive public sector experience to navigate and manage complex sales cycles within government and public sector organizations, ensuring compliance with regulatory requirements and procurement processes.
• Develop and execute strategies specifically tailored to the unique needs and challenges of public sector clients, including government agencies, educational institutions, and non-profit organizations.
• Build and maintain strong relationships with key stakeholders in the public sector, understanding their goals and how Salesforce solutions can help achieve them.
• Set and execute an aggressive customer acquisition strategy to generate strong annual growth in revenue and bookings.
• Set proper expectations, and forecast your business accurately.
• Manage overall sales process, setting appropriate metrics for sales funnel management.
• Hold yourself and the account team accountable to quota attainment. Meet and exceed pipeline generation and sales goals.
• Establish trusted relationships with key corporate teams including industry marketing, product development, field and industry marketing, strategic operations, product management, and recruiting.
• Implement an effective operating model, and ensure internal processes are followed. Drive adoption and utilization of our sales methodology and our sales and marketing systems and tools.
• Align and coordinate product, customer success, and services teams to deliver incredible success for our customers.
• Keep abreast of competition, competitive issues, and products.
Who you are...
• 10+ years of experience as an Account Executive / Sales manager and leadership experience.
• Demonstrated extensive experience working with public sector clients, understanding their unique needs and challenges, and successfully navigating government procurement processes.
• Consistent overachievement of quota and revenue goals.
• Proven track record of building satisfied, loyal, and referenceable customers.
• Proven success working within a highly matrixed organization.
• Experience leading comprehensive pipeline generation strategy and execution.
• Strong operational and analytical abilities.
• Sales experience and revenue achievement selling complex software offerings primarily at the C-level.
• Strong track record of recruiting, developing, and retaining a high-performing sales organization.
• Ability to develop and implement strategies that address the specific requirements and constraints of public sector entities.
What's in it for you:
• World-Class Training & Development in the areas of professional growth and product knowledge.
• Constant learning and knowledge with some of the best complex selling professionals in the industry.
• Environment for an entrepreneurial-minded person with a lot of energy, ideas, and courage for their implementation.
• Freedom to design your own go-to-market strategy.
• Working with a professional team (marketing, sales program, solution engineering, business development).
• Regular customer meetings face to face in-country.
• Chance to work in a dynamic, fun, and challenging environment where we will make sure you reach your full potential
As a Director, Solution Engineering you will work closely with the Sales Leaders and the Sales team to drive growth, and take a strategic view to get us to the next stage of our journey.
The successful candidate will be a key member of the Leadership Team. You will have a breadth and depth of experience managing teams, to drive transformational change and build engagement at CXO level.
You will have exceptional leadership, communication, strategic, analytical, and consulting skills. Additionally, you will have a track record of success in the following areas:
Responsibilities:
Experience/Skills Required:
The Experience
Salesforce is seeking a Technical Lead of Compliance Engineering to lead the design, deployment, and scaling of compliance automation within Product Security. This is a hands-on engineering role for someone who treats compliance requirements as specifications — and builds systems to satisfy them continuously, not periodically.
You will own the technical roadmap for encoding our Common Controls Framework (CCF) control environment as software: automated evidence pipelines, policy-as-code enforcement, continuous control testing, and agentic workflows that replace manual audit processes. Your goal is to shift compliance left — embedding it into engineering systems rather than layering it on top.
What You'll Actually Be Doing
Design and ship a compliance-as-code platform that encodes CCF controls as versioned, testable, auditable policy artifacts — moving from document-driven compliance to code-driven compliance with a CI/CD-native workflow.
Lead a program along with a team of compliance engineers to build automated evidence collection pipelines that continuously gather, validate, and normalize control evidence from disparate systems (identity, cloud infra) without human touch.
Architect and operate continuous control monitoring — real-time dashboards backed by authoritative data pipelines, not point-in-time snapshots — giving engineering and leadership live visibility into control health and drift.
Deploy agentic automation (Agentforce, Claude) to handle repeatable compliance lifecycle tasks: evidence mapping, audit inquiry drafting, gap analysis, and discrepancy resolution across integrated systems.
Own the engineering standards and code review culture for compliance artifacts — treating policies, control definitions, and evidence schemas as production code.
Partner with compliance, product and engineering as a technical counterpart: translate control requirements into precise data contracts and machine-readable policy definitions that drive automated testing rather than manual review.
You're Our Person If...
8+ years in compliance engineering, security engineering, or software engineering — with 3+ years leading technical teams building compliance or security automation systems.
Hands-on experience building automation with Apex and/or Java, Python, SQL, and SOQL; comfortable reading and writing production-grade code, not just directing others.
Deep familiarity with security control frameworks — specifically the ability to translate control language into testable, automatable specifications.
Experience building data pipelines and APIs that normalize compliance-relevant telemetry from multiple enterprise systems into a unified, queryable source of truth.
Engineering-led approach to audit: you've replaced manual evidence collection with automated pipelines and can articulate how those systems satisfy auditor scrutiny.
Familiarity with agentic or LLM-based workflows for automating unstructured tasks (inquiry response, evidence summarization, anomaly triage).
Even Better If...
Experience with Compliance as Code or Policy as Code frameworks (OPA/Rego, Cedar, or similar); comfort expressing control logic as versioned, testable code.
Proficiency with the Salesforce platform and KARL for building compliance automation on native infrastructure.
Experience with shift-left compliance — integrating control gates into CI/CD pipelines, PRs, or infrastructure provisioning workflows rather than post-deployment audits.
Experience fine-tuning or prompt-engineering LLMs for structured compliance tasks: evidence mapping, natural language control summaries, or audit response generation.
Tableau or similar for compliance reporting — built by data engineers, consumed by auditors and executives.
Salesforce Certified Technical Architect (CTA), CISSP, or CISM.
The MC Success Architect is a Subject Matter Expert (SME) within our Marketing Cloud product portfolio. We are looking for a passionate technical expert who has significant experience in delivering Marketing Cloud solutions to large enterprise organisations. Success Architects (SAs) are some of our most senior technical experts who provide proactive and reactive Architecture as well as Product Technical expertise. SAs deliver advisory engagements to help maximize customer success and adoption, as well as minimize attrition risk. They partner with key stakeholders at our largest, most complex customers to share their technical thought leadership and inspire the next generation of Digital Marketing Teams. This is an Individual contributor (IC) role.
Responsibilities:
Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organisation
Engage with our Signature and Strategic customers to evaluate and recommend optimisation strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud
Translate complex technical concepts for audiences ranging from Technical, Business to Executive Stakeholders
Identify and evaluate capability gaps for standard product capability or identify creative solutions through customisation
Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
Develop and run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Marketing Cloud customers
Build strong relationships with both internal and external business partners, contributing to broader goals and growth
Impact of the Role
As a Marketing Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Marketing Cloud's powerful capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration and Teamwork
Collaboration is at the core of our success, and as a Marketing Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Basic Requirements
Preferred Requirements:
Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.
Job Category
Sales
Job Details
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Description
The Sales Development Representative Poland role could be your next big career move. We are currently seeking high-energy, driven professionals with sound business acumen and natural sales instincts. Ideal candidates should be eager to advance through a clearly defined learning and earning path. We offer a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell business application solutions and take your career to the next level!
Responsibilities
Required Skills/Experience
What's in it for you?
Map your Future
Salesforce in Dublin
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Salesforce welcomes all.
Our Israel Professional Services team partners with the country's largest public sector and enterprise organizations to deliver transformational Salesforce solutions — from modernizing government service centers to deploying autonomous AI agents at scale. As a Program Architect based in Israel (hybrid), you will serve as a strategic advisor and platform visionary for our most complex accounts, shaping architecture decisions and driving outcomes that define how humans and digital agents work together.
What You'll Actually Be Doing
Lead enterprise-scale architecture across strategic accounts — coordinating multiple architects, aligning on solution vision, and guiding customers from requirements through delivery
Act as a trusted C-suite advisor, shaping how customers adopt Agentforce, Data Cloud, and AI-powered automation to transform their business processes
Partner with engagement managers and project teams to review implementation approaches, manage risks proactively, and ensure solutions are scalable and follow platform best practices
Grow the team and the practice — mentoring architects, contributing to pre-sales, building internal knowledge, and representing Salesforce's values through community and volunteering commitments
You're Our Person If...
You have 10+ years of experience as an architect with demonstrated leadership driving digital transformation in large, complex, matrixed organizations
You have hands-on experience across enterprise architecture domains — including cloud platforms, integration technologies, Data Cloud, Retrieval-Augmented Generation (RAG), and AI agent orchestration
You are comfortable designing and deploying AI-powered and agentic solutions, and can guide customers in evaluating and adopting emerging technologies for real business use cases
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Even Better If...
You have experience as a Senior Architect, CTO, or CIO in a mid-to-large organization, and a track record of leading enterprise application delivery on the Salesforce Platform
You hold relevant Salesforce credentials such as Salesforce Certified AI Specialist, Data Cloud Consultant, or Agentforce Architect, along with Salesforce Industries or Agile certifications (e.g., SAFe)
You have deep expertise in Web Services, Data Modeling, and enterprise integration patterns (ESBs, ETL tools, ERP, HRIS, DWH/DM integrations)
You have experience building and maintaining trusted relationships with C-level and senior decision makers across complex enterprise accounts
About Salesforce
Salesforce is the world's #1 AI CRM, helping companies of every size and industry connect with their customers in a whole new way. Founded in 1999 and headquartered in San Francisco, Salesforce is a Fortune 500 company with over 70,000 employees worldwide, serving more than 150,000 customers globally.
Our platform — spanning Sales, Service, Marketing, Commerce, Analytics, and more — is trusted by companies from startups to Fortune 500s to build stronger customer relationships, drive growth, and create meaningful impact. At Salesforce, we believe business is the greatest platform for change, and our values — Trust, Customer Success, Innovation, Equality, and Sustainability — guide everything we do.
We're growing our Creative & Brand organization in Mexico City, and we're looking for bold, systems-driven design leaders to shape how Salesforce looks, moves, and communicates at scale.
About the Role
We are seeking a Senior Manager, Motion Design to lead the origination of foundational motion identity systems for Salesforce's global brand. This is not a production or execution role — this is a strategic, systems-level design leadership position based in Mexico City.
In this role, you will be responsible for architecting repeatable "motion DNA" and scalable toolkits that creative teams across the globe can adopt, adapt, and build upon. You will also pioneer Agentic Creativity at Salesforce, leveraging a cutting-edge AI stack to scale these systems 30% faster while preserving the human brand craft that defines our visual identity.
What You'll Do
Strategic Motion System Design
Originate and architect foundational motion identity systems that serve as the repeatable "motion DNA" for Salesforce's global brand
Develop systemic motion toolkits, templates, and frameworks that enable global creative teams to self-serve with consistency
Define and govern motion standards, ensuring 100% brand compliance across all system outputs
Shift the team's creative output so that 40% is dedicated purely to systemic origination — moving away from one-off execution toward scalable, reusable infrastructure
Agentic Creativity & AI-Powered Workflows
Pioneer the use of an advanced AI stack to accelerate motion design workflows at enterprise scale
Bridge traditional motion tools (e.g., After Effects) with modern generative AI and agentic workflows
Drive a 30% increase in system production speed without sacrificing brand integrity or human craft
Evaluate and implement emerging AI-powered motion technologies as the creative landscape evolves
Executive Stakeholder Engagement
Present and defend original motion systems to executive audiences, targeting a 70% immediate executive approval rate on first presentation
Collaborate cross-functionally with Brand, Marketing, and Creative leadership to align motion systems with broader brand strategy
Communicate design decisions with clarity, persuasion, and executive-level fluency in English
People Leadership & Team Development
Lead and inspire a team of motion designers, establishing a culture of systemic thinking and creative innovation
Mentor designers in both traditional craft and AI-augmented workflows
Set quality standards and KPI frameworks to measure the systemic impact of the team's output
What We're Looking For
Required Qualifications
10+ years of world-class motion design experience, with a demonstrated portfolio of systems-level, brand-defining work
Proven track record of originating motion identity systems — not just executing videos or adapting existing assets
Deep expertise in After Effects and the broader Adobe Creative Suite
Hands-on experience with generative AI tools applied to motion and video workflows
Executive-level English communication skills (written and verbal) — mandatory
Demonstrated ability to present design strategy and systems to senior and C-level stakeholders
Experience working in a global, matrixed organization
Advanced Stack & AI Generative Mastery: full command of the contemporary AI creative stack, including tools like Kling 3.0, Veo 3.1, Luma Agents, and Runway Gen-4.5.
Ability to build custom, AI-native generative workflows that prioritize brand soul over generic output, successfully bridging traditional motion tools like After Effects (used for final quality checks) with modern production models.
Preferred Qualifications
Experience leading motion design at a global technology or enterprise software company
Background in brand systems design (not just campaign or video production contexts)
Knowledge of prompt engineering for AI-assisted visual and motion content generation
Experience building and scaling creative toolkits for geographically distributed teams
How Success Is Measured
This role is KPI-driven. Performance will be evaluated against the following metrics:
Executive approval rate on original motion systems: 70% on first presentation
Brand compliance rate across all system outputs: 100%
Team output dedicated to systemic origination: 40% of total output
Production speed improvement via AI stack: 30% faster vs. baseline
Why Salesforce
Joining Salesforce means joining a company that puts its values into action every day.
As a Senior Manager, Motion Design in Mexico City, you will:
Define how one of the world's most recognized enterprise brands moves and feels globally
Work at the frontier of AI-augmented creative workflows, alongside world-class designers and technologists
Build systems that scale your craft across markets, teams, and platforms
Be part of a company consistently recognized as one of the World's Most Innovative Companies and a Best Place to Work
Grow your career within a global organization committed to equality, innovation, and sustainability
Access competitive compensation, benefits, equity, and professional development resources.
", "Job_Family_Group": "Marketing & Communications", "Job_Posting_Title": "Senior Manager, Motion Design, Flex Creative", "Job_Requisition_Primary_Location": "Mexico - Mexico City", "Job_Requisition_Ref_ID": "JR343017", "Time_Type": "Full time", "Countries": [ "Mexico" ], "Regions": [ "Ciudad de Mexico" ], "Locations": [ "Mexico City" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Argentina---Buenos-Aires/Cloud-Account-Executive_JR343024", "External_Job_Posting_Start_Date": "2026-05-19", "Job_Description": "
Slack Specialist for CBU Argentina and Chile Territories
About the Role:
We are looking for a highly motivated and experienced Prime Account Executive (AE) to join our Slack team. In this role, you will be at the forefront of driving strategic sales initiatives, focusing on delivering innovative solutions to our clients. You will leverage your expertise in data management, analytics, and cloud technologies to help clients unlock the full potential of their data.
The territory for this position is Commercial Business ( Mid market and general business) Slack Specialist for CBU Argentina and Chile Territories
Key Responsibilities:
Develop and execute a comprehensive sales strategy to achieve and exceed revenue targets
Build and nurture strong relationships with key stakeholders, including C-level executives, within client organizations.
Identify and qualify new business opportunities, focusing on data-driven solutions that address client challenges.
Collaborate with cross-functional teams, including product, engineering, and customer success, to deliver tailored solutions that meet client needs.
Prepare and deliver impactful presentations, proposals, and demonstrations that showcase the value of slack offerings.
Negotiate and close complex deals, ensuring alignment with client objectives and company goals.
Maintain accurate and up-to-date records of sales activities, pipeline, and forecasts in the CRM system.
Qualifications:
Proven track record of success in sales,
Strong ability to engage with technical and business stakeholders to understand their needs and deliver value-driven solutions.
Excellent communication, negotiation, and presentation skills.
Results-oriented mindset with a passion for exceeding sales targets.
Proficiency in CRM software and other sales tools.
Bachelor's degree in Business, Computer Science, or a related field (preferred).
Fluency in Spanish and English
Why Join Us?
Be part of a cutting-edge team driving innovation in data foundation solutions.
Competitive compensation package, including base salary and performance-based incentives.
Comprehensive benefits, including health insurance, retirement plans, and professional development opportunities.
Collaborative and inclusive work environment that values diversity and creativity.
Salesforce is looking for a driven Partner Account Senior Manager to join our Alliances and Partner Sales team in Milan, Italy. In this role, you will be at the heart of Salesforce's partner-led growth strategy in the Italian market, building and scaling relationships with key system integrator partners and resellers to accelerate revenue and customer success. With Agentforce and AI woven into every layer of our platform, you will co-create joint strategies with partners that drive meaningful outcomes for customers across Italy.
Responsibilities
Own and develop strategic relationships with system integrator partners and resellers operating in Italy, building trusted C-level relationships within partner organizations and holding partners accountable to agreed business targets.
Co-design and execute joint market strategies aligned to Salesforce's Agentforce and AI platform, driving partner-sourced and partner-influenced pipeline in close collaboration with field Account Executives (AEs).
Enable and train partner sales and technical teams on Salesforce's latest offerings, leading Quarterly Business Reviews (QBRs) to track performance and identify acceleration opportunities.
Collaborate cross-functionally with Italy's field sales, Solutions Engineering (SE), marketing, and industry advisor teams to support customer success, adoption, renewals, and expansion.
Required Qualifications:
7–10+ years of experience in partner or alliance management, channel sales, or field sales in Italy, with deep knowledge of the Italian enterprise technology market and key verticals.
Proven ability to drive revenue through system integrator, reseller, or ISV partner models.
Demonstrated ability to build and manage relationships with C-level stakeholders within partner and customer organizations.
Business fluency in both Italian and English.
Preferred Qualifications:
Background in SaaS, cloud, or enterprise software, with familiarity with Salesforce's partner ecosystem including global system integrators and the AppExchange marketplace.
Experience with Agentforce, AI, or data-driven transformation solutions.
Experience with CRM platforms, with Salesforce experience preferred.
Excellent communication and negotiation skills with experience influencing at the executive level.
The typical base salary range for this position is 104,580 EUR to 139,860 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Quadri
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Alliances - Partner Sales Senior Manager", "Job_Requisition_Additional_Locations": "Italy - Rome", "Job_Requisition_Primary_Location": "Italy - Milan", "Job_Requisition_Ref_ID": "JR342975", "Time_Type": "Full time", "Countries": [ "Italy" ], "Regions": [ "Milano", "Roma" ], "Locations": [ "Milan", "Rome" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Sr-Product-Manager--Customer-Health-Platform_JR342997", "External_Job_Posting_Start_Date": "2026-07-17", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "About Scale Test
Today, customers facing high-stakes launches, multi-org transformations, or seasonal traffic spikes operate in the dark — hoping their systems scale rather than knowing they will. Scale Test changes that equation. Scale Test is Salesforce's native, comprehensive performance testing platform - the only solution that scans your production org to generate AI-powered test plan insights, then transforms your Full Copy Sandbox into a production-like environment for true scale validation.
Our mission: make any developer a performance engineer through a low-code, intuitive test automation experience.
The Role
We're looking for a Senior Product Manager to led the Scale Test product. This is a high-impact, high-visibility role at the intersection of platform engineering, enterprise customer success, and AI-driven testing innovation.
You won't just manage a backlog — you'll be a strategic owner who deeply understands how our largest customers architect and test their Salesforce implementations, translates that into a compelling product roadmap, and drives Scale Test toward its next phase of growth across Agentforce, Partners, and GovCloud.
What You'll Do
Customer & Market Engagement
Serve as the primary PM interface for enterprise customers running Scale Test, working closely with them through complex, time-sensitive testing windows to gather deep technical feedback
Partner with ISVs, SIs, and GovCloud customers to understand their unique testing requirements (e.g., data residency, compliance, FedRamp) and drive feature development accordingly
Translate complex enterprise customer scenarios — from Hyperforce migrations to Agentforce go-lives to peak load events — into clear, prioritized product specs and user stories
Product Strategy & Roadmap
Own the prioritized roadmap for Scale Test — covering test plan creation, test scheduler, test execution, load generation, UI script recorder/builder, and AI-powered features (Scale Agent, AI Script Healing)
Own end-to-end product strategy, roadmap, and delivery for Scale Test across multiple engineering teams (managed load generation, analytics platform, DevOps integration)
Define and drive the Agentforce testing strategy — understanding how customers build and validate Agentforce implementations at scale and driving features to support their go-lives
Lead the Vibe Testing capabilities roadmap: enabling PMs, admins, and non-engineers to intuitively define, run, and interpret performance tests through natural language and AI-guided flows — reducing reliance on scripting expertise and democratizing scale testing across teams
Drive the Pilot-to-GA pipeline for cutting-edge capabilities including Scale Agent (AI assistant for test analysis), Load Generation, and AI Script Healing
Stay ahead of industry trends in performance testing, AI/Agentforce workload patterns, cloud infrastructure, and enterprise DevOps practices
Cross-Functional Collaboration
Work across Salesforce product teams (Agentforce, Data Cloud, Hyperforce, Platform) to ensure Scale Test integrates effectively and is positioned as a required step in every major go-live
Partner with Sales, AEs, CSMs, and Solution Architects on GTM strategies — including sales plays, competitive positioning, customer enablement, and new market expansion
Collaborate with the enablement team on Trailhead modules, internal FAQs, sales canvases, and persona-based selling guides
Execution & Delivery
Drive sprint planning, feature scoping, and launch readiness across engineering and research teams
Define success metrics and monitor product KPIs — including RPS thresholds tested, scale test days consumed, customer satisfaction, and renewal rates
Represent Scale Test at customer conversations, TDX/Dreamforce sessions, partner discussions, and internal executive reviews
What We're Looking For
Required Qualifications
7+ years of Product Management experience, with at least 4+ years in a B2B SaaS or platform product role.
Bachelor's degree in Computer Science, Engineering, or technical field; MBA or Master's degree in Business, Product Management, or related field a plus
Demonstrated experience owning complex, technically deep products end-to-end — from discovery through launch and iteration
Strong technical fluency — ability to engage meaningfully with engineering on infrastructure, load generation, APIs, and system design without needing to code
Track record of working directly with enterprise customers to surface insights and drive product improvements — ideally in performance-sensitive or platform contexts
Excellent communication and storytelling skills — equally comfortable in an engineering sprint review, a customer-facing demo, and an executive business review
Ability to operate autonomously in ambiguous, fast-moving environments and make high-quality decisions with incomplete information
Prior experience with performance testing, load testing, or developer tooling products (e.g., LoadRunner, JMeter, or similar)
Agentic testing experience — you've built or managed products that test AI agents, agentic workflows, or autonomous systems; you understand how to validate quality, reliability, and performance for non-deterministic AI systems
Deep technical fluency across performance testing, load generation, cloud infrastructure (AWS, Kubernetes), and SaaS architecture — able to engage deeply with engineering teams and communicate clearly to executive audiences
Experience with testing/observability/monitoring products — you've built or managed products in the DevOps toolchain (load testing, APM, observability, CI/CD, test automation)
Preferred Qualifications
Hands-on exposure to Agentforce, Hyperforce, Salesforce Platform, or adjacent Salesforce products
Deep knowledge of Salesforce platform — multi-tenant SaaS architecture, sandboxes (Full Copy, Partial Copy, Developer), Hyperforce, governor limits, metadata model, Apex/LWC performance
Experience with Salesforce developer tooling or platform products — DevOps Center, Code Analyzer, Optimizer, CLI, VS Code extensions, or similar DX products
Understanding of Agentforce testing needs — what metrics matter (prompt latency, action execution time, LLM error rates, agent success rate, reasoning quality), how to measure quality at scale
Experience working with Partners (ISVs / SIs) and managing partner-driven product requirements
Familiarity with GovCloud / public sector requirements including FedRamp or equivalent data residency standards
Passion for democratizing developer tooling — making complex workflows accessible to non-engineers through low-code and AI-guided experiences (Vibe Testing)
BS or MS in Computer Science, Engineering, or a related technical field (or equivalent experience)
Experience driving Pilot-to-GA product launches with strong customer feedback loops
Why Join Us
High visibility, high ownership: Scale Test is a fast-growing product with direct executive attention and a clear path to significant revenue impact
Real enterprise impact: Your work directly helps some of Salesforce's most demanding enterprise customers go live with confidence at production scale
AI at the core: Shape how Agentforce implementations are validated at scale — a uniquely forward-looking problem space
Full product lifecycle ownership: From Pilots (Scale Agent, AI Script Healing, Vibe Testing) to GA releases to new market expansion (GovCloud, Partners, global enterprise)
Career growth: Build and own a high-growth product on a team that operates with startup velocity inside Salesforce's global scale
We believe Salesforce can be one of the world’s most accessible companies, and a leading employer for people with disabilities. We are looking for a top-tier professional to join the Office of Accessibility as Disabilities@work, Manager.
Equality is a core value at Salesforce. Bring your skills and strengths to a team focused on advancing diversity and inclusion globally. We believe who you are – including everything that makes you unique – is the value-add to what we do. Salesforce is committed to building a welcoming environment that celebrates a culture of equality. We strive to create a workplace that reflects the diverse communities around us and where everyone feels seen, heard, valued, and empowered to succeed. Together we can build a more equal workplace and world for all.
Your Impact
As the Disability and Neuro-Inclusion Subject Matter Expert for APAC, you will architect and deliver inclusion initiatives across some of our most complex regulatory markets. You will navigate the unique systems of Japan and Korea while scaling accessibility best practices across Taiwan and emerging APAC markets. Your mission is to move beyond mere compliance to make Salesforce the employer of choice for PwD (People with Disabilities) in Asia.
Specifically, you will:
・Regional Strategy & Compliance: Develop country-specific roadmaps that align with local disability employment mandates. Ensure the organization meets or exceeds statutory hiring quotas and reporting obligations through sustainable, long-term planning. You will ensure Salesforce not only meets statutory hiring quotas but builds a sustainable culture of belonging.
・Stakeholder Governance: Lead the execution and ongoing management of regional inclusion initiatives, ensuring alignment with local labor relations, business objectives, and governmental reporting cycles.
・Inclusive Talent Acquisition: Partner with Recruiting teams to build strategic pipelines. Identify and engage with regional sourcing partners, NGOs, and specialized organizations to attract and hire talent with disabilities.
・Systems & Self-ID: Collaborate within Office of Equality, HR (Employee Success), Payroll, and Technology teams to implement and improve secure processes for disability self-identification and registration, ensuring data accuracy and regional data privacy compliance.
・Enablement & Culture: Empower People Managers with best practices to support the career growth of neurodivergent and disabled talent. Drive the adoption of universal design in both the physical office and digital environments.
・Advocacy & Representation: Serve as a trusted regional lead for employees with disabilities, addressing concerns and facilitating open communication. Act as a key advisor to the Abilityforce and Neuroforce Employee Resource Groups (ERG).
・Employer Branding: Position Salesforce as a leader in disability inclusion by collaborating with external partners and sharing insights that elevate our brand in local markets.
Role Requirements
・Experience: 7+ years in disability inclusion, HR compliance, or DEI within a corporate setting
・Regulatory Knowledge: Deep understanding of the Act on Employment Promotion etc. of Persons with Disabilities (Japan), the Anti-Discrimination Against Persons with Disabilities Act (Korea), and similar quota-based legislations in Southeast Asia.
・Project Management: Proven ability to manage multi-country programs in a highly matrixed, fast-paced tech environment.
・Communication: demonstrable ability to influence leadership and educate teams on the "Business Case for Disability" across different cultural contexts.
・Technical Literacy: Proficiency with Google Workspace and AI tools to streamline regional reporting and documentation.
・Language: Native-level Japanese and good English are required to navigate local government relations and align regional strategy with global standards
Desired Skills
・Certification: CPACC or equivalent accessibility certification is a plus.
・Cultural Intelligence: Experience navigating cultural paradigms of disability across the APAC region
・Lived Experience: Lived experience with disability or neurodivergence is highly valued.
Salesforce では、Account Executiveとしてチームに加わる優秀な人材を求めています。収益の増加を促進し、顧客との永続的な関係を育む上で、あなたの役割は極めて重要です。顧客エクスペリエンスに革命をもたらすという当社の取り組みは、当社のすべての活動の中心です。当社の主力イノベーションである Salesforce Data Cloud は、リアルタイム データの力を利用して Customer 360 を構築し、顧客との真にパーソナライズされたコミュニケーションによるロイヤリティを高めるエンゲージメントをあらゆる顧客接点で実現することを可能にします。
Specialist AEとは？
Salesforceの代表的な営業ポジションであるAccount Executiveは、アカウント攻略という視点で数字を最大化させるための営業スキルを学べる一方、製品のSpecialist AEでは担当するセグメントのビジネスをどうしたら成長させられるかという視点が求められるため、目の前の商談をCloseするための営業スキルを磨くことはもちろん、Generalistとしての視点でビジネスを進めていく経験ができます。Salesforceという大きな会社の中でこのような経験ができることは、これまでの営業職とは違った形で皆さんのキャリアアップに大きく貢献できるポジションとなっています。
Data Cloud AEの魅力とは？
Data Cloudはプロダクトライフサイクルにおいては今がまさに導入期のため、1つの製品で市場の導入期の立ち上げフェーズから、成長期、成熟期に向けて一貫した経験ができるという点では非常に魅力的なポジションになっております。また、成功の型が決まってないからこそ、ご自身のアイデアやプランを形にもしやすいという点でも魅力的かと思います。会社としての注目度も高く製品開発やMarketingへの投資も積極的に行われているため、もちろん責任重大なポジションではありますが、ここでの成功はみなさんのキャリア史にとって代えがたい経験となるはずです。
Responsibilities:
Specialist AEも営業職であるためメインミッションはACVの獲得になりますが、担当セグメントの成長も同時に担っている点では商談対応以外にも様々な業務に関わっていくことになります。以下ではSpecialist AEの代表的な業務について紹介します。
Data Cloudの商談支援（シーンによっては商談自体をリードすることもあります）
AE向けEnablementの企画および実行
PipeGen、Progression目的のイベント企画および実行
SWTTやプライベートセミナーでの登壇
セリングに必要な事例やナレッジ、コンテンツなどのAsset作成および整備
担当セグメントのACV、Pipeline、PipeGenなどの数字把握および分析、課題解決のためのプランニングおよび実行
担当セグメントの3rd Line、2md Line、1st Lineとのコミュニケーションおよび方針策定
Requirements:
CRMをより良くするための外部データ活用、また、AIに良質なアウトプットをさせるためのデータ活用というニーズは今後ますます増加することが予想されますが、導入期における現在のフェーズでは担当セグメントのあらゆるリソース (人・モノ・カネ・情報) をフル活用し、イノベーター、アーリーアダプターの開拓、リファレンスカスタマーの開拓などを能動的にアクションしていく必要があります。したがって本ポジションにおける求める人物像は以下となります。
（必須スキル・経験）
B2B/B2C向けのSaaSやクラウド領域における営業経験があること
お客様にとってNice to Haveな製品を販売するために必要なプロセスを理解し説明できること（カタログセリングではなくソリューションセリングのプロセスを理解し説明できること）
分解思考で問題や課題に取り組み優先順位をつけて行動できること
目的達成のためにスタンスや行動を柔軟に変化していけること
担当セグメントのOwnerとして中長期のGrowth視点でリーダーシップを発揮できること
（大歓迎のスキル・経験）
CDP、DWH、Data Lakeの販売経験
プロダクトライフサイクルの導入期〜成熟期までを一貫して経験したことがある
The Experience
Salesforce's Messaging and Solutions Marketing org is the content backbone behind the company's biggest internal moments - from Quarterly Company Kickoffs to executive reviews that reach 80,000+ employees. As Messaging Content Operations Lead, you'll be the operational engine powering every internal event content cycle, partnering directly with senior leadership to run agendas, content infrastructure, and executive review programs from first draft to final show. This is a hybrid role with three days in office each week.
What You'll Actually Be Doing
Own the master agenda and content infrastructure end-to-end - maintaining the single source of truth across clock-grids, briefing decks, content trackers, and Slack channel architecture while managing confidential distribution to ~60 EAs and leads across multiple concurrent workstreams
Drive the executive review engine - broker multi-round review cadences onto GM/SVP/EVP/CMO calendars, capture decisions, chase deliverables, and close loops with session owners across 8 main-room keynotes, 20 breakouts, and 15-20 session workstreams per event cycle
Lead onsite production support - daily agenda passdowns, rehearsal orchestration, run-of-show and timekeeping, MC support, and executive servicing across production weeks 3-4x per year
Close the content cycle and build for the next one - collect survey feedback, draft recap communications, consolidate and archive assets, and use AI tools to automate recaps, tracker updates, and workflow improvements across the program
You're Our Person If...
You have 4+ years in event content production, keynote or broadcast operations, editorial program management, or executive event programming
You've run multi-stakeholder content calendars and executive review cycles, including brokering time across senior executive calendars via EAs
You bring exceptional organization and follow-through across overlapping timelines - you close loops without being chased, and you handle highly confidential content with instinctive discretion
You communicate clearly in writing and can independently draft exec-facing kickoffs, status updates, and recaps
Even Better If...
You have keynote, live-broadcast, or large-scale corporate event experience at 5,000+ attendee scale
You're familiar with messaging or PMM organizations and how keynote narrative content is built and reviewed
You've experimented hands-on with AI tools for synthesis, tracking, or workflow automation - or have built custom apps using internal AI environments like Claude Code
The Ajna team builds and operates Salesforce's internal Kafka-as-a-Service platform — the distributed messaging backbone that powers real-time data pipelines, alerting, analytics, and event streaming across every major Salesforce product and cloud environment.
The platform serves a broad ecosystem of internal engineering teams across commercial, GovCloud, and sovereign cloud environments globally. This team pursues principled, high-impact architectural evolution with direct consequences at production scale.
The team operates with distributed coverage across Pacific and India Standard Time zones, maintains continuous on-call coverage, and is actively invested in intelligent automation — including AI-powered tooling built in-house to support triage and auto-remediation at scale.
What We Are Looking For
* Strong distributed systems fundamentals, including deep understanding of Kafka internals (leader election, ISR management, consumer groups, log compaction, partition rebalancing) and the ability to reason about consistency and availability trade-offs in multi-tenant environments
* Kubernetes engineering proficiency, including StatefulSets, Autoscaling, PersistentVolumeClaims, and Helm; demonstrated experience debugging production Kubernetes workloads
* Infrastructure-as-code experience with Terraform for cloud resources (IAM, object storage, messaging, block storage)
* Java engineering depth; the team's core services are Java-based and require clean, performant, operationally sound implementation
* Operational ownership mindset: participation in on-call rotation, production incident investigation, and systematic root cause analysis
* Strong written communication skills and the ability to produce architectural designs that influence decisions across team and organizational boundaries
Required Skills:
Benefits & Perks
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Salesforce Information
Check out our Salesforce Engineering Site.
Role Scope
As a member of the Cloud Success Readiness team, you will be deeply invested in every aspect of the Agentforce and/or Data Cloud customer experience. You will work closely with Readiness Architects, Technology & Product (T&P) and our Customer Success Group (CSG) teams to ensure that we are delivering customer success to every customer at scale.
Cloud Success Readiness improves customer Adoption and Product Quality by proactively addressing the most relevant customer needs, and by readying our stakeholders to deliver product innovation to our customers. As a Readiness Architect, you will be responsible for understanding the Agentforce and Data Cloud product portfolio, maintaining deep knowledge of product capabilities, and how they map to key customer use cases. You will leverage your product knowledge and technical expertise to surface product insights and recommendations, and document Agentforce and Data Cloud Product Feedback for the T&P organization. You’ll work closely with Cloud Success teams, including Success Architects, Success Guides, Support Engineers, and Account Success stakeholders to scale your product expertise and knowledge of the product lifecycle to better enable their work with customers.
We manage our work via Strategic Initiatives across the product lifecycle including new products and features, end-of-life retirements, and strategic programs such as migration or adoption efforts. We act as early adopters to bring architectural guidance, product expertise, innovation, and knowledge capital to our stakeholders in Customer Success and Technology & Products.
The ideal candidate will be comfortable collaborating within a larger team of subject matter experts and developing key stakeholder relationships across the organization to influence decision making.
Key Responsibilities
Maintain deep understanding of Agentforce and Data Cloud products and roadmap and engage with T&P and CSG stakeholders in the development of Agentforce and Data Cloud product feedback, roadmaps, strategic readiness plans, and customer adoption plays.
Develop expertise for all new product and feature introductions, large-scale migration efforts or product retirements. Document best practices and learnings from product interaction (e.g. pilots, pre-launch discovery) to deliver to Cloud Success teams —including Success Architects, Success Guides, Support Engineers, and Account Success stakeholders— and deliver readiness for scale.
Collaborate closely with your Readiness Architect team, leveraging your product, domain and business knowledge to create a holistic POV and strategic approach that supports the overall Agentforce and Data Cloud strategy and customer success, working with stakeholders across the organization.
Maintain deep technical, functional and domain knowledge across all in-market and new products. Practice continuous learning through first-hand product experimentation and participation in Product-driven betas, pilots and collaboration with SMEs in the Success Ecosystem.
Identify, document, and track all recommended product enhancements reflecting inputs from customer, partner and internal stakeholders. Develop product requirements and deliver to Product Leadership for roadmap consideration.
Provide product expertise to support the creation and rollout of adoption strategies to improve product adoption score and overall customer health.
Participate in improving the CSS adoption score / customer health for Agentforce and Data Cloud.
Work with other Readiness Success Architects across Cloud Success to continuously improve our operating model and share best practices.
Experience
8+ years experience in individual contributor role in the SaaS industry.
Hands-on experience working with Agentforce and Data Cloud products, including deep understanding of current product suite and product capabilities that meet common customer use cases; understanding of competitor products and landscape a plus.
Track record of collaborating within a team of subject matter experts who deliver against strategic business initiatives.
Has held positions requiring interaction with both technical and non-technical stakeholders at the across different functions. Understands and can translate customer use cases to technical and functional requirements.
Salesforce Developer Experience a Requirement
Skills & Expertise
Strong Communication: Strong oral and written communication skills.
Prioritization Agility: Approach work with a ‘beginner’s mind’ and shift focus and direction when needed to drive higher priority outcomes.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Subject Matter Expertise: Can apply domain and product knowledge to influence product leaders priorities and design decisions. Build relationship as trusted partner with Technology & Product organization.
Action Oriented: Has a bias for action and can manage through ambiguity to drive collaboration and informed decision making to achieve goals and deliverables
Decision Quality: Makes good decisions based upon a mixture of analysis, experience, and judgment. Has ability to manage competing and evolving priorities. There will always be more than can be done in a day, so having the right priorities and focus is required.
Critical & Strategic Thinking: Ability to confidently synthesize a broad array of information, identify themes, and develop tactical plans to drive meaningful business changes with executives.
Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimal noise.
Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust of other parties quickly during negotiations; has a good sense of timing.
The Contracts Analyst’s main responsibility will be to support Salesforce sales, alliance, professional services, procurement and other relevant organizations in Japan, South Korea and Taiwan in structuring commercial transactions, and drafting and negotiating commercial and procurement agreements. More specifically, the Contracts Analyst will:
Draft, review and negotiate main services agreements, order forms, professional services agreements, statement of work, non disclosure agreements and other types of commercial agreements between customers or partners and Salesforce or its acquired entities in support of sales and other relevant organizations in Japan, South Korea and Taiwan;
Draft, review and negotiate standard purchasing agreements, global services agreements, hosted services agreements, statements of work, purchase orders, sponsorship agreements, non disclosure agreements and other types of procurement agreements with suppliers in support of procurement and other relevant organizations in Japan
Review questions from existing and potential customers, partners and suppliers about existing contracts and give appropriate interpretations and answers;
Handle customer, partner and supplier complaints and potential disputes in partnership with internal stakeholders to achieve resolution;
Partner with revenue recognition, sales operations, pricing, and other stakeholder teams to ensure agreements are consistent with internal corporate policies and processes;
Team up with other members within legal & corporate affairs organization to optimize support to the business and obtain any required approvals from internal stakeholders;
Assist with localizing and improving standard form agreements and legal processes that are customized for Japan, South Korea and Taiwan;
Provide client education and training on relevant legal issues;
Participate in cross-regional team projects; and
Actively contribute to the Japan, South Korea and Taiwan Commercial Legal team’s ongoing development of knowledge, skills and processes.
Required Experiences and Skills
3 or more years of combined experience in law firm and/or in house legal department including experience negotiating and drafting agreements
Practical business judgment and a keen understanding that the business teams rely on your expertise and efficiency to close the deal
Highly responsive, proactive, flexible, client service-oriented attitude with a can-do spirit
A sense of optimism, ownership and commitment to achieving meaningful results
Flexible, adaptable, resilient, eager to continually learn and develop professionally
Ability to organize, prioritize and meet deadlines in a fast and demanding work environment
Preference for and an ability to multi-task on a daily basis and even more so when presented with changing priorities and deadlines
Articulate, persuasive, and concise written and verbal communication skills both in English and Japanese languages
Ability to quickly establish and consistently maintain collaborative working relationships with internal clients and legal team colleagues
Strong desire to take initiative and work independently, when needed, to solve problems effectively and efficiently
Desire to listen with open mind to others’ perspectives to improve own ways and behaviors
Enthusiasm for the work and eagerness to learn even in challenging environments
Intellectual curiosity and interest in the technology industry and familiarity with technical concepts in web applications/cloud computing/Artificial Intelligence
Desired Experiences and Skills
Substantial experience in supporting sales organization as an internal client
Experience working for a global technology company
Familiarity with Japanese laws and regulations applicable to web applications/cloud computing/AI business
Our Sales Development team is comprised of Business Development Representatives (BDR) and Sales Representatives (SR). SR's manage inbound leads while BDR's (the more senior of the two roles) focus on outbound lead generation. This opening is for BDR. We are currently seeking high-energy, driven professionals with sound business acumen and natural sales instincts to join our fast-paced and dynamic team. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Salesforce.com offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell business application solutions and take your career to the next level!
Business Development Representatives are tasked with strategically developing and qualifying revenue opportunities within their assigned territory. BDR's work closely with their AE's in a business development capacity. Candidates for this position must be highly motivated, tenacious, and self starters.
Responsibilities:
Generate new business opportunities to fuel the sales Pipeline for our products across our Enterprise Accounts
Create and prioritise strategic target account lists within Malaysia
Research and build "cold accounts" (i.e.: adding contacts, sending emails, cold calling)
Consistently meet or exceed monthly sales targets/quotas.
Conduct high level conversations with Senior Executives in prospect accounts
Evangelize Salesforce and the On-Demand model
Required Skills:
Fluent in Bahasa Melayu to converse with clients in the Malaysia market
Minimum 3 years Inside Sales experience within IT (New Business Development, Cold Calling, Planning/Strategy etc)
Excellent track record selling to Singapore clients
Excellent Written/Verbal communication skill
High Energy.
Positive Attitude.
Ability to multi-task, prioritise, and manage time effectively.
Cloud Success is a technology-focused team within Customer Success that brings together Support Engineers, Proactive Monitoring, Specialist Product Advisors and Success Architects. This team not only resolves technical issues but also provides expert guidance on optimizing and leveraging Salesforce technology to drive long term business success.
Success Architects support Salesforce’s most strategic customers by driving technical excellence across four interdependent pillars: design, security, performance/scalability, and ongoing governance. Rather than viewing these as isolated domains, Success Architects treat them as a cohesive framework for technical health. They provide expert guidance on solution design to ensure adherence to best practices, while simultaneously embedding rigorous security standards and performance benchmarks to ensure environments are resilient and capable of global scalability. Central to this approach is the integration of data integrity and robust application lifecycle management (ALM), providing the governance necessary for customers to evolve their implementations effectively. Through this holistic expertise, Success Architects empower businesses to maximize their Salesforce investment, aligning technical integrity with long-term business goals.
Success Architects collaborate closely with various teams across Customer Success and the Salesforce Product organization to drive long-term solutions for customers. They work with Support Engineers to resolve immediate technical challenges while identifying root causes to prevent future issues. They partner with Customer Success Managers to ensure customers receive strategic guidance on best practices and long-term technical health. Additionally, they liaise with Salesforce Product teams to surface recurring challenges and customer feedback to influence product improvements. By bridging the gap between customers, support, and product development, Success Architects help create sustainable solutions that deliver customer value and enhance the overall Salesforce experience.
Key Responsibilities:
As a Success Architect specializing in Service Cloud, you will:
Drive Customer Impact – Work with our most strategic and high-priority customers, assessing their Service Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.
Lead with Expertise – Serve as a trusted Service Cloud SME within the broader Success Architect organization, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership, and product best practices. You will help the team stay at the forefront of Service Cloud innovations, ensuring they are equipped with the latest product developments, best practices, and emerging trends.
Communicate with Clarity – Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.
Innovate & Solve Problems – Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.
Execute Proven Strategies – Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of Service Cloud customers.
Build Strong Relationships – Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth.
Basic Requirements:
Solution Design & Architecture
5+ years of experience in Salesforce delivery, with at least 2 years focused on solution architecture for complex Service Cloud environments.
Experience with large-scale implementations, including SaaS, multi-tenant environments, and complex multi-org strategies.
Strong knowledge of integration patterns, covering APIs, master data management, and the technical considerations for AI and analytics.
Solid understanding of security best practices, including sharing models, identity management, and data privacy.
Hands-on experience managing the full delivery lifecycle, including test planning, automated deployments (CI/CD), and using monitoring tools to ensure system stability.
Communication & Leadership
Ability to assess business objectives, propose solution options, and drive stakeholder alignment.
Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences.
Skilled in creating clear, visually compelling design documents for diverse stakeholders.
Proven ability to lead discussions, influence decision-making, and advocate for best practices.
High proficiency in English.
Strategic Thinking & Problem Solving
Ability to identify design inefficiencies, recommend optimizations, and drive customer transformation.
Provide data-driven insights on customer success stories and industry trends.
Passion for continuous learning and staying ahead of emerging technologies.
Desired Technical Skills:
Expertise in Service Cloud
Strong knowledge of Salesforce Service Cloud features including Case Management, Omni-Channel Routing, Digital Engagement, Service Cloud Voice, Knowledge and Service Console.
Expertise with the core Salesforce technologies that underpin these Service Cloud features including Flow, Lightning Experience Pages and Salesforce Reporting.
Data Management & Integration
Proficient in designing and managing data models, relationships (lookup/master-detail), validation rules, and data governance best practices.
Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica), and third-party connectors.
Secure & Scalable Architecture
Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations.
Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations.
Skilled in identifying and resolving common anti-patterns, including inefficient SOQL queries, improper bulk processing, excessive DML operations, and suboptimal sharing and security model configurations.
Salesforce Development
Hands-on experience with APEX programming, Visualforce, and Lightning Web Components (LWC).
Ability to develop and optimize custom triggers, controllers, batch jobs, and asynchronous processing.
Familiarity with governor limits and best practices for efficient code execution.
System Integration & Extensibility
Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware, and event-driven architectures.
Experience working with OAuth, Platform Events, External Objects, and tools like Salesforce Connect and Event Relay.
Certifications:
Required: Salesforce Admin, Salesforce Advanced Admin, Service Cloud Consultant, Platform App Builder, Platform Developer 1
Preferred: Platform Developer 2, Certified Architect Credentials (Application and System Architect)
*LI-Y
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Perform manual and automated security assessments of iOS and Android applications, including binary reverse engineering, dynamic instrumentation, authenticated scanning, and review of OAuth/PKCE flows, certificate pinning implementations, and jailbreak/root detection controls.
Operate and expand the mobile scanning platform across the mobile app portfolio, manage pre-production Continuous Integration/Continuous Delivery (CI/CD) pipeline integration, configure scanning rulesets, triage findings, and coordinate quarterly with external penetration testing vendors.
Conduct secure code reviews across Swift, Kotlin, Java, and React Native mobile codebases, embed security controls in mobile SDKs and feature development, and lead threat modeling sessions for mobile-specific attack surfaces including on-device AI, app attestation, and deep linking.
Provide mobile security guidance to engineering teams across all Clouds, translate mobile findings into actionable remediation, respond to customer compliance questionnaires, and serve as the mobile security subject-matter expert for release planning and incident response.
Build and ship high-quality, production-grade security tooling and automation using modern engineering practices, with AI as a core part of your development workflow — pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into security workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining shared system context — an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably. Critically evaluate code (human- or AI-generated) for correctness, quality, security, and performance.
You're Our Person If...
You have 2+ years in application security, mobile security testing, or mobile development with demonstrated knowledge of iOS and Android platform security models, the Open Web Application Security Project (OWASP) Mobile Top 10, and common mobile vulnerability classes.
You have hands-on experience with the mobile platform toolchain (Xcode/Android Studio)
Familiarity with security testing tools such as Frida, NowSecure, objection, MobSF, Burp Suite, or commercial mobile Static/Dynamic Application Security Testing (SAST/DAST) platforms.
You have an understanding of mobile authentication patterns (OAuth 2.0, PKCE, SAML), runtime protection mechanisms (code obfuscation, anti-hooking, anti-tampering), and app store ecosystem security considerations for both Apple and Google Play.
You have strong communication skills with the ability to explain mobile-specific risks to engineering partners who may not have mobile security context.
You bring a demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
You have experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows.
You have advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
A related technical degree required.
You have experience evaluating mobile runtime protection tools such as Promon, DexGuard, or similar Runtime Application Self-Protection (RASP) solutions on jailbroken or rooted devices.
You hold mobile-focused security certifications such as GIAC Mobile Device Security Analyst (GMOB), or general offensive certifications such as Offensive Security Certified Professional (OSCP) or Offensive Security Web Expert (OSWE) with demonstrated mobile testing experience.
You have active participation in mobile bug bounty programs (HackerOne, Bugcrowd), published mobile security research, Common Vulnerabilities and Exposures (CVE) disclosures, or contributions to open-source mobile security tools.
You have experience with mobile CI/CD pipelines, automated binary scanning integration, or familiarity with the Salesforce ecosystem and applying AI tools such as Claude, Cursor, or Gemini for security assessments.
The Experience
The Account Solution Engineer, Manufacturing is part of the Swiss pre-sales organisation at Salesforce. In this role, you will help manufacturing customers unlock the full potential of AI — from intelligent automation to personalised experiences — working closely with customers, account teams, and product experts to build trust, deliver innovative solutions, and shape the future of AI in the manufacturing industry.
We are looking for a Solution Engineer who brings either a manufacturing or industrial engineering background with a passion for digital transformation, or a technical and AI-focused background with hands-on experience in automation, data, or intelligent systems — and ideally a combination of both.
What You'll Actually Be Doing
Build compelling product demonstrations and lead customer workshops that showcase how AI agents and automation can solve real-world manufacturing challenges, connecting customer goals to Salesforce solutions.
Serve as a trusted advisor to both IT and business leaders, understanding customer objectives and articulating how Salesforce fits into their enterprise architecture and digital transformation roadmap.
Collaborate closely with sales, product, and engineering teams to tailor solutions to specific customer needs across the manufacturing and industrial sector.
Stay curious and continuously develop your knowledge of Salesforce's evolving AI capabilities and the latest innovations in manufacturing technology.
You're Our Person If...
You have experience in a Solution Engineering, pre-sales, or Solution Consulting role, with the ability to engage credibly across both technical and business audiences.
You have a background in manufacturing, supply chain, or operations, or hands-on experience with automation, data platforms, or AI applications in an enterprise context.
You are a confident, collaborative communicator who can simplify complex topics for a range of customer stakeholders, from operational teams to executive decision makers.
You are fluent in English and French (spoken and written); proficiency in German is a strong advantage for this role.
Even Better If...
You hold one or more Salesforce certifications such as Administrator, Platform App Builder, or AI Associate, and have previous experience with the Salesforce ecosystem.
You have experience working in cross-functional teams and familiarity with enterprise platforms, Application Programming Interfaces (APIs), or coding languages such as Java or JavaScript.
About the Role
Job Description — RVP, Platform & Security (UKI)
Salesforce is looking for an experienced Regional Vice President (RVP), Platform & Security to lead and grow our Platform & Security business across the United Kingdom & Ireland (UKI) region. This is a senior sales management role, mirroring our existing RVP structure in other regions, and will play a pivotal part in accelerating our Platform & Security revenue in one of our most strategic markets.
Responsibilities
Lead and develop a team of Account Executives (AEs) and Specialists focused on Platform & Security solutions across UKI
Define and execute the regional go-to-market strategy for Platform & Security (Salesforce Shield, Event Monitoring, Security Center, Platform, Data Cloud, etc.)
Drive revenue growth by owning the regional forecast and delivering against quarterly and annual targets
Operate in a co-prime / matrix model, partnering closely with Core AEs, Solution Engineers, Customer Success, and cross-functional stakeholders to drive complex, multi-product deals
Build and maintain executive-level relationships with key customers and prospects across UKI
Coach and mentor the team on strategic selling, deal qualification, and pipeline management
Collaborate with EMEA and Global leadership to align on priorities, best practices, and resource allocation
Represent the voice of the customer internally to influence product roadmap and go-to-market strategy
Requirements
3+ years of experience in a sales management or leadership role, ideally in enterprise software / SaaS
Proven track record of consistently achieving or exceeding revenue targets in a regional or territory leadership capacity
Experience managing and coaching high-performing sales teams in a fast-paced, dynamic environment
Strong background in complex, multi-stakeholder enterprise sales cycles
Demonstrated ability to operate effectively in a matrix / co-prime sales model, working across multiple internal teams and stakeholders
Skills & Competencies
IT sensibility — comfortable navigating conversations around IT strategy, enterprise architecture, and digital transformation (deep security expertise not required)
Strong ability to communicate and build relationships with senior leaders and ability to engage at C-level (CIO, CISO, CDO)
Excellent forecasting and pipeline management discipline
Ability to influence without authority in a highly matrixed organisation
Strong written and verbal communication skills in English; additional European languages a plus
What We Offer
The opportunity to lead a high-growth business in one of Salesforce's most strategic regions
A collaborative, inclusive culture with a strong focus on career development
Competitive compensation package including base salary, variable pay, and equity
Access to Salesforce's world-class enablement, tools, and resources
Lead member of technical staff - Machine Learning Engineering
Job Category: Software Engineering
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We are a foundation machine learning platform team within the Trust Intelligence Platform organization with a main focus to build and accelerate scalable and resilient machine learning pipelines across the security engineering organization.
We are looking for a highly motivated, hands-on lead machine learning engineer with a strong business understanding of cybersecurity problems, who acts as a force multiplier security data scientist for our security organization. The lead will not simply build models; they will architect the data-driven strategy for our threat detection capabilities.
Your impact:
Shape the Defense Strategy: You will own the decision-making process—translating vague security threats into concrete mathematical problems. By championing a rapid prototyping culture, you will validate hypotheses in days rather than months, ensuring our engineering resources are focused only on high-value detections while killing low-signal ideas early.
Detect the "Unknown Unknowns": You will lead the evolution of our threat detection, introducing more advanced probabilistic modeling, graph analytics, supervised and unsupervised learing. Your work will expose sophisticated threats—such as active system intrusions, lateral movement, beaconing, and insider attacks—that evade traditional defenses, directly reducing the organization's risk surface.
Elevate the Organization: You will act as a force multiplier, mentoring junior scientists and engineers, and building the internal tooling, feature stores, and libraries that make the whole team faster. You will influence the broader security engineering roadmap to ensure a closed loop security telemetry that is treated as a first-class citizen.
Operationalize Intelligence: By prioritizing engineering rigor (CI/CD, scalable code) and adversarial resilience, you will deliver production-grade models that the SOC actually trusts—minimizing "alert fatigue" and maximizing analyst efficiency.
Required skills:
Extensive experience (3-5+ years) in data science, with at least 2+ years dedicated to the cybersecurity domain designing, implementing and deploying systems of anomaly detection, clustering, and graph models in production.
Hands-on comfort with high-volume logs and proficiency with Spark/Pyspark, Snowflake, Flink and streaming services such as Apache Kafka
Deep understanding and application of containerization (Docker) and workflow orchestration (Kubernetes, Apache Airflow) for automated ML pipelines.
Mastery of Python programming, including proficiency in leading ML frameworks (TensorFlow, PyTorch) and adherence to software engineering best practices.
Demonstrated success in implementing comprehensive MLOps methodologies, encompassing CI/CD pipelines, testing protocols, and model performance monitoring.
Solid foundation in feature engineering techniques and the implementation of feature stores.
Experience in formulating ML governance policies and ensuring adherence to data security regulations.
Ability to explain complex statistical concepts to non-technical stakeholders and executive leadership.
Proven ability to manage scope, timelines, and stakeholder expectations across multiple organizations.
High degree of autonomy with the ability to look at a vague business problem and structure a data-driven solution without needing a predefined roadmap.
Preferred skills:
Masters or PhD in a quantitative field
Expertise in advanced Natural Language Processing (NLP) methodologies.
Experience contributing to open-source security data science tools.
Presentations at major security conferences (Black Hat, DEF CON, BSides) or data conferences.
Background in offensive security (Penetration Testing/Red Teaming) with an "attacker's mindset."
Demonstrated experience conducting research or working collaboratively with Machine Learning (ML) research teams.
Previous experience in a mentoring role for junior engineers.
Track record of publications and/or patents in quantitative disciplines.
Sales Cloud AI is revolutionizing how organizations strategize, execute, and refine their lead outreach and pipeline management. We are looking for engineers to develop the Sales Intelligence Platform (SIP) within Sales Cloud. In this role, you will be responsible for the architecture, development, and operation of a high-scale, low-latency platform that manages real-time ingestion and streaming pipelines.
The Sales Intelligence Platform (SIP) processes conversational data from voice, video, and email to power various Sales Cloud AI agents. These agents provide tools for lead outreach and pipeline management, significantly boosting sales productivity. By generating intelligent insights from conversational data, the platform empowers sellers to enhance their overall efficiency.
Required skills and experience
Degree in Computer Science (B.S. required, M.S. preferred) with a solid grasp of object-oriented design and principles.
Over 7+ years of practical experience architecting, implementing, and managing durable distributed systems at scale for major enterprise cloud providers.
Proven track record in constructing high-availability, large-scale distributed architectures for client-facing environments.
Hands-on experience with building big data high availability pipelines with Flink
Demonstrated experience acting as a CI/CD champion, with a proven ability to uplift and mentor teams in best practices and automation.
Extensive knowledge of contemporary public cloud frameworks (including AWS, GCP, or Azure) and high-performance backend infrastructure.
Proficiency in object-oriented programming with mastery in at least one language such as Java, Go, Python, C++, or Ruby.
Familiarity with infrastructure automation, cloud provisioning, and AI-assisted development methodologies.
Strong interpersonal and professional communication skills, with a focus on cross-functional collaboration and leadership.
Commitment to technical excellence through meticulous attention to detail and proactive mentorship of junior engineers.
Preferred qualification
Proven ability to develop low-latency, large-scale data ingestion pipelines
Background in creating enterprise-grade, AI-driven sales solutions
History of architecting distributed real-time streaming systems
Expertise with message queuing technologies like Kafka
Hands-on experience with open-source ecosystems including Flink, Spark, Storm, Cassandra, Zookeeper, and MongoDB
At least 5 years of experience with Java, Spring, microservices, REST APIs, and distributed systems
Knowledge of deployment architectures and CI/CD tools such as Jenkins, Terraform, and Spinnaker
Familiarity with container orchestration platforms like Docker, Kubernetes, Helios, Fleet, or Mesos
Experience managing and monitoring mission-critical infrastructure, including logging, alerting, and reporting services
Proficiency in using NoSQL and SQL databases such as PostgreSQL and MongoDB
Deep understanding of high-volume distributed databases, data pipelines, and large-scale systems
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Onboarding Specialists are the first success partners for our newest Slack Premier and Signature customers. We help them hit the ground running by building a strong product foundation, achieving early wins, and setting the stage for long term success on Slack and the broader Salesforce platforms.
We act as trusted advisors during the onboarding phase, guiding customers through pre-implementation readiness and collaborating with internal teams to make the process smooth and straightforward. Your work will directly influence customer experience, setting the stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer’s journey, you will contribute to our customers’ success and reinforce Salesforce's reputation as an industry leader.
Your Impact
Welcome and Onboard Strategic Customers: Be the first and most trusted point of contact for our highest priority customers post sale. You’ll lead discovery sessions, design personalized onboarding plans, and ensure a seamless handoff from sales to implementation all while setting the tone for a long term, high value relationship.
Accelerate Adoption at Scale: Help customers get to value faster by identifying adoption gaps, showcasing high impact features, and building tailored success plans. You’ll own meaningful outcomes time-to-production, feature adoption, integration reliability and bring a strategic lens to every engagement.
Champion Best Practices and Elevate the Team: Share guidance, translate business goals into practical recommendations, and surface recurring friction points back to Product and Engineering. Beyond your own accounts, you’ll mentor peer Onboarding Specialists, contribute to team playbooks, and help raise the bar for how we onboard customers.
What You'll Do
Be a Slack subject matter expert, with a focus on fast time to value for new customers.
Serve as the primary onboarding partner for strategic and complex Slack accounts post-sale.
Lead virtual 1:1 and group sessions to educate customers on key features such as Slackbot, Slack Connect, Workflows, Salesforce connectors, and more.
Use consultative skills to uncover business objectives and build customized Success Paths that map the steps to meet each customer’s goals.
Handle complex, escalated situations with professionalism, balancing speed, thoroughness, and clear communication.
Mentor and support peer Onboarding Specialists, sharing knowledge and best practices.
Contribute to the development of onboarding methodology, playbooks, and internal tooling.
Build and maintain strong relationships with internal stakeholders across Sales, Product, and Engineering.
Actively contribute to the Customer Success knowledge base, case studies, and thought leadership.
Turn satisfied customers into enthusiastic, long-term Slack advocates.
What You Should Have
6+ years of experience helping customers get real business value from technology.
A strong track record of leading complex, high-stakes customer engagements; you can hold a room whether it’s a small admin team or a C-suite audience.
Demonstrated ability to manage executive relationships and influence stakeholders at all levels independently.
Experience mentoring or coaching teammates and contributing to team-level knowledge sharing.
A consultative mindset; you ask the right questions, uncover business objectives, and tailor your approach accordingly.
Strong relationship-building skills. You’re personable, energetic, and make customers feel genuinely welcomed.
The ability to work independently, navigate ambiguity, and make sound judgment calls under pressure.
Fluency with software solutions and the ability to pick up new tools quickly.
Experience with Slack or Salesforce products.
Slack or Salesforce Admin/Consultant certifications (strongly preferred).
Prior experience in a customer facing role (ex. Customer Success, Customer Onboarding, or Customer Support.)
Nice to Have
Experience building conversational AI solutions, especially in regulated industries.
Experience contributing to team process improvements, playbooks, or internal enablement programs.
Overview of the Role:
We are now extending our agentic and automation capabilities into Salesforce's Government Cloud (GovCloud) so our Government Security Operations Center (GSOC) CSIRT can respond at the same speed and scale as our commercial CSOC. As a Senior Software Engineer on the team, your primary mission is to help develop and deploy these agentic and automation platforms into GovCloud — designing, building, and operating the playbooks, integrations, and agents that GSOC analysts will rely on every day, and translating their incident response workflows into reliable, auditable automation. This is a deeply hands-on Python engineering role, and it's also a role for someone already operating fluently in the new era of AI-assisted software development. We don't write code the way we used to. You will be expected to use modern AI development tooling intentionally and effectively as a core part of how you ship.
This candidate must be a U.S. citizen (U.S. born or naturalized) operating on U.S. Soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
Responsibilities:
Design, implement, and operate Python-based playbooks, actions, integrations, and agents on the Luna platform that automate CSIRT workflows in GovCloud — across triage, enrichment, containment, response, and post-incident
Partner directly with GSOC CSIRT analysts and incident responders to translate their tradecraft into trustworthy, auditable automation
Extend Luna's agentic capabilities (LLM-backed actions, tool use, decision agents, MCP integrations) into the GovCloud environment, accounting for the isolation, compliance, and data-handling requirements that come with that boundary
Use AI-assisted software development tooling fluently and intentionally as part of your daily engineering workflow — not as a novelty, but as a force multiplier for shipping faster and with higher quality
Drive end-to-end ownership of the work you build: scoping, design, implementation, testing, deployment, observability, on-call support, and post-incident hardening
Raise the bar for the team's engineering practices — code review, testing, CI/CD, secure-by-default integrations, and how we evaluate and adopt new AI development tools
Support the team's engineering excellence by performing code reviews and mentoring other engineers
Business hour on-call to support software services owned by the team (service ownership)
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Required Qualifications:
5+ years of professional software engineering experience, with a strong track record of shipping production Python
Hands-on experience building automation, integrations, or backend services that interact with multiple third-party APIs
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Experience reviewing AI-generated code with a critical eye and orchestrating AI tools across multi-step engineering tasks
Strong fundamentals: clean code, thoughtful API design, testing, version control, CI/CD, observability
Experience with public cloud services (AWS, Google Cloud Platform, or Azure)
Hands-on experience building agentic systems in production: LLM-backed agents, tool/function calling, MCP servers, retrieval-augmented systems, evaluation harnesses for non-deterministic systems
Excellent written and verbal communication skills — you can explain technical decisions to both engineers and non-engineer security stakeholders
Preferred Qualifications:
Experience with Terraform, Kubernetes, Docker, and CI/CD systems used in regulated deployments
Direct experience building on or contributing to a SOAR platform (XSOAR, Tines, Splunk SOAR, etc.)
Experience working alongside a SOC, CSIRT, IR, or threat detection team — you understand what an analyst's day actually looks like
Familiarity with Salesforce GovCloud, FedRAMP, IL5, or comparable regulated cloud environments
Background in detection engineering, incident response, threat hunting, or adjacent security disciplines
Knowledge of security fundamentals: authentication/authorization frameworks (e.g., SSO, SAML, OAuth), secure transport (e.g., SSL, TLS), identity management (e.g., certificates, PKI)
Prior experience leading a project end-to-end as the technical owner across multiple stakeholder teams
About Professional Services
The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you're set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it's easy to maintain and adapt down the road, minimizing potential technical debt.
Our team is made up of thousands of the world's leading Salesforce experts. We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.
Role Overview
Salesforce Professional Services is looking for a Senior Technical Architect focused on Agentforce for Life Sciences (AFLS). AFLS is one of Salesforce's fastest-growing and most strategic product areas and now adopted by more than 140 industry-leading organizations globally.
In this role, you will serve as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex life sciences enterprise customers, helping them architect and deliver agentic, AI-first solutions across their commercial and clinical operations.
Key Responsibilities
Minimum Requirements
Required Qualities
Preferred Requirements
We are looking for a highly skilled Principal Engineer to join our Endpoint Protection & Infrastructure Vulnerability Scanning team. Reporting directly to the Sr. Director of Endpoint Protection & Infra Vuln Scanning, you will serve as a technical anchor for a critical security engineering team — driving architecture, leading end-to-end software delivery, and setting engineering standards across the organization.
This is a hands-on, high-impact role for a deeply technical engineer who thrives at the intersection of software development, security infrastructure, and platform engineering.
What You'll Do
What We're Looking For
Responsibilities
Desired Qualifications
As the market-leading choice for modern business intelligence, our analytics platform makes it easier for people to explore and manage data, and faster to discover and share insights that can change businesses and the world. Everything we do is driven by our mission to help people see and understand data, which is why our products are designed to put the user first—whether they’re an analyst, data scientist, student, teacher, executive, or business user. From connection through collaboration, Tableau is the most powerful, secure, and flexible end-to-end analytics platform.
Day to Day
Our Account Executives engage with existing customers and new leads to sell the entire Tableau platform. They build positive, trusted relationships with both key team members and decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.
Close opportunities at assigned existing accounts and drive sales at new accounts
Drive sales within assigned segment (SMB segments)
Acquire new logos within assigned territory
Speak to business offerings as they relate to the customer’s needs and engage other resources as required
Manage high volume of accounts and sales
Required Experience
5+ years of technology sales experience.
Experience in a quota carrying sales role looking after end-to-end sales processes
Experience managing and closing complex sales-cycles in the technology sales industry
We don’t need you to have used Salesforce/Tableau before, but it would have an advantage. A genuine passion for technology, disruption and innovation is also ideal.
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role
Preferred Experience
Experience selling in the software industry or technical sales experience (ex: Saas)
Experience with analytics, data, databases, predictive modeling, or business intelligence preferred.
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
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Come join Salesforce and a team at the heart of driving healthy and successful revenue growth! As a Senior Manager, Deal Desk, you will serve as a principal deal advisor and commercial strategist for our Japan, Korea, and Taiwan (JPKT) sales verticals. In this senior individual contributor role, you will move beyond transactional execution to act as an extension of organizational leadership. You will mitigate risks and uncover growth opportunities within highly complex, precedent-setting enterprise transactions and broader sales territories by leveraging data-driven insights. You are a culture carrier who will model innovative AI usage, mentor peer team members to scale regional capabilities, and proactively engage senior executive leadership to drive Salesforce’s strategic business objectives.
Key Responsibilities
* Act as the primary strategic advisor to enterprise account teams, guiding them through the lifecycle of highly complex, multi-cloud, and bespoke enterprise deals.
* Partner with account teams to develop sophisticated concession strategies and creative structuring options that optimize revenue, maximize customer lifetime value, and protect corporate margins.
* Directly engage SVP+ leaders during critical deal cycles. Act with courage to make controversial recommendations in high-pressure situations, driving a path forward by providing thought leadership on precedent-setting deal structures and terms.
* Proactively partner with SVP+ leaders to drive long-term business objectives. Add unique value by "connecting the dots" across disparate enterprise deals, regional initiatives, and corporate stakeholders.
* Serve as a key driver in adopting and integrating AI-powered tools for deal analysis, pricing optimization, and workflows.
* Identify organizational and technical barriers to AI adoption within the Deal Desk and broader sales ecosystem. Propose and execute "Multiplier" solutions that scale efficiency and tackle revenue problems that were previously out of reach.
* Masterfully synthesize complex information and structural parameters into clear, concise summaries for executive leadership. Drive understanding, alignment, and swift buy-in on high-stakes escalations.
* Create a clear strategic vision for regional and global commercial initiatives, design execution roadmaps, and drive cross-functional accountability around deliverables.
Required Qualifications
* Experience: 10+ years of demonstrated ability in pricing strategy, sales financial analysis, commercial management, or relevant enterprise software/SaaS experience supporting complex enterprise deals.
* Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role.
* Language Tech: Full professional proficiency (written and spoken) in Japanese and English is required.
* Executive Presence: Proven experience advising, influencing, and navigating conflict at the SVP+ level. Ability to maintain composure and drive productive outcomes in high-pressure, ambiguous environments.
* Communication: Exceptional communication skills with the ability to distill highly complex commercial, financial, and legal structures into concise, executive-ready summaries.
* Analytical Rigor: Superior analytical background with a proven track record of using data-driven dashboards (e.g., Tableau, CRM Analytics) to drive regional business decisions.
* AI Fluency: High proficiency in using AI-powered tools to support deal analysis, pricing optimization, and workflow automation. Ability to interpret and act on AI-generated insights to drive strategic deal recommendations.
Preferred Qualifications
* Experience in a dedicated commercial pricing, investment banking, or strategic finance function is a strong plus.
* Hands-on experience leveraging AI/ML tools (e.g., Salesforce Einstein, Agentforce, or similar) for sales analytics and revenue intelligence.
* Familiarity with prompt engineering or working with Large Language Models (LLMs) to automate and scale deal desk workflows.
* Fluency in Korean or Mandarin is highly desirable.
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This role leads Salesforce's global paid search program across all markets and channels. You'll define and execute SEM strategy, build AI-powered workflows that scale program performance, and partner cross-functionally with Web, SEO, Analytics, and Product to connect paid search directly to pipeline and revenue outcomes - with a relentless focus on what happens after the click, from lead quality to product adoption. This is a hybrid role with three days in office each week.
What You'll Actually Be Doing
Own and evolve the global paid search strategy across Google Ads, Microsoft Advertising, and emerging search platforms - bringing a strategic, test-and-learn mindset to keyword architecture, bid strategy, campaign structure, and budget decisions tied to pipeline and revenue goals
Build and embed AI and automation tools into daily workflows to accelerate keyword research, ad copy generation, reporting, and bidding optimization - and develop a clear point of view on winning in AI-native environments where user behavior and search itself are fundamentally changing
Partner with SEO, Web, and Product teams to align paid and organic strategy, optimize landing pages for conversion and message-match, and close the loop between ad platform inputs and down-funnel quality signals like product activation and revenue
Define the SEM measurement framework from click to product activation to revenue, and communicate insights, experiment results, and strategic recommendations to senior leadership through dashboards and clear data narratives
You're Our Person If...
You have 7+ years of experience in paid search and SEM, including at least 2 years managing global programs with significant budget accountability
You think in frameworks - you can isolate variables, design structured tests, and clearly articulate your decision-making process, even in situations where you haven't had direct experience
You're highly analytical with experience building dashboards and reports in tools like GA4, Looker, or Tableau, and designing A/B tests with statistical rigor
You have a strong understanding of how paid and organic search interact across the full funnel, and how down-funnel quality signals can and should feed back into campaign strategy
You're actively leveraging and harnessing AI's impact on search - from AI Overviews to conversational search - to implementing AI tools to execute and scale your programs and workflows
Even Better If...
You have experience in B2B product-led growth companies, marketing to SMBs and or consumer marketing
You're adept and comfortable with other paid media channels: paid social, display, programmatic
Our Enterprise segment focuses on working with our most strategic customers and organizations of 5000- 10,000+ employees. As an Account Executive, you will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities
As an Informatica Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing our Intelligent Data Management Cloud™ (IDMC. In this role, you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes.
Note: By applying to the Informatica Enterprise Account Executive posting, recruiters and hiring managers who support multiple verticals across the organization hiring for both Commercial and Enterprise Account Executives will review your resume. Our goal is for you to apply once and
have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
You may be aligned to the following verticals and/or clouds:
Healthcare & Life Sciences
Financial Services
Retail & Consumer Goods
Manufacturing, Automotive, and Engineering
Consumer & Business Services
Responsibilities:
Our Informatica Enterprise Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources to meet customer business needs
Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share both Informatica and Salesforce value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts
Qualifications:
10+ years of full cycle sales experience, at least 5 years in Enterprise Sales
Experience in selling technology platform preferred
Data & AI market awareness
Management of large key account(s)
Ability to strategize with a large extended team
Fluency in Italian and English
The typical base salary range for this position is 87,350 EUR to 116,850 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Quadri
Overview of the Role
Come join Salesforce and a team at the heart of driving healthy and successful revenue growth! As an Analyst, Deal Desk, you will be responsible for evaluating, structuring, and approving commercial quotes for our Japan, Korea, and Taiwan (JKT) commercial business segments.
In this role, you will act as a critical gatekeeper and advisor for high-velocity commercial transactions. You will focus on mitigating risks, ensuring policy compliance, and finding improvement opportunities within sales territories by leveraging the power of data-driven insights. You will work autonomously with account teams to apply pricing tools and playbooks, maintain absolute data accuracy, and actively support the Deal Desk team's shared goals and Salesforce values.
Key Responsibilities
* Own the end-to-end review and approval workflow for commercial business quotes, ensuring alignment with corporate pricing policies, legal terms, and margin guidelines.
* Partner in an advisor capacity to Commercial Sales account managers, and internal stakeholders to facilitate smooth, high-velocity quote generation.
* Work autonomously with commercial account teams to structure quotes, while demonstrating strong judgment on when to bring in senior help or escalate complex scenarios at the right times.
* Drive a swift path forward on deals by consistently and accurately applying standard pricing tools, discount matrices, and commercial playbooks.
* Proactively engage Commercial Sales on complex or non-standard quotes to ensure they receive the right level of commercial support, adding value by recommending viable alternative structures.
* Confidently articulate the Deal Desk's perspective, policy constraints, and rationale when addressing objections from sales teams or internal stakeholders regarding quote parameters.
* Manage escalations effectively by clearly identifying the reason for pulling in leadership; always ensure numbers are 100% accurate and include relevant deal details, clear recommendations, and supporting rationale.
* Review and vet quote terms to manage compliance risk within standard contractual frameworks.
* Partner with Finance, Legal, and Revenue Operations departments to streamline the quoting lifecycle and accelerate deal velocity.
Required Qualifications
* 2+ years of demonstrated experience in quote-to-cash operations, commercial deal desk, sales operations, financial analysis, or a relevant commercial support function.
* Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role.
* Professional proficiency in Japanese and business English are required.
* Strong analytical background with high attention to detail, ensuring quote metrics, discounts, and numbers are always accurate.
* Ability to work in a fast-paced, high-volume environment, think on your feet amidst transactional ambiguity, and prioritize competing quote requests effectively.
* Highly effective written and verbal communication skills, with the ability to explain commercial policies and quote compliance parameters clearly to sales teams.
* Strong relationship-building skills and a commitment to working collaboratively to drive team results.
* Proficiency in using CRM and CPQ (Configure, Price, Quote) platforms, as well as AI-powered tools, to support quote analysis and workflow efficiency.
Preferred Qualifications
* Experience supporting a high-velocity Commercial or SMB (Small and Medium Business) sales segment within the SaaS/Software industry is a plus.
* Prior experience utilizing Salesforce CPQ or similar enterprise quoting platforms.
* Fluency in Korean or Mandarin is a plus.
ポジション概要
Salesforce Data360における営業マネージャー（Sales Manager）は、Data360プロダクトの日本市場における売上成長を牽引するポジションです。法人営業チームの管理・育成、戦略的な顧客開拓、および組織全体の目標達成に責任を持ちます。
Data360は、Salesforceのデータマネジメント・AIプラットフォームの中核を担うプロダクトであり、エンタープライズ市場における高い成長ポテンシャルを持ちます。本ポジションはその成長を担う重要な役割です。
職務の目的
売上目標の達成: 日本市場におけるData360のACVおよびCCR(Customer Consumption Revenue)拡大を牽引する。
チームの指導と育成: Account Executive（AE）チームをマネジメントし、高いパフォーマンスを維持・向上させる。
戦略的顧客関係の構築: エンタープライズ顧客との強固な関係を築き、アップセル・クロスセルを促進する。
大型案件の推進: Big Dealの初期フェーズからクロージングまでを、AEと協働しながら戦略的に推進する。
主な職務内容 (Responsibilities)
営業戦略の立案と実行
日本市場におけるData360の市場シェア拡大に向けた営業戦略を策定・実行する。
四半期・年間の売上目標達成に向けた計画を立案し、チームを率いて実行する。
パイプライン管理と予測精度の向上
営業チームのパイプライン（案件）を管理し、売上予測の精度を向上させる。
週次フォーキャストミーティングを実施し、クロージング戦略についてAEをコーチングする。
チームマネジメントと人材育成
優秀な人材の採用・オンボーディング・目標設定・評価を行う。
AEの継続的なスキル開発を支援し、ビジネス開発および商談管理における成長を促進する。
大型案件・戦略的案件の商談支援
大規模案件や戦略的案件において、エグゼクティブプレゼンスを発揮し、AEのクロージングを支援する。
案件の初期資格審査からクロージングまで、ディールストラテジーとコーチングを提供する。
部門間連携
マーケティング、カスタマーサクセス、製品チーム、およびグローバルチームと緊密に連携し、包括的な顧客体験を提供する。
シニアセールスマネジメントへの売上活動・フォーキャストのレポーティングを実施する。
必要なスキル・経験 (Requirements)
対象テリトリー (Territory)
本ポジションは、以下の複数セグメントにまたがるテリトリーを担当します。
エンタープライズ（Enterprise）
通信、TTH（Travel / Transportation / Hospitality）、製造、自動車、大阪エリアなどの大手企業セグメントを担当。
複雑な組織構造・長期的な商談サイクルに対応できる戦略的営業力が求められる。
GB/MM（Mid-Market）
中堅企業セグメントを担当。
エンタープライズ営業とアジャイルな営業プロセスを組み合わせ、効率的にパイプラインを拡大する。
CBU（Commercial / SMB）
中小企業セグメントを担当。
高速なトランザクション型営業を推進し、量と質の両立を実現する。
法人営業経験: SaaS、データマネジメント、またはIT・ソフトウェア業界における大手企業向け営業（エンタープライズ営業）の豊富な経験。
マネジメント経験: 営業チームのリーダーまたはマネージャー経験（売上目標数値に責任を持った経験）。
Big Deal推進力: 複雑・高額案件を戦略的に推進し、クロージングまで導いた実績。
高いコミュニケーション能力: 日本語でのビジネスレベル以上のコミュニケーション能力、英語力（グローバルチームとの連携に必要）。
数値意識: 売上予測精度の管理、KPI・メトリクス管理能力。
CRM/データ領域の知見: Salesforce製品またはデータマネジメントプラットフォームに関する知識・経験があれば尚可。
歓迎するスキル・経験 (Preferred)
Data Cloud、CDPなどのデータプラットフォーム関連の営業または導入経験。
AIソリューションやアナリティクス製品の営業経験。
大手コンサルティングファームまたはSIパートナーとの協業経験。
変化の速い環境での高い適応力と、チームを鼓舞するリーダーシップ。
カルチャー・バリュー
Trust: チームおよび顧客との信頼関係を最優先に構築する。
Customer Success: 顧客の成功にコミットし、長期的なパートナーシップを追求する。
Innovation: Data360の可能性を常に探求し、顧客に最新の価値を提供する。
Equality: 多様性を尊重し、チーム全員が活躍できる環境を育む。
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.
Responsibilities:
Developing and maintaining relationships within our Mid Market-Commercial Business segment focusing on customers in India
Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications.
Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers.
Demonstrating our product via the Web and in person.
Requirements:
7+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience.
Successful track-record managing deals with customers in India.
Consistently over-achieved quota in past positions.
Ability to create customer value and volume deals.
Experience managing and closing complex sales-cycles.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Desired Skills:
Strong and demonstrated written and verbal communications skills.
Previous Sales Methodology training preferred.
CRM experience preferred.
Ability to work at a fast pace, team environment.
Strong customer references.
Strong computer skills, including CRM, Mic
Role Overview
The Principal Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts across the Financial Services vertical (including banking, insurance, wealth management, capital markets, and lending). As a dynamic blend of business consultant and technologist, you will act as the "front door for IT," navigating deeper technical waters to help customers connect with their clients in new ways.
Through collaboration with the customer, internal business stakeholders like Account Executives, Solution Engineering peers, Product Management, Product Marketing, and more, you will develop thoughtful solutions and interact with the entire customer lifecycle. You will guide deal strategy by providing deep insight into the technical and business buyers, acting as a trusted advisor who drives innovation and improves business performance.
Key Responsibilities
A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.
Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
Business Problem Solving & Solutioning: Take ambiguous and sophisticated business problems, define the opportunity set, and recommend practical next steps. You will discover customer business needs, analyze requirements, and ultimately position the best Salesforce multi-product solutions.
AI & Data Strategy: Develop technical Points of View (POVs) on the Context Architecture for AI (including RAG, grounding, and real-time data pipelines), Agentic AI Governance, and Hybrid Architecture (human + autonomous enterprise). Run customer-facing hands-on workshops with customers, and partner together for executing POCs (proof of concepts).
Connect Experiences: Demonstrate through both executive-level and business-level software demos and rapid prototyping how connected experiences come to life. Build customized solutions tailored to multiple personas, showcasing how Salesforce will accelerate their business strategies. Leverage agentic coding solutions (like Claude Code, Cursor, and more) to bring these custom demos to life.
Innovation & Consensus Management: Bring focus to a client's decision-making process by evaluating solution options (such as build vs. buy) and driving consensus among key C-level collaborators and IT stakeholders.
Cross-Functional Orchestration: Lead cross-functional solutions guides, align them to the opportunity strategy, and share best practices with the broader Solution Engineering community.
Required Qualifications
Bachelor's degree in Computer Science, Software Engineering, MIS, Business Technology.
5+ years of professional experience in technology, consulting, solution engineering, sales engineering, software development, business analysis, or related fields.
Understanding of enterprise software applications, cloud technologies, databases, APIs, and web technologies.
Strong problem-solving and analytical skills with the ability to simplify complex topics.
Excellent verbal, written, presentation, and interpersonal communication skills.
Ability to collaborate effectively across teams and work in fast-paced, customer-facing environments.
Curiosity and willingness to learn emerging technologies, including AI, automation, and modern cloud platforms.
Ability to travel as required based on territory alignment.
Preferred Qualifications
Experience in a customer-facing technical role such as Solution Engineering, Sales Engineering, Consulting, Architecture, Customer Success, or Software Development.
Proven experience working as an architect, solution engineer, IT consultant, developer, or similar position in a customer-facing role.
Industry experience in Financial Services, with an understanding of regulatory requirements, risk mitigation, and security (e.g., SOX, FINRA, SEC) or core concepts like KYC/AML and loan origination.
Experience working with agentic code solutions (Claude Code, Gemini, NotebookLM, Cursor, Codex, Agentforce Vibes, etc)
Salesforce Certifications and/or previous experience as a solution/sales engineer for a CRM company.
Hands-on experience in roles that required building, implementing, or administering enterprise software
Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals. There are also teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector and others..
Overview
The Solution Engineer is a role that we often hire at Salesforce. If you are interested in any type of Solution Engineering role, you've come to the right place. We look forward to reviewing your application and finding the right role for you! By applying to the Solution Engineer role, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
Do you want to be part of an outstanding team that is selling into the worlds top organizations? Come join us at the Salesforce Solution Engineering team. Through collaboration with the customer, the Products team, and Professional Services the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation.
The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.
What roles are we looking to fill in Solutions Engineering?
The SE team is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into aligning with the sales teams. In addition, we have Core Teams that sell the entire Salesforce Platform while our Co Prime teams specialize in a specific cloud solution including but not limited to Marketing Cloud, Service Cloud, Commerce Cloud, Heroku, Quip and more. We hire based on skills/experience and are open to hiring at all levels for the right candidate.
Responsibilities
Required Qualifications:
Preferred Qualifications:
About Us
Tableau helps people see and understand data. As the world's leading analytics platform, we empower everyone from global enterprises to early-stage startups to transform their data into actionable insights. We are passionate about our mission and product, and we value work-life balance, efficiency, and making a difference. As part of Salesforce, we are dedicated to driving customer success through innovation.
Your Impact
You will be the dedicated sales professional for strategic enterprise clients in the Netherlands. Your mission is to forge deep, strategic partnerships with leading Dutch enterprises across key industries including financial services and professional services. You will drive digital transformation by embedding Analytics solutions across their business operations, helping them unlock the power of data in everything from supply chain optimization and customer analytics to operational efficiency and strategic decision-making. This is a high-visibility role focused on strategic growth, executive engagement, and long-term customer success in one of Europe's most innovative markets.
What You'll Be Doing
Strategic Account Management: Develop and execute comprehensive account plans for designated enterprise accounts in the Netherlands, aligning Tableau and Analytics solutions with their core business objectives to meet and exceed sales quotas.
Executive Relationship Building: Build and maintain strong, C-level relationships across your clients' organizations, acting as a trusted advisor on their data and analytics journey within the Dutch business context.
Full-Cycle Sales: Drive the entire sales cycle from opportunity identification to closure, expertly managing a complex pipeline and navigating large enterprise procurement processes.
The Team Player: You know that "winning" is a team sport. You excel at engaging internal resources and partners to close complex, multi-million dollar deals.
Pipeline & Forecasting: Meticulously manage and track all customer and transactional information in Salesforce (CRM), providing accurate and regular reporting of your pipeline and forecast.
Market Expertise: Serve as an expert on the Dutch enterprise landscape and competitive environment, staying current with local market trends, and effectively communicating Tableau's value proposition.
Who You Are (Required Skills & Experience)
Languages: Business proficiency in English is essential
Industry Experience: You have 8-10+ years of enterprise software sales experience, with significant experience selling into the Dutch enterprise market across industries such as financial services and professional services.
Market Expertise: You possess a deep understanding of the Dutch business culture and enterprise decision-making processes, with a proven track record of successfully selling to large multinational corporations and Dutch enterprises.
Proven Performer: You have a history of consistently overachieving sales quotas and experience managing complex deals in the Netherlands region.
Solution Seller: You are an expert in value-based or solution selling of enterprise SaaS platforms (e.g., BI, data analytics, CRM, ERP).
Go-Getter: You are self-directed, resourceful, and have a strong work ethic. You are driven to build strategic relationships and maximize account revenue.
Excellent Communicator: You have outstanding presentation and communication skills, with the ability to articulate complex concepts clearly and persuasively to both technical and business audiences in Dutch and English.
Technically Savvy: You are proficient with CRM systems (Salesforce preferred) and other business tools. A Bachelor's Degree or equivalent experience is preferred.
Company Builder: You are always on the lookout for great talent to help us continue building one of the best companies in the world.
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
Role Description
We are currently seeking an Services Account Executive/Associate Account Partner to join our growing Professional Services sales team. Ideal candidates should be high-energy, driven professionals who are dynamic learners, knowledgeable of technology and have solid business-to-business sales and account management experience. Salesforce.com offers a fast-paced, innovative environment where you will be empowered to uncover customer needs and position compelling service offerings to help customers unlock value and achieve success on the Salesforce Platform. Effective Associate Account Partners will generate pipeline by identifying opportunities within our customer base, work closely with license sales, articulate how our services can solve customer challenges and enable them to get the most out of their investment in our technology. You need to be a self-starter, take initiative, as well as be detail oriented. Our goal is to build an organization of smart, ambitious Associate Account Partners, committed to our mission and focused on customer success with a respectful, healthy environment and lifestyle. At Salesforce, integrity and reliability are as important as talent and effort.
Responsibilities:
Identifying and creating new qualified opportunities within current customer base, progressing those deals through a sales cycle to closed won
Engage with license sales team and customers using a consultative selling approach that positions Salesforce Services and the Associate Account Partner as a long-term trusted advisor
Create compelling vision and clearly communicate our entry point services solutions with the goal of generating significant success and business value from a customer’s investment in the Salesforce Platform
Create a positive impression with our customers by providing them with a world class experience
Support Professional Services account team through execution of vision aligned to business strategy
Collaborating with business development and core selling teams on account strategy
Utilize industry expertise and business acumen to understand a customer’s motivation, business drivers, strategic goals and objectives, and desired business outcomes
Partner with the Customer Success ecosystem to ensure customers are optimizing their Salesforce investment.
Consistently meet or exceed quota with experience closing deals with a 2 week to 3 month deal cycle.
Minimum Qualifications:
Experience with complex, escalated customer situations with the ability to navigate large organizations and gain executive level buy-in
Demonstrate ability to develop and maintain external (Director, VP or C-level relationships) and internal relationships where you are recognized as a trusted advisor
Ability to prioritize, multi-task, and perform effectively under pressure
Great attention to detail, with strong analytical and problem solving skills
Expertise facilitating meetings and presenting to an executive level audience in a concise, inspirational and convincing manner
Strong track record of quickly learning new processes and products
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications:
5+ years of consultative sales experience including 2+ years of inside/field sales experience
Knowledge of business processes (e.g. Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions.
Understanding of customer success principles, approaches and considerations
Ability to travel
Desired Skills:
Knowledge of Salesforce’s applications and value proposition
Software and/or IT consulting sales experience preferred
Knowledge of Salesforce product and platform features, capabilities, and best use
Ability to prioritize, multi-task, and perform effectively under pressure
Highly collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment
Experience working with or knowledge of one of more of the following industries - Public Sector, HLS, RCS, E&U, Fin Services, Communications, Media, Technology
*LI-Y
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Responsibilities:
Stakeholder Management & Process Leadership: Act as a trusted partner to Recruiting leadership and cross-functional teams. Represent the recruiting function in large-scale projects, influence decision-making, and provide SME-level guidance on recruiting operations, tools, and workflows.
Recruiting Systems & Tool Optimization: Own and continuously improve components of our recruiting technology stack (ATS, scheduling platforms, assessments, etc.) by identifying gaps, evaluating processes, and creating impact in partnership with systems teams.
Process Design & Implementation: Lead process improvement initiatives focused on scalability, automation, and simplification. Leverage insights to design streamlined workflows that reduce manual effort and improve quality and consistency across global teams.
Data Analysis & Insights: Leverage recruiting and operational data to identify trends, monitor performance, and develop actionable insights. Drive accountability around metric adoption, reporting integrity, and operational KPIs.
Program & Project Support: Support the planning and execution of recruiting programs and technology implementations. Track milestones, ensure cross-functional alignment, and surface risks and dependencies early.
Resource & Knowledge Management: Oversee the development and governance of process documentation, training materials, and self-serve knowledge resources. Ensure accessibility, accuracy, and usability across teams.
Enablement & Event Logistics: Partner with Recruiting Enablement to manage logistics for in-person and virtual events. Ensure a seamless experience for facilitators, attendees, and stakeholders.
Required Qualifications:
5+ years of experience in Recruiting Operations, HR Operations, or a related field
Understanding of recruiting processes, systems, and lifecycle workflows; able to operate as an SME
Experience supporting large-scale tech or process implementations and managing complex stakeholder groups
Strong analytical skills with the ability to extract insights from data, identify trends, and develop recommendations
Excellent project management, organization, and communication skills; able to synthesize and connect large volumes of information
Skilled in stakeholder influence and driving alignment in cross-functional environments
Proficiency in Google Workspace (Docs, Sheets, Slides, Drive), Slack, and Smartsheet
Preferred Qualifications:
Experience with recruiting technologies such as Workday, GoodTime, HackerRank, or equivalent platforms
Background in process optimization or systems thinking
Ability to operate autonomously and balance strategic priorities with tactical execution
Experience working in global and matrixed organizations
M&A background
The Role
Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases.
Operating from our Amsterdam hub, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across the Netherlands and broader European markets.
At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change.
Role and Responsibilities
Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions.
Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers.
Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth.
Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability.
Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation.
Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem.
Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise.
Technology You'll Use
Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.).
Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM.
Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies.
Qualifications You'll Need to Be Successful
Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context.
Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing.
Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D.
Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams.
Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics.
Supply Chain Experience: Proven background in supply chain, with hands-on MDM/governance exposure and a sales-facing track record. Experience bridging data management and commercial functions is strongly preferred.
Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred.
GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes.
Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands.
Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel.
Education & Competency: B.S. in Computer Science, Software Engineering, MIS, or equivalent degree.
Our DATA Values
Our DATA values are our north star, and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, a Salesforce company, our people are our greatest competitive advantage. If your experience aligns well but doesn't exactly match every single qualification listed, we encourage you to apply anyway. You may be exactly who we need to fuel our future.
We are a global leader in enterprise AI-powered cloud data management, bringing data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™, which manages data across any multi-cloud, hybrid system, democratizing data to advance modern business strategies.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Community Practice Leader - Informatica - Netherlands", "Job_Requisition_Primary_Location": "Netherlands - Amsterdam", "Job_Requisition_Ref_ID": "JR343809", "Time_Type": "Full time", "Countries": [ "Netherlands" ], "Regions": [ "North Holland" ], "Locations": [ "Amsterdam" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Senior-Manager--Software-Engineering---Agent-Authoring_JR343859", "External_Job_Posting_Start_Date": "2026-06-02", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "About the Team
Agentforce is Salesforce's agentic AI platform — the infrastructure for enterprises to build and run autonomous agents at scale. Agentforce Authoring is the team that owns the full agent creation lifecycle from inception to deployment. We build the visual canvas editor, simulation and debugging tooling, developer experience layer, and an AI coding assistant that generates agents from natural language. Our work includes the development of AgentScript — an open-source language that lets builders blend deterministic control with AI reasoning, so agents are both intelligent and predictable. The result is agents that can be authored, reviewed, and shipped with the same rigor as production software. Every agent built on Salesforce starts with our tools.
What You'll Do
- Lead teams of 6-10 engineers building the next generation of Agentforce's authoring platform
- Partner with Product, Design, and platform engineering to define product strategy and roadmap for the agent creation experience
- Set technical direction for complex software systems and elevate the team's execution through ambiguity and rapid iteration
- Uphold high standards for engineering craftsmanship through design reviews, technical mentorship, and a culture of continuous improvement
- Foster a culture of experimentation with coding agents and AI-assisted workflows to enhance the team's productivity and innovation
What We're Looking For
- 5+ years managing engineering teams, including experience leading multiple teams or managing managers
- Deep technical background in full-stack product engineering, with an eye for both system design and user experience
- Experience collaborating across product, design, and engineering functions to ship enterprise software
- Ability to hire, mentor, and retain exceptional engineering talent while fostering a team culture of ownership and craft
- Track record of strong execution with a willingness to dive into the details when it matters
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Senior Manager, Software Engineering - Agent Authoring", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR343859", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California" ], "Locations": [ "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Agentic-Customer-Success-Manager--Senior-Manager_JR343794", "External_Job_Posting_Start_Date": "2026-07-29", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "You are customer-obsessed and a trusted advisor in both AI solutions and organizational change management. For companies on their Agentic Enterprise journey, the path to value isn't just about turning the software on — it's about continuous optimization, cultural adoption, and governance of AI solutions.
As a Customer Success Senior Manager, you are a key driver of value for your customers. You move beyond initial implementation to ensure deep, operationalized adoption of contracted use cases. You help keep the "AI Flywheel" spinning by collaborating with a cross-functional ecosystem of internal Salesforce teams and consulting partners, leveraging agent telemetry to drive data-informed improvements, and identifying the next high-impact opportunities for your customers.
Support the Customer Center of Excellence (CoE): Partner with customers in building and nurturing their internal CoE. Train "Agent Champions" and empower customers to independently iterate, govern, and scale their AI footprint.
Data-Driven Governance & Telemetry: Monitor agent performance telemetry, success rates, and friction points to identify where agents are stalling. Use data-driven insights to proactively recommend optimizations to the customer's workflows.
Ecosystem Collaboration: Support the customer's Agentic Enterprise journey by coordinating with Salesforce Account Executives, Professional Services, and Third-Party Consulting Partners/SIs to ensure a unified customer experience.
Drive Deep Consumption: Proactively manage the roadmap for contracted licenses and consumption credits. Success is measured by the customer's ability to fully utilize their investment against high-impact processes.
Value Realization & ROI: Define, track, and report on quantifiable business impact. Move the conversation from "technical deployment" to "business outcomes" (e.g., reducing stock-outs, automating manual triage, and improving planner productivity) using platform data.
Consultative Use Case Identification: Use your knowledge of industry processes to identify opportunities where deploying additional AI agents can solve real business friction points. Help build the business case for new use cases, shifting customers from reactive usage to proactive, strategic expansion.
Remove Adoption Barriers: Identify and help neutralize friction — whether it's data quality issues in Data Cloud, user resistance, or business process misalignment — that prevents the scaling of Agentforce.
Voice of the Customer: Serve as a bridge between the customer's operational reality and Salesforce Product and Engineering teams to help ensure the roadmap addresses real-world challenges.
6+ years of work experience, with 3+ years in Customer Success, Professional Services, or Management Consulting, focused on adoption and change management for enterprise SaaS — preferably in Supply Chain/Manufacturing or Financial Services.
Governance Support: Experience participating in or supporting governance frameworks or Steering Committees for large-scale digital transformation projects.
Analytical Fluency: Strong ability to interpret platform telemetry, usage data, and performance dashboards to derive actionable insights for customers.
Consumption Model Experience: Track record of managing consumption-based accounts, focusing on driving utilization through value-based activity.
Strategic Communication: Strong ability to present AI outcomes to senior business stakeholders, translating technical capabilities into tangible business value.
AI Fluency: A solid understanding of AI/LLM logic and the ability to translate technical "agentic" capabilities into business outcomes.
Industry Domain Expertise: Experience navigating complex business processes within Supply Chain/Manufacturing (ERP, MRP, Logistics) OR Financial Services (Banking, Insurance, Wealth Management, Regulatory/Compliance workflows).
Systems & Back-office Process Familiarity: Experience working within complex enterprise ecosystems (ERP, MRP, TMS) and understanding manufacturing/logistics workflows.
Salesforce Ecosystem: Familiarity with Data Cloud, Agentforce, or Slack-based workflow automations.
Certifications: Salesforce certifications (e.g., Administrator, AI Associate) a plus.
Onboarding Specialists warmly welcome our newest Salesforce customers post-sale before they begin the implementation process, to ensure a positive initial experience with Salesforce and the achievement of customer business objectives.
This role focuses on helping customers achieve rapid time to value, while helping them build a strong knowledge foundation for future growth with their chosen Salesforce clouds/products and the broader Salesforce Platform.
Acting as a trusted advisor to support customers during the onboarding phase and enable their pre-implementation readiness, our team collaborates with internal stakeholders and customers to guide initial onboarding conversations.
We are looking for a passionate, customer-centric, and results-oriented learner with a positive attitude who is agile in the face of a dynamic environment to join our team.
Your work will directly influence customer experience, setting the stage for long-term engagement and success.
By delivering outstanding value in the initial stages of the customer’s journey, you will contribute to our customers’ success and reinforce Salesforce's reputation as an industry leader.
Job Responsibilities:
Become a Salesforce subject-matter expert for specific Salesforce products focusing on accelerating the initial "time to value" for new customers
Be the customer’s first point of contact post-sale and welcome them warmly into the ecosystem
Deliver virtual 1:1 engagements to educate and empower our customers to achieve business value using the Salesforce Customer 360 Suite of Products
Use consulting skills to uncover initial business use cases and objectives, setting the stage for long-term customer success.
Provide relevant recommendations specific to customers’ business needs
Create tailor-made Success Paths for customers, detailing the steps that will ensure their business objectives are met
Build positive relationships with both internal and external business partners, contributing to broader goals and growth.
Actively leverage and contribute to the overall knowledge base and expertise of the community
Experience
Proven track record in delivering success leading customer-facing presentations and engagements with strong communication and presentation skills.
Relevant 3rd-level degree or equivalent qualification.
2+ years of relevant work experience helping customers achieve full business potential through technology.
Able to work independently as a self-starter, manage time and prioritize activities while performing effectively under pressure.
Able to apply customer success concepts, practices, and procedures to help drive customer success.
Excellent presentation skills and the ability to hold the attention of a large group of attendees
Comfortably navigating conversations with stakeholders at all levels, Administrators to C-suite
Qualifications and Skills:
Must have
Languages - German Speaker - Proficiency in English is essential
Business Acumen - ability to discuss customer’s business needs and expected business value across various industries and company sizes.
Communication Skills - convey ideas and solutions clearly and effectively
Presentation Skills - ability to hold the attention of and speak to a varied group of stakeholders from Admin to C-suite
Consultative Engagements with Customers - experience consulting customers on their business objectives and business strategy. Customer-focused approach and engagement style.
Relationship Builder - personable and energetic, able to create rapport with our customers and provide a warm welcome
Technical Acumen - experience with software solutions and ability to learn new technology fast
Problem solving skills - thinking on your feet and finding solutions independently or in a group setting
Organizational Change - accepting change as a constant and ability to thrive in a dynamic environment
Advantageous
Salesforce Certifications - Tableau - Data 360 - Salesforce Admin, Advanced Admin and/or Consultant Certifications are an advantage
CRM Platforms - Hands-on experience with a CRM platform suite and associated applications (Salesforce preferred)
Tableau - Tableau experience and/or Data Cloud certification(s) is an advantage
Project management - understanding of Project Management principles
Software implementation - experience with successful software implementation/roll outs, in-depth understanding and the ability to effectively communicate on the topic of developing a successful Implementation Strategy
Data literacy - ability to create and read reports and data
Ability to prioritize and perform effectively under pressure
Role Overview:
The VP of Technology Sourcing & Procurement will set the vision for strategically sourcing and proactively leading Salesforce’s technology spend to optimize value, drive cost efficiencies, and manage supplier and executive stakeholder relationships. The VP will leverage their subject matter expertise in sourcing, finance, negotiation, supply chain, strategy, innovation, operating model development and analytics to manage a $4B annual spend, lead a team of 50, and drive transformational initiatives.
Key Responsibilities:
Procurement Strategy: Partner with key stakeholders and Chief Procurement Officer to develop and implement a comprehensive procurement strategy aligned with the company's overall business objectives and the departmental objectives of executive stakeholders. Continuously assess and adjust the strategy to respond to market dynamics and industry trends.
Supplier Relationship Management: Build and maintain strategic relationships with key suppliers. Negotiate and manage supplier contracts, pricing, and performance to ensure the highest quality and cost-effective supply chain solutions.
Transformation: Drive agentic transformation and process streamlining in Sourcing & Procurement organizations
Cost Management: Drive cost-saving initiatives through strategic sourcing, negotiation, and process optimization. Identify opportunities for cost reduction and efficiency improvements.
Supply Chain Optimization: Collaborate with cross-functional teams to improve supply chain visibility, flexibility, and responsiveness. Enhance supply chain resilience and mitigate risks.
Team Leadership: Lead and develop a high-performing procurement team, fostering a culture of excellence, accountability, and continuous improvement. Provide guidance, coaching, and mentorship to team members.
Executive Stakeholder Engagement: Maintain consistent engagement with executive stakeholders across the organization to ensure that Sourcing & Procurement is aligned with their objectives and measurably contributing to their success.
Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and ethical standards. Develop and implement risk mitigation strategies to protect the company's interests.
Data Analysis: Leverage data analytics and technology to make informed decisions and drive procurement excellence. Monitor key performance indicators (KPIs) and provide regular reports to senior leadership.
Sustainability Initiatives: Lead efforts to integrate sustainability and responsible sourcing practices into the procurement function, aligning with corporate sustainability goals.
Budget Management: Develop and manage the procurement department's budget effectively, optimizing resource allocation to achieve departmental goals. Consistently engage with Finance business partners and Executive Stakeholders to monitor and report contract spend, savings, and spend planning forecasts.
Qualifications:
10+ years in procurement leadership roles with a track record of delivering measurable results.
Strategic and transformational thinker.
Experience with process automation and agentic transformation
Adept at navigating and building relationships in large, matrixed organizations.
Ability to influence senior management and key stakeholders by communicating the org’s vision and accomplishments.
Strong negotiation, contract management, and supplier relationship management skills.
Excellent analytical and problem-solving abilities.
Familiarity with procurement software and data analytics tools.
Knowledge of industry best practices and emerging trends in procurement.
Exceptional leadership and team-building capabilities.
Strong communication, executive engagement, and interpersonal skills.
Demonstrated commitment to ethical and sustainable procurement practices.
Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
About the Role:
The Lead Qualified Success Architect will own the successful implementation and adoption of the Agentic Marketing Platform for new and existing customers. You’ll be living on the cutting edge of the next generation of sales and marketing technology, and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing.
What You Will Be Doing:
Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent
Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies
Architect and implement Qualified solutions that integrate deeply with Salesforce, marketing automation platforms, routing workflows, and GTM systems
Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels
Translate customer business objectives into technical solution designs, conversational flows, segmentation strategies, qualification logic, and AI SDR goals
Consult with Enterprise Architects, RevOps teams, and technical administrators to establish scalable data models, integrations, governance, and operational best practices
Drive customer enablement by educating teams on agentic marketing strategies, AI SDR operations, inbound conversion optimization, and pipeline acceleration best practices
Analyze buyer engagement, conversion performance, pipeline impact, and adoption trends to deliver strategic recommendations and ongoing optimization plans
Conduct Executive Strategic Business Reviews (ESRs) and strategic roadmap discussions with customer stakeholders to demonstrate business impact and align on future growth opportunities
Partner cross-functionally with Product, Engineering, Sales, and Marketing teams to surface customer feedback, influence platform innovation, and improve implementation outcomes
Act as a trusted advisor to customers throughout their lifecycle, helping them maximize platform value, accelerate time-to-pipeline, and achieve measurable business outcomes
Support expansion and renewal conversations by identifying opportunities for deeper platform adoption and increased business impact
Stay at the forefront of AI-driven go-to-market innovation, bringing new ideas and industry best practices to customers and internal teams
Qualifications:
10+ years of Mid Market/Enterprise software experience
Excellent interpersonal, communication, persuasion, presentation and writing skills
Deep working knowledge of Salesforce CRM
Working knowledge of marketing automation systems
Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
Must be willing to work in a fast-paced startup environment with multiple roles
You possess a bachelor's degree
Passion for making customers successful with software solutions
The Commercial Architecture Lead ensures Professional Services deals are shaped correctly before we commit to the customer.
This role owns the practical commercial logic behind scoping, estimation, SOW structure, risk, pricing assumptions, and delivery economics.
The focus is simple:
Help the field shape deals that are clear, executable, profitable, and easier to approve.
What This Role Owns
1. Deal Qualification Rules
Define when a ProServe opportunity is ready to be scoped and estimated.
This includes:
What information must be known before estimation starts
When CoE review is required
Which deals are too vague to estimate responsibly
Which deals need Legal, RevRec, PS Ops, GDC, Practice, or Governance input
Example:
If a customer asks for fixed fee but scope, data sources, integrations, or acceptance criteria are unclear, this role defines the required checks before the team proceeds.
2. Commercial Model Guidance
Create clear guidance with respective stakeholders on when to use:
T&M
Fixed capacity
Fixed fee
Hybrid models
Investment / discount structures
This role helps teams avoid choosing a commercial model that creates delivery or margin risk later.
Example:
Fixed fee may be acceptable for repeatable work with clear scope. It should not be the default for unclear, multi-cloud, dependency-heavy work.
3. Estimation Guardrails
Define the commercial assumptions that must be included in an estimate.
This includes:
Bid metrics
Role mix
Skill level
Onshore / GDC mix
Contingency logic
Risk buffer
Customer dependencies
Assumptions and exclusions
Margin thresholds
Example:
If the estimate assumes GDC delivery, this role ensures the assumptions are realistic: right skills, timing, handoff model, and delivery readiness.
4. SOW Commercial Quality
Ensure SOWs are commercially clean before they move forward.
Focus areas:
Scope is clear
Out-of-scope items are explicit
Customer responsibilities are documented
Acceptance criteria are defined where needed
Payment milestones make sense
Change control language is clear
5. Commercial Risk Detection
Build a system to identify common issues before the deal is signed.
Risks to catch:
Scope too broad
Estimate too optimistic
Fixed-fee exposure
Missing customer dependencies
Underestimated data / integration work
Non-standard terms introduced late
Delivery leader brought in too late
Staffing model not executable
Approval path unclear
Practical Deliverables
This role should create and maintain:
Deal qualification checklist
Commercial model decision tree
Fixed-fee readiness checklist
Estimation assumptions checklist
Margin / risk review checklist
SOW commercial quality checklist
Approval trigger guide
Assumptions and exclusions library
Commercial risk heatmap
Standard guidance for T&M, fixed capacity, fixed fee, and hybrid deals
Key Partners
Sales Excellence
Align on when ProServe should engage
Improve deal qualification
Reduce late-stage sales escalations caused by unclear scope
PS Operations
Ensure deal structure can be booked, approved, staffed, and tracked correctly
Avoid mismatches between SOW, approvals, and system setup
Growth & Offering
Turn repeatable offerings into clear commercial models
Define standard scope, pricing assumptions, and delivery boundaries
GDC
Validate offshore / onshore delivery assumptions
Confirm skill availability and delivery feasibility
Practices
Confirm product-specific effort drivers
Validate assumptions for Data Cloud, Agentforce, MuleSoft, Industry Clouds, and multi-cloud work
Delivery Innovation & Governance
Align commercial guardrails with delivery risk controls
Ensure governance focuses on real risk, not unnecessary process
Legal / RevRec / Finance
Define early triggers for legal terms, fixed fee, fixed capacity, milestone billing, and revenue recognition review
What Success Looks Like
Fewer poorly shaped deals reach approval stage
Fewer SOW rework cycles
Fewer pricing / system mismatches
Better estimate quality
Better margin predictability
Cleaner handoff to delivery
Faster approvals because required inputs are clear upfront
Field teams know which commercial path to take and when to escalate
Minimum Qualifications
10+ years in professional services, services sales, deal shaping, solutioning, delivery, or services operations
Strong understanding of scoping, estimation, SOWs, pricing assumptions, approvals, and delivery handoff
Experience with T&M, fixed capacity, fixed fee, and hybrid commercial models
Ability to identify commercial risk before signature
Experience working with Sales, Delivery, Operations, Legal, Finance, RevRec, GDC, and Practice teams
Strong ability to turn messy deal experience into simple checklists, guardrails, and decision trees
A Day in the Life
A typical day involves analyzing commercial patterns in recent deals, refining guardrails to prevent recurring issues, and guiding field teams on selecting the optimal commercial model for live opportunities. Responsibilities include validating assumptions, identifying risks, and coordinating with PS Operations, Legal, RevRec, GDC, Practices, and Governance to ensure every deal is clear, executable, and commercially sound before signature.
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公共ビジネス開発本部は、公共領域（中央省庁・地方自治体・教育・NPO・公衆衛生・防衛）における事業開発を、公共営業、アライアンス、マーケティング、政策渉外、テクノロジーなどの各部門と連携し推進するチームです。現在、日本の公共セクターは大きな変革期にあり、官民共創による成長への機運が高まっています。当チームは、公共ビジネスの拡大に向け、政策提言、AIなどの技術を活用した大規模プロジェクトの組成、およびそれに必要な社内インフラ・制度の整備を主導し、官民連携の深化を通じたビジネス共創をリードします。
About Role
本ポジションは、担当領域における中長期的なビジネス開発を牽引するディレクター職です。社内各部門と密に連携しながら、国会議員、政府機関、主要自治体のキーパーソン、産学民のインフルエンサーとの戦略的関係を強化。営業やテクノロジー部門との協働により、AIをはじめとするSalesforceの最新テクノロジーを用いた行政DX（行政の生産性向上、住民サービスの高度化、新たな行政の付加価値の提供）および社会課題解決を推進するリーダーを求めます。また、イベント登壇や各種団体参加等を通じて、公共領域における当社のAIおよびクラウドのバリューを社内外へ発信する役割も期待されます。
Key Responsibilities
日本政府、中央省庁、地方自治体などのステークホルダーとの強固なリレーションを構築し、顧客のゴールに即した中長期的な公共ビジネス戦略を立案・推進する。 担当領域の責任者として、社内外のステークホルダーと連携し、政策提言からプロジェクト化、官民連携スキームの構築、マーケティング・広報活動までを一気通貫で実現する。
グローバルチームと緊密に連携し、海外の公共セクターにおける安全なAI活用等の先進事例やトレンドを国内へ導入するとともに、グローバルで実証された効果的なビジネスプロセスを日本市場へ移植・最適化する。
政府関係者に対してSalesforceのバリュー（特に信頼できるAIガバナンス）を明快に伝えるエバンジェリストとして機能する。また、外部団体活動への参画や協業を通じて、AIなどのテクノロジーを組み合わせた社会課題解決型のソリューションを提案し、産官学民の共創をリードすることで、大型案件（ビッグディール）の創出とビジネス拡大に貢献する。
政府の最新動向、政策トレンド、行政におけるAI・データ活用指針などを社内へタイムリーにフィードバックし、関係部門を巻き込んだ事業開発を支援する。
Preferred Qualifications
政府機関（中央省庁、地方自治体、国会議員・地方議員事務所等）での勤務経験
民間企業（特にIT・テクノロジー企業やコンサルティングファーム等）における公共営業、政策渉外、または事業開発の経験（3年以上）
デジタル庁幹部やデジタル政策（AI・データ活用政策等）を推進する国会議員など、政府・自治体のキーパーソンとの深いリレーション
新規ビジネスの立ち上げ、または事業開発を主導した実績
ビジネスレベルの英語力（TOEIC 900点以上、または1年以上の海外留学・勤務経験）
高いコミュニケーション能力（メディアへの寄稿、またはイベント・カンファレンスでの登壇経験）
AIおよびクラウドサービス全般に関する知識と、それらを活用したソリューション提案力
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
Slack is looking for a Staff Machine Learning Engineer with deep expertise in model training and finetuning to join our ML team. You'll design, train, and ship NLP models that power core product experiences — from summarization and search ranking to generative AI features used by millions daily. This role is hands-on: you'll work at a low level with training frameworks, optimize model architectures, build finetuning pipelines, and own the full lifecycle from experiment to production.
We have over 10 million daily active users relying on our product.
At peak usage, a million messages a minute pass through Slack.
During the week, our users spend over a billion minutes a day active in our product.
Machine learning engineers at Slack ship models that serve millions of users daily. This role owns that end-to-end: finetuning models for Slack's NLP tasks and putting them into production with the rigor and reliability our users expect. We're not looking for someone who hands off a checkpoint — we want someone who sees it through to serving traffic. Broader ML skills — data pipelines, experimentation, feature engineering — are valuable here too, but deep training and productionization expertise is the core of this role.
This is a practical machine learning team, not a research team. Our goal is to deliver business value with machine learning and data in whatever form that takes. Sometimes that means bootstrapping something simple like a logistic regression and moving on. Other times that means developing sophisticated, finely tuned models and novel solutions to Slack’s unique problem space. We are looking for engineers who are driven by driving impact for our business, building great products for our customers, and delivering robust, reliable services with machine learning.
Design and execute finetuning strategies for large language models and other deep learning architectures tailored to Slack's NLP tasks (summarization, ranking, classification, generation).
Own the model training lifecycle end-to-end: data curation, training infrastructure, hyperparameter optimization, evaluation, deployment and monitoring.
Build and maintain scalable finetuning training pipelines on GPU infrastructure.
Brainstorm with Product Managers, Designers and Frontend Engineers to conceptualize and build new features for our large (and growing!) user base.
Produce high-quality results by leading or contributing heavily to large multi-functional projects that have a significant impact on the business.
Mentor other engineers and deeply review code.
Improve engineering standards, tooling, and processes.
5+ years of hands-on experience training and fine-tuning deep learning models in NLP (or a closely related domain like speech, IR, or multimodal).
5+ years of experience with common deep learning frameworks like PyTorch, TensorFlow, JAX, etc
Track record of shipping fine-tuned models to production that serve real users at scale — not just research prototypes.
Experience with functional or imperative programming languages: PHP, Python, Ruby, Go, C, Scala or Java.
An analytical and data driven mindset, and know how to measure success with complicated ML/AI products.
Led technical architecture discussions and helped drive technical decisions within the team.
The ability to write understandable, testable code with an eye towards maintainability.
Strong communication skills and you are capable of explaining complex technical concepts to designers, support, and other specialists.
Expertise with recommendation systems or search.
Familiarity with model optimization for inference (quantization, pruning, speculative decoding, compilation via TorchScript/TensorRT/ONNX).
Experience with retrieval-augmented generation and hybrid retrieval/generation systems.
Broad experience across NLP, ML, and Generative AI capabilities.
Knowledge of using multiple data types in RAG solutions including structured, unstructured, and knowledge graphs.
Broad experience across NLP, ML, and Generative AI capabilities.
About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Salesforce Revenue Cloud is dedicated to making selling simple. Salesforce Revenue Cloud helps companies accelerate growth by automating quoting, contracting, and billing processes with our next generation Quote-to-Cash product suite. Salesforce is the world’s #1 CRM platform, we have a talented team with unmatched enterprise cloud computing experience and a unique culture, totally focused on taking good care of our customers, partners, and employees.
Salesforce Revenue Cloud enables companies to easily and accurately manage the entire deal close process—from generating quotes and configuring orders to collecting cash—helping customers grow revenue faster than ever before. Our products, Salesforce CPQ and Salesforce Billing, are built 100% on Salesforce platform. We enable our customers to go live and capture full ROI in weeks rather than months. It's truly next generation Quote-to-Cash.
The Revenue Cloud Account Executive is responsible for the sales efforts of the CPQ and Billing products which extend the Salesforce Sales Cloud with fully integrated Quote-to-Cash capabilities. The Revenue Cloud Solution Account Executive will build rapport and confidence with sales and IT stakeholders by working with each organization's unique challenges and presenting compelling solutions that will unlock value. Salesforce Revenue Cloud has a talented team with a unique culture, totally focused on taking good care of our customers, partners, and employees.
Additionally within you will have a focus on the Billing Solution and will build rapport and confidence with finance stakeholders by understanding each organizations unique challenges and presenting compelling solutions that will unlock value.
Your Impact
You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will collaborate with customers on the Salesforce Platform to evangelize solutions using Salesforce Revenue Cloud that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.
An awesome Account Executive is seen as the trusted advisor, and they focus on the following key areas:
The Account Partner Director (APD) is a strategic GTM leader for Professional Services, responsible for driving the full lifecycle of services engagement across a defined territory. In the new era of services consumption — where customers expect measurable business outcomes over transactional delivery — the APD must be deeply fluent in outcomes-based and consumption-based selling models, connecting every engagement to real, quantifiable customer impact.
This person will orchestrate the full Success Cloud portfolio for designated accounts, acting as the primary bridge between the customer's strategic priorities and Salesforce's ability to deliver real, quantifiable impact. The APD must earn the right to be a trusted advisor by deeply reading each customer's business context, translating needs into initiatives with clear KPI impact, and ensuring every engagement generates demonstrable value on the customer's Salesforce investment.
Beyond external orchestration, the APD leads internally — aligning License Sales, Delivery, Alliances, and Partners to build and execute a cohesive account strategy. The primary measurement of success for this role remains YOY growth in overall services bookings and revenue, with a clear and growing lens on adoption velocity and customer-reported business outcomes.
Responsibilities:
As an Account Partner Director, you:
Basic Qualifications & Skills:
Salesforce Professional Services is building a centralized CoE to standardize how deals are scoped, estimated, and delivered globally.
This role is responsible for building the tools and AI agents that make this possible.
You will design, build, and scale a set of internal tools (AI agents + workflows) that help field teams:
Scope faster
Estimate more accurately
Reduce risk
Follow global standards automatically
You are not just defining ideas—you are building working systems that the field uses daily.
What You Will Do (Core Responsibilities)
1. Build and Own the Agent Ecosystem
Design and build a set of AI agents (scoping, estimation, risk, etc.)
Ensure they work together as a single system
Continuously improve based on real deal and delivery data
2. Design End-to-End Workflows
Define how agents interact across the lifecycle
Ensure smooth hand-offs between agents and humans
Reduce manual steps and rework
3. Turn Business Logic into Automation
Convert scoping rules, estimation models, and governance policies into working tools
Ensure outputs are consistent, accurate, and easy to use by the field
4. Build Data & Feedback Loops
Connect delivery data into centralized data source (e.g. Data Cloud)
Track: Estimate vs actual and Margin vs plan
Use this data to improve agents over time
5. Automate Governance
Build tools that automatically check estimates against standards
Flag risks early
Enforce approval rules
6. Work Closely with Field and GDC Teams
Partner with consultants to understand real challenges
Work with Global Delivery Centers (GDC) based team to build and scale solutions
Ensure tools are practical and adopted globally
7. Partner with Salesforce Product & Engineering
Use latest platform capabilities (e.g. Agentforce, Data Cloud)
Provide feedback to improve platform features
Ensure internal tools stay aligned with product roadmap
Cross-Functional Collaboration
You will collaborate closely with peer organizations to ensure tools and agents are aligned with real delivery needs and adopted globally:
GDC (Global Delivery Centers): Co-develop tools and automation components. Ensure agents support offshore delivery models and scale effectively across regions.
Practices: Work with practice leaders to embed product and industry-specific logic into agents and workflows.
Delivery Innovation: Leverage and integrate new technologies, accelerators, and AI capabilities into the CoE tool ecosystem.
Governance: Build tools that align with global compliance, risk, and approval requirements, ensuring governance is automated and enforced.
What Success Looks Like
Estimation time reduced by 30–50%
Consistent scoping across regions and OU
Fewer scope gaps and change orders
Better margin predictability
High adoption of tools by the field
Minimum Requirements (Simplified)
• 12–15 years in technical architecture, engineering, or consulting
• Hands-on experience building or working with:
AI/agent-based systems
Data platforms
Integration architectures
• Strong understanding of Salesforce platform (multi-cloud)
• Experience turning business problems into scalable tools
• Experience working with global teams (including offshore/GDC)
• Ability to lead technical teams and still stay hands-on
What Kind of Person Succeeds Here
Builds, not just designs
Thinks in systems and workflows, not isolated tools
Comfortable working with both engineers and consultants / business teams
Focused on solving real problems, not building “cool demos”
Can simplify complexity and make tools easy to use
A Day in the Life
A typical day involves reviewing how your estimation agents performed on recent deals, fixing gaps in how they handle complex scenarios, and working with field teams to understand where they are still struggling.
You might design a new workflow to reduce manual effort in scoping, collaborate with GDC engineers to build or improve an agent, and test changes in a sandbox before rolling them out. You also track whether the tools are actually being used and improving outcomes, and adjust quickly if they are not.
The Account Partner is a strategic GTM leader for Professional Services, responsible for driving the full lifecycle of services engagement across a defined territory. In the new era of services consumption — where customers expect measurable business outcomes over transactional delivery — the AP must be deeply fluent in outcomes-based and consumption-based selling models, connecting every engagement to real, quantifiable customer impact.
This person will orchestrate the full Success Cloud portfolio for designated accounts, acting as the primary bridge between the customer's strategic priorities and Salesforce's ability to deliver real, quantifiable impact. The AP must earn the right to be a trusted advisor by deeply reading each customer's business context, translating needs into initiatives with clear KPI impact, and ensuring every engagement generates demonstrable value on the customer's Salesforce investment.
Beyond external orchestration, the AP leads internally — aligning License Sales, Delivery, Alliances, and Partners to build and execute a cohesive account strategy. The primary measurement of success for this role remains YOY growth in overall services bookings and revenue, with a clear and growing lens on adoption velocity and customer-reported business outcomes.
Responsibilities:
Exceed CSG Success Cloud growth and bookings targets, while ensuring organizational health and customer satisfaction goals as a territory leader
Deeply understand each customer's business context — motivations, industry dynamics, strategic goals, and critical KPIs — to co-design initiatives that deliver measurable outcomes, not just services delivery
Lead with an outcomes-based selling approach, structuring engagements around value realization milestones and platform adoption metrics
Engage C-Level executives using a consultative, insight-led approach that positions Salesforce as a long-term transformation partner — not a vendor
Build compelling, customer-specific business cases that connect proposed initiatives to concrete KPI impact (revenue, efficiency, time-to-value, adoption), ensuring every investment is justified by expected business outcomes
Develop and manage a territory plan and personalized account plan for each customer, aligned with their business goals; forecast accurately and timely, build pipeline, and progress opportunities to deliver YOY revenue growth
Orchestrate internal stakeholders — License Sales, Delivery, Alliances, and Partner organizations — to ensure a seamless and unified customer experience throughout the engagement lifecycle
Be a recognized model for cross-functional collaboration, strategic leadership, and consistent business results
Leverage AI tools daily to research customer industries, generate executive briefings, draft business cases, summarize account activity, and surface relevant insights before customer interactions. Apply AI to accelerate territory and account planning — including market segmentation, white-space analysis, and next-best-action guidance
As an Account Partner you:
Are internally and externally recognized as a business contributor and trusted transformation advisor, with strong industry and domain credibility
Demonstrate a high level of knowledge of emerging business trends, outcomes-based services models, AI-driven transformation, and Salesforce platform direction
Translate complex customer environments into actionable success roadmaps, balancing short-term wins with long-term platform adoption
Work on complex, multi-stakeholder initiatives that require both business acumen and industry knowledge to navigate successfully
Act as an advisor on high-impact customer decisions, exercising discretion and judgment to align Salesforce solutions with the customer's strategic agenda
Lead and influence cross-functional teams — internally and externally — and actively mentor peers and junior team members
Integrate AI into your daily workflow — using generative and predictive AI tools to prepare for meetings, personalize outreach, create follow-up summaries, and identify growth opportunities across your territory
Champion AI adoption with customers, showcasing how Salesforce's AI capabilities (Agentforce, Einstein, Data Cloud) can accelerate their transformation goals
Basic Qualifications & Skills:
6+ years of consultative sales experience with a consistent track record of exceeding quota
Of which, 3+ years experience selling and/or delivering professional services for a strategic consulting firm, large-scale system integrator, or technology company
Proven ability to read customer business environments deeply — identifying unstated needs, KPI gaps, and transformation opportunities — and translate them into high-impact service engagements
Track record of selling and positioning outcomes-based services models, with demonstrated ability to connect services investment to measurable business value
Experience developing and maintaining C-level relationships where you are recognized as a trusted advisor and strategic partner, not just a sales contact
Experience growing accounts with large and complex pursuits ($M+), including multi-year transformation programs
Strong orchestration skills — ability to align internal teams (Sales, Delivery, Alliances, Partners) and external stakeholders around a common customer success agenda
Highly collaborative and effective in complex, matrixed environments
Ability to thrive in a fast-paced, evolving environment where the services consumption model is actively transforming
Demonstrated fluency in AI tools for daily productivity — including generative AI assistants, CRM AI features, and AI-powered research and content creation platforms
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About This Role
Today, the back-office business operations are plagued by manual, slow, and fragmented processes and data that force organizations to rely heavily on email, spreadsheets and manual labor to manage complex, ever-shifting operational workflows. Agentforce Operations is reimagining the back-office business operations by empowering companies to collaborate and automate complex business processes on a single platform.
We are seeking a senior product leader to lead the strategy, roadmap, and execution for a Private Cloud Edition of our SaaS-based Agentforce Operations platform to be named as the Missionforce Operations Private Cloud Edition. This role will focus on adapting our commercial SaaS product into a deployable, secure, compliant, and supportable edition that can run inside government-owned, isolated, or restricted cloud environments, including defense cloud enclaves, sovereign cloud environments, and customer-controlled private cloud deployments.
The ideal candidate combines strong SaaS product management experience with deep understanding of cloud architecture, regulated environments, cybersecurity, compliance, and enterprise/government customer needs. This person will work closely with engineering, security, compliance, cloud infrastructure, DevOps/SRE, customer success, sales, legal, and government program teams to define what it means to productize our SaaS offering for highly controlled environments.
PLEASE NOTE:
Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.
Responsibilities
Define and execute vision, strategy, and roadmap for Missionforce Operations Private Cloud Edition (PCE) product offerings — especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and mission readiness.
Dive deeply into product/platform architecture to ensure it supports key requirements of defense/public sector: secure cloud operations, AI/ML-enabled decision support, operational resilience.
Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teams.
Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions.
Define and execute the product strategy for Missionforce Operations Private Cloud Edition (PCE), including refining pricing and packaging model focused on customer outcomes.
Drive the go-to-market (GTM) strategy and execution for new products and features to ensure a successful launch.
Lead cross-functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue.
Evangelize product value internally - Salesforce teams, engineering, product leadership leadership - and externally: government customers, prospects, events.
Establish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilities.
Qualifications
Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
10+ years of product management, technical product management, platform product, or enterprise software experience.
5+ years of experience with SaaS, cloud platforms, infrastructure, security, or enterprise application platforms.
Demonstrated experience taking complex enterprise software capabilities from strategy through execution, launch, adoption, and lifecycle management.
Strong understanding of modern SaaS architecture, including multi-tenancy, identity and access management, data isolation, APIs, integration, observability, release management, and cloud operations.
Experience with secure cloud environments, regulated industries, government customers, or highly controlled enterprise deployments.
Working knowledge of cloud infrastructure concepts (IaaS, PaaS, SaaS) across AWS, Azure, Google Cloud, or private cloud environments.
Strong familiarity with security and compliance concepts such as encryption, key management, vulnerability management, access controls, audit logging, least privilege, secure SDLC, incident response, and compliance evidence collection.
Ability to translate complex security, compliance, and infrastructure requirements into actionable product requirements.
Strong executive communication skills and stakeholder management, with the ability to influence and align senior stakeholders across product, engineering, security, legal, sales, and customer organizations.
Experience working with large enterprise customers, government agencies, defense contractors, or system integrator partners.
Excellent written communication skills, including PRDs, strategy documents, roadmap narratives, customer-facing explanations, and executive updates.
Preferred Qualifications:
Technical background in computer science, engineering, cybersecurity, cloud infrastructure, or enterprise architecture is preferred.
Active or prior U.S. government security clearance is a plus. Eligibility to obtain and maintain a clearance may be required depending on customer and deployment requirements.
Experience building or operating products for FedRAMP, DoD IL4/IL5/IL6, DISA SRG, ICD-503, NIST 800-53, RMF, CMMC, ITAR, CJIS, or similar regulated environments.
Experience with government cloud environments such as AWS GovCloud, AWS Secret Region, Azure Government, Azure Government Secret, Oracle Government/Defense Cloud, or agency-owned cloud enclaves.
Experience with Authority to Operate processes, security assessment packages, control inheritance, continuous monitoring, Plan of Action and Milestones, and evidence collection.
Experience with private cloud, single-tenant SaaS, dedicated cloud, sovereign cloud, hybrid cloud, or air-gapped deployment models.
Experience with Kubernetes, containers, infrastructure as code, CI/CD, hardened images, STIGs, FIPS-validated cryptography, SBOMs, artifact repositories, and secure software supply chain practices.
Experience working with federal system integrators, defense contractors, public sector sales teams, or government acquisition processes.
Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.
#LI-Y
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We are looking for a highly motivated and experienced Prime Account Executive (AE) to join our Data Foundation team. In this role, you will be at the forefront of driving strategic sales initiatives, focusing on delivering innovative data solutions to our clients. You will leverage your expertise in data management, analytics, and cloud technologies to help clients unlock the full potential of their data.
The territory for this position is Enterprise Accounts -
Key Responsibilities:
Develop and execute a comprehensive sales strategy to achieve and exceed revenue targets for Data Foundation solutions.
Build and nurture strong relationships with key stakeholders, including C-level executives, within client organizations.
Identify and qualify new business opportunities, focusing on data-driven solutions that address client challenges.
Collaborate with cross-functional teams, including product, engineering, and customer success, to deliver tailored solutions that meet client needs.
Stay informed about the latest trends in data management, analytics, and cloud technologies to provide thought leadership to clients.
Prepare and deliver impactful presentations, proposals, and demonstrations that showcase the value of our Data Foundation offerings.
Negotiate and close complex deals, ensuring alignment with client objectives and company goals.
Maintain accurate and up-to-date records of sales activities, pipeline, and forecasts in the CRM system.
Qualifications:
Proven track record of success in enterprise sales, with a focus on data management, analytics, or cloud solutions.
Deep understanding of data foundation concepts, including data integration, governance, and analytics platforms.
Strong ability to engage with technical and business stakeholders to understand their needs and deliver value-driven solutions.
Excellent communication, negotiation, and presentation skills.
Results-oriented mindset with a passion for exceeding sales targets.
Proficiency in CRM software and other sales tools.
Bachelor's degree in Business, Computer Science, or a related field (preferred).
Fluency in Spanish and English
Why Join Us?
Be part of a cutting-edge team driving innovation in data foundation solutions.
Competitive compensation package, including base salary and performance-based incentives.
Comprehensive benefits, including health insurance, retirement plans, and professional development opportunities.
Collaborative and inclusive work environment that values diversity and creativity.
Department Description: The mission of our team is to build, deliver and support demo environments for use by our solution engineers (SEs) here at Salesforce. These demonstration environments incorporate the latest product capabilities that Salesforce has to offer. With these demo environments, SEs have the baseline demo that they need to deliver a best practice demo for Financial Services and enable our SEs to scale, innovate and provide the best product demonstrations of their careers.
Role Description: We are looking for a strong release manager to join our SE team, responsible for the Financial Services AMER Industry Demo Org. In this role you would own the demo environment from idea to reality, project managing the demo creation process including managing a product backlog, use case/feature prioritization, storyboarding, validation, demo build, release communication and enablement.
This role is for someone who doesn't just manage releases, they help define what's possible. You will play a key role in shaping how AI-powered demos, open source assets, and intelligent agents are built and delivered to our SE community. This is your chance to define the future and set the standard for how Salesforce solution engineers demonstrate our solutions to Financial Services prospects and customers.
If you are passionate about driving innovation, fostering collaboration, and shaping the future of demo environments, we invite you to join us. Together, let's empower SEs to excel in showcasing the latest product capabilities through innovative demos.
Key Job Responsibilities:
Release Management:
Salesforce Product Expertise:
OmniStudio Expertise:
Agentforce & AI Experience:
Code Repository & DevOps Management:
Open Source Asset Creation & Distribution:
Stakeholder Communication & Collaboration:
Salesforce Environment Management:
Risk Management:
Documentation and Compliance:
Basic Requirements:
Preferred Skills:
Department Description:
CSGとは、顧客を成功に導くことを最重要ミッションとするカスタマーサクセスグループのことです。事業戦略の観点からは、Salesforceのポストセールス部門にあたり、顧客マネジメント部門やコンサルティング部門、サポート部門やリニューアル部門で構成されています。
このロールの候補者は、CSGのプロフェッショナルサービス部門(コンサルティング部門)のリーダーに対し、リソース管理の観点から戦略的示唆を提示し、定常的な部門運営を推進する「サービス・オペレーションチーム」のシニアアナリストです。
リソース管理(国内外のコンサルタントおよび社外パートナ)を通じてビジネスの成長に貢献します。
CSGサービス部門のリーダーにとって信頼に足るアドバイザーとして、ビジネス戦略のビジョンを共有し、顧客の成功や組織の成長に向けた革新的なアプローチを特定します。また、コンサルタントがもたらす成果について、客観的かつデータに基づいた洞察を提示することが求められます。
このロールの成功は、CSGサービス部門のBooking(受注額)、売上、利益率および顧客満足度等によって測られます。戦略的なアウトプットとしては、サービス部門の要員構成を踏まえた戦略的な成長プランの策定や社外パートナーとの協業計画策定、部門パフォーマンスの財務・事業両面での測定や傾向分析、示唆の提示などがあります。
業務上は、サービス部門のコンサルティング・マネージャーと営業担当者の間に立って、案件への最適な人員配置の実現やパートナー選定、海外リソースの調達などを論理的、効率的、かつ強力に推進することが求められます。
候補者は、部門内だけではなくグローバルCSG組織、財務や採用、人事、部門戦略担当者と密接に協業することが求められます。
Department Overview - Data Solutions is the force that propels Salesforce into the 4th Industrial Revolution informing through trusted data and artificial intelligence the path forward to be smarter in every dimension. From financial forecasting, customer health, and adoption insights to the utmost trusted and curated data, the Data Solutions team is the unbiased partner to all data trailblazers at Salesforce. This role will lead the team developing data foundation, metrics and insights for Data 360
Responsibilities
Thought leader and trusted advisor to the T&P leaders, specifically the General Manager, COO, Product Owners, and other Cross-functional decision makers leading Data 360.
Contribute to a team of high-achieving, innovative, fast-paced team of analysts, data engineers, and visualization engineers that partners with cross-functional teams to understand the business problem, gather information, synthesize data, apply mathematical and statistical methods to test hypotheses, and overlay business context to know why something happened (descriptive analytics) and provide recommendations on what to do about it (prescriptive analytics).
Master in cross-functional collaboration by developing deep relationships with key partners across the company and coordinating with working teams.
Inform the product roadmap development and execution for Data 360 product analytics, including releasing data products, dashboards and other analytical work related to Data 360 and associated products.
Foster deep collaboration with cross-functional partners to establish the roadmap for the team, prioritize the most impactful work, and guide the team in solving ambiguous and complex problems.
Develop the metrics and product insights required for Salesforce to grow Data 360 adoption and consumption
Required Skills
8+ years of demonstrated experience as a data science or analytics professional, with a proven track record of delivering impact through modeling and/or analytics.
MBA or Master’s in Technology (computer science, computer engineering, economics, applied math, statistics, engineering, or other quantitative field).
Proven experience working directly with senior executive leadership, and delivering enterprise-scale predictive modeling initiatives and applications.
Expert communicator in written and verbal form; ability to work well with executives, and technologists, and able to lead and influence across all levels of the organization.
Proven experience thinking out-of-the-box and solving tough problems.
Proficient in statistics or machine learning, strong data manipulation, product analytics, and statistical analysis skills
Adept proficiency in Python or R (specifically the PyData stack: Pandas, NumPy, SciPy, Statsmodels, Scikit-learn).
Mastery of SQL for complex data extraction, feature engineering, and performance tuning within cloud data warehouses
Strategic problem solver who simplifies problems to their core elements and finds creative solutions.
Experience leveraging AI tools to enhance your flow of work
Get-it-done mindset with a strong bias towards action and impact
Willingness to work across a global team and time zones
At Salesforce, we are seeking outstanding individuals to join our team as an Apromore Solution Engineer with a strong technical background and deep expertise in process intelligence, data engineering, and AI-driven solutions. In this role, you will go beyond traditional pre-sales; you will be pivotal in bridging the gap between process perception and reality, designing bespoke B2B solutions, and acting as a trusted technical advisor to safely guide enterprise clients through their automation and Agentic AI adoption journey.
About Apromore
Apromore is a global leader in AI-driven process intelligence technology. Now part of Salesforce, Apromore provides organizations with an "Intelligent Process Twin" to gain complete operational transparency. As enterprises rush to scale AI, Apromore bridges the gap between process perception and reality, acting as the critical backbone that enables organizations to systematically discover, de-risk, deploy, and govern Agentic AI automation across the enterprise.
About the Role
As a key technical anchor within our Apromore Specialist team, you will partner directly with Account Executives to advance and close enterprise opportunities by establishing deep technical credibility. This is a hands-on, high-impact role requiring pre-sales depth and engineering mastery. You will target, among others, enterprise clients who are scaling AI into production, leveraging Apromore's process intelligence capabilities to precisely identify high-propensity, high-ROI use cases for AI agents (such as Agentforce). You will guide C-level executives and technical stakeholders away from broad anecdotes and align them onto data-driven, value-backed technical solutions.
What you’ll be doing:
Run Great Technical Discovery: Partner with AEs to conduct comprehensive technical discovery sessions. Analyze sophisticated business problems, uncover real technical blockers, mapping architecture constraints to design optimized "To-Be" processes.
Prototyping & Hands-on Implementation: Act as a "builder" by constructing Proof of Concepts (PoCs) and minimum viable prototypes. Ingest historical event logs into Apromore to capture factual baselines and empirically validate the technical feasibility of proposed agentic automations, replatforming initiatives, and cost-saving opportunities.
Data Configuration & Architecture: Guide customers on end-to-end data connectivity. Assist client teams in designing robust process data models, building efficient ETL/processing pipelines, and seamlessly integrating enterprise data ecosystems (such as Salesforce Data Cloud, Snowflake, or legacy ERPs).
Deliver Value-Based Technical Messaging: Fluent in both "API" and "ROI," you will translate working prototypes into solid business cases. Help executive decision-makers across Automation/AI, Digital Transformation, Operational Excellence, and Risk & Compliance understand how process optimization maps to financial business impact.
De-Risk Agentic AI Deployments: Help customers envision and safely activate autonomous AI agents. Employing your technical depth, demonstrate how clean process context, clear handoffs, and well-understood workflows are required to deploy agents safely, productively, and within trust guardrails.
Deliver Training & Consultancy Projects: Lead and execute professional service engagements in process intelligence, technical onboarding, and specialized training programs for enterprise clients. Serve as the primary consultant to ensure successful customer adoption, guiding their teams on advanced process intelligence methodologies and execution best practices.
Scale Engineering Impact: Contribute to the broader solutions community by building reusable assets, reference architectures, demo innovations, and mentoring junior Solution Engineers.
What you should have:
5+ Years of Experience in customer-facing technical selling roles (Solution Engineer, Technical/Solution Architect, Forward Deployed Engineer) or technical project delivery roles.
Process Intelligence Expertise: Background working with process analytics, process mining, task mining, process simulation and data-driven business process management concepts.
Strong Data Engineering Skills & Builder Credibility: Experience working with SQL, Python and building data pipelines and API integrations.
AI Fluency: Familiarity with LLMs, prompt engineering, and agentic orchestration frameworks.
Sales Instinct & Commercial Curiosity: An understanding of how pre-sales fits into a complex enterprise deal cycle. You are energized by solving technical puzzles that directly unlock commercial success.
Exceptional Relationship Building: Proven ability to connect and communicate technical concepts fluidly to diverse stakeholders, ranging from C-suite executives to IT infrastructure and database teams.
Education: Bachelor’s degree in Computer Science, Software Engineering, Data Science/AI, or equivalent.
Characteristics:
An outstanding blend of technical depth, strategic business acumen, and low-ego collaboration.
An agile, "roll-up-your-sleeves" layout to problem-solving that favors progress over perfection.
Intellectual openness and the ability to comfortably navigate ambiguity.
The Data Modeler role is part of Salesforce's Tech and Product (T&P) Data Modeling Team — a passionate, world-class group of data model designers who shape the data model across every Salesforce product, from horizontal applications like Sales and Service to the full range of industry-specific clouds, and including our Data 360 platform. It's a broader range of subject matter than most data modelers encounter in an entire career.
We are looking for a Lead Data Modeler to serve as a trusted design authority — partnering daily with product managers, UX designers, architects, and software engineers (who develop the data models) — to ensure every product Salesforce ships is backed by a well-architected, thoughtful data model. With Agentforce and AI woven into how we work, you will use AI tools every day to accelerate design and data model content creation — and help us continuously improve those AI capabilities. Our US team collaborates closely with colleagues in India, which requires availability for some morning and evening overlap hours.
Lead collaborative data model design sessions with product managers, UX designers, architects, and engineers — sketching logical entity-relationship models, mapping them into the existing Salesforce data models, surfacing design risks, and driving designs to approval as peer advisors on each team. You are coaching and mentoring these partners throughout every one of these interactions.
Own data model design quality across your assigned Salesforce Clouds and represent those designs to both internal and external stakeholders, making and defending the design decisions that best balance stability, architecture, user experience, performance, speed to market, software cost of ownership, and more.
Leverage AI tools daily to accelerate data model discovery, design, validation, and documentation. Actively contribute to improving Salesforce's AI data modeling capabilities to raise the bar for the whole team and the teams we partner with.
Lead and contribute to data model documentation and collateral, including entity-relationship diagrams and reference models, to enhance understanding and adoption of the Salesforce data model across the Salesforce ecosystem.
You have 10+ years of experience in relational (OLTP) data model design — with deep understanding of relational database principles and a track record of leading design conversations and driving designs to approval across both relational and analytical systems, spanning multiple industries.
You communicate technical and functional concepts clearly to diverse audiences — engineers, architects, product managers, and business stakeholders — and you are equally comfortable in a whiteboard session and a leadership review.
You thrive in a fast-paced environment with short release cycles, can manage multiple products concurrently with minimal specifications, and know how to build consensus across teams with competing priorities.
You are genuinely enthusiastic about using AI tools to do your job better and are motivated to help build AI-assisted data modeling into the fabric of how a world-class team operates.
A related technical degree required.
You have experience across a broad range of business domains (sales, service, field service, marketing, commerce) and industries (financial services, health, manufacturing, communications, retail, public sector, and others).
You have knowledge of Salesforce platform features and capabilities — including both the core CRM platform and Data 360 — or of modern data stack technologies such as columnar, graph, vector, streaming databases, Apache Iceberg, Snowflake, or similar.
You have a good understanding of enterprise architecture principles and experience serving as a trusted design advisor to product and engineering teams.
You have strong, hands-on knowledge of SQL (or Salesforce SOQL) including relational database performance tuning, and working knowledge of how physical database design decisions affect query performance.
At Salesforce, we are seeking outstanding individuals to join our team as an Apromore Solution Engineer with a strong technical background and deep expertise in process intelligence, data engineering, and AI-driven solutions. In this role, you will go beyond traditional pre-sales; you will be pivotal in bridging the gap between process perception and reality, designing bespoke B2B solutions, and acting as a trusted technical advisor to safely guide enterprise clients through their automation and Agentic AI adoption journey.
About Apromore
Apromore is a global leader in AI-driven process intelligence technology. Now part of Salesforce, Apromore provides organizations with an "Intelligent Process Twin" to gain complete operational transparency. As enterprises rush to scale AI, Apromore bridges the gap between process perception and reality, acting as the critical backbone that enables organizations to systematically discover, de-risk, deploy, and govern Agentic AI automation across the enterprise.
About the Role
As a key technical anchor within our Apromore Specialist team, you will partner directly with Account Executives to advance and close enterprise opportunities by establishing deep technical credibility. This is a hands-on, high-impact role requiring pre-sales depth and engineering mastery. You will target, among others, enterprise clients who are scaling AI into production, leveraging Apromore's process intelligence capabilities to precisely identify high-propensity, high-ROI use cases for AI agents (such as Agentforce). You will guide C-level executives and technical stakeholders away from broad anecdotes and align them onto data-driven, value-backed technical solutions.
What you’ll be doing:
Run Great Technical Discovery: Partner with AEs to conduct comprehensive technical discovery sessions. Analyze sophisticated business problems, uncover real technical blockers, mapping architecture constraints to design optimized "To-Be" processes.
Prototyping & Hands-on Implementation: Act as a "builder" by constructing Proof of Concepts (PoCs) and minimum viable prototypes. Ingest historical event logs into Apromore to capture factual baselines and empirically validate the technical feasibility of proposed agentic automations, replatforming initiatives, and cost-saving opportunities.
Data Configuration & Architecture: Guide customers on end-to-end data connectivity. Assist client teams in designing robust process data models, building efficient ETL/processing pipelines, and seamlessly integrating enterprise data ecosystems (such as Salesforce Data Cloud, Snowflake, or legacy ERPs).
Deliver Value-Based Technical Messaging: Fluent in both "API" and "ROI," you will translate working prototypes into solid business cases. Help executive decision-makers across Automation/AI, Digital Transformation, Operational Excellence, and Risk & Compliance understand how process optimization maps to financial business impact.
De-Risk Agentic AI Deployments: Help customers envision and safely activate autonomous AI agents. Employing your technical depth, demonstrate how clean process context, clear handoffs, and well-understood workflows are required to deploy agents safely, productively, and within trust guardrails.
Deliver Training & Consultancy Projects: Lead and execute professional service engagements in process intelligence, technical onboarding, and specialized training programs for enterprise clients. Serve as the primary consultant to ensure successful customer adoption, guiding their teams on advanced process intelligence methodologies and execution best practices.
Scale Engineering Impact: Contribute to the broader solutions community by building reusable assets, reference architectures, demo innovations, and mentoring junior Solution Engineers.
What you should have:
5+ Years of Experience in customer-facing technical selling roles (Solution Engineer, Technical/Solution Architect, Forward Deployed Engineer) or technical project delivery roles.
Process Intelligence Expertise: Background working with process analytics, process mining, task mining, process simulation and data-driven business process management concepts.
Strong Data Engineering Skills & Builder Credibility: Experience working with SQL, Python and building data pipelines and API integrations.
AI Fluency: Familiarity with LLMs, prompt engineering, and agentic orchestration frameworks.
Sales Instinct & Commercial Curiosity: An understanding of how pre-sales fits into a complex enterprise deal cycle. You are energized by solving technical puzzles that directly unlock commercial success.
Exceptional Relationship Building: Proven ability to connect and communicate technical concepts fluidly to diverse stakeholders, ranging from C-suite executives to IT infrastructure and database teams.
Education: Bachelor’s degree in Computer Science, Software Engineering, Data Science/AI, or equivalent.
Characteristics:
An outstanding blend of technical depth, strategic business acumen, and low-ego collaboration.
An agile, "roll-up-your-sleeves" layout to problem-solving that favors progress over perfection.
Intellectual openness and the ability to comfortably navigate ambiguity.
At Salesforce, we're seeking outstanding individuals to join our team as an Apromore Account Executive with a strong technical background and expertise in process intelligence & AI-driven solutions. In this role, you will be pivotal in driving revenue growth, encouraging enduring client relationships and applying innovative process intelligence technology to redefine customer engagement.
About Apromore
Apromore is a global leader in AI-driven process intelligence technology. Now part of Salesforce, Apromore provides organizations with an "Intelligent Process Twin" to gain complete operational transparency. As enterprises rush to scale AI, Apromore bridges the gap between process perception and reality, acting as the critical backbone that enables organizations to systematically discover, de-risk, deploy, and govern Agentic AI automation across the enterprise.
About the Role
As a part of our Apromore Specialist selling team, you will act as a strategic hunter and evangelist for Apromore, Salesforce’s process intelligence platform, focusing heavily on Agentic AI adoption. You will target, among others, enterprise clients who are scaling AI into production, positioning Apromore as the definitive mechanism to identify the ideal high-propensity, high-ROI use cases for AI agents (such as Agentforce). You will navigate complex, enterprise-grade B2B sales cycles by helping C-level executives move away from broad anecdotes and scope precisely defined, value-driven automation pipelines. We are looking for individuals with strong experience in selling process intelligence/process mining solutions, understanding AI and cloud-based services, and designing bespoke B2B solutions.
What you’ll be doing:
Drive Agentic AI Adoption: Employ your wealth of sales knowledge, to position Apromore as the key solution for scaling AI initiatives such as Agentforce, showing customers how clean process context, clear handoffs, and well-understood workflows are required to deploy agents safely and productively.
Deliver Value-Based Messaging: Target executive decision makers across Automation/AI, Digital Transformation, Operational Excellence, and Risk & Compliance to map process frictions directly to financial business impact.
Conduct comprehensive technical discovery to analyze sophisticated business problems and craft compelling Points of View that underscore the tangible value of Apromore across both business and technical users
Manage Full Sales Lifecycles: Own end-to-end B2B sales processes—from pipeline generation and prospecting to qualifying and closing complex enterprise software transactions.
Sustain Continuous Value Post-Deployment: Shift clients from an initial deployment mindset to long-term partnerships. Drive ongoing account expansion by selling further process intelligence capabilities to ensure realized value scales with their business.
Cross-Functional Collaboration: Partner closely with internal Value Engineers, Solution Consultants, and Salesforce sales teams to deliver a unified "One Salesforce" enterprise experience.
What you should have:
10+ Years of Enterprise Software Sales Experience: Proven track record of selling enterprise SaaS, cloud software, or complex business analytics tools to executive buyers.
Proven Process Intelligence Expertise: Deep background selling process intelligence and related technologies, such as process analytics, task mining and simulation (e.g. from Celonis, SAP Signavio, ARIS).
Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to the Apromore platform
Strong technical selling skills including the ability to explain process intelligence solutions to non-technical clients and how such solutions can translate to business outcomes
A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
Outstanding communication and negotiation skills honed through your experience
Industry/Vertical Knowledge: Deep insight into Financial Services, Energy & Utilities or Manufacturing & Supply Chains.
A Bachelor's degree or equivalent experience with extensive background in technology sales.
Characteristics:
This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
Results motivated: you show your ability to exceed sales goals.
Business-focused outlook: Skillfully translates technical solutions into palpable business value
A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection.
At Salesforce, we're seeking outstanding individuals to join our team as an Apromore Account Executive with a strong technical background and expertise in process intelligence & AI-driven solutions. In this role, you will be pivotal in driving revenue growth, encouraging enduring client relationships and applying innovative process intelligence technology to redefine customer engagement.
About Apromore
Apromore is a global leader in AI-driven process intelligence technology. Now part of Salesforce, Apromore provides organizations with an "Intelligent Process Twin" to gain complete operational transparency. As enterprises rush to scale AI, Apromore bridges the gap between process perception and reality, acting as the critical backbone that enables organizations to systematically discover, de-risk, deploy, and govern Agentic AI automation across the enterprise.
About the Role
As a part of our Apromore Specialist selling team, you will act as a strategic hunter and evangelist for Apromore, Salesforce’s process intelligence platform, focusing heavily on Agentic AI adoption. You will target, among others, enterprise clients who are scaling AI into production, positioning Apromore as the definitive mechanism to identify the ideal high-propensity, high-ROI use cases for AI agents (such as Agentforce). You will navigate complex, enterprise-grade B2B sales cycles by helping C-level executives move away from broad anecdotes and scope precisely defined, value-driven automation pipelines. We are looking for individuals with strong experience in selling process intelligence/process mining solutions, understanding AI and cloud-based services, and designing bespoke B2B solutions.
What you’ll be doing:
Drive Agentic AI Adoption: Employ your wealth of sales knowledge, to position Apromore as the key solution for scaling AI initiatives such as Agentforce, showing customers how clean process context, clear handoffs, and well-understood workflows are required to deploy agents safely and productively.
Deliver Value-Based Messaging: Target executive decision makers across Automation/AI, Digital Transformation, Operational Excellence, and Risk & Compliance to map process frictions directly to financial business impact.
Conduct comprehensive technical discovery to analyze sophisticated business problems and craft compelling Points of View that underscore the tangible value of Apromore across both business and technical users
Manage Full Sales Lifecycles: Own end-to-end B2B sales processes—from pipeline generation and prospecting to qualifying and closing complex enterprise software transactions.
Sustain Continuous Value Post-Deployment: Shift clients from an initial deployment mindset to long-term partnerships. Drive ongoing account expansion by selling further process intelligence capabilities to ensure realized value scales with their business.
Cross-Functional Collaboration: Partner closely with internal Value Engineers, Solution Consultants, and Salesforce sales teams to deliver a unified "One Salesforce" enterprise experience.
What you should have:
10+ Years of Enterprise Software Sales Experience: Proven track record of selling enterprise SaaS, cloud software, or complex business analytics tools to executive buyers.
Proven Process Intelligence Expertise: Deep background selling process intelligence and related technologies, such as process analytics, task mining and simulation (e.g. from Celonis, SAP Signavio, ARIS).
Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to the Apromore platform
Strong technical selling skills including the ability to explain process intelligence solutions to non-technical clients and how such solutions can translate to business outcomes
A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
Outstanding communication and negotiation skills honed through your experience
Industry/Vertical Knowledge: Deep insight into Financial Services, Energy & Utilities or Manufacturing & Supply Chains.
A Bachelor's degree or equivalent experience with extensive background in technology sales.
Characteristics:
This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
Results motivated: you show your ability to exceed sales goals.
Business-focused outlook: Skillfully translates technical solutions into palpable business value
A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection.
About the Role
Emerging Technology is Salesforce's 0-to-1 engine — the team that discovers, builds, and proves out new capabilities as Customer Zero before handing them off to scale. As Senior Product Manager for Project & Program Management, you'll be the person who helps product owners cut through the noise. You won't own a product portfolio; instead, you'll embed directly with PMs, engineers, designers, and cross-functional partners to bring structure to ambiguity, clear blockers, and help the team execute at the pace this work demands.
What You'll Be Doing
Partner with product owners: Work side-by-side with PMs to plan, sequence, and execute their projects. Help break big problems into shippable milestones and hold the line on scope and timelines
Drive cross-functional coordination: Own the coordination layer across engineering, design, data, security, and partner teams. Proactively identify dependencies and get ahead of blockers before they stall progress
Navigate partner team complexity: ET projects almost always touch other orgs — help PMs understand and manage the nuance of cross-org work so nothing falls through the cracks
Run project cadences: Stand up and facilitate the right rituals for each project — standups, milestone check-ins, sprint reviews, and stakeholder syncs. Keep them lightweight and useful, never ceremonial
Create clarity on status and risk: Maintain honest, clear project health updates that give leadership visibility without creating overhead for the PMs doing the work. Surface risks early and facilitate trade-off decisions
Enable PM effectiveness: Help product owners level up their execution skills — coach them on communicating status, running effective meetings, and navigating the organizational dynamics that come with 0-to-1 work inside a large company
Drive continuous improvement: Run retrospectives, identify what's slowing the team down, and iterate on how projects are managed so the team keeps getting faster
What We're Looking For
Required Qualifications
5–8 years of experience in program management, technical program management, or project-oriented product management within enterprise technology
Proven track record of driving complex, cross-functional projects to completion across multiple teams and orgs simultaneously, managing dependencies and competing priorities without losing momentum
Deep comfort operating in ambiguity — you move fast, cut scope when needed, and optimize for outcomes over process without waiting for perfect information
Strong communication and interpersonal skills: you can translate messy project dynamics into clear, honest updates for executives and individual contributors alike, and build trust quickly with PMs, engineers, designers, and business partners
Fluency in Agile methodologies (Scrum, Kanban) with the judgment to adapt frameworks to what the team actually needs
AI fluency: comfortable using AI tools to accelerate work, remove bottlenecks, and help teams ship faster
Hands-on experience with modern project management tools like Linear, with a perspective on how tooling can improve team velocity and visibility
Preferred Qualifications
Experience working within or alongside internal platform or infrastructure teams at a large technology company
Familiarity with Salesforce's product and engineering org structure
Background in 0-to-1 product development or innovation programs
Experience coaching or mentoring product managers on execution practices
A related technical degree
What's In It for You
This is an opportunity to work at the center of one of Salesforce's most exploratory and fast-moving team — influencing how cutting-edge capabilities are built and delivered across the company. You'll have direct impact on how the Emerging Technology team operates, with room to shape the function itself. The team moves with startup speed inside one of the world's most trusted technology companies.
", "Job_Family_Group": "Product", "Job_Posting_Title": "Senior Product Manager, Project & Program Management, Emerging Technology", "Job_Requisition_Additional_Locations": "California - San Francisco", "Job_Requisition_Primary_Location": "New York - New York", "Job_Requisition_Ref_ID": "JR344487", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "New York" ], "Locations": [ "New York", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Italy---Milan/Field-Marketing-Lead_JR344273-1", "External_Job_Posting_Start_Date": "2026-07-14", "Job_Description": "The Data Modeler role is part of Salesforce's Tech and Product (T&P) Data Modeling Team — a passionate, world-class group of data model designers who shape the data model across every Salesforce product, from horizontal applications like Sales and Service to the full range of industry-specific clouds, and including our Data 360 platform. It's a broader range of subject matter than most data modelers encounter in an entire career.
We are looking for a Senior Data Modeler to serve as a trusted design authority — partnering daily with product managers, UX designers, architects, and software engineers (who develop the data models) — to ensure every product Salesforce ships is backed by a well-architected, thoughtful data model. With Agentforce and AI woven into how we work, you will use AI tools every day to accelerate design and data model content creation — and help us continuously improve those AI capabilities. Our US team collaborates closely with colleagues in India, which requires availability for some morning and evening overlap hours.
Participate in collaborative data model design sessions with product managers, UX designers, architects, and engineers — sketching logical entity-relationship models, mapping them into the existing Salesforce data models, surfacing design risks, and driving designs to approval as peer advisors on each team. You are coaching and mentoring these partners throughout every one of these interactions.
Own data model design quality across your assigned Salesforce Clouds and represent those designs to both internal and external stakeholders, making and defending the design decisions that best balance stability, architecture, user experience, performance, speed to market, software cost of ownership, and more.
Leverage AI tools daily to accelerate data model discovery, design, validation, and documentation. Actively contribute to improving Salesforce's AI data modeling capabilities to raise the bar for the whole team and the teams we partner with.
Lead and contribute to data model documentation and collateral, including entity-relationship diagrams and reference models, to enhance understanding and adoption of the Salesforce data model across the Salesforce ecosystem.
You have 8+ years of experience in relational (OLTP) data model design — with deep understanding of relational database principles and a track record of leading design conversations and driving designs to approval across both relational and analytical systems, spanning multiple industries.
You communicate technical and functional concepts clearly to diverse audiences — engineers, architects, product managers, and business stakeholders — and you are equally comfortable in a whiteboard session and a leadership review.
You thrive in a fast-paced environment with short release cycles, can manage multiple products concurrently with minimal specifications, and know how to build consensus across teams with competing priorities.
You are genuinely enthusiastic about using AI tools to do your job better and are motivated to help build AI-assisted data modeling into the fabric of how a world-class team operates.
A related technical degree required.
You have experience across a broad range of business domains (sales, service, field service, marketing, commerce) and industries (financial services, health, manufacturing, communications, retail, public sector, and others).
You have knowledge of Salesforce platform features and capabilities — including both the core CRM platform and Data 360 — or of modern data stack technologies such as columnar, graph, vector, streaming databases, Apache Iceberg, Snowflake, or similar.
You have a good understanding of enterprise architecture principles and experience serving as a trusted design advisor to product and engineering teams.
You have strong, hands-on knowledge of SQL (or Salesforce SOQL) including relational database performance tuning, and working knowledge of how physical database design decisions affect query performance.
About the Role
Emerging Technology is looking for a Product Manager ready to tackle complex, ambiguous problems at the heart of Salesforce. You'll join a small team that operates like a startup — prototyping quickly, grounding hypotheses in data, and iterating until we've cracked it. When one problem is solved, we hand it off and move on to the next one. If you're energized by building from zero-to-one, this is your home.
What You'll Be Doing
Own product initiatives end-to-end — from problem framing through delivery — working alongside senior PMs who will invest in your growth
Drive rapid prototyping and experimentation: validate concepts through data, customer feedback, and scrappy testing before committing to full builds
Translate ambiguous problems into clear product requirements and user stories that engineering and design teams can act on
Conduct customer research and synthesize insights to inform your product decisions
Collaborate across product, design, engineering, and operations to deliver production-ready MVPs on ambitious timelines
Stay current on industry trends and emerging technologies, bringing fresh perspectives that help the team spot the next opportunity
Maintain product roadmaps, write detailed specs, and define success metrics that tell us whether something is working
What We're Looking For
Required Qualifications
3–5 years of product management experience in an enterprise or startup environment
Builder and execution mindset: You thrive in ambiguity, prototype early, and can turn a rough direction into a plan teams can run with — even in matrixed, resource-constrained environments
AI-native skills: You use AI as a daily force multiplier, with hands-on experience in tools like Claude Code and/or Cursor to draft specs, analyze data, and prototype solutions
Communication and collaboration: You work effectively across product, design, engineering, and operations, and can adapt your communication style to diverse, cross-functional audiences
Customer focus and execution: You gather, synthesize, and act on user insights to inform decisions, and translate that understanding into requirements teams can ship
Preferred Qualifications
Bachelor's degree in a technical, business, or analytical discipline
Experience with LLMs and a working understanding of how to push and evaluate their output
Prior experience on a 0-to-1 or innovation team
What's in It for You
This role offers rare access to Salesforce's full product ecosystem at a stage where your work will be highly visible and directly impactful. You'll develop your craft alongside senior product leaders, move fast on real problems, and build a portfolio of shipped work that spans discovery, prototyping, and launch — all within a team that genuinely values speed, curiosity, and collaboration.
", "Job_Family_Group": "Product", "Job_Posting_Title": "Product Manager, Emerging Technology", "Job_Requisition_Additional_Locations": "California - San Francisco", "Job_Requisition_Primary_Location": "New York - New York", "Job_Requisition_Ref_ID": "JR344486", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "New York" ], "Locations": [ "New York", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Indiana---Remote/Senior-Salesforce-Solution-Architect---Consumer-Goods-Cloud-Trade-Promotion-Management_JR344430", "External_Job_Posting_Start_Date": "2026-07-14", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
The Sr. Solution Architect leads one or more workstreams in sophisticated enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while completing key deliverables. They serve as hands-on advisors, using strong communication skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment.
Solution Architects are strong presenters and facilitators that are able to co-create the vision and own the execution with the customer as well as acquire customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies. They are proficient at analyzing issues and obstacles to resolve root cause, and can identify appropriate corrective action. They connect with technical and business customers from all levels through C-suite. On a day to day basis, they interact with customer product owner, business process owner and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry.
Solution Architects are stewards of the Professional Services Methodology. They engage with Customer Success and Product teams to ensure the solutions are driving the most effective achievement of the value objectives. Solution Architects supply to thought leadership and standard methodologies by engaging with the cloud-specific practices teams. They will chip in both internally in their Community and externally in the marketplace.
YOUR IMPACT:
Salesforce Professional Services is looking for a Sr. Solution Architect with Consumer Goods Cloud experience. As a Sr. Solution Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers.
Responsibilities:
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
About the Team
The Product GTM Strategy team sits within Salesforce's Product COO organization and serves as the central strategy, planning, and business performance function across Salesforce's product portfolio.
The team partners with Product leadership, Cloud COOs, Finance, Sales Strategy, and GTM organizations to drive portfolio performance, executive operating rhythms, strategic planning, forecasting, and GTM execution readiness.
This role will lead critical analytical workstreams and strategic initiatives that support Salesforce's product growth agenda. The successful candidate will partner closely with senior leaders across Product, Finance, and GTM organizations to generate business insights, influence decision-making, and drive operational excellence across the portfolio.
Responsibilities
Serve as the Product organization's strategic lead within Salesforce's annual Go for Growth (G4G) planning process, partnering with Finance, Sales Strategy, Compensation, Operations, and Product leadership to ensure Product priorities, portfolio structures, and growth objectives are reflected in downstream planning, target-setting, and execution activities.
Lead Product-owned planning and design workstreams within G4G, including Accountability Performance Matrix (APM) design, helping define and operationalize Salesforce's L1, L2, and L3 product hierarchy that underpins forecasting, target setting, quota allocation, compensation, performance reporting, and executive decision-making across the business.
Represent the Product organization in cross-functional planning forums, driving alignment on product portfolio strategy, organizational dependencies, target-setting methodologies, and key planning decisions that impact Product and GTM execution.
Drive AI & Data Attribution strategy initiatives, partnering across Product, Finance, Sales Strategy, and Analytics teams to design scalable attribution methodologies, reporting frameworks, and performance insights that improve visibility into emerging growth businesses.
Support complex cross-functional programs and governance processes, identifying dependencies, managing stakeholder alignment, mitigating risks, and ensuring successful execution of high-priority strategic initiatives.
Support portfolio forecasting, executive business reviews, Monthly Business Reviews (MBRs), and performance reporting by developing insights, analyses, and recommendations that help Product leadership assess business health and performance trends.
Qualifications
5+ years of experience in management consulting, business strategy, product strategy, sales strategy, business operations, finance, or a related field, with a demonstrated track record of leading analytical workstreams and influencing business decisions.
Strong analytical and problem-solving skills, with the ability to structure ambiguous business challenges, synthesize complex information, and translate data into actionable recommendations for senior stakeholders.
Proven ability to build trusted partnerships and influence cross-functional leaders across Product, Finance, GTM, and Operations organizations, driving alignment and outcomes without direct authority.
Exceptional communication and executive storytelling skills, including experience developing executive-ready presentations, business cases, and strategic narratives that inform decision-making.
AI-native mindset with demonstrated experience leveraging AI tools (e.g., Claude, Agentforce, AI Expert Suite, DevBar, Slack Skills, or similar platforms) to accelerate analysis, automate workflows, enhance decision-making, and improve team productivity. Experience with Tableau, SQL, Python, R, or other analytical tools is a plus.
Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.
Overview of the Role:
Join our Site Reliability Engineering (SRE) team, where you'll work alongside Infrastructure and Research & Development (R&D) partners to keep Salesforce cloud services available for customers around the clock. In this role, you'll detect and resolve incidents fast, drive automation, and help build the resilient systems that millions of customers depend on every day. This role is based in Herndon, VA.
Responsibilities:
Monitor customer-facing services and respond to Severity 0 (Sev0) and Severity 1 (Sev1) incidents, leading technical reviews and contributing to Root Cause Analyses (RCAs) handed off to the Global Solutions team.
Automate the detection and resolution of recurring production issues to reduce engineering and operations toil.
Contribute to compliance, resiliency, and self-healing initiatives including destructive testing and game day exercises.
Partner with and mentor team members to stay current on industry technology and drive team development.
Required Qualifications:
Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent work experience.
Experience in enterprise-scale internet service engineering or support, with strong Command Line Interface (CLI) knowledge of Unix variants including Red Hat Enterprise Linux.
Expertise in Transmission Control Protocol/Internet Protocol (TCP/IP) networking technologies and protocols.
Demonstrated experience with incident management and a solid understanding of IT Infrastructure Library (ITIL) service operations in a 24/7 environment.
Proficiency writing scripts in Python, Go, or similar languages, with experience provisioning and operating Amazon Web Services (AWS) infrastructure.
Preferred Qualifications:
Experience with configuration management tools such as Chef or Puppet, and pipeline tools such as Jenkins, Bamboo, or Spinnaker.
Hands-on experience supporting and managing Kubernetes-based applications and services.
Certifications in Linux+, Red Hat, or AWS.
Familiarity with Agile processes and DevOps practices.
*LI-Y
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "SRE Systems Engineer (TS/SCI Clearance)", "Job_Requisition_Primary_Location": "Virginia - Herndon", "Job_Requisition_Ref_ID": "JR344731", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,200 - $176,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Security_Clearance_Additional_Posting_Statement": "This position requires a USA TS/SCI with Polygraph security access level.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Virginia" ], "Locations": [ "Herndon" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Indiana---Indianapolis/Director--Regional-Success-Architecture---Agentforce_JR344747", "External_Job_Posting_Start_Date": "2026-07-02", "Job_Description": "Director, Regional Success Architecture, Agentforce, is a customer-focused leader responsible for Salesforce's most technical success plan aligned role, Success Architects. This role will ensure the highest sustainable level of customer satisfaction with Agentforce across all customer segments. Key responsibilities include managing Success Architects; driving customer adoption and value realization; escalation management; and adherence to established success processes. As a member of the global Agentforce organization, the Director will partner with regional and global stakeholders to deliver world-class customer experiences.
Your Impact
The successful candidate will be independent, self-motivated, proactive, results-oriented, capable of quickly championing change, and influential. You will provide a high level of customer satisfaction through the delivery of exceptional customer success services. You will lead a team of professionals through a high-growth period that requires adaptability and comfort with changing circumstances.
Responsibilities
Leadership & Team Development
Build, lead, and develop a world-class team of Success Architects in AMER.
Manage individual contributors effectively, providing coaching, mentorship, and support to help them develop professionally and achieve their delivery goals
Resource and organize teams effectively to drive customer outcomes across all segments
Create a vibrant, inclusive culture that inspires people to do their best work and aligns with Salesforce Core Values
Find, hire, and retain the best technical and customer-facing talent in the region
Create an environment of stronger employee engagement through regular connects including 1:1s and office hours
Demonstrate better together leadership that works together with peer leaders to achieve the best outcomes
Secure psychological safety everywhere
Customer Experience & Technical Support
Lead the Success Architect team to drive Customer Success through proactive guidance, outcome focused goals, and operational rigor
Manage key metrics including customer satisfaction (CSAT), productivity, time to resolve, and outcome achievement
Act as an escalation point for high severity customer issues that arise from within the team, directly from customers, or from other Salesforce functions
Ensure the team KPIs are met or exceeded across global Architect standards
Exemplify a positive customer experience through effective communication in every interaction with the customer
Receive and manage customer complaints and escalate to appropriate personnel/team ensuring successful and timely resolution
Customer Success & Value Realization
Drive customer adoption of Agentforce capabilities, including coaching your team members on Agentforce Customer Journey key milestones that they need to influence
Ensure customers launch Agentforce into production, adopt it widely, and gain continuous business value
Manage key success metrics including adoption, customer health, engagements, executive business reviews, retention, and expansion opportunities
Build meaningful and lasting relationships with key stakeholders and establish long-term executive relationships
Take a hands-on approach to personally create customer wins, references, and case studies
Lead Success Architects to deliver proactive success planning and strategic guidance with a consultative approach
Cross-Functional Collaboration & Strategy
Work with Support, Sales, Product, Engineering, Customer Success, Services, Renewals, and Business Operations to improve overall customer experience
Represent the voice of the customer to stakeholders across the organization, including ensuring team contribution to formal product feedback loop process
Understand success and implementation services best practices and contribute across teams to continuously improve these practices
Execute company policies that affect operations and may have company-wide impact
Drive the team to effectively align with changes in a timely manner
Inspire continuous improvement in service delivery according to business objectives
Demonstrate excellent communication, presentation, and negotiation skills at all organizational levels, including C-level
Required Qualifications & Skills
Experience
10+ years in consulting/professional services, customer success, or related customer-facing roles, handling complex issues for enterprise customers
5+ years at management level, with proven ability to lead and develop high-performing teams
Experience managing teams of 15+ individual contributors in enterprise-scale organizations
Cloud/SaaS software environment experience, preferably supporting global or regional customers
Proven track record of driving both operational excellence and strategic customer outcomes
Understanding of regional business dynamics and cultural nuances
Technical & Business Acumen
Deep understanding of customer service and success best practices
Ability to balance tactical execution with strategic thinking
Experience with Agentforce, CRM, or similar enterprise software platforms preferred
Passion for technology and innovation
Strong analytical skills with ability to drive decisions based on data and metrics
Excellent communication, presentation, and negotiation skills at all organizational levels, including C-level
Ability to influence and build relationships across global teams and cultures
Other Requirements
BA/BS Degree in technical, business, or related field (or equivalent relevant experience)
Proven ability to work effectively in a matrixed, global organization
What Makes This Role Unique
This is an exciting leadership position at the forefront of Salesforce’s focus on driving Agentforce success and adoption. You'll lead a highly technical and consultative team supporting customers across the entire Agentforce lifecycle. You will join a team of enthusiastic and passionate leaders and individual contributors who are motivated to help customer's find value with their Agentforce solution.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Director, Regional Success Architecture - Agentforce", "Job_Requisition_Additional_Locations": "Illinois - Chicago; Georgia - Atlanta; Washington - Seattle; Washington - Bellevue", "Job_Requisition_Primary_Location": "Indiana - Indianapolis", "Job_Requisition_Ref_ID": "JR344747", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $171,200 - $273,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Georgia", "Illinois", "Indiana", "Washington" ], "Locations": [ "Atlanta", "Bellevue", "Chicago", "Indianapolis", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Mumbai/Principal--Account-SE---IT-ITES_JR344881", "External_Job_Posting_Start_Date": "2026-06-25", "Job_Description": "About the Role
We are seeking a visionary Principal Solution Engineer to join our IT/ITES vertical. In this high-impact role, you won’t just demonstrate software; you will act as a strategic architect of digital transformation for some of the world’s most innovative companies.
As a trusted technical advisor, you will bridge the gap between complex business challenges and cutting-edge technology solutions. You will be responsible for leading high-stakes engagements within the Technology and IT/ITES sectors, articulating the profound business value of our platform, and fostering a culture of continuous innovation and mentorship within the SE team.
Key Responsibilities
Strategic Technical Leadership: Lead discovery sessions and solution design workshops and demonstrations for enterprise TMT customers. You will translate “big picture” business goals into actionable technical architectures
Presales Excellence: Partner with Account Executives to navigate complex territories, respond to RFPs, and develop winning strategies for high-value business solutions.
Visionary Demonstrations: Bring the future to life through “Day in the Life” storytelling. You will design and deliver compelling proof-of-concept (PoC) solutions and demonstrations that resonate with C-suite executives.
Solution Architecture: Design end-to-end solutions leveraging [Company] products tailored to TMT-specific business processes
Industry Subject Matter Expertise: Serve as the go-to expert on TMT-specific trends and use cases, including subscriber management, content monetization, network operations, and media workflows.
Team Mentorship & Growth: Coach and mentor junior Solution Engineers, sharing best practices in storytelling, technical architecture, and value-based selling to elevate the team’s collective capability.
Stakeholder Engagement: Build relationships with C-level executives, IT leaders, and business stakeholders
Feedback & Innovation: Act as a critical liaison between the field and our Product/Engineering teams, providing real-world insights to influence our product roadmap and solution evolution.
Business Justification: Construct sophisticated business cases and ROI analyses to justify investment in digital transformation and cloud computing initiatives.
Thought Leadership: Contribute to industry events, webinars, blogs, and internal enablement initiatives
Qualifications
Required:
15+ years of experience in Solution Engineering, Technical Consulting, or Implementation of high-value customer engagement solutions.
Architectural Fluency: A broad understanding of Cloud Computing, CRM, SFA, Marketing, and Mobile solutions.
Strong focus and experience in pre-sales or implementation is required.
Executive Presence: Exceptional presentation and storytelling skills, with a proven ability to engage and influence business and technology leaders at the highest levels.
Technical Foundations: Strong grasp of APIs, data architecture, integrations, and cloud-native platforms.
Education: Bachelor’s degree in Computer Science, Engineering, Business, or equivalent professional experience.
Preferred:
Relevant Industry experience with Technology and/or IT/ITES, exposure to Salesforce will be a plus but not mandatory
Relevant certifications (e.g., Salesforce Certified Technical Architect, AWS Solutions Architect).
What We Offer
High-Impact Work: The opportunity to shape the digital future of leading global TMT brands.
Continuous Learning: Access to industry-leading training, certification programs, and professional development.
Collaborative Culture: An inclusive, innovative environment where your voice influences product direction.
Competitive Rewards: Comprehensive compensation and benefits package tailored to top-tier talent.
Flexibility: Adaptive working arrangements to support work-life harmony.
弊社では、お客様のビジネスの根幹を支えるミッションクリティカルなシステムデータを統合する MuleSoft をはじめ、ApexやLightning Web Components（LWC）といった柔軟なカスタム開発・アプリケーション拡張を可能にする
高度な様々な機能を提供しており、多くのお客様にSalesforce製品をご活用いただいております。
今回Integration Supportのポジションでは、プラットフォームで発生する複雑な問題を解決するため、
メンバーの一員として高い技術力を発揮していただきます。
主な役割はIntegration Supportのスペシャリストとしてお客様が技術的なチャレンジを乗り越え、
成功へ至るまでを支援することです。具体的にはハンズオンによるトラブルシューティング、機能に関する詳しい
説明、ベストプラクティスの案内などを通じてお客様をサポートします。深刻かつタイムクリティカルな状況に
おいては、開発部門とも緊密に連携しながら標準プロセスに則ってお客様を救出し最高の体験を提供します。
これは、お客様が自身の投資に見合う価値を実感していただく上で大変重要な役割です。
また、複数のAPIアプリケーションから構成されるマイクロサービスや最新のコンテナ技術などのトラブルシューティングを通じて実践的で深い知識と経験を磨くことができます。お客様の技術的な課題を共に乗り越えるサポートの
プロフェッショナルとして期待を超える価値を提供し、お客様を成功へと導くことが求められます。
Role Responsibilities:
お客様の技術的な課題を解決に導くためのサポート（トラブルシュート、状況報告など）
社内外の関連部門と連携し、お客様の問題解決をリード
お客様の期待値を正しく設定し、お客様の体験を良いものにし、お客様満足度を最大化
製品機能に関する知識を深め、お客様への最適な利用方法やベストプラクティスを提案
お客様からの問い合わせ内容に基づき、ナレッジベース記事の作成や開発者コミュニティへの貢献
日々の業務を通じて、分析力、調査力、問題解決能力を向上
周囲のメンバーと積極的に助け合い、チームとしてのパフォーマンスを最大化
Role Requirements:
日本語：お客様との円滑なコミュニケーション（会話、読み書き）が可能
英語: 技術ドキュメントの読解や、社内コミュニケーションに抵抗がない
豊富な分析、調査、問題解決の能力と経験
問題の優先順位付けと効果的なエスカレーションの経験
オブジェクト指向言語（特に Java）を用いたアプリケーションの解読、開発、およびデバッグ経験
RESTやSOAPなどウェブベースサービスの理解、およびAPIを利用したアプリケーションの開発・実装経験
インターネット技術のトラブルシューティング (HTTP, TLS, TCP/IP, VPN, firewalls, web servers, proxy serversなど)
RDBMSおよびSQLを利用したデータ管理・操作の経験
HTML, CSS, JavaScript, JSON, XMLなどのWeb技術に関する実装・デバッグ経験
勤務時間はビジネス要件に応じて変わる場合があり、時間外のサービス提供のためオンコール含むシフト勤務に
参加いただくことへの同意
Preferred Requirements:
3年以上のテクニカルサポート経験
3年以上のシステム開発、構築、運用経験
各種 Integration 製品の開発・運用経験
クラウドベースソリューションの経験（Amazon AWS、Microsoft Azure等）
Kubernetes, Amazon Elastic Kubernetes Service (EKS), Azure Kubernetes Service (AKS) などのコンテナ化された
マイクロサービスアプリケーションの開発、運用経験
HTTP, HTML, CSS, JavaScript, XML, JSONの理解と、Java, .NET, または PHPのいずれかでの3年以上のウェブまたはAPIアプリケーションの開発経験
Windows環境でのデスクトップアプリケーションの開発またはサポートの経験
ブラウザの開発者ツールを利用したトラブルシュート経験
各種ログの分析やデバッグの経験
TCPDump の取得と解析経験
HeapDump や ThreadDump などによる Java アプリケーションの解析・トラブルシュート経験
Linux での Core ダンプ、Windows でのメモリダンプなどの解析経験
HAR や Fiddler などのツールを利用した HTTP 通信取得と解析経験
マルチテナント、グリッド、パラレル、または分散コンピューティングアーキテクチャーの知識
RDBMSおよびSQLの知識と経験
Linux / UnixベースOSの経験
Salesforce CRM アプリケーションの経験
We offer advanced capabilities that integrate mission-critical system data—including MuleSoft—to support the very core of our customers' businesses. We also enable flexible custom development and application extension using Apex and Lightning Web Components (LWC), helping numerous clients fully leverage Salesforce products.
In this Integration Support role, you will bring your strong technical expertise to the team to resolve complex issues that arise on the platform.
Your primary role will be to support customers as a technical support specialist, helping them overcome technical challenges and achieve success. Specifically, you will provide hands-on troubleshooting, detailed explanations of features, and guidance on best practices to support customers.
In serious and time-critical situations, you will work closely with the development team to rescue customers in accordance with standard processes and provide the best possible experience. This is a critical role in ensuring that customers realize the value of their investment.
Additionally, through troubleshooting of microservices composed of multiple API applications and the latest container technologies, you will develop practical, deep knowledge and experience. As a professional who supports customers in overcoming their technical challenges, you are expected to deliver value that exceeds expectations and guide them toward success.
Role Responsibilities:
Assist customers in resolving technical issues (troubleshooting, status reporting, etc.).
Collaborate with relevant internal and external departments to lead the resolution of customer issues.
Set customer expectations correctly to ensure a good customer experience and maximize customer satisfaction.
Develop knowledge of product features and recommend optimal usage and best practices to customers.
Create knowledge base articles and contribute to the developer community based on customer inquiries.
Improve analytical, research, and problem-solving skills through daily work.
Proactively help others around you to maximize your performance as a team.
Role Requirements:
Japanese: fluent speaking and reading/writing.
English: reading documents, understanding training, internal communication via chat and email.
Extensive analytical, research and problem solving skills and experience.
Experience prioritizing issues and escalating effectively.
Experience interpreting, developing, and debugging applications using object-oriented languages (especially Java).
Understanding of web-based services such as REST and SOAP, and experience developing and implementing applications utilizing APIs.
Troubleshooting Internet technologies (HTTP, TLS, TCP/IP, VPN, firewalls, web servers, proxy servers, etc.).
Experience in data management and manipulation using RDBMS and SQL.
Experience implementing and debugging Web technologies such as HTML, CSS, JavaScript, JSON, and XML.
Agreement to participate in shift work, including on-call duties, to provide after-hours services as working hours may vary based on business requirements.
Preferred Requirements:
3+ years of technical support experience.
3+ years of system development and operation experience.
Experience developing and operating various Integration products.
Experience with cloud-based solutions (Amazon AWS, Microsoft Azure, etc.).
Experience developing and operating containerized microservices applications such as Kubernetes, Amazon Elastic Kubernetes Service (EKS), Azure Kubernetes Service (AKS)
3+ years of experience developing web or API applications in Java, .NET, or PHP with an understanding of HTTP, HTML, CSS, JavaScript, XML, and JSON.
Experience developing or supporting desktop applications in a Windows environment.
Experience troubleshooting using browser developer tools.
Experience analyzing and debugging various logs.
Experience obtaining and analyzing TCPDump.
Experience analyzing and troubleshooting Java applications using HeapDump, ThreadDump, etc.
Experience analyzing Core dumps on Linux, memory dumps on Windows, etc.
Experience acquiring and analyzing HTTP communications using tools such as HAR and Fiddler.
Knowledge of multi-tenant, grid, parallel, or distributed computing architectures.
Knowledge and experience with RDBMS and SQL.
Experience with Linux / Unix based operating systems.
Experience with Salesforce CRM applications.
The Team
The Data Science & Analytics team in Salesforce Cyber Security Operations Center seeks an experienced, driven, and creative Senior Data Scientist to join the team. We explore, invent, build and scale new ways to secure the Salesforce platform. We leverage AI, machine learning, and contemporary data techniques to advance behavior- and signature-based techniques of many forms. We partner with threat, product, and engineering teams to deliver defenses that not only operate at scale, but evolve through agentic-based monitoring, testing, and continuous improvement. We are a growing, highly visible, and highly agile team where experimentation, collaboration, and spirited discussion are the norm.
About You
You’re intensely curious about AI and data and are highly adept in analyzing large volumes of data, then teasing out valuable signals therein. You’re able to seamlessly merge rigor in statistics with awareness of their application to business problems.
You thrive in researching, experimenting with, applying, and proving out new techniques in AI, data mining, and machine learning.
You partner with threat experts to understand evolving threat patterns and their detection. You collaborate effectively with software engineers to champion proven detection techniques, consult in their software implementation, and build and test production software.
Responsibilities:
Conduct and document rigorous exploratory data analyses of potential source datasets.
Collaborate with internal incident-response, threat-intel, and product teams on evolving threats and their detection
Formulate,build, test, and document proofs-of-concept for new techniques in threat detection.
Drive or assist in engineering scalable, production-ready software for proven techniques.
Champion, build, and maintain AI-driven capabilities for all of the above.
Communicate proactively and effectively to product, threat-research, and other stakeholders via presentations, proposals, and requirements.
Champion and build AI-driven capabilities for all of the above.
Required Experience Skills:
At least four (4) years experience in a related field; OR
At least two (2) years experience , plus a graduate degree (Masters' at least) in a related technical field
Strong fundamentals in applied statistics and probability
Demonstrated experience delivering advanced data mining or machine learning techniques as a lead or sole contributor.1
At least two (2) years of experience in selecting and applying machine-learning techniques; OR at least two (2) years of experience mining datasets over 1 TB in volume.1
Strong programming skills in Java, Python, or Scala
Excellent communication skills
Experience formulating, leading, and executing applied-research projects and assisting in their production implementation.
Preferred Skills:
Strong understanding of security, including threat propagation and signal correlation.
Experience in applying AI and big-data techniques to security, specifically in anomaly detection, pattern recognition, behavior-based analysis, and correlation.
Related experience in genomics, high-speed trading, or other domains involving pattern recognition or behavior-based analysis
詳細
Signature Success Plan は重要なエンタープライズシステムで Salesforce 製品・サービスをご利用いただいているお客様・パートナー様向けにデザインされた Success(サポート)プランで、サポートサービス、プロアクティブサービス、カスタマーサクセスマネージャーから構成されています。Signature サポートサービスは、高度な技術サポートおよびプロアクティブサービスを提供するチームです。お客様からのお電話またはインターネット経由でお問い合わせ頂いた内容について、システムの障害調査、ご利用方法に関する技術詳細の確認、パフォーマンス問題の技術支援、プロアクティブサービスで検知されたアラートの原因調査などを行います。重大な障害においてはカスタマーサクセスマネージャーと連携しながらお客様への解決支援を実施します。また、詳細な調査が必要な場合、開発部門へのエスカレーションを実施し、開発部門と連携し問題の解決にあたります。
Signature サポートエンジニアは、最高位の Signature Success Plan をご契約いただいているお客様でご利用いただいている各セールスフォースサービスの日々の利用において発生する問題や障害に対する迅速な解決を支援するため、Salesforce 製品・サービスを構成する Web テクノロジー（HTML、CSS、JavaScript、API 等）からサーバーサイドテクノロジー（SQL、Java等のオブジェクト指向言語、アプリケーションサーバー、データーベース等）までのそれぞれの技術領域の中からいずれかの領域での専門性が求められます。
このポジションでは、常に進化するセールスフォース製品およびそれを構成する周辺テクノロジーを学習し、チームメンバー間でお互いに共有し続けることでスキルを高め合う人材が求められるチームにおいて、テクニカルリードとしてのリーダーシップを発揮し、中心的なエンジニアとして活躍することが求められます。
責任範囲
大規模なお客様へ高いレベルでの技術サポートの提供
お客様の期待値や社内関係者からのエスカレーションのコントロール
お客様のお問い合わせ内容や、監視と検知結果の傾向、お客様業務の理解した処理最適化の支援
自身の成長のみではなく、チームの成長への寄与
チームのオペレーション効率化
以下の複数のサービスに対応いただきます
Agentforce
Data Cloud
セールス
サービス
プラットフォーム
Industory 製品
Proactive Monitoring
勤務形態
平日 8:00-21:00 枠内でのシフト勤務（9時間拘束1時間休憩、シフト外の営業日はフレックス勤務）
休日シフト勤務あり（夜間はオンコール勤務となります）※休日シフト時は代休取得頂きます。
リモート可（今後、近隣Officeへの数日/週勤務へ変更される可能性があります）
必須スキル/経験
高いお客様満足度を目指す意欲
10 年以上の Enterprise Software / Cloud Company でのテクニカルサポートの経験
お客様に対する適切かつ柔軟なコミュニケーション能力
技術調査、トラブルシューティング、問題解決を組織的に行う強力な指向性・能力
部門・職位を超えて協力する姿勢・能力
英語の読み書き・聞き取り（会話が出来れば尚可）
高いモチベーションを保ち、自発的・自立的に業務を遂行する能力
以下の内のいずれか、もしくは複数に関する深い知識
Web テクノロジー（HTML、CSS、JavaScript、フロントエンド Framework、API 等）
サーバーサイドテクノロジー（SQL、Java等のオブジェクト指向言語、アプリケーションサーバー、データーベース等）
以下の内のいずれか、もしくは複数の実務経験
データベースやリレーショナルデータ構造の管理・課題解決
大量データ処理やマルチテナント構成環境の管理・課題解決
API を用いたプログラミングやソフトウェア開発
ソフトウェア開発に関するライフサイクル
Salesforce の運用・開発
チームメンバーを育成する能力
望ましいスキル/経験
高い英語能力（会話含む）
Salesforce CRM や Lightning Platform、関連する技術的な経験
Salesforce アプリケーションおよびソリューションを理解するための技術的な知識と経験
Visualforce や Apex の開発経験
Lightning Web コンポーネントの開発経験
以下の有資格者
Salesforce 認定 Platform アドミニストレーター
Salesforce 認定 Platform アドミニストレーター 上級
Salesforce 認定 Platform アプリケーションビルダー
Salesforce 認定 Platform デベロッパー
Salesforce 認定 Platform デベロッパー 上級
Salesforce 認定 Agentforce スペシャリスト
Salesforce 認定 JavaScript デベロッパー
都市銀行を中心に証券・カード・リース・地域金融機関など様々な金融機関のお客様を担当し、顧客の経営・業務課題の整理からToBe像を定義し、CRMやAIエージェントを始めとした多様な自社プロダクトを駆使したソリューション構想、デモンストレーション、提案までを一貫してリードします。
カスタマイズデモや提案書を通じて、各種クラウドアプリケーション、CDP、インテグレーションツールおよびAIを活用して技術的に実現可能な将来像（Vision）を顧客と共に描き、お客様をビジネス変革へと導きます。
また、提案活動で得た知見を活かした業界向けコンテンツ作成や、セミナー・イベントでの登壇を通じてマーケティング活動、社内外のEnablementにも貢献します。
Job Description
お客様の成功を技術とビジネスの両面から支援する Solutions Engineering部門 では、主にメガバンクグループ(銀行・証券・カード・リース等)向けソリューション提案をリードする Solutions Engineer を積極採用しています。
Solutions Engineering は、当社クラウドソリューションの価値を最大化し、お客様の経営・業務課題を「あるべき姿（Vision）」として具体化・実現へ導く専門組織です。
Account Executive（営業）と密に連携しながら、お客様の課題ヒアリングからソリューション構想、デモンストレーション、提案までを一貫して担い、単なる製品説明にとどまらない “ビジネス変革につながる提案” を行います。
お客様の成功に本気で向き合いたい方、AIエージェントをはじめとする最先端テクノロジーを活用し、金融業界の未来を共に描き、グローバルの舞台で活躍したい方のご応募をお待ちしています。
Role Description:
1．金融機関向けソリューション提案活動および顧客価値最大化の活動
・金融機関のお客様が抱える 経営・業務課題の整理と本質的なニーズの把握
・課題解決に向けた 最適なソリューションの企画・設計 および将来を見据えたシステム化計画の立案支援
・重要課題に対する解決策を具体的にイメージできる カスタマイズデモの設計・開発・実施
・ソリューションデザインおよび導入計画を中心とした 提案書の作成・提案活動
2. 営業・提案活動を支えるコンテンツ／マテリアルの企画・作成
・提案活動を通じて得た知見を活かした
・業界別ソリューションマップ
・業界特化デモ
・提案書テンプレート などの企画・作成
3．マーケティング活動支援
・セミナーやイベントへの登壇
・デモンストレーションを通じた当社ソリューションの価値訴求
【必須（MUST）】
以下いずれかのご経験をお持ちの方
・金融業界のお客様に対する ソリューション提案活動の経験
・CRMを中心としたソリューション領域における
-提案活動
-プロジェクトマネージャー／プロジェクトリーダー
-ITコンサルティング
のいずれかの経験（目安：3年以上）
・上記ソリューション領域における デモ開発・カスタマイズ経験
・コンピュータサイエンス（情報学系）、または関連分野（理工学など）の学士号（または学位）を有している方
【歓迎（WANT）】
・大手金融機関のお客様に対する、CRMをはじめとしたソリューション提案経験
・ETL・API等を用いた オンプレミスとクラウド間のシステム連携 に関する知見・経験
・データウェアハウス／データマートを中心とした データアーキテクチャ設計の知見・経験
・上記をグローバルのスケールで関与した経験や知見
・セミナーやイベントにおける プレゼンテーション／デモンストレーション経験
・ビジネスレベルの英語力
■この仕事の魅力
・CRM × AI を軸とした先進的なソリューション提案を通じて、
-継続的な最先端の技術知識
-各種クラウドアプリケーションの知識
-システムインテグレーションスキル
-業務・業界分析スキル
-インダストリー知識
-営業・提案スキル
をバランスよく磨くことができます。
大手金融機関への支援を通じて、日本社会全体引いては日本企業のグローバルでの持続的な発展に直接貢献できる、社会的インパクトや意義の高いポジションです。
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Lead/Senior Solution Engineer（都市銀行担当）", "Job_Requisition_Primary_Location": "Japan - Tokyo", "Job_Requisition_Ref_ID": "JR344726", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Tokyo" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Argentina---Buenos-Aires/Senior-Technical-Sales-Engineer--Cloud---DevOps-_JR344724", "External_Job_Posting_Start_Date": "2026-06-11", "Job_Description": "We are looking for a Senior Sales Support Engineer with a deep background in cloud infrastructure management, automation, scripting and SRE practices to join our team in Bangalore.
You will partner closely with Solution Engineers, Product Specialists and Solution Architects to provision, maintain and optimize robust infrastructure for high-stakes Proof of Concepts (POCs), Workshops and global Product Demos.
Beyond infrastructure management, you will drive automation—creating efficient deployments, optimizing cloud spend (FinOps) and utilizing GenAI tools to maximize team productivity.
This is a high-impact role where your expertise in Cloud infrastructure, DevOps and Data engineering will directly contribute to accelerating sales cycles and help close strategic deals by ensuring our technical demonstrations are reliable, secure and impressive.
You will report to the Manager, Sales Support Engineering.
Key Responsibilities
Platform Management & Automation:
Deploy and maintain high availability Demo, POC and workshop environments across multi-cloud platforms and on-premises environments
Develop automation frameworks using Terraform, Ansible and CI/CD pipelines to reduce manual provisioning time
High Availability & Monitoring:
Partner with Cloud & Product Operations teams to ensure peak performance and high availability of Informatica Intelligent Data Management Cloud (IDMC) services across AWS, Azure and GCP
Establish and maintain SLAs for demo environment availability and performance
Observability & FinOps:
Monitor cloud resources using tools like Prometheus, AWS CloudWatch and pro-actively resolve infrastructure issues using ITIL Incident Management best practices
Implement FinOps strategies to optimize cloud costs
Security & DevSecOps:
Automate deployments using modern secure CI/CD pipelines
Implement security best practices including vulnerability remediation, patch management and access controls
Collaboration & Support:
Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders (Solution Architects & Sales Executives)
Create and maintain technical documentation, runbooks and knowledge base articles
Be part of the global development, operations and support team
Required Experience and Skills
Experience: 6 to 10 years of experience in Cloud Infrastructure Engineering, DevOps, Data Engineering—ideally supporting technical sales, presales or customer-facing environments
Education: B.Tech / B.E or equivalent technical degree
Cloud & IaC Expertise: Deep hands-on experience with at least two major cloud platforms (AWS, Azure, GCP) and Infrastructure as Code (Terraform, Ansible)
Containerization & CI/CD: Proficient with Docker, Kubernetes and setting up secure CI/CD automation pipelines
Scripting & OS: Strong scripting skills (Python and Shell) alongside advanced administration of Linux (RedHat/Ubuntu) and Windows environments
Data & AI Tools: Familiarity with modern Data platforms (Snowflake, Databricks, Relational DBs), Data Engineering tools (Kafka, Spark, Airflow, Glue) and exposure to AI productivity tools (Claude Code, Cursor, Gemini, LLMs) to optimize daily workflows.
Preferred (Bonus) Qualifications
Knowledge of Informatica products (IDMC cloud services or traditional on-premises solutions like PowerCenter, IDQ or MDM)
Relevant Cloud and AI certifications
Role Overview
Tableau, a Salesforce company, is looking for a Director of Product Management to join our Tableau Cloud & Server AI product team. In this individual contributor role, you'll be at the forefront of building AI-powered data experiences — shaping the future of how people interact with data through conversational AI and intelligent analytics. You'll own products from concept to launch, working closely with engineering, design, marketing, and sales to deliver world-class experiences.
This is a high-impact, high-visibility role for a product leader who thrives in fast-moving environments, thinks big, and knows how to get things done.
What You'll Do
Define and drive product requirements — Write clear, compelling PRDs that align cross-functional teams and move products from 0 to 1
Lead with data and AI — Define and manage AI evaluations (Evals) to measure quality and product readiness. Leverage data to make decisions about the feature.
Partner on GTM — Collaborate with Marketing on go-to-market messaging, positioning, and launch planning
Engage customers and field teams — Present product vision and roadmap to customers and partner with account teams to gather feedback and drive adoption
Run effective scrum ceremonies — Facilitate sprint planning, standups, and retrospectives to keep engineering teams unblocked and moving fast
Champion the customer — Synthesize insights from customers, partners, and market research to inform product priorities
Required Qualifications
10+ years of product management experience, with a strong track record of shipping impactful products
Deep experience in AI, particularly conversational AI and/or large language models (LLMs)
Proven ability to take products from 0 to 1 — you've built new products in ambiguous spaces and know how to navigate the process
Strong go-to-market instincts — you understand positioning, messaging, and what it takes to launch successfully
Exceptional cross-functional collaboration skills — you build trust and alignment with engineering, design, marketing, sales, and executives
Background in data analytics, business intelligence, or a data-adjacent domain
Preferred Qualifications
Prior software development experience — you can go deep with engineering teams and earn their respect
Experience writing or evaluating AI/ML model outputs (Evals, RLHF, red-teaming, etc.)
Familiarity with the Tableau or broader Salesforce ecosystem
Why Tableau + Salesforce
Work on one of the most recognized and loved data platforms in the world
Be part of a team defining the next generation of AI-powered analytics
Collaborate with world-class engineers, designers, researchers, and data scientists
Competitive compensation, benefits, and career growth opportunities
Salesforce is looking for a Pre-Sales Solution Engineer to join the Informatica Pre-Sales Solution Engineering team, and contribute to the growth of Informatica within Salesforce. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The sales team will rely on your technical and business acumen and product expertise throughout the sales cycle. You will work in a highly collaborative team and will become an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate and trusted advisor, you will connect the dots between the technical solution to the business value outcomes for your customers.
Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. We seek innovative thinkers who believe in the power of data to drive meaningful change and can communicate that AI requires trusted context using data that is delivered using the 3R principles - Robust, Responsible and Relevant.
Your Role Responsibilities? Here's What You'll Do
Perform all activities leading up to the delivery of a customer demo including discovery, technical qualification/fit, customer presentations, standard demos, and related customer facing communication
Respond to Request for Information/Proposal (RFI/RFP) documents
Manage customer engagements without support for your assigned accounts and opportunities
Collaborate with the wider Salesforce Data Foundations and Core teams, along with Product Management, Engineering, and Product Marketing functions to continuously improve Informatica’s products, use case positioning and marketing outcomes
Share best practices, content, and tips and tricks within your primary areas of responsibility
Stay current on certification of services required for your areas of responsibility
Partner with the Customer Success team on nurture activities for consumption and adoption support, including technical advisory, workshops, etc.
Provide customer feedback on product direction
Support CxO events, presentations and demos at marketing events without support.
These are qualifications you'll need to be successful:
Bachelors in Computer Engineering or related field.
5+ years of presales/technical sales, industry, or consulting experience
Basic technical knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.
Strong communication skills to support presentations, storytelling, and experience establishing communication and engagement with prospects specific to our Go-To-Market use cases
Experience engaging and creating relationships with influencers, coaches, decision makers, and partners
Ability to travel as needed (up to 25%) and to work flexible hours
Relevant experience in data integration, master data management, data governance products is highly preferred
Certification or working knowledge of Cloud ecosystems / data related Cloud technology (e.g. Snowflake, Databricks, AWS, Azure) is preferred
Basic knowledge of cloud computing security aspects is desirable
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role.
As a Platform Account Executive for Italy, you'll join our Platform Specialist Sales team and serve as a trusted advisor to assigned customers. You'll partner closely with Core Account Executives to unlock the value of Salesforce Platform — including Data Security, Governance, Application Lifecycle Management (ALM), and Agentforce — helping mission-critical organizations innovate securely and at scale.
What You'll Actually Be Doing
Develop and maintain a dynamic Territory Plan while collaborating with Core Account Executives to identify and progress Platform opportunities across assigned customer.
Build trusted advisor relationships with senior stakeholders — including C-level engagement — navigating complex procurement frameworks and compliance requirements.
Drive the full sales cycle from prospecting through close, exceeding quota for Platform Cloud products while sharing relevant customer success stories to demonstrate value.
Enable and align internal teams, Salesforce Partners, and Consultants to effectively identify, qualify, and progress Platform opportunities in your territory.
You're Our Person If...
You have a proven track record of meeting sales targets and navigating complex deal cycles in SaaS, with experience selling into Enterprise accounts.
You bring strong knowledge across Data Security, Compliance, Governance, DevOps, and Business Continuity — either through direct sales experience or deep subject matter familiarity.
You demonstrate strong stakeholder management skills and the ability to develop and execute territory strategies independently.
Even Better If...
You have prior experience selling into HLS and/or Manufacturing organizations with familiarity with compliance and regulations frameworks and regulatory constraints.
You have experience collaborating in a specialist or overlay sales model alongside core account teams.
You are fluent in Italian and English
The typical base salary range for this position is 57,950 EUR to 77,550 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Impiegati Livello 1
Salesforce is looking for a Pre-Sales Solution Engineer to join the Informatica Pre-Sales Solution Engineering team, and contribute to the growth of Informatica within Salesforce. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The sales team will rely on your technical and business acumen and product expertise throughout the sales cycle. You will work in a highly collaborative team and will become an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate and trusted advisor, you will connect the dots between the technical solution to the business value outcomes for your customers.
Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. We seek innovative thinkers who believe in the power of data to drive meaningful change and can communicate that AI requires trusted context using data that is delivered using the 3R principles - Robust, Responsible and Relevant.
Your Role Responsibilities? Here's What You'll Do
Perform all activities leading up to the delivery of a customer demo including discovery, technical qualification/fit, customer presentations, standard demos, and related customer facing communication
Respond to Request for Information/Proposal (RFI/RFP) documents
Manage customer engagements without support for your assigned accounts and opportunities
Collaborate with the wider Salesforce Data Foundations and Core teams, along with Product Management, Engineering, and Product Marketing functions to continuously improve Informatica’s products, use case positioning and marketing outcomes
Share best practices, content, and tips and tricks within your primary areas of responsibility
Stay current on certification of services required for your areas of responsibility
Partner with the Customer Success team on nurture activities for consumption and adoption support, including technical advisory, workshops, etc.
Provide customer feedback on product direction
Support CxO events, presentations and demos at marketing events without support.
These are qualifications you'll need to be successful:
Bachelors in Computer Engineering or related field.
5+ years of presales/technical sales, industry, or consulting experience
Basic technical knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.
Strong communication skills to support presentations, storytelling, and experience establishing communication and engagement with prospects specific to our Go-To-Market use cases
Experience engaging and creating relationships with influencers, coaches, decision makers, and partners
Ability to travel as needed (up to 50%) and to work flexible hours
Relevant experience in data integration, master data management, data governance products is highly preferred
Certification or working knowledge of Cloud ecosystems / data related Cloud technology (e.g. Snowflake, Databricks, AWS, Azure) is preferred
Basic knowledge of cloud computing security aspects is desirable
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role.
The Experience
The Account Executive, Marketing Cloud, is part of the Swiss Sales team focused on driving growth of Salesforce Marketing Cloud within the Retail & CPG sector. In this role, you will manage both new and existing accounts — breaking into new business, growing existing relationships, and helping customers transform their businesses using Salesforce's leading marketing technology platform.
We are looking for an Account Executive who is driven, customer-focused, and passionate about value-based selling, with a proven track record of closing new business and exceeding targets.
What You'll Actually Be Doing
Drive pipeline development through a combination of prospecting, email campaigns, and market intelligence, working closely with Business Development Representatives to build and maintain a healthy sales pipeline within the Retail & CPG sector in Switzerland.
Engage with prospect and existing organisations to position Salesforce Marketing Cloud solutions through strategic value-based selling, business case definition, and return on investment analysis.
Own the end-to-end sales cycle through engagement of appropriate resources including core sales teams, Solution Engineers, Professional Services, Executives, and Partners.
Maintain accurate weekly, monthly, and quarterly forecasting and revenue delivery while strengthening client relationships through regular engagement and in-person meetings.
You're Our Person If...
You have a proven track record of net new business sales and existing business upsell, with demonstrated overachievement of quota and revenue goals in a software or technology sales environment.
You have strong sales forecasting abilities and credibility with both customers and internal stakeholders, with experience managing complex sales cycles across enterprise accounts.
You are fluent in German and English (spoken and written) and are based in Switzerland.
You bring energy, drive, and a genuine passion for helping customers grow their businesses through technology.
Even Better If...
You have direct experience selling Marketing Technology, Marketing Automation, or Software as a Service (SaaS) solutions into the Retail & CPG sector.
You have familiarity with the Salesforce ecosystem and experience working with cross-functional teams including Solution Engineers and Professional Services.
Job Description: Technical Program Management Director, Digital Marketing
Location: San Francisco, CA and Seattle, WA
Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology, Marketing & Products organizations. TPMs are responsible for programs from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company.
As a key leader, the Director of Technical Program Management for Email and Messaging Platforms will transform Salesforce’s email marketing strategy, technology, and operations. In this high-visibility role, you will manage the current system while building a next-generation agentic email platform powered by Marketing Cloud and Data Cloud. You will accelerate product delivery and drive programs to build Agent-first platforms that showcase Salesforce's capabilities. To succeed, you must align communication across leadership, product, and cross-functional marketing teams. Supporting objectives critical to the CMO and CDO, this position requires strong executive presence and ability to transform traditional ways of working with AI.
セールスストラテジー＆プログラムズ は、経営、営業、営業サポート組織のための社内コンサルティングを行う組織であり、その中において本ポジションは重要な役割を担います。
本ポジションの方は、会社の業績や市場機会に関する主要指標を分析し、営業、営業サポート組織のための戦略テーマを設定し、シニアリーダーへの提言・プレゼンテーションを行う責任を持ちます。組織設計、事業計画、市場セグメンテーション・カバレッジ最適化、営業業績評価などのプロジェクトに関わりますが、特にインダストリー、製品戦略に関連するプロジェクトにも関わります。
精緻な分析モデル、業績分析、各種ダッシュボード、社内幹部向けプレゼンテーション資料などが求められる成果物です。拡張・反復可能な分析や革新的な分析、数字に裏付けられる考察・提言を行う意欲とスキル、コミュニケーション力が求められます。シニアエグゼクティブ層と定期的に議論の場を持ちます。
業務内容
中長期的な投資領域決定をサポートする分析の提供、そのために必要なモデルの設計・構築
シニアエグゼクティブ向けプレゼンテーションの作成・実施
幹部の意思決定をサポートする日常的なビジネスパフォーマンス分析
拡張可能なレポート・ツールによる分析モデルの設計・構築
営業組織や関連部門との定期的な情報共有と改善活動
市場の理解、および革新的な顧客獲得施策の考案のための定性的および定量的なデータ分析、社内外へのリサーチ
Go-To-Marketモデルの最適化に必要な分析モデルの設計
最適な営業テリトリー、目標の設計・導入
社内関係者や社外協力会社（マーケティング専門会社、データベンダー、パートナー）と協業の下での複数のプロジェクト・施策の管理・運営
米国本社や国外関係会社との情報交換および折衝
必須要件
Large Enterprise Company 法人営業部門またはIT Tech企業の戦略策定及び企画業務を3年以上
分析モデリングや表計算スキルに長けていること、データベース分析の経験
具体的な行動につながる分析・提言ができる、実行可能で現実的な施策をデザインできる
自発的に行動できる、求められるタスク以上の成果を目指す意欲がある
プロジェクト管理の経験
ベンチャー企業のスピード感を持ち、目標に向けて周囲を巻き込みながら協働できる
流暢レベルの日本語と英語(TOEIC800以上相当)でコミュニケーションがとれる
望ましいスキルと経験
大学学位、工学・情報科学・経済学などの統計や分析を要する専攻もしくはそれに相当する業務経験
コンサルティングファームや事業会社の企画部門における業務経験
新入社員、経験の浅いメンバーに対して分析、レポート作成のイネーブルメント/トレーニング実施経験
Salesforce、Tableau CRM、Tableauを活用して分析した経験
SQLを用いたデータ抽出やデータ整形、ビッグデータ分析の業務経験
Location: Bangkok, Thailand
Professional fluency in Thai and English required
Role Overview
We are seeking an exceptional Customer Success Manager to join our team, focusing on our most complex, high-value customer engagements. In this role, you will act as a strategic advisor and technical orchestrator for customers enrolled in our Signature Success plan.
You aren't just managing an account; you are driving large-scale digital transformation. You will challenge the status quo, bridge the gap between Business and IT, and ensure customers maximize their ROI on the Salesforce platform through innovation, agility, and continuous improvement.
Key Responsibilities
Signature Success Roadmap: Own and execute an effective success plan roadmap, leveraging Salesforce Signature resources to drive business value realization.
Strategic Leadership: Lead a matrixed team of Success Architects and Specialists. Host daily stand-ups and weekly governance calls to resolve complex multi-cloud challenges.
Business Transformation: Act as a digital strategy thought leader, aligning Salesforce’s multi-cloud capabilities (Sales & Service Cloud) with the customer’s specific P&L goals and industry domain.
Stakeholder Alignment: Obtain buy-in from C-suite executives, implementation partners, and internal product teams to ensure seamless program delivery.
Growth & Retention: Drive "Adoption, Performance, and Engagement" to prevent attrition and identify opportunities for additional Salesforce capabilities.
Foundational Requirements & Skills
Language Proficiency: Professional fluency in Thai is required to lead workshops, governance calls, and strategic sessions with our Thai customer base.
Experienced business professional, preferably with 3+ years relevant industry expertise in Customer Success, SaaS platform use, or related fields.
Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.
Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development
Platform Expertise: Technical mastery of the Salesforce Sales & Service Cloud platforms. You should be comfortable discussing architecture, use cases, and configuration.
Program Management: Proven ability to manage highly-matrixed organizations and own complex execution plans for enterprise-level digital transformations.
Consulting Mindset: Strong analytical background with the ability to provide "thought leadership" rather than just reactive support.
Agility: A quick learner with an aptitude for on-the-job skill acquisition in a fast-paced, evolving technical environment.
Preferred Qualifications
Salesforce Admin Certification (Strongly preferred).
Additional Salesforce Consultant certifications (Sales Cloud, Service Cloud, or Data Cloud).
Deep experience in specific industry domains (e.g., FSI, Retail, or Manufacturing) related to CRM use cases.
Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
*LI-Y
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What You'll Do
Expert Technical Investigation: Lead the investigation and resolution of complex support issues related to functionalities, integrations, APIs, and overall platform performance.
Code-Assisted Troubleshooting: Utilize your knowledge of web development concepts to read, analyze, and understand customer code (HTML, CSS, JavaScript, SQL) to pinpoint the root cause of issues, rather than writing production code.
Resolution & Guidance: Communicate clear, professional, and timely solutions, offering best-practice guidance to help customers optimise their use of the platform.
Customer Advocacy: Manage the full issue lifecycle from initial contact through resolution, ensuring an excellent and professional customer experience at every step.
Knowledge Contribution: Create and maintain high-quality technical documentation, knowledge base articles, and solution guides to empower both internal teams and external customers.
What You'll Bring
Required Technical & Support Skills
Technical Troubleshooting Experience: Proven ability to diagnose and resolve technical issues within an enterprise software, SaaS, or highly integrated system environment.
Core Technical Acumen: A solid ability to read and understand code and technical structures, specifically including:
Practical SQL: Proven ability to write and execute intermediate-level SQL queries for data retrieval, analysis, and diagnostic troubleshooting.
JavaScript (or similar scripting/object-oriented language)
HTML & CSS
Familiarity with web services, including REST/SOAP APIs.
Communication: Exceptional written and verbal communication skills, with the ability to articulate complex technical findings clearly and effectively to both technical and non-technical audiences.
Customer Focus: Experience in a customer-facing role with a strong commitment to problem resolution and service excellence.
Desired Skills (A Plus, but not required)
Direct, hands-on experience with Agentforce/Data cloud.
Familiarity with proprietary scripting languages, such as AMPScript or Server-Side JavaScript (SSJS).
Relevant Salesforce certifications
Are you a technical problem-solver who excels at investigating complex software issues and guiding customers to success? We are seeking a Technical Support Engineer to be a pivotal member of our Cloud Success Group. In this role, you will apply your strong technical acumen to troubleshoot, analyze, and resolve challenges for clients utilizing Salesforce
What You'll Do
Expert Technical Investigation: Lead the investigation and resolution of complex support issues related to functionalities, integrations, APIs, and overall platform performance.
Code-Assisted Troubleshooting: Utilize your knowledge of web development concepts to read, analyze, and understand customer code (HTML, CSS, JavaScript, SQL) to pinpoint the root cause of issues, rather than writing production code.
Resolution & Guidance: Communicate clear, professional, and timely solutions, offering best-practice guidance to help customers optimise their use of the platform.
Customer Advocacy: Manage the full issue lifecycle from initial contact through resolution, ensuring an excellent and professional customer experience at every step.
Knowledge Contribution: Create and maintain high-quality technical documentation, knowledge base articles, and solution guides to empower both internal teams and external customers.
What You'll Bring
Required Technical & Support Skills
Technical Troubleshooting Experience: Proven ability to diagnose and resolve technical issues within an enterprise software, SaaS, or highly integrated system environment.
Core Technical Acumen: A solid ability to read and understand code and technical structures, specifically including:
Practical SQL: Proven ability to write and execute intermediate-level SQL queries for data retrieval, analysis, and diagnostic troubleshooting.
JavaScript (or similar scripting/object-oriented language)
HTML & CSS
Familiarity with web services, including REST/SOAP APIs.
Communication: Exceptional written and verbal communication skills, with the ability to articulate complex technical findings clearly and effectively to both technical and non-technical audiences.
Customer Focus: Experience in a customer-facing role with a strong commitment to problem resolution and service excellence.
Desired Skills (A Plus, but not required)
Direct, hands-on experience with Agentforce/Data cloud.
Familiarity with proprietary scripting languages, such as AMPScript or Server-Side JavaScript (SSJS).
Relevant Salesforce certifications
Are you a technical problem-solver who excels at investigating complex software issues and guiding customers to success? We are seeking a Technical Support Engineer to be a pivotal member of our Cloud Success Group. In this role, you will apply your strong technical acumen to troubleshoot, analyze, and resolve challenges for clients utilizing Salesforce
What You'll Do
Expert Technical Investigation: Lead the investigation and resolution of complex support issues related to functionalities, integrations, APIs, and overall platform performance.
Code-Assisted Troubleshooting: Utilize your knowledge of web development concepts to read, analyze, and understand customer code (HTML, CSS, JavaScript, SQL) to pinpoint the root cause of issues, rather than writing production code.
Resolution & Guidance: Communicate clear, professional, and timely solutions, offering best-practice guidance to help customers optimise their use of the platform.
Customer Advocacy: Manage the full issue lifecycle from initial contact through resolution, ensuring an excellent and professional customer experience at every step.
Knowledge Contribution: Create and maintain high-quality technical documentation, knowledge base articles, and solution guides to empower both internal teams and external customers.
What You'll Bring
Required Technical & Support Skills
Technical Troubleshooting Experience: Proven ability to diagnose and resolve technical issues within an enterprise software, SaaS, or highly integrated system environment.
Core Technical Acumen: A solid ability to read and understand code and technical structures, specifically including:
Practical SQL: Proven ability to write and execute intermediate-level SQL queries for data retrieval, analysis, and diagnostic troubleshooting.
JavaScript (or similar scripting/object-oriented language)
HTML & CSS
Familiarity with web services, including REST/SOAP APIs.
Communication: Exceptional written and verbal communication skills, with the ability to articulate complex technical findings clearly and effectively to both technical and non-technical audiences.
Customer Focus: Experience in a customer-facing role with a strong commitment to problem resolution and service excellence.
Desired Skills (A Plus, but not required)
Direct, hands-on experience with Agentforce/Data cloud.
Familiarity with proprietary scripting languages, such as AMPScript or Server-Side JavaScript (SSJS).
Relevant Salesforce certifications
The Technical Support Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of success agents along with associated support projects and processes. In this role, the Technical Support Manager will specialize in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realization. They are aligned by cloud strategy, building and encouraging positive relationships to help customers progress on their digital journey. Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customer's needs.
The ideal Technical Support Manager will possess both a Cloud specialization and people leadership skills that enable them to speak the customer language.
Responsibilities:
Use our Customer Success Methodology to understand their goals, assess their capabilities, and provide recommendations to help them accelerate the achievement of their business and technology objectives
Lead and manage a team of Developer Support Engineers to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines.
Manage workflows and schedules for direct reports and ensure adequate workload coverage
Develop an understanding and knowledge of customer’s Salesforce implementation and evangelize the capabilities of Salesforce across all of our Clouds
Guide a customer on org strategy, governance and standard processes based on customer needs
Can demonstrate hands-on Salesforce product knowledge by applying platform features and functions to customer business priorities and roadmap
Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan
Deliver business value and innovation to a customer’s business by understanding our customers’ key business challenges and potential for growth
Build and cultivate executive-level relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers to solidify our partnership and dedication to the customer business and IT sponsors & collaborator
Working with the account team and Salesforce Execs, optimally network within accounts from the Executive-Level down, in order to help customers work towards their goals
When appropriate, recommend additional Salesforce services and advisory experts needed to drive success
Proactively communicates technical product changes, degradations, outages, end of life and other relevant updates
Your Impact:
Successful Technical Support Engineering Managers lead their teams to provide top-notch technical assistance that aligns with the company's commitment to excellence. Your contributions will include:
Team Leadership: Manage and mentor a team of technical support Engineers, providing guidance, coaching, and fostering a collaborative environment.
Customer Success: Ensure that customer inquiries and issues are resolved in a timely and effective manner, maintaining a high level of customer satisfaction and loyalty.
Performance Metrics: Drive the team to meet and exceed key performance indicators (KPIs), such as response time, resolution time, Engineer Productivity and customer satisfaction scores .
Process Enhancement: Continuously evaluate and optimize support processes to enhance efficiency and effectiveness, making data-driven decisions to improve the overall support experience.
Cross-functional Collaboration: Collaborate with other departments such as Technology & Products and Sales to communicate customer feedback, contribute to product improvement, and identify upselling opportunities.
Required Qualifications:
Experienced professional with 10+ years of relevant industry expertise and experience leading and managing customer support teams
In-depth knowledge in one or more lines of business (LoBs) - a specific cloud or industry
Strong consulting skills and confirmed results working as a Trusted Advisor to drive business value for customers
Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and be adept at handling objections
Preferred Qualifications:
Strong knowledge of Salesforce product and platform features, capabilities, and best use of it
Able to articulate the importance and value of Governance to Business and IT executives
A good understanding of enterprise architecture principles is strongly preferred
Ability to quickly grasp and distinctly explain technological and business concepts
Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Job Details:
Salesforce hosts web services and applications written by thousands of internal developers and tens of thousands of customers to provide the largest business automation cloud in the world. The underlying infrastructure that enables this innovation and value is evolving to fully adopt lights-out operations, single-click deploy to tens of thousands of nodes, and services that self-heal and self-optimize.
Join a team building the Service Mesh and Ingress Gateway load balancing and proxy platform.
The Microservices Platform Service Mesh team is building a highly scalable and distributed load balancing and gateway service to front all customer traffic coming into Salesforce. We provide simple declarative interfaces for L4/L7 load balancing, TLS termination, end-to-end encryption, along with support for richer traffic policies such as blue/green deployments, access control, etc. The team owns the application networking layer and enables secure, resilient, observable communication.
We are looking for people who can drive the design and implementation of the next generation Ingress Gateway data plane and control plane. We intend to transform our current software stack to adopt more cloud native primitives to build a more reliable, scalable, and feature-rich service mesh. Our software stack is based on leading edge open source software like Envoy for data plane and Istio for control plane. The opportunities to enhance the capabilities of the OSS software and contribute back to the community are immense. The team has already made active upstream contributions to the Envoy project. We intend to transform the way our north-south traffic is secured, load balanced and proxied before entering our core service mesh. We are looking to add experienced distributed systems engineers who are passionate, hungry for new challenges, can step up and own large areas of that vision.
Some attributes of successful candidates:
* Passion for service ownership, building reliable, and self-healing services.
* Proven ability to work in complex team environments and deliver under pressure with dependency constraints.
* Expertise in building large scale distributed systems, especially in public cloud environments (i.e. AWS, GCP).
* Skilled in balancing live-site management, feature delivery, and retirement of technical debt.
* Familiarity with crash-only and recovery-oriented software design.
* Proficient in designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers.
* Capable of driving and delivering thin slices of end-to-end functionality on a regular cadence with data-driven feedback loops.
Requirements:
* 10+ years of experience with strong infrastructure background.
* Define and drive the technical strategy for infrastructure platforms, including compute, networking, storage, and observability systems that serve as the
foundation for all engineering teams — owning architecture decisions, setting multi-year roadmaps, and ensuring systems scale reliably to meet business growth.
* Raise the engineering bar across the organization by establishing paved-path patterns for reliability, performance, and operational excellence — mentoring senior engineers, leading design reviews, and driving cross-team alignment on infrastructure standards that reduce toil and accelerate delivery.
* Experience with Istio/Envoy is a huge plus.
* Proficiency with Golang, Java and/or C++ in a Linux/UNIX data center environment.
* Experience in operating large scale cluster management systems (e.g. Kubernetes) of a mission critical service.
* Strong knowledge of network technologies, such as TCP/IP, DNS, TLS termination, HTTP proxies, network load balancing, etc.
* Experience with cloud infrastructure automation tools, frameworks, workflows, and validation platforms.
* Working knowledge of CI/CD, configuration management and Infrastructure as Code principles (e.g. Spinnaker, Terraform).
* Experience with Agile development methodology (e.g. Scrum) and Test-Driven Development, with attention to code quality, and delivering secure code.
* Participation in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available.
* Experience in using telemetry and metrics to drive operational excellence.
As a Named Account Executive specializing in selling into Higher Education customers you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.
Territory: WA, OR, ID, and MT (must live in territory)
Join our dynamic team and help Higher Education organizations leverage Salesforce solutions to enhance their operations and better serve their constituents.
Key Responsibilities
Cultivate and maintain enduring relationships with Higher Education clients
Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
Provide regular progress updates to management regarding client accounts.
Monitor and report on key performance metrics, including client retention and revenue growth.
Maintain a high level of client satisfaction by consistently exceeding expectations.
Work collaboratively with internal teams to devise solutions for complex challenges.
Address and resolve client issues in a timely and efficient manner.
Keep clients informed about new product features, updates, and enhancements relevant to their needs.
Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
Collaborate closely with clients to formulate customized account strategies.
Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
Stay informed about industry trends, government regulations, and competitive offerings.
Develop an in-depth understanding of Salesforce products and solutions.
Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
Qualifications:
7-10+ years of quota carrying software or technology sales and account management experience, ideally to Higher Education customers.
Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer role
We're hiring an LMTS Release Engineer to lead release management across our Java backend services, Node.js platform layer, and iOS client apps. This is not a traditional CI/CD role, and it is not a hands-off architect role either. As an LMTS, you'll set the technical direction for how we ship software in the agentic era (where AI agents author code, open PRs, run validation suites, and propose merges autonomously) and you'll build the critical pieces yourself. You're the senior technical voice on release strategy, the person other engineers escalate to, and the one designing the trust layer that lets us safely ship code authored by humans and agents alike.
Release strategy across three runtimes. Java (Maven/Gradle, JVM services), Node.js (npm/pnpm, microservices and tooling), and iOS (Xcode, fastlane, App Store Connect, TestFlight). Define one coherent release story across all three and lead its execution.
Agentic release pipelines. Architect and build the infrastructure that lets AI coding agents propose, validate, and ship changes safely: automated diff review, policy-as-code merge gates, signed-commit attestations, and human-in-the-loop approvals at the right friction points. You own this design end-to-end.
Release automation and tooling. GitHub Actions / Jenkins / Buildkite pipelines, artifact registries (Artifactory, npm registry, internal CocoaPods/SPM mirrors), code signing for iOS, reproducible builds, SBOM generation.
Branching, versioning, and cut strategy. Trunk-based development, semantic versioning, release trains, hotfix paths. Define what "ready to release" means for each runtime and enforce it.
Observability and rollback. Deployment dashboards, canary/progressive rollout for backend, phased iOS rollouts, fast rollback. Mean-time-to-recovery is a metric you own.
Compliance and supply chain. SLSA-aligned build provenance, dependency vulnerability gating, secret scanning, license compliance — especially important when agents are committing code.
Technical leadership. Mentor MTS and SMTS engineers on release engineering practices, set the bar for design reviews in this domain, and represent release engineering in cross-org architecture forums. Influence direction without needing positional authority.
8+ years in release engineering, build engineering, or developer infrastructure, with demonstrated technical leadership on a platform-scale system.
Hands-on release experience with at least two of: JVM ecosystem (Maven/Gradle, Spring Boot, JAR/WAR publishing), Node.js ecosystem (npm/pnpm/yarn, monorepos, package publishing), or iOS (Xcode build settings, code signing, provisioning profiles, App Store submission, TestFlight). Working knowledge of the third.
Deep CI/CD platform expertise — GitHub Actions, Jenkins, Buildkite, CircleCI, or similar. You can debug a flaky pipeline by reading logs, not by retrying.
Strong scripting (Bash, Python, or TypeScript) and infrastructure-as-code (Terraform, Pulumi).
Deep Git internals — rebases, bisects, signed commits, hooks, monorepo workflows.
Track record of designing merge policies, branch protection, and release governance for orgs of 100+ engineers.
Experience leading cross-team technical initiatives end-to-end (from design through rollout) and driving alignment across engineering, security, and product.
Direct experience integrating AI coding agents (Claude Code, Cursor, Copilot Workspace, Devin, internal agent frameworks) into a development workflow, or a clear, opinionated point of view on how that integration should work.
Familiarity with policy-as-code (OPA, Conftest), attestation frameworks (Sigstore, in-toto, SLSA), and supply-chain security tooling.
Experience running iOS releases at scale: provisioning automation, certificate rotation, App Store review handling, staged rollouts, crash-rate gating.
Background in incident response and on-call leadership.
Prior experience as the senior-most engineer in a release/build org, setting technical direction across multiple teams.
You treat release pipelines as a product, with internal users (humans and agents) and quality metrics.
You're allergic to manual steps. If something is done twice, you've already started automating it.
You have strong opinions about where humans belong in the loop and where they shouldn't be.
You can talk to a senior iOS engineer about provisioning profiles and a backend platform lead about deployment SLOs in the same hour.
You raise the bar for the engineers around you through code review, design review, and direct mentorship, without becoming a bottleneck.
You're excited, not anxious, about agents writing production code. You see your job as making that safe at scale.
Release engineering used to be the bottleneck. In the agentic era, it becomes the trust layer: the thing that lets organizations safely accept code from AI systems and ship at a pace humans alone couldn't sustain. As LMTS, you're the technical leader designing that trust layer for our platform.
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Lead Release Engineering, Agentic Platform", "Job_Requisition_Additional_Locations": "California - San Francisco", "Job_Requisition_Primary_Location": "California - Palo Alto", "Job_Requisition_Ref_ID": "JR345063", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California" ], "Locations": [ "Palo Alto", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Manager--Business-Development--BDR----French-Speaking_JR345503", "External_Job_Posting_Start_Date": "2026-06-22", "Job_Description": "Location: Dublin, Ireland (Covering the French Market)
The Opportunity
Ready to pioneer the next frontier of sales excellence? We are seeking an established, high-performing Sales Leader—currently operating as a Sales Manager managing Account managers, Account Executives and/or Business Development Representatives (BDRs)—to spearhead and transform our French market organization.
This isn’t a traditional "maintenance" management role. We are undergoing a major shift in how we go to market. As a Business Development Manager, you will act as a critical change agent, scaling a high-velocity team while actively evolving our sales development organization. You will be at the forefront of integrating Agentic AI into our workflow—shifting the team from manual outreach to strategic AI orchestration—while continuing to act as a world-class talent incubator for the next generation of AEs.
If you are a strategic leader who thrives on navigating ambiguity, driving change management, and leveraging cutting-edge technology to unlock revenue, this highly visible role is your next career defining step.
Your Impact
Change Management & Evolution: Lead the strategic shift of the sales development organization. You will guide the team through process overhauls, shifting mindsets, and adopting modern methodologies as our go-to-market strategy evolves.
Agentic AI Innovation: Drive the adoption and mastery of Agentic AI tools within the team. You will train and scale the organization to leverage autonomous AI agents for deep research, hyper-personalized prospecting, and workflow automation, multiplying team output and pipeline quality.
Talent Incubator: Recruit, onboard, and coach a diverse team, preparing them for future promotion into closing Account Executive roles through rigorous pipeline and sales competency training.
Strategic Market Leadership: Design and execute sophisticated sales strategies tailored to the nuances of the French territory, turning raw data and AI-driven insights into high-value revenue pipeline.
Performance & Tech Optimization: Define objectives, design creative team incentives, and cultivate a culture of high performance. Balance human emotional intelligence with advanced technology to maximize productivity.
Cross-Functional Alignment: Partner closely with Sales Leadership, Marketing, and Operations to optimize campaign follow-ups, refine tech stacks, and report on lead quality and revenue impact to senior stakeholders.
What We Are Looking For
Current Sales Leadership Experience: You are currently operating in a Sales Leader position, with a proven track record of directly managing, mentoring, and scaling Account Executives, Account Managers and/or Business Development teams.
Language Mastery: Absolute fluency (written and spoken) in both French and English is mandatory for this role.
Change Agent Mindset: Proven experience leading teams through organizational, cultural, or technological change. You don't just manage processes; you inspire people through transitions.
Tech-Forward Vision: A strong passion for—and ideally experience with—the intersection of Sales and AI. You understand how Agentic AI can be used to supercharge pipeline generation, and you know how to operationalize it.
Sales Background: A consistent, proven track record of over-achieving quotas in enterprise software sales (CRM, SaaS, or Enterprise Applications preferred).
Communication Mastery: Exceptional interpersonal skills with a natural ability to manage upwards, collaborate cross-functionally, and build trust within a multi-cultural, fast-paced environment.
About MuleSoft, a Salesforce Company
Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity.
Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row.
Responsibilities
Design and deliver scalable software solutions for Automation & MuleSoft agentic cloud services
Gather and transform product requirements into an actionable engineering plan
Understand and practice Agile methodologies for software development
Influence and collaborate with cross-functional teams to deliver projects end-to-end
Design, implement, and tune robust APIs and features that scale in a multi-tenant environment
Required Skills
BS or MS in Computer Science, a related field, or equivalent practical experience
3+ years of experience in software development
Deep knowledge of object-oriented programming languages such as Java, Go, or Python (Node.js or JavaScript a plus)
Broad knowledge of web standards and API protocols: REST, SOAP, XML, WSDL, HTTP, JSON, etc.
Experience with Spring, gRPC, REST, and HTTP protocols
Experience with Agile development methodologies
Experience with application/data integration and connectivity
Experience with distributed systems concepts such as scalability, fault tolerance, and load balancing
Experience with cloud-native architectures on AWS or GCP
Ability to identify limitations and offer solutions to challenging engineering problems
Department Description:
成長を続ける当社CSG (Customer Success Group) の一員となるAssociate Account Partner(アソシエイト・アカウント・パートナー) を募集しています。
AAPは、高いプロ意識を持って問題解決に取り組み、Salesforceのプラットフォーム上でお客様が成功するようSalesforceのサービス (Success Cloud) をセリングする情熱を持った人材です。
AAPには、高い協調性、コミュニケーション（文章力および会話力）とプレゼンテーションが求められます。
AAPはサービス営業（AP：アカウントパートナー）と協力し、中規模のお客様および大企業グループにおける中小規模のサービス案件の受注を支援します。
従って、この規模のお客様セグメントにおいてチームセリングを行い商談を成約させた実績は必須です。当社のサービスによるお客様の課題解決や、当社の技術に対する投資から最大限のメリットを得る方法を分かりやすく説明することができる能力を示す実績も必要です。また、成長志向で自主性があること、率先して行動すること、営業目標を継続して達成または上回った実績を必要とします。
Role Description:
・与えられた数値目標に対して「目標達成計画」を策定し、定期的に更新します。
・お客様・パートナーへのアプローチおよび社内の関連者との連携により質の高いパイプラインを創出し営業ステージを進めて行きます。
・お客様への提案状況に従って自身のパイプラインの質を維持・管理し、オープンパイプラインの各商談を毎週適切に更新します。
・お客様のビジネス課題を理解し、Salesforceのサービスソリューションとそれによるお客様のビジネス上のメリットを定義しお客様に提案します。
・お客様にとって信頼できるアドバイザー(Trusted Advisor) となります。
・プロジェクトまたはプログラムを成功させる方法について、説得力のあるビジョンを創造します。
・お客様にとって大きな成功と事業価値を生み出すことをゴールとする、当社の変革ソリューションについて訴求し、お客様の「デジタルトランスフォーメーション」を支援する提案をします。
・お客様にSalesforceの持つグローバルレベルの実績と経験を提供します。顧客戦略においては、マーケティング、ビジネスデベロップメント、ソリューションアドバイザー、アカウントの各チームと効果的に連携します。
・提案活動においては、関連するアカウント営業、プリセールスSE、デリバリーチームとお互い信頼関係を持って自身の役割を明確に共通理解し商談を進めて行きます。
・業界の専門知識、購買ペルソナ、ビジネスの洞察力を活用し、お客様のモチベーション、ビジネスの原動力、戦略のゴール、目標、望ましいビジネスの成果を理解します。常に目標を達成または上回る動機を持ち続けます。
Minimum Qualifications:
・3～5年以上の営業経験があること営業方法論の知識があること
・IT部門だけでなくLOB (事業部門、ユーザー部門) の役職者とリレーションを構築し、コミュニケーションできるスキルがあること明らかな反論に対応するスキル、あるいはこじれたお客様への対応および社内問題解決の実績があること
・中規模以上のビジネスに対応した経験があること内外のプレッシャーがある中で、優先順位を付けて効果的に業務を遂行する能力があること
・発見・傾聴・評価・ソリューション営業の高いスキルがあること
・協調的に仕事を遂行でき、変化が早く激しい仕事環境で成功する能力があること
・カスタマーサクセスの理念、デリバリーの方法論・アプローチ・配慮に関する知識があること
・Salesforce製品およびプラットフォームの特徴・機能・最適な使用方法に関する知識があること
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Senior Associate Account Partner", "Job_Requisition_Primary_Location": "Japan - Tokyo", "Job_Requisition_Ref_ID": "JR345399", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Tokyo" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Virginia---Washington-DC-Metro---Remote/VP--Federal-Government-Affairs_JR345541", "External_Job_Posting_Start_Date": "2026-06-08", "Job_Description": "Salesforce is seeking a strategic Vice President of Federal Government Affairs to help lead the company’s engagement with the U.S. federal government across both the legislative and executive branches. This leader will serve as a senior advocate before Congress and a trusted advisor on the defense, national security, and technology policy landscape that increasingly shapes Salesforce’s federal business — especially the work of Missionforce.
As great-power competition, alliance modernization, and rapid technological disruption reshape national security priorities, this role sits at the intersection of policy, defense, and emerging technology. The ideal candidate brings deep congressional fluency together with substantive command of national security and defense policy, and the relationships across Capitol Hill and the broader national security enterprise to advance Salesforce’s federal agenda at a pivotal moment.
What You’ll Do
Serve as Salesforce’s senior representative and advocate before the U.S. Congress, with particular focus on the House and Senate Armed Services Committees, Defense Appropriations Subcommittees, and committees with jurisdiction over technology, national security, and IT modernization policy.
Lead strategy and execution around the National Defense Authorization Act (NDAA) and the federal appropriations process, identifying opportunities and managing risks across the full legislative cycle.
Translate a sophisticated understanding of defense, intelligence, and national security policy into actionable engagement strategy — anticipating how shifts in the strategic environment and great-power competition reshape federal priorities and procurement.
Build and maintain deep, bipartisan relationships with Members of Congress, committee staff, and senior congressional leadership, as well as counterparts across the Department of Defense, the Intelligence Community, and the interagency.
Develop and execute a comprehensive congressional engagement strategy that anticipates legislative trends.
Help manage outside consultants, advocacy partners, and coalition relationships in a manner that amplifies the company’s advocacy.
Partner cross-functionally with Salesforce’s policy, legal, communications, and sales teams — and with Missionforce — to align federal engagement with growth opportunities and business needs.
Represent Salesforce in coalitions, industry associations, and stakeholder forums with a federal and national security focus.
Track and analyze legislative and policy developments across defense, intelligence, technology, procurement, and appropriations, providing senior leadership with timely, actionable intelligence.
Advise on political and geopolitical dynamics and develop a long-term engagement strategy that deepens the company’s ties with key policymakers as committee control and congressional leadership evolve post-midterms.
Recruit, develop, and manage a team of government affairs professionals — focused on growth and impact, and adaptable enough to evolve with business needs.
What We’re Looking For
15+ years of combined experience across Congress, the Department of Defense, the Intelligence Community, and/or the national security enterprise, with demonstrated success navigating the federal legislative and policy process.
Significant congressional credential — prior experience as a senior congressional staffer, national security or defense advisor, committee counsel, or Member of Congress strongly preferred.
Substantive command of defense, intelligence, and national security policy, including the dynamics of great-power competition, alliance and coalition management, and defense industrial capacity.
Deep expertise in the NDAA and federal appropriations process, ideally with cross-sector experience spanning defense, technology, or adjacent fields.
Proven relationships with senior Members or staff on the House and Senate Armed Services Committees and/or Defense Appropriations Subcommittees, and credibility across the broader national security community.
Strong understanding of defense policy, federal procurement, and the interplay between authorization and appropriations.
Exceptional political and strategic instincts, with the ability to read and respond to shifting legislative and geopolitical dynamics — especially in election cycles.
Experience managing and leveraging executive engagement opportunities — from briefing materials to staffing and follow-up with senior principals.
Outstanding written and verbal communication skills; able to distill complex policy and national security issues for executive audiences.
Experience working in or with the private sector on federal policy issues preferred.
Why This Role, Why Now
Missionforce is rapidly reshaping how Salesforce engages the federal and national security arena. This is a pivotal moment to build and execute a proactive strategy that connects Capitol Hill, the Department of Defense, and the wider national security enterprise.
Salesforce is not looking for a leader who is simply active or well-known in Washington, but one who understands the national security landscape deeply — and helps shape it.
", "Job_Family_Group": "Global Affairs", "Job_Posting_Title": "VP, Federal Government Affairs", "Job_Requisition_Additional_Locations": "Maryland - Washington DC Metro - Remote", "Job_Requisition_Primary_Location": "Virginia - Washington DC Metro - Remote", "Job_Requisition_Ref_ID": "JR345541", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $212,700 - $374,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Maryland", "Virginia" ], "Locations": [ "Remote" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Director-of-Product-Management--Agentic-Workflows_JR345400", "External_Job_Posting_Start_Date": "2026-06-19", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "Location: San Francisco, CA (Hybrid - 3 days in office)
About the Team
The Agentic Workflows team builds the foundational platforms and tools that empower every Salesforce user to build and orchestrate AI workflows on a trusted enterprise platform. Our mission is to democratize AI by making it effortless for users to design, test, and run intelligent automations that elevate their daily business processes. We operate with a startup-like velocity - shipping monthly, prioritizing high talent density, and collaborating in-person right here in San Francisco to shape the next era of computing.
About the Role
As a Director of Product Management for Agentforce Grid, you will define the future of how enterprises design, test, and execute AI-powered work. Agentforce Grid is Salesforce's AI-native builder for orchestrating data, agents, actions, and business processes at enterprise scale. It combines the familiarity of spreadsheets with the power of autonomous agents, enabling users to transform datasets into intelligent workflows.
You will own the product vision, strategy, and roadmap for Grid, helping establish it as the primary interface through which organizations operationalize AI across sales, service, marketing, commerce, and beyond.
This high-leverage, individual contributor role sits at the intersection of AI systems, workflow orchestration, developer platforms, and end-user experience. Success requires simultaneously thinking about workflow abstractions, execution engines, APIs, and the human experience of building with AI.
You will partner closely with Engineering, Design, Product Marketing, and GTM teams to accelerate adoption, unlock new categories of use cases, and shape the future of enterprise workflows.
What You’ll Do
Own the Product Lifecycle: Define the multi-month vision, core strategy, and execution roadmap for Agentforce Grid across workflow authoring, execution, orchestration, evaluation, and governance, and a compelling long-term vision for how humans and AI agents collaborate inside enterprise workflows.
Drive Scale & Adoption: Focus ruthlessly on user activation and product adoption. Partner with early adopters to identify workflow friction, iterating rapidly based on user telemetry and qualitative feedback, to guide product decisions.
Ship Monthly: Partner lock-step with world-class Engineering and Product Design teams to maintain a high velocity delivery cadence without compromising on security, scale, or user delight.
Evangelize the Platform: Serve as the strategic voice and evangelist for Agentforce Grid across the company and to our customers. Align internal GTM, Sales, and Solutions engineering teams, while directly engaging with enterprise customers to co-ideate on novel use cases. Represent Agentforce Grid internally and externally through customer engagements, product reviews, executive briefings, and industry events. Help establish Salesforce as the category leader in agentic workflow platforms and AI-powered automation.
Who You Are
You have built and scaled highly technical products such as workflow platforms, developer tools, data systems, integration platforms, AI infrastructure, orchestration frameworks, or enterprise application platforms.
An Architect of Simplicity: You have impeccable product judgment. You know how to take abstract AI concepts and frame them inside an intuitive user interface that citizen developers can manipulate.
Customer-Obsessed & Data-Driven: You make decisions rooted in deep customer empathy and hard evidence. You look at data to see where users drop off, and you interview users to understand their real-world workflows.
An Ambiguity Thriver: You excel at driving alignment, clarity, and decisive action across diverse cross-functional stakeholders (Product, Engineering, Design, and GTM) in a fast-paced, rapidly shifting market.
Qualifications
6+ years of Product Management experience, including ownership of technical platform products.
Experience building workflow automation, orchestration, developer tooling, AI platforms, data products, or enterprise infrastructure.
Experience launching products from incubation through broad enterprise adoption.
Experience defining platform strategies that balance user experience, extensibility, and ecosystem growth.
Strong analytical skills with experience leveraging product telemetry and experimentation to drive adoption.
Exceptional written, verbal, and visual communication skills.
Must be located in or willing to relocate to the San Francisco Bay Area to support our collaborative, in-person team dynamic (3 days a week in-office).
We are seeking a detail-oriented and analytically minded operations professional to serve as the Assessment Insights & Operations Senior Manager/Director for the Global Life Sciences Activation & Adoption (A&A) division. Sitting within the Portfolio Intelligence & Governance pod, this role is the primary data collection and synthesis engine of the team — executing the end-to-end quarterly assessment process and translating raw account data into the portfolio intelligence that drives strategic intervention across the AFLS ecosystem.
You will be the operational heartbeat of the assessment function, ensuring that every account in the global portfolio is evaluated, scored, and tracked with precision. From conducting AE and CSM outreach to maintaining the Global Portfolio Health Dashboard, you will serve as the connective tissue between field teams, data systems, and the insights that guide the Portfolio Strategy & Intelligence Lead.
ROLE DESCRIPTION
The right candidate will be a highly organized, data-fluent operator who thrives on turning assessment inputs into insight — ensuring the AFLS assessment cycle runs seamlessly every quarter and that portfolio health data is always current, accurate, and actionable. You'll:
Execute the quarterly assessment process end-to-end, serving as the primary data collection and synthesis layer for the global portfolio.
Conduct AE and CSM outreach; lead assessment interviews across the global account portfolio to gather structured inputs aligned to the 10-dimension scoring rubric.
Collect account data from CRM, support systems, and stakeholder inputs; evaluate and score accounts consistently against the established assessment framework.
Manage the operational logistics of each quarterly assessment wave — including scheduling, tracking interview completion, and escalating non-responsive accounts and execution blockers to the Portfolio Strategy & Intelligence Lead.
Organize and centralize data feeds for portfolio health; build and maintain the Global Portfolio Health Dashboard in CRM Analytics / Tableau CRM.
Prepare quarterly portfolio health reports and individual account risk scorecards; participate in sharing findings with internal teams, customers, and SI partners.
Support the preparation of case studies and content for customer workshops and marketing events.
Manage the market insights and events calendar in partnership with the Program Manager — including case study deadlines, marketing event submissions, customer workshop scheduling, and thought leadership deliverables.
Coordinate logistics for customer workshops and partner events: invitations, agendas, and follow-up tracking.
Support the AI Architect in organizing data feed inputs and maintaining documentation for the assessment agent build.
REPORTING & ORGANIZATIONAL STRUCTURE
Reporting line: Reports to the Senior Director, Portfolio Strategy & Intelligence
Pod alignment: Operates within the Portfolio Intelligence & Governance pod alongside the Senior Director, Portfolio Strategy & Intelligence and AI Architect
Collaboration: Works closely with AEs, CSMs, and the AI Architect; serves as the primary field-facing point of contact during quarterly assessment cycles and a key coordination partner for the Program Manager
FINANCIAL & BUSINESS ACCOUNTABILITY
Ensures the accuracy and completeness of portfolio health data that underpins the team's prioritization decisions and resource allocation across the AFLS account base.
Directly supports the improvement of the overall Account Health Score by executing a rigorous, consistent quarterly assessment process that enables early risk identification and proactive intervention.
Ensures all assessment activities and market insights outputs are aligned to NNAOV growth objectives for the AFLS portfolio.
SUCCESS METRICS (KEY SUCCESS OBJECTIVES — KSOS)
Assessment Execution — Achieve 100% quarterly assessment completion across all targeted accounts within the global portfolio, with all accounts scored against the 10-dimension rubric within each assessment wave cycle.
Portfolio Health Visibility — Maintain fully current, accurate portfolio health reports, ensuring the Senior Director and SVP have real-time visibility into account risk and health trends.
Operational Cadence — Ensure all quarterly assessment waves are executed on schedule, with zero un-escalated blockers and complete interview tracking documentation.
Insights Quality & Market Intelligence — Produce quarterly portfolio health reports, account risk scorecards, and market insights content that are consistently accurate, well-sourced, and ready for internal leadership consumption, customer-facing delivery, and SI partner engagement
SPECIFIC KNOWLEDGE & SKILLS
Assessment Operations & Data Collection
Proven ability to manage end-to-end assessment or data collection cycles across large, distributed account portfolios — including outreach, scheduling, interview execution, and data synthesis.
Experience applying structured evaluation frameworks and assessment methodologies consistently across large, diverse portfolios — with the discipline to gather, weigh, and synthesize multi-source inputs into reliable, repeatable outputs
Data Management & Analytics
Hands-on proficiency with Salesforce reporting and analytics tools including CRM Analytics, Tableau CRM, and Salesforce Reports & Dashboards to build, maintain, and iterate on portfolio health dashboards.
Strong ability to collect, organize, and centralize data from multiple sources — CRM systems, support platforms, and stakeholder inputs — into coherent, decision-ready datasets.
Stakeholder Engagement & Communication
Skilled at conducting structured working sessions with field teams (AEs, CSMs) to gather account-level inputs and navigate non-responsive or complex accounts.
Comfortable preparing and presenting portfolio health reports, account risk scorecards, and executive-ready materials for internal teams, customers, and SI partners.
Event & Logistics Coordination
Experienced in managing multi-track calendars and coordinating end-to-end logistics for customer workshops, partner events, and marketing engagements — from invitations and agendas through to follow-up tracking.
Proven ability to manage a content and events calendar across multiple concurrent workstreams with competing deadlines.
Agility & Innovation
Comfortable operating in a dynamic, fast-moving environment and able to adapt processes as the assessment program scales across new geographies and account segments.
Familiarity with AI-assisted productivity tools (such as Agentforce, Slack AI, Einstein Copilot, Gemini, or equivalent) to accelerate data synthesis, interview documentation, and stakeholder communication.
Willingness to support agentic technology builds — including organizing structured data feed inputs and maintaining documentation for AI-powered assessment tools.
Data, Analytics & Tooling Proficiency
Hands-on proficiency with CRM Analytics / Tableau CRM for building and maintaining portfolio health dashboards and account risk scorecards.
Experienced with program and project management tools such as JIRA, Smartsheet, Asana, or equivalent for tracking assessment wave logistics, interview completion, and event calendar management.
Proficiency with Google Slides, PowerPoint, and Google Docs/Quip for building quarterly portfolio health reports, account scorecards, and customer-facing materials.
ROLE REQUIREMENTS
5–8+ years of experience in Business Operations, Customer Success Operations, Program Coordination, or a related field — preferably within the Enterprise Cloud or Life Sciences technology space.
Demonstrated experience executing structured data collection or assessment processes across large, complex account portfolios.
Strong analytical skills, with a track record of translating multi-source data into clear, actionable reporting and health metrics.
Proven ability to coordinate logistics and manage calendars across multiple concurrent initiatives — workshops, marketing events, quarterly reporting cycles — without losing detail or momentum.
Excellent interpersonal skills; comfortable conducting working sessions with field-facing teams (AEs, CSMs) and engaging external stakeholders including customers and SI partners.
Highly organized, self-directed, and capable of managing competing priorities in a fast-moving, global operating environment.
Hands-on familiarity with the Salesforce platform, CRM Analytics / Tableau CRM, and Salesforce Reports & Dashboards is required.
Internal Salesforce experience or background is a strong plus.
*LI-Y
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Working in a passionate Pre-Sales Solution Engineering team that puts teamwork first
Collaborate with account executives on a daily basis to ensure the technical and commercial win
Leaders who really care about your development and success
Working for a company that truly lives its core values Equality and Sustainability
Working for one of the most innovative companies worldwide
Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success
Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal
Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing
Respond to Request for Information/Proposal documents
Work hands-on with prospects and customers to deliver both standard and customized solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions, from demo and proof of concept to design and implementation
Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing
Stay ahead of and immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them
Provide ongoing, post-sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success
Are “Salesforce Smart” and value knowledge, Innovation, Integration and adapt to change
Have a desire to “Win As A Team”
Are a “Courageous Communicator”, who is comfortable giving and receiving constructive feedback
Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people
Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences
Skills to establish trust with clients, and the ability to influence key decision makers
Experience with EAI, ESB, SOA, API Management, REST, JSON, SOAP, WSDL
Hands-on Java development experience and ability to code and debug against Java APIs is preferred
Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred
Experience and ability to build and deliver Proofs of Concept (PoCs) and to respond to functional & technical elements of RFIs/RFPs independently
A passion for technology and an ability to translate that passion to impact business for our customers
Experience with Solution Engineering for Key Account Management preferred
Ability to travel as needed
Degree in IT / Business Informatics or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role
Languages: Italian and English
The typical base salary range for this position is EUR 56,325 to EUR 75,375 annually. Collective Bargaining Agreement: Impiegato Level 1
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
The Experience
We're looking for a Lead Solution Engineer to join the Tableau team at Salesforce. In this role, you will serve as a trusted technical advisor and key partner — translating complex customer business challenges into tailored Tableau and Salesforce solutions. You'll work at the intersection of technology, strategy, and storytelling, helping our most strategic customers unlock value through data and AI-powered analytics.
This is a chance to grow your technical leadership, build executive relationships, and shape how our most strategic customers experience the future of data and AI — all within one of the most innovative teams in enterprise software.
What You'll Actually Be Doing
Lead the full solution engineering (SE) cycle — from discovery through close — in collaboration with executives, product specialists, and engineering
Design and deliver customized demonstrations that showcase Tableau's data and AI capabilities to both technical and executive audiences
Serve as a technical thought leader, articulating the value of Tableau Classic, Tableau Next, Agentforce, and Data360 to drive business transformation
Drive executive-level engagement through live demos, points of view (POVs), and strategic thought leadership in 1:1 and broader forum settings
You're Our Person If...
You have experience in solution engineering, pre-sales consulting, enterprise software delivery, or customer success
You have hands-on experience with Tableau, Salesforce, or comparable analytics/CRM (Customer Relationship Management) platforms
You can lead discovery sessions, understand complex institutional challenges, and craft tailored solutions
You communicate clearly across audiences — from data analysts to C-suite executives
A related technical degree required
Even Better If...
You hold Salesforce and/or Tableau certifications (e.g., Tableau Desktop Specialist, Salesforce Administrator, Data Cloud, AI certifications)
You have practical experience with CRMA (CRM Analytics), Agentforce, Data360/Data Cloud, and AI/ML concepts including LLMs (Large Language Models) and generative AI
You have a track record of executive-level engagement and influence
You're familiar with semantic data modeling and data pipeline architectures
Salesforce provides a compelling opportunity for sales professionals who are passionate about helping customers transform how they engage with businesses and consumers. With industry-leading CRM capabilities and an AI-first platform, Salesforce enables companies to connect data, teams, and customers on a single, trusted platform. This role will be responsible for managing and expanding strategic Digital Native accounts in Korea. The successful candidate will support customers operating across both B2B and B2C business models, and position Salesforce as a unified platform for customer engagement, data-driven execution, and AI-enabled productivity.
Why Salesforce
・Work with leading Digital Native companies in Korea on complex B2B and B2C initiatives
・Sell an integrated CRM, Data, and AI platform that connects customers, partners, and consumers
・Be part of a collaborative, performance-driven culture focused on customer success and long-term value
Responsibilities
・Drive new business and account expansion within assigned Digital Native accounts, aligned with both B2B operational needs and B2C growth strategies
・Engage stakeholders across sales, marketing, digital, IT, and executive leadership
・Position Salesforce solutions to support:
*B2B sales effectiveness, channel and field execution
*B2C consumer engagement, marketing, and loyalty
・Build and maintain a healthy pipeline through account-based selling, marketing programs, and partner collaboration
・Manage the end-to-end sales process in collaboration with Sales Engineers, Professional Services, and partners
・Deliver accurate forecasting while balancing short-term results and long-term account growth
Required Skills
・8 years+ of IT or SaaS sales experience
・IT Consulting background is preferred
・Experience with Digital Native accounts and understanding of both B2B and B2C business models
・Ability to engage executive stakeholders and manage complex sales cycles
・Understanding of consumer engagement and data-driven business models
・Experience with platform-based solutions and partner collaboration preferred
Slack is looking for a Sr. Director of Product Management to own and evolve the product vision for bringing Slack and Salesforce together, making Slack the indispensable conversational front door to Salesforce for every customer, from a 5-person startup to the largest enterprise.
This is a rare opportunity to sit at the intersection of two of the world's most widely used enterprise platforms, and to define what it means to reimagine CRM to be AI-first in Slack. You'll lead product strategy for CRM in Slackbot, SlackCRM, and SlackFirst — three of the highest-priority bets in Slack's FY27 roadmap.
Define and drive the product vision to make Slack the conversational interface for CRM
Own the product roadmap across SlackCRM, SlackFirst, Slackbot CRM, and more balancing near-term delivery with long-term strategy
Drive prioritization and navigate complex cross-org dependencies across both Slack and Salesforce
Work closely with Salesforce Clouds to reimagine cloud-specific SlackFirst experiences that are AI-first in Slack
Lead operational excellence through Slack WBR, quarterly reviews, and metric-driven prioritization
Partner closely with engineering, design, and other cross-functional teams to align strategy with execution
Represent Slackforce product priorities in Slack PDE planning and Salesforce roadmap alignment
Bring Slack's product-led-growth muscle to CRM to generate new Salesforce logos
Champion and execute the Pricing and Packaging strategy for CRM in Slack
Partner closely with marketing, enablement, and sales to ensure SlackFirst solutions are not only successfully brought to market but also adopted and loved by customers
Working in close partnership with Slackforce engineering and design teams, this product leader is accountable for:
Slackbot CRM: Own the roadmap for CRM in Slackbot including natural language CRM queries, write-back actions, native line of business skills, rich agentic UI, and Agentforce orchestration
SlackCRM: Own the 0-1, AI-powered growth engine for sales, service, and marketing natively built in Slack for SMBs. Drive new logos for Salesforce through frictionless onboarding, PLG-driven acquisition, and rapid iteration to achieve product market fit.
SlackFirst Primitives & Cloud Experiences: Shape the product strategy to reimagine CRM AI-first in Slack. This includes prioritizing CRM product surfaces, delivering new, AI-first experiences from JTBD, and expanding SlackFirst primitives including native approvals, Salesforce Channels, Seamless Salesforce App, Salesforce List Views, notifications, action items, and more.
Seamlessly Integrated Platform: Own the roadmap for seamless identity, infrastructure, and data integration — including OrgJWT migration, permissions and metadata sync, and auto-auth reliability.
Mobile: Drive the mobile-first strategy for the new interface for Salesforce.
10+ years in product management, ideally spanning both platform and end-user product at a B2B SaaS company
Proven track record shipping at scale across complex, multi-stakeholder environments with cross-org dependencies
A related technical degree required
Operates with clarity and speed: prototypes the path forward, rapidly iterates based on user feedback, and ships products people want to use
Deeply customer-obsessed: can hold both the SMB founder and the enterprise admin in mind simultaneously
Builder mentality: energized by greenfield and ambiguous spaces, not just optimizing what exists
Low ego, high ownership: leads from the front and gets into the details when it matters
Excellent cross-boundary collaborator: earns trust across org lines through alignment on customer needs and outcomes
Strong communicator: can distill complex platform dependencies into clear product narratives for executives and customers
Deep understanding of CRM, enterprise workflow, or productivity software — and how users actually adopt (or don't adopt) these tools
Proven experience directly managing and developing senior product managers, including directly managing managers, across a large, matrixed organization
Demonstrated ability to lead cross-functional teams and influence across org boundaries without direct authority
Experience building AI-powered product experiences, particularly conversational or agent-driven workflows
Familiarity with the Salesforce ecosystem — understanding of CRM data models, Agentforce, and how Slack fits within the broader Salesforce platform
Experience leading PLG-driven product strategy, including acquisition funnels, trial design, and conversion optimization with strong data instincts
Experience navigating multi-platform product development (e.g., mobile, web, embedded surfaces)
Salesforce Commerce Cloudは日本事業の展開拡大に際して、東京エリアを中心に担当するセールスエグゼクティブを募集しています。直販営業スタイルで新規・既存顧客に対して、eCommerceを起点として顧客ビジネスの理解に基づきクライアントのビジネス拡大に対する提案を行います。営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
業務内容
主に東京エリアを中心とした大手企業を担当Responsibilities:世界No.1 CRMソリューションプロバイダーにおけるECソリューションを、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様など協調しながら新規顧客開拓、既存顧客の深耕を推進をし、自身の売上目標（個人業績）の達成を目指していただきます。B2C のプラットフォームであるCommerce Cloudを直販形式で提案及び販売いただきます。Salesforceの他のソリューションの理解を含め、顧客ニーズの実現に合わせた提案を実施いただきます。製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。提案先の多くはCxO、役員クラスで、経営及び事業戦略における課題解決に向けた提案を推進いただきます。製品のスペシャリストでありながら、セールスリードの職務を遂行いただきます。担当テリトリーの中で年間の販売戦略の策定及びセールスプレイの実行頂きます。キーパートナーとなるデジタルエージェンシー、システムインテグレーター、フルフィルメント/物流パートナーなどと協働した提案活動を進めることがあります。
Specialist AEとは？
Salesforceの代表的な営業ポジションであるAccount Executiveは、アカウント攻略という視点で数字を最大化させるための営業スキルを学べる一方、製品のSpecialist AEでは担当するセグメントのビジネスをどうしたら成長させられるかという視点が求められるため、目の前の商談をCloseするための営業スキルを磨くことはもちろん、Generalistとしての視点でビジネスを進めていく経験ができます。Salesforceという大きな会社の中でこのような経験ができることは、これまでの営業職とは違った形で皆さんのキャリアアップに大きく貢献できるポジションとなっています。
Basic Requirements:
IT業界における法人営業 5年以上の経験
自己成長意欲、変化及びスピード感を楽しめる柔軟性のある方
顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方従来のやり方に固執せず、新しいものを取り入れるという感覚がある方目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確立し、実践している方個人目標金額を持つ直販営業経験をお持ちの方
エンタープライズ向けのソフトウェア販売経験をお持ちの方
Preferred Requirements:
課題解決型の提案経験をお持ちの方
CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識企業向け小売またはデジタルマーケティングソリューションの販売経験
英語 (ただし、必須としません)
ECソリューションの販売経験年間目標達成経験及び表彰経験
Role Description:
The Salesforce Critical Customer Response (CCR) team seeks a Senior Analyst with excellent communication, organizational, and creative problem-solving skills to contribute to our incident management program.
This role is primarily focused on effectively communicating with Salesforce customers, customer-facing organizations, and executives during critical technical incidents, ensuring that the information shared is timely, accurate, and meaningful. You will serve as a primary member of the CCR team, collaborating on a variety of communications outputs for unplanned service disruptions, performance degradations, security incidents, and other urgent customer-impacting events as needed. The role requires critical thinking and handling ambiguity in fast-paced, ever-changing incident response situations.
This responsibility includes collaborating and partnering with the entire Salesforce organization to drive action and foster growth. As a member of the Global Critical Incident Center, the CCR team member is both technically competent and business-oriented.
As the Critical Incident Center is a 24/7 operation, the CCR Senior Analyst may occasionally be required to provide additional coverage a few times a year under special circumstances.
This role is for communicators with a passion for customer advocacy and helping customers achieve success and business growth while maintaining Salesforce’s key values of trust and transparency.
Team Vision:
Trust is built through clear, concise, and timely communication. Our customers and internal stakeholders rely on the information they need to make decisions and respond to change, and we provide it. We are a technology and business communications program that builds and maintains high-trusted relationships in times of expected change and rebuilds that trust in times of challenges.
Our efforts, impact, and achievements in these spaces are how we build and deliver the “voice of Salesforce” across the Salesforce product catalogue and achieve visibility.
We build and cultivate a team-first approach that focuses on equality and trust within our group, where every individual has a voice and contributions are recognized. We help our team grow through feedback and focus on creating a high-performance culture.
Responsibilities:
Take complex technical issues and concepts during critical incidents and translate them into “business-speak” quickly and efficiently.
Consolidate information from different sources (engineering and support) and write appropriate updates for different audiences, including customers (external Trust site), executives (internal summaries), and customer-facing (internal with greater detail,) ensuring stakeholders are kept informed during incidents and always have the most up-to-date information.
Develop trusted partnerships and collaborate throughout the Salesforce enterprise to build good working relationships across all functions and alignment across the business.
Help build strategies and action plans that enable customers for success
Develop close partnerships and collaborate across the enterprise to build good working relationships across all functions and alignment across the business
Ensure Incident Response readiness through training sessions, periodic incident response simulations, tests, and drills
Be part of an occasional on-call rotation for crisis communications to develop customer-facing materials to address unplanned incidents and events that impact customers’ ability to use the Salesforce service
Minimum Requirements:
4-8 years of experience in areas of incident management, crisis communications, or technical writing
Exceptional writing, editing, and verbal communication skills
Excellent analytical and problem-solving skills
Understanding and experience in cloud infrastructure and platforms, such as AWS and GCP
Ability to learn and deeply understand technical information and concepts, especially as it relates to database architecture, security, networks, and customer relationship management principles
Comfortable working in a fast-paced environment, in sometimes high-pressure or stressful situations, while successfully handling multiple priorities
Ability to synthesize technical and non-technical details from different teams and determine which information is most relevant for different audiences
Experience working with customers, executives, and customer-facing teams, with the ability to lead without direct authority
Excruciating attention to detail, a commitment to quality, and dogged perseverance to meet deadlines
Collaborative team player who doesn't just say ‘no, we can't do this’, but approaches challenges in a way to meets the needs of others
Accommodation of an on-call schedule for technology crisis communications, where some weekend and holiday on-call work can be required
Preferred Requirements:
Experience with Salesforce platforms. Trailhead Ranger status and Salesforce certifications are a plus
Prior experience in a 24/7/365 operations environment is a benefit
Experience creating customer-facing communications
Project/program and change management skill
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Position Summary
The ES Office of Data (ES OOD) is the strategic data foundation for Salesforce's Global Employee Success (ES) Operations — championing trusted employee data, unified governance, HRIS security, and AI-ready data foundations that power seamless, intelligent hire-to-retire experiences.
We are hiring a Senior Manager, HRIS Data Strategy & Security within the ES Office of Data — a critical leadership role responsible for HRIS technology operations, data program strategy, HRIS security, and technical program management across Global ES Operations.
Data Program Strategy, Operations & Advisory
* Serve as the trusted data strategy advisor and SME for critical HRIS data programs — including annual compensation, G4G, M&A data harmonization and promotions
* Lead strategic guidance on data approaches, data dependencies, and execution plans for high-impact ES initiatives
* Define and execute data strategies for large-scale programs ensuring zero-error, on-time delivery for all critical cycles
* Build and maintain strategic data partnerships with ES Product Management, IT/DET, and cross-functional ES COEs
* Drive the technology operations roadmap for Workday and connected ES systems — balancing innovation with operational stability
* Manage and prioritize the HRIS backlog — balancing BAU operational demands with strategic program delivery
* Develop scalable processes, intake models, and governance structures that reflect best-in-class program management practices
HRIS Security, Privacy & Compliance
* Own HRIS security strategy, policies, and governance across Workday and connected systems, including SOX controls management, security intake, and security planner oversight
* Lead a team of HRIS security SMEs (security planners, security admins) ensuring appropriate access controls, provisioning, and de-provisioning are executed with precision
* Champion privacy-by-design principles across all HRIS systems and employee data handling practices
* Partner with audit and compliance teams to maintain and evidence security controls, and lead remediation of any findings
AI First & People Leadership
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* Lead and develop a team of HRIS strategy, security, and program management professionals
* Foster a culture of trust, operational excellence, data literacy, and continuous improvement
Required Skills / Experience
* 8+ years of progressive experience in HRIS, HR technology, data strategy, or related fields — with demonstrated ownership of HRIS systems and data programs at scale
* Deep Workday expertise — including security administration, EIBs, business process configuration, and system governance; additional experience with Workday Prism, Workday Adaptive Planning a plus
* HRIS Security leadership — proven experience designing and managing HRIS security frameworks, access governance, SOX compliance, and audit readiness
* Technical program management — strong track record managing complex, cross-functional technology programs involving multiple stakeholders and systems
* Data strategy acumen — experience leading data strategic planning for large HR programs (compensation, M&A, headcount, promotions) with zero-error execution requirements
* Cross-functional influence — demonstrated ability to partner effectively with IT, product, legal, compliance, and COE teams across a global, matrixed organization
* People leadership — experience leading and developing high-performing teams with a coaching and growth mindset
Preferred Qualifications
* Workday Pro certification (Security, HCM, or equivalent)
* Experience working in an HR Shared Services or HR Operations model
* Familiarity with privacy regulations (GDPR, CCPA) as they apply to employee data
* Prior experience in a large-scale SaaS technology company environment
Job Description
Estamos emocionados de compartir que estamos abriendo posiciones para los Agentblazers
Buscamos Reseller Account Executive for Bolivia, Uruguay & Paraguay que realmente disfruten las ventas, la innovación y la transformación digital.
En Salesforce, nuestros vendedores no solo ofrecen tecnología; construyen iniciativas innovadoras y generan relaciones de confianza con un impacto real en nuestros clientes. Creemos en una venta consultiva, orientada a resultados y enfocada en el éxito del cliente.
¿A quién buscamos?
- Profesionales con experiencia en ventas consultivas en prospectos [nuevos clientes]
- Especialistas en iniciativas con Inteligencia Artificial orientado a los procesos de negocio
- Mentalidad estratégica y orientación a resultados
- Pasión por aprender y adaptarse a un entorno de constante evolución
- Compromiso con nuestros valores: Trust, Customer Success, Innovation, Equality y Sustainability.
Experiencia Profesional
• 7+ años de experiencia en ventas consultivas B2B en empresas de tecnología (SaaS, Cloud, CRM, ERP, Data o AI).
• Experiencia previa en Oracle, Salesforce, Microsoft, SAP, AWS, Google Cloud o NetSuite es un plus.
• Comprobado historial de interacción con C-Level (CEO, CIO, CMO, CFO) y manejo de ciclos de venta complejos (6–12 meses).
• Capacidad de estructurar casos de negocio sólidos (ROI, TCO, Payback) para justificar inversión tecnológica.
• Experiencia regional o multinacional en LATAM, gestionando territorios o clientes corporativos.
Competencias Técnicas y Comerciales
• Venta consultiva y value-based selling.
• Diseño y argumentación de business cases basados en impacto financiero.
• Planeación y ejecución de go-to-market strategies por industria.
• Capacidad de conectar soluciones como Sales, Service, Marketing, Data o AI Cloud con resultados de negocio.
• Manejo fluido de forecasting, pipeline management y metodologías como Sandler.
• Excelentes habilidades de storytelling y comunicación ejecutiva (presentaciones para board o C-Level).
Habilidades Interpersonales y de Liderazgo
• Relationship Builder: genera confianza y credibilidad rápidamente.
• Escucha activa, empatía comercial y orientación a soluciones.
• Capacidad de trabajo colaborativo con equipos de presales, partners y marketing.
• Liderazgo informal: inspira y eleva el rendimiento de los equipos alrededor.
Capacidad de Venta Estratégica
Habilidad demostrada para construir programas de transformación multi-año y multi-nube
Sólidas habilidades en planificación de cuentas, mapeo de stakeholders e hipótesis de valor
Experiencia vendiendo a nivel C (CEO, CFO, CIO, CDO) e influyentes a nivel de directorio
Capacidad de posicionar resultados de negocio, no productos
3. Experiencia en Grandes Negocios y Negocios Complejos
Experiencia comprobada liderando Big Deals (ACV de 7 cifras) desde la estrategia hasta el cierre
Sólidas habilidades de orquestación de negocios a través de:
◦ Equipos internos (Ventas, Ingeniería de Soluciones, Producto, Legal, Finanzas)
◦ Partners / SIs
Experiencia estructurando comerciales complejos (multi-año, valor por fases, modelos de consumo)
4. Venta de Transformación Agéntica / Liderada por IA
Experiencia demostrada vendiendo iniciativas de IA, Data, Plataforma o Transformación Digital
Capacidad de articular y co-diseñar casos de uso de Empresa Agéntica
Experiencia liderando POVs, pilotos o Plays basados en valor
Comodidad discutiendo valor de IA, adopción, gestión del cambio y gobernanza
5. Disciplina de Ejecución y Cadencia
Fuerte cadencia de ejecución mensual y rigurosidad en pronósticos
Capacidad de balancear:
◦ Negocios estratégicos de ciclo largo
◦ Ejecución de corto plazo e higiene del pipeline
Consistencia comprobada en generación de pipeline, cobertura y progresión de negocios
6. Acumen de Negocio
Sólido entendimiento de:
◦ Economía del cliente y modelado de ROI
◦ Dinámicas de industria de grandes grupos económicos
Capacidad de conectar inversiones tecnológicas con impacto en P&L y palancas de crecimiento
7. Liderazgo y Ownership
Alto nivel de ownership, resiliencia y accountability
Actúa como CEO de la cuenta
Capacidad de liderar sin autoridad e influenciar ecosistemas complejos
Si estás listo para unirte a una de las compañías más innovadoras del mundo y transformar cómo las empresas se conectan con sus clientes, ¡nos encantaría conocerte!
Note: By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background.
The Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.
This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform — accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field.
Lead end-to-end customer migration engagements — owning technical delivery, project health, and successful go-live outcomes.
Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.
Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.
Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account.
Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions.
Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion — reducing manual effort and compressing delivery timelines.
Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality.
Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.
Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption.
Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.
Act as the technical point of contact during major migration incidents — coordinating with Engineering and Product to protect the customer's operations during cutover phases.
Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.
8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations.
Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.
Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations.
Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery.
Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau).
Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.
Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist).
Prior experience as an individual contributor leading multi-million dollar transformation engagements.
Salesforce AI Associate or Agentblazer certifications.
You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology — with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.
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We are seeking a seasoned partner ecosystem strategist to serve as the Ecosystem Lead for the Global Life Sciences Activation & Adoption (A&A) division. Sitting within the Partner Strategy & Compliance pillar, this role is the senior authority on SI partner health, capability, and compliance across the AFLS ecosystem — ensuring that every partner delivering Agentforce Life Sciences implementations is prepared, certified, and held to the highest delivery standards before they go live.
You will define how SI partners engage with and deliver on AFLS — building the collaboration model, setting and enforcing compliance standards, and working closely with Partner Sales and Partner Success teams to maintain a capable, accountable, and high-performing global partner ecosystem. With a secondary mandate as one of the team's external voices, you will also contribute to the thought leadership and industry presence that positions Salesforce as the definitive authority on AFLS implementation strategy.
ROLE DESCRIPTION
The right candidate will bring deep expertise in partner ecosystem strategy and a track record of holding global SI ecosystems to high delivery standards — combining strategic influence with the operational discipline to build and maintain a rigorous, scalable partner compliance and enablement function. You'll:
Define the partner collaboration model, delivery expectations, and compliance standards for the AFLS SI ecosystem — establishing the bar that all partners must meet before and during AFLS implementations.
Serve as the key point of contact with Partner Sales and Partner Success teams to communicate, enforce, and continuously refine partner standards across the global ecosystem.
Support the design and execution of the partner enablement program — ensuring SI partners have access to the certifications, training, and implementation guidance required to deliver AFLS successfully.
Track and report on partner compliance metrics and ecosystem health for the SVP and Steering Committee, in collaboration with the Program Manager.
Serve as the senior escalation point for partner compliance failures and delivery standard violations — making timely, high-judgment decisions to protect implementation quality across the portfolio.
Co-author thought leadership content with the SVP and pillar leads on AFLS implementation strategy and best practices; serve as one of the team's external voices at industry events.
REPORTING & ORGANIZATIONAL STRUCTURE
Reporting line: Reports directly to the SVP, Global Life Sciences Activation & Adoption
Pod alignment: Senior lead of the Partner Strategy & Compliance pillar; people leader for the Ecosystem Manager
Collaboration: Works closely with Partner Sales and Partner Success teams on ecosystem standards and enforcement; partners with the Product Engagement Lead on enablement curriculum design; coordinates with the Portfolio Strategy & Intelligence Lead on partner-attributed account health trends; serves as a strategic peer to pillar leads across the GTM and Risk Mitigation pods
FINANCIAL & BUSINESS ACCOUNTABILITY
Directly protects NNAOV by ensuring SI partners deliver AFLS implementations to standard — reducing partner-driven escalations and go-live failures before they become costly account health events.
Helps optimize team resource allocation by maintaining a deployment-ready, compliance-verified partner ecosystem that reduces the need for rescue interventions.
Ensures all partner compliance and enablement activities are aligned to the team's NNAOV growth objectives for the AFLS portfolio.
SUCCESS METRICS (KEY SUCCESS OBJECTIVES — KSOS)
Partner Compliance — Scale SI partner compliance with AFLS delivery standards, certification requirements, and governance frameworks across the full active partner ecosystem.
Ecosystem Delivery Quality — Reduce the rate of partner-attributed account escalations by enforcing pre-delivery compliance standards and maintaining a capable, deployment-ready SI ecosystem.
Enablement Reach — Drive measurable increases in partner certification completion rates and enablement program participation across the global SI ecosystem.
External Presence — Contribute to at least 3 thought leadership outputs or industry event appearances per year, reinforcing Salesforce's authority on AFLS implementation strategy.
SPECIFIC KNOWLEDGE & SKILLS
Partner Ecosystem Strategy & Compliance
Deep expertise in defining and enforcing partner delivery standards, compliance frameworks, and collaboration models within a large, global SI ecosystem.
Proven ability to influence and hold partners accountable through formal and informal channels — including Partner Sales, Partner Success, and executive escalation pathways.
Partner Enablement
Demonstrated experience designing and managing partner enablement programs — including certification tracks, implementation playbooks, and delivery readiness frameworks — that measurably improve ecosystem capability at scale.
Ability to collaborate cross-functionally with Product and Curriculum teams to ensure enablement content reflects the current state of the platform and implementation best practices.
Cross-Functional Influence
Proven track record of driving alignment across Sales, Customer Success, Partner, and Professional Services teams — without direct reporting authority — to execute on complex, multi-stakeholder partner compliance programs.
Skilled at building and sustaining trust with both internal teams and external partners, including navigating high-stakes compliance conversations with maturity and authority.
Executive Communication & Reporting
Experienced in tracking, synthesizing, and communicating partner compliance and ecosystem health data for SVP-level and Steering Committee audiences.
Able to translate complex ecosystem dynamics into clear, decision-ready briefings and reports.
Thought Leadership & Industry Presence
Comfortable serving as an external voice for the organization — contributing to industry events, co-authoring thought leadership content, and representing the team's point of view on AFLS implementation strategy and best practices.
Agility & Innovation
Thrives in a dynamic environment and adapts partner compliance and enablement processes quickly as the ecosystem scales.
Comfortable leveraging AI-assisted productivity tools (such as Agentforce, Slack AI, Einstein Copilot, Gemini, or equivalent) to accelerate synthesis, partner tracking, and stakeholder communication.
ROLE REQUIREMENTS
10+ years of experience in Partner Management, Ecosystem Strategy, or Alliance Management — preferably within the Enterprise Cloud or Life Sciences technology space.
Demonstrated experience defining and enforcing partner delivery standards and compliance frameworks within a global SI or ISV ecosystem.
Proven track record designing and managing partner enablement programs that drive measurable improvements in ecosystem delivery quality and certification attainment.
Strong cross-functional influence skills, with the ability to drive accountability across Partner Sales, Customer Success, and Professional Services without direct reporting authority.
Exceptional judgment and composure — able to serve as the senior escalation point for partner compliance failures with the maturity to navigate difficult conversations across internal and external stakeholders.
Demonstrated experience producing executive-ready reporting on partner compliance and ecosystem health for SVP-level and Steering Committee audiences.
Experience representing an organization externally as a thought leader or industry speaker is a strong plus.
Internal Salesforce experience or hands-on familiarity with the Salesforce platform and product suite is a strong plus.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We're seeking a CISO Advisor & Field CTO for Trusted Services to join our Platform Specialist team. In this senior advisory role, you'll serve as the bridge between Salesforce's security capabilities and the CISO/InfoSec community — engaging security leaders at the C-suite level to understand their most pressing enterprise security challenges, articulating Salesforce's security posture in their language, and accelerating trust and adoption of Salesforce Trusted Services solutions. You'll be the recognized face of Salesforce cybersecurity expertise in the field.
As Salesforce's CISO Advisor & Field CTO for Trusted Services, you bring deep IT cybersecurity & compliance leadership and incident response expertise to every customer engagement. You operate at the intersection of field sales, product strategy, partner ecosystem, and thought leadership — uniquely positioned to engage security leaders and support internal stakeholders across regulated and commercial industries with candor, credibility, and strategic insight. You work as part of a coordinated team motion alongside Security Architects and Solution Engineers who deliver technical depth while you own the strategic frame and CISO relationship. This role requires approximately 30–40% travel.
Engage directly with CISOs, CIOs, and InfoSec leaders to understand their security priorities beyond the immediate Salesforce context, including broader AI initiatives, building trusted advisor relationships at the executive level.
Articulate Salesforce platform and AI security controls and best practices in terms that resonate with security leaders, referencing frameworks such as NIST, SOX, DORA, and NYDFS as applicable.
Guide customers on where they need to be — not just where they are today — to secure their enterprise for the agentic future, positioning security as an accelerator for Agentforce adoption rather than a compliance checkbox.
Engage and educate Salesforce platform owners and architects on necessary security controls. Act as the "bridge" to translate between Salesforce and IT/Infosec professionals.
Conduct discovery of enterprise security policies, procedures, and systems (SSPM, SIEM, etc.) to uncover critical gaps including identity and access management weaknesses, insecure integrations, insufficient event log monitoring, gaps in AI governance, and data lifecycle management deficiencies.
Lead and facilitate multi-customer security roundtables, executive dinners, and industry conference sessions (e.g., Gartner CISO Summit, Salesforce hosted events) to drive Salesforce and AI governance thought leadership in the CISO community.
Support high-complexity, high-value security opportunities by engaging as a technical and strategic executive sponsor with CISO stakeholders across accounts such as financial services, healthcare, regulated government, and enterprise commercial.
Alongside Platform & Security Architects, guide customers through security evaluations, architectural decisions, and Salesforce Trusted Services positioning including Shield, Security Center, Event Monitoring, Backup & Recovery, and Data Detect.
Collaborate across account teams (AEs, SEs, CSG, ProServ) to develop security-led strategies that close complex deals
Develop and deliver original cybersecurity frameworks, including "Bridging the InfoSec ↔ SaaS Divide" and "Securing Agentic AI," through blog posts, whitepapers, InfoSecurity Magazine articles, conference presentations, and Dreamforce sessions.
Develop and deliver an automated unified methodology for Salesforce security assessments and read outs.
Serve as a guest speaker and subject matter expert for internal product and engineering teams, external partner enablement, and field Account Executive, Security Architect and Solution Engineer training programs.
Publish external technical content (e.g., forensic behavioral analysis, event log anomaly detection, agentic AI security) that positions Salesforce as a credible voice in enterprise cybersecurity.
Serve as the primary feedback loop between enterprise CISOs and Salesforce product and engineering teams, translating customer security concerns (e.g., insufficient OOTB logging, weak SIEM integrations, AI governance gaps) into actionable product insights.
Participate in Customer Advisory Boards
Enable the broader field organization — including SEs, TAMs, and AEs — on how to navigate CISO conversations, position Salesforce security solutions within the InfoSec ecosystem, and execute Security Narrative-based engagement models.
Contribute to Trailhead LMS module updates, SE/SA AMA sessions, and security enablement programs.
Develop and curate security enablement content for internal Product Management collaboration and go-to-market readiness.
Build and activate partner ecosystems to scale security delivery, including SI partners, ISV integrations and MSSPs.
Represent Salesforce in CISO-to-partner conversations and collaborate with partners on joint thought leadership.
15+ years of IT cybersecurity leadership, consulting or analyst experience; including direct CISO or senior InfoSec leadership roles and/or deep advisory experience engaging C-suite security leaders.
Cutting edge AI governance and security experience and thought leadership. Familiarity with AI security governance, including securing agentic AI systems, LLM-based enterprise architectures, and AI-driven threat detection
Fluency in enterprise security frameworks and regulations including NIST Cybersecurity Framework, SOX, DORA, NYDFS, CMMC, and related compliance standards.
Demonstrated experience building and delivering thought leadership through publications, speaking engagements, and conference presentations in the cybersecurity field.
Strong familiarity with the SaaS security ecosystem, including SSPM solutions (e.g., Varonis, Obsidian), SIEM platforms (e.g., Microsoft Sentinel, CrowdStrike), and identity/access management best practices.
Experience with Saas / Salesforce security architecture, complications and tradeoffs. Experience or understanding of Salesforce security products (Shield, Security Center, Event Monitoring, Backup & Recovery) strongly preferred, or the ability to develop deep expertise rapidly.
Proven ability to drive revenue influence and pipeline acceleration through executive-level security engagement and deal support.
Advanced degree (Master’s or above) in Computer Science, Cybersecurity, Digital Forensics, or a related field strongly preferred. Equivalent practitioner experience welcomed.
Background or familiarity with the security analyst community (Gartner, Forrester, IDC) a plus.
Excellent executive communication and presentation skills — equally credible addressing a CISO roundtable, a field engineering team, or a product council.
Ability to navigate complicated internal corporate structures with multiple stakeholders.
A strategic advisor mindset: customer-first, active listening, collaborative, and deeply passionate about raising the bar on enterprise security.
Willingness to travel for in person exec engagements and events.
As CISO Advisor & Field CTO for Trusted Services, you'll occupy one of the most strategically impactful advisory roles in Salesforce's field organization — operating at the convergence of security, AI, and enterprise trust while driving revenue. You'll shape how the world's leading enterprises think about Salesforce and enterprise AI security, build the thought leadership that defines the industry conversation, and help customers protect their most critical data and operations. Join a team committed to making security an accelerator for innovation, not just a compliance checkbox.
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Industry Advisor", "Job_Requisition_Additional_Locations": "New York - Remote; New Jersey - New York City Metro - Remote; New York - New York; Connecticut - New York City Metro - Remote", "Job_Requisition_Primary_Location": "New York - New York City Metro - Remote", "Job_Requisition_Ref_ID": "JR345551", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $208,180 - $278,460 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $228,970 - $306,250 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Connecticut", "New Jersey", "New York" ], "Locations": [ "New York", "Remote" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Netherlands---Amsterdam/Territory-Account-Executive---Marketing-Cloud---NGO_JR345600-1", "External_Job_Posting_Start_Date": "2026-07-31", "Job_Description": "About the Role
We are seeking a sales and mission driven, experienced Account Executive to join the Salesforce.org team. In this role, you will act as a subject matter expert and trusted advisor to top Nonprofits and NGOs across Europe. You will help these organisations use our Marketing Cloud solutions to deliver relevant, personalised journeys that drive donor engagement, volunteer mobilization, and advocacy.
You will work both as a strategic partner to the broader Core Account Team and as an Individual Contributor, driving self-generated opportunities focused on the full Salesforce Marketing technology stack.
Responsibilities
Become the Trusted Advisor: Act as the Subject Matter Expert (SME) for leading European NGOs and Nonprofits, guiding them on how to leverage Salesforce Marketing solutions to further their mission.
Internal Education: Educate the broader Account Teams you collaborate with on the specific capabilities of Salesforce Marketing and Commerce technology within the context of fundraising and constituent engagement.
Strategic Planning: Collaborate with Account and Territory teams to identify target organisations where digital transformation can have the highest impact.
Drive Impact & Revenue: Create and execute a strategy to drive revenue within a specified European region and/or a list of named NGO accounts.
Prospecting: Generate business opportunities through networking, cold-calling, and prospecting into current Salesforce customers (upsell/cross-sell) and greenfield organisations.
Full Cycle Ownership: Own the sales cycle for the entire Salesforce Marketing technology stack—including lead generation, deal strategy, pricing, packaging, and deal closure.
Performance: Meet and exceed all quarterly and annual sales quotas.
Brand Advocacy: Drive brand awareness and lead generation via networking, NGO associations, and industry events.
Forecasting: Maintain accurate account and opportunity forecasting within Salesforce.
Customer Success: Ensure long-term customer satisfaction, retention, and success in achieving their mission goals.
Requirements
Mission Oriented: You have a genuine passion for selling transformative enterprise software to leaders within Nonprofits and NGOs (specifically organisations with 1,000+ employees). You understand the unique challenges of the sector.
Sales Experience: Minimum of 5 years of experience in software/technology sales, account management, and enterprise software sales.
Domain Expertise: Strong Digital Marketing sales experience and familiarity with the Marketing Technology (MarTech) landscape is highly preferred.
C-Level Credibility: Proven experience selling at the "C" level. Specific experience engaging with Chief Development Officers, Chief Fundraising Officers, Chief Marketing Officers, and Chief Advancement Officers is a distinct advantage.
Industry Knowledge: You possess a strong point of view on industry trends (fundraising, donor retention, digital advocacy) and can build a compelling narrative around digital transformation for the third sector.
Track Record: A proven history of sales excellence working as an Individual Contributor and within a matrixed team environment.
Agility: Ability to work independently and collaboratively in a fast-paced, high-growth environment.
Technical Collaboration: Ability to work closely with the Solution Engineering team to create compelling demonstration scenarios that speak to donor journeys and constituent management.
Language Skills: Fluency in English and Dutch is required. Fluency in German is considered a plus.
Travel: Ability to travel as needed across European countries.
The Experience
The Account Executive, Mid-Market Manufacturing role is part of our Sales team, focused on building and growing a territory across the Manufacturing industry in northern Italy. We are looking for a driven sales professional to manage a portfolio of prospects across key sub-verticals within Manufacturing, working as a trusted digital advisor to help customers achieve their business goals with the Salesforce Platform.
What You'll Actually Be Doing
Build and develop a pipeline of net new business across the Manufacturing sector in northern Italy
Consult with prospects and customers to understand their challenges and propose tailored Salesforce solutions across our full product portfolio
Manage accurate sales forecasting and revenue achievement in the Italian market
Partner closely with cross-functional teams to deliver an outstanding customer experience from first contact through close
You're Our Person If...
3+ years of experience in technology sales, ideally in software or business applications
Proven track record of net new business development through both inbound and outbound prospecting
Consistent achievement of quota and revenue goals in the Italian market
Fluent in Italian and English
Even Better If...
Knowledge of the Manufacturing industry with established business and IT networks in the sector
The typical base salary range for this position is 57,950 EUR to 77,550 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Impiegato Level 1
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Salesforce is seeking an engineering candidate to join the Site Reliability organization. Working closely with counterparts in the Infrastructure and R&D organizations, this organization provides a team of engineers monitoring cloud service availability and ready to swiftly repair any service-impacting issues. Seven days a week, 24 hours a day, the Site Reliability team keeps the Salesforce cloud and our customers protected. As a member of the Site Reliability team, you will be responsible for the primary task of detecting and resolving incidents within minutes. This objective is met by supervising the services, reacting to problems, and proactively addressing issues before they affect performance or availability.
The team contributes to the customer and Salesforce by securing data through monitoring, automation, self-healing and resiliency initiatives, destructive testing, and game day exercises. The incumbent in this role would demonstrate a solid focus on tactical operations, as well as large-scale production engineering and orchestration.
Your Impact:
Keep the customer-facing services available at top performance by maintaining the constant health of the supporting systems.
Incident management - Act in key support roles during major incidents e.g. Sev0, Sev1. Also, participate in the technical review of the incident for problem management
Problem Management - populate and participate in RCAs and hand them off to the Global Solutions team
Ensuring that work carried out by the Site Reliability team is performed in such a way as to stay in sync with the company’s internal compliance policy and directives
Passionate about solving technical issues and customer concerns with other technical staff as required.
Work with and lead other members of the team in staying on top of key industry innovation and technology, and assist in team development growth
Ability to operate in the fast paced environment and solve sophisticated issues quickly successfully balance multiple priorities
Work to automate detection and resolution of recurring issues in the production environment
Help create and improve current processes to reduce operations and engineering toil
Required Skills:
U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You must have an active TS/SCI with polygraph position with the U.S. federal government or other clearances as deemed appropriate for the role
A related technical degree required
Systems engineering experience in enterprise scale internet service engineering or support role
Expertise in TCP/IP related technologies (networking protocols, network programming, etc.)
Expertise in CLI enterprise support of Unix variants (Linux/Solaris/BSD) as well as strong Linux/UNIX knowledge with significant exposure to Red Hat Enterprise Linux and Solaris
Solid understanding of monitoring security systems and administration
Good interpersonal skills (Written and Oral)
Past experience in Incident Management and good understanding of ITIL service operations
Experience in working in a 24/7 team managing large data centers
Be available to work shift work if required (1400 - 2200 x 4 days a week).
Experience provisioning, operating, and running AWS/C2S based infrastructure and systems
Understand and have experience with writing scripts in Python, Go, or other languages
Preferred Skills:
Prior Chef/Puppet or automated deployment experience
Prior Jenkins/Bamboo/Spinnaker pipeline execution experience
Experience in supporting and maintaining a monitoring and alert systems
Experience in supporting and maintaining Java applications
Hands on experience configuring and running AWS (Amazon Web Services), using the CLI/SDKs
Experience managing systems monitoring and alerts.
Certifications in Linux+, RedHat and AWS
Experience in supporting and leading Kubernetes based applications and services
Familiar with Agile Process and DevOps
***This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and has an active TS/SCI with polygraph.***
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Systems Engineering Associate - GovCloud [Salesforce National Security]", "Job_Requisition_Primary_Location": "Virginia - Herndon", "Job_Requisition_Ref_ID": "JR345632", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $111,000 - $122,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Security_Clearance_Additional_Posting_Statement": "This position requires a USA TS/SCI with Polygraph security access level.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Virginia" ], "Locations": [ "Herndon" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Georgia---Atlanta/Staff-Software-Engineer--Electron---Browser-Infrastructure---Slack-Desktop_JR345720-1", "External_Job_Posting_Start_Date": "2026-06-22", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "Slack is looking for a Staff Software Engineer to join our Desktop team within the Architecture & Systems organization. While most frontend roles focus on building user-facing features, this role is dedicated to building the Desktop Framework — the architectural foundation that underpins the Slack desktop client across all platforms. The team is heavily involved within the Electron open source project, ensuring the continued success and sustainability of the Electron ecosystem on behalf of Slack.
We are looking for an engineer who has deep expertise within Google's Chromium project, who is eager to lead cross functional efforts to uphold Slack security, performance, and stability within the web and desktop client. This engineer should love to keep up to date with the evolving capabilities of browser and desktop based development, be excited about the opportunity to increase developer efficiency and iterate on desktop security and development best practices alongside the rest of the Desktop and Frontend teams, and look forward to opportunities to collaborate across companies to align interests on a unified Electron vision.
Our success depends on working closely with other teams at Slack and at other companies, so communication and collaboration skills are a must. This is an opportunity to work on a team of skilled and impactful engineers that directly affects how Slack's desktop client is built.
What you will be doing:
What you should have
Bonus Points
Slack has a positive, diverse, and supportive culture — we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
This is a strategic design leadership role focused on helping customers understand the value of the Agentic Enterprise through demos, storytelling, and experience design.
As Experience Design Director, you will lead the design vision behind Salesforce’s most strategic keynote demos, executive presentations, and customer engagements. You will work across Product, Engineering, Marketing, Communications, and Demo Engineering teams to shape experiences that are clear, credible, and grounded in how the business actually works.
This role sits at the intersection of storytelling, systems thinking, interaction design, and platform strategy. As AI reshapes how experiences are designed and built, this role will help shape how Salesforce approaches design, prototyping, and storytelling.
Vision & Strategy: Lead the design vision for keynote demos, executive presentations, customer engagements, and strategic storytelling moments on salesforce largest stages.
Build strong alignment with Salesforce’s core design organization: Act as a strategic partner and collaborate confidently to ensure strategic experiences both reflect and influence the broader product experience direction.
Partner closely with Product, Engineering, PMM, Demo Engineering, and Communications teams: to align narrative, interaction, and product truth.
Translate complex platform capabilities into intuitive and compelling end-to-end customer experiences.
Craft & Excellence: Drive a culture of craft, bringing consumer-grade design and high-fidelity execution and consistency across interaction models, UX patterns, visual systems, and storytelling across surfaces including Slack, mobile, web, and voice.
Operational Discipline: Drive clarity and execution within your workstreams, ensuring high-velocity delivery without sacrificing craft. You will raise the bar through peer mentorship, design critique, and consistent improvement.
Executive Influence: Present complex design visions to key stakeholders, delivering audience-aware communications that translate design decisions into clear presentations and impact.
10+ years leading Product Design (UX), or experience design teams, delivering high-quality demos to Executive and public. within enterprise software, SaaS, platform, or AI environments.
Strong portfolio demonstrating expertise in interaction design, systems thinking, storytelling, and complex enterprise workflows translated into compelling customer-facing experiences.
Deep understanding of AI, AI tools, and their applications in workflow; a passion for staying up-to-date with the latest industry developments and using the latest AI tools.
Ability to manage ambiguity and move fluidly between strategy, narrative, prototyping, and execution.
Strong communication and cross-functional leadership skills with experience operating in high-visibility environments.
Clear point of view on how AI is reshaping product interaction, storytelling, and the future role of design.
Design plays a critical role in making technology understandable, credible, and actionable. In a world where AI can rapidly generate interfaces and prototypes, differentiation increasingly comes from clarity, coherence, and trust. This role helps Salesforce communicate the value of the Agentic Enterprise in ways customers can immediately understand and believe.
", "Job_Family_Group": "User Experience", "Job_Posting_Title": "Director, Experience Design - Keynote Demos", "Job_Requisition_Additional_Locations": "Washington - Seattle", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR345378", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Washington" ], "Locations": [ "San Francisco", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Venture-Capital-Operations-Sr-Lead_JR345699", "External_Job_Posting_Start_Date": "2026-07-20", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "Launchpad — our startups program — is growing, and with that growth comes the need to build the operational foundation that makes everything else possible. This is a high-impact, infrastructure-building role that sits at the intersection of strategy, data, and operations. You will work directly with the Head of Startups and collaborate closely with the broader Sales Strategy and Launchpad teams to design, build, and scale the systems, processes, and artifacts that power Launchpad's go-to-market motion.
This is not a role for someone who wants to be handed a playbook. You'll be creating the playbook. You'll connect the dots between territory planning, forecasting dashboards, business plans, deal tracking, and GTM strategy — ensuring that the decisions we make in one area are reflected correctly across all others. You'll bring both operational rigor and strategic curiosity, and you'll embrace AI-native, agent-first ways of working to build processes that are efficient and scalable from day one.
If you're someone who thrives in ambiguity, loves building structure from scratch, and wants to grow into a strategic leader — this is your role.
Build the foundational SOPs, governance frameworks, and operational systems for the Launchpad team
Own and streamline key operational processes currently distributed across the team — including deal tagging, SDR program process management, territory management, and data workflows
Own the tracking and reporting of team ACV attainment and target status, partnering with leadership to ensure accuracy in compensation modeling and performance metrics
Identify inefficiencies and redesign processes to be scalable, AI-native, and agent-friendly
Ensure that team processes connect coherently — so territory maps, forecasting dashboards, business plans, and GTM strategies reflect one consistent source of truth
Data, Dashboards & Analytics
Own the design and maintenance of Launchpad dashboards, including startup portfolio performance tracking, fundraising status monitoring, AOV reporting, and pipeline health
Build and manage a structured data architecture for our startup universe — connecting total addressable startup data to Launchpad portfolio data, cross-referenced with big bets, event relationships, and business plans
Partner with the Sales Strategy team to align Launchpad dashboards and reporting with the broader G4G (Go for Growth) planning cycle and Salesforce territory management standards
Use Salesforce CRM, Tableau, and related tools to produce reporting that drives real decisions — not just snapshots
Strategy Enablement & Storytelling
Build and maintain core team artifacts: internal strategy decks, walking packs, first call decks, and business plans
Translate data and operational insights into compelling narratives for senior Salesforce leadership and PE/VC partners
Act as a thought partner to the Head of Startups on how operational decisions connect to the broader team strategy
Support the execution of the annual planning cycle in alignment with broader business cadence
Cross-Functional Collaboration
Manage and evolve existing SDR program processes — building on established foundations to drive scale
Partner with the team on data collection, forecasting models, and territory mapping to ensure dashboards reflect ground truth
Work with the Launchpad team to connect marketing contacts, event data, and startup relationships into a coherent view of the ecosystem
Build strong working relationships across Sales Strategy, Finance, Marketing, and Operations to bring the best internal resources to the Launchpad team
5–8 years of experience in Sales Strategy, Sales Operations, Business Operations, Strategy & Operations, or a related field — ideally within enterprise tech or a high-growth environment
Deep familiarity with Salesforce CRM — including how territories, dashboards, reporting, and data structures connect and interact; understanding of G4G, territory management, and operational planning cycles
Strong data skills — ability to design and build dashboards, synthesize large datasets into actionable insights, and communicate findings clearly to senior stakeholders. Advanced analytics experience — Tableau, SQL, or similar strongly preferred.
Exceptional storytelling and communication skills — you can turn complex operational data into a crisp, executive-ready narrative
Demonstrated experience building operational processes and SOPs from scratch, not just inheriting and maintaining existing ones
Strong program and project management skills with the ability to manage multiple workstreams across a distributed team
High tolerance for ambiguity; someone who can take directional strategy and translate it into concrete systems and execution plans
A growth mindset — someone who is actively thinking about how their operational work ladder up to strategic outcomes, and who wants to grow into a strategic leadership role over time
Self-starter with strong work ethic and leadership qualities aligned with Salesforce's core values
AI-curious and tool-forward — you default to asking "how can we make this scalable and automated?" before building something manually
Experience at a top-tier consulting firm, investment bank, or in a Sales Strategy/RevOps role at a fast growing AI native startup
Familiarity with the venture capital or startup ecosystem — understanding of how VC firms operate, what portfolio company growth looks like, and how enterprise software fits in
Experience building internal enablement materials, training programs, or GTM infrastructure for sales teams
Degree in Economics, Finance, Business, Computer Science, or a related field from a strong institution
*LI-Y
", "Job_Family_Group": "Operations", "Job_Posting_Title": "Startup Sales Strategy Manager", "Job_Requisition_Additional_Locations": "Indiana - Indianapolis; California - Remote; Illinois - Chicago", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR345699", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $123,100 - $186,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $147,400 - $202,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Illinois", "Indiana" ], "Locations": [ "Chicago", "Indianapolis", "Remote", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Principal-Software-Engineer--Full-Stack--Event-Technology_JR345835", "External_Job_Posting_Start_Date": "2026-06-12", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "About the Team
The Event Technology team delivers a cutting-edge technology stack that enhances in-person, digital, and on-demand experiences across Salesforce's event portfolio. Our industry-leading platforms and solutions help connect target audiences to the content they need, when and where they need it — making it as easy as possible for them to learn how to use Salesforce products and drive business growth.
About the Role
Salesforce delivers world-class events, both in-person and virtually. As the Principal Engineer focused on architecture priorities for the Event Technology portfolio, you will play a crucial role in defining and driving the technical vision and strategy. You will oversee the architectural integrity of our platforms and ensure they align with our future state objectives, and will play a part in transforming how we work through helping define how we integrate AI tools into our daily workflows.
This leadership role requires a deep understanding of software development, architecture principles, AI fluency and a passion for innovation and excellence in scalability, performance, observability, and user experience. In addition to Events Technology, you will play a part in other public web experiences including www.tableau.com, www.mulesoft.com, and "role based" sites such as the developer, admin, and architect subdomains of Salesforce.com.
"You build it, you own it." Our engineering teams are responsible for the ongoing maintenance of our apps. Therefore this role will at times require active engagement on deployments, monitoring, incident management and response, vendor oversight, and general ongoing operational activities.
What You'll Be Doing
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow — pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance .
Lead the architectural strategy and direction for the Event Technology and websites portfolio, ensuring alignment with Marketing Technology's overall technology vision and business goals.
Strategically plan, design, and execute the implementation of highly scalable solutions that meet current and future business needs.
Collaborate with Architects, Lead Engineers, Product, UX, and cross-functional teams in the application design process, contributing innovative ideas and technical expertise.
What We're Looking For
Required Skills
10+ years of professional software development experience in designing, building, scaling, and maintaining production systems.
A demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Proven experience leveraging AI tools (Claude, Cursor, etc.) in daily workflows and the ability to uplevel other engineers' usage of AI tools.
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Proven experience in a technical leadership role, including architecture, design, and implementation of complex software systems.
Strong understanding and embodiment of service ownership principles; expertise in building observable and resilient systems with the ability to proactively prevent issues before customers notice.
Proven ability to mentor team members to support their understanding and growth of software engineering concepts and aid in their technical development.
Experience developing front-end and back-end software, preferably including JavaScript with TypeScript, with frameworks such as React, runtimes including Node.js, and CSS frameworks such as Tailwind or Sass.
Experience building high-scale microservices on AWS (preferred), GCP, or other public cloud substrates. Examples of AWS services we use include Lambda, DynamoDB, SNS, SQS, EventBridge, API Gateway, and more.
Expertise in consuming (and ideally building) GraphQL and RESTful APIs and strong understanding of API security best practices.
Preferred Skills
Knowledge of mobile and cross-platform/browser test automation.
Experience with Snowflake, Google Analytics, and configuring CDNs such as Akamai.
Proven ability to collaborate closely with cross-functional teams, including product managers, designers, and other engineering teams, to deliver exceptional user experiences.
Strong understanding of Agile methodologies: Scrum and Kanban.
Bachelor's or Master's in Computer Science, Technology, or equivalent experience.
The Experience
Salesforce is building the next generation Enterprise Knowledge Graph platform to power AI-driven experiences, agentic applications, semantic search, enterprise data discovery, and intelligent decision-making across the company. The platform will serve as the foundational knowledge layer connecting enterprise data, business entities, ontologies, and relationships across multiple domains.
We are seeking a Principal Member of Technical Staff (PMTS) to provide technical leadership and architectural direction for Salesforce's Enterprise Knowledge Graph strategy. This role will be responsible for defining the long-term vision, architecture, and execution strategy for Knowledge Graph platforms, semantic technologies, ontology-driven systems, graph data engineering, and AI-powered developer productivity solutions. The PMTS will partner closely with Architecture, Product Management, Ontology, Data Engineering, and AI Platform teams to establish a scalable foundation that supports current and future agentic AI use cases across the enterprise.
In addition to Knowledge Graph leadership, this role will drive the strategy and productionization of AI-powered engineering tools and developer platforms that improve engineering productivity, software quality, operational efficiency, and delivery velocity. The ideal candidate combines deep expertise in Knowledge Graph technologies with a proven track record of leading large-scale technical initiatives and successfully bringing AI-powered engineering solutions from concept to production.
What You'll Actually Be Doing
Define and drive the long-term technical vision, architecture, and roadmap for Salesforce's Enterprise Knowledge Graph platform.
Lead architecture and design for knowledge graph ecosystems, including graph data models, ontologies, semantic layers, entity resolution frameworks, graph APIs, vector search capabilities, and retrieval architectures supporting AI and agentic use cases.
Establish enterprise standards, governance models, engineering patterns, and best practices for Knowledge Graph development, deployment, and lifecycle management.
Define strategies for integrating structured, unstructured, and third-party data sources into graph-based platforms using scalable data engineering patterns.
Partner with Architecture, Product, AI Platform, and Data Engineering organizations to align platform investments with enterprise priorities and future AI initiatives.
Drive technical direction for semantic routing, graph-powered retrieval, enterprise search, agent orchestration, and federated knowledge access patterns.
Lead evaluation, selection, and adoption of graph technologies, semantic platforms, vector databases, and AI infrastructure required to support enterprise-scale workloads.
Define and drive the strategy for AI-powered developer tooling, engineering automation, and productivity platforms that leverage technologies such as Claude, Cursor, Windsurf, AI Agents, MCP frameworks, and related AI ecosystems.
Lead teams in productionizing AI-enabled engineering solutions, ensuring scalability, security, governance, reliability, and measurable productivity improvements.
Provide technical leadership and architectural guidance across PMTS, LMTS, SMTS, and contractor teams while driving alignment across multiple organizations.
Serve as the primary technical authority for complex architectural decisions, platform investments, and long-term engineering strategy.
Foster innovation and continuous improvement while establishing a culture of engineering excellence, technical rigor, and operational maturity.
You're Our Person If...
12+ years of experience in software engineering, data engineering, distributed systems, enterprise data platforms, or related technical domains.
A related technical degree required.
Proven experience defining and delivering enterprise-scale Knowledge Graph platforms supporting AI, semantic search, data integration, and agentic applications.
Deep expertise in Knowledge Graph technologies, ontology engineering, semantic modeling, linked data, graph databases, and enterprise metadata management.
Strong hands-on experience with graph technologies such as Neo4j, TopQuadrant, RDF/OWL, SPARQL, property graph models, semantic reasoning frameworks, or similar technologies.
Proven experience leading the architecture and implementation of graph-powered AI solutions, semantic retrieval systems, vector search platforms, RAG architectures, and agentic workflows.
Demonstrated success in building, scaling, and productionizing AI-powered developer tools, engineering platforms, or automation solutions using technologies such as Claude, Cursor, Windsurf, GitHub Copilot, AI agents, MCP frameworks, or similar ecosystems.
Strong experience designing enterprise data engineering architectures, including large-scale ingestion, transformation, orchestration, metadata management, and data governance frameworks.
Experience with cloud-native architectures and platforms including AWS, GCP, or Azure.
Strong understanding of distributed systems, APIs, microservices, event-driven architectures, and modern software engineering practices.
Demonstrated ability to influence senior technical leaders, executives, architects, and cross-functional stakeholders.
Proven track record of defining technical strategy and driving execution across multiple teams and organizations.
Excellent communication, leadership, and stakeholder management skills.
Even Better If...
Master's degree or PhD in Computer Science, Artificial Intelligence, Data Science, Information Systems, or a related field.
Experience building enterprise Knowledge Graph platforms supporting large-scale AI and agentic ecosystems.
Experience with Salesforce Data Cloud, CRM platforms, metadata-driven architectures, or enterprise data platforms.
Experience with semantic routing, enterprise search, graph-powered recommendation systems, and intelligent retrieval architectures.
Experience with vector databases, Retrieval-Augmented Generation (RAG), AI agents, MCP frameworks, and emerging AI infrastructure technologies.
Experience leading enterprise-wide platform initiatives spanning multiple organizations and business domains.
Strong understanding of ontology governance, federated knowledge management, and enterprise semantic architecture.
Demonstrated track record of driving measurable improvements in engineering productivity through AI-powered tooling and automation.
Publications, patents, conference presentations, or recognized industry leadership in Knowledge Graphs, Semantic Technologies, AI Engineering, or related domains.
Job Summary:
This role will support the Central Marketing Planning and Strategy team to operationalize and drive the end-to-end processes around marketing planning, strategy, operations and critical initiatives. This individual will support the dynamic growth of the marketing organization by building streamlined processes and frameworks to support all financial and operational processes. The successful candidate will be detail oriented, outstanding at handling large datasets, and an excellent collaborator and communicator.
This is not a remote position. #LI-Hybrid Candidate must also be able to work PST hours.
Responsibilities:
Manage the end-to-end process for outlook and actuals reporting, ensuring alignment between internal marketing systems and corporate Finance & Strategy (F&S) data.
Support the team during annual planning, quarterly close processes and other strategic initiatives critical to the success of the marketing organization.
Drive data integrity and governance standards across global marketing; partner with systems owners to simplify and clean data across multiple systems of record, reducing manual work and ensuring scalability through organizational change.
Lead financial reporting adjustments and historical data restatements following organizational changes to maintain data continuity and accuracy.
Track and update spend reports and executive decks to support business needs and ad hoc requests; leverage Salesforce tools to surface trending and analysis for upper management.
Partner with the Functional Strategy & Planning and Finance & Strategy teams to manage budget execution and track quarterly spend trends.
Serve as a key insights resource for business partners within marketing and across the organization; develop and deliver enablement materials to scale knowledge and support informed decision-making.
Required Skills and Experience:
Bachelor's degree in Marketing Strategy, Operations, Business Analytics, Finance, or a related field
6+ years of experience in Finance, Analytics, and/or Business Operations
Motivated, proactive self-starter able to work independently
Advanced proficiency in Excel, PowerPoint, and Google Suite. Must be quick to learn and adapt to new systems
Strong analytical and financial modeling skills, with the ability to translate data into actionable insights
Experience with data visualization and analytics tools (e.g., Tableau, Salesforce Analytics); Salesforce or Tableau certification a plus
Proven ability to influence cross-functional stakeholders and communicate effectively with senior leaders
Excellent organizational, time management, and prioritization skills in a fast-paced environment
Strong problem-solving skills, with a proactive and structured approach to identifying opportunities
High attention to detail and a commitment to quality execution
Knowledge of GAAP based accounting recognition policies preferred
The Experience
Join Salesforce's Tableau team in Tel Aviv as an Account Executive focused on bringing the world's leading analytics platform to customers across Israel. You'll own the full sales cycle for Tableau Cloud, helping organizations unlock the power of their data through intuitive, AI-powered analytics.
What You'll Actually Be Doing
Drive new business and expand existing accounts by selling Tableau Cloud solutions to enterprise customers across your territory.
Manage the full sales cycle from prospecting and discovery through to close, building strong relationships with business and technical stakeholders.
Partner with Salesforce account teams, solution engineers, and customer success to deliver a connected, value-driven experience for every customer.
Develop and execute a territory plan that reflects deep knowledge of your customers' data challenges, business goals, and buying cycles.
You're Our Person If...
You have proven experience in B2B software sales, with a track record of meeting or exceeding quota in a closing role.
You can articulate the business value of analytics and data visualization to both technical and executive audiences.
You thrive working in a collaborative, fast-moving environment and know how to align internal and external stakeholders to close complex deals.
You are curious about AI and how it is reshaping the way organizations work with data — and you can speak confidently to customers about AI-powered analytics capabilities.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Even Better If...
You have hands-on experience selling or using Tableau, or another analytics/BI platform (e.g. Power BI, Looker, Qlik).
You are familiar with the Israeli enterprise market and have an established network of data, analytics, or IT decision-makers.
Enterprise Account Executive
Location - Brussels
Salesforce Belgium & Luxembourg is looking for a curious and energetic Enterprise Account Executive with a deep knowledge of technology and value-based solution selling to manage and grow our Luxembourg patch.
This Business Unit sells the entire Salesforce platform into a strategic, high-value set of named accounts within Luxembourg. Think of yourself as the "General Manager" of your territory—mapping complex account strategies, aligning internal resources, and acting as a true extension of your customer's business. You will work closely with specialized product co-primes, solution architects, and sales engineers to build the best digital transformation roadmaps for your clients.
In this role, you will act as a trusted digital advisor to current and prospective Luxembourgish customers, deeply understanding their unique business challenges, regulatory environments, and strategic goals. You will collaborate with them to evangelize solutions across the Salesforce Platform, helping them blaze new trails and thrive as a valued member of our Ohana.
Required Skills and Qualifications:
Proven Enterprise Sales Success: Demonstrated track record in a quota-carrying, technology solution-based direct sales role, ideally managing accounts within the Luxembourg market.
Account Planning & Strategy: Establishes plans to achieve sales objectives by effectively identifying and qualifying enterprise opportunities.
Research & Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on localized use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address complex customer needs by demonstrating a deep understanding of cloud technology.
Communication: Exceptional ability to interact with senior stakeholders in a clear, concise, and timely manner across various tools (whiteboarding, presentations, video conferencing).
Team Selling & Resource Application: Leverages the full weight of an extended account team, partners, and technical resources to drive customer success.
Preferred Skills and Qualifications:
Deep passion for driving net-new business growth and navigating complex, multi-stakeholder deals.
Strong history of creating business cases, service requirements, and strategic alliances.
Sales Methodology education (e.g., MEDDPICC, Challenger, etc.).
Ability to thrive in a fast-paced, high-growth environment with a track record of consistently exceeding quotas.
Language Skills: Professional fluency in English, French , or Dutch is required.
The Experience
Location — Bellevue or Seattle, WA
Salesforce is looking for a Director of Enablement Engineering who is as comfortable managing a high-performing team as they are live in front of a room full of engineers. This role leads the Enablement Engineering team within Technology, People, Innovation & Learning (TPIL), reporting to the Senior Director of TPIL Learning, and is central to driving Salesforce's AI adoption journey across the Technology & Products (T&P) organization.
This is a player-coach role. You'll set the vision and direction for the team, develop and grow your engineers, and still roll up your sleeves to build and facilitate world-class technical enablement yourself. You know how to lead, but you haven't lost the hands-on instincts that made you good at this work.
What You'll Actually Be Doing
You're Our Person If...
Even Better If...
We are looking for a highly motivated leader and team player to join the Global Consulting, Partner Account Management team to design, launch, and support a plan to accelerate and scale the growth of our business with Publicis. This is a key and strategic role that requires a balance of strategy, sales, and a roll-up-your-sleeves attitude. Success requires the design and execution of a plan to develop and accelerate the growth of our partner ecosystem.
The Publicis Global Partner Account Manager (PAM) will be responsible for developing and managing our alliance with Publicis, to include Alliances Strategy and Go-To-Market (GTM) plan, regional sales team alignment, supporting channel organizations, and other key stakeholders. The PAMs responsibility will be to develop and drive the execution of revenue-driving programs and initiatives, and for evangelizing Salesforce’s value proposition within the partner organization and facilitating the partner’s value proposition within Salesforce and affiliated companies. Key to the position is effective collaboration with multiple cross-functional stakeholders, including sales, alliances, marketing, legal, and operations.
IMPACT
MINIMUM REQUIREMENTS
The Experience
Join Salesforce's Tableau team as an Account Executive focused on bringing the world's leading analytics platform to customers across Poland. You'll own the full sales cycle for Tableau Cloud, helping organizations unlock the power of their data through intuitive, AI-powered analytics.
What You'll Actually Be Doing
Drive new business and expand existing accounts by selling Tableau Cloud solutions to enterprise customers across your territory.
Manage the full sales cycle from prospecting and discovery through to close, building strong relationships with business and technical stakeholders.
Partner with Salesforce account teams, solution engineers, and customer success to deliver a connected, value-driven experience for every customer.
Develop and execute a territory plan that reflects deep knowledge of your customers' data challenges, business goals, and buying cycles.
You're Our Person If...
You have proven experience in B2B software sales, with a track record of meeting or exceeding quota in a closing role.
You can articulate the business value of analytics and data visualization to both technical and executive audiences.
You thrive working in a collaborative, fast-moving environment and know how to align internal and external stakeholders to close complex deals.
You are curious about AI and how it is reshaping the way organizations work with data — and you can speak confidently to customers about AI-powered analytics capabilities.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Even Better If...
You have hands-on experience selling or using Tableau, or another analytics/BI platform (e.g. Power BI, Looker, Qlik).
You are familiar with Polish enterprise market and have an established network of data, analytics, or IT decision-makers.
Please note, this role is based in Ireland. We offer full relocation package to help your move :).
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Join Salesforce's Tableau team as an Account Executive focused on bringing the world's leading analytics platform to customers across Adriatic region. You'll own the full sales cycle for Tableau Cloud, helping organizations unlock the power of their data through intuitive, AI-powered analytics.
What You'll Actually Be Doing
Drive new business and expand existing accounts by selling Tableau Cloud solutions to enterprise customers across your territory.
Manage the full sales cycle from prospecting and discovery through to close, building strong relationships with business and technical stakeholders.
Partner with Salesforce account teams, solution engineers, and customer success to deliver a connected, value-driven experience for every customer.
Develop and execute a territory plan that reflects deep knowledge of your customers' data challenges, business goals, and buying cycles.
You're Our Person If...
You have proven experience in B2B software sales, with a track record of meeting or exceeding quota in a closing role.
You can articulate the business value of analytics and data visualization to both technical and executive audiences.
You thrive working in a collaborative, fast-moving environment and know how to align internal and external stakeholders to close complex deals.
You are curious about AI and how it is reshaping the way organizations work with data — and you can speak confidently to customers about AI-powered analytics capabilities.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Even Better If...
You have hands-on experience selling or using Tableau, or another analytics/BI platform (e.g. Power BI, Looker, Qlik).
You are familiar with the Adriatics enterprise market and have an established network of data, analytics, or IT decision-makers.
Do you want to be part of an outstanding team that is experiencing tremendous success in selling to the UKI Consumer Goods Sector? Do you have deep experience in complex transformation projects? Come join us at the Salesforce Solution Engineering team! As a Principal Solution Engineer, you will be a lead architect of the "Agentic Enterprise," helping our customers unify humans and AI agents to drive profitable growth through Agentforce for Consumer Goods. Through collaboration with the customer, the Products team, and Professional Services, the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation.
The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.
As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Responsibilities:
Coordinate and lead the entire solution cycle through close collaboration with other teams.
Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions for Consumer Goods.
Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
Attain quarterly and annual objectives assigned by management.
Respond efficiently to RFPs.
Lead the technical side of the sales cycle.
Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
Design and prototype agentic workflows using Agentforce to solve complex business challenges.
Identify high-impact opportunities for autonomous agent deployment in areas such as Telesales, Visit Management, Proactive Maintenance, and Trade Promotion Management.
Guide clients on the strategic shift from legacy CRM workflows to an Agentic data platform where AI drives actionable insights.
Required Qualifications:
10+ years of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation.
Deep expertise in Agentforce for Consumer Goods, including autonomous AI design and the development of human-agent collaborative strategies.
Experiences of selling into customers across the UK in the Consumer Goods and Retail sector
Salesforce, or other, certifications related to Artificial Intelligence, specifically generative AI and LLM concepts
Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers.
Proven oral, written, presentation, and interpersonal communication and relationship skills.
Proven time management skills in a dynamic team environment.
Ability to work as part of a team to tackle problems in dynamic, energising environments.
Inquisitive, practical, and passionate about technology and sharing knowledge.
Loves to be the first to know something and to understand why and how things happen.
Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
Good at explaining ideas and finding ways to keep people’s attention.
Willing and able to travel occasionally.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience, etc.).
Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud) and consulting experience are strongly recommended
Computer studies Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.
Join Salesforce's AV Engineering team — the group responsible for defining conference room technology standards and driving reliability across more than 2,500 meeting spaces in 100 global locations. Based in the United States, this Senior AV Automation Engineer role sits at the intersection of audiovisual systems, automation, and site reliability engineering, giving you access to the latest AI and agentic development tools to make our global meeting room infrastructure more scalable, observable, and self-healing.
Computer Security Incident Response Analyst
This is a customer-facing role and will require you to be on-site in Northern Virginia. This is NOT a remote position.
Salesforce - the leader in enterprise cloud computing and one of the top 10 places to work according to Fortune magazine - is seeking an Incident Response Analyst for our Government Cloud Security Operations team.
As part of the Salesforce National Security (SNS) Infrastructure Security Team, the Incident Response Analyst will work on the ‘front lines’ of Salesforce environments supporting US Government agencies and departments performing national security functions. The Infrastructure Security Team, protects our critical infrastructure and our customers’ data from the latest information security threats. The team is responsible for 24x7x365 security monitoring, security operations, real-time analysis of security alert data, and rapid incident response across SNS Cloud environments.
PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.
Role Description:
The Incident Response Analyst will respond to and investigate cyber security events within the SNS Cloud environments, track and document security events and incidents in a ticketing system, and analyze log data for signs of malicious activity in a Security Information and Event Manager (SIEM).
The Analyst will need to work across multi-disciplined teams to coordinate incident response actions for high-priority, high-transparency operations security issues to drive toward a resolution while meeting required service-level agreements, escalating as appropriate, and providing regular updates to senior leaders.
This position offers a challenging opportunity to be exposed to a diverse set of security disciplines, including incident response, forensics, reverse engineering, malware analysis, intrusion detection, network security, and system security.
This position provides opportunities to automate workflows and processes, develop new analytics and apply mitigations for adversary Tactics, Techniques, and Procedures (TTPs), and hunt for undetected indicators of compromise.
This position may require you to provide periods of 24x7 on-call support on an as-needed basis.
As we work with Government customers, this position may require occasional local travel to customer sites.
Minimum Qualifications:
The candidate must be a U.S. citizen and must have an active U.S. Government Top Secret/SCI security clearance with Polygraph.
A related technical degree, such as Computer Science, Software Engineering, Cybersecurity, Information Assurance, or equivalent work experience.
2+ years experience in cybersecurity, engineering, and/or incident response roles.
Strong interpersonal and communication skills required for coordinating responses to sophisticated incidents across the organization with many non technical and technical stakeholders.
Strong problem solving ability to determine solutions to encountered or anticipated challenges.
Strong technical understanding of the information security threat landscape (attack vectors and tools, best practices for securing systems and networks, etc.).
Experience with AWS Cloud, Splunk, Azure Sentinel, or ElasticStack, etc. preferred.
Desired Skills:
Technical understanding of the information security threat landscape, to include attack vectors, tools, best practices for securing systems and networks, etc.
Technical understanding of TCP/IP network protocols and application layer protocols (e.g., HTTP, SMTP, DNS, etc.).
Familiarity with incident response and security operations within cloud environments.
Familiarity with Mac OSX, Microsoft Windows, and Linux/Unix system administration and security controls.
Technical understanding of AWS, Azure, or GCP administration and security controls.
Experience creating and managing event and metric dashboards with tools like Splunk, Kibana, Grafana, etc.
Experience with data query languages, such as SQL, SPL, GraphQL, etc.
Scripting language (i.e. Bash, Python, etc.) and workflow automation experience.
Operational experience monitoring devices such as network and host-based intrusion detection systems, web application firewalls, database security monitoring systems, firewalls/routers/switches, proxy servers, antivirus systems, file integrity monitoring tools, and operating system logs.
System forensics/investigation skills, including analyzing system artifacts (file system, memory, running processes, network connections) for indicators of infection/compromise.
Relevant information security certifications, such as CISSP, GCFR, GCIA, GCIH or other related certifications.
This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.This position requires a USA TS/SCI with Polygraph security access level.
The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies.
This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.
Required
Preferred
The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies.
This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.
Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.
Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs.
Provides actionable technical recommendations and insights to clients that focus on driving usage at scale in production.
Leads technical design sessions, designing and documenting domain-specific workflows and architectures that are aligned with the client’s business objectives.
Fosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls.
Presents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions.
Translates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.
Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.
Required
7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions
Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration
Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders
Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles
Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
Experience in competitive positioning and understanding of the field service technology landscape
Preferred
Salesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect)
Background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar)
Experience working in or alongside a customer success, professional services, or consulting capacity
Familiarity with Agentforce, AI-driven scheduling, or agentic workflow automation
Track record of developing customer champions and technical trust-based relationships in enterprise accounts
Role Overview
Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution of Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global go-to-market programs.
As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field Service, Agentforce, AI-driven operations, scheduling optimization, asset management, and mobile workforce solutions.
You will lead a collaborative team of Field Service specialists and solution leaders, driving business growth through technical excellence, customer advocacy, executive engagement, and market leadership. This role requires a unique combination of strategic business acumen, field service domain expertise, technical leadership, and organizational influence.
What You Will Do
Strategic Leadership
Define and execute the long-term strategy for Field Service growth, market expansion, and GTM execution.
Collaborate with Product Management and Engineering leadership to influence roadmap priorities based on customer requirements, market trends, and competitive intelligence.
Act as the executive sponsor for strategic customer engagements and transformational programs.
Establish operational frameworks that provide clear visibility into pipeline health, strategic opportunities, customer adoption, and organizational priorities.
Drive cross-functional alignment across Sales, Product, Engineering, Customer Success, and Partner organizations to deliver unified customer experiences.
Go-To-Market & Solution Leadership
Lead the technical solution strategy and execution for our most complex and strategic Field Service opportunities.
Support enterprise sales teams in translating complex business challenges into clear outcomes using Salesforce Field Service and Agentforce solutions.
Facilitate executive-level customer workshops, value assessments, and digital transformation discussions.
Position Salesforce as the strategic platform of choice for field operations, service delivery, workforce optimization, and asset-centric service organizations.
Evangelize the adoption of AI-powered service workflows, intelligent scheduling, agentic automation, and predictive operations.
Technical & Domain Expertise
Serve as a key subject matter expert for Field Service Management (FSM), scheduling optimization, asset management, and mobile workforce solutions.
Provide strategic guidance on enterprise-scale architectures, technical due diligence, and risk assessments.
Guide teams through complex technical decision-making and solution-scoping processes.
Oversee the development of scalable solution frameworks, best practices, and customer success methodologies.
Stay ahead of emerging market trends, competitive developments, and AI innovations within the field service ecosystem.
People & Organizational Leadership
Build, develop, and mentor a collaborative, high-impact team of Field Service specialists, consultants, and solution leaders.
Foster an inclusive culture of accountability, continuous learning, and customer-centric innovation.
Provide strategic clarity to enable teams to execute effectively in a dynamic and evolving business environment.
Develop future leaders within the organization through intentional coaching, sponsorship, and career pathing.
Required Qualifications
Extensive experience: 10+ years in enterprise software, SaaS, solution engineering, product strategy, technical consulting, or related technical pre-sales leadership roles.
Proven track record of leadership (typically 6+ years) building, scaling, and mentoring high-impact, distributed technical or solution teams.
Deep expertise in Field Service Management (FSM), workforce optimization, scheduling, dispatching, mobile workforce solutions, or asset management.
Demonstrated experience guiding enterprise-scale digital transformation and cloud migration initiatives.
Proven ability to build trusted relationships with C-level executives, influencing strategic decisions and complex business outcomes.
Strong understanding of modern enterprise solution architectures, APIs, cloud environments, and AI technologies.
Exceptional communication, storytelling, and executive presentation skills.
Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related technical field, or equivalent practical experience.
Preferred Qualifications
Hands-on experience with Salesforce Field Service, Agentforce, autonomous service technologies, or agentic AI workflows.
Relevant Salesforce certifications or equivalent industry-standard technical certifications.
Familiarity with key service industries such as Manufacturing, Utilities, Telecommunications, Healthcare, Energy, or Transportation.
Experience leading and scaling global specialist GTM or solution consulting organizations.
Advanced degree (technical or business-focused) or equivalent practical experience.
Active contribution to the broader technology community through thought leadership, public speaking, or customer advisory programs.
The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies.
This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.
Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.
Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs.
Provides actionable technical recommendations and insights to clients that focus on driving usage at scale in production.
Leads technical design sessions, designing and documenting domain-specific workflows and architectures that are aligned with the client’s business objectives.
Fosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls.
Presents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions.
Translates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.
Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.
Required
7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions
Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration
Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders
Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles
Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
Experience in competitive positioning and understanding of the field service technology landscape
Preferred
Salesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect)
Background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar)
Experience working in or alongside a customer success, professional services, or consulting capacity
Familiarity with Agentforce, AI-driven scheduling, or agentic workflow automation
Track record of developing customer champions and technical trust-based relationships in enterprise accounts
The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies.
This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.
Required
Preferred
Intitulé du poste : Consultant Avant Vente (Field Service Agentforce)
Présentation du rôle
Le Consultant Avant-vente (Field Service Agentforce) est le principal moteur stratégique dans l'exécution d'opérations commerciales complexes. Vous êtes responsable de la compréhension de l'environnement technologique du client et de l'alignement des capacités Field Service pour atteindre ses objectifs métier. Vous portez la vision technique en traduisant des besoins métier complexes en architectures de solutions et en feuilles de route exploitant au mieux les technologies de gestion des ressources et des actifs, de planification et de mobilité.
Ce rôle requiert à la fois un leadership technique et une expertise stratégique approfondie dans le domaine du Field Service. Vous apportez une expertise dédiée, en communiquant sa valeur, sa différenciation produit et en démontrant comment il aide le client à atteindre ses objectifs. De la réalisation de démonstrations ciblées sur des cas d'usage spécifiques à l'architecture de la solution finale, vous pilotez de bout en bout la démonstration de la valeur transformatrice de nos solutions Field Service & Operations.
Responsabilités principales
Maîtrise approfondie de la planification mobile, de la gestion des actifs et des technologies d'intégration.
Compréhension du marché, de la concurrence et de l'architecture technique pour positionner la solution Field Service de Salesforce comme le meilleur choix pour les besoins clients.
Formulation de recommandations techniques actionnables axées sur le déploiement à grande échelle en production.
Animation de sessions de conception technique, incluant la conception et la documentation de workflows et d'architectures métier alignés sur les objectifs du client.
Développement de champions clients et établissement d'une crédibilité technique auprès des clients et partenaires via des appels de découverte.
Présentation de démonstrations produit de niveau exécutif aux parties prenantes clés et réponses aux questions pour valoriser les solutions Field Service.
Traduction des besoins métier en architectures de solutions et feuilles de route exploitant au mieux les capacités Field Service, gestion des actifs et mobilité.
Gestion de la due diligence technique et des processus de gestion des risques pour garantir la conformité des déploiements mobiles et de planification complexes aux exigences de l'entreprise.
Qualifications requises
7+ ans d'expérience en avant-vente de logiciels d'entreprise, conseil en solutions ou architecture technique, avec focus sur le field service, la gestion des actifs ou les solutions de gestion de la main-d'œuvre mobile
Diplôme en informatique, ingénierie, systèmes d'information, gestion ou domaine connexe ; ou expérience pratique équivalente
Expertise approfondie de Salesforce Field Service (FSL), incluant l'optimisation de la planification, les capacités mobiles et la configuration de la gestion des actifs
Capacité avérée à concevoir et présenter des architectures de solutions de bout en bout pour des déploiements complexes à l'échelle de l'entreprise
Expérience dans l'animation de sessions de découverte technique et la traduction de besoins métier en architectures et feuilles de route
Forte aisance relationnelle au niveau exécutif et etre à l'aise pour réaliser des démonstrations et présenter des recommandations techniques à des interlocuteurs de niveau C-suite et VP
Capacité démontrée à gérer la due diligence technique et les processus d'évaluation des risques dans des cycles de vente complexes
Connaissance des technologies et patterns d'intégration liés aux environnements field service (APIs, middleware, IoT)
Expérience en positionnement concurrentiel et connaissance du paysage technologique field service
Qualifications souhaitées
Certifications Salesforce (ex. : Salesforce Field Service Consultant, Application Architect ou System Architect)
Expérience dans des secteurs à forte activité field service (utilities, industrie manufacturière, santé, télécommunications ou similaires)
Expérience au sein ou aux côtés d'équipes customer success, services professionnels ou conseil
Connaissance d'Agentforce, de la planification pilotée par l'IA ou de l'automatisation de workflows agentiques
Historique de développement de champions clients et de relations de confiance technique dans des comptes entreprise
Required
Preferred
The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies.
This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.
Required
Preferred
The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies.
This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.
Required
Preferred
The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies.
This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.
Required
Preferred
Slack is looking for a Staff Software Engineer to join our Desktop team within the Architecture & Systems organization. While most frontend roles focus on building user-facing features, this role is dedicated to building the Desktop Framework — the architectural foundation that underpins the Slack desktop client across all platforms. The team is heavily involved within the Electron open source project, ensuring the continued success and sustainability of the Electron ecosystem on behalf of Slack.
We are looking for an engineer who has deep expertise within Google's Chromium project, who is eager to lead cross functional efforts to uphold Slack security, performance, and stability within the web and desktop client. This engineer should love to keep up to date with the evolving capabilities of browser and desktop based development, be excited about the opportunity to increase developer efficiency and iterate on desktop security and development best practices alongside the rest of the Desktop and Frontend teams, and look forward to opportunities to collaborate across companies to align interests on a unified Electron vision.
Our success depends on working closely with other teams at Slack and at other companies, so communication and collaboration skills are a must. This is an opportunity to work on a team of skilled and impactful engineers that directly affects how Slack's desktop client is built.
What you will be doing:
What you should have
Bonus Points
Slack has a positive, diverse, and supportive culture — we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
What you’ll be doing…
We're currently recruiting for an Account Executive who will engage and cover higher management of each public sector organizations, and driving Salesforce Public Sector Solution in policy level. The Account Executive will also represent Salesforce, demonstrating customer focus while leading all aspects of the sales process and customer relationship from Account Planning, Lead Qualification, and Management through Negotiation and Closing and will play an integral role in the success of the overall sales team. This role is a quota-carrying sales position.
Responsibilities:
Develop key customer stakeholder relationships from working level to highest management in those organizations and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Required Qualifications:
Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in within the public sector space in Thailand
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
The Experience
As the Senior Director of Technical Program Management for Field Service, you will be at the helm of the world's #1 AI CRM. In this role, you will be the essential thread connecting product, engineering, and design teams with executive leadership to deliver the Field Service Product Roadmap. You will lead a high-performing team of Technical Program Managers to deliver cross-functional initiatives that merge human ingenuity with AI agents to redefine how service is provided in the field.
This is a high-visibility leadership role requiring a blend of deep technical fluency, operational rigor, and the executive presence to navigate C-suite priorities. You will bridge the gap between bold vision and flawless execution, ensuring Salesforce remains the leader in the agentic enterprise shift.
What You'll Actually Be Doing
You're Our Person If...
Even Better If...
About the Role
The Sales Strategy team is a vital strategic partner, supporting the sales leadership team as a trusted advisor focused on strategic planning, sales optimization, and business operational support. In this role, you will collaborate closely with cross-functional teams, including finance, employee success, marketing, recruiting and operations.
This is a high-impact position with evolving priorities. You will be empowered to think strategically, design focused execution plans, and guide those plans to fruition. Your projects will range from high-level strategy to vital operations, focusing on areas such as Go-To-Market planning, playbooks, territory alignment, data quality, market segmentation, and business performance reviews.
We are looking for passionate candidates who possess a deep curiosity, an agile mindset, strong attention to detail, and the ability to navigate ambiguity effectively while managing multiple priorities.
How You Will Make an Impact:
Strategic Planning: Lead and collaborate on the design and implementation of the Go-To-Market plan during the annual sales strategy cycle. This includes partner segmentation, resource allocation, territory assignment, and quota setting.
Data-Driven Insights: Define key performance metrics and targets. Build reports and dashboards to derive actionable insights into business health, identify areas for growth, and present strategic recommendations to sales leadership.
Market Analysis: Conduct ad-hoc analyses across multiple data sets and tools (e.g., customer segmentation, sales participation, propensity to buy, white space).
Operational Excellence: Guide forecast management to ensure sustained, predictable growth across business units, and coordinate weekly forecast calls to track sales pursuits.
Executive Storytelling: Create compelling executive-level presentations for local and global leadership reviews, and organize quarterly business reviews.
Process Improvement: Proactively troubleshoot operational issues as they surface, proposing systemic and process changes to address root causes.
What You’ll Bring (Required):
Strategic Background: Proven experience (typically 5+ years) in strategy consulting, corporate strategy, or strategic business operations—ideally within an online/startup, SaaS, or sales/business development environment.
Language Skills: Full professional fluency in both English and German.
Problem-Solving: Strong analytical and creative problem-solving skills, with a proven ability to turn complex data into actionable strategies.
Mindset: A proactive, solutions-oriented approach with a focus on achieving shared goals in a fast-paced environment.
Collaboration: An open, communicative approach with a clear desire to learn, grow, and foster strong relationships with stakeholders.
Don't meet every requirement?
If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box.
Benefits & Perks:
Check out our exciting benefits site which explains our various benefits!
In this role, you will serve as an experienced ITAR compliance professional acting as Salesforce's Empowered Official and the main export control point of contact for the business teams. You will be responsible for designing, implementing, and maintaining Salesforce's U.S. International Traffic in Arms Regulations (ITAR) compliance program, including the registration. As part of the Global Trade team, reporting to the Head of Global Trade, you will work closely with the business to create the strategy and proactively plan ITAR licensing and other obligations against evolving bespoke product and service plans. This is a hybrid role and you will work out of the Salesforce office 3 days a week.
Key responsibilities:
Design, implement, and maintain Salesforce’s ITAR compliance program, which includes preparing written policies and procedures, overseeing program management, conducting internal audits, and providing training to the business.
Serve as Salesforce's designated ITAR Empowered Official, overseeing Salesforce’s ITAR compliance program.
Review and sign export license applications and Technical Assistance Agreements (TAAs), verifying transaction legality and ensuring all exports align with the ITAR regulations and Salesforce’s business policies and practices.
Conduct due diligence to verify the eligibility of parties involved in transactions.
Manage ITAR registration with DDTC, ensuring compliance with annual renewals and mandatory change notifications for any substantive organizational changes.
Manage commodity jurisdiction (CJ) classifications and make jurisdictional determinations regarding which Salesforce products and bespoke activities are ITAR-regulated.
Act as the primary defense trade export control resource for the business teams during deal and solution evaluations, ensuring Salesforce does not engage in unauthorized transactions.
Prepare, submit, approve, and manage authorizations to engage in activities regulated by the ITAR and other export control regimes, as applicable, including continuous tracking and decrementing against each authorization.
Track and report to DDTC information regarding whether Salesforce or our vendors have paid certain thresholds of political contributions, fees, or commissions.
Desired skills and experience:
Extensive experience as an ITAR compliance professional capable of designing and managing an enterprise ITAR program
Experience with Commodity Jurisdiction analysis, preparation, and submission
Proven track record of implementing effective compliance processes and programs
Experience in managing export licensing processes, including mandatory reporting
Experience with risk management and compliance audits
Excellent communication skills, both oral and written, and ability to effectively collaborate across functions with key business and legal stakeholders
Proven success in managing projects and large initiatives, and ability to work independently
Experience interfacing with government agencies, particularly DDTC, regarding registrations, authorizations, due diligence submissions, and audits
Familiarity with DECCS and compliance tools
Experience in sanctions compliance work is a plus
High ethical standards and attention to detail
Excellent organizational and analytical skills
Ability to adapt and grow in an expanding organization
We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!
The Experience
As Senior Account Executive on the Salesforce Informatica team in Sweden, you will own the full Commercial Business segment — acting as the primary point of contact for data management and integration solutions across the market. Based in Stockholm, you will report to the Regional Vice President, Nordics, and operate as both a territory strategist and a hands-on dealmaker. This is an individual contributor role with the strategic weight of a sector lead, backed by the full Salesforce ecosystem.
What You'll Actually Be Doing
• Develop and execute a comprehensive business plan for the Sweden Commercial Business segment, acting as the "CEO of your territory" and driving pipeline from initial prospecting through to close.
• Build deep, lasting relationships with CXO, CIO, and Engineering leaders within manufacturing, translating complex industrial data challenges into high-impact business outcomes.
• Partner with Solution Architects, Professional Services, and strategic partners to deliver seamless customer outcomes and maximise deal value.
• Maintain accurate pipeline forecasting within Salesforce CRM using the MEDDPICC methodology, and articulate the value of Data Integration, Quality, and Governance as the foundation for AI-driven manufacturing transformation.
You're Our Person If...
• 5+ years of quota-carrying field sales experience within enterprise software, with a proven track record of overachievement in the Swedish manufacturing market and an established network of enterprise contacts.
• Demonstrated ability to navigate complex, multi-stakeholder organisations and build champions across both business and technical functions.
• Proficiency in a structured sales methodology such as MEDDPICC, Challenger, or SPIN.
• Professional fluency in Swedish and English, and must be based in Sweden.
Even Better If...
• Experience in Data Management, Data Integration, or Data Science solutions.
• Familiarity with selling into the broader Nordic industrial landscape.
• Degree or equivalent experience; backgrounds will be evaluated based on core competencies for the role (e.g. extracurricular leadership, military experience, volunteer work).
About Us:
We are a cutting-edge AI First technology organization dedicated to improving developer productivity in cloud development environments. Our mission is to build a robust Cloud development platform that enhances build and development cycles, empowering developers to achieve seamless performance and productivity.
Role Overview:
We are seeking a proactive and expert Software Engineer to join our AI-First organization. You will be instrumental in designing, building, and optimizing the next generation of cloud development platforms, focusing on embedding AI capabilities directly into development workflows. This role emphasizes not just building platforms, but orchestrating scalable, intelligent solutions that significantly amplify developer productivity through hybrid human-AI collaboration.
Key Responsibilities:
Design and Orchestrate AI-Augmented Developer Platforms: Architect, develop, and implement core platform components that integrate with approved AI models and MCP gateway to create highly efficient, end-to-end developer workflows, enabling Hybrid Development Workflows.
Prompt Engineering and AI System Context: Proactively identify systemic bottlenecks in workflows and enhance AI agent capabilities by writing clear, structured prompts and communicating system context effectively to produce quality output.
Rigorously Validate AI Outputs: Critically evaluate, audit, and validate AI-generated code, designs, and documentation, ensuring security, performance, and adherence to architectural standards (Critical Evaluation & Validation).
Build Resilient Cloud Infrastructure for AI Agents: Engineer scalable, reliable, and efficient remote development environments on cloud platforms (AWS/GCP/Azure), including designing intelligent CI/CD frameworks.
Drive AI Fluency and Adoption: Function as a 'multiplier' by championing and building AI tools and capabilities, ensuring other engineers can leverage them for rapid software development and issue remediation.
Use high-level programming languages (Java, GoLang, Javascript, Python, TypeScript) to build, refine, and secure AI-driven developer productivity tools.
Stay updated on advancements in AI-driven developer productivity tools, agent orchestration, and emerging cloud technologies.
Maintain high standards of software quality through code reviews, testing, and automation.
Requirements:
Experience: 5+ years of software engineering experience, with a focus on building developer tools or platforms.
Programming Languages: Proficiency in high level programming languages like Java, GoLang, Python, Javascript or Typescript; familiarity with scripting languages like Bash is a plus.
Cloud Expertise: Strong experience with AWS, GCP or Azure, including services like EC2, S3, etc.
Containerization Technology Expertise: Strong experience in container technologies (Docker, Kubernetes) and their integration with cloud development platforms.
Development Workflows: Understanding of developer workflows, build processes, and CI/CD pipelines.
Collaboration: Proven ability to work in agile teams and communicate effectively with technical and non-technical stakeholders.
Preferred Qualifications:
Knowledge of secure software practices and performance tuning for distributed systems.
Passion for improving developer productivity and experience.
Proven ability to learn new technologies and adapt to evolving project needs.
Experience with agile development methodologies (Scrum, Kanban).
Strong problem-solving skills and a proactive approach to identifying and resolving issues.
Excellent communication and collaboration skills, with a track record of working effectively within a team.
Contributions to open-source projects or personal coding projects are a plus.
Demonstrated commitment to writing clean, maintainable, and well-documented code.
Role Description
The Portfolio Delivery Leader (PDL) is an executive level individual contributor role within the Delivery Account Management (DAM) function of Salesforce Professional Services. A PDL owns the health and performance of a defined book of business symmetrically aligned to sales portfolio(s) within an operating unit across a range of customer engagements including paid and investment commitments.
The PDL operates at a portfolio level, not a project execution level, spending roughly half their time in direct customer engagement and half governing portfolio health, financials, and resource strategy while carrying a 25% utilization. They act as the delivery organization's primary point of accountability for deal acceptance, escalation management, and margin protection. They are the connective tissue between pre-sales solutioning and delivery execution — validating that what is sold can actually be staffed and delivered at the proposed margin, identifying risk early enough to course-correct, and building the executive relationships that turn one-time engagements into long-term partnerships. Their success is defined by what they prevent, protect, and grow.
Your Impact
Minimum Requirements
Preferred Qualifications
Additional Information
Possible travel of about 25%, but exact travel requirements will vary based on customer.
BENEFITS & PERKS
Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training with Trailhead.com
Exposure to executive thought leaders and regular 1:1 coaching with leadership
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
For more details, visit https://www.salesforcebenefits.com/
In school, or graduated within the past 12 months? Please visit FutureForce for opportunities.
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. Agentforce is Salesforce's newest innovation—a next-generation platform that combines Data + AI + CRM + Trust to transform customer experiences. Our AI and Data Architect team is a startup within a global organization, dedicated to helping Salesforce customers and prospects design and implement cutting-edge solutions that deliver real business value.
As an AI and Data Technical Architect, you will act as a senior, hands-on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers and Enterprise Architects through emerging AI solutions. You will work side-by-side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems—including hyperscalers, data lakes, and governance frameworks.
You will:
Lead pre-sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks.
Shape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross-platform integrations.
Collaborate with AEs and SEs to build hands-on prototypes and demos using Agentforce and integrated external agents.
Develop thought leadership content—demo templates, whitepapers, enablement sessions—focused on agent lifecycle, integration strategy, and technical effectiveness.
Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization.
If you are naturally curious about AI and Data, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you!
Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate.
Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs.
Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement.
Build Hands-On Demos & Prototypes - Co-create quick prototypes (<2 weeks) with AEs demonstrating integration between Agentforce and external agents or services.
Lead Pre-Sales Workshops - Facilitate whiteboarding, deep-dive sessions, and quick enablement for customers and internal teams.
Advise on Data & Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies.
Support Early Adoption - Occasionally assist in proof-of-value engagements post-sale by tuning agents and guiding customers toward self-sufficient enablement.
Own Technical Architecture Decisions - Oversee data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360.
Own Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently.
Technical Pre-Sales/Consulting - 7+ years of hands-on experience designing and delivering data, analytics, and AI architectures in enterprise environments.
Salesforce Expertise - Hands-on experience with Salesforce Agentforce and deep fluency with D360 and core Salesforce platform services.
External Ecosystem Knowledge - Strong understanding of external agent ecosystems and interoperability.
Proven Track Record - Experience in prompt engineering, agent lifecycle management, and hands-on prototype development.
AI & ML Expertise - Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
Data Stack Knowledge - Deep expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift) and data ingestion patterns (batch, streaming, CDC).
Hands-On Development - Proficiency in programming (e.g., JavaScript, Python, SQL, R) and data frameworks like pandas or Jupyter.
Excellent Communication - Strong presentation skills; adept at explaining complex ideas and guiding stakeholders toward impactful solutions.
Curiosity & Continuous Learning - Passion for exploring new AI frameworks, sharing insights, and experimenting with cutting-edge technologies.
Advanced Integration - Experience integrating Salesforce with external agents via APIs and open standards (MCP, A2A).
Governance & Observability - Familiarity with prompt governance, observability, and monitoring frameworks.
Cross-Platform Background - Background in cross-platform integrations (e.g., Hyperscaler SDKs to Salesforce Flows).
Multimodal Pipelines - Prior exposure to conversational voice pipelines or multimodal integrations via hyperscaler services.
Advanced AI/ML Frameworks - Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms like Google Vertex AI or AWS Sagemaker.
Education - BS in Computer Science, Engineering, Data Science, or equivalent technical field.
Tableau helps people see and understand data. As the world's leading analytics platform, we empower everyone from global enterprises to early-stage startups to transform their data into actionable insights. We are passionate about our mission and product, and we value work-life balance, efficiency, and making a difference. As part of Salesforce, we are dedicated to driving customer success through innovation.
You will be the dedicated sales professional for strategic enterprise clients in Belgium. Your mission is to forge deep, strategic partnerships with leading Belgian enterprises across key industries including financial services, manufacturing, and the public sector. You will drive digital transformation by embedding Analytics solutions across their business operations, helping them unlock the power of data in everything from supply chain optimization and customer analytics to operational efficiency and strategic decision-making. This is a high-visibility role focused on strategic growth, executive engagement, and long-term customer success in one of Europe's most unique business hubs.
Strategic Account Management: Develop and execute comprehensive account plans for designated enterprise accounts in Belgium, aligning Tableau and Analytics solutions with their core business objectives to meet and exceed sales quotas.
Executive Relationship Building: Build and maintain strong, C-level relationships across your clients' organizations, acting as a trusted advisor on their data and analytics journey within the Belgian business context.
Full-Cycle Sales: Drive the entire sales cycle from opportunity identification to closure, expertly managing a complex pipeline and navigating large enterprise procurement processes.
The Team Player: You know that "winning" is a team sport. You excel at engaging internal resources and partners to close complex, multi-million dollar deals.
Pipeline & Forecasting: Meticulously manage and track all customer and transactional information in Salesforce (CRM), providing accurate and regular reporting of your pipeline and forecast.
Market Expertise: Serve as an expert on the Belgian enterprise landscape and competitive environment, staying current with local market trends, and effectively communicating Tableau's value proposition.
Languages: Professional fluency in English is essential, combined with strong business proficiency in French and/or Dutch to effectively manage the multilingual Belgian market.
Industry Experience: You have 8-10+ years of enterprise software sales experience, with significant experience selling into the Belgian enterprise market across diverse industry verticals.
Market Expertise: You possess a deep understanding of the Belgian business culture, corporate structures, and enterprise decision-making processes, with a proven track record of successfully selling to large multinational corporations and domestic enterprises.
Proven Performer: You have a history of consistently overachieving sales quotas and experience managing complex, multi-stakeholder deals in the Belgium region.
Solution Seller: You are an expert in value-based or solution selling of enterprise SaaS platforms (e.g., BI, data analytics, CRM, ERP).
Go-Getter: You are self-directed, resourceful, and have a strong work ethic. You are driven to build strategic relationships and maximize account revenue.
Excellent Communicator: You have outstanding presentation and communication skills, with the ability to articulate complex concepts clearly and persuasively to both technical and business audiences across different language groups.
Technically Savvy: You are proficient with CRM systems (Salesforce preferred) and other business tools. A Bachelor's Degree or equivalent experience is preferred.
Company Builder: You are always on the lookout for great talent to help us continue building one of the best companies in the world.
The Experience
The Salesforce Innovation Center (SIC) team creates world-class executive briefing experiences for Salesforce's most strategic customers, and the SIC Analyst is at the heart of making those moments happen. In this role, you will partner with a SIC Strategist to deliver polished, seamless Strategic
Engagements while independently owning the full lifecycle of Experience-Only Meetings — from intake and scheduling through day-of execution and follow-up. You will report to the Senior Director of SIC, AMER, and collaborate cross-functionally with partner teams across the business. This is a hybrid role with three days in office each week.
What You'll Actually Be Doing
Coordinate all experiential and logistical elements for assigned Strategic Engagements — including scheduling, catering, room setup, and day-of operations — ensuring every in-center experience reflects Salesforce's brand standards
Own the end-to-end delivery of Experience-Only Meetings, including intake, agenda preparation, speaker coordination, and post-meeting follow-up communications
Serve as the on-site point of contact for experience operations, proactively anticipating and resolving day-of needs in partnership with the SIC Strategist
Track program metrics, contribute to team process improvements, and collaborate with internal partner teams to support broader SIC operations
You're Our Person If...
You bring 2 to 4 years of experience in event coordination, executive programs, customer-facing roles, or operations
You have strong written and verbal communication skills with a polished, professional presence
You are highly organized, detail-oriented, and able to manage multiple concurrent workstreams in a fast-moving environment
You are committed to delivering exceptional customer experiences and thrive in a collaborative, cross-functional environment
Even Better If...
You have knowledge of Salesforce's platform and product portfolio
You have experience in a customer briefing center, executive engagement program, or similar environment
You are familiar with AI-enabled productivity tools (e.g., Agentforce, ChatGPT, Copilot) or interested in building AI-enabled workflows
You have familiarity with sales processes and go-to-market strategy
SalesforceはAI CRM世界No.1のプラットフォームを提供する企業です。人とAIエージェントが共に顧客の成功を実現する新しい働き方をリードしています。野心と行動、テクノロジーと信頼が交わるこの場所で、私たちはビジネスと社会をより良くすることに情熱を持つトレイルブレイザーを求めています。
エージェンティック時代の働き方変革を牽引する企業で、あなたのキャリアを次のステージへ。Agentforceはその未来の中心にいます。
所属チームについて
私たちはSalesforce Strategyを担うStrategy & Programsの一員として、主にCustomer Success Group（CSG）のゴール実現に責任を持つチームです。GlobalおよびSales Strategyとの連携を通じて会社のGo-To-Market（GTM）戦略をCSGの施策に落とし込み、顧客維持・成長の実現に向けてCustomer Success Businessを牽引するリーダー陣の意思決定をデータと戦略的思考で支えます。Sales Strategy、Finance、Operations、Enablementなど多様な部門との連携を主導しながら、戦略をビジネスの現場で実現することに情熱を持つ方を歓迎します。
ロール概要
CSG Business Partnerは、担当チームのリーダー陣に最も近い存在として機能するStrategic Advisorです。データの提供やレポーティングが主な役割ではなく、リーダーと共に戦略を策定し、Customer Success実現に向けたお客様のSalesforce活用促進・製品利用量（Consumption）の拡大・解約リスクの最小化という重要なGoal達成に向けた方向性と優先課題を定めます。
CSG Data & Insights Analystチームと緊密に連携し、何のためのデータか・どんなInsightが必要かをビジネスの観点から定義した上で、すべての戦略的議論にデータを組み込み、より確かな意思決定を実現します。
担当するチームについて
CSGにおいて、既存のお客様がSalesforceの各製品を最大限に活用し、継続的なビジネス価値を実現できるよう支援することをミッションとするチームです。お客様のオンボーディング支援から継続的な活用支援・リスク対応まで、製品ライフサイクル全体を通じてプロアクティブに関与します。
CS Operations
CSG全体のデリバリー活動を支えるオペレーション組織です。Product Successなど顧客対応の最前線に立つチームが最大限のパフォーマンスを発揮できるよう、オペレーション設計・プロセス改善・Operation上のデータ分析・戦略的投資プログラムの運営など、ビジネスを支える多様な機能を担います。
職務内容
Strategic Advisory: 担当チームのリーダーとStrategyおよび目標設定を共にリードする。Salesforce活用促進・製品利用量（Consumption）の拡大・解約リスクの最小化という重要なGoal達成に向けた方向性を定め、何のためのデータか・どんなInsightが必要かをビジネスの観点から定義した上で、現場の実態とデータに基づいた提言を行い、リーダーを意思決定・実行へと導く
Decision Support: CSG Data & Insights Analystチームと連携し、担当チームのリーダー陣のより確かな意思決定を支えるInsightを提供する。リーダーとの日常的な会話から生まれた検討事項をデータ分析につなげ、意思決定の場でInsightを活かす
Performance & Improvement: KPIの定義・優先順位付け基準の設定・フィードバックループの確立を通じて、成果の測定と継続的改善を推進する。Salesforce活用促進・製品利用量（Consumption）の拡大・解約リスクの最小化に向けた進捗をリーダーと共に管理し、必要に応じて方針修正をリードする
Business Management: 担当チームの優先課題と予算を管理し、戦略実行に必要なリソースと体制を整える。Global CSG Strategyの動向をタイムリーに把握し、日本側への影響をリーダー陣と議論する
必須要件
Customer Success現場業務（Customer Success Manger / Engagementによる支援 / Technical Support 等）に対する深い実務理解
SaaSビジネスのFinancial KPI（Attrition・Net Revenue Retention・Usage/Consumption・Renewal等）に関する深い理解
5年以上のCustomer Success・SaaS営業・営業企画・経営企画・コンサルティング等の関連業務における実績
VPレベル以上のシニアリーダーに対してTrusted Advisorとして機能した実績
Data Analyst・Finance・Operationsなど複数の部門と連携して成果を出したクロスファンクショナルな協働経験
戦略立案から実行・効果測定までを一貫してリードした経験
複雑な課題を構造化し、データと論理に基づいた提言をエグゼクティブに対して行えるコミュニケーション能力
流暢な日本語（ネイティブレベル）および業務遂行に十分な英語力
歓迎要件
コンサルティングファームでの戦略立案・業務改革の経験、またはSaaS企業でのOperations業務の経験
SaaS企業においてGlobal組織・GTM・Sales Strategy等の複数の機能と横断的に連携した経験
BIツール（Tableau等）を活用したデータ活用・レポーティングの基礎的な経験
社内CRMおよび関連データソースの実務利用経験
SQLやデータ分析ツールの基礎的な経験（Data Analystとの連携をより深めるため）
求める人物像
「言われたことをやる」のではなく、WHY?を常に問い、リーダーが気づいていない課題や機会を自ら見つけて提言できる人
完成を待たず50〜60%の段階から関係者を巻き込み、フィードバックを受けながら質を高めるサイクルを自分で回せる人
優先度が曖昧な状況でも自ら判断し、結果に対して最後までオーナーシップを持てる人
自分の軸を持ちながらも状況に応じて柔軟に対応し、異なる立場のStakeholderと協働して成果を出せる人
Data Analystが分析に集中できるよう「何のためのデータか・どんなInsightが必要か」をビジネスの観点から明確に定義できる人
The Lead, Global Field Campaigns is part of the Global Growth Systems (GGS) team — Salesforce's AI-first growth engine that connects marketing strategy to real-world pipeline impact. This role sits within the Campaigns & Programs team inside GGS, owning the email marketing and webinar demand programs for an aligned set of Salesforce products across the Americas (AMER) and Europe, Middle East, and Africa (EMEA).
The Lead serves as a primary strategic partner to Product Marketing and Global Integrated Campaigns (GIC), translating global campaign briefs into regional execution, and ensuring every channel — email, webinar, and beyond — is clearly measured, attributed, and communicated back to leadership. This is a role for someone equally comfortable running a high-volume email program and presenting performance insights to senior leadership — someone who thrives at the center of a complex, cross-regional ecosystem and brings clarity where there is ambiguity.
Salesforce is currently seeking an experienced Accounting Senior Director, to support the organization’s strategy, growth, and operational excellence. As a leader in the Controllership Global organization, responsibilities will be around developing projects in support of designing complex and high-risk accounting transactions and their related processes across our operations globally.
The environment is dynamic and the role will consist in contributing or leading projects and initiatives to ensure proper integration of US GAAP, IFRS and local GAAP accounting and finance business requirements. You will adeptly collaborate with internal teams (FP&A, Legal, Treasury, Tax, Treasury, Compensation, IT etc.) and external stakeholders (system integrators, business integrators etc), gain leadership experience to and support staff so that they are able to act when requirements are ambiguous or evolving.
Impact:
Integration Strategy & Planning: Lead the development of the integration strategy aligned with the deal model and accretion plan, translate strategic objectives into detailed integration roadmaps (including milestones, deliverables, and KPIs), and establish robust governance structures and decision-making frameworks with clear escalation paths.
Design standard playbooks: for non-standard transactions such as acquisitions, mergers, country expansion.
Operational Excellence & Insights: Define and implement KPIs in coordination with GPOs to monitor performance, enhance visibility on operational effectiveness for leadership. Support continuous improvement initiatives.
AI & Automation Enablement: Identify and deploy with finance transformations high-impact AI/agent use cases to scale automated, data-driven operations across Controllership.
Leal Global Controllership Alignment: Serve as a central integration point to ensure that as we scale, our initiatives are aligned across our Global Process Owners (GPOs), cross-functional partners, and technology teams.
Drive Holistic Stakeholders Engagement: Facilitate alignment across diverse groups (Tax, Treasury, Legal, M&A) to ensure that Controllership initiatives consider the full financial picture and regulatory landscape.
Strategic Decision Support: Lead key strategic projects within the Global Accounting organization, specifically identifying decision bottlenecks and presenting clear facts to the appropriate stakeholders to facilitate resolution.
Technology & Business Liaison: Serve as a key bridge between the Accounting function and the Digital Enterprise Transformation (DET) team. You will help articulate clear business facts, define requirements, and support critical design decisions to ensure our systems support our accounting needs.
Executive Communication & Storytelling: Transform complex project updates and accounting data into clear, compelling narratives. You will act as the content creator for executive presentations, ensuring that leadership and sponsors have a digestible, fact-based view of project status and decision points.
Accounting Operations: Support international accounting operations on certains complex transactions including local compliance obligations or M&A activities.
Minimum Qualifications
10+ years of experience in the International accounting environment of which 5+ years in a relevant role for the position;
Expertise in US GAAP, IFRS and local statutory requirements;
Robust experience with SOX audit framework
Bachelor's Degree (or equivalent work experience) in Accounting, Finance, Business Administration, Information Systems, or related subject area, Project management certification as a plus;
Ability to drive work independently, identifying solutions, moving them to implementation, and developing long-range strategies
A track record of working successfully in a matrix environment. You know how to partner with existing process leaders and stakeholders to build consensus without needing direct authority;
Team player; self-starter; results-oriented; 'can do' attitude; hands-on approach who is able to work with virtual, global & cross functional teams
Develops, maintains, and strengthens partnerships with others inside and outside the immediate organization who provide decision making, information, or support
Must be able to multitask, work efficiently under tight deadlines and proactively track and report progress
Excellent written and verbal communication skills to “engage in the conversation”
Ability to create executive-level decks and verbally articulate complex ideas simply and concisely.
Slack is your Digital HQ — bringing people, apps, customers, and AI agents together in one place. Millions of people use Slack every day to communicate, collaborate, and get work done. As work becomes increasingly distributed and AI-powered, Slack is redefining how teams operate and how productivity happens at scale.
The Productivity Mobile team builds many of Slack's most important mobile experiences, including Canvas, Lists, Huddles, Clips, Files, and other emerging collaboration surfaces. Our mission is to help users create, organize, share, and act on information wherever they are.
We operate at the intersection of product innovation, mobile platform excellence, and large-scale engineering. The systems we build support millions of daily users and require deep investments in performance, reliability, accessibility, and user experience.
We're looking for a Staff Android Engineer to help shape the future of productivity on mobile. As a Staff Engineer, you'll serve as a technical leader across multiple teams and initiatives. You'll drive architecture and engineering strategy, influence product direction, and help solve some of the most challenging technical problems in Slack's Android application.
You'll work closely with Product, Design, Backend, Infrastructure, iOS, and fellow mobile engineers to deliver experiences that are intuitive, performant, and reliable for millions of users worldwide. This role combines hands-on technical leadership with broad organizational influence.
You'll have the opportunity to influence the direction of Slack's mobile platform, shape experiences used by millions of people, and work alongside some of the strongest mobile engineers in the industry. You'll help define how work gets done on mobile in an increasingly AI-powered world.
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Staff Software Engineer, Android - Slack Productivity Mobile", "Job_Requisition_Additional_Locations": "California - San Francisco; New York - New York", "Job_Requisition_Primary_Location": "Georgia - Atlanta", "Job_Requisition_Ref_ID": "JR345950", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Slack_Posting_Start_Date": "2026-06-17", "Slack_site_URL": "https://salesforce.wd12.myworkdayjobs.com/Slack/job/Georgia---Atlanta/Staff-Software-Engineer--Android---Slack-Productivity-Mobile_JR345950", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Georgia", "New York" ], "Locations": [ "Atlanta", "New York", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Denmark---Copenhagen/Cloud-Account-Executive_JR346140-1", "External_Job_Posting_Start_Date": "2026-06-18", "Job_Description": "About the Salesforce Platform
The Salesforce Platform is the world’s leading Secure Agentic Platform. We are moving beyond simple assistants to a world of Autonomous Agents that take action. Our platform allows businesses to build, deploy, and scale these agents using a No-Code/Low-Code "Vibecoding" approach, all while staying anchored in the Salesforce Trust Layer—the gold standard for enterprise security and data resilience.
Role Description
As a Cloud Account Executive within the Platform team, you sit at the intersection of Innovation and Protection. Your mission is twofold:
Empower Action: Drive the adoption of Agentforce, enabling customers to build sophisticated AI agents through a seamless, low-code interface where "vision becomes code" (Vibecoding) to complement and reinforce Salesforce C360. Ensure Resilience: Sell the Security & Governance portfolio (Salesforce Shield, Security AgentData Mask, Backup & Restore) to ensure these agents operate within a secure, compliant, and indestructible data environment.
You are the architect of "Secure Agility," helping organizations move fast without breaking things.
What You'll Be Actually Doing
The Agentic Evangelist: Showcase how Agentforce can automate complex business processes using no-code tools, making AI accessible to every business user.
The Guardian of Trust: Position Salesforce Shield and Event Monitoring as the essential "armor" for any AI deployment, ensuring data privacy and threat detection are native to the build.
Vibecoding Champion: Promote the speed and ease of our low-code/no-code platform, allowing customers to iterate at the speed of thought while maintaining enterprise-grade resilience.
Strategic Growth: Partner with Account Owners to drive revenue by identifying "Agentic" use cases that require the highest levels of data protection and compliance.
C-Level Bridge: Connect with the CIO/CISO to discuss security/resilience and with the COO/CEO to discuss ROI through agentic automation.
You're Our Person if
Solution Selling Rockstar: Experience in SaaS sales, specifically focused on Platform-as-a-Service (PaaS), Cybersecurity, or AI.
The "Build" Mindset: A strong interest in the No-Code/Low-Code ecosystem and the ability to explain complex technical architectures in simple, business-value terms.
Security Savvy: Solid understanding of data protection regulations (GDPR, etc.) and why resilience (Backup & Restore) is the foundation of any modern IT strategy.
Storyteller: Proven ability to present a vision where AI agents and Cybersecurity coexist to drive business transformation.
Bilingual: Fluency in French and English.
Even Better If
Innovation Enthusiast: You follow the "Vibecoding" trend and understand how generative AI is shifting the development paradigm.
Salesforce Expert: Familiarity with the Salesforce ecosystem, particularly Agentforce, Shield, and the Data Cloud foundation.
The Programs & Strategy team works within Account Success to drive operational rigour in how we own the business and also to support various special projects and efforts to change and grow the business.
This Analytics Business Partner, Senior Lead role reports to the Director of Account Success Business Partners and will partner closely with the head of one of the Account Success Operating Units to deliver a blend of strategic planning, analysis & insights.
This is a high-impact role, with constantly evolving priorities and demands, requiring cross-functional alignment and a collaborative approach.
This role supports ongoing exploration of trends tied to our delivery KPI’s, driving new programs through data driven analysis, FY planning, and monthly and quarterly Sales Leader reviews, using data to uncover insights and help Account Success leaders make strategic recommendations to their Sales Partners.
We’re looking for hardworking candidates who have steadfast curiosity, attention to detail, willingness to lead multiple priorities, and ability to deal with ambiguity effectively.
Responsibilities
Partner with Account Success Leadership team members to perform ad-hoc analyses across multiple data sets and tools (examples of analyses include examining consumption product data to drive consumption, Signature Success Plan adoption trends, AOV risks and mitigation, and Product Adoption impact) and interpret key performance metrics to deliver insights and recommendations to leadership.
Evaluate ongoing business performance against Targets; identifying areas of growth and opportunity
Collaborate cross-functionally with the Account Success Operations / Technology team & CSG Business Intelligence team to ensure successful data analysis is transformed into data sets and Tableau dashboards to provide broad ‘run the business’ support across the Account Success team.
Build executive-level presentations for global leadership reviews and support quarterly business reviews.
Support GTM planning process in partnership with the Account Success Strategy & Programs teams and the CSG Business Intelligence team.
Requirements:
Strong business acumen and stakeholder management experience.
Self-starter and high degree of motivation to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment.
Proficient with Business Analysis, Data Visualization, as well as the ability to translate sophisticated information into easily consumable insights.
Excellent presentation and executive engagement skills.
Outstanding written and verbal communication skills, with the ability to craft compelling stories for diverse audiences to communicate strategy.
Demonstrated success in fast paced and agile business environments.
Proven track record to structure and transition sophisticated problems to solutions.
Customer Success Strategy Experience or 8+ years of professional experience, ideally in consulting or sales strategy/business operations roles.
Solid understanding of Salesforce product & applications, Tableau, Snowflake, SQL and Data Cloud.
Flexible schedule, the ability to work with our global Account Success teams in different time zones.
Ability to travel on a quarterly basis.
Desired Skills/Experience:
French and/or German speaker
Management consulting background and skills considered an asset
Fortune 100 management or strong understanding of Customer Success.
Knowledge of other Salesforce product and platform features, capabilities, and best use.
Experience with an enterprise CRM or customer service application.
Slack (Salesforce Company) is on a mission to make your working life simpler, more pleasant and more productive. Culture is the north star that guides how we work together and with our customers. Are you looking to build something greater than yourself? Do you want to work alongside some of the most dynamic people in the industry? If so, Slack just might be the place for you.
Slack has a positive, diverse, and encouraging culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative.
Onboarding Specialists are the first technical partners for our newest Slack Premier and Signature customers. We help them hit the ground running by building a strong product foundation, achieving early wins, and setting the stage for long term success on Slack and the broader Salesforce platforms.
We act as trusted advisors during the onboarding phase, guiding customers through pre-implementation readiness and collaborating with internal teams to make the process smooth and straightforward. Your work will directly influence customer experience, setting the stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer’s journey, you will contribute to our customers’ success and reinforce Salesforce's reputation as an industry leader.
Welcome and Onboard New Customers: Be the friendly, knowledgeable first point of contact after the sale. You'll run initial discovery sessions, build personalized onboarding plans, and ensure a seamless handoff from sales to implementation.
Accelerate Adoption: Help customers get to value faster by spotting adoption gaps, showcasing high impact features, and creating tailored success plans. You'll track meaningful outcomes like time to production, feature adoption, and integration reliability.
Support Migrations: Guide customers through enterprise plan migrations including SSO and any Grid/Enterprise+ plan prerequisites and help troubleshoot blockers like complex integrations or API challenges. You'll be their technical lifeline during this phase and help to keep things moving without sacrificing thoroughness.
Champion Best Practices: Share guidance, translate business goals into practical recommendations, and surface recurring friction points back to Product and Engineering. You're the voice of the customer internally, and a trusted guide externally
Become a Slack subject matter expert, with a focus on fast time to value for new customers.
Serve as the customer's first point of contact post-sale and welcome them into the ecosystem.
Run virtual 1:1 sessions to educate customers about the product and walk them through key features such as Slackbot, Slack Connect, Workflows, Salesforce connectors, and more.
Use consulting skills to uncover business objectives and set customers up for long term success.
Build customized Success paths that map out the steps to meet each customer's goals.
Build positive relationships with both internal and external business partners, contributing to broader goals and growth.
Actively leverage and contribute to the overall knowledge base and expertise of the Customer Success community.
Turn satisfied customers into enthusiastic Slack advocates.
4+ years of experience helping customers get real business value from technology
A track record of strong customer-facing engagement. You can hold a room, whether it's a small admin team or a C-suite audience.
Comfort navigating conversations at all levels, from administrators to executives.
The ability to work independently, manage your own time, and stay focused under pressure
A consultative mindset. You ask good questions, uncover business objectives, and tailor your approach accordingly.
Strong relationship-building skills. You are personable, energetic, and able to make customers feel genuinely welcomed.
Technical fluency with software solutions and the ability to pick up new tools quickly
Solid understanding of at least one object-oriented language (Java, JavaScript, Node.js, Python, or SQL).
Experience with Slack or Salesforce products.
Prior experience in a hands-on technical customer role ex. Technical Support, Solutions Engineering, Professional Services, or Customer Success Engineering.
Experience building conversational AI solutions, especially in regulated industries.
Familiarity with project management principles and software implementation best practices.
Slack or Salesforce Admin/Consultant certifications.
このポジションの役割
Communications, Media & Technology（通信・メディア・テクノロジー）業界顧客の大規模な変革プロジェクトのあるべき姿やプロジェクトアプローチを策定し、また自らそのプロジェクトの実行を推進・リードすることにより、顧客とその変革プロジェクトを成功に導くために重要な役割を果たします。
大きく2つの役割があります。
1. 顧客へのプロジェクト提案
アカウントパートナー（サービスセールス担当者）と連携して、SalesforceのProfessional Servicesによるコンサルティングプロジェクト、インプリメンテーションプロジェクト等の提案を行い、受注前および受注後の提案活動を主導します。
特にプロジェクト提案にあたって、顧客の課題、変革プロジェクトの目的から最適なプロジェクトアプローチを策定すること、必要なサービスリソースを特定するために、アカウントパートナーだけでなく組織全体の他の専門領域のメンバーと協力することが求められます。
2. プロジェクト成功に導くリーダーシップ
プロジェクト受注後にインダストリーまたはデリバリーのエキスパートとしてプロジェクト全体を推進、または支援し、プロジェクトを成功させること、最終的に顧客の成功に導くことに責任を持ちます。
顧客のエグゼクティブとの関係を構築・維持すること、プロアクティブにプロジェクトの品質を高めること、また組織全体の専門領域のメンバーと協力することで必要な知見等をプロジェクトにもたらすよう働きかけることが求められます。
このポジションの魅力
特に通信/メディア業界を中心とした顧客に対するコンサルティングビジネスの拡大に貢献いただきます。
このロールでは、組織の関係者と協業しながら、顧客との関係性をどう構築するのか、SalesforceのProfessional ServicesをどうSellingするのかを裁量を持って働くことができます。
戦略的で自由な発想を活かし、次のSalesforce Servicesのビジネスを作り上げる意欲のある方を採用したいと考えています。
Responsibilities:
顧客固有の実装提案、SOW、人員配置計画の策定を主導し、組織全体の他の専門領域メンバと協力して、受け入れ可能な提案について合意形成を図ります。
アカウントセールスおよびサービスセールスと緊密に連携して、スコーピング、ソリューション作成、SOW作成、プロジェクト人員配置などのプリセールス活動に責任を持ちます。
プロフェッショナルサービスチームに、提案されたソリューションと顧客ニーズに関係する専門家としての知見を提供し、プロジェクトを確実に成功させます。
カスタマーサクセスに適切かつ必要な場合は、エンゲージメントのライフサイクル全体にわたってプロジェクトチームを直接リード、または支援し、プロジェクトの成功に貢献します。
プロジェクトチームと連携し、アカウントチームおよびデリバリーチームの両方へのエスカレーションポイントとして機能します。
複数の戦略的顧客を同時にマネジメントし、新しい潜在顧客のリファレンスになりそうなプロジェクトを意図的に構築・実行することで、ビジネス拡大に貢献します。
重要なエスカレーションやリスクのあるアカウントに対して、将来を見越したリスクの軽減やマネジメントをします。
社内外のリーダーや幹部と効果的、且つ適切にコミュニケーションします。
Preferred Qualifications & Skills:
10年以上のコンサルティングサービスのデリバリー経験、または同等以上の事業会社での経験（グループITの内製化組織の立ち上げ、実行、マネジメント、事業会社内部での変革プロジェクト・DXプロジェクト等の遂行等）
実務経験に裏付けられた業務コンサルティング、または、IT技術やアプリケーション機能、プロジェクトマネジメントに対する知識・経験（トランスフォーメーションの企画、業務構築、ソリューション作成、実装方法論やロードマップの策定等）
アーキテクトや専門領域メンバーと効果的に協業し、プリセールス活動やプロジェクトデリバリーを推進するリーダーシップ能力
エグゼクティブレベルでの文書および口頭での高いコミュニケーションスキル、分析および問題解決の能力
学位または同等の関連職務経験尚可
*LI-Y
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This position offers the exciting opportunity to be a part of the salesforce.com Product & Pricing Operations Team. The person will be responsible for integrating price books and products in support of our Lead to Cash operations and systems. In this era of digital transformation, you will not only manage traditional systems but also leverage AI-driven tools to automate workflows and improve data accuracy. The ideal candidate is a self-directed leader with a strong project management background, capable of managing complex lifecycles and troubleshooting configurations. While the core of this role is operational delivery and project leadership, you will also utilize data analytics and AI-driven tools to enhance project accuracy and automate reporting workflows. Successful candidates will be able to work effectively within cross-functional teams to identify and gain agreement on business requirements and track all project tasks and issues.
Responsibilities
Project Leadership: Lead the end-to-end project lifecycle, including tracking tasks, managing issues, and mitigating risks to ensure timely delivery of product configurations.
Stakeholder Management: Coordinate and facilitate cross-functional meetings to identify business requirements, gain consensus, and document key decisions,
Operations Strategy: Lead the analysis, design, system impacts, and implementation of new product configurations and discounting structures within our quoting systems.
Process Improvement: Foster continuous technical and system improvements by identifying automation opportunities, utilizing tools like Salesforce Flow and AI to streamline manual task, with a focus on scaling operations through technology.
Documentation & Reporting: Produce high-quality process documentation and build analytical reports to track system performance and project health utilizing Generative AI to maintain a comprehensive and up-to-date knowledge base for the Product Operations ecosystem
Release Management: Assist with release management and testing to ensure system stability and successful deployment of new price books and SKUs.
Minimum Requirements
Bachelor’s degree (or equivalent practical experience) in Business, Information Systems, or a related field
Demonstrated experience in project management methodologies and the ability to work with full autonomy.
3+ years in complex business and technical environments (Lead-to-Cash experience preferred)
Advanced Excel (formulas, pivot tables, macros).
Strong functional knowledge of Salesforce CRM and CPQ
Experience with Prompt Engineering or using GenAI tools to streamline business analysis and reporting
Familiarity with AI/ML concepts and their application in a CRM context (e.g., Salesforce Einstein, Agentforce, or automated pricing engines)
Demonstrated ability to analyze large datasets to identify patterns, troubleshoot configurations, and build results
Prior experience as a Business Analyst or Project Manager
Effective written and verbal communication skills
Strong organizational skills and an appreciation for precision and detail
Demonstrated ability to foster process improvements, problem-solve, and produce results
Ability to work with autonomy and consider cross-functional and downstream impacts.
Price book management experience is a plus
Technical and functional knowledge of Salesforce and CRM
A results-oriented mindset with a focus on collaborative problem-solving
Collaboration and Empowerment attitude with a strong sense of team
The Experience
Salesforce is building the next generation of intelligent customer and business platforms by combining CRM, enterprise data, automation, and AI. As part of this vision, we are investing in a unified engineering ecosystem that spans Salesforce applications, Data 360, customer data platforms, enterprise integrations, and AI-powered developer experiences.
We are seeking a highly motivated, hands-on Principal Member of Technical Staff (PMTS) who brings a rare combination of software engineering, data engineering, and AI expertise. This role is ideal for a technical leader who can seamlessly operate across CRM applications, enterprise integrations, data platforms, and modern AI-powered development environments.
You will help define the technical strategy for critical business capabilities while building scalable systems that connect transactional applications with enterprise data platforms. Just as importantly, you will be a force multiplier for engineering productivity by leveraging modern AI development platforms to accelerate software delivery and developer efficiency.
What You'll Actually Be Doing
Define and drive technical strategy across Salesforce CRM, Data 360, enterprise data platforms, and AI-enabled engineering initiatives.
Architect and build large-scale applications using Salesforce Core, Apex, Lightning Platform, MuleSoft, Heroku, APIs, and cloud-native services.
Design and implement enterprise data products, data pipelines, and data services supporting customer, account, marketing, and operational use cases.
Build scalable integrations between Salesforce applications, Data 360, Snowflake, enterprise data warehouses, and external systems using APIs, streaming, and event-driven architectures.
Design and develop AI-powered engineering accelerators, developer tools, code generation frameworks, testing automation solutions, and operational tooling using Claude Code, Cursor, Windsurf, GitHub Copilot, and agentic AI technologies.
Partner closely with Product Managers, Architects, Data Engineers, and Software Engineers to define platform roadmaps and long-term architectural direction.
Drive the design of highly scalable data processing frameworks leveraging Airflow, Python, SQL, streaming technologies, CDC patterns, and modern cloud-native architectures.
Establish engineering standards for data quality, observability, platform reliability, governance, and operational excellence.
Mentor senior engineers and provide technical leadership across multiple teams and business domains.
Lead complex production investigations spanning applications, integrations, data pipelines, and platform services.
You're Our Person If...
12+ years of experience across software engineering, platform engineering, data engineering, or enterprise application development.
Strong hands-on experience building applications on Salesforce technologies including Apex, Lightning Platform, CRM, APIs, MuleSoft, and Heroku.
Strong experience building enterprise-scale data platforms, data products, data pipelines, and data-intensive applications.
Deep expertise in Python, SQL, distributed data processing, orchestration frameworks, and modern data engineering practices.
Experience designing and operating large-scale ETL/ELT pipelines using Airflow or similar orchestration technologies.
Proven experience integrating application platforms with enterprise data ecosystems using APIs, streaming technologies, event-driven architectures, and cloud-native services.
Demonstrated experience building AI-powered developer tools, engineering productivity platforms, or software delivery accelerators using modern AI platforms such as Claude Code, Cursor, Windsurf, GitHub Copilot, or equivalent technologies.
Strong understanding of Generative AI, agentic workflows, MCP frameworks, and practical applications of AI within enterprise software engineering organizations.
Ability to influence technical direction across multiple teams and organizations while remaining deeply hands-on.
Proven ability to take complex technical initiatives from concept through production deployment.
Even Better If...
Experience with Salesforce Data Cloud (Data360), Customer 360, Identity Resolution, Data Modeling, Segmentation, Activations, or Customer Data Platforms.
Experience building marketing technology, personalization, customer engagement, or campaign management applications.
Experience with Snowflake, Databricks, Kafka, CDC frameworks, and modern cloud data platforms.
Experience building customer identity, profile, account hierarchy, master data, or knowledge graph solutions.
Experience with Retrieval-Augmented Generation (RAG), vector databases, AI agents, semantic search, or AI-native application architectures.
Experience building internal developer platforms, engineering productivity systems, CI/CD automation, or product engineering solutions.
Experience working across both application engineering and data engineering domains at enterprise scale.
DEPARTMENT DESCRIPTION
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
Salesforce Technical Consultants deliver solutions that transform our customers’ businesses and their customers’ experiences. This role involves working with teams to discover, design, code and deploy Salesforce Platform solutions.
OVERVIEW OF THE ROLE
Salesforce is currently seeking a Technical Consultant to join our Professional Services team within the Customer Success Group (CSG). Technical Consultants work as part of a team demonstrating technical thought leadership of customer and partner engagements. These lead to the successful delivery of solutions, including enterprise integrations using middleware tools and platforms. Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.
Technical Consultants are technically hands on with our products, and are responsible for evaluating and implementing technical solutions for customers.
The ideal Senior Technical Consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. They also identify and proactively handle risk areas and contribute to seeing issues through to project completion.
YOUR IMPACT
Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.
Become a highly certified and recognized Salesforce expert.
Help clients consistently meet/exceed goals and metrics.
Contribute to customer success through front and backend solution development and release management.
Deliver high client satisfaction (CSAT).
Provide guidance on the application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure.
Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution. Lead the evaluation of business and technical requirements from a senior level.
Identification and proactive management of risk areas and commitment to seeing an issue through to complete resolution.
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
REQUIRED QUALIFICATIONS
5 years of experience minimum in IT space
Hands-on technical and solution implementation experience in a relevant software domain, as well as coding experience in object oriented languages.
Ability to analyze, design, and optimize business processes via technology and integration.
Ability to support customers and project members in rationalising and deploying emerging technology.
Ability to work independently and as part of a distributed team.
Ability to learn new technologies as well as good presentation, communication and facilitation skills.
Available to travel regionally and occasionally internationally depending on customer needs.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Proficiency in both English AND Italian languages
Strong background in object-oriented programming (e.g., Java) and understanding of REST/SOAP API design, microservices, and event-driven architectures.
PREFERRED
Salesforce Certifications
Experience with the Salesforce Platform and / or other CRM products.
Experience with Salesforce Revenue Cloud and / or other products in the billing and revenue space (Conga, CloudSense, Zuora).
Ability to build and manage relationships both internally and externally.
Experience working in a senior consulting or technical lead role working with matrix teams at a top-tier consultancy or system integrator.
Familiarity with AI-assisted development tools
The typical base salary range for this position is Euro 48,000 to Euro 66,000 annually. Collective Bargaining Agreement: CCNL Commercio - Impiegato Level 1
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
Team Description
At Salesforce, our marketers craft inspirational stories and deliver groundbreaking experiences to people around the world. We develop campaigns, go-to-market programs, joint content, events, and sales enablement with our most strategic technology partners. Our success is defined by our ability to drive co-marketing impact, build partner narrative, and create joint customer stories and use cases that accelerate pipeline and consumption.
About the Role
We're looking for a self-starting, team-oriented, and passionate Product Marketing Senior Manager to join our Strategic Tech Partner Marketing team, focused on our top Strategic Partnerships (Google, AWS, Anthropic, OpenAI, etc). In this role, you will own a wide variety of co-marketing initiatives spanning joint go-to-market strategy, content development, customer storytelling, enablement, and partner-facing activation. The ideal candidate thrives in a fast-moving, cross-functional environment, can navigate ambiguity with confidence, and is energized by building the most strategic co-marketing programs in the industry.
Responsibilities
Joint Go-To-Market Strategy & Messaging: Serve as a co-marketing expert for the strategic product partnerships — developing joint value propositions, partner narratives, and integrated messaging frameworks that align Salesforce products (Agentforce, Data 360, Slack, etc.) with partner platforms (AWS Marketplace, Amazon Bedrock, Google Cloud, Vertex AI, Gemini, BigQuery, etc.)
Content & Thought Leadership: Create compelling thought leadership content — including blogs, technical articles, and social-ready assets — in close collaboration with partner teams. Coordinate internal SME review and partner approvals to bring content live on schedule.
Customer Story Program: Own the joint customer story pipeline: identifying candidate customers, partnering with AEs and partner counterparts to secure approvals, and helping to produce a range of assets (story slides, blogs, video scripts, PR placements) for use across events, digital channels, and executive briefings.
Campaign & Digital Activation: Partner with digital, demand gen, and social teams to develop and execute integrated co-marketing campaigns. This includes ideating new formats (e.g., developer-focused community campaigns, AMAs, paid media extensions) tied to joint product launches and key moments.
Event Support & Execution: Drive the Salesforce + partner presence at flagship events — including Dreamforce, World Tours, AWS re:Invent, Google Cloud Next, and partner-hosted summits — by developing event content, sourcing and prepping customer speakers, and producing event materials.
Quarterly Planning & Reporting: Own quarterly co-marketing planning in partnership with AWS and Google marketing stakeholders, building visual plans and presenting to leadership. Track and report on key metrics tied to pipeline, consumption, and content performance.
Cross-Functional Alignment: Act as the connective tissue between Salesforce Product Marketing, Corporate Communications, Brand, Digital, and partner-side marketing teams — ensuring joint programs are well-coordinated, on-brand, and on strategy.
Budget Management: Manage and track co-marketing budget submissions and vendor SOWs (e.g., production vendors, content agencies) with strong fiscal discipline.
Required Skills
8-10 years of experience in product marketing, partner marketing, field marketing, integrated campaigns, or go-to-market roles — ideally with a B2B SaaS or cloud technology background.
Demonstrated experience working with or within hyperscaler or cloud partner ecosystems (AWS, Google Cloud, Microsoft Azure, or equivalent).
Strong content creation skills — able to develop compelling messaging frameworks, sales plays, customer narratives, thought leadership blogs, and event/webinar content.
Exceptional storytelling ability: can translate complex technical co-integrations into clear, differentiated, customer-relevant value propositions.
Data-driven mindset with the ability to set, track, and report on measurable marketing metrics tied to pipeline and consumption goals.
Proven cross-functional collaborator with experience aligning with global peers, partner counterparts, field sales, and executive stakeholders.
Outstanding organizational skills and comfort balancing multiple high-priority workstreams against tight deadlines.
Confident presenter — comfortable speaking to audiences of all sizes including executive briefings and partner QBRs.
Hands-on executor: comfortable moving fluidly between strategy and detailed tactical delivery.
Preferred Skills
Familiarity with Salesforce products and the Agentforce / AI ecosystem (Agentforce, Data Cloud, MCP, Zero Copy, etc.).
Experience marketing in or around AI, LLMs, or agentic technology is highly desirable.
Comfort working in external partner-facing channels and co-developing content alongside partner marketing teams.
Understanding of AWS Marketplace procurement motions and/or Google Cloud go-to-market models.
Salesforce is looking for an experienced, dynamic Account Executive to manage Accounts in UAE.
Middle East region is seen as a growth engine for the EMEA business unit, in essence a dynamic start up within a larger organisation.
Based in our new office in Dubai, the Account Executive will be mainly responsible for building new revenue streams through targeted new logo aspirations in UAE
This role is defined as a Core role within Salesforce, working together with other internal Cloud and Partner AEs to lead and take responsibility for the overall Account Management.Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for seven years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
Your mission:
Assigned to medium, complex, greenfield Accounts across Industries in The Middle East, with some focus on Qatar.
Lead the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.
Engages with prospect organisations to position Salesforce solutions through strategic value based selling, business case definition, ROI analysis, references and analyst data.
Successfully interacts at the C-level.
Strategically navigates organization.
Drives significant coordination amongst groups such as Sales Engineers, Professional Services, Executives, Partners etc. to drive account strategy.
Creates and drives strategic emphasis where none previously existed.
Accurately forecasts and achieves revenue goals.
Required experience:
A minimum of 5 years of Quota carrying Software or Technology sales and Account Management experience selling to Commercial organisations in UAE, and Qatar.
Demonstrable track record of success, achieving/exceeding quota in recent sales positions. A minimum of 5 years selling into Commercial accounts.
Preference given towards recent and successful experience in the software industry (Cloud experience would be a plus)
Evidence of relationship building skills with an ability to grow and nurture relationships
Exhibits characteristics of self-starting, risk taking, and a drive to succeed
Must be proficient in both oral and written communication skills
Ability to map out and strategically define account plans for top tier accounts managed
Ability to sell both an application and deployment of a platform
Excellent at Managing C-level and LOB relationships
Effectively optimizes internal and external networks
Collaborates cross functionally internally to actualize deal strategy
Ability to close sophisticated deals
Experience will be evaluated based on alignment to the proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
Key Strengths & Competencies
Sales Process / Methodology
Workshop Setup and Execution
Forecasting & Business Operational Skills
Pipeline Generation & Territory Management
Business Acumen and ROI-based POV
Our Benefits. Get Taken Care Of
When you join Salesforce, you join a global family and we take care of each other. Our incredible benefits protect and improve the lives of our employees and their families. They enhance everyday wellbeing, help you save for now and later, encourage you to take time off work, and provide amazing discounts.
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MuleSoft is an industry leader in API Management and Security, simplifying integrations, accelerating legacy modernization, and laying the groundwork for Agentic enterprises within Government — helping public sector entities accelerate toward achieving their mandates.
As a MuleSoft Account Executive, you will drive new business in existing accounts and new markets, playing a key role in strategic, enterprise-wide application platform initiatives.
You'll serve as a trusted advisor to your customers — deeply understanding their unique challenges and goals. You'll consult on the Salesforce MuleSoft Platform, evangelize solutions that help customers reach their business objectives, and blaze new trails within their organizations.
You'll contribute to Salesforce's growth in a fast-paced, collaborative, and energetic environment — and most importantly, drive successful outcomes for our customers.
10–15+ years of enterprise sales and account management experience
Proven track record selling into the Canadian Public Sector market
Experience with Provincial Ministries and Agencies (existing and new accounts)
Integration sales experience is strongly preferred
Bachelor's degree is strongly preferred
Bilingual - English/French required
We will align your experience with the best-suited segment.
Across all sales teams, we look for candidates who demonstrate:
Consultative Selling — trusted advisor approach with deep discovery skills
Prospecting & Pipeline Building — resourceful and driven to open new doors
Communication & Executive Presence — strong communicator at all levels of an organization
Business Acumen & ROI Articulation — connects solutions to measurable outcomes
Competitive Spirit & Drive for Results — motivated to win and deliver
Collaboration & Coachability — thrives in team environments and embraces feedback
Solution Selling & Objection Handling — skilled at navigating complex sales cycles
Planning & Closing Skills — disciplined approach to forecasting and deal execution
MuleSoft – Chargé(e) de compte – Secteur public canadien
Notre équipe du secteur public canadien recherche un(e) chargé(e) de compte MuleSoft justifiant d’une expérience dans la vente de logiciels aux grandes entreprises pour les provinces de l’Ontario, de Québec et de l’Atlantique. Parmi les clients figurent des ministères et des agences provinciales, tant des comptes existants que de nouvelles occasions d’affaires.
MuleSoft est un chef de file du secteur de la gestion et de la sécurité des API. Son rôle est de simplifier les intégrations, d’accélérer la modernisation des systèmes hérités et de préparer le terrain pour les entreprises agentiques au sein du gouvernement, tout en aidant les organismes du secteur public à progresser plus rapidement vers la réalisation de leurs mandats.
En tant que chargé(e) de compte MuleSoft, vous devrez générer de nouvelles occasions d’affaires auprès de comptes existants et sur de nouveaux marchés et jouerez un rôle clé dans les initiatives stratégiques liées aux plates-formes d’application à l’échelle de l’entreprise.
Vous agirez en tant que conseiller(-ère) de confiance pour nos clients, en leur démontrant que vous comprenez leurs défis et leurs objectifs uniques. Vous interviendrez en tant que consultant(e) sur la plate-forme MuleSoft Salesforce, recommanderez des solutions qui aident les clients à atteindre leurs objectifs d’affaires et contribuerez à ouvrir de nouvelles voies dans leurs organisations.
Vous participerez à la croissance de Salesforce au sein d’un environnement rapide, collaboratif et dynamique, et surtout, vous favoriserez la réussite de nos clients.
● Entre 10 ans et plus de 15 ans d’expérience dans la vente aux grandes entreprises et dans la gestion des comptes
● Une solide expérience dans la vente au sein du secteur public canadien
● Une expérience dans les relations avec les ministères et agences provinciales (comptes existants et nouveaux)
● Une expérience dans la vente de solutions d’intégration (grandement souhaitée)
● Un baccalauréat (grandement souhaité)
● Une maîtrise parfaite de l’anglais et du français (obligatoire)
Nous associerons votre expérience au secteur qui vous convient le mieux.
Au sein des équipes de ventes, nous recherchons des candidats ayant les aptitudes suivantes :
● Vente-conseil — une approche de conseil fondée sur la confiance, avec une capacité à comprendre les enjeux en profondeur
● Prospection et développement du pipeline commercial — un caractère ingénieux et mû par le désir de créer de nouvelles occasions
● Communication et présence professionnelle — de solides compétences en matière de communication à tous les niveaux de l’organisation
● Sens des affaires et capacité à démontrer le rendement du capital investi — une capacité à relier les solutions aux résultats d’affaires mesurables
● Esprit de compétition et orientation résultats — une détermination à réussir et à produire des résultats
● Collaboration et réceptivité à l’accompagnement — une capacité à s’épanouir dans les environnements d’équipe et une ouverture à la rétroaction
● Vente de solutions et gestion des objections — une capacité à évoluer au sein de cycles de vente complexes
● Planification et conclusion des affaires — une approche rigoureuse en matière de prévisions et de conclusion de contrats
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Position Description
For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
The Business Planning & Performance team operates within Customer Success to ensure operational rigor in running the business while supporting various special projects aimed at driving growth and transformation.
This Resource Planning Director role is a senior strategic position within the Business Planning & Performance team, serving as the connective tissue between CSM leadership, Finance, and resource planning to ensure the CSM org is sized and structured to deliver on its mission.
This is a high-impact role requiring a deep understanding of how the headcount planning model works — including the funding model and how funding is applied to headcount distribution across the business.
The role requires close partnership with Finance on how funding is applied to headcount distribution and with resource planning teams to understand and influence how we determine how much CSM headcount each customer should receive.
A key part of this role is connecting headcount planning with our Go-To-Market (GTM) model, as well as developing a deep understanding of the jobs to be done of the CSM to inform whether the funding model should evolve.
We are looking for a strategic, data-driven leader who thrives in a complex, matrixed organization and can operate effectively across operational teams, finance, and senior executive stakeholders.
Responsibilities
Oversee the distribution of CSM resources across operating units globally, ensuring headcount is allocated in alignment with business priorities, customer needs, and the overall funding model.
Maintain strong relationships with each Customer Success operating unit (OU) leader, developing a deep understanding of the needs of their business and the nuances of each operating unit.
Manage cross-functional stakeholders across StratOps, Finance, and Resource Planning teams, driving alignment on headcount strategy and ensuring the right inputs are informing the model.
Maintain the overall headcount planning workstream, including the cadence, process, and outputs that keep leadership and cross-functional partners informed and aligned.
Partner with Finance to ensure alignment on how the funding model is applied to headcount distribution, and to proactively surface implications of funding changes on resource allocation.
Partner with resource planning teams to understand and influence the model for how we determine how much CSM headcount each customer should receive, incorporating customer complexity, segment, and success plan type.
Connect the headcount planning model to our GTM strategy, ensuring resource distribution decisions are grounded in how we go to market and the outcomes we are driving for our customers.
Develop a point of view on the CSM role and jobs to be done, using that understanding to evaluate whether the funding model is appropriately reflecting the work required and advocating for changes where warranted.
Determine requirements for reporting and work with our data and reporting teams to enhance and evolve our systems, data, and business processes — driving continuous improvement in how we measure and manage headcount planning.
Requirements:
Self-starter with a high degree of motivation to go above and beyond, thriving in a collaborative, fast-paced environment with constantly evolving priorities.
Outstanding written and verbal communication skills, with the ability to craft compelling narratives for diverse audiences — from operational teams to senior executives.
Strong business acumen and cross-functional stakeholder management, with demonstrated ability to influence leaders without direct authority.
Proven ability to structure and translate complex, ambiguous problems into clear strategies and actionable solutions.
Deep understanding of headcount planning, financial modeling, and workforce funding models.
Experience partnering with Finance on budget allocation and headcount distribution.
Ability to work with large datasets; strong proficiency in spreadsheets and data tools to build, validate, and maintain planning models.
10+ years of professional experience in consulting, financial planning & analysis, strategy & operations, or similar fields.
Flexible schedule with the ability to work across global Account Success teams in different time zones.
Ability to travel on a quarterly basis if required.
Desired Skills/Experience:
Strong understanding of Customer Success and the CSM role, including how CSM capacity connects to customer health and retention outcomes.
Experience with Go-To-Market planning and understanding how resource allocation aligns to GTM motions.
Knowledge of Salesforce product and platform features, capabilities, and best use.
Familiarity with data and reporting tools such as Tableau, CRM Analytics, Snowflake, or SQL.
Experience working within a matrixed, global organization across multiple operating units.
Fortune 100 or enterprise-scale operations background considered a strong asset.
This role sits within the Employee Success organization and is designed for a strategic leader with a background in consulting and deep expertise in organizational design and transformation.
The primary mission is to develop a comprehensive understanding of the Japan market and Salesforce Japan's current state, and to reimagine the future of work, organizational structure, and human-AI collaboration — ultimately redefining Job Architecture across functions within JPKT (Japan, Korea, and Taiwan).
As organizations navigate the rapid advancement of AI and emerging technologies, there is a growing imperative to reimagine how work, roles, and organizational structures are designed. This role addresses that need by reviewing, updating, and further developing existing Capacity Plans and Golden Ratio frameworks — ensuring Salesforce Japan's organizational design remains dynamic, data-driven, and aligned with the future of work.
Develop deep knowledge of Japan labor market dynamics, regulatory environment, and cultural nuances to ensure transformation strategies are locally relevant and sustainable
Translate macro organizational strategy into actionable workforce and job design initiatives specific to JPKT
Phased Geographic Expansion: Lead initial implementation in Japan (Phase 1), with a structured plan to expand and adapt frameworks to Korea and Taiwan (Phase 2), ensuring market-specific relevance at each stage
Lead the strategic integration of AI and emerging technologies to fundamentally redefine jobs and organizational structures at Salesforce Japan
Develop evidence-based frameworks for job design and organizational structure, grounded in research on how AI and technology can best augment human work
Apply principles from Human-Computer Interaction (HCI) and cognitive science to design seamless and effective human-AI collaboration workflows
Redefine Job Architecture for JPKT: Lead a ground-up reassessment of role design and job families across functions in Japan, incorporating insights from broader organizational transformation needs
Collaborate on Mobility Strategy: Partner with the ICR (Internal Mobility)team to ensure Job Architecture decisions are considered in the context of existing ICR frameworks — including role rotation and internal career program — as roles evolve in an AI-augmented environment
Develop and Maintain Capacity Plans: Build data-driven capacity planning models that reflect current and future workforce needs across JPKT, accounting for AI augmentation and business growth projections
Apply Golden Ratio Frameworks: Leverage Golden Ratio principles to define the optimal ratio between roles — for example, AE vs. SE, or AE vs. SD/BDR — informing decisions on headcount structure, role design, and resource allocation across the organization
Partner with Key Stakeholders: Serve as a key thought partner to the following leaders and teams, connecting research and strategic insights to tangible business outcomes:
CEO, COO and senior leadership in JPKT
Global and JPKT Sales Strategy
Global Human-AI Collaboration & Workforce Transformation team
Global Employee Success (ES)
Global Recruiting and Futureforce (New Grad team)
JPKT Employee Success team including recruiting team
Drive Enterprise-Wide Transformation: Champion a culture of continuous learning and adaptation, leading the organization through significant shifts in how work is defined, performed, and managed
Influence and Educate Stakeholders: Serve as a subject matter expert, effectively communicating complex research findings and strategic recommendations to diverse audiences, including technical and non-technical stakeholders
Exceptional Agility: Juggle competing priorities and rapidly shift focus as business needs evolve
Advanced degree (Master's, MBA) or equivalent practical experience required — candidates with a strong consulting background and demonstrated impact in organizational design and workforce transformation are equally considered
Doctorate (Ph.D.) preferred but not required
10+ years of experience in strategic consulting, organizational design, workforce strategy, or research, with at least 5 years in a leadership capacity driving large-scale change within a corporate environment
Experience in the Japan market — deep understanding of local business culture, labor dynamics, and regulatory context
Proven track record in capacity planning, job architecture design, and workforce transformation at scale
Research experience — applying quantitative and qualitative research methods to solve complex business problems (publication record a plus, but not required)
Deep understanding of Human-Computer Interaction (HCI) principles and their application in designing effective human-machine systems
Strong business acumen with the ability to connect research and strategic insights to tangible business outcomes and KPIs
Exceptional leadership and communication skills, with a track record of influencing senior leadership and inspiring cross-functional teams
Demonstrated expertise in organizational transformation and the integration of emerging technologies, particularly AI, into work processes
Fluency in Japanese and English (both written and spoken) strongly preferred
Sr. Analyst, Field Marketing, LATAM
Location: Bogotá, Colombia
Scope: Plan and execute marketing activities in selected countries such as Colombia, Perú and Chile. Alignment with sales leadership and execution of events, 3rd party sponsorships and executive engagement.
The Senior Analyst of Field Marketing is a dynamic, results-focused marketing professional who will own the end-to-end marketing planning and execution for selected countries in Latin America.
This is a crucial execution role that requires a hands-on, execution-oriented professional who can thrive in a matrixed, multi-stakeholder environment, with accountability for driving pipeline and growth in the region.
Key Responsibilities
Planning: implement the integrated marketing plan for selected countries in Latin America, focusing on B2B events, customer acquisition and expansion.
Events Execution: execute events in various formats including large-scale events (+1k attendees), executive engagement activities and industry tradeshows/sponsorships.
Leadership Alignment: ability to create trust and deep relationships with sales leadership and other stakeholders. .
Lead generation and development: Partner closely with sales on full funnel campaign execution.
Performance: Own key business metrics such as pipeline generation, marketing driven pipeline, audience qualification and others.
Budget management: create purchase requisitions and purchase orders and execute follow-up on procurement processes.
Qualifications
Experience: Proven field marketing experience, including relevant experience on events execution, ABM and executive engagement activities.
Leadership: Demonstrated ability to work autonomously and create trust with senior leadership.
Communication: Excellent communication and presentation skills, able to understand and effectively translate messages for senior leadership, sales, and marketing audiences.
Collaboration: Natural collaborator and relationship builder who thrives in a matrix organization, working effectively across different disciplines, time zones, and cultures.
Language: Fluency in English and Spanish (native).
Department Description
製造業界のお客様との密接なコミュニケーションによって業務／テクニカルアドバイザーとしての信頼を獲得し、営業、製品スペシャリスト、プロフェッショナルサービス、パートナーと協力し、セールスフォースのソリューション提案活動を行います。
Role Description
1．製造業のお客様をターゲットとしたソリューション提案活動
お客様のビジネス課題とニーズに対する解決策の策定と将来を見据えた業務変革とシステム化の計画立案支援
キーとなる課題に対する解決策の具体的なイメージとして、ソリューションデモの作成と実施
ソリューションデザインおよび導入計画を中心とした提案書作成
2．各種営業マテリアルの作成
提案活動で培ったノウハウを活かし各業界向けソリューションマップ、業界特化デモ、提案書テンプレートの作成
3．セミナー＆イベントでの登壇、デモンストレーションの実施によるマーケティング活動支援
Basic requirements（必須）
コンサルティングファーム、システムインテグレーターまたはソフトウェア企業での5年以上のプリセールス、ソリューション提案、プロジェクトマネジメント、コンサルティングのいずれかの経験
製造業界のお客様へのソリューション提案やプロジェクトのデリバリの経験
技術的な知見と業界理解を合わせ、お客様への最適な提案を作成
提案したソリューションを実現可能なものとする、アーキテクチャの検討スキル
口頭・文章における優れたコミュニケーションスキル
論理的な分析と問題解決能力
ゴール・目標思考で考えられる方
リーダーシップ、またチーム間の協力を促すための影響力
日本語（流暢）及び日常会話レベルの英語
コンピュータサイエンス・情報学系または関連理工系分野の学士号以上
Preferred Requirements（歓迎）
Salesforce製品の知識（Manufacturing Cloud / Sales Cloud / Service Cloud / Marketing Cloud / Commerce Cloud / Tableau / Slack / MuleSoft / Data Cloudなどに関する複数の製品知識）
エンタープライズアカウントの担当経験
エグゼクティブへのセールスプレゼンテーションを提供した実績
プリセールス、マーケティング、プロジェクトマネジメント、コンサルティングの役割での成功体験
エンタープライズアーキテクトとしての経験・資格
Salesforce is seeking a transformational Area Vice President, Sales, Financial Services - CANADA ENTERPRISE to serve as a key member and business leader to the Sales Leadership Team. This Area Vice President will be responsible for inspirational sales leadership and management of growth within the Financial Services Business Unit (Enterprise) in Canada, through aggressively growing top-line revenues and driving new business through the implementation of scalable, repeatable, structured systems and processes.
Additionally, this leader will serve as a strong Business Leader, Customer Partner, and Talent Multiplier, and will have the personal drive and commitment to both understand and successfully navigate a fast-growing, global company striving towards continued market domination in an evolving marketplace.
Responsibilities:
Will help to set and implement Salesforce’s Canada Financial Services sales strategy. This executive will assume the leadership of a growing sales organization including Regional Vice Presidents (RVP), and Account Executives (AE) to help steer complex deal transactions
Set and execute an aggressive customer acquisition strategy to generate growth in revenue and bookings
Maintain key customer relationships and develop and implement strategies for expanding the Canadian Enterprise customer base within the Financial Services industry
Maintain strong reporting and accountability against numbers, driving to exceed quotas, while developing and managing motivating incentive tools
Act as a strategic thought leader and advisor to the SVP, Financial Services
Work closely with functions and other executives across the organization to establish and develop a strong and collaborative partnership to ensure continued success
Manage the overall sales process, set appropriate metrics for sales funnel management
Plan and manage at both the strategic and operational levels
Required Qualifications:
1st or 2nd line leadership experience leading teams in strategic sales
Deep industry expertise in the Financial Services sector
Consistent overachievement of quota and revenue goals
Solid track record of recruiting, developing, and retaining high performing sales organizations
12+ years in software and/or applications sales (ideally in a CRM, ERP and/or otherwise relevant software company), selling primarily to the CxO level
Proven ability to drive transformational change across a large organization: understands the drivers of how to change a culture, assess performance, continuously refresh a sales organization and build capability
Excellent operational and analytical abilities
Consistent track record of building satisfied, loyal and referenceable customers
Dynamic and strong sales execution mindset with a passion for a fast-paced growing environment
Shown success working within a highly matrixed organization and establishing relationships across all functions
Experience selling cloud based enterprise applications is strongly preferred
Champions diversity of team, thought, and opinion with a demonstrated ability to work effectively and collaboratively with diverse team members
Degree or equivalent relevant experience required. Experience will be evaluated based on theValues & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
The Experience
The Agentic Leadership Development team sits at the intersection of talent, technology, and organizational transformation - building the future manager operating model for Salesforce's Human + AI era. As Director, Agentic Learning, you'll lead the enterprise strategy that equips 12,000 leaders to orchestrate work across humans and digital labor, driving capability change that's embedded directly into the flow of work - not sitting in a classroom. This is a hybrid role with three days in office each week.
What You'll Actually Be Doing
Define and evolve the enterprise strategy for agentic manager capability, shifting from traditional programs to AI-enabled, in-flow leadership development experiences embedded across the full manager lifecycle.
Own the strategy, design principles, and roadmap for the Agentic Learning ecosystem, partnering across Talent, Product, Design, and Technology to integrate learning, coaching, and guidance into daily workflows.
Lead change strategy for large-scale manager behavior change globally, helping leaders understand, trust, and apply new Human + AI ways of working to increase capacity and execution speed.
Define success metrics tied to manager effectiveness, AI adoption, leadership behavior change, and talent outcomes - using data and insights to continuously improve the capability system.
You're Our Person If...
You have 10+ years leading leadership development, manager transformation, workforce transformation, organizational effectiveness, or learning strategy in large, global organizations.
You have proven success translating enterprise strategy into scalable capability solutions that improve manager effectiveness and business performance.
You've designed or integrated AI-enabled learning, coaching, workflow, or talent technologies into a leadership or capability ecosystem.
You bring strong systems thinking and a product mindset, with the ability to connect talent, technology, organizational design, and business outcomes across a complex, matrixed organization.
Even Better If...
You have experience leading enterprise-level change management for AI adoption or workforce reskilling initiatives.
You have deep familiarity with learning science, workforce transformation research, or future-of-work frameworks.
You've operated as a bridge between learning strategy and technology or product delivery in a fast-moving environment.
You bring a track record of executive-level stakeholder influence and simplifying complex ideas into practical leadership behaviors.
公共部門の大手顧客を担当する営業部門のマネージャーポジションとなります。
担当するテリトリーに対する販売目標を持ち、最大化すべくマネジメント業務を行っていただきます。
＜業務内容＞
公共部門のIT営業経験
各種営業マネジメント業務
担当テリトリーに対する戦略策定
営業メンバーの1:1ミーティングを中心としたコーチング
売上最大化に向けたアクションプランの実行等
＜求められる経験・マインド＞
ABOUT THIS ROLE
We are seeking a Senior Lead, Art Direction (Level 8) to act as a primary visual strategist and creative catalyst for the Mexico City node. In this role, you will not be focusing on everyday pixel execution; you are a visionary design leader responsible for establishing the macro visual direction, narrative architecture, and conceptual frameworks that define how the Salesforce brand communicates globally.
Reporting directly to the Creative Director, you will co-lead the visual output of the MXC cell, ensuring every campaign and brand experience meets a world-class standard. You will champion the intersection of traditional human craft and modern agentic workflows, guiding the team to conceptualize bold, systems-driven creative solutions that are engineered from day one for global export.
WHAT YOU WILL DO
1. Visual Stewardship & Conceptualization: Partner with Creative Director to originate high-level visual concepts, creative hooks, and brand narratives for global campaigns and monumental experiences like Dreamforce.
2. Art Direction & Brand Accuracy: Govern the overarching aesthetic direction for all design and motion outputs, ensuring 100% adherence to Brand Central standards while pushing the boundaries of creative innovation.
3. Agentic Creative Leadership: Lead the team in adopting cutting-edge AI technologies as conceptual partners, identifying how generative toolkits can accelerate visual brainstorming, moodboarding, and layout design by 30% without sacrificing soul or craft.
4. Executive Stakeholder Engagement: Present, pitch, and defend complex creative strategies and visual directions to senior and executive-level audiences with clarity, persuasion, and executive-level fluency.
5. Cross-Functional System Integration: Collaborate closely with the Senior Manager of Motion Design and product teams to ensure that static, spatial, and kinetic art directions blend into one seamless, unified brand experience.
WHAT EXPERIENCE YOU HAVE
1. 10+ Years of Elite Design Leadership: Extensive experience steering art direction, brand design, and multi-platform creative strategy inside a world-class creative agency, client-side group, or leading tech company.
2. Systems-First Creative Portfolio: A world-class portfolio of work showcasing a sophisticated understanding of typography, color systems, photography, and comprehensive brand identity systems applied at enterprise scale.
3. AI-Forward Conceptual Mastery: Proven ability or heavy experimentation in leveraging generative AI stacks to scale creative ideation, advanced texturing, and rapid style prototyping.
4. Cross-Functional Alignment: Demonstrated success navigating global, matrixed organizations and leading cross-functional creative cells under tight deadlines.
5. Linguistic & Narrative Fluency: Exceptional communication skills in English, with a proven track record of writing detailed creative briefs, leading art direction feedback loops, and presenting to C-level stakeholders.
HOW SUCCESS IS MEASURED
Performance will be highly KPI-driven, aligned directly with the cell's strategic objectives:
1. Executive Alignment Rate (Target: 70%): Achieving 70% immediate alignment on core concept, brand tone, and visual narrative on first-round presentations to executive audiences.
2. First-pass Brand Compliance (Target: 100%): Every creative direction, moodboard, or style frame presented must align strictly with Brand Central guidelines, keeping feedback focused on creative edge rather than corrections.
3. Global Adoption & Node Role Evolution: Ensuring that the conceptual frameworks originated in the MXC node are potent enough to be adopted by AMER and EMEA regional hubs, shifting the node's balance toward 40% purely systemic origination.
WHY YOU ARE EXCITED ABOUT THIS ROLE
1. You are highly motivated and a self-starter.
2. You are efficient and organized in your work.
3. You love working collaboratively to bring big ideas to life.
4. You want to be at the forefront of the Agentic Creativity revolution.
WHY WE ARE EXCITED ABOUT YOU
1. You are an inspiring, positive, force of nature.
2. You are always bringing new ideas to the table.
3. You are passionate for design and keen to grow and take on new challenges to further professional development.
Sr. Analyst, Global Real Estate StrategyThe Senior Analyst of Global Real Estate Strategy will be a key member of the Global Real Estate Strategy team within the Real Estate and Workplace Services organization (REWS). This individual will focus on strategic program, portfolio and operational management as Salesforce optimizes its real estate and workplace environments around the globe. This high impact role will support our portfolio planning efforts including the development of portfolio optimization scenarios and long range budget alignment models. This position will also support occupancy planning across the organization through close partnership with our Global Space Planning teams. Additionally, this individual will work collaboratively across the REWS global teams as well as with cross-functional business partners within Finance and Employee Success. The ideal candidate has a combination of real estate, finance, and occupancy planning experience and has a keen understanding and passion for running the exciting business of Real Estate.
This role will report to the Director of Real Estate Strategy. and Transactions.
Responsibilities
Requirements: Education, Experience, and Key Skills
About Tableau
Tableau is as much a philosophy as an amazing suite of tools. We enable people to transform data into something visual and understandable, empowering important decisions based on real insights. Our products have been instrumental in fighting Malaria, Ebola, and COVID-19 by providing medical professionals with critical data on disease spread.
About This Role
Our State & Local Government Sales Team is seeking talented, self-directed sales professionals to join our rapidly growing team. As the fastest-growing line of business within Salesforce, you will have a unique opportunity to shape the future by driving customer success and supporting the missions of our top Government accounts. The ideal candidate thrives in a fast-paced, team sales environment and consistently delivers on revenue targets.
Day to Day
Our Enterprise Business team works with our most strategic customers — organizations of 10,000+ employees. You will work in a fast-paced environment, receive personalized training, and have access to meaningful career development opportunities.
Build positive, trusted relationships with key team members and C-suite decision makers
Develop opportunities through both warm leads and whitespace prospecting
Drive customer satisfaction and develop key stakeholder relationships at assigned accounts
Build and drive the overall long-term account strategy, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share the Salesforce value proposition with existing and prospective customers
Drive growth within an existing assigned account
Preferred Qualifications
10+ years of full cycle sales experience, with at least 5 years in Enterprise Sales
Proven management of large, complex key accounts
Ability to strategize with a large extended team
Experience evaluated on core competencies, including extracurricular leadership, military experience, volunteer roles, and work history
The Experience
Our Business team focuses on developing Tableau for customers in EMEA South West, and for this particular role, in Portugal. Based in Lisbon, you will be responsible for growing Public Sector customers across Portugal, helping them realize value from their Salesforce investments through the power of analytics.
As the market-leading choice for modern business intelligence, Tableau makes it easier for people to explore and manage data, and faster to discover and share insights that can change businesses and the world. Tableau is an undisputed solution to help businesses uncover what they don't know from data.
What You'll Actually Be Doing
Develop and manage sales pipeline, prospecting and maturing multiple transactions simultaneously across your Public Sector territory
Build and grow key customer stakeholder relationships and drive satisfaction, engaging the partner ecosystem throughout
Manage sophisticated sales cycles and present the Tableau platform value proposition to C-level executives
Coordinate internal resources — product support, customer success, and sales engineering — to meet customer business needs and assist with long-term account strategy
You're Our Person If...
You have quota-carrying software or technology sales experience and are passionate about data and analytics
You thrive in a matrixed team environment, collaborating with client directors, solution engineers, and executives
You bring a mix of business curiosity and technical ability to earn customer trust and drive revenue
You have a solution-selling mindset: developing a plan, articulating value, and navigating complexity
You are fluent in Portuguese and English
Even Better If...
You have experience in managing Public Sector customers with successful achievements
You have experience selling Software as a Service (SaaS) or in the software industry
You have a background in analytics, data, databases, cloud, predictive modeling, or business intelligence
Account Director, Tableau Local Gov
Our Enterprise Business team focuses on working with exciting existing and growing organizations in the local government space supporting the northeastern half of the US.
Tableau
As the market-leading choice for modern Analytics, everything we do is driven by our mission to help people see and understand data, which is why our products are designed to put the user first—whether they’re an analyst, data scientist, student, teacher, executive, or business user. From connection through collaboration, Tableau is the most powerful, secure, and flexible end-to-end analytics platform.
Day to Day
Our Prime Named Enterprise Account Executives engage with existing customers and new leads to sell the entire Tableau platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments. You will drive the analytics discussion and identify use cases within your accounts.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources including product support, customer success, and sales engineering to meet customer business needs
Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AE’s, Prime AE’s, Cloud AE’s, etc.) to ensure strategic alignment
Manage complex sales-cycles and present to C-level executives the value proposition of Tableau platform
Define and complete territory / account sales plans for assigned territory and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities.
Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline.
Required Experience
7+ years of quota carrying software or technology sales and account management experience; ideally focused on large enterprise K-12 accounts.
Work well within a team of various partners within a matrixed environment (Account Executives, Solution Engineers, Sales Leaders, Executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency and a belief in our Tableau mission.
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
Education:
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Experience
Experience selling in the software industry or technical sales experience (ex: SaaS)
Experience with analytics, data, databases, predictive modeling, or business intelligence preferred.
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long onboarding, including: a week-long Salesforce cultural immersion program, dedicated Tableau product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be #1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including:
Health, life insurance, retirement saving plan
Monthly wellness allowance
Flexible time off & leave policies
Parental benefits
Perks and discounts
Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**This role will be posted for 30 days starting on 8/9/2026
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Our Enterprise Business team focuses on working with exciting existing and growing organizations in the Aerospace & Federal Systems Integrators space.
About Tableau
As the market-leading choice for modern analytics, everything we do is driven by our mission to help people see and understand data, which is why our products are designed to put the user first — whether they're an analyst, data scientist, student, teacher, executive, or business user. From connection through collaboration, Tableau is the most powerful, secure, and flexible end-to-end analytics platform.
Our Prime Named Enterprise Account Executives engage with existing customers and new leads to sell the entire Tableau platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments. You will drive the analytics discussion and identify use cases within your accounts.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
What You'll Actually Be Doing
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources including product support, customer success, and sales engineering to meet customer business needs
Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AEs, Prime AEs, Cloud AEs, etc.) to ensure strategic alignment
Manage complex sales cycles and present to C-level executives the value proposition of the Tableau platform
Define and complete territory/account sales plans for assigned territory and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities.
Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline.
You're Our Person If...
5+ years of quota-carrying software or technology sales and account management experience; ideally focused on large enterprise Aerospace & Federal Systems Integrator accounts.
Work well within a team of various partners within a matrixed environment (Account Executives, Solution Engineers, Sales Leaders, Executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency and a belief in our Tableau mission.
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Even Better If...
Experience selling in the software industry or technical sales experience (e.g. SaaS)
Experience with analytics, data, databases, predictive modeling, or business intelligence preferred.
Why Salesforce?
At Salesforce, we believe business is the greatest platform for change. When you join us, you're not just joining a company, you're joining a community committed to doing well and doing good.
Health, life, and income insurance, wellness support, paid volunteer days, and flexible leave policies.
Access to world-class enablement, leadership support, and opportunities to work on high-impact initiatives.
Participate in our Pledge 1% model and contribute to meaningful community impact through volunteering and philanthropy.
Join a collaborative, values-led culture built on trust, customer success, innovation, and equality.
The Experience
Our Enterprise Business team focuses on working with exciting existing and growing organizations in the Department of War space.
About Tableau
As the market-leading choice for modern analytics, everything we do is driven by our mission to help people see and understand data, which is why our products are designed to put the user first — whether they're an analyst, data scientist, student, teacher, executive, or business user. From connection through collaboration, Tableau is the most powerful, secure, and flexible end-to-end analytics platform.
Our Prime Named Enterprise Account Executives engage with existing customers and new leads to sell the entire Tableau platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments. You will drive the analytics discussion and identify use cases within your accounts.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
What You'll Actually Be Doing
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources including product support, customer success, and sales engineering to meet customer business needs
Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AEs, Prime AEs, Cloud AEs, etc.) to ensure strategic alignment
Manage complex sales cycles and present to C-level executives the value proposition of the Tableau platform
Define and complete territory/account sales plans for assigned territory and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities.
Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline.
You're Our Person If...
5+ years of quota-carrying software or technology sales and account management experience; ideally focused on large enterprise Department of War accounts.
Work well within a team of various partners within a matrixed environment (Account Executives, Solution Engineers, Sales Leaders, Executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency and a belief in our Tableau mission.
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Even Better If...
Experience selling in the software industry or technical sales experience (e.g. SaaS)
Experience with analytics, data, databases, predictive modeling, or business intelligence preferred.
Your Impact
The Senior Manager, Corporate Recruiting will serve as a strategic talent partner to Salesforce's Corporate client groups — including Finance, Legal, and Real Estate — advising senior leaders and driving a high-performing recruiting function. This leader will build, inspire, and develop a team of Recruiters to deliver against hiring targets while shaping long-term talent strategy. The ideal candidate is an exceptional people leader with a sharp analytical mindset, a strategic vision, and a proven ability to drive results in a fast-paced, complex environment.
Responsibilities
Partners deeply with senior leaders across Finance, Legal, Real Estate, and other Corporate clients, serving as a trusted strategic advisor, having a deep understanding of their business priorities and workforce planning strategies
Leads, motivates, and develops a high-performing team of Recruiters, fostering a culture of accountability, collaboration, and continuous growth
Owns and drives quarterly hiring attainment — setting clear targets, forecasting accurately, and motivating & holding the team accountable to deliver against quarterly goals
Develops and executes data-driven recruiting strategies that align with short- and long-term business objectives
Owns weekly and quarterly reporting on hiring performance, pipeline health, and team metrics; leverages data to identify trends, diagnose gaps, and recommend strategic adjustments
Builds and maintains trusted partnerships with HR Partners, Finance, and Headcount Managers to ensure alignment on headcount planning and prioritization
Champions career development and capability-building for team members, investing in their growth in business acumen, stakeholder influence, and recruiting excellence
Leads and participates in cross-functional projects and initiatives that drive process improvements and elevate the impact of the broader recruiting org
Experience/Skills Required
Proven recruiting leadership experience, including managing a team of recruiters and partnering with senior executives — experience in a corporate or enterprise environment strongly preferred
Demonstrated success supporting complex, cross-functional client groups (e.g., Finance, Legal, Real Estate, or similar)
Strong track record of hitting and exceeding hiring targets while maintaining an exceptional candidate and client experience
Data-first mindset — highly proficient in recruiting analytics, pipeline reporting, and using data to drive strategy and forecast accurately
Strategic thinker who can translate business needs into actionable talent plans and influence at the executive level
Outstanding communication and presentation skills, with the ability to build credibility and trust with senior stakeholders across diverse client groups
Experience managing large-scale, business-critical recruiting initiatives with measurable organizational impact
Thrives in a fast-paced, highly matrixed environment — able to prioritize, adapt, and lead through ambiguity
Deep commitment to team success, inclusive leadership, and creating an environment where recruiters can do their best work
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Senior Technical Consultant - DevOps is expected to be hands-on expert in Salesforce DevOps and CI/CD implementation. This role will lead DevOps delivery for small to medium-sized Salesforce projects and support Technical Architects on complex, enterprise-scale programs. The ideal candidate combines technical depth, practical delivery experience, and strong client engagement skills.
The Senior Technical Consultant - DevOps ensures solutions align with industry best practices to drive long-term customer success. You are both a big-picture thinker and an in-depth problem solver, with broad and deep technical expertise. You take pride in designing resilient systems that withstand high volumes and critical demands while balancing technical and enterprise-level considerations.
Responsibilities
Collaborate with client stakeholders to define requirements, deliverables, and manage expectations.
Assess existing DevOps processes, tools, and practices, recommending improvements.
Design, present, and implement best-fit DevOps solutions, considering customer needs, tool preferences, and commercial constraints.
Drive the selection and implementation of DevOps tools and technologies.
Lead the setup and execution of Salesforce DevOps frameworks for small-to-medium scale projects.
Collaborate closely with Technical Architects and project leads on larger engagements to design and implement robust DevOps solutions.
Ensure successful continuous delivery deployments across environments.
Collaborate with Salesforce product teams to support client implementations.
Champion an AI-first DevOps workflow by utilizing advanced AI developer assistants (e.g., Cursor, Claude, GitHub Copilot) to accelerate CI/CD pipeline development, release automation, infrastructure configuration, and deployment processes while maintaining platform security, governance, and DevOps best practices.
Practical fluency in using AI coding assistants and modern DevOps ecosystems to maximize engineering productivity, automate workflows, optimize CI/CD pipelines, document configurations, and ensure secure, reliable, and high-quality software delivery.
Requirements (Technical Skillset)
6+ years of experience on the Salesforce platform, with a focus on DevOps, release management, and CI/CD implementation.
Hands-on experience with Salesforce DX, Salesforce CLI, Metadata API, Apex, and Lightning Web Components.
Strong working knowledge of CI/CD tools (e.g., Copado, Jenkins, GitLab, Azure DevOps) and version control systems (GitHub, Bitbucket).
Deep understanding of sandbox strategy, source-driven development, branching strategies, and release governance.
Familiarity with Salesforce deployment models, including Change Sets, Unlocked/Managed Packages, and Metadata deployments.
Exposure to test automation tools (e.g., PROVAR, CRT, TOSCA, Selenium, ApexUnit, JMeter) and code quality/security tools (e.g., SonarQube, PMD, Checkmarx).
Experience with Docker, orchestration pipelines, and security integration in CI/CD.
Understanding of performance monitoring tools (Salesforce Event Monitoring, CloudWatch, Azure Monitor).
Strong client-facing communication skills and ability to lead small/medium projects or support architects on large-scale programs.
About Trailhead
Trailhead is Salesforce's free online learning platform and the front door to the Salesforce ecosystem. It empowers anyone to build in-demand skills across AI, Agentforce, CRM, data, and business fundamentals — and helps organizations re-skill their workforce for the agentic era. The Trailhead Content team generates ideas, writes and edits content, develops hands-on challenges, and publishes and maintains the learning content that makes all of this possible. We believe content should be accessible, educational, relevant, and enjoyable. This is your chance to be part of it.
Role Description
As a Content Strategist, Emerging Products, you define the learning strategy for Salesforce's newest product innovations before they reach market. You embed early with our product and PPM teams to understand new product architectures, identify learner needs, and shape content plans ahead of general availability.
Salesforce ships new products fast, and learners need a way to build real skills the moment those products land. This role makes sure that learning is ready on day one, accurate, and built around what people actually need to do their jobs. As AI tools increasingly draw on Trailhead content to answer questions, getting that content right matters more than ever, for the human learning directly and for everything built on top of it.
Your Impact
Success in this role is measured by your ability to ensure Trailhead has a structured, trustworthy content strategy in place at every emerging product launch:
Own content strategy for emerging Salesforce products, starting with Headless 360, so Trailhead has day-one learning content at each launch.
Partner with product and engineering teams before GA to build real product depth and shape content plans early.
Translate complex technical architectures into learner-centered strategies for multiple audiences: admins, developers, architects, and employees.
Build reusable frameworks and playbooks that cut time-to-publish as new products enter the portfolio.
Define the content structure and quality standards that let Trailhead serve as a trusted source for AI agents and MCP-driven experiences.
Use beta feedback, early adoption signals, and stakeholder input to validate direction and adjust as products evolve.
Required Skills & Experience
4+ years in content strategy, instructional design, or content development, in a technology or enterprise learning environment.
A track record of turning complex technical concepts into clear, learner-centered content for multiple audiences.
Experience partnering with product or engineering teams to build content plans that track to product development cycles.
Strong cross-functional skills, with a history of building real relationships across product, PMM, and learning teams.
Familiarity with content frameworks, scalable content architecture, and reusable program design.
Preferred Qualifications
Experience developing content in a pre-GA or early-access environment.
Understanding of how AI agents access and use structured content (MCP, RAG, or similar).
Active Salesforce certifications or hands-on experience building Trailhead content.
Experience using data and feedback to validate and iterate on content strategy.
What We Look For In Every Hire
Learner-first. You tie content programs to measurable outcomes and work with field and product teams to solve real skill gaps, not hypothetical ones.
A clear communicator. Your writing is direct and jargon-free. You respect people's time.
Collaborative by default: you seek out other perspectives, share work early, and give feedback that actually helps.
High ownership. You own outcomes, flag blockers before they become fires, and take bold positions when the evidence backs you, even when that's the harder road.
Curious about AI. You test AI tools for content work and design strategies that prepare learners for human-agent workflows.
Experience will be evaluated based on alignment to the core proficiencies for the role (e.g. extracurricular leadership roles, volunteer work, etc.).
NOTE: By applying to the Content Strategist, Emerging Products posting recruiters and hiring managers across the organization hiring these roles will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
BENEFITS & PERKS
Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training withTrailhead.com
Exposure to executive thought leaders and regular 1:1 coaching with leadership
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
For more details, visithttps://www.salesforcebenefits.com/
In school, or graduated within the past 12 months? Please visit FutureForce for opportunities.
", "Job_Family_Group": "Employee Success", "Job_Posting_Title": "Trailhead Content Strategist, Emerging Products", "Job_Requisition_Primary_Location": "Mexico - Mexico City", "Job_Requisition_Ref_ID": "JR346780", "Time_Type": "Full time", "Countries": [ "Mexico" ], "Regions": [ "Ciudad de Mexico" ], "Locations": [ "Mexico City" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Israel---Tel-Aviv/Territory-Account-Executive---Public-Sector_JR346678", "External_Job_Posting_Start_Date": "2026-06-16", "Job_Description": "The Experience
Join our Israel Public Sector sales team in Tel Aviv, where you'll own a territory of municipal and local government accounts and help them transform how they serve their communities using Salesforce's AI, Data, and CRM platform. Reporting to the RVP of Sales, you'll be part of a team that's passionate about making a real difference in the public sector — one city at a time.
What You'll Actually Be Doing
Own the full sales cycle for a defined territory of municipalities — from prospecting and pipeline generation through to closing, with a focus on net-new business and expansion.
Build and grow trusted relationships with senior stakeholders and decision-makers inside municipal organizations, navigating complex, multi-stakeholder procurement processes.
Collaborate with marketing, alliances, and solution engineers to design compelling proposals that address the unique regulatory and operational needs of local government.
Maintain accurate pipeline and revenue forecasts in Salesforce on a weekly basis, and stay current on public sector trends and municipal policy priorities in Israel.
You're Our Person If...
You have proven experience in B2B enterprise software or SaaS sales, with a track record of meeting or exceeding quota in complex sales cycles.
You've sold into government, public sector, or regulated industries and understand how procurement and decision-making work in these environments.
You communicate with clarity and confidence — in Hebrew and English — and can build credibility quickly with executives and public officials alike.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Even Better If...
You have existing relationships with municipal or local government stakeholders in Israel.
You've worked with CRM or government digital transformation initiatives and can speak to the business value of AI-powered platforms.
Our Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realise value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Responsibilities:
Work in lockstep with the lead Account Managers in Cape Town to develop key customer stakeholder relationships and drive customer satisfaction.
Develop and drive the overall long-term strategy for the accounts, aligned with customer business objectives.
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Evangelise the benefits of the Salesforce Customer 360 proposition.
Drive growth across our customers and prospects in Retail and Financial Services verticals.
Work closely with internal and external stakeholders to manage complex deal cycles.
Provide a level of deep technical knowledge of the Salesforce Customer 360, and how it fits within the customer landscape.
Build and execute a whitespace penetration plans.
Required Qualifications:
Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating a deep understanding of technology solutions
Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom)
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success
Experience will be evaluated based on alignment to the core competencies for the role as a New Market Account Executive.
Preferred Qualifications:
Excellent interpersonal and communications skills
Sales Methodology Education
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
The Experience
The Senior Account Executive, Austria, is part of the Austrian Sales team at Salesforce, responsible for managing and growing a set of assigned accounts across the full Salesforce Customer 360 platform. In this role, you will build trusted relationships with key stakeholders and C-suite decision makers, develop long-term account strategies aligned with customer business objectives, and drive growth through both existing accounts and whitespace prospecting.
We are looking for a Senior Account Executive who is a natural at helping customers realise value from their Salesforce investments and thrives in a collaborative, team-selling environment.
Strategic Account Management: Develop and drive the overall long-term strategy for assigned accounts in Austria, aligned with customer business objectives — building key stakeholder relationships and driving customer satisfaction across your portfolio.
Orchestrate Internal Teams: Lead the end-to-end sales process through engagement of appropriate resources including Solution Engineers, Professional Services, Executives, and Partners, while sharing the Salesforce value proposition with both existing and prospective customers.
Territory Planning: Conduct territory identification and research to formalise a go-to-market territory strategy and create a qualified target account list.
Pipeline & Whitespace Growth: Drive growth within assigned accounts through both warm leads and whitespace prospecting, using account planning, discovery, and value-based selling to identify and close opportunities.
Proven Sales Track Record: You have a proven track record of quota-carrying, technology solution-based direct sales experience, with the ability to develop account plans, identify opportunities, and drive deals through to close.
Cross-Industry Adaptability: You have proven experience engaging and closing deals with customers across diverse industries, including the ability to adapt your messaging and value propositions to different business contexts.
Master of Discovery: You are skilled at customer discovery — uncovering current processes, business challenges, and strategic goals through research and value-based hypothesis selling.
AI Savvy: You are fluent in using AI tools to drive your own sales process — and you know how to articulate the value of AI solutions to customers in a compelling, outcome-focused way.
Collaborative Mindset: You thrive in a matrixed, team-selling environment, aligning effectively with account teams, partners, and internal resources to support deal and customer success.
Language Skills: You are fluent in German and English (spoken and written) and can engage confidently across a range of communication formats and audiences.
Methodology & Business Cases: You have experience with sales methodology frameworks and the ability to develop business cases and craft strategic alliances.
Ecosystem Knowledge: You have familiarity with the broader Salesforce portfolio and experience selling Customer Relationship Management (CRM) or Software as a Service (SaaS) solutions into Austrian enterprise accounts.
Our Instructors are more than trainers — they are trusted educators, subject matter experts, and advocates for customer success. Through live instruction, hands-on workshops, and event-based learning, you’ll guide customers from understanding to adoption, helping them unlock real business value on the Salesforce platform. Instructors play a critical role in delivering value in our Salesforce Success Plans, as our primary 1:many approach.
We’re looking for customer-obsessed individuals with strong communication skills, technical curiosity, and a passion for teaching. We invest deeply in our people — enabling you to grow into a recognized expert, a thought leader, and an influencer within the Salesforce ecosystem.
What You’ll Do
Deliver high-quality 1:Many customer training experiences, including hands-on workshops and multi-day instructor-led courses, both virtually and in person
Translate complex technical concepts into clear, approachable learning moments for audiences with varying levels of experience
Lead engaging, interactive sessions that encourage participation, discussion, and practical application
Serve as a trusted advisor to Signature, Premier, and Standard Success Plan customers by sharing best practices, technical guidance, and adoption recommendations
Accelerate customer adoption of Salesforce technologies through targeted workshops and learning programs
Partner cross-functionally with Content Development, Customer Success and Product Management teams to continuously improve learning experiences
Represent Salesforce at key customer and marketing events (e.g., Dreamforce, TDX)
Maintain strong customer satisfaction (CSAT) scores and teaching productivity metrics
Stay current on Salesforce innovations, enterprise technology trends, and modern learning methodologies
Course Ramp & Subject Areas (within first year):
Build expertise across Tableau, as well as core Salesforce technologies (Data Cloud, Agentforce etc.)
Ramp and deliver core Tableau, Data Cloud and Agentforce courses as well as our workshops.
Expand into additional Salesforce clouds as business needs evolve
Requirement:
Have the required residential/citizenship status to be able to deliver training to government agencies of Singapore (such as, but not limited to, Govtech etc.)
Experience with Tableau Desktop as a minimum, at an advanced level
3+ years of relevant professional experience in a technical, enablement, education, or customer-facing role
Demonstrated technical aptitude with enterprise systems, platforms, or software products
Strong public speaking and presentation skills, with experience leading workshops, trainings, or customer sessions
Ability to quickly learn new technologies and explain them in a structured, engaging way
Experience delivering virtual or in-person learning using collaboration platforms (e.g., Zoom, WebEx)
Comfort facilitating live demos, hands-on exercises, and interactive discussions - including troubleshooting and debugging in real time
Proven ability to manage time, adapt in real time, and perform effectively in dynamic customer environments
Preferred Qualifications
Prior experience with Salesforce (Data Cloud, Agentforce)
Background in roles such as Educator, Enablement Lead, Support Engineer, Success Manager, Solution Engineer, or Product Manager
Salesforce Certified in Data Cloud, and/or Agentforce Specialist
Experience supporting customer adoption, change management, or digital transformation initiatives
What Makes You Successful Here
Customer-Obsessed: You care deeply about learner outcomes and customer success
Clear Communicator: You simplify complexity and meet learners where they are
Technically Curious: You enjoy learning how things work and explaining why they matter
Confident Facilitator: You’re comfortable on stage, on camera, and in front of senior audiences
Continuous Learner: You’re energized by constant learning and evolving technology
Collaborative Teammate: You contribute to an inclusive, supportive team culture
Trusted Advisor: You build credibility quickly and act with integrity
Why Join This Team
You’ll join a passionate global community of Salesforce Instructors who are shaping our customer’s careers and defining how learning happens in the AI era. We invest in your growth, your expertise, and your voice — empowering you to become not just an instructor, but an influential leader in the Salesforce ecosystem.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
*LI-Y
", "Job_Family_Group": "Employee Success", "Job_Posting_Title": "Tableau Senior Trainer/Instructor (Customer Enablement)", "Job_Requisition_Primary_Location": "Singapore - Singapore", "Job_Requisition_Ref_ID": "JR346726", "Time_Type": "Full time", "Countries": [ "Singapore" ], "Regions": [ "Central Singapore" ], "Locations": [ "Singapore" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Mexico---Mexico-City/Trailhead-Content-Strategist--Product-Enablement_JR346778-1", "External_Job_Posting_Start_Date": "2026-06-22", "Job_Description": "About Trailhead
Trailhead is Salesforce's free online learning platform and the front door to the Salesforce ecosystem. It empowers anyone to build in-demand skills across AI, Agentforce, CRM, data, and business fundamentals — and helps organizations re-skill their workforce for the agentic era. The Trailhead Content team generates ideas, writes and edits content, develops hands-on challenges, and publishes and maintains the learning content that makes all of this possible. We believe content should be accessible, educational, relevant, and enjoyable. This is your chance to be part of it.
Role Description
As a Content Strategist, Product Enablement, you drive the strategy, governance, and execution of product enablement content that helps Salesforce sellers build the knowledge they need to succeed. You partner closely with Product Marketing, Sales Leadership, CX, and Product to translate product priorities and go-to-market motions into learner-centered content experiences for internal sellers. This is a high-impact role for a strategic contributor who keeps the learner at the center of every decision and thrives in a fast-moving, cross-functional environment.
Your Impact
Success in this role is measured by your ability to unify seller content strategy, drive measurable improvements in seller readiness, and build trusted cross-functional partnerships.
Lead content strategy for seller-facing learning paths and knowledge resources, creating a single unified content plan across PMM, Sales Leadership, CX, and Product.
Build and maintain strong cross-functional partnerships, onboarding new stakeholders into content strategy workflows and aligning on shared outcomes.
Use seller engagement data, completion rates, and feedback to identify knowledge gaps and drive measurable improvements in seller readiness.
Track how content strategies translate to seller knowledge and performance and adjust proactively when they do not.
Build governance that sets content quality standards and creates content rebuild cycles that optimizes reuse across seller audiences.
Present recommendations with clear narrative and supporting data to team leadership and senior stakeholders.
Required Skills & Experience
3+ years of experience in content strategy, instructional design, or content development within a technology or enterprise learning environment.
Leadership: Proven ability to lead content strategy initiatives end-to-end, from audit and discovery through execution and measurement.
Data fluency: You use learner engagement data, completion rates, and feedback to validate content strategy — and you help others understand what the data does and doesn't say.
Communication: You communicate strategy clearly to writers, editors, and product stakeholders, leading with the "why" before the "what."
Collaboration: You build trusted relationships with stakeholders beyond the immediate team and influence content direction through well-reasoned, data-backed recommendations.
Preferred Qualifications
Experience working with sales enablement or go-to-market teams to develop learning programs.
Background in instructional design principles or adult learning theory.
Familiarity with how AI tools are reshaping content creation, curation, and personalization — and the ability to incorporate that into strategy planning.
Active Salesforce certifications or a strong Trailhead profile.
What We Look For In Every Hire
Learner-first mindset: You keep the learner's perspective at the center of every content strategy decision and ensure content programs reflect the full diversity of Trailhead's learner base.
Clear communicator: You can create strong narratives that are jargon-free and influence outcomes.
Collaborative by default: You seek out other perspectives, share your work early, and give feedback that drives improvement.
High ownership: You are accountable for outcomes, proactive about blockers, and willing to raise concerns — even under pressure to move fast.
Curious about AI and technology: You actively explore how AI tools can improve content strategy and your personal workflow, and you evaluate tools thoughtfully that solve for real business problems.
Experience will be evaluated based on alignment to the core proficiencies for the role (e.g. extracurricular leadership roles, volunteer work, etc.).
NOTE: By applying to the Content Strategist, Product Enablement posting recruiters and hiring managers across the organization hiring these roles will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
BENEFITS & PERKS
Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training with Trailhead.com
Exposure to executive thought leaders and regular 1:1 coaching with leadership
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
For more details, visit https://www.salesforcebenefits.com/
In school, or graduated within the past 12 months? Please visit FutureForce for opportunities.
", "Job_Family_Group": "Employee Success", "Job_Posting_Title": "Trailhead Content Strategist, Product Enablement", "Job_Requisition_Primary_Location": "Mexico - Mexico City", "Job_Requisition_Ref_ID": "JR346778", "Time_Type": "Full time", "Countries": [ "Mexico" ], "Regions": [ "Ciudad de Mexico" ], "Locations": [ "Mexico City" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-09-14", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Indiana---Indianapolis/CSG-Success-Plans-Enablement-Program-Manager-Sr-Manager_JR346856", "External_Job_Posting_Start_Date": "2026-07-28", "Job_Description": "The Success Plans GTM Center of Excellence is a centralized team within the Customer Success COO organization, built to drive Success Plans NNAOV growth, shape GTM strategy, connect field to product, and enable the broader distribution organization to successfully sell and deliver Success Plans at scale.
This role sits at the intersection of program management and field readiness. As the Success Plans Enablement Program Management (Manager/Sr. Manager), you will own the end-to-end orchestration of enablement delivery for Success Plans across a large, diverse global audience — including core sellers, Success Plan specialists, specialist sellers across clouds, and the broader Salesforce workforce that touches Success Plans in their day-to-day role.
Success in this position is defined by your ability to map audiences to content needs, align timelines and materials with Marketing and Product partners, and ensure that the right people receive the right enablement at the right time — consistently and at scale. You are the connective tissue between content creators and the field, not the content creator yourself. You excel at removing ambiguity from complex, cross-functional programs and turning stakeholder chaos into a clear, trackable plan.
Audience Mapping & Enablement Planning
Identify and maintain a clear map of global enablement audiences across Success Plans — including core sellers, Success Plan specialists, specialist AEs from adjacent clouds, and broader internal stakeholders who benefit from Success Plans literacy.
Translate business priorities into a structured enablement calendar.
Partner with GTM strategy, product, and field leadership to align enablement priorities with business goals each quarter.
Coordinate with Marketing and the Global Enablement team on delivery vehicles (live sessions, async content, hub updates, etc.).
Flag gaps, risks, and delays proactively; escalate with context and recommended paths forward.
Cross-Functional Program Orchestration
Serve as the primary program manager for Success Plans enablement initiatives, coordinating across Product, Marketing, Global Enablement, Sales Excellence, and field operations.
Own the end-to-end delivery lifecycle: intake, timeline management, stakeholder alignment, content readiness tracking, launch execution, and post-launch measurement.
Build and maintain a single operating framework that brings visibility and accountability to all active enablement workstreams.
Drive alignment across competing stakeholder priorities with clarity and structure.
Ensure enablement materials — from product updates and GTM changes to selling tools and messaging — reach target audiences on time and through the right channels.
Stakeholder Engagement & Communications
Build strong working relationships across Product, Marketing, Customer Success, and Sales to ensure Success Plans enablement is embedded into broader GTM and launch calendars.
Develop clear, structured communications to keep stakeholders and field leaders informed on what's coming, what's live, and what's needed from them.
Represent Success Plans enablement priorities in global planning forums and launch readiness processes.
Field Feedback & Continuous Improvement
Build and maintain structured mechanisms to capture field feedback on enablement effectiveness — including surveys, field council input, office hours, and informal channel signals.
Synthesize feedback from sellers, specialists, and managers into actionable insights; route findings back to Product, Marketing, and GTM strategy partners to inform future enablement priorities.
Identify recurring gaps or confusion points across audiences and translate them into program adjustments, content refreshes, or new enablement interventions.
Serve as a consistent voice of the field within internal planning processes — ensuring enablement evolves in response to real-world selling conditions.
Program Measurement & Reporting
Define and track key performance indicators for Success Plans enablement programs, including reach, completion rates, engagement depth, and time-to-delivery across audiences.
Develop a regular reporting cadence that provides stakeholders and field leadership with a clear view of what's been delivered, who's been reached, and where gaps remain.
Translate program data into actionable insights that inform quarterly enablement planning and GTM strategy.
Surface enablement impact in executive forums and planning reviews, connecting program outcomes to business metrics like Success Plans adoption and pipeline coverage.
6+ years of experience in program management, project management, or cross-functional operations within a complex, matrixed organization.
Experience in enablement, learning and development, field readiness, or sales programs within a SaaS or enterprise software environment.
Exceptional communication skills — written, verbal, and in the room — including the ability to influence without direct authority.
Experience building structured program frameworks, operating cadences, and stakeholder communication plans
Comfortable operating in ambiguity and driving toward clarity across a fast-moving environment
Familiarity with Salesforce products, particularly Success Plans (Premier and/or Signature).
Experience working within or alongside Customer Success, Sales Excellence, or GTM organizations.
Background supporting global field teams across multiple regions or operating units..
You think in systems and sequences — naturally translating complexity into a clear plan others can follow.
You are a dot-connector, not just a task manager — you see how the pieces fit and anticipate where they won't.
You build trust with cross-functional partners quickly and maintain it by delivering on your commitments.
You are equally effective in an executive stakeholder meeting and a working session with an enablement producer.
As the Field Marketing Sr Analyst – Executive Programs, you will plan and execute high-touch executive marketing programs and strategic engagement initiatives for top enterprise accounts across the region. This role sits at the intersection of executive relationship building, pipeline acceleration, and account marketing.
You will own the delivery of exclusive executive experiences — C-suite events, invite-only roundtables, leadership forums, and innovation briefings — tailored for India's most strategic accounts. Working closely with sales, account directors, customer success, and global executive programs teams, you will help deepen C-level relationships and drive meaningful account penetration.
What You'll Do
Executive Engagement Strategy
Plan and execute high-touch executive programs to strengthen C-suite relationships across strategic accounts in India
Partner with sales teams to identify priority accounts, map stakeholders, and define whitespace opportunities aligned to revenue objectives
Maintain a calendar of executive touchpoints — roundtables, innovation briefings, and advisory board engagements
White-Glove Event Execution
Manage end-to-end logistics for executive engagements
Handle venue sourcing, guest experience, speaker coordination, executive briefing preparation, and day-of facilitation
Manage agency and vendor relationships, procurement compliance, and budget tracking
Measurement, Reporting & Programme Intelligence
Track KPIs including account coverage, C-suite participation rates, pipeline influence, and post-event follow-through
Measure program ROI and engagement quality to continuously improve targeting and design
What We're Looking For
Experience
7+ years of B2B marketing experience, with a focus on executive programs, field marketing, or account marketing in the enterprise technology sector
Track record of planning and executing high-touch executive events with measurable pipeline impact
Experience working closely with sales and account teams to align marketing programs to revenue goals
Skills & Capabilities
Strong stakeholder management and interpersonal skills — comfortable working alongside C-suite leaders, account executives, and customer decision-makers
Solid project management skills with the ability to run multiple programs simultaneously
Analytical mindset — able to measure program ROI and translate insights into improvements
Excellent written and verbal communication skills, including executive briefing materials
High degree of discretion and professionalism in all executive-facing interactions
Salesforce is seeking a Lead in Workforce Intelligence focused on Insight Strategy & Design. This is a strategic individual contributor (IC) role responsible for the end-to-end lifecycle of workforce analytics across HR domains (e.g. talent, org health, and employee experience). You'll combine strong analytical skills, Tableau expertise, and experience with AI and agentic tools to deliver clear, actionable insights to senior leaders, and help shape how those insights are built and delivered as our capabilities evolve.
Core Responsibilities
Agentic Implementation & Productionalization: Design and implement agentic analytical experiences, including Agentforce agents and Slack, that deliver proactive workforce insights in the flow of work. Partner with engineering to move from prototype to production, managing data model requirements, testing, and iteration cycles.
Analysis & Interpretation: Conduct workforce analysis - forming hypotheses, identifying root causes, and quantifying business implications. Connect data across HR domains (e.g. talent growth & development, org health, employee experience) to inform specific leadership actions.
Analytics Product Development: Evolve and maintain insights embedded in Tableau and Agentforce products, used by leaders globally. Manage data validation, quality assurance, and metric iterations for workforce signals. Incorporate AI-augmented approaches where they accelerate rigor and speed.
Insight Strategy & Design: Apply user-centered design principles to data. Develop narratives and interfaces that translate technical signals into clear, actionable insights for functional leaders.
Cross-Functional Collaboration: Collaborate with HR Product, Data Engineering, and partner data teams to align strategies, proactively remove technical and organizational blockers, and ensure the insights roadmap stays on track.
What We’re Looking For (Preferred Qualifications)
Education: Bachelor's degree or Master's degree in a quantitative field (e.g., Computer Science, Data Science, Statistics, Economics, I/O Psychology).
People Analytics Experience: 5+ years in people/workforce analytics with a proven track record of delivering insights to senior leaders, presenting complex data and fielding difficult questions.
AI & Design Mindset: Comfortable experimenting with tools like AI coding assistants, prompt engineering, and agentic frameworks, and motivated to bring what works into the analytics development lifecycle.
Technical Expertise: Familiarity with AI coding assistants (e.g., Cursor, Codex, Claude Code) and agentic frameworks. Strong proficiency in SQL, Tableau, and HR data modeling. Proven ability to lead the full analytical product lifecycle, delivering integrated data solutions and actionable visualizations.
Analytical & Statistical Rigor: Proven ability to conduct sophisticated analyses, test hypotheses, and quantify business impact. Experience in communicating statistical concepts to non-technical audiences, with a preference for experience in predictive modeling and experimentation.
Influence & Collaboration: Proven ability to navigate a matrixed environment, collaborate cross-functionally, and translate technical complexity into clear business value.
Communication & Storytelling: Exceptional written and verbal communication, crafting data-driven narratives that persuade and move senior leaders to action with a clear “so what?”.
Autonomy: Proven ability to operate with moderate autonomy, handling day-to-day projects independently while seeking guidance for high-level strategy and prioritization.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Position Summary
The ES Office of Data (ES OOD) is the strategic data foundation for Salesforce's Global Employee Success (ES) Operations — championing trusted employee data, unified governance, HRIS security, and AI-ready data foundations that power seamless, intelligent hire-to-retire experiences.
We are seeking a self-driven ES Data Ops Engineer & Strategist within the ES Office of Data — to establish and scale the data foundations specifically for our HR Operations team. This is a unique role designed for a data professional who loves building foundational structures, automating quality checks, and driving operational excellence.
Key Responsibilities
* Reimagine, design, and build the data models needed to track next-generation HR service delivery, owning backend pipelines for operational KPIs such as case management lifecycles, CSAT, escalation rates, severity distributions, and Cost to Serve
* Design and implement local data models, schemas, and staging areas tailored for agile HR Operations reporting and insights
* Develop and maintain operational data pipelines using clean, production-grade SQL and Python to apply HR business logic and transform raw data into action-ready datasets
* Build and support secure data connections, webhooks, and APIs to sync operational data across internal HR platforms and tools (e.g., ticketing systems, HRIS)
* Transition the team from reactive manual auditing to proactive, automated continuous monitoring — designing and deploying data quality scripts and scheduled test suites that instantly flag anomalies, missing fields, or logic violations in incoming HR operational data
* Maintain, monitor, and optimize HR data pipelines and workflows — proactively identifying bottlenecks, automating manual steps, and establishing rigorous SLAs for data freshness and uptime
* Enforce strict data security boundaries, ensuring localized operational data views comply with global PII regulations, data masking standards, and confidentiality protocols
* Partner closely with the core HR Data Product Engineering team to align with broader corporate data architectures, ensure governance compliance, and smoothly ingest upstream core datasets
* Act as the technical bridge across the ES Office of Data pillars—collaborating with Data Governance to embed security rules into pipelines, engineering the high-performance upstream data layers that fuel HRIS Reporting, and translating Data Program Strategy and Ops roadmaps into automated technical solutions.
Required Skills & Experience
* 4–6 years of experience in data operations, data engineering, or a highly technical business intelligence role
* Experience modeling complex operational workflows (e.g., ticketing, customer support, case management) into structured analytics tables
* Proven experience building data validation, monitoring, and automated testing setups (e.g., dbt tests or custom Python validation scripts)
* Strong SQL and Python proficiency for automated workflows and data transformations
* Solid understanding of data schemas, dimensional modeling, and structuring data for high-performance operational reporting
* Familiarity with cloud data platforms (e.g., Snowflake, BigQuery), orchestration tools (e.g., Airflow), and integrating data via REST APIs
* Working knowledge of data privacy standards and PII handling practices (e.g., data masking, access controls)
チームについて：
エンタープライズコーポレートセールス本部（ECS）は、エンタープライズビジネスユニット（EBU）と密接に連携し、金融機関を中心としたエンタープライズ企業、およびそのグループ会社に対する営業活動および既存のお客様の支援などにおいて協業しています。
EBUのアカウントエグゼクティブと連携し、Salesforceのビジョンとアカウント戦略を推進します。
職務内容：
顧客または商談単位で割り当てられたECSアカウントにSalesforceソリューションを販売することにより、月次/四半期/年次売上目標を上回ること。
営業プロセス全体を管理し、主要なパフォーマンス指標に照らして確実に成果を上げ、既存アカウントの拡大と新規アカウントの開拓を行う。
テリトリーの特定とリサーチ、業界ごとの戦略の策定、適格なターゲットアカウントの選定。
EBUと協業するアカウントの深い理解、担当する市場・業界の知識を組み合わせたパイプラインの創出。
セールスエンジニア、プロフェッショナルサービス、コプライム、アライアンス、パートナー、エグゼクティブなどの適切なリソースを活用したセールスプロセスの管理。
短期的な成果を生み出す一方で、長期的な視点を維持し、全体的な売上・パイプライン創出に取り組む。
正確な顧客情報と商談情報によるSalesforceシステムの日々の更新。
さまざまな組織で必要とされる活動を管理し、社内プロセスを把握し各部署と協業する。
BCO（Below Cut Off）案件の成約により、エンタープライズアカウントとその子会社の成長をサポートする。
必要なスキル：
新規開拓営業および、既存深耕営業で成功した実績を持ち、目標に対して達成経験と達成意欲を証明できる方。
CRMアプリケーションの営業経験、または業種別営業経験があれば尚可。
やり遂げる責任感、チームに対する協調性、新しい考えを取り入れる柔軟性、何事も前向きに取り組む姿勢、自社商品を深く理解する学ぶ意欲、関わる人に対して敬意を持ち積極的にコミュニケーションする力。
*LI-Y
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Enterprise Account Executive – Agentforce Service", "Job_Requisition_Additional_Locations": "Germany - Frankfurt; Germany - Berlin; Germany - Dusseldorf; Germany - Stuttgart", "Job_Requisition_Primary_Location": "Germany - Munich", "Job_Requisition_Ref_ID": "JR347369", "Time_Type": "Full time", "Countries": [ "Germany" ], "Regions": [ "Baden-Wurttemberg", "Bavaria", "Berlin", "Hesse", "North Rhine-Westphalia" ], "Locations": [ "Berlin", "Dusseldorf", "Frankfurt", "Munich", "Stuttgart" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Tableau-Account-Executive---French-Speaking_JR346910", "External_Job_Posting_Start_Date": "2026-07-31", "Job_Description": "As a Senior Account Solution Engineer (ASE), you are your accounts primary technical presales consultant for our most significant Telecommunications & Media accounts in the African market. Unlike a traditional pre-sales role, the Account Solution Engineer stays with the customer throughout their journey, as they mature on our platform.
Your mission is to work with our customers to scope plan and derive value from their investments across the full Salesforce platform. A key component of this role is the coordination and co execution of the specialist solution engineering and technical and enterprise architect teams (Cloud specialists, Data Architects, AI Specialists, Security Experts, etc.) to ensure the customer realizes continuous, compounding value.
1. Driving Business Value
Strategic Discovery: Lead architectural and business discovery to identify friction in legacy OSS/BSS or broadcast ecosystems, unlocking avenues for digital transformation.
Value-Led Solutioning: Tie every technical demo and architectural proposal directly to specific business outcomes, elevating conversations from features to measurable impact.
Executive Visioning: Deliver value-driven narratives to the C-suite, proving how Salesforce accelerates go-to-market strategies and f.e. monetizes 5G or D2C streaming investments.
Business Value Mapping: Partner with AEs and Business Value Services to translate complex industry use cases into quantifiable ROI and concrete business justifications.
2. Strategic Account Orchestration
Technical Roadmap Ownership: Develop and maintain a 3-year technical maturity roadmap for the account, aligning platform capabilities with the business goals (e.g., reducing churn, ARPU growth, or 5G monetization).
Deployment Governance: Review platform usage and consumption trends post-sale to validate that the implemented solution is actively delivering the promised business value.
Cross-Functional Leadership: Act as the "Conductor of the Orchestra." You will brief and coordinate internal and external specialist teams (e.g., AI/Data Cloud specialists, Implementation Partners, or Cybersecurity leads) to ensure a unified technical front.
Executive Technical Advisory: Build "Trusted Advisor" relationships with CTOs, CIOs, and Enterprise Architects within the African Communications and Media hub.
3. Full-Stack Architectural Proficiency
Ecosystem Articulation: You must be able to discuss and whiteboard not just the Salesforce platform, but its interaction with f.e. Downstream Systems (e.g.,OSS, Billing engines, Data Lakes, ERPs).
Domain Expertise: Lead high-level discussions on:
Cloud & Infrastructure: Transitioning from legacy on-prem to Cloud First architectures.
AI & Automation: Moving from basic chatbots to predictive AI for network maintenance and generative AI for personalized customer service.
Security & Data: Navigating POPIA, data sovereignty, and complex encryption requirements within a high-compliance Telco environment.
Integration: Mastery of API-led connectivity and real-time event-driven architectures.
Experience: 8+ years in Solutions Engineering or Enterprise Architecture, with a preference for 3–5 years specifically within the Telecommunications and/or Media vertical.
Bachelor's Degree in Computer Science or related field.
Platform Mastery: Deep knowledge of the Salesforce Portfolio (specifically Communications / Media Cloud), but with the ability to "zoom out" to the wider enterprise landscape.
Technical Literacy: . Familiarity with Telco Industry Standards (e.g., TM Forum, MEF). Good understanding of Integrations (REST/SOAP, Middleware, Pub/Sub).
Leadership: Proven ability to lead virtual teams of specialists without having direct reporting authority over them.
Local Context: Understanding of the South African Telco and Media regulatory environment and the specific challenges of the African "Mobile-First" economy.
You are a Technical Generalist with Specialist Depth. You can talk about "Business Value" with a CMO at 9:00 AM, "API Latency" with a Developer at 11:00 AM, and "Data Privacy/POPIA" with a Legal Counsel at 2:00 PM. You don't just solve the problem in front of you; you anticipate the dependencies three steps down the line.
This is a high-visibility role in the Johannesburg office. You are the bridge between global innovation and local execution for the companies that provide the backbone of Africa's digital economy.
Hiring Manager Note: We aren't looking for a "demo-god". We are looking for a Technical Partner who can sit across from a Telco CTO and hold their own in a debate about system dependencies and long-term digital transformation. Can you motivate your internal teams and create a vision of what the platform unlocks for your customers.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Principal Solution Engineer", "Job_Requisition_Primary_Location": "South Africa - Johannesburg", "Job_Requisition_Ref_ID": "JR347020", "Time_Type": "Full time", "Countries": [ "South Africa" ], "Regions": [ "Gauteng" ], "Locations": [ "Johannesburg" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---Remote/Event-Senior-Manager--Qualified_JR347140-1", "External_Job_Posting_Start_Date": "2026-06-23", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "Qualified is the Agentic Marketing Platform for B2B companies. Powered by AI Agents, Qualified helps revenue teams identify their most valuable buyers, engage them in real time, and convert interest into pipeline. As part of Salesforce, Qualified operates as a dedicated business unit focused on helping marketing and revenue teams transform how they generate pipeline in the age of AI.
Events are one of our most strategic go-to-market channels. They help us build awareness, engage customers, accelerate pipeline, strengthen executive relationships, and showcase the power of Piper, our AI SDR Agent. We're looking for a Senior Manager, Strategic Events to help define and execute that strategy.
ABOUT THE ROLE
This is a highly visible role that sits at the intersection of Marketing, Sales & Customer Success. You'll serve as the primary marketing partner between Qualified from Salesforce and Salesforce event teams, helping shape our presence across flagship events including Dreamforce, Connections, Agentforce World Tours, Salesforce field marketing programs, and strategic third-party industry events.
You'll also help define and scale our field marketing motion—working closely with Sales and Customer Success leaders to ensure events drive meaningful business outcomes, including net-new pipeline, opportunity acceleration, customer expansion, executive engagement, and brand awareness.
Success in this role requires more than exceptional event execution. We're looking for a strategic marketer who can influence stakeholders, activate sales teams, build scalable programs, and turn events into measurable business impact. This role is ideal for someone who thrives in fast-paced environments, enjoys operating with autonomy, and wants to help build the next generation of event marketing inside Salesforce.
WHAT YOU'LL DO
Salesforce Events
Serve as the primary marketing partner between Qualified from Salesforce and Salesforce event teams.
Partner closely with Salesforce stakeholders to develop and execute Qualified's presence at flagship events, field marketing programs, and other strategic initiatives.
Influence event activations and programming to ensure Qualified's business objectives are represented and achieved.
Build strong relationships across Salesforce teams to identify opportunities that increase Qualified's visibility and impact within the broader Salesforce ecosystem.
Strategic Marketing Events
Identify, evaluate, and manage Qualified's portfolio of third-party event sponsorships and strategic industry engagements.
Recommend event investments based on audience fit, business impact, and go-to-market priorities.
Focus on engaging senior marketing and revenue leaders, including CMOs, Demand Generation leaders, CROs, Sales leaders, and other key decision-makers.
Partner with Salesforce teams to maximize opportunities where Qualified participates as part of a broader Salesforce presence.
Field Marketing
Help define and scale Qualified's field marketing strategy.
Partner with Sales leadership to develop repeatable event activation motions that increase account engagement, executive meetings, and pipeline creation.
Create frameworks that help account teams identify target accounts, secure meetings, and maximize event ROI.
Establish best practices that ensure sellers arrive at events with clear account plans, meeting strategies, and business objectives.
Drive adoption of event engagement programs before, during, and after events.
Customer Engagement
Partner closely with Customer Success to develop event programs that strengthen customer relationships and support expansion opportunities.
Collaborate with Sales and Success leaders to create experiences that accelerate active opportunities and advance strategic deals.
Build integrated event programs that support pipeline generation, opportunity progression, customer growth, and executive engagement.
Establish measurement frameworks that connect event investments to business outcomes and continuously optimize performance.
WHAT WE'RE LOOKING FOR
Experience
8+ years of experience in event marketing, field marketing, experiential marketing, or a related B2B marketing discipline.
Proven success developing programs that drive pipeline, customer engagement, and revenue impact.
Experience managing strategic event portfolios within SaaS, technology, or high-growth companies.
Experience partnering closely with Sales and Customer Success organizations.
Experience working with executive stakeholders and navigating complex, matrixed organizations.
Experience developing account-based or field marketing strategies is strongly preferred.
Skills & Competencies
Strategic Thinker
You understand how events contribute to business growth and can connect event investments directly to pipeline generation, opportunity acceleration, customer expansion, and revenue outcomes.
Relationship Builder
You build trust quickly and know how to influence stakeholders across teams and organizations, even when you don't have direct authority.
Sales-Oriented Marketer
You think beyond logistics and attendance. You are focused on meetings, opportunities, account engagement, customer growth, and measurable business impact.
Exceptional Communicator
You communicate confidently with executives, sales leaders, customers, partners, and vendors alike.
Builder's Mindset
You thrive in ambiguity, create structure where it doesn't exist, and enjoy building scalable programs and processes.
One Team Leader
You bring positive energy, strong collaboration, and a deep sense of ownership. You enjoy helping teams succeed and elevate those around you.
WHAT SUCCESS LOOKS LIKE
In Your First 90 Days
Build trusted relationships with key stakeholders across Qualified and Salesforce
Develop a deep understanding of Qualified's event strategy, go-to-market motion, and business objectives.
Take ownership of strategic event programs and identify opportunities to increase business impact.
By Six Months
Successfully led Qualified's participation in major Salesforce and third-party events.
Establish repeatable sales activation processes that improve meeting generation and account engagement.
Become a trusted advisor to Sales, Customer Success, and Marketing leaders on event strategy and investment decisions.
Deliver measurable improvements in event planning, execution, and reporting.
By End of Year
Increase strategic account engagement and executive meetings across priority events.
Drive measurable contribution to net-new pipeline creation, opportunity acceleration, and customer expansion efforts.
Establish a scalable field marketing and sales activation framework adopted across the business.
Strengthen Qualified's presence across flagship Salesforce events and strategic industry programs.
Build strong partnerships across Salesforce and become a trusted advocate for the Qualified business within the broader Salesforce ecosystem.
Help position Qualified and Piper as leading AI-powered solutions within the Agentforce and Salesforce ecosystem.
WHY SALESFORCE, WHY QUALIFIED
AI is transforming how companies market, sell, and grow. Qualified is at the forefront of that transformation, helping organizations engage buyers in entirely new ways.
This role offers a unique opportunity to operate like a startup within Salesforce—combining the speed, ownership, and impact of a high-growth business with the scale and reach of one of the world's most influential technology companies. If you're passionate about building strategic programs, driving business outcomes, and creating experiences that accelerate growth, we'd love to meet you.
", "Job_Family_Group": "Marketing & Communications", "Job_Posting_Title": "Event Senior Manager- Qualified", "Job_Requisition_Primary_Location": "California - Remote", "Job_Requisition_Ref_ID": "JR347140", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California" ], "Locations": [ "Remote" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Switzerland---Zurich/Named-Account-Executive---Manufacturing---Strategic-Enterprise_JR346982", "External_Job_Posting_Start_Date": "2026-07-03", "Job_Description": "What we are looking for
We are currently looking for an experienced and driven Account Executive in Manufacturing, for one of our Strategic Enterprise Territories. The candidate must have a wide knowledge of information technology and solid business-to-business sales and account management experience in complex global environments. You will be selling our entire portfolio of software-as-a-service and professional services products to large and strategic enterprise accounts in the manufacturing industry.
The ideal candidate will be a strategic partner to our customers, building robust relationships with key partners for some of our top clients from the Manufacturing industry that we cover out of Switzerland. The Named Account Executive leads a large extended account team and is working along a distributed team located mainly in Switzerland.
This role goes beyond sales; it is about building lasting value and driving customer success through the innovative use of our platform. The candidate will cultivate and improve customer happiness, support crafting and deliver a comprehensive account strategy aligned with customer business goals, and navigate the full sales cycle by demonstrating various resources to support deal closure. The Account Executive will need to cultivate their relationships and opportunities, shape global account plans, and shape a vision for the customers.
Salesforce offers a fast-paced, innovative environment where you will be empowered to sell business applications solutions and be set up for success. Our goal is to build an organization of experienced, customer oriented Account Executives, committed to our mission and focused on customer experience, but able to balance this with a respectful, healthy environment and lifestyle. At Salesforce, integrity and reliability are as important as talent and effort.
Your impact:
* As leading part of our Enterprise Sales team you will be focusing Strategic Enterprise accounts in the Manufacturing industry
* You will build, share with an extended team and implement an account plan to deliver maximum revenue potential
* Manage entire complex sales-cycles nationally, identifying new business opportunities and pitching the value of our full suite of cloud services directly to C-level executives and operational decision makers
* Drive opportunities towards contract closing, win and close deals
* Building up new senior business relationships with new buyers in new business domains
* Engage Salesforce C-Level executives and foster meaningful connects on the company’s top level
* Forecast sales revenue achievement and activities, while creating sustainable satisfied customers
* Evangelize the Salesforce vision through product demonstrations, in-market events, and account specific initiatives
Required Skills:
* Solid track of solution / technology selling experience within a strategic or global account setting
* Ability to map out a global account plan for Strategic Enterprise Customers
* Ability to sell both an application, strategic projects and deployment of a platform
* Ability to define and express compelling value propositions and cases that address customer needs by demonstrating a profound understanding of information technology and the manufacturing industry.
* Effectively optimizes internal and external networks
* Evidence of relationship building skills with an ability to grow and nurture relationships
* Excel in operational rigor and sales execution
* Exhibits characteristics of self-starting, risk taking, and a drive to succeed
* Must be comfortable in both oral and written communication skills in English (and ideally in German)
* Ability to negotiate complex deals and terms and conditions
* Deep understanding of business & technology requirements of enterprise customers in the Manufacturing industry.
* Strong analytical, problem structuring & problem solving skills.
* Shown strong communication skills (verbal, written, presentations).
Preferred Qualifications & skills:
Knowledge of Sales Methodology.
Commercial negotiations.
Knowledge & network in the Swiss manufacturing industry space.
Passion around Artificial Intelligence.
Ability to thrive in a fast paced environment.
Track record of consistently achieving or surpassing quota.
Ability to develop cases and service requirements, while crafting and leading strategic alliances
Benefits:
* Competitive compensation package
* Substantial educational and well-being reimbursement
* Broad variety of self-development, e-learning and career development programs
* Attractive parental benefits and parental leave options to help you tend to all your family needs
* Covering a highly visible strategic account, close interaction with local and global top management
Diversity & Inclusion:
One of Salesforce's core values is, Equality. We believe in equal opportunity employment for everyone. We also promote and respect work-life balance, because we believe that enhancing individual and professional growth is key to global success.
Be successful together:
Salesforce is a fast growing company which has kept its strong core values: trust, equality, growth and innovation.
We foster creativity and innovation at every level. We align the entire company on the same objectives, strategic vision and country goals, which are built as one team. We are intentional about creating an inclusive community where every individual’s voice is heard and everyone is empowered to be their authentic self.
Come join one of the most innovative companies in the world. We’re looking for exceptional talent to drive impact at our customers and define the future of digital marketing.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
The Experience
The Account Executive, Switzerland, is part of the Swiss Sales team at Salesforce, responsible for executing go-to-market (GTM) initiatives, scaling market presence, and driving double-digit year-over-year growth across assigned territory. In this role, you will lead both new logo acquisition and expansion within existing accounts — fostering operational excellence, cross-functional collaboration, and customer success across key verticals.
We are looking for an Account Executive who brings a proven track record in sales, strategic account management, and building strong partnerships within complex transformation programmes.
What You'll Actually Be Doing
Lead and execute Switzerland's GTM strategy — driving pipeline generation, conversion, and consumption metrics across key verticals, while utilising data-driven methods and automation to optimise sales processes, forecasting, and pipeline management.
Collaborate with partners and internal teams to scale adoption, ensure customer success, and implement industry-specific sales motions and marketing activities that win new customers and develop customer success stories.
Participate in delivery motions to ensure strong platform adoption and successful use case realisation, supporting customers through both the sales and implementation journey.
Contribute to Salesforce Switzerland's broader strategy by prioritising enablement, supporting cross-functional collaboration, and driving continuous learning and development across the team.
You're Our Person If...
You have extensive experience in sales and delivery within the technology or Software as a Service (SaaS) sector, with a demonstrated track record of executing sales strategies and driving growth across specific accounts and markets.
You have a deep understanding of Swiss businesses and industry-specific requirements, with strong negotiation, communication, and collaboration skills.
You are skilled at working across partners, internal teams, and customers to achieve shared goals in a complex, matrixed environment.
You are fluent in German and English (spoken and written); proficiency in French is a strong advantage for this role.
Even Better If...
You have experience selling while implementing — participating in delivery motions and supporting use case realisation alongside the sales cycle.
You have familiarity with Salesforce's broader portfolio and experience driving adoption and expansion within enterprise or strategic accounts in Switzerland.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Success Guideは、お客様が導入したSalesforce製品の価値を向上させ定着化を促進することを支援する重要な役割です。Success Guideは、お客様にSalesforceを用いて成功いただくために、Salesforce製品についての深い知識および活用と定着化のためのノウハウを活かしたガイダンスを一対一で提供します。Success Guideが提供するガイダンスの種類は、Salesforce製品を導入したばかりのお客様のオンボーディングから、製品・機能の適切なセットアップ方法と効果的な利用方法、組織変革に関するものまで多岐にわたります。
Success Guideチームのマネージャは、チームとしてお客様の成功に貢献できるよう、チームの方針、優先順位を決め、目標達成に向け、Salesforce社内のステークホルダーと連携します。チームの力を最大化できるようメンバーを育成し、パフォーマンスの管理を行います。また、キャリアパスの支援を通じて、メンバーが最高のパフォーマンスを発揮できるよう導きます。自立していて、自発的に行動でき、お客様の成功に対して情熱を持ち、品質の高いサービスを提供することで、高い顧客満足の実現とともに積極的にビジネス拡大へ貢献することが求められます。
Salesforce is deepening its strategic partnership with a named Tier 1 Independent Software Vendor (ISV) to build the next generation of AI-driven, industry-specific enterprise solutions. This role will own the full breadth of the partner relationship globally: stewarding the existing embedded run-rate business (a mature product built natively on Salesforce and deployed at scale across the partner's end-customer base), while pioneering new Salesforce embeddings across the wider partner enterprise — unlocking net-new business units, product lines, and industry segments not yet engaged. This is a high-impact, highly visible role at the intersection of embedded product partnerships, commercial strategy, and Salesforce's industry growth agenda.
Grow the run-rate embedded OEM business (consumption, renewals, expansion)
Drive net-new embedded offering pipeline across untapped partner business units and product lines
Scale Salesforce consumption growth anchored by partner proprietary data and distribution
Drive industry market capture via partner-led go-to-market
Own the OEM/ISV relationship for the partner's core embedded product — a platform built natively on Salesforce and deployed at scale across the partner's end-customer base
Manage the commercial health of the OEM agreement: renewal, consumption tracking (platform licenses, org provisioning, add-ons), and expansion across the partner's customer base
Work with the partner's product and engineering teams to ensure the embedded architecture stays current — driving migration off legacy APIs toward modern Salesforce Platform capabilities (e.g., Data Cloud integration, Agentforce-native builds)
Partner with Salesforce ISV/OEM and ISV Success teams to accelerate the partner's next-generation product lines currently in development or ISV Assess
Develop and execute a partnership expansion strategy across partner business units not yet embedding Salesforce — identifying and prioritizing the highest-value integration opportunities across new product lines, industry verticals, and geographies
Translate the partner's product roadmap and AI ambitions into concrete Salesforce embedding opportunities across Data Cloud, Agentforce, and Platform
Establish the partner as "Customer Zero" for net-new agentic products — co-developing joint solutions that can then be distributed via the partner to a broader industry market
Structure and negotiate new OEM/embedding agreements with partner product, legal, and commercial leadership
Design and activate a joint GTM engine that leverages the partner's distribution reach as a scaled channel for Salesforce's industry agentic offerings
Unlock partner data pipelines that power high-quality AI models across the joint offering
Scale the embedded model into new industry segments and geographies
Build and maintain exec-level relationships with the partner globally — Alliance Directors, Practice Heads, Product/Engineering leadership, and C-suite
Represent the partner internally as a strategic priority, coordinating across Salesforce product, ISV/OEM, industry sales, legal, finance, and marketing
Lead joint operating committees, QBRs, and executive summits; own the global Joint Business Plan (JBP)
Coordinate with Salesforce regional teams (AMER, EMEA, APAC) to ensure consistent field activation of both the run-rate OEM business and new embedding motions
OEM consumption health across the run-rate embedded base (org growth, seat attach, add-on revenue)
New embedding pipeline and ACV across net-new partner business units
Salesforce consumption growth (3x target, anchored by partner proprietary data and distribution)
Certified practitioner and developer growth within the partner's product/engineering community
Scaled industry market capture via partner-led distribution into new verticals and geographies
10+ years in partnerships, alliances, or business development in enterprise SaaS or technology
Proven experience managing OEM/ISV/embedded partnerships — specifically where the end customer may not know Salesforce is the underlying technology
Strong technical fluency — able to engage credibly with product and engineering leaders on architecture, API strategy, and AI roadmaps
Track record of structuring and closing large, complex commercial agreements (OEM, white-label, platform licensing)
Experience operating globally and driving alignment across matrixed, cross-functional organizations
Bachelor's degree in either Business, Economics, Strategy or equivalent field
Prior experience at or with a major ISV, enterprise software company, or industry platform provider
Familiarity with Salesforce's ISV/OEM licensing model, AppExchange ecosystem, and Platform architecture
Deep familiarity with at least one major industry vertical and/or complex global enterprise software ecosystems
Experience with agentic AI product commercialization or data licensing models
Background navigating both a mature run-rate embedded business and a greenfield expansion motion simultaneously
Master’s degree, MBA, or equivalent level of education
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We are seeking a dynamic and motivated Tableau Account Executive to join our team in our Dublin office, focusing on the SMB segment across the BENELUX region. As a Tableau Account Executive, you will play a pivotal role in driving revenue growth through strategic sales initiatives and fostering strong relationships with clients.
Responsibilities:
Develop and execute a comprehensive sales strategy to meet and exceed revenue targets within the ESMB segment across the BENELUX region
Identify and prospect new business opportunities while maintaining and growing existing accounts.
Collaborate with cross-functional teams including partners, solution engineers, and other Salesforce teams to ensure a seamless customer experience.
Conduct product demonstrations and presentations to potential clients, showcasing the value proposition of Tableau's solutions.
Negotiate contracts and close deals, ensuring favorable terms for both the client and Tableau.
Stay informed about industry trends, competitor activities, and market developments to effectively position Tableau's offerings.
Required Experience:
Prior sales experience in a quota-carrying role, with a proven track record of meeting or exceeding targets. Experience in SaaS sales is preferred but not mandatory.
Strong communication and interpersonal skills, with the ability to build rapport and credibility with clients at all levels.
Strategic thinker with excellent problem-solving abilities and a results-driven mindset.
Self-motivated and proactive with a passion for driving business growth and delivering exceptional customer experiences.
Fluency in Dutch and English is required
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
*LI-Y
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Cloud Account Executive - Tableau - The Netherlands", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR346932", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Mexico---Remote/Global-Account-Manager---America-Mvil_JR346960", "External_Job_Posting_Start_Date": "2026-06-25", "Job_Description": "The Global Account Director role is a group of seasoned sales professionals dedicated to growing and deepening relationships with some of the world's most complex, multi-national organizations. This team operates at the intersection of business strategy and technology, partnering closely with Customer Success, Solutions Engineering, and cross-functional leaders to deliver transformative outcomes at scale.
We're looking for a Global Account Director to lead our strategic partnership with América Móvil, one of the largest telecommunications companies in the world, with a presence across 17 countries in Latin America and beyond. In this role, you'll serve as the primary strategic point of contact for C-suite executives and key stakeholders at América Móvil, orchestrating the full power of Salesforce — including Agentforce — to help them drive AI-led transformation, modernize customer experiences, and expand their investment across the Salesforce platform. You'll lead with vision, build lasting executive relationships, and act as a true strategic partner at one of the most impactful accounts in our portfolio.
We are seeking a U.S. based Employee Success People Consultant (ESPC) to join our ES organization. This role will have significant scope and impact, partnering closely with ES teams including ESBPs, COEs, People Services & Operations (PS&O), Reward Partners and more to coordinate, roll out and complete ES programs and initiatives that support the business needs of the organization. This role will provide dedicated support to ESBPs supporting our Chief Revenue Officer and the global sales organization. This role will focus on org health reviews, org changes, promotions, talent reviews, performance reviews, employee experience surveys, and more. The ideal candidate loves data, knows how to build narratives, and possesses extremely strong operational savvy. They excel in a fast-paced and ever-changing environment, is strategic and proactive, and is looking to work with a strong ES Organization.
Responsibilities:
Provide operational and analytical support to the ESBPs with quantitative and qualitative data in support of strategic ES programs and initiatives for the CRO.
Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions.
Support digital transformation efforts through use of AI, Agents, UAT and continuous improvement of our processes.
Partner with ESBPs, Centers of Excellence (COEs) and global partners to help deliver seamless human resources processes, programs and insights across the organization.
Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives.
Manage program communications channels and infrastructure, identifying opportunities to automate and streamline communications through AI and digital tools
Coordinate across program workstream leaders, executives, and cross-functional stakeholders, preparing leadership updates, risk summaries, recommendations, and decision materials
Prepare and facilitate program meetings, including agenda development, decision tracking, action-item management, and stakeholder follow-up
Manage and coordinate across governance structures, RACI frameworks, and reporting cadences, ensuring accountability and alignment across stakeholders
Executes on continued reshaping, growth, acquisition, reorganization, etc.
Creates tools, templates and resources for consistent service delivery at scale across a global team.
Requirements and Key Skills:
Ability to collect, assimilate, analyze, and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software, Workday, and Tableau.
Ability to take trends and data, connecting the dots and translating them into key insights and presentable themes.
Exceptional organizational and program management skills with strong attention to detail and execution excellence
Excellent written and verbal communication skills, including the ability to prepare executive-level presentations, updates, and recommendations
Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment.
Demonstrated ability to be a self-starter and proactive.
Comfortable navigating ambiguity, driving clarity, and managing competing priorities in fast-paced environments
Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data.
Ability to ramp up quickly, recognize Salesforce's unique culture and proactively help identify issues/areas of development.
General knowledge of employment policies and practices.
Knowledge of staffing, compensation, and talent management best practices.
Prior exposure to workforce planning, go-to-market operations, annual planning cycles, or large-scale business transformations is advantageous
Requirements - Education & Experience:
Bachelor's degree or equivalent relevant experience
Salesforce is seeking a transformational Area Vice President, Sales, Higher Education, to serve as a key member and business leader to the Sales Leadership Team. This Area Vice President will be responsible for inspirational sales leadership and management of growth within the Higher Education Business Unit, through aggressively growing top-line revenues and driving new business through the implementation of scalable, repeatable, structured systems and processes.
Additionally, this leader will serve as a strong Business Leader, Customer Partner, and Talent Multiplier, and will have the personal drive and commitment to both understand and successfully navigate a fast-growing, global company striving towards continued market domination in an evolving marketplace.
Responsibilities:
Will help to set and implement Salesforce’s Higher Education sales strategy. This executive will assume the leadership of a growing sales organization including four Regional Vice Presidents (RVP), and thirty-five Account Executives (AE) to help steer complex deal transactions.
This role reports to our SVP & GM, Higher Education.
Set and execute an aggressive customer acquisition strategy to generate growth in revenue and bookings
Maintain key customer relationships and develop and implement strategies for expanding the company’s Enterprise customer base within the Higher Education industry
Maintain strong reporting and accountability against numbers, driving to exceed quotas, while developing and managing motivating incentive tools
Act as a strategic thought leader and advisor to the SVP, Higher Education
Work closely with functions and other executives across the organization to establish and develop a strong and collaborative partnership to ensure continued success
Manage the overall sales process, set appropriate metrics for sales funnel management
Plan and manage at both the strategic and operational levels
Required Qualifications:
1st and 2nd line leadership experience leading teams in strategic enterprise sales
Deep industry expertise in the Higher Education sector
Deep industry expertise in top 100 technology companies
Consistent overachievement of quota and revenue goals
Consistent attainment of revenue growth
Solid track record of recruiting, developing, and retaining high performing sales organizations
12+ years in software and/or applications enterprise sales (ideally in a CRM, ERP and/or otherwise relevant software company), selling primarily to the CxO level
5+ years of leadership experience
Proven ability to drive transformational change across a large organization: understands the drivers of how to change a culture, assess performance, continuously refresh a sales organization and build capability
Excellent operational and analytical abilities
Consistent track record of leading complex enterprise deals
Consistent track record of building satisfied, loyal and referenceable customers
Dynamic and strong sales execution mindset with a passion for a fast-paced growing environment
Shown success working within a highly matrixed organization and establishing relationships across all functions
Experience selling cloud based enterprise applications is strongly preferred
Champions diversity of team, thought, and opinion with a demonstrated ability to work effectively and collaboratively with diverse team members
Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Overview of the Role:
Reporting to the Payroll Manager, we are currently seeking a Payroll Analyst to closely support the Payroll Manager and the payroll team in Japan. This position is based in Tokyo. Working under the guidance of the Payroll Manager, the Payroll Analyst will manage the entire monthly payroll operations closely working with third-party vendors. The Payroll Analyst will need to have a global attitude — understanding particular country, regional and local differences and requirements, while seeking to drive consistency with global approaches and processes.
This role will assist the Payroll Manager in strengthening our compliance environment by partnering with employee benefits teams around the world to help identify compliance obligations and potential gaps, and to design compliant business processes consistent with our focus on a world-class employee experience. The Analyst will need to be comfortable continuously flexing in the face of the constantly changing external and internal environment, running with the pace of the business and delivering on multiple simultaneous priorities under the Manager’s leadership.
This hire will have a passion for delving into the complexities of compliance requirements, helping distill them into layperson’s terms, and translating them into business process and system requirements. They will work alongside the Payroll Manager to support projects from start to finish, working collaboratively within a small team and with a vast array of business partners across the globe.
Key Responsibilities:
Payroll Processing:
Manage end-to-end payroll operations for Japan, Korea, and Taiwan, and coordinate annual events (year-end tax adjustment, statutory reports, inhabitant tax renewal, etc.).
Validate payroll inputs such as new hires, terminations, bonuses, leaves, and other adjustments.
Ensure payrolls are processed accurately and on schedule in compliance with statutory and internal requirements.
Compliance & Reporting:
Ensure payroll practices comply with local labor laws, social security, tax, and statutory requirements.
Prepare and review monthly, quarterly, and year-end payroll reports and reconciliations.
Maintain SOX compliance by enforcing policies, driving system improvements, and facilitating control documentation, testing, and monitoring.
Assist with audits and statutory filings.
Vendor & Stakeholder Management:
Work closely with local payroll vendors to ensure service quality and timely delivery.
Act as the point of contact between external vendors, Finance, and HR teams.
Manage outsourced provider escalations; provide feedback and training to improve quality and efficiency.
Manage SLAs and ensure proper documentation of processes and issues.
Continuous Improvement:
Identify and implement process improvements and automation opportunities.
Support regional payroll projects and standardization initiatives.
Employee Support:
Respond to employee inquiries related to payroll, payslips, and tax documentation in a timely and professional manner.
Required Qualification:
3–5 years of experience in the field of payroll operations, payroll compliance, corporate employment law with global company (preferably technology or related industry)
Strong understanding of local payroll legislation, tax, social insurance and statutory requirements in at least Japan
Experience working with outsourced payroll providers (e.g., ADP, PWC, or regional equivalents).
Proficiency in Microsoft Excel and payroll/HRIS systems (e.g., Workday).
Minimum knowledge of a database basic such as data mapping and extraction data tool
High attention to detail, strong analytical skills, and a commitment to confidentiality.
Excellent communication skills in Japanese and English; proficiency in Korean or Mandarin is a strong plus.
Ability to work independently and manage multiple deadlines across time zones.
Process re-engineering involvement and / or process efficiency focus
Preferred Qualification:
Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or a related field.
Proven critical thinking capability
Business English (TOEIC 800 or above is preferable)
Salesforceをご利用のお客様を成功に導くサクセスプラン（Success Plan）は、お客様のニーズにあわせた3種類のプランをご用意し、リソース、ガイダンス、技術サポートを提供します。そのサクセスプランのオペレーションに責任を持ち、サービスデリバリーチームがお客様の成功を促進できるよう、重要な役割を果たすのがカスタマーサクセスのオペレーションズチームです。
本ポジションは最上位のサクセスプランである Signature Success Plan において大きなサービスの一つである、カスタマーサクセスマネージャー（CSM）のオペレーションに責任を持ち、CSMの組織（アカウントサクセスチーム）が最高のパフォーマンスを発揮できるよう、オペレーションの基盤を作り、継続的に進化させる役割を担っています。AIツールや最新テクノロジーを活用し、CSMマネージャーと緊密に連携しながら、オペレーションの効率化・高度化を推進していただきます。AIやデータを活用し、プロセスを磨き、チームの生産性を高める仕事に情熱を持てる方にとって、非常にやりがいのあるポジションです。
[主な責任と役割]
[求めるスキル・経験（必須）]
As a leader within the M&A team, this Manager/Senior Manager will be responsible for the technical accounting analysis, financial diligence, and post-close integration related to the Company’s acquisition strategy. This role partners with Corporate Development, Finance, Legal, Tax, Employee Success and Operations to evaluate potential transactions, assess accounting implications, prepare technical documentation, and ensure accurate, timely reporting of acquired entities. The ideal candidate has strong technical accounting capabilities—especially in business combinations, stock compensation, equity arrangements, foreign currency, and statutory reporting—along with solid project-management skills and the ability to work cross-functionally in a fast-paced environment.
Key responsibilities
Technical Accounting and Reporting:
Perform technical accounting research and prepare documentation related to business combinations, asset acquisitions, equity transactions, and fair value measurements.
Support purchase price allocations, goodwill and intangible asset assessments, and preparation of opening balance sheets.
Analyze accounting topics including stock-based compensation, foreign currency translation, consolidation, and statutory reporting in applicable jurisdictions.
Prepare audit-ready memos, schedules, and supporting materials and assist with internal/external audit requests and any US GAAP to Statutory adjustment justification and guidance to local teams.
Ensure compliance with US GAAP, IFRS, and other local accounting standards, as well as SEC rules and internal accounting policies.
M&A Due Diligence & Transaction Support:
Participate in financial accounting due diligence to identify key risks, integration challenges, and potential adjustments.
Assist in evaluating historical financial statements, quality of earnings, and off-balance-sheet exposures.
Provide Accounting input into deal structuring discussions and purchase term agreements.
Integration Planning and Execution:
Lead or support accounting workstream integration tasks around system alignment, chart of accounts mapping, close process integration, and policy harmonization.
Record opening balance sheets, including fair value adjustments and purchase price allocation.
Partner with cross-functional teams to develop and execute comprehensive integration plans, identifying risks, dependences, and required resources.
Establish scalable processes and internal controls for newly acquired businesses across all of Finance, including Accounting, Payroll, Tax, Equity, Real Estate, and more.
Execute the rationalization of domestic and international legal entities, including the facilitation of mergers, business transfer agreements, and liquidations.
Cross-Functional Collaboration:
Act as a resource to corporate and regional finance teams on M&A accounting issues.
Communicate technical topics clearly to non-technical stakeholders.
Contribute to continuous improvement of M&A accounting practices, templates, and processes.
Minimum Qualifications
Bachelor’s degree in Accounting, Finance, or related field.
CPA/CA (or equivalent) required.
6-8+ years of progressive accounting experience, including public accounting (Big 4 or national firm) or technical accounting experience.
Strong technical accounting expertise in US GAAP and International standards (IFRS and other local), particularly Business Combinations, Stock Compensation, Foreign Currency, Consolidation, and international tax issues.
Hands-on experience with business combinations, due diligence, and purchase accounting.
Ability to communicate effectively and influence, interact, and partner with cross-functional and remote teams, both internally and externally.
Excellent analytical, organizational, and communication skills.
Experience in a multinational environment and with multi-currency entities.
Exposure to SEC reporting requirements (if applicable).
Experience with ERP or system integrations.
Prior involvement in post-merger integration activities.
As a leader within the M&A team, this Director will be responsible for overseeing technical accounting, financial reporting, and integration activities related to the Company’s acquisition strategy. This role partners closely with Corporate Development, Finance, Legal, Tax, Employee Success, and Operations to evaluate potential transactions, assess accounting implications, and ensure seamless post-close integration. The ideal candidate combines deep technical expertise, particularly in consolidation, equity, stock compensation, intercompany transactions, stock compensation, and statutory reporting, with strong strategic, analytical, and project management capabilities.
Key responsibilities
Technical Accounting and Reporting
Lead the evaluation and documentation of accounting implications for potential M&A transactions going through due diligence, including business combinations and asset acquisitions.
Perform and review complex technical analyses under both US GAAP, IFRS and/or local accounting standards related to:
Equity and financing arrangements
Purchase price allocations
Goodwill and intangible assets
Foreign currency translation and remeasurement (CTA included)
Consolidation
Fair value measurements and assessment of dedicated valuations requirements
Statutory and regulatory reporting requirements in relevant jurisdictions
Oversee the preparation of accounting memos, supporting documentation, and audit workpapers for internal and external auditors and any US GAAP to Statutory adjustment justification and guidance to local teams.
Ensure compliance with US GAAP, IFRS, and other local accounting standards, as well as SEC rules and internal accounting policies.
M&A Due Diligence & Transaction Support
Partner with Corporate Development and M&A Finance to assess financial risks, integration complexity, and key accounting considerations during the diligence process.
Evaluate historical financial statements, quality of earnings, and off-balance-sheet exposures.
Participate in deal structuring discussions and provide accounting insights to optimize transaction outcomes.
Support the development of financial models and acquisition-related assumptions.
Integration Planning and Execution
Lead the accounting workstream for integration including system alignment, chart of accounts mapping, close process integration, and policy harmonization (in both acquired and Salesforce systems).
Drive the timely and accurate recording of opening balance sheets, including fair value adjustments and purchase price allocation.
Partner with cross-functional teams to develop and execute comprehensive integration plans, identifying risks, dependences, and required resources.
Establish scalable processes and internal controls for newly acquired businesses across all of Finance, including Accounting, Payroll, Tax, Equity, Real Estate, and more.
Oversee the rationalization of domestic and international legal entities, including the facilitation of mergers, business transfer agreements, and liquidations.
Strategic Leadership & Cross-Functional Collaboration
Act as the primary subject-matter expert for M&A-related accounting matters across the organization.
Provide clear communication, training, and guidance to Finance teams and business leaders.
Continuously refine M&A accounting policies and best practices in alignment with evolving standards and business needs.
Support long-term strategic planning and help shape the Company’s M&A roadmap and playbook; bring innovative ideas that challenge historical practices.
Minimum Qualifications
Bachelor’s degree (or equivalent) in Accounting, Finance, or related field.
CA or CPA (or equivalent) required.
12+ years of progressive accounting experience, including public accounting (Big 4 or national firm) and corporate accounting experience, 5+ years of managerial (including people management) experience, and extensive experience in International jurisdictions.
Strong technical accounting expertise in US GAAP and International standards (IFRS and other local), particularly Business Combinations, Stock Compensation, Foreign Currency (translation, transaction, and functional currency), Consolidation, and international tax issues.
Direct experience leading accounting due diligence and purchase accounting processes for complex transactions.
Demonstrated ability to manage cross-functional teams in fast-paced, high-growth environments, generally including multiple acquisition-related projects at once.
Exceptional analytical, communication, and project management skills; strong leadership and influencing skills across all levels of an organization.
Experience in managing local compliance obligations and technical accounting matters.
Ability to self-manage as well as work with virtual, global, and cross-functional teams and timezones.
High attention to detail paired with sound judgment and pragmatic decision-making.
Must be able to multitask, work efficiently under tight deadlines and proactively track and report progress.
Ability/fluency in other languages (preferred).
Mexico City | Hybrid
Department Overview
The Enterprise Data & AI Solutions group is the organization’s strategic hub for cognitive automation. We move beyond traditional data management to build the autonomous engines that power executive decision-making. Our team is composed of Architects of Autonomy—professionals with the technical depth to build systems from the ground up and the strategic vision to leverage AI to ensure scalability. We partner with the C-suite to solve high-complexity challenges by deploying sophisticated multi-agent ecosystems that operate with continuous uptime.
We are seeking a Principal Agentic Data Systems Engineer. This is a role for a technical visionary who has mastered traditional data engineering and is now focused on the next frontier: Agentic Force Multiplication.
You are someone who knows how to supercharge their workflows.
In this position, you shift from being a traditional individual contributor to a Human-in-the-Loop (HITL) Orchestrator. You will serve as the primary architect of a high-performing digital workforce, operating as a "Team of One" that achieves the output equivalent of a 3-5 person engineering squad. Your value lies not in manual coding, but in the high-level design and supervision of autonomous agents that execute engineering, QA, governance, and analytics workflows on your behalf.
The Strategic Shift: You are redefining the data team model. Instead of managing human personnel, you manage complex "hand-off" protocols between specialized AI agents, acting as the central anchor for a hybrid human-agent intelligence unit.
Autonomous Scaling: Architect and maintain a private ecosystem of 10+ autonomous agents specialized in ETL, synthetic data generation, automated QA, and predictive modeling.
Agentic Orchestration: Design multi-step reasoning architectures and verification protocols to ensure agents autonomously validate and peer-review their own outputs.
Complex Problem Resolution: Transform high-level, ambiguous business requirements into production-ready data products independently, bypassing the need for mid-level project management.
Governance & Oversight: Use domain knowledge to ensure deployed tools are well governed. Governance as code for data pipelines and Agentic development. Context aware Agent development.
Contextual Integration: Develop and maintain Model Context Protocol (MCP) servers to provide agents with secure, deep-link access to Snowflake, Salesforce, AWS, and proprietary internal data catalogs.
Engineering Foundation: Production-grade proficiency in Python, dbt, Airflow, and advanced SQL. Apache Spark, and Snowflake.
AI Orchestration: Fluency in AI-native development environments (e.g., Cursor, Codex, or Claude Code). Expert in Prompt Engineering. Mastery of agentic frameworks such as LangGraph. Leverage MCP servers to retrieve data from tool stack
Cognitive Architecture: Expert-level knowledge of chain-of-thought prompting, self-correction loops, and iterative reasoning paths.
Salesforce Knowledge: Salesforce Core and Data 360 understanding
Systems Design: Advanced understanding of Data Mesh, Data-as-a-Product (DaaP), and Event-Driven Architectures. Semantic layer. Knowledge Graphs.
Cloud Infrastructure: Experience using agentic workloads via Docker, Kubernetes, and serverless compute environments.
Experience: 7+ years of experience in high-stakes Data Engineering, Architecture, or Data Science.
Senior experience with Python & SQL
Operational Leverage: A documented history of using generative AI to accelerate personal and departmental output by orders of magnitude.
Strategic Autonomy: The ability to function as a "Domain Data Officer," managing end-to-end data strategy for a business unit with minimal supervision.
Technical Intuition: Superior analytical judgment—the ability to identify subtle logic errors or hallucinations in agentic output before they reach production.
08:00 – Intelligence Synthesis
While you start your day, your "Scout Agents" have already completed an automated audit of the overnight data pipelines. You review a synthesized report highlighting three anomalies in the global revenue stream. One agent has already drafted a proposed SQL remediation and a unit test; you review the logic and authorize the deployment to production.
Stakeholder triage and problem framing/overnight pipeline audit, anomalies, drafted SQL remediation, unit test, approve deployment:
Claude Code / Claude Enterprise / Codex / Agentforce-style command layer
Snowflake, Tableau metadata, dbt artifacts, pricing event logs
ranked brief with pricing overrides, lineage breaks, semantic definitions, supporting evidence
human deciding noise vs escalation vs today’s work
10:30 – Architectural Orchestration
A request arrives from the CFO for a "High-Resolution Market Volatility Stress Test." Rather than building the model manually, you define the parameters for your agentic fleet. You orchestrate a "Research Agent" to pull external market indicators, a "Simulation Agent" to run the Monte Carlo iterations, and a "Synthesis Agent" to build a live-updating executive dashboard. You spend your time on validation and strategic interpretation.
13:30 – Knowledge Retrieval & Documentation
You encounter a legacy pricing algorithm with no surviving documentation. You deploy an "Information Retrieval Agent" to parse thousands of historical Slack threads, Jira tickets, and GitHub commits. Within minutes, the agent provides a technical summary of the original design intent. You direct the agent to update the global metadata repository so this knowledge is permanently accessible to the organization.
legacy algorithm overview/chage, retrieval across historical Slack / Jira / GitHub, technical summary, metadata repository update.
leadership-triggered critical investigation
search across SQL corpus, dbt lineage, notebook agents
drafted explanations and SQL patches
converting findings into a leadership action plan
15:30 – Defensive Systems Engineering
You dedicate time to "Security & Integrity Engineering," building new "Red-Team Agents" whose sole purpose is to attempt to find flaws in the logic or security vulnerabilities in your other agents. You are building a self-healing digital immune system for the company's data.
Agents prepare modeling and simulation workflows to test strategic scenarios such as pricing or renewal changes. The human selects methods, reviews assumptions, and interprets uncertainty before any decision is actioned.
18:00 – Asynchronous Task Deployment
You initialize a long-tail analytical task: "Analyze the last 24 months of customer churn data and identify latent correlations that current linear models have missed." You disconnect while the agentic fleet begins the heavy compute and reasoning cycles overnight.
20:00+ – Long-Tail Agent Execution
After hours, agents continue computationally heavy or long-horizon tasks, creating a curated queue of opportunities, risks, and partially completed work for the next morning.
Every CIO today is being forced to evaluate their integration strategy to accelerate innovation, improve patient outcomes, and meet strict regulatory demands. Organizations spend billions annually on integration, yet legacy systems and siloed data still slow down critical medical advancements and digital care delivery.
MuleSoft is building a new category of software to uniquely solve this massive challenge. With our industry-leading API-led integration platform and a profound focus on customer success, we empower thousands of organizations—from global hospital networks to leading pharmaceutical giants—to connect any application, data, or device.
We are looking for outcomes-oriented, highly collaborative Enterprise Account Executives with an entrepreneurial spirit and deep industry expertise to help us take on this massive market opportunity and achieve significant revenue targets. MuleSoft is the fastest-growing business unit within Salesforce, and Germany represents one of our most strategic, high-growth markets globally.
This role is dedicated exclusively to our Enterprise business segment, focusing on our most strategic Healthcare, Pharmaceutical, MedTech, and Life Sciences organizations (typically 5,000 to 10,000+ employees).
This is not your standard tactical software sales role. You will be the orchestrator of a close-knit, cross-functional team responsible for driving the go-to-market strategy for your territory. You won’t just be selling software; you will be selling strategic business outcomes—enabling connected patient experiences, accelerating clinical trial timelines, and ensuring secure, compliant data exchange. You will lead long-term, high-growth engagements that fundamentally transform how HLS organizations operate.
In this role, you will be challenged to grow personally and professionally: The majority of leaders in our Field organization come through internal promotions, and you’ll be surrounded by some of the smartest people in the industry who will support you to do your absolute best.
Experience: 10+ years of full-cycle software sales experience, with at least 5 years successfully managing complex, large-scale Enterprise Sales within the Healthcare or Life Sciences sectors.
Industry Acumen: A strong understanding of HLS industry drivers, such as patient journey optimization, clinical data integration, regulatory compliance (e.g., GDPR, GoBD), and interoperability standards (e.g., HL7, FHIR).
Executive Presence: A proven track record of leading complex, commercially significant sales cycles with IT leaders (CIOs, CTOs) and business executives (CMOs, heads of R&D, clinical operations).
Performance: A consistent track record of overachievement against quota-carrying targets.
Mindset: Excitement around hunting greenfield enterprise territory, navigating complex stakeholder maps, and building a strategic business from the ground up.
Consultative Approach: A strong focus on delivering customer success through value-based, outcome-driven selling.
Culture: A highly collaborative team player with a company-first mentality. We leave our egos at the door and support each other to win together.
Language: Business fluent in both German and English is required.
Working at Salesforce isn’t all about selling. It’s also about continuous learning. We heavily invest in your success with a comprehensive immersion and onboarding program, including:
A week-long product and industry bootcamp.
Dedicated mentorship programs.
Weekly coaching and professional development tracks.
We are pioneers of the Pledge 1% model, providing product, grants, and community service to those in need. We are proud to be recognized globally as a top employer and a company that cares.
7 Paid Volunteer Days off per year, plus donation matching for approved charitable causes.
Retirement Saving Plan and financial wellness support.
Monthly Wellness Allowance to support your health and well-being.
Flexible Time Off and comprehensive leave policies.
Top-tier Parental Benefits, perks, and corporate discounts.
Check out our benefits site for a detailed breakdown of our culture and perks.
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As a member of the Controllership SSC team, the candidate can expect to work in a fast-paced, non-traditional environment while building relationships within the accounting team and the larger organization (i.e. Mergers & Acquisitions, Finance & Strategy, Revenue Recognition/Management, Procurement, Payroll, Treasury, Tax, and Compliance). The Senior Accountant is responsible for many aspects of general ledger-related activities focused on mergers and acquisitions, proper application of US GAAP, various accounting transactions, monthly and quarterly close and balance sheet account reconciliations.In addition, the role will be involved in the preparation of statutory and compliance filings, participate in SOX compliance, and interact with our external auditors around the world. We are looking for someone who has excellent problem solving skills, is a strong communicator, thrives on process improvement, and enjoys working in a challenging, fast–paced environment to support our continued success.The position is based in Hyderabad and rolls up under the Worldwide Controller Organization.
Responsibilities
Execute monthly accounting close activities and deliverables (i.e. journal entries, account reconciliations, analytics and reporting) of any controllership process, with a focus on entities acquired in business combinations
Understand and prepare accounting entries for various financial activities, which may include transactions across the entire P&L and Balance Sheet
Prepare monthly / quarterly financial statement flux variance analysis for management reporting
Provide support to the Statutory, 10-Q, and 10-K reporting process, including preparing supporting schedules
Work cross-functionally with and support our business partners by providing financial insights and relevant reporting
Prepare SOX documentation including the EAE documentation as part of SOX control execution/compliance
Assist in coordinating quarterly reviews, annual audits and SOX testing with internal and external auditors
Work cross-functionally with the Regional and International accounting teams to ensure alignment and to drive process improvements
Ability to quickly understand new processes identified and ready to work on such processes.
Ability to work independently with the process owners to ensure that all tasks are completed on time and any changes communicated
Create and maintain process documentation
Deliver on ad-hoc projects / deliverables as necessary
Skills/Experience
5+ years of relevant experience in Accounting, analyzing information, attention to details, deadline oriented, thoroughness in the deliverables, spirit to work as a team and confidentiality
3+ years of relevant experience across a broad range of processes, with ability to interpret and apply relevant US GAAP as well as local GAAP, as applicable
Experience in SOX control documentation / execution
Detail oriented, ability to multi-task and work independently
Understanding of international statutory reporting/compliance processes
Understanding of a variety of ERP systems, including Oracle, Workday Financials, Netsuite, and others, and willingness to learn quickly
Knowledge of other tools such as Blackline, eGRC360, Tableau, Hyperion, Microsoft Excel, Slack, Google Suite, etc. is desirable
Strong organizational and verbal / written communication skills
Passion in process improvement and automation
Willing to work in a challenging environment that will evolve as Salesforce acquires new businesses
Strong ability to respond quickly to various requests
Must be a self-starter - ability to self-motivate, adapt to change and work in a fast-paced environment
The Experience:
CECM (Cloud Economics & Capacity Management) develops intelligent, data-driven tools which enable strategic financial operations (FinOps) decision-making pertaining to Salesforce infrastructure expenditure and capacity management. We are building a platform that provides near real-time monitoring of Cloud and AI cost and capacity utilization of the infrastructure, which will help in optimizing resource allocation, forecasting spend, and minimizing costs. We incorporate advanced machine learning techniques to turn the petabytes of data generated by our global infrastructure into actionable predictions and business insights used by FinOps practitioners, internal service owners, and technical leaders daily. As an internal tooling team, engineers are expected to directly interact with customers to develop requirements and design, release and maintain distributed systems with visibility throughout Salesforce.
We are looking for a technical ace and thought leader in cloud economics, data platforms, and infrastructure optimization to join the team. This is a fantastic opportunity for someone who is passionate about building scalable, resilient, distributed systems that collect, process, and analyze massive volumes of cloud cost and usage data. We embrace AI not just to improve our productivity but also to empower our users to access our capabilities towards a Headless experience.
What You'll Actually Be Doing:
Design and implement architectural solutions for the CECM platform, ensuring enterprise-grade scalability, reliability, performance, maintainability, and security.
Lead the architectural design of complex distributed systems.
Establish and champion technical standards, overarching architectural principles, frameworks, and best practices for the CECM platform, driving continuous improvement and innovation.
Collaborate extensively with cross-functional teams and act as a critical liaison across the broader engineering organization to ensure seamless integration with other platform services and drive technical alignment.
Mentor and provide technical guidance to engineers and data scientists, fostering their technical development and contributing to high-level technical discussions to cultivate a culture of engineering excellence.
Evaluate, research, and introduce new technologies and architectural patterns, leading prototyping efforts to shape the future evolution of the CECM platform architecture.
Define and track key technical metrics for platform health and performance, applying deep expertise to resolve complex real-time challenges and ensure highly available services.
Some Current Areas of Focus:
How can we ensure we provide highly compelling, "first class" cost optimization and capacity management offerings (e.g. easy to use, highly enabling, and well integrated with Salesforce's centralized infrastructure / tooling)?
How can we efficiently and effectively support our cost analytics and forecasting infrastructure within and across the major cloud providers (AWS, GCP, Azure, 1P)?
How can we strike the right balance of isolation and cost efficiency for the hundreds of teams and thousands of users that leverage our data analytics platform?
How should we weave in AI agents to ease and accelerate platform usage and support, achieving 75%+ autonomous success rates?
How can we architect TOIN (Token Optimization Index) to manage Salesforce's AI/LLM spend with the same rigor as our infrastructure cost optimization?
How do we achieve 99% forecast accuracy while supporting rapid scaling of Data Cloud, Agentforce, and C360?
How should we architect for multi-cloud by default: cost visibility, reservation management, forecasting without duplicating infrastructure?
How can we ensure we serve as the de facto destination for infrastructure analytics and a turnkey platform for cost-conscious engineering
You're Our Person If:
15+ years of hands-on software development experience with a proven track record of designing, building, and delivering large-scale, high-performance distributed systems.
A related technical degree is required.
Extensive cloud infrastructure architecting & development experience (FinOps, cost optimization, capacity planning, or data platforms)
Extensive experience working in the public cloud (AWS, GCP, Azure)
Deep expertise in big data platforms (Trino/Presto, Iceberg, Airflow, Spark)
Knowledge of AI/ML systems, LLM optimization, or agentic workflows
Love getting things done (e.g. hands-on prototyping a new approach)
Experience building products used by 1000+ internal users
Even Better If:
Experience mentoring engineers and contributing to technical discussions, actively fostering their technical development and understanding of complex architectures.
Strong communication skills for both technical and non-technical audiences, with the ability to independently craft and deliver strategic technical reports and presentations to executive leadership.
Ability to make data-driven architectural decisions and effectively balance technical debt with new feature development.
Experience with building engineering roadmaps and setting long-term design strategies that span multiple development lifecycles.
LI-Y*
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Software Engineering Architect - FinOps & Capacity Platform", "Job_Requisition_Additional_Locations": "Washington - Bellevue", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR347319", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Washington" ], "Locations": [ "Bellevue", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Agentforce-Partner-Enablement--Sr-Manager_JR347376", "External_Job_Posting_Start_Date": "2026-06-26", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "Role Description:
We are looking for a Partner Enablement Sr Manager who will play a vital role in leading the development of implementation readiness technical product enablement to grow the Salesforce Partner ecosystem supporting Agentforce. This is a critical role to help partners develop a deep understanding of the product implementation procedures and best practices to deliver projects that focus on customer success.
The ideal candidate should possess specialized expertise in Salesforce Agentforce or demonstrate a robust background in AI technologies. As a Partner Enablement Sr Manager, you will lead the way in growing the partner ecosystem’s technical capacity and capabilities to support the tremendous growth of Agentforce. They are accountable for developing and leading the execution of high-impact Product Enablement programs, such as the Agenforce FDE Ready workshop series.
As part of the Partner Enablement team at Salesforce, you will be part of a distributed team working cross functionally as the Agentforce Partner Enablement lead supporting the global Agentforce Implementers (SIs) ecosystem.
Key Responsibilities:
As the Agentforce Partner Enablement Success Sr Manager you will:
Prioritize, lead, develop, deliver, and maintain repeatable technical enablement content, hands-on exercises, presentations, and programs targeted at SIs globally
These programs drive implementation readiness, and customer success that should support Agentforce growth with a C360 lens
Equip partners to grow the depth of expertise by understanding specific use cases; build and deliver hands-on workshops to develop & deepen Implementation Readiness
Align with Product leaders to help launch and build product readiness for New Product Introductions (NPI) and critical product updates (CPU)
Work cross-functionally with stakeholders and business partners including but not limited to Product Management, OU leads, Marketing, CSG, A&C teams, internal and external SMEs
Build and structure programs that equip partners for delivery readiness, which focuses on best practices and guidance toward delivering successful projects with customers
Maintain and regularly update dashboards and tracking tools that communicate to Executive Leadership the effectiveness of programs
Engage with the SI community via Agentforce Partner Community User Group, Slack Channel with product support
Collaborate with product teams and other business partners to host Partner Advisory Board (PAB) sessions to showcase product roadmaps, drive collaboration between partners and Salesforce, and gather feedback from partners that benefit product positioning and implementation
Localize our capacity and capability offerings to meet the local regulations, culture, and business environment as needed.
This is not intended to be an exhaustive list of duties or responsibilities; at times other duties may be assigned as needed
Requirements and Skills:
Minimum Requirements:
Willingness to travel - 30%
Salesforce product knowledge or implementation experience
Ability to work cross functionally
Demonstrated analytical, organizational, and project management skills, using relevant information to make timely decisions that affect cross-functional teams and have a substantial impact on investments and program effectiveness.
Strong tolerance for ambiguity; able to focus and implement in a changing environment; ability to make things happen
Salesforce Agentforce Specialist Certification, Salesforce Data 360 Consultant Certification, Agentblazer Legend Status
Preferred Requirements:
Agentforce product knowledge or experience
5+ years’ experience in a customer or channel Technical role focused on regional SI’s or GSIs
Enablement experience in technical product training
Deep technical product knowledge to function as leader/advisor and deliver training to strategic global and regional partners
Consistent track record in leading, building, and implementing enablement strategy and delivering technical hands-on enablement
Executive presence and thought leader with strong enterprise software market experience and PaaS, SaaS, and or Cloud technology companies
About the Role
We are seeking a self-directed, visionary technical leader to serve as a Lead Software Engineer within the DET IT Finance Engineering team. This role sits at the intersection of enterprise finance systems, integration engineering, AI-powered tooling, and cloud platforms. You will set the technical direction for Workday Finance and MuleSoft integration solutions, champion AI adoption across the engineering lifecycle, and bring cloud-native thinking (AWS/GCP) to how we design, operate, and evolve our platforms.
What You'll Be Doing
Define and govern end-to-end architecture for Workday Financials, Accounting Center, and enterprise integration platforms, setting engineering standards for quality, security, and scalability
Architect and deliver secure, scalable Workday-MuleSoft integrations across Salesforce, RevRec, Vertex, and banking platforms, driving API-led connectivity best practices and integration reliability
Lead adoption of AI developer tools (Cursor, Copilot, CodeWhisperer) and automation platforms, embedding AI-assisted practices into the engineering workflow and prototyping agentic AI use cases for finance
Design and operate cloud-native integration infrastructure on AWS and/or GCP, modernizing legacy patterns with event-driven, serverless, and microservices approaches aligned to cloud governance standards
Mentor engineers through architecture and code reviews, foster a culture of continuous learning and experimentation, and collaborate cross-functionally to deliver end-to-end solutions at scale
What We're Looking For
Required Qualifications
10+ years of enterprise software engineering experience, including 5+ years working in Workday Financials / Accounting Center and integration-heavy environments
Demonstrated technical leadership in architecture and solution design for large-scale enterprise systems
Expert-level knowledge of Workday technical frameworks: Business Processes, Security, Accounting Center, Prism Analytics, Core Connectors, EIB, Studio, Workday Extend, Orchestrate, BIRT, and Document Transformation
Hands-on mastery of the MuleSoft Anypoint Platform — Studio, ESB, API Management, CloudHub — and building scalable, secure API-led integrations
Solid understanding of integration architecture: SOA, event-driven design, API design principles, REST/SOAP web services, and async messaging patterns
Practical experience with AI developer productivity tools (Cursor, GitHub Copilot, CodeWhisperer) and enthusiasm for embedding AI into the engineering workflow
Strong analytical and troubleshooting skills, including log analysis (Splunk or similar)
Excellent written and verbal communication, with the ability to explain complex designs to both technical and business audiences
A related technical degree required
Preferred Qualifications
Familiarity with CI/CD pipelines, Git, and DevOps practices in large-scale engineering environments
Experience with Agentforce or LLM/agentic AI tooling in an enterprise context
Knowledge of SOX compliance, enterprise security, and finance/ERP governance frameworks
Experience with event-driven architectures using Kafka, Pub/Sub, SQS, or equivalent
What's in It for You
This is a unique opportunity to make a meaningful, high-impact contribution at scale — directly influencing the architecture, delivery, and long-term evolution of enterprise finance systems that power Salesforce globally.
", "Job_Family_Group": "Software Engineering", "Job_Posting_End_Date_Text_for_Colorado": "Applications will be accepted until 08/31/2026.", "Job_Posting_Title": "Lead Software Engineer, Workday Finance Integrations", "Job_Requisition_Additional_Locations": "Georgia - Atlanta; Indiana - Indianapolis; Colorado - Denver", "Job_Requisition_Primary_Location": "Texas - Dallas", "Job_Requisition_Ref_ID": "JR347374", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Colorado", "Georgia", "Indiana", "Texas" ], "Locations": [ "Atlanta", "Dallas", "Denver", "Indianapolis" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---Remote/Senior-Product-Marketing-Manager_JR347488", "External_Job_Posting_Start_Date": "2026-06-25", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "Informatica is looking for an Account Executive with experience selling Enterprise business software to join our team in UK.
You will report to the Regional Sales Director.
The Account Executive will sell our strategic enterprise software Data solutions and driving incremental subscription & cloud revenue. In the role of Account Executive you will maintain relationships within assigned accounts and maximize Informatica's footprint within them. We are looking for knowledge of complex organizational challenges and being able to translate these into Data Solutions that drive agreed outcomes. Your character is based on tenacity, grid, perseverance and a will to drive our customers' success.
What You'll Actually Be Doing
You are responsible for the execution plan of each assigned account.
Develop a strategic and comprehensive business plan for your accounts, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer requirements and agreed outcomes.
Sell-to and work with executive-level customer decision-makers up to and including the CXO level.
Accountable for accurate forecasting in SFDC, qualifying against our MEDDICC methodology, regular quarterly revenue delivery and the implementation of agreed account and business plans.
Developing your own pipeline for the shorter and longer-term requires taking ownership to create new opportunities yourself and to maximize this you work with our Strategic Partners and Marketing to develop an plan for the accounts, to include events, seminars, and roadmap sessions.
You're Our Person If
5+ years of experience in a Field Sales role and selling Enterprise Software solutions.
Relevant Bachelors or Master's degree.
Industry knowledge of Energy, Telecommunications and/or Manufacturing both Enterprise and Commercial (new logos)
Experience hitting sales targets.
Deep industry knowledge of a customer's decision-making process, goals, strategies, and goals.
In-depth understanding of the power of Data and its impact on data-driven decisions.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Position Summary
The ES Office of Data (ES OOD) is the strategic data foundation for Salesforce's Global Employee Success (ES) Operations — championing trusted employee data, unified governance, HRIS security, and AI-ready data foundations that power seamless, intelligent hire-to-retire experiences.
We are seeking a self-driven ES Data Ops Integrations Sr. Analyst within the ES Office of Data — critical individual contributor role responsible for owning the end-to-end data integration strategy and execution that underpins Salesforce's most high-stakes annual people programs. This role will operate as an embedded SME and advisor, ensuring data fidelity across critical program cycles — often with zero-error tolerance.
Key Responsibilities:
Data Integration Strategy & Planning
* Define data integration requirements and lead cross-functional planning across complex HR program cycles — including G4G, Annual Compensation, H2 Promotions, Org Modeling, and M&A
* Evaluate data impacts, process changes, risks, and mitigation strategies across platforms and systems ahead of each program window
* Lead the end-to-end data integration strategy and execution for the Workday Limited Transactions Period (LTP) across multiple programs simultaneously
* Ensure shared understanding of data sequencing, metadata changes, and downstream system impacts across all partner teams
Program Execution & Exception Management
* Serve as the primary escalation point for LTP exception review — advising on business-critical change scenarios across manager transfers, statutory changes, relocations, corrections, and promotions
* Oversee end-to-end data readiness and seamless cutover for global ES programs, driving alignment and risk management across stakeholders
* Identify and recommend process improvements, automation opportunities, and standardization of intake and escalation workflows
Mass Data Integrations & Governance
* Strategize high-volume Workday EIBs and mass load operations in support of all critical program cycles
* Assess pending transaction data and determine cancel vs. hold vs. complete decisions; execute approved mass actions in partnership with OOD Analyst support
* Contribute to the ES OOD's AI Readiness agenda by supporting data accessibility, integration integrity, and centralized data platform goals
Partner Enablement & Training
* Partner with Employee Success, BT/DET, HRIS, Product, Data Quality, Data Processing, and impacted COEs to align on integration timelines and program readiness
* Deliver targeted training and coaching to global partners on Workday and connected systems — serving as the go-to resource for complex troubleshooting and knowledge transfer
* Maintain and update playbooks, process documentation, canvases, and knowledge articles for all owned program areas — keeping them current and handoff-ready
Required Skills & Experience
* 6+ years of experience in HR data operations, HRIS analysis, or Workday data integration — with direct ownership of mass load execution and program data strategy
* Deep Workday expertise — hands-on experience with EIBs, mass loads, business process configuration, and Workday reporting
* Data integration & program strategy — demonstrated ability to define integration requirements and lead data operations for annual HR programs with strict timelines and zero-error standards
* Cross-functional coordination — proven ability to partner with HRBPs, COE program leads, Compensation Delivery, and BT/DET teams across a global, matrixed organization
* Analytical rigor — ability to assess pending transaction data, evaluate risk, and make clear and defensible recommendations under pressure
* Deep knowledge of employee lifecycle data, metadata governance, and HR system dependencies
* Clear communicator — able to translate complex data scenarios into simple, actionable guidance for Global ES Ops teams and program managers
* Documentation & process discipline — proven ability to maintain live playbooks, process canvases, and KT-ready documentation; this role is a critical institutional knowledge carrier
* Track record managing high-visibility programs with significant HR data impact across a global employee population
As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs.
The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly.
Your Impact
Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.
Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature.
Help your customers achieve their business goals and outcomes on the Salesforce platform by:
Coordinating the completion of the Signature Success catalog of services as required for your customer
Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer
Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation
Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues.
Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer’s need.
Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs.
Minimum Skills:
Experienced professional with 7+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Consulting, Solutions Development, Technical and/or Solutions Architecture.
Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features.
Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Knowledge of software development process and design methodologies.
Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects.
Proficient in English AND Swiss-German or French
Preferred Requirements:
+2 years in the Salesforce Ecosystem.
Industry Knowledge: Consumer Goods experience preferred
Salesforce product certifications are a plus (Administrator, Service Cloud Consultant, Sales Cloud Consultant, Data Cloud Consultant).
Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
Salesforce Certified Agentforce Specialist
Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
This position will require you to work from your local Salesforce office 3 days a week.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Customer Success Manager", "Job_Requisition_Primary_Location": "Switzerland - Zurich", "Job_Requisition_Ref_ID": "JR347734", "Time_Type": "Full time", "Countries": [ "Switzerland" ], "Regions": [ "Zurich" ], "Locations": [ "Zurich" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Washington---Seattle/Software-Engineering-SMTS_JR346962", "External_Job_Posting_Start_Date": "2026-07-16", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "The Experience Library team is part of the Digital Marketing Technology organization at Salesforce. We build and own a content authoring and rendering platform that powers marketing pages across salesforce.com. Our platform enables marketing teams to create high-quality, localized, and performant web experiences at scale, powering some of the highest-traffic pages in the Salesforce digital ecosystem.
We work across the full stack, with a strong frontend focus; building modular blade component libraries, WordPress integrations, and a robust rendering layer that serves global audiences. We embrace a "you build it, you own it" culture, where engineers are responsible for the quality, performance, and reliability of what they ship, from design to deployment and beyond.
Our team is at an exciting inflection point: actively integrating AI into our engineering workflows, running an accelerated initiatives, and expanding internationalization support to new global markets.
We are looking for a Senior Member of Technical Staff (SMTS) to join the Experience Library team as a senior frontend-focused full-stack engineer. In this role, you will be a key technical contributor and domain expert on the Page Builder platform; designing and building high-quality, scalable frontend components, collaborating closely with Product and UX, and helping elevate the engineering practices of the team.
You will take strong ownership of your features, contribute to architectural decisions, and serve as a mentor and technical coach for more junior engineers. You will also help shape how we integrate AI tools into our daily development workflows.
Job Description:
Handles customer inquiries regarding billing and collections. Interacts with the Customer, Sales, and other internal departments to provide a variety of post-sales services related to billing and collections. Develops and maintains positive customer relations, coordinates with various departments within the company to ensure customer requests are handled appropriately and in a timely manner.
Reporting to AR Operations Sr. Manager, Japan
Responsibilities:
-Receives, investigates, and responds to incoming customer inquiries regarding invoicing, payment terms/schedules, and contract management, as well as account cancellations and reductions. If unable to resolve a customer issue, escalates to the appropriate staff or management
-Manages assigned collections portfolio, initiating collections communications as necessary to ensure that all assigned invoices are paid on time
-Assists with month-end cash application activities
-Supports Credit/Cash Collection Manager with respect to customer communication, cash collection-related activities, AR management, write-offs, cash applications and reporting on those activities
-Participates in and leads the implementation of some cross-functional global projects
Requirements:
-Excellent written and verbal Japanese communication skills
-Advanced written and verbal English communication skills
-Self-starter
-Attention to detail
-Excellent decision-making skills and very decisive
-Demonstrated initiative and the ability to work independently
-Demonstrated proficiency in quickly understanding customer requirements and delivering tailored responses.
-Ability to consistently manage a high volume of cases.
-Ability to excel in a fast-growing/fast-paced environment delivering accuracy while managing to deadlines where adaptability is imperative.
-Ability to create and sustain a constructive work environment, fostering teamwork with colleagues and positive working relationships with external customers
-At least 2-3 years experience in a customer-facing position is preferred
Proficiency in MS Excel (Intermediate level or above)
-Workday, Salesforce experience is preferred
Tableau (a Salesforce company) is rapidly expanding, and we're looking for an expert Mid Market Sales professional to join our team in Frankfurt.
You will be responsible for selling Tableau in a patch covering a broad range of Mid Market accounts across the Western Germany region. This is a very lucrative chance to create a big impact in this arena, and to support you, we have a hard-working team to enable your success. The elegance of our solution is that it can be used by anyone - and can help everyone - which enables you to target a wide remit of potential prospects and influencers across any organisation.
What You Will Be Doing
Define and execute a strategic territory plan across Mid Market accounts and prospects in Germany
Drive new business and expand existing customers through disciplined, value-based selling
Run full-cycle deals from discovery to negotiation and close
Deliver compelling product demos and clear storytelling, supported by SEs when required
Lead high-impact conversations with business owners, IT leaders, and line-of-business executives
Maintain accurate forecasting, pipeline discipline, and data hygiene in Salesforce
Orchestrate cross-functional teams including SEs, Product Specialists, Marketing, and Partners
Leverage the broader Salesforce platform and cross-cloud synergies to build transformative customer data strategies
Travel across Germany to meet customers, run workshops, and win strategic deals
Who You Are:
Mid Market Seller: Minimum 3-5 years in a quota-carrying role with a track record of winning fast-moving, value-driven deals.
High Performer: You have a track record of success (consistent achievement, awards, promotions). You speak in numbers, rankings, achievements and can point to clear success at scale.
Driven & Resilient: You operate with an internal motor, sustain effort through multiple cycles, and don't need constant external motivation.
Coachable & Self-Aware: You take feedback well, adjust quickly, and show ownership without excuses.
Curious Problem Solver: You dig deep, ask great questions, and focus on understanding root causes, not just pushing features.
Intelligent Communicator: You can take complex information and translate it into simple, high-impact business outcomes for decision-makers.
Salesforce is building the infrastructure that powers 1,000+ AI features across the enterprise, spanning 25+ regions including Gov Cloud, and a growing fleet of 100+ 1st party and 3rd party models.
As Product Manager for AI Infrastructure, you will own the capacity posture of Salesforce’s LLM fleet from signal to decision to execution. This role sits at the intersection of AI infrastructure, data, and automation. As we scale to enterprise anchor customers with billion-token workloads, we need a new kind of operator.
This is not a traditional Ops PM role. You will write code, build automation pipelines, and instrument systems instead of just tracking tickets and writing PRDs. We call it Fleet Management because, at this scale, running LLM capacity across proprietary and external models is closer to operating a distributed infrastructure fleet than managing a software feature.
You will work deeply with infra engineering, vendor partners, and data teams to ensure our AI infrastructure is resilient, optimized, and scalable.
What You’ll Own
Own the capacity intelligence layer: Build & operate automated systems that monitor TPM/RPM utilization across our entire fleet of 1st party and 3rd party models, regions, and providers in real time, surfacing signals before they become incidents.
Forecast and model capacity demand: Apply strong mathematical and statistical rigor to project trillion token workloads. You will build the financial and operational models that dictate our hyperscaler commitments and internal cluster sizing, balancing strict latency SLAs against complex cost structures.
Automate capacity decisions: Write and maintain scripts and pipelines that trigger PTU reservations, rate limit adjustments, PayGo spillover rules, and provider-level failover based on usage patterns.
Manage the fleet economics: Track model spend across our internal 1st party infrastructure and 3rd party providers (Azure/OpenAI, Google Gemini, Anthropic, and others), model by model, region by region. You will build tooling that dynamically optimizes reservations versus PayGo tradeoffs.
Drive anchor customer capacity: Manage capacity plans for our largest and most complex customers by analyzing usage data, stress-testing projections, and building capacity buffers that prevent hard-kill scenarios at launch.
Build the operating playbook: Define and automate the end-to-end model capacity lifecycle from new model onboarding to burst handling to deprecation, working in coordination with infra engineering and vendor partners.
Be the system of record for capacity: Own dashboards, data pipelines, and alert systems so the team always has an accurate, real-time view of fleet health, rather than a spreadsheet that is two days stale.
You’re a Strong Fit If
You have 10 to 12 years of experience in a technical PM, infrastructure PM, or equivalent role where you were expected to build, not just specify.
You have hands-on coding and AI agent fluency. Python is the minimum bar, but how you write it matters. You are highly capable of leveraging coding agents (like Claude Code, Codex to multiply your output by writing automation scripts, querying APIs, parsing logs, and building lightweight dashboards without waiting for an engineer.
You possess strong data and mathematical fluency. You can pull and interpret usage telemetry independently, use tools like SQL & Splunk, and apply solid math skills to build accurate forecasting models from complex, noisy traffic patterns.
You have a deep understanding of LLM infrastructure fundamentals, including tokens, TPM/RPM rate limits, PTU versus PayGo economics, context window tradeoffs, and model latency characteristics across both proprietary and API-based models.
You have operational instincts at scale, having operated or supported production systems under pressure, and you understand the difference between a p99 incident and a capacity misallocation.
You excel in vendor and partner engagement, comfortable navigating commercial and technical conversations with 3rd party model providers (Azure, Google, Anthropic) and translating usage data into procurement decisions.
Even Better If
You have experience with multi-provider LLM routing such as round-robin, latency-based, cost-optimized, or failover routing patterns.
You are familiar with Provisioned Throughput versus PayGo tradeoffs at a hyperscaler (e.g., Azure OpenAI, Google Vertex, AWS Bedrock).
You have experience building capacity management tooling for ML inference or other stateful, rate-sensitive workloads.
You have a background in SRE, MLOps, or platform engineering and share a daily working vocabulary with infra engineers.
You have a demonstrated ability to build internal tools such as Slack bots, operational dashboards, or lightweight automation apps that measurably reduced manual toil.
About the Role
As Salesforce leads the industry into the agentic enterprise era, the Lightning Design System must evolve beyond a component library into an intelligent platform that supports AI-assisted UI generation, conversational experiences, and human-agent co-creation at enterprise scale. As Director of Product Management for design systems tooling and AI, you will define and own this transformation.
Your mandate has two parts. First, you will build the AI-ready design system layer: the component metadata schemas, semantic ontologies, and structural specifications that enable LLMs and agents to safely compose and render Salesforce UI at runtime. Second, you will own the creator tooling platform: the suite of designer and developer-facing products that supercharge how builders work with the design system today and in the agentic future.
This is a strategic, cross-functional leadership role. You will operate at the intersection of design systems, AI platform, and enterprise UX, setting a multi-year vision and executing with a high-performing team.
What You'll Be Doing
AI-Ready Design System
Define the product strategy and multi-year roadmap for embedding AI capabilities within design systems, establishing the architectural direction for how components, metadata, and semantic ontologies enable generative and conversational enterprise UIs.
Ensure Design Systems stays at the forefront of AI innovation by defining its AI infrastructure strategy and ship zero-to-one platform capabilities.
Lead complex technical decision-making across code generation, agentic workflows, and evaluation strategies.
Define the guardrails, governance model, and trust criteria that ensure AI-driven UI composition meets Salesforce's accessibility, security, and brand standards.
Creator Tooling Platform
Own the roadmap for the full suite of designer and developer-facing tooling: UI code validators, linters, Figma plugins, etc.
Define requirements for AI-powered creator productivity features that meaningfully accelerate designer and developer velocity.
Organizational Leadership & Alignment
Serve as a senior strategic advisor and cross-functional liaison for design systems, driving alignment between the central UX org and AI platform groups.
Build high-trust relationships with engineering leads, design leadership, and executive stakeholders; synthesize complex technical and design concepts into compelling narratives for executive audiences.
Enable customers and ecosystem partners to build AI-ready applications on the Salesforce platform
What we’re looking for
Required Qualifications
10+ years of product management experience, including meaningful time on design systems, developer platforms, creator tooling, or enterprise frontend infrastructure.
Proven ability to define and execute multi-year strategic roadmaps in complex, matrixed organizations, and to align diverse stakeholders without direct authority.
Proven experience shipping developer tools, infrastructure products, or AI-powered technical systems
Strong technical depth working knowledge of AI/ML concepts, LLM capabilities and constraints, and agentic workflows.
Deep understanding of design system principles: CSS architecture, design tokens, component governance, and accessibility standards.
Exceptional communication and storytelling skills. Able to move between detailed technical discussions and executive narrative with ease.
Preferred Qualifications
Hands-on familiarity with SLDS, Lightning Web Components, or another enterprise-scale design system (e.g., Carbon, Fluent, Material, Spectrum).
Experience building in multi-product environments.
Experience designing metadata schemas, ontologies, or semantic data models for AI/ML consumption.
Background in creator tooling: design-to-code tools or developer IDE integrations.
We are currently seeking a MuleSoft Account Partner to join our growing Professional Services
sales team within Customer Success Group (CSG). Our Account Partners act as trusted
advisors to our customers by providing execution excellence, demonstrating intimate knowledge
of their business, and defining a roadmap towards success. Their primary goal is to help
customers generate significant business value from their Salesforce/MuleSoft investment.
As a critical member of the GTM and Professional Services team, you are responsible for
building relationships with our license sales and extended functional teams (such as product,
success managers, creative teams, legal, delivery and more) to understand, evaluate and
strategically counsel our internal teams and customers on programs to complete their vision and
goals. You will be responsible as the deal originator, strategist and execution quarterback
supported by our delivery organization.
Are you passionate about Customer Success and would you like to work at the forefront of Digital
Innovation at one of the most exciting CRM companies?
Your Impact
The MuleSoft Account Partner is committed to earning the right to be an advisor to our Communications, Media and Technology (CMT) customers, with the primary goal of helping these customers quickly generate significant value from their Salesforce/MuleSoft investment.
The primary measurement of success for this role will be annual bookings of professional services sales (aka closed business) and bid margin aligned with agreed goals, targets, and quotas.
To be successful in the role you:
Basic Requirements
Preferred Requirements
Overview:
As a Senior Threat Detection Engineer, you will take on complete ownership of a technical area, responsible for delivering all necessary research and features to achieve our team’s goals in that area. You will work across teams in multiple geographies to deliver on initiatives with many moving parts. You will also have the opportunity to lead broad initiatives that go beyond our own work. We value innovation and expect everyone to innovate and come up with creative ways to solve the problems that we and our customers face.
What You'll Actually Be Doing:
You're Our Person If You Have:
Even Better If You Have:
Salesforce is seeking an innovative and entrepreneurial Senior Director of Product Management to lead key feature areas of the Data 360 team — helping scale our $1B+ product business and shape the next era of enterprise data innovation.
Data 360 unlocks the full value of your data across the enterprise for business outcomes. Natively built on the Salesforce Platform, Data Cloud powers your Customer 360 apps, predictive AI and AI agents from Agentforce, and amplifies your existing data lake or warehouse investments to activate real-time insights and intelligent action.
Data Cloud enables companies to ingest, harmonize, unify, and activate data across every touchpoint to deliver deeply personalized experiences, intelligent automation, and trusted AI—all in real time. With Data Cloud, Salesforce customers turn data into action, unlocking enterprise value at scale.
Own the complete product lifecycle for Data and AI features, from market analysis and requirements definition through release planning and adoption.
Develop and maintain a product strategy for your area of ownership that aligns with overall product direction, and own the detailed product roadmap for your feature areas.
Partner closely with engineering, UX, and other product teams to build and deliver high-quality features in an agile environment.
Translate customer needs and market trends into actionable product requirements, and engage directly with customers for feedback and validation.
Collaborate with go-to-market teams to launch new features, providing product expertise for sales enablement.
Champion your feature areas internally and externally, acting as a subject matter expert.
You have 8+ years of product management experience with a proven track record of successful product delivery.
You have direct experience working with data and AI products.
You can define and execute product roadmaps, translating technical concepts into clear, actionable designs.
You have excellent communication skills and can articulate complex technical concepts to diverse audiences, including executives.
You bring strong analytical skills and a data-driven approach to decision making.
A related technical degree required.
You have experience with enterprise SaaS product management, especially in data platforms or AI/Machine Learning (ML) products.
You are familiar with the Salesforce Platform, Data Cloud, or CRM products.
You have experience working with customers and global teams.
Platform Engineering — Cloud Infrastructure
Overview of the Role
SMTS role is part of our Platform Engineering team within the Cloud Infrastructure organization. Platform Engineering is made up of platform engineers, SREs, and DevOps specialists who design, build, and operate the internal developer platform powering hundreds of Kubernetes clusters across AWS, Azure, GCP, and OCI. Whether we are automating cluster lifecycle management, hardening our GitOps delivery pipelines, or embedding AI into our daily engineering and infrastructure operations workflows, we strive to give every product team a fast, secure, and reliable path to production.
We are looking for a Senior Member of Technical Staff to accelerate the evolution of our multi-cloud platform and operational resilience. In addition to building and operating core platform services in Go and Python, you’ll get a chance to shape our GitOps, continuous deployment, and automated operations strategy, drive automation at fleet scale, and act as an AI amplifier for the team — multiplying engineering and operational output by championing agentic, AI-assisted engineering and automated remediation practices in everything we build and operate.
What You’ll Actually Be Doing
Success will be measured by the reliability, scalability, operational resilience, and developer experience of the platform services you build and operate across our multi-cloud Kubernetes fleet.
Design, build, and operate platform services and infrastructure automation in Go and Python that manage Kubernetes clusters at scale across AWS, Azure, GCP, and OCI.
Build and improve continuous deployment pipelines using GitOps tooling (Flux, Argo CD) and infrastructure-as-code frameworks (Pulumi, Terraform) to enable safe, repeatable, fully automated infrastructure releases.
Drive fleet-wide initiatives such as cluster lifecycle automation, upgrade orchestration, policy enforcement, observability improvements, and disaster recovery readiness.
Partner with SRE, security, and product engineering teams to understand operational bottlenecks and deliver self-service platform capabilities that reduce toil and accelerate delivery.
Be an AI amplifier: embed AI tooling into everyday engineering and operations workflows — using agentic coding assistants (e.g., Claude Code) for development, code review, infrastructure automation, and intelligent operational runbooks — and help raise the team’s AI fluency and force-multiply its output.
Bring an agentic mindset to platform and operational problems: identify toil and repetitive operational work, and design agent-driven or AI-augmented automations that let the platform operate, observe, and heal itself with minimal human intervention.
Participate in design reviews, write clear technical documentation, operational playbooks, and RFCs, and mentor junior engineers on platform, operations, and cloud-native best practices.
Contribute to on-call rotations and continuously improve the operational posture, monitoring, and incident response capability of the platform through automation and post-incident learning.
You’re Our Person If…
5+ years of professional experience in cloud infrastructure engineering, operations, and continuous deployment.
Strong, hands-on Kubernetes experience — operating, troubleshooting, and automating clusters in high-scale production environments (controllers/operators, networking, scaling, upgrades).
Good programming skills in Golang and/or Python, with experience building production-grade services, CLIs, or infrastructure automation tooling.
Multi-cloud infrastructure and operations experience, primarily AWS, with working knowledge of core compute, networking, IAM, storage, and managed Kubernetes services.
Hands-on GitOps experience with Flux or Argo CD, and infrastructure-as-code experience with Pulumi (or comparable tooling such as Terraform).
Demonstrated AIOps and automation fluency — you actively leverage AI tools and agentic workflows to build closed-loop automations, accelerate root-cause analysis, and design intelligent self-healing systems.
An agentic operations mindset — you don't just use AI as a chat box; you know how to delegate complex engineering and operational tasks to AI agents, orchestrate multi-agent workflows for incident response, and use AI to drastically reduce MTTR (Mean Time to Resolution).
Strong communication and collaboration skills, with the ability to work across teams, manage incidents, and drive technical initiatives independently.
Even Better If…
Hands-on experience with Claude Code or other agentic coding and operations tools — building agentic workflows, custom commands, or MCP integrations is a strong plus; a track record of being an AI amplifier on prior infrastructure teams stands out even more.
Experience with GCP, OCI, or Azure beyond AWS, especially managing and operating Kubernetes (GKE, OKE, AKS) across providers.
Experience operating in compliance-driven environments (FedRAMP, SOC 2) with strong security, reliability engineering (SRE), and change-management practices.
Familiarity with policy-as-code (Kyverno, OPA/Gatekeeper), supply-chain security (cosign, SBOM), or infrastructure observability frameworks (Prometheus, OpenTelemetry).
Experience with internal developer platforms (IDPs), platform APIs, or developer and operator experience tooling.
Contributions to open-source cloud-native or infrastructure projects (CNCF ecosystem).
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Senior Platform Engineer — Cloud Infrastructure", "Job_Requisition_Primary_Location": "California - Redwood City", "Job_Requisition_Ref_ID": "JR347707", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California" ], "Locations": [ "Redwood City" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Security-GRC-Analyst_JR347428-1", "External_Job_Posting_Start_Date": "2026-07-22", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "The Opportunity
At Qualified by Salesforce, our Senior Renewals Manager will strive to create long-term, trusting relationships with our customers. The Senior Renewals Manager will own a portfolio of existing strategic customers, prioritize maximizing customer retention through negotiating complex contracts and developing new business from existing customers. At Qualified, you are holding the keys to our annual renewal kingdom. You drive these existing relationships ensuring that we maintain thriving, happy customers while also navigating the moving pieces and complexities around startup contracts that also will cross over to massive Salesforce agreements through eventual M&A activities.
What You’ll Be Doing:
Owning our customer renewals by building and maintaining long-lasting client relationships
Developing strong relationships with customers, connecting with key business executives and stakeholders and preparing customer facing presentations and pricing
Answering client queries and identifying new business opportunities among existing customers
Liaise with cross-functional internal teams to improve the entire customer experience
Serve as the lead point of contact for all customer account management matters
Negotiate contracts and close agreements to maximize profits and minimize customer churn
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities
Assist with challenging client requests or issue escalations as needed
What We’re Looking For:
5-7 years of proven work experience as a Senior/Lead/Principal Renewals Manager, Enterprise Account Manager, or Key Account Manager.
BA/BS degree in Business Administration, Sales or relevant field
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Salesforce) and CPQ tools
Experience delivering client-focused solutions to customer needs
You have a way with people, and are an excellent communicator
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication and negotiation skills in order to handle multiple tasks and clients at once
Please note: This position requires the flexibility to travel to the London office 3 days a week.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Customer Success Manager, Retail Industry", "Job_Requisition_Primary_Location": "United Kingdom - London", "Job_Requisition_Ref_ID": "JR347811", "Time_Type": "Full time", "UK_Disability_Text_Statement": "We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.", "Countries": [ "United Kingdom" ], "Regions": [ "London, City of" ], "Locations": [ "London" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---Redwood-City/Platform-Engineer---Cloud-Infrastructure--SMTS-_JR347709", "External_Job_Posting_Start_Date": "2026-06-29", "Job_Description": "Platform Engineering — Cloud Infrastructure
Overview of the Role
The SMTS role is part of our Platform Engineering team within the Cloud Infrastructure organization. Platform Engineering is made up of platform engineers, SREs, and DevOps specialists who design, build, and operate the internal developer platform powering hundreds of Kubernetes clusters across AWS, Azure, GCP, and OCI. Whether we are automating cluster lifecycle management, hardening our GitOps delivery pipelines, or architecting autonomous agents to manage production systems, we strive to give every product team a fast, secure, and reliable path to production.
We are looking for a Senior Member of Technical Staff with strong AI/ML software engineering expertise to build the next generation of intelligent, self-healing platform tools. Instead of managing GPU hardware, your focus will be applying AI solutions directly to infrastructure and operations problems. You will write core platform services in Go and Python, design multi-agent workflows to automate complex operational tasks, build RAG systems over engineering documentation, and act as the core AI amplifier — architecting the intelligent systems that multiply the entire engineering organization's output.
What You’ll Actually Be Doing
Success will be measured by how effectively you integrate AI, LLMs, and autonomous agents into our multi-cloud platform services to improve system reliability, reduce operational toil, and elevate the developer experience.
Design, build, and operate platform services and infrastructure automation in Go and Python, embedding AI capabilities directly into the core platform software.
Architect and implement intelligent, closed-loop automation systems (AIOps) that leverage LLMs and autonomous agents to detect anomalies, perform root-cause analysis, and execute self-healing remediation playbooks.
Build and maintain Retrieval-Augmented Generation (RAG) applications over internal platform documentation, runbooks, and historical incident data to drastically reduce engineering MTTR.
Develop custom tools, CLI plugins, and Model Context Protocol (MCP) integrations that connect our cloud infrastructure APIs to agentic coding tools (like Claude Code), turning standard automation into autonomous workflows.
Partner with SRE, security, and platform specialists to identify highly repetitive operational work and build agentic solutions that delegate that toil to AI.
Maintain and improve standard continuous deployment pipelines using GitOps tooling (Flux, Argo CD) and infrastructure-as-code frameworks (Pulumi, Terraform) to ensure safe, repeatable delivery of both traditional platform code and AI-driven solutions.
Participate in design reviews, write clear technical documentation and RFCs, and mentor traditional platform engineers on AI/ML concepts, prompt engineering, and agentic design patterns.
Contribute to on-call rotations and continuously bring an AI-first perspective to improving incident management and platform post-mortems.
You’re Our Person If…
5+ years of professional experience in software engineering, platform engineering, or DevOps, with a recent, heavy focus on building and implementing AI solutions.
Strong understanding of core AI and ML concepts applied practically to software engineering, including LLM context window optimization, embedding models, semantic search, vector databases, and prompt engineering/tuning.
Experience building with agentic frameworks and LLM orchestration tooling to execute multi-step, autonomous tasks.
Good programming skills in Golang and Python, with the ability to build production-grade backend services, APIs, and microservices.
Solid fundamental knowledge of cloud-native infrastructure, with hands-on experience in Kubernetes and multi-cloud environments (AWS, Azure, GCP, or OCI).
Familiarity with continuous deployment and infrastructure-as-code concepts (GitOps with Flux/Argo CD, Pulumi, or Terraform).
Demonstrated agentic and automation mindset — you have a proven track record of using AI to automate complex workflows and can speak deeply on how you design AI systems to handle edge cases, tool-calling errors, and non-deterministic outputs.
Strong communication and collaboration skills, with a passion for teaching, raising the team’s AI literacy, and evangelizing AI solutions across engineering boundaries.
Even Better If…
Hands-on experience building custom extensions, plugins, or Model Context Protocol (MCP) servers for agentic developer tools like Claude Code or GitHub Copilot.
Experience applying AI specifically to observability data (parsing logs, analyzing metrics, or correlating distributed traces) for predictive scaling or automated alerting.
Deep experience working with vector databases (e.g., Pinecone, Qdrant, Milvus, pgvector) inside platform applications.
Experience operating AI-driven tools within compliance-driven environments (FedRAMP, SOC 2), ensuring strong data privacy boundaries, LLM guardrails, and secure handling of sensitive cloud credentials.
Experience with internal developer platforms (IDPs), platform APIs, or building developer experience (DevEx) tooling.
Contributions to open-source projects is a plus
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Platform Engineer — Cloud Infrastructure (SMTS)", "Job_Requisition_Primary_Location": "California - Redwood City", "Job_Requisition_Ref_ID": "JR347709", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California" ], "Locations": [ "Redwood City" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/United-Kingdom---England---Remote/Named-Account-Executive---Local-Goverment_JR347049-1", "External_Job_Posting_Start_Date": "2026-08-04", "Job_Description": "About the Team
Salesforce for Government delivers business value applications to Central, Devolved, and Local Government departments; enabling departments to build stronger connections between individuals, employees, governments and services, and to become more responsive, effective, and above all, efficient. The Salesforce for Government proposition is based on transforming public user experience whilst at the same time driving departmental and technology efficiencies through a ‘joined up"’ platform driven approach.
About the Role
We are hiring for a Named Account Executive sales professional to develop existing customers and drive new business acquisition / expansion in the Home Counties and UK East region. Your account focus will include councils, public safety, environmental and wellness-related services. This is an outstanding career opportunity for an experienced quota-carrying Sales Exec who can work both as part of a broader Account Team and as an Individual Contributor, driving self-generated sales opportunities.
Key Responsibilities:
What We’re Looking For
Why Join Salesforce:
If you’re ready to contribute to a high achieving team that values collaboration and excellence, and you want to make a positive impact - apply today!
Location : Ahmedabad
We are seeking proven sales performers to help us grow our loyal customer base for our ESMB segment in West India. This is a role for someone who is a hunter and hungry for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.
Responsibilities:
- Developing and managing relationships within our ESMB segment focusing on customers in west India.
- Managing complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications.
- Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers.
- Demonstrating our product via the Web.
Requirements:
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- 3 to 9 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales.
- Successful track-record managing deals with customers in West India.
- Consistently over-achieved quota (top 10-20% of company) in past positions.
- Experience managing and closing complex sales-cycles.
Desired Skills:
- Strong and demonstrated written and verbal communications skills.
- Previous Sales Methodology training preferred.
- CRM experience preferred.
- Ability to work in a fast pace, team environment.
- Strong customer references.
- Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
We are looking for a VP Sales Data Foundation to lead a team of Account Executives driving growth across EEM in the integration and data management space, with a focus on MuleSoft and Informatica solutions. In this role, you will shape go-to-market strategy, develop your team, and serve as a key contributor to Salesforce's broader sales mission — all while building lasting relationships with customers across industries and segments.
What You'll Actually be doing
Lead, coach, and develop a team of Account Executives through recruiting, onboarding, and ongoing mentorship to drive pipeline growth and opportunity identification.
Own go-to-market strategy for the territory, including revenue forecasting, sales activity reporting, and identifying skills or competency gaps on the team.
Partner with customers and internal stakeholders at the executive level to build compelling points of view and close strategic deals.
Represent Data Foundation at local and corporate events to strengthen brand presence and partner relationships across the MuleSoft and Informatica ecosystem.
You're Our Person If...
Experience leading a sales team in enterprise software or information technology.
Proven track record of prospecting, opening new accounts, and growing existing ones through a consultative sales approach.
Experience building and maintaining executive-level (C-suite) relationships and developing strategic account plans.
Strong understanding of the integration software landscape, including competitive dynamics and target market segments.
Even Better If...
Experience working with Salesforce, MuleSoft, and/or Informatica products or partner ecosystems.
Familiarity with data security and privacy considerations in integration and data management platforms.
Background in formal or informal people leadership (e.g., de facto team lead on a project or account).
Knowledge of the EEM market and/or experience selling into enterprise segments.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We are looking for exceptional candidates to join the Public Sector ECS Solution Engineering team. The ECS business is the highest performing, highest growth team in Public Sector. As part of the Salesforce Public Sector business unit, we provide PaaS and SaaS cloud solutions to US State and Local and Canadian customers. The Solution Engineer is responsible for presenting our solutions based on the customer’s business and value drivers, seamlessly weaving technology, capabilities and business requirements into every customer presentation. The Solution Engineer is responsible for securing the technical and functional win in every opportunity by addressing the customer’s business requirements and removing all technical objections throughout the sales cycle. To accomplish this, the Solution Engineer must partner closely with Sales and have technology and sales acumen to drive meaningful discovery to undercover current and future state business requirements, develop a technical sales strategy, configure and demonstrate the solutions that address these requirements while focusing on business value.
Prior experience with Customer Relationship Management technology and enterprise selling in a customer-facing role is highly desirable. But equally important is self-drive and motivation to learn new technologies and industries. Solution Engineers are master storytellers; they take complex pieces of technology and explain them in an intuitive and compelling way.
Responsibilities:
Understand customer goals and challenges and map those back to the Salesforce product portfolio
Design, build, and demonstrate innovative solutions to address these challenges
Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack
Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position
Attain quarterly and annual objectives defined collaboratively with management
Respond effectively to RFIs/RFPs
Active participation in a fast-paced high-energy market segment and balance multiple projects in a team-selling environment
Minimum Qualifications:
5+ years experience as a solution/sales engineer for a CRM company or similar technology
Knowledge of related applications, relational database, web technology, and cyber-security
Solid oral, written, presentation and interpersonal communication skills
Ability to work as part of a cross-functional team to solve technical problems
Required Qualifications:
B.S. Computer Science, Software Engineering, MIS
Knowledge of related applications, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 4 years of professional experience
US Citizenship
Preferred Qualifications:
Salesforce Certifications
Previous experience as a solution/sales engineer
US and/or Canada Public Sector, Federal Civilian industry experience
Familiarity with Salesforce technology
Familiarity with Government Cloud Compliance standards and certifications
Salesforce Ecosystem: Current Salesforce AI Specialist Certification (or equivalent) Salesforce Administrator, Salesforce Service Cloud, and Salesforce App Builder certifications are highly desirable.
Work Location: McLean, VA, USA, Washington DC, USA
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years. Salesforce has an established presence in Dubai which acts as the HQ for the region, with an office in Dubai Internet City and Cloud services located in Abu Dhabi, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory.The position that has become available is for an Enterprise Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry. This position will act as the lead Account Executive for the set of Accounts or Prospects in Saudi Arabia, working with a virtual team of Cloud Specialists, Solution Experts and Supporting colleagues, helping to set the vision and strategy to grow the revenue associated with the set of accounts on an annual basis.This is the highest echelon of roles within Salesforce for Account Executives and as such a demonstrable track record, proven experience and leadership skills will be the defining factors in the successful candidate’s profile. In addition, with technology ever changing, the ability to show considerable experience in being a thought leader in the field of Artificial Intelligence would be advantageous, as Salesforce takes first mover advantage in this highly competitive market place in the Middle East.This is an exciting time to be part of the Salesforce ecosystem, with its five core values: Trust, Customer Success, Innovation, Equality and Sustainability, Salesforce aims to be a force for good too. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2024 — 16 years in a row.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.About Role
To work in our Enterprise Business Sales team focussed on Salesforce’s Energy and Manufacturing existing and prospective clients in Saudi Arabia.
As Salesforce continues to accelerate its presence in region, this position will involve managing both existing customers and building new relationships with prospective clients
This position sits in the Core Sales team at Salesforce therefore, the ideal candidate would have proven credibility at managing large, virtual teams in support of the Vision and Strategy that they would create for their accounts.
The successful candidate will act and lead as the most Senior AE in this sector.
Increase revenue spend across a set of new and existing customers while building the Salesforce presence in the local market.
This role would be ideal for someone who has experience in Energy & Manufacturing with a proven track record of software sales over the last 15 years,About Team
This role sits in our Enterprise Business Sales unit which is the top tier of accounts within the company
The role would be known as a Core Role as the selected candidate would own the Vision, Strategy and Stakeholder Management in each account, primarily responsible for Salesforce Core AI products, such as Sales CRM but also working with Sales Account Executives responsible for other Salesforce Cloud Solutions to ultimately drive towards one growth target.Preferred Qualifications
University Graduate Calibre
At least 15 years of successful, referenceable Sales Experience, preferably in Software Sales
Knowledge and contacts within the Saudi Arabian market would be a competitive advantage
Has a local driving licence
Fluent in Arabic
Has no restrictions to travel internationally.
This is a mix of a New Business and an Existing Business Role rather than one of solely managing existing accounts. The preferred candidate will have a proven track record in creating sales through excellent business development skills, territory planning, pipeline generation and the closing of significant Cloud software opportunities.Key Responsibilities
Drive sales in assigned territory for new market
Introduce Salesforce offerings to new customers within assigned territory
Communicate Salesforce value proposition to close sales
May be responsible for additional responsibilities due to resource constraints
Our investment in you
World class enablement and on-demand training - check out Trailhead.com for a sneak peek!
Sandler Sales Training
Week-long product bootcamp in Dublin, Ireland
Fast Ramp mentorship program
Weekly 1:1 coaching with your leadership
Accelerated leadership development programs
Exposure to executive thought leaders with a passion for living our valuesVolunteer Opportunities:
Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 50 Companies that Care, and are on on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $38 (est) billion dollars in fiscal year 2025.
We have a public-facing website that explains our various benefits for:
Health Benefits
Financial Benefits and perks
Time off & leave policies
Parental benefits
Perks and discounts
Visit https://salesforcebenefits.com/index.html for the full breakdown!
We are seeking an Enterprise Account Executive to drive sales revenue and build lasting relationships within the Queensland Government Sector. In this role, you will represent the Salesforce Public Sector team, leading all aspects of the sales process, from account planning and lead qualification to negotiation and closing. Your expertise in customer engagement and strategic planning will play a key role in the success of the broader sales team.
Develop and execute territory and account plans for the Queensland Public Sector.
Demonstrate a strong understanding of the Government technology landscape, including regulatory changes, government initiatives, and procurement cycles.
Position our Public Sector Solutions Cloud and to address the specific needs of Government Departments.
Meet and exceed sales targets by prospecting, qualifying, managing, and closing opportunities within the assigned territory.
Collaborate with cross-functional teams, including Business Development Representatives, Cloud Sales Executives, Solution Engineers, Services Practice Managers, Marketing, Inside Sales Support, and Customer Success Professionals, to drive a strategic, customer-focused sales approach.
Co-develop and execute detailed account plans for larger accounts within your territory.
Build and manage strategic partnerships and alliances as part of an integrated account and territory strategy.
Maintain accurate and strategic account data in CRM systems, ensuring it reflects account status and sales opportunities.
Cultivate and expand relationships with public sector customers by understanding their unique challenges, such as budget cycles and funding, procurement requirements, and evolving government policies, and positioning Salesforce solutions effectively.
Stay ahead of competitive trends and market dynamics to provide innovative solutions and drive customer success.
Communicate effectively with leadership, customers, cross-functional teams, and partners to align with public sector needs and priorities.
Participate in team-building and professional development activities, including strategic planning, sales training, customer marketing initiatives, and volunteering.
Travel as needed to engage with customers and support sales efforts.
Benefits
We are pioneers of the Pledge 1% model, providing products, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;
Health, Life, Trauma and Income Insurance
Monthly Wellness Allowance
IVF, Adoption and Fertility Preservation Support
Flexible Time off & leave policies
Parental benefits
Perks and discounts
Salesforce is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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We are seeking a highly technical, product-centric Product Marketing Manager to embed directly with Engineering and Product teams supporting Agentforce Public Sector and Missionforce solutions.
This position will operate within the build cycle — partnering closely with engineering to define, name, and structure product capabilities to ensure clarity, consistency, compliance, and alignment with the broader Public Sector narrative.
The ideal candidate is equally fluent in technical architecture, can articulate customer value and product differentiation, and thrives in fast-moving, sprint-driven environments.
Role Overview
This role will focus on build-stage marketing and product definition rather than launch orchestration.
This Technical PMM will:
Embed directly with engineering teams supporting Agentforce Public Sector and Missionforce
Own in-product naming conventions, taxonomy, and feature descriptions
Translate technical capabilities into clear, differentiated product language
Ensure alignment between roadmap, UI copy, documentation, and Public Sector positioning
Serve as the connective tissue between Product, Engineering, Security, Compliance, and broader PMM/GTM teams
Key Responsibilities
Embedded Product Partnership
Partner daily with Engineering and Product Management in sprint cycles
Participate in backlog grooming, roadmap reviews, and release planning
Ensure feature naming and in-product language reflect customer use cases and regulatory context
In-Product Naming & Taxonomy
Define naming frameworks for features, modules, workflows, and APIs
Ensure terminology consistency across Agentforce Public Sector and Missionforce solutions
Align internal naming with external Public Sector messaging strategy
Prevent technical jargon drift and ensure clarity for Public Sector buyers
Technical Translation & Documentation
Translate complex security, compliance, and infrastructure capabilities into clear product descriptions
Support technical documentation, release notes, and in-app guidance
Partner with UX and design teams on UI copy and feature clarity
Public Sector Alignment
Ensure alignment with Public Sector regulatory requirements and mission-driven positioning
Incorporate security standards and compliance considerations into product framing
Align Agentforce capabilities with Missionforce narrative where appropriate
Cross-Functional Collaboration
Serve as liaison between Engineering (India-based teams) and Global PMM and Field Marketing teams
Provide early insight into roadmap changes that impact messaging or customer positioning
Support readiness for future GTM launches by ensuring product definition is solid at the build stage
Qualifications
5–8+ years of experience in Product Marketing, Technical PMM, or Product Management
Experience working directly with engineering teams in agile environments
Strong understanding of cloud architecture, APIs, and SaaS platforms
Experience in regulated industries, Public Sector, or government cloud environments preferred
Ability to translate technical language into clear, differentiated product framing
Strong written communication and structured thinking skills
Preferred Experience
Experience with regulated infrastructure
Exposure to AI-driven platforms or automation (Agentforce or similar technologies)
Familiarity with security and compliance frameworks relevant to Public Sector
Experience working across global teams and time zones
Success Metrics
Improved clarity and consistency of in-product naming and taxonomy
Reduced rework between Engineering and PMM at the launch stage
Alignment between roadmap, UI language, and external positioning
Strong cross-functional feedback from Engineering athe nd Product leaders
The Media Intelligence team at Salesforce is seeking a highly analytical, technically skilled, and business-oriented Analyst to lead the Audience & Intent Analytics workstream. This role sits at the intersection of paid media, audience strategy, analytics engineering, dashboard development, and stakeholder enablement.
This individual will own the measurement framework and reporting ecosystem used to evaluate how audience targeting, segmentation, and intent strategies influence marketing performance across the funnel. The role expands Media Intelligence’s capabilities beyond traditional campaign reporting by helping the organization better understand who we target, why we target them, and how those audiences perform over time.
The ideal candidate is equal parts analyst, dashboard developer, strategist, and communicator — someone who can work comfortably across complex datasets, translate insights into actionable recommendations, and partner effectively with both technical and non-technical stakeholders.
This role requires strong Tableau and SQL skills, experience working with audience or intent data, comfort operating in ambiguous environments, and the ability to drive scalable analytics solutions that influence strategic decision-making.
Lead the Audience Analytics workstream within Media Intelligence, focused on measuring, analyzing, and optimizing how paid media audiences are defined, activated, and perform across the marketing funnel.
Responsibilities include:
Analyze audience performance across regions, clouds, industries, segments, personas, and journey stages.
Develop measurement frameworks that connect audience membership and targeting strategies to downstream business outcomes such as responses, MQLs, pipeline, and revenue influence.
Evaluate audience composition, saturation, engagement, and targeting effectiveness across paid media programs.
Conduct segmentation and cohort analyses to identify trends, opportunities, and optimization recommendations.
Support personalization and audience strategy initiatives through data-driven insights.
Partner with Paid Media, Audience Strategy, and regional stakeholders to evaluate targeting performance and refine segmentation approaches.
Translate complex analyses into clear, actionable business recommendations for marketing stakeholders and leadership.
Own analytics related to the full audience lifecycle, including:
Audience creation and onboarding
Audience activation and deployment
Engagement and performance measurement
Funnel progression and downstream conversion analysis
Audience optimization and refresh strategies
Key areas of analysis may include:
Engagement by audience segment or persona
Content and channel effectiveness by audience
Account saturation and audience overlap analysis
Deal size, velocity, and sales cycle characteristics by audience
Audience contribution to pipeline and conversion outcomes
This work helps establish a closed-loop measurement framework that continuously improves audience strategy and activation effectiveness.
Support the operational and analytical management of audience and intent platforms, including Demandbase and related tooling.
Responsibilities include:
Support audience workflows and governance processes within Demandbase and related systems.
Partner with stakeholders to operationalize intent data strategies and measurement approaches.
Analyze intent signal performance and audience engagement trends.
Evaluate how intent-based targeting impacts paid media effectiveness and downstream funnel performance.
Help define audience naming conventions, mapping standards, and reporting governance.
Collaborate with technical teams to improve audience data accessibility and scalability.
Design, build, and enhance scalable Tableau dashboards and reporting experiences that enable stakeholders to explore audience insights independently.
Responsibilities include:
Build intuitive, executive-ready dashboards that surface actionable audience insights.
Develop dashboards segmented by:
Cloud
Industry
Region
Macro-segment
Persona / Job Function
Journey Stage
Create scalable reporting experiences that balance standardization with stakeholder flexibility.
Ensure dashboards are performant, accurate, and aligned with business definitions.
Continuously improve reporting usability, design, and stakeholder adoption.
Partner with analytics engineers and data teams to improve underlying datasets and reporting infrastructure.
Collaborate closely with Media Intelligence analytics engineers and data engineering teams to improve and scale audience analytics infrastructure.
Responsibilities include:
Define business requirements for new datasets and dbt models.
Support development of automated audience-performance data models.
Validate data quality and business logic across reporting layers.
Reduce reliance on manual processes through scalable automation and standardized reporting logic.
Document metric definitions, transformations, and reporting methodologies.
Drive adoption, understanding, and self-service usage of audience analytics tools and insights across Media Lab stakeholders.
Responsibilities include:
Deliver enablement sessions, walkthroughs, and training materials.
Create documentation and educational resources for dashboards, metrics, and audience methodologies.
Help stakeholders understand audience data nuances, targeting logic, and measurement frameworks.
Partner with stakeholders to improve data literacy and reporting adoption.
Serve as a trusted analytics advisor to Paid Media, Audience Strategy, and Marketing teams.
4+ years of experience in analytics, business intelligence, marketing analytics, audience analytics, or related fields.
Advanced Tableau dashboard development experience.
Strong SQL skills and experience working with large-scale datasets.
Experience analyzing marketing, paid media, audience, or funnel performance data.
Strong analytical thinking and problem-solving skills.
Experience translating complex data into actionable insights for business stakeholders.
Excellent communication and stakeholder management skills.
Ability to manage multiple projects and priorities in a fast-paced environment.
Comfortable operating in highly cross-functional environments.
Experience working in B2B SaaS or enterprise marketing environments.
Familiarity with audience platforms such as Demandbase, 6sense, LinkedIn Matched Audiences, or similar technologies.
Experience with account-based marketing (ABM) and intent data strategies.
Experience with Snowflake, dbt, or modern analytics engineering workflows.
Understanding of paid media performance metrics and marketing attribution concepts.
Experience building scalable reporting frameworks and data governance processes.
Familiarity with Salesforce campaign and funnel data structures.
Success in this role will be measured through:
Adoption and usage of audience analytics dashboards across stakeholder groups.
Improved visibility into audience composition, targeting effectiveness, and performance.
Increased ability to measure audience impact across funnel stages.
Reduction in manual audience reporting processes through automation and scalable data models.
Actionable insights that influence targeting strategies, segmentation decisions, and media optimization.
Strong stakeholder trust, enablement, and cross-functional partnership.
The Media Intelligence team enables paid media marketers with the data, reporting, insights, and measurement frameworks needed to optimize performance and drive business outcomes. The team operates at the intersection of analytics, data engineering, reporting, and strategic consulting — partnering closely with Paid Media, Audience Strategy, Finance, and Data Engineering teams to power data-driven decision-making across global marketing programs.
Media Intelligence combines technical depth with business context, helping stakeholders move beyond reporting into actionable intelligence and optimization.
", "Job_Family_Group": "Marketing & Communications", "Job_Posting_Title": "Analyst, Media Analytics", "Job_Requisition_Primary_Location": "Washington - Seattle", "Job_Requisition_Ref_ID": "JR347968", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $75,000 - $113,500 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Washington" ], "Locations": [ "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Japan---Tokyo/Senior-Technical-Support-Engineer_JR347843", "External_Job_Posting_Start_Date": "2026-07-07", "Job_Description": "業種・業界に特化したSalesforce Industry Cloudのテクニカルサポートを担うエンジニアを募集します。
Industry CloudはSalesforce製品を業種・業界ごとのお客様のニーズに合わせ、業界固有のユーザーインターフェース、ロジック、データモデルをバージョンアップ対象の標準機能として提供している製品です。
Industry Cloudサポートエンジニアは、標準的なSalesforceの機能に加え、業界向けに最適化されたIndustry Cloud固有の機能においてお客様が直面している課題に関するテクニカルサポートを提供します。
AgentforceやAIを活用しながら、チームメンバーへの技術指導・ケースレビュー・複雑なエスカレーション対応など、テクニカルリードとしてチームを牽引する役割を担います。
テクニカルサポートエンジニアは、お客様を成功に導く専門家です。
高い技術力と迅速、丁寧、的確なサポートサービスを提供し、顧客満足度を最大化することで、Salesforceの成長に貢献することをミッションとしています。
在宅勤務も活用し、各チームメンバーがフレキシブルかつ安全に働ける環境づくりを推進しています。
また、以下の職責が含まれますが、これらに限定されるものではありません。
職責：
・セールスフォース製品における標準機能および、お客様のカスタマイズ項目のトラブルシューティングの支援
・担当分野の製品機能における技術的専門性の確立および保持
・卓越した分析、トラブルシューティング、および問題解決の専門知識の提示
・お客様期待値および顧客体験の管理による顧客満足度の最大化
・業務に関連するトレーニングへの積極的かつ継続的な参加
・必要に応じて社内ツールやエスカレーションチームを活用し、お客様の課題を効果的に調査・記録・優先度付けする能力、ならびに製品アップデート速度の速い環境下での効果的な時間管理能力の提示
・グローバルサポート/開発部門との連携
・プレッシャーのかかる状況下でのマルチタスクと効率的な業務遂行
・ナレッジ文書の作成と管理
・チームメンバーへの技術指導・メンタリング
・複雑なエスカレーションケースのリード対応
・AgentforceやAIツールを積極的に活用し、サポート品質・業務効率の向上への貢献
必須要件：
・文書および口頭での優れたコミュニケーション能力
・トラブルシューティング概念の理解
・お客様に寄り添い、どのような状況でも力強くお客様の問題を解決しようとする力
・以下のいずれかの経験（必須）
* Salesforceもしくは類するSaaS製品のテクニカルサポート経験が3年以上
* 開発者向けテクニカルサポート、もしくはそれに類する経験が2年以上
* Salesforce製品、もしくはそれに類する製品の開発経験が 3年以上（要件定義、設計、実装、テスト、カスタマイズ、インテグレーション等）
推奨要件：
・Industry Cloud製品（Financial Services Cloud、Loyalty Management、Consumer Goods Cloud等）の導入・設定・カスタマイズ経験
・OmniStudio（FlexCards、OmniScript、DataRaptor等）の開発・設定経験
・REST / SOAP APIを使ったインテグレーション経験（Salesforce連携含む）
・Salesforce Flow、Apex、Visualforce、LWC（Lightning Web Components）の開発経験、製品知識
・複雑な技術案件のリード経験（課題解決、エスカレーション対応、根本原因分析等）
・チームメンバーへの技術指導・メンタリング経験
・英語、韓国語（読み書き）
・Salesforce認定資格
* Salesforce 認定 Omnistudio デベロッパー
* Salesforce 認定 Data 360 コンサルタント
* Salesforce 認定 Agentforce スペシャリスト
* Salesforce 認定 Platform アドミニストレーター
* Salesforce 認定 Platform アドミニストレーター上級
* Salesforce 認定 Platform アプリケーションビルダー
* Salesforce 認定 Sales Cloud コンサルタント
* Salesforce 認定 Service Cloud コンサルタント
* Salesforce 認定 Platform デベロッパー
* Salesforce 認定 Platform デベロッパー上級
The Opportunity
At Qualified by Salesforce, our Renewals Manager will strive to create long-term, trusting relationships with our customers. The Renewals Manager will own a portfolio of existing customers, prioritize maximizing customer retention through negotiating complex contracts and developing new business from existing customers. At Qualified, you are holding the keys to our annual renewal kingdom. You drive these existing relationships ensuring that we maintain thriving, happy customers while also navigating the moving pieces and complexities around startup contracts that also will cross over to massive Salesforce agreements through eventual M&A activities.
What You’ll Be Doing:
Owning our customer renewals by building and maintaining long-lasting client relationships
Developing strong relationships with customers, connecting with key business executives and stakeholders and preparing customer facing presentations and pricing
Answering client queries and identifying new business opportunities among existing customers
Liaise with cross-functional internal teams to improve the entire customer experience
Serve as the lead point of contact for all customer account management matters
Negotiate contracts and close agreements to maximize profits and minimize customer churn
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities
Assist with challenging client requests or issue escalations as needed
What We’re Looking For:
3+ years of proven work experience as a Renewals Manager, Account Manager, or Key Account Manager.
BA/BS degree in Business Administration, Sales or relevant field
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Salesforce) and CPQ tools
Experience delivering client-focused solutions to customer needs
You have a way with people, and are an excellent communicator
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication and negotiation skills in order to handle multiple tasks and clients at once
About the Role
As Salesforce's digital events ecosystem scales globally, the Events Technology Platform sits at the intersection of marketing pipeline generation, brand experience, and enterprise technology strategy. The Digital Success and Operations Senior Lead owns the end-to-end health and roadmap of our event technology platforms — from product strategy and governance to adoption and operational excellence. This role carries direct accountability for how tens of thousands of prospects and customers experience Salesforce webinars and for ensuring our global marketing teams have best-in-class tools to deliver the right experience at scale.
What You'll Be Doing
Champion the Voice of the Marketer - synthesize global business needs from webinar producers, internal hosts, and digital marketers to shape platform roadmap priorities and governance decisions
Own the webinar technology product roadmap - define, prioritize, and maintain a forward-looking roadmap that reflects business needs, platform capabilities, and market trends; serve on the vendor's advisory board to leverage Salesforce's scale in influencing their product engineering roadmap, secure early access to beta programs, and co-develop next-generation event capabilities
Own the enterprise vendor relationship for the webinar technology platform, including licensing strategy, contract renewals, SLA governance, and security/privacy compliance and be the senior point of contact across vendor success and technical account teams — leading Quarterly Business Reviews, escalating platform stability risks, and aligning vendor roadmaps to Salesforce's digital event strategy
Define and track platform KPIs (uptime, stream quality, registration throughput), translating performance data into product direction and roadmap influence
Drive platform adoption by developing and executing strategies that promote standard processes, increase engagement, and maximize utilization across global marketing and sales teams
Ensure compliance with global data privacy regulations (GDPR, CCPA), security standards, and opt-in marketing requirements in close partnership with Security and Compliance teams
Manage platform operations and governance including roles & permissioning strategy, event intake processes, prioritization frameworks, and tier-1/tier-2 escalation paths for webinar issues
What We're Looking For
Required Qualifications
8+ years of experience in digital product management, program management, product operations, or a related field — preferably within Digital Enterprise Technology, or Marketing Technology
Demonstrated ability to own a product or platform roadmap — including prioritization, stakeholder alignment, and translating business needs into technical requirements — while simultaneously managing the operational complexity of a global platform
Proven experience managing enterprise SaaS vendor relationships, including contract negotiations, licensing models, renewals, SLA governance, and commercial partnerships in close coordination with Procurement and Legal
Exceptional stakeholder management skills, with a track record of championing the Voice of the Marketer and bridging the gap between non-technical business stakeholders and engineering/vendor product teams
Working familiarity with AI and machine learning concepts as applied to marketing technology — including experience leveraging AI-tools i.e. Claude, Slackbot etc. to build prototypes etc., and the ability to evaluate AI capabilities in vendor roadmaps and contract renewals
Strong understanding of enterprise event technology platforms (e.g., ON24, Zoom, GoToWebinar, Bizzabo Virtual, or similar) and their integrations into the broader martech ecosystem (e.g., Marketo, Salesforce, Eloqua)
Experience defining and tracking digital engagement and product adoption KPIs, translating data insights into actionable recommendations for webinar performance
Excellent written and verbal communication skills, including experience presenting roadmaps, vendor performance, and strategic recommendations to senior leadership
Preferred Qualifications
Experience influencing vendor product roadmaps via Customer Advisory Boards or beta testing programs
Familiarity with the Salesforce ecosystem and native Salesforce marketing tools
Agile or Project Management certifications (e.g., PMP, CSM, or SAFe Product Owner/Product Manager)
Experience in a global or hyper-scale enterprise environment, managing platforms used by hundreds of internal users and tens of thousands of external attendees
What's in It for You
In this role, you'll have real influence over how Salesforce marketers work and how customers experience our brand: your governance decisions and vendor relationships will directly shape the roadmap of tools that our global marketing organization relies on every day.
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The Monitoring Infrastructure team in the Service Delivery Platform & Reliability group at Slack develops platforms and tools which produce telemetry, provide insights, and improves observability in Slack production services with a focus on performance and reliability. We develop management tools for distributed applications and infrastructure, maintain datasets for performance and system analytics, and build interfaces and backend systems to answer questions and infer behavioral patterns about our users and systems. Our toolset is varied, we work with open-source observability/monitoring technologies like Astra and Prometheus, or cloud providers such as AWS, and develop software using a combination of Go, Python, or Java.
As part of the Monitoring Infrastructure team, you will be focused on our log pipelines and work closely with other teams in engineering, product development, and customer experience to provide valuable insights to drive decisions and ensure a positive user experience for our Slack customers. You will also help build and maintain distributed services in an environment that processes millions of data points per second with the ability to self-heal and scale up or down to meet demand. We are an inclusive team with deep empathy for our colleagues and customers.
Build, maintain, and ensure timely delivery of our high-volume event log pipelines.
Create libraries, tools, and automation to help ensure that critical event data gets to the right place.
Encouraging a culture of Observability at Slack - help suss out problem areas and consult on improving visibility into our systems.
Prototyping tooling interfaces or building new features for engineering use cases.
Improving auto-remediation in our logging infrastructure to avoid recurring failures.
Teaching engineers or customer experience agents how to use our tools to introspect their systems.
Collaborating with the rest of Platform to integrate observability solutions, enabling service teams to make data-driven decisions regarding operations, cost optimization, and scaling.
Participating in the Monitoring Infrastructure on-call rotation, triaging, and addressing production issues as they arise.
You are a strong communicator. Explaining complex technical concepts to designers, support, and other engineers is no problem for you.
You enjoy helping onboard new team members, mentoring, and teaching others.
You live for unit tests, code review, design documentation, debugging, and solving problems.
You have a deep curiosity about how things work under the hood.
You are motivated by helping others succeed. When things break — and they will — you are eager and able to help fix things. You like thinking of ways to improve efficiency or bring delight to your coworkers.
You care about improving the performance of systems through data-informed decisions.
You also know that the internet is a scary place and understand security concepts deeply and can put them into action to protect us and our users.
Passionate about data visualization, graphing, and maximizing signal versus noise.
Experience with Elasticsearch, Logstash, and Kibana.
The Visual Storytelling & Messaging Expert serves as the creative engine for executive leadership, bridging the gap between complex technical product narratives and high-impact visual delivery. You are the storyteller of the key messages, transforming abstract strategic initiatives into clear, compelling, and visually resonant narratives for sales, customers, and industry.
Visual Narrative Strategy:
Translate vision and complex technical roadmaps and messages into cohesive, audience-specific visual experiences.
Standardize visual delivery by creating and managing a reusable asset and content library.
Partner with your leadership, Executive Communications and Marketing to drive key narratives delivered via speaking engagements and easy to follow assets, ensuring content resonates for internal and external audiences.
Streamline creative workflows with leadership to ensure 90%+ on-time delivery and on target messaging for presentations and assets.
Messaging Architecture & Stewardship:
Serve as the primary steward for messaging, ensuring visual assets and accompanying narratives are in lockstep regarding tone, values, and clarity.
Develop and maintain a "Visual Messaging Playbook" that defines how we visualize key concepts across all enablement collateral.
Simplify messaging to drive clarity and alignment on company and business organization direction.
Executive Creative Collaboration:
Act as the strategic creative partner, collaborating across teams as a "whiteboard partner" for rapid brainstorming sessions.
Be expert in designing high quality presentations, assets, and imagery; while being able to create art direction for designers or creative agencies when appropriate/
Establish and manage feedback loops that reduce revision cycles
Core Competencies & Traits:
The "Double-Threat" Skillset: Mastery of both the message (copywriting, narrative arc) and the medium (high-fidelity design in Google Slides, Adobe Creative Suite, Figma). Strong with words and expert and expert at design.
Executive Agility: High comfort level with ambiguity and rapid timeline shifts. You thrive when asked to "whiteboard" a concept 24 hours before a major stage event.
Translational Intelligence: The ability to take a deeply technical "product-first" slide and pivot it to a "value-first" customer narrative without losing accuracy.
Visual Facilitation: Adept at whiteboard and extracting ideas from brainstorming sessions to clear, simple narratives and strong visuals.
Minimum Requirements:
10 -15 years experience in messaging, storytelling for software, platform or services business
8+ years in creative and visual design
Expert in Google Slides, Adobe Creative Suite, Figma
Excellent experience in video editing
Strong Relationship builder: Proven track record of building trust across teams to surface Customer Success stories on our latest initiatives
L'Expérience
Le Salesforce Innovation Center (SIC) de Paris est l'endroit où les dirigeants les plus visionnaires au monde viennent réimaginer ce qui est possible avec l'IA, la Data et le CRM — et ce rôle en est au cœur. En tant que Senior Manager à la tête du programme SIC France, vous concevrez et animerez des briefings exécutifs à fort impact, façonnerez la stratégie régionale et travaillerez aux côtés des équipes commerciales, marketing et produit pour stimuler la croissance du pipeline et créer des expériences client exceptionnelles dans notre centre parisien.
Ce Que Vous Ferez Concrètement
Piloter de bout en bout la conception et l'exécution des briefings exécutifs au SIC de Paris, en traduisant les objectifs clients en agendas IA/Data/CRM sur mesure pour faire avancer les deals et renforcer les relations stratégiques.
Assurer le leadership fonctionnel de l'équipe parisienne : coordination des opérations quotidiennes, gestion des escalades et collaboration avec les équipes Immobilier, IT et prestataires externes pour maintenir un environnement de briefing de niveau mondial.
Travailler en étroite collaboration avec les directions commerciales et les équipes comptes pour aligner les engagements SIC sur les objectifs pipeline, et suivre la performance du programme selon les métriques opérationnelles et de pipeline globales.
Accompagner les membres de l'équipe parisienne et contribuer activement à une culture d'équipe collaborative et inclusive au sein de l'organisation marketing régionale élargie.
Vous Êtes Notre Candidat(e) Idéal(e) Si...
Vous justifiez de 8 ans ou plus d'expérience en field marketing, vente, solution engineering ou programmes de briefings exécutifs, avec un historique démontré de génération de pipeline via des engagements C-suite.
Vous avez une solide connaissance du marché B2B et êtes à l'aise pour naviguer dans une organisation mondiale complexe afin d'avancer avec les équipes commerciales, marketing et opérations.
Vous êtes un(e) facilitateur(trice) et communicant(e) d'exception — capable de captiver une salle, d'animer des ateliers stratégiques et de vous exprimer avec aisance devant des audiences dirigeantes.
L'expérience sera évaluée en fonction de l'alignement avec les compétences clés attendues pour ce poste (ex. : rôles de leadership extra-professionnels, expérience militaire, bénévolat, etc.)
C'est Encore Mieux Si...
Vous avez une expérience directe dans la gestion ou l'animation d'un Executive Briefing Center (EBC) ou d'un programme Innovation Center.
Vous connaissez le portefeuille IA, Data et CRM de Salesforce et êtes capable d'en parler avec aisance dans un contexte client.
Vous maîtrisez le français et l'anglais, ce qui vous permet d'interagir efficacement avec les parties prenantes locales et internationales.
Role Description
The Vice President of Technical Support is an executive leader of leaders responsible for setting the global vision and delivering world-class technical support experiences to Salesforce's most mission-critical, high-value customers. This role leads a team of Senior Directors and Directors who each run high-performing Support organizations — requiring someone who can set enterprise strategy, operate at global scale, and drive outcomes through empowered, accountable leaders.
This executive must be equally comfortable in the boardroom and the war room — able to synthesize complex operational data into compelling narratives for C-suite and board-level audiences, build trusted executive relationships, and drive cross-functional alignment across Engineering, Product, Sales, and Customer Success. This position reports to the SVP, Customer Success and is a key member of the global Customer Success senior leadership team.
Your Impact
You will define and own the global strategy for Technical Support at scale — driving measurable improvements in customer health, team performance, and program maturity. Your organizations serve Salesforce's most strategic customers, and your ability to set vision, translate data into insights, influence at the executive level, and develop the next generation of senior leaders will be the defining factor in your success.
Responsibilities
Strategic Leadership & Vision
Define and communicate a bold, data-driven global strategy for Technical Support that aligns to broader Customer Success and company priorities
Operate as an executive leader of leaders — developing and inspiring a team of Senior Directors and Directors, each responsible for their own high-performing organizations
Establish the operating model, performance standards, and culture for Technical Support at global scale
Identify and capitalize on emerging risks, trends, and opportunities across the business; translate insights into investment decisions and enterprise-level plans
Represent Technical Support as a strategic voice in executive forums, ELT discussions, and cross-functional leadership councils
Data, Insights & Operational Excellence
Maintain exceptional command of global operational metrics — CSAT, Time to Resolution (TTR), SLO attainment, escalation rates, case quality, and organizational health indicators
Drive a data-first culture across the leadership team, ensuring all decisions are grounded in evidence and communicated with precision at the board and C-suite level
Build and evolve executive-level reporting and dashboards that surface business health and enable proactive, scalable intervention
Use data to identify systemic patterns across customer segments, product areas, and geographies — driving upstream resolution in partnership with Engineering and Product
Hold senior leaders accountable to measurable outcomes while enabling their growth and success
Executive Engagement & Stakeholder Management
Serve as the ultimate executive escalation leader for the most complex, high-visibility, and strategically sensitive customer situations — bringing calm, clarity, and decisive action
Build trusted, long-term relationships with C-level and board-level stakeholders at Salesforce's most strategic global accounts
Navigate complex, multi-threaded internal environments — influencing at the ELT and C-suite level across Sales, Engineering, Product, and Finance
Champion the voice of customers in product and engineering investment decisions, driving prioritization of high-impact initiatives
Deliver compelling executive communications — board presentations, ELT readouts, investor-relevant narratives — with precision, confidence, and strategic framing
Executive People Leadership & Culture
Lead, inspire, and develop a team of Senior Directors and Directors, elevating their strategic impact, executive presence, and leadership maturity
Build a high-performance, inclusive culture grounded in accountability, customer obsession, and continuous transformation
Identify and deliberately develop next-generation senior and executive leaders within the global Technical Support organization
Drive employee engagement, retention, and succession planning across a geographically distributed organization
Foster psychological safety and model the behaviors required for candid, growth-oriented feedback at scale
Program, Commercial & Cross-Functional Partnership
Partner with Sales and Customer Success leadership to ensure Support program commitments are consistently delivered and commercially differentiated
Own the global scaling, evolution, and innovation of the Technical Support program — including Signature, Premium, and emerging AI-augmented support models
Partner with Finance and Strategy on multi-year headcount planning, investment cases, and business reviews at ELT and board level
Collaborate with Enablement, Product, and Engineering to build and sustain programs that accelerate performance, close capability gaps, and drive innovation in support delivery
Required Qualifications
Experience
15+ years in technical support
10+ years in senior management positions, with 5+ years leading teams of Senior Directors or Directors (executive leader of leaders experience required)
Proven track record building and scaling Premium, Signature, or Mission Critical support programs at global enterprise scale
Demonstrated ability to own and resolve the most complex, highest-visibility customer situations at the C-suite and board level
Deep familiarity with CRM, SaaS, or cloud-based enterprise software — Salesforce platform experience strongly preferred
Data & Analytical Acumen
Exceptional ability to synthesize complex operational data into strategic insights, investment decisions, and executive-level communications
Track record of driving transformational operational improvement grounded in data (e.g., materially reducing TTR, elevating CSAT, optimizing global team performance)
Proven ability to present data-driven investment cases and business narratives to ELT, C-suite, and board-level audiences
Experience building or transforming support analytics capabilities at organizational scale
Executive Presence & Stakeholder Influence
Outstanding executive communication skills — written, verbal, and presentation — with the credibility to lead board-level and C-suite conversations
Proven ability to build long-term trust with senior customer executives and internal ELT leadership through consistent delivery, transparency, and strategic partnership
Track record of influencing and aligning cross-functional partners at the highest levels of Engineering, Product, Sales, and Finance
Comfortable operating with high ambiguity and leading through complexity, change, and organizational transformation
Leadership & People
Deep experience developing senior leaders — coaching Senior Directors and Directors to grow their strategic impact and executive readiness
Demonstrated commitment to building diverse, inclusive, and high-performing global organizations
Strong track record of employee engagement, retention, and executive succession planning
Proven ability to operate across both the visionary and executional spectrum — setting the long arc of strategy while maintaining organizational accountability
Other
Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Willingness to travel globally to support strategic customers and executive alignment
The Strategic Enterprise Account Executive is responsible for driving new business and revenue growth for Marketing Cloud, Data, and AI solutions across a defined set of enterprise accounts or geographic territory in India. This role owns the full sales cycle—from pipeline creation to deal closure—and plays a critical role in expanding market presence and accelerating business growth.
As a key revenue driver, you will act as a trusted advisor to customers, combining strategic thinking with execution excellence to build a strong pipeline quickly and consistently close high-value deals. This is a high-impact opportunity offering both immediate ownership and long-term career growth as part of a rapidly scaling business.
We are looking for high-performing, collaborative sales professionals—“business athletes”—who are ambitious, adaptable, and driven, with the ability to navigate and close a mix of complex enterprise and transactional deals.
Drive revenue growth across enterprise accounts within the India market
Build and maintain a strong pipeline through proactive prospecting, networking, and outreach
Generate new business via strategic engagement, industry events, and partnerships
Own the end-to-end sales cycle: from lead generation through negotiation and closure
Develop and execute territory and account-based sales strategies
Consistently meet or exceed quarterly and annual sales targets
Maintain accurate forecasting and pipeline visibility within CRM systems
Represent the brand in the market, increasing awareness and demand generation
Ensure high levels of customer satisfaction, retention, and long-term value
Proven success as a quota-carrying SaaS sales professional (10+ years)
Strong track record of prospecting, pipeline building, and closing enterprise deals
Experience selling digital marketing solutions; CDP experience is a plus
Demonstrated ability to engage and influence C-level stakeholders (CMO preferred)
Experience working with enterprise customers; automotive industry exposure is a plus
Self-starter with the ability to operate independently in a fast-paced, evolving environment
Strong business acumen, executive presence, and communication skills
Collaborative mindset with the ability to thrive in team-oriented environments
About the Role
Qualified is the leading Agentic Marketing Platform for B2B pipeline generation, and Piper — our AI SDR Agent — is at the center of it all. We're looking for a Technical PMM to own the demo experience and help bring Piper to life for the world.
This is a rare blend of product depth, storytelling, and stage presence. You'll be the person who makes our most complex innovation feel effortless and exciting — whether that's in a polished demo environment, in front of 500 Salesforce execs at a World Tour event, or in a recorded video watched by thousands. You'll work closely with Product, Solution Engineering, and Marketing to stay on the cutting edge of what Piper can do, and translate that into compelling, repeatable demo experiences.
What You'll Do
Own and iterate the demo environment: This is the backbone of everything. Keeping the demo orgs current with every product release, configuring updates regularly, making adjustments based on demo feedback, etc. Own multiple ‘marketing event’ environments to allow for multiple brand profiles to be demonstrated at once (think: AMD, Asana, customer-approved live implementations).
Iterate with every launch. Stay deeply in sync with the Product and Solution Engineering teams to understand new innovations as they ship. Rapidly update demo flows to showcase the latest — from new Piper Presentation, Multimodal capabilities to Email Guides, Agent Studio, Mission Control, and beyond.
Create demo assets for the field. Record voiceovers and produce demo videos for internal enablement, external events, and Salesforce broadcast moments like Connections and World Tour. Deliver high-quality demo footage on tight timelines.
Scale access to our Qualified demo: Own the strategy and execution for getting Qualified's keynote demo into the hands of the broader Salesforce field. This means building a scalable access program, defining the right environments, documentation, enablement materials and governance so the demo can be run confidently by teams beyond Qualified. This role will be the point person for onboarding, training and keeping the demo current for Salesforce teams.
Bring the Qualified demo to life across events and enablement: Be the face of Piper in action by presenting live demos across a range of settings. These include internal TGIFs, team enablement, World Tour theater sessions, co-selling trainings and executive briefings. Comfortable presenting to audiences ranging from individual executives to 80K+ streamed viewers.
Enable the sales and SFDC field. Support ongoing enablement programs — from new AE onboarding to Marketing Cloud co-sell sessions — helping both internal teams and Salesforce sellers understand how to position and demo Qualified.
Be the demo voice in the room. Collaborate with PMM, Product, and Field Marketing teams to ensure demos reflect our latest narrative — whether that's the Agentic Marketing Flywheel, our Salesforce-native integration story, or how Piper competes and wins.
What We're Looking For
4–6+ years in product marketing, solutions engineering, or a technical customer-facing role — ideally at a B2B SaaS company
Hands-on experience configuring and maintaining product demo environments
Deep curiosity about AI and marketing technology; you geek out over how things work under the hood
Exceptional presentation skills — you can make a complex product feel magical in front of any audience
Strong collaboration instincts; you know how to work cross-functionally across Product, SE, and Marketing
Familiarity with Salesforce CRM and/or Marketing Cloud is a plus
Experience at or working closely with Salesforce ecosystem events (World Tour, Dreamforce, Connections) is a big plus
Why This Role
You'll be joining at an inflection point — Qualified is now part of Salesforce, and Piper is being introduced to a global audience for the first time. Your demos won't just be internal tools; they'll be the first impression Piper makes on tens of thousands of people. This is the kind of role where your work shows up on the main stage.
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We help people see, understand, and act on data.
Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organisation. Global enterprises, early-stage startups, nonprofits, and governments all use Tableau’s intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission and we are loyal to each other and our company.
We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!
What you’ll be doing…
We're currently recruiting for a senior Account Specialist who'll be responsible for driving sales revenue among and maintaining relationships with our customers in Vietnam. You will represent Tableau, demonstrating Customer Focus while leading all aspects of the sales process and customer relationship from Account Planning, Lead Qualification, and Management through Negotiation and Closing and will play an integral role in the success of the overall sales team.
Day to day this may look like...
Create and implement effective territory and account plans with Core Account Executive, for the specified region/customer base to deliver sales objectives considering: overall opportunities, customer business priorities and anticipated business changes, our outstanding product capabilities, and value proposition.
Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory, and in partnership with Core Account Executives.
Lead/leverage a matrix account team of Core Account Executive, Business Development Representatives, Services Practice Managers, Marketing, Inside Sales Support, and Customer Success Professionals to develop and manage sales pipeline and enhance customer relationships and value.
Build and manage strategic partner alliances and relationships as part of the fully integrated account and territory plan.
Manage and track customer and transactional information in a CRM system.
Provide regular and accurate reporting of pipeline and forecast through the CRM system.
Nurture and expand the company’s relationship with customer accounts of various sizes and industries.
Drive customer success by developing and maintaining a deep understanding of customers’ business and industry challenges, market competition, competitive issues, and products.
Practice effective, excellent communication with leadership, customers, and extended team and partners.
Participate in team-building and company-growth activities including strategic planning, sales training, customer marketing efforts, and customer care.
Travel to customer locations in support of sales efforts.
Who you are…
Team player. Ability to team with Core Account Executives and work in the capacity as a co-prime, specialist.
Experienced. Strong field-based software sales experience. Complex sales / solution sales and extensive large figure deal experience.
Performer. Consistent over achievement of sales goals in a large geographic territory.
Missionary. Highly driven individual with an execution focus and a strong sense of urgency and a belief in Tableau’s mission.
Entrepreneurial. You’ve worked with start-ups and emerging organisations. You understand how to build and grow a successful business.
Domain. Experience with analytics, data, databases or business intelligence preferred.
Go-Getter. Willing to go above and beyond with a strong work ethic; self-directed and resourceful.
Excellent Communication. You know what to say and more importantly, how to say it. Fluent in Vietnamese to converse with clients in the Vietnam market.
You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world
Experience will be evaluated based on alignment to the core competencies for the role (e.g. work experience, extracurricular leadership roles, military experience, volunteer work, etc.)
Role Description:
Salesforce is seeking a strategic and execution-oriented leader to serve as Vice President, Sales Strategy - Agentforce and Data 360. This leader will act as the primary architect of our GTM execution for Agentforce and Data 360—the fastest-growing organic innovation in company history—focusing on bridging high-level consumption sales strategy with field execution to capture this massive market opportunity.
This leader will serve as a trusted business partner to sales leadership, driving key projects end-to-end. You will ensure our account teams have the tools, data, and programs they need to build high-quality pipelines, accelerate growth, and close deals at scale in a sophisticated, matrixed consumption sales environment.
Responsibilities:
Sales Strategy & Planning: Partner with sales leadership to design annual and quarterly GTM motions, territory planning, and quotas that align with Agentforce and Data 360 aggressive growth targets.
Pipeline Generation & Activation: Design and oversee the execution of pipeline "rush" programs, demand-generation initiatives, and prioritization efforts, ensuring marketing and sales efforts are perfectly synchronized.
Sales Enablement & Excellence: Identify skill and product gaps, rolling out tailored enablement on new features, AI-driven sales plays, and competitive positioning.
Operational Cadence & Data-Driven Insights: Lead the weekly, monthly, and quarterly operating cadences for ACV, NNAOV, Pipeline, and Consumption. Own the data and analytics for Agentforce and Data 360 to provide actionable insights that drive business health.
Cross-Functional Orchestration: Act as the connective tissue between Distribution, Marketing, Finance, Product, and Customer Success to ensure operational plans are executed within budget and resources are allocated to the highest-growth opportunities.
Team Leadership: Lead and develop a high-impact "SWAT team" of strategy analysts. Foster an inclusive, high-performing environment that attracts top talent and focuses on career development.
Required Experiences & Skills:
Experience: 10+ years of experience in Sales Strategy, Business Operations, or Strategy & Operations within high-growth SaaS companies; equivalent experience within management consulting will be considered.
People Management: 3+ years of formal people management experience in a high-growth, continuously evolving environment.
GTM Expertise: Proven track record of GTM design and planning, managing sales pipeline programs, and leading cross-functional, end-to-end strategic initiatives.
Collaborative Influence: Demonstrated ability to act as a trusted advisor to senior leadership, navigating a matrixed environment and building consensus among diverse stakeholders without formal authority.
Analytical Rigor: Proficiency in using data to tell a story and drive strategy; advanced knowledge of Agentforce and Data 360 is highly preferred.
Leadership & Culture: A champion for Salesforce’s core values, dedicated to building inclusive, high-performing teams. A reputation for unquestionable ethics, integrity, and transparency.
Agility: A "company-first" mentality with a continuous focus on business relevance, capable of thriving in a fast-paced environment and managing multiple priorities with a "solutions-first" mindset.
Education: Bachelor’s degree or equivalent relevant experience required.
Team: Trailblazer Relations
The Trailblazer Relations APAC team is dedicated to helping developers, admins, architects, partners, and technical leaders across India and the broader APAC region succeed with Salesforce.
Our mission is to empower, inspire, and enable the practitioners who build transformative solutions for our customers and partners. As Salesforce and the broader technology industry move rapidly into the AI era, we help our community understand, adopt, and build with the latest platform innovations across AI, data, automation, integration, and application development.
We engage the community through compelling technical content, strategic programs, digital campaigns, events, and hands-on enablement. We also create a strong feedback loop that brings community insights directly into the development and evolution of the Salesforce Platform.
You are an experienced developer advocacy, technical community, or audience marketing leader with a passion for AI, platform innovation, storytelling, and community impact. You understand that AI is reshaping how practitioners build, customize, automate, and deliver customer experiences, and you are excited to help a large technical ecosystem navigate that shift.
You bring the credibility to engage deeply with Salesforce practitioners and the leadership experience to guide a multidisciplinary team of developer advocates and marketers. You are equally comfortable shaping regional strategy, leading integrated campaigns, and mentoring high-performing teams.
You know how to turn complex platform capabilities, including AI and data innovations, into clear, compelling stories that inspire technical audiences to learn, build, adopt, and advocate. You thrive in a matrixed, global organization and know how to align stakeholders, prioritize investments, measure impact, and create programs that scale across countries, audiences, and channels.
Own, define, and continually evolve the regional engagement strategy for developers, admins, architects, partners, and technical leaders across India and the broader APAC region. Identify audience needs, regional opportunities, and market-specific priorities, and translate them into clear programs that grow awareness, engagement, adoption, and advocacy for the Salesforce Platform.
A major focus will be helping the APAC community understand and embrace the shift to AI, including how AI, data, automation, integration, and application development come together to create new opportunities for customers, partners, and practitioners.
Provide executive leadership, coaching, and career development for a blended team of developer advocates and marketers. Set strategic priorities, clarify roles and success metrics, foster strong collaboration, and create an environment where technical depth and marketing excellence reinforce one another.
Guide the team in building AI-forward narratives, programs, and campaigns that are technically credible, regionally relevant, and accessible to a broad range of Salesforce practitioners.
Guide the creation and delivery of high-impact content and programs, including blogs, videos, workshops, demos, webinars, technical talks, Trailblazer stories, and community-led programming. Ensure content helps practitioners understand what is changing with AI, how to build effectively with new platform capabilities, and how to translate innovation into real customer value.
Ensure content is technically credible, regionally relevant, and aligned to broader platform, product, community, and go-to-market priorities.
Partner with regional and global stakeholders to deliver integrated campaigns, community programs, events, and digital engagement strategies. Bring together developer advocacy, technical storytelling, product marketing, partner engagement, and field priorities into cohesive programs that scale across APAC.
Use these programs to build momentum around Salesforce’s AI, data, automation, and platform innovation, while helping practitioners move from awareness to hands-on learning, adoption, and advocacy.
Represent Salesforce at key company, community, partner, and industry events. Build relationships with developers, admins, architects, partners, user group leaders, and technical influencers. Strengthen Salesforce’s presence and credibility with technical audiences across the region.
Serve as a visible advocate for how AI is changing the future of work, customer engagement, and application development, while grounding the message in practical, trusted, and actionable guidance for the community.
Capture insights from the community, partners, customers, and field teams, and translate them into actionable feedback for product, engineering, marketing, and regional leadership. Help ensure APAC community needs, adoption patterns, skills gaps, and AI-related opportunities are visible in global planning and platform evolution.
Define clear goals and success metrics for community engagement, content performance, event impact, audience growth, campaign effectiveness, AI adoption readiness, and advocacy outcomes. Use data and insights to refine strategy, improve execution, and demonstrate business and community impact.
10+ years of experience in technology, developer relations, technical product marketing, platform evangelism, community marketing, solution architecture, or a related field.
5+ years of leadership experience managing multidisciplinary teams across technical advocacy, marketing, content, community, or cross-functional programs.
Proven ability to build, lead, and scale regional community, advocacy, enablement, or marketing strategies for technical audiences across multiple countries or markets.
Strong understanding of enterprise software platforms, cloud technologies, application development, AI, data, integration, automation, architecture patterns, or related technical domains.
Experience helping technical audiences understand and adopt major technology shifts, ideally including AI, data platforms, automation, or emerging development paradigms.
Experience developing high-impact technical content, events, campaigns, and digital programs that drive awareness, engagement, adoption, and advocacy.
Strong storytelling, public speaking, executive communication, and stakeholder management skills, with the ability to translate complex technical concepts into clear, compelling narratives.
Demonstrated ability to influence across product, engineering, marketing, sales, partner, and regional leadership teams in a matrixed, global organization.
Experience using data, community insights, and performance metrics to guide strategy, prioritize investments, and demonstrate impact.
A passion for mentoring talent, building inclusive teams, and creating a culture of innovation, collaboration, accountability, and continuous learning.
Ability to travel domestically and internationally to engage with customers, partners, internal teams, and community events.
Role Overview
We are seeking a dynamic Lead Solution Engineer to collaborate with our leading Financial Services clients.This role is pivotal in crafting innovative customer engagement strategies, demonstrating Salesforce’s platform capabilities, and translating complex business needs into impactful solutions. You will engage with senior stakeholders, including C-level executives, to create roadmaps and deliver transformational pitches that showcase Salesforce’s value.
Key Responsibilities:
• Solution Discovery & Design: Understand client needs through targeted discovery sessions; craft tailored Salesforce solutions aligned with business objectives.
• Customer Engagement: Demonstrate Salesforce capabilities via live demos, prototypes, and presentations to various client personas.
• Strategic Roadmaps: Build and articulate clear customer journey strategies and IT roadmaps, highlighting Salesforce’s value proposition.
• Business & Technical Consulting: Lead cross-functional teams to develop comprehensive solutions and articulate benefits to stakeholders.
• Solution Selling: Support sales cycles with RFx responses, business cases, ROI analyses, and impactful demos.
• Client Collaboration: Partner with Business and IT teams, uncover challenges, and build out-of-the-box innovative solutions.
• Thought Leadership: Guide large enterprises on digital transformation, leveraging Salesforce for customer success.
• Territorial Engagement: Travel as required for client meetings and workshops.
Required Skills & Experience
Degree or equivalent; 10+ years in IT, consulting, or technology sales/implementation.
Proven experience in pre-sales or solution delivery within Financial Services (Banking, Insurance, Fintechs, NBFCs, Wealth/Asset Management).
Strong ability to develop and present customer journey maps, use case demos, and solutions aligned with industry needs.
In-depth understanding of the financial industry's key metrics, customer engagement processes, and ROI justification.
Expertise in cloud computing, CRM, marketing automation, and related technologies.
Exceptional verbal, written, presentation, and interpersonal skills.
Experience working with large enterprise clients and engaging at the C-level.
Preferred Qualifications
Salesforce Certifications (e.g., SalesCloud, ServiceCloud, Financial Services Cloud)
Prior experience as a Salesforce Solution or Sales Engineer in a CRM or similar tech environment.
About Tableau, a Salesforce company
We help people see, understand, and act on data.
Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organisation. Global enterprises, early-stage startups, nonprofits, and governments all use Tableau’s intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission and we are loyal to each other and our company.
We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!
What you’ll be doing…
We're currently recruiting for a senior Account Specialist who'll be responsible for driving sales revenue among and maintaining relationships with our customers in the Philippines. You will represent Tableau, demonstrating Customer Focus while leading all aspects of the sales process and customer relationship from Account Planning, Lead Qualification, and Management through Negotiation and Closing and will play an integral role in the success of the overall sales team.
Day to day this may look like...
Create and implement effective territory and account plans with Core Account Executive, for the specified region/customer base to deliver sales objectives considering: overall opportunities, customer business priorities and anticipated business changes, our outstanding product capabilities, and value proposition.
Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory, and in partnership with Core Account Executives.
Lead/leverage a matrix account team of Core Account Executive, Business Development Representatives, Services Practice Managers, Marketing, Inside Sales Support, and Customer Success Professionals to develop and manage sales pipeline and enhance customer relationships and value.
Build and manage strategic partner alliances and relationships as part of the fully integrated account and territory plan.
Manage and track customer and transactional information in a CRM system.
Provide regular and accurate reporting of pipeline and forecast through the CRM system.
Nurture and expand the company’s relationship with customer accounts of various sizes and industries.
Drive customer success by developing and maintaining a deep understanding of customers’ business and industry challenges, market competition, competitive issues, and products.
Practice effective, excellent communication with leadership, customers, and extended team and partners.
Participate in team-building and company-growth activities including strategic planning, sales training, customer marketing efforts, and customer care.
Travel to customer locations in support of sales efforts.
Who you are…
Team player. Ability to team with Core Account Executives and work in the capacity as a co-prime, specialist.
Experienced. Strong field-based software sales experience. Complex sales / solution sales and extensive large figure deal experience.
Performer. Consistent over achievement of sales goals in a large geographic territory.
Missionary. Highly driven individual with an execution focus and a strong sense of urgency and a belief in Tableau’s mission.
Entrepreneurial. You’ve worked with start-ups and emerging organisations. You understand how to build and grow a successful business.
Domain. Experience with analytics, data, databases or business intelligence preferred.
Go-Getter. Willing to go above and beyond with a strong work ethic; self-directed and resourceful.
Excellent Communication. You know what to say and more importantly, how to say it.
You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world
Experience will be evaluated based on alignment to the core competencies for the role (e.g. work experience, extracurricular leadership roles, military experience, volunteer work, etc.)
Overview of the Role
Join Salesforce as a Named Account Executive focused on the UK Telecommunications sector, owning a patch of around 8 key network provider accounts. You'll be part of a high-energy, high-earnings team where telco customers are actively investing in AI. Your commercial instincts and hunter mentality will directly shape your success.
Responsibilities
Own a named portfolio of UK telco accounts, driving net new and expansion revenue across a fast-paced, high-velocity deal environment (typical deal size £300k–£500k).
Build and manage pipeline independently by proactively prospecting, opening new doors, and progressing deals from discovery through to close.
Develop compelling, value-based business cases that align Salesforce's AI and platform capabilities to the specific commercial priorities of each telco customer.
Collaborate cross-functionally to deliver customer outcomes while operating with a high degree of autonomy and accountability for your patch.
Required Qualifications
Enterprise or growth business (GB) sales experience, with a track record of achieving and exceeding quota in complex B2B environments.
Demonstrated hunter mentality
Proven ability to prospect independently, build pipeline, and close new business without heavy resource support.
Strong value-selling skills with the ability to build business cases tied to customer outcomes.
Evidence of resilience and the ability to learn from setbacks.
Preferred Qualifications
Experience selling into the telecommunications industry,
Familiarity with MEDDPICC or a similar enterprise sales methodology.
Experience selling AI, data, or platform technology solutions.
Production leadership required. Builder mindset non-negotiable.
Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.
Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.
You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.
You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.
You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.
You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.
Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).
As the Manager of Emerging Talent for the AI Builder Program, you will lead, mentor, and scale a high-caliber team of AI-native graduates, and bring a completely fresh approach to problem-solving. This is not a traditional engineering management role; it is a frontier-pushing leadership position designed to channel that native AI mindset into boundary-breaking, real-world customer transformations. It is a blend of people leadership, technical direction, consulting mentorship, and program development - with an exciting focus on pioneering AI approaches to delivering extraordinary outcomes.
We are looking for a strong people leader with reasonable technical fluency to guide and develop a team of new computer science graduates. In this role, you will focus on people leadership and business mentorship, helping your team navigate their early careers while ensuring operational excellence. You will confidently engage with customers across a diverse cross-section of accounts (from Mid-Market through Enterprise Strategic) and serve as a strategic partner
Your primary mission is to translate their unique, intuitive relationship with AI into enterprise-grade success and translate academic computer science excellence into real-world, customer-facing success. You will help your team navigate the frontier of generative AI and Agentforce, architect agent reasoning, and confidently engage with customers to drive business transformations. Additionally, you will play an active role in driving the architecture and execution of our Grad Builder Program, overseeing projects, managing development plans, and delivering advanced technical and consultative training.
Channel AI-Native Superpowers: Champion and harness the unique, fast-paced 'group chat' collaboration styles and intuitive AI habits of recent graduates, turning their fresh perspectives into a competitive advantage for our delivery teams.
Manage & Mentor: Act as the direct people manager for a cohort of Emerging Talent AI Builders. Deliver regular 1:1s, performance reviews, career development planning, and compensation management.
Bridge the Gap: Help AI natives pivot from 'building experimental side projects' to deploying production-grade, secure, and ethical enterprise software, showing them how to scale their boundary-pushing ideas responsibly.
Consulting Coaching: Teach technical grads how to "translate tech into business value." Coach them on active listening, stakeholder management, discovery sessions, presentation skills, and handling pushback from customers.
Cultivating Belonging and Long-term Engagement: Establish a vibrant, inclusive atmosphere. Provide guidance through the specific challenges of early-career excellence, including managing rapid advancement paths, addressing imposter syndrome, and meeting the distinct professional needs of high-potential recent graduates.
Agentforce Guardrails: Guide graduates through the design of agentic reasoning, prompt engineering, and tool calls. Ensure they are evaluating AI outputs with strict engineering rigor rather than trial-and-error.
Technical Coaching: Support Graduates in building scalable and secure agentic solutions. Act as an internal technical sounding partner when a Graduate encounters roadblocks, ensuring they are equipped to succeed.
Pioneer Continuous Upskilling: Foster an active, experimental lab culture where testing the absolute limits of generative AI and Agentforce is celebrated. You will use insights gained from your cohort's rapid experimentation to feed back into the broader organization's upskilling initiatives.
Project Matching & Bench Management: Oversee the pipeline of customer work, strategically pairing Grads with projects that stretch their technical capabilities while balancing business needs.
Development Milestones: Build, track, and optimize a 12-to-24-month competency matrix detailing when a Grad is expected to master specific technical tracks (e.g., Real-Time Infra) and consulting pillars.
University Recruiting Partner: Collaborate with the University Recruiting team to interview, assess, and attract top-tier Computer Science talent from target universities.
You have a deep background in computer science or software engineering. You understand object-oriented programming, data structures, and the current landscape of LLMs/prompt engineering.
You are a seasoned consultant or customer-facing tech lead. You know how to read a room, handle a tough customer question during a live deployment, and unpack complex business requirements into technical user stories. You view communication, empathy, and business acumen as core engineering skills. Crucially, you are energized by working with early-career talent who naturally think AI-first. You know how to guide their ambition to push boundaries, helping them refine raw creativity into high-impact business strategy.
Education: Bachelor’s degree in Computer Science, Software Engineering, or a highly technical discipline.
Experience: 5+ years of experience in technical consulting, solution architecture, software engineering, or a highly technical customer-facing role.
Leadership: 1+ years of experience managing technical teams, acting as a tech lead, or significantly mentoring early-career engineers/consultants.
Technical Fluency: Proficient in at least one classic powerhouse language (Python, JavaScript/TypeScript, Java) and a solid understanding of modern web architectures (React, REST APIs, GraphQL). A passion for high quality code and best practices (OOP, SOLID, Git, etc.)
AI/LLM Curiosity: Practical, hands-on experience or profound familiarity with Generative AI frameworks, prompt engineering, and LLM orchestration.
Prior experience managing university graduate programs, technical rotation programs, or tech boot camps.
Direct experience with the Salesforce ecosystem, Apex, or building on Agentforce.
Background in Enterprise Agile delivery and technical scoping.
Unlike traditional engineering managers who operate strictly behind the scenes, or traditional consulting managers focused purely on utilization metrics, you are at the epicenter of a workforce revolution. You are not just teaching a syllabus, you are leading a generation of AI natives who will fundamentally rewrite how businesses operate. In this role, you have a blank canvas to push boundaries, experiment with leading-edge agentic technology, and serve as the premier showcase for Salesforce's company-wide up-skilling strategy. If you want to change the trajectory of early-career professionals while actively redefining the future of work itself, this is your platform.
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By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization.
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools. Including: Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact (specifically with Government, Nonprofit and/or Education customers), building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximize the benefits of intelligent agents
Product Feedback Loop: Synthesize field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
You have a degree in Computer Science or a related field
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or program management for enterprise cloud or SaaS technology
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and program management skills — ability to run multiple work-streams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organizational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
Customer impact from day one. Strategic clarity and Execution that sticks.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realize lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization.
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools. Including: Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact (specifically with Government, Nonprofit and/or Education customers), building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximize the benefits of intelligent agents
Product Feedback Loop: Synthesize field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
You have a degree in Computer Science or a related field
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or program management for enterprise cloud or SaaS technology
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and program management skills — ability to run multiple work-streams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organizational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
About the Role
Customer impact from day one. Strategic clarity and Execution that sticks.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realize lasting, scalable value from the solutions your team builds.
Key Responsibilities
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization.
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools. Including: Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact (specifically with Government, Nonprofit and/or Education customers), building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximize the benefits of intelligent agents
Product Feedback Loop: Synthesize field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
Required Qualifications
You have a degree in Computer Science or a related field
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or program management for enterprise cloud or SaaS technology
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and program management skills — ability to run multiple work-streams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Preferred Experience
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organizational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
The typical base salary range for this position is 88,200 to 117,900 EUR annually. Collective Bargaining Agreement: CCNL Commercio - Quadri.
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
*LI-Y
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The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 4+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
Ability to travel to customer sites as needed to ensure client success
Business level proficiency in Italian and English
Computer Science (CS) degree or related.
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
The typical base salary range for this position is 70,425 to 94,200 EUR annually. Collective Bargaining Agreement: CCNL Commercio - Quadri
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years (6-10 years for Senior levels) experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel to customer sites as needed to ensure client success
Business level proficiency in Italian and English
Computer Science or Related Degree
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
The typical base salary range for this position is 110,175 to 147,450 annually. Collective Bargaining Agreement: CCNL Commercio - Quadri
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
Salesforce is hiring Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 4+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
Ability to travel to customer sites as needed to ensure client success
Business level proficiency in Italian and English
Computer Science (CS) degree or related.
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
The typical base salary range for this position is 88,200 to 117,900 EUR annually. Collective Bargaining Agreement: CCNL Commercio - Quadri
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You have a degree in Computer Science or a related field
You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
The typical base salary range for this position is 70,425 to 94,200 EUR annually. Collective Bargaining Agreement: CCNL Commercio - Quadri.
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sitesֿ
Business level proficiency in Polish and English
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel to customer sites as needed to ensure client success
Business level proficiency in Arabic and English
Computer Science (CS) degree or related.
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
LI*Y
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Forward Deployed Engineer - Public sector, Nonprofit and Education", "Job_Requisition_Primary_Location": "Finland - Espoo", "Job_Requisition_Ref_ID": "JR348874", "Time_Type": "Full time", "Countries": [ "Finland" ], "Regions": [ "Uusimaa" ], "Locations": [ "Finland" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/United-Kingdom---London/Forward-Deployed-Engineer---Public-sector--Non-profit-and-Education_JR348869", "External_Job_Posting_Start_Date": "2026-07-21", "Job_Description": "Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
LI*Y
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Forward Deployed Engineer - Public sector, Non-profit and Education", "Job_Requisition_Primary_Location": "United Kingdom - London", "Job_Requisition_Ref_ID": "JR348869", "Time_Type": "Full time", "UK_Disability_Text_Statement": "We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.", "Countries": [ "United Kingdom" ], "Regions": [ "London, City of" ], "Locations": [ "London" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Spain---Madrid/Forward-Deployed-Engineer---Public-Sector--Nonprofit---Education_JR348872", "External_Job_Posting_Start_Date": "2026-07-23", "Job_Description": "Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You have a degree in Computer Science or a related field
You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You have a degree in Computer Science or a related field
You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
LI*Y
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Forward Deployed Engineer - Public sector, Nonprofit and Education", "Job_Requisition_Primary_Location": "Sweden - Stockholm", "Job_Requisition_Ref_ID": "JR348875", "Time_Type": "Full time", "Countries": [ "Sweden" ], "Regions": [ "Stockholm County" ], "Locations": [ "Stockholm" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Finland---Espoo/Deployment-Strategist---Public-sector--Nonprofit-and-Education_JR348862", "External_Job_Posting_Start_Date": "2026-07-21", "Job_Description": "Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realize lasting, scalable value from the solutions your team builds.
By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization.
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools. Including: Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact (specifically with Government, Nonprofit and/or Education customers), building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximize the benefits of intelligent agents
Product Feedback Loop: Synthesize field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
You have a degree in Computer Science or a related field
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or program management for enterprise cloud or SaaS technology
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and program management skills — ability to run multiple work-streams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organizational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
*LI-Y
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Deployment Strategist - Public sector, Nonprofit and Education", "Job_Requisition_Primary_Location": "Finland - Espoo", "Job_Requisition_Ref_ID": "JR348862", "Time_Type": "Full time", "Countries": [ "Finland" ], "Regions": [ "Uusimaa" ], "Locations": [ "Finland" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Belgium---Brussels/Deployment-Strategist---Public-Sector--Nonprofit---Education_JR348863", "External_Job_Posting_Start_Date": "2026-07-22", "Job_Description": "Customer impact from day one. Strategic clarity and Execution that sticks.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realize lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization.
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools. Including: Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact (specifically with Government, Nonprofit and/or Education customers), building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximize the benefits of intelligent agents
Product Feedback Loop: Synthesize field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
You have a degree in Computer Science or a related field
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or program management for enterprise cloud or SaaS technology
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and program management skills — ability to run multiple work-streams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organizational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You have a degree in Computer Science or a related field
You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
The typical base salary range for this position is 110,175 to 147,450 EUR annually. Collective Bargaining Agreement: CCNL Commercio - Quadri.
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You have a degree in Computer Science or a related field
You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Senior Forward Deployed Engineer If…
You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You're excited to travel ~25% of the time, embedded with customer engineers.
High level of proficiency in Greek and English
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Senior Forward Deployed Engineer If…
You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You're excited to travel ~25% of the time, embedded with customer engineers.
High level of proficiency in English and Czech.
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Senior Forward Deployed Engineer If…
You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
Ability to travel to customer sites as needed to ensure client success
Business level proficiency in Arabic and English
Computer Science (CS) degree or related.
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
Intro
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
What You'll Actually Be Building
You're Our Forward Deployed Engineer If…
Nice-to-Haves
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years (6-10 years for Senior levels) experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sitesֿ
Business level proficiency in Italian and English
Computer Science (CS) degree or related.
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
The typical base salary range for this position is 70,425 to 94,200 EUR annually. Collective Bargaining Agreement: CCNL Commercio - Quadri
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sitesֿ
High level of proficiency in Hebrew and English
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
You are fluent in English, French and Arabic speaker.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
The Builder Leadership Experience
Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
What You'll Actually Be Building & Execution
Leadership & Team Excellence
• Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
• Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.
Technical Strategy & Authority
• Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
• Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
Customer & Business Impact
Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.
You're Our Builder Lead If…
You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.
You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.
You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.
You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.
Nice-to-Haves
Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).
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Salesforce recrute un(e) Portfolio Leader pour gérer et faire grandir directement une équipe de spécialistes techniques en IA déployant des solutions Agentforce dans des environnements clients complexes. Il s'agit d'un rôle de leadership opérationnel pour quelqu'un capable de porter l'excellence technique tout en évoluant au niveau exécutif. Ce n'est pas un rôle de manager traditionnel, mais un multiplicateur stratégique à la pointe de l'IA agentique. Vous piloterez une équipe de livraison mixte composée de deux fonctions spécialisées : les Forward Deployed Engineers (Bâtisseurs Techniques - qui conçoivent, développent et déploient des agents IA directement dans les environnements clients) et les Deployment Strategists (Bâtisseurs Stratégiques - des conseillers orientés client qui définissent la stratégie IA, identifient les cas d'usage et favorisent l'adoption). Ensemble, ces équipes travaillent aux côtés des clients pour co-construire et livrer des solutions d'IA agentique sur un grand compte entreprise ou sur plusieurs engagements simultanément. Vous définirez les standards techniques, débloquerez les déploiements clients complexes et développerez les talents qui livrent de l'IA en production aujourd'hui.
L'expérience du leadership Builder
Coordination de l'équipe de livraison : Vous prenez en charge la planification des capacités, l'acquisition de talents et le staffing pour vous assurer que vos équipes pluridisciplinaires disposent de la puissance nécessaire pour déployer Agentforce à l'échelle entreprise.
Leadership augmenté par l'IA : Votre équipe livre des solutions grâce à une suite d'outils IA de premier plan (Cursor, Claude et les produits de codage Salesforce comme Vibes). Vous favoriserez une culture technique inclusive, dynamique et psychologiquement sécurisante, où les bâtisseurs itèrent rapidement et progressent en continu.
Influence directe sur le produit : Vous êtes au cœur de la boucle de feedback produit. Collaborez directement avec les équipes Produit et Ingénierie sur des programmes pilotes et des lancements bêta, en transformant les retours terrain issus de déploiements à forts enjeux en fonctionnalités sur la roadmap principale d'Agentforce.
Ce que vous construirez & délivrerez concrètement
Leadership & Excellence d'équipe
Développer les talents d'élite : Recruter, mentorer et développer la prochaine génération de Bâtisseurs Techniques et Stratégiques. Promouvoir l'excellence technique, structurer les parcours de carrière et créer un environnement où la livraison de systèmes de haute qualité, prêts pour la production, est la norme.
Maintenir la vélocité opérationnelle : Suivre les métriques clés de livraison, coacher vos équipes sur l'optimisation et gérer avec rigueur les escalades clients complexes. Vous veillez à ce que vos équipes passent de l'ébauche au déployable en quelques semaines, pas en quelques mois.
Stratégie & Autorité Technique
Autorité technique ultime : Être le point d'escalade technique final pour votre portefeuille. Maintenir un jugement architectural approfondi sur la plateforme Salesforce, les techniques avancées de LLM, les pipelines de données et l'orchestration agentique.
Accompagner les implémentations entreprise : Débloquer les défis complexes liés à la préparation des données, à l'intégration d'outils et à l'orchestration multi-agents. Intervenir directement pour aider vos équipes à évaluer la maturité technique des clients, lever les obstacles au déploiement et codifier des méthodologies de livraison standardisées et reproductibles.
Impact client & business
Accélérer l'adoption agentique : Construire et ancrer des relations solides au niveau exécutif au sein de votre portefeuille clients, en garantissant une activation, un déploiement et une création de valeur en production fluides et durables avec Agentforce.
Accélérer la performance du portefeuille : Piloter votre portefeuille de comptes avec une rigueur d'ingénierie - en surveillant la santé des projets, la vélocité de livraison et les métriques de consommation pour accélérer la progression vers les résultats business des clients.
Alignement transversal : Collaborer étroitement avec les équipes Services, Account Success et Produit pour aider les entreprises à activer et consommer Agentforce rapidement, en faisant passer les clients du pilote à la production à grande vitesse.
Vous êtes notre Builder Lead si…
Vous avez un leadership éprouvé : 4 ans ou plus de management direct ou de leadership technique à fort impact, pilotant des équipes techniques ou d'ingénierie pluridisciplinaires. Vous avez un historique de recrutement, de mentorat et de développement de talents techniques.
Vous apportez une profondeur technique avancée : Une compréhension architecturale approfondie de l'IA, des LLMs et de l'écosystème Salesforce. Vous avez une expérience concrète en implémentation de logiciels d'entreprise, modélisation de données, intégration d'API et déploiements IA.
Vous maîtrisez Agentforce & Data Cloud : Vous possédez une expérience directe et pratique dans la conception ou le déploiement de Salesforce Data Cloud et de la plateforme Agentforce. Vous ne faites pas que comprendre la stack technique - vous savez comment l'orchestrer pour débloquer l'échelle entreprise et générer une valeur immédiate en production.
Vous menez avec un focus client entreprise : Solide expérience dans la gestion de stratégies clients à forte valeur ajoutée à l'échelle mondiale, associée à d'excellentes compétences de communication et d'influence au niveau exécutif. Vous pouvez tenir votre place dans une salle avec des DSI clients et des architectes d'entreprise.
Vous avez un état d'esprit "ship it" : Un sens aigu de la résolution de problèmes, une resourcefulness extrême et un état d'esprit "faire avancer les choses". Vous vous épanouissez aux commandes techniques là où le code est activement livré, pas juste évoqué.
Atouts supplémentaires
Expérience pratique dans la construction de systèmes multi-agents, de pipelines de prompt engineering ou de garde-fous IA déterministes.
Familiarité avec les plateformes de données cloud (Snowflake, Databricks, BigQuery) et les pipelines de données d'entreprise.
Certifications Salesforce pertinentes (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud ou Agentforce Specialist).
Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Senior Forward Deployed Engineer If…
You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
Ability to travel to customer sites as needed to ensure client success
Business level proficiency in Arabic and English
Computer Science (CS) degree or related.
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
As a Forward Deployed Engineer, you'll be at the forefront of bringing cutting-edge AI solutions to our most strategic clients.
This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end-to-end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond.
You'll be a hands-on leader, shaping technical strategy and ensuring successful outcomes.
Drive Tangible Outcomes through Hands-On Implementation: Be responsible for the end-to-end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
Build Transformative AI Solutions: Take primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.
Engineer Bespoke Agentic AI Solutions: Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
Data Configuration & Integration : Own the entire data lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.
Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go-to expert for unblocking progress.
Drive Agentforce Innovation: Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions.
Become a Trusted Strategic Partner: Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions.
Conduct Deep-Dive Technical Debugging and Root Cause Analysis: Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
Lead Rapid Prototyping and Iteration: Quickly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.
Implement and Enforce Best Practices: Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.
Experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment
Computer Science or a related engineering discipline
Expert-level proficiency in (JavaScript, Java, Python, Apex)
Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks
Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery)
Direct experience with the Salesforce platform, including advanced configuration, customization, and complex development
A "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives
Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders
Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects
Ability to travel up to 60% of the time, as needed to customer sites
Extensive experience with Salesforce Data Cloud and/or Agentforce platform
Experience developing and deploying conversational AI solutions within highly regulated industries
Expert-level experience with Apex and/or Python coding languages in a professional setting
Experience in a customer-facing, hands-on technical lead or architect role
Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect)
Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds)
Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development
Experience contributing to open-source AI frameworks or libraries
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
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We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.
Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.
You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.
You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.
You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.
You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.
Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Production leadership required. Builder mindset non-negotiable.
Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.
Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.
You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.
You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.
You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.
You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.
Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
As a Forward Deployed Engineer, you'll be at the forefront of bringing cutting-edge AI solutions to our most strategic clients. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end-to-end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond.
You'll be a hands-on leader, shaping technical strategy and ensuring successful outcomes.
Drive Tangible Outcomes through Hands-On Implementation: Be responsible for the end-to-end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
Build Transformative AI Solutions: Take primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.
Engineer Bespoke Agentic AI Solutions: Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
Data Configuration & Integration : Own the entire data lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.
Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go-to expert for unblocking progress.
Drive Agentforce Innovation: Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions.
Become a Trusted Strategic Partner: Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions.
Conduct Deep-Dive Technical Debugging and Root Cause Analysis: Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
Lead Rapid Prototyping and Iteration: Quickly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.
Implement and Enforce Best Practices: Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.
Experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment
Computer Science or a related engineering discipline
Expert-level proficiency in (JavaScript, Java, Python, Apex)
Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks
Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery)
Direct experience with the Salesforce platform, including advanced configuration, customization, and complex development
A "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives
Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders
Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects
Ability to travel up to 60% of the time, as needed to customer sites
Extensive experience with Salesforce Data Cloud and/or Agentforce platform
Experience developing and deploying conversational AI solutions within highly regulated industries
Expert-level experience with Apex and/or Python coding languages in a professional setting
Experience in a customer-facing, hands-on technical lead or architect role
Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect)
Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds)
Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development
Experience contributing to open-source AI frameworks or libraries
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
The Experience
The Lead Forward Deployed Engineer is part of Salesforce's delivery organisation, responsible for designing, building, and deploying agentic AI solutions directly inside enterprise customer environments. In this role, you will lead a delivery pod — partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one, spanning configuration, customisation, and full-stack deployment across some of the largest enterprises in the world.
We are looking for a Lead Forward Deployed Engineer who brings a builder mindset, deep production-grade engineering experience, and the ability to lead complex technical deliveries — someone who ships quality code, mentors fellow engineers, and leaves customer teams more capable after every engagement.
What You'll Actually Be Doing
Lead the design and build of AI agents and experiences that take real actions for real organisations — owning complex technical components end-to-end from architecture choice through to deployed, validated, and observable in production, including agent intelligence design, prompts, reasoning, tool calls, and integration with customer systems.
Build and integrate data pipelines on Salesforce Data Cloud, Snowflake, Databricks, and customer data platforms, and oversee agent performance dashboards and customer Key Performance Indicator (KPI) reporting to track deployment health and business outcomes.
Lead Proofs of Concept (PoC) and Minimum Viable Products (MVP) that move from concept to deployable in days — co-building alongside customers and partners, sharing best practices, and enabling customer and partner teams as you go.
Serve as a senior technical voice in your pod — surfacing platform gaps, edge cases, and field insights to product teams, mentoring junior engineers, and partnering with the Deployment Strategist to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Person If...
You have 7 or more years of software engineering or technical delivery experience, with multiple production systems you can walk us through — ideally in an AI technology stack, full-stack development, or working with frontier Large Language Models (LLMs) at scale.
You have extensive customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering, and are fluent in two or more of Python, JavaScript/TypeScript, Java, or Apex.
You have deep hands-on experience with LLMs and prompt engineering, expert-level understanding of data modelling, Application Programming Interfaces (APIs), and integration patterns, and the ability to lead technical conversations with customer architects and executive stakeholders.
You are excited to travel approximately 25% of the time, working directly alongside customers, and you thrive leading teams in fast-moving, build-oriented environments.
Even Better If...
You hold multiple Salesforce platform certifications such as Platform Developer I, Agentforce Specialist, or Architect-level credentials, and have deep familiarity with agent frameworks such as LangChain or LlamaIndex and orchestration patterns.
You have expert-level experience with cloud data platforms such as Snowflake, Databricks, or BigQuery, and a strong track record across specialist AI delivery areas including data engineering, platform architecture, or headless deployments.
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
The Experience
The Lead Forward Deployed Engineer is part of Salesforce's delivery organisation, responsible for designing, building, and deploying agentic AI solutions directly inside enterprise customer environments. In this role, you will lead a delivery pod — partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one, spanning configuration, customisation, and full-stack deployment across some of the largest enterprises in the world.
We are looking for a Lead Forward Deployed Engineer who brings a builder mindset, deep production-grade engineering experience, and the ability to lead complex technical deliveries — someone who ships quality code, mentors fellow engineers, and leaves customer teams more capable after every engagement.
What You'll Actually Be Doing
Lead the design and build of AI agents and experiences that take real actions for real organisations — owning complex technical components end-to-end from architecture choice through to deployed, validated, and observable in production, including agent intelligence design, prompts, reasoning, tool calls, and integration with customer systems.
Build and integrate data pipelines on Salesforce Data Cloud, Snowflake, Databricks, and customer data platforms, and oversee agent performance dashboards and customer Key Performance Indicator (KPI) reporting to track deployment health and business outcomes.
Lead Proofs of Concept (PoC) and Minimum Viable Products (MVP) that move from concept to deployable in days — co-building alongside customers and partners, sharing best practices, and enabling customer and partner teams as you go.
Serve as a senior technical voice in your pod — surfacing platform gaps, edge cases, and field insights to product teams, mentoring junior engineers, and partnering with the Deployment Strategist to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Person If...
You have 7 or more years of software engineering or technical delivery experience, with multiple production systems you can walk us through — ideally in an AI technology stack, full-stack development, or working with frontier Large Language Models (LLMs) at scale.
You have extensive customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering, and are fluent in two or more of Python, JavaScript/TypeScript, Java, or Apex.
You have deep hands-on experience with LLMs and prompt engineering, expert-level understanding of data modelling, Application Programming Interfaces (APIs), and integration patterns, and the ability to lead technical conversations with customer architects and executive stakeholders.
You are fluent in English and at least one of German or French (spoken and written), and are excited to travel approximately 25% of the time, working directly alongside customers in a fast-moving, build-oriented environment.
Even Better If...
You hold multiple Salesforce platform certifications such as Platform Developer I, Agentforce Specialist, or Architect-level credentials, and have deep familiarity with agent frameworks such as LangChain or LlamaIndex and orchestration patterns.
You have expert-level experience with cloud data platforms such as Snowflake, Databricks, or BigQuery, and a strong track record across specialist AI delivery areas including data engineering, platform architecture, or headless deployments.
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
The Experience
The Lead Forward Deployed Engineer is part of Salesforce's delivery organisation, responsible for designing, building, and deploying agentic AI solutions directly inside enterprise customer environments. In this role, you will lead a delivery pod — partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one, spanning configuration, customisation, and full-stack deployment across some of the largest enterprises in the world.
We are looking for a Lead Forward Deployed Engineer who brings a builder mindset, deep production-grade engineering experience, and the ability to lead complex technical deliveries — someone who ships quality code, mentors fellow engineers, and leaves customer teams more capable after every engagement.
What You'll Actually Be Doing
Lead the design and build of AI agents and experiences that take real actions for real organisations — owning complex technical components end-to-end from architecture choice through to deployed, validated, and observable in production, including agent intelligence design, prompts, reasoning, tool calls, and integration with customer systems.
Build and integrate data pipelines on Salesforce Data Cloud, Snowflake, Databricks, and customer data platforms, and oversee agent performance dashboards and customer Key Performance Indicator (KPI) reporting to track deployment health and business outcomes.
Lead Proofs of Concept (PoC) and Minimum Viable Products (MVP) that move from concept to deployable in days — co-building alongside customers and partners, sharing best practices, and enabling customer and partner teams as you go.
Serve as a senior technical voice in your pod — surfacing platform gaps, edge cases, and field insights to product teams, mentoring junior engineers, and partnering with the Deployment Strategist to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Person If...
You have 7 or more years of software engineering or technical delivery experience, with multiple production systems you can walk us through — ideally in an AI technology stack, full-stack development, or working with frontier Large Language Models (LLMs) at scale.
You have extensive customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering, and are fluent in two or more of Python, JavaScript/TypeScript, Java, or Apex.
You have deep hands-on experience with LLMs and prompt engineering, expert-level understanding of data modelling, Application Programming Interfaces (APIs), and integration patterns, and the ability to lead technical conversations with customer architects and executive stakeholders.
You are fluent in English and at least one of German or French (spoken and written), and are excited to travel approximately 25% of the time, working directly alongside customers in a fast-moving, build-oriented environment.
Even Better If...
You hold multiple Salesforce platform certifications such as Platform Developer I, Agentforce Specialist, or Architect-level credentials, and have deep familiarity with agent frameworks such as LangChain or LlamaIndex and orchestration patterns.
You have expert-level experience with cloud data platforms such as Snowflake, Databricks, or BigQuery, and a strong track record across specialist AI delivery areas including data engineering, platform architecture, or headless deployments.
The Experience
The Front End Developer role would be part of Salesforce’s Digital Marketing Technology group to help build the features that drive experiences for website visitors in Salesforce’s digital ecosystem. The focus also would to drive innovation of our digital experiences globally, leveraging best-in-class technology and systems.
This role encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. You will be working with a group of world-class engineers to build the breakthrough features our customers will love, adopt and use while keeping our trusted platform stable and scalable.
The successful candidate will have:
Proven experience within the marketing technologies domain, with focus on areas like content management, classification and taxonomy, Customer Identity experiences
Track record of delivering transformative solutions across complex platform ecosystems.
What You'll Actually Be Doing
Design and build innovative solutions for the Salesforce.com website platform, creating engaging experiences for visitors and customers exploring the Salesforce ecosystem
Develop scalable frontend components and systems using modern web standards (HTML5, ES6+, CSS3) and component-based architectures
Drive technical excellence by mastering and continuously improving our development processes, culture, and codebase
Lead frontend architecture decisions and ensure code quality through design reviews and collaborative engineering practices
Take ownership of features from design through execution; writing design specs, defining test strategies, and delivering code that meets quality, performance, and observability standards.
Actively integrate AI tools (e.g., Agentforce, Slackbot, Cursor, Claude, Codex) into your engineering workflow to accelerate development and help up-level the team's use of AI.
Collaborate cross-functionally with engineers, product managers, UX designers, and performance engineers to deliver customer-focused features while maintaining platform stability and scalability
Mentor and guide team members on frontend technologies, development practices, and engineering excellence
Present and defend technical designs to stakeholders and provide constructive feedback on others' architectural proposals
Champion quality through comprehensive testing strategies, automation frameworks, and performance optimization
You're Our Person If...
6+ years of production frontend development experience on large-scale, complex web applications
Expert-level proficiency with modern HTML5, JavaScript (ES6+), CSS3, and TypeScript
Strong React experience (Angular, Vue, Ember also considered)
Modern build toolchain expertise - Vite, Webpack, Rollup, esbuild, npm/Yarn
Mobile-first responsive design and cross-browser compatibility experience
Web performance optimization and security best practices knowledge
Component architecture understanding - MVC patterns, design systems, web components
Testing expertise - Test Driven Development, Jest, Playwright, Cucumber, and frontend testing methodologies
Strong communication skills for technical documentation and cross-team collaboration
A related technical degree required
Even Better If...
Design system experience - building and scaling component libraries from scratch
Identity and authentication systems experience - OAuth, SAML, SSO, user management, security protocols
A demonstrated, AI-first approach to engineering actively using AI tools (Claude, Cursor, Codex etc.) to move faster and help the team do the same.
Accessibility champion - WCAG compliance and inclusive design implementation
Internationalization/localization implementation experience
Join a collaborative, diverse team of researchers at Agentforce Operations. The Foundational Models Team develops the next generation of business intelligence and bridges the gap between cutting-edge research and customer value. Following our recent acquisition, we offer the agility of an early-stage startup backed by the global scale and trust of Salesforce.
What You'll Actually Be Doing
You're Our Person If...
Even Better If...
Job Description:
We are seeking proven sales performers to help us grow our loyal customer base for our ESMB segment in North India. This is a role for someone who is a hunter and hungry for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic Analytics's initiatives for companies across the North India market. This is a role for someone who can see the value of AI , Data & Analytics Cloud and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.
Responsibilities:
- Developing and managing relationships within our ESMB segment focusing on customers in North India.
-Position , Present & Demonstrate Data & Analytics solutions
- Work as team member to manage complex sales-cycles and presenting to C-level executives the value of our Analytics solutions .
- Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers.
- Collaborative Team player to work with Extended team member & ecosystem .
Requirements:
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- 3 to 9 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales.
- Successful track-record managing deals with customers in North India.
- Consistently over-achieved quota (top 10-20% of company) in past positions.
- Experience managing and closing complex sales-cycles.
Desired Skills:
- Strong and demonstrated written and verbal communications skills.
- Previous Sales Methodology training preferred.
- IT / Software Sales experience
- Ability to work in a fast pace, team environment.
- Strong customer references.
- Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Salesforce is hiring a Senior Corporate Counsel to join our UK & Ireland Commercial Legal team. The Commercial Legal team delivers innovative, trusted and world-class legal services to advance and protect Salesforce's interests while creating a fulfilling work environment for our legal family.
In this role, you will serve as one of our dedicated legal subject matter experts and a legal anchor for our Public Sector business, driving high-value cloud and technology transactions across central government, local authorities, healthcare, and higher education. You will join an established, structured UK&I legal team, working alongside other peer Senior Corporate Counsel and a wider team.
Key Responsibilities
Commercial Transaction Management: Structure, draft, and negotiate complex commercial agreements for direct and indirect Public Sector sales routes, with a dedicated focus on large UK public sector procurements and strategic government framework agreements (including BOS2 and other major government frameworks).
Contract Negotiation: Lead negotiations of Master Services Agreements, Order Forms, Professional Services agreements, and related commercial documentation either on Salesforce paper or government paper (within Salesforce’s approved parameters).
Public Sector Expertise: Navigate and respond to complex public procurement requirements, e.g. working on requests for proposals/informations, ethical walls agreements, drafting clarification questions, and ensuring strict compliance with UK public sector procurement regulations.
Stakeholder Management: Partner with senior sales teams and business stakeholders across the UK & Ireland region to enable high-stakes deals and provide strategic legal guidance.
Risk Management: Assess complex commercial and legal risks unique to public sector contracting, provide practical advice, and escalate matters appropriately to leadership when needed.
Cross-functional Collaboration: Work closely with other legal team members across EMEA and global teams, as well as with procurement, finance, and operations teams.
Case Management: Utilize Salesforce's internal systems to track legal cases, manage workflows, and maintain matter visibility.
Essential Skills & Experience
Qualified Solicitor with current practicing certificate (England & Wales) or equivalent legal qualification from a common law jurisdiction.
10+ years of PQE, ideally gained in-house at a technology company or in private practice advising tech clients and/or government entities.
Deep public sector expertise, with a distinct preference for an authoritative understanding of UK procurement legislation, government in-house experience and/or extensive experience with UK government frameworks (e.g. G-Cloud, BOS2) and complex public sector contracts.
Excellent drafting and negotiation skills with a sophisticated ability to balance commercial objectives with legal risk management.
Strong judgment and problem-solving skills, able to provide pragmatic, business-focused legal advice.
Project management capabilities, including the ability to manage multiple complex transactions simultaneously.
Self-starter mentality with ability to work independently and escalate appropriately.
Personal Attributes
Collaborative team player with a kind and approachable demeanor.
Strong communicator able to translate complex legal and procurement concepts for business audiences.
Detail-oriented while maintaining sight of business objectives.
Adaptable and resilient, comfortable with ambiguity and changing priorities.
Customer-centric mindset, focused on enabling deals while managing risk appropriately.
Good sense of humor and positive attitude.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
*LY-I
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As an established Enterprise Account Executive, you know how to navigate complex, high-stakes sales cycles within the Dutch technology landscape. You are deeply knowledgeable about your clients’ specific operational challenges and overarching business objectives, possessing a proven ability to translate these into high-impact, value-based propositions at both the operational and executive level.
You excel at collaborating with internal cross-functional teams and act as a strategic expert in your domain. Your storytelling skills are unmatched, allowing you to present seamlessly to business line owners and C-suite stakeholders across multiple departments. Thriving in dynamic environments, you are comfortable shifting gears at a moment’s notice while consistently delivering an exceptional level of customer service.
Relationship Management: Develop key customer stakeholder relationships and drive deep customer satisfaction across assigned enterprise accounts in the Netherlands.
Strategic Account Ownership: Develop and execute the overall long-term growth strategy for your assigned accounts, tightly aligned with the customers' core business objectives and digital transformation roadmaps.
Deal Orchestration: Lead complex, end-to-end sales processes through the strategic engagement of appropriate internal resources, including Solution Engineers, Professional Services, Salesforce Executives, and external Partners.
Territory Planning: Conduct thorough territory identification and research to formalize a localized go-to-market strategy, creating a highly qualified target account list within your first 30 days.
Platform Evangelism: Articulate and share the broader Salesforce value proposition to maximize platform adoption and satisfaction for both existing and new customers.
Account Expansion: Drive net-new growth, cross-sell, and upsell initiatives within your assigned enterprise portfolio.
Account Planning & Strategy: Proven capability to establish comprehensive plans to achieve sales objectives by effectively identifying, mapping, and qualifying enterprise opportunities.
Research & Deep Discovery: A track record of uncovering a prospect’s current friction points, business challenges, and strategic goals based on concrete customer use cases and value hypotheses.
Tailored Solutioning: Ability to identify compelling value propositions that address modern workplace needs by demonstrating a deep understanding of collaboration, automation, and AI technology solutions.
Localization & Communication: Fluency in Dutch and English. Strong capability in interacting with Dutch business leaders in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
Resource Application: A results-oriented mindset that continuously leverages the full capabilities of available internal tools, data, and resources.
Team Selling: Strong alignment with the full capacities of the wider Salesforce account team and partner ecosystem to support complex deals and guarantee customer success.
Experience will be evaluated based on alignment to the core competencies for the role (e.g., professional sales experience, extracurricular leadership roles, military experience, volunteer work, etc.).
Excellent interpersonal and communication skills with a high degree of executive gravitas.
Formal training in recognized Enterprise Sales Methodologies (e.g., MEDDPICC, Value Selling, Challenger).
Demonstrated ability to build complex business cases, map service requirements, and successfully craft and lead strategic alliances.
About the Team: Technical writers in the Content Experience organization at Salesforce produce documentation and user assistance that helps customers get the most out of our products. We work closely with product managers, engineers, and the user experience team in an Agile development environment to produce online help, guides, videos, and in-app assistance for administrators, users, and developers.
What We’re Looking for: You’re a problem solver with excellent people skills who knows what your customers need. You have proven experience writing easy-to-read help, UI text, and guides, and creating videos, tutorials, and other user assistance for enterprise business applications. You're a great match if you're self-directed, passionate about technology, produce high-quality documentation, and understand how your work contributes to the overall success of the product. You understand that autonomy and teamwork aren’t opposing, but complementary, values. You will support scrum teams, and use the latest tools and processes in an Agile development environment to deliver the best work of your career!
Responsibilities: Own, create, and maintain documentation and in-app assistance for the Salesforce application, primarily Agentforce Sales.
Required Experience/Skills:
Under 2 years of experience as a writer, editor, or developer,
Undergrad or Masters graduate within 12 months of grad date
Ability to adhere to existing styles and processes
Ability to learn new technologies quickly
Experience creating online help
Ability to meet tight deadlines
Focus on quality and details
Knowledge of XML or HTML
Strong team player
Customer advocate
Bachelor's degree in a technical or communications field
Desired Experience/Skills:
Experience documenting software
Experience with video and image editing software (Camtasia)
Experience with source control software such as Perforce or Git
Experience with authoring tools such as Oxygen XML Editor
Experience with Markdown and AI tools, such as Claude Code or Cursor
At Salesforce, our values are our superpower. We're purpose-driven high performers, lifelong learners, and innovators shaping what's next in AI. Through our Employee Impact programs, employees can leverage giving and volunteering benefits ($10K in donation matching and 7 days paid volunteer time off) to create meaningful change in their communities.
The Employee Impact Program Manager, LATAM will oversee our employee base across Latin America and key eastern U.S. markets — supporting the LATAM Employee Impact Council across 4 countries and 7 U.S. Employee Impact Councils. This role is responsible for increasing programmatic impact, engaging employees at scale, and building sustainable systems to support a diverse market.
Key Roles & Responsibilities:
Responsible for driving strategic employee impact programming for all Salesforce employees across Latin America and the eastern United States.
Support and enable the LATAM Employee Impact Council spanning 4 countries and 7 U.S. Employee Impact Councils to deliver effective volunteering opportunities that are locally meaningful.
Champion education volunteering initiatives across LATAM and eastern U.S. markets, working toward the global goal of hubs adopting schools and contributing to the education volunteer hours target.
Drive AI-focused volunteering initiatives, particularly in AI Education and Upskilling, leveraging Salesforce's expertise to address digital literacy gaps and prepare communities for AI-driven economic opportunities.
Establish regional goals, measure outcomes, and partner with the operations team to evaluate process and performance on a consistent and timely basis.
Build strong partnerships with regional leaders to champion Employee Impact initiatives, creating targeted plans that drive awareness, participation, and measurable increases in giving and volunteering.
Partner with communications and enablement teams to develop compelling storytelling and resources that inspire employee participation in VTO.
Serve as a thought partner to identify program improvements, expansion, and new programmatic opportunities that align with the global team’s overall strategic goals.
Design and execute high-impact multi-market events for quarterly key company moments, such as Global Volunteer Month, that drive both employee engagement and measurable community impact.
Collaborate across internal impact partners to help identify, assess, and engage strategic community partnerships.
Build and maintain relationships with strategic nonprofit partners across LATAM.
Other projects and activities as assigned.
Qualifications:
5-7+ years experience in managing corporate employee engagement programs or community involvement initiatives.
Cultural competency and experience working across diverse markets in Latin America; ability to adapt programs to local contexts while maintaining global brand consistency.
Bilingual proficiency in English and Spanish (written and spoken). Proficiency in Portuguese is a plus.
Proven experience in building best-in-class programs; deep knowledge of the latest social impact and employee engagement trends.
Strong organizational and project management skills, with meticulous attention to detail and the ability to manage several projects simultaneously.
Outstanding interpersonal skills and ability to excel as a team across multiple geographies and time zones.
Ability to effectively interface at the senior executive level.
Comfortable speaking publicly to represent the Impact team at internal and external events, and among colleagues at all levels of the company.
Proven ability to manage high-volume requests from a large employee base while maintaining process discipline; skilled at setting clear boundaries and expectations to prevent ad-hoc requests from derailing strategic program goals.
Proficiency in Google applications and experience with Salesforce and Slack preferred.
We are seeking a highly motivated and experienced Director of Public Affairs to operationalize and drive our public affairs campaign program. Reporting directly to the Vice President of Public Affairs and Strategic Relations, this role is central to translating strategic priorities into integrated, results-driven campaigns that advance the company's policy objectives, support our sales teams, protect and grow our reputation, and expand its influence with policymakers, third-party stakeholders, and the public.
The ideal candidate brings deep experience executing sophisticated public affairs strategies—spanning strategic communications, earned and paid media, coalition building, and issues management. This is a high-impact, execution-focused leadership role for a person who thrives in a fast-moving environment and can seamlessly translate policy goals into compelling public narratives and tangible advocacy outcomes.
Oversee the end-to-end operationalization of the public affairs campaign program, from planning through performance measurement.
Design, implement, and manage integrated public affairs campaigns spanning earned media, paid media, digital advocacy, and direct stakeholder engagement.
Oversee the full lifecycle of campaign communications—planning, content production, channel execution, and reporting—ensuring tight coordination across functions and in collaboration with the Corporate Communications team.
Build and manage project plans, timelines, budgets, and vendor relationships to keep campaigns on track and on strategy.
Develop and maintain a campaign infrastructure that enables rapid response and long-term narrative building simultaneously.
Develop compelling, audience-specific messaging and narratives that advance the company's public policy priorities across diverse stakeholder groups.
Quality-control a range of communications materials, including talking points, op-eds, fact sheets, policy briefs, digital content, and executive collateral.
Partner with corporate communications to integrate public affairs narratives into broader company storytelling, particularly in earned media.
Ensure media partnerships and paid media campaigns are directed toward priority policy issues.
Build and operationalize a grasstops employee advocacy program, coordinating with government affairs teams to activate internal champions.
Represent the company at relevant events, conferences, and stakeholder forums to advance policy relationships and organizational visibility.
Work with the Federal Affairs team to grow participation and engagement in the political action committee.
Anticipate emerging policy, political, and reputational risks, and proactively develop rapid response and scenario planning frameworks.
Lead crisis and issues communications planning, serving as a key cross-functional coordinator when challenges arise.
Monitor legislative, regulatory, and political developments to assess impact on company operations and public positioning.
Collaborate with Legal, Policy, Product, and Executive Communications teams to ensure consistent, defensible messaging during sensitive periods.
Serve as a critical connector across the Public Affairs, Government Affairs, Commercial, and Communications functions.
Advise internal business leaders and executives on public affairs dynamics, emerging risks, and strategic opportunities.
Manage and direct external resources, including agencies, consultants, and digital vendors, to maximize campaign effectiveness.
Support the VP of Public Affairs in developing team strategy, operational frameworks, and function-wide initiatives.
Ability to manage a small team with the potential to grow your people leadership skills.
Bachelor's degree in Communications, Public Affairs, Political Science, Public Policy, or a related field.
10-15 years of experience in public affairs, strategic communications, political campaigns, or a closely related field.
Demonstrated success executing integrated public affairs or advocacy campaigns from inception through measurement.
Deep knowledge of the U.S. policy and legislative landscape and processes, with experience working across federal and/or state levels.
Exceptional written and verbal communication skills, with the ability to translate complex policy issues into clear, persuasive narratives.
Proven ability to manage multiple high-priority workstreams simultaneously in a fast-paced environment.
Experience managing agency and vendor relationships, budgets, and cross-functional project teams.
Strong political instincts and judgment, with the ability to anticipate and navigate sensitive issues.
Background in political campaign management, government, or public affairs agency settings.
Familiarity with digital advocacy platforms, paid media tools, and grassroots mobilization technology.
Experience with grasstops and third-party coalition program development.
Prior work on AI, data privacy, or tech policy issues is a plus.
This position is based in Washington, DC or San Francisco, CA and will work a hybrid schedule in the office 3 days a week. Candidates in either location will be considered; occasional travel between offices and to key policy events is expected (approximately 15–20% of the time).
We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!
The Headless 360 platform is the backbone of the world's most trusted AI-powered enterprise applications—and the team behind it is growing. The Product Marketing team plays a pivotal role in driving the go-to-market strategy for our most strategic product areas, including the Headless 360 platform, which includes Security, Trust, and the broader developer and technical buyer ecosystem.
Salesforce is looking for a Senior Manager, GTM Product Marketing to join the Headless 360 platform Go-to-Market team. This is a high-impact, cross-functional role at the intersection of product, sales, and field enablement. You will own the development and execution of GTM programs, sales plays, and field activation strategies that drive pipeline, seller productivity, and revenue growth for the Platform business.
This role sits within the Go-to-Market team and requires a seasoned marketer who can operate strategically while rolling up their sleeves to execute. You'll work closely across the broader Product Marketing org, and with Product Management, Sales, Field Marketing, and Sales Programs to ensure the field is always equipped, aligned, and activated.
GTM Strategy & Program Development
Lead end-to-end GTM planning and execution for Headless 360 platform priorities, including new product launches, feature releases, and key selling moments
Develop integrated GTM frameworks — including audience segmentation, messaging architecture, value propositions, and competitive positioning — that translate product capabilities into field-ready programs
Partner with PMM and Product Management to deeply understand the roadmap and translate it into compelling narratives and sales assets
Sales Programs & Field Activation
Design, build, and execute sales programs and plays that equip sellers to win across key segments, personas, and competitive scenarios
Create and maintain high-impact sales tools: pitch decks, battle cards, objection handling guides, demo scripts, ROI tools, and one-pagers
Drive field activation strategies aligned to selling motions across segments (SMB, Commercial, Enterprise, Global Accounts)
Enablement & Sales Readiness
Lead cross-functional enablement planning to ensure sellers are ramped and ready on new products, messaging, and GTM priorities
Develop and deliver enablement content and programs — including launch kits, training materials, and certification programs
Define success metrics for enablement and activation programs; track adoption and iterate based on field feedback and performance data
Cross-Functional Leadership
Serve as the GTM lead and primary PMM partner for Platform field-facing programs, aligning stakeholders across Product, Sales, Enablement, and Demand Generation
Influence without authority across large, matrixed organizations to drive alignment and execution
Present GTM strategies and program results to senior leadership
Experience & Background
5+ years of experience in product marketing, GTM, sales enablement, or a closely related field — ideally within enterprise SaaS or cloud software
Proven track record of designing and executing GTM programs and sales plays that demonstrably impact pipeline and revenue
Deep understanding of B2B sales motions, buyer journeys, and how sellers engage customers across the funnel
Experience with developer platforms, headless/composable architecture, or API-first products strongly preferred.
Strong background in security, trust, governance, and compliance, product marketing, or the ability to quickly build credibility in this space.
Skills & Competencies
Exceptional storytelling and messaging skills — ability to distill complex product capabilities into crisp, compelling narratives for diverse audiences
Strong program management skills with the ability to manage multiple workstreams simultaneously across a matrixed organization
Data-driven mindset: comfortable defining KPIs, analyzing performance data, and using insights to optimize programs
Outstanding written and verbal communication skills; experience presenting to executive audiences
Collaborative leader who thrives in fast-paced, high-growth environments
Leadership
Demonstrated ability to lead cross-functional programs and influence without authority
Track record of operating with autonomy and ownership at the Senior Manager level
As a member of the Controllership SSC team, the candidate can expect to work in a fast-paced, non-traditional environment while building relationships within the accounting team and the larger organization (i.e. Finance & Strategy, Revenue Recognition/Management, Revenue Operations, Treasury, Tax, and Compliance). The Senior Revenue Accountant is responsible for many aspects of general ledger-related activities focused on revenue accounting, proper application of US GAAP, various accounting transactions, monthly and quarterly close and balance sheet account reconciliations. In addition, the role will be involved in the 10-Q and 10-K processes, participate in SOX compliance, and interact with our external auditors for quarterly reviews and annual audits. We are looking for someone who has excellent problem solving skills, is a strong communicator, thrives on process improvement, and enjoys working in a challenging, fast–paced environment to support our continued success. The position is based in Hyderabad and rolls up under Worldwide Controller Organization.
Responsibilities
Prepare SOX documentation including the EAE documentation as part of SOX control execution/compliance
Skills/Experience
Understanding of ERP systems and willingness to learn quickly. Knowledge of other tools such as Workday Financials, Blackline, eGRC360, Tableau, Hyperion, Microsoft Excel, Slack, etc. is desirable
Passion in process improvement and automation
Willing to work in a challenging environment
Strong ability to respond quickly to various requests
Must be a self-starter - ability to self-motivate, adapt to change and work in a fast-paced environment
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Senior Engineering Manager - Slack (India)
Slack is looking for an Engineering Manager on the Growth engineering team. Dedicated to innovation, this team develops new Slack solutions designed to help customers seamlessly realise the full value of the product. It helps drive growth, education, deep engagement and monetisation of users on Slack by using a data driven and highly iterative process of building new features. We are an engineering team partnered with Product, Product Marketing, Design and Data Analytics and the work we do has a top-line impact on company goals.
This team’s mission is to make it obvious to commit to the premium Slack experience for companies for all sizes and locales. In this role, you will need to meld creative product thinking, a thirst for understanding people from a variety of backgrounds, and thoughtful use of data in order to build the best in class purchase and billing experience for enterprise software.
You’ll lead a hardworking team of frontend and backend engineers while growing out your team through recruiting efforts. We're looking for someone invested in their team's career development and that facilitates psychologically safe discussions around: project deliveries, process improvements, and mentorship. You should be well-versed in full-stack design principles and be able to give advice on code architecture and implementation.
What you will be doing
As a leader, you will bring your creativity, and expertise to the team for best practice guidance. You will craft the strategic roadmap strategies and oversee their implementation.
* Use data to make decisions about prioritisation and impact
* Have a real passion for experimentation
* Mentor and coach engineers on the team, helping them to develop into technical leaders
* Work closely with Product, Design, Data, and Marketing to conceive features that will help our users to successfully build their teams
* Build roadmaps and long-term team vision in partnership with the Product team
* Be accountable for driving project execution
* Define and ful-fill the engineering hiring plan for the team, including screening and interviewing.
* Anticipate future technical needs and craft plans to realise them
* Collaborate with other engineering leaders on priorities, processes, and policies
What you should have
* A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
* Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows.
* Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
* You have 4+ years of engineering management experience leading productive, high-functioning teams.
* You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience.
* Ability to weigh several and often conflicting constraints to make rapid decisions in a multifaceted and quickly-growing company
* You have enough technical experience to discuss architecture and product decisions with engineers.
* You have a proven history of shipping products with consistent execution.
* You are highly organised and thrive in rapid-paced environments.
* You don’t shy away from performance conversations and you recognise the relationship between objective feedback and career growth.
Benefits & Perks
* Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
* World-class enablement and on-demand training with Trailhead.com
* Exposure to executive thought leaders and regular 1:1 coaching with leadership
* Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
* For more details, visit https://www.salesforcebenefits.com/
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Senior Manager, Software Engineering", "Job_Requisition_Primary_Location": "India - Bangalore", "Job_Requisition_Ref_ID": "JR349577", "Time_Type": "Full time", "Countries": [ "India" ], "Regions": [ "Karnātaka" ], "Locations": [ "Bangalore" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Mexico---Mexico-City/Named-Account-Executive---Data-Foundation--Enterprise---Financial-Services-_JR349617", "External_Job_Posting_Start_Date": "2026-06-29", "Job_Description": "Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role:
We are looking for a highly motivated and experienced Prime Account Executive (AE) to join our Data Foundation team. In this role, you will be at the forefront of driving strategic sales initiatives, focusing on delivering innovative data solutions to our clients. You will leverage your expertise in data management, analytics, and cloud technologies to help clients unlock the full potential of their data.
The territory for this position is: Enterprise Accounts - Financial Services
Key Responsibilities:
Develop and execute a comprehensive sales strategy to achieve and exceed revenue targets for Data Foundation solutions.
Build and nurture strong relationships with key stakeholders, including C-level executives, within client organizations.
Identify and qualify new business opportunities, focusing on data-driven solutions that address client challenges.
Collaborate with cross-functional teams, including product, engineering, and customer success, to deliver tailored solutions that meet client needs.
Stay informed about the latest trends in data management, analytics, and cloud technologies to provide thought leadership to clients.
Prepare and deliver impactful presentations, proposals, and demonstrations that showcase the value of our Data Foundation offerings.
Negotiate and close complex deals, ensuring alignment with client objectives and company goals.
Maintain accurate and up-to-date records of sales activities, pipeline, and forecasts in the CRM system.
Qualifications:
Proven track record of success in enterprise sales, with a focus on data management, analytics, or cloud solutions.
Deep understanding of data foundation concepts, including data integration, governance, and analytics platforms.
Strong ability to engage with technical and business stakeholders to understand their needs and deliver value-driven solutions.
Excellent communication, negotiation, and presentation skills.
Results-oriented mindset with a passion for exceeding sales targets.
Proficiency in CRM software and other sales tools.
Bachelor's degree in Business, Computer Science, or a related field (preferred).
Fluency in Spanish and English
Why Join Us?
Be part of a cutting-edge team driving innovation in data foundation solutions.
Competitive compensation package, including base salary and performance-based incentives.
Comprehensive benefits, including health insurance, retirement plans, and professional development opportunities.
Collaborative and inclusive work environment that values diversity and creativity
About the Role
Salesforce is the #1 AI CRM — and we're not just building the agentic enterprise, we're hiring for it. As the Director of Data Analytics for Recruiting, you'll sit at the intersection of talent strategy and data intelligence, transforming raw hiring signals into the insights that power one of the most consequential recruiting organizations in tech.
This is a high-visibility role at a pivotal moment. We're not just tracking the talent market — we're building the systems that predict it.
Your Impact
Lead and develop a team of analysts focused on recruiting intelligence, competitive talent analytics, and workforce insights
Partner with Recruiting and ES leadership to define metrics, forecast trends, and deliver strategic recommendations that influence hiring decisions at the highest levels of the organization
Build and scale analytics infrastructure — including automated data systems, dashboards, and intelligence pipelines that surface competitive signals in real time
Drive the vision for agentic analytics workflows — architecting AI-powered tools that crawl data repositories, predict emerging talent trends, and generate tactical, data-backed recommendations before the market catches up
Synthesize competitive intelligence from job postings, talent movement, and skills signals across 100+ companies to inform recruiting strategy and role positioning
Present to senior leadership with clarity and conviction — translating complex analytics into compelling narratives that shape business direction
Champion self-serve analytics so recruiters and partners can move faster and smarter
What We're Looking For
Required
8+ years of experience in data analytics, workforce intelligence, or a related field
5+ years managing or leading analytics teams
Deep fluency in SQL, data visualization tools (Tableau, Einstein Analytics, or similar), and data modeling
Experience building and scaling data pipelines and intelligence systems
Strong track record of influencing senior stakeholders through data storytelling
Familiarity with talent market analytics, competitive intelligence, or recruiting operations
Preferred
Experience applying AI/ML or agentic workflows to analytics use cases
Background supporting HR, Recruiting, or Employee Success functions
Exposure to tools like LinkedIn Talent Insights, Workday, Gemini, Draup.
Comfort operating in fast-moving, ambiguous environments where the roadmap is yours to write
How You'll Succeed at Salesforce
You're someone who doesn't wait for the market to move — you see it coming. You believe the future of talent strategy is built on predictive intelligence, not reactive reporting, and you're ready to build the systems that make that real. You lead with Trust, act with urgency, and bring Innovation to every dataset you touch.
At Salesforce, we strive to create an accessible and inclusive experience for all candidates.
About the Role
We're seeking a Lead Analyst to join the Product-Led Growth (PLG) Analytics team at Salesforce. This role is the analytical backbone of our PLG engine — responsible for building the data infrastructure, owning funnel analytics, and translating data into clear, actionable insights that drive new logo growth.
You'll sit at the intersection of data engineering, business analytics, and growth strategy — working closely with our Director of Analytics and partnering with centralized data science, marketing, product, and GTM teams. You're hands-on first: you build things, you own things, and you make the team's analytical capability stronger every day.
Key Responsibilities
Analytics & Data Infrastructure
Build, maintain, and improve the PLG data infrastructure, including datasets that power end-to-end funnel analytics from top-of-funnel acquisition through monetization, expansion, and retention
Partner with data engineering to develop and maintain a single source of truth for PLG performance data, ensuring accuracy, reliability, and scalability
Define, track, and evolve key PLG metrics — including CAC, LTV, free-to-pay conversion, trial conversion, and PQL performance — creating dashboards and reports that are clear, trusted, and widely adopted
Set standards and best practices for data visualization and dashboard creation within the PLG analytics function
Funnel Analytics & Experimentation
Lead complex funnel diagnostics, identifying conversion gaps and high-impact opportunities across the self-serve funnel
Design, execute, and analyze A/B and multivariate experiments with strong statistical rigor, translating results into clear recommendations
Support attribution modeling work in partnership with centralized data science teams, contributing to a clearer understanding of channel contribution and PQL conversion paths
Proactively conduct analyses that anticipate business needs rather than waiting to be asked
Stakeholder Collaboration & Communication
Partner directly with director-level stakeholders across Marketing, Product, GTM, and Sales to align on metrics, priorities, and analytical deliverables
Translate complex analytical findings into audience-appropriate language — clear, concise narratives and visualizations that enable decision-making without requiring the audience to interpret the data themselves
Participate in the development and ongoing maintenance of the team-level PLG analytics roadmap
Coach and mentor junior team members, including supporting the Growth Analyst in developing their analytical skills and data fluency
Qualifications
5–7 years of experience in growth analytics, digital marketing analytics, or product analytics, preferably in a SaaS or B2B environment
Expert proficiency in SQL; advanced Tableau or equivalent data visualization tool; working knowledge of dbt
Demonstrated experience leading end-to-end analytical projects independently — from scoping through delivery — in ambiguous, fast-moving environments
Strong working knowledge of A/B testing and experimentation design, including statistical significance, power analysis, and causal inference techniques
Experience building or contributing to data pipelines and datasets in collaboration with data engineering teams
Solid understanding of PLG or self-serve SaaS funnels, including conversion metrics, funnel diagnostics, and attribution modeling
Strong communication skills — able to lead discussions with senior stakeholders and present complex findings with clarity and confidence
Familiarity with AI tools and the ability to apply them to improve analytical workflows and efficiency
The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile Core and Marketing Cloud customers.
You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers.As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events.As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents.
The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs.The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to going above and beyonds, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly.
Your Impact
Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion for Salesforce Marketing Cloud applications.
Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
Help your Sales, Service or Marketing Cloud customers achieve their business goals and outcomes on the Salesforce platform by:
Coordinating the completion of the Signature Success catalog of services as required for your customer.
Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer
Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation
Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.
The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need.
Minimum Requirements
+5 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.Demonstrated expertise of 2+ years within the Salesforce Ecosystem, specifically in Sales, Service or Marketing Cloud, including comprehensive knowledge of its product features, capabilities, optimal use cases, and strategic deployment.
Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Knowledge of software development process and design methodologies
Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects
Available for a flexible schedule, 3 days in-office.
Preferred Requirements
Knowledge of Salesforce Core products and features, capabilities, best use, and how to deploy are a plus.Salesforce Certifications (Salesforce Certified Platform Foundations, Salesforce Certified Platform AdministratorCloud Admin, Marketing Cloud Consultant or similar)
Knowledge and certifications in Data Cloud and Agentforce.
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Customer impact from day one. Strategic clarity and Execution that sticks.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
The Enterprise API team within Platform Services owns the APIs and frameworks that power how customers, partners, and AI agents — including Agentforce — interact with Salesforce data at scale. The Enterprise API portfolio (REST, SOAP, Bulk APIs, and the SOQL query language) handles billions of requests per day across every Salesforce Cloud.
As a Director of Product Management, you own the strategy, roadmap, and delivery for this portfolio and lead a cross-functional team of 20+ engineers across multiple geographies. You aren't just managing a feature backlog; you are forming the point of view on what the portfolio becomes as AI agents complement human developers as primary API consumers integrating with Salesforce in a headless context.
To be successful, you need excellent communication skills and a developer-centric mentality. Your customers are API producers and consumers, and you will ensure Salesforce meets their needs through the platform products you own. You work across Clouds with cross-functional partners to collect, vet, and prioritize requirements, then drive the roadmap and long-term direction from there.
Portfolio Strategy: Define and defend the long-range plan and vision for the Enterprise API area, looking several releases ahead to how the portfolio evolves as AI agents and Model Context Protocol (MCP) clients become the primary callers. Decide what gets prioritized over the next 6 to 12 months and what gets cut, then build the business case that wins leadership's backing. Ground the plan in the competitive landscape, and factor in where an AI-first or AI-infused approach differentiates the portfolio, unlocks value, and accelerates time-to-market. Plan and implement the short-term (3 to 6 months) roadmap alongside engineering, architects, and tech writers.
Data Movement and Query at Scale: Own product direction for how large data volumes move through and are queried across the platform: Bulk API evolution, data synchronization across the unified platform, Data Loader modernization, and the SOQL query language. Partner with Cloud teams on ingestion patterns and usage analytics.
Security and Trust: Own the trust posture for the portfolio, including API authentication modernization, legacy feature retirements, API scope evolution, API version retirement, and breaking-change governance. When an API security issue escalates, you are the product lead accountable for the response.
Go-to-Market and Evangelism: Connect with Enterprise API customers at Dreamforce, TrailblazerDX, World Tours, community events, and advisory conversations. Serve as the trusted subject-matter expert who engages customers and partners directly to understand their unmet needs. Deliver the full release go-to-market suite each cycle, including release notes, demos, and enablement content (e.g. blogs, podcasts, live streams).
Voice of the Customer: Act as the main point of contact for feedback and escalations on this highly technical portfolio across customers, partners, sales, and customer success. Turn what you hear into evidence. Find the pattern across accounts, tell the loud request apart from the broad trend, and decide where the signal changes the roadmap and where it does not.
You have 8+ years of product management experience, including at least four years owning developer-facing or platform infrastructure API products, and can show evidence of authoring and defending a portfolio strategy, not just executing a feature roadmap.
You have hands-on working knowledge of API architectures, protocols, and specifications, including REST and OpenAPI, SOAP, GraphQL, OAuth 2.0, and API versioning patterns. You exercise the APIs you own directly with clients like cURL and Postman, and you can read and prototype against them rather than work from secondhand accounts. You also have a clear point of view on what changes when the caller is an AI agent and not a human developer.
You have a proven track record of using AI tools to build working artifacts yourself: prototypes, proofs of concept, API clients and consumers, automations, and workflows that feed directly into what engineering builds. You make them tangible and interactive, bringing product requirements documents (PRDs) and specs to life and accelerating the development cycle.
You generate direction rather than wait for it. You identify problems and form a point of view before being asked, build the artifact, and drive alignment across engineering and leadership without instruction.
You make sound calls on high-risk, hard-to-reverse decisions: API contracts, deprecations, and breaking changes where a wrong move costs customers years of pain. You reason through the second- and third-order effects before they land, and you bring commercial discipline to the portfolio, including adoption metrics, usage telemetry, cost-to-serve analysis, and competitive awareness.
You write clearly across requirements documents, strategy papers, executive briefs, and developer content, and you engage directly in customer advisory calls and field escalations. You adapt to the audience in front of you, and the way you frame the portfolio's direction and tradeoffs gets picked up and reused by partner teams across Clouds.
You hold a BS or MS in Engineering, Computer Science, or related fields, or have equivalent experience in technical leadership roles.
You have prior experience at Salesforce or a comparable enterprise platform (SAP, Microsoft, ServiceNow, Workday), and familiarity with Salesforce Core APIs as a builder, architect, or consultant.
You have experience with AI agent frameworks, Model Context Protocol, or agentic orchestration patterns, especially access control and authorization when the caller is a non-human principal.
You are hands-on with API clients and command-line tooling (cURL, command-line interfaces), and able to read code and build lightweight prototypes against an API to pressure-test its design.
You have experience with API management platforms (MuleSoft Anypoint, Postman, Kong, Apigee) or API governance programs (standards bodies, specification authoring, breaking-change detection).
You have experience leading product teams across multiple time zones, with comfort driving decision velocity asynchronously alongside engineering counterparts in the US and abroad.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers.
As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events.
As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs.
The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly.
Your Impact
Function as the Marketing Cloud Subject Matter Expert (SME) for the technical and operational configuration (and needs) of the customer.
Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion.
Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
Help your customers achieve their business goals and outcomes on the Salesforce Marketing platform by:
Coordinating the completion of the Signature Success catalog of services as required for your customer
Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer
Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation
Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.
Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer’s need.
Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs.
Minimum Skills:
Experienced professional with 5+ years of relevant industry expertise in Technical Customer Success, Customer Success Manager, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.
Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Coordinate and work closely with high volume events and/or key events for the customer.
Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects.
Preferred Requirements:
+2 years in Salesforce Ecosystem.
Salesforce product certifications are a plus (Marketing Associate, Marketing Cloud Administrator, Salesforce Certified Associate, Marketing Cloud Account Engagement Specialist, Marketing Cloud Email Specialist).
Deep understanding of Marketing Cloud, marketing automation, personalization, advertising, and/or marketing platforms.
Deep understanding of Digital Marketing processes, challenges and trends
Knowledge of Salesforce Marketing Cloud features and applications and able to articulate the value and how a Customer can benefit from Signature Success for Marketing Cloud
Knowledge of Salesforce product suite and features, capabilities, best use, and how to deploy, including knowledge of the Salesforce platform and ecosystem.
Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
This position will require you to work from your local Salesforce office 3 to 4 days a week.
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As a Forward Deployed Engineer, you'll be at the forefront of bringing cutting-edge AI solutions to our most strategic clients. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end-to-end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond. You'll be a hands-on leader, shaping technical strategy and ensuring successful outcomes.
Drive Tangible Outcomes through Hands-On Implementation: Be responsible for the end-to-end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
Build Transformative AI Solutions: Take primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.
Engineer Bespoke Agentic AI Solutions: Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
Data Configuration & Integration : Own the entire data lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.
Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go-to expert for unblocking progress.
Drive Agentforce Innovation: Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions.
Become a Trusted Strategic Partner: Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions.
Conduct Deep-Dive Technical Debugging and Root Cause Analysis: Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
Lead Rapid Prototyping and Iteration: Quickly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.
Implement and Enforce Best Practices: Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.
Experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment
Strong background in Computer Science or a related engineering discipline
Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex)
Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks
Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery)
Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development
Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives
Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders
Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects
Ability to travel upto 25% of the time, as needed to customer sites
Extensive experience with Salesforce Data Cloud and/or Agentforce platform
Experience developing and deploying conversational AI solutions within highly regulated industries
Expert-level experience with Apex and/or Python coding languages in a professional setting
Prior experience in a customer-facing, hands-on technical lead or architect role
Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect)
Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds)
Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development
Experience contributing to open-source AI frameworks or libraries
The Experience
The Account Executive, Data Solutions, is part of the Swiss Sales team at Salesforce, responsible for driving incremental subscription and cloud revenue across a defined set of enterprise accounts. In this role, you will maintain and grow relationships within assigned accounts, maximise the Salesforce data solutions footprint, and translate complex organisational challenges into data-driven outcomes for customers.
We are looking for an Account Executive who brings tenacity, perseverance, and a genuine passion for customer success — with the ability to engage at the highest levels of a customer organisation and develop a strategic, long-term account vision.
What You'll Actually Be Doing
Develop and execute a strategic business plan for each assigned account — identifying core customer requirements, mapping Salesforce data solutions to agreed outcomes, and selling to executive-level decision makers up to and including C-suite level.
Build and manage your own pipeline for both short and long-term opportunities, working with strategic partners and marketing to develop account-specific plans including events, seminars, and roadmap sessions.
Maintain accurate forecasting and opportunity management using Salesforce Customer Relationship Management (CRM) tools, qualifying against the MEDDIC (Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion) sales methodology and delivering against quarterly revenue targets.
Drive incremental growth within assigned accounts by identifying new opportunities, expanding the Salesforce footprint, and ensuring customers achieve measurable, data-driven business outcomes.
You're Our Person If...
You have 5 or more years of experience in a field sales role selling enterprise software solutions, with a proven track record of hitting and exceeding sales targets.
You have a deep understanding of the power of data and its impact on business decision-making, with the ability to translate complex organisational challenges into compelling data solutions.
You have in-depth knowledge of enterprise customer decision-making processes, goals, and strategies, and are comfortable engaging at C-suite level.
You are fluent in German and English and thrive in a complex, multi-stakeholder sales environment.
Even Better If...
You have direct experience with data management, data integration, or cloud data platforms in a Swiss or DACH enterprise market context.
You have familiarity with structured sales methodologies such as MEDDIC and experience working with strategic partners to drive joint pipeline development.
This role combines technical and commercial responsibilities. You will drive growth in your assigned customers and use cases by leading stakeholders, managing executive relationships, and creating and implementing consumption plans. Additionally, you will act as the post-sale technical lead for Data Cloud & Agentforce, leveraging your expertise and technical credibility to engage and communicate effectively at all levels within an organization. You will be responsible for developing and implementing technology strategies and providing architectural guidance to ensure Data Cloud and Agentforce integrate seamlessly with customers' existing systems.
You will build and nurture positive relationships to help customers progress on their Data Cloud consumption journey, ensuring the platform delivers value. The Consumption Lead works directly with customers that can vary in their market segment, size, solution complexity, and life cycle, all depending on the customer's needs.
You are a constant learner — curious, empathetic, and with a strong bias for action. This is an IC (individual contributor) role.
As a trusted advisor you will successfully influence customer outcomes and accelerate Data Cloud & Agentforce consumption. You will:
As a deep subject matter expert, you will bring a rare set of technical proficiencies:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For, thirteen years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world.
This position is based in Hyderabad and rolls up under the Controllership India Controller within the worldwide Controller Organization. The Manager- Accounting is responsible for many aspects of financial activities ranging from application of the US and local GAAP’s to accounting transactions, the monthly financial close, financial statement preparation in compliance with INDAS standards in a fast-paced, non-traditional, multi-country and multi-currency rapid growth environment in Asia Pacific, specifically India. In addition, she or he needs to interact with our external auditors to ensure annual audits are completed on time and to ensure local compliance.
Responsibilities
Maintain full set of books for India as per INDAS compliances
Monitor compliance with Corporate Accounting instructions and applicable financial policies.
Good Understanding of IFRS/IND-AS accounting standards.
Co-ordinate statutory audit, ensuring that it is completed on a timely basis
Ability to work independently with all stakeholders to ensure that all tasks are completed on time and any changes communicated.
Monitor compliance with Local IFC frameworks and highlight risks proactively.
Drive special projects through to completion
Required Skills/Experience
9+ years of relevant professional experience, with at least 5 years in a Big 4, with main focus on financial statements preparation as per INDAS in a multinational dynamic environment and ability to deliver results. Qualified CA or equivalent desirable.
Deep understanding in India Compliance requirements with practical experiences
Understanding of ERP systems and willingness to learn quickly. Knowledge of other tools such as Workday Financials, Blackline, eGRC360, Tableau, Hyperion, Microsoft Excel,Workiva Slack, etc. is desirable
Passion in process improvement and automation
Excellent communication and interpersonal skills
Able to engage peers, team members and stakeholders in India and other regions. May require to participate occasionally in conference calls outside office hours.
Willing to work in a challenging environment
Strong ability to respond quickly to various requests
Must be a self-starter - ability to self-motivate, adapt to change and work in a fast-paced environment
A team player
*LI-Y
", "Job_Family_Group": "Enterprise Technology & Infrastructure", "Job_Posting_Title": "Product Compliance Engineering - Senior Analyst", "Job_Requisition_Primary_Location": "Washington - Bellevue", "Job_Requisition_Ref_ID": "JR349660", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,200 - $176,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Washington" ], "Locations": [ "Bellevue" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Washington---Seattle/Director--Sales-Compensation_JR349509", "External_Job_Posting_Start_Date": "2026-07-13", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "The Success Manager demonstrates deep business, industry, and product knowledge to partner with customers and guide them to accelerate business value and return from their investment with Salesforce.
In this role, the Success Manager will specialize in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realization.
They are aligned at the key partner levels, building and encouraging positive relationships to help customers progress on their digital journey. Success Managers work directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customer's needs.
The ideal Success Manager will possess both a Cloud specialization and industry skills that enable them to speak the customer language.
Responsibilities
Use our Customer Success Methodology to understand their goals, assess their capabilities, and provide recommendations to help them accelerate the achievement of their business and technology objectives
Develop an understanding and knowledge of customers' Salesforce implementation and evangelize the capabilities of Salesforce across all of our Clouds
Guide a customer on organizational strategy, governance and organizational change standard processes based on customer needs
Demonstrate hands-on Salesforce product knowledge by applying platform features and functions to customer business priorities and roadmap
Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan
Produce and implement a comprehensive adoption path showing the current state, target future state with a timeline, and an underlying enablement plan
Deliver business value and innovation to a customer's business by understanding our customers' key business challenges and potential for growth
Build and cultivate executive-level relationships with the customer's IT and business executive leadership, sponsors, and decision-makers to solidify our partnership and dedication to the customer business and IT sponsors and collaborators
Work with the account team and Salesforce Executives, optimally network within accounts from the executive level down, to help customers work towards their goals
When appropriate, recommend additional Salesforce services and advisory experts needed to drive success
Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates
Required Qualifications
Experienced professional with 7-10 years of relevant industry expertise
In-depth knowledge in one or more lines of business (LoBs) - a specific cloud or industry
Strong consulting skills and confirmed results working as a Trusted Advisor to drive business value for customers
Ability to drive effective and influential conversations at the C-level; facilitate difficult discussions and be adept at handling objections
Fluency in French & English is required for this opportunity
Preferred Qualifications
Solid understanding of Marketing Cloud and platform features, capabilities, and best use
Ability to articulate the importance and value of Governance to Business and IT executives
A good understanding of enterprise architecture principles is strongly preferred
Ability to quickly grasp and clearly explain technological and business concepts
Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
The ideal candidate should have an understanding of a retail company's e-commerce strategy, including omnichannel integration and online sales support, as well as insight into customer lifetime value, digital engagement, and conversion optimization
The Experience:
Commerce Cloud Engineering is transforming how we build and ship software by putting AI at the center of the developer workflow. We're hiring a Lead Software/Release Engineer to build the tooling, automation, and release infrastructure that make AI a first-class part of how our engineers code, review, test, and deploy.
This is a hands-on lead role. You'll write production code, set technical direction, and own the systems that move AI-native development from experiment to everyday practice across a large engineering org. Your impact is measured by how much faster, safer, and smarter the engineers around you ship.
What You'll Actually Be Doing:
You're Our Person If You Have:
Even Better If You Have:
Why This Role?
You'll be at the leading edge of how a major engineering org adopts AI - not as a side project, but as core infrastructure. We value pragmatic automation, data-driven decisions, and a high bar for reliability. If you want leadership and hands-on engineering without the tradeoff, and you want to shape how AI changes the way software gets built, this is it.
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Lead Release/Software Engineering", "Job_Requisition_Primary_Location": "Massachusetts - Burlington", "Job_Requisition_Ref_ID": "JR349562", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Massachusetts" ], "Locations": [ "Burlington" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Washington---Seattle/Manager--Technology-Program-Management_JR349279-1", "External_Job_Posting_Start_Date": "2026-07-31", "Job_Description": "Salesforce’s Office of Ethical and Humane Use helps ensure our products are built, deployed, and governed in ways that earn trust. Our Policy team develops and operationalizes policies across Salesforce and Slack, including work related to platform safety, AI policy, regulatory compliance, child safety, and other high-stakes trust and safety domains.
We are hiring a Trust & Safety Operations and Tooling Manager to help scale this work for the AI era. This is an individual contributor role for a hands-on builder who will help transform manual processes, fragmented systems, bespoke reporting, and human-intensive review into durable, AI-enabled systems that improve speed, consistency, visibility, and accountability.
The right person thinks in systems, understands policy and trust and safety operations, and is energized by using data, automation, and AI tools to make complex work more scalable and effective. They will be comfortable translating messy operational problems into practical solutions, including dashboards, workflow automations, data models, reporting pipelines, decision-support tools, agentic workflows, and process improvements.
This role offers the opportunity to build practical AI-enabled workflows in a high-impact environment, while ensuring human judgment, safety, accountability, and responsible governance remain central to how critical trust and safety decisions get made.
Build the operating system for policy operations. Map current workflows, identify manual pain points, and design scalable systems for intake, triage, review, enforcement, escalation, reporting, and quality measurement.
Improve our data foundation. Help clean, structure, and connect policy operations data across tools and platforms so the team can reliably measure volume, outcomes, risk patterns, SLAs, quality, and operational health.
Create dashboards and reporting infrastructure. Build self-serve dashboards and recurring metrics views that reduce manual reporting and give leaders better visibility into policy operations, DSA compliance, child safety, and other high-priority programs.
Design AI-enabled policy workflows. Identify where AI agents, automation, classifiers, workflow tools, or AI-assisted development can improve speed, consistency, signal detection, case preparation, reporting, and reviewer support.
Support high-stakes compliance and safety programs. Help build reliable systems for programs such as the Digital Services Act, child safety, and other policy enforcement obligations, with appropriate audit trails, human review, quality checks, and escalation paths.
Partner across Salesforce and Slack. Work closely with Policy, Operations, Product, Engineering, Security, Data, Legal, and platform teams to translate policy needs into practical technical and operational solutions.
Support tool and process transitions. Help the team move from legacy tools and fragmented workflows into more scalable systems.
Raise the team’s technical fluency. Enable policy and operations teammates to use dashboards, workflow tools, AI-assisted systems, and reusable processes in their day-to-day work.
5+ years of experience in trust and safety operations, policy operations, product operations, technical program management, data operations, analytics, compliance operations, or a related field.
Experience improving operational workflows in complex, cross-functional environments, ideally involving policy enforcement, content moderation, platform safety, compliance, fraud, abuse, risk, or user safety.
Strong systems thinking and an ability to translate ambiguous operational problems into clear processes, tools, metrics, and implementation plans.
Fluency with operational data, metrics, dashboards, and case management systems.
Comfort using AI-assisted development and automation tools, such as Claude Code, Cursor, GitHub Copilot, low-code tools, workflow builders, or internal agent platforms.
Ability to partner effectively with technical stakeholders, including Product, Engineering, Security, Data, and platform teams, while also communicating clearly with policy, legal, and operations teams.
Sound judgment in sensitive, high-stakes environments, including the ability to work carefully with data and workflows involving harmful or violative content.
Strong written communication, documentation, prioritization, and execution skills.
Prior experience in Trust & Safety, content moderation, online safety, platform integrity, child safety, regulatory compliance, or policy operations.
Experience working with operational systems such as Service Cloud, Zendesk, Jira, and Slack workflows; analytics and dashboarding tools such as Tableau or CRM Analytics; and technical integration concepts such as APIs, system integrations, or workflow automation.
Familiarity with Digital Services Act (DSA) compliance, CSAM detection workflows, Thorn, Lantern, hash-matching systems, classifier-assisted review, or similar safety technologies.
Experience designing human-in-the-loop AI workflows, QA systems, evaluation processes, audit trails, or operational quality programs.
Background working across multiple products, business units, or platforms.
Disclaimer: In this role, you may be exposed to sensitive, disturbing, or highly objectionable content. We prioritize the mental health of our teams and provide comprehensive wellness resources and support programs to help you navigate this aspect of the work.
", "Job_Family_Group": "Program & Project Management", "Job_Posting_Title": "Trust & Safety Operations and AI Tooling Manager", "Job_Requisition_Additional_Locations": "Georgia - Atlanta; Virginia - Mclean; Virginia - Herndon", "Job_Requisition_Primary_Location": "Washington - Seattle", "Job_Requisition_Ref_ID": "JR349279", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $123,100 - $186,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Georgia", "Virginia", "Washington" ], "Locations": [ "Atlanta", "Herndon", "Mclean", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/South-Africa---Johannesburg/Regional-Vice-President_JR349761", "External_Job_Posting_Start_Date": "2026-07-07", "Job_Description": "We are looking for a dedicated Regional Vice President to manage a team within our Digital Sales organization for Africa. The role will lead all aspects of a diverse team of Digital Account Executives in the Marketing and Commerce cloud business.
Our ‘Ohana’ Culture is a pivotal element of our success at Salesforce so your leadership will encompass strong energy, passion, and the ability to lead a multifaceted and motivated workforce. You'll be a valuable contributor to the Corporate Sales strategy in Europe whilst providing definition and implementation of the plan for EMEA Sales to achieve corporate objectives.
Your Impact:
We are seeking to hire an inspiring individual who will have responsibility for running the sales team covering the Africa markets within our growing Digital Sales operation.
Supporting Account Executives by participating in client meetings and engaging other corporate resources as required
Ongoing mentoring, coaching, and development of sales team which includes recruiting, hiring, and training duties
Conducting weekly revenue forecast meetings for respective territories
Coaching and professionally developing Account Executives regarding strategies to drive closure rates and opportunity identification
Consistently supervising and improving the sales activities of the team
Building a strong go to market strategy for your territory
Contributing to Salesforce's brand awareness and positive perception in the market
Being a strong partner to the internal recruiting team, driving initiatives to push for diversity & inclusion
Developing the Go To Market strategy for the region
Basic Requirements:
Strong demonstrated and validated software sales experience in Africa
Ideally MarTech and Commerce sales experience
Strong analytical abilities
Proven sales leadership experience
A passion for building a thriving and diverse team
Proven track record to create, lead and inspire impactful teams
Excellent presentation and executive engagement skills
Excellent listening skills with the ability to encourage and build trusted relationships (internally and externally)
A self-starter that can thrive in a fast-paced environment
A team-player who understands to collaborate across different business units and functions
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
As a Cloud Account Executive within the Service Cloud team, you would be responsible for selling the world's #1 platform application for Service, which is the fastest-growing application solution at Salesforce. You will be specifically targeting the accounts in the Financial Services verticals in the west region in India.
You will work in partnership with the existing account owners and will carry quota for the Service Cloud product sales. The Account Executive will formulate and implement a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and developing new customers in the space. This role will work both inside of large existing accounts as well as prospect and hunt to build new relationships in a set of assigned named accounts.
Your Impact:
You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
You will collaborate with customers on the Salesforce Service Cloud to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations.
You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.
Responsibilities:
Develop and implement successful Service & Support sales campaigns for clients contact/call/service centers
Personally create new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunities Leverage business from new & established relationships.
Strategize, negotiate & close business
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs
Required Skills/Experience:
Background selling Customer Service, Call Center solutions or Field Service.
Software / Saas Solution selling to the above mentioned Industry verticals will be an added advantage.
Minimum 10 years plus of experience with selling technology solutions
Experience managing and closing complex sales-cycles.Prospecting Skills Consultative/Solution focused selling experience
Strong background selling software/SaaS with outstanding quota attainment history and track record
Desired Skills/Experience:
Objection Handling Skills, Discovery Skills, Planning and Closing Skills
Consistent overachievement of goals
Good written, verbal, and presentation skills
Be creative with strong problem-solving skills and the ability to succeed in a fast-paced environment
Background working with a CRM system
Ability to work well as part of an extended sales team
Generous OTE + benefits + uncapped commissions
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with onboarding, product bootcamp, mentorship program, weekly coaching and development programs.
Salesforce is looking for a Pre-Sales Solution Engineer to join the Informatica Pre-Sales Solution Engineering team, and contribute to the growth of Informatica within Salesforce. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The sales team will rely on your technical and business acumen and product expertise throughout the sales cycle. You will work in a highly collaborative team and will become an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate and trusted advisor, you will connect the dots between the technical solution to the business value outcomes for your customers.
Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. We seek innovative thinkers who believe in the power of data to drive meaningful change and can communicate that AI requires trusted context using data that is delivered using the 3R principles - Robust, Responsible and Relevant.
Your Role Responsibilities? Here's What You'll Do
Perform all activities leading up to the delivery of a customer demo including discovery, technical qualification/fit, customer presentations, standard demos, and related customer facing communication
Respond to Request for Information/Proposal (RFI/RFP) documents
Manage customer engagements without support for your assigned accounts and opportunities
Collaborate with the wider Salesforce Data Foundations and Core teams, along with Product Management, Engineering, and Product Marketing functions to continuously improve Informatica’s products, use case positioning and marketing outcomes
Share best practices, content, and tips and tricks within your primary areas of responsibility
Stay current on certification of services required for your areas of responsibility
Partner with the Customer Success team on nurture activities for consumption and adoption support, including technical advisory, workshops, etc.
Provide customer feedback on product direction
Support CxO events, presentations and demos at marketing events without support.
These are qualifications you'll need to be successful:
Bachelors in Computer Engineering or related field.
5+ years of presales/technical sales, industry, or consulting experience
Basic technical knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.
Strong communication skills to support presentations, storytelling, and experience establishing communication and engagement with prospects specific to our Go-To-Market use cases
Experience engaging and creating relationships with influencers, coaches, decision makers, and partners
Ability to travel as needed (up to 50%) and to work flexible hours
Relevant experience in data integration, master data management, data governance products is highly preferred
Certification or working knowledge of Cloud ecosystems / data related Cloud technology (e.g. Snowflake, Databricks, AWS, Azure) is preferred
Basic knowledge of cloud computing security aspects is desirable
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role.
English and Italian language.
The typical base salary range for this position is EUR 70,425 to EUR 94,200 annually. Collective Bargaining Agreement: Quadri
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
Account SE
SE Team |
Also known as a " Pre -Sales Consultant" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
What roles are we looking to fill in Solutions Engineering?
The SE team is organized into several smaller teams based on the products they are selling and the industry/vertical they are selling into. These teams exist in both the Commercial (small to mid-sized accounts) and Enterprise (largest) market segments.
Your Impact in our team
Understand the customer's needs, and establish Salesforce's product as the best solution that solves our customer's challenges
Build and present customized demos of Salesforce products
Convey deep knowledge of the customer's technology as it pertains to Salesforce's solutions
Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position
Attain quarterly and annual objectives assigned by management
Ability to travel based on territory alignment and region
Qualifications
5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles
Solid presentation and communication skills
Ability to work as part of a team to solve technical problems in varied environments
Knowledge of related applications, relational database and web technology
Preferred Qualifications
Salesforce Certifications
Industry Experience
Basic programming experience in HTML and other web based technologies
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Salesforce wel
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For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
Your Impact
Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.
Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
Help your customers achieve their business goals and outcomes on the Salesforce platform by:
Coordinating the completion of the Signature Success catalog of services as required for your customer.
Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer.
Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation.
Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues.
The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer’s need.
Minimum Requirements
Minimum of 8 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture.
Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform.
4+ years’ experience in management consulting services,
Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
Skills for analyzing technical concepts and translating them into business terms and mapping business requirements into technical features.
Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Knowledge of software development process and design methodologies.
Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects.
Preferred Requirements
Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant).
Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
Experience working with Enterprise-level customers.
The Success Manager demonstrates deep business, industry, and product knowledge to partner with customers and guide them to accelerate business value and return from their investment with Salesforce.
In this role, the Success Manager will specialize in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realization.
They are aligned at the key partner levels, building and encouraging positive relationships to help customers progress on their digital journey. Success Managers work directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customer's needs.
The ideal Success Manager will possess both a Cloud specialization and industry skills that enable them to speak the customer language.
Responsibilities
Use our Customer Success Methodology to understand their goals, assess their capabilities, and provide recommendations to help them accelerate the achievement of their business and technology objectives
Develop an understanding and knowledge of customers' Salesforce implementation and evangelize the capabilities of Salesforce across all of our Clouds
Guide a customer on organizational strategy, governance and organizational change standard processes based on customer needs
Demonstrate hands-on Salesforce product knowledge by applying platform features and functions to customer business priorities and roadmap
Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan
Produce and implement a comprehensive adoption path showing the current state, target future state with a timeline, and an underlying enablement plan
Deliver business value and innovation to a customer's business by understanding our customers' key business challenges and potential for growth
Build and cultivate executive-level relationships with the customer's IT and business executive leadership, sponsors, and decision-makers to solidify our partnership and dedication to the customer business and IT sponsors and collaborators
Work with the account team and Salesforce Executives, optimally network within accounts from the executive level down, to help customers work towards their goals
When appropriate, recommend additional Salesforce services and advisory experts needed to drive success
Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates
Required Qualifications
Experienced professional with 7-10 years of relevant industry expertise
In-depth knowledge in one or more lines of business (LoBs) - a specific cloud or industry
Strong consulting skills and confirmed results working as a Trusted Advisor to drive business value for customers
Ability to drive effective and influential conversations at the C-level; facilitate difficult discussions and be adept at handling objections
Fluency in French & English is required for this opportunity
Preferred Qualifications
Solid understanding of Salesforce product and platform features, capabilities, and best use
Ability to articulate the importance and value of Governance to Business and IT executives
A good understanding of enterprise architecture principles is strongly preferred
Ability to quickly grasp and clearly explain technological and business concepts
Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
The ideal candidate should have an understanding of a retail company's e-commerce strategy, including omnichannel integration and online sales support, as well as insight into customer lifetime value, digital engagement, and conversion optimization
Account SE
SE Team |
Also known as a " Pre -Sales Consultant" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
What roles are we looking to fill in Solutions Engineering?
The SE team is organized into several smaller teams based on the products they are selling and the industry/vertical they are selling into. These teams exist in both the Commercial (small to mid-sized accounts) and Enterprise (largest) market segments.
Your Impact in our team
Understand the customer's needs, and establish Salesforce's product as the best solution that solves our customer's challenges
Build and present customized demos of Salesforce products
Convey deep knowledge of the customer's technology as it pertains to Salesforce's solutions
Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position
Attain quarterly and annual objectives assigned by management
Ability to travel based on territory alignment and region
Qualifications
5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles
Solid presentation and communication skills
Ability to work as part of a team to solve technical problems in varied environments
Knowledge of related applications, relational database and web technology
Preferred Qualifications
Salesforce Certifications
Industry Experience
Basic programming experience in HTML and other web based technologies
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Salesforce wel
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This is a strategic, customer-facing role requiring strong Salesforce knowledge, consultative skills, and executive stakeholder management experience.
Your Impact
Serve as the primary point of accountability for Signature Success customers, ensuring an outstanding customer experience, retention, and growth.
Build trusted relationships with executive stakeholders, IT leadership, and business teams within nonprofit and NGO organizations.
Drive customer success through platform adoption, optimization, proactive guidance, and strategic planning.
Advise customers on Salesforce capabilities, releases, best practices, and potential risks.
Coordinate Signature Success services and collaborate across internal teams to deliver successful customer outcomes.
Act as a customer advocate during critical incidents and escalations, ensuring effective communication and timely resolution.
Support renewal and expansion opportunities by consistently demonstrating customer value.
Minimum Qualifications
7+ years of experience in Customer Success, Technical Account Management, Salesforce consulting, Solutions Architecture, or SaaS advisory roles.
Experience with Salesforce Nonprofit Cloud or a comparable CRM platform.
Strong experience managing enterprise customer relationships and executive stakeholders.
Ability to translate technical concepts into business-focused recommendations.
Excellent communication, presentation, and stakeholder management skills.
Experience leading cross-functional collaboration in complex customer environments.
Preferred Qualifications
Experience working with nonprofit organizations or NGOs.
Consulting or strategic advisory background.
Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant.
Experience supporting enterprise-level customers in SaaS environments.
Salesforce Data 360 empowers organizations to unify, enrich, and activate their data to drive AI-powered business transformation. We are looking for a Senior Account Executive to lead Data 360 sales across key enterprise segments in Korea, covering Hightech, Automotive & Manufacturing, Telcommunications, and Digital Native accounts.
Develop and execute territory sales strategies across assigned accounts in High Tech, Automotive & Manufacturing, Telecommunications, and Digital Native industries
Drive new pipeline generation and deal closure across assigned territory accounts
Engage C-level executives (CDO, CTO, CMO) and key data/IT decision-makers with compelling business value propositions
Understand customers' data strategies and AI transformation roadmaps; position Salesforce Data 360 as the platform of choice
Own and achieve annual revenue targets (ARR/ACV) with accurate quarterly forecast management
Collaborate cross-functionally with Solution Engineering, Professional Services, and Partner teams throughout the deal cycle
Identify expansion opportunities through renewals, upsell, and cross-sell within existing accounts
Monitor industry trends and competitive landscape to sharpen differentiated positioning
Maintain accurate pipeline and activity data in Salesforce CRM
8+ years of B2B enterprise software sales experience, preferably in data, cloud, or AI/ML solutions
Proven track record selling into Hightech, Automotive, Telco, or Digital Native industries
Demonstrated ability to engage C-suite executives and manage complex, multi-stakeholder deal cycles
Solid understanding of data platforms (CDP, DWH, ETL, MDM) and related ecosystems
Consistent track record of closing multi-million dollar SaaS/subscription contracts
Fluent in Korean with strong business-level English communication skills
Experience selling or working with Salesforce products (Data Cloud, Marketing Cloud, Sales Cloud, etc.)
Background in data governance, AI-powered personalization, or customer data integration projects
Experience structuring deals through partner ecosystems (SI, ISV)
Salesforce certifications (e.g., Salesforce Certified Data Architect)
Core Competencies
Strategic Selling — Ability to structure and navigate complex, multi-stakeholder enterprise deals
Data & AI Business Acumen — Translating data value into business outcomes
Territory Planning — Building coverage strategies and generating consistent pipeline
Collaboration — Executing deals through internal teams and partner ecosystems
The Experience
The Account Executive, Manufacturing, is part of the Swiss Mid-Market Sales team at Salesforce, responsible for managing and growing a portfolio of mid-market accounts in the manufacturing industry. In this role, you will translate customer business strategy into Salesforce solutions that drive measurable impact — working closely with internal specialists and engaging directly with key decision makers to deliver joint business success.
We are looking for an Account Executive who is innovative, strategic, and commercially driven — someone who can design a clear account vision, execute against it with precision, and build lasting customer partnerships in the manufacturing sector.
What You'll Actually Be Doing
Position Salesforce solutions across the full portfolio through strategic value-based selling — including business case definition and return on investment analysis — while driving both new business development and expansion within assigned mid-market manufacturing accounts.
Build and develop C-level and senior stakeholder relationships, identifying and progressing new opportunities, and owning the end-to-end sales cycle through engagement of appropriate resources including Solution Engineers, Professional Services, and Partners.
Generate short-term results while maintaining a long-term perspective to improve overall revenue generation, providing accurate monthly forecasting and pipeline management.
Work across a matrixed organisation — collaborating with internal teams including Customer Success, solution architects, and local specialists — to deliver a cohesive, outcome-focused customer experience.
You're Our Person If...
You have solid solution sales experience selling software into mid-market or enterprise organisations, with a proven track record of driving and closing commercial deals and developing existing accounts.
You have strong interpersonal skills and are comfortable engaging with C-level and senior decision makers, with the ability to translate complex business challenges into compelling Salesforce solutions.
You are skilled at managing multiple priorities simultaneously, working effectively within a matrixed environment, and maintaining high productivity in a fast-paced, collaborative setting.
You have a consistent track record of driving growth through both new customer acquisition and expansion within existing accounts.
Even Better If...
You have familiarity with the Swiss manufacturing industry landscape and experience engaging with mid-market customers across multiple sites or business units.
You have experience working cross-functionally with Customer Success, solution architects, and partner teams to support complex deal execution.
The Success Manager demonstrates deep business, industry, and product knowledge to partner with customers and guide them to accelerate business value and return from their investment with Salesforce.
In this role, the Success Manager will specialize in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realization.
They are aligned at the key partner levels, building and encouraging positive relationships to help customers progress on their digital journey. Success Managers work directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customer's needs.
The ideal Success Manager will possess both a Cloud specialization and industry skills that enable them to speak the customer language.
Responsibilities
Use our Customer Success Methodology to understand their goals, assess their capabilities, and provide recommendations to help them accelerate the achievement of their business and technology objectives
Develop an understanding and knowledge of customers' Salesforce implementation and evangelize the capabilities of Salesforce across all of our Clouds
Guide a customer on organizational strategy, governance and organizational change standard processes based on customer needs
Demonstrate hands-on Salesforce product knowledge by applying platform features and functions to customer business priorities and roadmap
Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan
Produce and implement a comprehensive adoption path showing the current state, target future state with a timeline, and an underlying enablement plan
Deliver business value and innovation to a customer's business by understanding our customers' key business challenges and potential for growth
Build and cultivate executive-level relationships with the customer's IT and business executive leadership, sponsors, and decision-makers to solidify our partnership and dedication to the customer business and IT sponsors and collaborators
Work with the account team and Salesforce Executives, optimally network within accounts from the executive level down, to help customers work towards their goals
When appropriate, recommend additional Salesforce services and advisory experts needed to drive success
Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates
Required Qualifications
Experienced professional with 7-10 years of relevant industry expertise
In-depth knowledge in one or more lines of business (LoBs) - a specific cloud or industry
Strong consulting skills and confirmed results working as a Trusted Advisor to drive business value for customers
Ability to drive effective and influential conversations at the C-level; facilitate difficult discussions and be adept at handling objections
Fluency in French & English is required for this opportunity
Preferred Qualifications
Solid understanding of Salesforce product and platform features, capabilities, and best use
Ability to articulate the importance and value of Governance to Business and IT executives
A good understanding of enterprise architecture principles is strongly preferred
Ability to quickly grasp and clearly explain technological and business concepts
Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
The ideal candidate should have an understanding of a retail company's e-commerce strategy, including omnichannel integration and online sales support, as well as insight into customer lifetime value, digital engagement, and conversion optimization
About the Role
The GTM Innovation and Data Movement team leads large-scale, cross-functional integration work across Salesforce's newly acquired companies and the core Digital Enterprise Technology organization, driving new ways of working, tooling, and future-state strategy. A central part of that work is data movement during M&A transactions — moving data across capabilities throughout the customer lifecycle while prioritizing modernization, integration synergy, and scale. As a Product Manager on this geographically distributed, domain-aligned team, you'll own GTM programs end to end: running current- and future-state analysis to surface fit-gaps and risks, then delivering the roadmap and engineering stories alongside your domain counterparts. You'll drive integration execution plans across Org62, partnering with Business Technology, TMP, and GTM stakeholders on both net-new and in-flight programs. The role calls for intellectual curiosity, strong cross-functional collaboration, and the ability to help evolve team processes as the organization scales — with real ownership over how Salesforce's M&A product playbook gets written.
What You'll Be Doing
Partner directly with customers and stakeholders — including at the executive level — to understand M&A strategic goals and shape execution plans for complex acquisition migrations
Lead program reviews that surface risks and escalations early, and clear obstacles so project teams can keep moving
Identify gaps between core Salesforce policies/processes and an acquired company's existing systems, and design simpler, integrated paths forward
Own business requirements documentation for your value stream's functional track(s), including sign-off from key stakeholders
Map end-to-end future-state process flows, calling out where enablement, business process, or technology changes are needed
Collaborate with Domain Product Managers to translate business requirements into product features and technical plans, bringing your own product and industry judgment to the table
Drive agile, iterative delivery of epics, user stories, and roadmaps through to a successful Go-Live
Run cross-functional alignment meetings covering dependencies, status, risks, and milestones
Mentor other product managers — both new and senior — and create space for different voices on the team to contribute
What We're Looking For
Required Qualifications
5+ years of experience in M&A integration, analytics, data movement, or comparable enterprise product management or engineering experience at a technology company
3+ years managing SaaS product development programs, with solid grounding in the SaaS business model and development lifecycle
Strong analytical and problem-solving skills with genuine attention to detail
Comfort with ambiguity and the ability to stay steady and focused as priorities shift
Skilled at working with data from varied sources (data warehouses, spreadsheets, internal and external tools) to reach a shared goal
Working knowledge of the software development lifecycle and agile methodologies, applied flexibly
Ability to build credibility and rapport across technical and non-technical teams, from individual contributors to senior leaders
Strong organizational, written, and verbal communication skills, with a track record of driving consensus in a matrix environment
Preferred Qualifications
Experience with Go-To-Market processes and systems
Experience with AI LLM models and related business processes
Comfortable moving between tactical execution and strategic thinking
A customer-first mindset in how you approach tradeoffs and decisions
A related technical degree
Why Join?
You'll work at the center of Salesforce's M&A strategy, with visibility into how the company grows and integrates new technology and talent. It's a role for someone who wants to build new ways of working rather than follow existing playbooks — and who will have real ownership over how that playbook gets written.
", "Job_Family_Group": "Product", "Job_Posting_Title": "Product Manager Senior Specialist", "Job_Requisition_Additional_Locations": "Indiana - Indianapolis", "Job_Requisition_Primary_Location": "Texas - Dallas", "Job_Requisition_Ref_ID": "JR349769", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Indiana", "Texas" ], "Locations": [ "Dallas", "Indianapolis" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/France---Paris/Senior-Manager--Field-Marketing_JR349645-1", "External_Job_Posting_Start_Date": "2026-07-19", "Job_Description": "L'Expérience
Rejoignez l'équipe marketing France de Salesforce, basée à Paris en mode hybride (3 jours au bureau), et prenez la tête d'une équipe de marketeurs passionnés pour piloter la stratégie de génération de demande et de mise sur le marché de l'ensemble du portefeuille Salesforce Cloud. Rattaché(e) au Senior Director, Field Marketing France, vous collaborerez étroitement avec les directions commerciales et les équipes marketing EMEA pour générer de la croissance pipeline, renforcer la notoriété de la marque et contribuer au succès durable du business français.
Ce Que Vous Ferez Concrètement
Diriger, développer et inspirer une équipe de 3 à 5 marketeurs France Clouds, en favorisant une culture de performance, d'évolution professionnelle et de collaboration, en tant que membre actif de l'équipe de direction marketing France.
Construire et exécuter des plans go-to-market et de génération de demande complets — digital, événements, programmes exécutifs et campagnes globales — pour générer du pipeline new logo, upsell et cross-sell.
Utiliser la data et l'analyse pour suivre et optimiser le pipeline marketing, adapter la stratégie et les investissements en fonction des priorités business et maximiser le retour sur investissement.
Mettre en place des systèmes pilotés par l'IA pour améliorer la performance des campagnes, l'engagement des audiences et l'efficacité opérationnelle de l'équipe.
Vous Êtes Notre Candidat(e) Idéal(e) Si...
Vous justifiez de 8 ans ou plus d'expérience en marketing B2B dans des fonctions de génération de demande ou de field marketing, avec un historique démontré de dépassement des objectifs pipeline et business.
Vous avez dirigé et développé des équipes marketing diversifiées dans un environnement matriciel et multi-régional, avec de solides compétences en gestion de carrière et en management de la performance.
Vous savez construire et exécuter des stratégies go-to-market intégrées sur plusieurs canaux, et communiquer efficacement avec des parties prenantes commerciales senior pour aligner marketing et objectifs business.
L'expérience sera évaluée en fonction de l'alignement avec les Valeurs et Comportements attendus pour ce poste (ex. : rôles de leadership extra-professionnels, expérience militaire, bénévolat, expérience professionnelle, etc.)
C'est Encore Mieux Si...
Vous avez une expérience du portefeuille Salesforce Cloud ou d'une entreprise internationale de logiciels d'entreprise.
Vous maîtrisez le français et l'anglais et avez l'expérience d'adapter des campagnes globales au marché français.
Vous avez une expérience pratique des outils d'automatisation marketing, d'analyse CRM et de reporting pipeline.
The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers.
As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events.
As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs.
The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly.
Your Impact
Function as the Core Cloud Subject Matter Expert (SME) for the technical and operational configuration (and needs) of the customer.
Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion.
Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
Help your customers achieve their business goals and outcomes on the Salesforce Marketing platform by:
Coordinating the completion of the Signature Success catalog of services as required for your customer
Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer
Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation
Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.
Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer’s need.
Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs.
Minimum Skills:
Experienced professional with 5+ years of relevant industry expertise in Technical Customer Success, Customer Success Manager, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.
Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Coordinate and work closely with high volume events and/or key events for the customer.
Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects.
Preferred Requirements:
+2 years in Salesforce Ecosystem.
Salesforce product certifications are a plus
Knowledge of Salesforce Core Cloud features and applications and able to articulate the value and how a Customer can benefit from Signature Success
Knowledge of Salesforce product suite and features, capabilities, best use, and how to deploy, including knowledge of the Salesforce platform and ecosystem.
Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Role Description
Our customers who drive the most value out of Salesforce rely on the Signature Success program and team. Signature Success aligns on each customer’s needs, strategic objectives, and maturity. Customers are then supported through long-term plans that align the right people, skills, coaching, and oversight to help customers achieve tangible results through Salesforce products. Insights and analysis are provided along the way to drive comprehensive support. The primary orchestrators driving Signature delivery are our versatile Customer Success Managers (CSM).
The CSM Director leads the strategy for Signature Success Plan delivery across their team of CSMs. The ideal candidate should have a strong background in people leadership, experience driving outcomes with enterprise Nonprofit organizations, as well as a strong grounding in customer success strategy. CSM Directors are able to research, synthesize, and develop insights and actions in a proactive way which best serves their portfolio. They will hire, coach, manage, and support a team of individuals with a variety of backgrounds. The primary responsibility of the CSM Director is to drive Signature delivery across the EMEA Nonprofit portfolio of customers, through their leadership and CSM team.
This role requires customer centricity, partnership, resourcefulness, flexibility, and a highly driven demeanor. Success in this role is measured across the business by retention of business, customer adoption, license consumption, and employee sentiment.
Requirements & Skills
Strong communication skills, both written and verbal. Clear, concise communication of customer success strategy, business value, and escalation guidance.
Strong presentation skills. Confidently represent the team and strategy in executive forums and customer engagements.
Proven ability to manage schedules, customer portfolios, and capacity planning. You should be comfortable using data to advocate for resources, process improvements, or customer-facing changes.
Skilled at engaging and aligning with senior leaders across Product, Engineering, Sales, Services, and Success.
An understanding of enterprise customer lifecycle management, Salesforce cloud platforms, and scalable success delivery models.
Experience guiding customers Nonprofit organizations through enterprise platform implementations with a focus on adoption, integration, and value realization.
Experience with Salesforce Nonprofit Cloud and/or a relevant competing platform.
Experience leading and growing high-performing CSM teams with a focus on coaching and upskilling.
Strong perspective and ability to guide managers through all levels of performance management.
Strong collaboration and negotiation skills to drive outcomes in a matrixed environment.
Familiarity with Salesforce products, capabilities, and customer success methodology.
Familiarity with customer success best practices, health scoring frameworks, and adoption metrics.
Ability to represent customer outcomes and product value to diverse audiences (field, partners, customers, executives).
Knowledge of how to translate complex customer challenges into actionable success plans and enablement content.
Minimum Qualifications
10+ years of experience in Customer Success, Account Management, Solution Consulting, or related fields.
3–5 years of people management or leadership experience, including managing high-performing Customer Success teams.
Proven experience managing customer portfolios and resource planning across complex, multi-segment customer bases.
Demonstrated success in driving cross-functional alignment with Product, Sales, Services, and Engineering teams.
Experience leading high-priority customer initiatives or programs with executive visibility and business-critical outcomes.
Strong knowledge of Salesforce products and platform -- including features, capabilities, best practices, and how customers derive value from them, including knowledge of the Salesforce ecosystem.
Strong analytical and operational abilities, especially around team performance, customer health metrics, prioritization, and efficiency.
Demonstrated experience working with or supporting the Salesforce platform at an enterprise level, with a strong understanding of Nonprofit product options and use cases.
The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers.
As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events.
As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs.
The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly.
Your Impact
Function as the Marketing Cloud Subject Matter Expert (SME) for the technical and operational configuration (and needs) of the customer.
Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion.
Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
Help your customers achieve their business goals and outcomes on the Salesforce Marketing platform by:
Coordinating the completion of the Signature Success catalog of services as required for your customer
Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer
Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation
Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.
Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer’s need.
Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs.
Minimum Skills:
Experienced professional with 5+ years of relevant industry expertise in Technical Customer Success, Customer Success Manager, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.
Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Coordinate and work closely with high volume events and/or key events for the customer.
Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects.
Advanced English skills
Preferred Requirements:
+2 years in Salesforce Ecosystem.
Salesforce product certifications are a plus (Marketing Associate, Marketing Cloud Administrator, Salesforce Certified Associate, Marketing Cloud Account Engagement Specialist, Marketing Cloud Email Specialist).
Deep understanding of Marketing Cloud, marketing automation, personalization, advertising, and/or marketing platforms.
Deep understanding of Digital Marketing processes, challenges and trends
Knowledge of Salesforce Marketing Cloud features and applications and able to articulate the value and how a Customer can benefit from Signature Success for Marketing Cloud
Knowledge of Salesforce product suite and features, capabilities, best use, and how to deploy, including knowledge of the Salesforce platform and ecosystem.
Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals. There are also teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector and others..
Overview
The Solution Engineer is a role that we often hire at Salesforce. If you are interested in any type of Solution Engineering role, you've come to the right place. We look forward to reviewing your application and finding the right role for you! By applying to the Solution Engineer role, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
Do you want to be part of an outstanding team that is selling into the worlds top organizations? Come join us at the Salesforce Solution Engineering team. Through collaboration with the customer, the Products team, and Professional Services the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation.
The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.
What roles are we looking to fill in Solutions Engineering?
The SE team is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into aligning with the sales teams. In addition, we have Core Teams that sell the entire Salesforce Platform while our Co Prime teams specialize in a specific cloud solution including but not limited to Marketing Cloud, Service Cloud, Commerce Cloud, Heroku, Quip and more. We hire based on skills/experience and are open to hiring at all levels for the right candidate.
Responsibilities
A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product lines.
Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.
Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
"Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer.
Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives
Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions
Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy
Develop and deliver the story of the customer experience aided by Salesforce technologies
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
Ability to travel based on territory alignment and region.
Required Qualifications:
B.S., M.S. or PhD in Computer Science, Software Engineering or MIS
Knowledge of related applications, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 4 years of professional experience
Preferred Qualifications:
Salesforce Certifications
Previous experience as a solution/sales engineer for a CRM company or similar technology
Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals. There are also teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector and others..
Overview
The Solution Engineer is a role that we often hire at Salesforce. If you are interested in any type of Solution Engineering role, you've come to the right place. We look forward to reviewing your application and finding the right role for you! By applying to the Solution Engineer role, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
Do you want to be part of an outstanding team that is selling into the worlds top organizations? Come join us at the Salesforce Solution Engineering team. Through collaboration with the customer, the Products team, and Professional Services the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation.
The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.
What roles are we looking to fill in Solutions Engineering?
The SE team is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into aligning with the sales teams. In addition, we have Core Teams that sell the entire Salesforce Platform while our Co Prime teams specialize in a specific cloud solution including but not limited to Marketing Cloud, Service Cloud, Commerce Cloud, Heroku, Quip and more. We hire based on skills/experience and are open to hiring at all levels for the right candidate.
Responsibilities
A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product lines.
Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.
Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
"Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer.
Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives
Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions
Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy
Develop and deliver the story of the customer experience aided by Salesforce technologies
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
Ability to travel based on territory alignment and region.
Required Qualifications:
B.S., M.S. or PhD in Computer Science, Software Engineering or MIS
Knowledge of related applications, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 4 years of professional experience
Preferred Qualifications:
Salesforce Certifications
Previous experience as a solution/sales engineer for a CRM company or similar technology
You'll lead Product Management for our Mobile App channel within Salesforce Marketing Cloud. This team helps brands talk to their customers right inside mobile apps — through push notifications, in-app messages, mobile wallet passes, and more.
As Director, you'll set the vision for how we become the best mobile app marketing platform out there. You'll work with a talented team of product managers, engineers, designers, and data scientists. You'll also partner closely with companies like Apple and Google to bring new mobile features to our customers first.
This role sits at the intersection of mobile technology and marketing — helping the world's biggest brands create amazing experiences on the devices people use most.
This is a hybrid work environment based in Seattle, WA.
Set the direction, develop requirements and take features to market. Define what our mobile app product should look like in 1, 3, and 5 years. Build a roadmap that keeps us ahead of the competition.
Partner externally. Work directly with mobile OS providers and technology partners to unlock new capabilities and deepen our feature set.
Ship great products. Prioritize what we build, work with engineering to deliver it, and measure how well it performs for customers.
Lead the AI strategy for Mobile App Experiences space across Salesforce, driving conversations and AI created and built experiences within the mobile app.
Know the market. Stay on top of changes in mobile — new OS releases, SDK updates, privacy shifts, and what competitors are doing.
Talk to customers and drive adoption. Understand what marketers need, what frustrates them, and where we can make their lives easier.
What you'll gain: Deep expertise at the cutting edge of mobile marketing, executive visibility across Salesforce, and the chance to shape a product used by thousands of global brands.
You have 5+ years in product management, with at least 3 years leading other PM in a non-people leadership role.
You understand the mobile device and OS landscape (iOS, Android, app store rules, platform changes).
You have hands-on experience with mobile app product management and design including adoption and communication strategies — push notifications, in-app messaging, behavioral events, or mobile SDKs.
You know how SDKs work inside branded mobile apps and can talk fluently with technical partners.
You've worked with external partners (like Apple, Google, or other platform providers) to shape product direction.
You can explain complex technical ideas in simple terms to customers, executives, and cross-functional teams.
You have a track record of shipping products that customers love.
You have fluency using Claude and other AI tools to create competitive analysis, rapid prototypes, requirements and documents.
Able to travel up to 25%, including internationally (release planning, customer engagements/events).
A related technical degree required.
You have experience with mobile wallet (Apple Wallet, Google Wallet) or Live Activities.
You've worked in marketing technology, CRM, or customer engagement platforms before.
You understand behavioral event tracking and how it drives personalization.
You've built or managed products at a platform/ecosystem level (APIs, SDKs, developer tools).
You have experience in a fast-moving enterprise SaaS environment.
Role Summary
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
Key Responsibilities
Customer Accountability and Value Alignment
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Drive adoption of Anypoint Platform capabilities with integration teams and developers
Conduct enablement sessions on MuleSoft features
Track usage metrics (API calls, integration flows, connector usage)
Share MuleSoft best practices and use cases
Conduct enablement sessions on dashboard creation and data exploration
Track usage metrics (active users, workbook views, data source adoption).
Share best practices for visualization design and dashboard performance.
Escalate complex data modeling or server configuration questions to technical resources.
Strategic Advisory and Stakeholder Management
Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products and services and identify major political barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
Technical Health, Adoption, and Risk Management
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Experience supporting MuleSoft Anypoint Platform
Working knowledge of core components:
Anypoint Platform: Runtime Manager, API Manager, Exchange, Design Center
Integration patterns: API-led connectivity (system, process, experience APIs)
Connectors: Pre-built connectors for Salesforce, SAP, databases, SaaS apps
Understanding of API lifecycle management (design, deploy, manage, monitor)
Basic knowledge of REST APIs and API security
English proficiency is required for all candidates to ensure global alignment.
Cloud Specific Experience Preferred:
MuleSoft Integration Associate or Developer certification
Familiarity with common integration use cases and API design best practices
Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Customer Success Manager - MULESOFT", "Job_Requisition_Primary_Location": "Mexico - Mexico City", "Job_Requisition_Ref_ID": "JR350095", "Time_Type": "Full time", "Countries": [ "Mexico" ], "Regions": [ "Ciudad de Mexico" ], "Locations": [ "Mexico City" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Sr-Manager---Software-Engineering---Developer-Experience_JR349792", "External_Job_Posting_Start_Date": "2026-07-10", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "The Experience:
We are seeking a seasoned, dynamic engineering leader to take full ownership of the Core-on-Git team - a distributed team responsible for enabling thousands of Salesforce core CRM engineers to work efficiently with modern Git-based workflows at a scale few companies in the world operate at.
Our core focus areas include:
Git and GitHub workflow integration for Salesforce core CRM
Developer experience optimization across the Git-based development lifecycle
Scalability and performance of Git operations at Salesforce core CRM scale
Strategic partnerships with multiple internal Engineering teams
Long-term architectural evolution to support core CRM's growing needs
You will combine deep technical expertise in version control systems and CI/CD with people-first leadership to deliver mission-critical capabilities that every Salesforce core CRM engineer depends on, every day. This role requires deep collaboration across multiple platform teams, and the ability to balance immediate developer needs with long-term platform evolution.
What You'll Actually Be Doing:
AI-First Engineering Leadership:
Model and champion AI-driven development practices across the team: Claude Code, Codex, Cursor, Windsurf, and MCP-powered agentic workflows
Ensure every engineer is equipped and fluent in hybrid human-AI development - actively multiplying team velocity, not just adopting tools
Partner with internal AI and platform teams to integrate approved AI models and MCP gateways into developer workflows
Drive AI enablement initiatives: claude.md/agents.md specs across all repos, Slackbot skills, AI-powered code generation and review
Establish rigorous standards for validating and auditing AI-generated code, architecture, and documentation
Strategic Platform & Product Leadership:
Partner with Product owners to define and drive the Core-on-Git roadmap - balancing immediate developer pain points with long-term platform scalability
Lead the team through critical Git workflow migrations, GitHub integration enhancements, and scale optimization initiatives
Serve as the primary engineering voice for Git and GitHub strategy across Salesforce Core's 5000+ developer ecosystem
Partner tightly with Salesforce’s SCM team, CoreCI teams (pipeline execution), and Workspace Engineering (developer environments) to ensure end-to-end workflow excellence
Collaborate with cross-functional stakeholders - product management, architecture, and quality - to set priorities and deliver high-impact features
Drive technical decisions on Git workflow patterns, branching strategies, and scale optimization approaches
Team & People Development:
Lead, mentor, and grow a distributed team of 10 engineers across the United States with full end-to-end ownership
Conduct structured performance reviews, career development conversations, and 1:1 coaching
Cultivate a culture rooted in developer empathy, operational excellence, and "you build it, you run it" ownership
Build and maintain team cohesion across distributed locations and time zones
Attract and retain top engineering talent; represent the team at internal and external forums
Engineering Excellence & Observability:
Enforce agile best practices; serve as Scrum lead through iterative development cycles
Champion robust observability across services - monitoring, logging, performance metrics, and blameless incident response
Drive continuous process improvement, risk identification, and operational excellence
Establish and track key metrics for Git workflow performance, developer satisfaction, and system reliability
Lead incident response and post-mortem processes for Git/GitHub-related outages or degradations
You're Our Person If:
5+ years of engineering management experience in a fast-paced, high-growth environment
Proven track record leading distributed platform or developer tools teams with end-to-end ownership
Strong technical grounding in version control systems (Git), source control management at scale, and CI/CD pipelines
Demonstrated experience operating as the senior engineering voice for an autonomous, distributed team
Hands-on experience or strong working knowledge of AI-native development tools - LLM integrations, agent orchestration, and MCP frameworks
Ability to lead with both technical authority and human-centric coaching
Strong data-driven decision-making, strategic thinking, and problem-solving skills
Familiarity with agile methodologies (Scrum/Kanban) at team scale
Effective communicator across technical, product, and executive audiences
Even Better If:
Advanced degree in Computer Science, Engineering, or a related field
Deep expertise in Git internals, GitHub APIs, and enterprise SCM architecture
Experience operating at enterprise scale - managing systems that support thousands of developers and millions of commits
Experience with monorepo workflows and tooling at scale
Experience working within or alongside Salesforce products or ecosystems
Background in CI/CD systems, build optimization, or developer productivity tools
Open-source contributions or community engagement in Git, GitHub, or developer tooling spaces
Previous experience in platform engineering or infrastructure roles
LI-Y*
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Sr. Manager - Software Engineering - Developer Experience", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR349792", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California" ], "Locations": [ "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-08-10", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Hyderabad/ES-Workday-Integrations-Analyst_JR349958", "External_Job_Posting_Start_Date": "2026-07-28", "Job_Description": "The Position Management Ops Senior Analyst is part of the ES Data Operations team and serves as a trusted partner to the business. This role is critical to maintaining data integrity across Salesforce's global workforce and requires someone who is highly detail-oriented, comfortable handling sensitive and confidential data, and experienced in Workday HCM. The ideal candidate brings deep operational expertise and thrives in a fast-paced, global environment.
Responsibilities:
* Serve as SME for the Position Management Ops team; own end-to-end processing of high-volume Workday EIBs
* Review and analyze position management data audits; drive actionable outcomes for Headcount Managers and stakeholders
* Verify and maintain position attributes in Workday; create/edit position restrictions per case request
* Provide functional and technical leadership in support of Workday position management strategies
* Maintain master data values in Workday (Job Profile, Job Family, Job Group, Roles, Custom Organization Types, Positions, and Locations) where required
* Own data integrity of all employee change transactions through the peer review/audit process
* Ensure compliance with SOX audit requirements — completing work accurately and on time
* Support standard and ad hoc reports, dashboards, scorecards, and metrics for the team
* Maintain and improve the centralized knowledge base (SOPs); proactively close knowledge gaps
* Identify and lead opportunities to automate repetitive, high-volume tasks using AI tools, Workday automation capabilities, or emerging HR tech solutions
* Resolve Tier 2 queries via the customer service portal with a high-quality employee experience
* Partner with HR Technology and ES Operations teams to pilot and scale AI-driven process improvements
* Collaborate cross-functionally with stakeholders and support teams to resolve issues effectively
* Participate in UAT for system upgrades and new feature rollouts
* Support global initiatives including M&A, G4G, Geo Expansions, and other project rollouts
* Champion a culture of continuous improvement — staying current on AI/automation trends relevant to HR operations and sharing learnings with the broader team
Required skills/experience:
* 3+ years of experience as a Workday HCM Analyst with hands-on expertise in the position management staffing model (required)
* Experience with Workday integration types, including EIB; familiarity with Workday Adaptive is a plus
* Strong understanding of data integrity and data privacy requirements
* Proven ability to diagnose problems using data and lead resolution efforts
* Demonstrated curiosity and working knowledge of AI tools, automation platforms, or intelligent workflows (plus)
* Excellent verbal and written communication skills — concise, articulate, and confident at all levels
* Results-oriented with strong problem-solving skills and a passion for process improvement and continuous learning
* Ability to manage competing priorities in a high-paced environment with tight deadlines
* Exceptional time management, organizational, and follow-up skills
* Committed to confidentiality and discretion across all job responsibilities
* Collaborative team player with strong customer service orientation
Core Competencies:
* Problem Solving: Uses logical reasoning to identify effective, practical solutions without adding complexity
* Communication: Communicates clearly and confidently; comfortable presenting data at all levels of management
* Priority Setting: Manages multiple projects and tasks effectively in a fast-paced environment
* Customer Focus: Works cross-functionally with a strong focus on the employee experience
* Detail Oriented: Ensures data accuracy and system integrity at all times
* Trust: Handles highly sensitive and confidential data w
Role Summary
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
Key Responsibilities
Customer Accountability and Value Alignment
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Drive adoption of Anypoint Platform capabilities with integration teams and developers
Conduct enablement sessions on MuleSoft features
Track usage metrics (API calls, integration flows, connector usage)
Share MuleSoft best practices and use cases
Conduct enablement sessions on dashboard creation and data exploration
Track usage metrics (active users, workbook views, data source adoption).
Share best practices for visualization design and dashboard performance.
Escalate complex data modeling or server configuration questions to technical resources.
Strategic Advisory and Stakeholder Management
Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products and services and identify major political barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
Technical Health, Adoption, and Risk Management
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Experience supporting MuleSoft Anypoint Platform
Working knowledge of core components:
Anypoint Platform: Runtime Manager, API Manager, Exchange, Design Center
Integration patterns: API-led connectivity (system, process, experience APIs)
Connectors: Pre-built connectors for Salesforce, SAP, databases, SaaS apps
Understanding of API lifecycle management (design, deploy, manage, monitor)
Basic knowledge of REST APIs and API security
English proficiency is required for all candidates to ensure global alignment.
Cloud Specific Experience Preferred:
MuleSoft Integration Associate or Developer certification
Familiarity with common integration use cases and API design best practices
Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
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In this builder role you will work directly with Partner FDEs to turn ambiguous enterprise AI problems into working solutions, reference implementations, and evaluation harnesses, then use what you learn to raise quality and partner-led outcomes.
The best candidate is someone who can build, debug, explain trade-offs, and then package what they learned so many partner teams learn from it.
Salesforce and Agentforce experience are valuable, but they are not the whole profile. We are looking first for strong engineering judgment, applied AI fluency, builder instincts, and the ability to ramp quickly into the Salesforce platform.
What You'll Actually Be Doing
Prototype quickly to validate ideas, expose platform gaps, and unblock first-of-kind implementation risks.
Build reference implementations, starter kits, demos, field kits, and evaluation harnesses that partners can fork, extend, and deploy.
Convert field lessons into durable reusable assets: code, diagrams, checklists, decision trees, implementation notes, and architecture guidance.
Review partner Agentforce architectures for agent design, retrieval strategy, tooling, guardrails, observability, cost, security, and production readiness.
Coach Partner FDEs and architects through design clinics, office hours, portfolio reviews, and targeted technical walkthroughs.
Translate recurring field blockers into clear product and engineering feedback.
Help partners connect technical architecture choices to delivery quality, customer outcomes, and consumption economics.
You're Our Person If...
Builder Profile
You have shipped or seriously prototyped real software, agents, automations, internal tools, or technical demos.
You can show your work: GitHub repos, demo apps, notebooks, architecture docs, eval harnesses, demo orgs, open-source contributions, or equivalent artifacts.
You learn new platforms by building with them, not by waiting for perfect documentation.
You can move fast without losing production instincts around safety, reliability, observability, and maintainability.
You naturally extract patterns from one-off work and turn them into reusable assets for others.
Applied AI and Agentic Systems
Experience building with LLMs, agents, RAG, tool use, workflow orchestration, or automation systems.
Ability to reason about multi-agent, human-in-the-loop, and enterprise integration patterns.
Comfort debugging agent behavior: traces, logs, failure modes, tool calls, bad context, bad data, latency, and user experience gaps.
Practical understanding of prompt design, retrieval quality, evaluation, hallucination risk, guardrails, and cost/performance trade-offs.
Enterprise Architecture Judgment
Ability to communicate clearly with engineers, architects, product teams, partner leaders, and executive stakeholders.
Strong systems thinking across APIs, data flows, identity, security, integration, observability, and operational handoff.
Strong product sense: you can distinguish a platform gap, a configuration issue, a partner delivery issue, and a pattern worth codifying.
Comfort operating in regulated or complex enterprise environments where governance, trust, and delivery risk matter.
Even Better If...
Hands-on Salesforce, Agentforce, Data Cloud, Apex, Flow, LWC, MuleSoft, or multi-cloud architecture experience is preferred.
Salesforce certifications are helpful, but not required if you can demonstrate strong builder evidence and rapid platform learning.
We value candidates who can learn the Salesforce stack quickly and translate broader engineering/AI experience into partner-ready Agentforce patterns.
Experience working with system integrators, partner delivery teams, or complex enterprise implementation programs.
Published technical work: open-source projects, internal platform docs, talks, blog posts, or reusable architecture patterns.
Experience creating maturity models, readiness checks, production-readiness scorecards, or technical review frameworks.
Familiarity with consumption economics, agent cost modeling, TCO, or outcome-based delivery models.
The Experience
The Senior Forward Deployed Engineer is part of Salesforce's delivery organisation, responsible for designing, building, and deploying agentic AI solutions directly inside enterprise customer environments. In this role, you will work as part of a delivery pod — partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one, spanning configuration, customisation, and full-stack deployment across some of the largest enterprises in the world.
We are looking for a Senior Forward Deployed Engineer who brings a builder mindset, strong production-grade engineering experience, and the ability to own and deliver complex technical components — someone who ships quality code, contributes to team knowledge, and leaves customer teams more capable after every engagement.
What You'll Actually Be Doing
Design and build AI agents and experiences that take real actions for real organisations — owning technical components end-to-end from architecture choice through to deployed, validated, and observable in production, including agent intelligence design, prompts, reasoning, tool calls, and integration with customer systems.
Build and integrate data pipelines on Salesforce Data Cloud, Snowflake, Databricks, and customer data platforms, and maintain agent performance dashboards and customer Key Performance Indicator (KPI) reporting to track deployment health and business outcomes.
Contribute to and help lead Proofs of Concept (PoC) and Minimum Viable Products (MVP) that move from concept to deployable in days — co-building alongside customers and partners and sharing best practices as you go.
Surface platform gaps, edge cases, and field insights to senior engineers and product teams — partnering with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Person If...
You have 5 or more years of software engineering or technical delivery experience, with at least one production system you can walk us through — ideally in an AI technology stack, full-stack development, or working with frontier Large Language Models (LLMs).
You have solid customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering, and are fluent in at least two of Python, JavaScript/TypeScript, Java, or Apex.
You have strong hands-on experience with LLMs and prompt engineering, a solid understanding of data modelling, Application Programming Interfaces (APIs), and integration patterns, and the ability to engage confidently with customer architects and sales teams.
You are excited to travel approximately 25% of the time, working directly alongside customers, and you thrive in fast-moving, build-oriented environments.
Even Better If...
You hold one or more Salesforce platform certifications such as Platform Developer I or Agentforce Specialist, and have familiarity with agent frameworks such as LangChain or LlamaIndex and orchestration patterns.
You have hands-on experience with cloud data platforms such as Snowflake, Databricks, or BigQuery, and experience across specialist AI delivery areas including data engineering, platform architecture, or headless deployments.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Note: By applying to the Digital Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Our Digital Account Executives engage with existing customers and new leads to sell the entire Digital products such as Marketing cloud, Commerce Cloud, etc. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realise value from their Salesforce investments.
You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.
Responsibilities :
Lead a dedicated customer set being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
Strengthen client relationships through regular engagement and face-to-face meetings
Prioritise and lead industry events and user groups to generate market interest.
Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
Required Skills and Qualifications:
Demonstrated success of quota carrying, technology solution-based direct sales experience
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluent in Swedish or Dutch and English
Preferred Skills and Qualifications:
Excellent interpersonal and communications skills.
Sales Methodology education.
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
The Experience:
Salesforce Data 360 is transforming how enterprises unify, analyze, and activate their data at scale. We're seeking a Senior Member of Technical Staff to architect and build the next generation of our control plane services, powering workloads that serve millions of customers worldwide.
In this role, you'll lead the evolution of our compute platform, designing systems that orchestrate diverse compute workloads including GPU clusters, batch processing, real-time analytics, and AI/ML systems. You'll work at the intersection of infrastructure, distributed systems, and emerging AI capabilities.
You architect and deliver highly scalable, high-quality software while collaborating with geographically distributed engineers and product owners. You bring deep technical expertise and a commitment to engineering excellence, helping define the standards and culture that drive the team forward.
What You'll Actually Be Doing:
Design and build our next gen Control Plane services
Drive architectural decisions on resource isolation, multi-tenancy, and distributed system design
Evolve compute infrastructure to support diverse workload patterns: batch processing, streaming, interactive queries, and AI/ML workloads at true petabyte scale
Design intelligent job scheduling and orchestration systems to maximize resource utilization
Build platform primitives for capacity management, priority-based allocation, and workload isolation
Implement custom Kubernetes operators and controllers for specialized workload requirements
Develop infrastructure strategies to sustain AI/ML workloads, focusing on GPU management and model deployment
Architect sophisticated resource management protocols optimized for varied and complex compute ecosystems
Partner with infrastructure engineering teams to establish integration frameworks for advancing AI technologies
Lead code reviews, define coding standards, and translate functional requirements into technical requirements — ensuring all developed features meet design and code quality standards while fulfilling customer requirements.
Collaborate with product teams and business partners on product and feature design, coordinating the evaluation, scope, and completion of new development requests.
Assess the impact of new requirements across all upstream and downstream applications, systems, and processes, and work with geographically distributed engineers to ensure successful product delivery.
You're Our Person If:
5+ years of software engineering experience with deep expertise in distributed systems
Expert-level Kubernetes experience: operators, controllers, scheduling, resource management
Production experience running large-scale infrastructure serving mission-critical workloads
Strong programming skills in Go, Java, Python, or Rust
Deep understanding of containers, orchestration, networking, storage, and compute isolation
Experience designing and building control planes for distributed infrastructure
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Proven technical leadership: driving architecture, mentoring engineers, influencing technical direction
Preferred Qualifications
Experience with GPU infrastructure and ML/AI workload orchestration
Background in building serverless or function-as-a-service platforms
Expertise in observability tools: Prometheus, Grafana, OpenTelemetry, distributed tracing
Experience with big data processing frameworks (Spark, Flink, Presto, etc.)
Knowledge of vector databases and embedding infrastructure
Contributions to open-source infrastructure projects
Experience in multi-tenant SaaS environments with strong isolation requirements
Familiarity with major cloud providers: AWS, GCP, Azure
*LI-Y
Customer Success Manager Public Sector - Core Clouds
Salesforce, customers who choose our Signature Success Plan unlock our most elite level of partnership — expert guidance, deep product knowledge, and proactive support to stay agile and maximize value. As a Customer Success Manager (CSM) for Signature Success, you will become a strategic partner to our most important customers, serving as their trusted advisor and orchestrating the full Signature experience.
Role Description
You will proactively set the customer up for success through optimization of the solution, with special care during critically important peak events. This will require technical knowledge of Salesforce Clouds, and the ability to work closely across internal and external teams to provide a unified Signature experience. As a Customer Success Manager, you will be a named advisor to a portfolio of Signature Success customers. You will build deep, trusted relationships with customer stakeholders and Salesforce account teams, maintaining a high level of awareness of customer priorities, business goals, and potential risks.
You will proactively guide your customers to success by aligning their business goals with the Salesforce platform, offering strategic and solution recommendations, coordinating Signature Success deliverables, and ensuring operational excellence during critical events. You will also support communication during major incidents, providing timely updates and managing customer expectations.
Your Impact
Strategic Partnership
Act as the trusted point of contact and advocate for your customers, driving alignment between their business goals and Salesforce’s capabilities.
Build and sustain relationships with customer IT and business executives, becoming a true strategic partner.
Customer Enablement
Guide customers in adopting the Salesforce platform through proactive recommendations and personalized service delivery from the Signature catalogue.
Provide insight into new features and releases, helping customers navigate change and mitigate potential risks.
Incident Management
Support communications during high-severity incidents, ensuring a smooth and transparent experience while advocating for customer resolution.
Renewal & Growth
Clearly articulate and demonstrate the value of Signature Success and platform capabilities to ensure ongoing investment and expansion.
Minimum Requirements
Fluent in both German and English
6+ years of experience in Cloud environments in roles such as Customer Success, SaaS platform management, Solution Architecture, or Technical Consulting
Outstanding communication and presentation skills with demonstrated ability to communicate and influence optimally at all levels of the organization, including executive and C-level.
Skills for analyzing technical concepts, translating them into business terms and mapping business requirements into technical features.
Ability to explain sophisticated technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects.
Proven ability to build trust-based relationships and navigate complex, enterprise-level environments
Preferred Requirements
Experience with the Salesforce Core platform is a plus
Salesforce product certifications are a plus
Knowledge of Salesforce products and features, capabilities, best use, and how to deploy
Experience working with Enterprise-level customers
Experience working with Public Sector customers
Join Salesforce's Workspace Engineering team to build and optimize remote development environments for our AI-first development organization. You'll design products and services that enable developers to deliver workflows with 10x productivity gains, collaborate across teams, contribute to open source, and implement cutting-edge AI solutions.
Design and maintain Nix-based devcontainer images with s6-overlay lifecycle management, automated rebuild/rollback, and persistent home directories
Build devcontainer features (Agentforce, OrgFarm, CoreApp settings) following framework standards
Lead Gold Standard Workspaces initiative — defining and enforcing criteria for healthy, reproducible environments
Own Bazel build infrastructure with Remote Build Execution (RBE) integration, cache optimization, and multi-codeline performance tuning
Profile and resolve build bottlenecks, RBE failures, and cache hit ratios
Partner with JetBrains and internal teams on IntelliJ BSP/Bazel plugin stability
Develop sfw-controlplane-api: workspace provisioning pipelines, Temporal workflows, DynamoDB provisioning, snapshot lifecycle, and Hyperforce/Falcon deployments
Implement Single Schema/Single Config initiative to unify workspace configuration
Drive supply chain security: migrate images to Trusted Image Central (TIC), enable Renovate for dependency updates
Mirror Nix packages to Nexus/Artifactory; migrate EBS snapshot creation to Jenkins
Enforce security SLAs, eliminate configuration drift, manage workspace shutdowns for deactivated users
Build dashboards and telemetry in Honeycomb; migrate to Monitoring Cloud/AutoTelemetry
Create AI-powered diagnostic tooling to automate health checks and reduce MTTR
Participate in support hero rotation: triage Sev3+ incidents (snapshots, IDE connectivity, RBE issues)
Maintain developer documentation for workspace setup and tooling
Partner with CBX/Bazel, SFCI, JetBrains, OrgFarm, Temporal, and Hyperforce teams
Author technical designs, lead deep-dives, drive V2MOM measures, contribute to sprint planning
Languages: Shell, Python, TypeScript/Node.js, Go, Java, YAML, Puppet, OpenAPI
Package Management: Nix
Infrastructure: Kubernetes (FKP/EKS), Docker, AWS (EC2/EBS/DynamoDB), RHEL 9, Pomerium, Temporal
Build Systems: Bazel, BuildFarm, Remote Build Execution
Observability: Honeycomb
Strong debugging, performance analysis, and incident response skills
At Salesforce, we are seeking outstanding individuals to join our team as Account Executives with a strong technical background and expertise in AI-driven solutions. In this role, you will be pivotal in driving revenue growth and encouraging enduring client relationships and applying innovative technology redefines customer engagement.
Salesforce Agentforce and Data 360, our flagship innovations, harnesses the power of real-time data analytics and AI to redefine Customer 360, enabling scalable, high impact customer interactions.
As a part of our Agentforce and Data 360 Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering ground-breaking results! We are looking for individuals with deep AI and Data knowledge and strong experience in selling complex technology solutions, understanding cloud-based services, and designing B2B solutions. Collaborating with potential clients, you will dive deep into understanding their needs and challenges ultimately showcasing how Agentforce and Data 360 is the solve for their most critical business goals.
What you’ll be doing:
Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce and Data 360 opportunities with potential customers.
Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce and Data 360 growth at current and new customers
Use your extensive knowledge of Salesforce particularly Agentforce and Data 360 to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture
Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce and Data 360’s capabilities can deliver impact at scale
Source and qualify Agentforce and Data360 opportunities that fit our ideal customer profile.
Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce/Data 360 can be a solution.
Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce and/orData 360 delivers as a detailed and scalable solution
Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce and/or Data 360 across both technical and business partners
Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
Highlight how our solutions align seamlessly with clients' long-term strategic objectives
Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Agentforce use cases that resonate with buyers
This is a specialist, co-prime role, supporting a customers primary account sales team - so the ability to work as a support to the primary Account Executive to drive a wholistic customer driven solution is key.
What you should have:
Experience in enterprise and commercial B2B sales within the context of highly technical sales
Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, API connection, etc.
You will have a deep, thorough understanding of the data landscape - including leading CDPs and Datalakes.
Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud)
Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce's platform and Agentforce capabilities
Strong technical selling skills including the ability to explain AI models ad solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes
Expertise in modern cloud data platforms (e.g., Snowflake, Databricks, Big Query), acquired through considerable technology sales experience.
A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
Outstanding communication and negotiation skills honed through your experience
A Bachelor's degree or equivalent experience with extensive background in technology sales
Skill-Set/Technologies:
Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Lakes, Data Warehouse technologies, Cloud infrastructure, Predictive and prescriptive modeling techniques, Business Intelligence (Tableau). Salesforce Data 360.
Characteristics:
This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
Results motivated: you show your ability to exceed sales goals.
Business-focused outlook: Skillfully translates technical solutions into palpable business value
A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection.
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
Salesforce Legal Shared Services (LSS) is building out a Mexico City team to serve as its legal support hub — expanding its capacity to handle the transactional and operational work that keeps the legal organization running. This role is designed for a sharp, detail-oriented professional who wants to grow inside a fast-moving legal team without being an attorney.
About the Role
As a Legal Shared Services Analyst on the Legal Shared Services Support team, you will own the execution of a wide range of legal support tasks — from contract review and data privacy requests to revenue-critical troubleshooting in Salesforce. You will work closely with attorneys, process owners, and business stakeholders, bringing consistency, accuracy, and a strong service orientation to everything you touch.
This role requires someone who can follow structured processes precisely and also navigate work that is less defined — adapting to shifting priorities while maintaining quality standards. You are not expected to provide legal advice, but you will develop deep expertise in the legal services you support.
Key Responsibilities
This is not a role for someone who wants to process the same tickets in the same way every day. The Mexico City team is being built to take on work that previously fell through the cracks — high-judgment, varied, and consequential. You'll be working directly with attorneys and Service Owners who are invested in your development, and you'll be part of a team that's actively rebuilding its reputation for quality. If you're someone who takes pride in doing legal support work exceptionally well, this is the place to do it.
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Production leadership required. Builder mindset non-negotiable.
Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.
Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.
You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.
You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.
You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.
You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.
Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).
Salesforce Software Quality Senior Member of Technical Staff (SMTS)
Job Category: Software Engineering
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+Data+CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Job Details
We are infusing AI into every aspect of our software engineering. While AI is writing the code, validation is what needs to be done to meet enterprise quality. We are looking for an enthusiastic Senior engineer who follows the AI-first approach to build and maintain validation of the code and ensure it is production-ready for our customers. This individual will work on Product Led Growth within the Self-Service and Growth organization, focused on helping new customers self-service and get started with Salesforce with a prescriptive out-of-the-box experience that shortens time to value across the entire Customer 360 of Marketing, Sales, Service, and Commerce. The Product Led Growth team is currently focused on exciting initiatives including Onboarding Workflows, Agentic Getting Started, and Slack UI. This engineer should have an AI-first approach and be able to help the team translate from traditional testing to using AI in driving acceleration and accuracy in testing and be a multiplier using AI tools. Prior experience working with agentic products is a plus.
As a quality SMTS, you will play a key role in defining, implementing, and maintaining the quality strategy for Product Led Growth. You will collaborate with cross-functional teams, including product development and AI teams, to ensure that Salesforce’s AI-driven solutions meet the highest quality standards for enterprise applications.
Key Responsibilities
Drive Innovation & Adoption: Design, build, and maintain scalable, AI-first testing frameworks and automation suites to validate complex PLG workflows and agentic capabilities.
Execute Quality Strategies: Translate high-level quality strategies into actionable automation plans, focusing heavily on validating LLM integrations, prompt accuracy, and deterministic system behaviors.
Hands-on Code Quality & White-Boxing: Dig deep into the application code to understand system architecture, identify quality gaps, perform white-box testing, and actively contribute to fixing code and test flakiness.
Human-in-the-Loop & Model Evaluation: Implement and support evaluation processes for subjective quality dimensions of our AI features, including response relevance, user safety, and contextual accuracy.
Cross-Functional Collaboration: Partner closely with developers, product managers, and engineers within the PLG ecosystem to ensure quality is integrated early and continuously throughout the agile delivery lifecycle.
Required Skills and Qualifications
Strong Java Skills: Strong technical fundamentals of Java, particularly in data structures and algorithms.
AI/LLM Validation Mindset: Hands-on experience evaluating Large Language Models (LLMs) for quality response, including familiarity with GPT-like models and AI evaluation frameworks is a big plus.
Agile Delivery at Pace: Proven track record of delivering automation solutions in a fast-paced CI/CD environment, supporting rapid deployment schedules without compromising quality.
Collaboration & Communication: Excellent communication skills, with the ability to work cross-functionally with product managers, engineers, AI/ML engineers, and data scientists.
Problem-Solving & Analytical Skills: Strong analytical and problem-solving abilities with a focus on identifying quality gaps and driving improvement.
Preferred Qualifications
A software engineer with a strong coding background and understanding of delivering software at pace in Agentic PDLC.
Strong experience with white-box testing and fixing code is a huge plus.
Experience working with public cloud infrastructure (AWS/Azure/GCP) and/or foundational knowledge of the Salesforce platform (Salesforce Certifications are a plus).
Prior experience testing autonomous agents, conversational UIs, or generative AI workflows.
The Experience:
Salesforce's Product Security team within the broader Security organization is at the forefront of securing our customer data and assets while balancing risk and security posture. We thrive on collaboration with product and engineering teams to drive risk outcomes and help maintain trust for our customers.
What You'll Actually Be Doing
This pivotal role for a BISO within our product security organization requires a blend of real-world experience and deep knowledge in software security, including application security, cloud security, secure coding practices, and security architecture, especially across Software as a Service (SaaS) and On-premise services.
The ideal candidate will have a proven track record of excellence in security delivery and the ability to work with a broad set of executive stakeholders across business units and security teams to drive security initiatives and improve risk posture. This role is responsible for managing stakeholder expectations and business risk for the Business units and can prioritize, optimize, and track the execution of the security backlog via a single work stream for product engineering, using deep technical understanding and business risk impact.
You're Our Person If You Have:
10-15 years of experience in information security, with at least 5-10 years in a leadership role focused on technical security across cloud, infrastructure, applications, and third-party integrations.
Deep understanding of security principles across all tech layers, including cloud platforms (AWS, Azure, GCP), infrastructure security (network, endpoint, IAM), application security (SAST, DAST, secure coding), and third-party risk management frameworks
Familiarity with security tools such as SIEM: Splunk specifically, vulnerability scanners (e.g., Qualys, Nessus), or IAM solutions (e.g., Okta, SailPoint).
Demonstrated ability to work independently, take ownership of security initiatives, and drive results with minimal supervision.
Strong executive presence and immaculate ability to articulate technical security concepts in a business/risk context
Customer-focused: You know how to balance your "get it done" attitude with diplomacy to be able to work effectively across different teams and at all levels
Proven ability to prioritize initiatives utilizing risk data from multiple input sources, while staying aligned with the bigger picture
Strong understanding of security and compliance frameworks (e.g., SOX, NIST CSF, ISO 27001/2, CIS Controls).
Ability to thrive in a dynamic, fast-paced environment, staying ahead of emerging threats and adapting strategies to evolving business needs.
Excellent communication skills to translate complex security concepts into business-friendly language.
Strong stakeholder management and collaboration skills to work with cross-functional teams and ability to influence decision-making without direct authority.
A related technical degree required
Preferred Qualifications
Deep understanding of securing AI solutions
Prior experience as BISO or equivalent is desirable
Ability to cultivate strong working relationships with customer teams and internal security teams, including those in international locations
Strong willingness to challenge status quo and drive continuous improvement through change and new ideas
Track record of auditing related or consulting experience, high tech industry a plus
Certifications like CISM or CISSP highly desired
Salesforce is hiring a hands-on Partner Technical Architect to help top SI partners build and ship production-grade Agentforce solutions at scale.
In this builder role you will work directly with Partner FDEs to turn ambiguous enterprise AI problems into working solutions, reference implementations, and evaluation harnesses, then use what you learn to raise quality and partner-led outcomes.
The best candidate is someone who can build, debug, explain trade-offs, and then package what they learned so many partner teams learn from it.
Salesforce and Agentforce experience are valuable, but they are not the whole profile. We are looking first for strong engineering judgment, applied AI fluency, builder instincts, and the ability to ramp quickly into the Salesforce platform.
What You'll Actually Be Doing
Prototype quickly to validate ideas, expose platform gaps, and unblock first-of-kind implementation risks.
Build reference implementations, starter kits, demos, field kits, and evaluation harnesses that partners can fork, extend, and deploy.
Convert field lessons into durable reusable assets: code, diagrams, checklists, decision trees, implementation notes, and architecture guidance.
Review partner Agentforce architectures for agent design, retrieval strategy, tooling, guardrails, observability, cost, security, and production readiness.
Coach Partner FDEs and architects through design clinics, office hours, portfolio reviews, and targeted technical walkthroughs.
Translate recurring field blockers into clear product and engineering feedback.
Help partners connect technical architecture choices to delivery quality, customer outcomes, and consumption economics.
You're Our Person If...
Builder Profile
You have shipped or seriously prototyped real software, agents, automations, internal tools, or technical demos.
You can show your work: GitHub repos, demo apps, notebooks, architecture docs, eval harnesses, demo orgs, open-source contributions, or equivalent artifacts.
You learn new platforms by building with them, not by waiting for perfect documentation.
You can move fast without losing production instincts around safety, reliability, observability, and maintainability.
You naturally extract patterns from one-off work and turn them into reusable assets for others.
Applied AI and Agentic Systems
Experience building with LLMs, agents, RAG, tool use, workflow orchestration, or automation systems.
Ability to reason about multi-agent, human-in-the-loop, and enterprise integration patterns.
Comfort debugging agent behavior: traces, logs, failure modes, tool calls, bad context, bad data, latency, and user experience gaps.
Practical understanding of prompt design, retrieval quality, evaluation, hallucination risk, guardrails, and cost/performance trade-offs.
Enterprise Architecture Judgment
Ability to communicate clearly with engineers, architects, product teams, partner leaders, and executive stakeholders.
Strong systems thinking across APIs, data flows, identity, security, integration, observability, and operational handoff.
Strong product sense: you can distinguish a platform gap, a configuration issue, a partner delivery issue, and a pattern worth codifying.
Comfort operating in regulated or complex enterprise environments where governance, trust, and delivery risk matter.
Even Better If...
Hands-on Salesforce, Agentforce, Data Cloud, Apex, Flow, LWC, MuleSoft, or multi-cloud architecture experience is preferred.
Salesforce certifications are helpful, but not required if you can demonstrate strong builder evidence and rapid platform learning.
We value candidates who can learn the Salesforce stack quickly and translate broader engineering/AI experience into partner-ready Agentforce patterns.
Experience working with system integrators, partner delivery teams, or complex enterprise implementation programs.
Published technical work: open-source projects, internal platform docs, talks, blog posts, or reusable architecture patterns.
Experience creating maturity models, readiness checks, production-readiness scorecards, or technical review frameworks.
Familiarity with consumption economics, agent cost modeling, TCO, or outcome-based delivery models.
Your Impact:
You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
You will collaborate with customers on the Salesforce Service Cloud to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations.
You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.
Responsibilities:
Develop and implement successful Service & Support sales campaigns for clients contact/call/service centers
Personally create new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunities Leverage business from new & established relationships.
Strategize, negotiate & close business
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs.
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer
Your Impact
As Enterprise Corporate Sales (ECS) Account Executive, you are in charge of handling a large volume of medium and small size opportunities within our Enterprise customers and prospects in the South Africa region. Partnering with our most senior sales account executives, this role will suit those who are looking to take their enterprise sales skills to the next level.
Manage the entire sales cycle from acquisition to signing deals through the engagement of appropriate resources such as Sales Engineers, Professional Services, Marketing, Partners etc.
Use your solution selling expertise to respond optimally to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers
Contribute to Salesforce growth by engaging with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, return on investment analysis, references, and analyst data
Exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts within an assigned subset of major account/customer or vertical market
Build and maintain a sales pipeline from week to week ensure over-achievement within the designated market sector(s)
Minimum Requirements
2 years experience in quota-carrying sales
Experience in managing and closing complex sales cycles and demonstrated ownership of all aspects of territory management
Self-driven, curious, humble & coachable
Business and sales acumen
Proficiency in English
Preferred Requirements
Successful history of net direct new business sales with a proven track record of exceeding sales quota of preferably SaaS solutions
Experience selling to diverse buying centers of Enterprise customers, incl. Sales, Service, Marketing, IT, Procurement etc. beneficial
CRM application sales, SaaS solutions sales, or industry sector experience would be viewed favorable.
Launchpad is one of Salesforce's most exciting growth programs — and SF is where the next generation of AI-native, generationally significant companies gets built. This role puts you at the center of that energy: but it's not a sales job. It's a builder's job.
You'll work with our sales teams to cover thousands of early-stage companies, tiny technical teams, and founders making consequential platform decisions in real time. The person who succeeds here is someone who can demo, configure, connect APIs, speak credibly about AI agents and developer tooling, and do it all in the same week as hosting a YC batch dinner. You'll bring the full depth of the world's #1 Agentic CRM to founders who need real help — not a deck — and you'll build the programs and infrastructure that let you do it at scale.
If you've been the most technical person in a sales org, the most commercial person on an engineering team, or have built something yourself and want to bring that energy inside a global platform — this is it.
Salesforce is the #1 Agentic CRM, helping companies become Agentic Enterprises where humans and AI agents drive customer success together on one trusted, unified platform. Our Global Private Equity & Venture Capital Practice is transforming how VC firms build value for their portfolio companies — and how founders build for scale.
More than 85% of unicorn companies are Salesforce customers, from early-stage to post-IPO. For startups, Salesforce is more than CRM — it's the GTM infrastructure that grows with them: from their first sales hire through to IPO and beyond. That means Agentforce for AI-powered automation, Headless 360 to build on the Salesforce platform without being locked into any single surface, and AgentExchange — the world's largest marketplace for trusted agents, apps, and integrations. Salesforce isn't just a tool startups adopt. It's a platform as big as their ambitions, and one of the most important investments they'll make as they scale.
Launchpad is Salesforce's startups program — and this role is focused on the earliest-stage companies in the ecosystem: VC-backed startups typically under 50 employees who are building fast, hiring fast, and making GTM infrastructure decisions with very little time and very few resources. They don't have a Salesforce admin. They don't have an IT team. And they won't wait six weeks for a solution.
As an Associate GTM Manager, you will be Launchpad's primary presence in the Bay Area's most active early-stage communities — including top-tier startup accelerators and founder programs (e.g. YC, Speedrun), founder networks, and the VC firms backing the next generation of breakout companies. But unlike a traditional relationship manager, your value to these companies is as much technical as it is relational. You'll help founders actually implement and get value from Salesforce — not just sign up for it.
This is a high-volume, high-build role. You'll own scalable programs, create repeatable on-ramps for accelerator cohorts, and help define how you can build with Salesforce from day 1.
You will work directly with the Head of Startups and the broader Launchpad team to build the tooling, programs, and playbooks that help Salesforce show up authentically for the companies that will define the next decade.
Building & Scaling Programs
Design and build scalable technical on-ramps for early-stage startups — including onboarding workflows, accelerator programming, and lightweight implementation guides that founders can actually use
Own a high-volume territory of VC-backed startups under 50 employees — the coverage model here requires programs and tooling, not just conversations
Build and maintain relationships with top-tier accelerator programs and founder communities to create consistent, repeatable cohort-level engagement
Work closely with Salesforce SMB sales leadership to align on startup accounts and ensure the right companies get the right level of support
Track and manage territory performance, contributing to regular portfolio reviews with Launchpad leadership
Technical Engagement & Value Creation
Help early-stage founders actually implement and derive value from Salesforce — not just evangelize it. That means getting your hands dirty: configuring use cases, connecting integrations, demonstrating Agentforce capabilities, and making the platform feel real for a 10-person team
Bring a genuine, technical point of view on the AI-powered GTM stack — you understand how the best early-stage companies are using AI agents, automation, and developer tooling to scale lean
Help founders understand how Headless 360 lets them build on the Salesforce platform without being locked into any single surface, and how AgentExchange extends their stack with trusted agents and integrations
Be comfortable with vibe coding and AI-assisted configuration — you don't need to be an engineer, but you need to be able to build quickly and show founders what's possible
Serve as the bridge between a founder's technical questions and the Salesforce ecosystem — knowing when to go deep yourself and when to bring in the right resource
Sales Enablement
Serve as the Launchpad expert for Salesforce SMB sales teams — helping AEs and sales leaders understand how to engage early-stage, VC-backed companies and what technical support these companies actually need
Run enablement sessions that go beyond the value prop — equipping the sales org with the technical context to have credible conversations with founder-led companies
Collaborate with Launchpad leadership to bring learnings from the SB segment back to the broader team
Community, Events & Ecosystem
Host and facilitate curated founder events, accelerator programming, and ecosystem activations that build Launchpad's presence in the early-stage community
Build relationships within founder communities, accelerator networks, and early-stage VC firms that extend beyond individual companies — creating durable touchpoints with the ecosystem at large
Help founders discover the full Salesforce ecosystem: from Agentforce and AI-powered automation to the agents and integrations available on AgentExchange
Gather and synthesize founder feedback to continuously improve Launchpad and Salesforce's approach to the earliest-stage companies
Contribute to broader Launchpad community initiatives and campaigns in collaboration with the central team
Strategic Contribution
Contribute to internal portfolio performance reviews and provide data-driven insights on the SB startup landscape
Bring a point of view on how the early-stage ecosystem is evolving and what it means for Launchpad's strategy
Own ad hoc strategic projects that contribute to the growth and success of the broader Launchpad program
A builder's mentality — you're someone who creates things, solves problems with whatever tools are available, and doesn't wait to be handed a solution. This could show up as having built a company, owned a sales function end-to-end at an early-stage startup, run a technical program, or developed tooling and processes from scratch
Technical fluency — you're comfortable with AI-powered tools, platform configuration, and API-level conversations. You don't need to be an engineer, but you need to be able to sit with a technical founder and be taken seriously
Hands-on experience with or genuine enthusiasm for vibe coding, AI agents, or building with AI-powered development tools — you see these as practical instruments, not buzzwords
Strong familiarity with the startup ecosystem — you understand how early-stage companies are built, what founders care about, and how they make decisions with limited resources and zero tolerance for friction
Exceptional communication skills — you can earn a technical founder's trust quickly and translate complexity into clarity
A scrappy, high-volume approach to relationship building — you get more done with less, and you're energized by it
Self-starter mentality with strong work ethic, personal drive, and character qualities aligned with Salesforce's core values
Willingness to travel as needed (~15%)
4–6 years of relevant experience — this could be in venture capital, enterprise software, startup ecosystem roles, sales, or business development, but what matters most is that you've built something, owned something, or operated close to the technical and commercial intersection of an early-stage company
Direct experience working with or inside accelerator programs, founder communities, or early-stage VC networks
Familiarity with the Salesforce platform and/or the GTM tech stack for startups — ideally with a point of view on where AI-powered tooling, CRM, and developer platforms fit in a founder's journey
Experience in a Solutions Engineer, technical sales, or builder-adjacent role is a strong plus
Experience hosting or managing ecosystem events, founder programs, or partner activations
Degree in Economics, Finance, Business, Computer Science, or a related field
The Senior Director, Engagement Delivery role is a seasoned executive who owns the health and performance of a defined book of business symmetrically aligned to a Sales portfolio across a range of customers engagements including paid and investment commitments. They operate at a portfolio level and lead, directly, a team of Program/Project directors and managers tasked with delivery for our most complex, enterprise-level customers. They are forward-thinking leaders responsible for hiring, building, and developing outstanding teams tasked with delivering the highest-quality customer-facing engagements. They also help ensure the success of these teams while securing the highest CSAT and business outcomes.
The Senior Director, Engagement Delivery collaborates with other leaders within Salesforce, not only in Professional Services but also including Sales, Customer Success, Renewals, Consumption and others to ensure consistent delivery standard methodologies and influences the overall global engagement and delivery approach. They are responsible for all Professional Services Delivery Engagement in the region, acting as the delivery organization's primary point of accountability for deal acceptance, escalation management, margin protection and being a focal point for all Salesforce and customer High Executives in the region. They are responsible for meeting and exceeding business targets and providing leadership with accurate forecasts and metrics. They are the connective tissue between pre-sales solutioning and delivery execution - validating that what is sold can actually be staffed and delivered at the proposed margin identifying risk early enough to course-correct and building the executive relationships that turn one-time engagement into long-term partnerships. They contribute to thought leadership and lead efforts to drive positive change, organizational initiatives, objectives and methods forward with executive-level engagement. They take ownership and personal responsibility for implementing change despite opposition or barriers and confidently make decisions in conditions of uncertainty. They are strong mentors who lead by example and embody the Salesforce values.
Senior Director, Engagement Delivery, will join into a diverse team for all industry verticals:
YOUR IMPACT:
MINIMUM REQUIREMENTS:
PREFERRED QUALIFICATIONS:
業務内容
検索のあり方が、いま大きく変わろうとしています。ユーザーは Google の AI Overviews / AI Mode、そして ChatGPT・Claude・Gemini といった「質問に答えを返してくれるAI（アンサーエンジン）」を活用し、情報収集・比較検討・意思決定を行うようになってきました。
Technical SEO & AI Search Optimization Manager は、マーケティング統括本部に所属し、この変化のなかで セールスフォース・ジャパンのコンテンツが「見つけられ・理解され・信頼され・選ばれる」状態をつくることをミッションとします。データドリブンなテクニカルSEOの専門性、Web技術と分析の実務経験、そして AI時代のオーガニックグロースを切り拓く好奇心を持って、セールスフォース・ジャパンのデジタル資産全体における オーガニック流入の「技術的な土台」をオーナーとして担っていただきます。
主なミッションは、サイト構造・戦略的な内部リンク設計・クローラビリティ・インデックス・構造化データ・ページ品質、そして検索エンジンとAIに対するコンテンツの可読性までを技術的に底上げし、AEO（Answer Engine Optimization＝アンサーエンジン最適化）戦略を前進させることで、AI検索時代におけるオーガニックグロースを実現することです。
具体的には、以下の領域を担当いただきます。
・AEO（アンサーエンジン最適化）の枠組みを構築する
AI検索・アンサーエンジン全体に対するセールスフォース・ジャパンのAEO戦略を立案・実行します。AI Overviews / AI Mode / ChatGPT / Claude / Gemini などで Salesforce がどのように表示・引用されているかを分析し、AI上での可視性と権威性を高める打ち手を見つけます。あわせて、AIでの可視性・引用のされ方・競合ポジション・コンテンツのギャップ・ビジネスインパクトを評価する測定の仕組みを設計します。
・テクニカルSEOをリードする
Salesforce.com/jp のテクニカルSEOロードマップを所有し、ビジネスインパクト・検索機会・実行難易度をもとに優先順位を決めます。サイト構造、内部リンク、クローラビリティ、インデックス、構造化データなど、サイト全体の健全性を底上げします。Google Search Console、Screaming Frog、GA4、BIダッシュボードでパフォーマンスを監視し、課題を特定して改善の優先度をつけます。
・データに基づく実験を推進する
変化の速い検索領域でスピード感を持って動き、仮説を立て、実験を回し、その学びをスケールする施策へと変えていきます。製品・業界・ブログなど主要なページタイプごとにパフォーマンスを分析し、成長機会を見つけ、実験の優先順位と成功指標を定義します。学びをドキュメント化し、オーガニックグロースの継続的な改善につなげます。
・AIでSEOオペレーションをスケールさせる
グローバルSEOチームと連携し、マーケティングチームがSEO業務を効率的にスケールできるよう、AIワークフロー・AIエージェント・社内ツール・自動化を設計・構築します。プロンプト、スクリプト、テンプレート、ダッシュボード、QAワークフローを整備し、一貫性を高め、実行を加速し、部門横断でベストプラクティスを展開できるようにします。
必要なスキル・経験
SEO / テクニカルSEO / Webグロース / Web分析のいずれかで 4年以上 の経験
大規模サイトのテクニカルSEO実務経験（クローラビリティ、インデックス、内部リンク、URL設計、リダイレクト、canonicalタグ、構造化データ、JavaScriptレンダリング、ページパフォーマンス など）
SEO・分析ツールの使用経験（Google Search Console、Screaming Frog、Semrush、Ahrefs、GA4、Tableau、Looker Studio など）
データを分析し、根本原因を特定し、機会の優先順位をつけ、明確な提案・アクションプランに落とし込む力
HTML / CSS / JavaScript、CMS運用、構造化データ、schema.org の実務的な知識
Claude Code、Apps Script、SQL、BigQuery などを使ったワークフロー自動化の構築経験
AI検索・アンサーエンジン・自動化・オーガニック発見の未来に対する好奇心と、自ら手を動かして試す姿勢
各部門のステークホルダーと共通のゴールを目指し、連携する高いコミュニケーション力
日本語：ネイティブまたは流暢 ／ 英語：ビジネスレベルのコミュニケーション力
歓迎するスキル・経験
B2B SaaS、エンタープライズソフトウェア / テクノロジー、またはグローバルドメインを持つ大規模B2Bサイトでの経験
SEO / テクニカルSEO / Web分析で 8年以上 の経験
AEO（アンサーエンジン最適化）またはAI検索最適化の経験
ログファイル分析、JavaScript SEO、レンダリング診断、サイトパフォーマンス最適化の経験
複数の製品・ソリューション・業界・地域・ファネル・ステークホルダーが絡む複雑なWebエコシステムでの経験
SEOの取り組みを、リード・商談や売上へのインフルエンス・セルフサーブのコンバージョンといったビジネス成果に結びつけた経験
Salesforce の使用経験
勤務地・就労条件
本ポジションは 日本を拠点 とし、日本での就労資格を有する方 が対象です。
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
Salesforce Technical Consultants deliver solutions that transform our customers’ businesses and their customers’ experiences. This role involves working with teams to discover, design, code and deploy Salesforce Platform solutions.
OVERVIEW OF THE ROLE
Salesforce is currently seeking a Technical Consultant to join our Professional Services team within the Customer Success Group (CSG). Technical Consultants work as part of a team demonstrating technical thought leadership of customer and partner engagements. These lead to the successful delivery of solutions, including enterprise integrations using middleware tools and platforms. Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.
Technical Consultants are technically hands on with our products, and are responsible for evaluating and implementing technical solutions for customers.
The ideal Senior Technical Consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. They also identify and proactively handle risk areas and contribute to seeing issues through to project completion.
YOUR IMPACT
Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.
Become a highly certified and recognized Salesforce expert.
Help clients consistently meet/exceed goals and metrics.
Contribute to customer success through front and backend solution development and release management.
Deliver high client satisfaction (CSAT).
Provide guidance on the application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure.
Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution. Lead the evaluation of business and technical requirements from a senior level.
Identification and proactive management of risk areas and commitment to seeing an issue through to complete resolution.
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
REQUIRED QUALIFICATIONS
5 years of experience minimum in IT space
Hands-on technical and solution implementation experience in a relevant software domain, as well as coding experience in object oriented languages.
Ability to analyze, design, and optimize business processes via technology and integration.
Ability to support customers and project members in rationalising and deploying emerging technology.
Ability to work independently and as part of a distributed team.
Ability to learn new technologies as well as good presentation, communication and facilitation skills.
Available to travel regionally and occasionally internationally depending on customer needs.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Proficiency in both English AND Italian languages
Strong background in object-oriented programming (e.g., Java) and understanding of REST/SOAP API design, microservices, and event-driven architectures.
PREFERRED
Salesforce Certifications
Experience with the Salesforce Platform and / or other CRM products.
Experience with Salesforce Revenue Cloud and / or other products in the billing and revenue space (Conga, CloudSense, Zuora).
Ability to build and manage relationships both internally and externally.
Experience working in a senior consulting or technical lead role working with matrix teams at a top-tier consultancy or system integrator.
Familiarity with AI-assisted development tools
Join the Engineering Development and Delivery group within Salesforce's Digital Enterprise Technology organization, where you'll own the vision and execution of the Unified Telemetry platform — a foundational data infrastructure that powers analytics, machine learning, and experimentation across the company. This role is based in the United States and is built for a technical leader who thrives at the intersection of platform engineering, people development, and cross-functional influence in an era where AI-driven engineering is reshaping how we build and observe software.
このポジションについて
Success Architect は Salesforce製品に関する技術的な専門性に加えてアーキテクチャや技術戦略についての広い知見を持ち、私たちのお客様がSalesforce製品を最大限に活用してビジネス価値を実現していただくためにプロアクティブ・リアクティブの両面にわたりご支援を提供するロールです。Success Architect は私たちのお客様の中でも特にSignature Success Plan契約をお持ちのお客様に対して、自分自身の持つスキルだけでなくSalesforceがグローバルに持つノウハウやベストプラクティスも駆使しながら、お客様が技術面・ビジネス面の課題を解決していくためのアドバイスを行います。
私たちは、以下の Salesforce の多様な製品について実証可能な 1 つまたは複数のスキルと経験を持つ Success Architect を募集しています。特に Slack のスキルと経験を本ポジションでは必須とし、 加えて Data360 や Core Platform のスキル 及び 関連技術に関する経験をお持ちの方を歓迎します。
ご担当いただく製品
Slack
追加で下記製品のいずれかの利用経験がある方を歓迎（将来、複数製品のご担当をいただく可能性を考慮）
その他のSalesforce製品（Agentforce Salesなど）
お客様にSalesforceの製品とその機能を実装する際のベストプラクティスを提供します。
お客様の技術的な問題に関して専門的なアドバイス（推奨事項）を提供します。
お客様がご利用のSalesforce環境に導入すべき監視指標（パフォーマンス等）についてのアドバイスと分析レポートを提供します。
お客様が機能の廃止 (End of Life) などのSalesforce製品の主要な変更に備えるのを支援します。
お客様がご利用のSalesforce環境のアーキテクチャを評価するレビューボードに参加します。
Salesforceにとって戦略的な製品や機能の利用をお客様に促進します。
製品マネジメント部門から提供される製品の重要な情報をキャッチし、それをもとにお客様やSalesforce社内の関係チームにとって有益なアセット（ベストプラクティス、ナレッジ、FAQ等）を作成します。
次の領域の広範囲な経験: コンサルティング、テクニカルサポート、アカウントマネジメント、プロジェクトマネジメント
お客様の視点に立って課題にアプローチする経験
エグゼクティブレベルのお客様への価値提案・コミュニケーション経験
製品及びサービスの価値を示し、影響を与える能力
SlackもしくはAI x Chat Tool（例：Microsoft Teams、Google Chatなど）製品に関する管理・導入の経験・知能
ユーザーのビジネス要件を定義・理解して、組織のガバナンス強化を支援した経験
具体的には下記の経験やユーザー支援業務を想定
Enterpriseプランのアーキテクチャに対する理解
SSO（シングルサインオン）の実装経験
Slackコネクト（社内外連携）のセキュリティ設計経験
Slack APIおよびワークフロービルダーを用いたアプリ開発経
AIトレンドに対する理解・キャッチアップ
Slackbot / Claude Code / Geminiなど最先端のAIツールを使った業務効率化経験
プレゼンテーションスキル
大規模かつ技術的に高度で、常に製品機能の課題を抱えているようなお客様に対応した経験
困難でプレッシャーのかかる状況においても、複数のタスクに対して優先順位づけし効果的に実行できる能力
技術的なコンセプトを分析しそれをビジネスの言葉に置き換える能力、および技術的な機能をビジネスの要件にマッピングできる能力
クラウドコンピューティング（マルチテナント）の世界におけるデータベース、アプリケーション、ネットワーク技術についての理解
相手に合わせてメッセージの抽象度・具体度を適切にコントロールしてコミュニケーションできる能力
新しい技術や機能について継続的に学ぼうとする積極的な姿勢
高いモチベーションを保ち、自発的・自立的に業務を遂行する能力
部門・職位を超えて協力する姿勢・能力
Slack の認定資格
Salesforce Certified Slack Administrator (English) を取得済の方 もしくは 3ヶ月以内に取得可能な方
Agentforce Sales (旧 Sales Cloud)の認定資格
Salesforce 認定 Platform アドミニストレーター (日本語)を取得済の方 もしくは 3ヶ月以内に取得可能な方
イベント登壇などの経験
ユーザーが集まるイベントやオンライン配信で、製品知識を説明・共有した経験
AI 関連の活用/実装にかかわる業務経験
英語（ビジネスレベルの読み書きと会話）
日本語（ネイティブレベル）
For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled guides, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
As a Customer Success Manager (CSM), you will be a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents.
This position will focus on our Commerce Cloud Signature customers, driving customer advocacy and reducing attrition by collaborating with Sales partners, growing our Signature coverage, consuming Premier entitlements, and making strategic customer investments that foster trusted growth and success.
These activities will enable you to proactively set the customer up for success through optimization of the solution, with special care during critically important peak events. This will require technical knowledge of both Salesforce Commerce Cloud, and the ability to work closely across internal and external teams to provide a unified Signature experience.
Your Impact
Serve as the single point of customer accountability and responsible for the orchestration of all Signature deliverables, experience, renewal and expansion.
Cultivate and maintain partner relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
Help your customers achieve their business goals and outcomes on the Salesforce platform by:
Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation.
Providing timely, proactive Salesforce feature mentorship based on the areas of interest for your customer.
Coordinating the completion of the Signature Success catalogue of services as required for your customer.
Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues.
The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need.
Minimum Requirements
Demonstrated ability with proven experience in Digital and E-Commerce environments, including one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical or Solutions Architecture.
Outstanding communication and presentation skills with demonstrated ability to communicate and influence optimally at all levels of the organization, including executive and C-level.
Skills for analyzing technical concepts, translating them into business terms and mapping business requirements into technical features.
Ability to explain sophisticated technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Knowledge of software development process and design methodologies.
Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects
Spanish and English proficiencies are both important for this opportunity
Preferred Requirements
Experience with Commerce Cloud and Marketing Cloud or similar technologies
Experience with the Salesforce Core platform is a plus
Work experience in Retail and Consumer Goods industries
Salesforce product certifications are a plus (AI Associate, B2C Commerce Developer, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant).
Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
Experience working with Enterprise-level customers.
Additional EU language would be beneficial
The Executive Technology Architect (ETA) is a distinguished technical strategist responsible for driving the architectural modernization and long-term innovation of our most strategic ISV partners. In this high-impact executive capacity, you serve as a Peer Advisor to Partner CTOs and Founders, guiding them through the transition from legacy development models to becoming Next-Generation, Agentic-first software companies.
You drive outcome-based engagements centered on strategic influence, hands-on enablement, and co-creation - not passive advising. You are the lead architect of the Partner's transformation journey, leveraging the ISV Center of Excellence (COE) framework to institutionalize engineering excellence, governance, and innovation.
Mission: Ensure that our most vital partners are not only compatible with our platform but are leading the market in building sophisticated, scalable, and autonomous AI-driven solutions.
Key Responsibilities
Strategic Architectural Advisory
COE Operationalization & Governance
Executive Ecosystem Development
Outcome-Driven Transformation
AI Strategy & Builder Mentality
Professional Qualifications
Typical backgrounds: Enterprise CTO or C-Suite, Principal/Distinguished Architect, Field CTO or Senior SE Leader, Consulting/SI Partner Executive with Salesforce-first POV.
Success Measures
Why This Role
The Executive Technology Architect is a first-of-its-kind function at Salesforce - purpose-built for a moment when the platform's most strategic ISV partners need more than enablement resources or account coverage. They need a peer.
This role sits at the intersection of three forces reshaping the enterprise technology industry:
For the right candidate, this is a rare opportunity to:
If you are energized by transformation over transaction, and you want your fingerprints on the architecture of the future - this is the role.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way.
With exciting new announcements about infusing AI into the worlds leading Marketing Cloud just this month at our global marketing event, Connections, this is an incredible opportunity to join one of the fastest growing teams at Salesforce.
This role will join a high performing team with an incredible culture of focusing on customer success, promoting internally, and giving you the tools and training to thrive in your sales career.
We are looking for an aggressive sales executive with a track record of closing new business. The ideal candidate will have experience in sales selling technology that helps transform their customers' businesses.
If you love the idea of breaking into new accounts, and helping a customer grow their business using the world best Marketing Technology, then this role is for you.
The patch is dependent on the candidate, tailored to your skills.
Position Summary:
The Customer Success Manager will serve as the customer’s trusted Tableau advisor and become an extension of their workforce through various areas of personalized service. In this role you will be identifying and addressing both business and technical concerns, requests, and aligning to customer priorities, projects, and problems.
You bring senior level business and technical expertise, and will act as the primary point of contact for the account by coordinating with Product Management, Sales, Technical Support, and Engineering to manage the customer relationship.
Primary Responsibilities (Essential Functions):
Develop an in‐depth understanding of the customer’s Tableau environment, business stakeholders, and their reporting and analytical needs.
Offer best practice guidance and recommendations for optimum health and performance of the Tableau ecosystem.
Apply comprehensive troubleshooting and debugging skills to establish a working reproduction, acceptable resolution, and root cause.
Build strong cross‐functional working relationships with Sales, Engineering, and Product Management.
Provide escalation management on critical cases by working closely with Support, Sustaining Engineering, and/or Development to provide regular status updates to the customer.
Coordinate communications with all required stakeholders on crucial support cases and high priority issues.
Create a roadmap focusing on customer situation/goal setting and conduct quarterly reporting and deployment reviews to spot trends, proactively identify potential issues, and offer tailored release recommendations to meet stability, performance, and new feature requirements.
Provide solutions and recommendations (including conducting workshops) to establish/expand Tableau usage at client sites.
Identity revenue opportunities and partner with the account team to recommend paid services, licenses, training, and additional Tableau products to meet current needs and future growth.
Communicate and build a relationship with both IT and business stakeholders
Contribute to Tableau knowledge, community, and training resources.
Prepare and deliver custom business and technical presentations and training internally, at customer sites and Tableau conference.
Additional Responsibilities:
Recruitment: Tableau hires company builders; employees are expected to be on the constant lookout for the best talent to bring onboard, helping Tableau continue to build one of the best companies in the world.
Participate in the interview cycle and assist with the candidate vetting process
Suggest and implement improvements to internal processes and tools.
Identify and independently take on additional tasks.
Seek out and embrace leadership and mentoring opportunities
Other duties as assigned
Contribution in training/skilling up other Tableau Team members in order to strengthen the team
Knowledge and Skill Requirements:
10+ years demonstrated experience supporting and troubleshooting commercial end user software applications
Demonstrated experience supporting enterprise level, mission‐critical applications ∙ Strong understanding of relational databases; understanding of enterprise data warehouse techniques, OLAP etc.
10+ years of experience with Cloud, databases, SQL, and Windows Server. Linux experience also preferred
Strong understanding of networking, server set‐up and administration, including troubleshooting experience with internet architectures, firewalls, proxy servers, reverse proxy servers, and web servers
Demonstrated success as a highly creative, curious technologist and problem solver ∙ Excellent listening and research skills
Must have the ability to empathize with customers and convey confidence ∙ Excellent interpersonal skills
Ability to build a relationship with both Business and IT stakeholders (incl. CXO communication) - Strong communication skills
Clearly explain highly technical issues to a non‐technical audience (Especially to CXO level)
Strong organizational skills and attention to detail
Ability to handle frequent interruptions, re‐prioritize, multi‐task, solve problems, and make decisions in a fast paced environment strongly preferred
(Nice to have) Tableau related Certification
The Experience
The Enterprise Corporate Sales (ECS) Account Executive is part of the Swiss Enterprise Sales team at Salesforce. In this role, you will manage a high volume of medium and small-size opportunities across Enterprise customers and prospects in Switzerland — partnering with senior Account Executives to drive growth and take your enterprise sales skills to the next level.
We are looking for an ECS Account Executive who is self-driven, curious, and coachable, with a strong foundation in solution selling and a passion for building long-term strategic partnerships with customers.
What You'll Actually Be Doing
Manage the full sales cycle from prospecting to close, engaging appropriate resources including Solution Engineers, Professional Services, Marketing, and Partners to support deal execution.
Use solution selling expertise to respond to customer needs, build strategic long-term partnerships, and position Salesforce solutions through value-based selling, business case definition, and return on investment analysis.
Build and maintain a healthy sales pipeline week to week, exceeding monthly and quarterly targets by selling into enterprise accounts within your assigned market sector.
Partner with senior Account Executives to develop your enterprise sales skills, contributing to Salesforce growth across the Switzerland region.
You're Our Person If...
You have 2 or more years of experience in a quota-carrying sales role, with demonstrated ability to manage and close complex sales cycles and own all aspects of territory management.
You are self-driven, curious, humble, and coachable — with strong business and sales acumen and the ability to engage effectively across diverse buying centres.
You are fluent in German and English (spoken and written).
You have a proven track record of exceeding sales quota, ideally in Software as a Service (SaaS) or Customer Relationship Management (CRM) solutions.
Even Better If...
You have experience selling to diverse buying centres within Enterprise customers, including Sales, Service, Marketing, IT, and Procurement.
You have prior experience in CRM application sales, SaaS solutions, or a specific industry vertical relevant to the Swiss enterprise market.
Salesforce Health Cloud is on a mission to transform healthcare by bringing the world's most innovative customer engagement platform to an industry ripe for change. As a Senior Product Manager focused on the Provider segment, you will drive the next chapter of Health Cloud's growth — building products that improve patient and provider experiences, accelerate business expansion, and bring the power of the Salesforce platform to a multi-trillion dollar industry. You will work alongside a world-class engineering and design team, collaborating with customers, partners, and cross-functional leaders to define and deliver products that truly matter.
Design and deliver new features that improve product usage, grow the business, and make customers successful
Create and prioritize a feature roadmap in collaboration with customer success, sales, and engineering
Own the cross-industry product point of view and directional roadmap, including how it works with and leverages partner integrations
Work with industry experts to define the next business problem to solve that brings a multiplier effect for the business
Engage with customers, partners, and independent software vendors (ISVs), along with product ambassadors from across Salesforce to prioritize the right features
Represent the customer — be the champion and voice of customers, build impactful personal relationships, and bring the customer's voice into the creation process
Own requirements, specifications, and release plans; work closely with customers to drive feature adoption
Drive the best customer experience possible by working closely with User Experience (UX) to develop, test, and deliver assets to engineering
Work with the technology team to deliver a world-class product driven by customers, prospects, advisory teams, and internal product experts; drive the end-to-end feature delivery cycle
Collaborate across teams — product managers play a critical role in creating alignment between engineering teams and stakeholders
Work effectively within a team of product managers who have dependencies on one another, leveraging shared work to support corresponding functionality
Champion your feature through go-to-market activities: work closely with marketing to position and enable sales, run technical enablement sessions for technical sales and systems integrators (SIs), and ensure features are clearly documented so customers and partners can easily understand, implement, and use them
You are a great product manager who has built products end-to-end delivering an outstanding customer experience, brought products to market including go-to-market, pricing and packaging, and demonstrated successful deployments
You own the product vision and can drive it through an organization
You have strong technical abilities to hold your own in debates with technical architects and engineers, and are intimately familiar with modern software development practices used to build and deploy web and mobile applications
You have 5+ years of product management or equivalent experience with a demonstrated ability to discover opportunities and then define and deliver products
You have led extension or integration of a product into another product line
You are a creative thinker who thrives on solving challenging problems with strong analytical thinking skills
You are an effective communicator who works well with engineering and cross-functional teams, can present plans and roadmaps to internal stakeholders and C-level executives, is comfortable pitching products to diverse external audiences (customers, partners, and analysts), and has a strong ability to convince and influence
You have experience identifying and addressing customer needs, building relationships with customers, developing an awareness of relevant services, communicating with customers in an organized and knowledgeable manner, and delivering clear requests for information
You have strong Software as a Service (SaaS) product experience
Bachelor's degree in Engineering, Computer Science, or a related discipline, or equivalent experience in technical roles
You are conversant with using Artificial Intelligence (AI) tools like Claude Code
You have experience with Agile methodology and Application Programming Interfaces (APIs)
You bring a start-up mentality — bias toward action, comfort with ambiguity, and a drive to move fast
You have experience in the healthcare industry
About Tableau, a Salesforce company
We help people see, understand, and act on data.
Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organisation. Global enterprises, early-stage startups, nonprofits, and governments all use Tableau’s intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission and we are loyal to each other and our company.
We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!
What you’ll be doing…
We're currently recruiting for a senior Account Specialist who'll be responsible for driving sales revenue among and maintaining relationships with our customers in Thailand. You will represent Tableau, demonstrating Customer Focus while leading all aspects of the sales process and customer relationship from Account Planning, Lead Qualification, and Management through Negotiation and Closing and will play an integral role in the success of the overall sales team.
Day to day this may look like...
Create and implement effective territory and account plans with Core Account Executive, for the specified region/customer base to deliver sales objectives considering: overall opportunities, customer business priorities and anticipated business changes, our outstanding product capabilities, and value proposition.
Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory, and in partnership with Core Account Executives.
Lead/leverage a matrix account team of Core Account Executive, Business Development Representatives, Services Practice Managers, Marketing, Inside Sales Support, and Customer Success Professionals to develop and manage sales pipeline and enhance customer relationships and value.
Build and manage strategic partner alliances and relationships as part of the fully integrated account and territory plan.
Manage and track customer and transactional information in a CRM system.
Provide regular and accurate reporting of pipeline and forecast through the CRM system.
Nurture and expand the company’s relationship with customer accounts of various sizes and industries.
Drive customer success by developing and maintaining a deep understanding of customers’ business and industry challenges, market competition, competitive issues, and products.
Practice effective, excellent communication with leadership, customers, and extended team and partners.
Participate in team-building and company-growth activities including strategic planning, sales training, customer marketing efforts, and customer care.
Travel to customer locations in support of sales efforts.
Who you are…
Team player. Ability to team with Core Account Executives and work in the capacity as a co-prime, specialist.
Experienced. Strong field-based software sales experience. Complex sales / solution sales and extensive large figure deal experience.
Performer. Consistent over achievement of sales goals in a large geographic territory.
Missionary. Highly driven individual with an execution focus and a strong sense of urgency and a belief in Tableau’s mission.
Entrepreneurial. You’ve worked with start-ups and emerging organisations. You understand how to build and grow a successful business.
Domain. Experience with analytics, data, databases or business intelligence preferred.
Go-Getter. Willing to go above and beyond with a strong work ethic; self-directed and resourceful.
Excellent Communication. You know what to say and more importantly, how to say it. Fluent in Vietnamese to converse with clients in the Vietnam market.
You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world
Experience will be evaluated based on alignment to the core competencies for the role (e.g. work experience, extracurricular leadership roles, military experience, volunteer work, etc.)
The Experience
You are an experienced sales professional with a proven track record in enterprise software sales, specifically in revenue management, Configure Price Quote (CPQ), Contract Lifecycle Management (CLM), or related solutions. You understand complex B2B sales cycles and know how to position technology that transforms how companies manage their revenue operations. You bring strong business acumen, a consultative approach, and the ability to engage credibly with both technical and executive stakeholders.
What You'll Actually Be Doing
Managing the full sales cycle for Agentforce Revenue Management solutions across a defined territory in Switzerland, from prospecting through close
Building and maintaining senior-level relationships with customers and prospects, understanding their revenue operations challenges and positioning solutions accordingly
Collaborating with internal teams including solution engineers, customer success, and product specialists to deliver compelling proposals and demonstrations
Consistently achieving and exceeding quarterly and annual revenue targets
You're Our Person If...
You have 5 or more years of experience in enterprise software sales, with a focus on CPQ, CLM, revenue management, or related domains
You are fluent in German and English; French is considered an advantage
You have experience navigating complex, multi-stakeholder sales processes and closing enterprise-level deals
You have the right to work in Switzerland
Even Better If...
You have experience selling Salesforce products or working within the Salesforce ecosystem
You have a background in industries such as manufacturing, technology, or financial services where revenue operations complexity is high
You have experience with subscription, usage-based, or recurring revenue business models
About the Role
As an Analytics Account Executive for our Healthcare & Life Sciences patch, you are the commercial driving force behind Salesforce's Analytics portfolio in one of our most strategic verticals. You bring deep experience either in the HLS industry or in the Analytics & Data space - ideally both - and you know how to translate the business value of modern analytics solutions into closed revenue.
You own your patch like a business: you build and manage a sustainable pipeline, track your performance against key KPIs, and lead complex sales cycles end-to-end — from the first conversation to the signed contract. You work closely with Core Account Executives, Solution Engineers, Customer Success, and Marketing, and you know how to drive alignment and motivate a virtual deal team without direct authority.
This is a hunter/farmer role with named accounts in the HLS space. If you're looking for a high-impact, numbers-driven environment where your results speak for themselves — this role is for you.
What You'll Do
Own the full sales cycle for the Salesforce Analytics portfolio in the HLS market - from pipeline creation to contract close
Develop and execute a Go-to-Market strategy for your territory
Generate and qualify new business opportunities independently
Manage complex, multi-stakeholder enterprise deals and close them
Track and steer your business using KPIs including pipeline coverage, forecast accuracy, win rate, and revenue
Partner with Account Executives, Solution Engineering, Customer Success, Marketing, and Partners
Lead your extended deal team through influence, alignment, and shared goal-setting — without direct reporting lines
Stay ahead of market trends in Analytics and AI-driven analytics innovation and translate them into new business opportunities
Represent Salesforce at customer meetings, events, and industry forums
What You Bring
Proven track record of building a strong pipeline and winning complex enterprise deals
Analytics/Data — both is a strong plusor• Background in Healthcare & Life Sciences
Strong understanding of modern analytics platforms and AI-driven analytics capabilities and their business value
High closing orientation, self-starter mentality, and entrepreneurial mindset
Experience steering a business using KPIs such as pipeline coverage, forecast accuracy, and win rate
Ability to align, motivate, and lead cross-functional teams without direct authority
Excellent communication and presentation skills at management and C-level
Fluent in German and English
What Sets You Apart
You run your territory like your own business - with ownership, accountability, and ambition
You're strategic in your thinking and relentless in execution
You're data-driven and never lose sight of your pipeline or your numbers
You win over customers and colleagues — you know how to get people excited about what analytics can do
You bring teams together around a shared vision and drive results through influence
You build lasting customer relationships and close opportunities with confidence
Why Salesforce?
At Salesforce, you'll help shape the future of Healthcare & Life Sciences alongside our customers. With our Analytics solutions, you'll help organisations turn data into insights and AI-powered analysis into real business outcomes. You'll join a performance-oriented, collaborative environment with outstanding development opportunities, a strong team culture, and a shared commitment to putting customer success first.
About the Role:
We are seeking highly motivated and experienced Account Executive to join our team and play a pivotal role in driving the success of Salesforce's Agentforce Marketing platform.
As a Marketing Cloud Account Executive, you will identify, develop, and close deals with new and existing customers, helping them achieve their agentic marketing transformation goals through the strategic implementation of our Salesforce’s Marketing Cloud solution.
What You’ll Do
Build trusted relationships with key stakeholders, including C-suite executives and IT leaders, ensuring long-term value and growth.
Lead the end-to-end sales cycle, from prospecting to closing, while collaborating with internal teams, such as Sales Engineers, Partners, and Professional Services.
Develop comprehensive account strategies aligned with customer business objectives, driving revenue and ensuring satisfaction.
Represent Salesforce at industry events, showcasing our vision for the future of our agentic innovations.
What We’re Looking For
Proven success in SaaS sales
Excellent stakeholder management, both internally and externally
Continuous learning mindset, to stay ahead of the latest innovations
Growth mindset, demonstrated in both nurturing the install based customers and opening up new logos
Fluent in English
Demonstrated ability to perform in a fast-paced, target-driven environment.
Expertise in managing complex sales cycles and crafting compelling value propositions.
Strong communication, negotiation, and relationship-building skills, particularly with C-suite executives.
Passion for innovation, teamwork, and driving transformational change.
Our investment in you:
Competitive compensation package
Ramp-up schedule including training boot camp and premier sales and product enablement and training
Career advancement in a fast-paced and rapidly growing organisation, mobility within the firm, leadership development programs
A front seat row in one of the most exciting periods in the history of Digital Marketing
We are looking for a Renewals Manager to join our growing team. You will build strategic relationships with Sales, Customer Success, Finance, and Operations in order to minimise attrition, accurately forecast risk, and drive customer success. You will be responsible for identifying and analysing risk during the customer contract term by engaging with customers and internal collaborators to resolve underlying issues while optimising the financial outcome, maintaining accurate forecasts, and adhering to all Salesforce policies.
Responsibilities
Be the renewals owner for resolving complex customer issues and mitigating potential attrition during the contract term.
Provide accurate 90-day rolling forecasts for your assigned renewal region through diligent maintenance of renewal opportunities.
Leverage existing processes and reporting, as well as performing detailed forensic analysis (usage and contract) for early identification of potential attrition.
Act as the subject matter expert and provide guidance to the extended team on optimal resolutions.
Work closely with Sales, Customer Success, Finance, Pricing, Legal, and the Renewals team to streamline the resolution process, including notifications and approvals.
Be responsible for the creation of replacement contracts and detailed quotes with approvals.
Provide renewals management with regular status updates, concise summaries of highly complex issues, accurate transparency into forecasted attrition, and escalate as needed.
Minimum Requirements
Proven success in Sales, Renewals, Operations, or Account Management.
Strong analytical background with proven problem-solving skills.
Proven track record of working at a detailed level with multiple cross-functional internal collaborators as well as customers to build a case and drive consensus.
Strong customer-facing leadership skills.
Excellent negotiation skills.
Highly effective communication skills with the ability to explain complex situations clearly and credibly across all functions and levels of the organisation.
Preferred Requirements
Experience with Salesforce, including a high level of proficiency with Salesforce reporting capabilities and Excel.
Experience working within a large global sales organisation.
We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in West India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.
Responsibilities:
- Developing and maintaining relationships within our Growth Business segment focusing on customers in West India.
- Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications.
- Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers.
- Demonstrating our product via the Web and in person.
Requirements:
- 10+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience.
- Successful track-record managing deals with customers in West India.
- Consistently over-achieved quota (top 10% of company) in past positions.
- Ability to create customer value and volume deals.
- Experience managing and closing complex sales-cycles.
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Desired Skills:
- Strong and demonstrated written and verbal communications skills.
- Previous Sales Methodology training preferred.
- CRM experience preferred.
- Ability to work at a fast pace, team environment.
- Strong customer references.
- Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.
About Salesforce
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
Named Account Executive, Enterprise Sales
Salesforce.com provides a compelling opportunity for Sales Professionals with a proven track record exceeding quota in technology sales for Public Sector. Our goal is to build an organization of intelligent, ambitious, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, a best-in-class CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for or our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based, team atmosphere.
You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in Brazil.
Your accounts will be a blend of clients with addition revenue opportunities and prospects.
You must be able to forecast sales activity and revenue achievement while creating satisfied and referenceable customers.
Very competitive comp plan with tremendous upside earnings potential.
Responsibilities:
We are seeking proven, quota-carrying sales performers to help us grow our Brazilian customer base. Responsibilities include generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide CRM initiatives for companies across the region.
Additional efforts include:
7+ Years of experience in Enterprise Software Sales, ideally with experience with large enterprises;
Proven track record in a "hunting position" but with good team selling skills;
Result-oriented performance, with a good performance track record and quota exceeded in the past years;
Excellent relationship with C-Level executives;
Deep experience in Solution Selling and long, complex sales cycles; Good interpersonal skills and ability to lead virtual teams;
Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.
Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
Key Responsibilities
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share Salesforce value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts (upper Commercial Segment and Enterprise accounts)
Key Functional Competencies
Business Foundations
Industry Foundations
Value Calculation
Point of View Development
Value Realization
Account Team Alignment
Executive Alignment
Our investment in you
World class enablement and on-demand training - check out Trailhead.com for a sneak peek!
Sandler Sales Training
Week-long product bootcamp
Fast Ramp mentorship program
Weekly 1:1 coaching with your leadership
Clear path to promotion with accelerated leadership development programs
Exposure to executive thought leaders with a passion for living our values
Volunteer Opportunities:
Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation.
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You'll be a highly energic and dynamic Enterprise Account Executive with in depth knowledge of SaaS technology and value-based solution selling. In this role you will be responsible for a small number of existing enterprise accounts whereby you will be responsible for the upsell & cross selling of additional Salesforce products into line of business and C-Suite.
In this role, you will work closely with current customers as a trusted digital advisor to deeply understand their outstanding company challenges and goals.
You will collaborate with customers on the Salesforce Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organisations. You will contribute to our business, as a valued member of our Ohana.
- Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities.
- Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
- Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
- Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
- Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
- Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Qualifications
Experience as an Account Executive in the technology industry, with a proven record of success in identifying, developing, and closing deals in the Retail sector.
Deep knowledge of Salesforce solutions, with the ability to articulate their benefits and applications to potential customers is preferred
Excellent communication and presentation skills, with the ability to engage with customers at all levels, from technical guides to business decision-makers.
Strong negotiation and closing skills, with the ability to secure new business and expand customer relationships.
A results-oriented attitude with a passion for driving growth and achieving ambitious goals.
A positive, can-do approach to activity that drives energy and enthusiasm across the virtual team.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
Fluent in Dutch and English.
Why Join Salesforce?
Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions
Global Impact: Contribute to products that are transforming industries worldwide
Career Growth: Access to professional development opportunities, mentorship programs, and a clear path for advancement
Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more
driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics.
What is Data Cloud
Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper-personalized experiences and real-time decision-making, Data Cloud helps organizations maximize customer lifetime value and drive business growth.
Data Cloud & Agentforce
Additionally, Data Cloud is the foundation of Agentforce, enabling real-time, intelligent decision-making by centralizing and harmonizing enterprise data. By leveraging Data Cloud, Agentforce can deliver context-aware AI automation, hyper-personalized customer interactions, and predictive insights, driving greater operational efficiency and business value.
Responsibilities
* Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI
* Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud
* Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
* Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
* Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers
* Build strong relationships with both internal and external business partners, contributing to broader goals and growth
* Drive thought leadership through mentoring and knowledge sharing
Your Impact
As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration & Teamwork
Collaboration is at the core of our success. You will work closely with diverse teams of professionals — customers, colleagues, and partners — to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Minimum Requirements
* Fluent in both French and English
* Minimum 2 development/project implementation lifecycle of Salesforce solutions. Preference for Agentforce or Data/AI area but it can be any Salesforce Cloud implementation
* Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in Salesforce generally and/or specifically in the customer data category
* Demonstrated ability to analyze, design, and optimize business processes focusing guiding customers through migration and optimisation of Salesforce solutions including Agentforce and Data360
* Deep understanding of data modeling, integration architectures, and data governance best practices
* Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Salesforce is seeking a senior engineering candidate to join the Site Reliability organization in San Francisco. Working closely with counterparts in the Infrastructure and R&D organizations, this organization provides a global team of engineers monitoring cloud service availability and ready to swiftly repair any service-impacting issues. Five days a week, 24 hours a day, in a follow-the-sun model with weekend oncall, the Site Reliability team keeps the Salesforce cloud and our customers protected.
The Experience
As an SRE, you will be a technical leader of the team driving Salesforce’s operational resilience by engineering solutions that blend automation, observability, and AI-powered platforms. You will not only respond to incidents but proactively design systems that prevent them, applying software engineering principles to operations to reduce toil and improve reliability at scale. By leveraging cutting-edge software engineering practices within SRE function and AI-driven insights, you will help transform how services are built, monitored, and operated — ensuring that Salesforce delivers always-on, high-performance experiences to customers worldwide.
Build and run reliable, scalable, and efficient systems by applying software engineering principles to operations. Our mission is to ensure services are highly available, performant, and resilient — while continuously improving the balance between operational work and engineering innovation.
Reliability as the Priority: Ensure that systems meet defined Service Level Indicators (SLIs) and Service Level Objectives (SLOs), using error budgets to guide engineering and release decisions.
Engineering for Operations: Apply software engineering practices — automation, monitoring, self-healing systems — to eliminate toil and improve operational efficiency.
Incident Management: Lead the coordinated response to incidents as an Incident Commander, drive fast recovery (low TTR), and ensure lasting improvements through blameless postmortems.
Continuous Improvement: Identify and remove sources of toil, enhance observability, and optimize systems to reduce Time to Detect (TTD) and Time to Restore (TTR).
Collaboration with Development: Partner with product and engineering teams early in the lifecycle to design, build, and operate systems that are reliable by default.
Long-Term Focus: Leverage AI-driven automation to eliminate manual workflows, enabling the team to focus on complex problem-solving and strategic innovation while reducing operational overhead to less than 20% of capacity.
What You'll Actually Be Doing:
Lead incident detection, response, and resolution—driving root cause analysis, postmortems, and proactive measures to ensure high uptime, rapid recovery, and prevention of future issues.
Lead post-incident reviews, drive systemic fixes through corrective actions, and ensure customer-facing services maintain peak performance and reliability.
Understanding of AI/ML concepts applied to operations (e.g., anomaly detection, predictive analysis).
Independently drive the design and implementation of complex automation platforms, self-healing systems, and AI-powered operational tooling using durable workflow engines (Temporal, Airflow, Argo Workflows).
Architect and build production-grade observability solutions — monitoring, logging, alerting, and tracing systems — that enable proactive detection and autonomous remediation.
Design and implement AI/ML-powered operations tools including anomaly detection systems, predictive analysis pipelines, intelligent runbook automation, and prompt-engineered operational agents (MCP-based).
Drive optimization of system performance, reliability, and cost-effectiveness through proactive monitoring and tuning.
Ensuring that work carried out by the Site Reliability team is executed in such a way as to comply with the company’s internal compliance policy and directives.
Identifying opportunities and driving the creation of comprehensive technical epics that include well-defined problem statements, detailed project and implementation documentation, and clearly measurable business outcomes aligned with team objectives.
Provide technical coaching to junior team members through pair programming, design reviews, and code reviews — helping grow their skills and knowledge.
Collaborate with engineering and product teams to define and uphold SLAs/SLOs, driving improvements in service reliability and customer experience.
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
You're Our Person If You Have:
5+ years of experience in systems engineering and software engineering for large-scale, internet-facing services.
Hands-on expertise with containerized architectures (Docker, Kubernetes) and orchestration platforms.
Strong knowledge of distributed systems and Linux/Unix internals, with experience tuning performance and troubleshooting at scale.
Familiarity with large-scale internet service architectures (DNS, HTTP, Load Balancing, caching, etc.).
Proven proficiency in Python and Go (GoLang) with strong software engineering practices (testing, code review, CI/CD).
Production experience building and operating observability platforms (Grafana, Prometheus, ELK, Splunk, Datadog, or similar)
Solid background in incident management, including on-call participation, root cause analysis, and postmortem practices.
Strong understanding of SRE principles: SLIs/SLOs, error budgets, toil reduction, blameless culture, and capacity planning.
Hands-on experience with workflow/orchestration engines (Temporal, Airflow, Argo Workflows, or similar) for building durable automation pipelines.
Experience applying AI/ML to operations — including anomaly detection, predictive analysis, LLM-based automation, and prompt engineering to build intelligent operational agents and workflows.
Excellent communication skills with demonstrated ability to lead during high-pressure incidents, present technical designs to leadership, and mentor junior engineers.
Track record of mentoring and technically coaching other engineers.
Ability to work in a 24/7 global operations model, managing multiple priorities under time-sensitive conditions.
Growth mindset with curiosity to explore new technologies and drive continuous improvement.
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
A related technical degree required.
Even Better If You Have:
Experience with AI agent frameworks, MCP (Model Context Protocol), or building LLM-powered operational tools.
Contributions to open-source reliability/observability tooling.
AWS/GCP professional-level certifications.
Prior experience in SRE organizations supporting multi-cloud or hyperscale environments.
Python and Go proficiency for systems-level tooling.
Experience with chaos engineering and game day exercises.
Software Quality Senior Member of Technical Staff (SMTS)
Job Category: Software Engineering
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+Data+CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Job Details
We are infusing AI into every aspect of our software engineering. While AI is accelerating how we build, the depth of intelligence and reliability of our systems is what sets us apart at enterprise scale. We are looking for an enthusiastic Senior Engineer who takes an AI-first approach to help build and evolve our Sales Agent and Forecasting capabilities within the Revenue Action Orchestration (RAO) organization.
This individual will work on cutting-edge AI-powered products that tackle one of the most critical problems for enterprise sales teams — accurate revenue forecasting and intelligent sales automation. You will play a key role in designing, implementing, and maintaining robust, scalable systems that bring AI-driven insights directly into the hands of sales teams worldwide.
As a member of the RAO team, you will collaborate with cross-functional partners across product development, data science, and AI teams to deliver Salesforce's AI-driven Sales Agent and Forecasting solutions to the highest quality standards for enterprise applications. The ideal candidate has a strong engineering foundation, a passion for AI/ML-powered products, and the drive to be a multiplier — helping the team accelerate velocity and accuracy through modern AI tooling and practices. Prior experience on a Data Science, ML Science, or ML Engineering team is a plus.
Key Responsibilities
Drive Innovation & Adoption: Design, build, and maintain scalable, AI-first testing frameworks and automation suites to validate complex RAO workflows and agentic capabilities.
Execute Quality Strategies: Translate high-level quality strategies into actionable automation plans, focusing heavily on validating LLM integrations, prompt accuracy, and deterministic system behaviors.
Hands-on Code Quality & White-Boxing: Dig deep into the application code to understand system architecture, identify quality gaps, perform white-box testing, and actively contribute to fixing code and test flakiness.
Human-in-the-Loop & Model Evaluation: Implement and support evaluation processes for subjective quality dimensions of our AI features, including response relevance, user safety, and contextual accuracy.
Cross-Functional Collaboration: Partner closely with developers, product managers, and engineers within the RAO ecosystem to ensure quality is integrated early and continuously throughout the agile delivery lifecycle.
Required Skills and Qualifications
Strong Java Skills: Strong technical fundamentals of Java, particularly in data structures and algorithms.
AI/LLM Validation Mindset: Hands-on experience evaluating Large Language Models (LLMs) for quality response, including familiarity with GPT-like models and AI evaluation frameworks is a big plus.
Agile Delivery at Pace: Proven track record of delivering automation solutions in a fast-paced CI/CD environment, supporting rapid deployment schedules without compromising quality.
Collaboration & Communication: Excellent communication skills, with the ability to work cross-functionally with product managers, engineers, AI/ML engineers, and data scientists.
Problem-Solving & Analytical Skills: Strong analytical and problem-solving abilities with a focus on identifying quality gaps and driving improvement.
Preferred Qualifications
A software engineer with a strong coding background and understanding of delivering software at pace in Agentic PDLC.
Strong experience with white-box testing and fixing code is a huge plus.
Experience working with public cloud infrastructure (AWS/Azure/GCP) and/or foundational knowledge of the Salesforce platform (Salesforce Certifications are a plus).
Prior experience testing autonomous agents, conversational UIs, or generative AI workflows.
The Controllership team is seeking a motivated finance technology professional to support digital transformation initiatives and deliver innovative solutions that enhance operational efficiency, compliance, and strategic decision-making across our organization.
We are looking for a talented Senior Analyst to join our Finance Technology and Innovation function, reporting to the Sr. Manager of Finance Technology and Innovation. This role requires a detail-oriented problem-solver with strong finance operations knowledge and hands-on technology skills. The ideal candidate is eager to work with emerging technologies, including AI/ML, to streamline processes, support cost reduction, and deliver measurable business value, while working closely with senior team members to execute the team's vision.
Support finance technology transformation initiatives that align with organizational strategic goals
Partner with the Controllership Operations team to identify opportunities for technology-enabled process improvements
Assist with change management efforts to support smooth adoption of new technologies and processes
Help track progress against the technology roadmap for the Controllership and broader Finance organization
Research and evaluate emerging technologies including Agents, AI/ML, automation tools, and advanced analytics platforms
Support the delivery of technology projects that improve efficiency, compliance, accuracy, and operational insights
Participate in innovation programs that encourage experimentation and adoption of emerging technologies
Prepare analysis and recommendations for finance leadership on technology and process enhancement opportunities
Work alongside team members on project workstreams, contributing analysis and execution support
Contribute to a collaborative culture that encourages innovation, continuous improvement, and professional growth
Coordinate effectively across stakeholder groups and competing priorities
Continue developing capabilities in emerging technologies and modern solutioning practices
Help design and implement finance process improvements that reduce manual effort and increase operational effectiveness
Support technology solutions in maintaining compliance with regulatory standards and internal control requirements
Assist in maintaining frameworks for internal controls and global policy compliance
Support Internal Audit, SOX, and compliance teams with audit readiness activities
Communicate technology solutions and project updates to stakeholders across Finance and IT
Translate technical concepts into clear, accessible summaries for non-technical audiences
Support customer demonstrations and internal presentations showcasing innovative solutions
Build strong working relationships across Finance, IT, and Operations
6+ years of experience in finance operations, technology delivery, or related fields
Experience supporting or contributing to technology projects or initiatives
Demonstrated ability to deliver assigned work on time and to a high standard
Experience working in global organizations with distributed teams across multiple regions is a plus
Familiarity with prototyping AI solutions, testing machine learning models, and wrangling small/medium sized datasets
Exposure to Salesforce (Agents, Tableau, Slack, Einstein, Data Cloud, etc.) preferred
Exposure to Snowflake preferred
Solid understanding of finance processes, accounting principles, and financial reporting requirements
Working knowledge of AI/ML technologies and interest in applying them to business problems
Working knowledge of data visualization tools (Tableau or similar), Python, and modern ERP systems
Familiarity with cloud data platforms such as Snowflake is a plus
Working knowledge of the Salesforce platform and/or custom application development is a plus
Strong analytical and problem-solving abilities
Ability to translate data into actionable insights
Clear written and verbal communication skills
Eagerness to learn new technologies and adapt to change
Solid organizational and time-management skills; able to manage multiple priorities
Bachelor's degree in Finance, Accounting, Computer Science, Information Systems, or related field
Progress toward or interest in professional certifications such as CPA, or relevant technology certifications
Early exposure to presenting work to internal stakeholders or teams
Interest in early adoption and implementation of emerging technologies
Previous experience in SaaS, technology, or fast-paced growth companies is a plus
Reliable delivery of assigned work that contributes to measurable ROI through technology implementations (cost savings, efficiency gains, error reduction)
Growing proficiency with new technologies and processes across the finance organization
Development of solutions that support team and organizational goals
Building a reputation as a dependable, detail-oriented contributor
Active participation in a high-performing team culture of innovation and continuous improvement
About the Role
The Distinguished Technical Architect, Data & AI is a senior technical leadership role within Salesforce's EMEA Go-to-Market organization.
The Agentforce & Data360 Specialist team includes an elite group of Technical Architects operating at the intersection of Data, AI, and enterprise transformation. We are purpose-built to accelerate Agentforce and Data360 sales and value realization across EMEA's most strategic enterprise customers. This isn't a generalist architect role — it's a field-facing, C-suite-adjacent function where the best architects in the industry come to work on the hardest problems at the highest stakes.
This team sits at the centre of Salesforce's GTM strategy in EMEA, connecting the dots between Data & AI Products, Product Marketing, Enablement, Customer Success, and the Partner Ecosystem — and operating across the full customer lifecycle to ensure customers don't just buy Agentforce and Data360, but genuinely succeed with them.
As Distinguished Technical Architect, Data & AI, you are Salesforce's most senior technical voice on Data and AI in EMEA — a Field Chief Data and AI Officer in practice, even when the room doesn't know your title. Your impact spans three primary dimensions:
You are a rare combination: technically elite, commercially sharp, and compelling on stage.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Data Architecture & Platforms Cloud data platforms, SQL, ingestion pipelines (batch, streaming, CDC), ETL/ELT, data modelling, semantic layers, integration patterns, and the TCO trade-offs of building with hyperscalers vs. Salesforce. Deep familiarity with Informatica (IDMC) for enterprise data integration and MDM, alongside Snowflake, Databricks, BigQuery, and Redshift.
AI & Agentic Architecture Foundational ML concepts, data preparation, Python, applied AI, Generative AI, prompt engineering, retrieval-augmented generation (RAG), vector stores, and agentic architectures. Hands-on familiarity with platforms like Databricks, Snowflake, SageMaker, or Vertex. Agent lifecycle management, observability, and governance frameworks.
Agentforce & Salesforce Platform Deep architectural understanding of how Data and AI are activated within Salesforce — including Agentforce, Data360, Sales Cloud, Service Cloud, and Industry Clouds. Hands-on experience with Agentforce Studio and Agent Builder to configure conversational and background agents; integration with external channels including voice via hyperscaler APIs. Proficiency in prompt design, testing, monitoring, and iteration; familiarity with agent lifecycle best practices from development through refinement. Understanding of how external agents (Copilot, Gemini, etc.) integrate with Agentforce via open standards (MCP, A2A).
Analytics & BI Working knowledge of Tableau, PowerBI, or Looker and how they connect to enterprise data strategy.
Integration Patterns MuleSoft APIs, hyperscaler SDKs, cross-platform integrations, and enterprise governance and compliance frameworks.
Check out our benefits site that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
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Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will work closely with other product specialists to help map out the best strategy for your customer. You will have technical support from solutions architects and sales engineers.
Responsibilities:
In this role, you will work closely with current and prospective customers as a trusted digital advisor to deeply understand their company challenges and goals.
You will collaborate with customers on the Salesforce Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business, as a valued member of our Ohana.
Required Skills and Qualifications:
Demonstrated success of quota carrying, technology solution-based direct sales experience.
Salesforce Smart: deep knowledge of Salesforce and its processes.
Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Communication: Fluency in Dutch and English. Interacting with customers in a clear, concise, and timely manner using a variety of communication methods.
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Preferred Skills and Qualifications:
Excellent interpersonal and communications skills
Deep understanding of business processes
Sales Methodology education
Passion for new business sales
Ability to balance account management and territory planning
Ability to develop cases and service requirements, while crafting and leading strategic alliances
Ability to thrive in a fast paced environment
Resilience and positive mindset
Track record of consistently achieving or surpassing quota
Managing and aligning an extended team
The Experience:
The Salesforce Edge service provides a secure and compliant mechanism for this global user base to achieve better performance. In addition to the ingress services, the Edge team is also responsible for the egress gateways that provide security and visibility into connections that go out of the data center.
We are looking for a people leader who can manage and drive the team doing the design and implementation of the service. We intend to transform our current software stack to adopt more cloud native primitives to build a more reliable, scalable, and feature-rich delivery platform. Our software stack is based on leading open source software projects like Nginx. The opportunities to enhance the capabilities of the OSS software and contribute back to the community are immense. We are looking to add experienced leader in distributed systems engineers who is passionate, hungry for new challenges, can step up and help deliver on that vision.
What You'll Actually Be Doing:
Experience managing team of passionate engineer including recruitment
Experience and passion for service ownership, building reliable/self-healing services.
Experience working in a complex team environment. Able to deliver under pressure and dependency constraints.
Experience building large scale distributed systems, especially in cloud environments
Familiar with public cloud services with AWS and Google Cloud Platform •
Good knowledge with network technologies, such as TCP/IP, DNS, TLS termination, HTTP proxies, etc.
Experience at Scrum or other agile development methodologies, with attention to code quality, delivering secure code
You have experience balancing live-site management, feature delivery, and retirement of technical debt.
Excited by building reliable, self-healing services on unreliable hardware.
Experience designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple datacenters.
Capable of driving and delivering thin slices of end-to-end functionality on a regular cadence with data-driven feedback loops.
You're Our Person If:
9+ years of experience with at least 4 years of management experience
Experience with Golang, Java and/or C++ in a Linux/UNIX data center environment
Experience with live site / production service ownership
Experience with distributed system design
Experience owning and operating multiple instances of a mission critical service
Experience with Agile development methodology and Test-Driven Development
Experience using telemetry and metrics to drive operational excellence
Even Better If:
Experience with Networking - TCP, TLS, DNS
LI-Y*
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Director - Software Engineering", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR350368", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California" ], "Locations": [ "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Argentina---Buenos-Aires/Customer-Success-Manager-Leader_JR350529", "External_Job_Posting_Start_Date": "2026-07-22", "Job_Description": "The CSM People Leader is responsible for the overall customer health score of Signature accounts and acts as the orchestrator of the Account Success team — bringing the right expert at the right time. This leader drives the value of the customer's Signature investment through both people leadership and executive relationship management.
Key Responsibilities
Lead, motivate, and develop a team focused on delivering a highly customized Signature experience to assigned customers
Ensure the team successfully delivers the obligations and entitlements of the Signature offer, drives customer adoption of the Signature Success Plan and covered clouds, and delivers customer satisfaction and Customer Success Score per Account Success goals
Foster executive relationships with covered customers and internally to drive the value of the Signature investment
Support the team in building strong relationships with Account Executives and other Salesforce teams (Professional Services, Partners, etc.)
Job's Value in Meeting Salesforce's Goals:
Responsible for people-leading Signature account overall customer health score and orchestrating the Account Success team, bringing the right expert at the right time.
Key Functional CompetenciesPrimary focus:
Coaching & Mentoring
Mobilizing Resources
Secondary focus:
Acting as a Business Advisor
Planning & Prioritization
Business Acumen
Skills Profile
People Leadership: Coach & Develop · Assessing Potential · Reflective Feedback · Executive Presence · Inspire · Manage Ambiguity
Strategic Vision: Vision · Change Strategy · Organizational Change Management
Executive Relationships: Building Networks & Partnerships · Establish Rapport · Manage Scope · Identify Growth Opportunities
Business Value / Delivery Planning: Critical Thinking · Ways of Working · Organization Capabilities · Resource Management · Territory Planning · Make Informed Decisions · Demonstrate Business Acumen
Lead, Workforce Intelligence
Salesforce is seeking a Lead in Workforce Intelligence with a specialized focus on Machine Learning and Applied Research. In this role, you will drive the end-to-end lifecycle of workforce research - from problem formulation and experimental design to the delivery of high-fidelity predictive models. You will combine deep technical expertise in Machine Learning with a consulting mindset to help leaders decode complex workforce patterns and employee experiences. This is an individual contributor (IC) role; you will not have direct reports, but will be expected to lead through influence, technical expertise, and cross-functional collaboration.
You will be expected to drive impact through computational rigor and technical evangelism, transitioning ad-hoc research into scalable, reproducible, and automated tools that provide real-time guidance to the business.
Key Responsibilities
Strategic ML & Problem Formulation: Define ambiguous business challenges as rigorous research questions. Assess and prioritize new work for scope and urgency, managing stakeholder expectations and pivoting based on changing business needs.
Predictive & Causal Modeling: Conduct mid-to-high complexity data analyses, building robust Machine Learning models (predictive and descriptive) on structured and unstructured enterprise data. Lead the development of causal identification strategies to determine the effectiveness of talent initiatives.
Data Productization & Visualization: Drive the "productization" of data by architecting high-impact, self-service analytics tools. Ensure models and dashboards integrate seamlessly with existing business tools to provide actionable, real-time insights.
Evidence-Based Storytelling: Lead the strategic narrative on workforce data by translating complex ML outputs into clear, compelling narratives. Articulate findings clearly to inform specific stakeholder actions, demonstrating how data leads to concrete outcomes.
Innovation & Technical Evangelism: Remain at the forefront of emerging AI, Agents, and LLMs. Proactively champion their adoption and train others on new solutions to ensure they integrate into a human-centric talent model.
Cross-Functional Collaboration: Partner with cross-functional peers (e.g., Data Engineering, Finance, Business Partners) on projects involving people data or metrics, ensuring alignment and providing high-quality, accurate insights.
Preferred Qualifications
Education: Master’s or PhD in a highly quantitative or computational research field (e.g., Computer Science, Data Science, I/O Psychology, Econometrics, or Statistics).
Experience: 5+ years of experience in data science, people analytics, or applied research, with a track record of delivering scientific insights to leadership (Director+).
Programming: Mastery of Python or R and SQL is required. Candidates must be proficient in performing data manipulation, statistical modeling, and automation within a code-based environment.
Data Visualization: Expert-level proficiency in Tableau; experience architecting visuals that simplify complex, heterogeneous enterprise data.
Machine Learning: Experience with ML frameworks (e.g., Scikit-learn, PyTorch, TensorFlow) and advanced techniques, including NLP, clustering, or LLM-driven labeling.
Methodological Rigor: Deep understanding of experimental design, causal inference, and computational statistics.
Communication: Exceptional skills in translating complex technical concepts for non-technical audiences and informing specific team or stakeholder actions.
Autonomy: Proven ability to operate with moderate autonomy, handling day-to-day projects independently while seeking guidance for high-level strategy and prioritization.
Salesforce Legal Shared Services (LSS) is establishing a Mexico City office as the foundation of its legal support capacity — and this role will lead it. The Manager of the Mexico City hub is the on-the-ground leader responsible for building, running, and developing a team of attorneys and legal analysts who deliver high-quality transactional and operational legal support to Salesforce's global Legal and Corporate Affairs organization.
This is a rare opportunity to build something from the ground up inside a global technology company. You will set the culture, standards, and operational rhythm of a team that LSS and the broader legal organization will rely on.
About the Role
This is a player-coach position. You will carry your own substantive legal workload — handling complex or escalated matters, and working shoulder-to-shoulder with your team on day-to-day legal support — while also managing people, owning operational reporting, and serving as the primary partner to the legal operations team in the US. You report into LSS leadership and serve as the senior LSS voice and people manager for the Mexico City office.
Key Responsibilities
People Management & Team Development
• Directly manage attorneys and legal analysts in the Mexico City office, including hiring, onboarding, performance management, and career development
• Build and maintain a high-performance team culture rooted in quality, responsiveness, and continuous improvement
• Serve as the anchor for the Mexico City office — develop institutional knowledge and ensure it is documented and transferable, not siloed
• Partner with LSS leadership on headcount planning and team growth as the office scales
Legal Work
• Lead review and negotiation of various commercial agreements, including SOWs, NDAs, and sponsorship agreements
• Oversee privacy-related work including DSAR review
• Provide support and guidance to the team on escalated or complex matters requiring attorney-level judgment; serve as first-line escalation before matters go to practice area specific attorneys
• Support resolution of contract and stakeholder questions in partnership with internal teams
Operations, Metrics & Cross-functional Partnership
• Own operational reporting for the Mexico City team: case volume, SLA compliance, quality metrics, and error rates — surfacing trends and insights to LSS leadership regularly
• Partner closely with process owners who build and maintain the tools, agents, and processes your team relies on — flagging gaps, surfacing improvement opportunities, and participating in UAT and process design
• Monitor team adherence to SOPs; identify where documentation needs to be created or updated
• Act as a key feedback loop between the legal work happening on the ground and the process infrastructure being built and maintained by Service Owners
• Support coverage for revenue related operational tasks
Required Qualifications
• Law degree (J.D. or equivalent); admitted to practice in Mexico or another jurisdiction
• 5+ years of legal experience, including meaningful time in commercial contracts or transactional work
• Prior people management experience — you have hired, developed, and managed attorneys or legal professionals before
• Strong English written and verbal communication skills
• Demonstrated ability to balance substantive legal work with operational and people management responsibilities
• Comfort with data and metrics — you can read a dashboard, identify what the numbers are telling you, and communicate it clearly to stakeholders
• Highly organized with strong judgment about how to triage and prioritize in a high-volume environment
• High degree of professionalism and discretion; able to handle sensitive matters with appropriate care
Preferred Qualifications
• In-house legal experience, particularly at a technology or SaaS company
• Experience building or standing up a new team, office, or function
• Familiarity with data privacy regulations (GDPR, CCPA, LFPDPPP) and DSAR workflows
• Experience working with Salesforce CRM or contract lifecycle management tools
• Exposure to legal operations, process improvement, or working alongside a legal ops or shared services team
• Comfort navigating ambiguity and working across time zones with a distributed team
What Makes This Role Different
Most legal management roles ask you to run something that already exists. This one asks you to build it. The Mexico City office will take its shape from the person who leads it — how it operates, what quality looks like, how the team develops, and how it earns the trust of the broader legal organization. LSS is undergoing an intentional reset, and the manager of this office will be central to what the team becomes. If you want ownership, visibility, and the chance to leave a real mark on how a global company does legal work, this is the role.
従業員数30名〜300名の中堅企業を担当する営業部門のマネージャーポジションとなります。
担当するテリトリーに対する販売目標を持ち、売上最大化を実現すべく営業メンバーを率いてマネジメント業務を行っていただきます。
＜業務内容＞
各種営業マネジメント業務
- 担当セグメントにおける売上最大化に向けた戦略・施策策定・アクションの実行
- 担当セグメントにおけるネットワーク開拓・構築
- エグゼクティブリレーション構築
- 顧客/商談マネジメント・サポート、パイプラインマネジメント
- 営業メンバーの育成
- 関連協力部門との施策立案、実行
等
＜求められる経験・マインド＞
- 顧客の経営者、マネジメント層に対する直販営業経験
- 社内のリソースを活用し、セリングできるリーダーシップ
- 高度なITシステムの提案経験(Salesforceの提案経験歓迎)
- 英語力歓迎
- 営業マネジメント経験歓迎
Job Description
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Our New markets Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Responsibilities:
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Required Qualifications:
Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Philippines market.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Language: Fluency in written and spoken English and Tagalog.
Preferred Qualifications:
Excellent interpersonal and communications skills.
Sales Methodology Education.
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
The Experience
The Agentforce Operations Sales team is at the forefront of Salesforce's AI transformation, helping enterprises across Automotive, Healthcare and Life Sciences, Financial Services, Energy, EMEA Supply Chain, Technology, and Consumer Goods radically scale their operations using autonomous agents. As a Strategic Sales Director, you will lead, develop, and inspire a team of eight quota-carrying Account Executives — setting strategy, coaching high-stakes deals, and driving Agentforce Operations revenue growth across some of Salesforce's most strategic verticals.
What You'll Actually Be Doing
Lead and develop a team of eight Account Executives across Automotive, Healthcare and Life Sciences, Financial Services, Energy, EMEA Supply Chain, Technology, and Consumer Goods — coaching them through complex, multi-stakeholder AI transformation deals and holding them accountable to pipeline and revenue targets.
Define and execute a vertical sales strategy for the Agentforce Operations product suite, identifying opportunities to penetrate the existing Salesforce customer base and land new logos across your team's covered industries.
Engage directly alongside your AEs with C-suite, Operations, IT, and Customer Experience stakeholders at strategic accounts — helping to accelerate high-value deals, remove blockers, and position outcome-based AI solutions.
Build a high-performance team culture by partnering cross-functionally with solution engineering, AI specialists, marketing, and customer success to give your AEs everything they need to win.
You're Our Person If...
You have 10+ years of quota-carrying enterprise software or technology sales experience in SaaS, AI automation, robotic process automation (RPA), business process automation (BPA), or cloud enterprise solutions — with at least 2+ years directly managing and developing a team of Account Executives.
You bring deep industry expertise in at least one of the verticals your team covers: Automotive, Healthcare and Life Sciences (HLS), Financial Services, Energy, Technology, or Consumer Goods — and you know how to coach your team to sell into the rest.
You have a track record of leading sellers through complex, long-cycle enterprise deals, coaching on value-based and solution selling methodologies, and helping your team articulate the ROI of autonomous digital workers to C-suite audiences.
Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
Even Better If...
You have experience leading sales teams across the Salesforce ecosystem, working alongside core Account Executives to generate new logos and grow existing customer footprints.
You have familiarity with AI technologies, large language models (LLMs), autonomous agent architectures, and data orchestration platforms such as Salesforce Data Cloud or MuleSoft — and knowledge of the competitive AI agent and automation landscape.
The Experience
Salesforce is seeking quota-carrying sales professionals to drive the growth of Agentforce Operations — a fast-paced, collaborative, and innovative organization at the forefront of product incubation and enterprise AI transformation. As an Agentforce Operations Director, Sales, you'll formulate and execute a scalable sales strategy within a designated vertical, working with customers to demonstrate the value of Agentforce Operations — a product that unifies business logic, CRM data, and autonomous AI actions into a secure, scalable ecosystem — helping organizations scale operational capacity, reduce manual bottlenecks, and maximize ROI by deploying autonomous agents that connect data, actions, and people across the enterprise. This is a remote role.
What You'll Actually Be Doing
Prospect, generate pipeline, and drive revenue attainment for the Agentforce Operations product suite.
Navigate medium to long sales cycles for strategic, high-value AI transformation deals.
Ensure customer satisfaction and successful deployment models for early adopters and expansion customers.
Build strong internal and customer relationships to create mutually beneficial AI adoption opportunities.
Clearly communicate the value of Agentforce Operations to business leaders.
Drive revenue growth by closing new business and expanding existing accounts within your vertical.
Develop and execute sales campaigns targeting operational transformation, digital labor strategies, and AI automation.
Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic enterprise AI deals.
Engage with stakeholders across Operations, IT, Customer Experience, and C-suite leadership to understand business challenges and develop tailored, outcome-based AI solutions.
Maintain accurate sales forecasting and CRM updates.
Collaborate with solution engineers, AI specialists, marketing, and customer success teams to provide a seamless end-to-end client experience.
You're Our Person If…
You have 8+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Conversational AI, RPA/Automation, Business Process Automation (BPA), or Cloud Enterprise Solutions.
You bring deep industry experience in at least one of: Automotive, Healthcare, Financial Services, Energy, Consumer Goods, or Technology.
You have excellent presentation skills, especially for a C-suite audience.
You have experience selling with AEs across the Salesforce ecosystem to generate new logos and expand existing Salesforce footprint.
You have proven experience in solution selling, value-based selling, and demonstrating AI/automation ROI to multiple stakeholders.
You have strong knowledge of AI technologies, LLMs, autonomous agent architectures, and data orchestration platforms (e.g., Salesforce Data Cloud, MuleSoft).
You have strong consultative selling skills with a track record of exceeding sales goals in emerging technology sectors.
You have proven ability to navigate complex, multi-stakeholder sales processes involving both IT and Business Unit leaders.
You have the business acumen to articulate the tangible ROI of shifting from manual workflows to autonomous digital workers.
You are skilled in objection handling (especially around AI trust, data security, and governance), negotiation, and closing high-value deals.
You are able to collaborate cross-functionally and act as a trusted advisor on digital transformation.
Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
Even Better If…
You have familiarity with enterprise operational workflows, API ecosystems, and compliance/security frameworks for AI.
You have knowledge of competitors in the AI agent, RPA, and automation space (e.g., Microsoft Copilot, UiPath, OpenAI enterprise solutions.)
Senior Member of Technical Staff (SMTS) — Informatica Product Operations & MDM Architecture
About the Role
We are looking for a Senior Member of Technical Staff (SMTS) to serve as the definitive technical authority for our Informatica Product Operations Portfolio, Master Data Management (MDM), and Informatica Platform Operations Architecture.
As a senior Individual Contributor (IC), you will focus entirely on deep architectural execution, technical leadership, and intelligent engineering excellence. You will own the foundational data structures and platform strategies that power our enterprise — ensuring our Salesforce ecosystem operates as a pristine, highly scalable, and unified single source of truth. A core focus of this role is modernizing our ecosystem by embedding AI-driven automation into deployment pipelines and architecting predictive, AI-powered monitoring and alerting frameworks to ensure near-zero downtime.
What You'll Be Doing
AI-Driven CI/CD & Deployment Pipelines
• Architect and optimize modern, automated deployment pipelines (GitHub Actions, Copado) infused with AI capabilities
• Integrate AI tools into the CI/CD pipeline to automate static code analysis, predict deployment impacts, flag potential limit violations, and perform automated validation testing before code reaches production
• Explore and implement intelligent, automated rollback mechanisms and self-healing scripts within the deployment environment to minimize pipeline friction
AI-Powered Monitoring, Observability & Alerting
• Design and implement comprehensive observability frameworks using tools such as Kibana, Prometheus, Grafana, Cloud Native Monitoring tools.
• Implement AI/ML-driven anomaly detection to identify irregular data spikes, API failures, or system performance degradation before they impact end users
• Build smart alerting routing and automated runbooks that leverage machine learning to categorize, prioritize, and initiate self-remediation steps for common platform anomalies
Platform Engineering & High-Scale Systems
• Own the technical health and scalability of the Informatica’s platform, to forecast adoption growth against provisioned capacities with optimized finops methodology.
What We're Looking For — Required Qualifications
• 8+ years of deep technical experience in Enterprise Architecture, DevOps Engineering, or Informatica Engineering, operating at a Staff, Principal, or SMTS level
• Proven experience embedding AI/ML utilities into deployment pipelines (e.g., AI-augmented testing, automated code review) and managing complex branching strategies
• Strong background in enterprise monitoring and AI-driven anomaly detection tools
• Proven track record of delivering complex technical infrastructure autonomously as an elite Individual Contributor
• Systems-thinking mindset with a passion for building proactive, self-healing infrastructure that scales with business growth
• Exceptional ability to communicate complex architectural tradeoffs and AI-driven telemetry insights to non-technical stakeholders
About the Role
MuleSoft is looking for a Senior Director of Product Marketing, GTM & Adoption to own the full customer journey from pre-sale positioning and launch through post-sale adoption and expansion across our full portfolio: integration, API management, and Agent Fabric. This role spans both sides of the revenue motion: you'll drive go-to-market strategy for new products and capabilities while building the lifecycle programs that accelerate time-to-value, deepen product adoption, and turn customers into long-term advocates and expansion revenue. You'll report directly to the CMO and lead a team of 2–4 product marketers.
Key Responsibilities
MuleSoft and Agent Fabric GTM Strategy
Own GTM strategy for key product launches and capability releases including messaging, sales plays, launch planning, and sales enablement across MuleSoft's full portfolio including Agent Fabric
Own lifecycle and adoption marketing strategy post-sale, partnering closely with Product, Customer Success, and Sales to drive usage and reduce churn risk
Build and scale post-sale content, enablement, and campaign programs: onboarding journeys, in-product messaging, adoption playbooks, and expansion campaigns
Define and track GTM and adoption KPIs (pipeline influence, activation, feature usage, time-to-value, expansion rate) and translate insights into marketing programs that move the needle
Partner with Customer Marketing and Customer Success to identify adoption blockers and build targeted interventions webinars, certifications, communities, and success stories
Lead segmentation strategy for existing customers, ensuring messaging evolves appropriately as customers mature from new users to power users to advocates
Manage and develop a team of 2–4 product marketers, setting priorities and growing their careers
Collaborate with the broader PMM & PM org to ensure tight consistency between pre-sale positioning and post-sale lifecycle messaging
Represent the voice of the adopted customer in product and GTM planning
Excellent written and verbal communication skills; able to translate technical capabilities into customer-facing value
Sales Enablement at Scale
Build and run global enablement programs for the entire sales organization, ensuring every seller can confidently articulate the value of MuleSoft and Agent Fabric
Partner with competitive PMM to deliver enablement content, onboarding programs, field updates, competitive battlecards, and sales plays tailored by segment, industry, and buyer persona.
Partner closely with Sales leadership, Solution Engineering, Technical Architects, Security Architects, and Global Enablement Ops to establish a clear operating cadence with quarterly reviews and measurable KPIs.
Create a repeatable enablement engine that scales globally and adapts to evolving competitive dynamics
Executive Communications & Leadership Engagement
Partner with Product, Marketing, and Sales executives on key sales plays & messaging, QBRs, and strategic leadership communications.
Serve as a trusted voice for the MuleSoft GTM in senior-level forums and customer executive briefings.
Collaborate cross-functionally with PMM peers, Product Management org, Sales Strategy, Sales Programs, and Enablement Ops to ensure consistent and aligned global execution.
Team Leadership & People Management
Lead, coach, and develop a high-performing GTM PMM team.
Hire, onboard, and foster top talent; build clear career paths, development plans, and succession frameworks.
Foster a culture of clarity, speed, accountability, and inclusion—setting operating rhythms, goals, and regular review cadences.
Scale team impacts through clear ownership, streamlined processes, and strong cross-functional partnerships.
What You'll Bring
12+ years of product marketing experience in enterprise software, with deep domain fluency in integration, API management, or agentic AI you can go toe-to-toe with product, engineering, and customers on the technology
Proven GTM leadership: you've owned end-to-end launches, built positioning & sales plays from scratch, and can point to pipeline and revenue outcomes you influenced
Adoption and lifecycle marketing experience: you've moved customers from signed to activated to expanded and built the programs to prove it
Exceptional people leadership: you've grown high-performing PMM teams, set priorities under ambiguity, and can architect a motion from zero
Executive presence and cross-functional range: equally comfortable presenting to the C-suite, influencing Product, Sales and CS and representing marketing in high-stakes conversations
Sharp communicator who can distill complex technical capabilities into compelling customer-facing narratives, backed by data fluency and a KPI-driven approach to program decisions
At Salesforce, we are seeking outstanding individuals to join our team as Account Executives in the Netherlands. In this pivotal role, you will drive revenue growth and foster enduring relationships with some of the most innovative Dutch enterprises.
Our dedication to revolutionizing customer experiences is at the heart of everything we do. The Salesforce Data Cloud, our flagship innovation, harnesses the power of real-time data to reinvent the Customer 360, enabling businesses to build awe-inspiring customer interactions at scale.
As part of our esteemed Data Cloud Specialist team, you will play a key role in crafting the future of customer engagement. we are looking for professionals with extensive experience in highly technical sales with emerging B2B technologies. Collaborating with strategic Dutch clients, you will investigate their specific needs and challenges, showcasing how Data Cloud can solve their most critical business goals.
Market Engagement: Employ your wealth of experience in the Dutch enterprise and commercial B2B landscape to identify and engage potential Data Cloud clients.
Solution Crafting: Demonstrate your extensive knowledge of the Salesforce platform (Data Cloud, Tableau, and Agentforce) to craft highly tailored solutions that resonate with clients.
Strategic Sourcing: Source and qualify Data Cloud opportunities that fit our ideal customer profile within the NL market.
Discovery & Value: Lead comprehensive discovery conversations to unearth critical business needs and resolve how Data Cloud can drive strategic value.
Point of View: Craft and present compelling Points of View (PoVs) that underscore the tangible business value of Data Cloud.
One Salesforce: Collaborate across cross-functional teams to show up as “One Salesforce,” ensuring a seamless client experience throughout the entire sales process.
Stakeholder Alignment: Combine deep discovery with your own PoV to present compelling use cases that resonate with both technical and business buyers.
Experience: Proven experience in enterprise and commercial B2B sales within a highly technical sales context.
Data Ecosystem Expertise: Expertise in modern cloud data platforms (e.g., Snowflake, Databricks, BigQuery) and data analytics tools (e.g., Tableau).
The Salesforce Advantage: An understanding of Sales, Marketing, and Service Clouds to relate Data Cloud requirements to broader customer needs.
Business Acumen: A heightened discernment, adept at steering impactful discovery conversations to uncover intricate client needs.
Sales Mastery: A proven track record of consistently surpassing targets within a technical sales environment, underscoring your mastery of complex sales processes.
Language Skills: Exceptional communication and negotiation skills in both Dutch and English are required. (This is essential for building trust with local Dutch stakeholders).
Salesforce Platform (Core Clouds)
Cloud Data Warehouse technologies
Business Intelligence & Analytics (Tableau)
Salesforce Data Cloud
Results-Driven: A proven track record to exceed goals within technical sales.
Collaborative: Demonstrated ability to prioritize working in a cross-functional, "One Salesforce" environment.
Business-Focused: Skillfully translates technical solutions into palpable business value.
Relationship Builder: Establishes enduring client connections rooted in advanced sales expertise.
Problem Solver: Devises innovative solutions to address sophisticated client challenges.
Agile & "Scrappy": A roll-up-your-sleeves demeanor—favoring momentum and impact.
※본 채용은 장애인등록증을 지닌 분이 대상입니다.
About the Role:
The Solution Engineer Support Specialist will be an integral part of the Solutions team, ensuring our Solution Engineers (SEs) can focus on effective sales activities. You will be responsible for creating high-quality Salesforce product demos and demo videos, assisting in the development of proposal materials, and ultimately helping the team propose optimal customer solutions.
While this position does not involve direct sales proposals to customers, you will provide critical support to the technical sales team. Your technical knowledge and skills will be essential as you collaborate with internal stakeholders, including Solution Engineers (SEs) and Account Executives (AEs).
Demo Environment Support
Demo Video Production
General Support
Required qualifications:
Regional Sales Director
The Experience
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
We're looking for a Regional Sales Director who doesn't just lead a team — they build a movement. You'll own the Enterprise business across Mexico, Colombia, Argentina, and LATAM (ex-Brazil), driving a high-performance team of Cloud Account Executives specialized in Agentic Analytics. If you believe that the future of enterprise sales is built on data, intelligence, and people — this role is yours.
What You'll Actually Be Doing
Lead and develop a team of Cloud Account Executives focused on Sales Cloud + Data & Analytics (Data Cloud, Tableau, CRM Analytics) across Mexico, Colombia, Argentina, and LATAM.
Set and execute an aggressive new business acquisition strategy for the EBU segment, generating strong year-over-year ACV growth.
Drive a data-driven operating model: own pipeline reviews, forecast calls, and performance metrics with rigor and precision.
Establish and maintain executive relationships with C-suite stakeholders (CDO, CIO, VP Revenue Ops) at enterprise accounts across the region.
Partner with Solution Engineering, Customer Success, Partners, and Marketing to build a world-class go-to-market motion for data-driven Sales Cloud deals.
Coach your team to position Agentforce as the next step in the data maturity journey: clean data → insights → autonomous AI agents.
Recruit, develop, and retain top talent — building a destination team known for its culture, performance, and data expertise.
Stay ahead of the competitive landscape: Snowflake, Databricks, Microsoft Power BI, Qlik, Google Cloud Analytics, AWS Analytics, Teradata.
You're Our Person If...
7+ years of enterprise software sales experience, including 3+ years in a first-line or second-line sales management role.
Proven track record of leading teams to consistent quota overachievement in a new business (hunter) model.
Deep understanding of the data & analytics ecosystem — you can speak fluently about data warehouses, BI tools, ETL, and CRM data.
Experience leading teams across multiple LATAM markets (Mexico, Colombia, Argentina preferred).
Strong operational excellence: forecasting, pipeline management, and territory strategy are second nature.
Ability to build trusted C-level relationships and position data transformation as a business imperative.
Expertise in consultative selling methodologies (MEDDPICC, Challenger, Command of the Message).
Native Spanish speaker; business-level English required.
Even Better If...
You have experience leading Enterprise Sales teams
You've built or scaled a specialist AE team in a data or analytics go-to-market motion.
You have strong knowledge of high-data-maturity industries: Financial Services, Retail, Manufacturing, Telco and Public Sector
You're familiar with Agentforce and can articulate how AI Agents deliver ROI on top of a clean, unified data foundation.
You have experience co-selling with partners and SIs to accelerate complex, multi-product deals.
Unleash Your Potential
At Salesforce, ambition becomes action. If you're ready to lead one of the most strategic and exciting businesses in LATAM — at the intersection of AI, data, and enterprise sales — apply today and help us redefine what's possible.
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The Customer Success Manager, Senior Manager is a highly strategic and experienced individual contributor responsible for driving quantifiable business impact across our most complex, often multi-org Signature customers. This role acts as a primary strategic partner, who maintains a continual focus on the customer’s business goals to improve their adoption, technical health, and expertise to realize the maximum value out of their Salesforce investment. Ensuring the seamless delivery of all deliverables necessary to advance the customer’s core business goals. The Senior Manager is required to integrate multiple products or processes to create effective customer solutions.
ROI-Driven Engagement: Determine when and how to engage clients based on calculated ROI, ensuring all activities translate directly into tangible value for the customer.
Complex Program Management: Effectively own the Signature experience across complex, multi-org customers. This involves organizing information across multiple work streams and integrating customer priorities and timelines into comprehensive success plans.
Resource Mobilization: Act as the central resource for the team and the customer, connecting all the dots. This includes proactively taking ownership of customer needs and drawing expert resources into customer situations as needed.
Engagement Charter: Craft a clear engagement charter with specified goals and metrics to ensure alignment across internal and external teams.
Business Value Integration: Align the Account Success team and internal stakeholders around the customer's business and technical goals, ensuring value delivery through the Signature offer.
Agentic Workflow Design: Designing multi-step digital workflows where agents handle repetitive data-intensive work, freeing the CSM for high-stakes relationship building.
ROI Segmentation (Human vs. AI): Determining which customer segments or tasks require high-touch human coverage vs. autonomous "always-on" AI support.
Advanced Stakeholder Management: Cultivate and maintain relationships with customer IT and business executive leadership, demonstrating a genuine commitment to customer goals to build deep rapport.
Complex Navigation: Navigate the customer’s and Salesforce’s internal organizational dynamics to achieve results. Drive consensus with collaborators and influence key internal and external stakeholders to engage in the process.
Business Insight: Combine expert Salesforce knowledge with deep business insight to deliver effective recommendations and advance the customer’s core business goals. This includes adapting established solutions to solve complex customer problems.
Customer Advocacy: Effectively amplify the voice of the customer with internal teams to ensure the organization remains laser-focused on customer success.
Solution & Industry Expertise: Develop a strong working knowledge of Salesforce’s major solutions and a "sales pitch" understanding of the rest. Leverage industry insight to position customers for future success.
Mentorship and Development: Demonstrate a growth mindset by pursuing challenging learning activities. Mentor team members to help accelerate their personal development and contribute subject matter expertise internally within Salesforce.
Risk Management: Act as the leader in identifying problems. Leverage the Red Accounts Escalation Play and Case Oversight & Incident Management processes when high-value renewals or Go-live dates are at risk.
AI Governance & Guardrails: Guide customers through governance frameworks, best practices for Trust Layer, and implementation of safety-by-design principles.
Root Cause Synthesis:Can use AI tools for account-level pattern recognition and access automated RCA reports for specific scenarios
Root Cause Analysis: Question assumptions to uncover root causes and reveal new opportunities rather than just treating symptoms.
Experience: Experienced business professional with 15+ years of relevant industry expertise in Customer Success, SaaS platform use, or related strategic consulting fields.
Executive Communication: Exceptional communication and presentation skills with a demonstrated ability to influence effectively at all levels, including executive and C-level.
Behavioral Competency: Ability to handle objections, navigate complicated discussions, and drive alignment. Must demonstrate persistence in the face of adversity and disappointment.
Technical Acumen: Ability to clarify the roles and responsibilities of collaborators and serve as the central resource, ensuring clear technical and business alignment
Salesforce product certifications are a plus (external hire recommended: AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist)
Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
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The Experience
The Account Executive, Manufacturing, is part of the Swiss Enterprise Sales team at Salesforce, responsible for managing and growing a portfolio of enterprise accounts in the manufacturing industry. In this role, you will lead a large, distributed extended account team — cultivating customer relationships, shaping global account plans, and driving the full sales cycle across both existing accounts and new customer acquisition.
We are looking for an Account Executive who combines deep manufacturing industry knowledge with strategic account management expertise and a genuine passion for helping enterprise customers unlock the value of the Salesforce platform.
What You'll Actually Be Doing
Build, co-own, and execute comprehensive global account plans to deliver maximum revenue potential — identifying new business opportunities and closing complex deals with C-level executives and operational decision makers across the manufacturing industry.
Cultivate and grow senior business relationships across new buyers and business domains, engaging both customer and Salesforce executive stakeholders to foster meaningful connections at the highest level.
Lead the full sales cycle — from pipeline development through contract close — leveraging internal resources including Solution Engineers, Customer Success, Professional Services, and partners to support deal execution.
Forecast sales activity and revenue accurately while evangelising the Salesforce vision through product demonstrations, in-market events, and account-specific initiatives.
You're Our Person If...
You have a proven track record of solution and technology selling within a strategic or global account setting, with the ability to map out complex global account plans and sell applications, strategic projects, and platform deployments.
You have a deep understanding of the business and technology requirements of enterprise customers in the manufacturing industry, and can define and articulate compelling value propositions that address complex customer needs.
You are skilled at building and nurturing senior relationships, negotiating complex deals, and operating with strong analytical and problem-solving capabilities in a fast-paced, matrixed environment.
You are fluent in English and German (spoken and written); proficiency in French is a strong advantage for this Switzerland-based role.
Even Better If...
You have an established network within the Swiss manufacturing industry, a background in strategy or technology consulting, and direct experience working on global strategic accounts.
You have a passion for artificial intelligence (AI), familiarity with sales methodology frameworks, and a track record of consistently achieving or surpassing quota while crafting and leading strategic alliances.
Salesforce is looking for a curious and energetic Account Executive with knowledge of technology and value-based solution selling. This Business Unit sells the entire Salesforce platform. Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will work closely with other product specialists known as co-primes to help map out the best strategy for your customer. You will have technical support from solutions architects and sales engineers.
Responsibilities:
In this role, you will work closely with current and prospective customers as a trusted digital advisor to deeply understand their outstanding company challenges and goals.
You will collaborate with customers on the Salesforce Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business, as a valued member of our Ohana.
Required Skills and Qualifications:
Demonstrated success of quota carrying, technology solution-based direct sales experience
Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Preferred Skills and Qualifications:
Excellent interpersonal and communications skills.
Sales Methodology education.
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast paced environment
Track record of consistently achieving or surpassing quota
Bachelor Degree and or equivalent experience [ based on region ]
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more
Note: By applying to the Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring General Commercial Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Job Details
The Sr. Analyst will be joining our Quota and Capacity Planning team, where she/he will be supporting regional Sales and Strategy team through the company’s annual quota planning cycle and throughout the year as the organization changes. This position will require developing a deep and intimate understanding of the business and forging relationships with Sales Leaders, Strategy, and cross functional teams.
Responsibilities:
- Develop and own concurrent data reporting projects and models to help drive insights for the regional strategy teams, based on an intimate knowledge of your support area
- Advise regional teams as to impact of go to market decisions on sales teams’ quotas during the company’s annual planning cycle
- Assist the Quota and Capacity Planning team in finding opportunities for increased optimization and effectiveness in our existing processes and models
Required Skills/Experience:
* 6+ years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights was in the DNA
* B.S. in a quantitative discipline (e.g. Business, Statistics, Math, Finance, Engineering)
* Power-user proficiency in Excel and ability to tell a story in PowerPoint
* Excellent spoken and written communication, interpersonal, relationship-building skills
* Ability to work both independently and with a team
* Proven core values based on collaboration, transparency, equality, and putting the customer first
* Proven analytical and problem-solving skills, along with attention to detail
* Strong, team-oriented leadership skills. Able to independently identify, frame, and confront issues and make tough decisions.
Nice to Have Skills/Experience:
* Experience with sales coverage models, quota setting methodologies, territory alignment
* Comfortable in an environment where priorities change rapidly from varying GTM decisions and requires the ability to pivot seamlessly to new projects
* Exceptionally strong communicator with the ability to independently craft a full range of clear, high-impact communications with top-level company executives. Ability to communicate in an open and authentic manner in all situations.
* Ability to succeed in a collaborative, start-up paced environment which may include extended time commitments during annual quota setting season.
* Ability to establish and build close working relationships. Strong personal credibility and counseling skills. Team-oriented planner and decision-maker. Ability to motivate, collaborate, and work successfully in a team environment.
* Capable to work well under deadlines and juggle multiple priorities. Strong meeting management skills.
* Knowledge of Claude and Snowflake with interest in developing further expertise
Right now, we are inventing the future of Agentic Service. Not theorizing about it. Not piloting it. Building it, proving it, and setting the standard for what every enterprise will eventually follow. The innovations happening on this team are redefining how businesses serve their customers at scale, and the world is starting to pay attention.
That's where you come in. We're looking for a Manager, Communications and Executive Storytelling to make sure this work gets seen, understood, and celebrated at every level of Salesforce and across the market we're helping to shape.
Internal Communications Ownership: Plan, write, and produce a regular employee newsletter that people actually look forward to. Own the full editorial process, from calendar to sourcing to writing to editing, and treat every edition as proof that something remarkable is happening on this team. Newsletter ownership is a must; this is the heartbeat of the role.
Executive and Leader Communications: Draft communications on behalf of senior leaders, including internal messages, all-hands talking points, org announcements, and leadership updates. You write for the speaker, not for yourself, and you understand what it takes to earn trust at the top.
Social Media Management: Own and manage social media content for senior leaders, primarily LinkedIn. Translate strategy, milestones, and moments into posts that reflect each leader's voice while amplifying the team's work to the broader market.
Cross-Org Communications Coordination: Serve as the connective tissue across communication workstreams and cross-functional partners including Creative, Marketing, PMM, and beyond. Align timelines, manage review cycles, and ensure the right people are in the loop without things falling through the cracks.
Recognition and Culture Storytelling: Proactively surface stories of innovation, impact, and people doing great work. This role is a key mechanism for how our work earns visibility at every level of Salesforce. You'll help make the invisible visible.
Required Skills & Experience
Communications Craft: 3 to 5 years of experience in internal communications, editorial, or executive communications, with a strong portfolio of writing across formats and audiences.
Newsletter Experience: Direct, hands-on experience owning and producing employee or organizational newsletters. This is non-negotiable. You should know what makes people actually open and read them, and you should be proud of what you've built.
Writing Versatility: You shift registers naturally, from a punchy newsletter opener to a measured leadership message to a sharp LinkedIn post, without losing the voice or the point.
Executive Support Experience: Experience drafting content that will be delivered by someone other than you. You understand tone, judgment, and what a senior leader actually needs to communicate with confidence.
Technology Curiosity: A genuine, deep curiosity about AI and enterprise technology. You don't need to be an engineer. You need to be the kind of person who reads the release notes, asks the questions, and gets excited about what's possible. This team is at the frontier of agentic innovation and you'll be telling that story every week.
Nice to Have
Experience managing or contributing to social media for executives or brands
Familiarity with Salesforce products or enterprise SaaS
Background in culture-building, employee experience, or change communications
Fluency with AI tools and a track record of using them to work smarter, move faster, and raise the bar on output quality. Bonus points if you've modeled that behavior for a team or used AI to scale work that would otherwise hit a ceiling.
Estamos emocionados de compartir que estamos abriendo posiciones para los Agentblazers
Buscamos Account Executives Hunters que realmente disfruten las ventas, la innovación y la transformación digital.
En Salesforce, nuestros vendedores no solo ofrecen tecnología; construyen iniciativas innovadoras y generan relaciones de confianza con un impacto real en nuestros clientes. Creemos en una venta consultiva, orientada a resultados y enfocada en el éxito del cliente.
¿A quién buscamos?
- Profesionales con experiencia en ventas consultivas en prospectos [nuevos clientes]
- Especialistas en iniciativas con Inteligencia Artificial orientado a los procesos de negocio
- Mentalidad estratégica y orientación a resultados
- Pasión por aprender y adaptarse a un entorno de constante evolución
- Compromiso con nuestros valores: Trust, Customer Success, Innovation, Equality y Sustainability.
Experiencia Profesional
• 7+ años de experiencia en ventas consultivas B2B en empresas de tecnología (SaaS, Cloud, CRM, ERP, Data o AI).
• Experiencia previa en Oracle, Salesforce, Microsoft, SAP, AWS, Google Cloud o NetSuite es un plus.
• Comprobado historial de interacción con C-Level (CEO, CIO, CMO, CFO) y manejo de ciclos de venta complejos (6–12 meses).
• Capacidad de estructurar casos de negocio sólidos (ROI, TCO, Payback) para justificar inversión tecnológica.
• Experiencia regional o multinacional en LATAM, gestionando territorios o clientes corporativos.
Competencias Técnicas y Comerciales
• Venta consultiva y value-based selling.
• Diseño y argumentación de business cases basados en impacto financiero.
• Planeación y ejecución de go-to-market strategies por industria.
• Capacidad de conectar soluciones como Sales, Service, Marketing, Data o AI Cloud con resultados de negocio.
• Manejo fluido de forecasting, pipeline management y metodologías como Sandler.
• Excelentes habilidades de storytelling y comunicación ejecutiva (presentaciones para board o C-Level).
Habilidades Interpersonales y de Liderazgo
• Relationship Builder: genera confianza y credibilidad rápidamente.
• Escucha activa, empatía comercial y orientación a soluciones.
• Capacidad de trabajo colaborativo con equipos de presales, partners y marketing.
• Liderazgo informal: inspira y eleva el rendimiento de los equipos alrededor.
Capacidad de Venta Estratégica
Habilidad demostrada para construir programas de transformación multi-año y multi-nube
Sólidas habilidades en planificación de cuentas, mapeo de stakeholders e hipótesis de valor
Experiencia vendiendo a nivel C (CEO, CFO, CIO, CDO) e influyentes a nivel de directorio
Capacidad de posicionar resultados de negocio, no productos
3. Experiencia en Grandes Negocios y Negocios Complejos
Experiencia comprobada liderando Big Deals (ACV de 7 cifras) desde la estrategia hasta el cierre
Sólidas habilidades de orquestación de negocios a través de:
◦ Equipos internos (Ventas, Ingeniería de Soluciones, Producto, Legal, Finanzas)
◦ Partners / SIs
Experiencia estructurando comerciales complejos (multi-año, valor por fases, modelos de consumo)
4. Venta de Transformación Agéntica / Liderada por IA
Experiencia demostrada vendiendo iniciativas de IA, Data, Plataforma o Transformación Digital
Capacidad de articular y co-diseñar casos de uso de Empresa Agéntica
Experiencia liderando POVs, pilotos o Plays basados en valor
Comodidad discutiendo valor de IA, adopción, gestión del cambio y gobernanza
5. Disciplina de Ejecución y Cadencia
Fuerte cadencia de ejecución mensual y rigurosidad en pronósticos
Capacidad de balancear:
◦ Negocios estratégicos de ciclo largo
◦ Ejecución de corto plazo e higiene del pipeline
Consistencia comprobada en generación de pipeline, cobertura y progresión de negocios
6. Acumen de Negocio
Sólido entendimiento de:
◦ Economía del cliente y modelado de ROI
◦ Dinámicas de industria de grandes grupos económicos
Capacidad de conectar inversiones tecnológicas con impacto en P&L y palancas de crecimiento
7. Liderazgo y Ownership
Alto nivel de ownership, resiliencia y accountability
Actúa como CEO de la cuenta
Capacidad de liderar sin autoridad e influenciar ecosistemas complejos
Salesforce LATAM is redefining what it means to be a strategic partner. The new model is about continuously engaging, solving real problems, building trust, and evolving strategy alongside the
customer — at the pace the market demands.
The Services Business Strategy Senior Manager is the professional who makes this happen at the customer level. This role connects business pain to platform value, accelerates adoption and consumption, and positions Salesforce as the trusted transformation partner for C-level executives.
This is not a traditional consulting role. The Business Strategy Professional behaves less like a consultant and more like an transformation catalyst and an orchestrator — someone who creates visible operational
impact quickly and translates that impact into strategic influence.
What This Role Is About
The Services Business Strategy Senior Manager works at the intersection of:
- Business strategy and executive positioning
- Operational diagnostics and value realization
- AI, Data, and Agentforce adoption
- Business Value acceleration
- Commercial orchestration (Services + Licenses)
The core motion is: Understand the pain → Form a solution hypothesis → Create momentum → Build trust → Evolve strategy together.
Key Responsibilities
1. Executive Positioning and Strategic Influence
- Serve as a trusted advisor for CIO/COO/CMO/Head of Digital/Head of Operations, connecting business ambition to Salesforce platform strategy — in the customer's language, not ours.
- Run structured assessments to quickly map customer maturity, political environment, executive pressure, operational chaos level, and transformation readiness.
- Lead Executive Briefings and C-level conversations that move from feature discussions to measurable business outcomes.
- Align engagement strategy to the customer's own strategic agenda — speaking their language, framing value in their KPIs.a
2. Hands-On Problem Solving and Momentum Creation
- Lead with solution hypotheses, not problem statements. The role is to bring clarity and direction, not diagnosis alone.
- Create fast, visible operational wins that generate trust, expand access, and open doors to mid- and long-term strategic roadmap discussions.
- Adapt the engagement approach dynamically based on customer momentum: lead with Agents when efficiency pressure is high; lead with data strategy when architecture is broken; lead with stabilization
when operational chaos is the reality.
- Become the customer's customer — experience their operation firsthand to build real operational empathy, discover friction points, and identify AI and Agent use cases grounded in reality.
3. Consumption and Value Realization Acceleration
- Drive a consumption-first mindset across every engagement: adoption, usage, scalable use cases, and operational value expansion are the ultimate performance indicators.
- Map baselines, measure progress continuously, and communicate wins internally (AEs, APs, leadership) and externally (customer stakeholders).
- Develop Business Cases and Value Justifications (VE/ROI) that reduce friction in investment decisions and connect platform utilization to executive priorities.
- Translate AI and Data value propositions into executive KPIs: productivity, deflection, conversion, experience, risk — connecting directly to the consumption model.
4. AI & Data: Agentforce + Data Cloud
- Orchestrate AI and data roadmaps that enable secure, scalable adoption of Agentforce.
- Define AI readiness standards: data governance, human-in-the-loop controls, security, performance evaluation, and risk management.
- Create fast AI wins with measurable value when executive pressure around AI is the entry point.
- Connect the full chain: Pain → Platform → Agents → Data → Business Outcomes → Consumption → Strategic Roadmap.
5. Orchestration of All Available Resources
- Leverage every available resource to deliver value: customer teams, Salesforce delivery, partners, SIs, internal experts, AI capabilities, and Agents.
- Manage priorities and conflicts across AE/AP, specialist, delivery, and partner teams with minimal friction.
- Design and operationalize account engagement models (e.g., Explore / Navigator / Orchestrator) that ensure focus and scale across priority accounts.
- Structure or evolve CoE and governance models (RACI, rituals, cadences, ownership, metrics) that enable scalable delivery and reduce rework.
6. Commercial Acceleration (Services + Licenses)
- Act as a strategic lever for sales teams: create context, momentum, and executive access that enables AEs/APs to convert work into closed deals.
- Continuously market the team's work — customers, AEs, and leadership need to see progress, impact, and outcomes. Visibility generates demand.
- Contribute to a replicable account engagement playbook with reusable assets, templates, and guardrails that reduce time-to-value.
Behaviors (Non-Negotiable)
The Services Business Strategy Senior Manager operates with:
- Extreme curiosity — learns from experiencing the operation, not only from workshops and PowerPoints
- Bias for action — creates momentum through execution, not perfect strategy alignment
- Operational empathy — understands how the customer operates before prescribing transformation
- Executive storytelling — translates complexity into clear narratives with solution hypotheses, not problem lists
- Obsession with measurable outcomes — maps baselines, tracks progress, communicates wins constantly
- Collaborative leadership and orchestration — leverages all available resources to deliver impact
- Comfort with ambiguity — adapts to evolving scope, customer maturity, and market conditions
- Accountability — owns the outcome, not just the deliverable
- Continuous learning — AI is accelerating everything; staying current is a professional obligation
Requirements (Must-Have)
- 8+ years in consulting, strategy, enterprise architecture, or digital transformation with exposure to enterprise clients
- Strong executive communication and storytelling capability (CIO/COO/CEO level)
- Solid experience in CRM/Customer Experience, operational transformation, and roadmap design
- Fluency in AI & Data concepts: value chains, governance, automation, structured/unstructured data, adoption patterns
- Proven ability to work across Sales (AE/AP), delivery, and partner (SI) teams — managing priorities and conflicts
- Track record of creating measurable business outcomes, not just delivering projects
Differentiators (Nice-to-Have)
- Practical exposure to Salesforce Agentforce and Data Cloud (or equivalent AI/automation platforms)
- Experience with Value Engineering, ROI modeling, and CoE design
- Knowledge of integration patterns (MuleSoft/APIs/event-driven) and enterprise architecture
- Certifications: Salesforce (Sales/Service/FSC), Data, AI, Architecture (as applicable)
The Experience
The Lead Forward Deployed Engineer is part of Salesforce's delivery organisation, responsible for designing, building, and deploying agentic AI solutions directly inside enterprise customer environments. In this role, you will lead a delivery pod — partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one, spanning configuration, customisation, and full-stack deployment across some of the largest enterprises in the world.
We are looking for a Lead Forward Deployed Engineer who brings a builder mindset, deep production-grade engineering experience, and the ability to lead complex technical deliveries — someone who ships quality code, mentors fellow engineers, and leaves customer teams more capable after every engagement.
What You'll Actually Be Doing
Lead the design and build of AI agents and experiences that take real actions for real organisations — owning complex technical components end-to-end from architecture choice through to deployed, validated, and observable in production, including agent intelligence design, prompts, reasoning, tool calls, and integration with customer systems.
Build and integrate data pipelines on Salesforce Data Cloud, Snowflake, Databricks, and customer data platforms, and oversee agent performance dashboards and customer Key Performance Indicator (KPI) reporting to track deployment health and business outcomes.
Lead Proofs of Concept (PoC) and Minimum Viable Products (MVP) that move from concept to deployable in days — co-building alongside customers and partners, sharing best practices, and enabling customer and partner teams as you go.
Serve as a senior technical voice in your pod — surfacing platform gaps, edge cases, and field insights to product teams, mentoring junior engineers, and partnering with the Deployment Strategist to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Person If...
You have 7 or more years of software engineering or technical delivery experience, with multiple production systems you can walk us through — ideally in an AI technology stack, full-stack development, or working with frontier Large Language Models (LLMs) at scale.
You have extensive customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering, and are fluent in two or more of Python, JavaScript/TypeScript, Java, or Apex.
You have deep hands-on experience with LLMs and prompt engineering, expert-level understanding of data modelling, Application Programming Interfaces (APIs), and integration patterns, and the ability to lead technical conversations with customer architects and executive stakeholders.
You are fluent in English and at least one of German or French (spoken and written), and are excited to travel approximately 25% of the time, working directly alongside customers in a fast-moving, build-oriented environment.
Even Better If...
You hold multiple Salesforce platform certifications such as Platform Developer I, Agentforce Specialist, or Architect-level credentials, and have deep familiarity with agent frameworks such as LangChain or LlamaIndex and orchestration patterns.
You have expert-level experience with cloud data platforms such as Snowflake, Databricks, or BigQuery, and a strong track record across specialist AI delivery areas including data engineering, platform architecture, or headless deployments.
Our Sales Development (SDR) and Business Development (BDR) teams sell into a diverse set of industries and are broken down into the following segments:
Emerging Small Business
Small Medium Business
Mid Market
General Business
Enterprise Business Unit
Marketing/ Commerce Cloud
Public Sector
Financial Services
Your Impact:
You will evangelize Salesforce by generating new business through inbound and outbound opportunities and conducting high level conversations with senior executives in prospect accounts to fuel our growth. By working closely with Account Executives, you will create and prioritize strategic target account lists within a defined territory. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.
Your Qualifications:
The experience and skill-set needed to be successful is 1 - 2 years of full-time corporate sales experience (software sales is a plus).
We are looking for the following attributes:
Fluent in Bahasa Melayu would be an advantage, as this role needs to converse with clients in the Malaysia market
Prospecting skills, cold calling, business sales experience (Software sales a plus)
Strong communication skills and business acumen
Competitive and motivated spirit
Can collaborate and influence in a “win as a team” environment
Ability to multi-task, prioritize and manage time effectively
Resourceful
Has a drive for results
Intro
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You are fluent in English + another EMEA language
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
*LI-Y
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An ECS Account Executive (AE), is primarily responsible for growing and expanding the salesforce footprint within subsidiaries and new divisions of the Enterprise Parent accounts. The AE also is responsible for generating new revenue through new business acquisition.
The ECS AE is expected to build deep relationships within each install base, understand business priorities, plans and challenges and create business solutions using Salesforce's core product portfolio.
The difference between the ECS AE and the Enterprise Sales Reps is that the ECS AE works on deals below a certain value.
Job Description:
The Enterprise Corporate Sales (ECS) is looking for an Account Executive responsible for handling a large volume of smaller size opportunities within the various industry verticals. Partnering with our most seasoned sales executives this role will suit those who are looking to take their enterprise sales skills to the next level. With a sales model that fosters collaboration and supports your success, this is a great opportunity to forge a successful sales career.
With a business-culture that has the customer’s interests at the core of everything we do, we’ll set you up for success by providing a comprehensive induction and on boarding to the business. We provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.
Responsibilities:
1. To exceed monthly / quarterly sales targets by selling Salesforce solutions into ECS assigned accounts within an assigned within a sub set of major account/customer or vertical market.
2. You will lead the entire sales process from prospecting closing business to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.
3. Deepen Industry knowledge and research, to formalise a go to market strategy and create qualified target accounts.
4. Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence.
5. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
6. Engage with prospect organisations to position Salesforce solutions through strategic value based selling, business case definition, ROI analysis, references and analyst data.
7. Lead the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Leadership Executives, Partners etc.
8. Generate short term results whilst maintaining a long term perspective to improve overall revenue generation.
Daily update of the Salesforce system with accurate customer and pipeline data.
Accurate monthly forecasting and revenue delivery.
Required Skills:
Extensive, relevant experience of selling enterprise software solutions gained within a major software vendor.
Successful history of net direct new business sales, with the ability to prove consistent delivery against targets.
Demonstrable track record of sales over achievement. Credibility at all levels, including CxO. Fluency in English language. CRM application sales or vertical Industry sector experience would be viewed favourably. Strong tenure with previous employers.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
The Experience
We're looking for a Senior Manager, Partner Solutions Engineering to drive the technology strategy for our most strategic partnerships, including hyperscalers, AI labs, and beyond. This is a highly strategic builder role at the frontier of AI and platform partnerships, responsible for turning our most important alliances into differentiated product experiences, scalable integrations, and meaningful business impact.
You'll define integration strategy, shape joint technical roadmaps, architect co-innovation initiatives, and serve as the technical lead across a portfolio of Salesforce's most strategic technology partnerships. Working closely with Business Development, Product, Engineering, Partner Management, and Go-to-Market teams, you'll transform partnership strategy into customer value by accelerating product innovation, enabling joint solutions, and driving platform adoption.
As a trusted technical advisor to Salesforce executives and partner engineering organizations, you'll translate complex platform capabilities into compelling technical solutions, rapidly prototype and validate new integration patterns, advise partners on product strategy and architecture, and influence roadmap decisions across organizations without direct authority. With a builder's mindset and a curiosity for emerging AI technologies, you'll continuously identify new opportunities to expand our ecosystem, deepen strategic partnerships, and help customers realize the full value of Salesforce.
What You'll Actually Be Doing
Define joint technical vision, integration architectures, and multi-year co-innovation roadmaps that align partner investments with Salesforce's product strategy.
Lead the technical execution of strategic partnerships by collaborating with Product, Engineering, Business Development, and Go-to-Market teams to deliver differentiated customer experiences.
Architect scalable technical solutions that accelerate interoperability, co-innovation, and customer adoption.
Advise strategic partners on product strategy, technical architecture, and integration approaches to accelerate innovation and platform adoption.
Represent Salesforce as the senior technical lead in executive partner engagements, engineering workshops, architecture reviews, and technical design discussions.
Develop reusable frameworks, reference architectures, prototypes, and best practices that enable scalable partner integrations across the ecosystem.
Identify emerging technologies, ecosystem trends, and capability gaps to shape partnership strategy, influence product roadmaps, and unlock new co-innovation opportunities.
Influence senior technical, product, and business leaders across Salesforce and partner organizations to align roadmaps, resolve complex technical challenges, and drive successful outcomes.
You're Our Person If...
5-8+ years in solutions engineering, enterprise architecture, technical partnerships, or a closely related technical discipline
Demonstrated track record of building and scaling technical solutions in enterprise software, cloud, or AI
Deep understanding of the AI and cloud ecosystem, including major hyperscalers, AI platforms, enterprise integration patterns, and evolving market dynamics.
Hands-on experience with cloud infrastructure (AWS, Google Cloud, Azure), APIs, MCP and agent interoperability, event-driven architectures, and enterprise data platforms.
Strong architectural thinking with the ability to balance customer needs, technical constraints, and long-term platform strategy.
Executive presence and exceptional communication skills with experience engaging senior technical and business stakeholders.
Entrepreneurial mindset with the ability to thrive in ambiguity, independently drive initiatives, and create structure where none exists.
Passion for emerging AI technologies with a demonstrated curiosity for new models, protocols, and developer ecosystems.
Even Better If...
Experience working with or alongside hyperscalers, AI model providers, or leading enterprise software platforms.
Background in partner engineering, solutions architecture, technical product management, or technical pre-sales.
Experience designing AI platform integrations or driving adoption of cloud and AI services through technical partnerships.
Familiarity with agent ecosystems, interoperability standards (such as MCP), enterprise data governance, and modern AI application architectures.
Salesforceの Agentforce Marketing は、単なるメール配信ツールではありません。メール、モバイル、SNS、ウェブなど、あらゆる顧客接点をつなぎ、企業と顧客の間に「真の絆」を作るための、世界最高峰のデジタルマーケティング・プラットフォームです。
私たちは、誰よりもマーケターの苦労と喜びを知っています。なぜなら、私たち自身も一人のマーケターとして、現場のニーズを深く追求し続けてきたからです。だからこそ、他社の追随を許さない圧倒的な製品投資を行い、常に最先端のAI技術をお客様に提供し続けています。クラウドの先駆者であるSalesforceの基盤の上で、あなたも「次世代のマーケティング」を形にしてみませんか？
Role Description:
日本を代表する大手企業（エンタープライズ企業）の戦略的パートナーとして、お客様のビジネスを根底から変革する提案をリードしていただきます。
単に製品を売るのではなく、お客様の経営課題に寄り添い、将来の収益を共に創り出す役割です。既存のお客様との関係性を深めつつ、新たな可能性（新規ビジネス）を切り拓いていく、非常にやりがいのあるポジションです。
Your Impact：
パートナーシップの構築: お客様と日々向き合い、ビジネスモデルやマーケティング戦略の「核心」を理解した上で、伴走しながら成長を支えます。
マーケティングの高度化を支援: 最新のAIエージェント（Agentforce）やデータ基盤（Data Cloud）を駆使し、お客様のマーケティングを一段高い次元へと引き上げます。
経営層へのプレゼンテーション: 四半期ごとのビジネスレビュー（QBR）などを通じて、役員・経営層（C-level）に対し、テクノロジーがもたらす未来のビジョンを提案します。
現場の声を製品へ: 現場で得たリアルな知見を社内にフィードバックし、Salesforceの製品進化を支える「顧客の代弁者」としての役割も担います。
プロフェッショナルな契約管理: 複雑なエンタープライズ契約の交渉から締結まで、ビジネスのプロとして全プロセスをリードします。
Basic Requirements:
エンタープライズIT業界での経験（5年以上）: 大手企業向けの複雑なソリューション営業を経験してきた方。
数字へのコミットメント: 四半期・年間の目標達成に向け、粘り強く戦略的に動ける方。
高い交渉力と論理的思考: 複雑な契約をまとめ上げ、適正な価値を形にする力をお持ちの方。
コミュニケーション能力: 日本語での円滑かつ、プロフェッショナルなコミュニケーションができる方（読み・書き・対話）。
Preferred Requirements:
C-levelとの折衝経験: 経営層に対し、物怖じせずビジネスの本質を語れる方。
グローバルな視点: 多様な文化や組織を理解し、広い視野でアカウントマネジメントができる方。
知的好奇心: AIやデータ活用など、新しいテクノロジーを自ら学び、楽しんで提案に活かせる方。
The Health & Life Sciences Program Executive (PE) is a senior, executive-facing individual contributor (IC) within the Delivery Account Management (DAM) function of Salesforce Professional Services. As an IC, Program Executives hold no direct reports, and yet expertly lead large numbers of our most senior talent across our most complex customer engagements: multi-workstream transformations, strategic accounts, and enterprise implementations where the margin for error is narrow and the consequences of failure are visible at the C-suite.
The PE is fully allocated to a single flagship transformation program or a set of strategic accounts. They own the end-to-end program P&L, lead the Salesforce project team, run the steering committee, manage the executive customer relationship, manage scope, govern the budget, and surface risk before it becomes an escalation. The ideal candidate will bring a diverse IT and/or Management Consulting background and knowledge of Health & Life Sciences industry trends, leveraging this credibility as a strategic advisor to our customers, partners, and internal teams across Salesforce. The candidate will be able to craft innovative, forward-looking strategies while clearly defining the path forward, leading the changes to IT strategy, policies, processes, people, governance and partnerships, and translate program delivery into measurable business outcomes.
Health & Life Science Program Executives are at the helm of AI and Agentforce transformations that revolutionize patient outcomes and clinical workflows through autonomous, intelligent agents. They lead cross-functional teams that deploy cutting-edge digital workforces that bridge the gap between complex biomedical data and actionable healthcare insights], driving the next frontier of life sciences innovation.
Their success is defined by what they deliver, what they prevent, and the customer confidence they command.
Your Impact
AI and agentic delivery are embedded in how you work: you actively leverage AI tooling and agentic workflows to optimize how your program teams deliver. You reduce manual overhead, accelerate insight, and model the productivity gains customers are investing in Salesforce to achieve.
Engagement Success is well-defined and honored: you create the program strategy, management approach, governance, and guide the customer at the executive and program level to align on the objectives and outcomes of the engagement as well as the KPIs to measure its success.
Customer outcomes are owned with clear accountability: you are the executive-facing delivery contact for your engagement(s) and are responsible for communications with the client and within Salesforce up to the CxO level regarding expectations, performance, governance, and issue escalation and resolution during the course of delivery. You earn trust through consistently-accurate forecasting, honest risk communication, and follow-through.
The delivery team performs at a higher level because you're in it: you effectively lead, inspire, and uplift Salesforce Professional Services team members — coaching them to perform at a higher level while contributing to the internal processes, artifacts, and methodologies that raise the floor for service delivery across our most strategic accounts. What you learn and implement travels.
The full engagement is yours to deliver: you are accountable for overseeing end-to-end service delivery and meeting every contractual commitment. You work with the customer to amend and approve changes as necessary. Bid-versus-delivered margin is your financial accountability.
Value delivered translates into real adoption and consumption: you drive the transformational changes, especially around AI and agentic capabilities, needed to achieve customers' objectives, informed by deep industry and product expertise. You align IT strategy, governance, processes, and stakeholder decisions to ensure system satisfaction, adoption, and consumption directly deliver profound customer impact.
Risk is managed before it manages you: you anticipate, mitigate, and manage risk to Salesforce and the customer, taking decisive program action to address risk profiles ensuring every customer achieves successful desired outcomes. You raise signals with a recommended path, not just a problem statement. Surfacing a risk is success; being surprised by one is not.
White space becomes pipeline and internal alignment sustains it: you proactively build and expand business relationships which enable Salesforce to support, transform and win business that delivers mutual value, working hand in hand with Sales, Success, Technology & Product, and Support to drive customer adoption initiatives and maintain alignment as One Salesforce. You ensure alignment with Sales and develop multi-threaded executive relationships within accounts to accelerate value and improve customer outcomes. Delivery-originated pipeline is a portfolio metric, and you are one of its primary sources.
Minimum Requirements
Demonstrated experience applying AI productivity tools, automation, or agentic workflows within a professional services or program delivery context. Able to articulate measurable impact on delivery efficiency, team output, or customer outcomes
12+ years of professional services or consulting delivery experience, with direct accountability for program execution across financials, risk, scope, and customer outcomes
Demonstrated track record leading large, complex programs ($10M+) with measurable outcomes that have positively impacted the business
5+ years leading large, cross-functional delivery teams across multiple geographies and workstreams, with the ability to lead both direct and indirect team members, including third-party system integrators, without positional authority
Direct experience managing program financials at the engagement level, including forecasting to budget, financial management, revenue control, earned value analysis, contingency management, and delivered-versus-bid margin
End-to-end knowledge of the concepts, practices, procedures, and deliverables associated with system development, implementation, and operational readiness, including the ability to partner with technical teams on comprehensive operational planning and address technical issues as they arise
Proven ability to lead steering committee and executive-level customer relationships, including the ability to conduct difficult data-driven conversations around budget, resources, timelines, and formal outcomes and drive decisions under pressure
Experience conducting structured sales-to-delivery handoffs or equivalent intake processes that establish delivery from a position of clarity. Every project starts with context, confirmed scope, and named risk, not rediscovery
Demonstrated ability to identify and escalate delivery risk proactively with clear examples of surfacing issues early enough to course-correct outcomes before they reach the customer
Ability to collaborate effectively across global time zones and geographies.
Outstanding executive presence and communication skills, verbal and written, including the ability to lead high-powered workshops and effectively tailor messaging based on audience
Must be able to operate as a fully billable IC
Preferred Qualifications
Hands-on experience delivering Agentforce or equivalent AI platform implementations at the enterprise level. Ability to credibly advise customers on agentic enterprise transformations.
PMP, PgMP, or SAFe certification, or equivalent demonstrated program management discipline applied at scale across long-duration, high-complexity engagements; PMI standards and SPSM methodology are the dual frameworks this role enforces daily
Agile SCRUM Master certification
10+ years using and/or implementing the core Salesforce products (Sales Cloud, Service Cloud), ideally as a consultant, with a significant understanding of the Salesforce platform in order to influence strategic and value discussions at a management/executive level
Salesforce platform certifications (Admin, Sales Cloud, Service Cloud, Marketing, etc.); these certifications will be a requirement as part of your role at Salesforce and are available through the global education reimbursement program
Health & Life Sciences domain expertise sufficient to credibly advise at the executive level on industry trends, regulatory considerations, and the strategic implications of technology transformation within the vertical
Experience operating in outcomes-based or fixed-fee delivery models where margin is set at the proposal and protected through execution discipline — not recouped through change orders after the fact
Demonstrated ability to negotiate and resolve conflict in a delivery context — including change order negotiation, scope dispute resolution, and steering committee decision-forcing
Additional Information
Possible travel of about 25%, but exact travel requirements will vary based on customer.
Bachelor's degree required.
The NL CBU team is looking for a curious and energetic Commercial Business Unit Account Executive with knowledge of technology and value-based solution selling. This Business Unit sells the entire Salesforce platform into a limited set of named accounts.
Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will work closely with other product specialists to help map out the best strategy for your customer. You will have technical support from solutions architects and sales engineers.
Responsibilities:
In this role, you will work closely with current and prospective customers as a trusted digital advisor to deeply understand their company challenges and goals.
You will collaborate with customers on the Salesforce Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business, as a valued member of our Ohana.
Required Skills and Qualifications:
Demonstrated success of quota carrying, technology solution-based direct sales experience.
Salesforce Smart: deep knowledge of Salesforce and its processes.
Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Communication: Fluency in Dutch and English. Interacting with customers in a clear, concise, and timely manner using a variety of communication methods.
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Preferred Skills and Qualifications:
Excellent interpersonal and communications skills
Deep understanding of business processes
Sales Methodology education
Passion for new business sales
Ability to balance account management and territory planning
Ability to develop cases and service requirements, while crafting and leading strategic alliances
Ability to thrive in a fast paced environment
Resilience and positive mindset
Track record of consistently achieving or surpassing quota
Managing and aligning an extended team
The Account Partner Director (APD) is a strategic GTM leader for Professional Services, responsible for driving the full lifecycle of services engagement across a defined territory. In the new era of services consumption — where customers expect measurable business outcomes over transactional delivery — the APD must be deeply fluent in outcomes-based and consumption-based selling models, connecting every engagement to real, quantifiable customer impact.
This person will orchestrate the full Success Cloud portfolio for designated accounts, acting as the primary bridge between the customer's strategic priorities and Salesforce's ability to deliver real, quantifiable impact. The APD must earn the right to be a trusted advisor by deeply reading each customer's business context, translating needs into initiatives with clear KPI impact, and ensuring every engagement generates demonstrable value on the customer's Salesforce investment.
Beyond external orchestration, the APD leads internally — aligning License Sales, Delivery, Alliances, and Partners to build and execute a cohesive account strategy. The primary measurement of success for this role remains YOY growth in overall services bookings and revenue, with a clear and growing lens on adoption velocity and customer-reported business outcomes.
Responsibilities:
As an Account Partner Director, you:
Basic Qualifications & Skills:
The Director, Human-AI Collaboration & Workforce Transformation will lead the strategic integration of artificial intelligence and emerging technologies to help redefine jobs, roles, and organizational structures at Salesforce. This role blends deep research expertise with a strong understanding of Human-Computer Interaction (HCI) principles and a pragmatic, business-oriented approach to large-scale workforce transformation. In this role, you will design and implement new work models that enhance human capabilities, improve efficiency, and support a positive, inclusive, and productive employee experience in an increasingly AI-enabled workplace.
Pioneer research-driven work models by leading and conducting research on how AI and emerging technologies can augment human work, and translating findings into evidence-based frameworks for job design and organizational structure.
Apply HCI and cognitive science principles to design intuitive, effective human-AI collaboration workflows that support usability, trust, and adoption.
Partner with senior leaders to help shape the future of work at Salesforce, translating business strategy into actionable workforce transformation initiatives.
Drive enterprise-wide transformation by supporting a culture of learning, adaptability, and innovation as the organization evolves how work is defined, performed, and managed.
Develop scalable frameworks for job redesign and augmentation that enable business growth while supporting employee development and career progression.
Influence and educate stakeholders by clearly communicating research insights and strategic recommendations to a wide range of audiences, including technical and non-technical partners.
Balance agility and focus by managing multiple priorities and adapting quickly as business needs evolve.
Doctorate (Ph.D.) in a relevant field such as Organizational Psychology, Human-Computer Interaction, Industrial-Organizational Psychology, or a related discipline with a focus on technology and the future of work.
10+ years of experience in organizational design, workforce strategy, or applied research roles, including at least 5 years in a leadership capacity driving large-scale change within a corporate environment.
Demonstrated research expertise, including a strong publication record or hands-on application of qualitative and quantitative research methods to address complex business challenges.
Deep understanding of Human-Computer Interaction (HCI) principles and their application to designing effective human-machine systems.
Strong business acumen, with the ability to connect research insights to measurable business outcomes and key performance indicators.
Proven leadership and communication skills, with experience influencing senior leaders and collaborating across diverse, cross-functional teams.
Experience leading organizational transformation efforts and integrating emerging technologies, particularly AI, into work processes.
Experience working in large, matrixed, or global organizations.
Background in workforce transformation, job architecture, or future-of-work initiatives within a technology-driven environment.
Demonstrated ability to translate complex concepts into practical, actionable frameworks that resonate across varied audiences.
We are seeking a Senior Director, Programs within the Customer Success organization to drive a critical outcome: ensuring customers seamlessly transition from the point of sale into value-driving Success Plan engagements. You will achieve this by designing and executing a global program strategy to systematically diagnose, unblock, and accelerate accounts stalled during this transition. Success requires deep cross-functional collaboration with Professional Services, Security, Product, and Partner teams to orchestrate initiatives that deliver systemic, long-term business outcomes.
Responsibilities
- Design Global Diagnostic Strategy: Establish the global strategy, business logic, and telemetry thresholds across single and multi-cloud environments to systematically segment, track, and uncover stalled implementations.
- Data-Driven Account Identification: Leverage organization telemetry and sandbox insights to proactively identify accounts that have not started, are stuck, or are missing foundational product features.
- Build Pipeline Visibility & Recovery Funnels: Architect reporting views and structured process funnels to monitor account progress along the recovery path, ensuring full visibility into health metrics and progression.
- Orchestrate Intervention & Playbooks: Design targeted recovery playbooks and deploy a strategic mix of Customer Success (CS) and Professional Services (PS) resources to systematically unblock accounts.
- Drive Upstream Transformation: Look beyond the immediate pipeline of stalled accounts to isolate systemic, upstream structural issues (e.g., handoff gaps, product barriers). Partner with Product, Engineering, and Alliances to redesign processes and prevent future stalls.
- Lead Cross-Functional Governance: Establish the operating models, communication rhythms, and feedback loops across business units to secure resource allocation and prioritize program execution.
Required Skillset & Key Competencies
Enterprise Leadership: 15+ years of demonstrated experience managing large-scale, global cross-functional programs that span multiple enterprise SaaS product lines or clouds.
Ability to think and operate in strategic frameworks
Operational Clarity & Scale: Proven ability to define clear program ownership, execute a "crawl-walk-run" approach to scaling initiatives, and establish enterprise-level KPIs while managing team capacity.
Process Architecture: Exceptional workflow-design capabilities, ensuring program frameworks integrate frictionless into matrixed organizational models.
Executive Gravitas & Influence: A master communicator capable of building "pre-wired" consensus, securing hard commitments from executive stakeholders, and translating complex operational data into compelling business narratives.
Ecosystem Expertise: Direct experience within Professional Services (PS) or managing partner-led implementation services is a significant plus.
Ambiguity & Navigation: Exceptional comfort dealing with ambiguity and structural friction, with the political savvy to align disparate teams under shared organizational goals.
MBA preferred
The Revenue Operations Marketplace Strategy & Operations team is responsible for the design, implementation, and operation of Hyperscaler Marketplaces at Salesforce. We are seeking an experienced Marketplace Operations Analyst to own the execution of day-to-day Cloud Marketplace operations.
Hyperscaler Marketplaces are a top company priority and one of the primary drivers of growth for Salesforce. In this role, you will be responsible for executing marketplace transactions, primarily supporting the EMEA and APAC regions, and helping scale our presence on AWS, Google Cloud, Snowflake, and Anthropic Marketplaces.
About the Role
The Revenue Operations Marketplace Strategy & Operations team is responsible for the design, implementation, and operation of Hyperscaler Marketplaces at Salesforce. We are seeking an experienced Marketplace Operations Analyst to own the execution of day-to-day Cloud Marketplace operations.
Hyperscaler Marketplaces are a top company priority and one of the primary drivers of growth for Salesforce. In this role, you will be responsible for executing marketplace transactions, primarily supporting the EMEA and APAC regions, and helping scale our presence on AWS, Google Cloud, Snowflake, and Anthropic Marketplaces.
Responsibilities
Marketplace Operations & Execution
Manage the Private Offer lifecycle, including deal eligibility validation, Private Offer creation, sales support, and post-acceptance activities.
Act as the subject matter expert on complex billing scenarios and marketplace transaction mechanics.
Serve as the primary operational point of contact for Sales,
Identify opportunities for automation and efficiency improvements to reduce manual transaction work.
Support geo-expansion initiatives, including testing and operationalizing new currencies, transaction types, and billing models
Systems & Product Collaboration
Contribute to the future-state design of Marketplace tools, processes, and automation.
Participate in requirements gathering, User Acceptance Testing (UAT), and release management for Marketplace system enhancements.
Collaborate with technical teams to help align Marketplace operations with direct selling models and systems.
Minimum Qualifications
BA/BS degree or equivalent relevant experience required.
2+ years of relevant experience in operations, business analysis, Quote-to-Cash, or related operational fields.
Deep understanding of the Quote-to-Cash (QTC) lifecycle.
Excellent problem-solving skills with a curious mindset and demonstrated ability for critical thinking.
Proven ability to manage multiple competing priorities and high transaction volumes in a fast-paced, high-growth environment.
Strong organizational capabilities with experience working on cross-functional initiatives.
Exceptional written and verbal communication skills to effectively support sales teams and external partners.
Partnerships, Sales Operations, Revenue Recognition, Deal Desk, Legal, and other cross-functional partners on Marketplace questions.
Ensure operational rigor and extreme attention to detail across all Marketplace transactions.
Assist with customer questions regarding the logistics of buying through Cloud Marketplaces.
Partner with Finance to track disbursements, reconcile marketplace fees, and ensure accurate revenue recognition.
Execute and support scalable processes designed to handle rapid growth in deal volume.
Develop and maintain detailed process documentation, playbooks, and enablement materials for internal stakeholders.
The Experience
The Lead Forward Deployed Engineer is part of Salesforce's delivery organisation, responsible for designing, building, and deploying agentic AI solutions directly inside enterprise customer environments. In this role, you will lead a delivery pod — partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one, spanning configuration, customisation, and full-stack deployment across some of the largest enterprises in the world.
We are looking for a Lead Forward Deployed Engineer who brings a builder mindset, deep production-grade engineering experience, and the ability to lead complex technical deliveries — someone who ships quality code, mentors fellow engineers, and leaves customer teams more capable after every engagement.
What You'll Actually Be Doing
Lead the design and build of AI agents and experiences that take real actions for real organisations — owning complex technical components end-to-end from architecture choice through to deployed, validated, and observable in production, including agent intelligence design, prompts, reasoning, tool calls, and integration with customer systems.
Build and integrate data pipelines on Salesforce Data Cloud, Snowflake, Databricks, and customer data platforms, and oversee agent performance dashboards and customer Key Performance Indicator (KPI) reporting to track deployment health and business outcomes.
Lead Proofs of Concept (PoC) and Minimum Viable Products (MVP) that move from concept to deployable in days — co-building alongside customers and partners, sharing best practices, and enabling customer and partner teams as you go.
Serve as a senior technical voice in your pod — surfacing platform gaps, edge cases, and field insights to product teams, mentoring junior engineers, and partnering with the Deployment Strategist to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Person If...
You have 7 or more years of software engineering or technical delivery experience, with multiple production systems you can walk us through — ideally in an AI technology stack, full-stack development, or working with frontier Large Language Models (LLMs) at scale.
You have extensive customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering, and are fluent in two or more of Python, JavaScript/TypeScript, Java, or Apex.
You have deep hands-on experience with LLMs and prompt engineering, expert-level understanding of data modelling, Application Programming Interfaces (APIs), and integration patterns, and the ability to lead technical conversations with customer architects and executive stakeholders.
You are fluent in English and at least one of German or French (spoken and written), and are excited to travel approximately 25% of the time, working directly alongside customers in a fast-moving, build-oriented environment.
Even Better If...
You hold multiple Salesforce platform certifications such as Platform Developer I, Agentforce Specialist, or Architect-level credentials, and have deep familiarity with agent frameworks such as LangChain or LlamaIndex and orchestration patterns.
You have expert-level experience with cloud data platforms such as Snowflake, Databricks, or BigQuery, and a strong track record across specialist AI delivery areas including data engineering, platform architecture, or headless deployments.
The Experience
The Lead Forward Deployed Engineer is part of Salesforce's delivery organisation, responsible for designing, building, and deploying agentic AI solutions directly inside enterprise customer environments. In this role, you will lead a delivery pod — partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one, spanning configuration, customisation, and full-stack deployment across some of the largest enterprises in the world.
We are looking for a Lead Forward Deployed Engineer who brings a builder mindset, deep production-grade engineering experience, and the ability to lead complex technical deliveries — someone who ships quality code, mentors fellow engineers, and leaves customer teams more capable after every engagement.
What You'll Actually Be Doing
Lead the design and build of AI agents and experiences that take real actions for real organisations — owning complex technical components end-to-end from architecture choice through to deployed, validated, and observable in production, including agent intelligence design, prompts, reasoning, tool calls, and integration with customer systems.
Build and integrate data pipelines on Salesforce Data Cloud, Snowflake, Databricks, and customer data platforms, and oversee agent performance dashboards and customer Key Performance Indicator (KPI) reporting to track deployment health and business outcomes.
Lead Proofs of Concept (PoC) and Minimum Viable Products (MVP) that move from concept to deployable in days — co-building alongside customers and partners, sharing best practices, and enabling customer and partner teams as you go.
Serve as a senior technical voice in your pod — surfacing platform gaps, edge cases, and field insights to product teams, mentoring junior engineers, and partnering with the Deployment Strategist to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Person If...
You have 7 or more years of software engineering or technical delivery experience, with multiple production systems you can walk us through — ideally in an AI technology stack, full-stack development, or working with frontier Large Language Models (LLMs) at scale.
You have extensive customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering, and are fluent in two or more of Python, JavaScript/TypeScript, Java, or Apex.
You have deep hands-on experience with LLMs and prompt engineering, expert-level understanding of data modelling, Application Programming Interfaces (APIs), and integration patterns, and the ability to lead technical conversations with customer architects and executive stakeholders.
You are fluent in English and at least one of German or French (spoken and written), and are excited to travel approximately 25% of the time, working directly alongside customers in a fast-moving, build-oriented environment.
Even Better If...
You hold multiple Salesforce platform certifications such as Platform Developer I, Agentforce Specialist, or Architect-level credentials, and have deep familiarity with agent frameworks such as LangChain or LlamaIndex and orchestration patterns.
You have expert-level experience with cloud data platforms such as Snowflake, Databricks, or BigQuery, and a strong track record across specialist AI delivery areas including data engineering, platform architecture, or headless deployments.
Help Build the Strategic Ecosystem Powering
Agentforce is Salesforce's defining bet on the agentic AI era — and the team behind it needs a world-class strategic ecosystem to match. We're building that from scratch: recruiting and scaling the next generation of AI-native partners whose agents and integrations will extend what Agentforce can do for customers. AgentExchange is the marketplace and platform at the center of this effort — where Salesforce's most strategic agentic partnerships come to life.
This is one of Salesforce's highest-priority initiatives, and we need a fast-moving, strategic leader to drive it. The role sits at the intersection of strategy, product, and GTM — acting as an innovation engine for how Salesforce identifies and scales its next wave of AI partners. You'll own the most complex deals, define new integration patterns, and help write the playbooks that will shape how Salesforce grows with partners for years to come.
What You’ll Do
Build and Lead Strategic, Complex Partnerships: Source, structure, and close high-value partnerships that advance Salesforce’s AI and ecosystem vision.
Launch from Zero to One: Identify, validate, and launch net-new integration patterns and use cases — from concept to prototype to repeatable GTM.
Evangelize the Agentforce Vision: Represent Salesforce in conversations with founders, product leaders, and investors — recruiting and activating the next generation of strategic partners.
Bridge Product, GTM, and Operations: Collaborate across Product, Legal, Marketing, and Operations to define scalable partnership models and integration frameworks.
Drive Market Intelligence & Category Design: Conduct deep ecosystem analysis, track emerging AI-native players, and shape strategic recommendations that expand AgentExchange’s reach and differentiation.
Minimum Qualifications
10+ years in partnerships, GTM strategy, product management or strategy, management consulting or corporate development (minimum 4+ years in partnerships).
Proven track record of closing complex, high-impact partnerships that drive user engagement, enterprise adoption, and scalable business growth.
Strong 0→1 builder mindset — you’ve helped launch and scale new platforms, products, or ecosystems.
Exceptional communication and executive presence; ability to influence and align diverse stakeholders across functions.
Experience leading in fast-paced, ambiguous environments where creativity, velocity, and precision matter.
Preferred Qualifications
Experience in closing AI-driven partnerships.
Strong grasp of agentic technology as well as APIs, developer tooling, and integration architecture—able to translate technical concepts into strategic opportunities.
Familiarity with Salesforce — including product portfolio, market positioning, and trusted customer/partner relationships.
Why Join
Invent the Future: Be on the front lines to shape and define Salesforce's next-gen AI partner platform and ecosystem.
Move Fast & Think Big: Shape new categories, integration standards, and GTM models that drive enterprise adoption.
Operate with Impact: Collaborate with senior leadership and breakthrough companies on one of Salesforce's highest priority initiatives.
Build for Scale: What you create here won’t just launch — it will set the standard for how Salesforce grows with partners for years to come.
Salesforce.com has an exciting opportunity within our Global Treasury Operations team, responsible for delivering governance, controls, and middle office excellence across our In-House Bank and treasury operations. Key responsibilities include owning the full month-end close cycle, managing general ledger integrity for In-House Bank activities, and ensuring SOX compliance across our owned processes. The role serves as the primary control point for EMEA cash liquidity, intercompany accounting, and audit support — providing accurate, timely reporting to senior management. The successful candidate will also act as a key collaborator on cross-functional projects, representing Treasury across Finance stakeholders, while driving continuous improvement through AI-enabled for reporting.
Intro
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Customer impact from day one. Strategic clarity and Execution that sticks.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
*LI-Y
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Deployment Strategist", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR351012", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Forward-Deployed-Engineer_JR351011", "External_Job_Posting_Start_Date": "2026-07-17", "Job_Description": "Intro
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You are fluent in English + another EMEA language
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
*LI-Y
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Forward Deployed Engineer", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR351011", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Mumbai/Specialist-Solution-Engineer_JR351016", "External_Job_Posting_Start_Date": "2026-07-15", "Job_Description": "As a seasoned Solution Engineer – Data & Agentic Marketing AI at Salesforce, you will serve as a
strategic advisor and deep product expert, partnering with enterprise sales teams to address complex
customer challenges across marketing transformation, data unification, and agentic AI-driven customer
intelligence. You bring a strong background in Martech and AdTech ecosystems — understanding how
brands plan, activate, measure, and optimise marketing across paid and owned channels. You are a
hands-on technologist and a compelling communicator — equally comfortable architecting a Data Cloud
solution, building a live PoC, and presenting to a C-suite audience. With your extensive experience
across Marketing Cloud, Data Cloud, Lakehouse architecture, and Data Management, you will lead high-
impact engagements across Financial Services, Real Estate, Retail & Consumer Goods, EdTech, FinTech,
Telecom, Media, and Technology/GIC sectors.
Responsibilities
• Lead strategic pre-sales engagements for enterprise and strategic accounts, partnering with
Account Executives and Sales Leadership to drive complex, multi-cloud deals
• Architect, build, and deliver hands-on Proof of Concepts (PoCs) — taking full ownership from
scoping through execution and presentation, tailored to customer-specific use cases across data
ingestion, unification, segmentation, real-time activation, and AI-driven personalisation
• Deliver world-class, customised product demonstrations — live, unrehearsed, and deeply
tailored to the customer's industry, data landscape, and business objectives
• Lead executive-level discovery and whiteboarding sessions to uncover business requirements
around marketing strategy, AdTech/Martech stack architecture, customer data management,
and data governance
• Design and present comprehensive solution architectures connecting operational data,
marketing data, paid media signals, and analytical insights via Salesforce Data Cloud and Zero
Copy integrations
• Champion Data Management and Governance best practices — including data quality, master
data management, data stewardship, lineage, and compliance
• Lead complex RFP/RFI responses, solution proposals, and business value assessments for large
enterprise customers
• Represent Salesforce as a thought leader — at industry events, executive briefings, customer
advisory boards, and community conferences
• Mentor and coach junior SEs, contributing to the broader SE community through enablement,
playbooks, and reusable demo assets
• Stay ahead of the curve on Salesforce Data Cloud, Lakehouse, Agentforce, Marketing Cloud
roadmaps, Martech/AdTech trends, and the competitive landscape
---
Required Qualifications
• 10–12 years of experience in pre-sales, solution consulting, or marketing/data technology roles,
with a strong track record in enterprise engagements
• Exceptional communication and presentation skills — ability to engage, influence, and inspire
audiences ranging from developers and data engineers to CMOs and CIOs; able to simplify
complex technical concepts into clear business value narratives
• Strong executive presence — confident, credible, and compelling in front of senior stakeholders,
with the ability to lead whiteboarding sessions, workshops, and large-group presentations with
ease
• Highly hands-on profile — must be able to independently build, configure, and demonstrate
working solutions; not just present slides but get into the platform and make things work
• Proven ability to design and execute end-to-end PoCs — including data modelling, integration
setup, segmentation configuration, and activation — with minimal support
• Strong background in Martech and AdTech technologies, including Marketing automation,
campaign management, and customer journey orchestration and AdTech concepts — cookie
deprecation, identity resolution, clean rooms, contextual targeting, and first-party data
activation
• Deep expertise with Salesforce Marketing Cloud (Engagement, Intelligence, Personalisation,
Data Cloud) will be preferred.
• Strong understanding of Customer Data Platforms (CDP) — identity resolution, profile stitching,
audience segmentation, and real-time activation
• Proven expertise in Data Lakehouse architecture — Delta Lake, zero-copy data sharing,
federated data access, and integration with cloud data platforms
• Strong knowledge of Data Management concepts including data management, ETL, ELT, MDM ,
Data Governance and Data Quality.
• Experience designing enterprise-grade data architectures integrating CRM, CDP, data
warehouse, and marketing execution layers
• Strong experience with data ingestion patterns — batch, streaming, API-based, and event-driven
architectures
• Relevant Salesforce certifications: Marketing Cloud Consultant, Data Cloud Consultant, or
equivalent
• Demonstrated vertical expertise in one or more of: Financial Services | Real Estate | Retail &
Consumer Goods | EdTech | FinTech | Telecom | Media & Entertainment | Technology & GICs
• Deep domain expertise in at least three of the following: Data Cloud/CDP, Marketing
Automation, Agentic AI, Data Management/ETL, Adtech/Martech, or Campaign Orchestration
• Strong understanding of data architectures including data lakes, lakehouses, warehouses, and
streaming platforms
• Hands-on experience with Salesforce Marketing Cloud, Data Cloud, or equivalent enterprise
marketing platforms
• Ability to present complex technical solutions to both C-level executives and technical
practitioners
• Excellent communication, storytelling, and whiteboarding skills
• Bachelor’s degree in Computer Science, Engineering, Marketing Technology, or equivalent
practical experience
Why Salesforce
• Lead the most strategic, complex data + agentic marketing AI transformation deals across India's
fastest-growing industries
• Work at the forefront of Salesforce's Data Cloud, Agentforce, and Lakehouse innovation — at
the intersection of Martech, AdTech, and AI
• Be part of a world-class SE community with access to cutting-edge technology and continuous
learning via Trailhead and certifications
• Competitive compensation, equity, benefits, and a clear path to Principal/Distinguished SE
The Hyperforce Trust Platform product management team is responsible for the strategy and delivery of platform capabilities and services that enable security, availability, scale, and compliance for Salesforce products. Our mission is to protect customer data at scale and identify opportunities to maintain and exceed customer trust. We build security and infrastructure platforms working closely with key stakeholders including developers, security engineers, and business unit leaders.
We are looking for a Product Management leader to join the team and focus on future-proofing cryptography across Salesforce — including post-quantum readiness, encryption and key management system evolution, and modernization across Hyperforce. You will drive measurable outcomes including cryptographic agility (ability to rotate algorithms and keys at scale), compliance audit readiness, and developer velocity (reducing time-to-implement secure cryptography patterns). The ideal candidate has a proven track record responding to complex, ambiguous market requirements with a focus on platform excellence in security and cloud-based platform services, and a genuine curiosity for how AI can accelerate product strategy and execution.
Set strategic vision with executive management and define the roadmaps needed to achieve it.
Partner with application teams consuming cryptography Application Programming Interfaces (APIs), compliance and legal stakeholders navigating regulatory requirements (Federal Risk and Authorization Management Program (FedRAMP), General Data Protection Regulation (GDPR), Payment Card Industry (PCI)), and cloud infrastructure teams ensuring platform-level cryptographic primitives scale.
Collaborate with engineering and operations peers to deliver both strategic and tactical plans and objectives. Operate at platform altitude — defining service contracts, owning multi-quarter roadmaps, and unblocking cross-cloud execution — while staying close to technical tradeoffs (algorithm performance, key rotation windows, Hardware Security Module (HSM) throughput) to influence direction.
Own the delivery of platform products and services from planning through delivery and iteration, with strong product sense and customer focus. For example: when the National Institute of Standards and Technology (NIST) mandates algorithm deprecation, you own the migration playbook — identifying affected services, defining rollout windows, and shipping tooling that lets 500+ teams migrate without outages.
Build and ship high-quality, production-grade platform features using modern product practices, with AI as a core part of your workflow — using AI tools to accelerate roadmap synthesis, stakeholder communication, and product analysis.
Design and orchestrate complex platform programs where AI agents can integrate into engineering and compliance workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining shared system context — an explicit repository of platform designs, constraints, and standards — that enables engineering and AI tooling to operate accurately and reliably. Critically evaluate platform decisions (human- or AI-assisted) for correctness, security, and production-readiness.
You have shipped cryptographic platform services (Key Management System (KMS), HSM, encryption APIs) consumed by 100+ engineering teams.
You have navigated Federal Information Processing Standards (FIPS)/FedRAMP cryptography audits through remediation and certification.
You have led cross-cloud platform initiatives requiring consensus across infrastructure, security, and compliance.
You can translate regulatory requirements (NIST standards, industry mandates) into actionable engineering roadmaps.
You bring strong matrix leadership skills — building consensus across cloud infrastructure, application teams, security, legal, and compliance stakeholders.
You communicate with executives effectively — distilling cryptographic complexity into business impact for non-technical audiences.
You bring a demonstrated, genuine AI-first approach to product management — using AI to move faster, synthesize complexity across the stack, and contribute beyond your core specialty.
You have experience using AI tools (e.g., Claude, GitHub Copilot, Cursor, etc.) in your day-to-day product workflows.
You apply advanced prompt engineering skills — writing precise, structured prompts and cultivating the system context that makes AI outputs reliable, accurate, and production-ready.
You hold a bachelor's degree or equivalent experience in Computer Science, Engineering, Product Security, or related fields.
You have led post-quantum cryptography (PQC) migration planning or contributed to NIST PQC standardization efforts.
You have built cryptography services at hyperscaler scale (Amazon Web Services (AWS) KMS, Azure Key Vault, Google Cloud Platform (GCP) Cloud KMS equivalents).
You have a background in cryptographic agility — designing systems that can swap algorithms and keys without service disruption.
You have led FIPS 140-3 or Common Criteria certification from scoping through Cryptographic Module Validation Program (CMVP) approval, or contributed to NIST PQC standardization or early-adopter migration planning.
You have a proven understanding of cloud infrastructure platforms including the major hyperscalers (AWS, GCP, Azure).
The Experience Our Enterprise Sales team in Auckland partners with some of New Zealand's most influential organisations to drive digital and AI transformation through the Salesforce platform.
As an Account Executive, Enterprise, you will own a portfolio of enterprise accounts, working alongside Agentforce AI to accelerate pipeline, deepen customer relationships, and close deals that make a real impact.
What You'll Actually Be Doing
Own the full sales cycle across a defined set of enterprise accounts — from pipeline development through to close — delivering consistent quota attainment
Build and maintain trusted relationships with executive stakeholders, positioning Salesforce as a strategic partner in their AI and CRM transformation journey.
Collaborate with solution engineers, customer success, and partner teams to design and present compelling proposals tailored to each customer's business outcomes.
Forecast accurately and maintain rigorous pipeline discipline to support territory planning and business growth across New Zealand
You're Our Person If...
You have proven experience selling enterprise software or SaaS solutions, with a track record of meeting or exceeding quota in complex, multi-stakeholder sales cycles
You can engage confidently at the C-suite level, translating business challenges into technology solutions with clear ROI
You bring strong skills in territory planning, pipeline management, and deal execution — including negotiation and closing
Experience will be evaluated based on alignment to the Values & Behaviours for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
The Experience
An exciting opportunity to be a part of Salesforce. The Contract Specialist role is a skilled, experienced, and independent role focused on providing outstanding Quote-to-Cash support and guidance to Account Teams within our Commercial and Enterprise customer market segments across Japan, Korea, and Taiwan.
This guidance includes but is not limited to deal structure questions, quote support, contract support, deal calculations, service delivery support, and ensuring quotes are in compliance with revenue and company policy. The role requires a strong understanding of SaaS industry practices, Salesforce products, and company policies and procedures. It also requires the ability to work across a diverse scope of assignments both independently and within teams, think creatively to find solutions, and communicate clearly on complex scenarios — in both English and Japanese.
Due to the increasing transaction volume and the expansion of the Japan OU model, this role is critical to sustaining operational excellence in the region.
What You'll Actually Be Doing
Respond to process and policy questions and effectively communicate requirements to Account Executives.
Assist the Sales Team in quoting and deal structuring for transactions across Japan, Korea, and Taiwan markets.
Assist AEs in addressing customer satisfaction inquiries related to contracts, invoices, and product issues through internal negotiations and feedback.
Perform calculations as required, related to contract value, contract replacement, order replacement, utilization true-up, and overage scenarios.
Partner with internal Pricing, Revenue Recognition, and Legal teams on contract issues, and provide guidance during contract negotiations to ensure proper revenue recognition and operational feasibility.
Analyze information, identify key factors, and assess potential impacts related to exception approvals.
Manage queue-based cases within Omnichannel and redirect cases to appropriate teams as necessary.
Share best practices with team members to enhance the quality and efficiency of business processes and maintain the knowledge base.
Support training of new team members.
Ensure compliance with all company policies as well as SOX (Sarbanes-Oxley) compliance.
Ensure all approval requests are properly documented in accordance with Sales Operations processes, escalated to the appropriate approval level, and resolved within SLA.
Actively participate in User Acceptance Testing as well as other ad hoc projects.
You're Our Person If...
You have 3+ years of sales/customer support experience, sales operations, or customer order management, ideally within the IT industry.
You have hands-on experience with Quote-to-Cash processes, including contract structuring, deal calculations, and commission calculation.
You are fluent in both Japanese and English, with strong written and verbal communication skills in both languages.
Even Better If...
You have excellent interpersonal skills — articulate, willing to debate difficult issues constructively, and able to think quickly.
You are extremely detail-oriented with the ability to clearly articulate case resolutions and actions required by Account Executives.
You have the ability to analyze problems quickly and drive toward optimal outcomes independently.
You have demonstrated participation in process improvement initiatives and/or project management experience.
You can excel in a fast-growing, fast-paced environment delivering accuracy while managing to deadlines.
You have the ability to understand broader business and financial issues, juggle multiple projects, and work under tight deadlines.
You are proficient in the Microsoft Office suite; Salesforce CRM experience is a plus.
You have prior experience supporting multi-market or cross-regional operations (Korea or Taiwan markets a plus).
You have Korean language skills (spoken and/or written).
Intro
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You are fluent in English + another EMEA language
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
*LI-Y
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The Event Technology team builds and operates the enterprise-grade technology stack powering Salesforce's global brand experiences—from flagship events like Dreamforce to digital content marketing initiatives. We develop industry-leading platforms and solutions that seamlessly connect audiences with relevant content across in-person, digital, and on-demand channels. Our mission is to enable customers and prospects to discover, engage with, and learn from Salesforce content in ways that accelerate product adoption and drive measurable business outcomes.
About the Role
As a Senior Software Engineer in Event Technology, you will architect and build next-generation event attendee platforms aligned to our Future State Architecture, delivering exceptional experiences across the entire technology stack. Your work will directly impact millions of users across Salesforce's flagship events and digital experiences. The ideal candidate is a true full-stack engineer with strong backend API development skills and robust frontend capabilities, equally comfortable designing resilient distributed systems as crafting intuitive user interfaces. AI capabilities are central to our product roadmap, reflecting our commitment to leading innovation in marketing technology.
What You'll Be Doing
Use AI-powered development tools and automation to accelerate feature delivery, improve code quality, and rapidly prototype solutions
Build performant frontend experiences using TypeScript and React, with attention to component architecture, accessibility, and cross-browser compatibility
Design and implement scalable backend APIs and services on cloud-native architectures, ensuring high availability and reliability for millions of event attendees
Design and develop micro frontend components with framework-agnostic deployment across multiple platforms and applications
Architect and optimize end-to-end data flows across the full stack, from database design through API contracts to frontend state management and UI rendering
Own the technical quality of attendee-facing platforms, partnering closely with designers and product managers on production-ready experiences
Build and maintain component libraries and backend service modules aligned to design and architectural standards
Optimize application performance through code splitting, caching, database query optimization, and API efficiency improvements
Drive technical excellence in code quality, performance, security, and system reliability, contributing to all phases of the SDLC in a Hybrid Engineering model
Mentor and inspire team members through code reviews, architectural guidance, and dedicated learning sessions
What We're Looking For
Required Qualifications
7+ years of professional software development experience with demonstrated full-stack capabilities in production environments
Proven experience leveraging AI-powered development tools (Claude, Cursor, GitHub Copilot, etc.) to accelerate delivery and improve code quality
Expertise in TypeScript, React, and Next.js with modern JavaScript and responsive web design
Development expertise including API design (RESTful and GraphQL), microservices architecture, and distributed systems
Experience with AWS services (Lambda, DynamoDB, AppSync, API Gateway) and cloud infrastructure
Experience building component libraries, design systems, and micro frontend architectures
Strong understanding of web performance optimization and security best practices, with experience in CI/CD pipelines, automated testing, and monitoring tools (Splunk, New Relic, CloudWatch)
Demonstrated ability to mentor engineers, drive architectural decisions, and take ownership of complex projects under pressure, with strong cross-functional communication skills
Preferred Qualifications
Experience with server-less architectures and event-driven systems
Experience with real-time technologies (WebSockets, Server-Sent Events, GraphQL subscriptions)
Familiarity with CDN optimization and edge computing (Akamai, CloudFront, Lambda@Edge)
Experience with A/B testing frameworks and feature flagging systems
Experience leading technical initiatives across multiple teams
Track record of driving platform modernization or technical migrations
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing, and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.
Ready to level up your career at the company leading workforce transformation in the agentic era? You’re in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
本ポジションでは、東京近郊における従業員数300〜599名規模の中堅企業を中心としたお客様に対し、地区ごとに割り当てられたテリトリーのオーナーとして、営業戦略の立案から新規顧客への提案、既存顧客へのアップセル・クロスセルまでを担っていただきます。
主な営業先は、経営者や役員などのビジネスリーダー層です。単なる製品提案にとどまらず、お客様の経営課題や将来実現したい姿に向き合い、コンサルティング要素の強い営業活動を行うことができます。
・担当テリトリーにおいて、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー企業と連携しながら、新規顧客開拓および既存顧客の深耕を推進していただきます。
・お客様の課題解決に加え、将来的に実現したい姿やあるべき姿を捉え、Trusted Advisorとして本質的な価値提案を行っていただきます。
・製品の出荷や納品に関わる業務に多くの時間を費やすことなく、お客様の成功に向けた提案活動に集中できる環境です。
・提案先の多くはCEOクラスを含む経営層となるため、経営に直結する提案力や商談推進力を身につけることができます。
・決裁者に直接提案する機会が多いため、商談発生から契約までのスパンが比較的短く、営業として多くのクロージング経験を積むことができます。
・将来的なキャリアパスとして、General Business（従業員規模600〜1,999名）、Enterprise Business Unit（従業員規模2,000名以上）へのステップアップも可能です。
・IT業界における法人営業経験5年以上
・目標達成に向けて、案件発掘手段や優先順位付け、営業プロセスを自ら確立し、実践してきた方
・個人目標金額を持つ営業経験をお持ちの方
・自己成長意欲が高く、変化を前向きに楽しめる柔軟性をお持ちの方
・顧客第一のマインドと予算達成への強いこだわりを持ち、主体的かつアクティブに行動できる方
・従来のやり方に固執せず、新しい考え方やテクノロジーを積極的に取り入れられる方
・課題解決型の提案経験をお持ちの方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションに関する知識をお持ちの方
・スマートフォン、タブレット、ビジネスアプリケーション、ソーシャルメディアなど、新しいテクノロジーやツールを積極的に活用している方
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive, MidMarket Sales", "Job_Requisition_Primary_Location": "Japan - Tokyo", "Job_Requisition_Ref_ID": "JR351207", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Tokyo" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Washington---Bellevue/Business-Planning---Budget-Operations-Director-Sr-Manager_JR351054", "External_Job_Posting_Start_Date": "2026-07-16", "Job_Description": "The Business Planning & Operations Sr. Manager / Director plays a critical role in strategic planning, business analytics, operational excellence, governance, and enablement within the Trust & Infrastructure organization. Reporting to the VP of Business Operations, this role requires a combination of strategic vision, attention to detail, strong initiative, and excellent interpersonal skills. The ideal candidate will excel at collaborating with senior executives and leading key initiatives, particularly in budget operations and Hyperforce efficiency efforts. This role will also dotted line into the Senior Director, Business Planning & Operations.
Budget Operations
Enable and advise the operational set up of Hyperforce on GCP cost visibility and budget management to ensure:
Budget taxonomy aligns to strategic objectives
Define a tagging strategy that enables accurate cost allocation
Identify tooling gaps and advocate for engineering onboarding to support effective cost management
Manage the Hyperforce budget across all spend categories by:
Analyzing actuals, forecasting, summarizing variances, and collaborating with engineering teams to address gaps.
Partnering with senior executive stakeholders to ensure monthly budget accuracy, provide forecast updates, and clarify variance drivers.
Tracking the financial progress of Cost-to-Serve (CTS) initiatives and savings estimates, identifying opportunities for improvement, and working with Engineering leaders and TPMs to enhance execution visibility.
Lead and / or support analysis for special or ad hoc projects:
As new themes or unique scenarios arise, taking on additional financial modeling analysis related to cost to serve, new engineering efforts that materially impact our budget, and modeling various scenarios as we continue our migration of customers and workloads out of data centers to public cloud.
Oversee the budget transfer process by:
Validating estimates, identify and escalate mid-year incremental funding needs via Rolling List of Asks (RLOA) for incremental funding when needed.
Coordinating with service owners and central FinOps teams to submit budget transfer and maintain the internal budget source of truth at the project and program level.
Hyperforce Efficiency
Drive visibility into Hyperforce efficiency across key areas including On-Demand Cloud Reservations (ODCR), storage, network/compute choices, and architectural optimization.
Partner with Engineering Leaders and Program Managers on cost savings and/or efficiency plans, including estimating and tracking savings.
Partner with the Data Engineering and Capacity Planning teams to improve data availability and metrics tracking; analyze raw data to identify trends, formulate insights, and recommend actionable solutions.
Continuously evaluate and optimize internal business processes across partner functions (Finance, HR, Recruiting, PM, PgM) to improve operational efficiency.
Drive continuous improvement in operational workflows, including leveraging AI-powered tools to automate recurring analysis, reduce manual effort, and improve reporting accuracy and speed.
Required Skills
10+ years in consulting, investment banking, finance, strategy, or operations roles, with a proven track record of managing complex projects across diverse stakeholders.
Strategic thinker who balances big-picture vision with strong attention to detail and tactical execution in fast-paced environments.
Advanced analytical and problem-solving abilities, including data analysis, financial modeling, and proficiency with tools such as SQL.
Excellent organizational, communication, and interpersonal skills, with the ability to build strong relationships across cross-functional and global teams.
Skilled in producing both qualitative and quantitative operational analyses and executive-ready reports.
Self-motivated, proactive problem-solver capable of managing programs with minimal oversight and a collaborative approach.
Bachelor's degree in Business, Finance, Economics, Engineering, or a related field required.
Preferred Requirements
Experience and knowledge with Salesforce tools and products; Salesforce trailhead and certification.
Background in finance, including FP&A, corporate finance, or investment, is a plus.
Experience with AI-powered productivity and analysis tools is a plus.
As the Salesforce Business Operations (BizOps) team scales its operating model, we are seeking a highly analytical financial professional with the ability to obtain a federal security clearance to drive critical financial controls, governance, contract administration, and audit risk management for our major US Federal IDIQ contract vehicles.
Sitting directly under the AMERS BizOps Lead, this strategic role bridges the gap between Field Delivery Operations, Corporate Accounting, Legal Counsel, and Federal Program Management Offices (PMOs). Your primary mission will be to manage the end-to-end contract administration lifecycle, dismantle financial blindspots, untangle complex multi-stream intercompany ledgers, and secure the cash application process. By streamlining these high-volume, high-risk revenue streams, you will play a pivotal role in safeguarding our financial statements, defending margins, and accelerating federal business growth.
Position Details
Level: 7
Location: Anywhere in the US (Remote)
Citizenship & Clearance: Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role (eligibility and ability to obtain and maintain a US Federal Security Clearance)
Key Responsibilities
1. Contract Administration & PMO Interface (Large-Scale IDIQ)
Primary Point of Contact: Serve as the main operational interface between the organization and the Federal Government's Program Management Office (PMO) for a major government-wide acquisition contract (GWAC / IDIQ).
Portal & Queue Management: Proactively monitor federal portals for incoming Requests for Quotes (RFQs), manage order responses, and handle day-to-day program inquiries.
Contract Modification & Compliance: Execute line-item modifications (CLIN additions) via Technology Refreshment (TR) requests, ensure website ordering guidelines remain up-to-date, and strictly enforce data non-disclosure / data-restriction compliance.
Reporting & Deliverables: Help prepare mandatory agency financial reports, provide dedicated customer support services to vehicle users, and prepare critical Contract Data Requirements (e.g., Attachment D metrics).
2. Financial & Audit Governance
Risk Mitigation: Manage complex audit and financial statement risks for the expanding US Federal division, transforming the function from manual monitoring to high-leverage portfolio intelligence.
Deliverable Verification: Establish rigid operational safeguards to confirm that documented project milestones and deliverables strictly align with active corporate billings.
Intercompany Reconciliation: Formulate and execute robust validations for revenue recognition (rev-rec) processes across partner-led IDIQ streams to guarantee corporate and statutory audit compliance.
3. Invoicing, Cash Application & End-to-End Lifecycle Control
Untangle Complex Ledgers: Resolve visibility gaps caused by multi-tiered invoicing structures (e.g., internal entities invoicing third-party partners who subsequently invoice the federal client, combining software license and services contracts).
Variance Investigation: Proactively lead the cleanup and detailed investigation of existing transaction variances across multiple individual project sub-ledgers.
Lump-Sum Reconciliation: Deconstruct massive, complex lump-sum federal payments that merge software licenses and professional services. Systematically isolate and map cash flows back into proper CRM tracking systems.
4. Portfolio Scale & Delivery Advisory
Business Partnership: Serve as an essential financial advisor to Portfolio Delivery Leaders (PDLs) to optimize project revenue plans, pricing control, and P&L stability.
Margin Preservation: Enforce proactive pre-sales pricing models and margin management early in the project lifecycle, driving significant improvements in Bid vs. Delivered margin.
Required Qualifications & Experience
Experience: 5–8+ years of experience in Federal Financial Management, Contract Administration, or Business Operations within the US Public Sector.
Citizenship & Clearance: US Citizenship is required, alongside the eligibility and willingness to undergo a federal background investigation to obtain a security clearance.
IDIQ & Portal Management: Hands-on experience working directly with Federal PMOs, monitoring procurement portals, responding to RFQs, and managing contract deliverables/modifications (CLINs/TRs).
Federal Accounting Expertise: Deep, hands-on experience handling complex federal contract vehicles, billing structures, and intercompany cash application cycles (experience with partner-led defense or civilian contracts, or Prime/Sub relationships, is highly preferred).
Complex Problem Solving: Proven track record of untangling messy ledger data, investigating complex financial variances, and matching high-volume lump-sum payments without clean remittance advice.
Systems Knowledge: Strong familiarity with enterprise CRM financial architecture and the ability to build manual offline validation frameworks when system blindspots occur.
Why This Role Matters
This isn't classical controllership or static contract administration. This role directly owns the operational rhythm and financial health of an expansive, high-volume project pipeline. By stepping into this seat, you become the ultimate operational shield protecting margins, driving PMO excellence, and establishing an airtight system to safeguard our most complex public sector partnerships.
Description
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world.
This position is based in Hyderabad and rolls up under the Controllership SSC Director within the worldwide Controller Organization. This role will be part of a dynamic group of professionals within a fast paced and challenging environment. Salesforce is looking for candidates with experience leading people, implementing process/system improvements, ensuring SOX compliance, and preparing schedules to support monthly/quarterly reviews, quarterly audit and the 10Q & 10K reporting process. Exceptional candidates will be critical thinkers who can manage the financial close process, analyze the accounting data, effectively present findings and business insight to Senior Management and welcome special projects to streamline Salesforce processes.
Responsibilities
Beyond operational duties, the role is expected to demonstrate strong leadership to continuously bring enhancement in our processes through innovation and provide support to our business partners.
Lead the month-end close of Interco & Consolidation controllership process, by validating accruals, reviewing account reconciliations, journal entries, reserve models, and conducting fluctuation analyses
Partner with Treasury, Accounts Payable, Accounts Receivable, Payroll and other functions to resolve discrepancies and improve processes.
Ensure compliance with US GAAP standards, SOX controls and documentation
Manage a team at various levels to accomplish tasks accurately and within specified deadlines
Manage and prepare schedules to support monthly reviews, quarterly audit, 10Q and 10K reporting process
Partner with other Finance functions and collaborate with them from time to time to ensure alignment.
Responsible for training, developing, coaching, mentoring and providing feedback to team members.
Monitor compliance with Corporate Accounting instructions and applicable financial policies
Should be flexible to operate as per requirement as the role involves managing operation / stakeholders from multiple regions
Required Skills/Experience
12+ years of relevant professional experience with main focus on accounting operation/Shared Service Centre in a multinational dynamic environment and ability to deliver results
The Experience
Salesforce is seeking a highly effective Director to join our management-led SOX 360 Program Office. This multifaceted leader will act as a strategic advisor across our global enterprise, translating deep technical knowledge (US GAAP, ICFR, and PCAOB auditing requirements) into practical, modern business solutions. This role will primarily focus on Quote to Cash End-to-End business processes and will also support other business process areas as needed. The ideal candidate will combine strong emotional intelligence with independent critical thinking to perform SOX risk assessments, drive cross-functional readiness initiatives, and champion process excellence in a fast-scaling, dynamic environment.
What You'll Actually Be Doing
Work cross-functionally to support a changing SOX landscape and drive process improvement - we are strategic advisors to the company!
Provide end-to-end business knowledge and expertise to assist in SOX readiness activities and SOX program maturation activities
Take ownership for all assigned process areas, which includes acquiring a comprehensive grasp of all process activities and controls as well as related company policies and external accounting and reporting guidelines and act as a subject matter authority for each of these assigned areas
Work with current functional teams within the organization to review current processes and identify risk areas and areas for improvement and design controls around these to reduce risk and exposure to avoid operational surprises as well as evaluate and assess deficiencies
Partner with the business to ensure SOX documentation, including flowcharts, narratives, and controls are up to date, accurate and properly handled
Collaborate with functional teams for compliance to outlined processes and ensure that all key controls are being performed satisfactorily
Work effectively in a dynamic, high growth environment, think quickly and creatively, recognize interrelationships early and enable innovation. Drive analytics and automation adoption to lean out compliance processes without compromising control effectiveness
Own relationships with external auditors on assigned process areas, including coordinating walkthroughs, presenting control fact patterns, and driving alignment on scope and thresholds
Mentor and develop team members, providing actionable feedback and growth opportunities
You're Our Person If...
10+ years of related audit & accounting experience preferably gained in both public accounting and private industry
Bachelor's degree in Accounting, Finance, or other finance related degree or equivalent experience required. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Previous experience supporting a company's SOX program and crafting and implementing a system of internal controls, large-scale management-led SOX organization
Strong background in public company SOX compliance requirements, accounting, and finance processes, including a solid understanding of the concepts of control design and operational efficiency
Strong knowledge/experience with key business processes including Quote-to-Cash, Order-to-Cash, ASC 606 and auditing requirements including Public Company Accounting Oversight Board (PCAOB) requirements and US GAAP
Familiarity with financial systems as they relate to reviewing and improving internal controls
Prior experience leading teams, including improving and reinforcing performance in others and facilitating their skill development by providing clear, specific performance feedback
Even Better If...
Primary audit experience in the SaaS or Tech industry
Consulting/ Big 4 experience is preferred
Professional certification including CPA and/or CIA
Strong technical accounting knowledge, including US GAAP topics relevant to a large public company (close and consolidation, tax, treasury, stock compensation, etc.)
Interest in or experience applying AI and automation to compliance and audit processes
A customer service approach to help business process owners navigate the SOX program, especially with non-accounting business partners
The ability to quickly develop strong working relationships with internal departments, including those in international locations, IT personnel, internal and external auditors
Ability to communicate effectively and influence, interact, and partner with cross-functional and remote teams
A willingness to challenge status quo and drive continuous improvement through change
Self-motivated, able to manage change, and ability to work under tight deadlines and thrive in a high-growth and challenging environment with strong multi-tasking, analytical and decision making skills
Critical thinking self-starter with strong leadership and project management capabilities, including leading projects through a fast-paced life cycle
This role is hybrid and goes into the office 3 days per week.
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This principal leader will sit at the intersection of market intelligence, GTM planning, and revenue strategy — serving as a Trusted Advisor to the CRO and a strategic integrator across Sales, Product, Finance, and Marketing. As a high-impact individual contributor, you will drive monumental strategic shifts through deep analytical rigor, enterprise expertise, and cross-functional influence rather than headcount management. The right candidate understands that this is not a traditional software sale: Agentforce asks enterprise customers to transform how they operate, and our commercial strategy must reflect that. This role also carries an embedded Chief of Staff function to the CRO.
GTM Vision & Sales Strategy
Define and drive the go-to-market strategy for Agentforce Workflow Automation — including market segmentation, buyer entry points, coverage model, and vertical prioritization — with a clear-eyed view of what it takes to sell enterprise operational transformation rather than a traditional software product.
Partner with Sales, Product, and Marketing leadership to architect territory strategy, capacity models, and performance targets across the sales organization.
Design the overlay and specialist team frameworks — role structure, account assignment, and rules of engagement — to drive effective co-sell execution alongside the broader Salesforce field.
Identify areas of strategic weakness and develop focused, actionable plans to address them — moving quickly and decisively as an independent force in a high-performing environment.
Market Intelligence & Competitive Positioning
Conduct rigorous market analysis including TAM/SAM/SOM sizing, competitive positioning, whitespace and propensity-to-buy assessment, and ICP definition for enterprise operational and supply chain buyers — in deep partnership with Product Marketing.
Synthesize market signals, competitive intelligence, and cross-functional customer insights into strategic recommendations that inform GTM pivots, product direction, and partnership strategy.
Strategic Analytics & Executive Communication
Define the KPI framework and forecasting methodology that give leadership an accurate, real-time view of business performance — partnering with Finance and Operations on cadence and accountability.
Develop and deliver executive presentations for the CRO, division leadership, and Salesforce C-suite including Board readouts, QBR packages, and strategic planning materials.
Chief of Staff & Cross-Functional Influence
Serve as Chief of Staff to the CRO — acting as an executive proxy in cross-functional forums and ensuring strategic priorities are translated into operational plans with clear ownership and accountability across matrixed teams.
Partner across Finance, Product, Marketing, and Customer Success to align on revenue priorities, inform investment decisions, and drive the divisional operating rhythm.
Advise the CRO on optimal organizational mechanics and strategic scaling opportunities as the division expands.
10+ years in sales strategy, GTM strategy, or go-to-market execution within enterprise SaaS or high-growth technology.
Deep expertise in enterprise business transformation — understanding what it takes for large organizations to change how they operate and how to build commercial strategies around that reality.
Proven track record of architecting GTM strategies for new products or market motions, including coverage models and incentive frameworks that translate corporate strategy into field execution.
Masterful strategic and quantitative thinker — able to independently synthesize complex market and business data into crisp, actionable recommendations for senior leadership.
Exceptional executive communication and storytelling skills, with extensive experience presenting directly to C-suite and Board-level audiences.
Expertise navigating and influencing a highly matrixed organization without direct authority, establishing credibility with cross-functional peers in Finance, Product, Marketing, and CS.
Collaborative and low-ego, with the executive presence, autonomy, and judgment to act decisively on behalf of senior leadership. Thrives in ambiguity and moves with conviction.
Experience operating as a high-impact Principal, Advisor, or Individual Contributor advising VP+ executives in a tier-one tech environment or elite management consultancy.
Background in supply chain, manufacturing, logistics, or adjacent operational technology.
Familiarity with Salesforce products including Agentforce, Sales Cloud, and Tableau.
Service Cloud Account Executive- Amsterdam
Join our growing Service Cloud team as a Service Cloud Account Executive, where you will be responsible for leveraging the untapped opportunities across Service Cloud including Service Cloud, Voice and Digital engagement.You will work in partnership with the existing account owners and will carry quota for the Service Cloud product sales.
In this role you will formulate and implement a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and develop new customers in the enterprise space. This role will work with Enterprise customers -existing accounts as well as prospects- and seek to build new relationships in a set of assigned territories.
Your Impact
This unique position collaborates internally and externally to position the incredible value of key Service Cloud solutions including Service Cloud Voice and Digital Engagement for Customers and Prospects.
You will work closely with current- and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will identify opportunities across the Service Cloud solution to help them reach their business goals and blaze new trails within their organizations.
You will contribute to our business growth in a fast-paced, collaborative and fun atmosphere, as a valued member of our Ohana.
Your Responsibilities
Develop and implement successful campaigns across the Service Cloud install base, prospects and whitespace
Help our customers to transform their service business
Personally build new leads from prospecting efforts and assist others to qualify leads & sales opportunities thoroughly
Leverage business from new & established relationships
Strategize, negotiate & close business
Understand the commercial aspects of the Service Cloud solution
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities
Be customer-facing as required
Key characteristics we look for in you
Several relevant years of experience as a value-seller
Ability to amplify the Service Cloud message and multiply the message across all key stakeholders whether internal or external
Ability to multi-task
Committed to continuous learning.
Curious - always asking why
Ability to collaborate with multiple internal plus external stakeholders to drive the best outcome for the customer and Salesforce
Enjoy developing a strategy and bringing everyone along on the journey. Ability to execute on that strategy
Strong sales discipline
Resilient, fearless and works well in a team
Fabulous negotiation and collaboration skills
Sees a path forward no matter the challenges
Enjoy running a high-energy sector.
Domestic travel may be required.
Strong organisational and time management skills
Public speaking / on-stage presentation skills; storytelling
Enjoy working with customers and taking them on the Salesforce Customer Journey
Fluent in Dutch & English and Right to work in The Netherlands
The Salesforce Digital AE is a subject matter expert and trusted advisor who works with US Intelligence Community prospects and customers to evangelize digital platform solutions that deliver relevant, personalized journeys across channels and devices. We are seeking an experienced quota-carrying sales account executive who can work both as part of a broader Account Team and as an Individual Contributor driving self-generated sales opportunities focused on the full Salesforce Digital technology stack. If you have a passion for being at the cutting edge of how Intelligence institutions engage with their communities of interest, we want to speak with you!
Computable Insights LLC, referred to as “Salesforce National Security”(SNS), is a wholly-owned subsidiary of Salesforce. SNS is Salesforce’s contracting entity dedicated to the US Intelligence Community and US National Security market, and in this capacity is a major component of Salesforce’s Global Public Sector.
As an SNS Digital Account Executive, you would be a key member of a team responsible for generating new business across US Intelligence Community customers. Qualification for this job is contingent upon acceptable results from a background investigation and maintaining the specific level U.S. government background investigation required for this role. All offers of employment are contingent upon Government approval of your TS/SCI with polygraph security clearance.
Responsibilities:
Portfolio Responsibilities:
Requirements:
About Salesforce National Security:
Computable Insights LLC, referred to as “Salesforce National Security”(SNS), is a wholly-owned subsidiary of Salesforce. SNS is Salesforce’s contracting entity dedicated to the US Intelligence Community and US National Security market, and in this capacity is a major component of Salesforce’s Global Public Sector. Salesforce Global Public Sector has dedicated teams supporting Federal Civilian Agencies, State & Local Agencies, the Department of Defense, and Government Contractors in addition to SNS. As an SNS Account Executive, you would be a key member of a team responsible for generating new business with specified US Intelligence Community customers.
Our Account Executives drive new business and engage with existing customers. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
You will collaborate with your teammates and work closely with your customers as a trusted advisor to deeply understand their unique challenges and goals. You will consult with customers on the value of them using Salesforce Platform and evangelize solutions that will help them reach their goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana focused on the National Security market.
Role Description:
Salesforce has immediate opportunities for Lead software engineers who want their lines of code to have significant and measurable positive impact for users. We pride ourselves on writing high-quality, maintainable code that strengthens the stability of the product and makes our lives easier. We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves. As a Lead Software Engineer, your job responsibilities will include: Envision and Build new and exciting components/frameworks in distributed filesystems in an ever-growing and evolving market technology to provide scale and efficiency. Design and Develop high-quality, production-ready code that can be used by millions of users of our cloud platform. Build efficient components/algorithms on a microservice multi-tenant SaaS cloud distributed filesystem environment, Code review, mentoring junior engineers, and providing technical guidance to the team
Job Duties:
Research, design, and develop computer and network software or specialized utility programs. Update software or enhance existing software capabilities.
Contribute to the success of the scrum team through code reviews, deployment process automation, documentation, refinement, planning, and retros.
Lead, collaborate, communicate, and mentor others on the team and in the company.
Work closely with cross-functional teams to deliver a roadmap to meet shared business goals.
Resolve complex technical issues and drive innovations that improve system scalability, robustness, and availability.
Troubleshoot issues with the services that team develops and owns.
Participate in the team’s on-call rotation to keep services operational and highly available.
Create, maintain, and share technical documentation used by engineers and other team members.
Required Skills:
Mastery in Systems design & Mastery of programming language(s) and platforms 8+ years of software development experience.
Deep knowledge of designing distributed filesystems in both on-prem & cloud.
Deep knowledge of object-oriented programming and other scripting languages: Java, Python along with Strong SQL skills and experience with relational and non-relational databases e.g. (Postgress/Trino/).
Experience with developing SAAS products over public cloud infrastructure - AWS/Azure/GCP.
Proven experience in designing and developing distributed systems at scale. - Proficiency in queues, locks, scheduling, event-driven architecture, and workload distribution, along with a deep understanding of relational database and non-relational databases.
A deeper understanding of software development best practices and demonstrate leadership skills.
Preferred Skills:
Design patterns & Experience with Big-Data/ML and S3 Hands-on experience with Streaming technologies like Kafka Experience with Elastic Search.
Experience with Terraform, Kubernetes, Docker
Experience working in a high-paced and rapidly growing multinational organization
VP, Product Management, Agentforce Voice
Global Speech, Language & Industry Model Platform
We are looking for an experienced and deeply technical Vice President of Product Management to lead the global Speech, Language, and Industry Model Platform that powers Agentforce Voice. This leader must possess a deep passion for Salesforce and the transformative power of Generative AI, with the vision and operating discipline to mobilize product and engineering teams, accelerate innovation, and drive market leadership and customer success in enterprise voice AI.
As the VP responsible for Agentforce Voice language support, you will own the complete speech and language stack, including Speech-to-Speech (S2S), Speech-to-Text and Automatic Speech Recognition (STT/ASR), Text-to-Speech (TTS), multilingual and monolingual experiences, accent and dialect adaptation, language expansion, speech quality, and industry-specific speech, diarization, background-noise handling, model-tuning, language models, and other related capabilities.
You will define how Salesforce delivers accurate, natural, low-latency voice experiences across languages, regions, industries, deployment models, and customer environments. Your charter will include hosted and self-hosted solutions, APIs, model orchestration, hybrid model management, performance tuning, model evaluation, domain adaptation, and the developer and administrative experiences required to operate the platform at enterprise scale.
As Salesforce expands globally, you will build and lead a world-class product organization with dedicated regional and industry-focused team members where languages, regulations, terminology, cultural expectations, or acoustic environments require additional investment. This may include Japan, EMEA, Southeast Asia, India, Latin America, and other strategic markets and industries.
You will work closely with colleagues in engineering, design, user experience, program management, data science, security, legal, compliance, product marketing, sales, services, regional teams, and Salesforce industry organizations to align on a unified vision. You will grow a high-performing team of product managers through an iterative, high-velocity approach to delivery.
Responsibilities
Team Leadership: Build, lead, and mentor a high-performing team of product managers, fostering a collaborative operating model, clear ownership boundaries, and a shared roadmap of priorities.
Speech, Language, and Industry Model Strategy: Own the global strategy and roadmap for the Speech & Language Platform that powers Agentforce Voice, including S2S, STT/ASR, TTS, multilingual and monolingual support, accent and dialect adaptation, industry-specific models, speech quality, model selection, and API capabilities.
Global Language Expansion: Define Salesforce's worldwide language strategy, prioritize new languages, dialects, accents, and regional variants, and establish the quality bar and investment model required for global enterprise readiness.
Industry-Specific Models: Define and deliver domain-adapted speech and language models for strategic industries such as healthcare, financial services, public sector, communications, retail, automotive, and other terminology-intensive or regulated verticals.
Regional Product Leadership: Build regional product capability in geographies requiring deep linguistic, cultural, regulatory, or market-specific expertise, including Japan, EMEA, Southeast Asia, India, Latin America, and other priority markets.
Platform and Deployment Ownership: Own the product strategy for managed, self-hosted, private, and hybrid deployment models, including APIs, inference infrastructure, model packaging, lifecycle management, observability, and enterprise administration.
AI Model Management: Drive the selection, benchmarking, tuning, adaptation, orchestration, and lifecycle management of proprietary, open, and third-party speech models across languages, accents, industries, and deployment environments.
Performance and Quality: Partner with engineering and data science to continuously improve recognition accuracy, synthesis quality, latency, streaming performance, barge-in responsiveness, reliability, scalability, cost efficiency, and conversational naturalness.
Evaluation and Governance: Establish common evaluation frameworks, scorecards, test datasets, release criteria, and governance for language quality, accent performance, industry terminology, safety, compliance, fairness, and regional readiness.
Customer and Partner Engagement: Actively engage with customers, technology providers, implementation partners, and regional stakeholders to validate priorities, deliver roadmap updates, solicit feedback, and identify new market opportunities.
Product Lifecycle Management: Create and maintain comprehensive product requirements, documentation, operating metrics, and launch plans spanning ideation, development, release, adoption, optimization, and long-term maintenance.
Cross-Functional Alignment: Partner with sales, services, product marketing, regional leadership, and industry teams to define positioning, packaging, enablement, and go-to-market plans for Agentforce Voice capabilities.
Brand Ambassadorship: Represent Salesforce as a domain expert in enterprise voice AI, speech technology, multilingual systems, and industry-adapted models at customer briefings, industry events, and community forums.
Requirements
Product Leadership: 10+ years of professional experience in software product management within a high-growth enterprise technology environment, including experience leading senior product teams.
Proven Track Record: A history of driving customer success, building technically complex platforms, delivering successful product launches, and developing enthusiastic reference customers.
Speech AI Expertise: Deep understanding of S2S, STT/ASR, TTS, multilingual AI, monolingual optimization, accent and dialect modeling, speech synthesis, streaming inference, low-latency systems, and conversational AI architectures.
Model and Platform Expertise: Experience with model evaluation, fine-tuning or adaptation, hybrid model architectures, model routing, managed and self-hosted deployments, APIs, performance optimization, observability, and model lifecycle management.
Domain Adaptation: Experience adapting AI or speech systems for specialized terminology, workflows, acoustic conditions, compliance requirements, and customer-specific vocabularies. Experience in regulated or terminology-intensive industries is strongly preferred.
Global Product Experience: Demonstrated ability to build products across multiple languages and geographies, working effectively with regional teams and balancing global platform consistency with local market requirements.
Methodology: Working knowledge of Scrum, Lean, and Agile software development methodologies within the enterprise application software lifecycle.
Communication: Exceptional written and oral communication skills, with extensive experience presenting to executive leadership, engaging strategic customers, and navigating complex enterprise sales cycles.
Leadership Style: Experience operating in matrixed organizations with a collaborative, humble leadership style that empowers diverse teams with complementary technical, linguistic, regional, and industry expertise.
Strategic Vision: A firm grasp of the transformative impact of agentic technology and real-time voice interaction on customer service, employee productivity, and enterprise software.
Job Description
This is a rare opportunity to join a specialist team of former top-tier strategy consultants working directly alongside the Northern Europe CEO. We're looking for driven, agentic leaders who don’t just follow a playbook, but rewrite it.
As we enter the era of Agentforce, Salesforce is no longer just a platform of record; it is a platform of autonomous action. In this role, you'll orchestrate this transformation, working with our largest customers in the Nordics to design and deliver the AI-driven strategies that fundamentally change how they operate and compete.
This role is a high-octane blend of frontline commercial execution and autonomous strategic leadership. You will partner with Enterprise sales teams on the most complex, high-value opportunities across the Benelux, engaging directly with C-level executives to provide the structure, insight, and ‘agentic’ drive required to push transformative deals over the finish line.
Define Commercial Strategy: Take ownership of defining the commercial "North Star" for your accounts; identifying or shaping the highest-value opportunities, prioritizing autonomously, and building a clear path from first insight to signed deal.
Orchestrate Agentforce Transformations: Work with customers to envision and articulate how Agentforce and autonomous AI can fundamentally re-engineer their core business processes - and translate that vision into compelling, board-level narratives.
Build Investment Theses: Develop and defend high-impact Investment Theses, analyzing key business value drivers, quantifying business value and building C-level consensus to secure buy-in for the next generation of Salesforce ecosystems.
Master Complex Deal Structuring: Engineer sophisticated deal structures and commercial proposals. You are responsible for articulating the long-term strategic and financial value and resolving customer constraints for our most ambitious proposals.
C-Level Influence: Create and deliver "Visionary Propositions" to CxOs, serving as a trusted advisor for their most critical technology and business model decisions.
Top-Tier Strategy Consulting: Required 5+ years (or 3+ years post-MBA) experience within a Top-Tier Strategy Consulting Firm (McKinsey, BCG, Bain, etc.).
Agentic Mindset: You are a self-starter with high "activation energy" - someone who identifies gaps and closes them before being asked.
Analytical Rigour: You have best-in-class problem-solving skills, with a proven ability to translate complex data into clear compelling narratives that drive executive decisions.
Executive Presence: You're a credible, confident voice in C-suite conversations — able to challenge, advise, and land recommendations that stick.
Tech-Forward: A deep-seated passion for the Enterprise Software industry and the evolution of AI/Autonomous agents.
Commercial Drive: You want to win, and enjoy high-impact commercial environments where strategic thinking and compelling value articulation drive lasting partnerships.
The Experience:
The Accounts Receivable (AR) Systems team is part of Finance Revenue Operations and is responsible for the systems and technology utilized by the AR operations teams. The Analyst will be responsible for systems support and management of prioritized enhancement initiatives. Core operational responsibilities include end user support, improving our operational infrastructure, and supporting key business initiatives. Other responsibilities will include Key Performance Indicator (KPI) analysis and operational reporting to leadership.
AR Operations is a customer impacting and complex space, we are looking for someone who demonstrates motivation to learn new skills and technologies with a growth mindset. Having a keen eye for details, good communication skills and efficient time management are key success factors.
What You'll Actually Be Doing...
Support Revenue Operations system; bug triage, business process support, data management, technical advisory, business requirements gathering and feature testing.
Create and maintain technical and process documentation
Support projects and other initiatives from a technology perspective that impact the Revenue Operations department.
Work closely with IT and other business units to execute new technology and functionality implementations.
Facilitate and maintain partnerships with key system and business stakeholders.
Identify areas of improvement to increase process efficiencies and data integrity. Providing solutions in accordance with industry best practices and company policy.
You're Our Person If....
Degree or equivalent relevant experience required. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
3+ years of System Administration experience, preferably with Salesforce products
3+ years of professional Systems Analyst or Product Analyst experience, or focus in system enhancements, product or program management
Familiarity with Salesforce Products; specifically CRM, Sales Cloud, Service Cloud
Proficient in systems analysis, specifically data analysis, process modeling
Experience in technology implementations and development methodologies
Hands-on experience in obtaining requirements from business users and subject matter experts, reviewing business priorities, and/or analyzing solution options & risks
Experience working in a fast-paced environment, with the ability to manage ambiguity, and changing priorities while delivering excellent results
Liaise effectively between lines of business and the development team, while working with a wide range of stakeholders
Communicates in a clear, concise, and timely manner
Operates effectively as a member of a team spanning multiple time zones
Functional understanding of SQL or other query languages
General understanding of object oriented programming and cloud infrastructure
Even Better If....
Knowledge of agile methodology and product development models
Understanding of Quote to Cash operations such as credit, billing, collections, bad debt, AR, as well as revenue accounting
ERP experience preferred
Preferred knowledge of other products: Mulesoft, Oracle R12, Marketing Cloud
Development language experience; Apex, Python, JavaScript, HTML, CSS
This role is hybrid and goes into the office 3 days per week.
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This is not just a technical role — it's a business ownership role. The ideal candidate operates as a seasoned pre-sales professional who commands the room with customers, translates sophisticated marketing and data challenges into compelling solution architectures, and drives technical wins that create real pipeline and revenue impact.
In this role, you will sit at the intersection of modern data management, AI, and marketing technology — helping customers understand how a unified data foundation enables both intelligent automation and agentic marketing experiences. You will partner with Account Executives, Solution Engineers, Product Specialists, and cross-functional stakeholders in a team-of-teams model, acting as a force multiplier across the entire PACE OU.
We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.
Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based team environment here.
You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential.
Responsibilities:
To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness.
Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data.
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation.
Daily update of the Salesforce system with accurate customer and pipeline data.
Accurate monthly forecasting and revenue delivery.
Required Skills:
Successfully sold into Public Sector banks, Insurance and other financial institutions across India.
12+ years of enterprise solution sales experience selling software applications -CRM, ERP, Data & AI
A proven track record of driving and closing enterprise deals.
Consistent overachievement of quota and revenue goals.
Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Desired Skills:
Strategic account planning and execution skills.
Experience selling to C-Level and across both IT and business units to customers - Banks and financial institution in the West Market of India.
Strong technical competence.
Passion and commitment to customer success.
Ability to sell both an application and deployment of a platform.
Strong time management skills.
Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.
Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” seven years in a row and #1 on the FORTUNE ‘100 Best Companies to Work For®’ List. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Department and Role Description:
Department Description:
Computable Insights LLC, referred to as “Salesforce National Security”(SNS), is a wholly-owned subsidiary of Salesforce. SNS is Salesforce’s contracting entity dedicated to the US Intelligence Community and US National Security market, and in this capacity is a major component of Salesforce’s Global Public Sector. Salesforce Global Public Sector has dedicated teams supporting Federal Civilian Agencies, State & Local Agencies, the Department of Defense, and Government Contractors in addition to SNS.As an SNS Account Executive, you would be a key member of a team responsible for generating new business with specified US Intelligence Community customers.
Your Impact:
You will collaborate with your teammates and work closely with your customers as a trusted advisor to deeply understand their unique challenges and goals. You will consult with customers on the value of them using Salesforce Platform and evangelize solutions that will help them reach their goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana focused on the National Security market.
Roles & Top Qualifications:
Strategic Account Executives must have 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience and must have a proven track record with supporting the US Intelligence Community. A bachelor's degree is required and an advanced degree is strongly preferred. Qualification for this job is contingent upon acceptable results from a background investigation and maintaining the specific level U.S. government background investigation required for this role. All offers of employment are contingent upon Government approval of your TS/SCI with polygraph security clearance.
We are looking for the following attributes:
Consultative selling experience
Prospecting Skills
Strong Communication Skills
Strong Business Acumen
Has a competitive spirit
Ability to collaborate
Resourceful
Coachable
Drive for results
Ability to work in fast-paced, team environment
Strong Executive Presence
Experience articulating ROI
Solution Selling Ability
Strong Discovery Skills
Objection Handling Skills
Planning and Closing Skills
At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. We seek innovative thinkers who believe in the power of data to drive meaningful change. We're growing the team and looking for a Product Information Management (PIM) Specialist to join our Solution Engineering team!
The Experience
The PIM Specialist SE position is focused on Informatica's Product 360 / PIM solution. You'll be the go-to expert for discovery, demos, competitive positioning, and technical solutioning for PIM-centric opportunities across the field. The PIM Specialist is a seasoned PIM practitioner — technically sharp, demo-fluent, story-driven, and deeply passionate about helping customers solve real product data challenges. This role will own the narrative and drive outcomes.
What You'll Actually Be Doing
Using hands-on expertise with Informatica or other Product 360 (PIM/MDM) to deliver compelling, story-driven demos tailored to customer use cases (e-commerce, digital asset management, product data governance, etc.)
Working with complex data architectures — ERP integrations, digital asset management, multilingual/localization workflows, and product hierarchy management
Articulating Informatica's value and differentiation using competitive knowledge of the PIM landscape (e.g., Akeneo, Salsify, Stibo, Riversand, Syndigo)
Presenting and engaging both business and technical level stakeholders
Acting as a trusted advisor for account teams, supporting RFPs, POCs, and onsite engagements
Collaborating as a team player with a community-building mindset — sharing knowledge, building enablement assets, and contributing to the broader SE community
You're Our Person If…
You possess a degree in Computer Science (B.S., Master's, or Ph.D.) with minimum of 8-10 years demonstrated experience in the following areas:
Product & Data Modeling
Hands-on expertise with Informatica Product 360, MDM, or equivalent PIM platforms (e.g., Akeneo, Salsify, Stibo, Riversand, Syndigo)
Strong understanding of product data modeling — attribute management, classification hierarchies, product families, variants, BOM, and bundles
Data governance frameworks — data quality rules, stewardship workflows, approval processes, and completeness scoring
Integrations & Architecture
Digital Commerce — product content syndication to PIM-connected storefronts (Salesforce Commerce Cloud, SAP Commerce, Magento), PDP enrichment, and SEO-ready content workflows
ERP — SAP (S/4HANA, ECC), Oracle, or Microsoft Dynamics; understanding of item master management and data flows between ERP and PIM
DAM — linking rich media (images, videos, documents) to product records; familiarity with platforms a plus (e.g., Bynder, Canto, Cloudinary)
API & Integration Patterns — REST/SOAP APIs, ETL/ELT pipelines, and middleware (MuleSoft, Informatica IDMC, Boomi) for product data ingestion and syndication
Emerging Capabilities
Data Enrichment & AI — AI-assisted attribute tagging, auto-classification, and generative content capabilities within modern PIM platforms
Multilingual/Localization — managing regional product data variants, translation workflows, and country-specific compliance attributes
Industry Experience Preferred
Retail — planogram data, omnichannel product syndication, GS1/GTIN standards, retail trading partner onboarding (Amazon, Walmart, Target, etc.), and digital shelf readiness
Manufacturing — BOM management, technical specifications, regulatory/compliance data (REACH, RoHS, SDS), spare parts catalogs, and supplier-facing data enrichment
As a Solution Engineer within Global Technology Partners, you will be instrumental in driving platform adoption and innovation by selling the value of our platform to both new and existing ISV partners. Your core responsibility is to translate complex technical capabilities into compelling business value, rapidly building bespoke demos and vision prototypes using AI-assisted tools, sales pitch videos, and strategic guidance that emphasize speed-to-market, cost efficiency, and enabling partners to focus on core innovation rather than infrastructure. You'll act as a strategic advisor, helping partners define new app scopes and product roadmaps, while continuously applying a curiosity-driven approach to uncover new opportunities and solve partner challenges within our ecosystem.
Platform Value Proposition & Storytelling: Articulate and evangelize the platform's unique value proposition to prospective and existing ISV partners, crafting compelling narratives that highlight benefits such as accelerated speed-to-market, predictable and lower operational costs, faster application development, and the ability to shift focus from infrastructure maintenance to core innovation.
Bespoke Solution Design & Demonstration: Develop and deliver highly customized, technically engaging demonstrations and proof-of-concept scenarios that showcase how the platform can specifically address an ISV partner's strategic goals and enhance their product offerings.
AI-Accelerated Build & Prototype: Use AI-assisted tools (Cursor, Claude, Gemini, Agentforce, or equivalent) to rapidly scaffold demos and vision prototypes turning a discovery conversation into a clickable, working 0 → 1 prototype that makes the partner's vision tangible for their executive team.
Technical Sales Content Creation: Produce impactful sales collateral, including technical pitch videos, solution briefs, and architectural diagrams, to effectively communicate platform capabilities and partner success stories.
Partner Innovation & Roadmap Guidance: Collaborate closely with ISV partners to understand their current product landscape, identify new innovation opportunities on the platform, and help define the scope, value proposition, and technical roadmap for potential new applications or enhanced offerings.
Strategic Opportunity Qualification & Scoping: Work with Partner Account Managers (PAMs) to deeply understand partner requirements, qualify sales opportunities, and technically scope potential projects, ensuring alignment between partner needs and platform capabilities.
Curiosity-Driven Problem Solving & Discovery: Proactively explore emerging technologies, new platform features, and evolving market trends with an inquisitive mindset. Leverage this curiosity to uncover unspoken partner needs, identify novel applications of the platform, and discover innovative solutions that drive mutual success.
Platform & Technical Acumen: Possess a solid understanding of cloud-native architectures, SaaS/PaaS platforms, and API-first development. This includes proficiency in designing and building compelling technical demonstrations and proof-of-concepts, potentially involving light coding or scripting, and familiarity with modern application development methodologies and developer tools.
Value-Based Selling & Storytelling: Demonstrate the ability to translate complex technical features into clear, concise business benefits and compelling narratives for diverse audiences. This includes strong presentation skills, comfortably delivering engaging product demonstrations and technical pitches to both technical and business stakeholders.
Discovery & Solution Scoping: Exhibit excellent active listening and questioning skills to uncover partner needs, pain points, and strategic objectives. This enables helping partners define initial application scope and value propositions on the platform effectively.
AI-First Builder Mentality: You don't just consume AI, you build with it. Demonstrated history of shipping tools, automations, agents, or prototypes using AI or low-code platforms (e.g., Cursor, Lovable, Claude, Slackbot skills, custom demo orgs); comfortable embracing ambiguity and building the plane while flying it.
Cross-Functional Collaboration: Show a demonstrated ability to work effectively with internal teams, such as Partner Account Managers, Product, and Engineering, to align on partner solutions and advocate for partner needs.
Problem-Solving & Adaptability: Maintain a curious and inquisitive mindset, eager to explore new technologies, identify innovative solutions, and adapt to evolving platform capabilities and partner requirements. This also includes the ability to troubleshoot common technical issues during demos or initial partner engagements.
Communication: Possess strong verbal and written communication skills for creating impactful technical content, delivering persuasive presentations, and engaging in effective discussions with partners.
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Our Higher Education team focuses on working with nonprofit customers and organizations of all sizes. You will have the opportunity to work with a fast-paced team and with customers needing various levels of support and product education. Our team receives personalized training and career opportunities.
Day to Day
Our Named Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. You will be expected to:
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Preferred Qualifications
Five years of full cycle sales experience, ability to navigate extended and complex sales processes
Some experience in higher education sales
Management of one large key account
Ability to coordinate and strategize with a large extended team
Experience will be evaluated based on the core competencies for the role (e.g. performance, executive presence, teamwork and partnerships)
Salesforce is hiring a high-performing Counsel to join our ANZ Commercial Legal team.
The ANZ Commercial Legal team delivers innovative, trusted and world-class legal services to advance and protect Salesforce's interests while creating a fulfilling work environment for our legal family. Our team is built on diversity, trust, and a genuinely collaborative spirit. We draw on each other's strengths and shared values to deliver exceptional work together.
Roles & Responsibilities:
Review, negotiate and draft agreements, such as master subscription agreements, professional services agreements, data processing addenda, alliances agreements, non-disclosure agreements and order forms in support of the ANZ sales, professional services and alliances teams.
Work with the sales and professional services, revenue recognition, sales operations and pricing internal teams to support processes for contracting and order processing.
Closely partner with the other departments, including privacy, security and compliance to ensure agreements are consistent with internal corporate policies and processes.
Provide legal and commercial support in relation to existing contracts and provide support in the event of any disputes or potential disputes.
Complete legal administrative tasks to support our ANZ customers.
Assist the company in maintaining and securing compliance with Australian/New Zealand laws and regulations.
Assist in developing training materials and provide training to the business on relevant legal topics and best practices.
Actively contribute to the ANZ Commercial Legal team’s ongoing development of knowledge, skills and processes.
Participate in cross-regional team projects.
Look after yourself, your colleagues and the company’s interest.
What we are Looking For:
Undergraduate LLB or post-graduate from a highly regarded university and valid practising certificate in an Australian jurisdiction.
1-3 years PQE combined experience at a reputable law firm and/or in-house legal department.
Outstanding legal drafting skills; rigor/attention to detail; and strong legal reasoning.
A genuine growth mindset. You are curious, adaptable, and always looking to learn.
Comfort working in a fast-paced tech environment where priorities can shift quickly.
High emotional intelligence and strong interpersonal skills; you build trust easily with colleagues and customers alike.
Exceptional critical thinking. You cut through complexity and offer clear, considered advice
A strong work ethic and the resilience to perform in a dynamic, high-pressure environment. Ability to develop and maintain strong working relationships with demanding internal clients.
Familiar with and interested in technical concepts (Web applications/cloud computing/digital transformation/Artificial Intelligence) and the Professional Services associated with their implementation.
A sense of humour!
At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information
", "Job_Family_Group": "Global Affairs", "Job_Posting_Title": "Counsel", "Job_Requisition_Additional_Locations": "Australia - Melbourne", "Job_Requisition_Primary_Location": "Australia - Sydney", "Job_Requisition_Ref_ID": "JR351390", "Time_Type": "Full time", "Countries": [ "Australia" ], "Regions": [ "New South Wales", "Victoria" ], "Locations": [ "Melbourne", "Sydney" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Singapore---Singapore/Lead-Industry-Solution-Engineer_JR351402", "External_Job_Posting_Start_Date": "2026-07-28", "Job_Description": "About the Role:
The Industry Solutions Architect - Solution Engineer is responsible for leading the industry advisory and solution throughout the pre-sales cycle and delivering thought leadership to companies to transform their customer’s experience, across the value chain.
The Industry Solutions Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create viable solutions aligned with business outcomes for prospects and customers.
To accomplish this, the Industry Solutions Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations and accelerating deals. In this role, you will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Responsibilities:
Manage enterprise organisations in Energy & Utilities, Education and Real Estate, to understand their challenges and goals through focused discovery sessions and workshops.
Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
Build trusted relationship with senior executives and key decision makers across Business and Technology
To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value
Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources
To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives
Present compelling Salesforce & partner solutions while supporting relationships with customers and partners
Collaborate and influence Product and Partners to ensure regional priorities are addressed.
Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
Willing and able to travel occasionally
Skills/Experience Required:
Degree in Computer Science, Software Engineering or related discipline is required.
Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage
A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
Business case/value engineering experience to drive compelling points of view
Knowledge of related applications, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills
Ability to work as part of a team to solve technical problems in a varied environment
Translate these needs into a compelling vision and roadmap for our customers
Translating/Presenting/Understanding the unique business requirements of customers within multiple industries
Deep industry expertise - Energy & Utilities, Education and Real Estate is a nice to have.
Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role
Proven time management skills in a dynamic team environment.
Ability to work as part of a team to solve problems in varied, fast paced environments
Inquisitive, practical and passionate about technology and sharing knowledge
Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles
Good at explaining ideas and finding ways to keep people’s attention
#Li-Y
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Lead Industry Solution Engineer", "Job_Requisition_Primary_Location": "Singapore - Singapore", "Job_Requisition_Ref_ID": "JR351402", "Time_Type": "Full time", "Countries": [ "Singapore" ], "Regions": [ "Central Singapore" ], "Locations": [ "Singapore" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Virginia---Mclean/Account-Executive--Salesforce-National-Security_JR350581", "External_Job_Posting_Start_Date": "2026-07-14", "Government_Background_Check_Statement": "This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.", "Job_Description": "About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” seven years in a row and #1 on the FORTUNE ‘100 Best Companies to Work For®’ List. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Department and Role Description:
Department Description:
Computable Insights LLC, referred to as “Salesforce National Security”(SNS), is a wholly-owned subsidiary of Salesforce. SNS is Salesforce’s contracting entity dedicated to the US Intelligence Community and US National Security market, and in this capacity is a major component of Salesforce’s Global Public Sector. Salesforce Global Public Sector has dedicated teams supporting Federal Civilian Agencies, State & Local Agencies, the Department of Defense, and Government Contractors in addition to SNS.As an SNS Account Executive, you would be a key member of a team responsible for generating new business with specified US Intelligence Community customers.
Your Impact:
You will collaborate with your teammates and work closely with your customers as a trusted advisor to deeply understand their unique challenges and goals. You will consult with customers on the value of them using Salesforce Platform and evangelize solutions that will help them reach their goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana focused on the National Security market.
Roles & Top Qualifications:
Strategic Account Executives must have 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience and must have a proven track record with supporting the US Intelligence Community. A bachelor's degree is required and an advanced degree is strongly preferred. Qualification for this job is contingent upon acceptable results from a background investigation and maintaining the specific level U.S. government background investigation required for this role. All offers of employment are contingent upon Government approval of your TS/SCI with polygraph security clearance.
We are looking for the following attributes:
Consultative selling experience
Prospecting Skills
Strong Communication Skills
Strong Business Acumen
Has a competitive spirit
Ability to collaborate
Resourceful
Coachable
Drive for results
Ability to work in fast-paced, team environment
Strong Executive Presence
Experience articulating ROI
Solution Selling Ability
Strong Discovery Skills
Objection Handling Skills
Planning and Closing Skills
As a Solution Engineer within Global Technology Partners, you will be instrumental in driving platform adoption and innovation by selling the value of our platform to both new and existing ISV partners. Your core responsibility is to translate complex technical capabilities into compelling business value, rapidly building bespoke demos and vision prototypes using AI-assisted tools, sales pitch videos, and strategic guidance that emphasize speed-to-market, cost efficiency, and enabling partners to focus on core innovation rather than infrastructure. You'll act as a strategic advisor, helping partners define new app scopes and product roadmaps, while continuously applying a curiosity-driven approach to uncover new opportunities and solve partner challenges within our ecosystem.
Platform Value Proposition & Storytelling: Articulate and evangelize the platform's unique value proposition to prospective and existing ISV partners, crafting compelling narratives that highlight benefits such as accelerated speed-to-market, predictable and lower operational costs, faster application development, and the ability to shift focus from infrastructure maintenance to core innovation.
Bespoke Solution Design & Demonstration: Develop and deliver highly customized, technically engaging demonstrations and proof-of-concept scenarios that showcase how the platform can specifically address an ISV partner's strategic goals and enhance their product offerings.
AI-Accelerated Build & Prototype: Use AI-assisted tools (Cursor, Claude, Gemini, Agentforce, or equivalent) to rapidly scaffold demos and vision prototypes turning a discovery conversation into a clickable, working 0 → 1 prototype that makes the partner's vision tangible for their executive team.
Technical Sales Content Creation: Produce impactful sales collateral, including technical pitch videos, solution briefs, and architectural diagrams, to effectively communicate platform capabilities and partner success stories.
Partner Innovation & Roadmap Guidance: Collaborate closely with ISV partners to understand their current product landscape, identify new innovation opportunities on the platform, and help define the scope, value proposition, and technical roadmap for potential new applications or enhanced offerings.
Strategic Opportunity Qualification & Scoping: Work with Partner Account Managers (PAMs) to deeply understand partner requirements, qualify sales opportunities, and technically scope potential projects, ensuring alignment between partner needs and platform capabilities.
Curiosity-Driven Problem Solving & Discovery: Proactively explore emerging technologies, new platform features, and evolving market trends with an inquisitive mindset. Leverage this curiosity to uncover unspoken partner needs, identify novel applications of the platform, and discover innovative solutions that drive mutual success.
Platform & Technical Acumen: Possess a solid understanding of cloud-native architectures, SaaS/PaaS platforms, and API-first development. This includes proficiency in designing and building compelling technical demonstrations and proof-of-concepts, potentially involving light coding or scripting, and familiarity with modern application development methodologies and developer tools.
Value-Based Selling & Storytelling: Demonstrate the ability to translate complex technical features into clear, concise business benefits and compelling narratives for diverse audiences. This includes strong presentation skills, comfortably delivering engaging product demonstrations and technical pitches to both technical and business stakeholders.
Discovery & Solution Scoping: Exhibit excellent active listening and questioning skills to uncover partner needs, pain points, and strategic objectives. This enables helping partners define initial application scope and value propositions on the platform effectively.
AI-First Builder Mentality: You don't just consume AI, you build with it. Demonstrated history of shipping tools, automations, agents, or prototypes using AI or low-code platforms (e.g., Cursor, Lovable, Claude, Slackbot skills, custom demo orgs); comfortable embracing ambiguity and building the plane while flying it.
Cross-Functional Collaboration: Show a demonstrated ability to work effectively with internal teams, such as Partner Account Managers, Product, and Engineering, to align on partner solutions and advocate for partner needs.
Problem-Solving & Adaptability: Maintain a curious and inquisitive mindset, eager to explore new technologies, identify innovative solutions, and adapt to evolving platform capabilities and partner requirements. This also includes the ability to troubleshoot common technical issues during demos or initial partner engagements.
Communication: Possess strong verbal and written communication skills for creating impactful technical content, delivering persuasive presentations, and engaging in effective discussions with partners.
The Experience
The Finance & Strategy (F&S) team serves as a trusted adviser to the business to help guide decision-making through business partner support and innovative and informative analyses. We are looking for visionary, results-oriented leaders who thrive in fast-paced environments, possess a passion for driving transformation at scale, and excel at building high-performing teams capable of supporting the company’s explosive growth.
The F&S Topline Data and Insights team is looking for a Senior Analyst, Strategic Finance Analytics. This individual will own the datasets and analytical workflows that underpin Salesforce's revenue and attrition forecasting processes, while partnering across Corporate Finance, Product, and GTM to ensure a consistent, trusted view of topline performance. The role requires strong technical depth in data and analytics, paired with the business judgment to connect data signals to forecast outcomes.
What You'll Actually Be Doing
Data Ownership & Forecasting Support
Own and maintain the authoritative datasets supporting Current Remaining Performance Obligations (CRPO) and Attrition reporting and forecasting, including Total Bookings, Available to Renew (ATR), and renewal opportunity data
Validate outputs against source systems to ensure data integrity and serve as the first line of defense for anomalies or discrepancies
Contribute a Finance & Strategy (F&S) perspective to revenue and attrition forecast cycles, connecting data signals to drivers, risks, and variances
Deliver ad-hoc analyses on historical trends and forecast drivers to inform planning and decision-making across F&S partners
Reporting & Data Infrastructure
Develop and maintain Tableau dashboards that enable self-service visibility into topline metrics for cross-functional partners
Identify and drive automation of manual, repeatable reporting workflows using SQL, Python, and AI-enabled tooling to reduce cycle time and analytical risk
Build bespoke datasets and analytical frameworks to support emerging business questions across revenue and attrition
Cross-Functional Partnership
Partner with Corporate Finance, Product Finance, and Go to Market (GTM) teams to align on metric definitions, data sources, and reported numbers
Serve as the connective tissue across Analytics and Ops partners to ensure consistency between operational data and financial reporting
Synthesize findings and communicate analytical conclusions to F&S stakeholders in clear business terms
You're Our Person If...
3+ years of experience in FP&A, corporate finance, or strategic analytics
Advanced SQL proficiency and working knowledge of Python; experience with Snowflake, Tableau, or equivalent modern data stack tools
Strong data intuition with the ability to translate ambiguous business questions into structured analytical outputs
Comfort leveraging AI tools (e.g., LLMs, copilots, automation platforms) to accelerate data preparation, pattern identification, and workflow automation
Exceptional attention to detail and a strong sense of ownership over data quality and reporting accuracy
Demonstrated ability to partner cross-functionally and communicate findings to senior stakeholders
Even Better If...
Familiarity with SaaS topline metrics (Annual Recurring Revenue (ARR), Bookings, CRPO, Attrition) and the operational drivers behind them preferred
This role is hybrid and goes into the office 3 days per week.
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RESPONSIBILITIES
* Use Tableau to create interactive, intuitive, and actionable visualizations.
* Partner cross-functionally with business and operational teams to understand functional requirements, translate them into analytical solutions, and communicate insights clearly to both technical and non-technical stakeholders.
* Develop a deep understanding of enterprise data and operational details of the business (e.g., key datasets, business drivers/KPIs).
* Assist in wrangling data sets using SQL, Snowflake, and Salesforce to discover patterns, correlate findings, and measure the impact on business and key metrics.
* Know how to extract, manipulate, and transform data. Basic understanding of data modeling and relational databases.
* Automate manual reporting processes, develop data warehouse catalog, and improve dataset quality. Support the data engineering team in creating and maintaining data pipelines.
* Maintain data accuracy, perform audits, and contribute to robust data solutions.
BASIC QUALIFICATIONS:
* Strong hands-on knowledge of Tableau, SQL, and Snowflake.
* Good business acumen with the ability to quickly grasp functional concepts and apply them to data and analytics work.
* Familiarity with Tableau Prep Builder and Airflow is a plus.
* Knowledge of Salesforce product and platform features, capabilities.
* Ability to quickly grasp technological and business concepts.
* Nice to have: knowledge of Python programming language.
PREFERRED QUALIFICATIONS:
* 2–5 years of experience in analytics, reporting, data analysis.
* Demonstrated ability to work cross-functionally and communicate insights to both technical and non-technical stakeholders.
* Background in professional services or SaaS industry is a plus.
* Hands-on experience with any of the following tools: Tableau, Snowflake, SQL, Relational databases, Salesforce, or any other analytics/data science tool.
* Knowledge of statistics and experience using statistical packages for analyzing datasets.
Responsibilities:
Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Thai and English.
Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals
Build trusted relationship with senior executives and key decision makers across Business and Technology
Able to create the first level of Business Architecture and engage Business/ IT on it.
To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value
Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources
To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives
Present compelling Salesforce & partner solutions while supporting relationships with customers and partners
Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
Skills/Experience Required:
B.S. Computer Science, Software Engineering, MIS or equivalent work experience
Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage
A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
Business case/value engineering experience to drive compelling points of view
Knowledge of related applications, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills
Ability to work as part of a team to solve technical problems in a varied environment
Translate these needs into a compelling vision and roadmap for our customers
Translating/Presenting/Understanding the unique business requirements of customers within multiple industries
Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role
Proven time management skills in a dynamic team environment.
Ability to work as part of a team to solve problems in varied, fast paced environments
Inquisitive, practical and passionate about technology and sharing knowledge
Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles
Good at explaining ideas and finding ways to keep people’s attention.
Knowledge of Salesforce will be an added advantage.
Fluency in Thai and English is a must to communicate with customers
The Business Development Representative will have the responsibility of uncovering business needs to build a pipeline for the sales organization. You will collaborate with the program manager to build campaigns and prospects, to develop to the point of handoff for Sales. The BDR will be knowledgeable about ongoing and upcoming marketing campaigns to increase conversions. An implicit responsibility of the BDR is to conduct business dealings with prospects in a way that builds an outstanding customer/prospect experience.
In this role, you will be specifically aligned with the Informatica product. Informatica is the backbone of the modern AI and data revolution—powering the intelligent data cloud that helps the world’s biggest enterprises turn chaotic data into game-changing insights. If you’re excited about being at the epicenter of enterprise AI, data integration, and cloud transformation, this is where you want to be.
Some of the things you’ll be doing include:
Who you are...
SVP, Product Management – Agentforce Development Lifecycle
About the Role
We are seeking a visionary SVP of Product Management for the Agentforce Development Lifecycle (ADLC). As the enterprise shifts from traditional software deployment to an era of autonomous digital labor, the way software is built, tested, deployed, and governed must be completely reinvented. In this high-impact executive role, you will define and own the end-to-end product vision, strategy, and execution roadmap for the next-generation operating system governing Agentforce applications. You will lead the core product suites, including AI-assisted development tools, automated agent testing simulations, and secure deployment pipelines, ensuring that every enterprise can build, deploy, and scale trusted agents fearlessly. This leader will possess a general manager (GM) mindset, balancing deep technical architecture with commercial packaging, ecosystem strategy, and world-class people leadership.
Key Responsibilities:
Strategic Vision & The North Star
Autonomous Platform Execution & Innovation
Team Leadership & Culture
Qualifications & Experience
Industry Experience
Domain Expertise
Scale & Leadership
Business Acumen
Communication
Are you passionate about building unforgettable product experiences that inspire tens of thousands of people? Do you thrive at the intersection of deep technical expertise and creative storytelling? The Keynote Demo Engineering team is looking for a Technical Architect to lead the design, development, and delivery of live product demonstrations for Salesforce's highest-profile events. You will partner with Salesforce's leadership to show the latest and greatest features for their products through out the year at World Tour keynotes, paid customer events, product launches, and the main keynote at Dreamforce.
This is not a consulting or advisory role. You will be hands-on; architecting demo environments, writing code, configuring orgs, integrating multiple products, and ensuring flawless execution at Salesforce's biggest global events. You'll work with leadership as part of a cross-functional team alongside Product Marketing Managers, Designers and Developers. You will own your demos end-to-end from concept through delivery, often personally showing them live on stage.
The work you do will be seen by C-suite executives, Fortune 500 customers, global partners, and thousands of Salesforce community members watching live and on Salesforce+. If you want to build the future of enterprise technology and show the world what's possible, this is the role for you.
The Cross-Cloud Marketing Demo Team creates keynote demonstrations for Salesforce's most exciting moments. The team operates in a small group-based model where Technical Architects partner equally with Product Marketing Managers, Developers, and Designers to own demos from inception to live on stage. The team showcases available and visionary product capabilities that customers can deploy the day features are released, while maintaining the polish and reliability that keynote-level events demand.
We build demos spanning the entire Salesforce ecosystem — Agentforce, Data Cloud, Slack, Tableau, Marketing Cloud, Sales Cloud, Service Cloud, and more. Our team supports public and internal events globally, from Dreamforce in San Francisco to World Tours in Paris, Tokyo, London, Sydney, and New York.
You will be hands-on in crunch moments with everyone's support, whether that's small bug fixes or reshaping an entire demo flow before showtime. Our team values creativity, technical rigor, resilience under pressure, and a collaborative spirit.
This is not a typical Technical Architect position. Here's what sets it apart:
As a Named Account Executive, you would be responsible for generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide xRM, analytics, and application platform initiatives.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts,
• Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives,
• Coordinate internal resources to meet customer business needs,
• Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AE’s, Prime AE’s, Cloud AE’s, etc.) to ensure strategic alignment.
• Share value proposition for existing and/or new customers,
• Drive growth within new and existing assigned accounts
Education Requirements:
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.
You will work closely with your customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Platform to evangelize the solution that will help them reach their business goals and blaze new trails within their organizations.
You will contribute to our business growth in a fast paced, collaborative, and fun atmosphere, as a valued member of our Ohana.
Required Qualifications:
Aerospace/GSI Named Account Executives require 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience with a proven track record of success focused on selling into Government System Integrators. Strong preference for candidates living in DMV area.
Preferred Qualifications:
Across all sales teams, we are looking for the following attributes:
Proven Track Record of Achievement
Planning and Closing Skills
Large Deal Experience
Software Sales Experience
Consultative Selling Experience
Prospecting Skills
Strong Communication Skills
Strong Business Acumen
Competitive Spirit
Ability to Collaborate
Resourceful
Coachable
Drive for Results
Ability to work in fast-paced, team environment
Strong Executive Presence
Experience Articulating ROI
Solution Selling Ability
Strong Discovery Skills
Objection Handling Skills
Role Description:
The Salesforce Critical Customer Response (CCR) team seeks a Senior Analyst with excellent communication, organizational, and creative problem-solving skills to contribute to our incident management program.
This role is primarily focused on effectively communicating with Salesforce customers, customer-facing organizations, and executives during critical technical incidents, ensuring that the information shared is timely, accurate, and meaningful. You will serve as a primary member of the CCR team, collaborating on a variety of communications outputs for unplanned service disruptions, performance degradations, security incidents, and other urgent customer-impacting events as needed. The role requires critical thinking and handling ambiguity in fast-paced, ever-changing incident response situations.
This responsibility includes collaborating and partnering with the entire Salesforce organization to drive action and foster growth. As a member of the Global Critical Incident Center, the CCR team member is both technically competent and business-oriented.
As the Critical Incident Center is a 24/7 operation, the CCR Senior Analyst may occasionally be required to provide additional coverage a few times a year under special circumstances.
This role is for communicators with a passion for customer advocacy and helping customers achieve success and business growth while maintaining Salesforce’s key values of trust and transparency.
Team Vision:
Trust is built through clear, concise, and timely communication. Our customers and internal stakeholders rely on the information they need to make decisions and respond to change, and we provide it. We are a technology and business communications program that builds and maintains high-trusted relationships in times of expected change and rebuilds that trust in times of challenges.
Our efforts, impact, and achievements in these spaces are how we build and deliver the “voice of Salesforce” across the Salesforce product catalogue and achieve visibility.
We build and cultivate a team-first approach that focuses on equality and trust within our group, where every individual has a voice and contributions are recognized. We help our team grow through feedback and focus on creating a high-performance culture.
Responsibilities:
Take complex technical issues and concepts during critical incidents and translate them into “business-speak” quickly and efficiently.
Consolidate information from different sources (engineering and support) and write appropriate updates for different audiences, including customers (external Trust site), executives (internal summaries), and customer-facing (internal with greater detail,) ensuring stakeholders are kept informed during incidents and always have the most up-to-date information.
Develop trusted partnerships and collaborate throughout the Salesforce enterprise to build good working relationships across all functions and alignment across the business.
Help build strategies and action plans that enable customers for success
Develop close partnerships and collaborate across the enterprise to build good working relationships across all functions and alignment across the business
Ensure Incident Response readiness through training sessions, periodic incident response simulations, tests, and drills
Be part of an occasional on-call rotation for crisis communications to develop customer-facing materials to address unplanned incidents and events that impact customers’ ability to use the Salesforce service
Minimum Requirements:
4-8 years of experience in areas of incident management, crisis communications, or technical writing
Exceptional writing, editing, and verbal communication skills
Excellent analytical and problem-solving skills
Understanding and experience in cloud infrastructure and platforms, such as AWS and GCP
Ability to learn and deeply understand technical information and concepts, especially as it relates to database architecture, security, networks, and customer relationship management principles
Comfortable working in a fast-paced environment, in sometimes high-pressure or stressful situations, while successfully handling multiple priorities
Ability to synthesize technical and non-technical details from different teams and determine which information is most relevant for different audiences
Experience working with customers, executives, and customer-facing teams, with the ability to lead without direct authority
Excruciating attention to detail, a commitment to quality, and dogged perseverance to meet deadlines
Collaborative team player who doesn't just say ‘no, we can't do this’, but approaches challenges in a way to meets the needs of others
Accommodation of an on-call schedule for technology crisis communications, where some weekend and holiday on-call work can be required
Preferred Requirements:
Experience with Salesforce platforms. Trailhead Ranger status and Salesforce certifications are a plus
Prior experience in a 24/7/365 operations environment is a benefit
Experience creating customer-facing communications
Project/program and change management skill
About the Role
AgentExchange is where Salesforce partners build, publish, monetize, and manage the applications, AI agents, APIs, and services that extend the Salesforce ecosystem. As Director of Product Management for Partner Platform, you'll shape the capabilities that let partners succeed at every stage of their journey — from onboarding and publishing through security review, monetization, and lifecycle management. This role sits at the intersection of trust, scale, and partner experience, and the decisions you make will directly determine how easily partners can bring new value to Salesforce customers.
What You'll Be Doing
Define and drive the multi-year product vision, strategy, and roadmap for the Partner Platform
Own the Publisher Console and the end-to-end partner experience, from onboarding through release management
Set the strategy for security review, compliance, and certification, partnering with Security Engineering to automate and scale partner validation
Shape platform capabilities for monetization and commerce, working with platform teams on licensing, subscriptions, billing, and marketplace models
Partner with the Agentic Foundations team to give partners ways to expose capabilities through Headless 360, MCP, APIs, and future platform services
Define self-service tooling that lets partners integrate, publish, test, and maintain their offerings with less manual overhead
Lead, coach, and grow a team of Product Managers, building a culture of customer obsession and operational excellence
Drive strategic planning and investment prioritization across multiple platform initiatives
Partner cross-functionally with Marketplace Experiences, Ecosystem Intelligence, Engineering, UX, Security, Finance, Legal, and Partner Success to deliver scalable platform capabilities
Communicate platform strategy and priorities to executive leadership and partner stakeholders
What We're Looking For
Required Qualifications
15+ years of product management experience in enterprise SaaS, developer platforms, marketplaces, or partner ecosystems
Experience building products for developers, partners, or enterprise administrators
Strong understanding of platform business models, ecosystem strategy, and marketplace operations
Experience with APIs, platform extensibility, identity, security, or governance
Demonstrated ability to lead cross-functional initiatives across Engineering, Security, Operations, Finance, and GTM organizations
Excellent written and verbal communication skills, with experience presenting strategy to executive leadership
Proficiency using generative AI tools (e.g., Claude, ChatGPT, Gemini) as part of the core product management workflow — customer research, rapid prototyping, drafting product briefs and PRDs, synthesizing feedback, and accelerating delivery
Experience leading and developing Product Management teams (this role starts with 0-1 PMs)
Preferred Qualifications
A related technical degree
Revenue Cloud is redefining how organisations manage their revenue lifecycle — from configure-price-quote to billing, subscriptions, and beyond. As part of Salesforce, Revenue Cloud empowers businesses to streamline their revenue operations, eliminate friction in the quote-to-cash process, and accelerate growth with a unified, intelligent platform.
We're on the lookout for results-driven SaaS sales professionals who thrive on solving business challenges and influencing change. In this role, you'll deliver exceptional customer experiences while driving new and existing business within the aligned vertical. This is a unique opportunity to drive transformative change for customers across the African continent, whilst contributing to the success of one of Salesforce's most strategic and fastest-growing solutions.
What You'll Do:
Build trusted relationships with senior business and finance leaders across Africa, identifying critical revenue operations challenges and positioning Revenue Cloud as the solution to drive transformation
Partner closely with Salesforce Core Account Executives to co-sell and unlock new Revenue Cloud opportunities across your African territory
Navigate complex sales cycles with multi-stakeholder buying groups, including C-suite executives, CFOs, RevOps leaders, and technical decision-makers
Develop compelling business cases and customer narratives that showcase Revenue Cloud's impact on quote-to-cash efficiency, revenue recognition, and billing automation
Create and execute strategic account plans to consistently achieve and exceed your sales targets
Own the full sales cycle — from prospecting and pipeline generation through negotiation and close
Collaborate with Solution Engineers, Customer Success, and Salesforce partners to deliver tailored demos and solutions
Lead commercial discussions, including pricing strategy, contract negotiations, and value articulation
Stay ahead of relevant industry trends in revenue operations, CPQ, and billing, and represent Revenue Cloud at key industry events and forums across Africa
What We're Looking For:
Proven success as a quota-carrying SaaS sales professional with experience meeting and exceeding targets
Experience in complex, multi-stakeholder sales with a focus on strategic account management
Strong ability to articulate value propositions tailored to enterprise customer needs, particularly around revenue operations and finance transformation
A track record of engaging C-level and VP-level executives (CFO, CRO, VP Finance) and leading discovery conversations that drive outcomes
Pipeline generation expertise, leveraging existing relationships and building new connections to drive opportunities across diverse African markets
Familiarity with team-selling environments, aligning with Salesforce core AEs and Partners
Exceptional negotiation, communication, and presentation skills
Experience selling CPQ, billing, subscription management, ERP, or enterprise finance software solutions is highly preferred
Experience selling across diverse African markets is highly valued and will set you apart!
Based in Johannesburg, South Africa — covering all of Africa"
About the Role
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. We're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
We are seeking a dynamic and experienced Vice President, Customer Success to join our Account Success organization. This executive leader will have responsibility for leading, coaching, and scaling a high-performing team of Customer Success Managers (CSMs) within our premium Life Sciences portfolio. Your team will engage strategically with a premier book of enterprise pharmaceutical, biotech, and medical device accounts — guiding customers through our Signature Success framework to accelerate digital and AI-powered transformation, maximize ROI, and achieve long-term business value.
Key Responsibilities:
Customer Outcomes & Portfolio Leadership:
Own the health, retention, adoption, and growth of a defined portfolio of enterprise Life Sciences accounts — including high-visibility Pharma and MedTech partners
Serve as an executive sponsor and escalation point to ensure critical customer issues and roadblocks are resolved with operational rigor and quick turnaround
Drive measurable customer outcomes across adoption, expansion, retention, and overall portfolio health — leveraging Agentforce, AI, and data-driven insights
Ensure your team engages systematically within the Signature Success framework, driving maximum business value, smooth renewals, and high adoption of agentic AI capabilities
Establish and scale customer health frameworks and metrics; own core business metrics including NNAOV, Attrition, CCR (Customer Consumed Revenue), and product adoption
Listen closely to the specialized needs of Life Sciences organizations to create passionate brand promoters through exceptional user experiences and impactful Customer Highlights
Team Leadership & Talent Development:
Build, sustain, and inspire a world-class team of enterprise Customer Success Managers who embody Salesforce values and focus intensely on customer health
Hire, coach, and retain top talent; actively manage performance and career growth, empowering team members to do the best work of their careers
Foster a vibrant, inclusive culture that inspires people to excel — actively modeling innovative AI workflows to relieve administrative burden and prioritize strategic deep work
Build a culture of accountability, inclusion, and continuous growth
Identify and develop future leaders within the organization
Executive Engagement & Stakeholder Management:
Build and nurture deep, trusted C-suite relationships across top Pharma and MedTech accounts to solidify long-term strategic partnerships
Act as a trusted advisor to customer executives, connecting Salesforce's innovation and Agentforce roadmap to customer business priorities and complex interdependencies
Represent Salesforce as a thought leader and external ambassador in Life Sciences industry forums and executive engagements
Cross-Functional Collaboration & Strategy:
Partner closely with Sales leadership (SVPs, EVPs, & Presidents) to align territory planning, execute joint growth strategies, and coordinate cross-functionally with Product, Alliances, and Customer Support
Translate customer insights and market trends into product innovation and go-to-market strategy
Drive alignment across regions and business units, advocating for customer priorities in product roadmaps and executive decision-making
Partner with global SIs, ISVs, and strategic partners to amplify customer outcomes
Operational Excellence:
Manage and achieve rigorous core business metrics: NNAOV, Attrition, product adoption, NPS/CSAT, and CSM productivity
Implement scalable, repeatable methodologies and programs that allow the organization to do more with less over time, maintaining absolute metrics accountability
Champion a customer-first operating model; leverage data, AI, and operational rigor to drive consistent and scalable customer success delivery
Required Qualifications:
15+ years of professional experience running teams of senior consultants or leading a Services/Customer Success function in an enterprise product company delivering software-based solutions
7+ years of dedicated Customer Success leadership experience, with demonstrated success managing, coaching, and developing high-performing, matrixed enterprise teams
10+ years of enterprise software experience, with a detailed understanding of best practices for complex enterprise CRM, data, and IT deployments
Proven track record of driving customer retention, adoption, and expansion across a large enterprise portfolio
Experience engaging and influencing C-suite stakeholders across complex, global enterprise accounts; high executive presence and emotional intelligence
Strong business and financial acumen; ability to translate customer business challenges into actionable success plans
A strong passion for technology and digital transformation, specifically leveraging AI and data-driven insights to solve complex corporate challenges
Demonstrated success operating in complex, matrixed organizations
Exceptional communication, influencing, and cross-functional leadership skills
Ability and willingness to travel up to 50% regionally for close alignment with customers and field leadership
Bachelor's degree or equivalent relevant experience
Preferred Qualifications and Skills:
Deep Life Sciences domain expertise strongly preferred — Pharma, Biotech, MedTech, R&D, or commercial operations; understanding of the regulated industry ecosystem is a strong differentiator
Prior Salesforce product knowledge or experience leading CSM teams at a SaaS company
Familiarity with Salesforce Customer Success methodologies (Signature Success, Accelerator, etc.)
Experience building and scaling new teams or functions
Experience leveraging AI tools and agentic workflows to drive team productivity and customer outcomes
Leadership Attributes:
Salesforce is looking for a leader who:
Thinks big — sets ambitious goals and inspires the team to reach them
Uses data to drive decisions — comfortable with metrics, dashboards, and operational rigor
Coaches and develops talent — genuinely invested in the growth of their team
Leads with culture at the center — embodies Salesforce values of Trust, Customer Success, Innovation, Equality, and Sustainability
Builds trust at every level — with customers, peers, and direct reports alike
About the Team
We empower our Finance business partners through trusted, secure technology and focused delivery of strategic programs that drive business impact. Through AI-driven innovation and platform modernization, we're investing in our people's capabilities and building for what comes next. Our success is powered by engaged associates who grow their skills, elevate their craft, and build meaningful connections along the way.
About the Role
As a Senior Product Manager, you don't wait to be pointed at problems — you find them, define them, and drive them to resolution. You bring a strategic lens to everything you own, anticipate organizational and technical risk before it surfaces, and communicate with the kind of clarity and conviction that moves audiences to action. In this role, you'll serve as the primary product leader supporting Salesforce's FP&A organization, owning the technology strategy and delivery for financial planning platforms — with Workday Adaptive Planning and Agentic transformation at the center. You'll sit at the intersection of Finance, Engineering, and Data, translating complex business needs into clear, prioritized product roadmaps that deliver measurable impact.
What You'll Be Doing
Own the full product lifecycle for FP&A Planning processes — from discovery and strategy through delivery and iteration, operating independently with at least a 1-year roadmap horizon
Serve as the domain expert for FP&A processes and technology platforms, especially Workday Adaptive or equivalent planning systems
Partner with Engineering, TPMs, and business stakeholders to scope, prioritize, and align — setting team goals and driving execution against them
Define guardrails, escalation paths, and quality standards ensuring trust, accuracy, and consistency across all Finance technology products
Get ahead of risks and blockers — identify misalignments early and resolve them before they require escalation
Lead platform governance efforts — including roadmap reviews, release planning, and change management — to ensure stable, high-quality delivery
Evaluate and influence the adoption of AI and automation capabilities (including Agentforce) within FP&A workflows, identifying where they add genuine value
Define and track success metrics across the product lifecycle; communicate outcomes clearly to senior and executive stakeholders
What We're Looking For
Required Qualifications
7+ years in product management, with demonstrated ownership of complex product areas spanning Accounting and Reporting, Planning, Procurement, and Agentics/AI
Proven ability to develop strategy and own milestones across several related projects with minimal oversight — including a 1–2 year prioritized roadmap
Demonstrated independent decision-making: you define the problem, identify solutions, make principled tradeoffs, and drive to outcomes
Strong anticipatory thinking: spots organizational friction and technical risk early, and resolves them without waiting to be asked
Experience working with or building AI-driven / agentic products, with a strong intuition for where AI adds value vs. where it introduces risk
Advanced storytelling and presentation skills — able to craft and deliver compelling narratives to senior and executive leadership that drive alignment and investment decisions
Excellent written and verbal communication skills; adapts message and style to meet the needs of the audience — from engineering to C-suite
Experience with the Workday Platform, Workday Adaptive Planning, or equivalent enterprise SaaS/ERP ecosystems
Preferred Qualifications
Experience as a Finance or Accounting professional
Demonstrated ability to navigate ambiguity and drive alignment across a large number of cross-functional partners — without waiting for escalation paths to be defined for you
Strong analytical mindset — comfortable defining success metrics, working with data and analytics teams, and using multiple data sources to make decisions
Natural curiosity and a self-directed learning style — someone who reads, explores, and brings new ideas unprompted
Familiarity with Salesforce's internal Finance systems, processes, or organizational structure
Experience with enterprise data platforms (Snowflake, Tableau, or similar) in a Finance context
What Success Looks Like
In year one, a successful PM in this role will have:
Built trusted, high-functioning relationships across FP&A business partners and key partner orgs (Engineering, Data, Finance Ops, and Accounting)
Delivered at least one major platform initiative — such as a Workday Adaptive implementation, automated planning model, or AI-enabled workflow — from scoping through adoption
Established and socialized a clear, 12-month product roadmap with measurable milestones and stakeholder buy-in
Tracked and improved baseline performance metrics across all owned products, with at least one meaningful outcome to show for it
Demonstrated impact through executive-level communications — including roadmap reviews, QBRs, or program updates — that drive alignment
Earned a reputation as a go-to product thought leader within the IT Finance organization and broader Finance community
Our Marketing Strategy & Operations team powers the content engine behind Salesforce's global marketing efforts — and we're hiring a Manager, Strategy & Operations based in Hyderabad or Bangalore, India. In this role, you'll partner with Informatica marketing and content leadership to drive operational excellence, translate strategy into execution, and keep programs running with clarity and impact.
Own operational cadences — business reviews, planning cycles, and exec-level reporting — that keep marketing leadership aligned and content programs moving
Build dashboards, frameworks, and reporting tools that surface actionable insights and provide visibility into content performance and business health
Lead cross-functional programs from ideation through execution, aligning stakeholders and managing timelines and dependencies across content and marketing operations
Translate ambiguous business problems into structured analyses and clear recommendations that drive decisions at the senior level
Manage budget processes end-to-end, including forecasting, tracking spend against plan, and partnering with Finance to ensure accurate and timely reporting
Oversee contractor and vendor relationships — from sourcing and onboarding through performance management and renewals — ensuring quality, accountability, and cost efficiency
You have experience in strategy, marketing operations, or a highly analytical role, and know how to manage cross-functional programs and influence without authority
You're fluent in data-driven storytelling and comfortable building financial models and preparing materials for executive audiences
You have hands-on experience managing budgets — tracking actuals vs. forecast, reconciling spend, and working closely with Finance or Procurement teams
You've managed contractor or vendor relationships, including scoping work, negotiating terms, and holding partners accountable to deliverables and timelines
You've worked with tools like Google Sheets, Tableau, Salesforce CRM, and AI tools as part of your everyday workflow
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
You have experience working on global or India-based COE or hub operations teams
You're familiar with Agentforce, Data Cloud, or the broader Salesforce platform
You have SQL or Claude experience
You bring strong executive presence and a track record of influencing senior stakeholders
Job Description
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years. Salesforce has an established presence in Dubai which acts as the HQ for the region, with an office in Dubai Internet City and Cloud services located in Abu Dhabi, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory.The position that has become available is for an Enterprise Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry. This position will act as the lead Account Executive for the set of Public Sector Accounts or Prospects in Saudi Arabia, working with a team of Cloud Specialists, Solution Experts and Supporting colleagues, helping to set the vision and strategy to grow the revenue associated with the set of accounts on an annual basis.This is the highest echelon of roles within Salesforce for Account Executives and as such a demonstrable track record, proven experience and leadership skills will be the defining factors in the successful candidate’s profile. In addition, with technology ever changing, the ability to show considerable experience in being a thought leader in the field of Artificial Intelligence would be advantageous, as Salesforce takes first mover advantage in this highly competitive market place in the Middle East.This is an exciting time to be part of the Salesforce ecosystem, with its five core values: Trust, Customer Success, Innovation, Equality and Sustainability, Salesforce aims to be a force for good too. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2024 — 16 years in a row.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.About Role
To work in our Enterprise Business Sales team focussed on Salesforce’s Public Sector existing and prospective clients in Saudi Arabia.
As Salesforce continues to accelerate its presence in region, this position will involve managing both existing customers and building new relationships with prospective clients
This position sits in the Core Sales team at Salesforce therefore, the ideal candidate would have proven credibility at managing large, virtual teams in support of the Vision and Strategy that they would create for their accounts.
The successful candidate will act and lead as the most Senior AE in this sector.
Increase revenue spend across a set of new and existing customers while building the Salesforce presence in the local market.
This role would be ideal for someone who has experience in Public Sector with a proven track record of software sales over the last 15 years.
About Team
This role sits in our Enterprise Business Sales unit which is the top tier of accounts within the company
The role would be known as a Core Role as the selected candidate would own the Vision, Strategy and Stakeholder Management in each account, primarily responsible for Salesforce Core AI products, such as Sales CRM but also working with Sales Account Executives responsible for other Salesforce Cloud Solutions to ultimately drive towards one growth target.
Preferred Qualifications
University Graduate Calibre
At least 15 years of successful, referenceable Sales Experience, preferably in Software Sales
Knowledge and contacts within the Saudi Arabian market would be a competitive advantage
Has a local driving licence
Fluent in Arabic
Has no restrictions to travel internationally.
This is a mix of a New Business and an Existing Business Role rather than one of solely managing existing accounts. The preferred candidate will have a proven track record in creating sales through excellent business development skills, territory planning, pipeline generation and the closing of significant Cloud software opportunities.
Key Responsibilities
Drive sales in assigned territory for new market
Introduce Salesforce offerings to new customers within assigned territory
Communicate Salesforce value proposition to close sales
May be responsible for additional responsibilities due to resource constraints
Our investment in you
World class enablement and on-demand training - check out Trailhead.com for a sneak peek!
Sandler Sales Training
Week-long product bootcamp in Dublin, Ireland
Fast Ramp mentorship program
Weekly 1:1 coaching with your leadership
Accelerated leadership development programs
Exposure to executive thought leaders with a passion for living our values
Volunteer Opportunities:
Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 50 Companies that Care, and are on on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $38 (est) billion dollars in fiscal year 2025.
We have a public-facing website that explains our various benefits for:
Health Benefits
Financial Benefits and perks
Time off & leave policies
Parental benefits
Perks and discounts
Visit https://salesforcebenefits.com/index.html for the full breakdown!
Partner Technical Architect - Agentforce (LATAM)
Mexico | Brazil | Argentina
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce is hiring a hands-on Partner Technical Architect to help top SI partners build and ship production-grade Agentforce solutions at scale.
In this builder role you will work directly with Partner FDEs to turn ambiguous enterprise AI problems into working solutions, reference implementations, and evaluation harnesses, then use what you learn to raise quality and partner-led outcomes.
The best candidate is someone who can build, debug, explain trade-offs, and then package what they learned so many partner teams learn from it.
Salesforce and Agentforce experience are valuable, but they are not the whole profile. We are looking first for strong engineering judgment, applied AI fluency, builder instincts, and the ability to ramp quickly into the Salesforce platform.
What You'll Actually Be Doing
Prototype quickly to validate ideas, expose platform gaps, and unblock first-of-kind implementation risks.
Build reference implementations, starter kits, demos, field kits, and evaluation harnesses that partners can fork, extend, and deploy.
Convert field lessons into durable reusable assets: code, diagrams, checklists, decision trees, implementation notes, and architecture guidance.
Review partner Agentforce architectures for agent design, retrieval strategy, tooling, guardrails, observability, cost, security, and production readiness.
Coach Partner FDEs and architects through design clinics, office hours, portfolio reviews, and targeted technical walkthroughs.
Translate recurring field blockers into clear product and engineering feedback.
Help partners connect technical architecture choices to delivery quality, customer outcomes, and consumption economics.
You're Our Person If...
Builder Profile
You have shipped or seriously prototyped real software, agents, automations, internal tools, or technical demos.
You can show your work: GitHub repos, demo apps, notebooks, architecture docs, eval harnesses, demo orgs, open-source contributions, or equivalent artifacts.
You learn new platforms by building with them, not by waiting for perfect documentation.
You can move fast without losing production instincts around safety, reliability, observability, and maintainability.
You naturally extract patterns from one-off work and turn them into reusable assets for others.
Applied AI and Agentic Systems
Experience building with LLMs, agents, RAG, tool use, workflow orchestration, or automation systems.
Ability to reason about multi-agent, human-in-the-loop, and enterprise integration patterns.
Comfort debugging agent behavior: traces, logs, failure modes, tool calls, bad context, bad data, latency, and user experience gaps.
Practical understanding of prompt design, retrieval quality, evaluation, hallucination risk, guardrails, and cost/performance trade-offs.
Enterprise Architecture Judgment
Ability to communicate clearly with engineers, architects, product teams, partner leaders, and executive stakeholders.
Strong systems thinking across APIs, data flows, identity, security, integration, observability, and operational handoff.
Strong product sense: you can distinguish a platform gap, a configuration issue, a partner delivery issue, and a pattern worth codifying.
Comfort operating in regulated or complex enterprise environments where governance, trust, and delivery risk matter.
Even Better If...
Hands-on Salesforce, Agentforce, Data Cloud, Apex, Flow, LWC, MuleSoft, or multi-cloud architecture experience is preferred.
Salesforce certifications are helpful, but not required if you can demonstrate strong builder evidence and rapid platform learning.
We value candidates who can learn the Salesforce stack quickly and translate broader engineering/AI experience into partner-ready Agentforce patterns.
Experience working with system integrators, partner delivery teams, or complex enterprise implementation programs.
Published technical work: open-source projects, internal platform docs, talks, blog posts, or reusable architecture patterns.
Experience creating maturity models, readiness checks, production-readiness scorecards, or technical review frameworks.
Familiarity with consumption economics, agent cost modeling, TCO, or outcome-based delivery models.
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Engineer the Application Transformation Layer for all Salesforce Applications
This is not just a role; it’s a revolution. Are you ready to architect the next generation of enterprise solutions at the intersection of AI + Data + CRM?
Position Overview
As a trailblazing AI Applications Engineer specializing in modern tools(eg Langchain), you will be the core driver of innovation. Your mandate is clear: design, fine-tune, and optimize for a diverse portfolio of high-impact enterprise use cases like moving entire customizations from one stack to another.
You will be developing state-of-the-art solutions that fundamentally transform how organizations leverage AI in their critical workflows. This requires a mastery of backend engineering, AI Tools, —all focused on extracting the maximum potential from LLMs.
Join interdisciplinary teams to seamlessly integrate these cutting-edge AI technologies into the heart of the Salesforce product ecosystem. Furthermore, you will directly empower almost ALL of our Application teams by collaborating closely to bring their visionary ideas to fruition and by building essential tooling to accelerate their success. This is your chance to build a legacy by defining the future of AI.
Key Responsibilities
AI Application development
Leverage tools such as LangChain to creatively and resourcefully tackle problems, maintaining an open-minded approach to implementation.
Good grasp & experience with full stack development( datamodelling concepts, business logic, UI)
Problem Solving and Communication:
Translating business requirements into viable AI solutions and effectively conveying intricate technical concepts to non-technical audiences.
Proven experience working in cross-functional teams to deliver impactful results.
Ability to effectively communicate and execute with geographically distributed teams.
Experience in a fast-paced technical environment with changing priorities
Ability to develop and ship products in quick increments across multiple versions
Technical Skills:
Strong expertise in using LLMs & AI application frameworks(eg LangChain)
7+ years of professional software development experience
High proficiency in Python and Java programming language
Experience in REST-based API development, API lifecycle management and/or client SDKs development
Solid understanding of both relational and non-relational databases.
Experience with developer tools such as Git and Jenkins
Demonstrated experience of working with ReST and thorough understanding of its fundamentals
Working knowledge of building B2B or B2C SaaS applications using cloud providers such as AWS, GCP, or Azure is desired
Broad knowledge of web standards relating to APIs such as REST, SOAP, XML, WSDL, HTTP, JSON, etc.
Experience with Spring, gRPC, REST and the HTTP protocol
Experience with Agile development methodology
Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available
Office-Flex: work in-person three days per week
Preferred Qualifications
Proficiency in Python and popular AI application frameworks like Langchain
Prior experience in building AI solutions for enterprise software or SaaS platforms.
You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earning's potential.
Responsibilities:
To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market.
You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness.
Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data.
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation.
Daily update of the Salesforce system with accurate customer and pipeline data.Accurate monthly forecasting and revenue delivery.
Required Skills:
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Successfully sold into Large Enterprise Organizations across Industries.
12+ years of enterprise solution sales experience selling CRM, ERP, or similar.
A proven track record of driving and closing enterprise deals.Consistent overachievement of quota and revenue goals.Degree or equivalent relevant experience required.
Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Desired Skills:
Strategic account planning and execution skills.Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in the West Market of India.
Strong technical competence.Passion and commitment to customer success.Ability to sell both an application and deployment of a platform.
Strong time management skills.Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.
Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
We are seeking a strategic, influential, and deeply experienced software engineering executive to lead our cross-platform functions of Delivery & Excellence. This role is designed for a senior technology leader who thrives at the intersection of engineering rigor, operational excellence, and cross-functional alignment across a large-scale, cloud-based enterprise SaaS platform.
The Vice President of Engineering Delivery & Excellence will own the practices, standards, and organizational capabilities that elevate Platform engineering’s quality, reliability, productivity, performance, cost efficiency, and security posture. Platform engineering owns the shared foundation across Salesforce applications, and customers expect industry-leading “SaaS-ilities” that power their business-critical applications. This is not a traditional product engineering leadership role. Instead, this leader will oversee the engineering-wide “ilities”— Performance, Quality, Availability, Productivity, Cost to Serve, Security, and Accessibility—and ensure each becomes a durable, enforced, measurable discipline across all Platform Engineering teams. Fundamentally understanding, advocating, and applying effective and appropriate use of AI and agents to improving all these disciplines is fundamental to this charter and mission.
In some domains you will directly lead an operating organization with deep technical ownership. In others, you will oversee smaller dedicated teams responsible for governance, consulting, tooling, and oversight. Across all areas, you will align and sometimes drive the frameworks, processes, and technical direction required to ensure every product team across Platform Engineering meets the highest operational and engineering excellence bar.
You will be a partner to fellow executives of Product Development engineering reporting to the EVP and the broader engineering operations org. In addition, you will serve as a key member of the platform engineering leadership team and a representative of these critical engineering functions to the broader company. This role is for a change agent—an executive who can set vision, influence product and engineering peers, operationalize excellence at scale, and deliver measurable outcomes.
Own and Drive Engineering Excellence Across the Platform
Establish the strategy, principles, and operating mechanisms for engineering quality, performance, reliability, availability, security, accessibility, and overall delivery excellence.
Ensure these areas are not treated as reactive functions, but as foundational engineering disciplines embraced by every team across the Platform organization.
Provide frameworks, standards, and tooling for these functions, but allow individual organizations within Platform to tailor them to their specific needs and stages.
Lead some of these domains for the entire Salesforce Engineering organization, not just Platform.
Lead Multiple Functional Domains
Responsible for performance, optimization tooling, systemic improvements, and incident prevention.
Oversee smaller domain teams for Quality (Q3), Availability, Security, Accessibility, and Cost to Serve: each responsible for governance, expertise, tooling strategy, consulting, and cross-team enablement.
Partner Cross-Functionally to Drive Adoption and Accountability
Work across Platform leadership: engineering management, principal architects, shared services teams, and product leadership to define standards and ensure consistent, high-quality execution across all products.
Collaborate with cloud-level COOs and EngOps to align Platform’s technical health metrics with broader organizational operating rhythm. Drive technical change and clarity on how to improve key metrics.
Work with leadership groups outside Platform: Office of Accessibility, Globalization team, Product Security, etc.
Influence, align, and enforce engineering-wide norms while building trust and collaboration with peer organizations that report to the EVP of Platform Engineering.
Establish World-Class Delivery Practices
Define the system of delivery: how engineering plans, builds, tests, ships, monitors, and continuously improves. Partner with the broader Salesforce Developer Experience engineering teams and drive the technical evolution needed to support Platform’s CI/CD and test automation, and build and test environment requirements.
Introduce clear quality gates, reliability KPIs,and engineering scorecards to create transparency and accountability across all teams.
Have a constant and consistent focus on ensuring our developer’s productivity, via process, tools, and techniques. Modernize the software development lifecycle with the transformative and emerging AI tools and best practices.
Uplevel Operational Maturity
Ensure the platform meets enterprise-grade requirements for uptime, latency, security resilience, global scale, and end-to-end quality.
Partner with SRE, Architecture, Product, and Security to prevent incidents before they occur and to reduce the cost and frequency of operational friction.
Own and lead the Platform Operational Review monthly meeting, where all aspects of engineering operational excellence will be reviewed across the org.
Represent Engineering Excellence to the Company
Serve as the executive advocate for engineering quality, performance, security posture, accessibility commitments, and operational readiness across the company.
Communicate priorities, tradeoffs, and status to executive leadership, business partners, and customer-facing teams.
Engage With and Be the Voice of Customers
Meet with customers proactively and reactively to understand issues regarding quality, availability, and scalability to influence product and engineering roadmap decisions
Communicate these learnings to the product and engineering org to drive prioritization
Build a High-Impact, High-Trust Organization
Recruit, develop, and retain deeply skilled technical leaders across your domains.
Instill a culture of rigor, metrics, accountability, and continuous improvement.
Lead with empathy, clarity, and a passion for helping engineering teams do the best work of their careers.
These are major areas of cross-platform scope requiring dedicated executive ownership:
Performance Engineering Transformation: Building the performance org, developing platform-wide performance standards, and driving systemic improvements across dozens of services and development groups.
Quality and Test Modernization (Q3): Uplifting test strategy, tooling, automation coverage, quality engineering best practices, and standards for release readiness.
Availability & Reliability Operating Model: Defining availability SLAs, error budget policy, incident prevention frameworks, and reliability processes used across Platform Engineering.
Cost to Serve Reduction: Partnering with infrastructure, cloud operations, and product teams to reduce operational costs, optimize architecture, and drive resource efficiency.
Security Readiness & Compliance: Governance across authentication/authorization patterns, secure development life cycle, vulnerability remediation expectations, and cross-product security posture.
Accessibility Engineering Standards: Ensuring all products align with accessibility requirements and enabling product engineering teams with guidance and tooling.
Developer Productivity: Ensure best in class developer productivity across Platform, via developing and understanding productivity metrics, key tooling and process gaps or issues in the engineering SDLC, and owning the rollout (and sometimes creation) of new productivity enhancements. Smart and effective use of AI is fundamental and implicit to this charter.
Each area above could require owning and delivering common tooling, frameworks, and evaluation methodologies to successfully scale out across the organization.
15+ years of engineering leadership experience, including executive-level leadership of cross-functional engineering teams.
Extensive experience running or influencing shared engineering services, operational excellence functions, performance/reliability engineering, or similar cross-platform disciplines.
A proven ability to elevate engineering standards and operational maturity across large, distributed, multi-team organizations.
A deep understanding of enterprise SaaS “ilities,” including:
Performance engineering and optimization
Quality engineering and automation
Availability, SLO/SLI frameworks, incident management, DR
Cloud cost optimization and financial governance
Security engineering, app security lifecycle, and compliance
Accessibility standards and implementation practices
Demonstrated success driving accountability without direct control, influencing senior engineering leaders through clarity, relationships, data, and strategic alignment.
Excellent executive communication skills, with the ability to articulate complex engineering concepts to C-suite leaders, non-technical stakeholders, and engineering teams alike.
Experience implementing frameworks such as:
DevOps / DevEx
SRE and reliability engineering
Secure SDLC / threat modeling
Quality engineering at scale
Performance engineering maturity models
A bias for action, grounded judgment, and a focus on measurable outcomes.
A passion for building engineering systems that are stable, fast, cost-efficient, secure, and inclusive.
The Help Agent Management team is part of Salesforce's Digital Success Data & AI organization, sitting at the intersection of AI technology and customer support delivery. Agent Managers are a newly defined role for the agentic era, managing Salesforce's Help Agent the same way a Service Delivery Manager manages a human team.
Salesforce's Help Agent is an AI-powered agent available 24/7 on the Salesforce Help Portal, designed to resolve customer support cases without requiring human intervention. As Salesforce's primary self-service support channel, the Help Agent handles thousands of customer interactions daily, making its accuracy, capability, and issue resolution rate a direct driver of customer satisfaction and support efficiency.
The Help Agent Manager for Industries is a critical role on our growing Help Agent Management team, with direct ownership of Help Agent performance across all of Salesforce's Industries Clouds (e.g., Financial Services Cloud, Health Cloud, Manufacturing Cloud, etc). In this position, you will function like a Service Delivery Manager for the Help Agent, owning resolution rate outcomes, skills and capabilities planning, and maintaining a deep partnership with the relevant Industries Technical Support Delivery teams.
This is a Cloud-aligned role with direct responsibility for driving measurable improvement in the Help Agent's ability to autonomously resolve customer cases for Industries customers.
Job Title: Swarm Lead – MDM Technical Support Engineering
Location: Bangalore, India
Experience: 4–6 years
Informatica (from Salesforce) Technical Support Engineering is a world-class technical support function spanning North America, Europe, and Asia Pacific. Our singular mission is to ensure customers achieve maximum success with their Informatica solutions — delivered through deep technical expertise, a culture of ownership, and a relentless focus on customer satisfaction.
We are looking for a technically exceptional Swarm Lead to join our MDM Technical Support Engineering team in Bangalore. In this role, you won't just resolve cases — you'll be the technical backbone of the team, guiding engineers through the most complex MDM SaaS escalations and driving a culture of deep diagnosis and rapid resolution.
As a Swarm Lead, you will serve as the primary escalation anchor for high-priority MDM SaaS cases, lead co-own reviews, and work hand-in-hand with R&D, Product, and PS teams to get to root cause fast. You'll bring structure to chaos, mentor engineers in the trenches, and leverage native AI tools and Claude to supercharge how the team works. If you thrive on technically hard problems, love cloud-native environments, and want to make a real impact — this role is for you.
You are a hands-on technologist who has spent years digging deep into complex SaaS and MDM environments — and you love it. You don't wait for answers; you go find them in Kibana logs, thread dumps, MongoDB explain plans, and APM dashboards. You're equally comfortable mentoring a junior engineer through a tricky case as you are presenting a root cause analysis to R&D.
The AgentExchange team at Salesforce is responsible for how millions of customers discover, install, and activate partner solutions — from agents built on Agentforce to apps on AppExchange. This Product Management Director role is part of the Marketplace Experience team, a product group within AgentExchange focused on the end-to-end journey of finding and deploying solutions inside Salesforce products.
We are looking for a Senior Product Manager to own two of the most critical surfaces in the AgentExchange ecosystem: Embedded Exchanges (how partner solutions surface natively inside Salesforce products like Agentforce, Tableau, and AI Assist) and the Install and Setup Experience (how customers activate what they find). In this role, you shape the product strategy and execution for how Salesforce customers go from discovery to activation — and you measure every step.
This role is based in Bangalore and works directly with the India engineering hub.
AgentExchange is building the trusted platform for discovering, deploying, and managing enterprise applications, AI agents, skills, and partner solutions. Marketplace Experiences owns the critical customer journey from discovering a solution through installation, deployment, onboarding, activation, and long-term success across both traditional and headless experiences.
As the Director of Product Management for Marketplace Experiences, you will define the vision, strategy, and execution for the customer experience across Salesforce-owned properties, embedded marketplaces, and AI-driven distribution channels. This role will evolve alongside the market as customers increasingly discover and deploy solutions through AI assistants, enterprise applications, and third-party ecosystems. You will build products that make installation, setup, and activation effortless regardless of where discovery begins.
This is a highly strategic product leadership role operating across Product, Engineering, UX, Data Science, Trust, Partner, and Platform teams.
What You'll Do
Go-to-Market Strategy
* Define and execute GTM plans for driving Informatica growth through product launches, new features, and market expansions
* Partner with sales and product management to shape sales plays and sales programs based on market and customer insights
* Develop launch tiers and coordinate cross-functional readiness across Sales, Marketing, Support and Renewal teams
Positioning & Messaging
* Craft differentiated positioning and value propositions for target personas, segments and industries
* Develop and maintain a messaging framework that spans the full buyer journey
* Translate technical capabilities into clear, customer-centric benefits
Sales Enablement
* Create high-impact sales tools including pitch decks, battlecards, one-pagers, demo scripts, and objection handling guides
* Develop and deliver training to equip Sales and SE teams with the knowledge to win
* Partner with Revenue Enablement on onboarding and continuous learning programs
Market & Competitive Intelligence
* Conduct ongoing competitive analysis and maintain up-to-date battlecards
* Synthesize customer research, win/loss data, and analyst insights to inform strategy
* Identify emerging market trends and communicate implications to leadership
Demand Generation Support
* Partner with Demand Gen to develop campaign strategy, messaging, and content for activation
* Define audience segmentation, targeting criteria, and key proof points per segment
* Measure and optimize campaign performance in collaboration with Marketing Ops
What We're Looking For
Required Qualifications
* 5+ years of product marketing experience, ideally in B2B SaaS or enterprise software
* Proven track record of executing successful GTM strategies and product launches
* Strong ability to translate technical concepts into clear business value
* Exceptional written and verbal communication skills
* Experience collaborating with Sales, Product, and Demand Gen teams
* Data-driven and outcome focused mindset with the ability to measure and report on marketing impact
Preferred Qualifications
* Experience marketing to enterprise buyers and navigating complex sales cycles
* Familiarity with CRM, data, AI, or platform products
* Background in data management and competitive intelligence
* Experience with Salesforce, Slack, and GTM tools
Success Metrics
* Pipeline influence and contribution from PMM-supported campaigns
* Sales win rate improvement in targeted segments
* Launch readiness scores and Sales enablement adoption
* Competitive win rates vs. key rivals
* Content engagement and utilization rates
Why This Role
* High visibility and direct impact on revenue and growth
* Collaborate with world-class product and go-to-market teams
* Opportunity to shape the narrative for a market-defining product
* Fast-moving environment that values bold thinking and execution
Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way.
With exciting new announcements about infusing AI into the worlds leading Marketing Cloud just this month at our global marketing event, Connections, this is an incredible opportunity to join one of the fastest growing teams at Salesforce.
This role will join a successful team with an incredible culture of focusing on customer success, promoting internally, and giving you the tools and training to thrive in your sales career.
Role Description
We are looking for a driven sales executive with a track record of closing new business. The ideal candidate will have sales experience selling technology that helps transform their customers businesses.
If you love the idea of breaking into new accounts, and helping a customer grow their business using the worlds best Marketing Technology, then this role is for you.
Your Impact
You will be responsible for managing new and existing Enterprise accounts for Finserv & Telco
Handling strategic accounts and relationships across the team
Drive Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence together with the Business Development Manager.
Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
Engage with prospect organisations to position salesforce solutions through strategic value-based selling, case definition, return on investment analysis, references and analyst data.
Own the end-to-end sales process through engagement of appropriate resources such as Core Sales teams, Sales Engineers, Professional Services, Executives, Partners etc.
Accurate weekly, monthly and quarterly forecasting and revenue delivery.
Strengthen client relationships through regular engagement and face-to-face meetings
Basic Requirements
Successful history of net new business and existing business upsell
Software Sales experience
Fluent in German & English
Shown track achievement against targets and metrics
Credibility internally and with customers
Validated sales forecasting abilities and revenue achievement
Consistent overachievement of quota and revenue goals
What You'll Do
Go-to-Market Strategy
* Define and execute GTM plans for driving Informatica growth through product launches, new features, and market expansions
* Partner with sales and product management to shape sales plays and sales programs based on market and customer insights
* Develop launch tiers and coordinate cross-functional readiness across Sales, Marketing, Support and Renewal teams
Positioning & Messaging
* Craft differentiated positioning and value propositions for target personas, segments and industries
* Develop and maintain a messaging framework that spans the full buyer journey
* Translate technical capabilities into clear, customer-centric benefits
Sales Enablement
* Create high-impact sales tools including pitch decks, battlecards, one-pagers, demo scripts, and objection handling guides
* Develop and deliver training to equip Sales and SE teams with the knowledge to win
* Partner with Revenue Enablement on onboarding and continuous learning programs
Market & Competitive Intelligence
* Conduct ongoing competitive analysis and maintain up-to-date battlecards
* Synthesize customer research, win/loss data, and analyst insights to inform strategy
* Identify emerging market trends and communicate implications to leadership
Demand Generation Support
* Partner with Demand Gen to develop campaign strategy, messaging, and content for activation
* Define audience segmentation, targeting criteria, and key proof points per segment
* Measure and optimize campaign performance in collaboration with Marketing Ops
What We're Looking For
Required Qualifications
* 5+ years of product marketing experience, ideally in B2B SaaS or enterprise software
* Proven track record of executing successful GTM strategies and product launches
* Strong ability to translate technical concepts into clear business value
* Exceptional written and verbal communication skills
* Experience collaborating with Sales, Product, and Demand Gen teams
* Data-driven and outcome focused mindset with the ability to measure and report on marketing impact
Preferred Qualifications
* Experience marketing to enterprise buyers and navigating complex sales cycles
* Familiarity with CRM, data, AI, or platform products
* Background in data management and competitive intelligence
* Experience with Salesforce, Slack, and GTM tools
* MBA or equivalent experience
Success Metrics
* Pipeline influence and contribution from PMM-supported campaigns
* Sales win rate improvement in targeted segments
* Launch readiness scores and Sales enablement adoption
* Competitive win rates vs. key rivals
* Content engagement and utilization rates
Why This Role
* High visibility and direct impact on revenue and growth
* Collaborate with world-class product and go-to-market teams
* Opportunity to shape the narrative for a market-defining product
* Fast-moving environment that values bold thinking and execution
About the Role
The AgentExchange team at Salesforce is responsible for how customers and partners find, evaluate, and deploy solutions — from AI agents built on Agentforce to apps on AppExchange. This Senior Product Manager role sits within the Marketplace Experience team, the product group that owns the buyer-facing surfaces of AgentExchange: search, discovery, homepage personalization, and the experimentation program that continuously improves them.
We are looking for a Senior Product Manager to own the search and personalization services and experiences for the AgentExchange marketplace. In this role, you define what buyers see when they search, what gets recommended based on who they are and how they work, and how the team learns from every interaction through a systematic experimentation program. You will work on a cross-functional team that spans engineering, data, Slack Marketplace, Tableau Exchange, Mulesoft Exchange.
What You'll Be Doing
Own the search experience on AgentExchange from the buyer's perspective — diagnosing the current performance gap in search discovery, defining search quality as a measurable product metric, shipping improvements that move buyer engagement and conversion, and running experiments.
Define and drive the buyer-facing GenAI search experience across AgentExchange, including multi-turn conversational search, AI-powered discovery, and relevance optimization. Own the end-to-end search experience across all AgentExchange surfaces within Salesforce, including search ranking, retrieval quality, and personalization to improve customer discovery and engagement.
Drive the personalization roadmap for AgentExchange's authenticated experience — taking Phase 1 (org metadata, installed products, industry signals) and building Phase 2 (behavioral signals, peer benchmarks, AI-generated recommendations) to lift click-through rates and install conversion from the homepage.
What We're Looking For
Required Qualifications
8+ years of product management experience, with direct ownership of a search or recommendation experience at a B2B product or marketplace.
Experience building and scaling a search optimization and experimentation program—not just tuning individual ranking models or running isolated A/B tests, but establishing the experimentation framework, relevance metrics, statistical rigor, and decision-making processes that enable continuous improvement of search quality, ranking, and discovery.
Experience owning a personalization or recommendation surface, with the ability to speak to the product design challenges — cold start, feedback loops, explainability — not just the underlying model.
A track record of making product decisions from behavioral data — shipping small, measuring the result, and deciding whether to scale or kill it before assuming the roadmap is right.
Demonstrated proficiency using AI agents and modern AI development tools to accelerate product discovery, strategy, execution, and delivery, with effective human–agent collaboration workflows.
Strong customer empathy with a demonstrated ability to translate customer research, user feedback, and market insights into product strategy and roadmap decisions.
Preferred Qualifications
Experience with a multi-ecosystem marketplace — where the catalog or the buyer personas come from more than one platform — and have built a coherent discovery experience across those seams.
Experience working as a product consumer of an API platform capability owned by another team, successfully influencing that team's roadmap without owning it.
Active use of AI tools in day-to-day PM work, with an informed point of view on how AI changes the buyer search experience in a B2B context.
Experience building for Salesforce Admin, enterprise IT buyer, or ISV developer personas, or at a self-serve SaaS product with a search-driven discovery funnel.
A related technical degree
Why Join?
You'll shape the discovery layer for a marketplace spanning AI agents, apps, and multiple ecosystems — with real influence over a platform team's roadmap and a direct line from your experiments to what millions of buyers see. It's a rare mix of strategic ownership and hands-on, data-driven product craft.
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We’re looking for a senior-level designer to specialize in breaking down complex technical concepts into clear, easy-to-understand graphics and diagrams. In this role, you’ll drive the design process from concept to final visual, balancing technical accuracy and creativity while staying aligned with brand guidelines.
This role is highly collaborative, partnering closely with technical writers and designers to create visuals that make technical content easier to understand. You should be comfortable independently reading, interpreting, and asking questions related to technical documentation – as well as exploring visual solutions, explaining your design decisions, and incorporating feedback throughout the design process.
This isn’t a role focused on brand campaigns, marketing visuals, or flashy design trends. It’s about creating educational assets that communicate information with absolute clarity and precision. It’s ideal for someone who excels at transforming highly complex topics into clean, easy-to-read graphics and possesses a sharp eye for alignment, visual balance, and meticulous detail.
A significant part of this role involves data model design (we can teach you – not a prerequisite), which requires an immense amount of patience and a skill in spatial problem-solving. You’ll be taking dozens of disparate data points, format them meticulously, and organizing them into a unified, logical structure. If you find the process of untangling a big knot of string, finishing 1000+ piece puzzles, or bringing order to chaos deeply satisfying, you will thrive here.
What You’ll Actually Be Doing
Break down complex ideas into clear, easy-to-understand graphics and diagrams.
Interpret technical documentation and collaborate with subject matter experts to create accurate and effective visuals.
Design icons, illustrations, flowcharts, system diagrams, data model diagrams, and other technical graphics.
Explore multiple design approaches to find the clearest and most effective way to communicate complex information.
Partner closely with technical writers, product managers, and designers throughout the design process.
Present design concepts, explain your thinking, and iterate based on stakeholder feedback.
Manage multiple projects and stakeholders while proactively communicating progress and timelines.
Ensure every deliverable meets brand, accessibility, and documentation standards while maintaining a high level of quality and consistency.
Continuously help refine visual assets, templates, and diagramming approaches to improve the overall documentation experience.
You’re Our Person If
You have 5+ years of experience creating technical graphics, diagrams, or visual documentation.
You can take complex technical concepts and turn them into clear, intuitive visuals.
You have a sharp eye for detail and care deeply about accuracy, consistency, and craftsmanship.
You have strong visual problem-solving skills and know how to balance technical accuracy with clarity.
You prioritize structural logic and clarity over decorative styling, and your portfolio demonstrates an ability to visually simplify and clarify complex concepts.
You're highly proficient in Adobe Illustrator.
You're experienced creating flowcharts, process diagrams, system diagrams, and other technical illustrations.
You're comfortable interpreting technical documentation and conducting research to deepen your understanding of technical concepts.
You're confident presenting your design decisions, collaborating with cross-functional partners, and incorporating feedback throughout the design process.
You're curious about AI and interested in using it to find new diagramming possibilities and speed up your day-to-day workflow.
You're a proactive, organized self-starter who can manage multiple projects, navigate ambiguity, and drive work forward independently.
You possess the patience and spatial awareness required to organize large, complex data models into clean, unified structures without becoming frustrated with over repetitive formatting.
A related degree required.
Even Better If
Familiarity with data models or system architecture diagrams.
Experience with Salesforce, CRM platforms, or enterprise software products.
Background in technology, developer tools, or education industries.
Experience creating visuals for technical documentation, developer content, or product education.
An existing awareness of emerging AI technologies and its industry trends, with an interest in how they can enhance graphics and diagram production.
Experience with Lucidchart and Figma.
About Us
Tableau helps people see and understand data. As the world’s leading analytics platform, we empower everyone from global enterprises to early-stage startups to transform their data into actionable insights. We are passionate about our mission and product, and we value work-life balance, efficiency, and making a difference. As part of Salesforce, we are dedicated to driving customer success through innovation.
Your Impact
You will be the dedicated sales leader for one of our most strategic clients in Korea: a globally recognized leader in the manufacturing industry. Your mission is to forge a deep, strategic partnership with this iconic Korean conglomerate, driving digital transformation by embedding Tableau's analytics platform across their business. You will help them unlock the power of data in everything from manufacturing and R&D to sales and customer experience. This is a high-visibility role focused on strategic growth, executive engagement, and long-term customer success.What You'll Be Doing
Strategic Account Management: Develop and execute a comprehensive account plan for a designated key account, aligning Tableau's solutions with their core business objectives to meet and exceed sales quotas.
Executive Relationship Building: Build and maintain strong, C-level relationships across the client's organization, acting as a trusted advisor on their data and analytics journey.
Full-Cycle Sales: Drive the entire sales cycle from opportunity identification to closure, expertly managing a complex pipeline and navigating large enterprise procurement processes.
Team Leadership: Lead a virtual account team of Sales Engineers, Customer Success Managers, and other specialists to deliver compelling product demonstrations, evaluations, and comprehensive solutions.
Pipeline & Forecasting: Meticulously manage and track all customer and transactional information in Salesforce (CRM), providing accurate and regular reporting of your pipeline and forecast.
Market Expertise: Serve as an expert on the competitive landscape, staying current with industry trends, and effectively communicating Tableau’s value proposition.
Who You Are (Required Skills & Experience)
Languages: Business level fluency in Korean is a must, and business proficiency in English is a plus.
Industry Experience: You have 10+ years of enterprise software sales experience, with significant experience selling into the Korean manufacturing or automotive industry.
Client Expertise: You possess a deep understanding of the Korean Chaebol business culture and have a proven track record of successfully selling to large conglomerates. Direct experience selling into a major Korean automotive group is a significant advantage.
Proven Performer: You have a history of consistently overachieving sales quotas and experience managing complex, seven-figure software deals.
Solution Seller: You are an expert in value-based or solution selling of enterprise SaaS platforms (e.g., BI, data analytics, CRM, ERP).
Go-Getter: You are self-directed, resourceful, and have a strong work ethic. You are driven to build strategic relationships and maximize account revenue.
Excellent Communicator: You have outstanding presentation and communication skills, with the ability to articulate complex concepts clearly and persuasively to both technical and business audiences.
Technically Savvy: You are proficient with CRM systems (Salesforce preferred) and other business tools. A Bachelor's Degree or equivalent experience is preferred.
Company Builder: You are always on the lookout for great talent to help us continue building one of the best companies in the world.
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.
Job Details: We’re looking for a talented and collaborative ethics and compliance professional with significant investigations, public sector ethics and enablement experience in high-risk regions to join our Office of Global Ethics & Integrity as a Director/ Senior Corporate Counsel. The ideal candidate should be willing to take on new challenges and grow our regional presence. This member will join the Global Ethics & Integrity team in one of our India offices handling ethics for operations in India and in the broader JAPAC region and will otherwise collaborate with the regional and global teams. This role requires an office presence 3 days per week and international travel may be required.
Responsibilities with oversight from the Regional Head of Global Ethics & Integrity:
Conduct internal investigations of non-HR Code of Conduct matters across the JAPAC region (and other regions as needed)
Build trusted relationships with key stakeholders and regional leaders
Advise internal business partners on ethics-related issues
Prepare and lead enablement sessions on policies and topics owned by Global Ethics & Integrity
Perform regional policy and program gap analyses; develop and manage resulting action plans
Enhance anti-bribery, anti-corruption, anti-fraud, global trade, public sector ethics, and political law programs
Identify and review potential conflicts of interest between Salesforce and external parties
Review gift and entertainment submissions for compliance with internal policy and applicable law
Support global investigations, trainings, and policy rollouts as needed
Manage outside counsel work and billing across a variety of matters
Drive operational efficiency through risk-based scaling
Partner cross-functionally with sales, alliances, business technology, and operational teams
Help identify and mitigate compliance risks, enhance monitoring efforts, and foster a culture of compliance
Required Skills / Experience
Substantial experience as a qualified solicitor, lawyer, controller, compliance official, or auditor with an ethics and compliance focus (anti-corruption preferred)
Deep knowledge of the FCPA, UK Bribery Act, and anti-corruption laws in JAPAC (including India's Prevention of Corruption Act)
Experience conducting internal investigations and supervising outside counsel
Expertise in e-discovery, including platform familiarity, search design, review, and QC
Familiarity with regional privacy and whistleblower requirements and best practices
Knowledge of government procurement vehicles and processes in the region (preferred)
Strong analytical, organizational, and communication skills, including presenting to senior executives and drafting legal advice
Ability to manage multiple projects simultaneously — independently and as part of a global team — in a fast-paced environment
Proactive, deadline-driven mindset with the ability to work well under pressure
Experience developing compliance training and working cross-culturally in an international setting
English required; additional languages a plus
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
The Named Account Executive creates, identifies and closes sales for the Salesforce Marketing Cloud within a specific geographical region. As the individual who represents the Salesforce Marketing Cloud and drives the revenue, this person must be a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals.
Responsibilities:
Create and drive revenue within the Enterprise & Commercial Accounts in the Philippines
Generate business opportunities through professional networking and cold-calling.
Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
Meet and exceed all quarterly and annual sales quotas.
Own the sales cycle - from lead generation to closure.
Develop strategic enterprise business plan.
Maintain account and opportunity forecasting within our internal SFA system.
Ensure 100% customer satisfaction and retention.
Requirements:
A proven sales hunter and closer.
Strong preference for Digital Marketing in enterprise sales experience.
Proven track record of sales excellence in the Philippines
Be able to work independently & as part of a team in a fast pace, rapid change environment.
Superior professional presence and business acumen.
Experience selling at the "C" level - CMO is a plus.
Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Note: By applying to the Named Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Do you want to be part of an outstanding team that is experiencing tremendous success in selling to the UK Aero & Defence Sector? Do you have deep experience in complex transformation projects? Come join us at the Salesforce Solution Engineering team! As a Lead Solution Engineer, you will be a lead architect of the "Agentic Enterprise," helping our customers unify humans and AI agents to drive profitable growth through Agentforce. Through collaboration with the customer, the Products team, and Professional Services, the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation.
The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.
As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Responsibilities:
Coordinate and lead the entire solution cycle through close collaboration with other teams.
Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions for Aero and Defence industry..
Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
Attain quarterly and annual objectives assigned by management.
Respond efficiently to RFPs.
Lead the technical side of the sales cycle.
Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
Design and prototype agentic workflows using Agentforce to solve complex business challenges.
Guide clients on the strategic shift from legacy CRM workflows to an Agentic data platform where AI drives actionable insights.
Required Qualifications:
5+ years of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation.
Expertise in Agentforce for aero and defence industry,, including autonomous AI design and the development of human-agent collaborative strategies.
Experiences of selling into customers across the UK in the sector
Salesforce, and/or certifications related to Artificial Intelligence, specifically generative AI and LLM concepts
Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers.
Proven oral, written, presentation, and interpersonal communication and relationship skills.
Proven time management skills in a dynamic team environment.
Ability to work as part of a team to tackle problems in dynamic, energising environments.
Inquisitive, practical, and passionate about technology and sharing knowledge.
Loves to be the first to know something and to understand why and how things happen.
Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
Good at explaining ideas and finding ways to keep people’s attention.
Willing and able to travel occasionally.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience, etc.).
Job Description
We are seeking proven sales performers to help us grow our loyal customer base for our ESMB segment in North India. This is a role for someone who is a hunter and hungry for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the North India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.
Responsibilities:
- Developing and managing relationships within our ESMB segment focusing on customers in North India.
- Managing complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications.
- Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers.
- Demonstrating our product via the Web.
Requirements:
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- 3 to 9 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales.
- Successful track-record managing deals with customers in North India.
- Consistently over-achieved quota (top 10-20% of company) in past positions.
- Experience managing and closing complex sales-cycles.
Desired Skills:
- Strong and demonstrated written and verbal communications skills.
- Previous Sales Methodology training preferred.
- CRM experience preferred.
- Ability to work in a fast pace, team environment.
- Strong customer references.
- Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
GB Account Executive — UK
Are you a sales professional who thrives on helping customers solve complex problems with technology? We're looking for a GB Account Executive to join our UK team, owning a portfolio of named Financial Services accounts with 1,000–4,500 employees.
What you'll do:
Sell the full Salesforce platform across your named accounts
Build and execute account strategies, aligning internal resources to customer goals
Serve as a trusted digital advisor — deeply understanding your customers' challenges and connecting them to the right solutions
Partner with product and technical specialists to drive customer outcomes
What we're looking for:
Proven experience in technology solution sales, including managing complex sales cycles and meeting quota - selling into the Financial Services sector
Strong territory and account planning skills
Ability to build value propositions tailored to each customer's goals
A collaborative approach — knowing when to bring in the right people and resources
Why Salesforce:
Innovation: Work with our AI and cloud platform at the forefront of enterprise technology
Impact: Help customers across industries transform how they work
Growth: Access to mentorship, professional development, and clear career pathways
At Salesforce, our Product Marketers craft inspirational stories and deliver ground-breaking product demos to people around the world. We develop product messaging and positioning, go-to-market (GTM) programs, campaigns, events, and sales enablement. Our success is defined by our ability to deliver relevant content that generates material pipeline, helps our sellers close deals, and ultimately, unlocks new customers.
We are looking for a creative, motivated, and strategic Senior Product Marketing Manager (PMM) to join our Salesforce Trusted Services product marketing team.
What are Salesforce Trusted Services?
Trusted Services represent Salesforce’s advanced security, compliance, and resilience portfolio. As enterprises race to deploy AI agents at scale, Trusted Services provide the critical guardrails they need to manage risk. Our product portfolio empowers customers to safely scale as an agentic enterprise without compromising on trust, data privacy, or regulatory compliance.
Our product suite includes:
Salesforce Shield: Combines Event Monitoring, Platform Encryption, Field Audit Trail, and Data Detect to discover, monitor, and encrypt sensitive data.
Security & Privacy: Security Center (centralized security posture management) and Privacy Center (data privacy and consent management).
Resilience & Governance: Backup & Recover, Archive, and Data Mask & Seed to ensure business continuity and secure sandbox environments.
In this role, you will lead the positioning of a set of these high-growth products, working cross-functionally with marketing, sales, and product teams to translate technical capabilities into high-impact business value.
Define the Value Proposition: Lead and create the core value proposition, messaging, and selling points specifically tailored to Security, Compliance, IT, Privacy and GRC (Governance, Risk, and Compliance) buyer personas.
Fuel our GTM Engine: Position Trusted Services as the indispensable foundation for Agentforce and Headless 360. Educate the market on how our solutions allow businesses to deploy AI agents safely at scale.
Fuel the Sales Pipeline: Translate our marketing and industry-focused security initiatives into actionable, repeatable programs that help our sales teams spark interest, progress deals, and deliver revenue growth.
Empower the Field: Develop highly scalable enablement, messaging playbooks, and interactive demos to train sales teams on how to position security and resilience as a business accelerator rather than a blocker.
Drive Cross-Functional Alignment: Build consensus, alignment, and engagement across Product Management, Campaigns, Creative, Sales, Pricing Strategy, and Customer Success.
Experience: 5-7+ years of experience in product marketing, industry marketing, or corporate marketing. (SaaS, cybersecurity, or enterprise software marketing experience is highly preferred).
Communication Mastery: Exceptional written and verbal communication skills, with a proven ability to translate complex technical architectures (such as encryption, auditing, and AI guardrails) into clear, compelling business narratives.
Strategic Copywriting & Storytelling: A strong portfolio demonstrating your ability to strategize and craft compelling product messaging, whitepapers, pitch decks, and digital content.
Tactical Execution: Comfort with rolling up your sleeves to drive hands-on tactical execution—from deck building to demo scripting and event planning.
Ambiguity to Action: Natural ability to pick up and lead new projects even in the face of ambiguity or fast-moving product shifts (like rapid advancements in generative AI and GRC regulations).
SaaS & Platform Domain Expertise: Strong familiarity with the Salesforce ecosystem (and/or other enterprise SaaS and B2B technology platforms).
Security/Compliance Literacy: Prior experience marketing cybersecurity products, compliance tools, or data-governance suites (knowledge of GDPR, HIPAA, SOC2, or general GRC frameworks is a massive plus).
Sales and GTM Strategist: Deep understanding of B2B sales motions, buyer journeys, and how sellers engage customers across the funnel
AI-First Mindset: Eager and passionate about learning and applying evolving AI tools (such as generative writing aids, prompt engineering, and visual aids) to elevate your product marketing deliverables.
Natural Collaborator: Highly empathetic relationship builder who thrives in a matrixed organization and enjoys partnering across diverse global teams.
We are seeking an execution-focused, highly organized Director, Product Strategy to serve as the critical operational anchor and business partner to the Cloud COO organization. Your core mission is to manage, track, and accelerate the global execution and growth of our Agentforce market adoption playbooks.
In this high-visibility role, you will act as a force multiplier for the Cloud business unit. You will combine disciplined, enterprise-grade program management with executive-level operational stewardship—driving cross-functional accountability, running leadership operating rhythms, and clearing organizational roadblocks. Rather than designing abstract frameworks, you will own the operational execution of the Agentforce blueprint, ensuring teams across Product, Finance, Marketing, and Sales execute timelines seamlessly.
COO Business Partnering & Operational Stewardship: Act as the operational right-hand to the Cloud COO leadership team. Help shape leadership agendas, capture action items across complex stakeholder groups, and drive follow-through to ensure corporate alignment.
PMO & Governance: Establish, scale, and lead a rigorous PMO governance framework for the Agentforce global GTM rollout. Define program workstreams, map multi-stakeholder dependencies, track milestones, and aggressively mitigate timeline risks.
Rhythm of the Business (RoB): Own the end-to-end orchestration of the operational cadence for Agentforce, including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), leadership staff meetings, and state-of-the-readiness syncs.
Cross-Functional Accountability: Act as the primary connective tissue between Product Management and field execution teams. Hold regional sales theaters, product ops, and enablement teams accountable to launch timelines and G4G (Go for Growth) framework deliverables.
Executive Communications & Reporting: Synthesize program status, operational blockers, and performance metrics into crisp, highly visual status dashboards, executive briefs, and presentations tailored directly for C-suite and executive review.
Operational Readiness Tracking: Oversee the operationalization of Agentforce, tracking that field teams are properly enabled, incentivized, and aligned to support the new product hierarchy structures.
Experience: 8+ years of experience in Enterprise Program Management, PMO Leadership, Business Operations, or an operational business partner role within a high-growth SaaS or technology environment.
Project Management Mastery: Proven track record of managing massive, multi-faceted, matrixed corporate programs from initiation through global launch. Expert-level capability in establishing governance, defining KPIs, and using tracking methodologies to deliver programs on time.
Executive Presence: Outstanding leadership presence with the ability to navigate complex organizational dynamics, challenge leadership assumptions constructively, and corral cross-functional teams toward shared operational goals without direct authority.
Operational Execution: A pragmatic focus on execution mechanics—knowing how to break down complex goals into workstreams, assign clear ownership, and build repeatable, structured processes.
Communication Artistry: Exceptional verbal and written storytelling skills, with a native ability to turn messy status updates into clear, concise, and structured executive dashboards and presentations.
Education: Bachelor’s degree in Business, Operations, Engineering, or a related field.
Formal certifications in project management or change management frameworks (e.g., PMP, PgMP, Agile, Prosci).
Prior experience directly supporting a business unit COO, General Manager, or C-suite executive in an operational management or chief-of-staff-style capacity.
Strong familiarity with the Salesforce platform ecosystem (Data Cloud, Sales Cloud, Service Cloud) and a functional understanding of how Agentforce integrates across the platform.
We are thrilled to offer an exceptional opportunity for a visionary Presales professional to join our team, focused on revolutionizing the Retail and Consumer Goods vertical in Bangalore, India! This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms. We are seeking a candidate who is not only proficient in Presales but is also deeply passionate about driving impactful change and fostering continuous learning and personal growth.
The ideal candidate will have a proven track record of partnering with Retail and Consumer Goods organizations to drive tangible business outcomes through cutting-edge technology solutions. They should possess a keen ability to engage with both business and technology leaders at the highest levels, effectively communicating the transformative power of Salesforce.
More than just presenting features, we are looking for someone who can passionately articulate the profound business value that comes from embracing change and leveraging Salesforce as a strategic partner in this journey towards digital transformation.If you are an innovative thinker who is enthusiastic about your work, dedicated to ongoing learning, and driven by the prospect of personal and professional growth, we encourage you to apply.
Typical Day of a Solution Engineer:
Strategic Partner: Collaborate closely with Sales teams to navigate territories, fostering productive relationships with prospects and existing customers.
Insightful Discovery: Lead outcome-driven conversations to deeply understand and define customer business requirements during discovery calls.
Visionary Solutions: Co-create future visions for customers on the Salesforce platform, aligning short and long-term goals to drive digital transformation.
Dynamic Demonstrations: Bring visions to life through compelling product demonstrations, showcasing the versatility and potential of our platform.
Continuous Growth: Engage in ongoing training and certification programs to expand and maintain expertise, staying ahead of industry trends.
Feedback Champion: Act as a liaison between product and enablement teams, offering valuable field insights to drive solution evolution and enhancement.
Trusted Advisor: Share expert perspectives on the business value provided by our solutions, building confidence and trust with potential customers.
If you're passionate about driving meaningful change, facilitating impactful conversations, and delivering innovative solutions that drive business outcomes, we invite you to join us in shaping the future of Salesforce-powered transformation.
Specific Responsibilities:
Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation.
Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
Be an innovator who can build new solutions using out-of-the-box thinking.
Engage with business users to build solution presentations, demonstrations and prototypes.
Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
The ability to authoritatively present and articulate the business value to managers and executives of all levels.
Deliver functional and technical responses to RFPs/RFIs.
Work as an excellent teammate by chipping in, learning and sharing new knowledge.
Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
Lead multiple customer engagements concurrently.
Be self-motivated, flexible, and take initiative.
Required Skills:
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Bachelor’s degree in Computer Science, Engineering, Business, or equivalent professional experience.
A minimum of 2-4 years of relevant experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
Relevant Industry Experience into Retail & Consumer Good
Strong focus and experience in pre-sales or implementation is required.
Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw ‘Day in life of’ across different LOBs.
Business Analysis/ Business case/return on investment construction.
Experience in sophisticated solution selling to Enterprise customers
A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
Outstanding presentation and demonstration skills.
Salesforce is seeking a Principal Software Engineer (PMTS) to join the Agentforce Process Intelligence team, building process mining and optimization capabilities within the Agentforce platform. You will act as a technical leader across one or more teams, owning the end-to-end architecture of backend services and full-stack applications that enable enterprise customers to discover, simulate, and optimize their business processes at scale.
This role sits at the intersection of large-scale distributed systems, data-intensive analytics, and cloud platform engineering. You will be a leading technical representative across the application stack, negotiating interfaces with peer teams, driving architectural alignment across the product, and setting the bar for non-functional quality — availability, multi-tenancy, security, and performance across Java and Python application services.
Your Impact
• Drive the architecture, design, implementation, and delivery of secure, highly scalable backend services deployed on Kubernetes in a cellular, multi-AZ cloud architecture, and act as the technical leader for one or more teams..
• Set the long-term technical vision (≈12–18 month horizon) for the Backend / Full-Stack pillar, including the evolution of Java-based application services (Spring Boot, Hibernate 6+, JPA) and companion microservices toward a pooled multi-tenant model with end-to-end tenant isolation..
• Own the architecture for Python-based data processing services and ETL pipelines that feed large-scale data ingestion and transformation, ensuring contracts with the data platform layer are clean and forward-compatible..
• Lead the API strategy powering the pillar's headless architecture: own the design, versioning, deprecation policy, and long-term contract stewardship for public and internal APIs that expose Process Intelligence capabilities to Agentforce agents, Salesforce clouds (Data Cloud, Sales, Service, Field Service), and external customers..
• Architect database consolidation and migration efforts using PostgreSQL, Liquibase, and connection pooling strategies, and validate the technical plans your teams produce against scalability, availability, and tenant-isolation requirements..
• Drive integration with big data query and processing layers (distributed query engines, columnar storage formats) so analytical workloads route correctly and meet SLOs..
• Architect authentication and authorization integrations with identity providers (session-based auth, mTLS for service-to-service communication) and partner with Security on threat modeling, AppSec, and AI safety guardrails for new features..
• Define SLIs and SLOs for the team's features and services in partnership with Product, design rollout strategy and telemetry that spans pre-release / canary / stagger periods, and lead service ownership: on-call rotations, ops and readiness reviews, runbooks, and automation..
• Set test strategy across the pillar — unit, integration, functional, regression, performance — and approve test plans for cross-team initiatives..
• Write architectural documents, design specifications, and test plans for projects that span multiple teams; lead and participate in design reviews; and provide constructive feedback on peer teams' designs..
• Shape the team through reviews and backlog stewardship: coach LMTS and SMTS engineers primarily via design and code reviews, manage the technical backlog so team goals and long-term technical debt are both addressed, and propose standards where they don't yet exist across the organization..
• Raise the technical bar of the pillar and the wider org: serve as a bar-raiser on PMTS/LMTS interview panels, calibrate LMTS to PMTS growth on peer teams, and shape hiring criteria for senior technical roles..
• Represent the team to VP-level engineering leadership, Product, and external stakeholders — clearly and concisely explaining initiatives, high-level architectures, and trade-offs; act as a technical liaison for Customer Trust when needed..
• Champion Customer Trust within the team: reinforce non-functional requirements and engage directly with customers to validate that features solve real problems..
• Act as the senior technical owner for enterprise customer integration engagements — partner with customers, integration partners, and peer cloud teams to unblock complex integrations, ratify integration patterns, and translate customer requirements into forward-compatible API contracts..
• Lead collaborative incident response: facilitate sev-1/sev-2 bridges, drive root-cause analysis and follow-through on corrective actions, and contribute directly to live production issues alongside the on-call engineer when the situation demands it..
Required Qualifications
• 10+ years of professional software development experience, with a proven track record of shipping enterprise SaaS at scale and operating in a Principal-level technical leadership capacity..
• Strong proficiency in Java and Python, with production-level fluency across both in real systems..
• Deep experience with Java backend frameworks: Spring Boot, Hibernate/JPA, Tomcat, and relational database integration (PostgreSQL, MySQL)..
• Architectural expertise in relational databases, data modeling, schema migration tools (Liquibase, Alembic), and query optimization..
• Deep experience with multi-tenant SaaS ecosystems and cloud platform engineering, including tenant-isolation patterns across database, cache, and storage layers..
• Experience designing, operating, and evolving highly available distributed systems on AWS or comparable cloud platforms, with 99.99%+ availability targets..
• Expertise in containerization and orchestration (Kubernetes, Docker) in production environments..
• Expertise in REST API design, service mesh architectures, and mTLS / zero-trust security models..
• Proven experience leading API strategy for a headless / API-first product — public API design, versioning, deprecation, and developer-experience stewardship across consuming teams and external partners..
• Experience with big data technologies: Apache Spark, Trino/Presto, Parquet, Iceberg, or similar columnar/lakehouse formats..
• Demonstrated ability to drive proactive threat modeling and partner with security/compliance on AppSec, vulnerability management, and AI safety considerations for new features..
• Experience with automated testing including unit, integration, and functional testing (JUnit, pytest, Selenium, Playwright), and a track record of defining test strategy for complex, cross-team systems..
• Demonstrated ownership of production incident response at enterprise scale — leading bridges, driving RCA, and translating incidents into durable engineering investments (observability, resilience patterns, rollout safety)..
• Track record of acting as the senior technical contact for enterprise customer integrations — negotiating contracts, unblocking integration engagements, and shaping product direction based on customer signal..
• Proven ability to lead technical initiatives across multiple teams, mentor LMTS/SMTS engineers, and drive architectural alignment across organizational boundaries..
• Exceptional communication skills including the ability to present technical strategy and trade-offs to VP-level engineering leadership, Product, and external customers..
• A related technical degree required..
Preferred Qualifications
• Proficiency with Python backend/data frameworks (SQLAlchemy, FastAPI or Flask) and data processing libraries (PySpark, Pandas)..
• Experience with Redis (caching, pub/sub, session management) and S3-based storage patterns..
• Experience leveraging AI capabilities for SDLC automation — context-aware code generation, code review workflows, automated testing, vulnerability detection and remediation, and/or CI/CD optimization..
• Experience with Agile development methodologies, test-driven development (TDD), and zero-downtime deployment patterns (blue/green, rolling releases)..
• Familiarity with the business process management, process mining, or workflow automation domains..
Note: By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background.
The Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.
This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform — accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field.
Lead end-to-end customer migration engagements — owning technical delivery, project health, and successful go-live outcomes.
Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.
Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.
Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account.
Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions.
Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion — reducing manual effort and compressing delivery timelines.
Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality.
Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.
Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption.
Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.
Act as the technical point of contact during major migration incidents — coordinating with Engineering and Product to protect the customer's operations during cutover phases.
Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.
8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations.
Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.
Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations.
Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery.
Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau).
Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.
Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist).
Prior experience as an individual contributor leading multi-million dollar transformation engagements.
Salesforce AI Associate or Agentblazer certifications.
You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology — with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.
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The Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.
This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform — accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field.
Lead end-to-end customer migration engagements — owning technical delivery, project health, and successful go-live outcomes.
Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.
Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.
Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account.
Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions.
Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion — reducing manual effort and compressing delivery timelines.
Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality.
Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.
Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption.
Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.
Act as the technical point of contact during major migration incidents — coordinating with Engineering and Product to protect the customer's operations during cutover phases.
Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.
8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations.
Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.
Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations.
Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery.
Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau).
Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.
Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist).
Prior experience as an individual contributor leading multi-million dollar transformation engagements.
Salesforce AI Associate or Agentblazer certifications.
You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology — with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Technical Migration Delivery Sr Lead - Data 360 or Tableau Cloud", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR351866", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/West-Virginia---Washington-DC-Metro---Remote/Senior-Director--Technical-Engagement_JR351971", "External_Job_Posting_Start_Date": "2026-07-29", "Government_Background_Check_Statement": "This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.", "Job_Description": "The Services Sales Solutions Architect Senior Director plays a critical role in the presales process and setting customers up for success by prescriptively shaping, scoping and solutioning applications and functionality leveraging Salesforce Core/PSS and Salesforce related clouds products. Additionally, they will manage a team of Services Sales Solutions Architects. This person serves as a trusted technical advisor to Salesforce customers, providing guidance to Sales & Professional Services teams on Salesforce Core/PSS and Data 360 capabilities and level of effort for implementation, bringing synergies across each customer’s implementations, ensure project implementations are positioned to deliver the highest levels of customer satisfaction, and manage and develop a skilled team of Architects. They are platform experts who are accountable for the oversight of our technical solution approach, quantifying business value and aiding the sales teams to scope the expected outcomes of the engagement. They are internally and externally recognized as a business, industry and product leader.
This may include the following:
Deep understanding of Salesforce Core/PSS (government solutions preferred)
Ability to scope Salesforce projects (and integration with ancillary technology stacks)
Pre-Sales solutioning in conjunction with the Solution Engineers
Rapid Prototyping using the latest AI acceleration tools
Bringing public sector expertise and perspective
Ability to drive better outcomes through extensive platform expertise
Create deep alignment with customer IT leaders
Executive Relationship building
Responsibilities:
Lead and support a team of Architects
Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
Bring best practices to each client engagement through your deep platform expertise by providing Subject Matter Expertise related to Salesforce Core/PSS products
Review and monitor other architects work, provide peer reviews and timely feedback
Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
Successfully manage multiple strategic clients simultaneously
Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
Show continued professional growth and development
The ideal candidate will have:
A successful track record of working effectively in a highly matrixed and fast-growing organization.
Be a proven leader that can grow the competency of their team
A skill in correctly sizing and scoping Salesforce Core/PSS projects.
A passion and belief in the unique value of professional services in a cloud software company.
The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce.
The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple stakeholders.
The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it adds value to their overall enterprise architecture.
Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.
Must Have Qualifications & Skills:
5+ years of direct experience delivering and/or overseeing applicable solutions.
12+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
2+ years of sizing and scoping applicable projects.
Salesforce System Architect Certification (or comparable)
Ability to travel; up to 25%
Preferred Qualifications & Skills:
Certified Technical Architect
5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects
5+ years of enterprise-level project or program management experience
Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational acumen
Delivery focused: Previous experience leading teams of architects to delivery complex Solutions
Excellent analytical & problem solving skills
Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
Also known as a Pre-Sales Engineer, Solution Consultant, or Sales Consultant, a Salesforce Solution Engineer is a trusted advisor who partners with customers to understand their unique business challenges and translates them into tailored technology solutions. With a focus on removing technical barriers to co-create customer success, the Solution Engineer delivers compelling demonstrations and helps drive strategic roadmaps that showcase the power of the Salesforce platform.
The Industry Solution Engineer is a scale-focused, field-empowering role that goes beyond traditional pre-sales by playing a critical part in building and scaling industry-specific solution assets across the Manufacturing, Automotive, and Energy & Utilities verticals. As a member of the PACE Industry Solutions Scale Team (also known as the PACEmakers), you will blend deep Manufacturing industry and AI expertise with a passion for repeatability — building reusable assets, driving field enablement, and supporting high-impact customer engagements across the vertical. This highly visible role will empower you as a thought leader in your space; you will drive innovation, collaboration, and consistency across go-to-market efforts, partnering with a wide variety of teams including Solutions, Product, and the COE.
What You Will Be Doing:
What We’re Looking For:
Preferred Qualifications:
Salesforce seeks an experienced lead attorney for the role of Senior Director, Legal, to support our dynamic Public Sector Sales business. This individual will play a key role in advising Salesforce's U.S. Public Sector sales organizations across several areas, including: (i) structuring transactions and drafting and negotiating sales agreements and Statements of Work; (ii) partnering with security operations, revenue recognition, sales operations, technology operations, and other stakeholder teams to ensure agreements are consistent with internal corporate policies and processes; and (iii) providing legal advice and counsel on a wide array of issues, including compliance matters. The role involves managing a team of legal professionals, engaging with senior executives, and ensuring that transactions within the Public Sector Sales Operating Units are completed in a customer-centric, timely, and transparent manner. This is a senior role within the Legal Department requiring in-depth experience in commercial transactions, team leadership, and advising senior business executives.
Responsibilities:
Serve as a trusted adviser to senior leadership
Act as supervising attorney for Public Sector Sales transactions
Negotiate and draft sales agreements, Statements of Work, and other agreements with customers in support of U.S. Public Sector organizations
Identify and implement legal process improvements to support efficient deal closure; assist in developing training materials and deliver training to the business on relevant legal topics and best practices
Provide legal advice and counsel on compliance matters
Collaborate with legal team members on drafting and negotiating contracts for sales, product support, non-disclosure, and other agreements with customers and partners related to complex sales engagements
Partner with revenue recognition, sales operations, technology operations, and other stakeholder teams to ensure agreements are consistent with internal corporate policies and processes
Partner with Sales and other internal business constituents throughout the customer lifecycle to ensure customer success and to protect Salesforce's interests
Ensure all negotiations reflect our core values of trust and transparency
Required Skills/Experience:
Undergraduate degree and law degree from accredited institutions
Active bar admission in one or more states
10+ years of experience in contracts law
Demonstrated success leading a team of legal professionals
Collaborative and transparent approach when working with key internal and external stakeholders
Security clearance strongly preferred; deep familiarity navigating classified environments and working with U.S. government agencies
Strong expertise in government contracting, including global public sector frameworks and compliance considerations
Experience with commercial item sales to government, including a solid understanding of procurement pathways and constraints
Excellent written and verbal communication and negotiation skills
Highly responsive and service-oriented approach
Ability to organize, prioritize, and manage deadlines in a fast-paced and demanding work environment
Ability to build and maintain strong working relationships with senior executives and other internal clients
Sound and practical business judgment
Empathetic and collaborative working style
Desired Skills/Experience:
Passion for Artificial Intelligence and a growth mindset
Substantive expertise in software-as-a-service transactions
Substantive experience with CRM, platform, and marketing services agreements
Substantial experience supporting sales departments as an internal partner
We are looking for a proactive and detail-oriented Anti-Corruption Manager to join the third party anti-corruption team within Salesforce’s Global Ethics & Integrity team. This role focuses on performing third party due diligence, mitigating compliance risks, and managing complex projects to further develop, enhance, and scale compliance programs while leveraging AI platforms and data tools to streamline risk-based processes. You will collaborate cross-functionally to drive operational efficiency and foster a culture of compliance across our global operations.
You’ll be a key member of the Salesforce Legal team ensuring Salesforce conducts business with third parties in accordance with the highest legal and ethical standards. We’re looking for someone who is willing to take on new challenges and will identify opportunities for enhancement with a focus on AI-driven solutions as we build out existing programs and related processes.
With oversight from the Director, Third Party Anti-Corruption, Global Ethics & Integrity:
Perform anti-corruption due diligence on prospective third-party partners, recommend appropriate risk controls, remediate reports of adverse partner information
Analyze partner transactions to identify corruption risks and recommend mitigation actions
Assist with audits of high-risk third parties
Assist management in identifying and mitigating compliance risks, enhancing and implementing compliance monitoring efforts and fostering a compliance culture
Manage projects to scale anti-corruption compliance processes, driving operational efficiency and delivering high-quality work efficiently
Leverage AI platforms, data tools, and systems to ensure a risk-based, streamlined approach to compliance operations
Identify, develop, test, and implement enhancements to anti-corruption policies and procedures, due diligence frameworks, and systems
Work cross-functionally and build relationships with sales, alliances, business technology, and operations teams to advance compliance objectives
Communicate insights from data, analyses, and findings clearly and concisely – visually, orally and in writing
3–5 years of experience in ethics and compliance, with exposure to third-party anti-corruption or partner due diligence
Bachelor's degree or equivalent experience
Familiarity with the FCPA, UK Bribery Act, and other anti-corruption laws
Strong analytical and problem-solving skills with close attention to detail
Proven ability to manage competing priorities independently in a fast-paced environment
Strong written, verbal, and interpersonal communication skills; able to present data and findings clearly to varied audiences
Collaborative, proactive, and adaptable — comfortable working with geographically dispersed, cross-functional teams
Experience with compliance tool development or AI platforms
Proficiency with Salesforce, Tableau, Slack, or similar tools
We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!
Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases.
Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets.
At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change.
Role and Responsibilities
Technology You'll Use
Qualifications You'll Need to Be Successful
Do you want to be part of an outstanding team that is experiencing tremendous success in selling to the UK Manufacturing & Automotive Sector? Do you have deep experience in complex transformation projects? Come join us at the Salesforce Solution Engineering team! As a Lead Solution Engineer, you will be a lead architect of the "Agentic Enterprise," helping our customers unify humans and AI agents to drive profitable growth through Agentforce for Manufacturing and Automotive. Through collaboration with the customer, the Products team, and Professional Services, the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation.
The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.
As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Responsibilities:
Coordinate and lead the entire solution cycle through close collaboration with other teams.
Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions for Manufacturing and/or Automotive industry..
Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
Attain quarterly and annual objectives assigned by management.
Respond efficiently to RFPs.
Lead the technical side of the sales cycle.
Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
Design and prototype agentic workflows using Agentforce to solve complex business challenges.
Guide clients on the strategic shift from legacy CRM workflows to an Agentic data platform where AI drives actionable insights.
Required Qualifications:
5+ years of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation.
Expertise in Agentforce for manufacturing and or automotive industry,, including autonomous AI design and the development of human-agent collaborative strategies.
Experiences of selling into customers across the UK in the Automotive or Manufacturing sector
Salesforce, and/or certifications related to Artificial Intelligence, specifically generative AI and LLM concepts
Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers.
Proven oral, written, presentation, and interpersonal communication and relationship skills.
Proven time management skills in a dynamic team environment.
Ability to work as part of a team to tackle problems in dynamic, energising environments.
Inquisitive, practical, and passionate about technology and sharing knowledge.
Loves to be the first to know something and to understand why and how things happen.
Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
Good at explaining ideas and finding ways to keep people’s attention.
Willing and able to travel occasionally.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience, etc.).
About the Role
We are looking for a driven and consultative Account Executive (Enterprise/Major Accounts) to join our Higher Education team. You will focus on MuleSoft and Informatica — partnering closely with Salesforce's core AE team to deliver a complete, connected solution to Higher Education institutions.
Higher Education is at an inflection point. With enrollment pressures mounting and budgets tightening, institutions can no longer afford disconnected systems or siloed data. MuleSoft breaks down silos across admissions, SIS, LMS, and legacy infrastructure. Informatica ensures that foundation is clean, reliable, and FERPA-compliant. Together, they power Agentforce — enabling AI agents for student retention, advising, enrollment conversion, and donor engagement.
What You Will Do
Build trusted relationships with Higher Ed stakeholders — CIOs, Provosts, VP Enrollment Management, and Chief Data Officers.
Align account strategy with each institution's enrollment, retention, and advancement objectives.
Position MuleSoft and Informatica as the data infrastructure required for successful AI transformation.
Drive growth across both existing accounts and greenfield prospects.
You Are Our Ideal Profile If...
You have full-cycle sales experience, ideally within Higher Education or Public Sector.
You're comfortable selling technical platforms and navigating complex, matrixed organizations.
You understand Integration / API / Data Governance / Automation — and can translate that into outcomes university leaders care about.
We are currently seeking a Senior Account Partner to join our growing Professional Services sales team in Technology, Media and Telecommunications. As a critical member of the Go-To-Market and Professional Services Team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically advise our internal teams and the customer on programs to execute on their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.
Responsibilities
Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
Facilitate qualification, deal cycle participation, account reviews and value assessments
Drive awareness within a micro-vertical to develop repeatable motions
Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
Serve as a key SME, leader, and professional services consultant to our license sales teams
Serve as the liaison between internal teams and the customer
From Operating Model:
The Account Partner (AP) is accountable for creating and executing a strategy that builds mind-share and broad adoption of Salesforce technologies on his/her assigned accounts.
The AP ensures alignment with Sales and is responsible for developing relationships within his/her account(s) to accelerate value and improve customer outcomes, and help uncover new opportunities for Salesforce.
The AP is accountable for bookings, revenue, margin, CSAT, and value delivered across his/her assigned account(s) and serves a key contact for customer negotiations and escalations
An Account Partner earns the right to be considered a trusted advisor to the customer by providing execution excellence, intimate knowledge of the business the customer is in, and able to clearly lay out the path the customer needs to take to achieve success. They independently identify and close opportunities with the primary goal of helping customers generate significant business value from their Salesforce investment. They are responsible for sourcing and closing Professional Service Business in a region, owning bookings, sales performances, forecasting, managing customer lifecycle, driving adoption through sales activities for new and existing customers, pipeline generation and delivering sales presentations to C-level clients.
Individually responsible for the success of a specific territory and patch. Consistently demonstrates the ability to develop, manage and elevate Accounts to Tier 1 /2
Accountable for a larger quota
Utilizes a consultative selling approach across all client levels, particularly C-Suite stakeholders
Demonstrate strong executive presence and confidence when sharing a strong point of view through effective storytelling
Ability to move fast and drive results
Influences leaders and orchestrates internal alignment to provide best solutions
Flawlessly navigate across all our internal teams to create synergy and alignment in driving the deal to closure maximizing both license and services bookings.
Qualifications
You have worked within a consulting landscape for a minimum of 6+ years
You have been in a quota carrying selling role, selling Professional Services for a minimum of 4+ years
You have experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
You have served as a book-of-business owner or leader for 6+ years
You have worked within a consulting services space either with a systems integrator or product organization
You have experience delivering strategic initiatives and/or programs for a firm-based model or product company
You have the ability to create assets from scratch including marketing, sales and strategy solutions
You have the ability to maneuver and work with the C-Suite during a strategy cycle including workshopping
You have experience working with global procurement leads to negotiate pricing and deal strategy
You have experience working within one or more of the following industries - Business Services; Technology, Media and Telecommunications.
Salesforce recherche un(e) Solutions Engineer (SE) pour rejoindre l'équipe Pre-Sales Solution Engineering de MuleSoft. Ce rôle clé est au cœur de la croissance de MuleSoft.
En tant que Solutions Engineer Avant-Vente, vous serez le partenaire technico-commercial stratégique de nos équipes commerciales en alignant nos solutions avec la vision de nos clients. Tout au long du cycle de vente, l'équipe commerciale MuleSoft s'appuiera sur votre connaissance du secteur et votre expertise technique.
Vous serez un élément moteur de la réussite de nos clients et de nos Account Executives en réalisant la qualification technique, des démonstrations de produits, des Proof of Concepts (PoC), des ateliers techniques et des recommandations architecturales.
En tant que conseiller de confiance (trusted advisor), vous ferez le lien entre les solutions techniques et les résultats business recherchés par le client. Vous l'aiderez à évoluer des schémas d'intégration traditionnels vers des architectures plus intelligentes, assistées par l'IA et guidées par des agents, où les systèmes, les API et les workflows sont orchestrés pour soutenir les futurs cas d'usage « agentiques » (agentic AI).
L'opportunité d'évoluer au sein d'une équipe Avant-Vente passionnée où le travail d'équipe est la priorité absolue.
Des managers qui se soucient réellement de votre développement et de votre réussite.
Une entreprise qui incarne au quotidien ses valeurs fondamentales : l'Égalité et la Durabilité.
L'opportunité de travailler pour l'une des entreprises les plus innovantes au monde.
Vous avez de grandes chances de vous épanouir chez nous si vous :
Incarnez l'esprit "Salesforce Smart" : vous valorisez le savoir et l'innovation, maîtrisez les enjeux d'intégration, et savez gérer l'ambiguïté tout en vous adaptant au changement.
Avez l'esprit "Get it Done" : vous êtes orienté(e) résultats tout en alignant vos valeurs et votre vision sur la trajectoire de l'équipe.
Avez la culture du "Win As A Team" : vous aimez gagner en équipe.
Savez inspirer et porter les autres ("Motivate and Champion") : grâce à votre authenticité, votre intelligence émotionnelle, votre gratitude et un état d'esprit orienté développement (growth mindset).
Êtes un(e) "Courageous Communicator" : vous êtes à l'aise pour donner et recevoir du feedback constructif, et pour aborder les conversations complexes.
Partagez nos valeurs : communication ouverte, succès client, innovation et respect de la diversité.
Êtes curieux/se de la façon dont l'IA et les agents autonomes transforment les architectures d'entreprise, et aimez explorer de nouvelles façons de connecter les systèmes, les données et les actions.
Excellentes capacités de présentation et aisance face à des interlocuteurs clés, techniques comme non-techniques.
Capacité à établir une relation de confiance avec les clients et à influencer les décideurs clés.
Fortes compétences en communication orale, écrite, collaborative et relationnelle.
Capacité à travailler en équipe pour résoudre des problèmes techniques en accord avec la stratégie commerciale.
Passion pour la technologie et capacité à la traduire en impact business pour nos clients.
Bonne compréhension des concepts et technologies agentiques (ex: MCP, schémas Agent-to-Agent) et de la manière dont les plateformes d'intégration permettent l'exécution fiable et gouvernée de flux de travail pilotés par l'IA.
Expérience : 4 ans d'expérience professionnelle minimum.
Langues : Français et Anglais courants.
Expérience avec les technologies Cloud (iPaaS, applications SaaS, solutions d'automatisation, infrastructures cloud, etc.).
Expérience dans l'accompagnement de cycles de vente B2B complexes grands comptes (Enterprise), la navigation dans des environnements multi-parties prenantes et l'alignement des victoires techniques avec la valeur business.
Diplôme de niveau Bac+5 (Master / École d'ingénieurs) en informatique, génie logiciel, technologies de l'information ou domaine technique équivalent.
Expérience pratique des API REST et de JSON.
Expérience dans la création/délivrance de Proof of Concepts (PoC) et dans la réponse autonome aux volets fonctionnels et techniques des appels d'offres (RFI/RFP).
Intérêt ou première expérience dans la conception de workflows assistés par l'IA ou de cas d'usage agentiques.
Disponibilité pour des déplacements ponctuels selon les besoins.
Chez Salesforce, nous savons qu'aucun candidat ne coche forcément 100 % des cases. Si cette opportunité vous enthousiasme et que vous pensez que vos compétences, votre expérience et votre potentiel feraient de vous le bon profil, nous vous encourageons vivement à postuler ! Nous valorisons la diversité des parcours et le potentiel tout autant que l'expertise technique pure.
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What You'll Do
What We're Looking For
K-12 East | Open Req Job Responsibilities
Who we are:
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help organizations across every industry blaze new trails and connect with customers and constituents in the moments that matter. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
About the position: The Salesforce K-12 Account Executive is a subject matter expert and trusted advisor who works with K-12 institutions to evangelize our platform solutions that help every institution become an Agentic Enterprise, where humans and agents drive customer success together. We are seeking an experienced quota-carrying sales executive who can work both as part of a broader Account Team, leading the overall account strategy and as an Individual Contributor driving self-generated sales opportunities. If you have a passion for being at the cutting edge of how K-12 institutions engage with their constituents, we want to speak with you!
Responsibilities:
- Be the subject matter expert when it comes to how K-12 institutions (Districts, CMOs, Nonprofit, and Independent Schools) leverage Salesforce solutions within their enterprise
- Aggressively prospect and generate new contractual relationships with K-12 schools & districts
- Develop of sales plans to effectively and efficiently cover the accounts within an assigned geography.
- Collaborate with Account and Territory team members to identify target accounts
- Create and drive revenue within a specified region and/or list of named accounts
- Generate business opportunities through networking, cold-calling, and prospecting in to current Salesforce customers
- Own the sales cycle for the entire technology stack - including lead generation, deal strategy, pricing and packaging, and assistance with deal closure
- Meet and exceed all quarterly and annual sales quotas
- Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
- Maintain accurate account and opportunity forecasting
- Ensure customer satisfaction and contract retention
Requirements:
- A proven team player working in co-selling environment
- 5+ years of enterprise EdTech sales experience
- Proven track record of sales excellence working as an Individual Contributor and working in a team environment
- Be able to work independently and as part of a team in a fast-paced, rapidly changing environment in high-growth mode
- Superior professional presence and business acumen
- Experience selling at the "C" level –Superintendents, Chief Technology Officers, Chief Information Officer, Procurement and Executive Management.
- Work collaboratively with solution engineering team to create compelling demonstration scenarios
- Ability to be extremely effective via online meetings, hangouts, and conference calls
- Ability to travel up to 35% of the time
**This job will be posted until 8/22/2026.
We are seeking a London based Lead Employee Success (ES) Consultant to join our ES organization. This individual will partner closely with other ES teams, including ESBPs/other PC’s, Employee Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organization. The role will primarily focus on supporting the more senior ES team members along with leading their own ES projects that deliver business value into the UK & Ireland team.
This role will also provide specific support to managers and employees , including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization.
Responsibilities:
Act as a trusted advisor to business leaders, ensuring people strategies support business needs.
Partner with leadership to drive organizational effectiveness and a high-performance culture. Partnering to support the business through transformation and change. Execute on continued reshaping, growth, acquisition, reorganization, etc
Work directly with managers to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues. Using business/country insights and best practices to influence, coach, enable and support people leaders and teams through complex ES topics.
Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives.
Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions. Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities.
Support digital transformation efforts from ES operations, such as AI-driven recruitment and process automation.
Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience.
Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with with different teams.
Mentor and onboard others across the ES organization and lead and coach them through initiatives.
Applying HR knowledge specific to relevant country(ies) including Labour Relations, Works Councils and Unions (where applicable).
Requirements and Key Skills:
Proven track record of AI fluency through designing and implementing AI enable process improvements.
Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment.
Demonstrated ability to be a self-starter and proactive
Comfort with ambiguity and proven change agency.
Ability to develop effective relationships across all levels of the organization and with diverse client groups.
Excellent verbal and written communication skills; must be a strong and succinct communicator.
Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus.
Ability to take trends and data, boiling them down to presentable themes and connecting the dots.
Ability to partner with COEs to design, build, and implement programs and processes to support business needs.
Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions.
General knowledge of employment policies and practices
Knowledge of staffing, compensation, and talent management best practices.
Partner with the Labour relations, Compliance and Legal team to make sure Salesforce respects our Employment Legal obligations.
Salesforce is seeking a highly motivated and experienced Product Manager to join the product team for B2B marketing and help build the next generation of Agentic B2B marketing on the Salesforce platform. The ideal candidate will have a strong understanding of B2B marketing automation and agentic capabilities as well as the ability to lead complex initiatives in highly cross-functional environments.
Responsibilities
Develop and build out the product roadmap for agentic B2B marketing automation
Work closely with engineering, research, support, and sales teams to gather requirements and ensure that new tools meet the needs of customers
Work closely with cross-departmental initiatives to identify overlaps, dependencies, and align on consistent visions.
Manage the product roadmap and prioritize new features for your area
Advocate for the functionality and benefits of enabling to ensure visibility and adoption
Track the adoption of new tools and measure their impact on customer satisfaction
Qualifications
7+ years of experience in product management
Strong experience in B2B marketing automation
Excellent presentation skills
Clear point of view on product vision and goals
Strong ability to prioritize multiple requirements
Skills to coordinate across a diverse group of feature and function teams
Deep understanding of AI and agentic capabilities and excitement for how they can transform marketing workflows
A related technical degree required
In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams.
The Experience
We are seeking a Manager/Sr. Analyst, Finance Data Science & Predictive Analytics to help build and scale advanced analytics, machine learning, and AI-driven forecasting capabilities within Financial Planning & Analysis (FP&A). This role will partner closely with finance and data teams to develop predictive models, automate insights, and enhance the accuracy of financial planning and decision-making. The ideal candidate combines strong technical expertise with business acumen and thrives in a fast-paced, highly collaborative environment.
What You'll Actually Be Doing
Develop and deploy predictive models that improve financial forecasting, planning, and business performance visibility.
Partner with FP&A teams to identify high-impact use cases and translate business challenges into scalable analytics solutions.
Establish foundational data pipelines, model governance, and performance monitoring processes to support enterprise-grade forecasting capabilities.
Generate actionable insights from financial and operational data to support strategic decision-making.
Drive adoption of AI, machine learning, and automation solutions across Finance in partnership with FP&A, and Data teams.
Build self-service analytics and reporting capabilities that improve stakeholder access to trusted financial and business performance metrics.
Ensure data integrity, reconciliation, and consistency across multiple systems and data sources.
Communicate analytical findings and recommendations to finance leadership and cross-functional stakeholders.
You're Our Person If...
4+ years of experience in Finance Analytics, Data Science, FP&A, Business Intelligence, or related fields for Sr. Analyst level; 7+ years of experience in Finance Analytics, Data Science, FP&A, Business Intelligence, or related fields for Manager level.
Bachelor's degree in Finance, Economics, Statistics, Computer Science, Engineering, or a related discipline or equivalent relevant experience required. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Strong hands-on experience with SQL and Python, including building and deploying analytical models.
Experience working with cloud data platforms and modern analytics environments (e.g., GCP, Snowflake, BigQuery).
Familiarity with machine learning techniques, predictive modeling, and AI/LLM-based applications.
Experience with BI and observability tools such as Tableau, Looker, Amplitude, Datadog, or similar platforms.
Strong data validation and reconciliation skills across large, complex datasets
Ability to translate technical concepts into business insights for non-technical audiences.
Self-starter who is comfortable operating in ambiguity, building new capabilities from the ground up, and influencing without direct authority.
Even Better If...
Experience within SaaS or technology organizations
This role is hybrid and goes into the office 3 days per week.
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You will lead this team as a player-coach. It is small, senior, and high-leverage: experienced individual contributors who own the message and the story, set the quality bar, and drive the work forward, in close collaboration with partners across the marketing organization rather than relying on owned resources. Your job is to give this function what scale alone cannot: a clear persona strategy grounded in a deep understanding of the executive buyer, a distinctive point of view and a demanding quality bar on every executive-facing narrative, repeatable systems for engagement and follow-through, and the development that turns strong individual contributors into a durable team.
The team's work centers on the CIO and the broader technology-executive audience today and is expanding into the CMO. You will build the bench that carries our message: external advisors, our own C-suite leaders, and customers, each matched to the right stages and rigorously prepared.
Own the executive messaging source of truth. Own the messaging and positioning that anchors how we speak to the CIO/CTO audience and, increasingly, the CMO, kept current on a quarterly cadence in partnership with customer insights and corporate marketing. Develop the differentiated points of view this audience engages with, such as maturity models, architectural guides, and research-backed narratives, and set the quality bar on every talk track, deck, and asset that carries them, including the thought leadership that fuels campaigns run by our partner teams.
Shape the content of our executive moments. Bring our core messaging to our first- and third-party executive moments, including Dreamforce and World Tour executive programming, CIO summits, industry stages, and media partnerships, in close partnership with the events and sponsorship teams who run them. Source and prepare the right voices, and synthesize what we learn back into the message.
Turn engagement into pipeline. Own the pipeline measures tied to the team's executive events and content, with the reporting rigor to stand behind them in monthly business reviews, and build the follow-through that converts executive attention into opportunity.
Equip sellers for executive conversations. Own executive seller enablement, including persona guidance, discussion guides, and the self-serve assets field teams reach for when a C-suite meeting is on the calendar, so the team's insights reach the field at scale.
Lead and develop the team. Grow a small team of senior individual contributors through career development, coaching, and deliberate workload protection. Be the final quality check on executive-facing work while developing the team's own judgment so quality scales beyond you. Champion the way this team already works with AI: this group builds its own agents, automations, and dashboards, and you will push that further.
Operate the matrix. Broker the partnerships this function ships through, and establish a shared way of working for executive-audience marketing across product and corporate marketing, so it stays coherent and coordinated as the work grows.
12+ years in product marketing, executive-audience marketing, or corporate marketing in enterprise B2B technology, including experience managing senior marketers.
Genuine fluency with technical executive audiences: you can write, edit, and defend architecture-level narrative for CIOs and CTOs, and you know the difference between a claim that inspires and one that overreaches.
Player-coach range: equally effective presenting a business review to a CxO audience and line-editing a talk track the night before an executive dinner.
Pipeline and operations rigor: you have owned marketing-sourced pipeline measures, run business-review machinery, and managed budgets with hard trade-offs.
Executive presence without ego: you can prep a keynote speaker and hold the room with customer executives, and you measure success by the strength of the bench, not the spotlight.
Matrixed influence: a track record of shipping through teams you don't control, in a large, fast-moving organization.
An AI-forward operator's mindset: hands-on enthusiasm for agents and automation as how a small team punches above its weight.
Care for people: this team is small, senior, and carries a heavy load. It needs a leader who develops, protects, and retains it.
We are seeking an innovative and passionate Engagement Delivery Senior Manager (Senior Project Manager) for our Professional Services team who shares our vision of bringing the power of cloud computing to enterprises. Engagement Delivery Managers are responsible for overseeing our teams to drive successful customer outcomes with our implementations. They manage and run more complex, enterprise and strategic projects. Our Engagement Delivery Managers actively participate on the project, scoping, contracts review, knowledge transfer, and budget management.
Your Impact:
Serve as the overall Leader of the project team and exhibit excellent leadership skills in forming a team, ensuring strong communication channels, giving clarity, motivation and direction to the team throughout the engagement.
Be the primary customer interface and perform project management activities that ensures adherence to Salesforce methodology and project gates and governance.
Build and lead project plans; supervise and review project progress and timelines; adjust schedules and plans as needed; ensure on time and on budget delivery of projects and identify and resolve issues to ensure project success.
Drive teams through the Software engineering experience using Agile and demonstrated analytical and technical skills.
Supervise utilization of project resources in alignment with resource allocation and budget. This includes on time entry and approvals for project timesheets.
Able to lead one or two large projects or programs, or a couple of small to medium sized interrelated projects requiring complex cross-functional teamwork and management at the program level.
Anticipate and remove obstacles that slow down or prevent teams from delivering on project goals.
Facilitate requirements gathering and assist with crafting project deliverables, and Salesforce documentation as needed.
Being an extension to the account team to extend the Salesforce footprint.
Participate in end to end implementation planning including project management, risk & issue management, communication and business organizational change.
Facilitate User Acceptance Testing with business end users including coordination and user acceptance sign-off.
Basic qualifications:
Proven experience in Project Management, including experience handling external client projects.
Ability to balance the business and technical requirements to produce a project plan and collaborate to acquire the information, such as estimates, as input to the project plan.
Ability to lead enterprise-wide engagements, facilitate meetings with client executives, mentor teams of senior team members, and proactively run project risk ability to weigh business and technical requirements to identify dependencies, produce project plans and estimates.
Demonstrated project management skills, with direct responsibility for leading project teams of 20+ members, as well as managing budgets and schedules.
Demonstrated ability to have difficult conversations.
Proven track record of delivering high-quality results on time and within budget, with strong budget management skills.
Effectively manage and maintain clear communication with remote consultants.
Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written.
Ability to work effectively in a fast paced, high energy, team-oriented environment.
Project Management Methodology Certification such as PMP, SAFe or Scrum.
Proficiency in Spanish and English language.
Available to travel regionally and occasionally internationally depending on customer needs.
Preferred qualifications:
Experience with business process expertise around an industry Vertical (i.e. Financial, Telco, Health & Life Sciences, or Manufacturing, Retail, Logistics).
Provide senior-level consulting and counsel to client business and technology executives as a trusted advisor.
Pre- Sales Skills, Enterprise change and management experience.
Enterprise-scale integration solutions and cloud technology or equivalent.
Experience implementing enterprise-scale CRM software solutions around processes such as Sales, Service, Marketing, Commerce is a plus.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
Technical Success Architect - Slack
Mexico City | Hybrid
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Slack is on a mission to make your working life simpler, more pleasant and more productive. We are looking for a Technical Success Architect to join our growing Customer Success organization and help expand our global Success Architect team.
Technical design and governance are essential to integrating Slack with identity, security, data, AI, and system-to-system workflows at scale. Success Architects act as trusted technical advisors for our existing customer base and our partners on the Success team, leveraging broad technical and deep product expertise to amplify and extend adoption of Slack at our largest customers. All of which serves to ensure customers can deploy Slack quickly and effectively as mission critical infrastructure for the Enterprise.
Architects educate customers about product features and automations, perform technical discovery & assessments to provide guidance on APIs and extensibility of Slack as a platform. They advise on practical applications of AI, and develop recommendations on architecture changes and integrations that drive adoption.
Success Architects reduce enterprise risk and accelerate time-to-value by ensuring Slack is designed correctly in complex environments. In an ever changing technical landscape, we are seeking someone who understands technical capabilities but can blend that with customer facing pedigree to help customers move from challenge to deployable solution at pace with Slack.
We are expanding our team to find someone who can both practically apply AI technologies to internal business problems, and theoretically guide our customers about the use of AI technologies that integrate with Slack.
Do you want to work alongside some of the most hardworking and dynamic people in the industry? If so, Slack just might be the place for you.
What you will be doing
What you should bring
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Join our dynamic team at Salesforce and make a real impact with your software designs and code! This position requires technical skills, outstanding analytical and influencing skills, and extraordinary business insight. It is a multi-functional role that requires building alignment and communication with several engineering organizations. We work in a highly collaborative environment, and you will partner with a highly cross functional team comprised of Data Scientists, Software Engineers, Machine learning engineers, UX experts, and product managers to build AI Apps. We value execution, clear communication, feedback and making learning fun.
Our team sells the full Salesforce product portfolio into Banking industry, partnering with some of our most strategic enterprise customers. As an Account Executive at Salesforce you will engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. You build positive, trusted relationships with key team members and C-suite decision makers within your patch, helping customers realise value from their Salesforce investments through both warm leads and whitespace prospecting.
What You'll Actually Be Doing
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts, aligned with long-term business objectives
Lead the end-to-end sales process through engagement of appropriate resources including Sales Engineers, Professional Services, Executives, and Partners
Formalise a go-to-market territory strategy and create a qualified target account list within 30 days
Drive growth within existing assigned accounts by sharing the Salesforce value proposition and identifying opportunities for upsell and cross-sell
You're Our Person If You have...
Demonstrated success in quota-carrying, technology solution-based direct sales
Experience developing account plans to retain and grow Annual Contract Value (ACV) through upsell and cross-sell strategies
Ability to uncover customers' current processes, business objectives, and strategic goals through discovery, use cases, and value hypotheses
Strong customer communication skills across written, verbal, and presentation formats using tools such as Slack, Google Slides, and Zoom
Even Better If you have...
Familiarity with sales methodology frameworks and strategic alliance development
Track record of consistently achieving or surpassing quota in a fast-paced environment
Ability to collaborate across multiple internal teams and leverage resources to align with account objectives
Your experience will be evaluated based on alignment with core competencies for the role, including extracurricular leadership, military experience, and volunteer work
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Named Account Executive - Banking", "Job_Requisition_Primary_Location": "United Kingdom - London", "Job_Requisition_Ref_ID": "JR352284", "Time_Type": "Full time", "UK_Disability_Text_Statement": "We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.", "Countries": [ "United Kingdom" ], "Regions": [ "London, City of" ], "Locations": [ "London" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-09-30", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/New-York---New-York-City-Metro---Remote/Enterprise-Architect-8--Retail-and-Consumer-Goods_JR352321", "External_Job_Posting_Start_Date": "2026-08-03", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "Role Overview
The ideal candidate will have retail and consumer goods experience at an enterprise level. collaborate cross-functionally with sales, solutions, go-to-market teams, product management, customer success, and partners to accelerate strategic customer engagements and transformation initiatives for prioritized accounts.
A key aspect of this role is to help define the future of work as Salesforce customers adopt data excellence and AI-driven solutions into their business operations.
This role supports customers across the full lifecycle — helping ensure solutions are successfully architected, adopted, deliver measurable value, and scale over time.
This Involves
Staying current with emerging technology trends and their business implications
Possessing strong business acumen
Leading customer engagements focused on AI, data, and process transformation
Building customer architectures on Salesforce’s deeply unified platform leveraging Agentforce and D360
Guiding customers through digital transformation initiatives from strategy through adoption and value realization
Creating scalable, implementable architectures aligned to business outcomes
Your Responsibilities
Customer-Centric Expertise - Engage with clients as a Salesforce Customer 360 architecture expert. Leverage your understanding to craft architectures that meet your customer’s unique needs and long-term business goals. Act as a trusted advisor across the customer lifecycle—facilitating discovery sessions, whiteboarding solution concepts, and leading architecture visioning. Translate customer goals into sequenced, dependency-aware roadmaps that align business strategy to technical execution. Travel to customer engagements is around 30%.
Technical Leadership - Harness your broad knowledge in applications, systems, AI, data, integration, security, cloud computing, analytics, and process automation to guide clients through their transformational journeys. Determine which Salesforce technologies to leverage in a customer's architecture landscape, advising on co-existence with external market-leading tech. Guide the alignment between current state and future vision using Salesforce EA methodologies and frameworks. Ensure alignment between intended architecture and implemented solutions, guiding course correction where needed.
Innovative Solutions - Determine the best Salesforce and third-party technologies to integrate into customer architectures, based on product knowledge, standard EA frameworks, and Salesforce EA methodologies. Design and evangelize scalable, extensible solutions that support long-term adoption, consumption, and platform growth across Sales, Service, Marketing, Data, and Integration.
Industry Focus - Leverage your deep industry experience to build credibility with your customers and understand their unique requirements. Tailor solution strategies to industry-specific compliance, data, and operational models.
Your Impact
Trusted Advisor - Build strong relationships with key sponsors and stakeholders including IT leaders and Chief Architects; guiding their selection, implementation approaches, adoption strategies, and value realization from Salesforce solutions.
Secure Trust - Earn the confidence of prospects and customers by demonstrating a deep understanding of their business strategy, customer experiences, technology landscape, and industry requirements.
Engagement and Enablement - Conduct executive interviews, architecture and technical workshops, ensuring customers are well-equipped to adopt, scale, and realize value from Salesforce technology. Drive alignment between solution architecture and business value.
Cross-Functional Collaboration - Work closely with various Salesforce teams, including account executives, solution engineers, cloud specialists, professional services, industry advisors, and customer success teams to drive impactful customer engagements. Lead the full solutioning motion from pre-sales through delivery alignment and ongoing lifecycle engagement.
Customer Health & Value - Proactively monitor customer adoption, architecture alignment, and platform health to identify early signals of risk or underutilization. Provide recommendations to improve adoption, value realization, and long-term platform success. Partner with Customer Success and Business Value teams to connect architecture decisions to measurable business outcomes
Minimum Qualifications
B.S Computer Science, Software Engineering, MIS
Knowledge of related applications, relational databases, and ERP technologies
Strong oral, written, presentation, collaboration, and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 4 years of professional experience.
10+ years in enterprise, software, or systems architecture roles
Proven consulting background with direct customer engagement, especially in pre-sales or advisory roles
Salesforce multi-cloud architecture experience and ability to whiteboard enterprise solutions
Strong knowledge of:
Cloud-native architecture (SaaS, PaaS, multi-tenancy)
Enterprise data strategy and system integration
AI/ML, automation, and business process orchestration
Enterprise security in cloud/hybrid environments
Excellent storytelling and communication skills—comfortable presenting to both technical and executive stakeholders
Experience supporting customers across both pre-sale and post-sale lifecycle phases is a plus
Preferred Qualifications
Retail and Consumer goods experience
Salesforce implementation experience (hands-on or advisory)
Salesforce certifications (e.g., Core Products Certifications, Application Architect, System Architect, CTA candidate)
Experience with business capability modeling, value stream alignment, or design thinking methodologies
Knowledge of data privacy and compliance frameworks in regulated industries
B.S Computer Science, Software Engineering, MIS
Knowledge of related applications, relational databases, and ERP technologies
Strong oral, written, presentation, collaboration, and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 4 years of professional experience.
About the Team:
Salesforce is seeking a Principal Member of Technical Staff - Cloud Service Ownership Engineer to spearhead technical initiatives within our Consumer Goods Cloud organization, with a focus on near core, Hyperforce, and GCP. As a senior technical leader, you will architect and drive the implementation of complex, enterprise-scale platform solutions while mentoring teams and influencing technical strategy. You will be responsible for defining the technical vision for critical infrastructure components and leading cross-functional initiatives that directly impact our ability to deliver secure, reliable software at a global scale.
In this role, you will operate as both a hands-on technical expert and a strategic leader, driving innovation in cloud-native technologies, automation platforms, and developer experience. You will own the architectural change management process for all cloud-related initiatives, documenting impact analysis, communication plans, approval processes, and rollback strategies at one of the world's leading technology companies while building and leading high-performing engineering teams.
What You Will Be Doing:
Lead incident response for critical platform issues and drive comprehensive post-incident improvement programs.
Architect and lead the design of large-scale, multi-region infrastructure platforms and automation systems.
Define technical strategy and roadmaps for Cloud Service Ownership platform evolution and modernization.
Facilitate collaborator reviews and cross-functional meetings to evaluate proposed changes to reference architecture or standards, balancing agility and risk.
Manage post-implementation reviews, capturing feedback to iterate on standards and architectural models.
Partner with Product and Security teams to integrate advanced capabilities and ensure compliance with enterprise requirements (Hyperforce, SDB).
Lead complex migration projects involving critical business systems.
Drive platform reliability initiatives including SLA definition, disaster recovery, and business continuity planning.
Establish engineering excellence standards, best practices, and governance frameworks across the organization.
Mentor and develop senior and mid-level engineers, providing technical guidance and career development support.
Collaborate with executive leadership on platform strategy, resource planning, and organizational priorities.
Drive innovation initiatives including proof-of-concepts, technology evaluations, and platform research.
Lead vendor relationships and technology partnerships for strategic platform components.
What You Should Have:
8+ years of senior-level experience in DevOps and/or extreme accountable service ownership duties, Platform Engineering, or Site Reliability Engineering at enterprise scale.
Proven track record of architecting and implementing large-scale, distributed systems serving thousands of users.
Expert-level programming skills in at least one language such as Python, NodeJS, or Java.
Expert-level mastery of cloud platforms (AWS/GCP) including advanced services and enterprise features.
Deep expertise in containerization platforms (Kubernetes, service mesh, advanced orchestration patterns).
Comprehensive experience with Infrastructure as Code at scale (Terraform Enterprise, custom tooling).
Expert knowledge of CI/CD platform architecture (Jenkins Enterprise, GitHub Actions, custom pipeline orchestration).
Deep understanding of distributed systems, microservices architecture, and platform scalability patterns.
Advanced networking and security expertise including zero-trust architectures and compliance frameworks.
Proven leadership experience including technical mentoring, project leadership, and cross-functional collaboration.
Strong business acumen with the ability to translate technical capabilities into business value.
Technical Leadership & Impact:
Drive architectural decisions for enterprise-wide platform initiatives with multi-million dollar impact.
Establish center of excellence practices and cultivate technical communities within the organization.
Drive organizational transformation initiatives including DevOps maturity advancement and cultural change.
Own platform P&L responsibility including resource optimization and strategic investment planning.
Own the on-call rotation and incident response strategies.
Strategic Responsibilities:
Define long-term technical vision (1-3 year roadmap) for Consumer Goods Cloud near core platform evolution.
Focus on scalability, availability, security, and cost to serve.
Lead organizational scaling initiatives to support continued business growth.
Overview of the Role:
Salesforce is looking for an Account Executive to join our team in Milan, Italy, focused on the Manufacturing and Automotive industry. As a trusted partner, you won't just sell AI agents — you'll work alongside them to deliver meaningful outcomes for a defined set of strategic accounts. In this role, you will build robust relationships with key stakeholders and C-suite decision-makers, align Salesforce's value proposition to customer business objectives, and drive sustained growth across your territory.
Responsibilities:
Own and develop account strategies to achieve sales objectives, identifying and qualifying opportunities within assigned accounts and driving growth across Salesforce's full platform.
Uncover customer business challenges and strategic goals through research and discovery, developing compelling value propositions that address customer needs through an understanding of technology solutions.
Build and nurture trusted relationships with senior stakeholders and C-suite decision-makers, driving customer satisfaction, retention, cross-sell, and upsell opportunities.
Collaborate with internal teams and partners to support deal closure and customer success, clearly communicating Salesforce's value through value-based selling, storytelling, and industry insights.
Required Qualifications:
Proven experience in enterprise software sales with a track record of meeting or exceeding sales targets in complex deals.
Demonstrated ability to lead account planning, manage the full sales cycle, and navigate large, complex organizations with multiple stakeholders.
Experience selling into the Manufacturing and Automotive sector in Italy, with knowledge of relevant industry challenges and customer use cases.
Business fluency in both Italian and English.
Preferred Qualifications:
Familiarity with Salesforce products and the broader Salesforce ecosystem.
Experience with Agentforce, AI, or data-driven transformation solutions.
Strong communication, negotiation, and presentation skills with experience influencing at the C-suite level.
Background in cross-functional collaboration and team selling within a matrixed sales organization.
The typical base salary range for this position is 71,000 EUR to 95,000 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Quadri
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Product Lifecycle & Subject Matter Expertise
Maintain a deep technical, functional, and domain understanding of the Industries Cloud product portfolio, roadmap, and all in-market and new products.
Act as an early adopter, developing expertise for all new product introductions, feature releases, large-scale migrations, or product retirements.
Practice continuous learning through first-hand product experimentation and participation in Product-driven betas and pilots.
Strategic Alignment & Product Feedback
Establish and own relationships with Product Management Leaders and key subject matter experts, strengthening the strategic partnership with T&P.
Engage T&P and CSG stakeholders in the development of product feedback and roadmaps.
Identify, document, and track recommended product enhancements based on customer, partner, and internal stakeholder input.
Develop product requirements and deliver them to Product Leadership for roadmap consideration.
Stakeholder Enablement & Readiness
Document best practices and learnings from product interactions (like pilots and pre-launch discovery) to deliver readiness for scale.
Deliver this knowledge capital and architectural guidance to Cloud Success teams, including Success Architects, Success Guides, Support Engineers, and Account Success stakeholders.
Collaborate with your Cloud Success team to create a holistic strategic approach that supports the overall product strategy and customer success.
Customer Adoption Strategy
Provide product expertise to support the creation and rollout of strategies aimed at improving the product adoption score.
Actively participate in efforts to improve overall customer health for the product.
Continuous Improvement
Work with other Readiness Success Architects across Cloud Success to share best practices and continuously improve the team's operating model
Executive Communication: Strong oral and written communication skills. Proven record of presenting to and updating internal and external stakeholders, including executive personas.
Prioritization Agility: Approach work with a ‘beginner’s mind’ and shift focus and direction when needed to drive higher priority outcomes.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Critical & Strategic Thinking: Ability to confidently synthesize a broad array of information, identify themes, and develop tactical plans to drive meaningful business changes with executives.
Subject Matter Expertise: Can apply domain and product knowledge to influence product leaders priorities and design decisions. Build relationships as trusted partner with Technology & Product organization.
Content & Training Development: Creating, managing, and distributing relevant training materials that is visually clear to meet needs of varying audiences of business and technical aptitude.
Cross-Functional Alignment: Acting as a liaison between departments such as product and engineering, and customer success roles like Guides, Support and Architects to ensure content is accurate, and impactful.
9+ years experience in Customer Success or Product Management individual contributor role in the SaaS industry.
Hands-on experience working with Salesforce products, including deep understanding of current product suite and product capabilities that meet common customer use cases; understanding of competitor products and landscape a plus.
Track record of collaborating within a team of subject matter experts who deliver against strategic business initiatives.
Has held positions requiring interaction with both technical and non-technical stakeholders across different functions. Understands and can translate customer use cases to technical and functional requirements.
Has developed enablement materials and delivered training to functional and technical audiences
Enablement, consulting or Salesforce product experience a plus.
The Role
As a Core Technical Architect, you are a pre-sales, customer-facing expert. You apply broad technical skills and business acumen, to help sales teams align Salesforce solutions with our customers’ digital transformation and cloud adoption strategies. You are an important early player in deal cycles to correctly match our solutions to customer challenges, as well as middle of the sales cycle, to support POCs/technical deep dives into our AI and Data products.
Act as a subject matter expert in business strategy, application architecture, data, integration, security, and AI.
Use a consultative approach to understand business and technical requirements.
Determine optimal technologies to leverage in customer-driven architectures based on product knowledge and industry standards.
Lead discussions around change programs from both a business and technical perspective.
Develop repeatable propositions and go-to-market strategies for sales teams.
The Future You'll Build
The ideal candidate will have hands-on experience with the following skills, which are critical for designing modern, AI-powered solutions.
Agentic AI & Agentforce: Direct experience developing and managing agentic AI frameworks and autonomous agents.
Prompt Engineering: Proven ability to optimize prompts for LLMs using techniques like RAG and chain-of-thought.
Generative AI Architecture: Experience architecting enterprise AI solutions, including API gateways and data pipelines.
Data360: Deep understanding of Salesforce Data Cloud for unifying and activating customer data.
Flow & Orchestration: Advanced proficiency with Salesforce Flow for complex AI-driven business processes.
Technical Proficiency
Deep knowledge of enterprise software applications, delivery, and system architecture.
Coding experience and willingness to work with code (Apex, Node, Python, Java, etc.)
Strong understanding of database fundamentals and data management tools.
Competence in integration architectures/patterns
Proficiency with software development and application lifecycle management (git, test automation, CI/CD, release management)
Solid grasp of network, application, and information security principles.
Strategic & Soft Skills
B.S., M.S. or PhD in Computer Science, Software Engineering or MIS
Salesforce Certifications and/or Trailhead Superbadges.
Excellent communication, leadership, and relationship-building skills with executive audiences.
Strategic problem-solving, thought leadership, and effective time management for multiple projects.
Hands-on experience in customer-facing architect or consultant roles.
Bonus Skills
Experience with design thinking, persona-based discovery, or compliance and risk mitigation.
Graduate study or proven experience in a relevant area
CSG (Customer Success Group)は、顧客を成功に導くことを最重要ミッションとしているSalesforce内の組織です。CSGはSalesforceのポストセールス部門の位置付けで、主にカスタマーサクセス、プロフェッショナルサービス、製品サポート、リニューアルの4部門で構成されています。
Sales Analytics & Planning ManagerはCSGのプロフェッショナルサービス部門に所属しています。プロフェッショナルサービス部門では、Salesforce製品を利用されるお客様の計画立案、設計、実装、運用支援などの各種コンサルティングを提供しています。
このロールは、プロフェッショナルサービス部門の受注・売上目標の達成を支える重要な役割を担います。セールス分析、フォーキャスト管理、年次計画策定、GTM戦略の立案・実行を通じて、部門営業リーダーのビジネスパートナーとして機能します。
具体的には、週次・月次・四半期ごとのフォーキャストレポートの作成・グローバルへの報告、パイプライン分析、年次計画におけるテリトリー設計・クオータ設定、KPIの定義と定期集計、QBRデータの設計・管理、セールスポリシーのモニタリングと現場への展開など、分析から実務オペレーションまで幅広く担当します。このロールには、分析・示唆の提示にとどまらず、自ら率先してデータ整備・レポート作成・オペレーション改善などの実務に手を動かし、成果に責任を持てる姿勢が不可欠です。日本・韓国・台湾のビジネスをサポートし、必要に応じグローバルチームと連携して作業を推進します。
このロールの成功は、プロフェッショナルサービス部門の受注・売上目標の達成度、フォーキャスト精度の向上、および部門営業リーダーの意思決定への貢献度によって測られます。
業務上は、データに基づく高精度なフォーキャストと実用的な分析を継続的に提供し、部門営業リーダーにとって信頼に足るアドバイザーとしての立ち位置を確立することが求められます。分析や示唆の提示にとどまらず、自らオペレーション改善や施策の実行を推進することで、ビジネスに実質的な変革をもたらし、戦略の立案から現場レベルの実務まで一貫して成果に責任を持つ実行力が不可欠です。
候補者は、部門内だけではなくグローバルCSG組織、営業戦略部門、財務担当者と密接に協業することが求められます。
About Us:
We are driving agentic integration initiatives by empowering agents with connectivity through MuleSoft Connectors and Model Context Protocol (MCP) to enable automation across platforms. Our mission is to make integration more intuitive, dynamic, and intelligent, and provide a better design-time experience for both integration developers and agent builders.
Our team thrives on innovation. We take bold ideas and turn them into real, high-impact products. We have built AI-powered systems from the ground up and know how to move fast, stay focused, and deliver with purpose. This is a place where builders bring their ideas to life with teammates who care deeply about quality, creativity, and meaningful impact.
We embrace a hybrid work model and value the individual strengths each team member brings. We support each other's growth through mentorship and collaboration. We believe that autonomous teams lead to better outcomes by delivering meaningful value to our customers, building stronger products, and creating a more fulfilling environment for our people.
About the Role:
We are seeking a Lead/Principal Software Engineer to join our growing engineering team that is passionate about delivering impactful software and enabling others to do the same. This role blends technical depth, strategic thinking, and people-centered leadership.
If you are driven by vision, energized by innovation, and grounded in the belief that great teams are built by people who support and inspire each other, we would love to meet you.
What You'll Do:
Lead the design and development of core integration capabilities and scalable connectivity solutions across MuleSoft, Salesforce, and Agentforce.
Collaborate with cross-functional teams to define requirements and translate them into technical solutions.
Set technical direction and help shape long-term strategy and team growth.
Drive innovation through new ideas, improved processes, and bold experimentation
Provide technical leadership and mentorship to engineering teams, promoting best practices in coding, design, and architecture.
8+ years of experience building and operating production-grade software systems
Strong proficiency in Java and Spring Boot, or in comparable languages and frameworks for building scalable backend systems
Hands-on experience designing and building APIs, asynchronous workflows, and event-driven systems
Experience working with large codebases and influencing design decisions across teams
Ability to think holistically about architecture, performance, and operational stability.
Strong troubleshooting skills with the ability to triage complex issues and identify opportunities to improve product quality and reliability
Ability to communicate complex ideas clearly and work effectively with engineers, designers, and product teams
Hands-on experience with MuleSoft platform (Anypoint Studio, Mule Runtime, Anypoint Connectors).
Expertise in Salesforce platform, including Apex, Lightning Components, and Salesforce APIs.
Solid experience with system performance tuning, memory management, and optimizing resource usage in distributed environments
Familiarity with container runtimes such as Docker and orchestration tools like Kubernetes
Familiarity with large language models (LLMs), RAG architecture, and integration of AI into developer workflows.
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products and services and identify major political barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask effective diagnosis questions and align platform features with customer priorities and roadmaps.
Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Experience: Experienced business professional, preferably with 3-4 years of relevant industry expertise in Customer Success, SaaS platform use, or related fields.
Consulting Skills: Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Domain Expertise: Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.
Communication: Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Learning & Development: Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development
Salesforce product certifications are a plus (external hire recommended: AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist)
Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
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As a member of the ISV Business Development team you are responsible for generating, managing, and driving high impact, revenue generating partnerships. This includes generating partnership strategy, leading commercial strategy, and handling relationships and negotiations for partnership deals which can be non-traditional in nature, require sophisticated stakeholder management, and business case development. The role will require concurrently driving multiple deals or initiatives with partners to complement our solutions, create a new industry or vertical footprint leveraging the Salesforce technology stack and/or drive a unique go-to-market business partnership to accelerate our indirect and direct sales.
Salesforce is looking for a talented partnerships professional and team player with great energy and initiative to fill a strategic and highly visible role in the future development of our partner ecosystem.
Your Impact
Expansion of the Salesforce ecosystem
Source and close strategic Industry ISV and resell partnerships that extend Salesforce distribution by identifying, engaging and convincing third parties to build product on the Salesforce platform.
Add new partners to the Salesforce ecosystem via integration, agents and data connectivity.
Identify Industry whitespace where platform gaps exist, and craft partner-driven solutions to address them—leading everything from deal structure to internal alignment.
Activate and help scale Agentforce by identifying ecosystem partners that can enhance intelligent agent workflows and in-context AI capabilities.
Champion creative business models that unlock value for our customers while ensuring mutual success for partners.
Strategic Deal Execution
Own the full partnership lifecycle: from market opportunity analysis and initial outreach through to negotiation, contracting, and GTM readiness.
Navigate ambiguity, prioritize thoughtfully, and move quickly to structure first-of-kind deals.
Ensure partner engagements are scalable and built for long-term success—but your focus is on building new, not managing existing.
Cross-Functional Influence
Partner with key internal stakeholders across Product, Legal, Finance, Operations and Sales.
Act as a thought leader across the company on what’s happening in the ISV partner landscape and ecosystem.
Contribute to strategy sessions, internal readouts, and investment cases with insight and clarity.
Minimum Requirements
7+ years in ISV sales, ecosystem management, business development, strategic partnerships, corporate development, or platform strategy—ideally in SaaS, AI, data, or cloud ecosystems.
Experience in one or more of the following priority industry verticals: Healthcare, Life Sciences, Financial Services, Manufacturing
Proven experience leading complex deal cycles and building new business models (e.g., rev shares, embedded experiences, ecosystem monetization).
Understanding of the Salesforce platform—including APIs, workflows, agents, automation—and its ecosystem potential.
Familiarity with generative AI, LLMs, data analytics platforms, and cloud data architecture.
Strong commercial instincts combined with the ability to work effectively across technical and non-technical stakeholders.
Excellent verbal and written communication skills, including business case development and partner storytelling.
Ability to structure and analyze quantitative impacts of partnerships on the business.
Salesforce is looking for a passionate and experienced Enablement Business Partner (EBP) to join our EMEA North Enablement team, based in Switzerland. In this role, you will act as a strategic partner to the local sales organization, designing and delivering impactful learning experiences that drive performance, productivity, and growth.
This is a high-impact, cross-functional role that sits at the intersection of sales productivity and learning & development. You will work closely with the country leadership team, joint partners (Sales Programs/Strategy/Marketing) and global enablement teams to ensure the field is equipped with the knowledge, skills, and tools they need to succeed. In addition to your local remit, you will actively contribute to EMEA North-wide enablement programs, collaborating with EBP peers and Centers of Excellence to shape and deliver initiatives that drive consistent impact across the region.
At Salesforce, AI fluency is not optional — it is a core part of how we work and deliver. As an EBP, you will be expected to model AI fluency, actively use enterprise AI tools in your day-to-day work, and help the field build the skills and habits needed to thrive in the agentic era.
Serve as the primary enablement point of contact for the Switzerland go-to-market (GTM) organization
Partner with sales leadership and executive stakeholders to identify performance gaps and design targeted enablement solutions
Translate business priorities into actionable learning strategies and programs
Contribute to regional and global enablement planning cycles (e.g., Q3 planning, annual roadmap)
Apply strong prioritisation and decision-making skills to focus resources on the highest-impact initiatives
Design, develop, and deliver engaging enablement programs including onboarding, product training, sales methodology, and skills development
Facilitate workshops, live training sessions, and virtual learning experiences for sales teams
Leverage a variety of learning modalities (e-learning, instructor-led, peer learning, coaching) to meet diverse learner needs
Localize global & North wide enablement content to ensure relevance for the Swiss market and culture
Manage multiple projects and topics simultaneously, thriving in a fast-paced, agile environment with shifting priorities
Design and deliver AI fluency enablement programs to help sellers and leaders build confidence in using AI tools and adopt new agentic workflows
Build strong relationships with sales managers and executive stakeholders, as well as joint partners (sales programs & strategy, ES and product marketing)
Collaborate with EBP peers and Centers of Excellence (CoEs) to share best practices and align on programs
Represent the needs of the Swiss field in EMEA North enablement conversations
Manage vendor relationships and intake processes for third-party learning providers
Act as a strong team player, fostering a collaborative and inclusive working environment across the broader EMEA North enablement team
Actively contribute to the design and delivery of EMEA North-wide enablement programs beyond the local Swiss remit
Bring a regional perspective to cross-country initiatives, ensuring programs are relevant and scalable
Partner with fellow EBPs to co-create and co-deliver regional learning experiences
Define clear success metrics for all enablement initiatives
Track learner engagement, program completion, and business impact
Report and analyse enablement outcomes to senior and executive stakeholders, translating data insights into clear, actionable recommendations
Iterate on programs based on data-driven insights to continuously improve impact
5+ years of experience in sales enablement or a related field, with a proven track record of designing and delivering programs in a fast-paced, matrix environment
Strong project management skills — able to manage multiple projects simultaneously, make decisions, prioritise, and thrive in an agile environment.
Proven ability to influence and engage executive-level stakeholders, with strong facilitation and presentation skills.
Able to report and analyse program impact, translating data into clear, actionable recommendations for senior audiences.
Experience with industry-led markets and industry enablement, designing programs tailored to specific verticals.
A collaborative team player who thrives across functions and geographies, with high emotional intelligence.
AI fluent: a confident, responsible daily user of enterprise AI tools who understands agentic workflows and can design enablement that helps others adopt them.
Fluency in English and German (French or Italian a plus)
Based in Switzerland or willing to relocate
Experience working in a SaaS or technology company
Prior experience in a field sales role — having walked in the shoes of the people you enable
Familiarity with Salesforce products and the Salesforce platform
Experience with LMS platforms and enablement tools (e.g., Highspot, Seismic, Brainshark)
Be part of a world-class enablement team at one of the most innovative companies on the planet
Work with a collaborative, inclusive, and high-performing culture
Opportunity to make a direct impact on the growth and success of our Swiss business
Competitive compensation, benefits, and opportunities for career development
Hybrid working model with flexibility to work from our Zurich office and remotely
Director, Professional Services Operations – LATAM
About the Role
We are looking for a Director, Operations leader to serve as the strategic backbone of our LATAM Professional Services organization. This Director-level role is equal parts program manager, business partner, and trusted advisor to the leadership team — translating organizational strategy into operational excellence across a complex, multi-country region.
What You’ll Do
Strategic Leadership & Advisory
Serve as a trusted advisor to the VP/RVP and senior leadership team, providing data-driven insights and operational counsel to inform critical business decisions
Partner closely with executive stakeholders to shape and execute the regional strategy, acting as a connective layer across functions and geographies
Lead cross-functional initiatives by influence — aligning Finance, ES, Recruiting, Marketing, Support, Delivery, and Legal without formal authority over those teams
Program & Portfolio Management
Own the end-to-end operational rhythm of the LATAM Professional Services business, including governance
Drive complex, multi-workstream programs from design to execution — managing competing priorities, escalations, and dependencies across Brazil, Mexico, Colombia, Chile, Argentina, and other LATAM markets
Define and enforce operational processes and ensure consistent adoption across the org
Headcount & Workforce Planning
Partner with ES, Recruitment, and Finance to manage headcount plans, backfills, net new positions
Track and reconcile HC approvals, budget alignment, and hiring execution — escalating blockers to leadership and coordinating across GOC, recruiting, and HCMs
Support workforce planning discussions, including headcount analysis and org design
Business Operations & Reporting
Monitor KPIs and flag risks proactively — whether in GTM or Delivery
Stakeholder & Communications Management
Act as a central point of coordination for the leadership team across internal programs
Represent the operations function in leadership forums, synthesizing complex topics into clear executive-level narratives
What We’re Looking For
15+ years of experience in business operations, program management, or strategy roles, ideally within a large-scale technology or professional services organization
Proven track record as a senior program manager driving complex, cross-functional initiatives in a matrixed environment
Deep understanding of Professional Services business models — including revenue recognition, resource management, billing, and delivery operations
Experience partnering with C-suite and VP-level stakeholders as a strategic advisor, not just an executor
Strong financial acumen — comfortable with headcount planning, budget tracking, and revenue forecasting conversations
Exceptional ability to lead through influence, build trust across organizational boundaries, and drive alignment without direct authority
Fluency navigating a multi-country, multi-language region (LATAM experience strongly preferred)
High operational rigor combined with strategic thinking — you can zoom in on process details and zoom out to the business picture with equal ease
What Makes You Stand Out
Background working across Finance, HR, Recruiting, Legal, and Delivery functions as an embedded operations partner
Demonstrated ability to build scalable operational processes from the ground up
Comfort operating in ambiguity and driving clarity for your stakeh
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Position: New Markets Account Executive, Bangladesh
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Our Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Responsibilities:
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account while actively prospecting and winning new customers.
Required Qualifications:
Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the Bangladesh market.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Language: Fluency in written and spoken English, Bengali and Punjabi to converse with clients in Bangladesh market
Preferred Qualifications:
Excellent interpersonal and communications skills.
Sales Methodology Education.
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Job Title: Director, Site Reliability Engineering
Location: New York, NY; San Francisco, CA; Dallas, TX
We are looking for a Director of Site Reliability Engineering to spearhead the evolution of our reliability, observability, and operational engineering capabilities.
In this role, you will transform our SRE function—moving our engineering organization from reactive incident response to a proactive, automated, and data-driven reliability culture. Partnering closely across Application Engineering, Platform, Architecture, Security, Infrastructure, and Product, you will ensure our services are resilient, observable, scalable, and production-ready long before they launch.
As an impactful people leader with sharp technical judgment, you will directly manage and empower a core team of ~6 engineers while driving cross-functional alignment across a complex organization. You won't just run existing playbooks; you will define the strategy, tooling, automation, and culture needed to mentor your team and scale system reliability enterprise-wide.
SRE Strategy and Leadership
Define and execute the long-term strategy and roadmap for Site Reliability Engineering.
Establish a clear operating model for SRE, including team scope, engagement models, ownership boundaries, and success measures.
Build and develop a high-performing team of site reliability and operations engineers.
Modernize the SRE function through automation, AI-assisted operations, self-service capabilities, and engineering-first practices.
Translate business priorities and customer impact into clear reliability investments and engineering outcomes.
Advise senior technology leaders on operational risk, resilience, capacity, and reliability tradeoffs.
Reliability Engineering
Establish service-level indicators, service-level objectives, error budgets, and reliability standards for critical services.
Partner with engineering teams to design reliability, scalability, recoverability, and graceful degradation into systems.
Define what it means for a service to be operationally and observably ready for production.
Develop readiness reviews and certification practices for high-impact services and launches.
Drive improvements in system availability, performance, resiliency, and recovery.
Ensure reliability requirements are incorporated throughout the software development lifecycle rather than addressed only after deployment.
Observability
Define an enterprise observability strategy spanning metrics, logs, traces, events, synthetics, real-user monitoring, and business telemetry.
Establish common instrumentation, telemetry, dashboards, alerting, and service-health standards.
Reduce fragmented or duplicative observability implementations by promoting shared patterns and reusable capabilities.
Improve end-to-end visibility across distributed systems, customer journeys, services, and infrastructure.
Partner with engineering teams to ensure telemetry is actionable, contextual, and tied to customer and business outcomes.
Establish governance and measurement to assess adoption and effectiveness of observability standards.
Incident Management and Operational Excellence
Improve incident detection, response, mitigation, communication, and learning.
Lead the transition from manual and reactive operations toward automated detection, diagnosis, remediation, and incident creation.
Reduce mean time to detect, acknowledge, mitigate, and recover.
Improve on-call practices, escalation paths, runbooks, and operational ownership.
Establish blameless post-incident review practices that produce measurable engineering improvements.
Identify recurring sources of operational toil and create plans to eliminate or automate them.
Partner with engineering leaders to ensure actions from incidents are prioritized and completed.
Automation and AI-Enabled Operations
Develop a roadmap for intelligent operations, including anomaly detection, event correlation, automated triage, assisted root-cause analysis, and remediation.
Evaluate opportunities to use agents and AI-assisted workflows across observability, incident response, capacity planning, and operational support.
Build automation that reduces cognitive load and improves the speed and consistency of operational decisions.
Ensure automation is safe, measurable, auditable, and designed with appropriate human oversight.
Promote platform and self-service approaches that allow product teams to adopt reliability practices with minimal friction.
Cross-Functional Partnership
Partner with engineering, DevOps, and business stakeholders.
Influence teams that do not directly report into SRE and build shared accountability for production outcomes.
Create clear service ownership models and operational expectations across teams.
Support major launches and critical business events through readiness planning, risk assessment, testing, and operational coordination.
Communicate reliability posture, risks, trends, and investments to executive and technical audiences.
Measures of Success
Improved availability and reliability of critical services.
Reduced time to detect, diagnose, mitigate, and recover from incidents.
Increased percentage of services meeting observability and production-readiness standards.
Reduced alert noise, operational toil, and manual incident-management activity.
Increased adoption of service-level objectives and measurable reliability practices.
Improved quality and completion rate of post-incident corrective actions.
Increased automation across detection, triage, remediation, and operational workflows.
Stronger ownership of production reliability across engineering teams.
Engineering-first and automation-oriented.
Comfortable challenging legacy operating models and assumptions.
Able to move between technical detail and executive-level strategy.
Outcome-focused, pragmatic, and data-driven.
Builds trust through clarity, accountability, and strong partnership.
Develops leaders and creates an inclusive, high-performance engineering culture.
Treats incidents as opportunities to improve systems rather than assign blame.
Brings urgency to operational risks while maintaining focus on sustainable solutions.
Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, or a related technical field; Master’s degree or MBA preferred.
10+ years of progressive engineering experience, including 5+ years in engineering leadership managing SRE, Platform, or Systems Engineering teams
Proven experience building or transforming a reliability or operational engineering organization.
Strong understanding of distributed systems, cloud architecture, application architecture, networking, infrastructure, and software delivery.
Experience establishing observability, incident-management, service-level objective, and production-readiness practices.
Demonstrated ability to improve reliability through engineering and automation rather than process alone.
Proven experience leading teams responsible for highly available, customer-facing, or business-critical systems.
Strong understanding of modern telemetry, including metrics, logs, distributed tracing, synthetic monitoring, and real-user monitoring.
Demonstrated success driving alignment and building consensus across cross-functional engineering teams and executive stakeholders
Ability to balance immediate operational needs with long-term engineering transformation.
Strong written, verbal, and executive communication skills.
Strong experience operating large-scale systems in AWS or another major cloud environment.
Proven track record with observability platforms such as New Relic, Splunk, Datadog, Sentry, Honeycomb, Grafana, Prometheus, or OpenTelemetry.
Demonstrated experience implementing OpenTelemetry or common instrumentation standards.
Verified proficiency building internal developer platforms, paved roads, or self-service reliability capabilities.
Experience applying AI, machine learning, or agent-based automation to operational workflows.
Seasoned capability with chaos engineering, resilience testing, disaster recovery, capacity planning, and performance engineering.
Software engineering experience and the ability to engage deeply in architecture and design discussions.
Solid background in supporting high-profile launches, events, or systems with significant customer and business impact.
*LI-Y
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Director, Site Reliability Engineering", "Job_Requisition_Additional_Locations": "California - San Francisco; Texas - Dallas", "Job_Requisition_Primary_Location": "New York - New York", "Job_Requisition_Ref_ID": "JR352553", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "New York", "Texas" ], "Locations": [ "Dallas", "New York", "San Francisco" ] }, { "Employee_Type": "Fixed Term (Fixed Term)", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/United-Arab-Emirates---Dubai/Digital-Account-Executive---Middle-East_JR352269", "External_Job_Posting_Start_Date": "2026-07-21", "Job_Description": "Digital Account Executive - UAE
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right placeWe are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our more human, culture is built around doing work that matters, winning as a team and celebrating success. We are the Salesforce Marketing Cloud.In today’s connected world, every customer interaction matter. Salesforce Digital helps our customers to make the most of every touch point, enabling them to own the 1:1 customer journey across all channels and make Real Time Marketing happen.We’re driven by a deep understanding of marketers’ needs—because we’re marketers too. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly pioneering technology.
Primary Responsibilities
Winning mainly net new Digital business revenue within accounts according to the business plan
Actively develop partnerships in the partner ecosystem to drive new business
Ability to do an initial demonstration of the Marketing and Commerce Cloud capabilities
Position Marketing and Commerce Cloud products and services and improve Customer’s impact
Negotiate and create product and service orders, contract addendums and renewals
Lead and develop existing contacts and create ambassadors
Weekly accurate forecast to sales management
Create business plan in collaboration with the extended team in order to drive net new revenue and ensure customer success
Position Requirements
Understanding of a Sales environment with experience in meeting quarterly and/or annual targets
Min 5+ years experience of Software Solution sales.
Ability to negotiate commercial contracts and maintain competitive pricing
Thorough knowledge of MS Office software including Project, Access, Visio, Excel, Word and PowerPoint
Fluent in English, Arabic is a plus.
Degree or equivalent experience required
Preferred Requirements:
Exceptional presentation and communication skills with experience of engaging with ‘C’ level executives
Ability and experience with critical thinking and complex decision making
Consistent track record of exceeding sales quota preferably (digital marketing) SaaS solutions
Ability to negotiate commercial contracts and maintain competitive pricing
Confirmed commercial success in working with executives, VP and ‘C’ level
Ability and confirmed experience with strategic thinking and complex decision making
Key Strengths & Competencies
Sales Process / Methodology
Workshop Setup and Execution
Forecasting & Business Operational Skills
Pipeline Generation & Territory Management
Business Acumen and ROI-based POV
Diversity & Inclusion:
Equality is a core tenet of how we run our business, and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses is the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community.
Our Benefits. Get Taken Care Of
When you join Salesforce, you join a global family and we take care of each other. Our incredible benefits protect and improve the lives of our employees and their families. They enhance everyday wellbeing, help you save for now and later, encourage you to take time off work, and provide amazing discounts.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Digital Account Executive - Middle East", "Job_Requisition_Primary_Location": "United Arab Emirates - Dubai", "Job_Requisition_Ref_ID": "JR352269", "Time_Type": "Full time", "Countries": [ "United Arab Emirates" ], "Regions": [ "Dubai" ], "Locations": [ "United Arab Emirates" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Washington---Bellevue/Senior-Software-Engineer--SMTS---Identity---Access-Management---Device-Trust_JR352439", "External_Job_Posting_Start_Date": "2026-07-29", "Job_Description": "The Salesforce Enterprise Security Engineering team designs and operates highly scalable, fault-tolerant distributed systems that deliver cloud-scale security software across multiple public cloud platforms and Salesforce's internal infrastructure. We provide the core building blocks that protect customer trust in Salesforce's products and services.
As a software engineer on our Identity and Access Management (IAM) platform team, you work at the intersection of distributed systems and enterprise security — building the foundational services that let every Salesforce engineer operate securely, regardless of environment. This is a high-impact, high-visibility role on one of our most critical platform investments: a unified, policy-driven containment and device trust infrastructure underpinning Salesforce's Zero Trust and Cybersecurity Mesh Architecture.
Design and build scalable authentication and authorization services for distributed environments.
Develop and maintain system software for multiple operating systems (Linux, macOS, Windows).
Implement and operate large-scale security services using Golang or Python.
Integrate and extend secure device attestation mechanisms, including Trusted Platform Module (TPM)-based hardware trust.
Contribute to platform-level identity and security solutions using Public Key Infrastructure (PKI), certificates, and secure transport.
Build and manage containerized workloads with Kubernetes, Docker, and infrastructure-as-code tools like Terraform.
Operate and maintain services in a full DevOps model: monitor, troubleshoot, and continuously improve.
Work in an Agile team to deliver iteratively and collaboratively.
Partner with cross-functional teams across security, infrastructure, and engineering to ensure platform integrity and trustworthiness.
You have 7+ years of industry experience, including at least 5+ years building distributed systems in Software as a Service (SaaS), Platform as a Service (PaaS), or Infrastructure as a Service (IaaS) environments, and 5+ years operating in high-availability, mission-critical environments (99.999% uptime).
You have strong experience designing and operating distributed systems on public cloud platforms (Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure).
You are proficient in Golang and/or Python.
You have expertise in security protocols and identity frameworks: Transport Layer Security (TLS), OAuth, Security Assertion Markup Language (SAML), PKI, and certificates.
You are familiar with system patterns and Application Programming Interface (API) standards including REST and OpenAPI/Swagger.
You have solid understanding of DevOps practices, continuous integration and delivery (CI/CD), monitoring, and full ownership of production systems.
You have experience building software for Linux and/or Windows environments.
You have experience with CI/CD tools such as Jenkins, AWS CodePipeline, or AWS CodeBuild.
You have a working understanding of large-scale infrastructure-as-a-service platforms (e.g., Amazon AWS, Microsoft Azure, OpenStack).
You are familiar with source code management and version control systems (e.g., git, Perforce).
You have hands-on experience with container technologies such as Docker and Kubernetes.
You have strong communication skills and a collaborative mindset that prioritizes team success.
A related technical degree required
Even Better If...
You have prior experience developing system-level features related to platform security or device attestation.
You have experience working with hardware-backed security mechanisms such as TPM, Hardware Security Module (HSM), or Secure Boot.
You are familiar with security compliance frameworks such as NIST, ISO, or SOC 2.
You have experience securing products and infrastructure against the OWASP Top 10 and/or CWE Top 25.
You have broad exposure to security disciplines and a deep understanding of models behind core security concepts such as Multi-Factor Authentication (MFA), Zero Trust, and securely managing secrets or tokens.
Job Description
The Named Account Executive, Enterprise Sales creates, identifies and closes sales for the Marketing Cloud within set of named accounts. As the individual who represents the Marketing Cloud and drives the revenue, this person must be a self-starting closer who can create a large pipeline of business within a short period of time and work with existing clients as well as new logo opportunities. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals.
The Business Unit:
Enterprise Business Unit (EBU)
You will work in partnership with the existing Account owners and will carry quota for the Marketing Cloud, or specialist product sales.
Responsibilities:
- Create and drive revenue within a specified region or list of named accounts
- Generate business opportunities through professional networking and cold-calling
- Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
- Meet and exceed all quarterly and annual sales quotas
- Own the sales cycle - from lead generation to closure
- Develop strategic territory business plan
- Maintain account and opportunity forecasting within our internal SFA system
- Generate leads from tradeshows and regional networking events
- Ensure 100% customer satisfaction and retention
Requirements:
- A proven sales hunter and closer who is fluent in Portuguese and advanced English
- 10+ years of outside enterprise software sales experience
- Strong preference for Digital Marketing (MarTech / AdTech) sales experience
- Proven track record of sales excellence
- Knowledge of territory/accounts assigned preferred
- Be able to work independently & as part of a team in a fast pace, rapid change environment
- Superior professional presence and business acumen
- Experience selling at the "C" level – CMO is a plus
-
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
We are seeking a proven sales performer to help us grow our market presence & penetration with a specific focus on the Public Sector. This Account Executive will be joining the national Public Sector team. This will be a great opportunity for someone who can align the values of Cloud Computing to our Public Sector customers backed by a consistent track record of direct software sales experience at the Enterprise /Public Sector/ Government level. It will suit someone who is a hunter and hungry for new business success built on driving innovative outcomes - especially in the markets of Government - Central, State, and Local, PSUs, and other Government-owned Institutions.
Learn how to hone and take your complex solution-selling skills to the next level as you promote the Salesforce product suite and brand that is leading the way in the cloud technology space. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.
Responsibilities:
• Own a client portfolio of customers and prospects and manage the sales process end to end.
• Build a compelling point of view for the client portfolio that demonstrates the Salesforce capabilities to deliver a digital citizen engagement that is unsurpassed.
• Liaise and build relationships with Public Sector/ Government and Government Owned Enterprise accounts and take ownership of the certifications/empanelment requirements of these organizations.
• To achieve/exceed an annual sales quota by thoroughly qualifying all leads & sales opportunities and to leverage business from new & established relationships.
• Play a key role as you drive critical initiatives into the targeted territory accounts.
• To strategize, negotiate & close business
Minimum Qualifications:
• At least 10 years of software & applications sales - preferably cloud-based software
• Previous experience selling complex software solutions to customers in Public Sector/ Government/Government Owned Enterprise accounts.
• Strong direct sales experience (not Channel or Partner)
• Ability to manage a wider ecosystem of partners and advisory firms.
• Consistent over-achievement of quota and revenue goals
• A successful history of net new business sales is a must
• Proven track record with relevant customer relationships
• Direct & New Business sales experience
• Proven ability to demonstrate and collaborate effectively with virtual and extended teams - both internally & externally.
• Proven ability to manage complex tender and commercial processes
Desired Skills:
• SaaS (Software as a Service), PaaS (Platform as a service), IaaS (Infrastructure as a Service)
• Software & applications sales experience for a CRM (Customer Relationship Management)
• Strong relationships across State/Central Government IT, Customer/Citizen & Business teams
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive - Public Sector", "Job_Requisition_Primary_Location": "India - Gurgaon", "Job_Requisition_Ref_ID": "JR352484", "Time_Type": "Full time", "Countries": [ "India" ], "Regions": [ "Haryāna" ], "Locations": [ "Gurgaon" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Bangalore/Senior-Principal-Swarm-Lead--Informatica-MDM--PIM--P360--C360-experience-mandatory-_JR352499", "External_Job_Posting_Start_Date": "2026-07-29", "Job_Description": "Job Title: Senior Principal Swarm Lead
Location: India (Bangalore / Hyderabad - Remote)
About the Role
The Senior Principal Swarm Lead is a senior individual contributor role within the Technical Support Engineering organization, responsible for driving complex, cross-functional technical escalations through a swarm-based support model. You will be the technical anchor for critical customer issues, collaborating with engineering, product, and support teams to ensure swift, high-quality resolutions.
Key Responsibilities
Senior Principal swarm lead sessions for Sev1/Sev2 escalations, coordinating across support, engineering, and product teams
Act as the primary technical point of contact for strategic and enterprise customers during critical incidents
Drive root cause analysis (RCA) and ensure preventive action plans are documented and followed through
Mentor and coach senior support engineers on troubleshooting methodologies and customer communication
Collaborate with Product and Engineering to identify recurring issues, influence product improvements, and close knowledge gaps
Develop and maintain internal knowledge base articles, runbooks, and best practices for swarm resolution
Track and report on swarm KPIs — mean time to resolve (MTTR), escalation trends, and customer satisfaction outcomes
Contribute to hiring, onboarding, and capability building within the swarm team
Required Qualifications
10+ years of experience in technical support, professional services, or software engineering
Deep expertise in data integration, MDM, or cloud data management platforms (Informatica experience a strong plus)
Proven track record of managing high-severity customer escalations in an enterprise SaaS environment
Strong understanding of cloud infrastructure, APIs, and enterprise software architectures
Excellent communication skills — able to interface confidently with C-level stakeholders and engineering leadership
Experience working in a swarm or war-room style support model
Preferred Qualifications
Experience with Informatica CDGC, MDM, or PowerCenter
Prior experience in a lead or principal-level support engineering role
Familiarity with Salesforce platform and ecosystem
The Agentforce Engines & Experiences team is at the heart of Salesforce's AI-native future. We build the core backend infrastructure and platform capabilities that power Agentforce — enabling intelligent, autonomous agents to reason, act, and deliver outcomes for customers at scale. Our systems are built on Java and Python, deployed on cloud infrastructure, and designed for high availability, low latency, and massive scale.
We're looking for a hands-on technical leader who thrives in a fast-moving AI environment, is excited about building foundational infrastructure, and wants to shape how enterprise AI agents are built and run. As a Senior Member of Technical Staff, you will drive architecture, set engineering standards, and work closely with Product Management, Research, and Platform teams to push the boundaries of what AI can do for our customers.
Key Responsibilities
* Technical & Engineering Leadership: Champion and enforce best-in-class engineering practices across architecture reviews, code quality, scalability design, and security standards for AI platform services.
* AI Infrastructure: Design, build, and operate high-performance backend systems that serve as the execution layer for Agentforce — including agent orchestration, reasoning pipelines, tool invocation, and memory services.
* Architecture & Strategy: Collaborate with engineering leadership and architects to define and evolve the long-term technical roadmap for Agentforce engines and experiences.
* Emerging AI Technology: Spearhead research, prototyping, and integration of AI/ML technologies and agentic frameworks to enhance product capabilities, performance, and developer experience.
* Cross-Functional Collaboration: Partner closely with Product Management, Applied AI Research, and Platform teams to translate business requirements into scalable, production-grade systems.
* Mentorship: Elevate engineering talent across the team through hands-on code reviews, architecture guidance, and a culture of continuous learning.
Must Haves
* BS or higher in Computer Science or a related technical field.
* 5+ years of professional software engineering experience, with a demonstrable focus on large-scale, distributed, or AI/ML-intensive backend systems.
* Deep proficiency in Java and/or Python, with production experience building and operating high-throughput services at scale.
* Proven experience designing, building, and maintaining production services on AWS or equivalent cloud platforms (GCP, Azure).
* Strong knowledge of distributed systems concepts: consistency, fault tolerance, service mesh, observability, and performance tuning.
* Experience designing and maintaining RESTful and/or gRPC APIs for mission-critical, latency-sensitive workflows.
* Excellent written and verbal communication skills, with the ability to drive alignment across engineering, product, and research stakeholders.
* A passion for teaching, mentoring, and building high-performing engineering teams.
Nice to Haves
* Hands-on experience building or integrating LLM-based systems, agentic frameworks, or AI orchestration pipelines in production environments.
* Familiarity with AI/ML model serving infrastructure, vector stores, embeddings, or retrieval-augmented generation (RAG) patterns.
* Experience with Kubernetes, container orchestration, and cloud-native infrastructure (AWS EKS, Lambda, SQS, S3, etc.).
* Strong background in observability — distributed tracing, metrics, alerting, and on-call best practices in high-traffic production environments.
* Experience with multi-tenant SaaS platforms and enforcing security, compliance, and data isolation at scale.
* Prior work on developer-facing platforms or internal APIs used by other engineering teams.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Slack is redefining what it means to work — not just with other people, but with AI. As the multiplayer OS for AI, Slack is the only place where human and agent collaboration actually happens at scale. We're looking for a senior content strategist and writer who can make that story impossible to ignore.
We are looking for a strategic, execution-oriented marketing leader to drive Slack's demand generation and pipeline goals through experiential and events marketing. This role sits at the intersection of field marketing, demand generation, and sales activation — and is responsible for ensuring Slack's presence, visibility, and measurable impact across Salesforce's global event portfolio.
This role requires a demand generation mindset, strong cross-functional partnership skills, and the ability to manage complex programs through partner organizations rather than a standalone events infrastructure. Successful candidates will need to deeply understand pipeline attainment, CRM and channel performance optimization to achieve targets while maintaining ROI thresholds. This leader takes a holistic view of Slack's event strategy and investments, driving well-documented plans and timelines while bringing together the teams and resources needed to capitalize on opportunities and close gaps across priority events. A key part of the role is advocating for Slack's brand within Salesforce events — preserving its uniqueness while strengthening its presence.
Own Slack's demand generation strategy across the Salesforce experiential marketing portfolio, including first-party and third-party events
Serve as an integral Slack stakeholder and point of contact within Salesforce's Global Field Marketing and Strategic Events teams
Develop and manage event-driven pipeline programs aligned to Slack's marketing pipeline targets, lead generation goals, and revenue priorities
Partner with Salesforce and Slack Sales teams to activate accounts, drive customer nominations, and translate registration and participation into pipeline opportunity
Define audience acquisition and activation strategies across owned and influenced channels, including pipeline impact, target account selection, registration strategy, onsite experiences, and follow-up sales outreach and marketing nurture programs
Build measurement frameworks to track sourced and influenced pipeline, report performance and attainment against pipeline and revenue goals, and optimize event programming and investments based on performance against goals and ROI
Collaborate with Slack campaigns, ABM, and demand generation teams to ensure programs are integrated into broader campaign motions
Drive smart budget allocation and spend management across events, negotiating with Salesforce teams and external vendors to maximize resources.
Represent Slack's marketing ideas and needs within Salesforce's planning processes, ensuring Slack has appropriate presence, messaging, and activation support
8+ years of experience in demand generation, field marketing, or integrated marketing in B2B
Proven track record driving pipeline through experiential programs, with demonstrated ability to tie activity to measurable revenue outcomes
Experience executing experiential programs through partner organizations or shared marketing infrastructure in large organizations, not solely through a standalone, owned program
Strong cross-functional collaboration skills, with the ability to influence and align stakeholders across sales, marketing, and operations
Deep familiarity with first-party and third-party event formats and the distinct strategies each requires
Data-driven approach to program planning and performance measurement
Comfort operating in fast-paced, matrixed environments with multiple competing priorities
Experience marketing within or alongside a large enterprise technology company (e.g., Salesforce, Microsoft, Google, SAP)
Familiarity with Salesforce's experiential and event portfolio, including Dreamforce and World Tour
Experience with Business Insights tools (Tableau Preferred) and CRM-integrated marketing programs (Salesforce CRM preferred)
Demonstrated ability to work across global markets and time zones
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at salesforcebenefits.com.
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You align initiatives by connecting fragmented, complex experiences into a cohesive, simplified design vision. You lead through thought leadership and deep craft, mentoring designers, developing new methodologies and tools, and modeling the highest standards of design execution. With deep empathy for the user, you act as a relentless advocate for their needs, bringing clarity to complexity and delivering scalable, user-centered solutions.
You aren't just designing tools; you are defining what great looks like at the frontier of AI for Service and creating lasting organizational impact and business value.
Responsibilities
Vision & Strategy: Set the design vision for a broad domain of Agentforce for Service, framing the hardest problems and connecting disparate workstreams into a coherent, forward-looking direction that aligns with Salesforce's business objectives and the evolving needs of our global customers.
Craft & Excellence: Set the standard for craft across the organization, bringing consumer-grade design and high-fidelity execution to enterprise workflows. You will relentlessly simplify the most complex systems, leveraging modern design patterns and emerging technologies to define a new global benchmark for UX quality across the Salesforce ecosystem.
Design Culture: Shape a culture of craft, critique, and continuous improvement across the discipline. You elevate the work of every designer around you through mentorship, critique, AI tools, and example—strengthening team culture without formal management authority.
Ecosystem & Systemic Leadership: Drive the evolution of design standards and the Salesforce Design System (SLDS2), ensuring your domain promotes a cohesive, accessible, and unified experience across the entire Salesforce portfolio.
Research & Insight: Partner with Research to turn deep user and market insight into experience frameworks that shape product strategy well beyond a single workstream.
Cross-Functional Partnership: Act as a strategic peer to senior Product and Engineering leaders, influencing roadmap and strategy from ideation through execution in a PDE model.
Executive Influence: Present complex design visions to executive leaders and key customer stakeholders, translating design decisions into clear business impact.
Experience / Skills Required
10+ years of experience designing and delivering products in cross-functional teams from start to finish.
A portfolio of category-defining work and a track record of solving the most ambiguous, high-stakes design problems at scale.
Deep understanding of AI and AI tools and their applications in workflow, with a constant drive to stay ahead of industry developments.
Mastery of user-centered design methods, research, and usability testing, and a talent for translating insight into direction.
Power to influence others and build consensus across an organization while dealing with significant ambiguity—leading through influence rather than authority.
A passion for mentoring designers and shaping design culture, without direct management responsibility.
Deep experience with design systems and a profound appreciation for simple solutions to complex problems.
Expert knowledge of design tools such as Figma, Figmamake, Claude, and Cursor.
A related technical degree required.
Bonus:
Please submit your resume and URLs to your portfolio. Submissions without a portfolio or samples of work will not be considered.
The Experience
The Hyperforce team is seeking a Product Management leader with a strong builder mindset for building an AI-first compute infrastructure platform. The role requires technical expertise in infrastructure and platform-as-a-service (IaaS/PaaS), API management, and passion for delivering rich user experiences. The role will focus on building platform technologies for high-availability and scale.
What You'll Actually Be Doing:
As a product leader, develop vision, strategy and multi-release roadmap for the compute infrastructure platform with emphasis for AI and data workloads.
Own improving platform maturity for new AI and data application patterns and across critical platform capabilities such as availability, and scalability.
Innovate at infrastructure and platform level by deeply understanding user needs and product fit while leveraging the knowledge of Infrastructure/platform-as-a-service and open-source technologies.
Partner with Salesforce product clouds so that all services are available on Hyperforce. Including gap analysis on requirements
Engage with customers and partners to deliver roadmap updates, get product feedback, and identify additional challenges and opportunities.
Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and through community sites and social media.
What we’re looking for:
Required Qualifications
12+ years minimum of Product Management, Solution Architect or similar experience.
Specialization in user facing products, enterprise scale infrastructure/platform-as-a-service (IaaS/PaaS) platform, high-availability architecture, application networking and API management.
Proficiency and growth mindset in leveraging data analytics tools (eg. SQL) to query for product analytics and applying AI tools (eg. Claude Code) to build product prototypes.
Passion for creating seamless user experience through value-chain and user journey mapping.
Demonstrated experience in building product prototypes, writing strategy and translating customer needs into product capabilities.
Direct experience of working on and leveraging AWS, Google Cloud and Azure services.
A technical degree required, preferably in Software Engineering.
Exceptional communication and collaboration skills.
Preferred Qualifications
Experience with cloud native technologies such as Kubernetes and Service Mesh.
Background in applying AI and AIOps to develop strategic platform capabilities.
Department Overview
Data Solutions is the force that propels Salesforce into the AI era, informing—through trusted data and artificial intelligence—the path forward to be smarter in every dimension. Delivering everything from financial forecasting and customer health to adoption insights and curated data, Data Solutions serves as the unbiased partner to every data trailblazer across Salesforce. As part of this organization, Cloud Analytics operates as the strategic product analytics engine, partnering directly with cloud leadership to drive high-stakes decision-making through rigorous metrics and insights. Sitting within Cloud Analytics as a forward-deployed partner to AgentExchange, this role collaborates hand-in-hand with product, engineering, and data leadership to co-build the foundations, core metrics, strategic insights, and autonomous agents driving the product forward.
Responsibilities
Decision Support & Strategic Guidance: Apply rigorous quantitative and statistical methods, including experimentation, causal inference, tradeoff analysis, and modeling under uncertainty to inform product initiatives and diagnose complex business challenges. Deliver clear recommendations that drive product and business decisions.
Stakeholder Partnership: Partner directly with product managers, engineering leads, and cross-functional stakeholders to translate complex analytical findings into clear, actionable business recommendations.
Agentic Systems & AI Lifecycle: Architect, evaluate and govern autonomous AI agents to automate complex data science tasks, accelerating our analytical throughput and decision systems. Incorporate AI solutions into daily analytical workflows to drive faster time-to-insight.
Roadmap Execution: Contribute technical expertise to the AgentExchange product analytics roadmap, taking end-to-end ownership of project execution and delivery.
Metrics & Insights: Define, build, and track key performance indicators to monitor AgentExchange adoption, feature health, and long-term user engagement.
Peer Leadership: Practice and promote high standards for technical rigor, code quality, and documentation, providing informal mentorship to peers across the Cloud Analytics organization.
Required Skills
Proven Experience: 5+ years of hands-on experience in data science, decision science, or quantitative analytics, with a proven track record of delivering insights and models that influence product strategy.
Agentic AI & Automation: Practical experience building agentic workflows, integrating LLMs, or automating complex data pipelines using modern AI frameworks. You actively leverage AI to build smarter, faster analytics systems.
Technical Proficiency: Strong proficiency in statistical programming languages (Python or R) and modern data science tools, alongside advanced SQL skills for complex data extraction and feature engineering.
Quantitative Foundation: Master’s degree (or Bachelor’s with equivalent practical experience) in a quantitative discipline (e.g., Computer Science, Engineering, Economics, Statistics, or Applied Mathematics).
Communication & Collaboration: Excellent written and verbal communication skills, with a demonstrated ability to synthesize technical details for product and business partners.
Ownership & Drive: A strong bias for action and personal accountability, comfortable navigating ambiguity and working independently in a dynamic, matrixed environment.
About Salesforce
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
Named Account Executive, Enterprise Sales
Salesforce.com provides a compelling opportunity for Sales Professionals with a proven track record exceeding quota in technology sales for Chemical Industry Our goal is to build an organization of intelligent, ambitious, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, a best-in-class CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for or our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based, team atmosphere.
You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in Brazil.
Your accounts will be a blend of clients with addition revenue opportunities and prospects.
You must be able to forecast sales activity and revenue achievement while creating satisfied and referenceable customers.
Very competitive comp plan with tremendous upside earnings potential.
Responsibilities:
We are seeking proven, quota-carrying sales performers to help us grow our Brazilian customer base. Responsibilities include generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide CRM initiatives for companies across the region.
Additional efforts include:
7+ Years of experience in Enterprise Software Sales, ideally with experience with large enterprises;
Proven track record in a "hunting position" but with good team selling skills;
Result-oriented performance, with a good performance track record and quota exceeded in the past years;
Excellent relationship with C-Level executives;
Deep experience in Solution Selling and long, complex sales cycles; Good interpersonal skills and ability to lead virtual teams;
Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.
Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
Key Responsibilities
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share Salesforce value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts (upper Commercial Segment and Enterprise accounts)
Key Functional Competencies
Business Foundations
Industry Foundations
Value Calculation
Point of View Development
Value Realization
Account Team Alignment
Executive Alignment
Our investment in you
World class enablement and on-demand training - check out Trailhead.com for a sneak peek!
Sandler Sales Training
Week-long product bootcamp
Fast Ramp mentorship program
Weekly 1:1 coaching with your leadership
Clear path to promotion with accelerated leadership development programs
Exposure to executive thought leaders with a passion for living our values
Volunteer Opportunities:
Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Tra
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As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Responsibilities
Required Qualifications:
The typical base salary range for this position is 56,325 EUR to 75,375EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Implegato Livello 1
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Solution Engineer", "Job_Requisition_Additional_Locations": "Italy - Rome", "Job_Requisition_Primary_Location": "Italy - Milan", "Job_Requisition_Ref_ID": "JR352919", "Time_Type": "Full time", "Countries": [ "Italy" ], "Regions": [ "Milano", "Roma" ], "Locations": [ "Milan", "Rome" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Mexico---Mexico-City/Customer-Success-Manager-Core---Portuguese-Speaker_JR352973", "External_Job_Posting_Start_Date": "2026-07-31", "Job_Description": "We are looking for an exceptional Customer Success Manager to play a key role in nurturing SMB Customers. In this role, you will be the key point of contact for our customers working towards successfully sustaining and expanding their business with us over time. The key to achieving this success are the effective adoption, facilitating their technical success while nurturing their overall aptitude, showcasing high impact results that align to a customer’s business objectives, and continuous strategic and relationship alignment
Role Summary
As a Customer Success Manager (CSM), you will:
Serve as a trusted advisor to SMB customers.
Drive product adoption, customer value realization, and long term success.
Bridge business objectives with Salesforce platform capabilities.
Help customers optimize ROI and embed Salesforce as a strategic part of their technology stack.
Identify and preempt renewal risk and raise Red Flag. Co-create risk mitigation plan
Key Responsibilities
Effective Adoption
Understanding a customer’s journey, maturity, and value proposition for each solution
Advise customers on platform architecture, governance, workflows, and best practices
Translate customer objectives into platform use cases and solutions
Business Value Realization & Relationship
Understand and articulate the customer's executive priorities and defined initiatives where Salesforce products can have an impact
Quantify and describe the business value created by the customer's use of Salesforce products. Conduct Business Value Reviews with senior leader or executive-level audience
Build trusted relationships with senior stakeholders
Operational Excellence
Develop customer success plans aligned with business outcomes
Serve as the main point of contact, leading regular calls, ongoing communications, and facilitate/conduct strategic discussions tailored to the client audience
Partner with Product, Support, Professional Services, Engineering, and Sales to ensure delivery of all commitments. Especially with Sales to strategize retention and expansion
Coordinate issue resolution and customer escalations
Imp: Actively participate in identifying the early warning signals for renewal risk. Coordinate and drive the risk mitigation with help from internal stakeholders
Preferred Qualifications
+6 Years Experience in Customer Success, Consulting, Professional Services, or SaaS.
English and Portuguese fluency.
Strong consultative and stakeholder management skills.
Excellent communication, presentation, and program management skills.
Analytical mindset with the ability to demonstrate business value
Salesforce product knowledge is a bonus
The Experience
The Hyperforce team is seeking a Product Manager with a strong builder mindset. The role requires technical proficiency and passion for platform & infrastructure-as-a-service, developer experience and applying AI for solving hard platform problems such as resource optimization, scaling and availability. The role will focus on building new technologies that can scale the compute infrastructure while also running it in a cost effective manner.
What You'll Actually Be Doing:
Own and innovate towards building strategic platform capabilities such as resource optimization by leveraging the knowledge of Infrastructure/platform-as-a-service and open-source technologies.
Apply AI to understand user pain-points, investigate product maturity gaps such as in scaling and availability, build product concepts, and product ops.
Engage with customers and partners to build product capability roadmap, get product feedback, and identify additional challenges and opportunities.
Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and through community sites.
What we’re looking for:
Required Qualifications
8+ years minimum of Product Management, Solution Architect or similar experience.
Technical depth in user facing products, infrastructure/platform-as-a-service (IaaS/PaaS), containers/Kubernetes, CI/CD and observability.
Proficiency and growth mindset towards leveraging AI (eg. Claude Code) and data analytics tools (eg. SQL).
Product management experience in developing rich user experiences, KPIs for measuring user journey and experience, and building platform automation for self-service.
Demonstrated experience in building product prototypes, writing strategy and translating customer needs into product capabilities.
A technical degree required, preferably in Software Engineering.
Exceptional communication and collaboration skills.
Preferred Qualifications
Experience in resource optimization techniques such as leveraging Karpenter and Kueue is preferred.
Direct experience of working on and leveraging AWS, Google Cloud and Azure services.
We are hiring a dynamic Principal designer to join our AgentExchange UX team. AgentExchange is the world's largest B2B marketplace, powering the Salesforce ecosystem with thousands of prebuilt AI solutions and tooling, apps, components, data solutions, and consulting services. We're redefining how customers discover, evaluate, and adopt technology to extend Salesforce.
We're a tight-knit team working at the intersection of marketplace design, enterprise scale, and AI-powered innovation. We value systems thinking, thoughtful storytelling, collaboration and drive. To be successful in this role, you will bring proven creative leadership, top-notch visual design skills, and the demonstrated ability to influence senior leadership in an enterprise environment.
About Salesforce UX
Our teams craft Salesforce's enterprise and consumer products, create new design patterns and guidelines, and partner with cross-disciplinary teams to bring human-centered experiences to life. These roles are an opportunity to solve meaningful problems at scale, design for inclusivity and accessibility, and make life better for our users and customers.
You'll set and articulate the product and feature vision by leveraging your skills in visualization, influence, and empathy, guiding the team through its implementation. You'll partner closely with product and technology leaders as a trusted, senior stakeholder in our release roadmap. You'll immerse yourself in the end-to-end experience of your work, creating a variety of design artifacts to communicate ideas and direction and to persuade senior audiences. Ultimately, you'll make products people love to use — tools that make a salesperson's day more productive, a marketer's campaign more powerful, and a developer's app more feature-rich. If you want to use your UX skills to set the creative vision, inspire teams, and transform the way business gets done, we would love for you to join us!
Experience/Skills Required
Responsibilities
Please submit a résumé with links to your portfolio and password to access. Submissions without portfolios or work samples will not be considered.
In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams.
", "Job_Family_Group": "User Experience", "Job_Posting_Title": "User Interface/User Experience Principal - AgentExchange UX", "Job_Requisition_Additional_Locations": "Washington - Seattle", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR352642", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Washington" ], "Locations": [ "San Francisco", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Israel---Tel-Aviv/Program-Architect_JR352800-1", "External_Job_Posting_Start_Date": "2026-08-04", "Job_Description": "Department Overview
Data Solutions is the force that propels Salesforce into the AI era, informing—through trusted data and artificial intelligence—the path forward to be smarter in every dimension. Delivering everything from financial forecasting and customer health to adoption insights and curated data, Data Solutions serves as the unbiased partner to every data trailblazer across Salesforce. As part of this organization, Cloud Analytics operates as the strategic product analytics engine, partnering directly with cloud leadership to drive high-stakes decision-making through rigorous metrics and insights. Sitting within Cloud Analytics as a forward-deployed partner to the AgentExchange and Partner Ecosystem business, this role collaborates hand-in-hand with product, engineering, and data leadership to co-build the foundations, core metrics, strategic insights, and autonomous agents driving the product forward.
Role Description
As a Principal Data Engineer for AgentExchange, you will serve as the chief data architect and technical authority powering our next-generation product analytics and AI platform. In this high-leverage position, you will design, scale, and maintain the enterprise-grade data infrastructure, real-time pipelines, and feature stores that feed both high-stakes decision systems and autonomous AI agents. Operating on the front lines alongside decision scientists, software engineers, and product leaders, you will transform high-volume data streams into pristine, reliable, and high-performing technical foundations.
Responsibilities
Data Architecture & Strategy: Architect, build, and scale the foundational data platforms, lakehouses, and high-throughput pipelines that power AgentExchange product analytics, metrics, and agentic workflows.
Agentic Infrastructure & Orchestration: Design and deploy production-grade data pipelines, feature stores, and event-driven architectures that enable autonomous AI agents to operate reliably at enterprise scale.
Platform Excellence & Reliability: Establish end-to-end data governance, quality frameworks, lineage tracking, and performance monitoring to ensure zero-downtime reliability for mission-critical data assets.
Cross-Functional Engineering Leadership: Serve as the principal technical authority on data architecture, partnering seamlessly with decision scientists, software engineers, and product managers to translate complex business needs into elegant technical systems.
Technical Roadmap Ownership: Co-own the long-term data technology roadmap for AgentExchange, anticipating scale bottlenecks and driving architectural evolution ahead of product growth.
Mentorship & Engineering Rigor: Elevate the engineering bar across Cloud Analytics by establishing standards for code quality, testing, CI/CD, and system design, while mentoring engineers across the broader organization.
Required Skills
Proven Experience: 7+ years of hands-on data engineering experience building complex, enterprise-scale data platforms, distributed systems, and real-time data pipelines. Must have a track record of actively shipping production code alongside architectural leadership.
Systems Architecture & Data Engineering: Mastery of modern distributed computing, data lakehouse architectures, and cloud data warehouses, alongside deep expertise in orchestration tools (e.g., Airflow, Dagster).
AI & Agentic Infrastructure: Demonstrated experience engineering data systems for LLMs, agentic workflows, feature stores, or vector retrieval pipelines. You build the data plumbing that makes AI systems fast, accurate, and scalable.
Software Engineering Mastery: Expert proficiency in Python, Scala, or Java, alongside expert-level SQL tuning and deep familiarity with software engineering best practices (Docker, Git, CI/CD, IaC).
Technical Foundation: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical discipline (or equivalent practical impact).
Architectural Influence: Strong communication skills with a proven track record of distilling complex system architecture decisions into clear business trade-offs for technical and non-technical executives alike.
Salesforce India Professional Services partners with enterprise customers to design, implement, and scale transformative Salesforce solutions. With deep platform expertise and a strong focus on business outcomes, we work with some of India's most complex and strategic organisations — making a real global impact from one of Salesforce's highest-priority growth markets.
The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully designing and building the Salesforce industry-specific Education Cloud solutions, particularly using Salesforce Education Cloud.
The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem. As a Technical Architect, you will become a deep product guide with Education Cloud applications, having strong focus on salesforce platform (e.g. Sales, Service, Community, and Einstein Clouds) and work closely with our sales and delivery teams to ensure customer success.
Responsibilities:
Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is leveraged correctly and the go-forward solution is easy to maintain and meets best practices. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates, and documenting requirements and designs.
Effective in understanding business needs and distilling the information into business and technical requirements
Collaborate with internal stakeholders (sales/pre-sales, engineering, other services teams, etc.) to help customers maximize the value of their Salesforce Industry products and services.
Designing transformational technology solutions and working directly with customers to meet their business requirements in accordance with industry best practices.
Leading and mentoring the development and QA teams on the project.
Responsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment.
Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.
Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams.
Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.
Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions.
Develop POCs or help customers and partners with complex coding tasks.
Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community.
EXPERIENCE:
10+ years of experience in developing technology solutions.
Extensive experience and understanding of the Education Sector and the need for digital transformation.
In-depth understanding of education cloud focus areas – Recruitment, Admission, Onboarding, Career Readiness and Alumni.
Worked on education cloud project and implemented the student lifecycle journey
8+ years of experience working on deployment teams, ideally using Agile development techniques.
Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Education clients.
Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions.
Salesforce.com integration experience, including between different business systems as well as working with integration tools.
Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment and implementing new instances of Salesforce.com from scratch.
Strong experience on Omnistudio suite, Business Rules Engine (BRE), Experience Cloud Integration
Strong practical knowledge of Lightning, VisualForce, Flex, and LWC.
Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.
Understanding of DevOps and Release Management for large-scale transformation projects.
A self-starter, adept at picking up new skills and technologies, and eager to break new ground
Excellent communication skills to communicate with customers, partners, and internal team members
TECHNICAL SKILLS
In-depth knowledge of Education processes in industry-specific solutions (e.g. (Recruitment & Admissions, Academic Operations, Student lifecycle management, Alumni Operations etc)
Strong knowledge of Education cloud Data model, Education customer journeys, and best practices
DevOps and Release management
Salesforce/Apex, Triggers, Flows, Community, Lightning, LWC
Familiarity with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
DESIRED CERTIFICATIONS & QUALIFICATION
Bachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field
Certified in Education Cloud, Sales Cloud, Service Cloud
Experience on Agentforce will be preferred
Experience on Data Cloud will be preferred
Familiar and using AI tools to bolster implementation productivity (e.g. Cursor, Claude, NotebookLM etc)
ware engineers, product managers and solution engineers closely to design, implement and iterate agentic AI systems with customers.
With your strong technical competence, strategic thinking and customer engagement, you will innovate at the frontier of the field, having the opportunity to create new solutions and define new categories of product with meaningful impact to Salesforce customers and beyond.
We are looking for candidates who
Has exceptional engineering skills.
Has deep ML knowledge with meaningful implementation track records.
Prioritize deep and strategic thinking.
Has dedication, patience and resilience to build exceptional product experience.
Collaborative and win with teams.
Proactive and bias to action, comfortable in fast-pacing environment.
Competitive coding winner (ACM-ICPC, etc).
Startup founders in agentic AI, LLM, area (e.g., YC backed startup)
Programming & Systems:
Strong proficiency in Python; solid experience with C++ and/or Java
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
Strong software engineering fundamentals (data structures, algorithms, system design)
Experience building production-quality systems
Agentic / LLM Systems
Practical experience with LLMs and agentic workflows (tool use, planning, memory, multi-step reasoning)
Experience building end-to-end AI agents or complex AI-driven applications
Familiarity with prompting, orchestration, and evaluation for LLM-based systems
Machine Learning & AI
Hands-on experience with deep learning frameworks
Strong understanding of ML fundamentals
Experience implementing and debugging model training, evaluation, and inference pipelines
Infrastructure & Deployment
Experience deploying ML systems using Docker and cloud platforms (AWS, GCP, or Azure)
Familiarity with distributed training or inference and performance optimization
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Summary
The Customer Success Manager, Senior Manager is a highly strategic and experienced individual contributor responsible for driving quantifiable business impact across our most complex, often multi-org Signature customers. This role acts as a primary strategic partner, who maintains a continual focus on the customer’s business goals to improve their adoption, technical health, and expertise to realize the maximum value out of their Salesforce investment. Ensuring the seamless delivery of all deliverables necessary to advance the customer’s core business goals. The Senior Manager is required to integrate multiple products or processes to create effective customer solutions.
Key Responsibilities
Strategic Accountability and Account Leadership
ROI-Driven Engagement: Determine when and how to engage clients based on calculated ROI, ensuring all activities translate directly into tangible value for the customer.
Complex Program Management: Effectively own the Signature experience across complex, multi-org customers. This involves organizing information across multiple work streams and integrating customer priorities and timelines into comprehensive success plans.
Resource Mobilization: Act as the central resource for the team and the customer, connecting all the dots. This includes proactively taking ownership of customer needs and drawing expert resources into customer situations as needed.
Engagement Charter: Craft a clear engagement charter with specified goals and metrics to ensure alignment across internal and external teams.
Business Value Integration: Align the Account Success team and internal stakeholders around the customer's business and technical goals, ensuring value delivery through the Signature offer.
Agentic Workflow Design: Designing multi-step digital workflows where agents handle repetitive data-intensive work, freeing the CSM for high-stakes relationship building.
ROI Segmentation (Human vs. AI): Determining which customer segments or tasks require high-touch human coverage vs. autonomous "always-on" AI support.
Trusted Advisory and Executive Influence
Advanced Stakeholder Management: Cultivate and maintain relationships with customer IT and business executive leadership, demonstrating a genuine commitment to customer goals to build deep rapport.
Complex Navigation: Navigate the customer’s and Salesforce’s internal organizational dynamics to achieve results. Drive consensus with collaborators and influence key internal and external stakeholders to engage in the process.
Business Insight: Combine expert Salesforce knowledge with deep business insight to deliver effective recommendations and advance the customer’s core business goals. This includes adapting established solutions to solve complex customer problems.
Customer Advocacy: Effectively amplify the voice of the customer with internal teams to ensure the organization remains laser-focused on customer success.
Solution & Industry Expertise: Develop a strong working knowledge of Salesforce’s major solutions and a "sales pitch" understanding of the rest. Leverage industry insight to position customers for future success.
Mentorship and Development: Demonstrate a growth mindset by pursuing challenging learning activities. Mentor team members to help accelerate their personal development and contribute subject matter expertise internally within Salesforce.
Domain Expertise and Risk Mitigation
Risk Management: Act as the leader in identifying problems. Leverage the Red Accounts Escalation Play and Case Oversight & Incident Management processes when high-value renewals or Go-live dates are at risk.
AI Governance & Guardrails: Guide customers through governance frameworks, best practices for Trust Layer, and implementation of safety-by-design principles.
Root Cause Synthesis:Can use AI tools for account-level pattern recognition and access automated RCA reports for specific scenarios
Root Cause Analysis: Question assumptions to uncover root causes and reveal new opportunities rather than just treating symptoms.
Minimum Requirements
Experience: Experienced business professional with 5-6+ years of relevant industry expertise in high complex Customer Success environments, SaaS platform use, or related strategic consulting fields.
Executive Communication: Exceptional communication and presentation skills with a demonstrated ability to influence effectively at all levels, including executive and C-level.
Behavioral Competency: Ability to handle objections, navigate complicated discussions, and drive alignment. Must demonstrate persistence in the face of adversity and disappointment.
Technical Acumen: Ability to clarify the roles and responsibilities of collaborators and serve as the central resource, ensuring clear technical and business alignment
Deep expertise in Sales Cloud and/or Service Cloud
Strong understanding of sales effectiveness, revenue operations strategy, customer service transformation, and contact center operations
Knowledge of advanced Sales Cloud features: Sales Engagement, High Velocity Sales, Einstein AI (Lead Scoring, Opportunity Scoring, Forecasting) OR Service Cloud features: Omni-Channel, Service Cloud Voice, Digital Engagement (messaging, chat), Field Service Lightning
Understanding of Einstein AI for Service (case routing, chatbots, predictive service) and CPQ integration with the Sales Cloud opportunity lifecycle OR familiarity with territory management, collaborative forecasting, pipeline inspection tools, telephony integrations, IVR systems, and workforce management tools
Knowledge of Sales Cloud integrations with Revenue Cloud, Pardot/Marketing Cloud Account Engagement, and Slack; and Service Cloud integrations with Experience Cloud (portals), Slack (Swarming), and Data Cloud (unified customer view)
Salesforce Admin + Sales Cloud Consultant and/or Service Cloud Consultant certification
Cloud Specific Experience
Salesforce product certifications are a plus (external hire recommended: AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist)
Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
*LI-Y
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Customer Success Senior Manager", "Job_Requisition_Primary_Location": "New Zealand - Auckland", "Job_Requisition_Ref_ID": "JR352769", "Time_Type": "Full time", "Countries": [ "New Zealand" ], "Regions": [ "Auckland" ], "Locations": [ "Auckland" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Software-Engineering-SMTS_JR352912-1", "External_Job_Posting_Start_Date": "2026-07-31", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "About The Team:
The DB Schema team's mission is to provide the tooling and expertise necessary to evolve the Salesforce database schema in a consistent, secure, and automated manner, thereby eliminating downtime and scaling the growth of Salesforce's core service.
We are a team of highly collaborative, innovative, and motivated software engineers who support and enhance a service that is mission-critical to Salesforce's core business. Our diverse team upholds Salesforce's values of equality, giving back, customer trust, and innovation.
The Role:
Seeking a Senior Software Engineer for a high-impact team that enables thousands of developers in every stage of the software development lifecycle, builds tooling that delivers schema releases at an enterprise scale, and serves as the foundation of our industry-leading multi-tenant architecture. The team focuses on developing schema management solutions that meet the scalability, availability, performance, and security requirements of Salesforce's core service offering. This role requires collaboration across several teams and stakeholders to support Salesforce-wide initiatives, including our transition to Salesforce DB and to the public cloud. Strong service ownership is highly valued — balancing short-term operational solutions with long-term technical solutions through both pragmatic and innovative approaches.
Responsibilities:
Drive and deliver enhancements to schema lifecycle tooling that serves multiple database engines across Salesforce's pre-prod and prod fleet
Own major subsystems end-to-end: from technical design through implementation, testing, and production rollout
Make design decisions on the basis of performance, scalability, and future expansion
Provide operational support for schema releases, including incident response and root cause analysis
Collaborate with release management, database infrastructure, and application teams to define and deliver safe deployment strategies
Use AI tools as a force multiplier for development, testing, and operational workflows
Guide and support junior engineers through mentorship and technical feedback
Required Skills:
5+ years of experience building Java applications; proficiency in Python
Experience with SQL, designing and building platform services, or infrastructure automation at scale
Demonstrated ability to take ambiguous problems and drive them to concrete, opinionated technical designs
Track record of owning production services — incident response, operational maturity, monitoring
Optional Skills:
Experience working in an agile environment, with multiple releases per year
Knowledge of CI/CD concepts and tools
Familiarity with cloud-native architecture, development, and deployment practices (e.g., AWS, Spinnaker, Kubernetes, Docker, Terraform)
MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Solutions Architect on our Services team, you will have the opportunity to enable our customers to understand and employ MuleSoft technology hands-on while coaching and mentoring elite members of a fast-paced, growing organisation.
You will be an influencer and thought leader with in-depth technical expertise, credibility, and field experience to establish yourself as a subject-matter expert in a company leading innovation within the integration services industry.
Coupled with Catalyst Knowledge Hub assets, method and approach your delivery experience and expertise will drive adoption of API Led engagements in our customers allowing innovation, self service, reuse and consumption of assets across their business.
What you’ll achieve:
3 months:
・Participate in MuleSoft Technical Product and Consulting Services training, methodology and enablement.
・Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training.
・Begin to execute MuleSoft implementations for customers and start on your journey to internalise business outcomes and business context relevance to MuleSoft implementation methodologies and approaches.
・Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject matter expertise and project deliverables to internal knowledge exchange.
・Begin mentorship and guidance of junior Services team members and help to build out our services organisation.
12 months:
・Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle.
・Evangelise frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing.
・Identify opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs and 3rd Parties.
・Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs.
・Evangelise, train, coach and mentor Services team members on hard technical skills and soft skills.
・Identify opportunities and efficiencies in customer IT operating model, and support implementation of the SDLC pipeline to get greater values out of the MuleSoft platform.
・Lead development of technical brown bag sessions and publish/facilitate reusable content to the field.
・Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.
・Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design.
What you'll need to be successful:
・High-level fluency in Japanese, business-fluency in English
・Experience leading integration teams and architecting solutions
・Demonstrated experience architecting services integrations with at least two of the followings:
①MuleSoft or other solutions (e.g. IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.)
②API Management solutions (Apigee, Mashery, etc.)
③one or more on-premise/Saas packaged COTS (Commercial Off-theShelf) solutions for ERO, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.)
・Demonstrated experience managing and architecting for multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end, sometimes simultaneously.
・Working knowledge of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards.
・Demonstrated ability to effectively architect solutions within a diverse technical team of client, SIs, contractors and internal teams.
・Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organisation practices.
・Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements.
・Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives.
・Experience driving technical workshops with technical and business clients to derive values added services and implementations.
About MuleSoft, a Salesforce company
Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
*LI-Y
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Technical Architect - MuleSoft", "Job_Requisition_Primary_Location": "Japan - Tokyo - Remote", "Job_Requisition_Ref_ID": "JR352796", "Mulesoft_Posting_Start_Date": "2026-07-24", "Mulesoft_site_URL": "https://salesforce.wd12.myworkdayjobs.com/Mulesoft_Careersite/job/Japan---Tokyo---Remote/Technical-Architect---MuleSoft_JR352796", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Remote - Japan" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Director-of-Technical-Program-Management---Trust---Infrastructure_JR353101", "External_Job_Posting_Start_Date": "2026-08-03", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Description
Senior Manager, Success Architecture, Agentforce, is a customer-focused leader responsible for Salesforce's most technical success plan aligned role, Success Architects. This role will ensure the highest sustainable level of customer satisfaction with Agentforce across all customer segments. Key responsibilities include managing Success Architects; driving customer adoption and value realization; escalation management; and adherence to established success processes. As a member of the global Agentforce organization, the Senior Manager will partner with regional and global stakeholders to deliver world-class customer experiences.
Your Impact
The successful candidate will be independent, self-motivated, proactive, results-oriented, capable of quickly championing change, and influential. You will provide a high level of customer satisfaction through the delivery of exceptional customer success services. You will lead a team of professionals through a high-growth period that requires adaptability and comfort with changing circumstances.
Responsibilities
Leadership & Team Development
Build, lead, and develop a world-class team of Success Architects .
Manage individual contributors effectively, providing coaching, mentorship, and support to help them develop professionally and achieve their delivery goals
Resource and organize teams effectively to drive customer outcomes across all segments
Create a vibrant, inclusive culture that inspires people to do their best work and aligns with Salesforce Core Values
Find, hire, and retain the best technical and customer-facing talent in the region Create an environment of stronger employee engagement through regular connects including 1:1s and office hours
Demonstrate better together leadership that works together with peer leaders to achieve the best outcomes
Secure psychological safety everywhere
Customer Experience & Technical Support
Lead the Success Architect team to drive Customer Success through proactive guidance, outcome focused goals, and operational rigor
Manage key metrics including customer satisfaction (CSAT), productivity, time to resolve, and outcome achievement
Act as an escalation point for high severity customer issues that arise from within the team, directly from customers, or from other Salesforce functions
Ensure the team KPIs are met or exceeded across global Architect standards
Exemplify a positive customer experience through effective communication in every interaction with the customer
Receive and manage customer complaints and escalate to appropriate personnel/team ensuring successful and timely resolution
Customer Success & Value Realization
Drive customer adoption of Agentforce capabilities, including coaching your team members on Agentforce Customer Journey key milestones that they need to influence
Ensure customers launch Agentforce into production, adopt it widely, and gain continuous business value* Manage key success metrics including adoption, customer health, engagements, executive business reviews, retention, and expansion opportunities
Build meaningful and lasting relationships with key stakeholders and establish long-term executive relationships
Take a hands-on approach to personally create customer wins, references, and case studies
Lead Success Architects to deliver proactive success planning and strategic guidance with a consultative approach
Cross-Functional Collaboration & Strategy
Work with Support, Sales, Product, Engineering, Customer Success, Services, Renewals, and Business Operations to improve overall customer experience
Represent the voice of the customer to stakeholders across the organization, including ensuring team contribution to formal product feedback loop process
Understand success and implementation services best practices and contribute across teams to continuously improve these practices
Execute company policies that affect operations and may have company-wide impact
Drive the team to effectively align with changes in a timely manner
Inspire continuous improvement in service delivery according to business objectives
Demonstrate excellent communication, presentation, and negotiation skills at all organizational levels, including C-level
Required Qualifications & Skills
8+ years in consulting/professional services, customer success, or related customer-facing roles, handling complex issues for enterprise customers
5+ years at management level, with proven ability to lead and develop high-performing teams
Experience managing teams of 15+ individual contributors in enterprise-scale organizations
Cloud/SaaS software environment experience, preferably supporting global or regional customers
Proven track record of driving both operational excellence and strategic customer outcomes
Experience in working in different regional markets (AMER, EMEA, APAC); understanding of regional business dynamics and cultural nuances
Technical & Business Acumen
Deep understanding of customer service and success best practices
Ability to balance tactical execution with strategic thinking
Experience with Agentforce, CRM, or similar enterprise software platforms preferred
Passion for technology and innovation
Strong analytical skills with ability to drive decisions based on data and metrics
Excellent communication, presentation, and negotiation skills at all organizational levels, including C-level
Ability to influence and build relationships across global teams and cultures
Other Requirements
BA/BS Degree in technical, business, or related field (or equivalent relevant experience)
Proven ability to work effectively in a matrixed, global organization
What Makes This Role Unique
This is an exciting leadership position at the forefront of Salesforce’s focus on driving Agentforce success and adoption. You'll lead a highly technical and consultative team supporting customers across the entire Agentforce lifecycle in the largest location for Agentforce success. You will join a team of enthusiastic and passionate leaders and individual contributors who are motivated to help customer's find value with their Agentforce solution.
Analytics Business Partner, Senior Lead
The Programs & Strategy team works within Account Success to drive operational rigor in how we own the business and also to support various special projects and efforts to change and grow the business.
This Analytics Business Partner, Senior Lead role reports to the Director of Account Success Business Partners and will partner closely with the head of one of the Account Success Operating Units to deliver a blend of strategic planning, analysis & insights.
This is a high-impact role, with constantly evolving priorities and demands, requiring cross-functional alignment and a collaborative approach.
This role supports ongoing exploration of trends tied to our delivery KPI’s, driving new programs through data driven analysis, FY planning, and monthly and quarterly Sales Leader reviews, using data to uncover insights and help Account Success leaders make strategic recommendations to their Sales Partners.
We’re looking for hardworking candidates who have steadfast curiosity, attention to detail, willingness to lead multiple priorities, and ability to deal with ambiguity effectively.
Responsibilities
Partner with Account Success Leadership team members to perform ad-hoc analyses across multiple data sets and tools (examples of analyses include examining consumption product data to drive consumption, Signature Success Plan adoption trends, AOV risks and mitigation, and Product Adoption impact) and interpret key performance metrics to deliver insights and recommendations to leadership.
Evaluate ongoing business performance against Targets; identifying areas of growth and opportunity
Collaborate cross-functionally with the Account Success Operations / Technology team & CSG Business Intelligence team to ensure successful data analysis is transformed into data sets and Tableau dashboards to provide broad ‘run the business’ support across the Account Success team.
Build executive-level presentations for global leadership reviews and support quarterly business reviews.
Support GTM planning process in partnership with the Account Success Strategy & Programs teams and the CSG Business Intelligence team.
Requirements:
Strong business acumen and stakeholder management experience.
Self-starter and high degree of motivation to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment.
Proficient with Business Analysis, Data Visualization, as well as the ability to translate sophisticated information into easily consumable insights.
Excellent presentation and executive engagement skills.
Outstanding written and verbal communication skills, with the ability to craft compelling stories for diverse audiences to communicate strategy.
Demonstrated success in-fast paced and agile business environments.
Proven track record to structure and transition sophisticated problems to solutions.
Customer Success Strategy Experience or 8+ years of professional experience, ideally in consulting or sales strategy/business operations roles.
Solid understanding of Salesforce product & applications, Tableau, Snowflake, SQL and Data Cloud
Flexible schedule, the ability to work with our global Account Success teams in different time zones.
Ability to travel on a quarterly basis.
Right to Work in Spain & Fluent Spanish or Italian, next to fluent business English.
Desired Skills/Experience:
Management consulting background and skills considered an asset
Fortune 100 management or strong understanding of Customer Success.
Knowledge of other Salesforce product and platform features, capabilities, and best use.
Experience with an enterprise CRM or customer service application.
About the Role
Salesforce is partnering with Alibaba Cloud to offer its core products in China, helping support existing multinational customers who want to expand their presence in the Greater China Region (GCR) and need Salesforce to run in China to meet the China regulatory guidance.
The Hyperforce on Alibaba Cloud Production Support Engineering team is an Organization within Security Engineering, with an exciting mission to bootstrap adoption of the industry’s leading-edge SRE principles and best practices at Salesforce. We are looking for experienced Software Engineers/DevOps Engineers with a strong automation mindset, a proven track record of delivering automation solutions with hands-on experience troubleshooting Infrastructure and Java applications to join this growing team. Working closely with counterparts in the Infrastructure and Engineering organizations, this Hyperforce on Alibaba Cloud Production Support Engineering group owns the reliable delivery of service to Salesforce engineering teams and customers running on Alibaba cloud infrastructure. This organization provides round-the-clock, follow-the-sun situational awareness and leadership in the swift resolution of any service-impacting issues, driving customer success.
As a member of the team, you will be responsible for detecting, investigating and resolving system failures and complex outages across infrastructure and java applications, including creation of the observability tooling necessary for your success. This objective is met by monitoring the services, reacting to problems, proactively addressing issues before they affect performance or availability, and working with Engineering teams to define service level objectives and improving service design and implementation to increase reliability through closed-loop feedback. This engineer should be comfortable working through ambiguity, coordinating with multiple engineering teams.
Hyperforce on Alibaba Production Support Engineer focuses more on proactive automation, and targets 50%+ time spent on improving service design for reliability, extending monitoring and operational automation, driving self-healing and resiliency initiatives and game day exercises. The incumbent in this role would demonstrate a strong focus on tactical operations, as well as large-scale production engineering and orchestration. Core Competencies focus on technical troubleshooting and investigation, where engineers serve as experts leading the resolution of complex customer issues and production trends. The role involves bridging gaps by acting as a facilitator between development, infrastructure, and support teams to eliminate finger-pointing during cross-product incidents and drive progress. Furthermore, the team champions customer advocacy by being the voice of the customer within Engineering, influencing bug prioritization and service design based on real-world impact. Finally, a commitment to operational excellence ensures the delivery of comprehensive production health checks and training programs to improve the supportability and reliability of Salesforce products.
The successful candidate will demonstrate strong ownership, initiative, and accountability. They will be able to prioritise work independently, communicate progress and risks clearly, and take an idea from initial investigation through design, implementation, rollout, and measurable operational improvement.
Minimum qualifications:
BS or MS in Computer Science or a related technical field involving systems engineering
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
5+ years infrastructure and applications systems engineering experience in enterprise-scale Internet services. Experience in analyzing and troubleshooting systems using logging, distributed tracing, stack traces, and debuggers
5+ years experience configuring and managing any of the Public Clouds using CLI/SDKs and automation (Alibaba or AWS preferred)
5+ years experience in at least one of the following languages: Java, Python, Go. Ability to pick up new languages
Experience in Unix/Linux environments with good understanding of operating systems internals (e.g., filesystems, system calls)
Working knowledge of the TCP/IP stack, routing and load balancing technologies
Working knowledge of design principles of monitoring and alerting systems
Ability to operate in a high-pressure environment, troubleshoot complex issues quickly, and successfully handle multiple priorities
Systematic problem-solving approach, coupled with a strong sense of ownership and drive
Incident management - Act in key support roles during major incidents e.g. Sev0, Sev1. Also, participate in the technical review of the incident for problem management
Experience leading complex technical troubleshooting and investigation of critical customer issues and production trends.
Proven ability to act as a facilitator between development, infrastructure, and support teams to resolve cross-product incidents.
Strong communication skills in English and Mandarin is required to work with customers from the Greater China Region.
Perform Schedule Change Request
Experience building with Claude Code or similar AI development tools
Preferred qualifications:
A good understanding and practice in large-scale distributed systems
Experience in designing and deploying high performance production services with extensive monitoring and logging practices
CI/CD automation experience, including understanding of key open source technologies like Jenkins, Spinnaker, and Docker
Experience defining immutable infrastructure via Terraform/Cloud Formation or other approaches across large footprints and distributed teams
Experience with on-call rotation, leading incident response and no-blame postmortem analysis
Ability to debug, optimize code, and automate routine tasks
Customer/Partner Facing Experience
Strong track record of customer advocacy, influencing service design and bug prioritization based on real-world customer impact.
Leadership experience in major incident management (Sev0/Sev1) and driving operational excellence through comprehensive health checks.
Have release/build experience
The Enterprise Corporate Sales (ECS) Business Unit is closely aligned to Enterprise Sales Reps at Salesforce as they partner together on selling to our largest clients/ target accounts across a diverse set of industries verticals.
An ECS Account Executive (AE), is primarily responsible for growing and expanding the salesforce footprint within subsidiaries and new divisions of the Enterprise Parent accounts. The AE also is responsible for generating new revenue through new business acquisition.
The ECS AE is expected to build deep relationships within each install base, understand business priorities, plans and challenges and create business solutions using Salesforce's core product portfolio.
The difference between the ECS AE and the Enterprise Sales Reps is that the ECS AE works on deals below a certain value.
Job Description:
The Enterprise Corporate Sales (ECS) is looking for an Account Executive responsible for handling a large volume of smaller size opportunities within the various industry verticals. Partnering with our most seasoned sales executives this role will suit those who are looking to take their enterprise sales skills to the next level. With a sales model that fosters collaboration and supports your success, this is a great opportunity to forge a successful sales career.
With a business-culture that has the customer’s interests at the core of everything we do, we’ll set you up for success by providing a comprehensive induction and on boarding to the business. We provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.
Responsibilities:
1. To exceed monthly / quarterly sales targets by selling Salesforce solutions into ECS assigned accounts within an assigned within a sub set of major account/customer or vertical market.
2. You will lead the entire sales process from prospecting closing business to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.
3. Deepen Industry knowledge and research, to formalise a go to market strategy and create qualified target accounts.
4. Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence.
5. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
6. Engage with prospect organisations to position Salesforce solutions through strategic value based selling, business case definition, ROI analysis, references and analyst data.
7. Lead the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Leadership Executives, Partners etc.
8. Generate short term results whilst maintaining a long term perspective to improve overall revenue generation.
Daily update of the Salesforce system with accurate customer and pipeline data.
Accurate monthly forecasting and revenue delivery.
Required Skills:
Extensive, relevant experience of selling enterprise software solutions gained within a major software vendor.
Successful history of net direct new business sales, with the ability to prove consistent delivery against targets.
Demonstrable track record of sales over achievement. Credibility at all levels, including CxO. Fluency in English language. CRM application sales or vertical Industry sector experience would be viewed favourably. Strong tenure with previous employers.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Salesforce is seeking a highly motivated Associate Manager passionate about project management, collaboration, and operational excellence. The Keynote Production Team produces industry-leading keynote experiences that are the ultimate expression of the Salesforce brand, culture, and core values. Drawing from best practices in television, music, and entertainment, the team creates live, impactful global keynotes that engage in-room and online audiences.
As an Associate Manager, you will primarily operate as the #2 to the Keynote Lead—a critical role responsible for managing core partner relationships and driving keynotes forward. This position calls for a high-performing, high-EQ individual contributor who brings precision, reliability, and genuine investment in the team's way of working. Excellent communication skills, acute attention to detail, unshakable nerves, and a deep commitment to collaborative practices are essential to delivering world-class Salesforce events.
Program Leadership: Operate as the #2 lead on assigned programs across World Tours, Internal Events, Paid Events, and Dreamforce.
Partner & Deliverable Management: Manage partners and deliverables across Main Keynote content, demo tech, demo speaker management, video production, broadcast partnerships, and other show-critical areas.
Executive & Financial Support: Support the Keynote Lead on executive communications and budget management.
Stakeholder Coordination: Lead planning calls with core stakeholders regarding content specifications, deliverable deadlines, and asset collection.
Creative Collaboration: Lead brainstorms with content owners and demo teams, contributing a perspective grounded in team best practices and historical knowledge.
Operations & AI Workflows: Develop workback schedules for programs and top team initiatives, including AI-driven workflow improvements that reduce operational load for program teams.
Best Practices & Standards: Create and maintain Keynote Best Practices for leadership-priority execution areas.
Status & Communications: Keep the team updated daily on progress, status, issues, and troubleshooting.
Global Travel: Travel to 8+ global events per year.
5+ years of experience in live production.
Project Management: Proven ability to manage complex, multi-stakeholder projects with multiple moving parts simultaneously.
Strategic Flexibility: Ability to operate equally well at 30,000 feet and in the weeds—and knows instinctively when to shift.
Communication: Excellent verbal and written communication skills with executive-level stakeholders, vendors, and team members at all levels.
Execution & Accountability: Highly organized, detail-focused, results-driven, and accountable under tight deadlines in a fast-paced, high-visibility environment.
Team-First Mindset: A true collaborator who is service-oriented, fully invested in the team's success, and understands no job is too small.
Adaptability: Demonstrates a "beginner's mind"—commits to fully learning the team's established ways of working before applying their own perspective.
Travel & Schedule: Ability to work a flexible schedule and travel 30–40%.
Experience working with or for a technology company.
Strong deck development and executive-level writing skills.
Hands-on experience in live keynote production.
Familiarity with AI tools and an active interest in applying them to production workflows.
Account Executive, Agentforce/Data Cloud - Public Sector & Nonprofit
At Salesforce, we're seeking outstanding individuals to join our team as Account Executives with a strong technical background and expertise in AI-driven solutions. In this role, you will be pivotal in driving revenue growth and encouraging enduring client relationships and applying innovative technology redefines customer engagement specifically for our Public Sector and/or Nonprofit clients.
By applying through this job posting, you will be assessed for an Account Executive opportunity to sell either Agentforce OR Data Cloud. If you prefer to be considered for only one of those products, please share your preference with your Recruiter.
As a part of our Agentforce/Data Cloud Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering ground-breaking results! We are looking for individuals with deep AI knowledge, deep Cloud Data Platform knowledge, and strong experience in selling complex technology solutions, understanding cloud-based services, and designing B2B and B2C solutions. Collaborating with potential clients, you will dive deep into understanding their needs and challenges ultimately showcasing how Agentforce and Data Cloud is the solve for their most critical business goals.
What you’ll be doing:
* Employ your experience in B2B technology sales to identify and engage potential Agentforce/Data Cloud customers
* Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce/Data Cloud growth at current and new customers
* Use your extensive knowledge of Salesforce to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture
* Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce's/Data Cloud's capabilities can deliver impact at scale
* Source and qualify Agentforce/Data Cloud opportunities that fit our ideal customer profile.
* Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce/Data Cloud can be a solution.
* Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce/Data Cloud delivers as a detailed and scalable solution
* Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce/Data Cloud across both technical and business partners
* Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
* Highlight how our solutions align seamlessly with clients' long-term strategic objectives
* Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Agentforce/Data Cloud use cases that resonate with buyers
What you should have:
* 10+ years of experience in enterprise and commercial B2B sales within the context of highly technical sales specifically in Public Sector and/or Nonprofit
* For Agentforce: Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, api connection, etc.
* For Data Cloud: Expertise in modern cloud data platforms (e.g., Snowflake, Databricks, Big Query) and data analytics tools (e.g., Tableau), acquired through years of technology sales experience
* Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud)
* Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce's platform and Agentforce/Data Cloud capabilities
* A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
* Outstanding communication and negotiation skills honed through your experience
* A Bachelor's degree or equivalent experience with extensive background in technology sales
* Fluency in English, Spanish and Italian or French
Skill-Set/Technologies:
Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Cloud infrastructure, Predictive and prescriptive modeling techniques, Business Intelligence (Tableau). Salesforce Data Cloud.
Characteristics:
* This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
* Results motivated: you show your ability to exceed sales goals.
* Business-focused outlook: Skillfully translates technical solutions into palpable business value
* A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
* A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
* Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
* Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection.
At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information
Salesforce is looking for a passionate and experienced Enablement Business Partner (EBP) to join our EMEA North Enablement team, based in The Netherlands and working from our Amsterdam office.
This is a high-impact, cross-functional role with 3 clear focus areas:
EMEA North Specialist Enablement — you are the primary enablement point of contact for EMEA North Specialist teams, designing and delivering programs that drive specialist performance and productivity EMEA North Leader Programs — you work closely with our Sales Leader Excellence coach and project manager to build and deliver first and second-line leader development programs across the region Enablement Analytics & Reporting — you are passionate about data and play a leading role in structuring, standardising, and elevating how our team measures and communicates enablement impact, leveraging AI tools to build scalable reporting frameworks
This role sits at the intersection of sales productivity, learning & development, and data-driven decision-making. Stakeholder management and analytics & reporting are key to this role — they run across everything you do. You will work closely with Specialist and leader communities, joint partners (Sales Programs/Strategy/Marketing), global enablement teams, and your fellow EBPs to ensure the field is equipped with the knowledge, skills, and tools they need to succeed.
At Salesforce, AI fluency is not optional — it is a core part of how we work and deliver. As an EBP, you will be expected to model AI fluency, actively use enterprise AI tools in your day-to-day work, help the field build the skills and habits needed to thrive in the agentic era, and pioneer the use of AI in structuring our team's reporting and analytics.
Serve as the primary enablement point of contact for EMEA North Specialist teams, building deep relationships with Specialist leaders and sellers across the region
Identify performance gaps and design targeted enablement solutions tailored to specialist roles and motions
Partner with Specialist leadership and executive stakeholders to translate business priorities into actionable learning strategies
Apply strong prioritisation and decision-making skills to focus resources on the highest-impact initiatives
Contribute to regional and global enablement planning cycles (e.g., Q3 planning, annual roadmap)
Work closely with the Sales Leader Excellence coach r to design and deliver first and second-line leader development programs across EMEA North
Build learning experiences that equip leaders with the skills, mindset, and tools to lead high-performing teams in an AI-first environment
Leverage a variety of learning modalities (e-learning, instructor-led, peer learning, coaching) to meet the needs of a diverse leader community
Take a leading role in structuring and standardising our team's reporting frameworks, setting the benchmark for how the EMEA North Enablement team tracks, measures, and communicates impact
Use AI tools to automate, scale, and elevate reporting workflows — from data collection and visualisation to insight generation and storytelling
Define and own key enablement metrics and dashboards, making it easier for the team and leadership to access meaningful, real-time insights
Partner with the broader team to embed a data-first culture, ensuring every program is designed with measurable outcomes from the start
Translate complex data into clear, compelling narratives for senior and executive audiences
Stay current with AI and analytics tools, proactively experimenting with new ways to improve how we report on enablement effectiveness
5+ years of experience in sales enablement, learning & development, or a related field, with a proven track record of designing and delivering programs in a fast-paced, matrixed environment
A genuine passion for analytics and data — you love working with data, find meaning in the numbers, and are energised by building systems that help teams make smarter decisions
Strong project management skills — able to manage multiple projects simultaneously, make decisions, prioritise, and thrive in an agile environment
Experience managing cross-regional programs, coordinating across multiple markets and stakeholder groups to deliver at scale
Proven ability to influence and engage executive-level stakeholders, with strong facilitation and presentation skills
Demonstrated ability to structure and lead reporting initiatives, including building dashboards, defining metrics, and communicating impact to senior audiences
Hands-on experience with AI tools for reporting, analytics, or workflow automation — and a drive to set new standards for how our team uses these tools
Able to report and analyse program impact, translating data into clear, actionable recommendations for senior audiences
A collaborative team player who thrives across functions and geographies, with high emotional intelligence
AI fluent: a confident, responsible daily user of enterprise AI tools who understands agentic workflows and can design enablement that helps others adopt them
Fluency in English ( other European languages are a plus)
Based in The Netherlands or willing to relocate
Experience working in a SaaS or technology company
Prior experience in a field sales or specialist sales role — having walked in the shoes of the people you enable
Experience working with or for the EMEA North region, with an understanding of the cultural and commercial dynamics of these markets
Experience designing or delivering leader enablement programs
Experience with LMS platforms and enablement tools (e.g., Highspot, Seismic, Brainshark)
Why Join Us
Be part of a world-class enablement team at one of the most innovative companies on the planet
Work with a collaborative, inclusive, and high-performing culture
Play a defining role in shaping how our team uses AI and data to deliver and measure enablement at scale
Opportunity to make a direct impact on the EMEA North Specialist team and broader regional programs
Competitive compensation, benefits, and opportunities for career development
Hybrid working model with flexibility to work from our Amsterdam office and remotely
About the Role
Salesforce is the Customer Company, and Sales Cloud is its flagship product — now at the center of an AI-first transformation with Agentforce. The Sales Cloud COO team is the connective tissue of the business: a trusted partner to the GM, product leadership, and go-to-market teams who turns strategy into operational reality.
This is not a support role. You will own consequential workstreams, drive commercial and product strategy, and operate at the highest levels of the organization — often on tight timelines and with high visibility. If you thrive at the intersection of strategy, product commercialization, and execution, and you're energized by fast-moving environments where no two weeks look the same, this is the role for you.
What You'll Do
Business Operations & Rhythm
Own the operational cadence for the Sales Cloud product organization — GM staff meetings, PM reviews, V2MOM review cycles, and leadership off-sites
Lead Sales Cloud's V2MOM program: track measures, manage review cadences, and drive accountability across pod and product lines
Run the Sales Cloud fiscal year budget process, including planning, execution, and ongoing inspection
Own aspects of the business inspection cadence; identify patterns, surface risks early, and implement continuous improvements
Executive Communications & Business Reviews
Build executive-level presentations for local and global leadership reviews — BLT updates, GM business reviews, and Board/analyst-facing materials — often on tight deadlines
Coordinate Day 0 and Dreamforce readiness deliverables across product, PMM, and comms
Support quarterly business reviews with Sales, Customer Success, and executive briefings
Lead Customer Advisory Board (CAB) planning — logistics, content, and stakeholder alignment
GTM Strategy & Commercial Execution
Partner with Distribution, Pricing & Packaging, Finance, and Product Marketing to operationalize product launches and promotional frameworks (QST approvals, edition packaging, contract migrations)
Drive scaled adoption programs, working across Product, CS, and Sales on FDE playbooks and GTM readiness motions
Serve as a trusted advisor and decision-maker on complex deal escalations and approval workflows requiring business judgment and cross-functional coordination
Strategic Initiatives
Lead key cross-functional initiatives from strategy through execution — define the problem, bring in the right stakeholders, and drive to outcomes
Support Agentforce and AI-era product strategy integration: partner with PMM and Product on new agent launches, headless/API strategy, evolving product naming, and edition packaging as the portfolio rapidly shifts
Facilitate Strategic Initiatives Committee (SIC) operations and track progress against key bets
Minimum Qualifications
15+ years of professional experience in management consulting, strategy, or operations roles
Proven track record leading strategic and operational initiatives in large, matrixed organizations
Strong command of both quantitative and qualitative analysis to drive decisions
Degree or equivalent relevant experience required
Preferred Qualifications
Experience supporting executive GTM or product strategy in a fast-moving AI or SaaS environment
Comfort operating in a "startup within a big company" context — navigating rapid portfolio changes, evolving product naming, and new GTM motions simultaneously
Strong cross-functional influencing skills without direct authority across Distribution, Pricing, Finance, Marketing, Legal, and Product
Ability to translate complex, ambiguous problems into clear, actionable plans
Exceptional executive presence and presentation skills — you make hard things look easy
Self-starter with high drive, positive energy, and resilience under pressure
We're hiring a Director of Data Engineering to lead our Marketing Technology Data Engineering team. You'll take over ownership of a strong, established senior engineering bench and set technical direction for the data platforms powering marketing analytics, attribution, and activation across the business. This is a director-level role reporting into the Director, Marketing Technology and Engineering, with direct people management of senior data engineers.
What You'll Do:
Technical Leadership
• Architect, build, and maintain scalable data pipelines and ETL/ELT workflows
• Design and optimize data models across warehouse and lakehouse environments
• Partner with data analysts, data scientists, and business stakeholders to deliver high-quality data products
• Establish and enforce engineering best practices, code review standards, and documentation norms
• Evaluate and champion new data technologies and frameworks
People Management
• Directly manage 3+ Senior Data Engineers, providing mentorship, coaching, and career development support
• Set clear goals, conduct regular 1:1s, and lead performance reviews
• Foster a collaborative, inclusive, and high-performance team culture
• Partner with recruiting to grow the team as needed
Cross-Functional Collaboration
• Work closely with stakeholders across Marketing Technology, Analytics, and Engineering to align on priorities
• Represent Data Engineering in planning, budget, and roadmap discussions with senior stakeholders
• Own the DE support intake process (e.g., MOpsBot-routed requests) and ensure SLAs are met
• Translate business requirements from Marketing, Analytics, and Data Science stakeholders into technical execution plans
What We're Looking For:
• 12+ years of data engineering experience, including significant time in cloud data warehouse/lakehouse architecture
• 6+ years of people management experience, ideally managing senior/staff-level engineers
• Deep proficiency in SQL and Python; strong grasp of dimensional modeling and warehouse design
• Hands-on experience with Snowflake and lakehouse table formats (Iceberg or similar); pipeline orchestration tools (Airflow, dbt, or similar)
• Experience integrating third-party marketing/ad platform data (e.g., Demandbase, Meta, Google Ads, LinkedIn) a strong plus
• Track record setting engineering standards and governance policy (access control, separation of duties) across teams
• Excellent stakeholder communication — comfortable driving alignment with both engineering and non-technical marketing leadership
• Based in or willing to relocate to Hyderabad
Nice to Have:
• Experience in Marketing Technology or CRM data ecosystems
• Familiarity with Salesforce platform and Marketing Cloud data structures
• Experience working in a globally distributed team
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.
The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce
The Product Engineering Strategic Initiatives team drive bold strategies to achieve business and mission goals: enabling growth, competitive advantage, technology modernization, and continuous digital and Agentic AI transformation as part of the COO organization.
We reimagine the technology & business relationship by architecting future business and technology strategies, operating models, platforms, ecosystems, and capabilities into integrated business solutions. We orchestrate the breadth of Salesforce to co-create business value across the product portfolio and across the company.
As a Technology Strategic Initiatives Manager, you will be responsible for:
The Experience
The Enterprise Security Engineering team builds and operates highly scalable, fault-tolerant, distributed systems that deliver cloud-scale Identity and Access Management (IAM) services across Salesforce's enterprise network, public cloud infrastructure, and internal data centers. We provide the core building blocks for identity lifecycle, governance, authentication, authorization, and privileged access management that protect customer trust and empower every Salesforce engineer to operate securely, regardless of environment.
As a full-stack software engineer on this team, you will design and build end-to-end IAM capabilities — from backend services and APIs to the user-facing experiences that power access requests, provisioning, entitlement management, and access certifications at enterprise scale. You will help secure the emerging agentic enterprise by designing controls for AI agents and autonomous workloads, and you will play a foundational role in advancing Salesforce's Zero Trust architecture.
What You'll Actually Be Doing
Design, build, and operate scalable IAM services and APIs spanning identity lifecycle, access requests, entitlement and role management, and access certifications.
Build Privileged Access Management (PAM) capabilities — credential vaulting and rotation, session control, secrets management, and just-in-time (JIT) access flows that grant elevated, time-bound entitlements and revoke them automatically.
Model and secure non-human identities (NHI) — service accounts, agents, workloads, and machine credentials — including issuance, rotation, and lifecycle governance.
Develop full-stack features, backend services, and modern web front-ends that deliver intuitive self-service and administrative experiences for IAM.
Build and manage containerized workloads with Kubernetes, Docker, and infrastructure-as-code (IaC) tools such as Terraform; operate services in a full DevOps model (monitor, troubleshoot, continuously improve).
Integrate across identity sources, directories, and downstream applications using System for Cross-domain Identity Management (SCIM), REST, and event-driven patterns.
Partner with governance and compliance teams to embed Separation of Duties (SoD), least-privilege, and audit controls (Sarbanes-Oxley (SOX), National Institute of Standards and Technology (NIST), SOC 2) into the platform.
Write clean, maintainable, secure code; participate in design and code reviews; and champion secure Software Development Life Cycle (SDLC) practices.
Collaborate with cross-functional teams across security, infrastructure, product, and engineering to ensure platform integrity and trustworthiness.
Create and maintain technical documentation, runbooks, and enablement materials.
Design significant features, mentor junior engineers, and drive technical direction and continuous improvement across the platform.
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow — pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining shared system context — an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably. Critically evaluate code (human- or AI-generated) for correctness, quality, security, and performance.
You have 5 or more years of professional software development experience building distributed systems in Software as a Service (SaaS), Platform as a Service (PaaS), or Infrastructure as a Service (IaaS) environments.
You have full-stack development proficiency: strong backend skills in Java, Go, and/or Python, plus front-end experience with modern frameworks such as React.
You have a solid understanding of the IAM domain, identity governance and lifecycle, authentication, authorization, Role-Based Access Control (RBAC) and entitlement models, privileged access management including just-in-time access, and common protocols (OAuth 2.0, OpenID Connect (OIDC), Security Assertion Markup Language (SAML), SCIM, Lightweight Directory Access Protocol (LDAP)).
You have experience designing and consuming REST Application Programming Interfaces (APIs) (JSON/XML, OpenAPI/Swagger) and integrating heterogeneous systems.
You have strong experience on public cloud platforms (AWS, Azure, or GCP), including containers (Docker, Kubernetes), and infrastructure-as-code tools such as Terraform.
You have hands-on experience with Continuous Integration and Continuous Delivery (CI/CD) and source control (Git, Jenkins, or equivalent), including secure coding and defensive programming.
You have a solid grasp of DevOps practices, monitoring, and ownership of production systems in high-availability environments.
You bring strong problem-solving, debugging, communication, and collaboration skills.
You bring a demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
You have experience using AI tools (such as Claude Code, GitHub Copilot, Codex, or Cursor) in development workflows.
You have advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
You hold a Bachelor's degree in Computer Science, Engineering, or a related field, or have equivalent practical experience.
Even Better If...
You have experience integrating AI and agentic capabilities into IAM workflows or user experiences.
You have experience working with globally distributed teams and large enterprises.
You have familiarity with commercial IAM platforms such as SailPoint, Okta, CyberArk, or Active Directory/Entra ID — as a consumer or integrator (this is not required as a specialty).
The Manager, EMEA Treasury Operations will report to the Senior Manager, Global Treasury Operations and will own treasury operations across the EMEA region, including our In-House Bank (IHB) and FinCo structures. This is a leadership role: the successful candidate will manage and develop a team of two treasury analysts, hold payment approval authority for the region, make strategic decisions on cash, liquidity, and banking structure, and serve as EMEA's subject-matter expert on treasury regulatory requirements.
Own treasury strategy and operations across EMEA, setting the direction for cash management, liquidity structure, and banking relationships across the region.
Hold approval authority for EMEA payments, applying sound judgment on risk, controls, and exceptions rather than routine execution.
Manage and optimize the In-House Bank (IHB) and FinCo structures, making strategic decisions on cash mobilization structure and ensuring compliance with local regulatory and tax requirements.
Act as EMEA's subject-matter expert on treasury regulatory requirements, proactively identifying and resolving compliance risk across jurisdictions.
Own the EMEA banking relationships end to end: structuring partnerships, negotiating fees and service terms, and escalating and resolving issues.
Set direction for cross-functional coordination with AP, AR, IT, and GL, ensuring treasury requirements are represented in regional process design.
Partner with Legal, Tax, and Accounting on entity structuring, new market entry, and regulatory change, bringing a treasury point of view to strategic decisions.
Drive standardization and process transformation across EMEA treasury workflows, including bank account management (BAM), payment operations, and cash pooling infrastructure.
Lead treasury integration for acquired entities in the region, including banking onboarding, cash repatriation, and treasury system integration.
Own treasury-related audit requirements and bank confirmations; serve as the region's primary interface with internal auditors on SOX testing.
Represent EMEA treasury performance, risks, and strategic initiatives to senior leadership, including Global Treasury and the Treasurer.
Step in as regional backup for other Treasury teams when needed on payments, cash reconciliation, FX settlements, and bank user administration.
10+ years of progressive treasury experience, including significant time running EMEA (or broader international) treasury operations at scale, with demonstrated payment approval and decision-making authority.
Demonstrated experience managing In-House Bank (IHB) and/or (FinCo) structures.
Strong command of EMEA regulatory and compliance requirements across treasury, tax, and banking, and sound judgment applying them to real decisions.
People management experience, with a track record of developing analysts into strong operational and strategic contributors and holding a team to a high bar.
A strategic mindset, able to set direction and structure for the region, not just execute against existing process.
Deep knowledge of the EMEA banking landscape, cash pooling structures, and cross-border liquidity management.
Executive presence and communication skills, with experience presenting to and influencing senior stakeholders.
Ability to organize and drive implementation strategies and roadmaps for large, complex business and technology initiatives.
Sound, independent judgment on risk and controls, with strong attention to detail.
Ability to work autonomously covering the EMEA time zone.
Bachelor's degree, or equivalent, in Finance, Accounting, Economics, or a related field; MBA a plus.
10+ years of Treasury-related work experience, with significant experience running EMEA treasury operations and payment approval authority.
CTP (Certified Treasury Professional) preferred.
Strong understanding of treasury controls, SOX compliance, and regulatory requirements across EMEA jurisdictions.
Strong understanding of cash management, corporate finance, and treasury management systems (TMS).
Experience supporting M&A treasury integration is a strong plus.
Fluent in English; additional European language skills a plus.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
*LY-I
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Demo Team, Technical Product Marketing
Mexico City | Hybrid
The Experience
You'll join Salesforce's Global Communications team as a senior leader at the forefront of how the world's #1 AI CRM tells its story. This role sits at the intersection of media strategy, executive influence, and earned creator programs - owning the infrastructure and playbooks that drive Salesforce's narrative from marquee events to always-on thought leadership. This is a hybrid role with three days in office each week.
What You'll Actually Be Doing
Own integrated media strategy across marquee moments - including product launches, major events, and earnings cycles - developing the "big stories" framework and editorial relationships that drive tier-one coverage and measurable business outcomes
Build and lead earned influencer programs that cultivate authentic relationships with top B2B creators, podcasters, and next-gen media voices, and architect the infrastructure to scale those programs globally
Advise and prepare executive leadership for high-stakes media interactions, proactive risk mitigation, and complex, multi-stakeholder scenarios - turning difficult coverage into fair and favorable positioning
Connect thought leadership programs to product go-to-market moments, driving category creation, media amplification, and pipeline - not just awareness
You're Our Person If...
You have 15+ years of corporate communications experience at a top-tier technology company, with a track record of leading high-impact media and thought leadership programs
You've built communications programs from scratch - including narrative development, media strategy, and influencer infrastructure - that generate verifiable business outcomes
You have deep expertise in crisis communications and managing sensitive, high-stakes scenarios under tight deadlines
You have strong, established relationships with reporters at outlets like the Wall Street Journal, New York Times, Bloomberg, Fortune, and CNBC, and with creators across next-gen media platforms
Even Better If...
You've developed repeatable frameworks and playbooks that enable global teams to run always-on programs independently
You're curious about and comfortable applying AI tools and emerging communications technology to your work
You have experience bridging earned and paid influencer activation across a large, matrixed organization
You bring familiarity with B2B creator and podcast ecosystems and have a point of view on where next-gen media is heading
The Senior UX Product Designer – Design Systems role sits within our User Interface & User Experience org, working on the dedicated design system for Informatica products — the design standards that ensure consistency and quality across that product suite. Based in the San Francisco Bay Area with hybrid flexibility, you will shape the visual foundation of our cloud data management products, driving accessibility and coherence across every product surface. As AI redefines how people interact with software, you will be at the center of building the design system that makes that future look and feel exceptional.
Salesforce believes business is the greatest platform for change. Rooted in the 1-1-1 integrated philanthropy model, the Salesforce Impact Team leads global initiatives across AI for Impact, Sustainability, and Education — deploying technology, talent, and philanthropic resources to help organizations, communities, and the planet thrive in an AI era. From enabling Agentforce solutions for nonprofits and driving the clean energy transition, to ensuring millions of young people have the skills to succeed, we partner with customers, grantees, and global leaders to prove that doing well and doing good are one and the same.
Salesforce is seeking an Executive Assistant to support the SVP of Impact who leads the Impact function. This is an opportunity to work alongside a global team united by a deep commitment to social impact, innovation, and excellence. Your contributions will directly enable programs that benefit communities, nonprofits, and the planet. The ideal candidate will bring a passion for Salesforce's core values, exceptional organizational skills, sharp judgment, and the ability to adapt to a fast-paced, high-visibility role spanning internal leadership, external partners, and global initiatives.
Manage day-to-day schedules in such a way that the executive is able to complete their obligations in an organized, efficient way.
Coordinate internal and external meetings including but not limited to team meetings, full staff meetings, all-hands meetings, off-site meetings, one-on-one meetings, meetings with stakeholders and customers, etc.
Proactively manage calendar priorities based on customer meetings, release cycles, fiscal calendars, current projects, team needs and Dreamforce.
Book appropriate domestic and international travel within Salesforce’s travel policy, taking into account travel Visas, costs and proper documentation.
Understand the landscape of key internal and external stakeholders in order to effectively interface with employees from other groups within Salesforce and Senior Executives inside and outside the company
Completes timely and accurate expense reports, adheres to guidance and may track spend for department events/swag, and works with Finance Partner for guidance on spending.
Assist with food orders, luncheon planning, and planning of other business-related meetings as requested.
Other administrative and project duties as requested.
Applicable administrative experience, ideally from a global software organization.
Skillful execution of administrative activities, with high attention to detail, organization and process.
Experience with the setting up and management of virtual meeting platforms such as Zoom, Webex, GoToWebinars, GoogleMeet and conference calls.
Strong teamwork skills; and a confident ability to offer suggestions and improvements to process and work very collaboratively with others.
Strong relationship management skills, and ability to build a personal network throughout the company.
Project Coordination experience is needed at an intermediate complexity.
Strong oral and written communication. Ability to communicate clearly and effectively with senior leaders and external partners.
Previous experience partnering with senior management in a fast-paced, innovative environment.
Experience working with/in large administrative teams.
Working proficiency of Google Suite (Gmail, Docs, Drive, GMeet). Experience using Slack.
Customer-centric orientation.
Agility and flexibility in response to changing priorities and needs.
Proven ability to manage projects, work under pressure and consistently make deadlines.
Demonstrate ability and willingness to continuously acquire new competencies and accept new challenges.
Possess a natural ability and curiosity and to comprehend the global DNA of the company and its organizations.
Have the ability to handle confidential material with the utmost discretion.
Ensure communications are clear, thorough, and specific, with attention to follow-through.
Comfort with LLMs and AI agents.
This may require in-office presence at the San Francisco Salesforce Tower 3-5 times a week
Level and compensation offered will be determined by factors such as location, job-related knowledge, skills, and experience
Senior Data Engineer
Sales Crediting & Incentives Team
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Position Overview
Salesforce is looking for an exceptional Data Engineer to join our Data & Analytics organization and help power the future of intelligent, agentic Customer Success. In this high-impact role as a senior technical individual contributor, you will bridge the gap between raw data systems and the agentic layer driving true business impact. You will architect, build, and scale the foundational data pipelines and data graphs that ground our AI agents in accurate, real-time, high-context data. By ensuring absolute data quality, reliability, and freshness, and partnering across engineering, data science, and product teams, you will create the unified data backbone that powers Agentforce's personalized, intelligent customer interactions.
What You'll Do
Data Architecture & Development: Build the data architecture and catalog for AI consumption and human augmentation, leading with precision, rigor, and scale.
Customer Graphs & Identity: Build on top of identity graphs, overlaying structured, unstructured, and real-time insights to power agentic systems and human-facing applications.
Operational Excellence: Establish and enforce rigorous technical standards for data quality, latency, and index freshness, ensuring AI agents provide reliable, real-time insights.
Cross-Functional Collaboration: Partner with engineering leaders, product managers, decision scientists, and data scientists to translate complex business needs into scalable, production-ready solutions.
AI Integration & Automation: Lead high-impact initiatives to automate data delivery pipelines, ensuring seamless integration across internal databases, third-party APIs, and the AI orchestration layer.
Software Engineering: Build and ship high-quality, production-grade software using modern engineering practices, embedding AI tools into your daily workflow to deliver secure, optimized code.
Code Quality Assurance: Critically evaluate both human and AI-generated code for correctness, quality, security, and performance.
On-Call Support: Participate in the team's on-call rotation to triage production data issues in real time, keeping critical services highly available.
In this role, you will serve as a trusted advisor and strategic partner to Informatica's enterprise customers, guiding them through their post-sales journey with a focus on adoption, value realization, and long-term success. You will work closely with cross-functional teams — including Customer Success, Professional Services, Product, and Engineering — to ensure customers achieve their desired business outcomes through the effective use of Informatica's data management solutions.
Key Responsibilities:
Assist in developing and executing tailored customer success plans aligned with customers’ business objectives and Informatica’s solutions to drive consumption and adoption health.
Partner with customers across all levels of their organization — from executive sponsors and business owners to data stewards and technical practitioners — conducting structured business and technical sessions tailored to each audience's priorities and language.
Drive deep discovery through rigorous questioning beyond surface requirements — uncovering root business processes, pain points, organizational dependencies, and gaps all the way down to product feature level.
Conduct and document business and technical assessments to map the customer's current state, desired outcomes, and solution design — producing clear artifacts that guide adoption strategy and inform internal teams.
Identify product feature gaps and limitations based on the customer's use case and solution design — setting clear expectations with customers and advocating internally with Product and Engineering teams to influence the roadmap.
Proactively identify, document, and manage risks across business readiness, technical feasibility, and stakeholder engagement — escalating early and maintaining a living risk mitigation plan throughout the customer lifecycle.
Respond promptly to customer questions with technical explanations of product features and capabilities
Participate in delivering business reviews and presentations to demonstrate value and progress.
Effectively adopt Agentic AI tools to accelerate the time to value.
Impact of the Role:
We are seeking a motivated and customer-focused Customer Success Guide to join our Value Engineering Team, focused on managing at-risk accounts. In this critical role, you will drive customer success and retention by proactively addressing challenges and ensuring enterprise clients achieve their business outcomes through effective adoption and utilization of Informatica’s data management solutions. You will act as a trusted advisor, collaborating closely with customers and internal teams to foster long-term partnerships, mitigate risks, and maximize customer value.
Collaboration and Teamwork: Collaboration is at the core of our success, and as a Informatica Customer Success Guide, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers and colleagues in order to help bolster a customer’s knowledge of the Informatica platform and to drive optimal usage.
Basic Requirements:
Bachelor’s degree in Degree in Computer Engineering/Technology, or related field.
5+ years of experience in customer success, account management, or related roles, preferably in enterprise software or data management.
Expertise in Informatica Cloud (on-prem can also be considered) Data Governance Products or Master Data Management or related (Profisee MDM, Tibco, Boomi, Collibra, Alation, Talend)
Demonstrated ability to manage customer relationships and contribute to driving business outcomes.
Experience in a Pre-sales or Post-sales consulting role
Experience with AWS or Azure or GCP Cloud Ecosystem would be preferable
Knowledge of data management, cloud technologies, and digital transformation trends.
Strong communication, negotiation, and presentation skills.
Ability to work cross-functionally and collaborate effectively at various organizational levels.
Customer-focused mindset with a passion for helping clients succeed and supporting enterprise customers.
Shift Timings - EMEA
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Named Account Executive, Mulesoft State Gov,
Location: Southeast
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Job Details:
Public Sector: Mulesoft State Gov
Social, mobile, cloud, and analytics technologies are revolutionizing every industry. Salesforce for Government helps agencies, and the system integrators that support them, build stronger connections between citizens, employees, governments, integrators, and enable them with the information they all need.
Role Description:
Name Account Executive, Mulesoft State Gov
We are seeking proven, quota-carrying sales performers to help us grow our loyal customer base in the state community. Responsibilities include generating new business in existing accounts, as well as playing a key role as you drive strategic, enterprise-wide, analytics, and application platform initiatives in the west.
Your Impact:
Your skill set includes solid sales forecasting abilities and revenue achievement, while building satisfied, loyal and reference customers.
·Hunters only - must be skilled in the development of new opportunities
·Prior state and local enterprise IT complex-sales experience; 10+ years of enterprise sales experience
·Prefer experience with/understanding of PUBSEC enterprise systems, PUBSEC Cloud Computing security and acquisition guidelines
·Leading pursuit teams drawing upon and leading a vast matrix of support personnel to win new business
·Prefer experience with/understanding State and Local Gov
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
**This job will be posted until 8/20/2026.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive - Mulesoft - S&L", "Job_Requisition_Additional_Locations": "Florida - Tampa Metro - Remote", "Job_Requisition_Primary_Location": "Georgia - Atlanta", "Job_Requisition_Ref_ID": "JR352985", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Florida", "Georgia" ], "Locations": [ "Atlanta", "Remote" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Italy---Milan/Account-Executive---Life-Sciences--Italy-_JR353014", "External_Job_Posting_Start_Date": "2026-07-23", "Job_Description": "The Experience
The Account Executive, Life Sciences role is part of our Sales team, focused on driving growth across strategic accounts in the Pharmaceutical, Biotech, Medical Device, and Diagnostics sectors in Italy. We are looking for an experienced enterprise sales professional who acts as a trusted advisor and General Manager of their territory — building long-term account strategies, engaging C-level executives, and orchestrating cross-functional teams to deliver measurable outcomes for customers.
What You'll Actually Be Doing
Build and manage strategic account plans for a defined set of named Life Sciences accounts across Italy
Lead complex, end-to-end enterprise sales cycles from prospecting through contract signature
Partner with product specialists and solutions architects to design and position the right Salesforce solutions for each customer's digital transformation priorities
Develop and maintain trusted relationships with senior executives and key stakeholders to drive long-term customer success and revenue growth
You're Our Person If...
5+ years of enterprise software sales experience with a consistent track record of exceeding revenue targets
Proven ability to navigate complex sales cycles and engage C-level executives with a consultative approach
Experience selling into Life Sciences accounts (Pharma, Biotech, Medical Devices, or Diagnostics)
Fluent in Italian and English
Even Better If...
Deep knowledge of digital transformation trends and priorities within the Life Sciences industry
Established business and IT networks across the Italian Life Sciences ecosystem
The typical base salary range for this position is 71,000 EUR to 95,000 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Quadri
Strategy & Analytics Lead
The Programs & Strategy team works within Account Success to drive operational rigor in how we own the business and also to support various special projects and efforts to change and grow the business.
This Strategy & Analytics Business Partner Lead role reports to the Director of Account Success Business Partners and will partner closely with the head of one of the Account Success Operating Units to deliver a blend of strategic planning, analysis & insights.
This is a high-impact role, with constantly evolving priorities and demands, requiring cross-functional alignment and a collaborative approach.
This role supports ongoing exploration of trends tied to our delivery KPI’s, driving new programs through data driven analysis, FY planning, and monthly and quarterly Sales Leader reviews, using data to uncover insights and help Account Success leaders make strategic recommendations to their Sales Partners.
We’re looking for hardworking candidates who have steadfast curiosity, attention to detail, willingness to lead multiple priorities, and ability to deal with ambiguity effectively.
Responsibilities:
Partner with Account Success Leadership team members to perform ad-hoc analyses across multiple data sets and tools (examples of analyses include examining consumption product data to drive consumption, Signature Success Plan adoption trends, AOV risks and mitigation, and Product Adoption impact) and interpret key performance metrics to deliver insights and recommendations to leadership.
Evaluate ongoing business performance against Targets; identifying areas of growth and opportunity
Collaborate cross-functionally with the Account Success Operations / Technology team & CSG Business Intelligence team to ensure successful data analysis is transformed into data sets and Tableau dashboards to provide broad ‘run the business’ support across the Account Success team.
Build executive-level presentations for global leadership reviews and support quarterly business reviews.
Support GTM planning process in partnership with the Account Success Strategy & Programs teams and the CSG Business Intelligence team.
Requirements:
Strong business acumen and stakeholder management experience.
Self-starter and high degree of motivation to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment.
Proficient with Business Analysis, Data Visualization, as well as the ability to translate sophisticated information into easily consumable insights.
Excellent presentation and executive engagement skills.
Outstanding written and verbal communication skills, with the ability to craft compelling stories for diverse audiences to communicate strategy.
Demonstrated success in-fast paced and agile business environments.
Proven track record to structure and transition sophisticated problems to solutions.
Customer Success Strategy Experience or 8+ years of professional experience, ideally in consulting or sales strategy/business operations roles.
Solid understanding of Salesforce product & applications, Tableau, Snowflake, SQL and Data Cloud
Flexible schedule, the ability to work with our global Account Success teams in different time zones.
Ability to travel on a quarterly basis.
Desired Skills/Experience:
Management consulting background and skills considered an asset
Fortune 100 management or strong understanding of Customer Success.
Knowledge of other Salesforce product and platform features, capabilities, and best use.
Experience with an enterprise CRM or customer service application.
中部地区の中堅～大手企業に対して、成長・変革の支援を行っていただきます。
Role Description:
担当するお客様のアカウントオーナーとして、売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。
営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Your Impact:
・担当するアカウントに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
Basic Requirements:
・IT業界における法人営業5年以上
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確立し、実践している方
・個人目標金額を持つ営業経験をお持ちの方
・新規開拓経験をお持ちの方
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Preferred Requirements:
・課題解決型の提案経験をお持ちの方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識
・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方
Salesforce India Professional Services partners with enterprise customers to design, implement, and scale transformative Salesforce solutions. With deep platform expertise and a strong focus on business outcomes, we work with some of India's most complex and strategic organisations — making a real global impact from one of Salesforce's highest-priority growth markets.
The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully designing and building the Salesforce Sales, Services, Marketing and Revenue cloud solutions.
The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem. As a Technical Architect, you will become a deep product guide with Sales, Service, Marketing and Revenue Cloud applications, having strong focus on salesforce platform (e.g. Community, and Einstein Clouds) and work closely with our sales and delivery teams to ensure customer success.
Responsibilities:
Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is leveraged correctly and the go-forward solution is easy to maintain and meets best practices. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates, and documenting requirements and designs.
Effective in understanding business needs and distilling the information into business and technical requirements
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Collaborate with internal stakeholders (sales/pre-sales, engineering, other services teams, etc.) to help customers maximize the value of their Salesforce Industry products and services.
Designing transformational technology solutions and working directly with customers to meet their business requirements in accordance with industry best practices.
Leading and mentoring the development and QA teams on the project.
Responsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment.
Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.
Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams.
Responsible for creating, and delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.
Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions.
Develop POCs or help customers and partners with complex coding tasks.
Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community.
EXPERIENCE:
10+ years of experience in developing technology solutions.
Extensive experience and understanding of the Sales, Service, Marketing and Revenue Cloud.
7+ years of experience working on deployment teams, ideally using Agile development techniques.
You have designed and implemented Sales, Service, Marketing and Revenue Cloud Solutions, automation, and application processes.
You will have in-depth knowledge of implementing front office and back office processes in the above Sales, Service, Marketing and Revenue Cloud business.
Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Sales, Service, Marketing and Revenue Cloud processes
Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions.
Expertise in one or multiples of → Experience Cloud, and Vlocity OmniStudio
Salesforce.com integration experience, including between different business systems as well as working with integration tools with end-to-end implementation experience in building CRM solutions.
Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls. and implementing new instances of Salesforce.com from scratch.
Additional Salesforce.com experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow.
Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC.
Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.
Understanding of DevOps and Release Management for large-scale transformation projects.
Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions.
Diligent with the ability to learn quickly to demonstrate new concepts, technologies, and solutions.
Ability to work independently and be a self-starter.
A pioneering innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.
Excellent communication skills to communicate with customers, partners, and internal team members
CORE TECHNICAL SKILLS - MUST HAVE
Data modeling, Process modeling tools, and best practices
Marketing Cloud Next Platform Depth: Advanced expertise in Email Studio, Journey Builder, Automation Studio, Content Builder, Mobile Studio, Advertising Studio and Contact Builder / Audience Builder.
Sales/Service/Vlocity Ominstudio
DevOps and Release management
Salesforce/Apex, Apex Design Patterns, Triggers, Workflow Alerts and Actions, Process Builders, Visualforce, Lightning, LWC
Integration Architecture, API’s,
Platform Security, Identity and Access Management , Sharing and Transparency
Data Architecture and Management
Architectural Design Patterns
Familiarity with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
PREFERRED SKILLS — GOOD TO HAVE
Revenue Lifecycle Management (RLM): Understanding of Salesforce RLM — dynamic revenue contracts, asset lifecycle management and flexible pricing models.
Agentforce Platform: Knowledge of Agentforce agent design — agent topics, instructions, actions and guardrails — for revenue operations use cases (quote assist, renewal, deal desk).
Product Catalogue & Pricing Migration: Proven expertise in migrating complex product hierarchies, bundle configurations and multi-tiered pricing logic from legacy CPQ platforms.
Contract & Subscription Data Migration: Deep experience migrating active contracts, subscriptions, amendments and asset records with full relationship integrity at enterprise scale.
Revenue Recognition: Understanding of ASC 606 / IFRS 15 revenue recognition rules and how they map to Salesforce Billing revenue schedules and ERP posting.
Data Cloud / CDP: Hands-on experience with Salesforce Data Cloud — data stream configuration, identity resolution, unified profile modelling, segmentation and activation to MC Next.
Familiarity with marketing data warehouse patterns (Snowflake, Databricks) as upstream Data Cloud data sources
DESIRED CERTIFICATIONS and QUALIFICATION
Salesforce Revenue Cloud Consultant
Salesforce Certification Preferred (Admin, Developer, Omnistudio)
Integration Architecture
Platform Security
Identity and Access Management
Sharing and Transparency
Data Architecture and Management
Architectural Design Patterns
Apex Design Patterns
Certified Scrum Master / Certified Product Owner
Bachelor's or Master's degree in Computer Science, Software Engineering, Business, or a related field
IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
The Experience
You'll be joining the Lists Team within Salesforce Core Platform — a highly collaborative, full-stack engineering group that owns the Lists product end-to-end on the Salesforce Core Application. Our backend pillar builds foundational Application Programming Interfaces (APIs) and services in Java, owning all the code that supports list views, related lists, and their creation, updates, filtering, and deletion. Our frontend pillar creates client-side display layers in Lightning Web Components (LWC) and Aura, allowing users to find and interact with their data. We have backend- and frontend-focused engineers, but we work as one seamless unit and share ownership of critical, reusable components like LWC Common Lists, which are used by teams across Salesforce to build their own list-based interfaces. As key contributors to strategic company initiatives, we are actively building new List functionality for Agentforce-related projects — and your lines of code will have significant, measurable impact for users, our customers, and the industry.
What You'll Actually Be Doing
Architect, design, implement, test, and deliver highly scalable products
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow — pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale
Contribute to building and maintaining shared system context — an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably; critically evaluate code (human- or AI-generated) for correctness, quality, security, and performance
Master our development process, culture, and codebase — then improve it
Operate efficiently in a hybrid engineering model where engineers are encouraged to craft and implement work that ensures quality in their own code as well as across specialties
Mentor others in development technologies, tools, and processes
Present your own designs to internal and external groups and review designs of others
Develop test strategies, design automation frameworks, and write unit and functional tests to drive code coverage and automation metrics
Participate in the team's on-call rotation to address complex problems in real time and keep services operational and highly available
You're Our Person If...
Leveling will be determined by demonstrated skills and experience and performance in the interview process.
You have 3+ years of professional software development experience (Member of Technical Staff (MTS)) or 5+ years (Senior Member of Technical Staff (SMTS))
You are proficient in Java
You have a solid understanding of and experience with web technologies such as JavaScript, Cascading Style Sheets (CSS), HyperText Markup Language 5 (HTML5), Extensible Markup Language (XML), JavaScript Object Notation (JSON), and/or Asynchronous JavaScript and XML (Ajax)
You have a solid understanding of database technologies such as Structured Query Language (SQL), Procedural Language/SQL (PL/SQL), and relational database schema design
You have experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, and Selenium
You have experience working with and developing for AI and Large Language Models (LLMs)
You bring a demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty
You have experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
You have advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready
You communicate clearly and effectively with technical and non-technical stakeholders
A related technical degree required.
Even Better If...
You have experience with Lightning Web Components (LWC)
You have working experience with multiple front-end frameworks such as Angular, Vue, Ember, or React, and can speak to the qualities of each
You have experience building highly scalable web applications
You have experience with Agile software development and test-driven development
IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Software Engineering MTS/SMTS (Salesforce Core Platform)", "Job_Requisition_Primary_Location": "North Carolina - Raleigh", "Job_Requisition_Ref_ID": "JR352953", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "North Carolina" ], "Locations": [ "Raleigh" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Israel---Tel-Aviv/Senior-Director--Product-Management_JR353113", "External_Job_Posting_Start_Date": "2026-07-27", "Job_Description": "The Senior Director, Product Management - Security role is part of the Trusted Services product organization within Salesforce Platform. Trusted Services builds the security, compliance, and data protection products that help our customers protect their most sensitive data — including Event Monitoring, Security Center, Platform Encryption, and Security Mesh. As a team, we're responsible for making Salesforce the most trusted enterprise platform in the world.
We're looking for someone to bring deep security product expertise and strategic thinking to our team. You'll partner with our VP of Product to identify the problems worth solving, spot gaps in our portfolio, and guide our product strategy with real-world security knowledge. You'll work across our product management team to elevate their security domain expertise, build critical internal partnerships, and help us make better strategic decisions about where to invest. If you've built enterprise security products and want to shape the future of security at the world's number one AI CRM, this is your opportunity.
Portfolio Strategy & Problem Definition
Identify security product gaps and growth opportunities by analyzing competitive landscapes, emerging threats, compliance trends, and customer needs
Guide strategic decisions on where to invest, what problems to solve, and whether to build, buy, or partner
Develop business cases and strategic recommendations for new security products and major portfolio expansions
Translate market intelligence and security expertise into actionable product strategy and roadmap priorities
Partner with other product managers on the team to define the right problems to solve
Internal Strategy & Cross-Functional Partnerships
Build strategic relationships with Engineering leadership, Product Security teams, InfoSec, GRC, and other product organizations to align on security priorities
Represent Trusted Services in cross-functional strategy discussions and portfolio planning forums
Guide product direction on security standards, integration approaches, and customer requirements
Lead strategic customer escalations that require deep security expertise and product judgment
Inform mergers and acquisitions strategy through technical due diligence and market analysis
Team Mentorship & Domain Expertise
Mentor product managers on security domain knowledge, helping them understand threats, compliance requirements, and enterprise security operations
Serve as a resource and thought partner for the team on complex security product decisions
Elevate the team's credibility and expertise through coaching and shared learning
Help product managers balance customer needs, business value, and security best practices
Customer & Market Validation
Engage with strategic customers and CISO advisory members to validate problems, gather requirements, and test strategic direction
Participate in customer meetings to understand real-world security challenges and use cases
Support external thought leadership as the portfolio and your expertise become visible in the market
Bring customer and practitioner perspective back to inform internal strategy and priorities
You have 10 plus years of experience building enterprise security products in areas such as SIEM, threat detection, data protection, identity and access management, cloud security, or security monitoring platforms
You have product management experience that required deep security domain expertise, and you can speak credibly about what security teams need and why
You can identify the right problems to solve and translate security expertise into product strategy without needing to design the technical solution
You have experience influencing decisions through expertise and relationships, not authority, and collaborating across product, engineering, and security organizations
You believe security products should be transparent, easy to use, and solve real problems that make customers' lives better — not just check compliance boxes
You have hands-on security practitioner experience such as CISO staff, security architect, or security operations roles that inform your product perspective
You have worked at enterprise security software companies building products for CISOs, security operations, or compliance teams
You have experience with cloud-native security, SaaS security posture management, or data security and privacy products
You have participated in product strategy, competitive positioning, or market expansion decisions
You have presented at security conferences, contributed to industry standards, or published security thought leadership
We are seeking a Senior Account Executive to drive sales revenue and build lasting relationships with public sector customers in Victoria. You will be representing the Salesforce team, with a focus on government clients, demonstrating customer focus while leading all aspects of the sales process. Your responsibilities will include Account Planning, Lead Qualification, Negotiation, and Closing, always focusing on developing long-term partnerships with key government stakeholders. This is a quota-carrying position, essential to the success of the broader sales team.
Some of the things you’ll be doing include:
Create and implement effective territory and account plans for the specified region/customer base.
Demonstrate a deep understanding of Government and Public Sector customers, including regulatory changes, government initiatives, and procurement cycles.
Position our unique product capabilities that address the specific needs of government entities.
Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory.
Lead and leverage a matrix account team consisting of Business Development Representatives, Cloud Sales Executives, Solution Engineers, Services Practice Managers, Marketing, Inside Sales Support, and Customer Success Professionals. Together, you will develop and execute a territory plan to manage the sales pipeline and enhance customer relationships and value. (For large accounts within your territory, you will co-develop and execute detailed account plans.)
Build and manage strategic partner alliances and relationships as part of the fully integrated account and territory plan.
As a CRM company, maintaining our CRM is crucial. It’s not just about ticking boxes—it’s about articulating a well-planned sales strategy within the system and delivering on that. You'll ensure the CRM accurately reflects account status and opportunities, driving informed decisions and helping us meet our targets
Nurture and expand relationships with public sector accounts by building trust and deeply understanding their unique challenges, including budget constraints, regulatory requirements, and evolving government policies. Stay ahead of competitive issues and demonstrate how our solutions effectively address these challenges to drive customer success.
Practice effective and excellent communication with leadership, customers, extended teams, and partners, ensuring alignment with public sector needs and priorities.
Participate in team-building and company-growth activities such as strategic planning, sales training, customer marketing efforts, and volunteering.
Travel to customer locations in support of sales efforts, particularly across the New South Wales region.
Benefits
We are pioneers of the Pledge 1% model, providing products, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;
Health, Life, Trauma and Income Insurance
Monthly Wellness Allowance
IVF, Adoption and Fertility Preservation Support
Flexible Time off & leave policies
Parental benefits
Perks and discounts
Salesforce is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Named Account Executive- Public Sector", "Job_Requisition_Primary_Location": "Australia - Melbourne", "Job_Requisition_Ref_ID": "JR353218", "Time_Type": "Full time", "Countries": [ "Australia" ], "Regions": [ "Victoria" ], "Locations": [ "Melbourne" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Singapore---Remote/Employee-Relations-Manager_JR353220", "External_Job_Posting_Start_Date": "2026-07-27", "Job_Description": "Department Description
Employee Success is made up of HR professionals, Recruiters, Operations, and Coordinators that come together to continue to build out Salesforce. In Employee Success, we strive to bring on top talent and continue to build out our organization with the Aloha style treatment. Whether we are recruiting the next great candidate, refining our operations, we strive to provide the royal treatment and continue to build a great organization.
Role Description
The Employee Relations Manager provides Employee Relations and Performance Management expertise, specifically workplace investigations, case management and consultation, within a centralized, Employee Relations (ER) function, for South East Asia (Asean). Responsible for ongoing development of; and leveraging common consistent practices and processes to ensure a fair and consistent approach across clients. Handles complex, high-risk or sensitive employee relations cases and can establish strong working relationships with local HR and Leaders. Reports to the Director, Employee Relations ASEAN.
Your Impact
To be successful in this role you will be a great relationship builder at all levels; connect and build trust to ensure employees feel comfortable to discuss matters in a safe & neutral environment; managing your time, work independently with minimal supervision, and respond promptly to communications as a priority; pay attention to the detail and accuracy of data while remaining calm under pressure; propose solutions and recommend plans for improvement that always align with best practice in company policy, values, guidelines, and respective country’s legislation compliance. Specific responsibilities include, but are not limited to:
Conduct ER investigations to include: gathering and analyzing facts, applying relevant laws, policies, and past practice to reach conclusions and recommend management action.
Work closely and Partner with internal Employment Attorneys, Internal Audit, and other internal investigative bodies, as necessary.
Interpret and apply corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for ER inquiries.
Facilitate and apply interventions to resolve low-risk employee disagreements, conflicts, or misunderstandings when needed.
Compile investigation findings into concise investigation reports and clearly communicate conclusions and recommendations to relevant stakeholders to drive for decisions.
Deliver warnings and disciplinary actions when required.
Maintain required documentation including intake and investigative notes, supporting documents, and final reports.
Collaborate and partner with HRBPs, internal Employment Legal, HR partners, and Employee Success Shared Services organizations to review and implement workforce change or reduction strategy plans, ensuring ER risks checks are thoroughly reviewed.
Provide expertise and case management of ER issues, including Performance Management, from initial intake to resolution, received from managers, HR Business Partners (HRBPs) and other employees, for assigned business(es).
Deliver expertise, consultation, guidance and coaching to managers and HRBPs to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions which align with company approach, practices, and processes.
Track, report, and analyze case trends utilizing Salesforce’s technology-based case management system.
Continuously use AI tools at work to improve workflows, streamline case documentation, and optimize data analysis.
Assist with the creation and implementation of further ER and HR related policies and templates.
Collaborate closely with HR stakeholders to ensure consistency and compliance with applicable laws, regulations and Company policies.
Create and deliver presentations to management on ER topics, trends and learnings.
ER support for other locations for adequate APAC coverage.
Minimum Qualifications
Must have demonstrated ability to conduct thorough ER investigations based on data; ability to document and report cases in a detailed manner and to arrive at logical and fact based recommendations.
Minimum 7+ years of HR experience (can include broad HR Generalist knowledge) with 2-3 years Employee Relations experience or equivalent role that included dedicated ER work.
Business level English language ability including reading, writing, listening and speaking.
Prior HR experience supporting ASEAN locations, in particular Indonesia, Thailand, Philippines.
Understanding of key principles of performance management and demonstrated ability in guiding and coaching managers through a range of ER issues.
Strong stakeholder management skills and ability to handle escalations
Demonstrated ability to navigate successfully within ambiguity, multiple priorities, and a constantly changing environment.
Ability to operate/advise in the "gray" areas. Adept understanding of client motivations and business pain points; effective at leveraging inputs to influence solid business decisions.
Comfortable dealing with conflict resolution.
Ability to make decisions guided by policies, practices, procedures and business plans; receives general oversight and direction from Director ER.
Demonstrated proficiency in using AI tools, with a commitment to continuously leverage AI to enhance everyday work and operational efficiency.
Preferred Qualifications
Experience in working in a centralized ER or HR model.
Experience working in a high volume, fast-paced environment, preferably in a high growth technology company.
Experience with systems including Workday, HR Acuity, Slack and Google
Creates and executes influence strategies that persuade key stakeholders to take action that will advance shared interest and business goals.
Experience providing coaching and guidance to other HR members and Managers.
Uses best practices and knowledge of internal or external business issues to improve delivery of services.
Solves complex problems; takes a new perspective using existing solutions.
Job Description: Senior Analyst, Content Marketing
About the Role
At Salesforce, our product marketers craft inspirational stories and deliver content that moves people — from first click to closed deal. We develop messaging, campaigns, digital programs, and experiences that drive pipeline and win customers. This role sits at the center of that engine, supporting Agentforce Service and Field Service.
We're looking for a self-starting, team-oriented content marketing professional who is a maker at heart. This is a generalist role embedded in the Agentforce Service PMM team: someone who loves wearing many hats, thrives across channels, and is eager to build their skills across a wide range of marketing work. You'll have broad exposure across digital, social, campaigns, content, and events.
You'll write, publish, edit, and distribute content that speaks to service and customer experience buyers. One day you're authoring an SEO article about AI-powered service; the next you're editing a social post or publishing a landing page in Page Builder. If you're energized by variety, have the get-it-done confidence to pick up new projects even in the face of ambiguity, and want to grow your skills across digital, social, campaigns, and content — this role is for you.
Responsibilities
Content Development & Execution
* Author SEO articles and web content that drives organic traffic and supports our AIO strategy
* Write and edit copy across channels — web, social, email, campaign assets, and more
* Publish content directly in Page Builder (WEM/CMS experience required); manage the end-to-end publishing workflow
* Support campaign and ABM execution by developing content deliverables — think one-pagers, landing page copy, nurture emails, and targeted assets — in close partnership with PMM and campaign strategists
* Contribute to event marketing efforts, including pre/post event content and on-site support as needed
Social & Digital
* Monitor social performance and contribute ideas to improve engagement
* Support digital marketing initiatives including landing pages, paid content, and web updates
Video & Creative
* Edit video content for social, web, and campaigns (strong plus)
* Collaborate with creative and production teams to deliver polished, on-brand multimedia assets
Cross-Functional Collaboration
* Work closely with demand gen, campaigns, digital, product marketing, and events teams
* Be a nimble, reliable contributor who can pick up work across the marketing org as priorities shift
* Support agency and freelance relationships as needed
Data & Optimization
* Use performance data and SEO insights to inform content decisions
* Help track and report on content impact across owned channels
* Assist with competitive and audience research to surface content opportunities
Qualifications
Required
* 2–4 years of background in content marketing, digital marketing, or a closely related role
* Strong writing, editing, and proofreading skills across formats and audiences
* Hands-on experience with a web content management system (WEM/CMS/Page Builder experience strongly preferred)
* Proven background authoring content (blog posts, articles, web copy) that performs in organic search and surfaces in AI-generated answers and featured results (SEO, AEO)
* Comfort using data and analytics to inform content decisions and contribute to measurable marketing metrics
* Proficiency managing or contributing to social media content (organic)
* Familiarity with AI tools (e.g., Gemini, Claude, Slackbot) to accelerate content production
* Ability to manage multiple projects simultaneously and collaborate effectively across teams
Preferred
* Video editing skills and background producing content for social or web (strong plus)
* Background in B2B SaaS or enterprise technology marketing, including familiarity with Salesforce products or other SaaS platforms
* Familiarity with review platforms such as G2, TrustRadius, or Gartner Peer Insights — and how they factor into buyer research and content strategy
* Familiarity with marketing automation, analytics, and social media management platforms
* A winning attitude that inspires optimism and a desire to always be learning
What Success Looks Like
* A steady cadence of high-quality, published content across web, social, and campaigns
* Content that performs — AEO- and SEO-optimized pieces that drive organic traffic and engagement
* Reliable contribution to campaign and ABM content deliverables on time and on brand
* A reputation as a creative, dependable team member who can flex across the marketing org
Benefits & Perks
We have a public-facing website that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit getsalesforcebenefits.com for the full breakdown.
", "Job_Family_Group": "Marketing & Communications", "Job_Posting_Title": "Senior Analyst, Content Marketing", "Job_Requisition_Additional_Locations": "Indiana - Indianapolis", "Job_Requisition_Primary_Location": "Georgia - Atlanta", "Job_Requisition_Ref_ID": "JR353384", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Georgia", "Indiana" ], "Locations": [ "Atlanta", "Indianapolis" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---Redwood-City/Lead-Full-Stack-Engineer_JR353136", "External_Job_Posting_Start_Date": "2026-07-24", "Job_Description": "Lead Member of Technical Staff (LMTS) — Full Stack & Design Systems, Cloud Platform
Location: Redwood City, CA (Informatica Cloud Team)
Description
We're looking for a Lead Member of Technical Staff (LMTS) who pairs deep Design System / UI platform expertise with full-stack cloud product engineering, and who works AI-natively — using AI-assisted SDLC tooling (Claude / Claude Code and similar) as a core part of how they design, build, review, and ship. You'll join our Informatica Cloud team building the leading AI powered integration-Platform-as-a-Service (iPaaS) — delivering Data Integration, Data Quality, Master Data Management, and Data Governance as cloud services.
Job Summary
As an LMTS on an agile team, you will own architecture and delivery across the full stack — from accessible, scalable design-system-driven UI down through microservices, APIs, and cloud infrastructure. You will set technical patterns others follow, mentor engineers, and operate at high autonomy in a fluid, fast-paced environment. Beyond traditional engineering, you'll help establish how the team adopts AI across the software development lifecycle — orchestrating AI agents, building trusted automated pipelines, and converting AI leverage into shipped, high-quality products.
Technology You'll Use
Frontend / Design Systems
ReactJS, TypeScript, JavaScript, HTML5, CSS3
Design Systems, component libraries & UI platforms
Redux, RxJS / state management; Webpack, Babel, npm, yarn
Jest, React Testing Library; visual regression & e2e testing
Backend / Cloud
Java SDK, J2EE / Spring Framework, REST, JSON, GraphQL
Microservices on AWS / Azure / GCP; Kubernetes, Docker
MySQL, Flyway, schema design & migrations; Chef
Gradle, Maven; Git, CI/CD pipelines
AI-Assisted SDLC
Claude / Claude Code (agentic coding), AI code review, and AI-driven testing/documentation workflows
MCP-based tooling, prompt/workflow orchestration, and multi-agent automation
What You'll Do
Architect and build across the full stack — from accessible, high-performance UI components and design systems to scalable microservices, APIs, and data-layer designs.
Take architectural ownership of both UI platform / design system initiatives and backend functional areas; own performance and scalability.
Lead frontend architecture and design-system adoption across product teams; collaborate with UX to translate designs into high-quality, WCAG-compliant code.
Drive AI-native engineering practices — orchestrate AI agents to decompose and accelerate work, build trusted autonomous pipelines (code gen, review, test, docs), and set AI-SDLC patterns the broader team adopts.
Lead feature delivery end-to-end with predictable, high-quality releases; provide detailed estimates and meet schedules.
Ensure quality — partner with QA on customer-centric testing, review test specs, minimize regressions across unit / integration / visual / e2e layers.
Mentor engineers on architecture, design, testing, accessibility, and effective use of AI tooling; lead code reviews with constructive feedback.
Communicate and collaborate — give sprint demos to PMs and stakeholders, drive scoping and technical decisions, and produce clear technical documentation.
Support customers and field engineers with troubleshooting complex issues.
Key Essentials
BE/MS in Computer Science or related technical discipline; advanced degree preferred.
8+ years of software engineering experience spanning enterprise backend and modern frontend.
Backend: proven experience with data-intensive, multi-threaded, service-oriented cloud products at scale (Java, Spring, REST); demonstrable DB-layer knowlege (schema design, migrations); cloud app development, deployment, and operations (AWS/Azure/GCP, Kubernetes, Docker).
Frontend / Design Systems: deep expertise in design systems (architecture, governance, adoption, scaling); building and maintaining component libraries and UI platforms with React/TypeScript; expert CSS architecture (BEM, CSS-in-JS, CSS Modules).
Strong grasp of web accessibility (WCAG 2.1 AA/AAA), browser rendering, performance optimization, and web vitals.
AI-Assisted SDLC experience — hands-on use of Claude / Claude Code or comparable agentic coding tools to accelerate design, implementation, code review, testing, and documentation; ability to orchestrate AI agents and build reusable, trusted automation rather than one-off prompting.
Experience with Agile methodologies and release management; ability to work independently with high autonomy and take initiative.
Excellent communication, collaboration, and mentorship skills in a fast-paced, iterative environment.
Nice to Have
Contributions to open-source UI libraries or design systems.
iPaaS / data integration, data quality, MDM, or data governance domain experience.
Building AI/agentic developer tooling, MCP servers, or LLM-integrated internal platforms.
CI/CD automation for both frontend and backend applications.
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The ideal Digital Customer Success Manager, Marketing Cloud will possess both a Cloud specialization and industry skills that enables them to speak the customer language.
Responsibilities
Leverage our Customer Success Methodology and partner with customers stakeholders to understand their goals, assess their capabilities and provide recommendations to help them accelerate achievement of their business and technology objectives
Develop an understanding and knowledge of customer’s Salesforce implementation and evangelize the capabilities of Salesforce across all of our Clouds
Guide a customer on org strategy, governance and change management best practices based on customer needs
Can demonstrate hands-on Salesforce product knowledge by applying platform features and functions to customer business priorities and roadmap
Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan
Produce and execute a comprehensive adoption path showing the current state, target future state with timeline, and an underlying enablement Plan.
Deliver business value and innovation to a customer’s business by understanding our customers’ key business challenges and potential for growth
Build and foster executive-level relationships with the customer’s IT and business executive leadership, sponsors and decision makers to solidify our partnership and commitment to the customer business and IT sponsors & team members
Working collaboratively with the account team and Salesforce Execs, effectively network within accounts from the Executive-Level down, in order to help customers achieve their objectives
When appropriate, recommend additional Salesforce services and advisory experts needed to drive success
Proactively communicates technical product changes, degradations, outages, end of life and other relevant updates
Preferred Qualifications & Skills:
Experienced professional with proven relevant industry expertise
In-depth knowledge in one or more line of businesses (LoB) - a specific cloud or industry
Strong consulting skills and proven results working as a Trusted Advisor to drive business value for customers
Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections
Proven understanding of Salesforce product and platform features, capabilities, and best use is highly desired
Able to articulate the importance and value of Governance to Business and IT executives
Good understanding of enterprise architecture principles strongly preferred
Ability to quickly grasp and distinctly explain technological and business concepts
Fluency in Japanese and basic English skills
Leadership Qualities:
PASSION: Passionate about Customer Success
THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, phenomenal storyteller
URGENCY: Ability to adapt quickly and drive business value and results
OHANA: Embodies Aloha culture: A standout colleague that everyone enjoys working with and has a generous heart
TRUST: Trust the company’s core values
ADAPTABLE: Excels in high levels of uncertainty and change
About the Role
You are the builder. Production delivery is your job. The pod exists to go fast and go deep.
Salesforce is hiring Solution Builders — senior individual contributors who are the technical engine of a 2-person delivery pod. You partner with a Director who owns strategy and customer relationships; you own the build. You design and deploy production-grade agentic AI systems directly at customer sites, working hands-on every day. No overhead, no managing other builders — just you, your pod partner, and the work in front of you.
This is a hands-on IC delivery role. Your output is working software in production at the customer.
What You'll Do
Build & Deploy (Primary Focus)
Architect, build, and deploy production-grade Agentforce and agentic AI solutions end-to-end — this is your core job
Design and implement AI agents, multi-agent orchestration, agentic workflows, and the integration patterns that hold up in enterprise environments
Own data pipelines, system integrations, and production AI infrastructure across Salesforce, Snowflake, Databricks, and customer platforms
Build rapidly from ambiguous requirements — prototype to validate, then engineer to last
Resolve complex technical blockers: data integration failures, orchestration breakdowns, model deployment issues
Drive solutions from first commit through production handoff and active customer consumption
Pod Partnership with Director
Operate as the technical execution half of a 2-person pod — the Director shapes what gets built and why; you own how it gets built and make sure it ships
Translate strategy and customer context from the Director into concrete technical decisions and daily delivery progress
Communicate blockers, risks, and architecture tradeoffs clearly and early so the pod stays in sync
Represent technical depth in customer-facing sessions — architecture reviews, demos, working sessions, production readouts
Flag patterns, gaps, and opportunities you see in the field back to the Director and to Agentforce product teams
Customer Engagement
Embed directly with customer engineering and data teams — not remotely, not occasionally, but as a consistent presence
Build trust with customer technical counterparts through delivery quality and technical credibility, not just relationship management
Guide customer teams through the technical decisions required to operationalize AI at scale
Surface expansion signals and customer feedback to the Director
Contribute reusable patterns, reference implementations, and field insights back to the broader Builder org
Craft & Continuous Growth
Stay sharp on Agentforce platform evolution, agentic delivery patterns, LLM advances, and the competitive AI landscape
Codify what you learn — reusable components, playbooks, and lessons from the field that raise the bar for the whole org
Bring a growth mindset to hard problems: when something breaks or doesn't work, you dig in rather than escalate
What You Bring
Required
4–8+ years of software engineering, AI delivery, or technical consulting, with hands-on ownership of production systems (Builder: 4–6 years; Senior Builder: 6–8+ years)
Proven track record building and shipping production software — not prototypes, not demos, but systems that run in the real world
Hands-on LLM integration experience: agent frameworks (LangChain, LlamaIndex, or equivalent), prompt engineering, and responsible AI practices in production
Fluency in Python, JavaScript/TypeScript, Java, or Apex — and the range to add to that list as the work demands
Deep experience in data modeling, APIs, and integration patterns — able to design them, not just consume them
Ability to work autonomously in ambiguous, fast-moving customer environments with real delivery accountability
Strong enough communication skills to engage technical stakeholders and explain architecture decisions clearly
Ability to operate effectively as the sole builder in a small, high-trust pod
Willingness to travel ~25% of the time, working directly at customer sites
Preferred
Salesforce platform expertise: Agentforce, Apex, LWC, Data Cloud, Salesforce APIs
Salesforce certifications (Platform Developer I/II, Agentforce Specialist, System Architect)
Experience with cloud data platforms (Snowflake, Databricks, BigQuery)
Prior experience in forward-deployed engineering, consulting, or professional services
Familiarity with DevOps/CI-CD, observability tooling, or data governance frameworks
Success Architect - Agentforce/Data Cloud (French Speaker)
At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce/Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics.
Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalised engagement, and predictive customer insights. By powering hyper-personalised experiences and real-time decision-making, Data Cloud helps organisations maximise customer lifetime value and drive business growth.
Additionally, Data Cloud is the foundation of Agentforce, enabling real-time, intelligent decision-making by centralising and harmonising enterprise data. By leveraging Data Cloud, Agentforce can deliver context-aware AI automation, hyper-personalised customer interactions, and predictive insights, driving greater operational efficiency and business value.
Responsibilities:
Be a trusted Agentforce/Data Cloud subject-matter expert for the broader Success Architect organisation, including how Data Cloud relates to the success of AI
Engage with our Signature and Strategic customers to evaluate and recommend optimisation strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce/Data Cloud
Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customisation
Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce/Data Cloud customers
Build strong relationships with both internal and external business partners, contributing to broader goals and growth
Drive thought leadership through mentoring and knowledge sharing
Your Impact
As an Agentforce/Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organisation. Your expertise and guidance will directly influence the technical architecture, performance optimisation, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce/Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration and Team Work
Collaboration is at the core of our success, and as an Agentforce/Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimise performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Minimum Requirements:
Must be fluent in French (Written + Aural)
Demonstrated success in implementing CDP/AI projects either directly or as part of a Customer Success team.
Demonstrated ability to guide customers through complex AI/Data implementations with a focus on providing clear technical direction and removing barriers to success.
A good understanding of data modelling, integration, and data governance best practices
Excellent communication skills, and a demonstrated ability to work collaboratively with cross-functional teams from Developer to Executive
Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers
Ability to demonstrate basic understanding of AI and data-related industry trends.
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviours in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Experience:
Experience in a Consulting implementation partner or as part of a delivery/technical consulting team in a software company.
Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture
Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc
Experience with Salesforce Clouds, and technology - Sales, Service, Industries, Marketing or Commerce
Experience in programming languages such as Python, Java, .Net, SQL
Note: This role is office-flexible, and the expectation is to work from the office three days per week
Regional Sales Director — Tableau
Job Category: Sales
The Experience
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
We're looking for a Regional Sales Director who doesn't just lead a team — they build a movement. You'll own the Enterprise business across Mexico, Colombia, Argentina, and LATAM (ex-Brazil), driving a high-performance team of Cloud Account Executives specialized in Agentic Analytics. If you believe that the future of enterprise sales is built on data, intelligence, and people — this role is yours.
What You'll Actually Be Doing
Lead and develop a team of Cloud Account Executives focused on Sales Cloud + Data & Analytics (Data Cloud, Tableau, CRM Analytics) across Mexico, Colombia, Argentina, and LATAM.
Set and execute an aggressive new business acquisition strategy for the EBU segment, generating strong year-over-year ACV growth.
Drive a data-driven operating model: own pipeline reviews, forecast calls, and performance metrics with rigor and precision.
Establish and maintain executive relationships with C-suite stakeholders (CDO, CIO, VP Revenue Ops) at enterprise accounts across the region.
Partner with Solution Engineering, Customer Success, Partners, and Marketing to build a world-class go-to-market motion for data-driven Sales Cloud deals.
Coach your team to position Agentforce as the next step in the data maturity journey: clean data → insights → autonomous AI agents.
Recruit, develop, and retain top talent — building a destination team known for its culture, performance, and data expertise.
Stay ahead of the competitive landscape: Snowflake, Databricks, Microsoft Power BI, Qlik, Google Cloud Analytics, AWS Analytics, Teradata.
You're Our Person If...
7+ years of enterprise software sales experience, including 3+ years in a first-line or second-line sales management role.
Proven track record of leading teams to consistent quota overachievement in a new business (hunter) model.
Deep understanding of the data & analytics ecosystem — you can speak fluently about data warehouses, BI tools, ETL, and CRM data.
Experience leading teams across multiple LATAM markets (Mexico, Colombia, Argentina preferred).
Strong operational excellence: forecasting, pipeline management, and territory strategy are second nature.
Ability to build trusted C-level relationships and position data transformation as a business imperative.
Expertise in consultative selling methodologies (MEDDPICC, Challenger, Command of the Message).
Native Spanish speaker; business-level English required.
Even Better If...
You have experience leading Enterprise Sales teams
You've built or scaled a specialist AE team in a data or analytics go-to-market motion.
You have strong knowledge of high-data-maturity industries: Financial Services, Retail, Manufacturing, Telco and Public Sector
You're familiar with Agentforce and can articulate how AI Agents deliver ROI on top of a clean, unified data foundation.
You have experience co-selling with partners and SIs to accelerate complex, multi-product deals.
Unleash Your Potential
At Salesforce, ambition becomes action. If you're ready to lead one of the most strategic and exciting businesses in LATAM — at the intersection of AI, data, and enterprise sales — apply today and help us redefine what's possible.
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Salesforce is hiring Solution Builders — senior individual contributors who are the technical engine of a 2-person delivery pod. You partner with a Director who owns strategy and customer relationships; you own the build. You design and deploy production-grade agentic AI systems directly at customer sites, working hands-on every day. No overhead, no managing other builders — just you, your pod partner, and the work in front of you.
This is a hands-on IC delivery role. Your output is working software in production at the customer.
The Experience
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer's workforce and a trusted advisor, providing guidance and advice to customer organisations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
At the heart of this role is a simple belief: when customers succeed, everything else follows. By helping organisations connect their applications, data, and devices to achieve real, measurable outcomes — and by being a genuine partner throughout that journey — CSMs create lasting relationships built on trust and value.
What You'll Actually Be Doing
Customer Accountability & Value Alignment
Serve as the single point of accountability for all Signature deliverables — owning the overall customer experience, renewal health, and expansion opportunities.
Coordinate and oversee all customer entitlements throughout the Signature lifecycle, ensuring value is consistently delivered.
Partner with customers to deliver and communicate ROI, translating platform usage into measurable business outcomes.
Successfully align with and manage both Business and Technical Stakeholders, connecting technical goals to business priorities.
Be the trusted partner on MuleSoft use-cases, platform functionality, and how to align them with Catalyst — MuleSoft's integration best practice framework.
Prioritise effectively across a portfolio, taking ownership of tasks and creating clear plans to meet customer needs.
Strategic Advisory & Stakeholder Management
Develop and maintain strong relationships at all stakeholder levels — from integration developers to C-suite executives.
Act as a trusted advisor by understanding the customer's business model, aligning platform capabilities to their strategic challenges, and applying proven solutions to their problems.
Accurately represent the voice of the customer internally — ensuring health signals are captured and escalated as needed.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement and proactively identify barriers to success, partnering with more experienced team members on complex situations when needed.
Coordinate cross-functional teams at Salesforce (Sales, Engineering, Support, Product) to ensure customers receive an excellent and consistent experience — every time.
Technical Health, Adoption & Risk Management
Drive adoption of Anypoint Platform capabilities with integration teams and developers, sharing MuleSoft best practices and use-cases.
Conduct enablement sessions on MuleSoft features and proactively track adoption metrics (API calls, integration flows, connector usage).
Proactively monitor customer technical health, conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Act as the primary point of contact for major incidents — ensuring timely communication, coordinating resolution, and protecting customer outcomes.
Escalate complex automation, data model, routing, or integration questions to the right technical resources.
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
You're Our Person If...
Experience: 4+ years in customer-facing roles with a technology bias — Customer Success, Technical Account Management, Consulting, Pre-Sales, Enterprise Architecture, or similar. Experience working with complex, multi-divisional enterprise customers is highly valued.
Platform Knowledge: You have a strong understanding of software development, IT systems integration, and APIs — and ideally hands-on experience with MuleSoft Anypoint Platform (Runtime Manager, API Manager, Exchange, Design Center).
Consulting Skills: You can drive business value conversations, facilitate workshops, handle objections, and influence senior stakeholders including C-level executives.
Structured Thinker: You can create structure in ambiguous situations, design effective plans, and execute them with discipline to exceed customer expectations.
Communicator: Excellent written and verbal communication — able to translate technical concepts into business terms for diverse audiences.
Ownership Mindset: A self-starter with a fearless attitude and an insatiable desire to take ownership, make things better, and get things done.
Cross-functional Collaborator: Comfortable working across Sales, Support, Services, and Product teams to get customers what they need.
Learner: You actively seek out new skills, approach obstacles as growth opportunities, and aren't afraid to ask for help from mentors and peers.
Even Better If...
Holds MuleSoft Integration Associate and/or MuleSoft Developer certifications
Experience in developing and executing IT systems integration or API strategies in customer-facing roles
Track record managing large, complex digital transformation programmes — and the ability to navigate multi-divisional, multi-geographical organisations
Early career experience in software development, systems integration, or API development
Holds Agentblazer Champion Status or higher
Demonstrable executive presence and the ability to build trusted advisor relationships at the C-suite level
Job Description
The Power of MuleSoft & Informatica: Fueling the Agentic Enterprise
AI agents are actively reshaping how businesses automate decisions, orchestrate processes, and engage customers at scale. But AI agents are only as powerful as the data and integrations that fuel them. This is where MuleSoft and Informatica become mission-critical.
🚀 About the Role
Salesforce is looking for an exceptional Enterprise Account Executive to join our fast-growing Data Foundation team, focused on the MuleSoft & Informatica portfolio. This is a strategic, senior sales role — not a conventional tactical position.
Key Focus Areas:
Own and grow a high-value enterprise territory
Drive complex, multi-million dollar deals with C-level executives
Define and execute Go-to-Market (GTM) strategy for your sector
Transform how enterprises leverage API management, integration platforms, and data connectivity
The majority of our field leaders are internal promotions: this role is a genuine career-defining opportunity.
📋 What You'll Be Doing
Strategic Sales Leadership
Proactively identify, qualify, and close a robust sales pipeline with focus on New Business acquisition
Conduct strategic prospecting with CTO/CIO, Engineering/IT Leaders, and senior business executives
Own and execute comprehensive account strategies to penetrate multiple business units
Relationship Building & Growth
Build and sustain strong, lasting C-level relationships that generate long-term expansion opportunities
Lead white space analysis and land-and-expand strategies within assigned accounts
Develop compelling business cases that clearly articulate ROI for enterprise integration and data connectivity challenges
Collaboration & Execution
Partner with Solution Architects/Engineers (Pre-sales) and work in close synergy with Professional Services team
Collaborate with ecosystem and channel partners to maximize deal size and scope
Forecast accurately and deliver regular business updates to leadership
Actively participate in Sales Enablement programs, advanced sales training, and leadership development initiatives
🎯 What You'll Bring
Required Experience
10+ years of enterprise B2B software sales experience in fast-paced, competitive market
Proven track record of exceeding quota targets in complex, high-stakes software sales roles
Demonstrated expertise in New Business acquisition and Greenfield territory development
Experience managing large, complex deals ($500K+ ACV, with exposure to $1M+ opportunities)
Technical & Business Acumen
Strong understanding of API management, integration platforms, middleware, and data connectivity solutions
Ability to articulate business value of complex enterprise technology to both technical and executive audiences
Proven skill in building business and technical champions within large, matrixed organizations
Core Competencies
Consultative sales approach grounded in customer success and integrity
Collaborative team spirit with "company-first" mentality
Ability to manage complex, multi-stakeholder sales cycles spanning multiple business units
💡 Things We Love
Sales & Methodology Experience
Previous sales methodology training (MEDDIC, SPIN, Challenger Sales)
Familiarity with complex IT selling involving multiple stakeholders across global organizations
Understanding of enterprise architecture concepts, digital transformation, and cloud/hybrid integration patterns
Industry Knowledge
Previous experience with MuleSoft, Informatica, or similar integration and data management platforms
Background in technical solution architecture or management consulting in relevant sector
Experience with emerging technology adoption and AI-led transformation initiatives
Preferred Qualifications
Bachelor's or Master's degree in Business, Engineering, or related field
MBA is a plus
Employee Success is made up of HR professionals, Recruiters, Operations, and Coordinators that come together to continue to build out Salesforce. In Employee Success, we strive to bring on top talent and continue to build out our organization with the Aloha style treatment. Whether we are recruiting the next great candidate, refining our operations, we strive to provide the royal treatment and continue to build a great organization.
Role Description
The Employee Relations Manager provides Employee Relations and Performance Management expertise, specifically workplace investigations, case management and consultation, within a centralised, Employee Relations (ER) function, for India. Responsible for ongoing development of; and leveraging common consistent practices and processes to ensure a fair and consistent approach across clients. Handles complex, high-risk or sensitive employee relations cases and can establish strong working relationships with local HR and Leaders. Reports to the Senior Director, Employee Relations APAC.
Your Impact
To be successful in this role you will be a great relationship builder at all levels; connect and build trust to ensure employees feel comfortable to discuss matters in a safe & neutral environment; managing your time, work independently with minimal supervision, and respond promptly to communications as a priority; pay attention to the detail and accuracy of data while remaining calm under pressure; propose solutions and recommend plans for improvement that always align with best practice in company policy, values, guidelines, and respective country’s legislation compliance. Specific responsibilities include, but are not limited to:
Conduct ER investigations to include: gathering and analyzing facts, applying relevant laws, policies, and past practice to reach conclusions and recommend management action.
Work closely and Partner with internal Employment Attorneys, Internal Audit, and other internal investigative bodies, as necessary.
Interpret and apply corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for ER inquiries.
Facilitate and apply interventions to resolve low-risk employee disagreements, conflicts, or misunderstandings when needed.
Compile investigation findings into concise investigation reports and clearly communicate conclusions and recommendations to relevant stakeholders to drive for decisions.
Deliver warnings and disciplinary actions when required.
Maintain required documentation including intake and investigative notes, supporting documents, and final reports.
Collaborate and partner with HRBPs, internal Employment Legal, HR partners, and Employee Success Shared Services organizations to review and implement workforce change or reduction strategy plans, ensuring ER risks checks are thoroughly reviewed.
Provide expertise and case management of ER issues, including Performance Management, from initial intake to resolution, received from managers, HR Business Partners (HRBPs) and other employees, for assigned business(es).
Deliver expertise, consultation, guidance and coaching to managers and HRBPs to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions which align with company approach, practices, and processes.
Track, report, and analyze case trends utilizing Salesforce’s technology-based case management system.
Continuously use AI tools at work to improve workflows, streamline case documentation, and optimize data analysis.
Assist with the creation and implementation of further ER and HR related policies and templates.
Collaborate closely with HR stakeholders to ensure consistency and compliance with applicable laws, regulations and Company policies.
Create and deliver presentations to management on ER topics, trends and learnings.
ER support for other locations for adequate APAC coverage.
Minimum Qualifications
Must have demonstrated ability to conduct thorough ER investigations based on data; ability to document and report cases in a detailed manner and to arrive at logical and fact based recommendations.
Minimum 7+ years of HR experience (can include broad HR Generalist knowledge) with 2-3 years Employee Relations experience or equivalent role that included dedicated ER work.
Business level English language ability including reading, writing, listening and speaking.
Prior HR experience supporting locations in India.
Understanding of key principles of performance management and demonstrated ability in guiding and coaching managers through a range of ER issues.
Strong stakeholder management skills and ability to handle escalations
Demonstrated ability to navigate successfully within ambiguity, multiple priorities, and a constantly changing environment.
Ability to operate/advise in the "gray" areas. Adept understanding of client motivations and business pain points; effective at leveraging inputs to influence solid business decisions.
Comfortable dealing with conflict resolution.
Ability to make decisions guided by policies, practices, procedures and business plans; receives general oversight and direction from Senior Director ER.
Demonstrated proficiency in using AI tools, with a commitment to continuously leverage AI to enhance everyday work and operational efficiency.
Preferred Qualifications
Experience in working in a centralised ER or HR model.
Experience working in a high volume, fast-paced environment, preferably in a high growth technology company.
Experience with systems including Workday, HR Acuity, Slack and Google
Creates and executes influence strategies that persuade key stakeholders to take action that will advance shared interest and business goals.
Experience providing coaching and guidance to other HR members and Managers.
Uses best practices and knowledge of internal or external business issues to improve delivery of services.
Solves complex problems; takes a new perspective using existing solutions.
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休日シフト担当者からのエスカレーション対応
最小限必要となる能力・経験
高いお客様満足度を目指す意欲
お客様に対する適切かつ柔軟なコミュニケーション能力
課題解決を組織的に行う強力な指向性・能力
高い適応性、素早い学習、機転を効かせる柔軟性
部門・職位を超えて協力する姿勢・能力
高いモチベーションを保ち、自発的・自立的に業務を遂行する能力
数値管理および分析能力
お客様向けにサービス説明用の資料を作成・管理する能力
英語の読み書き・コミュニケーション
以下の内のいずれか、もしくは複数に関する深い知識
Web テクノロジー（HTML、CSS、JavaScript、API、Web Framework 等）
サーバーサイドテクノロジー（SQL、Java等のオブジェクト指向言語、アプリケーションサーバー、データーベース等）
以下の内のいずれか、もしくは複数の実務経験
データベースやリレーショナルデータ構造の管理・課題解決
大量データ処理やマルチテナント構成環境の管理・課題解決
API を用いたプログラミングやソフトウェア開発
ソフトウェア開発に関するライフサイクル
Salesforce の運用・開発
歓迎される経験
2 年以上のエンジニアチームのマネジメント経験
2 年以上の Salesforce CRM もしくは Lightning Platform に関するテクニカルサポートもしくは開発者経験
2 年以上のマーケティング・オートメーションに関するテクニカルサポートもしくは開発者経験
Salesforce CRM や Lightning Platform 、関連する技術的な経験
Salesforce アプリケーションおよびソリューションを理解するための技術的な知識と経験
Visualforce や Apex の開発経験
Lightning Web コンポーネントの開発経験
高い英語能力（会話含む）
以下の有資格者
Salesforce 認定アドミニストレーター
Salesforce 認定上級アドミニストレーター
Salesforce 認定 Platform アプリケーションビルダー
Salesforce 認定 Platform デベロッパー
Salesforce 認定上級 Platform デベロッパー
Salesforce 認定 Marketing Cloud アドミニストレーター
Salesforce 認定 Marketing Cloud メールスペシャリスト
Salesforce 認定 Marketing Cloud コンサルタント
Salesforce 認定 Marketing Cloud デベロッパー
入社メンバーの経歴例
テクニカルサポートエンジニア
テクニカルサポートエンジニア出身の管理職
ITベンダーコンサルタント
データベース運用管理者
ERP 運用管理者
テクニカルアカウントマネージャー
Overview of the Role
Come join Salesforce and a team at the heart of driving healthy and successful revenue growth! As a Deal Desk Manager, you will be responsible for delivering deal structuring and pricing support for our Japan, Korea and Taiwan sales verticals. You will focus on mitigating risks and finding improvement opportunities within both complex transactions and more broadly within sales territories by leveraging the power of data driven insights. You will also generate and drive solutions that help our Deal Desk and deal processes scale to support the constantly evolving needs of our business.
Responsibilities
* Partner in a trusted advisor capacity to senior Sales Leadership, account teams and other internal partners
* Review and vet complex deals on behalf of Strategic Business Practices and Sales Executives
* Guide Sales on the pros/cons of a wide range of deal structures, manage risk within contractual terms and structure, and take ownership of final approval decisions
* Demonstrate critical thinking and analytical rigor. Demonstrate the ability to identify variables risks and opportunities within a deal, and influence the deal with your recommendations as variables change
* Partner with account teams to develop concession strategies that both optimize revenue and protect margins
* Lead org-wide project deliverables. Represent our org's point of view in cross-functional projects, by communicating progress, findings and recommendations
* Partner with product teams on optimal pricing models and strategies for new products and bundled solutions
* Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions
* Enable Sales on best practices for optimized pricing and deal structures
* Collaborate with Finance, Legal and Operations departments to optimize contract terms and close deals
Required Qualifications
* Manager: 7+ years demonstrated ability in pricing strategy, sales financial analysis or relevant experience preferred
* Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
* Full professional proficiency (written and spoken) in Japanese and English are required.
* Superior analytical background with strong problem-solving skills
* Highly effective communication skills, including written and verbal
* Ability to build relationships and work collaboratively to drive results
* Capable of explaining concepts clearly and credibly across all levels of the organization
* High level of attention to detail
* Ability to work in a fast-paced environment while managing & prioritizing competing demands
* Adept at thinking on your feet amidst ambiguity
* Proven experience leading and influencing at various levels across the organization
* Ability to handle conflict and navigate discussions to productive outcomes
* Proficiency in using AI-powered tools to support deal analysis, pricing optimization, and deal approvals.
* Ability to interpret and act on AI-generated insights to drive deal recommendations
Preferred Qualifications
* Experience in a pricing function is a strong plus
* Fluency in Korean or Mandarin are a plus
* Experience leveraging AI/ML tools (e.g., Salesforce Einstein, Agentforce, or similar) for sales analytics and revenue intelligence
* Familiarity with prompt engineering or working with large language models (LLMs) to automate deal desk workflows.
The Experience
This role is responsible for guiding the future of Medtech on the Agentforce Life Sciences Platform from concept to successful delivery and market leadership with a focus on strategy & roadmap, Go to Market and Customer Engagement. A highly cross-functional role that requires a candidate who enjoys navigating ambiguity, working in a fast paced startup like environment, aligning exec collaborations, collaborating with teams across time-zones and thinking globally. This individual will work with executive customer and partner stakeholders.
What You’ll Actually Be Doing
Strategy & Roadmap
Contribute to & build a vision, roadmap and strategy for the Medtech Agentforce Life Sciences and evangelize it with our customers, partners and employees
Leverage market analysis, competitive knowledge, and customer research to define product roadmap
Synthesize the needs across medtech customers to build common components that can act as multiplier across different Industries.
Go to Market
Develop and implement a medtech go-to-market strategy & plan in collaboration with: marketing, sales, sales enablement, alliances, sales support and product teams
Develop and curate sales enablement assets including presentations, videos, demos, solution maps, white papers, data sheets, etc.
Collaborate with SI and ISV teams to build solutions to drive incremental pipe and ACV
Perform the role of champion to promote, enable and evangelize the product and new features with marketing, sales, support, professional services, partners and customers.
Deliver thought leadership for industry products
Customer engagement
Engage directly with customers during pre-sales and post-sales implementations to ensure the product will help them reach their desired business outcomes.
Present product and roadmap to customer executives.
Drive customer executive engagements
You’re Our Person If..
High energy and passion for the job
10+ years experience working with or in Medtech with a strong understanding of the commercial functions
Experience selling, implementing, or managing Life Sciences commercial software applications. This role requires strong technical acumen
Experience working with teams internationally, and in matrix teams
Travel - 25-50%
Strong organizational and analytical skills, excellent written and oral communication skills, including experience in high-level business discussions.
Humility and grace under pressure
Even Better If…
Experience in working in fast-paced startup environments
MBA preferred
The Experience
Our Global Growth Systems team is looking for a strategic, data-driven Growth Marketing Lead to own the end-to-end customer journey for Salesforce's Your Account self-service business. In this role, you'll drive customer activation, adoption, value realization, expansion, and self-service revenue by partnering across Product, Marketing, Sales, Data Engineering, Analytics, and Customer Success. You'll build scalable, data-driven growth programs powered by lifecycle marketing, experimentation, AI, and behavioral signals to deliver the right experience at the right moment. This is a hybrid role with three days in the office each week.
What You'll Actually Be Doing
Own the Self-Service Growth Strategy
Develop and execute the end-to-end growth strategy for Your Account.
Drive improvements across activation, adoption, expansion, and self-service ACV.
Build quarterly growth plans aligned to business and revenue goals.
Build Lifecycle Marketing Programs
Design customer journeys across email, in-product messaging, web, and AI-powered engagement.
Create behavioral triggers that increase activation and premium adoption.
Continuously optimize journeys through testing and experimentation.
Lead Growth Experimentation
Develop experimentation across messaging, targeting, segmentation, channels, and customer experiences.
Design A/B and multivariate tests to improve conversion and engagement.
Evaluate emerging AI capabilities and digital growth opportunities.
Drive Product-Led Growth
Partner with Product to define activation milestones and monetization opportunities.
Improve self-service experiences while creating intelligent sales handoffs where appropriate.
Optimize conversion across the customer lifecycle.
Leverage Data & Audience Insights
Use behavioral, product usage, and CRM data to identify high-value audiences.
Partner with Data Engineering and Analytics to build scalable audiences and performance dashboards.
Apply Tableau, SQL, Data Cloud, and AI insights to guide investment decisions.
Lead Cross-Functional Execution
Partner across Product, Marketing, Sales, Customer Success, Engineering, Analytics, and Marketing Operations.
Drive alignment through clear planning, documentation, and executive communication.
Build repeatable processes that improve execution quality and scalability.
You're Our Person If...
You have 7+ years of experience in Growth Marketing, Lifecycle Marketing, Product Marketing, Demand Generation, Marketing Operations, Product-Led Growth, or Digital Marketing.
You have experience owning pipeline or revenue goals and driving measurable business outcomes.
You have a strong understanding of SaaS customer lifecycles, digital growth strategies, and lifecycle marketing.
You have experience designing and optimizing customer journeys across email, web, in-product messaging, and marketing automation platforms.
You have strong SQL skills and experience building audience segments, querying customer data, and working with CRM or behavioral datasets.
You use Tableau or other business intelligence tools to analyze performance, uncover insights, and guide investment decisions.
You have experience designing or optimizing lead/contact scoring models that improve audience prioritization and campaign effectiveness.
You have partnered closely with Product, Data Engineering, Analytics, Marketing Operations, and Sales to deliver scalable, data-driven marketing capabilities.
You have experience leveraging AI, prompt engineering, or workflow automation to improve marketing processes and customer experiences.
You thrive in highly cross-functional environments, communicate effectively with both technical and business stakeholders, and enjoy building scalable processes that simplify execution.
Even Better If...
You have experience with Product-Led Growth (PLG) or self-service SaaS businesses.
You have experience optimizing conversion paths, activation milestones, and usage-based monetization.
You have worked with Customer Data Platforms (CDPs), Data Cloud, or behavioral data pipelines.
You have experience with Salesforce products, Marketing Cloud, or Agentforce.
You have built AI-powered marketing workflows, experimentation frameworks, or predictive segmentation models.
You understand LLM optimization, AI-assisted search, APIs, MCPs, or other emerging AI technologies and how they support modern growth marketing.
About the Role
Salesforce is looking for a Pre-Sales Solution Engineer with deep Master Data Management expertise to join our SMB Solution Engineering team. In this role, you will be the technical authority on MDM within a fast-moving, high-volume SMB segment — helping customers understand how trusted, governed master data unlocks business value.
You will partner directly with Account Executives throughout the sales cycle — leading technical discovery, delivering tailored demonstrations and Proofs of Concept, and making architectural recommendations that connect MDM solutions to real business outcomes. You will also play a bridge role between MuleSoft and Informatica, helping the team and our customers think creatively about combined GTM motions.
Role Essentials
Proven experience in a technical sales or delivery role designing, configuring, and demonstrating Master Data Management solutions
Understanding of MDM fundamentals, including:
Identity & Entity Resolution: Deterministic vs. probabilistic matching, deduplication rules, survivorship strategy design
Data Modeling: Multi-domain data modeling, parent-child hierarchies, relationship graphs, and taxonomy design
Governance & Workflows: Configurable workflows, data stewardship, task management, reference data and data quality integration
Data Integration: Ingress/egress and real-time interaction with master data
Headless MDM: Familiarity with exposing MDM services via MCP endpoints or REST APIs to feed structured, trusted master data into external multi-agent systems
What You'll Do
Build trusted relationships with AEs and customers to qualify deals, identify business value, and provide technical guidance
Conduct technical discovery to document, analyze, and clarify business and MDM-specific requirements
Deliver solution demonstrations, whiteboarding sessions, architecture workshops, and Proofs of Concept that showcase MDM capabilities in the context of SMB integration challenges
Respond to RFI/RFP documents independently
Collaborate with Product Management, Engineering, and Product Marketing to continuously improve our MDM and Data Foundation offerings
Stay ahead of the evolving MDM, iPaaS, and AI landscape; maintain a sharp understanding of competitive positioning
What We're Looking For
Strong presentation and discovery skills; comfortable in front of technical and non-technical audiences at all levels
Ability to establish trust with customers and influence key decision makers
Experience with cloud technologies — iPaaS, SaaS, cloud infrastructure
Experience building and delivering PoCs and responding to RFIs/RFPs independently
Ability to lead architectural discussions
Comfort operating in a high-volume, high-ambiguity SMB environment
Degree or equivalent relevant experience; experience evaluated on core competencies
Required Qualifications
B.S. Computer Science, Software Engineering, MIS
Knowledge of related applications, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 4 years of professional experience
Preferred
Salesforce or Informatica certifications
Previous SE or Sales Engineering experience
Familiarity with MuleSoft and/or Informatica product portfolio
We're looking for a Senior Success Guide candidate with experience in IDMC Cloud Data
Governance with experience in services like Cloud Data Governance and Catalog, Cloud Data
Market Place, Cloud Data Access Management, Cloud Data Quality, to join our team in
Bangalore.
We’re looking for experience in Pre-sales or Post-sales consulting role, preferably in Enterprise
software solutions (like Cloud Data Governance and Catalog, Cloud Data Market Place, Cloud
Data Access Management, Cloud Data Quality) to join our team. Customer Success
Management (CSM) organization focusing on our Cloud-First Cloud-Native and Data 4.0
strategy.
Technology You'll Use
• IDMC like Cloud Data Governance and Catalog, Cloud Data Market Place, Cloud Data
Access Management, Cloud Data Quality
Your Role Responsibilities? Here's What You'll Do
• You would provide architecture and design, use cases solution, and solution
implementation advice.
• You would also work with our Professional Services team and have a seamless handoff
for broader service engagements. Partner with Product/Engineering Teams to
understand the best recommendations to design a solution OR provide valuable
feedback to them to better align our product to customer needs.
• You'll serve as a counselor and adviser to customers and a technical coach to co-
workers, providing guidance throughout the Post-sales engagement. Since the CSM
team is responsible for Product Adoption and Renewal Protection, your role assumes
importance for Informatica's success.
• Deliver compelling architectural blueprints, best practices, expert sessions, and scoped
implementations to influence the strategic direction of customer adoption and lead
customers through solution design for our SAAS products.
• Participating in the continuous improvement of Informatica products by making
technical contributions and by providing important updates from the field;
collaborating with Customer Support and Engineering/Product Management.
What We'd Like to See
• Be a technical coach to your colleagues in the customer success team.
• Prepare and deliver unique solution presentations or technical proposals.
• Compose and publish external facing whitepapers, artifacts, case studies, architectural
blueprints, blog posts, and articles for technical/industry publications.
Role Essentials
• 10+ years of experience with one or more Informatica products in – IDMC like Cloud
Data Governance and Catalog, Cloud Data Market Place, Cloud Data Access
Management, Cloud Data Quality
The Experience
The Enterprise Account Executive, Telco role is part of our Sales team, focused on driving growth across a portfolio of enterprise accounts in the Telecommunications industry in Italy. We are looking for an experienced sales professional who builds trusted relationships with senior stakeholders, develops long-term account strategies, and brings a consultative approach to helping customers unlock value from the full Salesforce platform.
What You'll Actually Be Doing
Build and manage strategic account plans aligned with customer business objectives across a defined set of enterprise Telco accounts in Italy
Lead end-to-end sales cycles, engaging the right internal resources — including Solutions Engineers, Professional Services, and Partners — to deliver the best outcomes for customers
Develop and grow relationships with key stakeholders and C-suite decision makers to drive customer satisfaction and long-term revenue growth
Identify and pursue new business opportunities within your territory through proactive prospecting and pipeline development
You're Our Person If...
5+ years of enterprise software sales experience, ideally selling to Telco accounts
Proven track record of consistent quota achievement and net new business development in the Italian market
Strong sales forecasting skills and experience managing complex, multi-stakeholder sales cycles
Fluent in Italian and English
Even Better If...
Deep knowledge of the digital transformation trends and priorities shaping the Telco industry
Established network of business and IT contacts across the Italian Telco ecosystem
The typical base salary range for this position is 103,650 EUR to 138,700 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Quadri
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Enterprise Account Executive, Telco", "Job_Requisition_Additional_Locations": "Italy - Rome", "Job_Requisition_Primary_Location": "Italy - Milan", "Job_Requisition_Ref_ID": "JR353444", "Time_Type": "Full time", "Countries": [ "Italy" ], "Regions": [ "Milano", "Roma" ], "Locations": [ "Milan", "Rome" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Customer-Success-Manager--French-Speaker_JR353437", "External_Job_Posting_Start_Date": "2026-07-28", "Job_Description": "The Success Manager demonstrates deep business, industry, and product knowledge to partner with customers and guide them to accelerate business value and return from their investment with Salesforce.
In this role, the Success Manager will specialize in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realization.
They are aligned at the key partner levels, building and encouraging positive relationships to help customers progress on their digital journey. Success Managers work directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customer's needs.
The ideal Success Manager will possess both a Cloud specialization and industry skills that enable them to speak the customer language.
Responsibilities
Use our Customer Success Methodology to understand their goals, assess their capabilities, and provide recommendations to help them accelerate the achievement of their business and technology objectives
Develop an understanding and knowledge of customers' Salesforce implementation and evangelize the capabilities of Salesforce across all of our Clouds
Guide a customer on organizational strategy, governance and organizational change standard processes based on customer needs
Demonstrate hands-on Salesforce product knowledge by applying platform features and functions to customer business priorities and roadmap
Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan
Produce and implement a comprehensive adoption path showing the current state, target future state with a timeline, and an underlying enablement plan
Deliver business value and innovation to a customer's business by understanding our customers' key business challenges and potential for growth
Build and cultivate executive-level relationships with the customer's IT and business executive leadership, sponsors, and decision-makers to solidify our partnership and dedication to the customer business and IT sponsors and collaborators
Work with the account team and Salesforce Executives, optimally network within accounts from the executive level down, to help customers work towards their goals
When appropriate, recommend additional Salesforce services and advisory experts needed to drive success
Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates
Required Qualifications
Experienced professional with 7-10 years of relevant industry expertise
In-depth knowledge in one or more lines of business (LoBs) - a specific cloud or industry
Strong consulting skills and confirmed results working as a Trusted Advisor to drive business value for customers
Ability to drive effective and influential conversations at the C-level; facilitate difficult discussions and be adept at handling objections
Fluency in a second European language is required, with French preferred.
Preferred Qualifications
Solid understanding of Salesforce product and platform features, capabilities, and best use
Ability to articulate the importance and value of Governance to Business and IT executives
A good understanding of enterprise architecture principles is strongly preferred
Ability to quickly grasp and clearly explain technological and business concepts
Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
About Slack
Slack is the work operating system that brings your people, apps, processes and data together with trusted generative and agentic AI, fueling productivity for every employee in every role. Millions of people work in Slack every day with global teams, partners and customers, sending over 700 million messages and automating processes with over 3 million workflows daily. As part of Salesforce, Slack is where Agentforce, an always-on digital workforce, works alongside your teams and amplifies the impact of sales, service, HR, IT and more. To learn more and get started with Slack, visit slack.com.
Role Summary:
We are seeking a visionary Lead Data Scientist, Growth Marketing to define the analytical strategy and drive the quantitative engine for Slack’s global web presence.
In this senior-most individual contributor (IC) role, you will bridge deep technical data science with high-level business strategy. You will move beyond optimizing local web conversion metrics to connect web behavioral insights directly to overarching business impact—such as customer acquisition, enterprise pipeline generation, and lifetime value.
As a technical authority and strategic thought partner to Marketing, Product, and Engineering leadership, you will lead our global web experimentation framework, architect advanced behavioral models, and elevate the analytical capabilities of the broader organization. You will serve as a lead IC who actively mentors, coaches, and guides data analysts and data scientists, with the potential or opportunity to functionally lead and manage quantitative teams.
Key Responsibilities:
Strategic Business Impact & Growth Vision
Macro Connection: Connect top- and mid-funnel web behavior directly to core business outcomes, enterprise ARR, pipeline velocity, and customer lifetime value (LTV).
Strategic Roadmap: Partner with executive leadership (VPs, SVPs) across Marketing, Product, and Growth Engineering to align web analytics and experimentation strategies with multi-year company growth targets.
Opportunity Prioritization: Identify macro trends, unaddressed user segments, and high-leverage growth opportunities through deep quantitative research and exploratory data analysis.
Advanced Experimentation & Causal Inference Leadership
Global Framework Ownership: Lead and evolve Slack’s web experimentation strategy, setting institutional standards for statistical rigor, hypothesis formulation, power analysis, and sample size estimation.
Methodological Depth: Deploy advanced statistical techniques, such as variance reduction (CUPED), sequential testing, synthetic controls, and quasi-experimental designs to measure true incremental lift in complex digital environments.
Experimentation Culture: Drive best practices across product and growth teams to eliminate bias, manage interference/network effects, and scale experiment volume without compromising data integrity.
Technical Architecture & Behavioral Data Science
Analytics & Privacy Stack: Serve as the principal architect for the digital measurement ecosystem (e.g., GA4, Adobe Analytics, server-side tracking, GTM) in a privacy-first, first-party data landscape.
Predictive & Behavioral Modeling: Build and operationalize session-stitching, multi-touch pathing analysis, propensity modeling, and advanced behavioral clustering (e.g., K-Means) to profile visitors into targetable segments.
Scalable Data Ecosystem: Collaborate with Data Engineering to design robust web data pipelines and automated reporting layers that support self-service insights for growth teams.
Team Leadership, Mentorship & Functional Management
Technical Mentorship: Act as a force multiplier by coaching, mentoring, and guiding data analysts and junior/mid-level data scientists on statistical methodology, SQL/Python code quality, and strategic thinking.
Team & Pod Leadership: Demonstrate the aptitude and leadership (formal or informal) to lead project pods, manage sprint priorities, or transition into team management as the analytics organization expands.
Rigor & Governance: Establish peer review standards for analytical models, code repositories, and experimental documentation across the growth analytics team.
Executive Advisory & Communication
Leadership Storytelling: Synthesize complex statistical findings into clear, impactful executive narratives for VPs, SVPs, and C-suite leaders, framing analytics around strategic ROI and business trade-offs.
Cross-Functional Alignment: Translate quantitative insights into actionable product and marketing roadmaps that align cross-functional stakeholders around high-impact growth initiatives.
Candidate Requirements & Competencies:
Experience & Technical Mastery
8+ years of experience in Data Science, Quantitative Analytics, or Growth Analytics, ideally within high-growth B2B SaaS, enterprise tech, or large-scale digital platforms.
Expert Causal Inference & Statistics: Deep expertise in p-values, confidence intervals, Bayesian vs. Frequentist approaches, CUPED, quasi-experiments, and causal inference frameworks.
Advanced Coding & Data Science Tools: Fluent in SQL and Python or R for pathing analysis, propensity modeling, and machine learning/clustering techniques.
Web Stack & Privacy: Proven experience navigating server-side tracking, tag management (GTM/GA4), and first-party data strategies in privacy-restricted environments.
Visualization & Reporting Architecture: Experience building automated, executive-ready dashboarding systems (e.g., Tableau, Looker).
Leadership & Strategic Mindset
Leadership & Mentorship Track Record: Demonstrated experience guiding, mentoring, or managing data analysts and data scientists. Prior team management experience or clear potential/desire to manage quantitative teams.
Big-Picture Orientation: Ability to connect granular digital experimentation metrics to enterprise-level P&L, CAC/LTV dynamics, and broader business strategy.
Executive Presence: Outstanding oral and written communication skills with a proven track record of influencing executive decision-making.
The Experience
Salesforce is building the next generation of AI-first Builders to support the rapid growth of Agentforce, Data Cloud, and emerging customer transformation initiatives. As part of the Builder Center of Excellence (CoE), the Director, Early AI Builder Talent will lead Salesforce’s global Graduate Builder Program a strategic workforce development initiative designed to develop, onboard, and accelerate early-career Builder talent across the organization.
This leader will own the end-to-end strategy, operations, and evolution of the Graduate Builder Program, including onboarding, enablement, career development, manager ecosystems, operational governance, and long-term talent pipeline strategy.
The ideal candidate combines experience in enablement, workforce development, talent strategy, operations, and organizational scaling, with a passion for developing emerging technical talent in the age of AI.
What You'll Own
1. Program Strategy — Architect the Blueprint
The Graduate Builder Program is a brand-new, year-long experience for our earliest-career AI Builders, and you get to define it from first principles:
Strategy: Set the global program strategy and operating model — capacity planning, compensation design, and how Graduate Builders should be deployed within Operating Units (OUs)
Recruiting: Define how we hire and recruit this talent, shaping the pipeline strategy for future Technical and Strategic Builders
Enablement: Partner closely with Global Field Readiness to build the end-to-end enablement journey — AI-first onboarding, structured curriculum, and milestone-based readiness and certification frameworks
Collaboration: Design the program experience itself: how grads collaborate, learn, and grow from day one through graduation
Operations: Establish the operational backbone: KPIs, governance, reporting cadences, manager playbooks, and mentorship frameworks that keep quality high as the program scales
2. Community & Culture — Build the Movement
Hundreds of talented & hungry new employees, distributed globally, embedded across OUs — your job is to make them feel like one cohort with one identity:
Create a powerful global cohort community that connects grads across geographies and teams
Strike the balance: keep every grad aligned to the central global strategy while meeting the real needs of their own OUs and teams
Bring the program to life through innovation challenges, demo days, speaker series, and Builder community moments
Build the program's reputation as a powerhouse inside Salesforce — and a magnetic external brand that makes universities and top candidates want to start their careers here
Foster a culture of learning, innovation, inclusion, and continuous growth
3. Stakeholder Alignment — Rally the Company
A program this ambitious only works with the whole company behind it. You'll be its champion and connector:
Global Field Readiness: partner on the full enablement journey, from onboarding through ongoing development
FutureForce Recruiting: define the interview plan and hiring path to bring in exceptional early AI talent at scale
OU Leaders and Managers: support a global ecosystem of Graduate Builder leaders to ensure every grad gets a consistent, high-quality experience wherever they land
Executive Stakeholders: earn buy-in, share progress and metrics, and keep the program moving forward with data, feedback loops, and operational insight
What You'll Actually Be Doing
Graduate Builder Program Strategy
Define and evolve the global Graduate Builder Program strategy and operating model
Build a scalable AI-first workforce development program aligned to Salesforce’s Builder strategy
Establish standardized onboarding, development, and graduation frameworks across OUs
Drive long-term talent pipeline strategy for Technical and Strategic Builder roles
Enablement & Learning
Partner with Enablement and Field Readiness teams to develop onboarding and learning journeys
Work with Field Readiness to build structured AI-first curriculum
Define milestone-based readiness and certification frameworks
Program Operations & Governance
Lead global program operations and governance
Establish KPIs, reporting, and operational cadences
Drive consistency across embedded OU graduate experiences
Develop manager playbooks, operational guidance, and escalation frameworks
Lead and support a global manager ecosystem overseeing Graduate Builders
Build mentorship, buddy, and coaching frameworks
Ensure a high-quality and consistent graduate experience globally
Partner with Recruiting and Workforce Planning teams to align hiring strategy with Builder capacity needs
Support university and emerging talent recruiting initiatives
Help establish Salesforce as a premier destination for early AI talent
Community & Culture
Build strong cohort identity and community across globally distributed graduates
Lead innovation challenges, demo days, speaker series, and Builder community engagement initiatives
Foster a culture of learning, innovation, inclusion, and continuous growth
Executive Stakeholder Management
Present program progress, metrics, and recommendations to senior leadership
Partner cross-functionally to align workforce development strategy with business priorities
Drive continuous program improvement through data, feedback loops, and operational insights
10+ years in enablement, talent development, workforce strategy, operations, or related fields
You've built or scaled onboarding, academy, or emerging-talent programs — and loved it
Experience in or alongside technical, consulting, pre-sales, AI, or customer-facing organizations
Strong program management and operational leadership; experience leading managers and cross-functional initiatives
Executive-level communicator who can inspire a grad on day one and a C-suite sponsor in the same afternoon
Strategic and hands-on — you set the vision and drive the execution
Energized by ambiguity, global scale, and high-growth, transformational environments
A builder and systems thinker with a passion for launching the next generation of AI talent
Solution Engineer | SMB - Agentforce Service
At Salesforce, we are redefining how businesses connect with their customers through AI, data, and CRM. We help companies deliver faster, smarter, and more proactive service experiences, while empowering our people to do the best work of their careers.
As a Specialist Solution Engineer focused on Agentforce Service in the SMB segment, you are more than a pre-sales consultant. You are a strategic force multiplier for the business.
You will partner closely with Account Executives, Core Solution Engineers, and cross functional teams to shape how Agentforce Service is positioned, delivered, and scaled across a high velocity pipeline.
This role is ideal for someone who thrives in fast paced environments and wants to influence how we sell and demonstrate AI powered service, not just support individual deals.
In this role, you will:
This is not a traditional Solution Engineer role. You will:
Join a team that is:
Team and Role Overview
Salesforce AI Research discovers new research problems, develops novel models, and bridges the gap between groundbreaking theory and customer-facing reality. We are dedicated to a high-impact research model that provides the best of both worlds: the ability to advance the state-of-the-art in AI and the opportunity to see that work operate at massive, real-world scale within the world's #1 AI CRM.
Technical Program Managers (TPMs) play a critical role in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs supervise programs from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company stakeholders to drive critical programs across the company.
Responsibilities
Lead programs by achieving alignment on program scope, release planning, as well as aligning one or more teams on vision, business goals, creating program structure, and securing cross-functional alignment.
Drive weekly product review meetings with key stakeholders for each program to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and drive the strategic vision of each program.
Develop strong partnerships with key functional stakeholders to drive focus on business goals. Be a trusted partner for executive management to ensure program success.
Drive workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, milestones, etc. (cross functional - Product Owners, AI Researchers, TechOps, Release Eng, Capacity, Functional Managers, Release Management).
Provide visibility to program status (issues, risks, metrics, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties).
Manage "program/feature" dependencies across multiple teams, scrum teams, functions, divisions, and stakeholders.
Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals.
Provide monthly program reviews and updates at sprint reviews (deep dive into current state of project goals, risks, escalations).
Create a collaborative environment that fosters creativity, innovation, and learning.
Be a catalyst within the organization, someone who can help advance our Product & Technology strategy globally and drive others in the organization to change.
Minimum Requirements
Overall professional experience of 10 to 15 years with at least 7+ years of recent professional work experience leading large enterprise product programs.
Experience in a research, AI/ML, or technology organization required; knowledge of AI concepts and research culture is a significant advantage
Outstanding organizational, communication, and relationship building skills conducive to driving consensus; able to work well in a cross-functional, executive level environment, comfortable giving and preparing exec level presentations
Excellent analytical and problem solving skills with a history of hands-on, detail orientation.
Ability to derive insights from data, expert at using project management and data analysis tools
Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
Ability to master technical subjects and technologies relevant to the program.
Ability to successfully partner with all functions across the entire company and across multiple time zones, and strong time management, analysis, and planning skills.
Exposure to working with AI tools like Claude/Cursor is a plus
Bachelor’s Degree in Engineering, or related disciplines or equivalent experience in technical leadership roles. Management Degrees preferred
Work Hours & Travel
This role will support teams in Singapore and California. Candidates must be able to work outside of standard work hours multiple days per week. Flexibility in the evenings is a must.
Travel 4x per year to Palo Alto for in-person meetings
Ability to travel internationally if required for the scope of managed programs
Salesforce is looking for a driven, quota-carrying Account Executive to own and grow both B2C and B2B Commerce Cloud business across India, across a defined set of enterprise and mid-market accounts in India. This is a strategic, cross-industry sales role responsible for identifying, developing, and closing new business while expanding Commerce Cloud footprint within existing customers.
The role sits within the broader Marketing Cloud, Commerce Cloud, and Data Cloud portfolio for the India market and works closely with the Regional Vice President of Sales and cross-functional teams to deliver revenue growth and customer value. This is a specialist co-prime role — the Commerce Cloud AE works alongside core Account Executives, owning the Commerce Cloud thread within accounts rather than managing the full account relationship.
Key Responsibilities:
• Own the end-to-end sales cycle for Salesforce Commerce Cloud — prospecting, qualification, solutioning,negotiation, and closing — across assigned named accounts and territory.
• Build and manage a healthy, accurate pipeline against quarterly and annual quota targets; forecast reliably to the RVP.
• Develop and execute account and territory plans across industry verticals such as FMCG, e-commerce, Retail, Hospitality, Jewellery, and Manufacturing, Auto and Public Sector.
• Identify whitespace within existing customers and drive cross-sell/upsell of Commerce Cloud alongside Marketing Cloud and Data Cloud where relevant.
• Engage and influence senior stakeholders — CXOs, VPs of Digital/E-commerce, Marketing and IT leaders — to position Commerce Cloud as a strategic digital commerce platform.
• Partner with Solution Engineering, Value Management, and Customer Success teams to build compelling business cases and ROI-driven proposals.
• Collaborate with the broader Salesforce ecosystem — Marketing Cloud, Data Cloud, and platform account teams and Salesforce partners/SIs — to build multi-cloud opportunities.
• Stay current on digital commerce trends, competitive landscape, and customer buying behavior to sharpen positioning and win strategy.
• Maintain rigorous pipeline hygiene and reporting discipline in Salesforce CRM.
• Represent Salesforce at customer meetings, industry events, and executive briefings as required.
Required Experience & Skills:
• 8–14 years of B2B enterprise software/SaaS sales experience, with a demonstrated track record of carrying and consistently exceeding quota.
• Prior experience selling e-commerce, digital commerce, CMS, CRM, or MarTech platforms strongly preferred (e.g., Commerce Cloud, Adobe Commerce/Magento, SAP Commerce/Hybris, Shopify Plus, BigCommerce, or similar).
• Proven ability to sell to and influence senior/CXO-level stakeholders in complex, multi-stakeholder enterprise deals.
• Strong consultative and value-based selling skills — able to translate business problems into digital commerce solutions.
• Experience managing complex sales cycles involving RFPs, competitive displacement, and multi-product deals.
• Excellent communication, negotiation, and executive presentation skills.
• Familiarity with the Salesforce ecosystem (Marketing Cloud, Data Cloud, Sales/Service Cloud) is an advantage.
• Experience across the target industry verticals (FMCG, e-commerce, retail, hospitality, jewellery, manufacturing) is a strong plus.
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The Business Unit: Salesforce Marketing Cloud
Our Marketing Cloud is a powerful digital marketing platform that allows businesses to deliver personalized customer journeys across various channels. It's a one-stop solution for email, mobile, social, advertising, web personalization, content creation, content management, and data analysis.
Overview of the Role:
We're looking for a Regional Vice President of Sales, Digital to lead a team of Account Executives driving growth across Central America + Colombia with a focus on Digital solutions. In this role, you'll shape go-to-market strategy for the region, develop a high-performing team, and serve as a key contributor to Salesforce's broader sales mission — all while building lasting relationships with customers across industries and segments.
What You'll Actually Be Doing
Lead, coach, and develop a team of Account Executives across Central America + Colombia through recruiting, onboarding, and ongoing mentorship to drive pipeline growth and opportunity identification.
Own the regional go-to-market strategy, including revenue forecasting, sales activity reporting, and identifying skills or competency gaps on the team.
Partner with customers and internal stakeholders at the executive level to build compelling points of view and close strategic deals across the region.
Represent Marketing Cloud at local and corporate events to strengthen brand presence and partner relationships across the Salesforce ecosystem.
You're Our Person If...
5+ years of experience leading a sales team in enterprise software or information technology.
Proven track record of prospecting, opening new accounts, and growing existing ones through a consultative sales approach. Experience developing the Central America territory.
Deep knowledge of the Central America Market — including local regulatory nuances and buying behaviors.
Experience building and maintaining C-suite relationships and developing strategic account plans.
Strong understanding of the Digital landscape, including competitive dynamics and target market segments.
Fluency in Spanish and English; Portuguese is a plus given regional proximity to Brazil.
Even Better If...
Experience working with Salesforce products or partner ecosystems.
Background in formal or informal people leadership (e.g., de facto team lead on a project or account).
We're looking for a Manager level individual to join the Services Deal Strategy team. In this role, you will own the review and governance of Salesforce's Professional Services deals — ensuring accuracy, risk compliance, and strategic alignment with our business objectives. As a senior individual contributor, you will drive the quality and risk profile of our services deal portfolio, lead process improvements, and serve as a trusted advisor and subject matter expert to senior stakeholders across the organization.
This position is ideal for someone with deep expertise in technology services, a track record of driving complex cross-functional initiatives, and the ability to operate with autonomy and influence in a fast-paced, evolving environment.
Own the end-to-end review of professional services deals for accuracy, strategic alignment, pricing, and risk exposure — setting the standard for quality and consistency.
Lead the evaluation of business terms, staffing plans, project scope, and cost estimates; drive risk mitigation strategies and escalation decisions.
Serve as a senior advisor and subject matter expert to Sales teams on policy interpretation, deal structure, and risk evaluation, influencing deal outcomes at a strategic level.
Build and maintain strong partnerships with Legal, Finance, Deal Desk, and Professional Services leadership to ensure deals meet company standards and business objectives.
Manage a complex portfolio of deal reviews simultaneously, delivering consistently on time in alignment with internal SLAs and business priorities.
Develop and deliver executive-level deal review summaries, findings, and recommendations to senior leadership and key stakeholders.
Lead the continuous improvement of deal review processes, tools, and governance frameworks — identifying systemic risks and driving scalable solutions.
Own and lead internal initiatives related to risk management practices, policy development, and system enhancements.
Stay ahead of industry trends, pricing strategies, and competitive dynamics to inform sustainable and commercially sound service offerings.
Act as a mentor and knowledge resource for peers and junior team members, elevating the overall capability of the DealStrat Services team.
We value diverse experiences and perspectives. If you meet most but not all of these qualifications, we still encourage you to apply.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
6+ years of experience in professional services, consulting, project/program management, or related fields in a technology environment (e.g., SaaS, cloud).
3+ years of experience owning or structuring complex service-based contracts (e.g., Statements of Work, Change Orders, Professional Services Agreements, Master Service Agreements, License Contracts).
Understanding of how professional services operate within a technology company, including delivery models, resourcing, and margin dynamics.
Awareness of revenue recognition principles for Software and Services companies (ASC 606).
Proven ability to influence senior stakeholders and drive decisions in ambiguous, high-stakes situations — without relying on formal authority.
Exceptional communication, executive presence, and relationship-building skills.
Strong analytical, problem-solving, and risk assessment capabilities.
Proven ability to independently manage a complex, high-priority workload with competing deadlines.
High level of personal integrity, professionalism, and accountability.
Willingness to travel up to 20% as required.
Relevant certifications (e.g., PMP, RMP, Agile/Scrum) are a plus.
Solution Engineer (SE) and/or Customer Success Manager (CSM) experience a plus.
Experience positioning, selling, and/or supporting Salesforce products and solutions with Customers.
Familiarity with pricing strategies and deal economics for SaaS/cloud services.
Industry experience in CRM, Financial Services, Healthcare, or Retail is beneficial.
Working knowledge of AI products such as Agentforce, SlackBot, or Gemini a plus.
Experience driving process transformation or operational improvement initiatives.
A strategic mindset — you see the big picture while holding yourself accountable for the details.
A collaborative approach — you bring people together, align cross-functional partners, and build trust across levels and functions.
The ability to communicate complex risk and commercial topics clearly and persuasively, including to executive audiences.
A commitment to inclusion, equity, and a team culture where every voice is heard and valued.
A growth orientation — you invest in your own development and actively share knowledge and expertise with those around you.
At Salesforce, we believe in building an inclusive culture where every person feels valued and empowered. We're committed to your professional growth and well-being through learning opportunities, flexibility, and meaningful work. You'll have real influence over how Salesforce structures deals — and the opportunity to grow your expertise and impact as a recognized leader in your field.
We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer's workforce and a trusted advisor, providing guidance and
advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems. The CSM serving Marketing Cloud customers acts as the primary Marketing Cloud Subject Matter Expert (SME) for the technical and operational configuration and needs of the customer.
Single Point of Accountability: Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Signature Lifecycle Oversight: Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
Value Delivery: Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Stakeholder Alignment: Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritization: Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Internal Resource Utilization: Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Strategic Advisory and Stakeholder Management
Relationship Building: Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Trusted Advisor: Act as a trusted advisor by gaining trust through mutual goals, understanding the customer's business model, and applying proven solutions to their problems.
Innovation Partnership: Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Customer Engagement: Increase customer engagement with products and services and identify major political barriers to customer success.
Collaborative Problem Solving: Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
Technical Health, Adoption, and Risk Management
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask effective diagnosis questions and align platform features with customer priorities and roadmaps.
Proactive Reviews: Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Incident Management: Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.
Cross-functional Relationships: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Client Engagement Planning: Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Experience (Mandatory): Experienced business professional with 9+ years of relevant industry expertise, including a mandatory minimum of 2+ years of direct, hands-on experience working with the Salesforce Marketing Cloud platform (Marketing Cloud Engagement, Marketing Cloud Account Engagement / Pardot, or Marketing Cloud Next) in a customer success, administrator, consultant, or marketing operations capacity. Candidates without demonstrated Salesforce Marketing Cloud experience will not be considered for this role.
Consulting Skills: Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Domain Expertise: Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer's business.
Communication: Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Learning & Development: Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development.
Cloud Specific Experience
Salesforce product certifications are required for this role. Recommended Marketing Cloud certifications:
Marketing Cloud Engagement Administrator — hands-on experience configuring Marketing Cloud products using industry and product best practices.
Marketing Cloud Email Specialist — proven knowledge of email marketing best practices, message design, subscriber & data management, and inbox delivery.
Marketing Cloud Account Engagement Specialist — skills in designing, building, and implementing marketing workflows through the Account Engagement (Pardot) platform.
Marketing Cloud Engagement Consultant — ability to create multi-channel campaign solutions using the full suite of Marketing Cloud tools.
We are seeking a highly skilled and experienced Software Engineering Senior Member of Technical Staff (SMTS) with a strong focus on integration development to join our dynamic team. In this role, you will be instrumental in designing, developing, and maintaining scalable and robust applications that support our sales operations and enhance our customer-facing platforms. While experience with the Salesforce platform is a plus, a proven track record in fullstack and integration development with expertise in modern web technologies is paramount. You will be expected to lead by example, mentor junior engineers, and contribute significantly to architectural decisions and best practices.
Design, develop, test, and deploy high-quality, scalable, and secure fullstack applications.
Onboarding new customers by integrating their data sources with internal platforms.
Collaborate with product managers, UX designers, and other engineering teams to define requirements, scope projects, and deliver innovative solutions.
Write clean, efficient, and well-documented code across the entire stack, including front-end, back-end, and database layers.
Participate in code reviews, provide constructive feedback, and ensure adherence to coding standards and best practices.
Troubleshoot and resolve complex technical issues, performing root cause analysis and implementing preventative measures.
Contribute to the evolution of our architectural patterns, tools, and processes.
Mentor and guide junior engineers, fostering a culture of continuous learning and growth.
Stay up-to-date with emerging technologies and industry trends, evaluating and recommending new tools and frameworks.
Work with the Salesforce platform, including Apex, Agentforce and integrations.
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
6+ years of experience in software development, with at least 4 years in a fullstack role.
Proven experience configuring and troubleshooting complex API authentication mechanisms, with a strong emphasis on OAuth 2.0 and Bearer token authorization flows.
Experience designing dynamic API calls that utilize parameterized query parameters based on upstream workflow data
Strong expertise in back-end development with languages such as Java (Spring Boot), Python (Django), Node.js)
Familiarity with Slack APIs and integration patterns.Hands-on experience building custom REST API integrations with major enterprise systems such as Snowflake, Workday etc.
Experience with relational and/or NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).
Solid understanding of RESTful APIs, microservices architecture, and cloud platforms (Heroku, AWS, GCP).
Familiarity with CI/CD pipelines, version control systems (Git), and agile development methodologies.
Excellent problem-solving skills, with the ability to analyze complex issues and propose effective solutions.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Experience with the Salesforce platform development (Apex, Visualforce, Agentforce, Lightning Components, SOQL/SOSL).
Familiarity with Salesforce APIs and integration patterns.
Proficiency in modern front-end frameworks (e.g., LWC, React, Angular, Vue.js) and associated technologies (HTML5, CSS3, JavaScript/TypeScript).
Experience in a leadership or mentorship role.
We are seeking a highly driven Strategic Account Executive to join our elite Enterprise High Tech team. You will lead transformational growth across a portfolio of complex technology accounts, acting as a trusted advisor to the C-suite. This role is at the forefront of the "Agentic Revolution," helping customers shift away from legacy systems toward long-term, consumption-driven partnerships powered by Agentforce and Data Cloud.
Key Responsibilities:
Strategic Execution: Lead complex, multi-million-pound transformational sales cycles and proactively displace legacy competitor contracts to capture our wider market opportunity.
Pioneer Consumption Models: Move beyond traditional software sales by building preliminary consumption plans alongside customers to guarantee real product usage and value realization.
Agentforce Obsessed: Champion our number one global priority by leading customers toward the Agentic Enterprise. You will leverage Data Cloud and industry-specific use cases to orchestrate "agents with agents," demonstrating absolute fluency in our AI capabilities through hands-on "Stand and Deliver" presentations.
Operational Rigor: Command your business with strict CRM hygiene, aiming for elite pipeline performance metrics and maintaining 3x-4x pipeline coverage to ensure predictable growth.
Who You Are:
Experienced enterprise sales professional with a proven track record of exceeding targets through high-value, service-oriented solutions.
Familiar with sales methodology frameworks and strategic alliance development
With track record of consistently achieving or surpassing quota in a fast-paced environment
Able to collaborate across multiple internal teams and leverage resources to align with account objectives
You embody our core team DNA: Trust, High Standards, and Innovation.
The way we work is changing.
AI is moving from something businesses experiment with to something that fundamentally changes how teams operate, make decisions and serve their customers. Salesforce is leading that shift with Agentforce — our platform for building and deploying AI agents — alongside Slack, Customer 360 and the world’s leading CRM platform.
We’re looking for an Account Executive, SMB – Slack to join our Sydney team and help Australian businesses unlock the next generation of productivity through AI.
You’ll work with SMB customers to understand where AI can make a real difference across their business — from automating repetitive work and surfacing insights, to connecting people, data and AI agents in the flow of work.
This is a full-cycle new business sales role for a commercially driven seller who is excited by AI, thrives in a fast-paced environment and knows how to turn customer challenges into compelling business outcomes.
Own the full sales cycle across a portfolio of SMB customers, from prospecting and discovery through to negotiation and close.
Engage business leaders to understand how their teams work today and identify opportunities where AI, automation and collaboration can create measurable impact.
Lead conversations around the future of work and demonstrate how Slack, Salesforce and Agentforce can work together to transform productivity.
Help customers understand how AI agents can augment their teams, automate workflows and enable employees to focus on higher-value work.
Connect customer business priorities to the broader Salesforce platform and demonstrate the value of a unified approach to CRM + Data + AI + Slack.
Develop and execute a territory strategy focused on creating new pipeline and winning new SMB customers.
Generate pipeline through outbound prospecting, account-based selling, inbound opportunities, partners and Salesforce ecosystem relationships.
Run high-quality discovery with decision-makers and build a strong understanding of their business, technology environment and strategic priorities.
Deliver compelling, outcome-led pitches and collaborate with Solution Engineers to demonstrate the value of Slack and Agentforce.
Manage complex opportunities through the full sales cycle, navigating multiple stakeholders and building executive alignment.
Negotiate and close new business while consistently achieving and exceeding quarterly revenue targets.
Partner closely with Sales Development, Solution Engineering, Customer Success, Marketing, Partners and Salesforce Account Teams.
Identify opportunities where Slack and Agentforce can complement existing Salesforce investments or introduce customers to the broader Salesforce ecosystem.
Build relationships with business and technology leaders and become a trusted advisor on AI-powered ways of working.
Maintain accurate forecasting, opportunity management and pipeline hygiene through Salesforce.
We’re looking for a high-performing, curious and commercially minded seller who wants to be at the forefront of the AI transformation.
You’ll ideally bring:
Proven experience in a quota-carrying B2B sales role, ideally within SaaS, cloud, AI or technology.
A strong track record of achieving or exceeding sales targets.
Experience owning the full sales cycle, particularly new business and pipeline generation.
The ability to sell business outcomes rather than simply technology or product features.
Strong discovery, consultative selling, negotiation and closing skills.
Confidence engaging with business leaders and decision-makers around technology, productivity and transformation.
A genuine interest in AI and how AI agents will change the way businesses operate.
Commercial curiosity — you naturally ask why, what's changing, and what could be done differently?
Resilience, competitiveness and the ability to thrive in a high-growth environment.
Experience with Salesforce, Slack, Agentforce or other SaaS/AI platforms is highly advantageous.
Slack is evolving from a place where teams communicate into an AI-powered work operating system — bringing people, knowledge, applications, data and AI agents together in the flow of work.
With Slack and Agentforce, businesses can move beyond simply using AI as a chatbot or standalone tool. AI agents can become part of how teams actually get work done — helping employees find information, automate tasks, make decisions and take action.
And because Slack sits within the Salesforce ecosystem, customers can connect AI to the customer data, workflows and business context they already rely on.
As an SMB Account Executive, you’ll help customers understand what this means for their business — and why now is the time to rethink how work gets done.
You’ll join a high-performing, collaborative sales organisation with the resources, technology and enablement to help you succeed.
You’ll have the opportunity to:
Sell at the forefront of the AI revolution.
Work with Slack, Agentforce and the broader Salesforce platform.
Engage ambitious Australian businesses and senior decision-makers.
Build expertise across AI, SaaS, CRM and digital transformation.
Develop your career within one of the world's leading technology companies.
Work alongside world-class sales, technical and customer success teams.
Make a tangible impact on how businesses operate in the AI era.
The next generation of businesses won't simply use AI.
They'll work with it.
If you're an ambitious SaaS seller who wants to help customers move from experimenting with AI to putting AI agents to work, this is an opportunity to help shape what's next.
Join Salesforce. Help build the future of work.
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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
As an Account Solution Engineer (also known as a "Presales Consultant" or "Sales Engineer"), you are the visionary who transforms customer experiences. You aren’t just a technical expert; you are a strategic partner to Sales, owning the solutioning throughout the entire sales cycle. You will act as a trusted advisor to our customers, translating complex business objectives into enticing, practical recommendations that drive real change.
Business Transformation Advocate: You are passionate about how technology solves real-world business puzzles. You enjoy digging into a company’s value chain to find where Salesforce can drive the most impact.
The "Bottom Line" Mentality: You understand that technology is only as good as the business outcome it creates. You are excited by the challenge of connecting high-level business strategy to technical execution.
Strategic Sales Partner: You thrive on the "win." You act as a co-pilot to the sales team, bringing a strategic lens to every deal to ensure we aren't just selling software, but building a long-term partnership.
Demonstrated Passion for Technology & AI
The "First to Know": You are a true technophile. You don't just wait for training; you are already experimenting with the latest in Generative AI, LLMs, and Agentic workflows.
AI Visionary: You have a clear passion for how AI is transforming the workforce. You are eager to show customers how Agentforce and autonomous agents can augment human productivity.
Continuous Learner: You have a "Growth Mindset." Whether it’s passing a new Salesforce Certification or exploring a new API, you are driven by a natural curiosity to understand the how and why behind the tech.
Strategic Sales Partnership: Act as the technical "North Star" for the sales team, aligning technical strategy with business outcomes to close complex deals.
Solution Innovation: Develop and deliver innovative custom solutions and demos (including Agentforce and Data Cloud) that address unique business challenges and prove tangible value.
Lead the Cycle: Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams (Product, Marketing, Professional Services).
Value Communication: Articulate the benefits of Salesforce to audiences at every level—from IT Administrators to C-suite executives—using industry-specific insights.
Continuous Growth: Maintain expert-level knowledge of Salesforce products and industry trends to remain effective in a performance-driven environment.
We are looking for a diverse range of backgrounds to join our high-performing UKI team. Whether you are a career SE or looking to pivot your technical and business acumen into a pre-sales career, we want to hear from you.
Core Experience (One or more of the following):
Solution Excellence: A proven track record in Solution Engineering (Pre-sales), technical consulting, or professional services delivery within an enterprise software organization.
Strategic Sales & Account Management: Experience in Account Management or Solution Selling, with a focus on navigating complex sales cycles and acting as a strategic partner to sales leadership.
SaaS & Cloud Fluency: Deep familiarity with the SaaS (Software as a Service) landscape, including an understanding of subscription-based business models and cloud architecture.
Consultative Mindset: A background in Business Consulting, with the ability to perform deep discovery, identify "pain points," and map them to high-value technology roadmaps.
Technical Foundation: A strong Technical Background—this could be a degree in CS/Engineering or equivalent hands-on experience with APIs, data modeling, or software development.
The Foundations
Professional Background: A track record in Solution Engineering, SaaS, Account Management, Management Consulting, or a deep Technical Background. We are open to a variety of backgrounds if you can demonstrate the core proficiencies of the role.
Strategic Partnering: Experience acting as a strategic partner to sales or business units, helping to steer the direction of a deal or project.
Demonstrated Passion: A visible passion for Technology, Business, and AI. You are curious about the latest trends and eager to learn how they apply to customer success.
Problem-Solving: Exceptional ability to find creative, pragmatic solutions to unique and complex business challenges.
Key Professional Skills
Stakeholder Management: Ability to manage and influence internal and external stakeholders, navigating different interests to reach a common goal.
Communication & Presence: Strong oral, written, and presentation skills. You are good at explaining complex ideas and finding ways to keep an audience’s attention.
Prioritisation: Strong organizational and time-management skills to manage multiple high-priority projects simultaneously in a dynamic, fast-paced environment.
Experience & Adaptability
Industry Insight: Ability to understand business requirements within multiple industries and translate them into a compelling vision and roadmap.
Agility: Comfortable working as part of a team to tackle problems in energizing environments and willing to travel occasionally.
Salesforce Ecosystem: Existing Salesforce product knowledge and certifications (e.g., AI Associate, Administrator, or Cloud Consultant) are highly preferred.
SaaS Mastery: Experience or background in solution selling and the enterprise software landscape.
Education: Degree or equivalent proven experience (including extracurricular leadership, military experience, or volunteer roles).
Sales Organization Description:
Our team works with Nonprofits to understand their mission and to leverage the power of the Salesforce platform driving value. The Nonprofit teams reports into the the Global Public Sector team.
Job Description:
As a 1st line Sales Leader you will be leading a team of Account Account Executives selling the entire Salesforce Customer Success Platform across our nonprofit segments. We are looking for a sales leader with great energy, leadership, and initiative to drive team performance and sales for our enterprise team. You will formulate and implement a strategy to increase business growth. This role works in partnership with Sales, Marketing, Pre-sales, Partner Alliances, Services & HR, therefore cross-company engagement and orchestration is crucial. The candidate will be a high impact individual capable of driving outstanding business results & first-class employee development. The Sales Leader is fully responsible for developing and leading the team to generate revenue and achieve individual team and organizational quotas. Aligning to the sales strategy, the Sales Leader defines and implements plans for the assigned Accounts to achieve sales objectives. Common Nonprofit Salesforce solutions/clouds:
Nonprofit Cloud
Healthcare & Life Sciences
Public Sector
Marketing Cloud
Slack
Mulesoft
Tableau
Your Impact:
This team will directly impact the growth of our overall Nonprofit organization within Salesforce. You will be masterful in client engagement and impact how your customers do business in a constantly evolving environment. You will coach your team to develop in their careers, and inspire your team to do the best work of their life.
Hire, Train, and Develop a team
Develop teams into sales-ready candidates for future Account Executive positions
Create Industry Specific Pipeline Programs to drive Pipeline and Revenue
Motivate Individuals and Team to exceed objectives through coaching, regular broadcast of results, and creative incentives
Regularly report on Team/Individual Results - Pipeline Generation, Quality of Pipeline, Revenue Forecasting
Work closely with Marketing on defining Campaign follow-up and reporting
Work closely with Executive Leadership Team and Sales Leaders to ensure Pipeline Quality/Quantity and proper follow-up
Work closely with Operations to make recommendations on process improvements
Identify and make recommendations for improvement in the areas of Process, Efficiency, Productivity
Your Qualifications:
Shown successful experience in leading Account Executives
Consistent track record to create successful teams and lead them to success
Excellent presentation and executive engagement skills
Excellent negotiation skills
A self-starter that can thrive in a fast paced environment
Across all Sales Leaders, we are looking for the following attributes:
Strong leadership capabilities
Experience in sales coaching and mentoring
Ability to operate effectively in a fast-paced, team environment
Has a strong drive for results
Strong engagement and communication skills
Consultative selling experience
Can collaborate and influence in a “win as a team” environment
Resourceful
Is a trusted advisor to the customers and colleagues
Courageous Communicator
Prior experience working within the Software/Infrastructure/Platform (SaaS, IaaS, PaaS) space
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
The Services Sales Solutions Architect Senior Director plays a critical role in the presales process and setting customers up for success by prescriptively shaping, scoping and solutioning applications and functionality leveraging Salesforce Core/PSS and Salesforce related clouds products. Additionally, they will mentor other Services Sales Solutions Architects and lead strategic pre-sales initiatives. This person serves as a trusted technical advisor to Salesforce customers, providing guidance to Sales & Professional Services teams on Salesforce Core/PSS and Data 360 capabilities and level of effort for implementation, bringing synergies across each customer’s implementations, and ensuring project implementations are positioned to deliver the highest levels of customer satisfaction. They are platform experts who are accountable for the oversight of our technical solution approach, quantifying business value and aiding the sales teams to scope the expected outcomes of the engagement. They are internally and externally recognized as a business, industry and product leader.
Partnered with Account Partners (Services Salesperson), the Services Sales Solutions Architect Senior Director leads technical pre-sales activities, acting as the technical expert across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions.
This may include the following:
Deep understanding of Salesforce Core/PSS (government solutions preferred)
Ability to scope Salesforce projects (and integration with ancillary technology stacks)
Pre-Sales solutioning in conjunction with the Solution Engineers
Rapid Prototyping using the latest AI acceleration tools
Bringing public sector expertise and perspective
Ability to drive better outcomes through extensive platform expertise
Create deep alignment with customer IT leaders
Executive Relationship building
Responsibilities:
Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
Bring best practices to each client engagement through your deep platform expertise by providing Subject Matter Expertise related to Salesforce Core/PSS products
Provide oversight and governance for pre-sales solutioning and architecture on large multi-cloud implementations
Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
Mentor and support team members on large, complex scoping efforts
Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
Lead strategic pre-sales initiatives and programs
Successfully manage multiple strategic clients simultaneously
Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
Show continued professional growth and development
The ideal candidate will have:
A successful track record of working effectively in a highly matrixed and fast-growing organization.
A skill in correctly sizing and scoping Salesforce Core/PSS projects.
A passion and belief in the unique value of professional services in a cloud software company.
The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce.
The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple stakeholders.
The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it adds value to their overall enterprise architecture.
Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.
Must Have Qualifications & Skills:
5+ years of direct experience delivering and/or overseeing applicable solutions.
12+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
2+ years of sizing and scoping applicable projects.
Salesforce System Architect Certification (or comparable)
Ability to travel; up to 25%
Preferred Qualifications & Skills:
Certified Technical Architect
5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects
5+ years of enterprise-level project or program management experience
Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational acumen
Delivery focused: Previous experience leading teams of architects to delivery complex Solutions
Excellent analytical & problem solving skills
Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
At Salesforce, we're redefining how businesses connect with their customers through the power of AI, data and CRM.
As an Account Executive, SMB – Marketing Cloud, you'll help small and medium-sized businesses unlock personalised customer engagement by bringing together marketing, data and AI on the world's leading CRM platform.
This is an exciting opportunity to join a high-performing team focused on acquiring new customers and expanding existing relationships across the SMB market. You'll own the full sales cycle, collaborate with cross-functional teams, and help organisations transform how they engage with their customers using Marketing Cloud and the broader Salesforce Customer 360 platform.
If you're passionate about consultative selling, building trusted customer relationships and achieving ambitious goals in a fast-paced environment, we'd love to hear from you.
Own the full sales cycle, from prospecting and pipeline generation through to negotiation and close.
Develop and execute a territory plan to drive new logo acquisition and account growth across the SMB segment.
Build trusted relationships with business and marketing leaders to understand their priorities and position Salesforce Marketing Cloud solutions.
Identify opportunities to cross-sell and expand into the wider Salesforce ecosystem, partnering closely with Account Executives across Sales Cloud, Service Cloud and Agentforce.
Leverage AI-powered sales tools, including Agentforce, to improve prospecting, pipeline management and customer engagement.
Collaborate with Solution Engineers, Business Development Representatives, Customer Success, Marketing and Partners to deliver exceptional customer outcomes.
Maintain accurate forecasting, pipeline hygiene and opportunity management within Salesforce.
Stay informed on industry trends, digital marketing innovation and the competitive landscape.
Proven success in B2B SaaS sales, ideally managing the full sales cycle.
Experience selling marketing technology, CRM, digital solutions or cloud software is highly regarded.
Demonstrated ability to consistently achieve or exceed sales targets.
Strong prospecting and new business development skills.
Ability to engage multiple stakeholders, including Marketing, Digital, Customer Experience and Commercial leaders.
Excellent consultative selling, discovery and value-based selling skills.
Strong commercial acumen and negotiation capability.
Highly organised with strong pipeline management and forecasting discipline.
A collaborative mindset with a passion for learning and continuous improvement.
Experience selling Marketing Automation, Customer Data Platforms (CDP), Digital Marketing or CRM solutions.
Familiarity with Salesforce products, including Marketing Cloud, Data Cloud, Sales Cloud or Agentforce.
Experience using MEDDICC, Challenger, Command of the Message or similar sales methodologies.
Knowledge of digital marketing, customer engagement, email marketing, personalisation or customer journeys.
Consistently achieving and exceeding quarterly and annual sales targets.
Building a healthy, predictable pipeline through proactive prospecting.
Delivering exceptional customer experiences throughout the buying journey.
Collaborating effectively across the Salesforce ecosystem to maximise customer value.
Becoming a trusted advisor to SMB customers on their marketing transformation journey.
At Salesforce, we believe business is the greatest platform for change. You'll join a values-led company built on Trust, Customer Success, Innovation, Equality and Sustainability.
We invest in our people through world-class learning, career development and wellbeing programmes, empowering every employee to grow their career while making a meaningful impact for our customers and communities.
If you're excited about helping businesses transform with AI-powered marketing technology while building a rewarding sales career, we'd love to hear from you.
"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information."
The Account Executive creates, identifies and closes sales for the Salesforce Marketing Cloud within a specific geographical region or set of named accounts. As the individual who represents the Salesforce Marketing Cloud and drives the revenue, this person must be a self-starting closer who can create a large pipeline of business within a short period of time. This is a role that will be critical to the development and success of the business in India and offers both an immediate step into a major role but also the chance to grow and build the operation.
We look for business athletes who are ambitious teammates - with an appetite for, forward-thinking and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals.
Responsibilities:
Create and drive revenue within India accounts.
Generate business opportunities through professional networking and cold-calling.
Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
Meet and exceed all quarterly and annual sales quotas.
Own the sales cycle - from lead generation to closure.
Develop a strategic territory business plan.
Maintain account and opportunity forecasting within our internal SFA system.
Generate leads from trade shows and regional networking events.
Ensure 100% customer satisfaction and retention.
Requirements:
A proven sales hunter and closer.
3 - 9 years of software sales (SaaS) experience.
Strong preference for Digital Marketing sales experience.
Proven track record of sales excellence.
Extensive experience selling to enterprise customers.
Be able to work independently & as part of a team in a fast pace, rapid change environment.
Superior professional presence and intuition for business.
Experience selling at the "C" level - CMO is a plus.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
We are looking for a Senior Renewals Manager to join our growing team. You will build strategic relationships with Sales, Customer Success, Finance, and Operations in order to minimise attrition, accurately forecast risk, and drive customer success. You will be responsible for identifying and analysing risk during the customer contract term by engaging with customers and internal collaborators to resolve underlying issues while optimising the financial outcome, maintaining accurate forecasts, and adhering to all Salesforce policies.
Responsibilities
Be the renewals owner for resolving complex customer issues and mitigating potential attrition during the contract term.
Provide accurate 90-day rolling forecasts for your assigned renewal region through diligent maintenance of renewal opportunities.
Leverage existing processes and reporting, as well as performing detailed forensic analysis (usage and contract) for early identification of potential attrition.
Act as the subject matter expert and provide guidance to the extended team on optimal resolutions.
Work closely with Sales, Customer Success, Finance, Pricing, Legal, and the Renewals team to streamline the resolution process, including notifications and approvals.
Be responsible for the creation of replacement contracts and detailed quotes with approvals.
Provide renewals management with regular status updates, concise summaries of highly complex issues, accurate transparency into forecasted attrition, and escalate as needed.
Minimum Requirements
Proven success in Sales, Renewals, Operations, or Account Management.
Strong analytical background with proven problem-solving skills.
Proven track record of working at a detailed level with multiple cross-functional internal collaborators as well as customers to build a case and drive consensus.
Strong customer-facing leadership skills.
Excellent negotiation skills.
Highly effective communication skills with the ability to explain complex situations clearly and credibly across all functions and levels of the organisation.
Preferred Requirements
Experience with Salesforce, including a high level of proficiency with Salesforce reporting capabilities and Excel.
Experience working within a large global sales organisation.
Job Description:
As an Integration Account Executive specializing in selling into Strategic Non-Profit organizations you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.
Join our dynamic team and help Non-Profit organizations leverage Salesforce MuleSoft and Informatica solutions to enhance their operations and better serve their constituents. Apply today to be a part of this meaningful role.
About Salesforce Non-Profit:
Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and—above all—connections. Salesforce Non-Profit powers the purpose of people dedicated to solving our world’s biggest problems. A global community of nonprofits and educational institutions relies on our technology to help them operate effectively, raise funds, and build more meaningful relationships with those they serve.
About the Role:
As an Integration Strategic Account Executive, you know how to navigate through large organizations. You’re knowledgeable about your clients’ specific challenges and business objectives. You understand how to align your software offering to build a custom solution that your clients can’t live without. You understand what it means to sell a value based solution and engage/create alignment amongst Executives in the C-Suite, IT, and the Mission. Your storytelling skills are unmatched so presenting across multiple departments won’t be a problem for you. You excel in dynamic environments so shifting gears at a moment's notice and providing excellent customer service is what you consistently deliver.
MuleSoft is an industry leader in API Management and Security, simplifying integrations, accelerating legacy modernization, and laying the groundwork for Agentic enterprises within Government — helping public sector entities accelerate toward achieving their mandates.
Your Impact:
Success will be measured by overall performance in expanding existing/new accounts, with a keen emphasis on driving true Digital Transformation, all while delivering an exceptional customer experience
Develop an in-depth understanding of MuleSoft and Informatica products and solutions.
Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
Stay informed about industry trends and competitive offerings.
Develop key customer stakeholder relationships and drive customer satisfaction
Understand the challenges our customers are working to solve for and develop a strong pojnt of view as to how we can partner to help
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning at assigned accounts, coordinating with Core sales resources to ensure strategic alignment
Share Salesforce value proposition for existing and/or new customers
Keep clients informed about new product features, updates, and enhancements relevant to their needs.
Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
Address and resolve client issues in a timely and efficient manner.
Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
Your Experience:
Minimum of 7-10 years of full cycle SaaS closing experience
Outstanding communication and interpersonal skills.
Willingness and ability to travel to client locations as required.
Strong problem-solving and negotiation abilities.
You've built global engagement across multiple lines of business and broadened product support within an organization
You have experience (and should enjoy!) collaborating with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Core teammates
You have sold technical integration and/or API products at an Enterprise level
Financial Acumen
Solid career longevity and track record of success
Understands what an account plan/mutual close plan is and how it leads to success
Solid business acumen around forecasting and customer management
Self-motivated with a commitment to achieving and exceeding sales targets.
About Salesforce SPM:
Salesforce Sales Performance Management (SPM) is a strategic product suite within the Sales Cloud portfolio designed to help the world’s leading enterprises bridge the gap between strategy and execution. By leveraging a unified platform for Go-To-Market (GTM) strategy, AI-powered coaching, and automated Incentive Compensation Management, SPM empowers organizations to optimize their sales force's productivity. It serves as a mission-critical layer of the Salesforce ecosystem, turning complex sales data into actionable insights that drive team motivation and predictable revenue growth.
As a core driver of the Salesforce "Growth" strategy, SPM integrates seamlessly with our broader cloud offerings to modernize the entire sales lifecycle. From refining territory and quota planning to ensuring precise, real-time compensation visibility, our SPM solutions enable Enterprise leaders to pivot their strategies with agility. By joining this team, you will be at the forefront of helping customers transition from manual, fragmented processes to a sophisticated, tech-enabled sales culture that maximizes every seller's potential.
Duties and Responsibilities:
Manage a full-lifecycle sales process, prospecting customers via phone, email, referrals, LinkedIn, Salesforce relationships, partners, etc.
Identify appropriate business contacts, qualify and drive leads through the sales pipeline
Engage in technical discussions with potential clients through product demonstrations and presentations with Director, VP, and C Level prospects
Manage accounts and contacts within Salesforce.com through the entire sales lifecycle
Respond to customer inquiries and requests
Establish and maintain long-term relationships to enhance future revenue opportunities
Ability to match our sales process with customer buying processes
Able to be in territory 1-2 times per month, up to 4-5 days at a time
Desired Skills:
Proven experience within a technology based sales role, enterprise experience is preferred
B2B/B2C SaaS or cloud enterprise sales experience
Deep understanding of sales operations, compensation, and GTM strategy
Ability to conduct consultative, solution-based selling (not just product features)
Track record of managing complex enterprise sales cycles
Strategic thinking with ability to prioritize based on business impact
Adaptable approach to achieve objectives in dynamic environments
Ability to multi-task, take initiative, prioritize, and manage time effectively
Bachelor’s degree in Business, Communication, Marketing or related field is strongly preferred
Preferred Requirements:
Experience selling sales productivity, incentive compensation, or sales operations technology
Salesforce experience or administrator certification
Excellent presentation and executive communication skills
Background in GTM strategy, sales operations, or revenue operations
Experience as a solution evangelist or thought leader
The Experience
Our Enterprise Public Sector team focuses on working with exciting existing and growing organizations in the US Federal Government.
Our Named Enterprise Account Executives engage with existing customers and new leads to sell the entire 360 platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
What You'll Actually Be Doing
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources including product support, customer success, and sales engineering to meet customer business needs
Assist with account planning at assigned accounts, coordinating with other sales resources
Define and complete territory/account sales plans for assigned territory and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities.
Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline.
You're Our Person If...
5+ years of quota-carrying software or technology sales and account management experience; ideally focused on large enterprise US Federal Civilian Accounts.
Work well within a team of various partners within a matrixed environment (Account Executives, Solution Engineers, Sales Leaders, Executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Experience selling in the software industry or technical sales experience (e.g. SaaS)
Our Enterprise Corporate Sales (ECS) team partner with Enterprise Account Executives to sell into the largest organisation in ASEAN. This is your opportunity to be involved in the fast-paced world of enterprise selling, with a sales model that champions teamwork to accelerate your sales career.
Why Join Salesforce as an Account Executive, ECS?
We are a tight-knit family that embraces top performers from all walks of life. We challenge and push each other to be the best, and have fun along the way. We move fast, think faster, and celebrate the wins, both big and small.
Our Enterprise Account Executives are some of the most experienced and successful reps in the industry. As an ECS Account Executive, you will have the opportunity to work hand in hand with them and experience one of the biggest, and most exciting learning curves in the market.
This role is the ideal opportunity to be exposed to Enterprise selling the Salesforce way, with a wealth of resources at your disposal and a broad internal support network.
We offer extensive formal and informal training for all people coming into this role, and this will be entirely focused around your strengths and goals. We encourage 360-degree feedback, so you have the opportunity to take your own initiative and blaze your own trail. The ECS role is a true enterprise-selling apprenticeship.
Day to Day
For our ECS Account Executives no day is the same. You will sell our Salesforce Core solutions such Sales, Service, Platform & Slack into the largest enterprise accounts in Vietnam. We build trusted relationships with existing accounts to seek out and identify new & add-on opportunities.
Every single day is different, you could be; running complex deals end to end, forecasting, prospecting, building strategy, running/attending round tables & events, or taking care of urgent issues.
You will use your new business development and relationship-building skills to develop opportunities:
Advise customers on the Salesforce Core solutions to help them achieve their business goals
Work with the supporting team and engage appropriate resources to lead the end-to-end sales process
Use your solution selling expertise to uncover customer challenges and increase revenue by using Salesforce technology to solve customer problems
Execute the strategy to own a high volume, transactional business with our Enterprise customers.
Regular customer cadence to manage and build high-value, long-lasting relationships
Territory/Vertical identification and research to formalise a go-to-market strategy and build qualified target accounts.
Maintaining a long-term perspective to maximise overall revenue generation while being able to generate short-term results.
Who you are
This is a brilliant role for a tenured Account Executive who has either had exposure to enterprise / commercial accounts or can demonstrate the gravitas needed to influence at this level. You will have carried a quota and worked toward sales targets.
You are self-motivated and can operate in a fast-paced sales environment. Ambiguity doesn’t scare you, and you’re driven to not only achieve your target, but to blow past it.
You are resilient and have a high EQ. We have a fast-paced team with multiple stakeholders so being able to keep a calm mindset is essential.
Embody a growth mindset. You’re thinking ahead and have a plan for yourself. Avid learners wanted.
You're able to craft a point of view, hold an opinion, and build credibility as a 'Trusted Adviser' with your customers
Self-awareness is very important, and you must understand your ‘why’. You’re naturally curious and passionate about the chance to absorb all Salesforce has to offer
Previous Sales Methodology training, CRM experience, and strong customer references are preferred.
Able to converse in Vietnamese to communicate with Vietnamese speaking customers in Viernam.
The Quota and Capacity Planning (QCP) team serves as the trusted authority to set sales targets keeping the company's financial goals in mind. We are a group of passionate professionals aiming to fuel the $60B+ revenue goal of Salesforce through continuous cross-functional collaboration and process improvements. We are looking for dynamic, goal-oriented individuals with a proven analytical background who will succeed in a fast-paced environment and thrive in building and improving processes that will allow the company to scale. The Quota Manager joining the QCP team will be supporting our global operating units in their capacity modeling, planning, and quota setting process while liaising with the quota business partners, strategy, sales, and many other teams.
This position is part of a global team working across multiple regions and requires flexibility to work across different timezones.
Key Responsibilities:
Work with a broad range of cross-functional groups across different regions to analyze massive global data sets, reports and dashboards and provide findings, recommendations and insights to various teams and leadership stakeholders
Develop and own concurrent data reporting and auditing projects and models to help drive insights for the regional Quota Business Partners and their regional Sales Strategy stakeholders
Work with the Global PMO team to deliver key annual planning program deliverables on time and with a high degree of accuracy
Create and maintain global dashboards and reports to help drive Quota Business Partner operational rigour, efficiency and optimisation
Prepare on a regular and scheduled basis audits and reviews of quota submissions and present findings to internal auditors and process owners.
Requirements:
5+ years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights were in the DNA
B.S. in a quantitative discipline (e.g. Statistics, Math, Finance, Engineering)
Experience in Excel/G Sheet, PowerPoint/G Slides, Database (SQL), Tableau, Anaplan and Salesforce.com
Power user proficiency in Excel and Tableau with the ability to tell a story in PowerPoint/Google Slides
Experience with sales coverage models, quota setting methodologies and sales territory alignment
Ability to succeed in a collaborative, fast paced start-up environment and able to own multiple different concurrent deliverables
Ability to work independently and adapt to multiple time zones across SEA, North America and Europe
Communicator: Strong communication skills, with the ability to convey complex concepts and information to a broad audience
Desired Skills/Experience:
Analytical: Able to think critically and create scalable analytical models
Team Player: Able to build excellent rapport and collaborate with cross-functional teams.
Can easily and quickly do ad hoc analysis in Google sheets/ Excel and Tableau.
Quick learner with strong-self initiative.
Knowledge of Databases (experience in designing and building complex models a big plus)
Systems Analyst or Consulting experience preferred
Be passionate about quality and have a strong sense of ownership on the work accomplished.
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer—driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as a platform for positive change, you belong here.
Salesforce Professional Services delivers strategic engagements that define transformational opportunities and articulate clear execution plans for complex enterprise change programs. We partner with executive-level customer leaders to establish business goals and deploy strategies that unlock the full value of the Salesforce platform across people, process, and technology.
As a Senior Services Sales Solutions Manager, you will drive pre-sales solutioning and engagement shaping for enterprise customers, including multi-cloud transformational programs. Partnering closely with Sales and Account Partners, you will lead pre-sales discovery, translate customer outcomes into viable high-level solution designs, and author detailed Statements of Work (SOWs), technical estimates, and delivery roadmaps. You will ensure seamless alignment between commercial strategy, delivery viability, and customer value realization, establishing a foundation for execution success and rapid mobilization.
Lead pre-sales discovery workshops with executive and technical stakeholders to identify core business challenges, define target outcomes, and design viable implementation strategies.
Prescriptively structure large, complex professional services engagements, establishing clear scope boundaries, delivery assumptions, and success metrics aligned with Salesforce best practices.
Partner with Solution Architects and Business Strategists to validate functional and technical viability during the pre-sales cycle.
Co-own deal architecture and pricing strategies with Account Partners, balancing commercial targets, risk mitigation, and customer value.
Author comprehensive Statements of Work (SOWs), defining deliverables, staffing models, timelines, and commercial terms in collaboration with Legal and Revenue Recognition teams.
Develop accurate resource estimation models, delivery timelines, and margin structures to ensure operationally sound engagement models.
Serve as a trusted advisor to C-level executives, articulating digital transformation roadmaps and complex services solutions through compelling narratives.
Lead executive presentations, proposal defenses, and formal RFP responses for strategic enterprise opportunities.
Align diverse stakeholder interests—across customer business/IT leadership and internal sales, legal, and delivery teams—into cohesive commercial agreements.
Orchestrate seamless hand-offs from pre-sales to delivery teams, ensuring complete transfer of technical scope, risk assessments, and customer commitments.
Mentor team members and contribute to the continuous improvement of services sales playbooks, scoping frameworks, and solutioning assets.
Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related technical field, or equivalent practical experience.
Services Experience: 10+ years of experience delivering enterprise consulting services, with 7+ years focused on the Salesforce platform ecosystem.
Pre-Sales Leadership: 5+ years of experience leading pre-sales scoping, technical estimation, and SOW creation for complex, enterprise-grade SaaS engagements.
Commercial Expertise: Demonstrated experience in deal architecture, pricing negotiation, risk management, and formal SOW development within an enterprise software environment.
Executive Communication: Proven capability to build advisory relationships, facilitate executive alignment workshops, and present transformation roadmaps to C-level stakeholders.
Domain Proficiency: Functional and technical understanding of cloud architecture and the broader Salesforce product portfolio.
Logistics: Ability to travel as needed based on client and project requirements.
Certifications: Active Salesforce certifications, such as Salesforce Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Agentforce Specialist.
Program Leadership: Background managing multi-million dollar digital transformation programs or complex multi-cloud implementations.
Methodology: Deep familiarity with enterprise agile frameworks, project management methodologies, and professional services automation (PSA) tools.
By applying to the Senior Services Sales Solutions Manager posting, recruiters and hiring managers across Salesforce hiring for similar roles will review your application. Our goal is to provide broad visibility across open opportunities through a single application process.
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We look for business athletes who are ambitious teammates - with an appetite for, forward-thinking and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals.
Responsibilities:
Create and drive revenue within India accounts.
Generate business opportunities through professional networking and cold-calling.
Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
Meet and exceed all quarterly and annual sales quotas.
Own the sales cycle - from lead generation to closure.
Develop a strategic territory business plan.
Maintain account and opportunity forecasting within our internal SFA system.
Generate leads from trade shows and regional networking events.
Ensure 100% customer satisfaction and retention.
Requirements:
A proven sales hunter and closer.
3 - 9 years of software sales (SaaS) experience.
Strong preference for Digital Marketing sales experience.
Proven track record of sales excellence.
Extensive experience selling to enterprise customers.
Be able to work independently & as part of a team in a fast pace, rapid change environment.
Superior professional presence and intuition for business.
Experience selling at the "C" level - CMO is a plus.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
The Quota and Capacity Planning (QCP) team serves as the trusted authority to set sales targets keeping the company's financial goals in mind. We are a group of passionate professionals aiming to fuel the $60B+ revenue goal of Salesforce through continuous cross-functional collaboration and process improvements. We are looking for dynamic, goal-oriented individuals with a proven analytical background who will succeed in a fast-paced environment and thrive in building and improving processes that will allow the company to scale. The Quota Senior Analyst joining the QCP team will be supporting our global operating units in their capacity modeling, planning, and quota setting process while liaising with the quota business partners, strategy, sales, and many other teams.
This position is part of a global team working across multiple regions and requires flexibility to work across different timezones.
Key Responsibilities:
Work with a broad range of cross-functional groups across different regions to analyze massive global data sets, reports and dashboards and provide findings, recommendations and insights to various teams and leadership stakeholders
Develop and own concurrent data reporting and auditing projects and models to help drive insights for the regional Quota Business Partners and their regional Sales Strategy stakeholders
Work with the Global PMO team to deliver key annual planning program deliverables on time and with a high degree of accuracy
Create and maintain global dashboards and reports to help drive Quota Business Partner operational rigour, efficiency and optimisation
Prepare on a regular and scheduled basis audits and reviews of quota submissions and present findings to internal auditors and process owners.
Requirements:
3+ years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights were in the DNA
B.S. in a quantitative discipline (e.g. Statistics, Math, Finance, Engineering)
Experience in Excel/G Sheet, PowerPoint/G Slides, Database (SQL), Tableau, Anaplan and Salesforce.com
Power user proficiency in Excel and Tableau with the ability to tell a story in PowerPoint/Google Slides
Experience with sales coverage models, quota setting methodologies and sales territory alignment
Ability to succeed in a collaborative, fast paced start-up environment and able to own multiple different concurrent deliverables
Ability to work independently and adapt to multiple time zones across SEA, North America and Europe
Communicator: Strong communication skills, with the ability to convey complex concepts and information to a broad audience
Desired Skills/Experience:
Analytical: Able to think critically and create scalable analytical models
Team Player: Able to build excellent rapport and collaborate with cross-functional teams.
Can easily and quickly do ad hoc analysis in Google sheets/ Excel and Tableau.
Quick learner with strong-self initiative.
Knowledge of Databases (experience in designing and building complex models a big plus)
Systems Analyst or Consulting experience preferred
Be passionate about quality and have a strong sense of ownership on the work accomplished.
The Experience
Our Informatica Data Governance Sales Team is a group of passionate experts dedicated to transforming how organizations manage their most critical asset: their data. We are obsessed with the intersection of AI and Data Governance, leveraging intelligent automation to discover, understand, and democratize data at scale. Across all commercial industries, we help our clients build a data foundation of trust to drive innovation and digital transformation.
As an Informatica Data Governance Cloud Account Executive, you will unlock the power of our Intelligent Data Management Cloud (IDMC) by partnering with Core AEs to drive high-impact outcomes. This role requires a unique blend of sales acumen and technical depth. We are looking for a strategist who can translate technical requirements into business value—someone who can navigate the complexities of governance frameworks while effectively communicating their financial impact to C-suite stakeholders.
What You'll Actually Be Doing
Achieve a dedicated quota for Data Governance products by identifying and closing complex opportunities.
Understand data governance best practices and deliver high-impact presentations demonstrating how data transparency drives competitive advantage.
Conduct deep use case qualification with customers related to Data Governance and Quality.
Drive forecasting accuracy and pipeline generation for Data Governance and Quality products.
Serve as a trusted advisor bridging governance principles with the strategic business outcomes of C-suite executives.
Thrive in a collaborative, value-driven environment, sharing best practices and contributing to a high-energy sales culture.
Lead pricing and consumption capacity scoping efforts.
You're Our Person If...
7+ years of experience in Data Governance, Data Management, or Data Quality Sales, and/or implementation.
Deep understanding of metadata management, data lineage, and general data privacy standards (e.g., CCPA, GDPR).
Experience with Data Governance/Data Quality platforms and technologies (e.g., Informatica IDMC, Collibra, Alation, etc.).
Proven ability to work collaboratively in dynamic, cross-functional team environments to achieve targets consistently.
Strong business acumen with excellent communication and presentation skills.
As a Senior Accountant within the M&A team, you will be involved in the technical accounting analysis, financial pre-close integration and post-close integration related to the Company’s acquisition strategy and steps. This role partners with Corporate Development, Finance, Legal, Tax, Employee Success and Operations to evaluate potential transactions, assess accounting implications, prepare technical documentation, and ensure accurate, timely reporting of acquired entities.
The ideal candidate should have technical accounting capabilities—especially in business combinations, stock compensation, equity arrangements, foreign currency, and statutory reporting—along with solid project-management skills and the ability to work cross-functionally in a fast-paced environment.
Key responsibilities
Technical Accounting and Reporting
Perform technical accounting research and prepare documentation related to business combinations, asset acquisitions, equity transactions, and fair value measurements.
Support purchase price allocations, goodwill and intangible asset assessments, and preparation of opening balance sheets including mapping and posting requirements in ERP.
Analyze accounting topics including stock-based compensation, foreign currency translation, consolidation, and statutory reporting in applicable jurisdictions.
Prepare audit-ready memos, schedules, and supporting materials and assist with internal/external audit requests and any US GAAP to Statutory adjustment justification and guidance to local teams.
Ensure compliance with US GAAP, IFRS, and other local accounting standards, as well as SEC rules and internal accounting policies.
M&A Transaction Support
Participate in financial accounting prep meetings to identify key risks, integration challenges, and potential adjustments.
Assist in evaluating historical financial statements, quality of earnings, and off-balance-sheet exposures.
Provide Accounting input into deal structuring discussions and purchase term agreements.
Integration Planning and Execution
Lead or support accounting workstream integration tasks around system alignment, chart of accounts mapping, close process integration, and policy harmonization.
Record opening balance sheets, including fair value adjustments and purchase price allocation.
Partner with cross-functional teams to develop and execute comprehensive integration plans, identifying risks, dependences, and required resources.
Establish scalable processes and internal controls for newly acquired businesses across all of Finance, including Accounting, Payroll, Tax, Equity, Real Estate, and more.
Execute the rationalization of domestic and international legal entities, including the facilitation of mergers, business transfer agreements, and liquidations.
Cross-Functional Collaboration
Act as a resource to corporate and regional finance teams on M&A accounting issues.
Communicate technical topics clearly to non-technical stakeholders.
Contribute to continuous improvement of M&A accounting practices, templates, and processes.
Minimum Qualifications
Bachelor’s degree in Accounting, Finance, or related field.
CPA/CA (or equivalent) required.
5+ years of progressive accounting experience, including public accounting (Big 4 or national firm) or technical accounting experience.
Strong technical accounting expertise in US GAAP and International standards (IFRS and other local), particularly Business Combinations, Stock Compensation, Foreign Currency, Consolidation, and international tax issues.
Hands-on experience with business combinations, due diligence, and purchase accounting.
Ability to communicate effectively and influence, interact, and partner with cross-functional and remote teams, both internally and externally.
Excellent analytical, organizational, and communication skills.
Experience in a multinational environment and with multi-currency entities.
Exposure to SEC reporting requirements (if applicable).
Experience with ERP or system integrations.
Prior involvement in post-merger integration activities.
Role Summary
We are looking for an exceptional Senior Director of Product Marketing to lead the strategy, messaging, and go-to-market execution for Salesforce's Small and Medium Business (SMB) segment — one of the company's highest-growth opportunities and most strategically important audiences.
This role requires a rare combination: a world-class marketer who obsesses over buyer truth, and a decisive leader who drives the business forward. You’ll own the full SMB PMM function — from narrative and positioning to product launches, sales activation, customer storytelling, market insights, and social — while leading a team of talented product marketers doing some of the most ambitious work in the company.
The SMB opportunity at Salesforce is hiding in plain sight: millions of lean, fast-moving businesses that don't need an enterprise platform — they need their best hire. Salesforce and its turn-key agents are that hire. Your job is to make that undeniable.
You will report directly to the VP of Global SMB Marketing and partner closely with Product, Sales, and Field Marketing to turn market truth into pipeline.
Messaging & Positioning: Own the SMB narrative end-to-end. Develop and maintain the definitive positioning and messaging framework for Salesforce's SMB segment — grounded in deep buyer insight, competitive reality, and the unique value of our full product portfolio (Agentforce Sales, Service, Marketing, Slack, and more).
Product Launches: Lead high-impact go-to-market (GTM) strategies for new product releases and features targeting SMB buyers. Coordinate across Product, Sales, Demand Generation, and Creative to turn launches into market moments that drive pipeline and ACV.
Sales Activation: Build the tools and content that make SMB Account Executives (AEs) and Sales Development Representatives (SDRs) unstoppable — pitch decks, talk tracks, competitive battlecards, objection handlers, and training. Serve as the bridge between the market and the field.
Insights & Storytelling: Act as the authority on the SMB market — buyer behavior, competitive landscape, macro trends, and the evolving AI opportunity. Turn intelligence into strategy, and transform customer outcomes into compelling stories that make ROI undeniable.
AI Transformation: Lead the team’s integration of AI into operations — leveraging Agentforce to scale content, research, and execution.
Team Leadership: Lead, develop, and inspire a team of talented product marketers. Set a high bar, unblock obstacles quickly, and build strong cross-functional trust.
10+ years of B2B product marketing experience, with significant time spent in SaaS or technology.
SMB Focus: Direct experience marketing to SMB buyers is strongly preferred.
Buyer Understanding: Demonstrated ability to articulate the SMB buyer's daily reality, pain points, and decision-making drivers.
Messaging & GTM Leadership: Proven track record crafting positioning that cuts through crowded markets and leading product launches that generate measurable business impact.
Results-Oriented: Focused on driving revenue and business outcomes rather than just managing activities.
Executive Presence: Highly comfortable presenting to CMO-level leadership and driving cross-functional alignment.
People Management: Experience managing and developing senior product marketers, including Directors.
Agility: Fast execution skills with a knack for removing friction and enabling team success.
The SMB opportunity at Salesforce is one of the most exciting areas in the company. You’ll work with a product portfolio spanning Agentforce, Slack, and core platforms at a time when AI is fundamentally transforming what's possible for growing businesses.
This team moves fast and thinks big. Zero-to-one work happens scrappily and decisively, while scale is achieved through sharp execution and real influence. If you're looking for a role where you can do high-impact work, build something meaningful, and lead a team that pushes for excellence every day, this is the place for you.
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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
As an Account Solution Engineer (also known as a "Presales Consultant" or "Sales Engineer"), you are the visionary who transforms customer experiences. You aren’t just a technical expert; you are a strategic partner to Sales, owning the solutioning throughout the entire sales cycle. You will act as a trusted advisor to our customers, translating complex business objectives into enticing, practical recommendations that drive real change.
Business Transformation Advocate: You are passionate about how technology solves real-world business puzzles. You enjoy digging into a company’s value chain to find where Salesforce can drive the most impact.
The "Bottom Line" Mentality: You understand that technology is only as good as the business outcome it creates. You are excited by the challenge of connecting high-level business strategy to technical execution.
Strategic Sales Partner: You thrive on the "win." You act as a co-pilot to the sales team, bringing a strategic lens to every deal to ensure we aren't just selling software, but building a long-term partnership.
Demonstrated Passion for Technology & AI
The "First to Know": You are a true technophile. You don't just wait for training; you are already experimenting with the latest in Generative AI, LLMs, and Agentic workflows.
AI Visionary: You have a clear passion for how AI is transforming the workforce. You are eager to show customers how Agentforce and autonomous agents can augment human productivity.
Continuous Learner: You have a "Growth Mindset." Whether it’s passing a new Salesforce Certification or exploring a new API, you are driven by a natural curiosity to understand the how and why behind the tech.
Strategic Sales Partnership: Act as the technical "North Star" for the sales team, aligning technical strategy with business outcomes to close complex deals.
Solution Innovation: Develop and deliver innovative custom solutions and demos (including Agentforce and Data Cloud) that address unique business challenges and prove tangible value.
Lead the Cycle: Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams (Product, Marketing, Professional Services).
Value Communication: Articulate the benefits of Salesforce to audiences at every level—from IT Administrators to C-suite executives—using industry-specific insights.
Continuous Growth: Maintain expert-level knowledge of Salesforce products and industry trends to remain effective in a performance-driven environment.
We are looking for a diverse range of backgrounds to join our high-performing UKI team. Whether you are a career SE or looking to pivot your technical and business acumen into a pre-sales career, we want to hear from you.
Core Experience (One or more of the following):
Solution Excellence: A proven track record in Solution Engineering (Pre-sales), technical consulting, or professional services delivery within an enterprise software organization.
Strategic Sales & Account Management: Experience in Account Management or Solution Selling, with a focus on navigating complex sales cycles and acting as a strategic partner to sales leadership.
SaaS & Cloud Fluency: Deep familiarity with the SaaS (Software as a Service) landscape, including an understanding of subscription-based business models and cloud architecture.
Consultative Mindset: A background in Business Consulting, with the ability to perform deep discovery, identify "pain points," and map them to high-value technology roadmaps.
Technical Foundation: A strong Technical Background—this could be a degree in CS/Engineering or equivalent hands-on experience with APIs, data modeling, or software development.
The Foundations
Professional Background: A track record in Solution Engineering, SaaS, Account Management, Management Consulting, or a deep Technical Background. We are open to a variety of backgrounds if you can demonstrate the core proficiencies of the role.
Strategic Partnering: Experience acting as a strategic partner to sales or business units, helping to steer the direction of a deal or project.
Demonstrated Passion: A visible passion for Technology, Business, and AI. You are curious about the latest trends and eager to learn how they apply to customer success.
Problem-Solving: Exceptional ability to find creative, pragmatic solutions to unique and complex business challenges.
Key Professional Skills
Stakeholder Management: Ability to manage and influence internal and external stakeholders, navigating different interests to reach a common goal.
Communication & Presence: Strong oral, written, and presentation skills. You are good at explaining complex ideas and finding ways to keep an audience’s attention.
Prioritisation: Strong organizational and time-management skills to manage multiple high-priority projects simultaneously in a dynamic, fast-paced environment.
Experience & Adaptability
Industry Insight: Ability to understand business requirements within multiple industries and translate them into a compelling vision and roadmap.
Agility: Comfortable working as part of a team to tackle problems in energizing environments and willing to travel occasionally.
Salesforce Ecosystem: Existing Salesforce product knowledge and certifications (e.g., AI Associate, Administrator, or Cloud Consultant) are highly preferred.
SaaS Mastery: Experience or background in solution selling and the enterprise software landscape.
Education: Degree or equivalent proven experience (including extracurricular leadership, military experience, or volunteer roles).
Why Join Us?
Based in our EMEA hub at the Salesforce Tower in Dublin, you’ll join a culture where ambition meets action. We offer competitive compensation, world-class health benefits, and a deep commitment to equality and inclusion.
Ready to help companies blaze new trails? Apply now and become a Salesforce Trailblazer!
We’re currently looking for a Product Manager with experience in Data Integration, Data management, analytics, AI/ML and/or Cloud to join our team.
Job Summary:
We are seeking an experienced Product Manager to join our team and drive the vision and execution of our market-leading Data Integration portfolio, encompassing both on-premises and cloud-based solutions. In this role, you will contribute to the development of a next-generation data management and applications platform — one that addresses complex data integration and management challenges for enterprises at scale.
The successful candidate will engage with customers, strategic partners, and cross-functional stakeholders to define and author comprehensive product requirements. Working in close collaboration with engineering, design, and go-to-market teams, you will lead the delivery of innovative, differentiated products that advance our competitive position.
This position requires demonstrated ability to operate with agility and precision in a dynamic, high-velocity environment. The ideal candidate will bring a strong record of delivering exceptional user experiences, deep comfort engaging with sophisticated technology, and the strategic acumen to translate technical capabilities into measurable customer and business value.
The Product Manager will be expected to demonstrate strong leadership presence — inspiring cross-functional teams, exercising sound product judgment, and communicating product strategy and requirements with clarity and conviction. Success in this role will be measured by the definition and achievement of clear, quantifiable business objectives aligned to organizational priorities.
Key Responsibilities:
Engage with customers, partners, and internal stakeholders to elicit, identify, and define both functional and non-functional product requirements with precision and clarity.
Author high-quality product specifications and translate business and customer needs into specific, actionable requirements for Engineering teams.
Partner closely with UX, Engineering, and Documentation to establish and drive product priorities, ensuring the delivery of enterprise-grade, industry-leading functionality.
Serve as the subject matter expert for the product — both externally with customers and partners, and internally across Sales, Pre-Sales, Professional Services, and Customer Support organizations.
Develop enablement materials and product demonstrations in support of field readiness initiatives, train-the-trainer programs, industry conferences, webinars, and analyst briefings.
Conduct ongoing competitive analysis to inform product strategy, positioning, and differentiation.
Own and manage the product backlog for designated product areas, ensuring the right capabilities are prioritized and delivered in alignment with business objectives and customer commitments.
Required Qualifications:
8+ years of industry experience within an independent software vendor (ISV) environment, with a focus on enterprise applications.
1–3+ years of direct Product Management experience at an ISV, with a demonstrated ability to manage the full product lifecycle for enterprise-grade solutions.
Proven analytical, design, and product development skills, with a disciplined approach to planning and execution.
Demonstrated ability to gather, prioritize, and translate complex business needs into detailed requirements and functional specifications. (Submission of writing samples — such as prior requirements documents, whitepapers, blog posts, or published articles — is encouraged.)
Strong technical foundation with the ability to rapidly develop deep product knowledge and articulate business value clearly to field teams, customers, and executive stakeholders.
Exceptional organizational skills with the ability to manage multiple concurrent assignments while maintaining rigorous attention to detail.
Outstanding written and verbal communication skills, with the ability to deliver compelling presentations to diverse audiences.
Excellent interpersonal skills, with a proven record of cultivating strong relationships and establishing credibility with customers, prospects, industry analysts, Sales, R&D, and senior leadership.
Self-motivated, collaborative, and team-oriented; equally effective working autonomously or as part of a geographically dispersed, cross-functional team.
Bachelor's degree in Engineering, Computer Science, or a related technical discipline.
Preferred Qualifications:
Experience with ETL and Data Integration technologies is highly desirable.
Familiarity with cloud (SaaS) software, AI/ML technologies, relational databases (RDBMS), NoSQL databases, and Big Data technologies is a strong plus.
Experience with or exposure to Cloud Data Warehouses and hyperscaler platforms (e.g., AWS, Microsoft Azure, Google Cloud) is preferred.
Experience with or exposure to enterprise SaaS, CRM, and ERP applications — such as SAP, Microsoft Dynamics, and Salesforce — is preferred.
Overview of the Role
Our Business Services team sells the full Salesforce product portfolio into sub-verticals of the Professional Services industry, partnering with some of our most strategic enterprise customers. Salesforce is seeking a curious, commercially astute, and highly credible Enterprise Account Executive to own and grow a small number of existing enterprise accounts.
This is an enterprise-facing role with responsibility for driving expansion through value-based, vision-led selling. You will act as a trusted advisor to senior executives, guiding customers through digital transformation and industry disruption while articulating Salesforce’s differentiated value proposition.
The successful candidate will combine strong executive presence with humility, collaboration, and deep customer empathy, contributing meaningfully to Salesforce’s culture and our Ohana.
Key Responsibilities
Own and grow a defined enterprise customer patch, driving upsell and cross-sell opportunities across line-of-business leaders and the C-suite.
Serve as a trusted digital advisor, deeply understanding customer challenges, operating models, and strategic objectives.
Lead customers through enterprise-scale transformation, positioning Salesforce as a strategic platform rather than a point solution.
Storytell Salesforce’s value with clarity and impact — translating complex technology into compelling business outcomes.
Multi-thread complex deals across senior stakeholders beyond the CTO, including commercial, operational, and executive sponsors.
Confidently engage in environments with high scrutiny and governance, including senior internal and customer sponsors.
Collaborate closely with the extended account team and partners, demonstrating a strong team-sport mentality within a complex ecosystem.
Maintain high operational rigor across forecasting, pipeline management, and deal discipline.
Contribute to Salesforce’s success and culture as a valued member of our Ohana
Required Experience
Proven experience selling enterprise software at scale, managing large, complex deal values.
Strong solution-selling and challenger mentality, confidently and constructively challenging customers to drive better outcomes.
Demonstrated ability to lead customers through change, disruption, and organisational transformation.
Experience operating in highly governed enterprise sales environments.
Formal sales methodology education.
Ability to develop business cases, define service requirements, and lead strategic alliances.
Aligns effectively with internal teams and partners, contributing to shared success through collaboration, humility, and trust.
Salesforce Professional Services is seeking a Senior Account Partner to join our AMER Public Sector team, focused on Canadian Federal and Provincial government clients. Based in Canada, you'll serve as a senior trusted advisor and strategic services leader — owning complex, multi-workstream engagements, shaping long-term account strategy, and helping Canadian government agencies drive mission-critical digital transformation with the Salesforce platform.
This is a quota-carrying, highly strategic role that combines executive-level relationship management with deep services selling expertise. You'll lead pursuit efforts on the largest and most complex opportunities, partnering closely with License AEs, Delivery Architects, and executive leadership to grow Salesforce PS's footprint across Canada's public sector. Bilingual proficiency in English and French is required.
Your Impact
Define and execute long-term account strategy for a portfolio of high-priority Canadian Federal and Provincial government accounts, driving significant professional services pipeline and bookings
Own executive-level relationships with Deputy Ministers, CIOs, CTOs, and senior program leadership to position Salesforce PS as a strategic transformation partner
Lead pursuit strategy and deal shaping on large, complex, multi-year services engagements — including advisory, CTO, and implementation programs (e.g., IRCC, SSC, TBS)
Develop and negotiate complex Statements of Work (SOWs), Master Services Agreements (MSAs), and Change Orders in partnership with Delivery Architects and Legal
Drive cross-functional alignment with License AEs, SEs, CSMs, and PS Delivery leadership to ensure a coordinated go-to-market approach
Champion Canadian Federal and Provincial procurement vehicles and acquisition strategies (e.g., ProServices, CWA, TBIPS, SSC vehicles, GC Strategies)
Accurately forecast large, multi-phase opportunities and maintain rigorous pipeline discipline in Salesforce CRM
Mentor and guide junior Account Partners, sharing best practices and elevating the broader team's effectiveness
Represent Salesforce PS externally at industry events, government forums, and thought leadership engagements
Minimum Requirements
8+ years of experience in technology sales, consulting sales, or professional services — with a strong and proven track record in Canadian Federal or Provincial government
Demonstrated success owning and closing large, complex, multi-year SOW-based services engagements (deal sizes $5M+) in a Canadian government context
Deep expertise in Canadian Federal procurement frameworks, Treasury Board policies, and major acquisition vehicles
Bilingual proficiency in English and French required (written and spoken); experience working with Quebec provincial clients or Francophone Federal agencies a strong asset
Strong familiarity with the Salesforce platform and ecosystem (Sales Cloud, Service Cloud, Industry Clouds, MuleSoft, Tableau, etc.); prior delivery or architecture experience a plus
Exceptional executive presence — able to engage and influence at the Deputy Minister and C-suite level
Must be eligible to work in Canada; Secret or Top Secret security clearance strongly preferred
Willingness to travel to client sites across Canada as needed
Desired Skills
Experience using AI tools like Gemini and Claude in the end to end sales cycle (e.g. account strategy research and prep, buyer intelligence, market competition analysis, pipeline identification, processing RFx)
Why Salesforce Professional Services
Our Canadian Public Sector PS practice is one of the most exciting growth areas at Salesforce — partnering with the Government of Canada and provincial agencies on transformational programs that directly impact how government serves citizens. As a Director, you'll have the platform, the resources, and the executive backing to make a lasting mark on Canada's digital government landscape.
The Salesforce Marketing Cloud AE is a subject matter expert and trusted advisor who works with Federal Civilian prospects and customers to evangelize marketing platform solutions that deliver relevant, personalized journeys across channels and devices. We are seeking an experienced quota-carrying sales executive who can work both as part of a broader Account Team and as an Individual Contributor driving self-generated sales opportunities focused on the full Salesforce Marketing technology stack. If you have a passion for being at the cutting edge of how Federal Civilian institutions engage with their constituents, we want to speak with you!
Responsibilities:
Be the subject matter expert when it comes to how Federal Civilian leverage Salesforce Marketing solutions within their enterprise
Be a team player
Ensure 100% customer satisfaction and retention
Maintain accurate account and opportunity forecasting
Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
Meet and exceed all quarterly and annual sales quotas
Own the sales cycle for the entire Salesforce Marketing technology stack - including lead generation, deal strategy, pricing and packaging, and assistance with deal closure
Generate business opportunities through networking, cold-calling, and prospecting in to current Salesforce customers
Create and drive revenue within a specified region and/or list of named accounts
Collaborate with Account and Territory team to identify target accounts
Empower and enable the broader Account team you’ll work with on all Salesforce Marketing technology
Requirements:
10+ years of full cycle Enterprise software or technology sales experience
Experience selling Marketing technology a plus
Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Proven track record in account management, preferably selling into Federal Civilian accounts, specifically DOT and Dept of Education.
Willingness and ability to travel to client locations as required.
Self-motivated with a commitment to achieving and exceeding sales targets.
Job Description
The Named Account Executive, Enterprise Sales creates, identifies and closes sales for the Marketing Cloud within set of named accounts. As the individual who represents the Marketing Cloud and drives the revenue, this person must be a self-starting closer who can create a large pipeline of business within a short period of time and work with existing clients as well as new logo opportunities. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals.
The Business Unit:
Enterprise Business Unit (EBU)
You will work in partnership with the existing Account owners and will carry quota for the Marketing Cloud, or specialist product sales.
Responsibilities:
- Create and drive revenue within a specified region or list of named accounts
- Generate business opportunities through professional networking and cold-calling
- Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
- Meet and exceed all quarterly and annual sales quotas
- Own the sales cycle - from lead generation to closure
- Develop strategic territory business plan
- Maintain account and opportunity forecasting within our internal SFA system
- Generate leads from tradeshows and regional networking events
- Ensure 100% customer satisfaction and retention
Requirements:
- A proven sales hunter and closer who is fluent in Portuguese and advanced English
- 10+ years of outside enterprise software sales experience
- Strong preference for Digital Marketing (MarTech / AdTech) sales experience
- Proven track record of sales excellence
- Knowledge of territory/accounts assigned preferred
- Be able to work independently & as part of a team in a fast pace, rapid change environment
- Superior professional presence and business acumen
- Experience selling at the "C" level – CMO is a plus
-
Accommodations
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Role Description: As Regional Vice President, Tableau — Higher Education, you will lead, build, and grow a team of Account Executives responsible for our customers in the Higher Education vertical. You will set and implement the mutual Salesforce/Tableau go-to-market sales strategy for this segment, defining strategies for growing revenue, identifying enterprise-wide opportunities, and managing at both the strategic and operational level. You'll participate and lead in client and prospect meetings, work cross-functionally with internal partners and corporate resources, and be responsible for mentoring and developing your sales team — including recruiting, hiring, and training. You will report on sales activity and forecasts to senior sales management.
Who is Tableau? Tableau is as much a philosophy as an amazing suite of tools. We enable people to transform data into something visual and understandable, enabling people to make important decisions based on those insights. If you are passionate about technology, and also care deeply about doing something meaningful, Tableau is the place for you.
Your Responsibilities: The team you lead here will directly impact the growth of our overall organization. You will be masterful in client engagement and impact how your customers do business in an innovative environment, while coaching your team to grow in their careers and do the best work of their lives.
Quota responsibility for the Higher Education region/vertical to meet and exceed sales goals
Provide support and mentorship to direct reports by participating and leading in client and prospect meetings
Build a winning team, including recruiting, hiring, and training
Coaching direct reports on strategies to drive sales wins
Maintain key customer relationships, and develop and implement strategies for expanding our customer base
Accurate and detailed sales forecasting and pipeline reporting to senior sales management
Consistent monitoring of the sales activity of the team, and tracking of results
Actively leading and monitoring demand generation activities
Provide input, direction, and guidance to other staff in the region, including Partner Management, Pre-Sales, and Marketing
Master Tableau's products, conduct presentations and demonstrations, evangelize Tableau as a company and its products, negotiate terms and contracts, and close deals
Define and implement sales plans and strategies including specific account plans, defining named accounts and territories, etc.
Engaging at C-level in enterprise customer organizations
Capable of successfully leading significant client concerns and issues
Ensure internal processes are followed, including team's adherence to CRM and other sales and operational processes; define new processes to increase overall productivity
Stay on top of competition, competitive issues, and products
Work cross-functionally with internal partners and corporate resources for consistent processes and a successful team
Travel to customer locations in territory to support sales efforts
Your Qualifications:
2+ years experience in Sales Leadership preferred
2+ years Tableau experience required
7+ years of experience in software and/or applications sales; ideally an IT centric solution/application software, selling primarily to the CxO level (IT and business)
Recent experience with the Enterprise customer segment public sector and/or Higher Education specifically preferred
Strong track record of success in a high-growth, matrixed environment, with consistent overachievement of quota and revenue goals
Domain experience in Business Intelligence, Analytics, Data Warehousing, Predictive Modeling, or similar background — seven figure deal experience a plus
Strong track record of recruiting, developing, coaching and retaining a high performing sales organization
Expertise at both transactional and Enterprise sales cycles, with a consistent track record of building satisfied, loyal, and referenceable customers; you know how to "drive a deal"
Strong cross-functional partnership skills to drive collaboration across multiple internal and external stakeholders
Excellent presentation, executive engagement, and negotiation skills
Self-directed and resourceful, with the ability to work autonomously with technical products and office applications
An inspirational leader and culture builder who leads with passion, authenticity, humility, emotional intelligence, and integrity, and excels at developing strong relationships across all functions
A recruiter at heart — always on the lookout for the best talent to bring onboard
Applications will be accepted until 8/7/2026.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "RVP, Sales", "Job_Requisition_Additional_Locations": "New York - New York; Illinois - Chicago; Georgia - Atlanta; Indiana - Indianapolis; Washington D.C. - Remote; Texas - Dallas", "Job_Requisition_Primary_Location": "District of Columbia - Washington", "Job_Requisition_Ref_ID": "JR353894", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $208,150 - $278,450 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $229,000 - $306,250 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "District of Columbia", "Georgia", "Illinois", "Indiana", "New York", "Texas" ], "Locations": [ "Atlanta", "Chicago", "Dallas", "Indianapolis", "New York", "Remote", "Washington" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/AI-Builder--Emerging-Talent-Senior-Manager_JR354003", "External_Job_Posting_Start_Date": "2026-07-30", "Job_Description": "Role Overview
As the Manager of Emerging Talent for the AI Builder Program, you will lead, mentor, and scale a high-caliber team of AI-native graduates, and bring a completely fresh approach to problem-solving.This is not a traditional engineering management role; it is a frontier-pushing leadership position designed to channel that native AI mindset into boundary-breaking, real-world customer transformations. It is a blend of people leadership, technical direction, consulting mentorship, and program development - with an exciting focus on pioneering AI approaches to delivering extraordinary outcomes.
We are looking for a strong people leader with reasonable technical fluency to guide and develop a team of new computer science graduates. In this role, you will focus on people leadership and business mentorship, helping your team navigate their early careers while ensuring operational excellence. You will confidently engage with customers across a diverse cross-section of SMB accounts and serve as a strategic partner.
Your primary mission is to translate their unique, intuitive relationship with AI into enterprise-grade success and translate academic computer science excellence into real-world, customer-facing success. You will help your team navigate the frontier of generative AI and Agentforce, architect agent reasoning, and confidently engage with customers to drive business transformations. Additionally, you will play an active role in driving the architecture and execution of our Grad Builder Program, overseeing projects, managing development plans, and delivering advanced technical and consultative training.
Channel AI-Native Superpowers: Champion and harness the unique, fast-paced 'group chat' collaboration styles and intuitive AI habits of recent graduates, turning their fresh perspectives into a competitive advantage for our delivery teams.
Manage & Mentor: Act as the direct people manager for a cohort of Emerging Talent AI Builders. Deliver regular 1:1s, performance reviews, career development planning, and compensation management.
Bridge the Gap: Help AI natives pivot from 'building experimental side projects' to deploying production-grade, secure, and ethical enterprise software, showing them how to scale their boundary-pushing ideas responsibly.
Consulting Coaching: Teach technical grads how to "translate tech into business value." Coach them on active listening, stakeholder management, discovery sessions, presentation skills, and handling pushback from customers.
Cultivating Belonging and Long-term Engagement: Establish a vibrant, inclusive atmosphere. Provide guidance through the specific challenges of early-career excellence, including managing rapid advancement paths, addressing imposter syndrome, and meeting the distinct professional needs of high-potential recent graduates.
Agentforce Guardrails: Guide graduates through the design of agentic reasoning, prompt engineering, and tool calls. Ensure they are evaluating AI outputs with strict engineering rigor rather than trial-and-error.
Technical Coaching: Support Graduates in building scalable and secure agentic solutions. Act as an internal technical sounding partner when a Graduate encounters roadblocks, ensuring they are equipped to succeed.
Pioneer Continuous Upskilling: Foster an active, experimental lab culture where testing the absolute limits of generative AI and Agentforce is celebrated. You will use insights gained from your cohort's rapid experimentation to feed back into the broader organization's upskilling initiatives.
Project Matching & Bench Management: Oversee the pipeline of customer work, strategically pairing Grads with projects that stretch their technical capabilities while balancing business needs.
Development Milestones: Build, track, and optimize a 12-to-24-month competency matrix detailing when a Grad is expected to master specific technical tracks (e.g., Real-Time Infra) and consulting pillars.
University Recruiting Partner: Collaborate with the University Recruiting team to interview, assess, and attract top-tier Computer Science talent from target universities.
You have a deep background in computer science or software engineering. You understand object-oriented programming, data structures, and the current landscape of LLMs/prompt engineering.
You are a seasoned consultant or customer-facing tech lead. You know how to read a room, handle a tough customer question during a live deployment, and unpack complex business requirements into technical user stories. You view communication, empathy, and business acumen as core engineering skills. Crucially, you are energized by working with early-career talent who naturally think AI-first. You know how to guide their ambition to push boundaries, helping them refine raw creativity into high-impact business strategy.
Education: Bachelor’s degree in Computer Science, Software Engineering, or a highly technical discipline.
Experience: 5+ years of experience in technical consulting, solution architecture, software engineering, or a highly technical customer-facing role.
Leadership: 1+ years of experience managing technical teams, acting as a tech lead, or significantly mentoring early-career engineers/consultants.
Technical Fluency: Proficient in at least one classic powerhouse language (Python, JavaScript/TypeScript, Java) and a solid understanding of modern web architectures (React, REST APIs, GraphQL). A passion for high quality code and best practices (OOP, SOLID, Git, etc.)
AI/LLM Curiosity: Practical, hands-on experience or profound familiarity with Generative AI frameworks, prompt engineering, and LLM orchestration.
Prior experience managing university graduate programs, technical rotation programs, or tech boot camps.
Direct experience with the Salesforce ecosystem, Apex, or building on Agentforce.
Background in Enterprise Agile delivery and technical scoping.
Unlike traditional engineering managers who operate strictly behind the scenes, or traditional consulting managers focused purely on utilization metrics, you are at the epicenter of a workforce revolution. You are not just teaching a syllabus, you are leading a generation of AI natives who will fundamentally rewrite how businesses operate. In this role, you have a blank canvas to push boundaries, experiment with leading-edge agentic technology, and serve as the premier showcase for Salesforce's company-wide upskilling strategy. If you want to change the trajectory of early-career professionals while actively redefining the future of work itself, this is your platform.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "AI Builder, Emerging Talent Senior Manager", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR354003", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Korea---Remote/Technical-Architect_JR353933-1", "External_Job_Posting_Start_Date": "2026-07-30", "Job_Description": "As a Technical Architect (TA) within the Professional Services team of the Customer Success division, you will serve as a technical consultant driving digital transformation (DX) for strategic enterprise clients. You will lead projects to success by leveraging high technical capabilities and specialized knowledge of the Salesforce platform in the following capacities:
IT Strategy Advisor: Lead upstream phases, including system concept formulation, overall architecture design, PoCs, and requirement definitions.
Prime Delivery Leader: Execute and safeguard the technical integrity of Salesforce implementation projects.
Technical Leader: Provide cross-functional technical support for client- or partner-led individual/multiple projects.
Trusted Advisor: Focus on customer success, understand client strategies, and drive projects forward with technical excellence.
Architecture & Strategy: Design overall system architecture (external integration, authentication, security, large-scale data processing, mobile utilization, etc.) and establish development strategies.
Hands-on Validation: Build prototypes and conduct technical validations for complex requirements.
DevOps & Standards: Create development guides and establish frameworks to manage and optimize development/operational processes (e.g., CI/CD).
Troubleshooting & QA: Resolve critical technical issues and review major project deliverables to ensure high quality.
Governance: Build CoE (Center of Excellence) and DevOps organizations to promote long-term Salesforce utilization.
Global Collaboration: Partner with global product development teams and architects to solve complex customer challenges using global best practices.
Mentorship: Mentor, support, and develop team members while contributing to the Trailblazer community.
Lead AI Innovation: Directly engage with Salesforce’s latest innovations, including Agentforce and Data Cloud, to lead cutting-edge AI-driven transformation.
Global Insights: Gain seamless access to global knowledge and collaborate with top-tier architects worldwide to grow into a world-class cloud architect.
Architectural Versatility: Master modern cloud architectures by integrating Salesforce with diverse on-premises systems and multi-cloud services (IaaS, PaaS, SaaS, etc.), leveraging your existing IT expertise.
Delivery Experience: 6 to 12 years of experience in enterprise system development, CRM implementation, or IT consulting.
Leadership Experience: Around 5 years of experience demonstrating leadership as an architect, technical leader, or project leader.
Technical Foundations: Strong knowledge of general web application development (e.g., Java-based environments) and data modeling.
Hands-on Skills: Ability to perform technical tasks firsthand (e.g., configuring cloud services, verifying operations, writing code/scripts).
Ownership: Proactive mindset to lead complex projects with a strong sense of ownership and problem-solving skills.
Communication: Exceptional customer communication and facilitation skills.
Specialized knowledge in system integration, SSO, large-scale data volume (LDV), and DevOps/Agile processes.
Experience with modern front-end frameworks (e.g., React, Vue.js, or Angular).
Understanding of various Salesforce solutions or experience in large-scale CRM projects.
Business-level English communication skills for global collaboration.
Salesforce official certifications are a plus.
Salesforce is looking for a driven and strategic Field Marketing Lead to own field marketing for one of our core Salesforce products across South Asia and ASEAN. This is a high-impact role focused on one core mission: driving pipeline generation for the sales organization. You'll partner closely with sales, product marketing, and demand generation teams to design and execute integrated marketing programs that create, accelerate, and convert pipeline across the region.
Key Responsibilities
Own the field marketing strategy and execution for the assigned Salesforce product/cloud across South Asia and ASEAN (India, Sri Lanka, Bangladesh, Nepal, Singapore, Malaysia, Indonesia, Thailand, Philippines, Vietnam, Brunei, Cambodia, Laos, Myanmar, and other markets as applicable).
Build and execute an integrated marketing plan (events, campaigns, digital, ABM, partner marketing) directly tied to sales pipeline and revenue targets.
Partner with regional and global sales leadership to understand pipeline gaps, target accounts, and priority segments, translating these into targeted marketing programs.
Plan and deliver a mix of always-on demand generation programs and flagship in-person/virtual events (e.g., executive roundtables, industry forums, product-led events) across both South Asia and ASEAN markets.
Collaborate with Product Marketing to localize global messaging, positioning, and campaigns for diverse South Asia markets.
Work with Digital Marketing, ABM, and Partner Marketing teams to build multi-channel campaigns that support pipeline goals.
Track, measure, and report on marketing-sourced/influenced pipeline, campaign ROI, and program effectiveness across the region; continuously optimize based on data.
Manage regional marketing budget and vendor/agency relationships to ensure efficient, high-impact spend across multiple countries.
Act as the primary marketing point of contact for sales leadership across South Asia and ASEAN, ensuring tight alignment between marketing investment and sales priorities.
Required Experience & Skills
8–12 years of relevant experience in field marketing, demand generation, or B2B marketing roles, ideally within technology/SaaS/enterprise software.
Proven track record of building and executing marketing programs that directly contribute to sales pipeline and revenue.
Strong understanding of the India and ASEAN enterprise technology market and buyer landscape, including regional nuances across multiple countries.
Experience partnering closely with sales teams and influencing/aligning with senior sales stakeholders across multiple geographies.
Hands-on experience with demand generation channels — events, digital, ABM, partner co-marketing.
Strong analytical skills; comfortable using pipeline/campaign data (Salesforce CRM, marketing analytics tools) to inform decisions and report on outcomes.
Excellent senior stakeholder management (VPs & CXOs), communication, and cross-functional collaboration skills; comfortable operating across time zones and cultures.
Ability to manage multiple markets/countries and work with distributed, cross-functional teams.
Experience with the Salesforce platform or similar enterprise SaaS products is a strong plus.
Proven ability to use AI/automation to compress go-to-market timelines — from campaign briefing and asset development to launch — without compromising quality or brand consistency.
Comfortable using AI-driven insights and analytics to rapidly test, optimize, and scale campaigns across multiple markets, turning learnings into action faster than traditional marketing cycles allow.
Willingness to travel across South Asia as needed.
Bachelor's degree in Marketing, Business, or related field; MBA preferred but not required.
What Success Looks Like
Consistent quarter-over-quarter growth in marketing-sourced and marketing-influenced pipeline for the assigned product across South Asia Market.
Strong sales satisfaction and trust, reflected in active co-planning and joint execution with sales leadership across the region.
Efficient use of marketing budget with clear, demonstrable ROI across diverse markets.
About the Role
The Sales Strategy & Operations team is a high-performance team chartered with helping senior executives drive the business forward. This role sits at the intersection of strategic planning, operational rigor, and data-driven insight supporting the Account Success leadership for EMEA Central.
You will partner closely with Senior Account Success leaders to own the business operational model, track performance against targets, and drive forward-looking planning across Go-to-Market strategy and cross-functional strategic initiatives. This is a high-impact, fast-paced role with constantly evolving priorities, requiring strong analytical skills, executive presence, and a collaborative, entrepreneurial mindset.
We view this role as the start of a rewarding and highly flexible career at Salesforce — a key talent pool to nurture and develop into more senior positions within the organisation.
Responsibilities
Partner with Senior Account Success leadership to perform ad-hoc and ongoing analyses across multiple datasets, interpreting KPIs and delivering clear, actionable recommendations to executives
Leverage AI in the flow of work — actively use AI tools, and AI-assisted analytics platforms (e.g. Slack, Claude or Gemini) to accelerate business analysis, automate recurring reporting, and surface insights faster; maintain a working understanding of responsible AI practices and contribute to the team's AI fluency by experimenting with emerging tools and sharing learnings across the COO Office
Support GTM planning processes and longer-term cross-functional strategic initiatives in partnership with Sales Strategy, Account Success Strategy & Programs, and Business Intelligence teams
Evaluate ongoing business performance against targets, identifying areas of growth, risk, and opportunity (e.g. consumption trends, Signature Success Plan adoption, AOV risks, product adoption impact)
Collaborate cross-functionally with Operations, Technology, and Business Intelligence teams to transform data analysis into scalable Tableau dashboards and datasets for "run the business" support
Build executive-level presentations and deliverables — from robust analytic models and custom performance analyses to polished, presentation-ready content for global leadership reviews and quarterly business reviews
Support FY planning processes and monthly/quarterly Sales Leader reviews
Requirements
Experience: 2–4 years in analytical roles (Consulting, Finance, or SaaS); 5+ years of professional experience considered for senior-level remit, ideally in consulting or sales strategy/business operations
Technical Stack: Advanced Excel / Google Sheets required; hands-on experience with Tableau, SQL, Snowflake, Alteryx; familiarity with AI-assisted analytics tools
AI Fluency: Comfortable working alongside AI agents and automation tools in day-to-day tasks; ability to evaluate, adopt, and advocate for new AI capabilities responsibly and effectively within a fast-moving team
Analytical Rigor: Strong logical reasoning; ability to spot trends and uncover "the why" within large, complex datasets; proficiency in data visualisation and translating sophisticated information into easily consumable insights
Communication: Excellent written and verbal communication skills in both German and English (required); ability to craft compelling narratives for diverse audiences and distill technical findings into clear executive updates. French is a plus
Stakeholder Management: Strong business acumen and demonstrated experience engaging with senior leaders; ability to build executive-level presentations and lead quarterly business reviews
Entrepreneurial Mindset: High autonomy, curiosity, and a "get-it-done" attitude in ambiguous, fast-paced environments
Team Player: Consistently champions others, leads by example, and thrives in collaborative, cross-functional settings
Flexibility: Ability to work across global time zones
Desired Skills / Experience
Management consulting background strongly considered as an asset
Fortune 100 management experience or deep understanding of Customer Success
Solid understanding of Salesforce products, platform features, and best use cases
Experience with enterprise CRM or customer service applications
Experience using AI tools to drive productivity gains — e.g. automating data workflows, generating first-draft analyses, or building agent-assisted reporting
If you are passionate about driving strategic initiatives and operational excellence in a dynamic environment, we invite you to apply and join our talented EMEA Central COO Office team
About the team
The Global Brand & Creative team within Marketing is responsible for our brand and marketing creative. From building brand awareness campaigns to designing experiences like Dreamforce, our multi-faceted team does it all. We are a collection of designers, copywriters, strategists, PMs, and more, whose sole purpose is to bring the brand to life across our incredible portfolio of work.
About the role
Salesforce continues to grow at scale - across markets, audiences, and moments that matter most. As that growth accelerates, it is critical that our most important initiatives benefit from strong creative leadership, clear brand stewardship, and flexible capacity that can meet moments of peak demand without sacrificing quality.
As Creative Lead (ACD) of Flex Creative, you will serve as senior strategic creative leadership embedded in-market, providing conceptual and strategic creative muscle across our most important brand moments, strategic events and campaign efforts. This role exists to help solve for scale and influence, ensuring that high-impact work benefits from strong creative direction, stays in-house whenever possible, and is delivered with consistency and craft.
Reporting directly into the SVP, Global Brand & Creative,you will partner closely with senior brand and creative leadership, Global Design Production, and Creative Operations to shape how Flex Creative works, where it engages, and how it scales, while also acting as a mentor, brand ambassador, and trusted creative voice for local brand and creative teams.
This is a senior, highly collaborative role for a creative leader who thrives in ambiguity, understands how to balance flexibility with rigor, and can influence outcomes across teams, regions, and moments that matter most.
What you will do
Provide additional conceptual and strategic creative leadership on our highest-value initiatives, with a primary focus on brand, events and campaigns
Partner with Creative leadership and Operations to define processes and ways of working that ensure Flex Creative is engaged on high-impact work while remaining flexible enough to scale during key moments
Partner with Global Design Production leadership and Operations to understand planning, intake, and volume of work, identifying project opportunities that Flex Creative should take on
Hire, onboard, and manage a team of art directors, designers, and copywriters to drive scale, efficiency, and creative excellence
Act as a senior creative leader in-region, providing mentorship, guidance, and perspective to local brand and creative teams
When needed, serve as a local voice for brand and creative, supporting messaging alignment and creative continuity as work is pulled through regionally
Help solve for creative scale and influence across the organization, ensuring the right creative leadership is applied to the right moments
Act as a creative and brand ambassador for local brand and creative teams, providing creative direction/guidance, narrative consistency, and perspective to ensure consistent, best-in-class output
What experience you have
BA or BFA in Art/Design
Extraordinary design skills
World-class portfolio of work
Outstanding presentation skills and proven ability to produce and pitch world-class strategic presentations to all levels of an organization
12+ years experience in art direction and design in a creative agency or client-side group; experience working with B2B / technology brands is a plus
8+ years experience leading and managing a team in a creative agency or internal creative group; global experience is a plus
8+ years experience in marketing work with a rich portfolio including digital, print, interactive, website/mobile design and video
Hands-on expertise in developing creative solutions and campaigns across all mediums: advertising, film, websites, mobile and graphic design, Corporate ID, interactive, social campaigns, content marketing and events
Expert knowledge of creative process and all digital creative software tools; AI experience and knowledge is a plus
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About the Role:
We are seeking a highly motivated and experienced Account Executive to join our team and play a pivotal role in driving the success of Salesforce's Agentforce Marketing platform.
As a Marketing Cloud Account Executive, you will identify, develop, and close deals with new customers, helping them achieve their agentic marketing transformation goals through the strategic implementation of our Salesforce’s Marketing Cloud solution.
What You’ll Do
Build trusted relationships with key stakeholders, including C-suite executives and IT leaders, ensuring long-term value and growth.
Lead the end-to-end sales cycle, from prospecting to closing, while collaborating with internal teams, such as Sales Engineers, Partners, and Professional Services.
Develop comprehensive account strategies aligned with customer business objectives, driving revenue and ensuring satisfaction.
Represent Salesforce at industry events, showcasing our vision for the future of our agentic innovations.
What We’re Looking For
Proven success in SaaS new business sales
Excellent stakeholder management, both internally and externally
Continuous learning mindset, to stay ahead of the latest innovations
Growth mindset, demonstrated in both nurturing the install based customers and opening up new logos
Demonstrated ability to perform in a fast-paced, target-driven environment.
Expertise in managing complex sales cycles and crafting compelling value propositions.
Strong communication, negotiation, and relationship-building skills, particularly with C-suite executives.
Passion for innovation, teamwork, and driving transformational change.
Why Join Salesforce
Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions
Global Impact: Contribute to products that are transforming industries worldwide
Career Growth: Access to professional development opportunities, mentorship programs, and a clear path for advancement
Benefits & Perks: Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more
Our Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Responsibilities:
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Required Qualifications:
Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Philippines market.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Language: Fluency in written and spoken English and Tagalog.
Preferred Qualifications:
Excellent interpersonal and communications skills.
Sales Methodology Education.
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
The Experience
The Finance & Strategy (F&S) team serves as a trusted adviser to the business to help guide decision-making through business partner support and innovative and insightful analyses. We are looking for forward-thinking, driven individuals that will succeed in a fast-paced environment and thrive in leading teams, and improve processes that will allow the company to scale with growth!
The Corporate team runs the close consolidations, topline metrics, and the company’s short & long term financial planning processes. As a Sr. Analyst, you will play an integral role supporting the monthly close and forecast consolidations for our total company reporting. This is a high visibility, high impact role where you will interact with senior leadership on a regular basis.
What You'll Actually Be Doing
You're Our Person If...
BA/BS degree or equivalent relevant experience required. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
2 - 4+ years related experience in FP&A, Accounting, Analytics, or Management Consulting
Foundational FP&A experience required with a deep knowledge of financial statements
Excellent communication skills (written and verbal) with an ability to explain complex issues in an understandable way
Ability to work collaboratively in a team environment with competing priorities and influence at all levels within the organization
Advanced skill with financial modeling in Excel or GSheets
Highly motivated, detail oriented, self-aware and responsive
Experience creating PowerPoint/Google Slide presentations for management.
Even Better If...
High tech or software industry experience preferred
Experience with multi-dimensional databases, e.g. Hyperion or other financial systems
Tableau, SQL, R experience preferred
Proven process-improvement track record
This role is hybrid and goes into the office 3 days per week.
", "Job_Family_Group": "Finance", "Job_Posting_Title": "Sr. Analyst, Corporate Financial Planning & Analysis", "Job_Requisition_Additional_Locations": "Washington - Seattle", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR354311", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $94,000 - $142,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $112,900 - $155,200 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Washington" ], "Locations": [ "San Francisco", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Senior--Account-SE_JR353800-1", "External_Job_Posting_Start_Date": "2026-08-04", "Job_Description": "As an Account Solution Engineer (also known as a "Presales Consultant" or "Sales Engineer"), you are the visionary who transforms customer experiences. You aren’t just a technical expert; you are a strategic partner to Sales, owning the solutioning throughout the entire sales cycle. You will act as a trusted advisor to our customers, translating complex business objectives into enticing, practical recommendations that drive real change.
Business Transformation Advocate: You are passionate about how technology solves real-world business puzzles. You enjoy digging into a company’s value chain to find where Salesforce can drive the most impact.
The "Bottom Line" Mentality: You understand that technology is only as good as the business outcome it creates. You are excited by the challenge of connecting high-level business strategy to technical execution.
Strategic Sales Partner: You thrive on the "win." You act as a co-pilot to the sales team, bringing a strategic lens to every deal to ensure we aren't just selling software, but building a long-term partnership.
Demonstrated Passion for Technology & AI
The "First to Know": You are a true technophile. You don't just wait for training; you are already experimenting with the latest in Generative AI, LLMs, and Agentic workflows.
AI Visionary: You have a clear passion for how AI is transforming the workforce. You are eager to show customers how Agentforce and autonomous agents can augment human productivity.
Continuous Learner: You have a "Growth Mindset." Whether it’s passing a new Salesforce Certification or exploring a new API, you are driven by a natural curiosity to understand the how and why behind the tech.
Strategic Sales Partnership: Act as the technical "North Star" for the sales team, aligning technical strategy with business outcomes to close complex deals.
Solution Innovation: Develop and deliver innovative custom solutions and demos (including Agentforce and Data Cloud) that address unique business challenges and prove tangible value.
Lead the Cycle: Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams (Product, Marketing, Professional Services).
Value Communication: Articulate the benefits of Salesforce to audiences at every level—from IT Administrators to C-suite executives—using industry-specific insights.
Continuous Growth: Maintain expert-level knowledge of Salesforce products and industry trends to remain effective in a performance-driven environment.
We are looking for a diverse range of backgrounds to join our high-performing UKI team. Whether you are a career SE or looking to pivot your technical and business acumen into a pre-sales career, we want to hear from you.
Core Experience (One or more of the following):
Solution Excellence: A proven track record in Solution Engineering (Pre-sales), technical consulting, or professional services delivery within an enterprise software organization.
Strategic Sales & Account Management: Experience in Account Management or Solution Selling, with a focus on navigating complex sales cycles and acting as a strategic partner to sales leadership.
SaaS & Cloud Fluency: Deep familiarity with the SaaS (Software as a Service) landscape, including an understanding of subscription-based business models and cloud architecture.
Consultative Mindset: A background in Business Consulting, with the ability to perform deep discovery, identify "pain points," and map them to high-value technology roadmaps.
Technical Foundation: A strong Technical Background—this could be a degree in CS/Engineering or equivalent hands-on experience with APIs, data modeling, or software development.
The Foundations
Professional Background: A track record in Solution Engineering, SaaS, Account Management, Management Consulting, or a deep Technical Background. We are open to a variety of backgrounds if you can demonstrate the core proficiencies of the role.
Strategic Partnering: Experience acting as a strategic partner to sales or business units, helping to steer the direction of a deal or project.
Demonstrated Passion: A visible passion for Technology, Business, and AI. You are curious about the latest trends and eager to learn how they apply to customer success.
Problem-Solving: Exceptional ability to find creative, pragmatic solutions to unique and complex business challenges.
Key Professional Skills
Stakeholder Management: Ability to manage and influence internal and external stakeholders, navigating different interests to reach a common goal.
Communication & Presence: Strong oral, written, and presentation skills. You are good at explaining complex ideas and finding ways to keep an audience’s attention.
Prioritisation: Strong organizational and time-management skills to manage multiple high-priority projects simultaneously in a dynamic, fast-paced environment.
Experience & Adaptability
Industry Insight: Ability to understand business requirements within multiple industries and translate them into a compelling vision and roadmap.
Agility: Comfortable working as part of a team to tackle problems in energizing environments and willing to travel occasionally.
Salesforce Ecosystem: Existing Salesforce product knowledge and certifications (e.g., AI Associate, Administrator, or Cloud Consultant) are highly preferred.
SaaS Mastery: Experience or background in solution selling and the enterprise software landscape.
Education: Degree or equivalent proven experience (including extracurricular leadership, military experience, or volunteer roles).
About the Role
The Office of the SVP, Engineering is redefining how software gets built, tested, and delivered across Salesforce. We're looking for a Senior Member of Technical Staff to help build the next generation of our core engineering platforms and automation systems — infrastructure that thousands of engineers rely on every day to ship high-quality products faster and with more confidence. You'll work hands-on across the platform's architecture, contribute directly to its technical direction, and help mentor engineers as the team grows.
What You'll Be Doing:
Design and build large-scale, multi-region infrastructure platforms and automation systems that directly improve the developer experience
Contribute to the technical strategy and roadmap for our core engineering platform's evolution and modernization, keeping it aligned with business priorities
Lead proof-of-concepts, evaluate emerging technologies, and run platform research to keep our engineering capabilities current
Analyze complex, large-scale systems to find and fix root causes of instability, performance bottlenecks, or technical debt
Mentor engineers with hands-on technical guidance and code-level support
Communicate technical decisions and trade-offs clearly to engineering peers, partner teams, and leadership
Required Qualifications:
10+ years of professional software development experience, with hands-on proficiency in Java and AWS
Strong understanding of the Salesforce Platform, including its APIs (Metadata, Tooling, REST), declarative automation (Flows), and security model (Profiles, Permission Sets)
A track record of architecting and implementing large-scale, distributed systems serving thousands of users
Deep experience with cloud platforms (AWS), including networking, security, and serverless services
Hands-on expertise with containerization and orchestration (Kubernetes, service mesh, advanced orchestration patterns)
Experience with Infrastructure as Code at scale, using tools like Terraform Enterprise or custom-built solutions
Working knowledge of CI/CD platform architecture, including Jenkins Enterprise, GitHub Actions, and custom pipeline orchestration
Understanding of microservices architecture, event-driven patterns, and the challenges of platform scalability
Strong communication skills, with the ability to present complex technical topics clearly to varied audiences, including senior leadership
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications:
Experience on large-scale Salesforce implementations for enterprise customers
Familiarity with the wider Salesforce ecosystem, including MuleSoft and Tableau
Experience with modern data platforms — data lakes, streaming platforms like Kafka
Professional experience with additional languages such as Python or Node.js
Knowledge of regulatory compliance frameworks (SOX, FedRAMP, GDPR, or industry-specific requirements)
Come join Salesforce and a team at the heart of driving healthy and successful revenue growth! As a Deal Desk Manager, you will be responsible for delivering deal structuring and pricing support for our Indonesia market. You will focus on mitigating risks and finding improvement opportunities within both complex transactions and more broadly within sales territories by leveraging the power of data driven insights. You will also generate and drive solutions that help our Deal Desk and deal processes scale to support the constantly evolving needs of our business.
Partner in a trusted advisor capacity to senior Sales Leadership, account teams and other internal partners
Review and vet complex deals on behalf of Deal Strategy & Pricing and Sales Executives
Guide Sales on the pros/cons of a wide range of deal structures, manage risk within contractual terms and structure, and take ownership of final approval decisions
Demonstrate critical thinking and analytical rigor. Demonstrate the ability to identify variables risks and opportunities within a deal, and influence the deal with your recommendations as variables change
Partner with account teams to develop concession strategies that both optimize revenue and protect margins
Lead org-wide project deliverables. Represent our org's point of view in cross-functional projects, by communicating progress, findings and recommendations
Partner with product teams on optimal pricing models and strategies for new products and bundled solutions
Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions
Enable Sales on best practices for optimized pricing and deal structures
Collaborate with Finance, Legal and Operations departments to optimize contract terms and close deals
Manager: 7+ years of professional experience in pricing, commercial strategy, financial analysis, consulting, or a related field.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Superior analytical background with strong problem-solving skills
Highly effective communication skills, including written and verbal
Ability to build relationships and work collaboratively to drive results
Capable of explaining concepts clearly and credibly across all levels of the organization
High level of attention to detail
Ability to work in a fast-paced environment while managing & prioritizing competing demands
Adept at thinking on your feet amidst ambiguity
Proven experience leading and influencing at various levels across the organization
Ability to handle conflict and navigate discussions to productive outcomes
Proficiency in using AI-powered tools to support deal analysis, pricing optimization, and deal approvals.
Ability to interpret and act on AI-generated insights to drive deal recommendations
Experience in a pricing function is a strong plus
Experience leveraging AI/ML tools (e.g., Salesforce Einstein, Agentforce, Slackbot, Claude, Gemini or similar) for sales analytics and revenue intelligence
Familiarity with prompt engineering or working with large language models (LLMs) to automate deal desk workflows.
Salesforce is looking for a Senior Risk Manager, Insurance to lead and build out our global corporate insurance function to take this function to the next level with the latest AI and quantitative tools. You will own the full lifecycle of Salesforce's insurance programs — from risk quantification and financing strategy to renewals, claims, and policy governance — protecting our balance sheet as we scale across products, infrastructure, and global markets.
In this visible and exciting role, the Senior Risk Manager, will partner and collaborate across many functions at all levels of the organization in Finance, Legal, Sales, Real Estate and Employee Success. The Senior Risk Manager is a trusted advisor as the insurance subject matter expert and advises on potential risks and coverage requirements for company initiatives.
Operating with global reach, our nimble Insurance Risk Management team serves as a strategic partner across the organization. In close collaboration with the Senior Director, Risk Management, you will champion key initiatives to elevate our risk management function, architecting scalable systems, processes, and policies that enable the business to grow with confidence. The ideal candidate thrives in a fast-paced, dynamic global environment, excels at working independently, and operates with a high sense of urgency across diverse business functions.
What You'll Actually Be Doing
Manage day-to-day operations of corporate risk management function including contracts risk management, claims management, policy administration and compliance.
Design, implement, and continuously optimize various global insurance programs spanning Technology Errors & Omissions and Cyber, Directors and Officers, Property, General Liability, and International lines, using data-driven analysis to determine optimal risk retention and transfer strategies.
Lead annual renewal negotiations, market submissions, and broker performance management, while assessing coverage implications of new products, acquisitions, and international expansion.
Lead integration of mergers and acquisitions into global insurance programs by evaluating and securing appropriate coverage, providing post acquisition integration support and ongoing claims management.
Build and scale the insurance risk management function: establish policies, governance frameworks, claims management processes, and cross-functional playbooks that grow with the business.
Collaborate and work effectively on cross-functional teams with Finance, Legal, HR, Real Estate, Health & Safety and Corporate Security on various risk management programs and initiatives including development of policies and playbooks.
Lead and champion strategic cross-functional initiatives, including the development of robust business continuity frameworks, the integration of AI-driven finance automation, and the implementation of scalable process improvements to drive operational excellence.
Identify and implement continuous improvement initiatives to automate business processes including reporting, analysis and dashboards.
Commercial contract review and negotiation including real estate leases and construction contracts. Review complex contracts and propose insurance terms. Develop and manage insurance negotiation guidelines and contract playbooks.
Deliver clear, quantitative reporting on coverage adequacy, claims trends, risk financing costs, and program performance to Finance leadership and senior stakeholders.
You're Our Person If...
You bring 10+ years of progressive corporate insurance experience, including hands-on management of complex, multinational insurance programs.
You have deep technical expertise in risk financing structures — including loss-sensitive programs, captive insurance, and risk transfer analysis — and apply quantitative methods to drive coverage and retention decisions.
You are a strong communicator who can translate complex insurance concepts into clear recommendations for Finance, Legal, and executive audiences, and build trusted partnerships across functions.
You possess a strong background in quantitative analysis and project management, with a proven ability to lead AI-driven initiatives that modernize and automate risk management processes.
Degree or equivalent relevant experience required.
Even Better If...
You have experience with captive insurance structures, including feasibility analysis, governance, and ongoing program administration.
You hold a professional designation such as ARM, CPCU, or CRM.
You have experience with Risk Management Information Systems, Salesforce, or data visualization tools.
This role is hybrid and goes into the office 3 days per week.
", "Job_Family_Group": "Compliance", "Job_Posting_Title": "Senior Manager, Insurance", "Job_Requisition_Primary_Location": "Georgia - Atlanta", "Job_Requisition_Ref_ID": "JR354095", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Georgia" ], "Locations": [ "Atlanta" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Mexico---Mexico-City/Design--Senior-Analyst---Flex-Creative-Team_JR354290", "External_Job_Posting_Start_Date": "2026-07-31", "Job_Description": "ABOUT THIS ROLE
We are seeking a Design, Senior Analyst (Level 6) to join our Flex Creative cell in Mexico City. In this role, you will be the core design engine responsible for executing, translating, and scaling visual assets based on the macro identity systems established by our senior leadership. This is a highly collaborative, tactical position that requires a balance of exceptional graphic craft and systems-driven execution.
Reporting into the creative cell leadership, you will ensure that the day-to-day visual output—spanning static layouts, digital campaign assets, and UI components—is perfectly aligned with global standards. You will utilize modern digital tools and AI-augmented workflows to maintain a rapid production cadence, serving as the primary supplier of clean, structured design files that fuel our motion and spatial pipelines.
WHAT YOU WILL DO
1. Asset Production & Scaling: Execute and scale high-quality design assets, marketing layouts, and visual compositions based on established brand guidelines and system architectures.
2. UI & Component Design: Craft clean, responsive design interfaces, vector components, and layout templates within Figma, preparing assets for seamless handoff to the motion design team.
3. AI-Forward Layout Workflows: Integrate generative AI tools into your daily design routine to accelerate asset isolation, layout variation, and style explorations, boosting your delivery speed by 30% while preserving design soul.
4. File Stewardship & Quality Control: Maintain flawless organization of the local design library, managing vector assets, typography packages, and brand central toolkits with 100% brand compliance.
5. Cross-Functional Support: Work hand-in-hand with the Art Direction and Kinetic Systems teams to translate complex creative briefs into production-ready static assets for global marketing platforms and live events.
WHAT EXPERIENCE YOU HAVE
1. 5+ Years of Proven Design Craft: Strong professional experience in graphic design, digital brand systems, or UI layout creation within a creative agency, tech company, or high-volume production studio.
2. Flawless Visual Execution: A portfolio demonstrating top-tier execution in typography, hierarchy, grid systems, and multi-channel asset creation (advertising, social, and web layouts).
3. Figma & Adobe Stack Mastery: Advanced, hands-on mastery of Figma (including component structures and auto-layout) and the core Adobe Creative Suite (Photoshop, Illustrator, InDesign).
4. AI Tool Experimentation: Practical experience using generative AI design features (such as advanced prompt engineering for image generation and composition enhancement) to speed up traditional design tasks.
5. Collaborative Fluency: Strong written and verbal communication skills in English to accurately interpret global briefs, document asset specifications, and sync with distributed teams.
HOW SUCCESS IS MEASURED
Performance will be highly KPI-driven, aligned directly with the cell's operational goals:
1. First-pass Brand Compliance (Target: 100%): Ensuring that 100% of the assets delivered for final motion production adhere strictly to the BEVO color space, font rules, and general Brand Central guidelines.
2. Engineered Delivery Speed: Optimizing file setup and asset handoffs through AI assistance to process design requests 30% faster than traditional agency pipelines.
3. Pipeline Workflow Efficiency: Seamless technical accuracy of files delivered (clean layers, proper vector scaling, and organized Figma tokens), ensuring zero downtime for the downstream technical and motion directors.
WHY YOU ARE EXCITED ABOUT THIS ROLE
1. You are highly motivated and a self-starter.
2. You are efficient and organized in your work.
3. You love working collaboratively to bring big ideas to life.
4. You want to be at the forefront of the Agentic Creativity revolution.
WHY WE ARE EXCITED ABOUT YOU
1. You are an inspiring, positive, force of nature.
2. You are always bringing new ideas to the table.
3. You are passionate for design and keen to grow and take on new challenges to further professional development.
The Programs & Strategy team works within Account Success to drive operational rigor in how we own the business and also to support various special projects and efforts to change and grow the business.
Responsibilities
Requirements:
Desired Skills/Experience:
We are a Data & AI Architects team focused on helping customers understand what this new AI era makes possible, and what it actually takes to make the possible a reality: the right architecture, a trusted data foundation, a clear operating model, and an adoption path that scales. We work in the field, close to customers, close to our Agentforce and Data 360 sellers, and close to Product, Engineering, Support, and delivery teams. We are expected to know the domain, understand the wider ecosystem, bring a strong point of view, and help guide the architectural decisions that turn AI ambition into trusted business outcomes.
We are looking for architects who love hard problems, think in systems, and are energized by the transformation AI is driving across organizations. We value people who understand how the whole landscape fits together and where Salesforce creates the most leverage within it.
As a Data & AI Technical Architect, you are the expert thought leader and senior field specialist for customers evaluating, implementing, and expanding their use of Salesforce Data 360 (Data Cloud), Agentforce, and the broader enterprise data and AI ecosystem.
Your work sits at the intersection of technical architectural, solution engineering, applied data and AI, and delivery-aware judgment on what it takes to make a solution succeed. You help customers translate their data and AI ambitions into practical, actionable architectures. This role asks you to go both deep and wide: deep on the trusted data and agent foundation that everything else depends on, and wide across the ecosystem on which your customers actually run their business — because real architecture lives at the seams between systems, not inside any single product.
Share a clear point of view on enterprise data and AI — how agents, data platforms, CRM, trust, identity, workflow, governance, and adoption come together into something that delivers value through Salesforce.
Deeply understand our data & AI products and articulate the value of the Salesforce platform.
Partner with sellers and solution teams to uncover customers' real problems, shape technical strategy, and pressure-test feasibility and cost-to-serve early.
Lead customer architectural discussions around Data 360, Agentforce, data structures and patterns, AI readiness, identity management, governance, integration, automation, and business value.
Build customer confidence through demos, prototypes, proofs of concept, reference patterns, and architectural walkthroughs that demonstrate what's real as well as what it will take to operationalize and scale.
Continuously scan the horizon and tinker to refine your judgement on what's worth building and how to build within the data and AI space.
Turn what you learn in the field into reusable assets, enablement, best practices, and product feedback that extend your impact beyond your immediate teams and stakeholders.
You are a builder as much as an advisor. You are comfortable picking up new tools and technology, and are not afraid to get hands-on. You can craft and deliver an engaging story and also pressure-test the architecture behind it. You go deep without getting lost and wide without getting shallow. You bring field presence and credibility across a range of levels with your ability to effectively engage customer executives, enterprise architects, data platform owners, security and governance leaders, technical practitioners, sellers, partners, and delivery stakeholders.
7+ years experience in technical architecture, enterprise architecture, solution engineering, consulting, implementation, software engineering, product development, or related work in complex enterprise environments.
A track record of shaping technical strategy with input from customers and /or stakeholders, validating solution approaches, and connecting business needs to technology decisions.
Strong understanding of enterprise data, AI, integration, governance, security, privacy, and platform architecture concepts and patterns.
Experience working across Sales, Product, Engineering, Support, and delivery or customer teams to move solutions from idea to execution.
The ability to distill and communicate complex technical ideas to executive and technical audiences.
Demonstrated curiosity and learning velocity in emerging technologies — especially within the AI, data, automation, and agentic systems space.
Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, Data Science, other STEM degrees or equivalent work experience. Graduate study a plus.
We care most about architectural judgment, learning velocity, and stakeholder impact. Experience with any of the following technologies and functions is a plus:
Salesforce Data 360 (Data Cloud), Agentforce, MuleSoft, Tableau, Informatica, or the broader Salesforce Platform.
Conversational AI, voice-enabled AI agents, real-time voice orchestration, telephony integrations, or multi-channel service experiences.
Modern data platforms such as Snowflake, Databricks, BigQuery, or RedShift, and the hyperscaler ecosystems around them.
AI agents, generative AI, AI governance and observability, external agent ecosystems, hyperscaler AI services, or enterprise automation.
Programming languages such as Python, common data structures and tooling, and AI-assisted development pipelines.
Building demos, prototypes, proofs of concept, workshops, reference architectures, or field enablement assets.
You will thrive as part of our team if you seek to understand customers' real problems, not just the stated requirements. You are curious about how organizations work, where data and processes break down, where AI can create leverage, and how businesses need to evolve to succeed. You are a leader who confidently defines the what, how, and why, and challenges the status quo when you see a better path. You are excited about AI while remaining grounded in what makes it work well: trusted data, clear use cases, strong architectures, governance, ado
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Principal Data and AI Architect", "Job_Requisition_Primary_Location": "Canada - Toronto", "Job_Requisition_Ref_ID": "JR354244", "Time_Type": "Full time", "Countries": [ "Canada" ], "Regions": [ "Ontario" ], "Locations": [ "Toronto" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Indiana---Indianapolis/Financial-Planning---Analysis-Analyst_JR354308", "External_Job_Posting_Start_Date": "2026-08-04", "Job_Description": "The Experience
At Salesforce, Finance and Strategy (F&S) works closely with leaders across the organization to produce financial plans and deliver key insights to drive the best possible investment decisions, focusing primarily on growth and execution of our aggressive long-range plans.
We have an exciting opportunity for a Financial Analyst on the Finance & Strategy (F&S) team supporting Customer Success, working across geographies on worldwide tasks and initiatives. This is a key position that will operate cross-functionally with F&S, Customer Success business partners, corporate finance, and recruiting/ES. The ideal candidate is a self-motivated individual who thrives in a fast-paced environment, capable of delivering exceptional results through dynamic ad-hoc analysis, bottoms up headcount planning, and robust financial consolidation as the business continuously evolves.
We are looking for goal oriented individuals that will succeed in a fast-paced environment and thrive in building and improving processes that will allow the company to scale with growth. Ideally, the candidate will be a self-motivated individual with a process improvement mindset that drives financial accuracy and data driven insight.
What You'll Actually Be Doing
Support teams in developing the annual business plan, quarterly forecast updates, and financial consolidation by providing required data trends, reports, and insights.
Build strong relationships with key business partners, establishing trust and gaining an understanding of relevant business drivers.
Support Headcount and Expense planning initiatives.
Conduct deep-dive ad-hoc analysis and modeling to support strategic decision-making in a rapidly changing, dynamic business environment.
Assist with the financial and operational integration of new acquisitions, specifically supporting the integration of Informatica.
Develop scalable headcount reporting to support self-service budget requests & insights, including standard costing models to support scenario analysis
Work cross-functionally with Finance & Strategy, Recruiting, Employee Services, and Customer Success leadership to ensure alignment and accuracy.
Demonstrate intellectual curiosity and successfully deliver process improvement while meeting critical deadlines.
You're Our Person If...
Bachelor’s degree in Finance, Economics or other relevant discipline or equivalent experience. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
1-2+ years post-qualification experience in an FP&A, Finance & Strategy, Accounting, Operations, Business Consulting, or Sales Strategy function of a multinational entity.
Strong MS Excel or Google Sheet. Hyperion and/or Smartview is a plus.
Strong data analysis skills. Familiarity / experience with SQL queries, Snowflake, and Tableau (certification preferred) is a plus.
Excellent communication and interpersonal skills, with a history of executive-level business partnering.
Track record of successful and quantifiable process improvement projects.
Interest in process innovation and improvement methodologies.
Even Better If...
Experience with the following systems - Google Suite, Hyperion, Tableau, Workday financials.
Understanding of GAAP and expense recognition principles.
Experience building financial and decision headcount capacity planning and reporting models, along with strong analytical, problem-solving skills.
Passion for process improvement and challenging the status quo.
Detail-oriented to ensure accuracy in completion of tasks.
Experience with managing and reconciling spend to budgets.
Ability to multitask effectively and adapt quickly to changing requirements and priorities.
Ability to work cross-functionally and influence at all levels within the organization.
Great teammate - thrives in an environment of collaboration.
Excellent communication skills (written and verbal) with an ability to explain complex issues in an understandable way.
Intellectual curiosity, fueled by a proactive approach to continuously expand one’s skillset.
Highly motivated, self-aware, collaborative, and responsive.
This role is hybrid and goes into the office 3 days per week.
", "Job_Family_Group": "Finance", "Job_Posting_Title": "Financial Planning & Analysis Analyst", "Job_Requisition_Additional_Locations": "Georgia - Atlanta", "Job_Requisition_Primary_Location": "Indiana - Indianapolis", "Job_Requisition_Ref_ID": "JR354308", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Georgia", "Indiana" ], "Locations": [ "Atlanta", "Indianapolis" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Japan---Tokyo/Account-Executive--Midmarket-Sales-2_JR354360", "External_Job_Posting_Start_Date": "2026-08-04", "Job_Description": ".
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive, Midmarket Sales 2", "Job_Requisition_Primary_Location": "Japan - Tokyo", "Job_Requisition_Ref_ID": "JR354360", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Tokyo" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Singapore---Singapore/Named-Account-Executive--Malaysia_JR354367", "External_Job_Posting_Start_Date": "2026-08-03", "Job_Description": "About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Position: Named Account Executive, Malaysia
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Our Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Malaysian market.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Language: Fluent in Bahasa Melayu to converse with clients in the Malaysia market.
Excellent interpersonal and communications skills.
Sales Methodology Education.
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Account Executive - Financial ServicesWe are currently looking for an experienced and driven Key Account Manager with knowledge of technology and solid business-to-business sales and account management experience. You will be selling our entire portfolio of products to a set of key accounts in the Financial Services industry.
Salesforce offers a fast-paced, innovative environment where you will be empowered to sell business applications solutions and be set up for success. Our goal is to build an organization of experienced, customer oriented Account Executives, committed to our mission and focused on customer experience, but able to balance this with a respectful, healthy environment and lifestyle.
At Salesforce, integrity and reliability are as important as talent and effort.Your impact:
Required Skills:
We believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives.
At Salesforce Professional Services organization, we focus on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. Our team is made up of thousands of the world’s leading Salesforce experts.
Come and be part of our team! Read more details below and apply if you feel this opportunity is for you!
YOUR IMPACT: Responsibilities
We are looking for star implementers! You will be responsible for the successful development of Salesforce solutions for our customers. These technologies include but are not necessarily limited to Salesforce.com. Some of the names that might ring a bell are APIs, Apex, Lightning Web Components, Mobile Development Technologies, Integration, ETL, and low code configurations (Point and click). Here are some main responsibilities of the role:
* Manage the implementation of standard configurations and custom development, and data migration elements of a Salesforce implementation;
* Develop and deliver implementation to our customers, following solutions designed by our architectural layer;
* Understand a project's needs and deep dive to debug technical implementational issues;
* Liaise with Salesforce product teams to support client implementations;
* Work in an agile and collaborative environment and following our methodology;
* Working remotely, while collaborating with global teams for delivery across geographies.
MINIMUM QUALIFICATIONS
* Basic understanding of any programming language. JavaScript, Java, and Apex are preferred;
* Basic front-end development skills (HTML/CSS/JavaScript) LWC is a plus;
* Basic understanding of a version control system, Git is preferred;
* Familiarity with branching model. Git Flow is preferred;
* Proven analytical and problem-solving skills;
* Basic understanding of REST and SOAP API;
* Basic understanding of Agile methods;
* Basic knowledge of Salesforce settings and tools, such as Lightning App Builder, Flow, etc., is a plus;
* Salesforce Associate Certified/Admin and being Ranger in Trailhead is a plus;
* Your spoken English and Spanish language skills will be essential in keeping customers informed of progress and dealing with any concerns.
Soft-Skills
* Project skills
* Commitment to time and tasks
* Effective communication
* Empathy
* Work well in group
* Organization or planning
* Flexibility
* Desire to work in a fast-paced, challenging environment
* Highly motivated and results-oriented
* Active listener and Excellent communications skills
OUR TEAM VALUES
* TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability
* LEADERSHIP: Be a great manager, focused on people development and wellbeing
* TEAM PLAYER: Proficient at collaboration and working with members of a team
* COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
* LEARNER MINDSET: Proactively looks for knowledge and ways to learn continuously, influencing positively the learning environment
* ACTIVE LISTENING: listening actively with empathy and taking actions based on feedback
As a Named Account Executive, you would be responsible for generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide xRM, analytics, and application platform initiatives.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts,
• Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives,
• Coordinate internal resources to meet customer business needs,
• Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AE’s, Prime AE’s, Cloud AE’s, etc.) to ensure strategic alignment.
• Share value proposition for existing and/or new customers,
• Drive growth within new and existing assigned accounts
Education Requirements:
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.
You will work closely with your customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Platform to evangelize the solution that will help them reach their business goals and blaze new trails within their organizations.
You will contribute to our business growth in a fast paced, collaborative, and fun atmosphere, as a valued member of our Ohana.
Required Qualifications:
Aerospace Named Account Executives require 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience with a proven track record of success focused on selling into Government System Integrators. Strong preference for candidates living in DMV area.
Preferred Qualifications:
Across all sales teams, we are looking for the following attributes:
Proven Track Record of Achievement
Planning and Closing Skills
Large Deal Experience
Software Sales Experience
Consultative Selling Experience
Prospecting Skills
Strong Communication Skills
Strong Business Acumen
Competitive Spirit
Ability to Collaborate
Resourceful
Coachable
Drive for Results
Ability to work in fast-paced, team environment
Strong Executive Presence
Experience Articulating ROI
Solution Selling Ability
Strong Discovery Skills
Objection Handling Skills
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
**This job will be posted until 8/31/2026
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Named Account Executive, Aerospace", "Job_Requisition_Primary_Location": "Virginia - Mclean", "Job_Requisition_Ref_ID": "JR354310", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $141,550 - $189,350 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $155,700 - $208,300 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Virginia" ], "Locations": [ "Mclean" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Indiana---Indianapolis/Social-Media---Influencer-Manager_JR354287", "External_Job_Posting_Start_Date": "2026-08-03", "Job_Description": "Salesforce is seeking a dynamic, strategic, and creative Social Media Manager to own our social media presence and build a best-in-class influencer program for our flagship product, Agentforce.
In this role, you will be responsible for shaping our brand identity across all social platforms. We are looking for an expert who is equally skilled at crafting platform-native content strategies and managing a robust portfolio of creator and executive partnerships. You will define how our brand shows up in the social landscape and empower our employees and partners to amplify that narrative effectively.
Key Responsibilities
Social Media Strategy & Execution:
Develop and execute a high-impact social media strategy across key platforms (LinkedIn, X, YouTube, etc.).
Manage day-to-day social media planning, content calendaring, and active community engagement.
Lead social media planning for major product launches, high-profile events, and key company initiatives.
Curate and oversee the LinkedIn newsletter as a premier owned-media channel.
Influencer & Advocacy Leadership:
Build and scale an employee advocacy program that empowers Salesforce employees to become authentic brand ambassadors.
Manage strategic creator partnerships and external content collaborations.
Collaborate with executives to develop and maintain their thought leadership presence on social media.
Cultivate and manage relationships with key industry voices and analysts to enhance brand credibility.
Cross-Functional Collaboration: Partner closely with Product Marketing, Campaign, Event, Content, and Creative teams to identify and execute on high-value social opportunities.
Analytics & Optimization: Track, analyze, and report on key performance metrics to optimize strategies and demonstrate clear business impact.
Trend Monitoring: Maintain a deep understanding of platform trends, algorithm shifts, and emerging social channels to ensure we remain at the forefront.
Experience & Skills Required
Proven Track Record: 5+ years of experience in social media or influencer marketing.
Strategic Expertise: Deep working knowledge of social media best practices across all major platforms.
Program Development: Demonstrated success in building or scaling influencer or employee advocacy programs from the ground up.
Exceptional Communication: Strong writing skills with an ability to craft compelling, high-converting posts for complex enterprise products. (Portfolio submission required).
Technical Proficiency: Proficiency with design tools such as Figma, Photoshop, and Canva. (Bonus: Video editing capabilities).
Stakeholder Management: Strong relationship-building skills, with the ability to manage complex relationships with executives, creators, and external partners.
Analytical Mindset: A data-driven approach to strategy, with fluency in social analytics tools.
Adaptability: Proven ability to thrive in a fast-paced environment and pivot quickly as priorities evolve.
The Slack Growth Marketing team operates one of the most successful Product-Led Growth (PLG) engines in software, fueling one of the largest and most dynamic self-serve funnels in B2B SaaS. Now, we are pushing the boundaries of what's possible by building the industry's most advanced, AI-driven, multi-channel lifecycle engine. We are looking for a Senior Lifecycle Automation Manager to help pioneer this next frontier.
This is a unique builder's mandate at global scale. We are looking for an A-player who is inherently curious, highly technical, and ready to leverage AI, predictive scoring, and Agentforce to architect autonomous growth loops. In this role, you are empowered to act as a strategic owner—expected to independently dive into product telemetry, discover net-new expansion opportunities, and directly drive material business impact for Slack's Self-Serve motion. If you love pioneering behavior-based triggers and leveraging complex data architecture to scale a world-class user journey, this is the role for you.
Responsibilities & Impact
Independent Revenue Ownership: Proactively dive into product telemetry and user data to discover, design, and execute multi-channel strategies that drive measurable Self-Serve ACV, NNAOV, and retention. You own the business outcome, not just the campaign execution.
AI-Driven Automation & Agents: Aggressively identify and eliminate manual marketing workflows. Leverage AI tools and Agentforce to automate campaign localization, A/B test analysis, and routine reporting.
Advanced Audience Building: Leverage Salesforce Marketing Cloud (SFMC) and native AI to build complex, dynamic audience lists and segmentation. Move the team away from static targeting to predictive, hyper-personalized cohorts.
Multi-Channel Orchestration: Design and execute behavior-triggered journeys across a modern Customer Engagement Platform (Email, Push Notification, In-App Messaging), shifting our dependency away from manual engineering sprints to marketer-led automation.
Predictive PLG Interventions: Partner with Data Science to pipe predictive AI scoring (e.g., MadKudu) and verified web data directly into our automation platforms to identify high-intent upgrade cohorts (PQLs) and at-risk churn segments before the user acts.
Cross-Functional Leadership: Partner closely with Marketing Ops, Product Management, and Data Science to define the technical requirements needed to scale our lifecycle infrastructure.
for scalingusers actRequired Skills
Experience: 5-7 years of lifecycle automation, growth engineering, or highly technical marketing operations in a B2B SaaS/PLG environment.
The Technical Bar: Must be highly technical, naturally curious, and comfortable operating at the intersection of marketing, data science, and AI.
AI & SFMC Fluency: Proven track record of leveraging AI tools and Salesforce Marketing Cloud (SFMC) to automate marketing processes, segment complex audiences, and generate predictive insights.
Independent Execution: Demonstrated ability to independently source and drive material business results (ACV/Revenue/MAU) without relying on prescriptive, top-down execution briefs.
PLG Expertise: Deep understanding of product-led growth principles and experience in leveraging product signals to drive customer acquisition, activation, and seat expansion.
Multi-Channel Marketing: Demonstrated experience planning and executing automated programs across Email, Mobile Push, and In-App messaging.
Analytical Rigor: Advanced analytical skills including complex A/B testing, cohort analysis, conversion rate optimization, and familiarity with unified event architecture.
Communication Skills: Effective communication with peers and senior leaders, capable of translating complex technical concepts into clear business outcomes.
BA/BS degree
Preferred Skills
Familiarity with predictive scoring models (e.g., MadKudu) and identity resolution frameworks.
Advanced SQL or similar data querying capabilities.
Experience evaluating, migrating, or integrating modern Customer Engagement Platforms (e.g., Braze, Iterable).
Expertise working in high-velocity self-service growth businesses.,
The ES People and Payroll Specialist is a member of a globally diverse Employee Success (ES) People Services team, supporting geographically dispersed employees through expert guidance on payroll, benefits, HR policy, and employee data. This role can be based in Atlanta, GA or Indianapolis, Indiana, and partners closely with employees and managers across the organization to deliver a seamless, high-quality HR experience using Salesforce technology.
What You'll Actually Be Doing
You're Our Person If...
Even Better If...
About Slack
Slack is the work operating system that brings your people, apps, processes and data together with trusted generative and agentic AI, fueling productivity for every employee in every role. Millions of people work in Slack every day with global teams, partners and customers, sending over 700 million messages and automating processes with over 3 million workflows daily. As part of Salesforce, Slack is where Agentforce, an always-on digital workforce, works alongside your teams and amplifies the impact of sales, service, HR, IT and more. To learn more and get started with Slack, visit slack.com.
The Role:
We are seeking a highly analytical and technically proficient Sr. Data Analyst, Marketing Performance to be a foundational partner in driving data-driven decisions across our Slack marketing organization.
This is a hands-on, execution-focused role prioritizing technical mastery in data manipulation and visualization. You will be the technical specialist who translates complex, raw data into robust, automated data solutions and actionable visualizations that power our understanding of marketing efficiency, ROI, and customer lifetime value. If you are a Data Ninja Guru in SQL and Tableau/Power BI, thrive in a fast-paced tech environment, and are driven to deliver strategic insights—this is your chance to build and own the end-to-end data lifecycle for a high-growth marketing team.
What You'll Do (Key Responsibilities):
The successful candidate will be a blend of a Data Expert and a Strategic Analyst, driving technical execution and collaboration across the following key areas:
1. Data Modeling, Preparation, and Automation (The Technical Foundation)
Architect and Model: Design, develop, and maintain scalable and reliable data models using expert-level SQL to harmonize data from various marketing platforms (e.g., ad platforms, CRM, web analytics) in partnership with Data Science and Data Engineering.
Data Transformation (ETL/ELT): Utilize data preparation tools (e.g., Tableau Prep or comparable visual ETL/data wrangling solutions) to structure, clean, and automate the flow of marketing data, ensuring its accuracy and readiness for analysis.
Data Integrity: Be the owner of marketing data quality, ensuring consistent tracking, proper joins, and reliable data lineage within our cloud data warehouse (e.g., Snowflake, BigQuery).
2. Reporting, Visualization, and Storytelling (The "Ninja Guru" Output)
Dashboard Development: Build and maintain insightful, scalable dashboards and reporting solutions (using Tableau) that clearly communicate key performance indicators (KPIs) and strategic recommendations to stakeholders.
Actionable Insights: Move beyond simple dashboard maintenance to deliver strategic insights. Present complex data findings to non-technical stakeholders, driving alignment and fostering a culture of data-driven decision-making.
3. Strategic Performance Analysis (The Business Impact)
Deep-Dive Analysis: Utilize deep SQL skills to query, join, and model large datasets to conduct rigorous deep-dive analyses into marketing campaign performance, channel efficiency, and customer funnel conversion.
Experimentation: Support the design and analysis of A/B tests and experimentation frameworks to measure the incremental impact of marketing initiatives and validate strategic hypotheses.
What You'll Bring (Required Skills & Qualifications)
Experience: 5+ years of progressive experience in a Marketing Analytics, Business Intelligence, or Performance Reporting role, ideally within a Tech Company environment.
Education: Bachelor’s degree in a quantitative field (e.g., Analytics, Statistics, Computer Science, Economics) or equivalent practical experience.
SQL Mastery (Non-Negotiable): Demonstrated ability to write complex, highly optimized queries, perform sophisticated data modeling, and build repeatable data transformations. Experience with cloud data warehouses (e.g., Snowflake, Google BigQuery, or Redshift) is required.
Visualization "Ninja Guru" (Highly proficient): Deep experience with Tableau/Power BI/Looker for creating and managing enterprise-level, high-impact dashboards and reports.
Data Preparation/ETL Tools: Direct experience using Tableau Prep or comparable visual ETL/data wrangling tools (e.g., Alteryx, Informatica).
Domain Knowledge (Highly Preferred): Deep functional understanding of digital marketing channels (Paid Search, Paid Social, SEO, Email) and core concepts like multi-touch attribution, LTV, ROI, and CAC.
Business Acumen: Strong ability to translate technical data findings into strategic, business-focused recommendations.
Communication: Excellent communication, organizational, and project management skills.
Detail-oriented with strong time management and project prioritization skills, operating in an unstructured environment
Experience working with cross-functional teams and stakeholders
Nice-to-Have Skills
Programming: Hands-on experience with Python or R for advanced analysis and data manipulation is a plus
Salesforce experience and product knowledge is a plus
Marketing Tools: Experience with Marketing Technologies and datasets via tools like Google Analytics, Marketing Automation (Marketing Cloud, Marketo, Hubspot, etc.), CRM (Salesforce), and Paid Media channels (LinkedIn, Meta, X, Youtube, etc.)
Come join Salesforce and a team at the heart of driving healthy and successful revenue growth! As a Deal Desk Manager, you will be responsible for delivering deal structuring and pricing support for our Thailand market. You will focus on mitigating risks and finding improvement opportunities within both complex transactions and more broadly within sales territories by leveraging the power of data driven insights. You will also generate and drive solutions that help our Deal Desk and deal processes scale to support the constantly evolving needs of our business.
Partner in a trusted advisor capacity to senior Sales Leadership, account teams and other internal partners
Review and vet complex deals on behalf of Deal Strategy & Pricing and Sales Executives
Guide Sales on the pros/cons of a wide range of deal structures, manage risk within contractual terms and structure, and take ownership of final approval decisions
Demonstrate critical thinking and analytical rigor. Demonstrate the ability to identify variables risks and opportunities within a deal, and influence the deal with your recommendations as variables change
Partner with account teams to develop concession strategies that both optimize revenue and protect margins
Lead org-wide project deliverables. Represent our org's point of view in cross-functional projects, by communicating progress, findings and recommendations
Partner with product teams on optimal pricing models and strategies for new products and bundled solutions
Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions
Enable Sales on best practices for optimized pricing and deal structures
Collaborate with Finance, Legal and Operations departments to optimize contract terms and close deals
Manager: 7+ years of professional experience in pricing, commercial strategy, financial analysis, consulting, or a related field.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Superior analytical background with strong problem-solving skills
Highly effective communication skills, including written and verbal
Ability to build relationships and work collaboratively to drive results
Capable of explaining concepts clearly and credibly across all levels of the organization
High level of attention to detail
Ability to work in a fast-paced environment while managing & prioritizing competing demands
Adept at thinking on your feet amidst ambiguity
Proven experience leading and influencing at various levels across the organization
Ability to handle conflict and navigate discussions to productive outcomes
Proficiency in using AI-powered tools to support deal analysis, pricing optimization, and deal approvals.
Ability to interpret and act on AI-generated insights to drive deal recommendations
Experience in a pricing function is a strong plus
Experience leveraging AI/ML tools (e.g., Salesforce Einstein, Agentforce, Slackbot, Claude, Gemini or similar) for sales analytics and revenue intelligence
Familiarity with prompt engineering or working with large language models (LLMs) to automate deal desk workflows.
The Experience
We're building a new internal cloud platform for network security controls and management. Our mission: develop highly-available, performant distributed systems that provide security at the network level across Salesforce's public cloud — microsegmentation, network policy distribution, access control, distributed firewalls, and DDoS prevention. Our scope spans VMs and containers across cloud compute substrates.
We're a team focused on securing Salesforce's public cloud at the network layer. We design and operate platforms that enforce security policy across a multi-cloud, multi-substrate environment. If you're passionate about distributed systems, networking, and building security infrastructure at scale, reach out!
Architect and implement distributed systems for network-level security controls — policy management, ACL enforcement, distributed firewalls, and DDoS/network protection
Develop microservices to support our network security platforms at cloud infrastructure and distributed platform levels
Research and implement networking security solutions for intra and cross-region network flows
Operate security platforms in a full DevOps model — you build it, you run it
Elevate engineering excellence through code reviews and mentorship
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (human or AI-generated) for correctness, quality, security, and performance.
You're Our Person If You Have:
2 years in SaaS, PaaS, or IaaS software development
2 years in a high-availability 24/7 environment (cloud platforms a plus)
A demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows.
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Proficiency in Go, Java, C++, or Python
A related technical degree is required.
Even Better If You Have:
Network security platforms — segmentation, ACLs, DDoS protection
Cloud network architecture (VPCs, security groups, NACLs, transit gateways, PrivateLink)
Cloud security services (AWS Shield, WAF, Azure Firewall, GCP Cloud Armor)
Container networking and service mesh (Cilium, Calico)
Strong fundamentals in networking protocols (TCP/UDP, DNS, DHCP, HTTP/HTTPS) and the OSI model
Auth frameworks (SSO, SAML, OAuth), secure transport (TLS/SSL), and identity management (certs, PKI)
DevOps orientation — you test, monitor, deploy, and maintain what you build
＊本職種は障害者手帳をお持ちの方を対象としています。
【組織概要】
私たちは、韓国のお客様に向けて、ご利用中のサービスが安定して動き続けるためのサポートを提供しているチームです。
多様なバックグラウンドを持つメンバーが、それぞれの個性や強みを活かしながら、互いに協力し合って業務を進めています。一人ひとりが能力を最大限に発揮できるよう、必要な配慮やサポート体制を整えながら働ける環境づくりを大切にしています。
IT業界でのキャリアを築きたい方、誰かをサポートすることにやりがいを感じる方のご応募をお待ちしています。
【職務概要】
韓国の顧客からの電話・チケットによる技術支援の問い合わせを、適切な担当者へつなぐ業務が中心です。
また、韓国語と日本語の相互翻訳を通じて、韓国のお客様と日本のエンジニアとのコミュニケーションを支援します。
将来的には、テクニカルサポートで使うツールやプロセスを担うオペレーションスペシャリスト、または直接技術支援チケットを担当するエンジニアへと、専門性を広げることも可能です。
【主な役割と責任】
PCを中心に、電話・Slack（チャットツール）・Salesforce（顧客管理システム）・Google Workspaceなどを使用し、以下を担当します。
電話対応：韓国のお客様からの問い合わせ電話を受け付け、内容に応じて直接回答するか、エンジニアへ連携します
問い合わせ対応：韓国のお客様からの新規問い合わせ（Web上のチケット）を定期的に確認し、内容を仕分けたうえで適切な担当チーム・エンジニアへ連携します
翻訳：翻訳ツールを活用しながら、韓国語でご連絡いただくお客様と、日本語で対応するエンジニアの間の翻訳をサポートします
専門スキル取得：需要の高いITサポートの知識・スキルを基礎から身につけられます
対韓国業務経験：韓国語を活かした実務経験を積むことができます
安心のチーム体制：わからないことはいつでもチャットで質問できます。一人で抱え込まず、チームで協力しながら業務を進めます
キャリアアップ：ご自身の意欲に応じて、テクニカルサポートやオペレーションスペシャリストなど、専門性を高めるキャリアを目指せます
韓国語での会話が可能な方（日常会話〜業務会話レベル）
電話でのお客様対応が可能な方
基本的なPCスキル（Word、Excel、メール、Web検索などが問題なく行えるレベル）
チームメンバーと主にチャットで円滑にコミュニケーションが取れる方
IT業務、または誰かをサポートする仕事に興味・関心がある方
英語の読み書きが可能な方（マニュアル・ツール画面の確認程度）
【歓迎要件】
ITサポート、ヘルプデスク、営業事務などの実務経験
Salesforce、Slack、Google Workspaceなどのツール使用経験
＊選考にあたって合理的配慮が必要な方はこちらのEmailアドレス宛にお知らせください。 pwd@salesforce.com
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Junior Technical Support Engineer (Triage)【障害者採用】", "Job_Requisition_Primary_Location": "Japan - Tokyo", "Job_Requisition_Ref_ID": "JR354371", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Tokyo" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Marketing-Solutions-Engineering-Specialist---French-Speaker_JR354372", "External_Job_Posting_Start_Date": "2026-08-04", "Job_Description": "Salesforce is seeking a highly motivated and experienced Marketing Solution Engineer Specialist to join our team in Dublin, supporting Small and Medium Business customers. This role sits at the intersection of digital marketing strategy and technology, acting as a trusted advisor who architects unified data strategies using Data360 to power personalized customer engagement across the full digital marketing portfolio, spanning Agentforce Marketing Solutions for AI-driven, agentic customer communications. This includes and is not limited to Marketing Cloud Next for omnichannel journeys, Salesforce Personalization for real-time offer and content decisioning, Marketing Intelligence for cross-channel analytics, and Salesforce Loyalty for developing and building trusted long-term customer relationships.
We're looking for someone who is passionate about technology, a creative problem solver, and a compelling storyteller who understands the power of data.
What You'll Actually Be Doing
Take on complex business challenges, using research and business assessment to define problems, generate ideas, identify opportunities, and recommend actionable next steps.
Collaborate with business stakeholders and technical teams to develop comprehensive solutions and customer roadmaps for Agentforce Marketing and Data 360 and how they enable customers to create hyper-personalized customer experiences.
Showcase Agentforce Marketing and Data360 through compelling software demonstrations and rapid prototyping, and deliver executive-level presentations that bring connected, data-driven customer experiences to life.
Construct future-state customer journey strategies and long-term technology roadmaps, partnering with the customer, Account Executive, and Partners on discovery, analysis, and data-activation recommendations, including how emerging capabilities from Contentful and Qualified extend the Agentforce Marketing stack.
You're Our Person If...
You have proven experience in a role such as Solution Engineering, Digital Marketing, or Customer Success with Salesforce technology or technical consulting, with a strong focus on marketing technology and customer engagement solutions.
You have a strong technical understanding of data-driven solutions, including Data 360 and customer data platforms.
You are "high-impact" minded blending Deal Making, Deal Closing, and Driving Ongoing Value — following clients through creating, activating, using, and expanding solutions, with a strategic data + AI lens
You have excellent communication and presentation skills, with the ability to persuasively present complex technical and data-centric concepts to audiences ranging from technical teams to C-level executives.
You have a proven ability to develop and articulate a strategic vision for using marketing and data technologies to drive business outcomes.
You are fluent in English and at least another major European language
Even Better If...
You have knowledge of programming languages and at least two years of hands-on experience with Agentic marketing solutions.
You have experience in deployment, meaning whatever you are solutioning for a client has a production-grade prototype in mind.
You are AI versed and lean into coding agents, vibe coding that are shaping any asset, deliverable while focusing on scale but always having the actual understanding of the configuration and architecture of the components in mind
You stay current on Customer Data Platform trends and data-driven marketing, and enjoy acting as a thought leader in the marketing technology space.
You have a track record of working effectively with cross-functional teams, including sales, product management, and customer success.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,
ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The
world of work as we know it is changing and we're looking for Trailblazers who are passionate about
bettering business and the world through AI, driving innovation, and keeping Salesforce's core
values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era?
You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role
As a reflection of our continued growth in the Middle East region, we are hiring a high performing,
result-oriented Corporate Counsel to join the Salesforce Commercial Legal team in EMEA, to
support sales to customers primarily in the United Arab Emirates (UAE) and the broader Middle
Eastern region.
The Commercial Legal team delivers innovative, trusted and world-class legal services to advance
and protect Salesforce's interests while creating a fulfilling work environment for our legal team.
We are talented, diverse, collaborative and fun. We use our unique characteristics and the values
we share to meet our challenges every day.
This position will be based in the Dubai office.
Key Responsibilities:
Generally advise on UAE and other Middle East countries’ laws, regulations and
procedures, as well as help properly strengthen and orient our contractual, operational and
business regional offering to meet our targets and embrace the contemplated business
growth.
Draft, negotiate, and advise on strategic technology service agreements with commercial
and public sector customers and partners.
Provide legal support for local and regional services and initiatives, offering ongoing legal
counsel, regulatory interpretation, and guidance for executives and other business and legal
team members on a variety of matters related to the sale of cloud-based, on-prem and
professional services.
Closely cooperate with other departments, including privacy, government affairs, security
and compliance to ensure agreements are consistent with internal policies and processes.
Provide legal and commercial advice in relation to existing contracts and provide support in
the event of any disputes or potential disputes.
Provide support in answering public market surveys, RFIs/RFPs, including collecting
relevant information internally.
Assist in developing training materials and provide training to the business on relevant
legal topics and best practices.
Actively contribute to the EMEA Commercial Legal team’s ongoing development of
knowledge, skills and processes.
Participate in cross-regional team projects.
Preferred Qualifications
Master Degree from a highly regarded university; LLM or additional abroad studies in an
English-speaking country are a plus.
Qualified Lawyer within a major jurisdiction and/or UAE is a plus.
Substantial experience and knowledge of UAE law and major common law jurisdictions
relating to commercial and technology contracting.
Minimum 5-year PQE in a reputable law firm or as in-house commercial counsel in a large
organization operating in the Middle East and supporting IT contracts’ negotiation,
including public procurements activities.
Required skills & experience:
Fluent in English and Arabic.
Experience in cloud computing is a must. Previous exposure to public procurement would
be an advantage.
Substantive expertise in AI, data privacy and intellectual property laws. US revenue
recognition knowledge would be a plus.
Outstanding legal drafting skills in both Arabic and English, rigor and strong legal
reasoning.
Excellent verbal communication and negotiation skills.
Can-do attitude, pro-active, autonomous, resilient, adaptable, eager to continually learn
and develop professionally.
Highly responsive and service-oriented attitude. Ability to handle pressure and provide
thoughtful recommendations.
Ability to organize, prioritize and manage deadlines, in a fast pace, rapidly evolving and
demanding industry and work environment.
Team spirit and collaborative attitude.
Ability to develop and maintain strong working relationships with demanding internal
clients.
Innovative and committed to developing innovative solutions to better serve our
customers.
About the Role:
For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
Our Customer Success Managers (Manager, Snr Manager or Director levels) serves as a named resource and partner for the Salesforce Signature customer organizations. They orchestrate all deliverables their customer is entitled to, including coordinating the day-to-day customer Signature experience from onboarding through Signature contract renewal and expansion. They develop deep relationships with their customers’ team members and pair that with relevant industry knowledge to improve implementation health. The role will also partner across Salesforce to provide a unified Signature experience for our customers.
Responsibilities
Effectively orchestrates Signature experience across more sophisticated, multi-org, single-cloud customers with single-cloud product expertise and industry-relevant experience
Aligns with and leads Business and Technical stakeholders, Account Success team, and other internal partners around customer goals ensuring value is delivered through Signature
Single point of customer accountability covering only Signature-entitled customers building and maintaining strong, trusted relationships with customers
Drives Customer Success Score metrics for customers and handles Escalations and Red Accounts
Experience and Skills
Experienced professional with min 10+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture.
Knowledge of Salesforce product and platform features, capabilities, and standard methodologies as well as a good understanding of enterprise architecture principles
Technical expertise with one or more Salesforce clouds (Sales/Service CRM, Agentforce, Data Cloud) in solution design, project delivery, or implementation.
Strong consultative skills, deep curiosity, and confirmed results working as a Trusted Advisor to drive business value for customers. Prior Salesforce experience in solution design, implementation, consulting is mandatory.
Strong oral and written communication skills in both Bahasa Melayu and English — ability to engage with clients and stakeholders across Malaysia and Singapore effectively.
Experience in running Salesforce related digital transformation program banking and financial services is highly desirable.
Outstanding communication skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influencing at all levels of the organization
Ability to facilitate difficult discussions and be adept at handling objections.
#LI-Y
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Customer Success Manager, Malaysia", "Job_Requisition_Primary_Location": "Singapore - Singapore", "Job_Requisition_Ref_ID": "JR354628", "Time_Type": "Full time", "Countries": [ "Singapore" ], "Regions": [ "Central Singapore" ], "Locations": [ "Singapore" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Senior-Director--Product-Management_JR354726-1", "External_Job_Posting_Start_Date": "2026-08-03", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "In office expectations are 36 days a quarter
", "Job_Family_Group": "Product", "Job_Posting_Title": "Senior Director, Product Management", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR354726", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California" ], "Locations": [ "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---Palo-Alto/Senior-Data-Scientist---Applied-AI_JR354603", "External_Job_Posting_Start_Date": "2026-08-04", "Job_Description": "About the Team
Our Data Science team builds the next generation of enterprise AI systems powering conversational agents, voice experiences, language models, and intelligent automation. We work across the entire AI stack, from data and model development to evaluation, safety, and production optimization, to deliver reliable, trustworthy AI at enterprise scale.
We're looking for a Senior Data Scientist who is passionate about applying machine learning, statistics, and generative AI to solve complex real world problems. You'll work closely with engineers, product managers, researchers, and business stakeholders to build, optimize, and evaluate AI systems that deliver measurable customer impact.
Responsibilities
Preferred Qualifications
Preferred Skills
What Makes You Successful
You're a hands on technical expert who enjoys solving challenging AI problems through data, experimentation, and machine learning. You combine strong analytical thinking with practical engineering skills and are comfortable working across the full AI lifecycle, from data curation and model optimization to evaluation and production deployment. You thrive in collaborative environments, communicate effectively with diverse stakeholders, and are driven to build AI systems that are reliable, scalable, and deliver meaningful business and customer value.
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Senior Data Scientist – Applied AI", "Job_Requisition_Primary_Location": "California - Palo Alto", "Job_Requisition_Ref_ID": "JR354603", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California" ], "Locations": [ "Palo Alto" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---San-Francisco/Software-Engineering-PMTS---Data-Platform_JR354685", "External_Job_Posting_Start_Date": "2026-08-03", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "Own the data and intelligence architecture for AgentExchange — the marketplace where partners list, sell, and operate Agentforce, MuleSoft, Tableau, and Slack solutions. You are the most senior technical voice for data on the platform.
About the Team
The AgentExchange Data Services team owns the data infrastructure, telemetry pipelines, marketplace measurement framework, partner analytics platform, and the ML-powered signals that give partners, customers, and Salesforce leadership real-time visibility into how the ecosystem is performing. The team owns product telemetry, self-service metrics, GMV and attrition models, NPS and effort-score measurement, and the Lead Scoring Model for AgentX partners.
Why This Role Exists
AgentExchange runs on telemetry, partner analytics, and ML signals — and today they live in fragmented pipelines and destinations. We need an architect to consolidate them into one trusted data platform, define the contracts every team builds to, and architect the LLM- and agent-native layer that turns marketplace data into intelligent experiences for partners, customers, and Salesforce leadership.
This is a role at the intersection of architecture, strategy, and execution. You will engage with executive stakeholders, represent the data platform in cross-org architecture reviews (VAT), and set the long-term technical direction every data engineer and ML practitioner on the team works toward.
What You'll Own
End-to-end data architecture. Canonical data model, destination consolidation, telemetry taxonomy, and the 18-month roadmap for the AgentExchange data platform.
Pipelines and contracts. Streaming and batch ingestion, schema governance, data contracts enforced across every AgentExchange engineering team, and pipeline reliability SLOs.
Self-service analytics. Partner Console, GMV / attrition / install / search dashboards, customer and partner effort scores — built on Data 360 and Tableau Next.
ML platform. Feature store, training and serving infrastructure, evaluation, and monitoring. Sponsor the Lead Scoring Model for AgentX partners and the next wave (attrition, GMV forecasting, solution-pack recommendations).
LLM and agentic data layer. Architect how agents access marketplace data safely — including MCP servers that expose curated data tools to internal and partner-facing agents, RAG over partner / listing / telemetry corpora, embeddings and vector store strategy, and evaluation harnesses for LLM-driven insights.
Data security and governance. Set the bar for PII handling, multi-tenant isolation, row- and column-level access, GDPR / CCPA, audit, and the privacy posture of any LLM or agent surface that touches partner or customer data.
Cross-org technical leadership. Represent data in VAT and cross-org architecture reviews; align Platform Services, Search & Personalization, and Partner Experience on shared standards.
Migration leadership. Drive the data components of existing pipeline migration with zero disruption to pipelines or partner analytics.
Mentorship. Be the top technical sponsor for the Data Engineering & Analytics organization — raise the bar on craft, review designs, and grow the next generation of senior ICs.
What Success Looks Like (First 12–15 Months)
One unified analytics destination replaces today's fragmented stack; every AgentExchange team publishes against a shared contract.
Partner-facing dashboards refresh on a documented SLO, and instrumentation completeness is measurable and enforced.
An MCP-based agentic data layer is in production, with clear guardrails for what agents can read, summarize, and act on.
The Lead Scoring model and at least one new predictive surface (attrition or GMV forecasting) are in production with offline and online evaluation.
Required (The Hiring Bar)
10+ years in software / data engineering, including multi-year ownership of an enterprise-scale data or ML platform.
Deep architecture experience in at least three of: lakehouse / warehouse design, streaming + batch pipelines, dimensional and event modeling, feature stores, model serving.
Cloud-native data infrastructure: Snowflake, BigQuery, Redshift, or Databricks; AWS-based platforms.
LLM systems experience, in production: RAG, embeddings and vector stores, prompt and context engineering, offline and online evaluation, cost and latency tuning, hallucination and safety controls.
Working knowledge of MCP or equivalent tool / agent protocols, and a clear point of view on exposing data to agents safely.
Data security and governance as a first-class skill: PII classification, multi-tenant isolation, fine-grained access control, GDPR / CCPA, lineage and audit, and the security implications of LLM / agent access patterns.
Track record representing a technical domain in cross-org architecture forums and influencing direction across teams you don't manage.
Executive communication: can defend an architecture to a CTO and explain trade-offs to a PM in the same hour.
A related technical degree required.
Preferred
Salesforce Data 360, Tableau Next, Slack, MuleSoft data integration.
Marketplace or e-commerce data: GMV, attrition, conversion funnels, search signal processing.
Large-scale migrations (Heroku → cloud-native) with zero production disruption.
NPS and effort-score measurement architecture at scale.
Privacy-preserving ML (differential privacy, tokenization, synthetic data).
Agent evaluation frameworks and LLM observability (traces, eval datasets, regression suites).
Familiarity with Salesforce Platform features and best practices.
Our Engineering Values
Trust by default — secure, accessible, performant, and scalable in everything we build.
Engineering Commitment — observability, performance, and security are first-class citizens, not afterthoughts.
Curiosity and AI Fluency — we fully embrace AI across our daily engineering work, from code completion to production monitoring.
Boldness — we challenge the status quo and build the best-engineered solutions.
Ownership — we don't just ship features; we own the full lifecycle, ideation to production.
In office expectations are 10 days/a quarter to support customers and/or collaborate with their teams.
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Software Engineering PMTS - Data Platform", "Job_Requisition_Additional_Locations": "Washington - Seattle", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR354685", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Washington" ], "Locations": [ "San Francisco", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Israel---Tel-Aviv/Program-Architect_JR351944", "External_Job_Posting_Start_Date": "2026-08-04", "Job_Description": "Our Israel Professional Services team partners with the country's largest public sector and enterprise organizations to deliver transformational Salesforce solutions — from modernizing government service centers to deploying autonomous AI agents at scale. As a Program Architect based in Israel (hybrid), you will serve as a strategic advisor and platform visionary for our most complex accounts, shaping architecture decisions and driving outcomes that define how humans and digital agents work together.
What You'll Actually Be Doing
Lead enterprise-scale architecture across strategic accounts — coordinating multiple architects, aligning on solution vision, and guiding customers from requirements through delivery
Act as a trusted C-suite advisor, shaping how customers adopt Agentforce, Data Cloud, and AI-powered automation to transform their business processes
Partner with engagement managers and project teams to review implementation approaches, manage risks proactively, and ensure solutions are scalable and follow platform best practices
Grow the team and the practice — mentoring architects, contributing to pre-sales, building internal knowledge, and representing Salesforce's values through community and volunteering commitments
You're Our Person If...
You have 10+ years of experience as an architect with demonstrated leadership driving digital transformation in large, complex, matrixed organizations
You have hands-on experience across enterprise architecture domains — including cloud platforms, integration technologies, Data Cloud, Retrieval-Augmented Generation (RAG), and AI agent orchestration
You are comfortable designing and deploying AI-powered and agentic solutions, and can guide customers in evaluating and adopting emerging technologies for real business use cases
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Even Better If...
You have experience as a Senior Architect, CTO, or CIO in a mid-to-large organization, and a track record of leading enterprise application delivery on the Salesforce Platform
You hold relevant Salesforce credentials such as Salesforce Certified AI Specialist, Data Cloud Consultant, or Agentforce Architect, along with Salesforce Industries or Agile certifications (e.g., SAFe)
You have deep expertise in Web Services, Data Modeling, and enterprise integration patterns (ESBs, ETL tools, ERP, HRIS, DWH/DM integrations)
You have experience building and maintaining trusted relationships with C-level and senior decision makers across complex enterprise accounts
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing, and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.
Ready to level up your career at the company leading workforce transformation in the agentic era? You’re in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
本ポジションでは、東京近郊における従業員数200〜599名規模の中堅企業を中心としたお客様に対し、地区ごとに割り当てられたテリトリーのオーナーとして、営業戦略の立案から新規顧客への提案、既存顧客へのアップセル・クロスセルまでを担っていただきます。
主な営業先は、経営者や役員などのビジネスリーダー層です。単なる製品提案にとどまらず、お客様の経営課題や将来実現したい姿に向き合い、コンサルティング要素の強い営業活動を行うことができます。
・担当テリトリーにおいて、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー企業と連携しながら、新規顧客開拓および既存顧客の深耕を推進していただきます。
・お客様の課題解決に加え、将来的に実現したい姿やあるべき姿を捉え、Trusted Advisorとして本質的な価値提案を行っていただきます。
・製品の出荷や納品に関わる業務に多くの時間を費やすことなく、お客様の成功に向けた提案活動に集中できる環境です。
・提案先の多くはCEOクラスを含む経営層となるため、経営に直結する提案力や商談推進力を身につけることができます。
・決裁者に直接提案する機会が多いため、商談発生から契約までのスパンが比較的短く、営業として多くのクロージング経験を積むことができます。
・将来的なキャリアパスとして、General Business（従業員規模600〜1,999名）、Enterprise Business Unit（従業員規模2,000名以上）へのステップアップも可能です。
・IT業界における法人営業経験5年以上
・目標達成に向けて、案件発掘手段や優先順位付け、営業プロセスを自ら確立し、実践してきた方
・個人目標金額を持つ営業経験をお持ちの方
・自己成長意欲が高く、変化を前向きに楽しめる柔軟性をお持ちの方
・顧客第一のマインドと予算達成への強いこだわりを持ち、主体的かつアクティブに行動できる方
・従来のやり方に固執せず、新しい考え方やテクノロジーを積極的に取り入れられる方
・課題解決型の提案経験をお持ちの方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションに関する知識をお持ちの方
・スマートフォン、タブレット、ビジネスアプリケーション、ソーシャルメディアなど、新しいテクノロジーやツールを積極的に活用している方
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive, Midmarket Sales BTC Team", "Job_Requisition_Primary_Location": "Japan - Tokyo", "Job_Requisition_Ref_ID": "JR354642", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Tokyo" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Italy---Milan/Specialist-Solution-Engineer_JR354804", "External_Job_Posting_Start_Date": "2026-08-04", "Job_Description": "About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce is seeking a motivated and customer-focused Solution Engineer to join our Italy Marketing Cloud team. This role is key to helping small and medium businesses transform their marketing through data-driven, personalized experiences powered by Salesforce Marketing Cloud and Data Cloud (CDP). You will act as a trusted advisor to customers, translating business challenges into scalable digital marketing solutions and helping them adopt innovative strategies that drive growth. If you’re passionate about marketing technology, storytelling, and using data to create real impact, this is your opportunity to make a difference.
Responsibilities
Customer Discovery & Problem Solving: Understand customers’ business models and marketing challenges. Identify opportunities where Marketing Cloud and Data Cloud can deliver measurable value and growth.
Solution Design & Innovation: Collaborate with Account Executives and partners to create end-to-end solutions, including how Salesforce Data Cloud can unify and activate customer data for personalized engagement.
Engaging Demonstrations: Build and deliver impactful demos that bring Salesforce Marketing Cloud and Data Cloud to life. Use storytelling to illustrate how customers can simplify their marketing operations and scale intelligently.
Strategic Guidance: Support customers in defining their marketing maturity roadmap, connecting marketing automation, data, and customer experience into a cohesive strategy that drives results.
Collaboration & Enablement: Partner with cross-functional teams (Sales, Professional Services, Partners) and help scale knowledge across the region through enablement and thought leadership initiatives.
Continuous Learning & Thought Leadership: Stay ahead of the latest Marketing Cloud and Data Cloud innovations. Share best practices and success stories with customers and the broader Solution Engineering community.
Qualifications
3+ years in Solution Engineering, Digital Marketing, or Pre-Sales roles.
Experience with Salesforce Marketing Cloud or similar MarTech platforms is highly preferred.
Understanding of Marketing Automation, Customer Data Platforms (CDP), APIs, and integrations.
Experience with Salesforce Data Cloud is a plus.
Experience in Retail, Consumer Goods, Travel and Transportation is an advantage. Ability to translate marketing challenges into actionable solutions.
Excellent presentation and storytelling skills, capable of engaging audiences from marketing managers to C-level executives.
Curious, proactive, and collaborative.
You enjoy working in a dynamic environment, learning from others, and helping customers grow with technology.
Advanced level of English
The typical base salary range for this position is EUR 56,325 to EUR 75,375 EUR annually. Collective Bargaining Agreement: CCNL Commercio - Impiegato Level 1
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Summary
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
Key Responsibilities
Customer Accountability and Value Alignment
Strategic Advisory and Stakeholder Management
Technical Health, Adoption, and Risk Management
Minimum Requirements
Preferred/mandatory Qualifications and Skills
Cloud Specific Experience
Salesforce product certifications are a plus (external hire recommended: AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist)
Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
Distributed Systems Software Engineer - Public Cloud (Senior/Lead/Principal)
Note: By applying to the Public Cloud - Distributed Systems Software Engineer posting, recruiters and hiring managers across the organization hiring software engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship.
You will need deep experience with concurrency, large scale systems, proficiency with solving real-world data management challenges, a strong understanding of how to craft solutions that are highly available, and a proven ability to design, develop, and optimize the core back-end systems. This role also requires Advanced prompt engineering skills — the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Your Impact:
Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba
Designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers
Using and contributing to open source technology (Spinnaker, Zookeeper, etc.)
Developing Infrastructure-as-Code using Terraform
Writing microservices on containerization frameworks such as Kubernetes, Docker, Mesos
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools (Cursor, Windsurf, Claude, OpenAI API) to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance.
Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance
Eat, sleep, and breathe services. You have experience balancing live-site management, feature delivery, and retirement of technical debt
Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available
Required Skills:
A related technical degree required
3+ years backend software development experience
Deep knowledge of programming in Java, GoLang, Python, or Ruby
Experience owning and operating multiple instances of a critical service
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Experience with Agile development methodology and Test Driven Development
Experience with critical infrastructure services including, monitoring, alerting, logging, and reporting applications
Experience with distributed database system and relational databases like postgres is a plus.
Benefits & Perks
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Salesforce Information
Check out our Salesforce Engineering Site.
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
Note: By applying to this posting, recruiters and hiring managers across the organization hiring for Full-Stack Software Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Positions available: Mid Level, Senior Level.
Join our dynamic team at Salesforce and make a real impact with your code! We’re looking for passionate individuals who want to shape the future of our products and deliver exceptional experiences to our customers. Equally important is advanced prompt engineering — the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready. Come be a part of our innovative and collaborative environment, where your skills will thrive and your ideas will be valued. Apply now and let’s build something extraordinary together!
We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves. We believe that autonomous teams with the freedom to make decisions will empower individuals, products, companies, and customers to thrive.
Your Impact:
Our ideal candidate is passionate about crafting a new product to serve thousands of enterprise customers by using innovative technology and striving for the best quality and throughput.
As part of this role, you will:
Required Skills:
Preferred Skills:
Benefits & Perks:
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
Salesforce Information:
Check out our Salesforce Engineering Site.
As a BDR, you'll be a vital first connection for potential customers.
As a problem-solver, strategist, and brand ambassador, you'll be responsible for:
Generating new business opportunities by identifying and connecting with potential customers.
Developing and qualifying these opportunities through strategic, targeted outreach.
Working in close partnership with our Sales and Marketing teams to fuel our collective success.
A Day in the Life of a BDR
Work with partners across a breadth of industries and verticals
Qualifying leads, contacts and accounts to understand use case and opportunity
Maintain active engagement with new and existing leads through creative follow-up
Partner closely with Account Executives to move qualified pipeline through the sales cycle
Building a point of view on how to help qualify customers needs
Speaking to value and return on investment vs. technical functionality
Establishing credibility and trust with internal and external partners
Demonstrating adaptability and flexibility as part of an ever-growing sales organisation
Achieve monthly quota related to opportunities generated
Commit to ongoing learning and development
We're Invested in Your Growth
New to sales or stepping outside your comfort zone? That's exactly who we hire. At Salesforce, your growth is our priority. You'll be set up for success from day one with:
Structured onboarding and in-depth training on Salesforce products, sales methodology, and our proven outbound playbook
Continuous coaching from dedicated sales leaders, mentors, and a supportive peer network
A collaborative, inclusive team culture where curiosity is celebrated, questions are encouraged, and wins are shared
What We're Looking For
Clear, confident communicator; comfortable on the phone and in writing
Self-motivated and resilient, with a bias for action
Curious and coachable, with a genuine growth mindset
Able to think on your feet and adapt quickly
Track record of hitting targets or critical metrics (any field)
Prospecting or cold-calling experience is a strong plus, not a requirement
This is a sales role, and we believe in being transparent about what success looks like. Your impact will be measured through clear, achievable monthly goals for qualified opportunities and team-closed business. We're looking for self-motivated, resilient individuals who thrive in a goal-oriented environment and we'll give you the framework to hit those goals.
*LI-Y
【今回のポジションについて】
「世の中を良くすることが、ビジネスの本質」と私たちは考えています。
インサイドセールスは、あらゆる業種・業界のお客様に対して変革のきっかけを作る組織です。
お客様のビジネスに真剣に向き合い、新しいステージで力をつけたいという方が活躍しています。
経営層に電話およびEmailにて直接アプローチし、顧客の経営課題、実現したい内容などをヒアリングし
確度の高い新規ビジネス案件の創出、パイプラインの創出が主となる業務です。
ただご面談のお約束をいただいて日程調整を行うアポ隊ではありません！
【キャリアパス】
・当部門の役割は、新規案件の発掘の他に「将来のトップセールスの育成」という重要な役割を担っています。
・インサイドセールスの社員のうち、新卒3年目以内、中途採用の多くがIT業界未経験者です。当社が誇るトレーニングプログラムで、ビジョンセリング、IT法人営業としての基礎業界を学びながら、アカウント営業（外勤営業）を目指していただきます。
・SDR→BDR→アカウントセールス（外勤営業）として段階的に成長ができる明確なキャリアパスがあります。
■異業種からの採用実績例
金融、人材紹介、Web広告、インターネット、コンサルティング、製造業界など
【必須（MUST）】
・無形商材の法人営業経験を4年以上持つ方
・目標達成意欲を持つ方（未達成のときは悔しいと思える方）
・リーダとしての何らかの経験を有する方
・IT営業としてのキャリア形成を強く希望している方
【歓迎（WANT）】
・経営者レベルとの折衝経験
・CRMを使っていた経験
・自己成長意欲が高い方
・オープンで積極的なコミュニケーションをとれる方
【今回のポジションについて】
「世の中を良くすることが、ビジネスの本質」と私たちは考えています。
インサイドセールスは、あらゆる業種・業界のお客様に対して変革のきっかけを作る組織です。
お客様のビジネスに真剣に向き合い、新しいステージで力をつけたいという方が活躍しています。
経営層に電話およびEmailにて直接アプローチし、顧客の経営課題、実現したい内容などをヒアリングし確度の高い新規ビジネス案件の創出が主となる業務です。
【必須（MUST）】
・無形商材の法人営業経験を5年以上持つ方
・直販の新規開拓経験を3年以上持つ方
・論理的に思考しステークホルダーと会話できる方
・計画性をもち目標達成に向けて中長期的に活動を継続できる方
【歓迎（WANT）】
・CRMを使っていた経験
・IT業界での営業の経験
・自己成長意欲が高い方
・オープンで積極的なコミュニケーションをとれる方
・チーム、複数名での提案経験のある方
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営業先は経営者や役員などビジネスのリーダーが中心であり、コンサルティング要素の強い営業能力が求められるポジションです。
Your Impact:
・担当するテリトリーに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。
顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはC-levelとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
求める経験：
・テック業界における法人営業5年以上
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確率し、実践している方
・個人目標金額を持つ営業経験をお持ちの方
・新規開拓経験をお持ちの方
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Salesforce AI Research Labs is at the forefront of Generative AI, Natural Language Processing (NLP), and Deep Learning. Our team launched Einstein GPT — the world's first Generative AI for CRM — delivering AI-created content across every sales, service, marketing, commerce, and IT interaction at hyper-scale.
Our research has helped shape multiple generations of modern AI: we helped pioneer prompt engineering through DecaNLP; introduced BLIP, a foundational breakthrough in multimodal AI; trained state-of-the-art large language models including CodeGen; and pioneered foundation models for time series with Moirai. Today, we continue to advance the frontier of enterprise AI through innovations in reasoning engines, agent architectures, and autonomous AI systems, including the Atlas Reasoning Engine, that are redefining how enterprises reason, plan, and act.
What makes our team unique is our ability to take ideas from research to real-world impact at scale. We publish at the world's top AI conferences, open source influential research, collaborate with leading academic institutions, and work closely with product teams and enterprise customers to translate cutting-edge research into production AI capabilities used by millions of users. Our innovations continue to shape the future of Salesforce products and the broader enterprise AI ecosystem. Learn more at Salesforce AI Research.
We are looking for entrepreneurial Research Scientists who want to build, ship, and scale the next generation of Enterprise AI.
This is not a traditional research role. You will work like a founder within Salesforce — identifying high-impact research directions, prototyping cutting-edge AI capabilities, validating ideas directly with customers, and turning the strongest concepts into production-ready solutions.
You will have the freedom to propose and incubate new research ideas, access Salesforce’s global customer and product ecosystem, and quickly validate new innovations with external and internal customers and stakeholders.
We are looking for people who are comfortable with ambiguity, move with urgency, and care as much about customer adoption as technical innovation. If you want the pace and ownership of a startup, combined with the reach and resources of Salesforce, this role offers a unique opportunity to build Enterprise AI with global impact
Own and pursue ambitious, long-term research goals
Develop solutions for real-world, large-scale problems
Lead teams (as needed) to deliver on complex pure and applied research projects
Identify research directions with the potential to transform Enterprise AI.
Turn promising ideas into zero-to-one AI product prototypes.
Work directly with customers to validate needs, test solutions, and refine product direction.
Build robust models, agents, and AI systems for real-world enterprise use.
Partner with product, engineering, and go-to-market teams to bring solutions to market.
Ph.D. or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field
Publication record in top AI venues (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, ECCV, ICCV)
Experience with one or more general-purpose programming languages (C/C++, Python, etc.)
Experience with deep learning libraries/platforms (TensorFlow, JAX, PyTorch, etc.)
Experience with Python and modern deep learning frameworks
Proven ability to implement, operate, and deliver results via innovation at large scale
Demonstrated ability to conduct independent research and translate ideas into impactful systems.
Full-time industry experience in deep learning research or product
Strong experience building and applying ML models for business applications
Experience training large language models
Experience mentoring and advising other researchers
Strong programming skills (competitive programming, e.g. ACM-ICPC, or open source experience)
Experience implementing high-performance and large-scale deep learning systems
Thoughtful about AI impacts and ethics
Fantastic problem solver — ability to tackle challenges the world hasn't solved before
Excellent written and spoken communication skills
Demonstrated track record of cultivating strong working relationships and driving cross-functional collaboration
#LI-Y
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "AI Research Scientist, Singapore", "Job_Requisition_Primary_Location": "Singapore - Singapore", "Job_Requisition_Ref_ID": "JR274065", "Time_Type": "Full time", "Countries": [ "Singapore" ], "Regions": [ "Central Singapore" ], "Locations": [ "Singapore" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Colombia---Bogota/Territory-Account-Executive---SMB_JR274181", "External_Job_Posting_Start_Date": "2025-12-03", "Job_Description": "We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Guided by our core values, we help companies across every industry blaze new trails and connect with customers in innovative ways. We empower you to excel in your career, explore new opportunities, and contribute to positive change. If you believe in business as a platform for change and in companies doing well and doing good, you’ve come to the right place.
Your Mission as an Account Executive:
Manage a dedicated territory in the Emerging (1-50 employees) or Growth Business (51-300 employees) space, overseeing the entire sales cycle. You’ll coordinate multiple sales projects simultaneously and take full responsibility for your customers.
Lead the sales process to ensure delivery against key performance metrics, with a strong focus on new business sales, while rapidly growing existing accounts.
Use your solution selling expertise to respond effectively to customer needs and identify business potential, building strategic, long-term partnerships.
Strengthen client relationships through regular engagement and face-to-face meetings.
Coordinate and lead industry events and user groups to generate market interest.
Collaborate with our team of Core AEs, Sales Specialists, Business Developers, Pre-sales, and Marketers for all sales leads and opportunities.
Key Responsibilities:
Close opportunities at assigned existing accounts and drive sales at new accounts.
Drive sales within the assigned segment (SMB segments).
Acquire new logos within the assigned territory.
Speak to Salesforce offerings as they relate to customer needs and engage other Salesforce resources as required.
Effectively manage multiple accounts and sales, with support from our team to ensure a balanced workload.
What We Are Looking For:
Proven track record of success in sales.
1 to 5 years of experience in the entire sales cycle of complex SAAS solutions.
Ability to build positive relationships internally and with customers, demonstrating credibility and trust.
Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
Successful history of net new business sales, with the ability to consistently deliver against targets.
A strong drive, adaptability, and enthusiasm to build a career at Salesforce.
Advanced level of English.
What We Offer:
Competitive benefits
Employee Stock Purchase Program
Wellness and Education Reimbursement
Unlimited PTO
Inclusive Parental Leave
And more to support your well-being and growth!
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Guided by our core values, we help companies across every industry blaze new trails and connect with customers in innovative ways. We empower you to excel in your career, explore new opportunities, and contribute to positive change. If you believe in business as a platform for change and in companies doing well and doing good, you’ve come to the right place.
Your Mission as an Account Executive:
Manage a dedicated territory in the Emerging (1-50 employees) or Growth Business (51-300 employees) space, overseeing the entire sales cycle. You’ll coordinate multiple sales projects simultaneously and take full responsibility for your customers.
Lead the sales process to ensure delivery against key performance metrics, with a strong focus on new business sales, while rapidly growing existing accounts.
Use your solution selling expertise to respond effectively to customer needs and identify business potential, building strategic, long-term partnerships.
Strengthen client relationships through regular engagement and face-to-face meetings.
Coordinate and lead industry events and user groups to generate market interest.
Collaborate with our team of Core AEs, Sales Specialists, Business Developers, Pre-sales, and Marketers for all sales leads and opportunities.
Key Responsibilities:
Close opportunities at assigned existing accounts and drive sales at new accounts.
Drive sales within the assigned segment (SMB segments).
Acquire new logos within the assigned territory.
Speak to Salesforce offerings as they relate to customer needs and engage other Salesforce resources as required.
Effectively manage multiple accounts and sales, with support from our team to ensure a balanced workload.
What We Are Looking For:
Proven track record of success in sales.
1 to 5 years of experience in the entire sales cycle of complex SAAS solutions.
Ability to build positive relationships internally and with customers, demonstrating credibility and trust.
Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
Successful history of net new business sales, with the ability to consistently deliver against targets.
A strong drive, adaptability, and enthusiasm to build a career at Salesforce.
Advanced level of English.
What We Offer:
Competitive benefits
Employee Stock Purchase Program
Wellness and Education Reimbursement
Unlimited PTO
Inclusive Parental Leave
And more to support your well-being and growth!
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Guided by our core values, we help companies across every industry blaze new trails and connect with customers in innovative ways. We empower you to excel in your career, explore new opportunities, and contribute to positive change. If you believe in business as a platform for change and in companies doing well and doing good, you’ve come to the right place.
Your Mission as an Account Executive:
Manage a dedicated territory in the Emerging (1-50 employees) or Growth Business (51-300 employees) space, overseeing the entire sales cycle. You’ll coordinate multiple sales projects simultaneously and take full responsibility for your customers.
Lead the sales process to ensure delivery against key performance metrics, with a strong focus on new business sales, while rapidly growing existing accounts.
Use your solution selling expertise to respond effectively to customer needs and identify business potential, building strategic, long-term partnerships.
Strengthen client relationships through regular engagement and face-to-face meetings.
Coordinate and lead industry events and user groups to generate market interest.
Collaborate with our team of Core AEs, Sales Specialists, Business Developers, Pre-sales, and Marketers for all sales leads and opportunities.
Key Responsibilities:
Close opportunities at assigned existing accounts and drive sales at new accounts.
Drive sales within the assigned segment (SMB segments).
Acquire new logos within the assigned territory.
Speak to Salesforce offerings as they relate to customer needs and engage other Salesforce resources as required.
Effectively manage multiple accounts and sales, with support from our team to ensure a balanced workload.
What We Are Looking For:
Proven track record of success in sales.
1 to 5 years of experience in the entire sales cycle of complex SAAS solutions.
Ability to build positive relationships internally and with customers, demonstrating credibility and trust.
Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
Successful history of net new business sales, with the ability to consistently deliver against targets.
A strong drive, adaptability, and enthusiasm to build a career at Salesforce.
Advanced level of English.
What We Offer:
Competitive benefits
Employee Stock Purchase Program
Wellness and Education Reimbursement
Unlimited PTO
Inclusive Parental Leave
And more to support your well-being and growth!
We're seeking outstanding individuals to join our team as Cloud Account Executives, where your role will be pivotal in driving revenue growth and fostering enduring client relationships for both the Agentforce and Data Cloud products. Our dedication to revolutionizing customer experiences is at the heart of everything we do. As a part of our esteemed Agentforce & Data Cloud Specialist selling team, you will play a pivotal role in crafting the future of customer engagement. We are looking for professionals with extensive experience in highly technical sales with emerging B2B technologies. Collaborating with potential clients, you will dive deep into understanding their needs and challenges, showcasing how Agentforce & Data Cloud can solve their most critical business goals.
What you’ll be doing:
Employ your experience in B2B sales to identify and engage potential Agentforce & Data Cloud customer
Leverage your knowledge of the Salesforce platform, Agentforce, and Data Cloud, to craft highly tailored solutions that resonate with clients
Source and qualify opportunities that fit our ideal customer profile.
Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and determining if our product can help them
Craft and present compelling Points of View (PoVs) that underscore the tangible business value of Agentforce & Data Cloud
Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
Highlight how our solutions align seamlessly with clients' long-term strategic objectives
Utilize your ability to combine deep discovery with your own PoV to present compelling use cases that resonate with technical and business buyers
Preferred Qualifications
2-5 years of full cycle B2B Tech Sales experience. Experience selling to the SMB customer segment is a plus.
Experience with AI technologies and Cloud Data Platforms
Experience leading and growing existing and/or net new logo accounts
Experience selling to the C-suite
Ability to craft a point of view and build credibility as a ‘Trusted Adviser’ with your customers
Experience building a business case and delivering return on investment
Ability to build and deliver presentations to your customers
Ability to strategize with a large extended internal team
Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer experience, work experience, etc.)
Our investment in you
World class enablement and on-demand training - check out Trailhead.com for a sneak peek!
Week-long product bootcamp
Fast Ramp mentorship program
Weekly 1:1 coaching with your leadership
Clear path to promotion with accelerated leadership development programs
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including:
Health, life insurance, retirement saving plan
Monthly wellness allowance
Flexible time off & leave policies
Parental benefits
Perks and discounts
The Experience
The Experience
The Agentforce Specialist selling team is looking for an Account Executive with deep AI expertise and a strong track record in technical B2B sales. In this role, you will drive Agentforce revenue growth by partnering with the broader Salesforce Sales team to identify, develop, and close opportunities with mid-market and commercial customers between 200–4,500 employees.
What You'll Actually Be Doing
Salesforce is currently seeking a Manager, Technical Consulting to join our Global Delivery Centre (GDC) team. Our Manager, Technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization.
In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Industries practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team.
This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce’s Industries Cloud.
You’ll have up to 15 direct reports under your scope of responsibility.
You will be required to deliver technical work (as a technical architect) on Industries projects at 50% utilization and balance that with leading your team of Technical Consultants, Architects, and Managers.
You’ll be responsible for hiring, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs, ensuring continuous team enablement across modern AI coding environments.
Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies and Enterprise AI Architecture frameworks that drive increased business value.
Identify and lead internal critical initiatives to grow the Industries consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise, championing an AI-First Delivery & Engineering model across your delivery team.
Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
Lead Enterprise Architecture and Governance for an enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, integrate scalable predictive/generative AI elements securely, and establish a program architectural roadmap.
Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
Lead a project team of developers focused on driving optimized solutions for our clients leveraging Salesforce Industries Cloud, Service Cloud, Sales Cloud, and Experience Cloud, guiding teams on the effective use of AI development tools (e.g., Cursor, Claude, GitHub Copilot) to maintain delivery speed and code health.
Ensure the success of these teams while securing the highest CSAT and business outcomes, focusing on Performance Evaluation & ROI by defining metric frameworks to measure the business value of client AI workloads.
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders.
Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce.
Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.
10-15 years of experience leading Salesforce technical consulting projects and handling individual contributors.
5+ years of people management experience.
Strong application design skills combined with strong data, integration, and security architecture skills.
Expertise in one or multiples of → Salesforce Industries Cloud (Comms, H&I or FSC OR Revenue), Sales/Service/Experience Cloud, and Vlocity OmniStudio or respective domains, with a foundational familiarity with Agentforce architectures being a plus.
Integration Architecture (Must have)
Platform Security (Must have)
Identity and Access Management / Integration Security
Sharing and Visibility (Must have)
Data Architecture and Management (Must have)
Architectural Design Patterns
Apex Design Patterns (Must Have)
Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others).
Proficiency in English.
Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)
OmniStudio Developer/Consultant
Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies, specifically keeping pace with AI-assisted delivery trends and data compliance practices.
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
A great listener with the ability to communicate with people in diverse roles.
Proven ability to analyze, design, and optimize business processes via technology and integration.
Resourceful and innovative thinker who can work through and solve problems.
Adept at navigating/mediating conflict and fostering healthy dialogue.
Strong interpersonal skills - nurture effective working relationships with others.
Exceptional analytical skills - experience overseeing and managing business metrics, productivity, AI evaluation metrics, and outcomes.
Note: By applying to the Regional Vice President posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Regional Vice Presidents will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
Role Description:
As a Sales Leader you will be managing and developing a team of Account Executives. You will participate and lead in client and prospect meetings as well as work cross-functionally with internal partners and corporate resources as required. You will be responsible for ongoing mentoring and development of the sales team which includes recruiting, hiring and training new team members on sales process. In this role you will report on sales activity and forecast to senior sales management.
Sales Organization Description:
Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals and there are teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector, Professional Services, Slack, Mulesoft, Tableau, Marketing Cloud, Specialization Cloud, Enterprise Corporate Sales and .ORG (Non Profit & Education).
In addition, we have Core Teams that sell the entire Salesforce Platform and our Co Prime teams specialize in a specific cloud solution including but not limited to Service Cloud, Marketing Cloud, Commerce Cloud, Heroku or Quip.
Commercial Business Unit:
Mid Commercial (201 - 1000 employees)
General Commercial (1001 - 4500 employees)
Enterprise Business Unit:
Enterprise Corporate Sales (growing and managing subsidiaries within the Enterprise Parent accounts)
Select (4501 - 10000 employees)
Key (10001+ employees)
-Strategic, Strategic Enterprise, Summit (Named Accounts)
Your Impact:
The teams you lead here at Salesforce will directly impact the growth of our overall organization. You will be masterful in client engagement and impact how your customers do business in an innovative environment. You will coach your team to develop in their careers, and inspire your team to do the best work of their life.
Our Enterprise Business team focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.
Note: By applying to the Enterprise Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
You may be aligned to the following verticals and/or clouds:
Day to Day
Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both crucial team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Preferred Qualifications:
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;
Nous sommes Salesforce, l’entreprise axée sur le client qui façonne l’avenir du commerce grâce à l’IA, aux données et à nos solutions CRM. En nous appuyant sur nos valeurs fondamentales pour être toujours à l’avant-garde, nous aidons des entreprises de tous les secteurs d’activité à adopter des pratiques novatrices et à entrer en contact avec leurs clients d’une manière totalement inédite. Par ailleurs, nous vous donnons les moyens d’être vous aussi un Trailblazer, en stimulant vos performances et l’évolution de votre carrière, en vous offrant de nouvelles perspectives et vous permettant d’œuvrer pour un monde meilleur. Si vous avez la conviction que le commerce constitue le meilleur vecteur de changement et que les entreprises peuvent réussir tout en ayant un impact positif sur le monde qui les entoure, alors vous êtes au bon endroit.
Notre équipe Enterprise Business est axée sur la collaboration avec nos clients les plus importants et les organisations de 10 000 employés ou plus. Vous aurez l’occasion de travailler dans une équipe dynamique avec des clients variés et de bénéficier d’une formation et d’opportunités de carrière personnalisées.
Remarque: En postulant à l’offre de Responsable de compte d’entreprise, les recruteurs et les responsables du recrutement qui s’occupent de plusieurs secteurs verticaux et offres de cloud au sein de l’organisation examineront votre CV pour les postes de Responsables de compte d’entreprise. Notre objectif est que vous postuliez une seule fois et que votre CV soit examiné par plusieurs équipes de recrutement. Notez que certains de ces postes peuvent être au bureau, flexible au bureau ou à distance, en fonction de l’équipe.
Vous pouvez être affecté aux secteurs verticaux et/ou clouds suivants:
Missions quotidiennes
Nos responsables de compte d’entreprise interagissent avec les clients existants et les nouvelles pistes afin de vendre l’intégralité de la plate-forme Salesforce Customer 360. Ils établissent des relations positives et de confiance avec les membres clés de l’équipe et les dirigeants dans leur domaine. De plus, ils apprennent à aider les clients à tirer parti de leurs investissements Salesforce.
Vous utiliserez vos compétences pour développer des opportunités, à la fois par le biais de pistes prometteuses et par la prospection de comptes à fort potentiel.
Profil souhaité:
Travailler chez Salesforce
Travailler chez Salesforce ne se résume pas à vendre. Nous vous offrons aussi l’occasion d’apprendre. En effet, nous investissons pleinement dans votre formation en vous proposant une immersion et une intégration d’un mois, comprenant un bootcamp produit d’une semaine, un programme de mentorat, ainsi que des programmes hebdomadaires de coaching et de développement.
Avantages
Nous sommes les pionniers du modèle Pledge 1% qui fournit des produits, des subventions et des services communautaires à ceux qui en ont besoin. Nous sommes fiers de figurer au premier rang du classement « Top 50 Companies that Care » de PEOPLE et de faire partie de la liste « Change the World » de Fortune.
Nous offrons à chaque employé 7 jours de congés rémunérés par an pour faire du bénévolat ainsi qu’un don de contrepartie pour tous les dons caritatifs approuvés.
Nous offrons également d’autres avantages de premier ordre à tous nos employés, notamment :
Aménagements
Si vous avez besoin d’aide en raison d’un handicap afin de postuler à des postes vacants, soumettez une demande via ce Formulaire de demande d’aménagement.
Déclaration de publication
En tant qu’employeur, Salesforce garantit une égalité des chances en matière d’accès à l’emploi et soutient une politique de non-discrimination à l’égard de tous les employés et candidats à l’embauche. Qu’est-ce que cela signifie concrètement? Cela signifie que, chez Salesforce, nous croyons en l’égalité des chances pour tous. En outre, nous sommes convaincus que nous pouvons montrer l’exemple en matière d’égalité des chances en créant notamment un environnement de travail ouvert et exempt de toute discrimination. Know your rights: workplace discrimination is illegal (en anglais) (Connaissez vos droits : la discrimination au travail est illégale). Tout salarié ou salarié potentiel sera évalué sur la base de critères fondés sur le mérite, les compétences et les qualifications sans tenir compte de son origine, sa religion, sa couleur, sa nationalité, son sexe, son orientation sexuelle, son expression ou son identité sexuelle, son statut transgenre, son âge, son handicap, sa situation matrimoniale, son statut d’ancien combattant, son opinion politique ou toute autre caractéristique personnelle faisant l’objet d’une protection légale. La présente politique s’applique aux salariés actuels et potentiels, quel que soit le niveau d’avancement de leur carrière chez Salesforce. Elle s’applique également au recrutement, à l’embauche, à l’affectation des postes, à la rémunération, à la promotion, aux avantages sociaux, à la formation, à l’évaluation de la performance au travail, à la discipline, à la cessation d’emploi et à tout autre aspect lié à l’emploi. Chez Salesforce, chaque décision de recrutement, d’embauche et de promotion est prise de façon équitable et sur la base de critères fondés sur le mérite. La même règle s’applique en ce qui concerne la rémunération, les avantages sociaux, les promotions, les transferts, la réduction des effectifs, les rappels et la formation théorique et pratique.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Enterprise Account Executive - Canada", "Job_Requisition_Additional_Locations": "Canada - Montreal", "Job_Requisition_Primary_Location": "Canada - Toronto", "Job_Requisition_Ref_ID": "JR285647", "Time_Type": "Full time", "Countries": [ "Canada" ], "Regions": [ "Ontario", "Quebec" ], "Locations": [ "Montreal", "Toronto" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/California---Irvine/Commercial-Account-Executive--Employee-Service_JR287441", "External_Job_Posting_Start_Date": "2026-07-24", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "Overview of the Role:
We are looking for high-energy, driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our Sales Development organization as a Sales Development Representative. You will gain experience interacting with SMB clients of all levels, in a variety of industries and across the country.
* Ideal candidates should be eager to advance through a clearly defined learning and earning path.
What we are looking for :
* The Sales Development Representative will generate new business pipeline and interest primarily through prospecting inbound opportunities
* Partnering closely with Account Executives to help move along the qualified pipeline through the sales cycle
* Discovering business initiatives and acting as their internal advocate
* Building a point of view on how to help qualify customer needs
* Speaking to value and return on investment vs. technical functionality
* Building credibility and trust with internal and external stakeholders
* Learning how to anticipate and prepare for objections
* Demonstrating adaptability and flexibility as part of an ever-growing sales organization
* Researching and understanding various lines of business and identifying personas / key decision-makers within new accounts via secondary research and breaking into net new logos in assigned territory via outbound cold calling.
* Ability to showcase Salesforce value proposition and win customers against competition
Minimum Qualifications :
* 6 months - 30 months of proven track record of success in sales/business development in a target-driven environment, ideally in CRM/Saas/High-Tech
* Strong prospecting skills and ability to engage CXOs and Founders in building a value proposition for the Salesforce 360 platform.
* Long-term interest in a client-facing sales career
* Coachable and enjoys learning in a fast-paced and dynamic sales environment
* High motivation, resilience, positive attitude, and ambition to build a career at Salesforce
* Very strong communication skills with the ability to build influential relationships and deliver results in a cross-functional environment
* Very strong business acumen, Attention to detail, interest in technology and how it’s shaping businesses.
* Ability to think out-of-the-box and wow people with your interesting angles and quality work
* Ability to multitask, take initiative, priorities, and manage time effectively
* Willingness to advance in our organization by demonstrating their ability to be tenacious self-starters every day.
* Become a “Social Selling Sensei” - Develop your professional brand and engage with your prospects to build trusted relationships by providing insights tailored to their specific needs and interests
* Engineering / Master's Degree in Business Administration is preferred. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
What's in it for you?
* World - Class Training and development in the areas of sales skills, professional growth, and product knowledge
* Constant learning and knowledge sharing with some of the best complex-selling professionals in the industry
* Opportunity to make a massive impact on your customer's business by providing the best CRM solutions in the world
* Salesforce offers a fast-paced, innovative environment where you will be provided the tools, resources, and outstanding leadership to sell business application solutions and take your career to the next level!
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Our Small, Medium, and Growth Business (SMB) Account Executive team is one of the fastest-moving sales teams at Salesforce, focused on helping small and mid-sized businesses unlock the power of AI CRM. We're looking for driven sellers ready to make an impact. As an Account Executive on this team, you'll work alongside Agentforce and our full platform to help customers solve real business problems, grow revenue, and build lasting relationships. By applying to this posting, your resume will be reviewed by recruiters and hiring managers who support multiple cloud offerings and verticals across our SMB organization. Our goal is for you to apply once and be considered for open Account Executive roles across multiple teams. This role covers companies ranging from 1 to 200 employees across the following business units:
Our Small, Medium, and Growth Business (SMB) Account Executive team is one of the fastest-moving sales teams at Salesforce, focused on helping small and mid-sized businesses unlock the power of AI CRM. We're looking for driven sellers ready to make an impact. As an Account Executive on this team, you'll work alongside Agentforce and our full platform to help customers solve real business problems, grow revenue, and build lasting relationships. By applying to this posting, your resume will be reviewed by recruiters and hiring managers who support multiple cloud offerings and verticals across our SMB organization. Our goal is for you to apply once and be considered for open Account Executive roles across multiple teams. This role covers companies ranging from 1 to 200 employees across the following business units:
「戦略を、実行し、成果に変える。AIと共に」
顧客のDXパートナーとして、システム構想の策定から実際の導入・運用までを一気通貫でリードします。単なるツールの導入に留まらず、Salesforceを活用してお客様のビジネスを成功へ導くことが本ポジションの重要な役割となります。
Salesforce Architectとして、専門性を活かしたコンサルティング業務を遂行していただきます。当初は以下いずれかのロールを担当していただく想定であり、入社時の役割については選考プロセスを通じて決定します。また、入社後には個々の能力を広げられる機会があり、習得したスキルに応じて多様な役割を担うことが可能です。
組織およびシステム全体の変革構想とロードマップを策定します。
組織・業務領域変革構想デザイン
システム領域変革構想デザイン
Salesforce Org 戦略
Salesforce CTO
変革推進 / 定着化
概念実証（PoC)
要件定義からリリースまで、各フェーズにおいて支援または実務を遂行します。プロジェクトの特性に応じウォーターフォール型かアジャイル型を選択します。
プロジェクト管理
要件定義
設計
開発・テスト
移行・展開
CI/CD
Salesforce Governance
Design Authority
設計品質BestPracticeの提言・遂行支援（Design Authority）
Architecture Optimization
必須要件（Must）
実務経験
以下の領域のいずれかにおいて、5年以上の主体的な実務経験を有すること
A. 変革デザインと戦略
B. ガバナンスと最適化
C. プロジェクト推進・実行
リーダーシップ
コミュニケーション能力
基礎理解力と学習意欲
マインドセット
言語能力
AI・データ領域の実務経験
グローバル案件の遂行能力
AI活用による業務効率化の実績
総合的なアーキテクトへの成長
AI時代の先駆者としての経験
顧客の成功を通じた貢献の実感
Our Enterprise Business team focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.
Vertical
This role will be specifically selling into accounts within the Health and Life Sciences Industry which includes payers, providers, MedTech, Pharmaceuticals, and BioTech.
Note: By applying to the Enterprise Account Executive posting, recruiters and hiring managers who support multiple cloud offerings across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
You may be aligned to the following clouds:
Day to Day
Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Preferred Qualifications:
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;
Note: By applying to the Commercial Account Executive posting, Recruiters and Hiring Managers who support multiple cloud offerings across the organization hiring Commercial Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible, or remote depending on the team.
Description
Our up-market Commercial team focuses on working with exciting growing organizations of 250-10,000 employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.
Commercial Business Unit
Mid-Commercial (201 - 1000 employees)
General Commercial (1001 - 5000 employees)
Enterprise Corporate Sales (5000+ employees)
Vertical
This role will be specifically selling into accounts within the Health and Life Sciences Industry which includes Payers, Providers, MedTech, Pharmaceuticals, and BioTech.
We have Core Teams that sell the entire Salesforce Platform, and Prime teams that specialize in a specific cloud solution. You may be aligned to, but not limited to, the following clouds:
Slack
NetZero Cloud
Tableau
Marketing Cloud
Specialization Cloud
Digital
Day to Day
Our Commercial Account Executives engage with existing customers and new leads to sell the Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities through both warm leads and whitespace prospecting.
Responsibilities
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Preferred Qualifications
Average of 5-10 years of full cycle sales experience, with at least 3 in the SaaS field
Proven experience in managing existing customer accounts to drive upsell/cross-sell opportunities, as well as acquiring new logo accounts OR focusing exclusively on new logos (Hunter role)
Ability to build and deliver presentations to your customers
Ability to strategize with a large extended team
Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;
Health, life insurance, retirement saving plan
Monthly wellness allowance
Flexible time off & leave policies
Parental benefits
Perks and discounts
*LI-Y
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Commercial Account Executive - Healthcare & Life Sciences", "Job_Requisition_Additional_Locations": "New York - New York; Georgia - Atlanta; Virginia - Mclean; California - San Francisco; Texas - Dallas", "Job_Requisition_Primary_Location": "Illinois - Chicago", "Job_Requisition_Ref_ID": "JR293223", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $77,550 - $214,400 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $85,300 - $235,850 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Georgia", "Illinois", "New York", "Texas", "Virginia" ], "Locations": [ "Atlanta", "Chicago", "Dallas", "Mclean", "New York", "San Francisco" ] }, { "CF-REC-EE-Pay_Transparency_text_if_location_region_is_Ontario": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. For Ontario-based roles, the base salary hiring range for this position is CAD 87,450 to CAD 137,450 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. This posting is to fill a vacancy on our team, unless otherwise noted.", "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Canada---Toronto/Commercial-Account-Executive---Canada_JR293226", "External_Job_Posting_Start_Date": "2026-03-17", "Job_Description": "Note: By applying to the Commercial Account Executive posting, Recruiters and Hiring Managers who support multiple cloud offerings across the organization hiring Commercial Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible, or remote depending on the team.
Our up-market Commercial team focuses on working with exciting growing organizations of 250-10,000 employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.
Commercial Business Unit
Mid-Commercial (201 - 1000 employees)
General Commercial (1001 - 5000 employees)
Enterprise Corporate Sales (5000+ employees)
You may be aligned to the following verticals and/or clouds:
Financial Services
Healthcare & Life Sciences
Retail & Consumer Goods
Comms, Media and Tech
Public Sector
Marketing Cloud
Slack
Tableau
Marketing Cloud
Specialization Cloud
Digital
Day to Day
Our Commercial Account Executives engage with existing customers and new leads to sell the Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities through both warm leads and whitespace prospecting.
Responsibilities
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Preferred Qualifications
Average of 5-10 years of full cycle sales experience, with at least 3 in the field
Proven experience in managing existing customer accounts to drive upsell/cross-sell opportunities, as well as acquiring new logo accounts OR focusing exclusively on new logos (Hunter role)
Ability to build and deliver presentations to your customers
Ability to strategize with a large extended team
Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;
Health, life insurance, retirement saving plan
Monthly wellness allowance
Flexible time off & leave policies
Parental benefits
Perks and discounts
De plus, nos équipes Core vendent l’ensemble de Salesforce Platform et nos équipes Co Prime se spécialisent dans une solution cloud spécifique, notamment Service Cloud, Marketing Cloud, Commerce Cloud, Heroku ou Quip.
Unité commerciale :
Mid Commercial (201 - 1 000 employés)
General Commercial (1 001 - 4 500 employés)
Missions quotidiennes
Vous vendrez la plate-forme Customer 360 dans son intégralité ou un cloud spécifique à un ensemble de clients Salesforce.
Pour y parvenir :
Vous obtiendrez des connaissances approfondies sur la façon dont les entreprises fonctionnent et les priorités qui motivent les décisions des cadres dirigeants.
Vous créerez de la demande en identifiant les problèmes commerciaux et en les associant à notre solution.
Vous identifierez les initiatives commerciales et les points faibles afin de cartographier nos solutions dans différents secteurs.
Vous renforcerez la crédibilité et la confiance tout en influençant les décisions d’achat.
Vous utiliserez la vente fondée sur la valeur et le retour sur investissement plutôt que sur la fonctionnalité technique.
Vous développerez un pipeline qui génère des revenus et permet d’atteindre les quotas.
Vous collaborerez avec des ressources internes afin de générer une valeur ajoutée et une expertise supplémentaires.
Qualifications attendues
Moyenne de 5 à 15 ans d’expérience souhaitées de cycle complet de vente, dont au moins 3 sur le terrain
Expérience de gestion d’une liste de 2 à 20 comptes, composée à 100 % de clients existants OU d’une liste de 50 à 200 comptes, composée à 100 % de nouveaux clients
Expérience de vente à des cadres dirigeants
Capacité à créer et à dispenser des présentations à vos clients
Diplôme ou expérience pertinente équivalente requis. L’expérience sera évaluée en fonction des compétences essentielles pour le poste (par exemple : rôles de leadership extrascolaire, expérience militaire, bénévolat, expérience professionnelle, etc.)
Notre investissement en vous
Habilitation de classe mondiale et formation à la demande : consultez Trailhead.com pour voir un avant-goût !
Bootcamp produit d’une semaine
Programme de mentorat Fast Ramp
Coaching individuel hebdomadaire avec votre supérieur
Chemin transparent vers la promotion avec des programmes accélérés de développement du leadership
Travailler chez Salesforce
Travailler chez Salesforce ne se résume pas à vendre. Nous vous offrons aussi l’occasion d’apprendre. En effet, nous investissons pleinement dans votre formation en vous proposant une immersion et une intégration d’un mois, comprenant un bootcamp produit d’une semaine, un programme de mentorat, ainsi que des programmes hebdomadaires de coaching et de développement.
Avantages
Nous sommes les pionniers du modèle Pledge 1% qui fournit des produits, des subventions et des services communautaires à ceux qui en ont besoin. Nous sommes fiers de figurer au premier rang du classement Top 50 Companies that Care de PEOPLE et de faire partie de la liste Change the World de Fortune. Nous offrons à chaque employé 7 jours de congés rémunérés par an pour faire du bénévolat ainsi qu’un don de contrepartie pour tous les dons caritatifs approuvés.
Nous offrons également d’autres avantages de premier ordre à tous nos employés, notamment :
Assurance maladie, assurance vie, plan d’épargne retraite
Allocation mensuelle de bien-être
Politiques flexibles en matière de congés
Prestations parentales
Avantages et réductions
Pour en savoir plus sur les avantages sociaux proposés par notre entreprise, cliquez sur le lien suivant : https://www.getsalesforcebenefits.com/
Salesforce est un employeur qui respecte l’égalité des chances et valorise la diversité au sein de l’entreprise. Nous ne faisons aucune discrimination fondée sur l’origine ethnique, la religion, la couleur de peau, l’origine nationale, le sexe, le genre, l’expression du genre, l’orientation sexuelle, l’âge, l’état civil, le statut d’ancien combattant ou le statut d’invalidité. Nous veillerons à ce que les personnes en situation de handicap bénéficient d’aménagements nécessaires pour participer au processus de candidature ou d’entretien, pour accomplir les fonctions professionnelles essentielles et pour bénéficier d’autres avantages et privilèges liés à l’emploi. Veuillez nous contacter pour demander un aménagement.
Pour les postes basés en Colombie-Britannique, l'échelle du salaire de base pour l'embauche pour ce poste est de 87 450 CAD à 184 550 CAD.
Pour les postes basés en Ontario, l'échelle du salaire de base pour l'embauche pour ce poste est de 87 450 CAD à 137 450 CAD par année. Cette échelle représente le salaire de base uniquement et n’inclut pas les primes d’entreprise, les incitatifs pour les postes de vente, l’équité ou les avantages sociaux, selon le cas.
Déclaration de publication
Chez Salesforce, nous pensons que l’objectif de l’activité commerciale consiste à améliorer l’état de notre monde. Chacun de nous a la responsabilité de promouvoir l’égalité dans nos communautés et nos lieux de travails. Nous nous engageons à nous doter d’un effectif qui reflète la société par le biais de programmes et d’initiatives inclusifs tels que l’égalité de rémunération, les groupes de ressources pour les employés, les avantages inclusifs et plus encore. En savoir plus sur l’égalité chez Salesforce et découvrir nos avantages.
Salesforce.com et Salesforce.org sont des employeurs qui pratiquent l’égalité des chances en matière d’emploi et l’action positive. Les candidats qualifiés seront pris en considération pour le poste sans distinction d’origine ethnique, de couleur de peau, de religion, de sexe, d’orientation sexuelle, de perception ou d’identité de genre, d’origine nationale, d’âge, d’état civil, de statut d’ancien combattant ou de statut d’invalidité. Salesforce.com et Salesforce.org n’acceptent pas les CV non sollicités fournis par des chasseurs de têtes et des agences. Salesforce.com et Salesforce.org ne paieront aucune agence ou entreprise tierce qui n’a pas signé d’accord avec Salesforce.com ou Salesforce.org.
Salesforce accueille tout le monde.
Start Date: August 3, 2026
Relocation is not provided for this opportunity. This position is located in Buenos Aires.
This position is ineligible for visa sponsorship.
The Experience
Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative in Latin America, you will join our elite sales team and do just that! You will learn how to evangelize Salesforce, the World's #1 AI CRM and the platform powering the Agentic Enterprise with Agentforce, by identifying new business opportunities, driving growth by expanding our market reach, and connecting with new potential clients across the region. You will have a direct impact on our revenue generation goals, and this role is an exciting opportunity to develop your core sales skills and business acumen as you work alongside industry sales leaders. This role provides the foundation for a successful career in sales at Salesforce.
We hire driven individuals who thrive in a challenging and dynamic environment and are energized by the pace and impact of a client-facing sales career.
What You'll Actually Be Doing
Our SDR team plays a vital role in supporting our sales teams by fielding inbound inquiries and generating new business pipeline across Latin America. Successful SDRs think critically and grow through coaching from their mentors, continuously building and improving their skills throughout their tenure.
Strategically managing and prioritizing a high volume of inbound leads, partnering closely with Account Executives to move qualified pipeline through the sales cycle and drive conversion.
Leveraging Salesforce's AI tools to streamline sales workflows, build a point of view on customer needs, and articulate the value proposition of our offerings to drive business growth.
Building credibility and trust with internal and external stakeholders by demonstrating adaptability, anticipating and overcoming objections, and developing business acumen across various lines of business and personas.
You're Our Person If...
You have a genuine desire to build a long-term career in client-facing sales and are motivated by achieving and exceeding metrics, KPIs, and sales quotas.
You're a courageous communicator — confident engaging with prospects, asking the questions that matter, and advocating for your point of view.
You get it done. You're resourceful, competitive, and thrive in a fast-paced environment where ownership and follow-through matter.
You make informed decisions. You approach problems with curiosity, use data to prioritize, and learn quickly from coaching and feedback.
You've completed a Bachelor's degree within the past three years, or are on track to do so within six months of the role's start date.
You're fluent in Spanish and English — written and verbal.
Even Better If...
Previous internship or full-time corporate sales experience
B2B software or technology sales experience is a plus
AI is only as intelligent as the data it can access. As a Data Foundation Account Executive, you sit at the epicenter of the most significant shift in enterprise tech: The Agentic Revolution. You aren't just selling software; you are architecting the Data Foundation that makes autonomous agents possible.
What is the Data Foundation? The Data Foundation is Salesforce's integrated solution combining MuleSoft (API-led connectivity and integration) and Informatica (enterprise data management, quality, and governance) - unified with Salesforce Data Cloud to create a single, trusted data layer for AI. Together, these capabilities eliminate the fragmented systems and data silos that hold enterprise AI back.
As a Data Foundation AE, you own both MuleSoft and Informatica as part of your portfolio. By unifying MuleSoft's connectivity, Informatica's data management depth, and Salesforce Data Cloud's scale, you empower CIOs to move past simple chatbots and deploy AI agents that actually act across the entire enterprise.
Why This Role?
The Prime Position: As a Data Foundation AE, you carry quota for both MuleSoft and Informatica - covering both products in full.
The Unfair Advantage: You'll sell the #1 priority for every 2026 C-suite executive: turning "static data" into "agentic action" - with a portfolio no competitor can match.
The Power Trio: You are at the center - bringing together MuleSoft for API-led integration and Informatica for deep data management and quality, while partnering with Data Cloud to deliver at scale. Together, you ensure customers bridge the "Data Gap" that holds AI back.
Your Day-to-Day: Architect of the Connected AI Enterprise
As a Data Foundation AE, you are the strategic lead for the foundational layer of the Salesforce ecosystem. You don't just sell connectivity or data management; you sell the integrated infrastructure - MuleSoft + Informatica - that makes modern enterprise intelligence possible.
Own the Data Foundation Mandate: You carry quota for both MuleSoft and Informatica and are responsible for driving ACV across both products. Your primary objective is to position the Data Foundation as the essential layer for every AI initiative.
Lead "Data Foundation" Discovery: You will lead deep-dive sessions with CIOs and Data Architects to uncover the fragmented systems and data quality issues holding their AI back. You'll articulate how a MuleSoft + Informatica-led foundation is the only way to build a secure, future-proof AI roadmap.
Orchestrate the Ecosystem: You are the "quarterback." You commercially engage with both MuleSoft and Informatica, while partnering with technical specialists across each product to solve complex data gravity problems — ensuring the Data Foundation delivers as one unified solution.
Identify "AI-Ready" Whitespace: You will hunt for high-value use cases across both products. You'll show a CIO, Head of Operations, or CFO how MuleSoft's integration layer and Informatica's data management capabilities combine to automate workflows and prep the enterprise for an autonomous future.
Value-Based Outcomes: You'll spend your day translating technical connectivity and data management capabilities into high-level business ROI. You'll prove that without a robust Data Foundation - built on MuleSoft and Informatica - an enterprise's AI and Data investments cannot succeed.
Qualifications
Experience: 5+ years of full cycle sales experience
Technical Platform Sales: Proven track record selling complex, technical solutions - integration, data management, cloud platforms, or similar - to C-suite executives, particularly CIOs and CTOs
Executive Business Acumen: Ability to translate technical capabilities into board-level business outcomes. You don't just speak tech - you speak revenue, risk, and competitive advantage
Matrix Organization Expertise: Comfortable navigating and leading in a heavily matrixed environment. You know how to align internal stakeholders, mobilize extended teams, and drive consensus across a complex selling ecosystem
Team Selling Leadership: Experience as the commercial quarterback in a team-selling model - coordinating technical specialists, solution engineers, and partner resources to deliver as one unified solution
AI & Data Curiosity: A natural curiosity about the evolving AI and agentic landscape. You stay close to where enterprise AI is heading and can credibly connect data and integration strategy to real-world AI outcomes
Integration / API Market Awareness: Familiarity with the integration and API market landscape, including key trends, competitive dynamics, and customer pain points
Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
*Hybrid schedule for Toronto office
Your Mission as an Account Executive:
Manage a dedicated territory in Growth Business (51-300 employees) space, overseeing the entire sales cycle. You’ll coordinate multiple sales projects simultaneously and take full responsibility for your customers.
Lead the sales process to ensure delivery against key performance metrics, with a strong focus on new business sales, while rapidly growing existing accounts.
Use your solution selling expertise to respond effectively to customer needs and identify business potential, building strategic, long-term partnerships.
Strengthen client relationships through regular engagement and face-to-face meetings.
Coordinate and lead industry events and user groups to generate market interest.
Collaborate with our team of Core AEs, Sales Specialists, Business Developers, Pre-sales, and Marketers for all sales leads and opportunities.
Key Responsibilities:
Close opportunities at assigned existing accounts and drive sales at new accounts.
Drive sales within the assigned segment (SMB segments).
Acquire new logos within the assigned territory.
Speak to Salesforce offerings as they relate to customer needs and engage other Salesforce resources as required.
Effectively manage multiple accounts and sales, with support from our team to ensure a balanced workload.
What We Are Looking For:
Proven track record of success in sales.
4-5 years of experience in the entire sales cycle of complex SAAS solutions.
Ability to build positive relationships internally and with customers, demonstrating credibility and trust.
Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
Successful history of net new business sales, with the ability to consistently deliver against targets.
A strong drive, adaptability, and enthusiasm to build a career at Salesforce.
Advanced level of English.
What We Offer:
Competitive benefits
Employee Stock Purchase Program
Wellness and Education Reimbursement
Unlimited PTO
Inclusive Parental Leave
And more to support your well-being and growth!
Start Date: August 3, 2026
Relocation is not provided for this opportunity. This position is located in São Paulo.
This position is ineligible for visa sponsorship.
The Experience
Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative in Latin America, you will join our elite sales team and do just that! You will learn how to evangelize Salesforce, the World's #1 AI CRM and the platform powering the Agentic Enterprise with Agentforce, by identifying new business opportunities, driving growth by expanding our market reach, and connecting with new potential clients across the region. You will have a direct impact on our revenue generation goals, and this role is an exciting opportunity to develop your core sales skills and business acumen as you work alongside industry sales leaders. This role provides the foundation for a successful career in sales at Salesforce.
We hire driven individuals who thrive in a challenging and dynamic environment and are energized by the pace and impact of a client-facing sales career.
What You'll Actually Be Doing
Our SDR team plays a vital role in supporting our sales teams by fielding inbound inquiries and generating new business pipeline across Latin America. Successful SDRs think critically and grow through coaching from their mentors, continuously building and improving their skills throughout their tenure.
Strategically managing and prioritizing a high volume of inbound leads, partnering closely with Account Executives to move qualified pipeline through the sales cycle and drive conversion.
Leveraging Salesforce's AI tools to streamline sales workflows, build a point of view on customer needs, and articulate the value proposition of our offerings to drive business growth.
Building credibility and trust with internal and external stakeholders by demonstrating adaptability, anticipating and overcoming objections, and developing business acumen across various lines of business and personas.
You're Our Person If...
You have a genuine desire to build a long-term career in client-facing sales and are motivated by achieving and exceeding metrics, KPIs, and sales quotas.
You're a courageous communicator — confident engaging with prospects, asking the questions that matter, and advocating for your point of view.
You get it done. You're resourceful, competitive, and thrive in a fast-paced environment where ownership and follow-through matter.
You make informed decisions. You approach problems with curiosity, use data to prioritize, and learn quickly from coaching and feedback.
You've completed a Bachelor's degree within the past three years, or are on track to do so within six months of the role's start date.
You're fluent in Portuguese and English — written and verbal.
Even Better If...
Previous internship or full-time corporate sales experience
B2B software or technology sales experience is a plus
Salesforce has immediate opportunities for Lead software engineers who want their lines of code to have significant and measurable positive impact for users. We pride ourselves on writing high-quality, maintainable code that strengthens the stability of the product and makes our lives easier. We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves. As a Lead Software Engineer, your job responsibilities will include: Envision and Build new and exciting components/frameworks in distributed filesystems in an ever-growing and evolving market technology to provide scale and efficiency. Design and Develop high-quality, production-ready code that can be used by millions of users of our cloud platform. Build efficient components/algorithms on a microservice multi-tenant SaaS cloud distributed filesystem environment, Code review, mentoring junior engineers, and providing technical guidance to the team
Job Duties:
Research, design, and develop computer and network software or specialized utility programs. Update software or enhance existing software capabilities. Contribute to the success of the scrum team through code reviews, deployment process automation, documentation, refinement, planning, and retros. Lead, collaborate, communicate, and mentor others on the team and in the company. Work closely with cross-functional teams to deliver a roadmap to meet shared business goals. Resolve complex technical issues and drive innovations that improve system scalability, robustness, and availability. Troubleshoot issues with the services that team develops and owns. Participate in the team’s on-call rotation to keep services operational and highly available. Create, maintain, and share technical documentation used by engineers and other team members. Telecommuting is an option. Some travel to Salesforce offices may be required.
Required Skills:
* Mastery in Systems design and platforms with 6+ years of software development experience
* Deep knowledge of designing distributed filesystems in both on-prem & cloud
* Deep knowledge of object-oriented programming and other scripting languages: Java, Python along with Strong SQL skills and experience with relational and non-relational databases e.g. (Postgress/Trino/).
* Experience with developing SAAS products over public cloud infrastructure - AWS/Azure/GCP.
* Proven experience in designing and developing distributed systems at scale.
* Proficiency in queues, locks, scheduling, event-driven architecture, and workload distribution, along with a deep understanding of relational database and non-relational databases.
* A deeper understanding of software development best practices and demonstrate leadership skills.
Preferred Skills:
Design patterns & Experience with Big-Data/ML and S3 Hands-on experience with Streaming technologies like Kafka Experience with Elastic Search Experience with Terraform, Kubernetes, Docker Experience working in a high-paced and rapidly growing multinational organization
Salesforceは、人間とエージェントが共にカスタマーサクセスを推進する、世界No.1のAI CRMです。ここでは、野心と行動が交差します。テクノロジーと信頼が融合します。そして、イノベーションは単なるバズワード（流行語）ではなく、私たちの生き方そのものです。私たちが知る「働く世界」は変化しており、AIを通じてビジネスや世界をより良くすること、イノベーションを推進すること、そしてSalesforceのコアバリューを常に中心に据えることに情熱を注ぐ「Trailblazer（先駆者）」を求めています。
エージェント時代（agentic era）における労働力の変革をリードする企業で、キャリアをレベルアップさせる準備はできていますか？ここがまさにその場所です！AgentforceはAIの未来であり、あなたはSalesforceの未来です。
カスタマーサクセスマネージャー（CSM）は、深いビジネス、業界、および製品の知識を活用して顧客とパートナーシップを結び、ビジネス価値を加速させ、Salesforceへの投資対効果を最大化できるよう導きます。この役割において、CSMは特定のクラウドの専門性や業界知見をもとに、社内リソースをオーケストレーションし、お客様と同じ目線で語り合い、顧客価値の実現を中長期的に図ります。
理想的なカスタマーサクセスマネージャーは、お客様の言葉で対話できるクラウドの専門知識と業界スキルの両方を備えた人物です。
エグゼクティブレベルの関係構築: お客様のITおよびビジネスのエグゼクティブリーダーシップ、スポンサー、意思決定者との経営層レベルの関係を構築・育成し、パートナーシップを強固にし、お客様のビジネスやITスポンサー・チームメンバーへのコミットメントを確実なものにする。
Intro
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Customer impact from day one. Strategic clarity and Execution that sticks.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Key Responsibilities
We're looking for a highly accomplished and senior-level Forward Deployed Engineer with 5+ years of experience to lead the charge on complex AI agentic deployments. This role demands a seasoned technologist and strategic partner who can not only design and develop bespoke solutions leveraging our Agentforce platform and other cutting-edge technologies but also lead technical engagements and mentor junior peers. You'll be the primary driver of transformative AI solutions, operating with deep technical mastery, unparalleled problem-solving prowess, and a relentless focus on delivering tangible value in dynamic, real-world environments, from initial concept to successful deployment and ongoing optimization.
As a Forward Deployed Engineer, you'll be at the forefront of bringing cutting-edge AI solutions to our most strategic clients. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end-to-end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond. You'll be a hands-on leader, shaping technical strategy and ensuring successful outcomes.
Drive Tangible Outcomes through Hands-On Implementation: Be responsible for the end-to-end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
Build Transformative AI Solutions: Take primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.
Engineer Bespoke Agentic AI Solutions: Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
Data Configuration & Integration : Own the entire data lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.
Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go-to expert for unblocking progress.
Drive Agentforce Innovation: Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions.
Become a Trusted Strategic Partner: Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions.
Conduct Deep-Dive Technical Debugging and Root Cause Analysis: Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
Lead Rapid Prototyping and Iteration: Quickly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.
Implement and Enforce Best Practices: Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.
5+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment
Strong background in Computer Science or a related engineering discipline
Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex)
Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks
Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery)
Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives
Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders
Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects
Ability to travel 25-50% of the time, as needed to customer sites
Fluency in Japanese and English (written and verbal)
Experience developing and deploying conversational AI solutions within highly regulated industries
Expert-level experience with Apex and/or Python coding languages in a professional setting
Prior experience in a customer-facing, hands-on technical lead or architect role
Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect)
Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds)
Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development
Experience contributing to open-source AI frameworks or libraries
Experience with Salesforce preferred, not required
About the Role
5年以上の複雑なAIエージェント構築のリード経験がある、上級フォワードデプロイエンジニアを募集しています。このロールには、当社のAgentforceプラットフォームやその他の最先端技術を活用した特注ソリューションの設計・開発だけでなく、技術的な取り組みをリードできる経験豊富な技術者かつ戦略的パートナーが求められます。変革をもたらすAIソリューションの主要推進者として、深い技術的専門性、比類なき問題解決能力、そしてダイナミックな実環境において具体的な価値を確実に提供するという揺るぎない姿勢をもって、初期構想から成功裏な導入、継続的な最適化に至るまでを主導していただきます。
最先端のAIソリューションを戦略的重要顧客に提供する最前線に立つことになりますが、単なるコーディングではなく、顧客の最も複雑な課題を深く理解し、高度なソリューションを設計し、Agentforceプラットフォームをはじめとする技術を活用して革新的で影響力のあるソリューションをエンドツーエンドで技術的に実現するリーダーシップを発揮いただきます。技術戦略を策定し、成果を確実に導く役割を担います。
Your Impact
・実践的な実装を通じて具体的な成果を推進：複雑なAIソリューションのエンドツーエンドの技術的支援を担当します。自ら重要なコードを記述し、システムを構成し、問題のトラブルシューティングを行うと同時に、ジュニアチームメンバーの作業を指導・レビューし、成功したデプロイと測定可能なビジネスインパクトを確保します。
・変革をもたらすAIソリューションの構築：高品質でスケーラブルな本番システムの設計・開発・実装を主導的に担当。その主要な役割として、Salesforceプラットフォーム上に構築される複雑なAIおよび大規模言語モデル（LLM）ベースのインテリジェントエージェントと自動化ワークフローの設計・展開を担う。
・エンジニアによる特注型エージェントAIソリューション：Agentforceプラットフォームを活用し、顧客と直接連携してカスタムインテリジェントエージェントを設計・構築。独自のビジネス要件を正確に満たし、既存の顧客エコシステムとシームレスに統合することを保証します。
・データ構成と統合：データモデルの戦略的設計から効率的な処理パイプラインの実装、シームレスな統合戦略の確立まで、データライフサイクル全体を統括。高度なAIアプリケーション向けに、常に最適化され安全な状態のデータを確保します。複雑な企業データ環境を頻繁にナビゲートしながら、その実現を担います。
・技術的障害の積極的除去：複雑なデータ統合から高度なモデル展開、先進的なエージェントオーケストレーションに至るソリューション提供全フェーズにおいて、最も複雑な技術的課題を特定・分析し直接解決します。進捗を阻む障害を取り除く、頼れる専門家として活躍します。
・エージェントフォースの革新を推進：革新的なエージェントフォースプラットフォームの第一人者として、その可能性を限界まで引き出します。カスタムインテリジェントエージェントの開発を主導し、複雑な業務プロセスを自動化し、直感的なユーザー体験を構築します。現場からの知見は将来の製品強化に直接反映され、プラットフォームの戦略的方向性を形作る一助となります。製品議論において顧客の声を代弁する役割も担います。
・信頼される戦略的パートナーとなる：クライアントチームと深く連携し、彼らの業務上の課題と戦略的目標を真に理解します。これらの微妙なニーズを明確で実行可能な技術要件とソリューション設計に変換し、主要な技術アドバイザーとして強固な関係を構築し、技術的な議論をリードします。
・深層技術デバッグと根本原因分析の実施：複雑なシステム連携、データフロー、AIモデルの挙動に対し詳細な分析・デバッグ・根本原因特定を行い、パフォーマンス最適化、信頼性確保、問題再発防止を実現します。
・迅速なプロトタイピングと反復開発を主導：コンセプト実証と最小限の機能を備えた製品を迅速に開発し、多くの場合クライアントチームと共同でコーディングを行い、能力を実証し、反復的な改善のためのフィードバックを収集し、迅速な提供のペースを設定します。
・ベストプラクティスの実装と徹底：コード品質、スケーラビリティ、セキュリティ、保守性に関するエンジニアリングのベストプラクティスを、展開されるすべてのソリューションに直接適用し、推進します。技術的なロールモデルとしての役割を果たします。
・高品質でスケーラブルな本番ソリューションをエンドツーエンドで構築・運用した実務経験（5年以上）
・コンピュータサイエンスまたは関連工学分野における強固なバックグラウンド
・1つ以上のプログラミング言語（例：JavaScript、Java、Python、Apex）におけるエキスパートレベルの習熟度
・AI/LLM技術を用いたソリューション構築・デプロイの実践的経験（LLM統合、高度なAIオーケストレーションフレームワーク（例：LangChain、LlamaIndex）の適用、プロンプトエンジニアリング技術、エージェントフレームワークの経験を含む）
・データモデリング、処理、統合、分析における深い専門知識、およびエンタープライズデータプラットフォーム（例：Salesforce Data Cloud、Snowflake、Databricks、BigQuery）の実証可能な習熟度
・起業家精神と「実行力」を兼ね備え、迅速かつインパクトのある成果創出に注力。技術イニシアチブを主導する実績を有すること
・卓越した協働・コミュニケーション・プレゼンテーション能力（文書・口頭双方）。複雑な技術概念を技術系・非技術系ステークホルダー双方に明確に説明できること
・技術的関与の主導、若手チームメンバーの指導、プロジェクトの技術的側面の監督における実績
・必要に応じて顧客先への出張（25～50%の頻度）が可能なこと
・流暢な日本語、英語力（読み・書き・会話全て）
・高度に規制された業界における対話型AIソリューションの開発・導入経験
・プロフェッショナル環境におけるApexおよび/またはPythonプログラミング言語のエキスパートレベルの経験
・顧客対応型の実務技術リーダーまたはアーキテクトとしての経験
・Salesforceプラットフォーム上級認定資格（例：Platform Developer II、Application Architect、System Architect）
・Salesforce CRM（サービスクラウド、セールスクラウド、マーケティングクラウド）全般に関する深い知識
・Salesforce FlowsおよびLightning Web Components（LWC）に関する豊富な経験（複雑なカスタム開発を含む）
・オープンソースAIフレームワークまたはライブラリへの貢献経験
*Salesforceの使用経験は望ましいが必須ではない
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Candidates interested in the Hawaii location must be based in Oahu.
PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.
About the Role
As a Forward Deployed Engineer (FDE) on our Public Sector team, you'll be embedded with U.S. Department of Defense, Intelligence Community, and Aerospace clients — designing and deploying bespoke AI solutions that drive mission-critical outcomes. Additionally you'll architect the backbone of a planet-scale platform that ships hundreds of features daily with rock-solid reliability and security.
This role demand a builder's mindset, an AI-first approach, and the technical depth to take complex challenges from concept to production.
Mission Responsibilities
What We're Looking For
We’re looking for a builder, a problem solver, and a mission-first Leader with a passion for public service. The ideal candidate brings:
Preferred
#LI-Y
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Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals
Build trusted relationship with senior executives and key decision makers across Business and Technology
Manage organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops
Able to create the first level of Business Architecture and engage Business/ IT on it.
To develop and deliver innovative custom solutions, including solution concepts & demonstration to key decision makers to address their business issues and needs aligned to business value
Presentation on the public marketing event stages – in both of offline and online format
Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources
Present compelling Salesforce & partner solutions together while supporting relationships with partners
Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
Willing and able to travel occasionally
Skills/Experience Required:
3~12 years of experience in Business Applications/SaaS Pre-sales, or Post-sales roles is preferred.
A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Data solutions.
Business case/value engineering experience to drive compelling points of view
Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills
Ability to work as part of a team to solve technical problems in a varied environment
Translating/Presenting/Understanding the unique business requirements of customers within multiple industries
Proven time management skills in a dynamic team environment.
Good at explaining ideas and finding ways to keep people’s attention
Salesforce experience preferred
Role will be based in Manila, Philippines (In Office/On Customer Sites)
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
OVERVIEW OF THE ROLE
Salesforce is currently seeking a Senior Technical Architect to join our Professional Services team within the Customer Success Group (CSG). The Technical Architects serves as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers.
Salesforce Technical Architects collaborate with Customers and Partners during project cycles to share their extensive knowledge of the Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive toward the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation.
Technical Architects are highly effective interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisor for business and technology collaborators. Finally, with experience in software delivery cycles based on agile methodologies the architect supports and is in close alignment with project management activities.
YOUR IMPACT
Demonstrated ability to rapidly learn new technologies and Salesforce Clouds, and quickly ramp up to lead implementation and advisory engagements with confidence.
Ensure scalable and standard methodology solutions to meet and exceed customer needs.
Guide the evaluation of business and technical requirements.
Build relationships with key collaborators and team members.
Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team.
Align with project and engagement managers to support planning and implementation in close collaboration with the customer.
Review and guide project vision and direction, implementation approach and key artefacts.
Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management.
Where required, hands-on application configuration to meet customer needs.
Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.
Fuel our internal growth by identifying, leading or contributing to internal pivotal initiatives, such as innovations, building up a strategic brand, and nurture teammates' skills by sharing knowledge.
Where required, support pre-sales activities to position Salesforce Services.
Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.
REQUIRED QUALIFICATIONS
Experience working in the Communications or Financial Services industry.
Hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR) as well as coding experience in object oriented languages.
Ability to analyze, design, and optimize business processes via technology and integration.
Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases.
Work independently and as part of a distributed team and a willingness to take ownership of problems.
Rapidly learn new technologies as well as strong presentation, communication and facilitation skills.
Available to travel regionally depending on customer needs.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
PREFERRED QUALIFICATIONS
A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).
Ability to build and maintain key relationships with C-level / mid level and key decision makers.
Experience as a Senior Architect and/or CTO in a mid to large sized organisation with leadership driving an organisational transformation in a matrixed organisation.
Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions.
About the Role:
We are seeking a technically adept and innovative Agentic Data Specialist to join our Forward Deployed Engineering Team. You will serve as the crucial link between our advanced AI agents and the wider enterprise technology landscape. Your primary responsibility will be to design, build, and manage the data and integrations that enable our Agentforce agents to take meaningful, autonomous actions across various business systems.
You will not only connect agents to systems but also orchestrate a collaborative network of specialized AI agents, ensuring they work together seamlessly to solve complex business problems. If you are an expert in connecting disparate systems and are excited by the challenge of enabling AI to act upon its insights, this role is for you.
As an Agentic Data Specialist, you will serve as the crucial link between our advanced AI agents and the wider enterprise technology landscape. Your primary responsibilities will focus on designing, building, and managing the data, systems, and logic that enable our Agentforce solutions to take meaningful, autonomous actions.
Your Impact:
Data Flow and Transformation: Manage the real-time flow of data to and from the AI agent. Implement necessary data transformations to ensure compatibility between different system formats and schemas.
Architect AI Grounding Systems: Design, build, and maintain cutting-edge AI data integration technologies, including RAG (Retrieval-Augmented Generation), vector databases, search indexes, and knowledge bases, specifically to ground Agentforce solutions with accurate, real-time enterprise data.
Orchestrate Multi-Agent Systems & Communications: Define the technical architecture and protocols (including Model Context Protocol and Agent-to-Agent Communication) to govern, monitor, and ensure efficient collaboration among specialized AI agents.
System & Agent Integration Architecture: Design and implement robust, scalable, and secure data integration patterns that connect Agentforce to a wide range of enterprise applications and enable communication between different AI agents.
Define LLM Strategy: Leverage comprehensive knowledge of the LLM (Large Language Model) landscape to evaluate, select, and optimize major foundational and frontier models for ideal application scenarios within enterprise AI deployments.
Ensure Salesforce Data Governance: Apply deep data management expertise to ensure the secure integration, transformation, and governance of structured and unstructured data within the Salesforce ecosystem (CRM, Data Cloud) and external systems.
Build Scalable and Secure Systems: Apply knowledge of message queues, event-driven architecture, and distributed systems to build resilient workflows, while implementing and managing secure authentication and authorization protocols (OAuth, SAML) to ensure that all agent actions are secure and comply with enterprise security policies.
API Development and Management: Develop, deploy, and maintain custom APIs (REST, SOAP, webhooks) to facilitate seamless data exchange and action execution between Agentforce and other systems.
Enable Workflow Automation: Collaborate with business analysts and AI specialists to translate complex business processes into automated, agent-driven workflows. Implement the technical logic that enables agents to perform tasks like creating records, triggering notifications, and updating systems.
Troubleshooting and Optimization: Monitor the health and performance of integrations, proactively identifying and resolving issues. Continuously optimize integration workflows for speed, reliability, and efficiency.
Required Qualifications:
5+ years of hands-on experience in data engineering or integrations, such as a Data Engineer, Data Architect or Data Scientist.
High level of proficiency with one or more programming/scripting languages (e.g., Python, Java, JavaScript).
Expertise in AI data integration, including RAG, vector databases, search indexes, and knowledge bases, specifically for grounding Agentforce solutions with enterprise data.
Deep understanding of structured and unstructured data management within the Salesforce ecosystem (CRM, Data Cloud) and external systems, encompassing integration, transformation (ETL/ELT), and governance.
Current, comprehensive knowledge of the LLM landscape, including the specifications, capabilities, and ideal use cases for major foundational and frontier models relevant to enterprise AI deployment, along with the tooling ecosystem.
Experience with data formats like JSON and XML and data transformation techniques.
Expertise in API design and development (REST, SOAP, webhooks).
Familiarity with message queues, event-driven architecture, and distributed systems concepts.
A solid understanding of how AI agents operate, with a conceptual grasp of multi-agent systems and how they use data to trigger actions. Direct experience working on AI or automation projects is a significant plus.
Hands-on experience with an enterprise integration platform (iPaaS) such as MuleSoft, Dell Boomi, or a similar technology.
Strong understanding of authentication/authorization standards like OAuth 2.0, OpenID Connect, and SAML.
Excellent troubleshooting skills with the ability to diagnose and resolve complex technical issues that span multiple systems.
Strong communication skills to collaborate effectively with both technical and non-technical teams.
A proactive and detail-oriented approach to building and maintaining systems.
Ability to work independently in a dynamic, fast-paced environment.
Ability to travel 30% of the time, as needed to customer sites.
Preferred Qualifications
Experience integrating with the Salesforce platform, particularly using Salesforce APIs and Apex.
Direct experience working on AI or automation projects.
Any Data Specialist or Data Cloud certifications are highly desirable.
Familiarity with the integration services offered by major cloud providers (AWS, Azure, Google Cloud).
Experience in an Agile development environment.
As an Engagement Delivery Director, you are a senior individual contributor and a foremost expert in delivering intended business value from the Salesforce platform. This is a fully-billable, high-impact role deployed as a Delivery Leader to our strategic and complex customer engagements.
You will be responsible for the end-to-end success of programs, with a primary focus on maximizing platform adoption, demonstrating ROI, and mitigating revenue or license attrition risk. You will ensure that emerging capabilities, including agentic and generative AI programs, are delivered on time, within budget, and with a strict focus on quantifiable business outcomes.
You will act as the key strategic advisor and point of accountability, building trust with executive stakeholders and ensuring the customer's long-term success on the platform.
Core Responsibilities:
Program Accountability: Assume ultimate accountability for establishing, executing and overseeing program governance to deliver strategic value-realization and recovery plans for strategic customer accounts, ensuring clear governance frameworks for complex multi-cloud and enterprise AI implementation roadmaps.
Executive Stakeholder Management: Engage directly with C-level stakeholders to build trust, define success metrics, and demonstrate measurable platform ROI. You will lead all executive stakeholder forums, like Steering Committees, focusing heavily on Performance Evaluation & ROI to help customers quantify the financial and operational business value of their AI investments.
Strategic Advisory: Serve as the primary, billable expert providing strategic oversight to ensure program delivery aligns with the customer's core business objectives.
Risk & Scope Management: Proactively identify, assess, and manage program risks, dependencies, and scope changes. You will own the executive-level escalation process and translate complex technical issues—such as AI compliance, data readiness, and security boundaries—into clear business implications.
Commercial Acumen: Lead and support pre-sales teams in initial scoping, change management, and identifying opportunities for expansion of the running program, accurately sizing the organizational change management and delivery effort required for generative AI and digital agent rollouts.
Delivery Governance: Define, structure, and oversee complex engagement models (e.g., T&M, Fixed Price), ensuring all delivery commitments, milestones, and scope are meticulously managed. You will champion an AI-First Delivery & Engineering methodology from a management perspective, tracking program health, team velocity, and delivery efficiency.
Cross-Functional Influence: Provide expert guidance and strategic direction to customer, partner (SI), and internal teams (e.g., MuleSoft, UI/UX, technical PODs) to ensure cohesive and successful program outcomes.
Subject Matter Expertise: Act as a deep subject matter expert on the Salesforce platform, including new products, industry trends, and best-practice implementation strategies involving custom development, integration, and data migration.
Contract Management: Prior experience in understanding and working with MSA/SOW and ensuring delivery is compliant to the terms laid out there.
Required Skills & Experience:
Experience: 15+ years of experience, predominantly in consulting or strategic advisory roles, managing large-scale, complex SaaS/CRM program implementations.
Platform Expertise: Deep expertise in the Salesforce platform and ecosystem, including common implementation patterns, integration challenges, custom development, and data migration strategies, and foundational understanding of Agentforce use cases and data cloud dependencies.
Executive Presence: Exceptional communication and presentation skills, with a proven ability to build C-level relationships, navigate difficult conversations, and negotiate high-stakes outcomes.
Account Recovery: Proven experience in strategic account recovery, risk mitigation, and driving platform adoption in complex, at-risk customer environments.
Cross-cultural experience: Must have prior experience working in a multi-cultural environment with teams and stakeholders geographically spread.
Team management: Prior experience leading the program pre-sales & delivery team by fostering continuous learning and ensuring members are well-trained, while supporting and driving career growth, personal and team development, well-being, diversity, and inclusion.
Methodology: Demonstrated mastery of program management methodologies (Agile, Hybrid) and the ability to apply them to complex enterprise environments, including adapting agile frameworks to support the iterative testing and validation loops unique to generative AI solutions.
Mindset: A self-starting, individual contributor mindset with the ability to operate with a high degree of autonomy and influence across matrixed organizations.
Leadership: Ability to lead a team of consultants in a matrix environment towards a common goal while navigating customer & internal organizational landscape.
Education: Degree or equivalent relevant experience.
Certifications: Must have at least either of these Project management certification (PMI-ACP / PMP / PgMP / Prince 2) and having Salesforce Certification is an asset. An AI Associate or related AI/ML delivery credential is highly valued.
SALESFORCE TECHNICAL CONSULTANT
SENIOR TECHNICAL CONSULTANT
Mexico City | Latam
At GDC organization, we are Hiring New Talents!
Responsibilities
We are looking for Technical Consultants to deliver brand new Cloud-based solutions and outcomes for our most sophisticated customers. Working closely with project teams and customer partners, they design, develop and deploy large-scale enterprise solutions. Here are some main responsibilities of the role:
* Own the implementation of standard configurations and custom development, and data migration elements of a Salesforce implementation* Lead deployment strategies during the project development as defined by our architectural layer (Source Code Management, and Deployment Standards)* Apply troubleshooting strategies to identify and fix implementational issues;* Ability to work in an agile and collaborative environment and follow our Professional Services Methodology* Working remotely, while collaborating with global teams for delivery across geographies.* Collaborate and act as a Team Lead for multiples projects, being a Technical reference to our entire implementation team;
MINIMUM QUALIFICATIONS
* Solid expertise in development on the Salesforce.com platform
* Experience on agile methodologies
* Algorithm-oriented and logical mentality;
* Knowledge of Javascript / Front-end design (HTML and CSS)
* Experience in Programmatic (Apex, LWC, Javascript) and Declarative (Low code) salesforce development;
* Experience in Salesforce deployment practices/strategies
* Experience delivering projects using Salesforce Communications Cloud technology
* Experienced in GitHub and branches manipulation
* Salesforce Administrator Certification
* Salesforce App Builder Certification
* Proficient Spanish speaker and Intermediate English speaker
DESIRED QUALIFICATIONS
* Salesforce Javascript Developer Certification
* Salesforce Omni Studio Consultant
Soft Skills
* Dedication to time and tasks
* Communicate Efficiently
* Collaborate to Drive Success
* Work well in group
* Demonstrate Business Insight
* Display Emotional Intelligence
* Desire to work in a fast-paced, challenging environment
* Highly motivated and results-oriented
* Engage in Fearless Conversations
* Manage Ambiguity
* Solve Problems Creatively
OUR TEAM VALUES
* TRUST: Trusts the company’s core values; shows integrity, clarity, and reliability
* LEADERSHIP: Be a great manager, focused on people's development and wellbeing* TEAM PLAYER: Proficient at collaboration and working with members of a team
* COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
* LEARNER MINDSET: Proactively looks for knowledge and ways to learn continuously, influencing positively the learning environment
* ACTIVE LISTENING: listening actively with appreciation and taking actions based on feedback
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Salesforce Technical Consultant GDC", "Job_Requisition_Primary_Location": "Mexico - Mexico City", "Job_Requisition_Ref_ID": "JR317691", "Time_Type": "Full time", "Countries": [ "Mexico" ], "Regions": [ "Ciudad de Mexico" ], "Locations": [ "Mexico City" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Taiwan---Remote/Named-Account-Executive_JR317761", "External_Job_Posting_Start_Date": "2025-11-12", "Job_Description": "The Enterprise Account Executive maintains and expands relationships with strategically important and large enterprises. Assigned to a number of named customers, the enterprise account executive is responsible for achieving sales quota and assigned strategic account objectives as well as developing business within some white space accounts
Responsibilities:
Establish professional and deep relationships with key personnel in assigned customer accounts
Leads account planning process that develops account strategy, financial targets and critical milestones for 1–3-year period
Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations
Requirements:
Relevant experience of solution selling within a major IT services or software vendor.
Candidate must have experience selling into Singapore market, preferably in the Telco, Financial Service or Engineering space
Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
Ability to build rapport with customers including CxOs.
CRM/ or application sales, relevant enterprise experience preferred.
Adaptability with open mindset, driven, customer focused and a team player
Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer.
Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis.
Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce
Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data.
Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc.
Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.
Accurate quarterly forecasting and revenue delivery.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Named Account Executive", "Job_Requisition_Primary_Location": "Taiwan - Remote", "Job_Requisition_Ref_ID": "JR317761", "Time_Type": "Full time", "Countries": [ "Taiwan" ], "Regions": [ "Taichung City" ], "Locations": [ "Remote, Taiwan" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-10-30", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/New-York---New-York/Solution-Engineer--Pre-Sales----All-Levels_JR317953", "External_Job_Posting_Start_Date": "2026-07-06", "Job_Description": "Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals. There are also teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector and others..
Overview
The Solution Engineer is a role that we often hire at Salesforce. If you are interested in any type of Solution Engineering role, you've come to the right place. We look forward to reviewing your application and finding the right role for you! By applying to the Solution Engineer role, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
Do you want to be part of an outstanding team that is selling into the worlds top organizations? Come join us at the Salesforce Solution Engineering team. Through collaboration with the customer, the Products team, and Professional Services the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation.
The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.
What roles are we looking to fill in Solutions Engineering?
The SE team is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into aligning with the sales teams. In addition, we have Core Teams that sell the entire Salesforce Platform while our Co Prime teams specialize in a specific cloud solution including but not limited to Marketing Cloud, Service Cloud, Commerce Cloud, Heroku, Quip and more. We hire based on skills/experience and are open to hiring at all levels for the right candidate.
Responsibilities
Required Qualifications:
Preferred Qualifications:
Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals and there are teams that sell specifically into one industry or vertical.
Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector, Professional Services, Slack, Mulesoft, Tableau, Specialization Cloud, Enterprise Corporate Sales and .ORG (Non Profit & Education).
In addition, we have Core Teams that sell the entire Salesforce Platform and our Co Prime teams specialize in a specific cloud solution including but not limited to Service Cloud, Marketing Cloud, Commerce Cloud, Heroku or Quip. Solution Engineers typically align with the below business units.
Overview
The Solution Engineer is a role that we often hire at Salesforce. If you are interested in any type of Solution Engineering role, you've come to the right place. We look forward to reviewing your application and finding the right role for you! By applying to the Solution Engineer role, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
Do you want to be part of an outstanding team that is selling into the worlds top organizations? Come join us at Salesforce Solution Engineering team. Through collaboration with the customer, the Products team, and Professional Services the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation.
The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.
What roles are we looking to fill in Solutions Engineering?
The SE team is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into aligning with the sales teams, as outlined above. The Solution Engineer role typically aligns with our Enterprise, Commercial or SMB segments. We are regularly looking for Solution Engineers within these segments on both product & industry teams.
Whether you are at the Associate level or beyond, we hire based on skills/experience and are open to hiring at all levels for the right candidate.
Responsibilities
A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.
Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.
Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.
"Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer.
Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives
Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions
Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy
Develop and deliver the story of the customer experience aided by Salesforce technologies
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
Ability to travel based on territory alignment and region
Required Qualifications:
B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Knowledge of related applications, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 2 years of professional experience
Preferred Qualifications:
Salesforce Certifications
Previous experience as a solution/sales engineer for a CRM company or similar technology
Basic programming experience in HTML and other web based technologies
Software Engineer
Semi - Senior
Mexico City - Hybrid
We are looking for a highly skilled Developer to drive the development of our Salesforce site connecting customers to support.
You will be working primarily on building new features, leveraging Salesforce technologies and the latest products. As a team, we will ensure that Salesforce customers receive the best support, ensuring high availability, cost efficiency and operational reliability.
Participate in exploration, code designing and building the product utilizing Salesforce platform and products.
Provide attention to detail and a commitment to delivery of high-quality, stable deliverables
Review and provide feedback for code submissions
Be self-motivated; driven to achieve and exceed committed milestones
Display strong communication & collaboration skills, including the ability to be mentored
Desire to work in a growing, fast-paced environment of innovation
Work on automation test scripts to certify build
Continually evangelize Scrum and an Agile development processes
Proposed: Develop and configure Agentforce agents including topics, actions, and prompt templates, Create and maintain test strategies specifically for agentic behaviors and LLM outputs
REQUIRED SKILLS
Experience with code reusability, scalable solution and design patterns
Experience with Agile software development and test-driven development.
Presented designs to internal/external groups and review designs of others
Good knowledge of automation testing frameworks
Certifications on Salesforce Admin, Salesforce Developer, Agentblazer
Experience with test-frameworks like Selenium
Proposed: Experience testing deterministic AI systems and Agent responses, Basic understanding of LLM concepts like RAG, KNN, Embeddings, fine-tuning
Salesforce is looking for several Pre-Sales Solution Engineers to join our dedicated DataFoundation Pre-Sales Solution Engineering team, who are instrumental to DataFoundation's growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The DataFoundation Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.
You may be a good fit if you:
These are qualifications you'll need to be successful:
What will you get to do in this role?
Required Qualifications
B.S Computer Science is required (BS, Master's, PhD)
Knowledge of related applications, relational databases, and ERP technologies
Strong oral, written, presentation, collaboration, and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 4 years of professional experience.
Preferred Qualifications
Salesforce certifications
Previous experience as a Solution Engineer/Sales Engineer
At DataFoundation, a Salesforce company, our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Hiring exceptional people who want to build a great company is our number one priority. We are committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work diligently to build this culture, and are proud to have been named the #1 Top Workplace in the Bay Area and the best place to work 6 years in a row.
Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals and there are teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector, Professional Services, Slack, Mulesoft, Tableau, Specialization Cloud, Enterprise Corporate Sales and .ORG (Non Profit & Education).
In addition, we have Core Teams that sell the entire Salesforce Platform and our Co Prime teams specialize in a specific cloud solution including but not limited to Service Cloud, Marketing Cloud, Commerce Cloud, Heroku or Quip. Solution Engineers typically align with the below business units.
SMB Business Unit:
Small Business (1 - 45 employees)
Growth Business (46 - 200 employees)
Commercial Business Unit:
Mid Commercial (201 - 1000 employees)
General Commercial (1001 - 4500 employees)
Overview
The Solution Engineer is a role that we often hire at Salesforce. If you are interested in any type of Solution Engineering role, you've come to the right place. We look forward to reviewing your application and finding the right role for you! By applying to the Solution Engineer role, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
Do you want to be part of an outstanding team that is selling into the worlds top organizations? Come join us at Salesforce Solution Engineering team. Through collaboration with the customer, the Products team, and Professional Services the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation.
The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.
What roles are we looking to fill in Solutions Engineering?
The SE team is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into aligning with the sales teams, as outlined above. The Solution Engineer role typically aligns with the Commercial or SMB market segment. We are regularly looking for Solution Engineers within these segments on both product & industry teams.
Whether you are at the Associate level or beyond, we hire based on skills/experience and are open to hiring at all levels for the right candidate.
Responsibilities
Required Qualifications:
Preferred Qualifications:
Your Mission as an Account Executive:
Manage a dedicated territory in Growth Business (51-300 employees) space, overseeing the entire sales cycle. You’ll coordinate multiple sales projects simultaneously and take full responsibility for your customers.
Lead the sales process to ensure delivery against key performance metrics, with a strong focus on new business sales, while rapidly growing existing accounts.
Use your solution selling expertise to respond effectively to customer needs and identify business potential, building strategic, long-term partnerships.
Strengthen client relationships through regular engagement and face-to-face meetings.
Coordinate and lead industry events and user groups to generate market interest.
Collaborate with our team of Core AEs, Sales Specialists, Business Developers, Pre-sales, and Marketers for all sales leads and opportunities.
Key Responsibilities:
Close opportunities at assigned existing accounts and drive sales at new accounts.
Drive sales within the assigned segment (SMB segments).
Acquire new logos within the assigned territory.
Speak to Salesforce offerings as they relate to customer needs and engage other Salesforce resources as required.
Effectively manage multiple accounts and sales, with support from our team to ensure a balanced workload.
What We Are Looking For:
Proven track record of success in sales.
4-5 years of experience in the entire sales cycle of complex SAAS solutions.
Ability to build positive relationships internally and with customers, demonstrating credibility and trust.
Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
Successful history of net new business sales, with the ability to consistently deliver against targets.
A strong drive, adaptability, and enthusiasm to build a career at Salesforce.
Advanced level of English.
What We Offer:
Competitive benefits
Employee Stock Purchase Program
Wellness and Education Reimbursement
Unlimited PTO
Inclusive Parental Leave
And more to support your well-being and growth!
Salesforce Customer Success:
Salesforce’s worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to build relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success"
Role Description
Key Responsibilities
Basic Requirements
Role Description
Cloud Success is a specialized team within Customer Success, bringing together customer support engineers, proactive monitoring, specialist product advisors and technical architects. This team not only resolves technical issues but also provides expert guidance on optimizing and leveraging Salesforce technology to drive long-term business success.
Success Architects play a flexible and pivotal role in supporting a wide range of customers. They act as the customer's first point of contact for a mix of reactive and proactive needs. This includes providing frontline technical support (Support), delivering educational 'Guide' sessions to drive feature adoption, and assisting with foundational architectural health checks (basic Architect). They collaborate closely with senior Success Architects and Support Engineers to triage complex issues and ensure customers are on a path to long-term health, bridging the gap between daily challenges and long-term success.
Key Responsibilities
As a Sucess Architects specializing in Sales Cloud, you will:
Drive Customer Impact – Partner with a portfolio of customers, assessing their implementations and delivering recommendations on common technical issues, feature adoption (Guide), and foundational solution design (basic Architect).
Lead with Expertise – Serve as a trusted technical generalist, providing reactive and proactive guidance on product best practices.
Communicate with Clarity – Simplify complex technical concepts for diverse audiences, from technical teams to customer stakeholders and managers, positioning yourself as a trusted advisor.
Innovate & Solve Problems – Triage capability gaps and design inefficiencies, resolving common issues directly and escalating complex architectural challenges to senior Success Architects.
Execute Proven Strategies – Leverage and execute playbooks from Support, Guides, and the Architect team to meet customer needs.
Build Strong Relationships – Collaborate with internal and external partners, fostering connections that drive customer success, product improvement and overall business growth.
Basic Requirements
Solution Design & Architecture
3-5+ years of hands-on technical experience (e.g., Senior Support Engineer, Technical Consultant, or Senior Salesforce Admin).
Strong working knowledge of Salesforce products, platform capabilities, technical governance and best practices.
Experience participating in complex implementations and understanding integration principles.
Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics and security best practices.
Familiarity with industry- or vertical-specific solutions (preferred).
Communication & Leadership
Ability to assess business objectives, propose solution options and drive stakeholder alignment.
Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and technical audiences.
Skilled in creating clear, visually compelling design documents for diverse stakeholders.
Proven ability to manage customer-facing discussions and explain technical concepts clearly.
High proficiency in English.
Strategic Thinking & Problem Solving
Ability to identify design inefficiencies, recommend optimizations and drive customer transformation.
Provide data-driven insights on customer success stories and industry trends.
Passion for continuous learning and staying ahead of emerging technologies.
Desired Technical Skills
Sales Cloud Expertise
Strong functional and configuration knowledge of Sales Cloud features, including opportunity/pipeline management, forecasting, email integration and advanced capabilities such as Einstein Conversation Insights, Sales Engagement and Sales Performance Management.
Ability to configure and optimize these features to meet business needs.
Data Management & Integration
Proficient in understanding and troubleshooting data models, relationships (lookup/master-detail), validation rules and data governance best practices.
Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica) and third-party connectors.
Secure & Scalable Architecture
Strong understanding of role hierarchy, sharing rules, profiles, permission sets and security configurations.
Ability to review a customer's security model for common issues.
Skilled in identifying common anti-patterns and escalating to senior architects for resolution.
Salesforce Development
Ability to read, understand, and debug APEX, Visualforce, and Lightning Web Components (LWC).
Hands-on development experience is a strong plus, but the primary focus is on configuration and troubleshooting.
Familiarity with governor limits and best practices for efficient code execution.
System Integration & Extensibility
Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware and event-driven architectures.
Experience working with OAuth, Platform Events, External Objects and tools like Salesforce Connect and Event Relay.
Certifications
Required: Salesforce Admin, Sales Cloud Consultant
Desired: Advanced Admin, Platform App Builder
Note: this role is office-flexible, and the expectation is to be in office a minimum of 3 days per week.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Success Architect / Senior Success Architect", "Job_Requisition_Additional_Locations": "Georgia - Atlanta; Washington - Seattle; Washington - Bellevue", "Job_Requisition_Primary_Location": "Indiana - Indianapolis", "Job_Requisition_Ref_ID": "JR320532", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $123,100 - $227,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Georgia", "Indiana", "Washington" ], "Locations": [ "Atlanta", "Bellevue", "Indianapolis", "Seattle" ] }, { "Employee_Type": "Fixed Term (Fixed Term)", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Hyderabad/Support-Engineer-Industry-Cloud-Immediate-Joiner-_JR321330", "External_Job_Posting_Start_Date": "2026-07-21", "Job_Description": "Job Description:
Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes and one of Fortune's 100 Best Companies to Work For. Our "more human, less corporate" culture is built around doing work that matters, winning as a team and celebrating success.
Role Scope: The Developer Support Engineer profile gives you the opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support Engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals.
Experience/Skills Required:
Role & Responsibilities:
Workdays & Work Shifts :
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Cloud Success is a specialized team within Customer Success, bringing together customer support engineers, proactive monitoring, specialist product advisors and technical architects. This team not only resolves technical issues but also provides expert guidance on optimizing and leveraging Salesforce technology to drive long-term business success.
Success Architects, as part of Cloud Success, play a pivotal role in supporting Salesforce’s most critical and strategic customers. They provide expert guidance on solution design, ensuring scalability, security, and adherence to best practices. By assessing system performance, they help optimize efficiency and reliability while proactively identifying risks and recommending improvements to maintain technical health. Additionally, they offer strategic insights into application lifecycle management, enabling customers to plan, develop, and evolve their Salesforce implementations effectively. Through deep expertise, Success Architects empower businesses to maximize their Salesforce investment, aligning technology with business goals for long-term success.
The Success Architect collaborates closely with various teams across Customer Success and the Product organization to drive long-term solutions for customers. They work with support engineers to resolve immediate technical challenges while identifying root causes to prevent future issues. Partnering with customer success managers, they ensure customers receive strategic guidance on best practices and long-term technology health. Additionally, they liaise with Salesforce product teams, surfacing recurring challenges and customer feedback to influence product improvements. By bridging the gap between customers, support, and product development, Success Architects help create sustainable solutions that enhance the overall Salesforce experience.
Key Responsibilities:
As a Success Architect specializing in Service Cloud, you will:
* Drive Customer Impact – Partner with our most strategic and high-priority customers, assessing their Service Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability and feature adoption.
* Lead with Expertise – Serve as a trusted Service Cloud SME within the broader Success Architect organization, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership and product best practices. You will help the team stay at the forefront of Service Cloud innovations, ensuring they are equipped with the latest product developments, best practices and emerging trends.
* Communicate with Clarity – Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.
* Innovate & Solve Problems – Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.
* Execute Proven Strategies – Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of Service Cloud customers.
* Build Strong Relationships – Collaborate with internal and external partners, fostering connections that drive customer success, product improvement and overall business growth.
* Flexible to work in AMER hours (AMER EST/AMER PST)
Basic Requirements:
* Solution Design & Architecture
* 8+ years of experience in software, system or enterprise architecture.
* Expertise in Salesforce products, platform capabilities, technical governance and best practices.
* Experience with large-scale, complex implementations, including SaaS, PaaS multi-tenancy, and multi-tiered infrastructure.
* Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics and security best practices.
* Familiarity with industry- or vertical-specific solutions (preferred).
* Communication & Leadership
* Ability to assess business objectives, propose solution options and drive stakeholder alignment.
* Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences.
* Skilled in creating clear, visually compelling design documents for diverse stakeholders.
* Proven ability to lead discussions, influence decision-making and advocate for best practices.
* High proficiency in English.
* Strategic Thinking & Problem Solving
* Ability to identify design inefficiencies, recommend optimizations and drive customer transformation.
* Provide data-driven insights on customer success stories and industry trends.
* Passion for continuous learning and staying ahead of emerging technologies.
Desired Technical Skills:
* Expertise in Service Cloud - Strong knowledge of Salesforce Service Cloud features
* Ability to configure and optimize these features to meet business needs.
* Data Management & Integration
* Proficient in designing and managing data models, relationships (lookup/master-detail), validation rules and data governance best practices.
* Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica) and third-party connectors.
* Secure & Scalable Architecture
* Expertise in role hierarchy, sharing rules, profiles, permission sets and security configurations.
* Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations.
* Skilled in identifying and resolving common anti-patterns, including inefficient SOQL queries, improper bulk processing, excessive DML operations and suboptimal sharing and security model configurations.
* Salesforce Development
* Hands-on experience with APEX programming, Visualforce and Lightning Web Components (LWC).
* Ability to develop and optimize custom triggers, controllers, batch jobs and asynchronous processing.
* Familiarity with governor limits and best practices for efficient code execution.
* System Integration & Extensibility
* Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware and event-driven architectures.
* Experience working with OAuth, Platform Events, External Objects and tools like Salesforce Connect and Event Relay.
Certifications:
* Required: Salesforce Admin, Salesforce Advanced Admin, Service Cloud Consultant
* Desired: Platform App Builder, Platform Developer 1, Certified Architect Credentials (Application and System Architect)
Cloud Success is a specialized team within Customer Success, bringing together technical architects, customer support engineers, and product advisors. This team delivers expert guidance on optimizing and demonstrating Salesforce technology to drive long-term business success, in addition to resolving technical issues.
Success Architects are a pivotal part of the Cloud Success team, supporting Salesforce’s most critical and strategic customers. They provide expert guidance on solution design, focusing on scalability, security, and adherence to standard methodologies. By assessing system performance, they help to optimize efficiency and reliability while proactively identifying risks and recommending improvements to maintain technical health. Success Architects empower businesses to maximize their Salesforce investment by aligning technology with core business goals.
The Industry Success Architect collaborates across Customer Success and the Product organization to drive long-term customer solutions. This includes resolving immediate technical challenges with support engineers while identifying root causes, partnering with customer success managers on strategic guidance and long-term technology health, and liaising with product teams to surface customer feedback for product improvements.
As an Industry Success Architect, you will specialize in multiple Industry Clouds with primary, secondary, and tertiary areas of expertise. You will:
Drive Customer Impact - Partner with our most strategic and high-priority customers, assessing their Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.
Lead with Multi-Cloud Expertise - Serve as a trusted Subject Matter Expert (SME) in your designated Industry Clouds, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership, and product best practices. You will help the team stay at the forefront of Industry Cloud innovations, ensuring they are equipped with the latest product developments and emerging trends.
Communicate with Clarity - Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.
Innovate & Solve Problems - Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.
Execute Proven Strategies - Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of your Industry Cloud customers.
Build Strong Relationships - Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth.
Lead enterprise success strategy with an AI First mindset — using Salesforce Einstein, Agentforce, and AI-powered analytics as primary tools for designing, modeling, and continuously optimizing customer success programs
Apply generative AI to develop executive-level deliverables including strategic business reviews, value realization frameworks, and multi-stakeholder success plans — with strong human judgment applied to business context and executive narrative
Leverage AI-generated portfolio insights to identify whitespace opportunities, adoption barriers, and risk indicators, driving strategic recommendations and C-level alignment
Serve as an internal thought leader and practitioner on AI-augmented success practices — defining standards, playbooks, and governance for AI tool usage in partnership with CS leadership
We are looking for individuals with expertise spanning multiple Industry Clouds (Primary, Secondary, and Tertiary) from the following list. Prioritization of these clouds is geographically diverse, but we are primarily seeking skills in:
Life Sciences Cloud
Public Sector
Financial Services Cloud
Revenue Cloud & Billing
Manufacturing Cloud
Automotive Cloud
Education Cloud
Net Zero Cloud
Non-Profit
Loyalty Cloud
1. Solution Design & Architecture
8+ years of experience in software, system, or enterprise architecture.
Expertise in Salesforce products, platform capabilities, technical governance, and best practices.
Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.
Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices.
2. Communication & Leadership
Ability to assess business objectives, propose solution options, and drive stakeholder alignment.
Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences.
Skilled in creating clear, visually compelling design documents for diverse stakeholders.
Proven ability to lead discussions, influence decision-making, and advocate for best practices.
3. Strategic Thinking & Problem Solving
Ability to identify design inefficiencies, recommend optimizations, and drive customer transformation.
Provide data-driven insights on customer success stories and industry trends.
Passion for continuous learning and staying ahead of emerging technologies.
Deep, demonstrated AI First experience in a senior or strategic customer-facing role, with hands-on use of Salesforce Einstein, Agentforce, or equivalent AI-powered success platforms
Ability to synthesize AI-generated insights into executive-ready narratives and strategic recommendations, demonstrating strong business and commercial acumen
Experience defining or contributing to AI usage frameworks, governance policies, or AI fluency enablement programs within a CS or professional services organization
Strong consultative skills with the ability to guide enterprise customers on leveraging Salesforce AI capabilities to achieve their own business outcomes and ROI
Secure & Scalable Architecture: Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations. Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations.
Salesforce Development: Hands-on experience with APEX programming, JavaScript, Visualforce, and Lightning Web Components (LWC). Familiarity with governor limits and best practices for efficient code execution.
Data Management & Integration: Proficient in designing and managing data models, validation rules, and data governance best practices. Experience with data import/export, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs and middleware (e.g., MuleSoft).
System Integration & Extensibility: Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware, and event-driven architectures. Experience working with OAuth, Platform Events, External Objects, and tools like Salesforce Connect.
OmniStudio Knowledge: Experience with OmniStudio components is required.
DevOps (Core + Industry): Strong understanding of software development and delivery process, assessing architecture environments and requirements in order to implement management solutions.
Required: Salesforce Admin, Platform Developer 1 and JavaScript Developer
Highly Desired: Certified Architect Credentials (Application and System Architect), Platform App Builder, Salesforce Advanced Admin and an Accredited Professional credential in at least one Industry Cloud specialization (e.g., Financial Services Cloud, Health Cloud, or Public Sector Solutions).
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
We are currently looking for a versatile Customer Success Manager with expertise in Salesforce to join our team. In this role, you will act as an extension of our customer's workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce.
As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. As the main point of contact for the account's success, you will work closely with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship.
Shift Timings: Candidate should be comfortable working in 24*7 shifts (specifically Night shifts) and the below timings are subject to change basis the business need. (5.30/6.30 PM - 2:30/3:30 AM) IST
Responsibilities:
Required Skills:
Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture.
Excellent communication skills to articulate technical issues to diverse audiences.
Ability to prioritize customer needs, take ownership, and drive resolutions.
Experience with databases, SQL, Windows/Linux Server, and security infrastructure. Strong echnical skills or the ability to acquire in-depth knowledge.
Demonstrated AI First approach to account management — you use AI as your default starting point across workflow, communication, and planning, not as an occasional aid
This position will require you to work from your local Salesforce office 3 days a week
Preferred Skills:
Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture.
Demonstrating expertise in Salesforce Technical, (Lightning, Apex, Customisation, Implementation, Product knowledge, Major releases of Salesforce, Different Clouds knowledge, etc.). Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Candidates currently in roles such as Salesforce Technical Architect, Salesforce Solution Architect, Salesforce Business Analyst, Salesforce Functional Consultant, Salesforce Technical Lead, Salesforce Technical Account Manager, Salesforce Team Lead, or Salesforce Senior Technical Consultant—with a strong ability to manage customer relationships—are encouraged to apply for this position.
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Customer Success Manager (Salesforce technical exp mandatory)", "Job_Requisition_Additional_Locations": "India - Bangalore", "Job_Requisition_Primary_Location": "India - Hyderabad", "Job_Requisition_Ref_ID": "JR323967", "Time_Type": "Full time", "Countries": [ "India" ], "Regions": [ "Karnātaka", "Telangāna" ], "Locations": [ "Bangalore", "Hyderabad" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Japan---Tokyo/XMLNAME--FY-27--Account-Executive--Enterprise-Sales--MFG-MAE-_JR325052", "External_Job_Posting_Start_Date": "2026-01-14", "Job_Description": "Your Impact:
・担当するテリトリーに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。
顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはC-levelとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
求める経験：
・テック業界における法人営業5年以上
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確率し、実践している方
・個人目標金額を持つ営業経験をお持ちの方
・新規開拓経験をお持ちの方
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
弊社エンタープライズセールスの中でも大手金融機関に対する提案活動をする営業職となります。
~大手企業のお客様に対して、成長・変革の支援~
担当テリトリー：大手金融機関（銀行、カード、証券、リース、生保、損保等）
詳細は採用担当にお尋ねください。
Role Description:
担当するお客様のアカウントオーナーとして、売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。
営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Your Impact:
・担当するアカウントに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
Basic Requirements:
・IT業界におけるエンタープライズ企業担当の法人営業5年以上
・直販営業経験
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確立し、実践している方
・個人目標金額を持つ営業経験をお持ちの方
・新規開拓経験をお持ちの方
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Preferred Requirements:
・課題解決型の提案経験をお持ちの方やSI出身の方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識
・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方
Overview of the Role:
Tableauのミッションは、 お客様がデータを「見て、理解し、活用できるように支援すること」です。 Tableau はビジネスインテリジェンス市場に影響を与え、常に成長を続けています。
Account Executiveは、担当する業界・規模のお客様に対して、当社の革新的な製品とソリューションを提案し、販売目標を上回る成果を追求する重要なポジションです。
単なる製品販売にとどまらず、お客様の潜在的な課題を深く掘り下げ、最適な解決策を提示します。市場調査からリード獲得、商談の創出、製品デモンストレーション、導入支援、そしてクロージング、さらには契約後のカスタマーサクセスまで、営業プロセスのすべてを主体的に動かすダイナミックなポジションです。
Responsibilities:
戦略的アカウントプランニング: 担当地域・業界における市場動向を分析し、中長期的な営業戦略を立案・実行。目標を達成し続けるためのパイプラインを構築します。
フルサイクル営業の遂行: 新規商談の創出から、製品デモによる価値提案、商談管理（CRM）、契約締結まで、営業プロセスの全フェーズを完結させます。
リソースのオーケストレーション: ソリューションエンジニア、製品サポート、マーケティングなどの社内リソースを巻き込み、顧客にとって最適なソリューションを構築します。
リレーションシップの構築: 顧客企業の経営層から現場担当者まで、多層的な関係性を構築・維持し、Tableauのファンを増やします。
インサイトの共有: 競合情報や市場のフィードバックを収集し、製品開発やマーケティング戦略へのインプットを行います。
Required Qualifications:
ソリューション営業の経験: 中小・中堅企業（SMB/Commercial領域）向けに、無形商材やITソリューションの提案営業経験（目安3年以上）。
圧倒的な目標達成意欲: 常に高い基準を自らに課し、活動量（コール、デモ、訪問）と質の双方からKPI・目標を達成してきた実績。
コミュニケーション能力: 複雑な技術的概念を、顧客のビジネス価値に翻訳して伝えられる高い言語化能力。
Preferred Qualifications:
SaaS/ソフトウェア業界経験: SaaSビジネスモデルへの深い理解、またはBI製品（Tableau、Power BI、Looker等）の知見。
Salesforceの活用経験: Salesforce CRMを用いたデータドリブンな営業管理の実践経験。
ツール活用スキル: Google Workspace、Slackを日常的に使いこなし、スピード感を持って業務を遂行できる方。
Ownership & Agility: 変化の激しい環境を楽しみ、自身のビジネスを最大化させるために自律的に行動できる方。
「モノを売る営業」から、「経営をデザインするパートナー」へ。
東京近郊のBtoC業界（消費財・流通・通信など）を代表するエンタープライズ企業に対し、デジタルトランスフォーメーションを推進する提案営業を募集します。私たちの営業スタイルは、単なる製品販売ではありません。顧客の「理想の姿」を共に描き、その実現を支援するコンサルティング型セールスです。
経営層（C-level）への直接提案 提案相手は企業の意思決定者である役員・経営者が中心です。ビジネスの本質に触れ、経営に直結するダイナミックなスキルが身につきます。
「提案」と「顧客の成功」に100%集中できる環境 私たちは「製品」ではなく「サービス」を提供しています。物理的な納品や出荷作業に追われることはありません。すべてのエネルギーを、お客様の課題解決と成功のために注げます。
圧倒的な成長スピードと達成感 決裁権者との直接交渉がメインのため、商談から成約までのスピードが速いのが特徴です。数多くのクロージング経験を積みながら、営業としての市場価値を飛躍的に高められます。
主な業務内容
戦略立案： 担当エリアにおける新規開拓・既存顧客深耕のシナリオ作成。
新規提案： 顧客の潜在的な課題を掘り起こし、未来のビジョンを提案。
アカウント・マネジメント： 既存顧客へのアップセル・クロスセルを通じたさらなる価値提供。
Required Qualifications（必須要件）:
IT業界での法人営業経験（5年以上）、および課題解決型の営業経験
大手企業(エンタープライズ)を担当した経験
既存顧客の深耕および新規顧客開拓の経験
個人目標金額を持つ営業経験をお持ちの方
Mulesoft の営業としてSalesforceのコアアカウント営業と協業しながら、金融・製造・BTC・公共・自治体といった業界のエンタープライズアカウントに対して、新規開拓及び既存深耕を担当します。
MuleSoft はアプリケーション、データ、デバイスを接続するためのAPI管理、インテグレーション製品です。APIの開発・管理、Salesforceと他システムのインテグレーションなど広汎な用途と豊富な機能を要しています。Salesforceを始めとするクラウドサービス導入を検討しているお客様や、ITシステムの高度化を検討しているお客様の顕在化している課題解決に留まらない「ビジョン」を提案し、新規サービスの創出や、業界全体に大きなインパクトを与えるような案件に関わるチャンスが多い営業職です。
担当製品を紹介・導入するだけにとどまらず「大手企業の未来を変えていく」という醍醐味を味わえる非常にエキサイティングな環境になります。
ご経験や適正に合わせて担当アカウント、業界をアサインする予定です。
求めるスキル・経験
・IT業界で5年以上の営業経験
・エンタープライズ向け新規開拓経験
・営業目標達成のため、案件発掘から受注までの営業プロセスを立案し、実践している方
・既存戦略アカウントに対するアカウントプランの作成、遂行経験
・チームセリングの意識
歓迎されるスキル・経験
・アプリケーションのみでなくバックエンド領域での営業経験
", "Job_Family_Group": "Sales", "Job_Posting_Title": "(FY27) MuleSoft, Account Executive (Enterprise Sales)", "Job_Requisition_Primary_Location": "Japan - Tokyo", "Job_Requisition_Ref_ID": "JR325032", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Tokyo" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Japan---Tokyo/Account-Executive--Tableau--Enterprise-Sales-_JR325083-1", "External_Job_Posting_Start_Date": "2026-01-23", "Job_Description": "Overview of the Role（ポジションの概要）:
Tableauのミッションは、 お客様がデータを「見て、理解し、活用できるように支援すること」です。 Tableau はビジネスインテリジェンス市場に影響を与え、常に成長を続けています。
Account Executiveは、担当する業界・規模のお客様に対して、弊社の革新的な製品とソリューションを提案し、販売目標を上回る成果を追求する重要なポジションです。
単なる製品販売にとどまらず、お客様の潜在的な課題を深く掘り下げ、最適な解決策を提示します。市場調査からリード獲得、商談の創出、製品デモンストレーション、導入支援、そしてクロージング、さらには契約後のカスタマーサクセスまで、営業プロセスのすべてを主体的に動かすダイナミックなポジションです。
Responsibilities（職務内容）:
戦略的アカウントプランニング:
担当するお客様・地域に合わせた戦略的なテリトリープランやアカウントプランを策定し、実行します。市場調査に基づき、販売機会を最大化し、四半期ごとの売上目標を達成します。
パイプラインの構築と管理:
新規顧客の開拓と案件の発掘を通じて、常に目標の3倍規模の営業パイプラインを維持・管理します。お客様のビジネス課題を深く理解し、当社のソリューションによる価値を明確にすることで、案件を成約に導きます。
お客様との関係性構築:
現場の担当者だけでなく、CxOレベルを含む経営層との関係を構築・強化し、長期的なパートナーシップを築きます。
ソリューション提案能力:
お客様の顕在・潜在的な課題を深く掘り下げ、説得力のある製品デモンストレーションを実施することで、お客様のビジネス変革を支援します。
チームの成功への貢献:
営業チームのSalesforce Analyticsのエキスパートとして、データ分析をサポートします。また、セールスエンジニア、カスタマーサクセス、製品サポートなど、社内外の様々な関係者と密に連携し、チームとして最高の成果を出します。
エキスパートとしての成長:
業界動向や競合情報を常に収集し、自社のソリューションのエキスパートとして、お客様に最高の価値を提供します。
Required Qualifications（必須要件）:
IT業界での法人営業経験（5年以上）、および課題解決型の営業経験
既存顧客の深耕および新規顧客開拓の経験
お客様のニーズに応じた提案資料の作成・プレゼンテーションスキル
社内外の関係者と連携し、プロジェクトを推進できるチーム連携力・調整力
Preferred Qualifications（歓迎要件）:
大手企業(エンタープライズ)を担当した経験
AnalyticsやSaaSソリューションの提案・販売経験
TableauまたはBI製品の利用または提案経験
Google Workspace や Slack などの業務ツールの使用経験
東海・中部地区の中小企業に対して、成長・変革の支援を行っていただきます。
Role Description:
地区ごとに割り当てられたテリトリーのオーナーとして、売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。
営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Your Impact:
・担当するテリトリー・アカウントに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
・将来的なキャリアパスとして、Mid Market（従業員規模300〜599名）、General Business（従業員規模600〜1,999名）へのステップアップが可能です。
Basic Requirements:
・3年以上法人営業経験をお持ちの方（有形/無形、IT/非IT商材を問わず）
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確率し、実践している方
・個人目標金額を持つ営業経験をお持ちの方
・新規開拓経験をお持ちの方
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Preferred Requirements:
・課題解決型の提案経験をお持ちの方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識
・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方
東日本地区の中堅〜大手企業に対して、成長・変革の支援を行っていただきます。
※担当地区、担当セグメントについてはご希望等に応じて決定致します。採用枠については採用担当にお問い合わせください。
Role Description:
担当するお客様/テリトリーのオーナーとして、売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Your Impact:
・担当するアカウント/テリトリーに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
Basic Requirements:
・IT業界における法人営業5年以上
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確立し、実践している方
・個人目標金額を持つ営業経験をお持ちの方・新規開拓経験をお持ちの方・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Preferred Requirements:
・課題解決型の提案経験をお持ちの方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識
・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive, Region EBU (East)", "Job_Requisition_Primary_Location": "Japan - Tokyo", "Job_Requisition_Ref_ID": "JR325046", "Time_Type": "Full time", "Countries": [ "Japan" ], "Regions": [ "Tokyo" ], "Locations": [ "Tokyo" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Japan---Tokyo/Account-Executive--Enterprise-Sales-------FY27-_JR325049-1", "External_Job_Posting_Start_Date": "2026-07-31", "Job_Description": "弊社エンタープライズセールスの中でも公共領域に対する提案活動をする営業職となります。
~大手企業のお客様に対して、成長・変革の支援~
担当テリトリー：公共機関（中央省庁、地方自治体、文教NPO等）となります。
詳細は採用担当にお尋ねください。
Role Description:
担当するお客様のアカウントオーナーとして、売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。
営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Your Impact:
・担当するアカウントに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
Basic Requirements:
・IT業界におけるエンタープライズ企業担当の法人営業5年以上
・直販営業経験
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確立し、実践している方
・個人目標金額を持つ営業経験をお持ちの方
・新規開拓経験をお持ちの方
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Preferred Requirements:
・課題解決型の提案経験をお持ちの方やSI出身の方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識
・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方
福岡を拠点に九州・中四国地区の各企業に対して、成長・変革の支援を行っていただきます。
※担当地区、担当セグメント（中堅～大手）についてはご希望やご経験応じて決定致します。採用枠については採用担当にお問い合わせください。
Role Description:
担当するお客様/テリトリーのオーナーとして、売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。
営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Your Impact:
・担当するアカウント/テリトリーに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
Basic Requirements:
・IT業界における法人営業5年以上
・個人目標持つ営業経験
・新規開拓経験
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Preferred Requirements:
・課題解決型の提案経験をお持ちの方
・CRM、ERP、BIなどの営業経験
【エージェント以外の候補者様専用】エージェント経由のご応募はこちらのURLからお願いいたします：https://salesforce.wd12.myworkdayjobs.com/ja-JP/External_Career_Site/job/Japan---Tokyo/Account-Executive--Commercial-Sales--GRB---Agency-Candidates-only_JR328426
東京近郊の中小企業、ベンチャー企業を中心とした顧客に対して地区ごとに割り当てられたテリトリーのオーナーとして、
売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。
営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Your Impact:
・担当するテリトリーに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。
顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
・将来的なキャリアパスとして、Mid Market、General Businessへのステップアップが可能です。
Basic Requirements:
・3年以上の法人営業経験(フィールドセールス)をお持ちの方（有形/無形、IT/非IT商材を問わず）
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確率し、実践している方
・個人目標金額を持つ営業経験をお持ちの方
・新規開拓経験をお持ちの方
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Preferred Requirements:
・課題解決型の提案経験をお持ちの方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識
・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方
Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution, including knowing how to leverage AI development tools like Claude and GitHub Copilot to optimize code quality and accelerate design cycles. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API's as well as a strong development background.
What You'll Actually Be Doing
Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Translate business requirements into well-architected solutions that best leverage the Salesforce platform, including identifying opportunities to embed autonomous AI capabilities using Agentforce
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Provide oversight and governance of Salesforce projects, championing an AI-First Delivery & Engineering methodology by utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed, utilizing AI coding assistants to help enforce standards and optimize code performance
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation, championing the team's use of tools like GitHub Copilot to accelerate the generation of Apex classes, mock data, and REST integrations
Focus on Performance Evaluation & ROI by collaborating with customers to develop evaluation frameworks to measure AI performance and business value for their specific use cases
Maintain a target billable utilization aligned to the role
Ability to understand a project and deep dive to debug issues, leveraging AI diagnostics to interpret system logs and isolate performance bottlenecks quickly
From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects using AI tools to build prototypes rapidly
Liaise with Salesforce product teams to support client implementations
Travels to client sites for projects, estimated 50-75%
You're Our Person If...
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
9-14 years CRM experience with a minimum of 6 years on the Salesforce platform
Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds, as well as an understanding of Agentforce architecture
Understanding of systems architecture and ability to design scalable performance-driven solutions, including using AI platforms to evaluate architectural scaling and load limits
Understanding of key design patterns and large data volume limitations and best practices, with experience using AI tools to model data distribution and analyze potential data skew risks
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth) and how to configure them securely
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.), utilizing AI platforms to parse third-party REST API documentation and map complex data schemas
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Experience with platform security capabilities (TLS, SSL)
Practical fluency using AI coding assistants and modern development ecosystems (e.g., Copilot, Cursor, Claude) to accelerate delivery, document technical architecture, and maintain a high standard of code quality
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Active Salesforce certifications or ability to achieve relevant certifications upon hire.
The Embedded Technical Architect is a technical architect who is comfortable being onsite with strategic customers, getting hands-on-keyboard to enable new capabilities, building working prototypes, and expanding the technical use, business value, and long-term adoption of Salesforce solutions.
We are seeking highly experienced, hands-on Technical Architects to be the driver of day to day adoption, consumption and usage of Salesforce products. This role is a hybrid of a pre-sales consultant and a long-term technical advisor, requiring the Architect to be physically embedded (2+ days/week) with their aligned strategic customers in the region. You will partner closely with your Account SE and AE to drive a long-term strategy for your assigned account(s).
This Architect's primary mission is to identify and deliver increased customer usage by designing, coding, and configuring high-fidelity, data-driven and agentic solutions that showcase the value of the Salesforce platform, with a deep focus on Service Cloud, Sales Cloud, Marketing Cloud, Agentforce (AI) and Data Cloud. Additionally, you will act as a trusted advisor to ensure successful adoption of features and capabilities and drive consumption growth.
Technical Engagement & Prototyping
Onsite Technical Discovery: Run discovery and workshops with business users, customer architects and development teams to identify new use cases, systems, data flows, and business bottlenecks.
Design & Deliver POCs: Own the end-to-end process of any Proof of Concept (POC) needed. This is a hands-on, configuration and coding role where you will build functional slices of the final solution using Apex, LWC, and Flow.
Customer Education: Ensure consistent awareness and education of Salesforce capabilities for the customer. Build confidence and credibility throughout IT and business teams. Regular education on new features and new acquisitions.
Customer Adoption & Health
Customer Health Checks + Education: Partner to conduct quarterly health checks and regular cadences to surface areas of opportunity and recommend features or capabilities already licensed but not being used. Ensure customer awareness of new and/or underutilized features and how they can meet business needs.
Accelerate Adoption: Provide hands-on support and education to the customer's team, prototyping new ideas, new features, new acquired technology, creating new flows, or turning on predictive, generative, and agentic capabilities to increase adoption and consumption.
Architecture & Strategy
Architect the Solution: Maintain a scalable, secure, and high-performance multi-cloud solution and review regularly with VPs of Engineering and CTOs.
Team Enablement & Knowledge Sharing: Contribute reusable POC assets, playbooks, and best practices to mentor team members and scale impact across the organization.
Required Qualifications:
B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Knowledge of related applications, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 4 years of professional experience
Preferred Qualifications:
Salesforce Certifications
Previous experience as a solution/sales engineer
Experience: 5+ years of demonstrable solution/technical architecture experience in a demanding pre-sales, consulting, or professional services role.
Architecture Acumen: Ability to design a complex data model, define a sharing/visibility strategy, and create a system-level architecture for a complex enterprise.
Communication: Exceptional problem-solving skills and comfort presenting complex technical narratives to both skeptical engineering teams and C-level executives.
Availability: Ability to be onsite with your customer(s) 50-60% of the time.
Salesforce Certified Administrator, Certified Sales and/or Service Cloud Consultant, Marketing Cloud, Agentforce Specialist, Application Architect or System Architect certification, Agentforce Champion or above.
Experience with Salesforce Platform, Agentforce concepts and applying AI in customer service or engagement scenarios. Experience implementing or supporting Data360 (Data Cloud).
Familiarity with public cloud platforms (AWS, Azure, GCP).
Deep understanding of Agentic standards (MCP, A2A)
Deep expertise in a core Salesforce Cloud (Service Cloud, Sales Cloud, or Marketing Cloud).
Mulesoft Focus. Enterprise Scale. Make an Impact
The Experience
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
We are currently seeking a Senior Account Partner (Services Seller) to join our growing Professional Services sales team within Customer Success Group (CSG). Our Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce investment.
As a critical member of the Go To Market (GTM) and Professional Services team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.
What You'll Actually Be Doing
Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
Facilitate qualification, deal cycle participation, account reviews and value assessments
Accountable for bookings, revenue, margin, CSAT, and value delivered
Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
Act as a trusted advisor to our customers to accelerate value and improve customer outcomes
Pilot awareness within a micro-vertical to develop repeatable motions
Serve as a key SME, leader, and services consultant to our sales teams
Serve as the liaison between internal and external teams
You're Our Person If...
Experience owning or leading a book-of-business
Experience in developing new logo's as well as hunting within existing accounts.
Experience working within a consulting landscape
Experience selling professional services related to digital transformation, including integration and API-led connectivity solutions
Demonstrated hands-on experience with MuleSoft or a comparable enterprise integration platform (e.g. Dell Boomi, Informatica, Workato) — this is a requirement for the role
Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
Capable of building assets from scratch including marketing, sales and strategy solutions
Experience with global procurement leads to settle pricing and deal strategy
Skilled in manoeuvring and working with the C-Suite during a strategy cycle
Background in delivering critical initiatives and/or programs for a firm-based model or product company
Degree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Interested in Services Sales at Salesforce More Broadly?
We hire for a range of Professional Services sales roles across the Salesforce platform throughout the year. If this isn't quite the right fit but services sales at Salesforce excites you, apply anyway — we'd love to keep you in mind for future opportunities.
*LI-Y
The Technical Consulting Senior Manager is a leader of leaders, responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep.
You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills from a technology perspective, including a foundational understanding of how to leverage AI development tools to optimize delivery cycles. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background. You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth.
Responsibilities and Requirements:
Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Provide oversight and governance of Salesforce projects, guiding delivery teams on the effective use of AI-assisted tooling to maintain velocity and quality
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed, encouraging the use of AI coding assistants to enforce best practices
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Ability to understand a project and debug issues, leveraging AI diagnostics to assist in interpreting logs and isolating bottlenecks
From time-to-time, participate in activities such as technical landscape discovery, Proof-Of-Concept (POC) development with prospects
Liaise with Salesforce product teams to support client implementations
Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds, with a foundational familiarity with Salesforce's AI offerings (e.g., Agentforce)
Understanding of systems architecture
Understanding of key design patterns and large data volume limitations and best practices
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Lead a technical team and own customer and team engagement
Travels to client sites for projects, estimated 50-75%
Maintain a target billable utilisation aligned to the role
14-18 years CRM experience with a minimum of 10 years on the Salesforce platform
Maintain billable utilisation targets for your team
Technical enablement of team members on the latest Salesforce products and processes, including upskilling on modern AI development tools and practices
Working with global teams for delivery across geographies. We will need you to be flexible with your work hours
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Leader of Leaders
Experience building & growing a practice
Must have managed a team of technical & solution implementors
The Technical Architect will support the full implementation lifecycle, from prioritizing to deployment in an evolving ecosystem consisting of clients and partners. Be responsible for efficiently designing and building the Salesforce industry-specific Financial Services Cloud, Healthcare Cloud, revenue cloud. It also requires maintaining an ongoing comprehensive understanding of the cloud-computing ecosystem. Technical Architects typically specialize in a salesforce platform (e.g. Force.com (Sales, Service, Community, IoT, Einstein Clouds), Marketing Cloud, Commerce, and Health Cloud), and developing solutions cross-cloud is becoming more critical.
Responsibilities
Working closely with Delivery Managers, Functional Solution Architects, and if required directly with clients to devise technology solutions to meet client needs and ensure the software product is used accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, supplying crafting scope and development estimates, and documenting requirements and designs.
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Collaborate with internal team members (sales/pre-sales, engineering, other services teams, etc.) to help customers increase the value of their Salesforce Industry products and services.
Designing ground-breaking technical solutions and working directly with customers to meet their business requirements in accordance with industry-standard methodologies.
Leading and mentoring the development and QA teams on the project.
Application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.
Through the use of UML diagrams, design documentation, and best-practice methodologies; detailed design of Salesforce-related projects from inception through production support.
Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams.
Responsible for creating, and delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Force, Visualforce, and J2EE technologies.
Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions. Develop POCs or help customers and partners with complex coding tasks.
Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community.
Qualifications
10+ years of experience in developing technology solutions.
2+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
Handling multiple projects/issues, Coaching Architects, Strong Industries background.
Demonstrated Ability in Financial Services domain/Healthcare domain/Salesforce CPQ or Revenue Cloud domain.
Excellent written and spoken communication skills.
Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background. Specializes in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and the client's needs.
Experience in Salesforce (SFDC) CRM with end-to-end implementation experience.
Salesforce.com integration experience, including between different business systems as well as working with integration tools.
Proficiency in programming using Salesforce SFDC, Force.com, APEX, J2EE, HTML, Java, JavaScript, and XML and their use in the development of CRM solutions.
Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch.
Strong experience with configuration, customization, and programming with Lightning Aura Components.
Knowledge in LWC.
Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls.
Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.
Additional Salesforce.com experience includes Workflow Alerts and Actions, and Approval Workflow.
Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions.
Diligent with the ability to learn quickly to demonstrate new concepts, technologies, and solutions.
Ability to work independently and be a self-starter.
A pioneering innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.
Ability to travel to client sites as needed (average of 30-50%), but may be higher or lower based on the engagement.
Degree or equivalent relevant experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
MuleSoft’s Professional Services team works across technology and business stakeholders to usher customers into the next phase of their business transformation journey and achieve innovative outcomes that shape the future.
As a Practice Manager, you get to:
Lead a team of technical architects and consultants as they deliver MuleSoft solutions to our customers. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team.
This role is 50% billable and in addition to team leadership, you will work with our customers and partners to solve critically important business challenges using MuleSoft’s Anypoint Platform. You will lead customer, partner, and MuleSoft technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and the operational life cycle.
You will be a key member of the cross-functional MuleSoft leadership team. Collaboration and alignment across Sales, Customer Success, Pre-Sales, and Product teams will be integral to your success.
Responsibilities
Lead a team of technical architects and consultants as they deliver MuleSoft solutions to our customers.
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce and MuleSoft environments, optimizing API performance, data orchestration, and platform resource consumption
Lead technical design sessions; architect and document complex integration solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate API implementation and integration lifecycle velocity across projects
Provide hands-on delivery guidance to influence standards for development, governance, and the operational life cycle.
Build our practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team.
Collaborate and align across Sales, Customer Success, Pre-Sales, and Product teams to ensure customer success.
Maintain a target billable utilization and manage operational excellence when it comes to bookings and utilization forecasting.
To be successful, you have
12+ years experience leading by example and being a player and a coach.
A background as a professional services leader with experience growing a practice and a strong consulting background in a credible system integrator firm or high growth enterprise software vendor.
A collaborative mindset and the ability to gain trust with your team and across internal and external functional leaders.
Experience architecting MuleSoft services integrations including a solid understanding of on-premise and cloud-based infrastructures, SDLC pipelines, configuration, and deployment.
Experience with API and integration security with a solid grasp of authentication and authorization concepts and principles.
6-10 years of proven track record leading integration teams and architecting solutions within a diverse technical team of clients, system integrators, contractors, and internal teams.
A background in conducting technical workshops with technical and business clients to drive effective services and implementations.
The ability to communicate complex technical concepts in a simple yet comprehensive way to non-technical and technical professionals alike.
A desire for continuous study of new technologies and functionality, and involvement in projects that push the capabilities of existing technologies.
An appreciation for operational excellence when it comes to bookings and utilization forecast, contract terms, etc.
Excellent verbal and written technical documentation skills.
Experience managing people and projects in a matrix'd environment.
Ability to establish credibility with smart engineers quickly, motivate people, instill accountability, and achieve results.
Agile, proactive, comfortable working with ambiguous specifications and can prioritize on the fly.
Knowledge of MuleSoft AI developments such as Mule AI Chain, Topic Center, API Catalog, MCP, Agentforce Connectors.
Familiarity with AI & ML concepts, including predictive and generative AI, Retrieval-Augmented Generation (RAG), Large Language Models (LLMs), and Agentic AI.
Passion for continuous learning and experimentation with emerging AI technologies, including prompt engineering, new LLM models, and agentic AI frameworks.
Basic understanding of Agentforce and building AI agents (Good to have).
Desired Skills
Experience developing with Continuous Integration (CI) pipelines.
Knowledge on publish & subscribe integration design models.
Experience using Jenkins and Nexus technologies.
Experience with solutions on Salesforce products/platform technologies (Experience building Service Cloud applications is a definite plus).
Ability to learn quickly in a highly dynamic environment.
Ability to take ownership of project delivery and multi-task on multiple projects/feature development.
Bachelor degree in computer science or equivalent is desired (Masters would be preferred).
Role: Business Development Representatives for Public Sector or .ORG (Non-Profit & Education)
Location: European Headquarters, Dublin
Our Business Development Representative (BDR) team is part of our wider Sales Business, focusing on generating new business and whitespace pipeline through prospecting outbound opportunities with the ultimate goal of closed won business. In this specialist role, you will focus on either of Salesforce's most impactful and fastest-growing verticals — Public Sector (government bodies, central ministries, local authorities, and public agencies) AND .ORG (non-profits, NGOs, and education institutions) — helping to drive Salesforce's mission of digital transformation where it matters most.
You will have the opportunity to work in a fast-paced team with varied future customers and personalised training and career opportunities.
Why Join Salesforce as a Business Development Representative?
Sales Development is the foundation of our sales organisation where new business opportunities come to life. Within the BDR role, we support outbound sales teams by assisting them through strategic prospecting efforts and extensive account research. BDRs consistently make a tangible impact in the Sales Development Organisation by generating millions of dollars of new business pipeline each year.
In the Public Sector & .ORG verticals, you'll be at the forefront of Salesforce's mission-driven work — helping governments modernise citizen services and enabling non-profits and educational institutions to maximise their impact. Salesforce is positioned as the #1 AI CRM for Public Sector digital transformation, giving you a powerful story to tell.
Additionally, BDRs are enrolled in an intensive sales training programme designed to provide new professionals with the fundamental skills necessary to achieve a successful sales career at Salesforce.
Day to Day
For more information, visit getsalesforcebenefits.com for the full breakdown!
Salesforce provides a compelling opportunity for Sales Professionals with a proven track record exceeding quota in technology sales. Our goal is to build an organization of intelligent, ambitious, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, a best-in-class CRM/Sales Force Automation tool that reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for or our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based, team atmosphere.
You will be responsible for driving strategic, Commercial-Wide sales initiatives into a set of SMB companies in Korea. Your accounts will be a blend of clients with addition revenue opportunities and prospects. You must be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very competitive comp plan with tremendous upside earnings potential.
Responsibilities:
To exceed monthly / quarterly sales targets by selling Salesforce solutions into SMB accounts in Korea. You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.
Territory identification and research, go to market territory strategy and create qualified target account list.
Leads generation with support from inside sales team through cold calling and email campaigns
Pipeline development through a combination of marketing events and working with partners.
Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
Engage with prospect organizations to position Salesforce solutions through strategic value based selling, business case definition, ROI analysis, references and analyst data.
Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
Generate short term results whilst maintaining a long term perspective to maximize overall revenue generation.
Accurate monthly forecasting and revenue delivery.
Required Skills:
Extensive, relevant experience of solution selling within solution/services provider
Successful history of net direct new business sales, with the ability to prove consistent delivery against targets.
Demonstrable track record of sales over achievement.
Credibility at all levels, including CxO.
Business-level fluency (written and spoken) in Korea. Fluent in English.
Preferred Skills:
Sales experience at SaaS/software vendor.
CRM application sales, relevant enterprise experience preferred.
The program is structured as follows:
During your first month, you will receive extensive onboarding enablement through a Salesforce-style academy, where you will:
During the Graduate Program, you will experience both the Solution Engineering Path and the Sales Path. The structure of each rotation is similar: you will spend 60% of your time immersed in the role with clear tasks, targets, and stakeholder alignment, while the remaining 40% will focus on role-specific learning. You will be paired with experienced buddies in each path.
If your first rotation (months 2 through 4) is in Solution Engineering, you will then join the Sales Graduate Rotation from months 5 through 7, and vice versa. Over these six months, you will gain exposure to both roles. The time spent mastering the fundamentals of these complementary disciplines will enable you to be more productive and impactful upon promotion.
Throughout the rotations, there will be self-paced certifications and skills assessments. You must meet all eligibility criteria before you can panel for promotion.
With the EMEA Graduate Program – Solution Engineering Path, you can continue to progress:
About This Role
We're building something special in our Israel-based Offensive Security organization, and we're hiring multiple people across three key areas:
Penetration Testing
Red Team Product
Security Research
While these roles share a common foundation in offensive security tradecraft, each brings its own unique focus and impact.
We're looking for deep expertise in at least one of these areas, with the ability to grow across others. We have multiple openings and are looking for talent at various levels. As we get to know you through the interview process, we'll work together to identify the best fit matching your expertise and interests with the specific role and level (Senior, Lead, or Principal) that makes the most sense for both you and the team.
Role Overview
We are seeking a highly skilled offensive security professional to join our elite team. This role is ideal for someone who thrives on breaking systems, finding creative attack paths, and using their findings to drive meaningful security improvements across Salesforce's products and infrastructure.
You will work alongside some of the best minds in security, operating with significant autonomy and impact. Whether you specialize in deep application level penetration testing, red teaming, security research or vulnerability discovery, we want to hear from you—you don't need to be an expert in all three domains. What unites these roles is a relentless attacker mindset, a drive to find and demonstrate real-world impact, and the ability to translate offensive findings into lasting security improvements.
Responsibilities
Conduct advanced penetration testing, red team operations, or security research targeting Salesforce's cloud infrastructure, applications, and services
Discover, exploit, and document security vulnerabilities using creative and methodical approaches
Develop custom tools, exploits, and attack techniques to simulate real-world adversaries
Collaborate with product teams to remediate vulnerabilities and improve secure design practices
Contribute to the maturity of our offensive security program through automation, tooling, and process improvements
Mentor and share knowledge with team members, fostering a culture of continuous learning
Present findings and security insights to technical and executive audiences
Stay ahead of emerging threats, attack techniques, and offensive security tradecraft
Required Qualifications
5+ years of hands-on experience in offensive security (Senior), 7+ years (Lead), or 10+ years (Principal).
Deep, demonstrable expertise in at least one of the following domains: penetration testing, red teaming, application security research, or vulnerability discovery, with strong foundational knowledge and willingness to learn across other offensive security disciplines.
Proven ability to identify and exploit complex vulnerabilities in web applications, APIs, cloud environments, or infrastructure.
Strong programming/scripting skills (e.g., Python, Go, Bash, PowerShell) for tooling and automation.
Deep understanding of attack frameworks (MITRE ATT&CK), common vulnerability classes (OWASP, CWE), and exploitation techniques.
Excellent written and verbal communication skills, with the ability to clearly document technical findings.
Self-motivated, intellectually curious, and comfortable working independently or as part of a team.
Preferred Qualifications
Experience in cloud security (AWS, GCP, Azure) and containerized environments (Kubernetes, Docker).
Background in offensive security research, including CVE discoveries or contributions to security tools.
Familiarity with CI/CD pipeline security, supply chain attacks, or infrastructure-as-code security.
Experience with social engineering, physical security testing, or adversary simulation.
Active participation in the security community (bug bounties, CTFs, conferences, open-source contributions).
Relevant certifications (OSCP, OSCE, OSWE, GXPN, or equivalent).
Benefits & Perks:
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Open to Flex (1-3 days/week in the office), or Office-Based (4-5 days/week in the office)
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
", "Job_Family_Group": "Product", "Job_Posting_Title": "Senior/Lead/Principal Offensive Security", "Job_Requisition_Primary_Location": "Israel - Tel Aviv", "Job_Requisition_Ref_ID": "JR327567", "Time_Type": "Full time", "Countries": [ "Israel" ], "Regions": [ "Tel Aviv District" ], "Locations": [ "Tel Aviv" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Hyderabad/Senior-Technical-Consultant---Salesforce-DevOps_JR327679", "External_Job_Posting_Start_Date": "2026-07-31", "Job_Description": "About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Senior Technical Consultant - DevOps is expected to be hands-on expert in Salesforce DevOps and CI/CD implementation. This role will lead DevOps delivery for small to medium-sized Salesforce projects and support Technical Architects on complex, enterprise-scale programs. The ideal candidate combines technical depth, practical delivery experience, and strong client engagement skills.
The Senior Technical Consultant - DevOps ensures solutions align with industry best practices to drive long-term customer success. You are both a big-picture thinker and an in-depth problem solver, with broad and deep technical expertise. You take pride in designing resilient systems that withstand high volumes and critical demands while balancing technical and enterprise-level considerations.
Responsibilities
Collaborate with client stakeholders to define requirements, deliverables, and manage expectations.
Assess existing DevOps processes, tools, and practices, recommending improvements.
Design, present, and implement best-fit DevOps solutions, considering customer needs, tool preferences, and commercial constraints.
Drive the selection and implementation of DevOps tools and technologies.
Lead the setup and execution of Salesforce DevOps frameworks for small-to-medium scale projects.
Collaborate closely with Technical Architects and project leads on larger engagements to design and implement robust DevOps solutions.
Ensure successful continuous delivery deployments across environments.
Collaborate with Salesforce product teams to support client implementations.
Requirements (Technical Skillset)
6+ years of experience on the Salesforce platform, with a focus on DevOps, release management, and CI/CD implementation.
Hands-on experience with Salesforce DX, Salesforce CLI, Metadata API, Apex, and Lightning Web Components.
Strong working knowledge of CI/CD tools (e.g., Copado, Jenkins, GitLab, Azure DevOps) and version control systems (GitHub, Bitbucket).
Deep understanding of sandbox strategy, source-driven development, branching strategies, and release governance.
Familiarity with Salesforce deployment models, including Change Sets, Unlocked/Managed Packages, and Metadata deployments.
Exposure to test automation tools (e.g., PROVAR, CRT, TOSCA, Selenium, ApexUnit, JMeter) and code quality/security tools (e.g., SonarQube, PMD, Checkmarx).
Experience with Docker, orchestration pipelines, and security integration in CI/CD.
Understanding of performance monitoring tools (Salesforce Event Monitoring, CloudWatch, Azure Monitor).
Strong client-facing communication skills and ability to lead small/medium projects or support architects on large-scale programs.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all
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As a Technical Architect, you will become a deep product expert with Retail Execution or Trade promotion management applications, and work closely with our sales and delivery teams to ensure customer success.
Responsibilities
Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners.
Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce.
Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools.
Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.
Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems.
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.Requirement
10+ years of experience in developing technology solutions.
3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
Expertise in one or multiples of → Salesforce Retail and Consumer goods Cloud, Sales/Service/Experience Cloud, and Vlocity Omnistudio.
Expertise in one or multiple domains of → Trade Promotion Management & Optimisation, Account Planning , important metric Management, Retail Execution, Visit Planning/Execution , Salesforce maps, Sales Agreement.
Integration Architecture (Must have) - Conceptualize end-to-end integration projects & knowledge of authentication mechanism.
Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration.
Working knowledge on continuous integration, working with repositories (e.g. Git).
Strong experience in designing and architecting large-scale applications.
Detailed understanding of Solution architecting & Estimation process.
Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others).
Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect).
OmniStudio Developer/Consultant.
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
Our Salesforce Database (SDB) team provides a highly available database for Salesforce applications. Within the large SDB team, we provide a highly durable and available distributed storage for public clouds. We are defining the next generation of trusted enterprise computing in the cloud. We're a fast-paced, metrics driven team. We're highly collaborative and work across all areas of our technology stack. We live and breathe transactional systems, distributed systems and enterprise reliability, availability and scale.
The team is seeking a highly qualified and energetic Senior/Lead Software
Engineer who will be responsible for working on development scalable, resilient and fault tolerant transactional and distributed systems. The Senior/Lead Software Engineer will be responsible both for design and hands-on implementation. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. Equally important is advanced prompt engineering — the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Job Responsibilities:
Required Skills:
Desired Skills
Highly Available Distributed Systems Areas where you may be working on include highly scalable, highly performant distributed systems with highly available and durable data storage capabilities that ensure high availability of the stack above that includes databases. A thorough understanding of distributed systems, system programming, working with system resources is required. Practical knowledge for challenges regarding clustering solutions, hands-on experience in deploying your code in the public cloud environments, working knowledge of Kubernetes and working with APIs provided by various public cloud vendors to handle data are highly desired skills
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Senior / Lead Software Engineer - Database/Distributed Storage Engineering", "Job_Requisition_Additional_Locations": "Washington - Seattle", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR328544", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,200 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Washington" ], "Locations": [ "San Francisco", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Hyderabad/Program-Manager---Strategy-and-Operations_JR327797", "External_Job_Posting_Start_Date": "2026-07-16", "Job_Description": "As a Program Management Strategy & Operations Manager/Sr Manager, your work will cut across areas of Strategy, Program planning, Operational excellence, Governance and Enablement. You will help in implementing Global business vision and strategy,
This position requires big-picture thinking, initiative, zeal, attention to detail, the ability to learn quickly, the capacity to handle internal and external relationships, the competence to work with senior executives, and excellent soft skills.
Work location: Bangalore/Hyderabad
Key Responsibilities
Drive programs of strategic importance to Salesforce PS Global Delivery Center (GDC)
Conceptualise, analyse and evaluate the needs of different programs; make recommendations with business justification, and finally upon approval, forefront the programs
Manage the partner program, running governance for their performance and effectiveness in meeting GDC requirements.
Define KPIs for Partner Performance, report and track health of partnerships, implement strategies to derive the most effective outcome from partners.
Work closely with Stakeholders, Sponsors, Cross-functional teams, to develop scope, deliverables, resources, timelines for the new initiatives
Work with other program managers to identify risks and opportunities across multiple projects within the department
Proactively Communicate status, risks, and issues to stakeholders and senior management.
Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
Ability to identify all people or organizations impacted by the program, analyse customer expectations and impact on the project, and develop appropriate management strategies for actively engrossing collaborators in project decisions and execution.
Understanding of Agile-certified Scrum processes, and current methods of coordinating Business & IT. Understanding of Scrum Master concepts and exhibits demonstrably the traits of a successful Scrum Master.
Provide leadership to strategise and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk
Ability to build project timelines to plan and lead all aspects of and report progress within the project environment
Work with vendors for handling programs relating to subcontractors
Support the Talent Strategy charter in driving enablement programs that create a workforce ready for current and future business requirements
Basic Technical Literacy to design technical enablement programs and assess their impact on resource skill readiness for projects
Requirements
8+ years of Program Management experience and 14+ years of overall IT experience
5+years of exposure to Salesforce Projects/Products is a strong asset
Ability to collaborate with senior executives and partner organizations, demonstrating strategic understanding of business needs
Understanding of resource utilization and worked with strategies to get the right skills for the right projects.
Hands-on experience with one or more CRM software products (Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, NetSuite) would be a strong asset
Hands-on experience with PM tools like JIRA / MS Project
Adept in building presentations that enable communication of strategic direction across the organization
Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation)
Ability to manage multiple projects/ programs and mentor new hires
Overview of the Role:
Our Commercial segment focuses on working with customers and organizations with 200-4500 employees. As an Account Executive, you will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.
As an Informatica Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing Intelligent Data Management Cloud™ (IDMC). In this role, you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes.
Note: By applying to the Informatica Commercial Account Executive posting, recruiters and hiring managers who support multiple verticals across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
You may be aligned to the following verticals and/or clouds:
Financial Services
Healthcare & Life Sciences
Retail & Consumer Goods
Communication, Media and Tech
Manufacturing, Automotive, & Engineering
Consumer & Business Services
Responsibilities:
Our Informatica Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Close opportunities at assigned existing accounts and drive sales at new accounts
Drive sales within assigned segment
Acquire new logos within assigned territory
Speak to Informatica business offerings as they relate to the customer’s needs and engage other resources as required
Differentiates Informatica and Salesforce solutions based on differences in business drivers, personas, and trends for accounts
Articulates what drives an industry
Manage high volume of accounts and sales
Qualifications:
Average of 5+ years of experience preferred of full cycle sales experience, with at least 3 in the field with a proven track record of success
Experience managing a list of 2-20 accounts, 100% existing customers OR 50-200 accounts, 100% New Logo
Experience selling to the C-suite, matrixed selling environment preferred
Experience in selling technical platforms preferred
Integration / API Market Awareness
Ability to build and deliver presentations to your customers
Ability to strategize with a large extended team
Salesforce and Google Cloud have embarked on a groundbreaking partnership worth $2.5 billion to revolutionize customer relationship management (CRM) through advanced artificial intelligence (AI). By integrating Google's Gemini AI models into Salesforce's Agentforce platform, we're enabling businesses to harness multi-modal AI capabilities—processing images, audio, and video—to deliver unparalleled customer experiences. Join our team of talented engineers and help us advance the integration of Salesforce applications on Google Cloud Platform (GCP). You will have the unique opportunity to work at the forefront of IDP, AI and cloud computing and contribute to enabling a full suite of Salesforce applications on Google Cloud. You will get an opportunity to build a platform on GCP to enable agentic solutions on Salesforce.
We are seeking a proactive and skilled Software Security Engineer to join our GCP team. The ideal candidate will be responsible for enhancing our security posture across various domains, focusing on development, vulnerability management, infrastructure security, and the security of distributed and scalable distributed systems. This role requires hands-on experience with security systems, a deep understanding of modern threats, and the ability to drive security improvements through engineering solutions.
As a Software Security Engineer, you won’t just find vulnerabilities, you’ll engineer the systems that prevent them. You will play a pivotal role in securing our distributed micro-services architecture on GCP, moving security by building automated, high-performance tools that empower our entire engineering organization.
Your Impact:
Security Engineering & Automation: Build and integrate high-performance security tools and custom scripts into our CI/CD pipelines (SAST/DAST, SCA, SIEM) to automate manual toil.
Infrastructure as Code (IaC): Develop and secure Terraform/IaC templates to ensure our cloud infrastructure is hardened by design before it ever reaches production.
Vulnerability Leadership: Lead the end-to-end vulnerability lifecycle, using a risk-based approach to prioritize remediation across network, cloud, and application layers.
Architecture & Threat Modeling: Partner with DevOps and Product teams to conduct threat modeling and architectural reviews, ensuring new features are resilient and scalable.
Compliance & Governance: Act as the technical lead for audits (SOC2, ISO 27001), leveraging automation to provide evidence of consistent monitoring and timely closure of risks.
Production Resilience: Troubleshooting and resolving complex security issues in production using distributed tracing and modern monitoring tools.
Required Skills:
Engineering Mindset: 2+ years of experience for MTS, 5+ years for SMTS, in Security Engineering with a focus on building tools, not just managing them.
Coding Proficiency: Strong experience in Go, Java, or Python with a solid grasp of Object-Oriented Programming and automation.
Cloud & Infrastructure Expertise: Deep experience with GCP (similar) and Terraform for managing cloud security posture (CSPM) and infrastructure.
Security Domain Knowledge: Practical experience with network protocols, OS hardening (Linux), and modern attack vectors.
Collaborative Spirit: A desire to work cross-functionally with DevOps to embed security into the SDLC.
Desired Qualifications:
Experience in secure software development lifecycle (SDLC) practices.
Familiarity with container security technologies (e.g., Docker, Kubernetes).
Experience with developing or contributing to open source tools.
Mexico City | Hybrid
GDC Team
Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable for Salesforce Professional Services with focus on performance, productivity & impact.
OVERVIEW OF THE ROLE
Salesforce is currently seeking multiple Technical Architects to join our Global Delivery Centre (GDC) team. The Technical Architect is responsible for successfully designing and leading the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
You are both a big picture thinker and an in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the long term and will scale with the customer's growth plans seamlessly. You have validated experience integrating systems via APIs as well as a strong development background.
YOUR IMPACT
Collaborate with client stakeholders to define requirements, and deliverables, and set and handle expectations.
Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
Provide oversight and governance of Salesforce projects.
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed.
Handle the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation.
Maintain a target billable utilization aligned to the role.
Ability to understand a project and deep dive to debug issues.
From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects.
Liaise with Salesforce product teams to support client implementations.
Travels to client sites for projects, estimated 50-75%
REQUIRED QUALIFICATIONS
Strong CRM experience with solid background on the Salesforce platform.
Expert-level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds.
Understanding of systems architecture and ability to design scalable performance-driven solutions.
Understanding of key design patterns and large data volume limitations and best practices.
Understanding of data sharing and visibility considerations and how these play into platform architecture.
Familiarity with platform authentication patterns (SAML, SSO, OAuth).
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
Experience with platform security capabilities (TLS, SSL).
Expert-level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable the achievement of the desired business outcomes.
Strong background in the design/development of large web-based systems, or complete software product lifecycle exposure.
Active Salesforce certifications or ability to achieve relevant certifications upon hire.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
NOTE: By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring TAs will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
BENEFITS & PERKS
Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training with Trailhead.com
Exposure to executive thought leaders and regular 1:1 coaching with leadership
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
For more details, visit https://www.salesforcebenefits.com/
In school, or graduated within the past 12 months? Please visit FutureForce for opportunities.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Sr Technical Alchitect /Technical Architect", "Job_Requisition_Primary_Location": "Mexico - Mexico City", "Job_Requisition_Ref_ID": "JR327827", "Time_Type": "Full time", "Countries": [ "Mexico" ], "Regions": [ "Ciudad de Mexico" ], "Locations": [ "Mexico City" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Hyderabad/SFMC-Salesforce-Marketing-Cloud-Technical-Architect_JR328379", "External_Job_Posting_Start_Date": "2026-07-17", "Job_Description": "Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers. These technologies include--but are not necessarily limited to Salesforce.com products and APIs, AMPScript, JS/SSJS, HTML, CSS, SQL, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies. You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points.
You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background.
Responsibilities
Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Translate business requirements into well-architected solutions that best leverage the Salesforce platform
Provide oversight and governance of Salesforce projects
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Maintain a target billable utilization aligned to the role
Ability to understand a project and deep dive to debug issues
From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
Liaise with Salesforce product teams to support client implementations
Travels to client sites for projects, estimated 50-75%
Requirements
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
9-14 years CRM experience with a minimum of 4-5 years on the Salesforce Marketing Cloud platform
Expert level understanding of the Salesforce product suite, including Marketing Cloud Engagement, Marketing Cloud Personalization, Marketing Cloud Insights, Marketing Cloud Account Engagement, Data Cloud and Agent Force. Moderate experience with Sales, Service, Community, and Community Clouds
Understanding of systems architecture and ability to design scalable performance-driven solutions
Understanding of key design patterns and large data volume limitations and best practices
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Experience with platform security capabilities (TLS, SSL)
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Overview of the Role:
Our Small to Medium Business segment focuses on working with customers and organizations with 1-200 employees. With all Account Executive roles, you will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.
As an Informatica Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing our Intelligent Data Management Cloud™ (IDMC). In this role, you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes.
Note: By applying to the Informatica SMB Account Executive posting, recruiters and hiring managers who support multiple verticals across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
You may be aligned to the following verticals and/or clouds:
Financial Services
Healthcare & Life Sciences
Retail & Consumer Goods
Communication, Media and Tech
Manufacturing, Automotive, & Engineering
Consumer & Business Services
Responsibilities:
Our Informatica Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Close opportunities at assigned existing accounts and drive sales at new accounts
Drive sales within assigned segment
Acquire new logos within assigned territory
Speak to Informatica business offerings as they relate to the customer’s needs and engage other resources as required
Differentiates Informatica and Salesforce solutions based on differences in business drivers, personas, and trends for accounts
Articulates what drives an industry
Manage high volume of accounts and sales
Qualifications:
Average of 2-5 years of full cycle sales experience, with at least 2 in the field with a proven track record of success
Experience managing a large book of business, including growing existing customer base and a demonstrated success with new logo outreach
Experience selling to the C-suite (CIOs, CTOs), matrixed selling environment preferred
Experience in selling technical platforms preferred
Integration / API Market Awareness
Ability to build and deliver presentations to your customers
Ability to strategize with a large extended team
Overview of the Role:
Our Enterprise segment focuses on working with our most strategic customers and organizations of 5000- 10,000+ employees. As an Account Executive, you will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities
As an Informatica Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing our Intelligent Data Management Cloud™ (IDMC. In this role, you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes.
Note: By applying to the Informatica Enterprise Account Executive posting, recruiters and hiring managers who support multiple verticals across the organization hiring for both Commercial and Enterprise Account Executives will review your resume. Our goal is for you to apply once and
have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
You may be aligned to the following verticals and/or clouds:
Healthcare & Life Sciences
Financial Services
Retail & Consumer Goods
Manufacturing, Automotive, and Engineering
Consumer & Business Services
Responsibilities:
Our Informatica Enterprise Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources to meet customer business needs
Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share both Informatica and Salesforce value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts
Qualifications:
10+ years of full cycle sales experience, at least 5 years in Enterprise Sales
Experience in selling technical platforms preferred
Integration / API Market Awareness
Management of large key account(s)
Ability to strategize with a large extended team
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
Slack is looking for a Machine Learning Engineer to craft and implement features, services, API methods, and models to leverage our data to make Slack a fabulous, robust, safe, and valuable product for our users. We work on applications across agentic systems (Slackbot), search, recommendation, and more, but ultimately are looking for engineers excited to drive impact at the forefront of conversational intelligence.
We have over 10 million daily active users relying on our product.
At peak usage, a million messages a minute pass through Slack.
During the week, our users spend over a billion minutes a day active in our product.
Machine learning engineers at Slack touch a great variety of parts of our technical stack. At different points, you might find yourself building data pipelines, training recommendation models, fine tuning LLMs, implementing features in our application, or analyzing experiment data. We don’t expect everyone to be an expert in everything, but we are looking for candidates with experience in Machine Learning, a strength in at least a couple of these, and who are excited to learn the rest.
This is a practical machine learning team, not a research team. Our goal is to deliver business value with machine learning and data in whatever form that takes. Sometimes that means bootstrapping something simple like a logistic regression and moving on. Other times that means developing sophisticated, finely tuned models and novel solutions to Slack’s unique problem space. We are looking for engineers who are driven by driving impact for our business, building great products for our customers, and delivering robust, reliable services with machine learning.
Leveraging machine learning and artificial intelligence subject matter expertise to drive improvements in the Slackbot experience.
Develop ML models supporting ranking, retrieval, and generative AI use-cases.
Brainstorm with Product Managers, Designers and Frontend Engineers to conceptualize and build new features for our large (and growing!) user base.
Produce high-quality results by leading or contributing heavily to large multi-functional projects that have a significant impact on the business.
Actively own features or systems and define their long-term health, while also improving the health of surrounding systems.
Support in the development of sustainable data collection pipelines and management of ML features.
Assist our skilled support team and operations team in triaging and resolving production issues.
Mentor other engineers and deeply review code.
Improve engineering standards, tooling, and processes.
Experience with functional or imperative programming languages: PHP, Python, Ruby, Go, C, Scala or Java.
Built with common ML frameworks like PyTorch, Tensorflow, Keras, XGBoost, or Scikit-learn
Fine tuned LLMs or BERT models.
Experience building batch data processing pipelines with tools like Apache Spark, Hadoop, EMR, Map Reduce, Airflow, Dagster, or Luigi.
An analytical and data driven mindset, and know how to measure success with complicated ML/AI products.
Put machine learning models or other data-derived artifacts into production at scale.
Led technical architecture discussions and helped drive technical decisions within the team.
The ability to write understandable, testable code with an eye towards maintainability.
Strong communication skills and you are capable of explaining complex technical concepts to designers, support, and other specialists.
Expertise in conversational agentic systems.
Expertise in retrieval systems and search algorithms.
Familiarity with vector databases and embeddings.
Knowledge of using multiple data types in RAG solutions including structured, unstructured, and knowledge graphs.
Broad experience across NLP, ML, and Generative AI capabilities.
【エージェント候補者様専用】エージェント以外からのご応募はこちらのURLからお願いいたします：https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Japan---Tokyo/Account-Executive--Commercial-Sales--GRB-_JR325655
東京近郊の中小企業、ベンチャー企業を中心とした顧客に対して地区ごとに割り当てられたテリトリーのオーナーとして、
売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。
営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Your Impact:
・担当するテリトリーに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。
顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
・将来的なキャリアパスとして、Mid Market（従業員規模200〜599名）、General Business（従業員規模600〜1,999名）へのステップアップが可能です。
Basic Requirements:
・3年以上法人営業経験をお持ちの方（有形/無形、IT/非IT商材を問わず）
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確率し、実践している方
・個人目標金額を持つ営業経験をお持ちの方
・新規開拓経験をお持ちの方
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Preferred Requirements:
・課題解決型の提案経験をお持ちの方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識
・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方
This is a unique Specialist Account Executive role within the Products, Auto, Consumer, & Energy organization. This role is designed for a sales professional who brings strong technical fluency alongside a proven ability to drive revenue and build trusted customer relationships.
In this role, you will help customers navigate AI-driven transformation by aligning business objectives with advanced data and AI capabilities. You will partner with customers to identify opportunities to modernize customer engagement and operational models using Salesforce’s AI-first platform.
Salesforce Agentforce, our flagship innovation, leverages real-time data, AI, and automation to power Customer 360 and enable scalable, intelligent, and personalized customer interactions across the enterprise.
As a Specialist Account Executive focused on AiDAPT (AI & Data-Driven Agentic Transformation), you will drive adoption and growth of Agentforce, Data Cloud, and the Salesforce Platform within your assigned accounts. You will operate as a trusted advisor, guiding customers through complex, multi-cloud solutions and demonstrating how Salesforce delivers measurable business value through AI-powered outcomes.
This role is open to both Commercial and Enterprise Account Executives, with responsibilities and deal scope aligned to the assigned segment. Successful candidates will be comfortable navigating diverse buying environments, from fast-moving growth accounts to complex, multi-stakeholder enterprises, and adapting their sales approach accordingly. The role requires the ability to engage both business and technical stakeholders—including executive, data, and IT leaders—to drive AI-powered transformation and accelerate platform adoption.
You will be measured by your success in driving AI and Data Cloud consumption, expanding platform adoption, and influencing stakeholders across customer organizations. You will collaborate closely with internal teams—including Core AEs, Solution Engineers, Product Specialists, and Partners—to deliver cohesive, customer-centric solutions. In doing so, you will exemplify Salesforce’s core values of trust, customer success, innovation, equality, and sustainability.
We are seeking a driven, technically fluent sales professional with experience selling complex, multi-product SaaS solutions and a strong understanding of AI and data-driven technologies. You will lead consultative discovery conversations, deeply understand customer challenges, and articulate how Agentforce, Data Cloud, and the Salesforce Platform can solve critical business problems and unlock new growth opportunities.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Specialist Account Executive, AI & Data Driven Agentic Transformation", "Job_Requisition_Additional_Locations": "New York - New York; Massachusetts - Boston; Illinois - Chicago; Georgia - Atlanta; Texas - Dallas; Texas - Austin", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR329013", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $99,500 - $214,400 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $109,500 - $235,850 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Georgia", "Illinois", "Massachusetts", "New York", "Texas" ], "Locations": [ "Atlanta", "Austin", "Boston", "Chicago", "Dallas", "New York", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Account-Executive---English-Speaker-UKI-SMB_JR329565", "External_Job_Posting_Start_Date": "2026-07-07", "Job_Description": "We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the UK/I (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Key Requirements:
Language: Full professional fluency in English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Overview of the Role - Your Mission
As an Account Executive for the UK/I ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Key Responsibilities
Full Cycle Sales: Lead a dedicated customer set in the UK/I market, managing complex sales projects from lead generation to closing.
Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion.
Solution Selling: Utilize a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals.
Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings.
Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimize the UK/I market funnel.
What We’re Looking For
Required Qualifications :
Demonstrated success of quota carrying, technology solution-based direct sales experience
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluency in English
Preferred Qualifications :
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
LI-Y*
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At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As a MuleSoft Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in integration and API best practices.
Responsibilities:
Become a MuleSoft subject-matter expert for the broader Success Architect organization, including related enterprise architecture concepts, governance and cross-cloud solutions.
Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft.
Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers.
Build strong relationships with both internal and external business partners, contributing to broader goals and growth.
Impact of the Role:
As a MuleSoft Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your technical expertise and business acumen will directly influence the technical architecture, performance optimization, and solution design strategies for our Signature Success customers, driving success and business outcomes with MuleSoft's powerful analytics capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration and Teamwork:
Collaboration is at the core of our success, and as a MuleSoft Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Basic Requirements:
A broad perspective on API and integration patterns, use cases, technologies, and trends.
Significant experience as a prior MuleSoft practitioner, with hands-on experience in large scaled integration deployments.
A recognized and certified MuleSoft expert and broad technologist, with a deep understanding of the Anypoint Platform including its capabilities, limitations, design, and roadmap.
Expert domain knowledge in Performance, Scaling, DevOps and Containerization including working knowledge of Kubernetes.
Ability to evaluate architecture and infrastructure to uncover technical needs. Based on these discoveries, make recommendations for improvement with different lines of business while making use of the MuleSoft platform and supporting applications.
Demonstrated ability to analyze, design, and optimize business processes using technology and integration, with a focus on guiding customers through optimization and migration.
Ability to serve as a Trusted Advisor, driving conversations with Enterprise Architects, CTOs/CIOs, and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.
Ability to advise and mentor diverse teams using influence and adaptive communication strategies.
Comfortable multitasking across parallel work streams, juggling different roles and priorities in each.
A strong willingness and comfort in diving into new situations, learning about new technologies quickly, and debating different approaches and points of view.
Excellent written, presentation and overall communication skills.
Proactive and self-starting attitude with the ability to manage tasks independently.
Preferred Requirements:
Familiarity with micro-services, cloud architecture and considerations for on-prem vs Hybrid vs Cloud platforms.
Experience supporting/troubleshooting scaling and performance issues related to integration across distributed systems is advantageous.
Demonstrated thought leadership through publications, public speaking and others.
Past experiences leading enterprise wide initiatives, giving you an understanding of the challenges accomplishing widespread organizational change and the hindsight to address them.
Experience in a customer-facing, sales-aligned role such as a professional services consultant/architect, solutions architect or in a customer success role is a plus.
Join our dynamic team and contribute to our inclusive and diverse work environment. We embrace diversity and are committed to creating equal opportunities for all applicants. At Salesforce, we value the unique perspectives and skills that individuals from diverse backgrounds bring to the table. If you are passionate about data analytics, technical leadership, driving customer success, and making a positive impact through collaboration, we invite you to apply for the MuleSoft Success Architect position. Help us shape the future of our Success Architect offering for MuleSoft while making a significant impact on our diverse and inclusive workplace.
九州・中四国地区の中小企業に対して、成長・変革の支援を行っていただきます。
Role Description:
地区ごとに割り当てられたテリトリーのオーナーとして、売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。
営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Your Impact:
・担当するテリトリー・アカウントに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
Basic Requirements:
・IT業界における法人営業3年以上
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確立し、実践している方
・個人目標金額を持つ営業経験をお持ちの方
・新規開拓経験をお持ちの方
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Preferred Requirements:
・課題解決型の提案経験をお持ちの方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識
・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方
Overview of the Role:
Our Commercial and Enterprise Account Executive teams drive customer success through the full Tableau analytics platform. Our Commercial team focuses on growing organizations of 250–5,000 employees, while our Enterprise team works with our most strategic customers — organizations of 5,000+ employees. As a trusted partner, you won't just sell AI-powered analytics — you'll work alongside agents and customers to accelerate revenue and help businesses see and understand their data in entirely new ways.
This role focuses on accounts within the Technology, Media & Telecommunications Industries or the Consumer Business Services Industries (including Travel, Transportation, Hospitality, Professional Services, Architecture, Construction, and Real Estate). Some positions may be office-based, office-flexible, or remote depending on the team.
Responsibilities:
Build and manage a sales pipeline by prospecting new accounts, growing existing customers, and closing a high volume of transactions across the full Tableau platform.
Develop trusted relationships with key stakeholders and C-suite decision makers to drive customer satisfaction and long-term value.
Coordinate with internal teams — including product support, customer success, and sales engineering — to meet customer needs and deliver on business objectives.
Partner with account teams and the broader partner ecosystem to develop territory plans and execute long-term account strategy.
Required Qualifications:
Commercial: 5–10 years of full-cycle sales experience, with at least 3 years in a field sales role.
Enterprise: 10 years of full-cycle sales experience, with at least 5 years in enterprise sales.
Proven ability to manage existing accounts for upsell and cross-sell, or to drive new logo acquisition.
Strong presentation and communication skills, with experience presenting to C-level executives.
Preferred Qualifications:
Experience selling business intelligence, analytics, or data platforms.
Ability to develop and execute territory and account plans in a complex, matrixed sales environment.
Background in the Technology, Media, Telecommunications, or Consumer Business Services industries.
Experience will be evaluated based on core competencies, including extracurricular leadership, military service, volunteer work, and other relevant experience.
Our Growth Business, focuses on working with established organisations who are in a position to accelerate their growth. You will have the opportunity to work in a fast paced team with exciting projects and personalised training and career opportunities.
Why Join Salesforce as an Account Executive?
Our SMB & MB teams work with businesses who are at a size where you can really start to look at putting together complex sales solutions and partnering with all areas of our ecosystem.
This role is the perfect opportunity to immerse yourself in all things Salesforce. You will get exposure to a range of internal teams and business units, so your overall knowledge of how we work and operate will grow very quickly.
We offer formal and informal training for all people coming into this role, and this will be entirely focused around your strengths and goals. We encourage 360 degree feedback, so you have the opportunity to take your own initiative and blaze your own trail.
Day to Day
Our SMB & MB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision makers within their patch, and become naturals at helping customers realise value from their Salesforce investments.
You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.
Who you are
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;
Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Territory Account Executive", "Job_Requisition_Additional_Locations": "New Zealand - Auckland", "Job_Requisition_Primary_Location": "Australia - Sydney", "Job_Requisition_Ref_ID": "JR329863", "Time_Type": "Full time", "Countries": [ "Australia", "New Zealand" ], "Regions": [ "Auckland", "New South Wales" ], "Locations": [ "Auckland", "Sydney" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Philippines---Metro-Manila/Salesforce-Technical-Architects_JR330599-1", "External_Job_Posting_Start_Date": "2026-04-19", "Job_Description": "Salesforce Technical Architects collaborate with Customers and Partners during project cycles to share their extensive knowledge of the Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive toward the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation.
Technical Architects are highly effective interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisor for business and technology collaborators. Finally, with experience in software delivery cycles based on agile methodologies the architect supports and is in close alignment with project management activities.
YOUR IMPACT
Demonstrated ability to rapidly learn new technologies and Salesforce Clouds, and quickly ramp up to lead implementation and advisory engagements with confidence.
Ensure scalable and standard methodology solutions to meet and exceed customer needs.
Guide the evaluation of business and technical requirements.
Build relationships with key collaborators and team members.
Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team.
Align with project and engagement managers to support planning and implementation in close collaboration with the customer.
Review and guide project vision and direction, implementation approach and key artefacts.
Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management.
Where required, hands-on application configuration to meet customer needs.
Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.
Fuel our internal growth by identifying, leading or contributing to internal pivotal initiatives, such as innovations, building up a strategic brand, and nurture teammates' skills by sharing knowledge.
Where required, support pre-sales activities to position Salesforce Services.
Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities
Hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR) as well as coding experience in object oriented languages.
Ability to analyze, design, and optimize business processes via technology and integration.
Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases.
Work independently and as part of a distributed team and a willingness to take ownership of problems.
Rapidly learn new technologies as well as strong presentation, communication and facilitation skills.
Available to travel regionally depending on customer needs.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
PREFERRED QUALIFICATIONS
A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).
Ability to build and maintain key relationships with C-level / mid level and key decision makers.
Experience as a Senior Architect and/or CTO in a mid to large sized organisation with leadership driving an organisational transformation in a matrixed organisation.
Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions.
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the Italian market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Key Requirements:
Language: Full professional fluency in Italian and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help with AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Key Responsibilities
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Required Qualifications:
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Italian and English.
Eligibility: Must have the right to work in Ireland.
Preferred Qualifications:
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Equality & Inclusion
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Business Development Representative - Italy", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR331110", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Virginia---Mclean/Technical-Architect---Senior-Technical-Architect---Missionforce--Cleared-_JR331310-1", "External_Job_Posting_Start_Date": "2026-07-01", "Government_Background_Check_Statement": "This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.", "Job_Description": "Salesforce Professional Services is hiring Technical Architects to join the Missionforce team. As a Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers in the Defense & National Security space.
The Technical Architect / Senior Technical Architect plays a pivotal role in both presales and implementation, shaping, scoping, and solutioning engagements to set customers up for success. This leader provides technical oversight and execution leadership on large-scale and mission-critical engagements while also serving as a trusted mentor to Salesforce teams and Federal clients. They're responsible for driving architectural excellence, strategic customer alignment, and fostering a high-performance culture within their teams.
Your Impact
Serve as a trusted advisor to the client
Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
Minimum Requirements
8+ years enterprise architecture or consulting experience on the Salesforce Platform
Strong application design skills combined with strong data, integration, and security architecture skills
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
A great listener with the ability to connect with people in diverse roles
Proven ability to analyze, design, and optimize business processes via technology and integration
Resourceful and innovative thinker who can work through and solve problems
Preferred Requirements
Must be Metro DC located
Active Secret level security clearance required
Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Experience in public sector digital transformation initiatives
Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)
Hands-on experience with Omni Studio
Ability to convey and convince customers of best practices at various levels within a large organization
Application design and development background
Travel may be required and varies depending on the client requirements
Qualification for this job is contingent upon acceptable results from a background investigation and your obtaining and maintaining the specific level of U.S. Government security clearance required for this role. U.S. citizenship (U.S. born or naturalized) required.
NOTE: By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring Technical Consultant will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Technical Architect / Senior Technical Architect - Missionforce (Cleared)", "Job_Requisition_Primary_Location": "Virginia - Mclean", "Job_Requisition_Ref_ID": "JR331310", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $313,700 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $207,800 - $344,700 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Virginia" ], "Locations": [ "Mclean" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-11-26", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Business-Development-Representative---Arabic-Speakers_JR331114", "External_Job_Posting_Start_Date": "2026-05-26", "Job_Description": "We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your visa & relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the Middle East market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Key Requirements:
Language: Full professional fluency in Arabic and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help with AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Key Responsibilities
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Required Qualifications:
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Arabic and English.
Eligibility: visa support will be provided if don't have right to work in Ireland.
Preferred Qualifications:
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Equality & Inclusion
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
Salesforce Professional Services is hiring Solution Architects to join the Missionforce team. As a Solution Architect, you will provide steady architectural leadership across large and complex engagements and partner with executive and delivery stakeholders to co-create and execute solution visions for our most complex customers in the Defense & National Security space. The Solution Architect serves as a hands-on advisor combining Salesforce platform expertise, industry knowledge, and consulting acumen to design and deliver scalable, mission-aligned solutions.
The Solution Architect / Senior Solution Architect is a dual-impact leader across presales and delivery, responsible for shaping, scoping, and aligning complex engagements to position federal customers for long-term success as a trusted advisor.. This role drives architectural strategy from initial solutioning through execution, ensuring mission-critical programs are set up to deliver measurable outcomes. They provide and are accountable for architectural integrity, executive alignment, and elevate solution quality while cultivating a high-performance culture across the team. As stewards of the Professional Services Methodology, they leverage cross-functional networks to enforce best practices, scale delivery excellence, and ensure consistency across MissionForce engagements.
Your Impact
Serve as a trusted advisor to the client
Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
Minimum Requirements
8+ years of relevant experience in enterprise architecture or consulting experience on the Salesforce Platform throughout the whole life cycle with repeated and demonstrable success.
Clearance. Active Secret, TS or TS/SCI (a must).
Expert in Salesforce configuration and architectural strategy, translating current-state complexity into clear target-state designs, closing capability gaps, and delivering solutions that enable achievement of critical business and mission outcomes.
Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
A great listener with the ability to connect with people in diverse roles
Resourceful and innovative thinker who can work through and solve problems.
Preferred Requirements
Must be Metro DC located
Multiple Salesforce Core Architecture certifications
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Experience in public sector digital transformation initiatives
Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)
Hands-on experience with Omni Studio
Ability to convey and convince customers of best practices at various levels within a large organization
Application design and development background
Travel may be required and varies depending on the client requirements
NOTE: By applying to the Solution Architect posting, recruiters and hiring managers across the organization hiring Solution Consultant will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
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LI-Y*
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Salesforce is transforming the way prospects, customers and Trailblazers interact with the company on the web. We are unifying the digital experience of online visitors across corporate brand websites and our Trailblazer ecosystem on a shared digital platform. The result will be dynamic and personalized based on a visitors role, industry, and location. It will also be a showcase of Salesforce products.
As a member of the Cloud Success Readiness team, you will be deeply invested in every aspect of the Agentforce and/or Data Cloud customer experience. You will work closely with Readiness Architects, Technology & Product (T&P) and our Customer Success Group (CSG) teams to ensure that we are delivering customer success to every customer at scale.
Cloud Success Readiness improves customer Adoption and Product Quality by proactively addressing the most relevant customer needs, and by readying our stakeholders to deliver product innovation to our customers. As a Readiness Architect, you will be responsible for understanding the Agentforce and Data Cloud product portfolio, maintaining deep knowledge of product capabilities, and how they map to key customer use cases. You will leverage your product knowledge and technical expertise to surface product insights and recommendations, and document Agentforce and Data Cloud Product Feedback for the T&P organization. You’ll work closely with Cloud Success teams, including Success Architects, Success Guides, Support Engineers, and Account Success stakeholders to scale your product expertise and knowledge of the product lifecycle to better enable their work with customers.
We manage our work via Strategic Initiatives across the product lifecycle including new products and features, end-of-life retirements, and strategic programs such as migration or adoption efforts. We act as early adopters to bring architectural guidance, product expertise, innovation, and knowledge capital to our stakeholders in Customer Success and Technology & Products.
The ideal candidate will be comfortable collaborating within a larger team of subject matter experts and developing key stakeholder relationships across the organization to influence decision making.
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the Spanish market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Key Requirements:
Language: Full professional fluency in Spanish or Catalán and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help with AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Key Responsibilities
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Required Qualifications:
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Spanish or Catalán and English.
Eligibility: Must have the right to work in Ireland.
Preferred Qualifications:
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Equality & Inclusion
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Business Development Representative - Spanish or or Catalán speakers", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR331111", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-11-26", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Business-Development-Representative---Hebrew-speaker_JR331115", "External_Job_Posting_Start_Date": "2026-05-26", "Job_Description": "We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your visa & relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the Israeli market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Key Requirements:
Language: Full professional fluency in Hebrew and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help with AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Key Responsibilities
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Required Qualifications:
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Hebrew and English.
Eligibility: Visa support will be provided if don't have right to work in Ireland.
Preferred Qualifications:
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Equality & Inclusion
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Business Development Representative - Hebrew speaker", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR331115", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Virginia---Mclean/Business-Development-Representative---McLean--VA_JR332514-1", "External_Job_Posting_Start_Date": "2026-06-16", "Job_Description": "The Customer Success Manager, Senior Manager is a highly strategic and experienced individual contributor responsible for driving quantifiable business impact across our most complex, often multi-org Signature customers. This role acts as a primary strategic partner who maintains a continual focus on the customer’s business goals to improve their adoption, technical health, and expertise to realize the maximum value out of their Salesforce investment. Ensuring the seamless delivery of all deliverables necessary to advance the customer’s core business goals. The Senior Manager is required to integrate multiple products or processes to create effective customer solutions.
We are looking for candidates who have experience supporting customers in one or more of the following industries:
This is an Individual Contributor position.
Your Impact
Strategic Accountability and Account Leadership
ROI-Driven Engagement: Determine when and how to engage clients based on calculated ROI, ensuring all activities translate directly into tangible value for the customer.
Complex Program Management: Effectively own the Signature experience across complex, multi-org customers. This involves organizing information across multiple work streams and integrating customer priorities and timelines into comprehensive success plans.
Resource Mobilization: Act as the central resource for the team and the customer, connecting all the dots. This includes proactively taking ownership of customer needs and drawing expert resources into customer situations as needed.
Engagement Charter: Craft a clear engagement charter with specified goals and metrics to ensure alignment across internal and external teams.
Business Value Integration: Align the Account Success team and internal stakeholders around the customer’s business and technical goals, ensuring value delivery through the Signature offer.
Agentic Workflow Design: Design multi-step digital workflows where agents handle repetitive data-intensive work, freeing the CSM for high-stakes relationship building.
ROI Segmentation (Human vs. AI): Determining which customer segments or tasks require high-touch human coverage vs. “always-on” AI support.
Trusted Advisory and Executive Influence
Advanced Stakeholder Management: Cultivate and maintain relationships with customer IT and business executive leadership, demonstrating a genuine commitment to customer goals to build deep rapport.
Complex Navigation: Navigate the customer’s and Salesforce’s internal organizational dynamics to achieve results. Drive consensus with collaborators and influence key internal and external stakeholders to engage in the process.
Business Insight: Combine expert Salesforce knowledge with deep business insight to deliver effective recommendations and advance the customer’s core business goals. This includes adapting established solutions to solve complex customer problems.
Customer Advocacy: Effectively amplify the voice of the customer with internal teams to ensure the organization remains laser-focused on customer success.
Solution & Industry Expertise: Develop a strong working knowledge of Salesforce’s major solutions and a “sales pitch” understanding of the rest. Leverage industry insight to position customers for future success.
Mentorship & Development: Demonstrate a growth mindset by pursuing challenging learning activities. Mentor team members to help accelerate their personal development and contribute subject matter expertise internally within Salesforce.
Domain Expertise and Risk Mitigation
Risk Management: Act as the leader in identifying problems. Leverage the Red Accounts Escalation Play and Case Oversight & Incident Management processes when high-value renewals or Go-Live dates are at risk.
AI Governance & Guardrails: Guide customers through governance frameworks, best practices for Trust Layer, and implementation of safety-by-design principles.
Root Cause Synthesis: Can use AI tools for account-level pattern recognition and access automated RCA reports for specific scenarios.
Root Cause Analysis: Question assumptions to uncover root causes and reveal new opportunities rather than just treating symptoms.
Minimum Requirements
Experienced business professional, preferably with 5-6 years of relevant industry expertise in Customer Success, SaaS platform use, or related strategic consulting fields.
Exceptional communication and presentation skills with a demonstrated ability to influence effectively at all levels, including executive and C-level.
Ability to handle objections, navigate complicated discussions, and drive alignment. Must demonstrate persistence in the face of adversity and disappointment.
Ability to clarify the roles and responsibilities of collaborators and serve as the central resource, ensuring clear technical and business alignment.
Position requirements: Legal authorization to work in the U.S. is required. Company visa sponsorship is not available for this position at this time.
Cloud/Platform Requirements (included with the above):
5-6 years experience supporting customers using Tableau.
Strong understanding of analytics strategy and data-driven decision making
Knowledge of Tableau governance models (content management, permission strategies, data source certification)
Understanding of Tableau Cloud/Server administration and deployment options
Familiarity with advanced features (parameters, calculated fields, LOD expressions, data blending)
Knowledge of Tableau + Salesforce integration (CRM Analytics, Einstein Analytics, embedded analytics)
Certifications: Desktop Specialist, Data Analyst, Server
Preferred Requirements
Multiple Tableau certifications (Desktop + Server/Cloud)
Experience supporting enterprise Tableau deployments
Understanding of data architecture and semantic layers
Knowledge of Tableau Pulse and AI-powered analytics
Note: this role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Customer Success Manager, Senior Manager - Tableau", "Job_Requisition_Additional_Locations": "Georgia - Atlanta; Indiana - Indianapolis; Washington - Seattle; Texas - Dallas; Texas - Austin", "Job_Requisition_Primary_Location": "Illinois - Chicago", "Job_Requisition_Ref_ID": "JR332579", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $150,100 - $227,000 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $180,200 - $247,900 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Georgia", "Illinois", "Indiana", "Texas", "Washington" ], "Locations": [ "Atlanta", "Austin", "Chicago", "Dallas", "Indianapolis", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Illinois---Chicago/Business-Development-Representative---Chicago_JR332500-1", "External_Job_Posting_Start_Date": "2026-06-16", "Job_Description": "The Senior Technical Architect is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution, including knowing how to leverage AI development tools like Claude and GitHub Copilot to optimize code quality and accelerate design cycles. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background.
What You'll Actually Be Doing:
Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Translate business requirements into well-architected solutions that best leverage the Salesforce platform, including identifying opportunities to embed autonomous AI capabilities using Agentforce
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation
Follow and help define coding standards while leading code reviews during projects to ensure quality, using tools like GitHub Copilot and AI coding assistants to enforce design patterns, optimize performance, and accelerate the delivery of custom code, integrations, and data migrations
Focus on Performance Evaluation & ROI by collaborating with customers to develop evaluation frameworks to measure AI performance and business value for their specific use cases
Maintain a target billable utilization aligned to the role
Ability to understand a project and deep dive to debug issues, leveraging AI diagnostics to interpret system logs and isolate performance bottlenecks quickly
From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects using AI tools to build prototypes rapidly
Liaise with Salesforce product teams to support client implementations
Travels to client sites for projects, estimated 50-75%
You're Our Person If...
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
14+ years of overall experience with a minimum of 8 years on the Salesforce platform
Expert level understanding of the Salesforce product suite, including Data Cloud, Industry Clouds, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and familiarity with Agentforce
Understanding of systems architecture and ability to design scalable performance-driven solutions, including using AI platforms to evaluate architectural scaling and load limits
Understanding of key design patterns and large data volume limitations and best practices, with experience using AI tools to model data distribution and analyze potential data skew risks
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth) and how to configure them securely
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.), utilizing AI platforms to parse third-party REST API documentation and map complex data schemas
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Experience with platform security capabilities (TLS, SSL)
Practical fluency using AI coding assistants and modern development ecosystems (e.g., Copilot, Cursor, Claude) to accelerate delivery, document technical architecture, and maintain a high standard of code quality
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Preferred Certifications:
Salesforce Certified Technical Architect (CTA)
Salesforce Application Architect or System Architect
Other relevant AI/ML, AI Specialist, or Cloud Architect certifications
The Experience
The Business Development Representative (BDR) role is part of our Sales Development Organization — the engine behind new business growth at Salesforce, the #1 AI CRM. We are looking for a motivated BDR to partner with our outbound sales teams, drive pipeline through strategic prospecting, and launch a high-impact sales career at a company leading the agentic era.
What You'll Actually Be Doing
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
We are looking for candidates who have experience supporting customers in one or more of the following industries:
This is an Individual Contributor position.
Your Impact
Customer Accountability and Value Alignment
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing
Share best practices for sales and service process optimization, data quality, and customer experience
Strategic Advisory and Stakeholder Management
Drive adoption of Sales and Service Cloud features with reps, agents, managers, supervisors, and ops teams
Track usage metrics (opportunity updates, activity logging, forecast submissions, report usage, case resolution times, knowledge article usage, channel adoption, and CSAT scores)
Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products and services and identify major political barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
Conduct quarterly reviews of feature usage to drive adoption of tools like Journey Builder or Commerce Promotions, ensuring platform stability and performance.
Identify underutilization of contracted entitlements (e.g., messaging volume or GMV tiers) and align platform features with customer priorities to increase throughput.
Technical Health, Adoption, and Risk Management
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Serve as the primary interface for major incidents (e.g., checkout failures or email deliverability drops) to protect peak revenue.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Escalate complex automation, data model, routing, or integration questions to technical resources
Minimum Requirements
Experienced business professional, preferably with 3+ years of relevant industry expertise in Customer Success, Salesforce, SaaS platform use, or related fields.
Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.
Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development
Cloud/Platform Requirements: Along with the above.
3-4 years experience supporting customers using Sales Cloud and Service Cloud.
Working knowledge of core features:
Sales Cloud: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & Dashboards
Service Cloud: Cases, Knowledge, Queues, Service Console, Omni-Channel routing
Understanding of Sales (lead-to-cash, opportunity management, pipeline management) and Service (case management, escalation, SLA management) processes.
Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes) and Service Cloud automation (email-to-case, web-to-case, case assignment rules, macros)
Ability to demonstrate Lightning Sales/Service Console and mobile app
Knowledge of common sales (territory management, lead assignment, opportunity stages) and Services (case deflection, knowledge management, multi-channel support) use cases.
Preferred Requirements
Sales Cloud Consultant and Service Cloud Consultant certifications
Additional Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Data 360 Specialist, Agentblazer).
Experience with Einstein for Sales (lead scoring, opportunity insights, activity capture) and Service (case classification, article recommendations, next base actions).
Understanding of how Sales Cloud integrates with marketing automation and service tools and how Service Cloud integrates with telephony, chat, messaging, and self-service portals.
Note: this role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week.
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Schedule: Part-time (20 hours/week | 4 hours/day)
Duration: September 2026 – Jan 2027
Hybrid 4 days in the office one from home.
Your Journey Starts Here. At Salesforce, we believe that your final year of university should be about more than just exams,it should be about launching your career. We are looking for the next generation of Dutch-speaking Trailblazers to join our Amsterdam Ohana for a unique internship.
By applying to this Futureforce Talent Hub, you are putting yourself on our radar for three distinct career paths: Solutions Engineering, Sales, and Alliances & Channels. We believe your potential shouldn't be boxed into a single job title. By applying to this Hub, you're giving us the green light to personally review your CV and map your unique strengths to the team where you’ll have the most impact,whether that's in Solutions Engineering, Sales, or Alliances.
The Three Paths Within the Hub:
1. Solutions Engineering (The Technical Consultant)
The Mission: You are the bridge between "business problems" and "technical solutions," acting as a trusted advisor to help customers understand the power of the Salesforce platform.
What You’ll Do: You’ll dig deep into how a company operates, identify their pain points, and then configure tailored product demonstrations that show them a better way to work.
Your Impact: You’ll become a master of the "discovery" process,learning to ask the right questions and translating technical features into real-world business value for Dutch organizations.
Ideal for: Students with a "tinkerer" mindset who enjoy explaining complex ideas simply, love a good challenge, and want to blend their technical curiosity with a client-facing career.
Background:We consider applicants from the following academic backgrounds:
Computer Science, Computer Engineering, Information Technology, Software Engineering, Data Science/Data Engineering, Information Systems, or other adjacent disciplines
2.Sales & Business Development (The Growth Driver)
The Mission: You are the front line of Salesforce, identifying new opportunities and building the foundational relationships that fuel our growth.
What You’ll Do: You’ll learn to navigate the Dutch market, researching key industries and engaging with stakeholders to understand their digital needs.
Your Impact: You’ll master the "Art of the Deal," learning world-class sales methodologies while helping local businesses become more customer-centric.
Ideal for: High-energy, resilient communicators who are driven by goals and love the thrill of opening new doors.
Background: We welcome all academic backgrounds! Whether you study Business, Tech, Humanities, or Science, we value your unique perspective.
3. Alliances & Channels (The Strategic Connector)
The Mission: You are the glue of our ecosystem, working with our world-class partners (like consultants and agencies) to ensure our mutual customers succeed.
What You’ll Do: You’ll support the management of partner relationships, helping to coordinate joint strategies and ensuring our "AppExchange" ecosystem stays vibrant.
Your Impact: You’ll gain a macro-view of the tech industry, learning how a global leader scales through collaboration rather than just direct competition.
Ideal for: Natural diplomats and strategic thinkers who enjoy building long-term networks and win-win scenarios.
Background: We welcome all academic backgrounds! Whether you study Business, Tech, Humanities, or Science, we value your unique perspective.
Who You Are:
We are looking for students who are ready to balance their studies with real-world impact. To be eligible, you must meet the following:
Current Student: You are currently enrolled in a Bachelor’s or Master’s program at a University in Amsterdam.
Graduation Timeline: You are on track to graduate in 2027.
Language Skills: You are fluent in both Dutch and English (Mandatory).
Availability: You can commit to 20 hours per week (roughly 4 hours per day) from September 2026 through July 2027.
Ready to Blaze Your Trail?
Interview Kick-off: While we are collecting applications now, formal interviews will begin in May 2026. If there’s a match, we’ll reach out then to start your official Trailblazer journey.
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The Customer Success Manager, Senior Manager is a highly strategic and experienced individual contributor responsible for driving quantifiable business impact across our most complex, often multi-org Signature customers. This role acts as a primary strategic partner who maintains a continual focus on the customer’s business goals to improve their adoption, technical health, and expertise to realize the maximum value out of their Salesforce investment. Ensuring the seamless delivery of all deliverables necessary to advance the customer’s core business goals. The Senior Manager is required to integrate multiple products or processes to create effective customer solutions.
This is an Individual Contributor position.
Your Impact
Strategic Accountability and Account Leadership
ROI-Driven Engagement: Determine when and how to engage clients based on calculated ROI, ensuring all activities translate directly into tangible value for the customer.
Complex Program Management: Effectively own the Signature experience across complex, multi-org customers. This involves organizing information across multiple work streams and integrating customer priorities and timelines into comprehensive success plans.
Resource Mobilization: Act as the central resource for the team and the customer, connecting all the dots. This includes proactively taking ownership of customer needs and drawing expert resources into customer situations as needed.
Engagement Charter: Craft a clear engagement charter with specified goals and metrics to ensure alignment across internal and external teams.
Business Value Integration: Align the Account Success team and internal stakeholders around the customer’s business and technical goals, ensuring value delivery through the Signature offer.
Agentic Workflow Design: Design multi-step digital workflows where agents handle repetitive data-intensive work, freeing the CSM for high-stakes relationship building.
ROI Segmentation (Human vs. AI): Determining which customer segments or tasks require high-touch human coverage vs. “always-on” AI support.
Trusted Advisory and Executive Influence
Advanced Stakeholder Management: Cultivate and maintain relationships with customer IT and business executive leadership, demonstrating a genuine commitment to customer goals to build deep rapport.
Complex Navigation: Navigate the customer’s and Salesforce’s internal organizational dynamics to achieve results. Drive consensus with collaborators and influence key internal and external stakeholders to engage in the process.
Business Insight: Combine expert Salesforce knowledge with deep business insight to deliver effective recommendations and advance the customer’s core business goals. This includes adapting established solutions to solve complex customer problems.
Customer Advocacy: Effectively amplify the voice of the customer with internal teams to ensure the organization remains laser-focused on customer success.
Solution & Industry Expertise: Develop a strong working knowledge of Salesforce’s major solutions and a “sales pitch” understanding of the rest. Leverage industry insight to position customers for future success.
Mentorship & Development: Demonstrate a growth mindset by pursuing challenging learning activities. Mentor team members to help accelerate their personal development and contribute subject matter expertise internally within Salesforce.
Domain Expertise and Risk Mitigation
Risk Management: Act as the leader in identifying problems. Leverage the Red Accounts Escalation Play and Case Oversight & Incident Management processes when high-value renewals or Go-Live dates are at risk.
AI Governance & Guardrails: Guide customers through governance frameworks, best practices for Trust Layer, and implementation of safety-by-design principles.
Root Cause Synthesis: Can use AI tools for account-level pattern recognition and access automated RCA reports for specific scenarios.
Root Cause Analysis: Question assumptions to uncover root causes and reveal new opportunities rather than just treating symptoms.
Minimum Requirements
Experienced business professional, preferably with 5-6 years of relevant industry expertise in Customer Success, SaaS platform use, or related strategic consulting fields.
Exceptional communication and presentation skills with a demonstrated ability to influence effectively at all levels, including executive and C-level.
Ability to handle objections, navigate complicated discussions, and drive alignment. Must demonstrate persistence in the face of adversity and disappointment.
Ability to clarify the roles and responsibilities of collaborators and serve as the central resource, ensuring clear technical and business alignment.
Cloud/Platform Requirements:
5-6 years experience supporting customers using MuleSoft.
Experience with deep MuleSoft Anypoint Platform expertise
Strong understanding of how MuleSoft solves business problems:
API-led connectivity: Three-layer architecture enabling reusability and agility
Integration patterns: Real-time sync, batch processing, event-driven architectures
API Management: Governance, security policies, rate limiting
Deployment options: CloudHub vs Runtime Fabric - when to use each
Knowledge of MuleSoft + Salesforce integration (Salesforce Connector, Composer, Data Cloud)
Understanding of when to engage technical resources for complex integrations
Understanding of integration patterns with enterprise systems (SAP, Oracle, Workday, ServiceNow)
Familiarity with MuleSoft RPA capabilities
Multiple MuleSoft certifications (Developer + Integration Architect Associate)
Note: this role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week.
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Enterprise AI Transformation to lead our most strategic architecture engagements with our marquee customers at the intersection of AI, enterprise platforms, and digital transformation. In this role, you will partner directly with CIOs, CTOs, and Chief Architects at the world’s largest enterprises to help them reimagine their businesses through AI-powered innovation on the Salesforce Platform.
You will drive the architectural vision for how the Salesforce suite is implemented at the most demanding enterprise scale. This is a high-trust, high-impact role shaping the future of how AI transforms customer experience, productivity, and decision-making for global organizations.
You will also help build a global community of enterprise architects, creating alignment across customers, partners, and Salesforce teams around modern architectural patterns and responsible AI adoption.
Key Responsibilities:
What We're Looking For:
Preferred Qualifications:
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Description
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
We are looking for candidates who have experience supporting customers in one or more of the following industries:
Global Public Sector
Federal Civilian (FedCiv) – Work with non-defense federal agencies (such as Health & Human Services, Commerce, and Transportation) to drive digital transformation initiatives that improve citizen services, requiring knowledge of federal procurement processes and the ability to obtain a Public Trust clearance.
State, Local and Higher Education (SLED) - Work with state and local government agencies and educational institutions (K-12 and higher ed).
This is an Individual Contributor position.
Your Impact
Customer Accountability and Value Alignment
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing
Share best practices for sales and service process optimization, data quality, and customer experience
Strategic Advisory and Stakeholder Management
Drive adoption of MuleSoft features with reps, agents, managers, supervisors, and ops teams
Track usage metrics (opportunity updates, activity logging, forecast submissions, report usage, case resolution times, knowledge article usage, channel adoption, and CSAT scores)
Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products and services and identify major political barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
Conduct quarterly reviews of feature usage to drive adoption of tools like Journey Builder or Commerce Promotions, ensuring platform stability and performance.
Identify underutilization of contracted entitlements (e.g., messaging volume or GMV tiers) and align platform features with customer priorities to increase throughput.
Technical Health, Adoption, and Risk Management
Drive adoption of Anypoint Platform capabilities with integration teams and developers and share MuleSoft best practices and use cases.
Conduct enablement sessions on MuleSoft features and track usage metrics (API calls, integrations flows, connector usage).
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Serve as the primary interface for major incidents (e.g., checkout failures or email deliverability drops) to protect peak revenue.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Escalate complex automation, data model, routing, or integration questions to technical resources
Minimum Requirements
Experienced business professional, preferably with 3+ years of relevant industry expertise in Customer Success, SaaS platform use, or related fields.
Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.
Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development
Cloud/Platform Requirements:
3-4 years experience supporting MuleSoft Anypoint Platform
Anypoint Platform: Runtime Manager, API Manager, Exchange, Design Center
Integration patterns: API-led connectivity (system, process, experience APIs)
Connectors: Pre-build connectors for Salesforce, SAP, databases, SaaS apps)
Understanding of API lifecycle management (design, deploy, manage, monitor)
Basic knowledge of REST APIs and API Security
Familiarity with common integration use cases and API design best practices.
Note: this role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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Enterprise AI Transformation to lead our most strategic architecture engagements with our marquee customers at the intersection of AI, enterprise platforms, and digital transformation. In this role, you will partner directly with CIOs, CTOs, and Chief Architects at the world’s largest enterprises to help them reimagine their businesses through AI-powered innovation on the Salesforce Platform.
You will drive the architectural vision for how the Salesforce suite is implemented at the most demanding enterprise scale. This is a high-trust, high-impact role shaping the future of how AI transforms customer experience, productivity, and decision-making for global organizations.
You will also help build a global community of enterprise architects, creating alignment across customers, partners, and Salesforce teams around modern architectural patterns and responsible AI adoption.
Key Responsibilities:
Serve as a strategic partner to CIOs, CTOs, and Chief Architects at Fortune 1000 companies, helping shape their enterprise transformation through AI and the Salesforce platform.
Define scalable architectural patterns for end-to-end implementation of the Salesforce suite, including AI, Data Cloud, Industry Clouds, and integration technologies.
Lead architectural modernization efforts, bridging legacy enterprise systems with modern cloud-native infrastructure and AI services.
Champion the use of trusted AI to transform workflows, automate decision-making, and personalize enterprise experiences at scale.
Establish and grow a global community of Salesforce architects across customers, system integrators (SIs), and ISVs to share best practices, patterns, and platform innovation.
Collaborate with Salesforce Product and Engineering teams to influence the platform roadmap based on real-world enterprise needs.
Publish architecture blueprints, transformation guides, and reference models that enable repeatable success across verticals.
Design and govern Agentforce architectures, including agentic workflow design, multi-agent orchestration, and agent lifecycle management across enterprise deployments.
Define AI governance frameworks to ensure responsible, compliant, and auditable AI adoption — including model risk management, bias evaluation, and ethical AI guardrails.
Support strategic pre-sales engagements by influencing enterprise architecture decisions and accelerating platform adoption across high-value pursuits.
Provide architectural governance and delivery oversight on complex implementations, ensuring alignment to enterprise standards, scalability requirements, and platform best practices.
What We're Looking For:
8+ years of experience in enterprise architecture, platform strategy, or technical advisory roles, with significant focus on cloud transformation and AI integration.
Deep expertise in Salesforce architecture, including Agentforce, Data Cloud, Einstein AI, and Industry Cloud implementations at global scale.
Track record of executive engagement and influence with C-level leadership at Fortune 1000 companies.
Hands-on knowledge of AI/ML technologies, including predictive modeling, LLMs, automation, and ethical AI practices in enterprise settings.
Strong understanding of data governance, integration patterns, and multi-org / hybrid cloud architectures.
Passion for community-building—mentoring architects, hosting forums, and codifying best practices.
Exceptional communication skills and executive presence; able to lead architectural conversations at both strategic and technical levels.
Experience with Agentforce and Agent Builder, including designing, deploying, and governing autonomous agents in enterprise environments.
Deep industry vertical fluency in one or more sectors (e.g., Financial Services, Retail, Manufacturing, Healthcare) to contextualize architecture recommendations for enterprise customers.
Hands-on experience with integration platforms — particularly MuleSoft — and the ability to design robust, scalable data and API strategies across complex enterprise landscapes.
Preferred Qualifications:
Experience in a consulting, advisory, or CTO/CIO-facing role at a system integrator, platform vendor, or enterprise IT team.
Familiarity with enterprise architecture frameworks (e.g., TOGAF, SAFe) and the ability to define and evolve architectural governance frameworks tailored to AI-driven transformation programs.
Thought leadership or speaking experience at industry events or Salesforce forums (Dreamforce, World Tour, CTA Summit).
Salesforce is currently seeking a Manager, Technical Consulting to join our Global Delivery Centre (GDC) team. Our Manager, Technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization.
In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Industries practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team.
This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce’s Industries Cloud.
Responsibilities:
You’ll have up to 15 direct reports under your scope of responsibility.
You will be required to deliver technical work (as a technical architect) on Industries projects at 50% utilization and balance that with leading your team of Technical Consultants, Architects, and Managers.
You’ll be responsible for hiring, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs, ensuring continuous team enablement across modern AI coding environments.
Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies and Enterprise AI Architecture frameworks that drive increased business value.
Identify and lead internal critical initiatives to grow the Industries consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise, championing an AI-First Delivery & Engineering model across your delivery team.
Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
Lead Enterprise Architecture and Governance for an enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, integrate scalable predictive/generative AI elements securely, and establish a program architectural roadmap.
Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
Lead a project team of developers focused on driving optimized solutions for our clients leveraging Salesforce Industries Cloud, Service Cloud, Sales Cloud, and Experience Cloud, guiding teams on the effective use of AI development tools (e.g., Cursor, Claude, GitHub Copilot) to maintain delivery speed and code health.
Ensure the success of these teams while securing the highest CSAT and business outcomes, focusing on Performance Evaluation & ROI by defining metric frameworks to measure the business value of client AI workloads.
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders.
Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce.
Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.
Minimum Requirements
10-15 years of experience leading Salesforce technical consulting projects and handling individual contributors.
5+ years of people management experience.
Strong application design skills combined with strong data, integration, and security architecture skills.
Expertise in one or multiples of → Salesforce Industries Cloud (Comms, H&I or FSC OR Revenue), Sales/Service/Experience Cloud, and Vlocity OmniStudio or respective domains, with a foundational familiarity with Agentforce architectures being a plus.
Integration Architecture (Must have)
Platform Security (Must have)
Identity and Access Management / Integration Security
Sharing and Visibility (Must have)
Data Architecture and Management (Must have)
Architectural Design Patterns
Apex Design Patterns (Must Have)
Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others).
Proficiency in English.
Preferred Requirements
Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)
OmniStudio Developer/Consultant
Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies, specifically keeping pace with AI-assisted delivery trends and data compliance practices.
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
A great listener with the ability to communicate with people in diverse roles.
Proven ability to analyze, design, and optimize business processes via technology and integration.
Resourceful and innovative thinker who can work through and solve problems.
Adept at navigating/mediating conflict and fostering healthy dialogue.
Strong interpersonal skills - nurture effective working relationships with others.
Exceptional analytical skills - experience overseeing and managing business metrics, productivity, AI evaluation metrics, and outcomes.
Overview of the Role
Join our world-class Employee Success Business Partner (ESBP) team during a pivotal era where CRM, AI, Data, and Trust converge. As a Strategic ESBP Senior Director, you will sit within our Employee Success for Employee Success (ES4ES / HR4HR) client group, partnering directly with senior HR and People leaders who shape the future of Salesforce’s workforce.
This is not a traditional business partner role. You will operate as a trusted advisor to senior executives (VP+ level leaders) across the Employee Success organization, including leaders in ESBP, Workforce Transformation, Agentic Talent Experience, and HR COEs. Your clients are the very teams designing Salesforce’s people strategy, which means your work has enterprise-wide ripple effects.
Responsibilities
Strategic HR-for-HR Partnership: Serve as a proactive consultant to senior leaders to shape organizational strategy, business transformation, and AI/Agent integration. You will align talent initiatives with fiscal year goals and lead executive-level hiring strategies.
Leadership Advisory & Coaching: Serve as a high-impact trusted advisor to the ES leadership team, utilizing advanced consultative skills to navigate a complex organizational ecosystem. You will provide values-aligned coaching—anchored in Trust, Customer Success, Innovation, and Equality—to empower leaders as they navigate organizational change and address engagement challenges. As a resilient communicator, you will leverage professional poise to bridge differing perspectives among high-level practitioners, building the consensus necessary to improve retention and achieve strategic people outcomes.
Operational Excellence: Lead critical talent cycles including succession planning, merit and compensation reviews, and workforce planning. You will act as "Customer Zero," testing and refining internal initiatives before they are scaled to the broader organization.
Cross-functional Collaboration: "Form the table" by mobilizing stakeholders across Legal, Finance, and HR Centers of Excellence (COEs). You will bridge the gap between global corporate strategy and local business needs, including managing location strategy and executive spans/ratios.
Analytics & Impact Measurement: Use data-driven insights to monitor organizational health. You will connect engagement data (from GIS surveys) to tangible business metrics like revenue per employee and retention risk.
Global Policy Advocacy: Stay ahead of international digital shifts, such as the National Cloud Computing Policy (NCCP), to advise the business on data sovereignty, digital inclusivity, and regional talent development.
Required Qualifications
Strategic Experience: 8+ years of experience as an HR/ES Business Partner or in a similar strategic talent advisory role, with a proven track record of supporting executive-level clients.
Business & Tech Acumen: A deep curiosity for how business operates. You understand growth trajectories, product lifecycles, and the impact of AI on the modern workforce.
Change Leadership: Demonstrated experience leading organizations through large-scale transformations, utilizing formal change management models to improve culture and effectiveness.
Data Literacy: Ability to analyze complex datasets and "connect the dots" between people metrics and business outcomes.
Relationship Building: A natural ability to build high-trust, collaborative relationships across diverse teams and formal/informal networks.
Education: Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
Preferred Qualifications
Global Perspective: Experience navigating international data privacy and residency frameworks (e.g., sovereign cloud policies) and their impact on talent mobility.
Talent Development Expertise: Specialized knowledge in executive coaching, high-potential assessment tools, and building diverse leadership pipelines.
Innovation Mindset: Experience working in high-growth SaaS or AI-driven environments where agility and "fearless invention" are required.
Salesforce is seeking a Customer Success Manager, Director to service as a Strategic Value Partner for Salesforce’s most complex and high-impact customer accounts. In this high-visibility role, you will move beyond tactical account management to drive a holistic success strategy that aligns Salesforce’s platform capabilities with the customer’s long-term business objectives.
You will be responsible for quantifying the business impact of their investment, transforming technical milestones into measurable ROI and executive-level success stories. By fostering deep-seated relationships across the customer’s leadership team, you will identify and proactively mitigate strategic risks, ensuring platform stability and sustained growth. As a senior leader, you will orchestrate cross-functional teams in a matrixed environment, acting as an organizational multiplier who elevates the standard of excellence for our most strategic enterprise accounts.
Customer success Managers guide customers through case and incident management as subject matter experts on their business context and impact. CSMs coordinate customer communications and executive engagement during major incidents, collaborating with internal and external stakeholders to address customer needs.
We are looking for candidates who have experience supporting customers in one or more of the following industries:
This is an Individual Contributor position.
Your Impact
Executive Management & ROI-Driven Engagement: serve as the ultimate point of accountability for Signature Success delivery, driving renewals and expansion by orchestrating executive-level partnerships and quantifying the tangible ROI of the Salesforce investment.
Business Value Integration: Architect strategic success roadmaps that align Salesforce’s platform evolution with the customer’s long-term corporate objectives, ensuring technical milestones translate into holistic business outcomes.
Complex Program Management: Lead high-stakes, cross-functional initiatives across matrixed internal teams (Sales, Product, Engineering) to deliver seamless solutions for the most complex enterprise challenges.
AI Governance & Guardrails: Govern the integration of autonomous AI agents and specialized digital coworkers, establishing the strategic guardrails and ethical alignment necessary for enterprise-scale AI adoption.
Risk Management & Predictive Insight: Utilize deep usage telemetry and predictive analytics to identify and neutralize long-term (12-24 months) attrition risk and operational bottlenecks before they impact the business.
Complex Incident Governance: Provide executive leadership and crisis governance during major incident, managing high-pressure communications and human-agent interventions to protect the customer’s mission-critical operations.
Mentorship & Organizational Development: Act as a “multiplier” by mentoring internal account teams and coaching talent on navigating high-stakes enterprise environments and emerging AI-augmented workflows
Strategic Business Insight: Deliver proactive, executive-level guidance on Salesforce’s innovation cycle, ensuring customers are positioned to capitalize on new features while maintaining a stable and scalable technical environment.
Minimum Requirements
Experienced business professional, preferably with 7+ years of relevant industry expertise in Customer Success, strategic leadership, SaaS platform use, or related strategic consulting fields.
Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization including executive and C-level.
Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Experience working with Enterprise-level customers.
Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects.
Cloud/Platform Requirements:
7+ years experience supporting complex, enterprise-scale Sales/Service Cloud deployments.
Sales Cloud:
6+ years expertise supporting complex, enterprise-scale Sales Cloud deployments
Expert knowledge of sales transformation and revenue operations excellence
Deep understanding of Sales Cloud architecture for global enterprises (multi-currency, multi-language, complex hierarchies)
Knowledge of advanced capabilities: Agentforce SDR, Einstein Conversation Insights, Revenue Intelligence, Sales Programs
Understanding of Sales Cloud + ecosystem (Revenue Cloud CPQ, Marketing Cloud, Data Cloud, Tableau for sales analytics)
Ability to guide revenue operations strategy and sales transformation discussions
Multiple Salesforce certifications including Sales Cloud, Revenue Cloud, Advanced Administrator
Service Cloud:
6+ years expertise supporting complex, enterprise-scale Service Cloud deployments
Expert knowledge of service transformation and contact center modernization
Deep understanding of Service Cloud architecture for global contact centers (multi-site, 24/7 operations, complex routing)
Knowledge of advanced capabilities: Agentforce Service Agent, Einstein Conversation Mining, Service Intelligence, Swarming
Understanding of Service Cloud + ecosystem (Field Service, Experience Cloud, Slack, Data Cloud, Einstein Analytics for Service)
Ability to guide customer experience strategy and service transformation discussions
Multiple Salesforce certifications including Service Cloud, Field Service, Advanced Administrator
Preferred Requirements
Thought leadership experience (Dreamforce, Sales/Service transformation topics)
Experience with global Sales Cloud (thousands of sales users, complex sales motion) and Service Cloud (thousands of agents, omni-channel at scale, complex telephony) transformations.
Participation in Sales/Service Cloud beta programs or customer advisory boards.
Deep understanding of AI-powered selling and Agentforce capabilities.
#LI-Y
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Missionforce - Associate Forward Deployed Engineer (FDE), Public Sector", "Job_Requisition_Additional_Locations": "Maryland - Remote; Virginia - Herndon", "Job_Requisition_Primary_Location": "Washington D.C. - Remote", "Job_Requisition_Ref_ID": "JR333171", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $96,300 - $176,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "District of Columbia", "Maryland", "Virginia" ], "Locations": [ "Herndon", "Remote" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-10-31", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Illinois---Chicago/Commercial---Emerging-Enterprise-Account-Executive---Consumer-Business-Services_JR332959", "External_Job_Posting_Start_Date": "2026-07-31", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV.
Distributed Systems Software Engineer - GovCloud (Senior/Lead)
Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. You will need deep experience with concurrency, large scale systems, proficiency with solving real-world data management challenges, a strong understanding of how to craft solutions that are highly available, and a proven ability to design, develop, and optimize the core back-end systems. This role requires advanced prompt engineering skills — the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Your Impact:
Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba
Designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools (Cursor, Windsurf, Claude, OpenAI API) to deliver secure, optimized, and high-quality code.
Using and contributing to open source technology (Spinnaker, Zookeeper, etc.)
Developing Infrastructure-as-Code using Terraform
Writing microservices on containerization frameworks such as Kubernetes, Docker, Mesos
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance
Eat, sleep, and breathe services. You have experience balancing live-site management, feature delivery, and retirement of technical debt
Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available
Required Skills:
A related technical degree required
5+ years backend software development experience
Deep knowledge of programming in Java, Golang, Python, or Ruby
Experience owning and operating multiple instances of a critical service
Experience with Agile development methodology and Test Driven Development
Experience with critical infrastructure services including, monitoring, alerting, logging, and reporting applications
Experience with distributed database system and relational databases like postgres is a plus.
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Benefits & Perks
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Salesforce Information
Check out our Salesforce Engineering Site.
関西地区の中堅～大手企業に対して、成長・変革の支援を行っていただきます。
※具体的な配属先（チーム、セグメント、地区等）については組織状況、及び選考を経て決定致します。
Role Description:
担当するお客様のアカウントオーナーとして、売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。
営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Your Impact:
・担当するアカウントに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。
・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。
・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。
Basic Requirements:
・IT業界における法人営業5年以上
・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確立し、実践している方
・個人目標金額を持つ営業経験をお持ちの方
・新規開拓経験をお持ちの方
・自己成長意欲、変化を楽しめる柔軟性のある方
・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
Preferred Requirements:
・課題解決型の提案経験をお持ちの方
・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識
・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方
We are a Data & AI Architects team focused on helping customers understand what this new AI era makes possible, and what it actually takes to make the possible a reality: the right architecture, a trusted data foundation, a clear operating model, and an adoption path that scales. We work in the field, close to customers, close to our Agentforce and Data 360 sellers, and close to Product, Engineering, Support, and delivery teams. We are expected to know the domain, understand the wider ecosystem, bring a strong point of view, and help guide the architectural decisions that turn AI ambition into trusted business outcomes.
We are looking for architects who love hard problems, think in systems, and are energized by the transformation AI is driving across organizations. We value people who understand how the whole landscape fits together and where Salesforce creates the most leverage within it.
As a Data & AI Technical Architect, you are the expert thought leader and senior field specialist for customers evaluating, implementing, and expanding their use of Salesforce Data 360 (Data Cloud), Agentforce, and the broader enterprise data and AI ecosystem.
Your work sits at the intersection of technical architectural, solution engineering, applied data and AI, and delivery-aware judgment on what it takes to make a solution succeed. You help customers translate their data and AI ambitions into practical, actionable architectures. This role asks you to go both deep and wide: deep on the trusted data and agent foundation that everything else depends on, and wide across the ecosystem on which your customers actually run their business — because real architecture lives at the seams between systems, not inside any single product.
You are a builder as much as an advisor. You are comfortable picking up new tools and technology, and are not afraid to get hands-on. You can craft and deliver an engaging story and also pressure-test the architecture behind it. You go deep without getting lost and wide without getting shallow. You bring field presence and credibility across a range of levels with your ability to effectively engage customer executives, enterprise architects, data platform owners, security and governance leaders, technical practitioners, sellers, partners, and delivery stakeholders.
We care most about architectural judgment, learning velocity, and stakeholder impact. Experience with any of the following technologies and functions is a plus:
You will thrive as part of our team if you seek to understand customers' real problems, not just the stated requirements. You are curious about how organizations work, where data and processes break down, where AI can create leverage, and how businesses need to evolve to succeed. You are a leader who confidently defines the what, how, and why, and challenges the status quo when you see a better path. You are excited about AI while remaining grounded in what makes it work well: trusted data, clear use cases, strong architectures, governance, adoption, and demonstrable value.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Pre-Sales Data and AI Architect - Solution Engineering (United States)", "Job_Requisition_Additional_Locations": "Florida - Remote; Massachusetts - Boston; Illinois - Chicago; California - Remote; California - Irvine; Texas - Remote; Virginia - Mclean; Texas - Austin; California - San Francisco", "Job_Requisition_Primary_Location": "New York - New York", "Job_Requisition_Ref_ID": "JR333757", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,190 - $231,980 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $162,960 - $255,150 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Florida", "Illinois", "Massachusetts", "New York", "Texas", "Virginia" ], "Locations": [ "Austin", "Boston", "Chicago", "Irvine", "Mclean", "New York", "Remote", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Illinois---Chicago/Senior-Manager-Director--Customer-Success-Attrition-Programs_JR334159", "External_Job_Posting_Start_Date": "2026-08-04", "Job_Description": "At Salesforce, our customers’ success is our success. We are seeking a strategic, results-oriented leader to join our Customer Success Group as a Director / Senior Manager, Adoption Programs. This high-impact role is responsible for architecting and leading a proactive, cross-functional program designed to drive adoption of security controls across our accounts.
You won’t just be managing a list; you will be the architect of a global security adoption process, moving the needle from 1:1 interventions to scalable, program-led motions.
What You’ll Do
· Design the Adoption Playbook: Design, launch, and scale a comprehensive end-to-end program focused on driving customer adoption of priority security controls.
· Identify Opportunities for Structured Programs: Find gaps where programs are needed to move customers off legacy security postures and onto the required control set, and support defining the engagement model and structure for scaled interventions that address the root causes of low adoption.
· Cross-Functional Partnership: Adoption is a team sport. Establish relationships and working cadences across the internal Security organization, Product & Customer Success to drive alignment on mandated rollout plans and remediation progress. Create feedback loops to influence roadmap prioritization based on adoption friction and exception patterns.
· Reporting & Impact: Drive a clear reporting framework to track program progress.
· Executive Presence: Regularly present findings, key metrics, and strategic recommendations to senior leadership
What You’ll Bring
· Experience: 8+ years of proven experience in Customer Success, Renewals, or Adoption Programs within an enterprise SaaS environment.
· Program Leadership: Demonstrated ability to build and scale large-scale, cross-functional programs and influence results without direct authority.
· Compliance & Mandate Program Experience: Direct experience leading compliance-driven or mandate programs where customer adoption was a required outcome — such as regulatory rollouts, or security-control mandates.
· Executive Stakeholder Management: Proven track record engaging with internal senior leadership as a trusted advisor and influencing outcomes across peer organizations.
· Analytical Acumen: Strong analytical mindset with the ability to partner with data science teams to turn complex datasets into actionable strategies.
· Technical Familiarity: Hands-on experience with the Salesforce platform and ecosystem is preferred, including familiarity with its shared-responsibility security model.
· Education: Bachelor’s degree required; MBA or equivalent advanced degree preferred.
Why This Role?
This is a high-visibility, “founding member” opportunity for a strategic leader. You will have a direct, measurable impact on Salesforce’s customer trust posture and the security of the customers who rely on our platform, and help define the next chapter of how we operationalize security across our top customer base.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Director, Security Adoption Programs – Customer Success", "Job_Requisition_Additional_Locations": "Texas - Dallas; New York - New York", "Job_Requisition_Primary_Location": "Illinois - Chicago", "Job_Requisition_Ref_ID": "JR334159", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $261,500 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $285,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Illinois", "New York", "Texas" ], "Locations": [ "Chicago", "Dallas", "New York" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-10-05", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Virginia---Washington-DC-Metro---Remote/Solution-Architect---Senior-Solution-Architect--Public-Sector-Industry-Experience-_JR333893", "External_Job_Posting_Start_Date": "2026-07-15", "Government_Background_Check_Statement": "This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.", "Job_Description": "The Solution Architect leads one or more workstreams in sophisticated enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while completing key deliverables. They serve as hands-on advisors, using strong communication skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment.
Solution Architects are strong presenters and facilitators that are able to co-create the vision and own the execution with the customer as well as acquire customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies. They are proficient at analyzing issues and obstacles to resolve root cause, and can identify appropriate corrective action. They connect with technical and business customers from all levels through C-suite. On a day to day basis, they interact with customer product owner, business process owner and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry.
Solution Architects are stewards of the Professional Services Methodology and use their networks to ensure that standard processes are followed. They engage with Customer Success and Product teams to ensure the solutions are driving the most effective achievement of the value objectives. Solution Architects supply to thought leadership and standard methodologies by engaging with the cloud-specific practices teams. They will chip in both internally in their Community and externally in the marketplace.
YOUR IMPACT: Responsibilities
Salesforce Professional Services is looking for a Solution Architect. As a Solution Architect, you will be serving as a strategic advisor and Salesforce product and platform authority to the company’s largest, most sophisticated enterprise customers. Here are some salient responsibilities the role entails -
Serve as a trusted advisor to the client
Identify and lead internal critical initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in instructing sophisticated concepts, and creative, prescriptive thinking across various levels of a client organization
Identify and proactively lead risk areas and commit to seeing an issue through to complete resolution
Handle customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
MINIMUM QUALIFICATIONS
5+ years of shown experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and known work
Extensive experience with configuration and customization on the Salesforce platform a must.
Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Hands-on technical experience with Service Cloud, OmniStudio and Public Sector (PSS) is required
Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of customers
Meticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
Must be a standout colleague as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams
A great listener with the ability to connect with people in diverse roles
Resourceful and entrepreneurial thinker who can work through and solve problems
Possible travel of about 25%, but exact travel requirements will vary based on customer.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
Experience working with clients within the Public Sector industry.
Experience working with Salesforce GovCloud or GovCloud Plus.
This candidate must be a U.S. citizen (U.S. born or naturalized) and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.
PREFERRED QUALIFICATIONS
Delivering high-value business outcomes applying an agile approach
Confirmed results leading customer and/or partner success stories
Experience working with Experience Cloud
Relevant Salesforce certifications and consulting experience are strongly recommended
PUBSEC APPENDIX
Ability to acquire Public Trust Security Clearance (or higher) is a plus
Any type of previous or current successful adjudications on HSPD-12 or other types of federal security clearances is a plus
Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV.
We are looking for an experienced DevOps engineer to join a team of highly skilled Systems, Site Reliability, and DevOps Engineers working on service availability and performance. Our goal is a simple one: ensure maximum availability of Salesforce’s Government Cloud infrastructure through proactive enhancements, adept troubleshooting and ensuring security compliance. Equally important is advanced prompt engineering — the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
If you have a passion for problem solving, quickly diagnosing root causes and ensuring the resiliency of production systems, this role is for you!
In this role:
You are strong in solving Infrastructure related problems with code (with a focus on reusability) and you've mastered building compute capacity, worked on Kubernetes deployments at scale. You will be responsible for leading key projects in design, development, and post-release support of the Salesforce platform and tools that are used by a variety of internal teams to support our government customers.
Collaborating with internal teams for efficient iterations of automated CI/CD pipelines with the goal of maintaining service owner feature velocity, solving and reproducing issues reported in Production environments.
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
You’ll demonstrate a sense of autonomy and vitality for ownership of your areas and proactively take accountability for progress forward.
You will get a chance to understand how things work with a large-scale production infrastructure within 3rd party cloud service providers.
You will transform human heavy processes into automated governance solutions.
Create and maintain detailed documentation.
You will get a chance to improve your influence and collaboration skills working with various other Infrastructure teams across Salesforce.
You will be interacting with a highly innovative and creative team of developers, open-source committers and architects.
Researching and finding the right tools for the job, and if they don't exist creating them.
Requirements:
Proven expertise in AWS environments, including infra build and optimization. Skilled in IaaS based TCP/IP networking protocols and associated components like transit gateway (tgw), vpc, security groups, and Route tables.
3+ years deploying distributed apps with containers (Docker) & orchestration (Kubernetes, EKS, GKE)
3+ years development experience in Infrastructure as code and config management such as Terraform and/or Ansible
3+ years Linux system engineering experience
2+ years developing or managing infrastructure and application security for Highly Sensitive Customer Data & Environments (IAM, CI/CD, PKI)
3+ years experience deploying with a CI orchestration service (Spinnaker, Jenkins)
2+ years working experience scripting/programming language (Shell, Python, Golang)
Experience with Log Management and Analytics tools such as Splunk / ELK
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Possesses strong analytical skills and a dedication to ongoing professional development.
Demonstrates excellent interpersonal abilities with proficiency in both written and oral communication.
Nice to Haves:
Background in production service management, including on-call/PagerDuty rotations and the monitoring and alerting of service-specific SLIs and SLOs
Experience in any of the monitoring tools like Grafana, Prometheus, etc.
Experience developing security & compliance into pipelines such as (OPA, Checkov, Twistlock, Prisma)
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Our Technical Support Engineers are key players in ensuring customer loyalty through deep technical mastery of MDM, MDM SaaS, and P360. Mirroring our commitment to technical expertise, this role involves a high degree of technical analysis and root-cause engineering. You will collaborate with Product Management and Solutions Delivery to discover and deploy fixes that drive customer satisfaction and ensure our products meet the highest standards of reliability and performance
YOUR IMPACT: Responsibilities
Manage complex customer support cases daily, including verifying cases, isolating and diagnosing the problem, and resolving the issue
Reproduce product behaviors to determine the problem root-cause(s), issue work-around and solutions
Provides feedback on the area of specialization to R&D.
Participate in technical forums
Manage communications with customers, at all levels, to maintain positive relationships.
Experienced user of information and GenAI tools and training to provide consistent, high levels of customer satisfaction.
Coordinate with Quality Assurance and Engineering teams to help in identifying, reporting and resolving product defects
Participates in problem escalation and call prevention projects to help customers and other technical support staff increase efficiency.
Contributes to online knowledge base of known issues/solutions.
Participate in production incidents and customer’s escalations calls
Act as a single point of contact (SPOC) for critical customers and help them with project journey
May contribute to the team recruitment process by serving on interview panels.
MINIMUM QUALIFICATIONS
B.E, BTech, MCA degree or equivalent technical experience
5-12 years of industry experience in supporting mission critical lead components
Experience with Informatica MDM, MDM SaaS, ActiveVOS, P360.
Exposure to Any application servers like WebLogic, Jboss, WebSphere.
Experience in JAVA, Oracle, MSSQL Server and/or DB2
Exposure to Unix/Linux
Must be detailed oriented with excellent communication and customer service skills
Excellent analysis, debugging and trouble-shooting skills, and persistence in problem solving
Strong Customer Relations and Support experience; must be comfortable interacting with customers and executives in a professional and welcoming manner
Excellent written & verbal communication skills
Strong problem-solving skills, ability to think about complex problems and come up with creative solutions
Skilled in building strong customer relationships and effectively resolving issues through excellent communication.
Leverages business acumen and subject matter expertise
PREFERRED QUALIFICATIONS
Exposure to IICS components like Cloud Data Integration (CDI), Cloud Application Integration (CAI), Data Quality, and Master Data Management (MDM) is preferred
Exposure to NoSQL Databases and Kibana
Exposure to cloud computing platforms like Azure, AWS etc.
Attributes
Leader, who can communicate the value of Cloud features
Results-driven, tenacious, drive to succeed in a fast-paced environment
Ability to learn quickly and adapt to change
The Technical Consulting Manager is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills from a technology perspective, including a foundational understanding of how to leverage AI development tools to optimize delivery cycles. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background. You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth.
Responsibilities and Requirements:
Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Provide oversight and governance of Salesforce projects, guiding delivery teams on the effective use of AI-assisted tooling to maintain velocity and quality
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed, encouraging the use of AI coding assistants to enforce best practices
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Ability to understand a project and debug issues, leveraging AI diagnostics to assist in interpreting logs and isolating bottlenecks
From time-to-time, participate in activities such as technical landscape discovery, Proof-Of-Concept (POC) development with prospects
Liaise with Salesforce product teams to support client implementations
Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds, with a foundational familiarity with Salesforce's AI offerings (e.g., Agentforce)
Understanding of systems architecture
Understanding of key design patterns and large data volume limitations and best practices
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Lead a technical team and own customer and team engagement
Travels to client sites for projects, estimated 50-75%
Maintain a target billable utilisation aligned to the role
9-15 years CRM experience with a minimum of 6 years on the Salesforce platform
Maintain billable utilisation targets for your team
Technical enablement of team members on the latest Salesforce products and processes, including upskilling on modern AI development tools and practices
Working with global teams for delivery across geographies. We will need you to be flexible with your work hours
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Nous sommes Salesforce, la « Customer Company », et nous inspirons l'avenir des entreprises grâce à l'IA, aux données et au CRM. Guidés par nos valeurs fondamentales, nous aidons les entreprises de tous secteurs à ouvrir de nouvelles voies et à se connecter avec leurs clients de manière inédite. Nous vous donnons également les moyens d'être un « Trailblazer » (pionnier) : en stimulant vos performances et l'évolution de votre carrière, en traçant de nouveaux parcours et en contribuant à améliorer l'état du monde. Si vous croyez que l'entreprise est la plateforme idéale pour le changement et que la réussite économique doit aller de pair avec l'intérêt général, vous êtes au bon endroit!
Note : En postulant à cette offre pour le segment Grandes Entreprises (Enterprise/Named Account Executive), votre CV sera examiné par les recruteurs et les responsables d'équipe de plusieurs divisions Cloud et secteurs verticaux. Notre objectif est que vous n'ayez à postuler qu'une seule fois pour être considéré par plusieurs équipes.
Nos Account Executives (AE) interviennent auprès de clients existants et de nouveaux prospects pour vendre l'intégralité de la plateforme Salesforce Customer 360. Ils instaurent des relations de confiance durables avec les membres clés des équipes ainsi qu'avec les décideurs de la « C-suite » (direction générale) de leur secteur, et deviennent des experts pour aider les clients à tirer profit de leurs investissements Salesforce. Vous utiliserez vos compétences pour développer des opportunités, tant par le biais de pistes qualifiées (warm leads) que par la prospection de nouveaux comptes (whitespace).
Responsabilités:
Développer des relations clés avec les parties prenantes et garantir la satisfaction client sur les comptes assignés.
Élaborer et piloter la stratégie globale à long terme pour chaque compte, en phase avec les objectifs commerciaux du client.
Diriger le processus de vente de bout en bout en mobilisant les ressources appropriées (ingénieurs avant-vente, services professionnels, cadres dirigeants, partenaires, etc.).
Identifier et analyser votre territoire afin de formaliser une stratégie de mise sur le marché (go-to-market) et établir une liste de comptes cibles qualifiés sous 30 jours.
Promouvoir la proposition de valeur de Salesforce auprès des clients actuels et potentiels.
Stimuler la croissance au sein d'un portefeuille de comptes existants.
Solide expérience en vente consultative/à forte valeur ajoutée de solutions complexes ou technologiques (5 à 10 ans, de préférence dans le secteur des logiciels ou des applications professionnelles) auprès de segments multi-industries.
Expérience de la vente auprès de dirigeants de niveau « C-suite ».
Capacité avérée à diriger des équipes transverses et élargies.
Compréhension des enjeux commerciaux spécifiques aux clients de secteurs variés.
Capacité à travailler en équipe pour résoudre des problèmes dans des environnements complexes et dynamiques.
L'expérience sera évaluée en fonction de l'alignement avec les compétences clés du rôle (ex: rôles de leadership extra-professionnels, expérience militaire, bénévolat, etc.).
Maîtrise courante de l'anglais et du français
Créativité et solides compétences en résolution de problèmes.
Excellentes aptitudes relationnelles et de communication (oral, écrit, présentation).
Formation aux méthodologies de vente.
Expérience dans la gestion de grands comptes.
Capacité à s'épanouir dans un environnement au rythme soutenu.
Historique de réussite constante ou de dépassement des objectifs (quota).
Capacité à élaborer des analyses de rentabilité (business cases) et des exigences de service, tout en créant et gérant des alliances stratégiques.
Consultez notre site dédié aux avantages sociaux qui détaille nos diverses prestations : remboursement des frais de bien-être, congé parental généreux, aide à l'adoption, prestations liées à la fertilité, et bien plus encore.
Si vous avez besoin d'une assistance en raison d'un handicap pour postuler, veuillez soumettre une demande via ce formulaire de demande d'aménagement.
Chez Salesforce, nous sommes convaincus que le rôle de l'entreprise est d'améliorer l'état de notre monde. Chacun de nous a la responsabilité de promouvoir l'égalité dans nos communautés et nos lieux de travail. Nous nous engageons à créer un effectif qui reflète la société grâce à des programmes et initiatives inclusifs tels que l'équité salariale, les groupes de ressources pour les employés, des avantages inclusifs, etc.
Salesforce est un employeur garantissant l'égalité des chances et un employeur d'action positive. Les candidats qualifiés seront pris en considération sans distinction de race, couleur, religion, sexe, orientation sexuelle, perception ou identité de genre, origine nationale, âge, état civil, statut de vétéran protégé ou handicap. Salesforce n'accepte pas les CV non sollicités provenant de chasseurs de têtes ou d'agences. Salesforce ne paiera aucune agence ou société tierce n'ayant pas d'accord signé avec Salesforce.
-----------------------------------
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Note: By applying to the Enterprise/ Named Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Responsibilities:
Required Qualifications:
Preferred Qualifications:
Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Overview of the Role:
Our Enterprise segment focuses on working with our most strategic customers and organizations of 5000- 10,000+ employees. As an Account Executive, you will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities
As an Informatica Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing our Intelligent Data Management Cloud™ (IDMC. In this role, you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes.
Note: By applying to the Informatica Enterprise Account Executive posting, recruiters and hiring managers who support multiple verticals across the organization hiring for both Commercial and Enterprise Account Executives will review your resume. Our goal is for you to apply once and
have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
You may be aligned to the following verticals and/or clouds:
Healthcare & Life Sciences
Financial Services
Retail & Consumer Goods
Manufacturing, Automotive, and Engineering
Consumer & Business Services
Responsibilities:
Our Informatica Enterprise Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources to meet customer business needs
Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share both Informatica and Salesforce value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts
Qualifications:
10+ years of full cycle sales experience, at least 5 years in Enterprise Sales
Experience in selling technical platforms preferred
Integration / API Market Awareness
Management of large key account(s)
Ability to strategize with a large extended team
At Salesforce, our global Product UX teams aspire to make tools that make a salesperson's day more productive, a marketer's campaign more powerful, or a developer's app more feature-rich. Our UX designers craft Salesforce's enterprise and consumer products; create new design patterns and guidelines for our world-class design system; and partner with cross-disciplinary teams to bring inclusive, accessible, and human-centered experiences to life.
As a Lead User Experience Designer, you will craft the product vision to build cohesive, trusted experiences that enable customer success. You will be responsible for addressing complex problems and proposing clear, efficient, and consistent solutions through individual expertise and cross-functional influence. You will serve as a technical lead and guide fellow designers toward high-quality outcomes, using expert design strategies to drive excellence without direct management responsibilities.
The ideal candidate for this role is thoughtful, curious, and open to new ways of doing things. You have excellent communication skills and can advocate for your team's work to product managers and engineers. You set an example by advocating for end users, using research insights, and encourage your team to do the same. You are fluent in working alongside AI and bring clear judgment to evaluating and shaping AI-assisted design outputs.
If you want to use your UX skills to inspire teams, create amazing experiences, and transform the way business gets done, we would love for you to join us!
Experience / Skills Required :
10+ years of experience designing and delivering products in cross-functional teams from start to finish.
Led design initiatives and influenced teams to foster a collaborative culture.
Led large and fast-moving design initiatives, while juggling competing priorities, to ensure on-time delivery.
Supported the creation of a product's vision through collaboration with cross-functional partners.
Led strategic decisions based on analytics and user research.
Strong communication and active listening skills, with the ability to build consensus.
Expertise in user-centered design methods and ensuring accessible user experiences.
Skills in industry-leading design tools, such as Figma, along with ability to learn new tools.
Fluent in using AI across the design lifecycle — ideation, prototyping, research synthesis, and documentation — to work faster and explore more options, while applying design judgment to validate, refine, or override AI outputs.
Ability to provide structured design context and clear instructions that enable AI to generate high-quality, consistent, and user-centered outputs, while applying strong design judgment to refine and validate the results.
Familiarity with designing for AI-driven experiences, including human-AI interaction patterns, agent-driven workflows, trust, transparency, and user control.
Commitment to responsible AI practices — including accessibility, privacy, bias mitigation, and user trust — particularly in enterprise product contexts.
Responsibilities :
Set the design vision for a product, guiding the team through its implementation, while identifying opportunities for innovation and improvement.
Drive large-scale design initiatives across multiple application experiences, managing priorities and setting expectations with cross-disciplinary contributors.
Communicate clear and compelling ideas to a wide range of key stakeholders using documentation, reviews, and presentations.
Serve as a bridge between design, product, engineering, and quality experts, finding opportunities for new features and validating assumptions through user testing and research, to deliver a polished final product.
Design and maintain scalable design systems (components, patterns, standards) that support consistency across product surfaces.
Partner with engineering to define how AI agents surface in product workflows, informing when and how agent-driven interactions appear to users.
Promote and educate others on interface guidelines and design patterns to extend the existing style guides and design system.
Deliver software that is inclusive and universal, designed for users of multiple languages and abilities, adhering to WCAG and other industry standards.
Consider how design impacts ethics and equality — including responsible AI — and speaks up if veering off course.
Preferred Skills :
Experience fostering usage of a design system across product surfaces, not just single-purpose apps.
Hands-on experience with generative and predictive AI in a product design context.
Experience with CRM or enterprise software.
Please submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered.
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Relocate to Dublin with Ease
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the Norway market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in Norwegian and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Norwegian and English
Eligibility: Must have the right to work in Ireland.
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
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We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Through our #1 CRM platform, Customer 360, we help organizations across every industry transform how they connect with customers and operate their businesses. This role is designed for individuals who are highly motivated, self-directed, and passionate about solving complex technical challenges while delivering exceptional customer experiences. As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value through the platform.
You will serve as a trusted technical partner to customers by providing expert troubleshooting, guidance, and best practices throughout their use of the Salesforce platform. This role blends deep technical problem-solving, proactive support, and customer-focused guidance to help customers resolve issues efficiently and maximize the value of their Salesforce solutions. The Global Support environment is highly customer-focused and fast-paced, operating globally to provide 24/7 technical support across the Salesforce platform.
Duties & Responsibilities
Lead the end-to-end customer technical experience by managing support cases from initial diagnosis through resolution.
Diagnose and resolve complex technical issues related to Salesforce platform products, including Sales Cloud.
Coordinate resolution of critical and high-priority cases by collaborating with cross-functional teams and escalating issues to Product Engineering when necessary.
Provide onboarding support and technical discovery sessions to help new customers successfully implement Salesforce solutions.
Guide customers on best practices, product configuration, and architecture to accelerate product adoption and maximize platform value.
Investigate customer-reported issues, analyze system behavior, and identify root causes using internal tools and troubleshooting methods.
Manage multiple customer issues simultaneously while prioritizing work in a fast-paced technical support environment.
Develop and maintain deep technical expertise in Salesforce platform functionality and related technologies.
Collaborate with Product Engineering and internal teams to investigate defects, report product issues, and improve platform functionality.
Create and maintain technical documentation and knowledge base articles to support internal teams and the broader support community.
Mentor team members through collaborative troubleshooting frameworks such as the Swarming model.
Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Required Qualifications
Bachelor’s degree in Computer Science, Engineering, or related technical discipline, or equivalent experience.
2+ years of experience in technical support, software engineering, or related customer-facing technical roles.
Experience troubleshooting software applications and debugging code, including Java-based applications.
Strong understanding of database concepts, data management, and SQL.
Experience explaining complex technical concepts to non-technical audiences.
Excellent written and verbal communication skills.
Strong analytical and problem-solving skills in fast-paced technical environments.
Customer-focused mindset with ability to build consultative relationships with stakeholders.
Ability to prioritize multiple tasks and manage competing customer issues effectively.
Familiarity with Sales Cloud, Service Cloud, Data Cloud, or Agentforce technologies.
Experience with web technologies including HTML, JavaScript, CSS, LWC, or APEX.
Must be a Sole U.S. Citizen (Non-dual)
Professional proficiency in spoken and written English is required
Preferred Qualifications
Portuguese and Spanish language proficiency highly preferred.
Experience working within the Salesforce platform architecture.
Salesforce certifications such as Salesforce Administrator (ADMIN201) or similar.
Experience with AI/LLM technologies, conversational AI, or AI orchestration frameworks.
Prior experience in customer-facing roles such as Technical Support, Solutions Engineering, Customer Success Engineering, or Professional Services.
顧客のAI活用に伴う業務変革を牽引する技術責任者として、現行業務の分析および可視化を起点とし、自律型AIエージェント「Agentforce」をはじめとするSalesforceのAIソリューションにおける設計、構築から定着化までを担当します。本ポジションの役割は、仕様書に沿ったシステム構築にとどまりません。すでにシステム化された領域だけでなく、手作業や属人的に処理されている領域も含めて顧客の業務全体を分析・可視化し、業務モデルとして体系化することから着手します。そのうえで、どの業務をAIエージェントに配置すれば高い効果が得られるかを見極めて切り出し、設計・構築・検証・本番展開、さらには稼働後の定着化、内製化にいたるまで、責任を持って遂行します。
提示された仕様に基づくシステム開発ではなく、業務分析からエージェントの構築、本番展開にいたるまでを一貫して担当します。各フェーズにおける主な特徴は以下の通りです。
業務分析・モデリング：システム化されていない手作業や属人的な領域も含めて現行業務を可視化し、業務モデルとして体系化します。各業務を「定型業務（ルールベース）」「判断業務（推論・確率ベース）」「創造業務（人間主導）」に分類し、AIエージェントに任せることで効果が出る業務を切り出します。
プロセス設計（推論・確率ベース × ルールベース）：推論・確率ベース（LLM）が持つ柔軟性と、ルールベースが持つ正確性および統制の双方の適用境界を見極め、処理単位ごとにどちらで構築すべきかを判断します。Agentforceのメインルーチンは推論エンジンとなる一方、確実な実行が必要な部分はAgent Scriptで記述する「ハイブリッド推論」により決定論的に制御します。
設計・開発・テストから本番デプロイ：エージェントおよびサブエージェントの構成、トピック（業務分類）、インストラクション（動作指示）、アクション（Flow、Apex、またはAPIなど）を設計・実装します。評価・テストを通じて誤答や意図しない挙動を防ぎ、CI/CDを用いて安全に本番環境へ移行します。
定着化・内製化支援：本番展開後においても、活用の定着化や新たなユースケースの提案、さらには顧客自身がエージェントを運用・改善できる体制（内製化）の構築までを支援します。これにより、Agentforceが顧客の業務基盤として定着するよう継続的な支援を行います。
対象となる技術領域はAgentforceに限定されません。Data Cloudによるデータのリアルタイム統合およびグラウンディング、Salesforceプラットフォーム全般、Sales、ServiceまたはMarketingなどの各機能、さらには外部AIサービスや他システムとの連携まで、幅広い製品群を活用してシステムを構築します。ご自身の得意な領域から実務に着手し、プロジェクトでの実践を通じて段階的に対応範囲を拡大することが可能です。
本ポジションの担当者は、特定の役割に固定されることなく、プロジェクトの各フェーズにおいて必要となる以下の業務を幅広く担当します。
顧客の現行業務を可視化し、定型業務（ルールベース）、判断業務（推論・確率ベース）、創造業務（人間主導）などに分類したうえで、AIエージェントを適用することで効果が見込める業務領域を見極めます。
切り出した業務について、AIエージェントの動作方針や適用範囲を定め、推論・確率ベース（LLM）で実行する処理とルールベース（FlowまたはApex）で実行する処理を切り分けます。あわせて、Data Cloudを用いたデータ統合・グラウンディングの方針や、AI Trust Layerによるデータ保護・コンプライアンス（ガードレール）を含むデータとAIの統制方針を策定し、必要に応じてPoCにより効果を早期に検証します。
業務範囲に応じたエージェント／サブエージェントの構成、トピック（業務分類）・インストラクション（動作指示）・アクション（Flow、Apex、APIなど）を設計・実装します。Agent Scriptを用いたハイブリッド推論の設計により、判断が必要な部分は推論に委ね、順序遵守や予測可能性が求められる処理は決定論的に制御します。必要に応じて外部エージェントやAPI連携を組み込み、Data CloudによるグラウンディングやAI Trust Layerによる機密データのマスキングなど、データ基盤とセキュリティの設計までを担います。
プロンプトやインストラクションの調整を通じてエージェントの誤答や意図しない挙動を防ぐ評価・テストを実施し、変更セットやCI/CDを用いて安全に本番環境へ移行します。稼働後は対話履歴や稼働ログを分析し、タスク完了率や顧客満足度（CSAT）の継続的な改善、および業務分類の見直しを行います。
社内で複数のAIエージェントが乱立・誤動作することを防ぐため、共通のセキュリティ基準、設計・開発標準、プロセスやツール体制、共有部品を定義・管理する組織（Agent CoE：Center of Excellence）の設立および運営を支援します。あわせて、活用の定着化や新たなユースケースの提案など、Agentforceが顧客の業務インフラとして機能するよう、体制やプロセスを含めて包括的に支援します。
以下の経験やスキル、資質を有していることを想定しています。
業務分析・システム構築の実務経験：ITシステム構築における業務分析・要件定義から、設計、構築、テスト、本番移行にいたる一連の工程について、標準的な開発手法やプロジェクト管理手法に基づき、自ら開発に携わった経験、あるいはプロジェクトを責任を持って推進した実績を有していること。必要な経験年数は入社時のグレードに応じて以下を想定します（Consultant クラス：5年以上、Architect クラス：6年以上、Senior / Director Architect クラス：11年以上）。
「推論・確率ベース × ルールベース」双方への基礎的な理解：推論・確率ベース（LLM）の挙動やプロンプト設計の基本と、従来のプログラムや自動化フロー（ルールベース）が持つ確実性の双方を理解し、これらを課題や要件に応じて適切に使い分けられるスキルを有していること。
AI・LLM技術を用いたソリューション構築経験：AIおよびLLM技術を用いたソリューションの構築からデプロイにいたる実践的な工程において、LLMの統合や高度なAIオーケストレーションフレームワークの適用、プロンプトエンジニアリング技術、ならびにエージェントフレームワークを用いた開発に直接携わった実務経験を有していること。
技術領域を広げる主体性：既存の技術や開発手法にとどまらず、AgentforceからData Cloud、外部AIサービスにいたるまで、新たな技術を自ら主体的に習得し、対応範囲を拡張する意欲と実行力があること。
論理的なコミュニケーション力：曖昧な要望や複雑な業務・システム構成を図や言葉を用いて論理的に整理・可視化し、開発チームや顧客との間で円滑に合意を形成できる能力があること。
AIツールによる実務効率化の経験：生成AIをはじめとするAIツールを、業務分析や設計、構築といった一連の工程に実際に活用し、担当業務の生産性向上やプロセス改善を図った実務経験を有していること。
以下の経験や知見を有していると、さらに望ましいです。
業務分析やモデリング（業務フローの可視化、業務の分類）の実務経験を有すること。（UML、BPMN、DMNなどのモデリング言語や記法を用いて、業務やプロセスを体系的に整理した経験があれば、なお望ましい。）
ITシステム構築プロジェクトにおける顧客折衝・調整・合意形成の経験を有すること。
エンタープライズ・アーキテクチャに関する知見を有すること。
外部システムにおけるAPIやサービスの設計、およびインテグレーションに関する設計・開発の実務経験を有すること。
新技術の導入提案、およびユースケース選定・PoCの実施経験を有すること。
Salesforceプラットフォーム（標準機能、Apex、Flow、Data Cloudなど）に関する設計・開発経験を有すること。
Agentforce、Agent Script、Prompt Builder、Model Builder、その他LLMフレームワークを用いた高度な対話型AIソリューション開発経験を有すること。
英語を用いて海外の技術者と円滑に意思疎通を図り、共同プロジェクトを遂行できる語学力を有すること。
AI・データ活用に特化した専門性の習得：業務分析からAgentforceの開発・本番デプロイ・運用までを一連のプロセスとして経験し、AI・データ分野で市場価値の高い専門性を確立できます。併せて、ハイブリッド推論（Agent Script）のようなSalesforceの最新機能を、実際のプロジェクトで早期に扱うことが可能です。
業務変革の実務経験：単なるシステムの置き換えにとどまらず、業務の可視化・分類から、自律型AIを用いた業務プロセスの再設計・実運用までを経験し、先進的なAI導入の実績を積むことができます。
複数領域にまたがる専門性の獲得：自身の得意領域を基盤としつつ、業務分析、Salesforceの各製品、Data Cloud、さらには外部技術との連携までを幅広く扱うことで、総合的なコンサルティング能力を身につけることができます。
Location: Dublin, Ireland (Hybrid) | Relocation Support Provided
Relocate to Dublin with Ease
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the Belgium market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in Dutch and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Dutch and English
Eligibility: Must have the right to work in Ireland.
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
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Relocate to Dublin with Ease
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the Swedish market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in Swedish and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Swedish and English
Eligibility: Must have the right to work in Ireland.
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Business Development Representative Sweden Market (Swedish speaking)", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR335146", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Finnish-Business-Development-Representative--BDR---Finland--Market----Dublin--Ireland_JR335148", "External_Job_Posting_Start_Date": "2026-05-21", "Job_Description": "Location: Dublin, Ireland (Hybrid) | Relocation Support Provided
Relocate to Dublin with Ease
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the Finland market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in Finnish and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Finnish and English
Eligibility: Must have the right to work in Ireland.
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Business Development Representative Finland Market (Finnish speaking)", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR335148", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Intern", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Denmark---Copenhagen/Internship--Sales-or-Solution-Engineering-Paths-Copenhagen_JR335115-1", "External_Job_Posting_Start_Date": "2026-07-09", "Futureforce_-_Internships_Posting_Start_Date": "2026-07-09", "Futureforce_-_Internships_site_URL": "https://salesforce.wd12.myworkdayjobs.com/Futureforce_Internships/job/Denmark---Copenhagen/Internship--Sales-or-Solution-Engineering-Paths-Copenhagen_JR335115", "Job_Description": "Location: Copenhagen
Schedule: Part-time (10-15 hours/week)
Start Date: September
Duration:10 Months
Hybrid 4 days in the office one from home.
Your Journey Starts Here. At Salesforce, we believe that your final year of university should be about more than just exams,it should be about launching your career. We are looking for the next generation of Danish-speaking Trailblazers to join our Copenhagen Ohana office for a unique internship.
By applying to this Futureforce Talent Hub, you are putting yourself on our radar for two distinct career paths: Solutions Engineering and Sales. We believe your potential shouldn't be boxed into a single job title. By applying to this Hub, you're giving us the green light to personally review your CV and map your unique strengths to the team where you’ll have the most impact, whether that's in Solutions Engineering or Sales.
The Two Paths Within the Hub:
1. Solutions Engineering (The Technical Consultant)
The Mission: You are the bridge between "business problems" and "technical solutions," acting as a trusted advisor to help customers understand the power of the Salesforce platform.
What You’ll Do: You’ll dig deep into how a company operates, identify their pain points, and then configure tailored product demonstrations that show them a better way to work.
Your Impact: You’ll become a master of the "discovery" process, learning to ask the right questions and translating technical features into real-world business value for organizations.
Ideal for: Students with a "tinkerer" mindset who enjoy explaining complex ideas simply, love a good challenge, and want to blend their technical curiosity with a client-facing career.
Background:We consider applicants from the following academic backgrounds:
Computer Science, Computer Engineering, Information Technology, Software Engineering, Data Science/Data Engineering, Information Systems, or other adjacent disciplines
2.Sales & Business Development (The Growth Driver)
The Mission: You are the front line of Salesforce, identifying new opportunities and building the foundational relationships that fuel our growth.
What You’ll Do: You’ll learn to navigate the Danish market, researching key industries and engaging with stakeholders to understand their digital needs.
Your Impact: You’ll master the "Art of the Deal," learning world-class sales methodologies while helping local businesses become more customer-centric.
Ideal for: High-energy, resilient communicators who are driven by goals and love the thrill of opening new doors.
Background: We welcome all academic backgrounds! Whether you study Business, Tech, Humanities, or Science, we value your unique perspective.
LI-Y*
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Relocate to Dublin with Ease
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the Netherlands market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in Dutch and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Dutch and English
Eligibility: Must have the right to work in Ireland.
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Business Development Representative Netherlands Market (Dutch speaking)", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR335143", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Gurgaon/Field-Service-AI-Technical-Architect_JR335049", "External_Job_Posting_Start_Date": "2026-06-19", "Job_Description": "Position Description
The ‘AI for Field Service’ Team consists of Architects who hold a deep understanding of Mobile Workforce Management, digital transformation and automation processes. The Technical Architect is a key player in the team’s back office and customer facing activities across the globe. This role involves leading customer facing discovery, crafting and implementing scalable solutions for complex use cases, to successfully meet business outcomes. Towards that aim, the Architect uses technical know-how, AI, automation and optimization strategies to drive innovation and continuous improvement in the field service delivery.
Main Responsibilities
Collaborate with and guide the customer and implementers to conceptualize, design and effectively implement AI solutions for field service scenarios
Develop and implement technical requirements by working closely with customer
Define customer’s Key Performance Indicators, collaborating with operational managers while leading business workshops
Design and conduct simulation experiments and find best fitting optimization techniques to align with customers’ defined Key Performance Indicators
Use advanced mathematical and AI-based analysis to review and assess scheduling results, ensuring alignment with business goals
Analyze customers’ data using AI and dedicated tools to pinpoint operational bottlenecks, and lead dedicated workshops to discuss findings and recommendations
Lead technical programs for crafting and implementing complex Field Service use cases to meet customer business objectives
Drive innovation by advancing the practice's expertise through the development of tools and methodologies
Keep up to date on the latest advancements of product capabilities, while working in close collaboration with the Product team, towards co-innovation.
Minimal Required Skills & Experience
Bachelor's degree relevant to the role such as Industrial Engineering, Statistics, Computer Science, Mathematics, Economics, etc.
Extensive Experience in the Field Service Domain
Following skills/experience will be considered as an added advantage:
Certification in Salesforce Field Service, Salesforce Admin, Service Cloud, Platform Dev 1 and AI
Experience in crafting and customizing Salesforce solutions using APEX and Flows
Experience with Generative AI based tools
Familiarity with the service industry, scheduling, or logistics
3 or more years of experience in customer facing, leading roles in global organizations
3 or more years of experience in problem-solving, analytical roles, that put emphasis on the ability to extract meaning from data.
Experience in using data analysis tools
Excellent verbal and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
Excellent multi-tasking skills and the ability to adapt quickly in a dynamic environment with changing priorities
Ability to travel, as the job requires (estimated at 20-30%)
Location: Stockholm
Schedule: Part-time (10-15 hours/week)
Start Date: September
Duration:10 Months
Hybrid 4 days in the office one from home.
Your Journey Starts Here. At Salesforce, we believe that your final year of university should be about more than just exams,it should be about launching your career. We are looking for the next generation of Swedish-speaking Trailblazers to join our Stockholm Ohana office for a unique internship.
By applying to this Futureforce Talent Hub, you are putting yourself on our radar for two distinct career paths: Solutions Engineering and Sales. We believe your potential shouldn't be boxed into a single job title. By applying to this Hub, you're giving us the green light to personally review your CV and map your unique strengths to the team where you’ll have the most impact, whether that's in Solutions Engineering or Sales.
The Two Paths Within the Hub:
1. Solutions Engineering (The Technical Consultant)
The Mission: You are the bridge between "business problems" and "technical solutions," acting as a trusted advisor to help customers understand the power of the Salesforce platform.
What You’ll Do: You’ll dig deep into how a company operates, identify their pain points, and then configure tailored product demonstrations that show them a better way to work.
Your Impact: You’ll become a master of the "discovery" process, learning to ask the right questions and translating technical features into real-world business value for organizations.
Ideal for: Students with a "tinkerer" mindset who enjoy explaining complex ideas simply, love a good challenge, and want to blend their technical curiosity with a client-facing career.
Background:We consider applicants from the following academic backgrounds:
Computer Science, Computer Engineering, Information Technology, Software Engineering, Data Science/Data Engineering, Information Systems, or other adjacent disciplines
2.Sales & Business Development (The Growth Driver)
The Mission: You are the front line of Salesforce, identifying new opportunities and building the foundational relationships that fuel our growth.
What You’ll Do: You’ll learn to navigate the Swedish market, researching key industries and engaging with stakeholders to understand their digital needs.
Your Impact: You’ll master the "Art of the Deal," learning world-class sales methodologies while helping local businesses become more customer-centric.
Ideal for: High-energy, resilient communicators who are driven by goals and love the thrill of opening new doors.
Background: We welcome all academic backgrounds! Whether you study Business, Tech, Humanities, or Science, we value your unique perspective.
Cloud Account Executives - Slack:
Slack is redefining how organisations communicate, collaborate, and achieve success in a digital-first era. As part of Salesforce, Slack empowers teams to connect, automate, and thrive by creating dynamic digital HQs for today’s workforce.
We're on the lookout for results-driven Enterprise SaaS sales professionals who thrive on solving business challenges and influencing change. In this role, you'll deliver exceptional customer experiences while driving new and existing business within the aligned vertical. This is a unique opportunity to drive transformative change for customers, whilst contributing to the success of one of Salesforce’s most innovative solutions.
What You'll Do:
Build trusted relationships with senior business leaders in the aligned sector such as Financial Services, Retail / Consumer and Manufacturing / Automotive, identifying critical challenges and positioning Slack as the solution to drive transformation
Partner closely with Salesforce Core Account Executives to co-sell and unlock new Slack opportunities across your territory
Navigate complex sales cycles with multi-stakeholder buying groups, including C-suite executives and technical decision-makers
Develop compelling business cases and customer narratives that showcase Slack's impact on collaboration, productivity, and operational efficiency
Create and execute strategic account plans to consistently achieve and exceed your sales targets
Own the full sales cycle—from prospecting and pipeline generation through negotiation and close
Collaborate with Solution Engineers, Customer Success, and Salesforce partners to deliver tailored demos and solutions
Lead commercial discussions, including pricing strategy, contract negotiations, and value articulation
Stay ahead of relevant industry trends and represent Slack at key industry events and forums
What We’re Looking For:
Proven success as a quota-carrying Enterprise SaaS sales professional with experience meeting and exceeding targets
Experience in complex, multi-stakeholder sales with a focus on strategic account management
Strong ability to articulate value propositions tailored to enterprise customer needs
A track record of engaging C-level executives and leading discovery conversations that drive outcomes
Pipeline generation expertise, leveraging existing relationships and building new connections to drive opportunities
Familiarity with team-selling environments, aligning with Salesforce core AEs and Partners
Exceptional negotiation, communication, and presentation skills
Experience selling collaboration, productivity, or enterprise software solutions is highly preferred.
Experience selling into the Financial Services, Retail / Consumer and Manufacturing / Automotive industries is highly valued and will set you apart!
What Success Looks Like:
Achieving an annual quota of $600k-$1M through strategic deals and multi-product sale
Generating and managing a healthy sales pipeline with consistent progression and accurate forecasting
Demonstrating clear ROI to customers, differentiating Slack against competitors
Establishing long-term, trusted partnerships with customers by showcasing Slack’s value in transforming workflows
Why Join Slack at Salesforce?
A Market-Leading Solution: Slack is at the forefront of transforming work operations, offering AI-driven tools and seamless Salesforce integrations
Cross-Selling Opportunities: Partner with Salesforce Core to unlock untapped opportunities and leverage the power of the broader Salesforce ecosystem
Career Growth: Benefit from robust training, professional development, and clear career progression
Comprehensive Benefits: Enjoy generous PTO, wellbeing reimbursements, parental leave, and more
Values-Driven Culture: Join a diverse and inclusive team focused on innovation, equality, and work-life balance
Ready to make an impact and shape the future of work? Apply today to join our dyna
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Relocate to Dublin with Ease
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the Denmark market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in Danish and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Danish and English
Eligibility: Must have the right to work in Ireland.
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Business Development Representative Denmark Market (Danish speaking)", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR335153", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Norway---Oslo/Mulesoft-Account-Executive---Norway_JR335928-1", "External_Job_Posting_Start_Date": "2026-05-20", "Job_Description": "Senior Account Executive – Data Foundation (MuleSoft + Informatica)
Are you a sales professional with a passion for solving complex business challenges through technology? At MuleSoft and Informatica, Salesforce companies, we empower organizations to speed up their AI and agentic initiatives. We help unlock, clean and unify their data and automate business processes through API-led connectivity. Our market-leading Data Management, integration and automation platforms help businesses innovate faster and deliver connected experiences at scale.
We’re looking for a Senior Account Executive in Norway to drive digital transformation within Enterprise Business organizations using MuleSoft’ and Informatica's powerful platforms.
About Us
MuleSoft’and Informatica's mission is to help organizations change and innovate faster by making it easy to connect data, applications, and systems. As part of Salesforce, MuleSoft and Informatica combine the power of Data Management, integration, API management, and automation with the strength of the Salesforce ecosystem. Our inclusive culture celebrates diverse perspectives and encourages collaboration, creativity, and impact.
What You'll Actually Be Doing
Develop and Execute Sales Plans
• Identify new opportunities and expand existing relationships within a defined set of accounts.
• Drive strategic account planning and territory development to exceed growth targets.
Drive Strategic Conversations
• Engage with business and IT stakeholders to uncover integration and AI challenges.
• Demonstrate how MuleSoft and Informatica can accelerate AI initiatives and create measurable business value.
Manage Complex Sales Cycles
• Lead end-to-end sales processes from initial discovery through to close, working with multiple stakeholders across technical and business teams.
• Maintain accurate forecasting and a healthy, well-qualified pipeline.
Collaborate Cross-Functionally
• Partner with Salesforce account teams, solution engineers, customer success, and ecosystem partners to deliver exceptional customer outcomes.
• Work in a fast-paced environment to coordinate resources and drive success.
You're Our Person If...
• Experience: +5 years in software or technology sales, preferably in SaaS or platform solutions.
• Value-Based Selling: Proven success in solution selling and influencing senior-level decision-makers.
• Complex Deal Management: Proven track record of managing multi-stakeholder, long-cycle sales.
• Excellent Communicator: Clear and confident in presenting value propositions to both technical and business audiences.
• Team Player: Collaborative mindset to work across internal and partner teams.
Even Better If...
• Understanding of modern IT environments, including cloud, hybrid, and on-premise architectures.
• Passion for helping customers transform with connected experiences and data-driven insights.
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the French market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Key Requirements:
Language: Full professional fluency in French and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help with AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Key Responsibilities
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Required Qualifications:
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in French and English.
Eligibility: Must have the right to work in Ireland.
Preferred Qualifications:
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Equality & Inclusion
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Business Development Representative French Market - French Speaker", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR335962", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/United-Kingdom---London/Mid-Market-Account-Executive_JR336630-1", "External_Job_Posting_Start_Date": "2026-06-26", "Job_Description": "Elevate Your Sales Career with Salesforce in the UK!
Are you a dynamic sales professional passionate about technology and value-based solution selling? Salesforce, the world's #1 CRM and a pioneer in cloud computing, is seeking a Mid-Market Account Executive to join our UK team. This is your chance to be the architect of your own success at one of the most innovative companies globally.
About the Opportunity:
Imagine stepping into a role where you're not just an employee but an integral part of a community – our 'Ohana'. As a Mid-Market Account Executive, you'll sell the entire Salesforce platform into a set of named accounts of customers ranging from 300-1000 employees. Think of yourself as the "General Manager" in this role—mapping account strategies, aligning resources, and acting as the extension of your customers, in partnership with product and technical specialists.
You'll work closely with current customers as a trusted digital advisor to deeply understand their unique challenges and goals. Collaborating with customers on the Salesforce Platform, you'll promote solutions that will help them reach their business objectives and blaze new trails within their organizations.
What We're Looking For:
Why Join Salesforce:
Senior Data Engineer
Data Analytics Team
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Position Overview
Salesforce is looking for an exceptional Data Engineer to join our Data & Analytics organization and help power the future of intelligent, agentic Customer Success. In this high-impact role as a senior technical individual contributor, you will bridge the gap between raw data systems and the agentic layer driving true business impact. You will architect, build, and scale the foundational data pipelines and data graphs that ground our AI agents in accurate, real-time, high-context data. By ensuring absolute data quality, reliability, and freshness, and partnering across engineering, data science, and product teams, you will create the unified data backbone that powers Agentforce's personalized, intelligent customer interactions.
What You'll Do
Data Architecture & Development: Build the data architecture and catalog for AI consumption and human augmentation, leading with precision, rigor, and scale.
Customer Graphs & Identity: Build on top of identity graphs, overlaying structured, unstructured, and real-time insights to power agentic systems and human-facing applications.
Operational Excellence: Establish and enforce rigorous technical standards for data quality, latency, and index freshness, ensuring AI agents provide reliable, real-time insights.
Cross-Functional Collaboration: Partner with engineering leaders, product managers, decision scientists, and data scientists to translate complex business needs into scalable, production-ready solutions.
AI Integration & Automation: Lead high-impact initiatives to automate data delivery pipelines, ensuring seamless integration across internal databases, third-party APIs, and the AI orchestration layer.
Software Engineering: Build and ship high-quality, production-grade software using modern engineering practices, embedding AI tools into your daily workflow to deliver secure, optimized code.
Code Quality Assurance: Critically evaluate both human and AI-generated code for correctness, quality, security, and performance.
On-Call Support: Participate in the team's on-call rotation to triage production data issues in real time, keeping critical services highly available.
Required Qualifications
Experience: 6+ years of experience as a Data Engineer or in a closely related technical role.
Data Architecture & Orchestration: Proficiency in data modeling, data graphs, and building robust ETL/ELT pipelines to ingest and transform heterogeneous data sources using tools like Airflow and dbt.
Graph Databases: Practical experience designing, querying, and managing graph databases (e.g., Neo4j, AWS Neptune) to support highly interconnected data structures and knowledge graphs.
Technical Stack: Strong command of core data engineering tools and languages, specifically Python, SQL, and Spark.
Cloud & Warehousing: Hands-on experience with cloud-based data platforms (e.g., AWS, Azure, Google Cloud) and modern cloud data warehousing solutions like Snowflake.
Problem-Solving: Proven ability to troubleshoot and resolve complex, production-level data issues.
Collaboration: Excellent communication skills and a proven ability to collaborate in a cross-functional environment.
Preferred Qualifications
Salesforce Ecosystem: Hands-on experience with the Salesforce platform, specifically Salesforce Data Cloud.
AI-First Engineering Mindset: A demonstrated approach to utilizing AI to accelerate development speed, build full-stack fluency, and contribute across broader engineering specialties.
AI Developer Tooling: Proficiency in embedding modern AI tools (e.g., Claude Code, GitHub Copilot, Cursor) directly into your daily development workflows.
Join our innovative team and contribute to our data-driven success. Apply today to help us build and maintain the data infrastructure that drives our business forward.
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Senior Data Engineer", "Job_Requisition_Primary_Location": "Mexico - Mexico City", "Job_Requisition_Ref_ID": "JR336657", "Time_Type": "Full time", "Countries": [ "Mexico" ], "Regions": [ "Ciudad de Mexico" ], "Locations": [ "Mexico City" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Italy---Milan/Intern-Sales-Programs-Business-Operations--Milan--Sept-2026-_JR336595-2", "External_Job_Posting_Start_Date": "2026-04-01", "Futureforce_-_Internships_Posting_Start_Date": "2026-04-01", "Futureforce_-_Internships_site_URL": "https://salesforce.wd12.myworkdayjobs.com/Futureforce_Internships/job/Italy---Milan/Intern-Sales-Programs-Business-Operations--Milan--Sept-2026-_JR336595-1", "Job_Description": "Location: Milan | Duration: 10 Months (Part-Time) | Start Date: 07 September, 2026 | Paid Internship
Are you looking to launch your career in the engine room of a global tech leader? This internship at Salesforce offers a unique opportunity to develop high-level strategy, data analytics, and business development skills.
We aren't just looking for a data analyst; we are looking for a strategic thinker who can bridge the gap between complex data science and real-world sales execution. If you are a tech enthusiast who loves turning numbers into narratives and insights into impact, we want to hear from you. You will gain a 360-degree view of how a Fortune 500 sales organization operates and learn how to navigate the digital transformation of the enterprise world.
Strategic Planning: Coordinate and facilitate quarterly Sales Program planning, helping define the "plays" that drive our market success.
Data Storytelling: Build sophisticated reports and dashboards to track program results, translating raw data into actionable information for Sales leadership.
Sales Operations: Support the end-to-end sales cycle by building target lists, managing data uploads, and streamlining campaign creation.
Market Intelligence: Provide monetization and data science support, identifying trends that help our teams sell smarter and more effectively.
Cross-Functional Collaboration: Act as a trusted partner to Sales, Marketing, and Finance, driving improvements in our coverage model through scalable analytics.
Executive Visibility: Assist in developing presentations for senior executives, helping inform the decisions that shape our regional strategy.
Education & Eligibility
University Status: Currently enrolled in a Bachelor’s or Master’s degree program at a Milan-based University, with an expected graduation year of 2027
Internship Agreement: Ability to sign a University Agreement Tirocinio Curriculare with your school for the full internship duration (10 months).
Language Skills: Fluency in Italian and English is required (both oral and written).
Core Competencies
Analytical Mindset: Driven by data and fueled by a passion for numbers. You don’t just see figures; you see patterns and solutions.
The "Self-Starter" Spark: Curious, innovative, and autonomous. You take ownership of tasks and thrive in a fast-paced environment.
Communication Pro: Strong ability to articulate complex technical ideas to non-technical stakeholders.
Technical Literacy: Proficiency in Excel and PowerPoint is essential. Experience with Salesforce.com, Tableau, or SQL is a major advantage.
Academic Background: Pursuing a degree in an analytical discipline (Engineering, Economics, Mathematics, Computer Science, or Big Data).
Strategic Thinking: Experience in project management or a systematic approach to demand generation.
Networking Skills: Ability to build relationships across the company and manage cross-functional virtual teams.
Start Date: September 07, 2026
End Date: July 2027
Duration: 10 months (Part-Time)
Schedule: Monday to Friday, 4 hours per day (Morning or Afternoon slots available).
Work Arrangement: Hybrid model (4 days in the office, 1 day working from home).
Compensation: Competitive monthly salary.
Perks: Meal vouchers (Ticket Restaurant) and Wellness benefit.
Growth: Networking opportunities with interns across EMEA and access to skill-building sessions, leadership discussions, and intern events.
Important Application Note: Before applying, please confirm with your university that they can provide the internship agreement Tirocinio Curriculare (or the full 10-month duration.
Your CV must be submitted in English
Our team sells the full Salesforce product portfolio into sub-verticals of the Banking & Insurance industry, partnering with some of our most strategic enterprise customers. As an Account Executive at Salesforce you will engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. You build positive, trusted relationships with key team members and C-suite decision makers within your patch, helping customers realise value from their Salesforce investments through both warm leads and whitespace prospecting.
What You'll Actually Be Doing
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts, aligned with long-term business objectives
Lead the end-to-end sales process through engagement of appropriate resources including Sales Engineers, Professional Services, Executives, and Partners
Formalise a go-to-market territory strategy and create a qualified target account list within 30 days
Drive growth within existing assigned accounts by sharing the Salesforce value proposition and identifying opportunities for upsell and cross-sell
You're Our Person If You have...
Demonstrated success in quota-carrying, technology solution-based direct sales
Experience developing account plans to retain and grow Annual Contract Value (ACV) through upsell and cross-sell strategies
Ability to uncover customers' current processes, business objectives, and strategic goals through discovery, use cases, and value hypotheses
Strong customer communication skills across written, verbal, and presentation formats using tools such as Slack, Google Slides, and Zoom
Even Better If you have...
Familiarity with sales methodology frameworks and strategic alliance development
Track record of consistently achieving or surpassing quota in a fast-paced environment
Ability to collaborate across multiple internal teams and leverage resources to align with account objectives
Your experience will be evaluated based on alignment with core competencies for the role, including extracurricular leadership, military experience, and volunteer work
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Named Account Executive - Banking / Insurance", "Job_Requisition_Primary_Location": "United Kingdom - London", "Job_Requisition_Ref_ID": "JR336702", "Time_Type": "Full time", "UK_Disability_Text_Statement": "We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.", "Countries": [ "United Kingdom" ], "Regions": [ "London, City of" ], "Locations": [ "London" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Hyderabad/Salesforce-Project-Manager---Japanese-speaking_JR336879", "External_Job_Posting_Start_Date": "2026-04-13", "Job_Description": "As a Salesforce Project Manager (Individual contributor) , you will lead & own the end-to-end delivery of global, outcomes Salesforce implementations using Agile methodologies and modern, AI-enabled delivery practices. You will be accountable for delivery excellence, financial performance, governance, and stakeholder alignment, operating with a strong business-owner & customer first mindset.This role requires strategic thinking, executive presence, and hands-on delivery leadership to manage complex Salesforce programs, protect project margins, and scale delivery impact across the organisation.
What We Expect
End-to-End Salesforce Delivery & Financial Ownership: Own the complete Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, and dependencies while ensuring high-quality outcomes and protecting Sold vs. Delivered margins.
Agile Delivery Leadership: Lead Agile delivery using frameworks such as Scrum and SAFe, driving sprint execution, backlog prioritisation, delivery predictability, and high-performing cross-functional Salesforce teams.
Program Planning & Roadmap Management: Develop and manage integrated project plans and delivery roadmaps, ensuring transparent progress reporting, risk visibility, and dependency management across the engagement lifecycle.
Stakeholder & Executive Management: Drive stakeholder alignment through effective communication, executive reporting, governance forums, and proactive escalation management in complex, global environments.
Quality Governance & Delivery Excellence: Establish and enforce delivery governance, standards, and best practices, ensuring compliance, quality benchmarks, and continuous improvement across projects.
Resource & Budget Management: Plan and optimise project resourcing, manage budgets and forecasts, track financials, and mitigate delivery and financial risks throughout the engagement.
AI-Driven Productivity Enhancement: Encourage the strategic adoption of authorised AI technologies to boost team efficiency and optimise overall project delivery cycles
Timezone flexibility : Timezone flexibility to ensure comprehensive support and alignment with global customer needs
Requirements
Must Have:
10+ years of total experience in the IT industry, with 5+ years delivering Salesforce projects
Should be able to speak Japanese language.
Proven experience managing Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds
Strong understanding of the Salesforce delivery lifecycle, with the ability to collaborate effectively with Architects and Technical Leads (hands-on configuration is not required)
Demonstrated ability to communicate clearly, confidently, and assertively with senior stakeholders and executives
Salesforce Certifications (any one):
Sales Cloud Consultant
Service Cloud Consultant
Experience Cloud Consultant
Project / Agile Management Certification (any one):
PMP, PMI-ACP, SAFe Agilist, PRINCE2, CSM, or PSM
Hands-on experience with project management and collaboration tools such as JIRA, Azure DevOps (ADO), MS Project, Smartsheets, Google Workspace
Awareness and practical exposure to AI-enabled delivery tools (e.g., Gemini, Notebook LM) and an Agentic Delivery mindset
Willingness to travel on a need basis
Desirable/Nice to Have:
Experience delivering Salesforce projects in Financial Services, Consumer Goods, Healthcare, or Life Sciences domain(s)
Exposure to MuleSoft, Salesforce Data Cloud, or related integration and data platforms
Salesforce Agentforce Specialist or Legend certifications, with experience managing Agentforce-enabled projects
The Signature Support Engineer (Technical) is a customer-focused expert and is responsible for Salesforce.com’s Signature Support handling and execution of Severity 1 and 2 cases, as well as, implementing and finding ways to prevent customer issues through proactive support and monitoring. The Signature Support team provides the highest level of support and expertise to some of our largest and most strategic accounts. This responsibility includes developing a strong partnership across Worldwide Support, R&D, and our Support Operations team. As a member of the Signature Support team, the Signature Support Engineer (Technical) is technically competent, business oriented and highly customer centric.
Responsibilities
• Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.
• Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issues
• Understanding how Signature Support customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.
• Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, creating definitions for proactive alerts, working with Customer Centric Engineering and Technical Enablement teams on proactive tuning, and provide recommendations to minimize potential service disruptions.
• Advocate Signature Support customer’s priorities internally within Salesforce. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as working with R&D on pilot programs
• Lead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issues
• Assist developers in troubleshooting their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.
• Participation in Signature Support project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional “white glove” support practices associated to incident prediction and prevention capabilities.
• Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.
• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.
• Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.
• Ability to orchestrate all salesforce teams efforts and ensure we are single point of contact for all post sales support activities.
Required Skills/Experience:
• Deep understanding of Salesforce multi-tenant architecture.
• Bachelor's degree in computer science or equivalent experience.
• 5+ years of prior experience in Technical Support and/or 3+ years of development experience (Senior role) 2+ (Technical Support Engineer)
• Current Salesforce Administrator Certification.
• Demonstrated analysis, problem solving and skills troubleshooting expertise.
• Ability to effectively prioritize and escalate customer issues as required.
• Comfortable interacting with all levels of customer and SFDC management
• Ability to multi-task and perform effectively under pressure.
• Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.
• Understanding of database concepts and data management (RDBMS) and SQL.
• Solid understanding of Object-Oriented design and core programming concepts.
• Solid knowledge of XML, preferably experience using server-to-server web services (SOAP / REST).
• Strong experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back end (Java,.Net,SQL) software development.
• Understanding of integration technologies: Computer Telephony Integration, Data Cleanse/De-Duplication; Data Replication, Transactional data to and from Salesforce objects.
Desired Skills/Experience:
• Salesforce Certifications- Advanced Admin, App Builder, Platform Developer
• VisualForce/Apex Knowledge.
• CRM domain knowledge.
• Previous experience with Salesforce.com CRM and its technologies.
Are you looking to launch your career in Tech Sales at a global industry leader? This internship at Salesforce offers the opportunity to develop real-world sales, strategy, and business development skills while working with cutting-edge technology. If you’re passionate about technology, eager to learn, and ready to make an impact, we want to hear from you!
- Identify and analyze customer needs and business challenges
-Develop innovative ideas for customer engagement and retention
-Collaborate with the Sales Team to drive business growth
-Gain a strong understanding of Salesforce’s market leadership and sales strategies
-Learn how Salesforce operates as a global tech leader
- Currently pursuing a Bachelor’s or Master’s degree in Dubai (Graduation Date: 2027)
-Eligible to sign a University Agreement for the full internship duration
- Fluent in Arabic & English (oral and written)
-Strong communication, organizational, and problem-solving skills
- Proactive, results-driven, and eager to learn
-Passion for technology and sales
-Passion for sales, business development, and customer success
-Entrepreneurial mindset with a data-driven approach
-Previous experience in customer-facing or sales roles
💰 Competitive salary
📆 Start Date: June 15, 2026
⏳ Full-Time: Monday to Friday
🌍 Networking opportunities with fellow interns across various EMEA locations, fostering collaboration and knowledge exchange.
📚Engaging internship events, including speaker series, intern office events, leadership discussions, and skill-building sessions to enhance professional growth.
📌 Before applying, confirm with your university that they can provide the internship agreement (contract)for the full internship duration.📄 Your CV must be submitted in English
This is your chance to gain hands-on experience, learn from industry leaders, and build a future in Tech Sales. Don’t miss out—apply today!
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The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful. Our Support Engineers pride themselves in delivering an unparalleled premium customer experience that leaves customers wanting and coming back for more. While our focus is on the customer, we also have fun as a team, and continuously give back to our community through the generous Salesforce 1-1-1 model.
These roles are located in our Chicago, Indianapolis, Atlanta and Seattle offices. Candidates should live locally to the area and able to work in an office environment in a hybrid model.
Your Impact - Responsibilities: In your role as a Agentforce and Data 360 Support Engineer, you are the first point of contact for customers experiencing challenges navigating and implementing Data 360 and Agentforce products. Job responsibilities include but are not limited to:
Required Experience/Skills:
This role focuses on delivering high-quality documentation for admin and end-user audiences across multiple Salesforce products, clouds, and technologies — including help articles, release notes, in-app assistance, Trailhead content, and setup guides.
Responsibilities
Plan, deliver, and maintain content across multiple product areas, clouds, or technologies simultaneously.
Proactively audit existing content against AI-readiness standards, prioritize improvements based on impact and usage, and document findings for team-wide awareness.
Evaluate and improve information architecture across existing content sets — considering how IA decisions affect AI surfacing and retrieval.
Independently select and use AI tools without guidance; consistently apply AI tools to routine work in ways that demonstrably improve efficiency or quality.
Critically evaluate AI-generated output against quality, style, and accuracy standards; exercise ethical judgment on accuracy, tone, and trustworthiness before publication.
Articulate where human judgment about customer behavior, product context, and content quality adds value that AI-generated content cannot replicate.
Develop longer-term content strategies across multiple features or technologies — with a clear point of view on what to create, what to defer, and what not to create.
Use content performance data to surface insights, distinguish quality issues from discoverability problems, and inform team priorities.
Influence how AI-assisted features are designed — not just documented — by bringing content strategy and IA considerations into product and UX conversations early.
Act as a multiplier — lead projects with multiple contributors, recognize collaborators' strengths, and share AI skills and best practices across the team.
Serve as a recognized customer advocate; diplomatically push back on requests that aren't appropriate.
Required Experience/Skills
10–15+ years of technical writing experience for enterprise or SaaS software
Significant experience delivering content across multiple product areas, clouds, or technologies
Proven ability to independently select and apply AI tools; critically evaluates AI-generated content for quality, accuracy, and trustworthiness
Experience auditing content for AI-readiness gaps and improving content to meet AI-ready standards
Ability to articulate where human judgment adds value that AI cannot replicate
Strong IA skills with experience improving content sets for both human and AI discoverability
Experience using performance data to drive content strategy and priorities
Strong stakeholder management skills; experience working with UX, PM, CCE, Support, and Product Marketing
Desired Experience/Skills
Familiarity with Salesforce CRM and the broader Salesforce platform
Working knowledge of Markdown, XML/DITA, and structured authoring tools (e.g., Oxygen)
Experience with in-app assistance, Trailhead, or learning content
Experience leading cross-functional or team-wide content initiatives
Experience with global or cross-functional teams
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help with AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Business Development Representative UKI Market (English Speaking)", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR336399", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/New-York---New-York/Agentforce-Success-Architect_JR336652", "External_Job_Posting_Start_Date": "2026-07-29", "Job_Description": "Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in AI-driven agent design, orchestration, and automation.
Agentforce is Salesforce's platform for building and deploying autonomous AI agents that take action across sales, service, and marketing. These agents rely on trusted, unified data to make real-time, context-aware decisions, which is where Data360 comes in. A working knowledge of how Data360 fuels Agentforce (grounding, harmonized customer data, real-time signals) is valuable in this role, even though the core focus is agent architecture, design, and deployment.
Responsibilities
Be a trusted Agentforce subject-matter expert for the broader Success Architect organization, including how data foundations like Data360 support the success of AI agents
Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce
Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce customers
Build strong relationships with both internal and external business partners, contributing to broader goals and growth
Drive thought leadership through mentoring and knowledge sharing
Your Impact
As an Agentforce Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce's agentic AI capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration and Team Work
Collaboration is at the core of our success, and as an Agentforce Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Minimum Requirements
Demonstrated ability to analyze, design, and optimize business processes focusing on agent architecture and automation, with a focus on guiding customers through adoption and optimization of Agentforce
Deep understanding of AI agent design principles, including topics, actions, prompts, and orchestration, along with how underlying data quality and architecture impact agent performance
Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
Ability to facilitate discussions and translate technical concepts and solutions into tangible business value and ROI for customers
Ability to demonstrate basic understanding and stay up-to-date with emerging AI and agentic technologies
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Experience
Experience with Data360 or another Customer Data Platform (Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, etc.) and how it grounds AI agents in trusted data
Experience implementing Salesforce Clouds, multi-cloud scenarios: Sales, Service, Industries, Marketing, or Commerce
Familiar with at least one of the Salesforce Architecture Domains: Integration, Access and Identity Management, Data Architecture, Sharing and Visibility, Declarative and APEX Development
Experience designing, building, or evaluating AI agents, LLM-based automation, or conversational AI solutions
Experience in programming languages such as Python, Java, .Net, SQL
Note: This role is office-flexible, and the expectation is to work from the office three days per week.
Move Beyond Transactions, Drive Transformation.
Are you looking to launch your career in Tech Sales at a global industry leader? This internship offers much more than traditional sales training; it is an immersion into Consultative Selling. At Salesforce, we don’t just close deals,we act as strategic advisors to the world’s most innovative companies. You will sit at the intersection of business strategy and AI technology, learning how to help organizations navigate their digital transformation using the world’s #1 CRM.
We are not just looking for a salesperson; we are looking for a future leader who understands how technology transforms businesses. If you are passionate about the digital landscape, eager to master the art of consultative selling, and ready to make a tangible impact, we want to hear from you. You will gain a strong understanding of Salesforce’s market leadership and learn how to navigate the complex world of enterprise technology.
What You’ll Do
Customer Analysis: Identify and analyze customer needs and complex business challenges to uncover opportunities for digital transformation.
Strategic Engagement: Develop innovative ideas and strategies for customer engagement and retention, moving beyond transactional sales to relationship building.
Sales Cycle Support: Collaborate closely with the Sales Team to drive business growth, assisting in the preparation of proposals and value propositions.
Market Intelligence: Gain a deep understanding of Salesforce’s product portfolio and sales strategies to effectively position our solutions in the market.
Operational Excellence: Learn how Salesforce operates as a global tech leader, contributing to internal projects that streamline sales operations.
Education & Eligibility
University Status: Currently enrolled in a Bachelor’s or Master’s degree program at a Milan-based University, with an expected graduation year of 2027
Internship Agreement: Ability to sign a University Agreement Tirocinio Curriculare with your school for the full internship duration (10 months).
Language Skills: Fluency in Italian and English is required (both oral and written).
Core Competencies
Sales DNA (Consultative Mindset): Proactive and solution-oriented. You aren't just looking to close a deal; you want to understand the "why" behind a business's needs and learn how technology transforms the way the world works.
Communication Skills: Strong ability to articulate complex ideas clearly. You are comfortable building relationships and influencing others.
Problem Solver: You approach challenges with a solution-oriented mindset and are organized in your execution.
Tech Enthusiast: A genuine passion for technology and an interest in how software drives business success.
Preferred Qualifications
Entrepreneurial Mindset: You take ownership of your work and use a data-driven approach to make decisions.
Previous Experience: Prior experience in customer-facing roles, sales, fundraising, or a startup environment is a plus.
Career Focus: A demonstrated interest in pursuing a career in B2B Sales, Business Development, or Customer Success.
Internship Details & Benefits
Start Date: September 07, 2026
End Date: July 2027
Duration: 10 months (Part-Time)
Schedule: Monday to Friday, 4 hours per day (Morning or Afternoon slots available).
Work Arrangement: Hybrid model (4 days in the office, 1 day working from home).
Compensation: Competitive monthly salary.
Perks: Meal vouchers (Ticket Restaurant) and Wellness benefit.
Growth: Networking opportunities with interns across EMEA and access to skill-building sessions, leadership discussions, and intern events.
Important Application Note: Before applying, please confirm with your university that they can provide the internship agreement Tirocinio Curriculare (or the full 10-month duration. Your CV must be submitted in English
", "Job_Family_Group": "Fixed Term & Temporary", "Job_Posting_Title": "Intern: Tech Sales & Business Development (Milan | September 2026)", "Job_Requisition_Primary_Location": "Italy - Milan", "Job_Requisition_Ref_ID": "JR336586", "Time_Type": "Part time", "Countries": [ "Italy" ], "Regions": [ "Milano" ], "Locations": [ "Milan" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Mexico---Mexico-City/Senior-Software-Engineer---CS-Data-Platform_JR336667", "External_Job_Posting_Start_Date": "2026-06-03", "Job_Description": "Location: Milan | Duration: 10 Months (Part-Time) | Start Date: Sept 7, 2026 | Paid Internship
Are you ready to help steer the ship at the world’s leading enterprise cloud company? As a Strategy Intern, you won't just be crunching numbers,you will be a critical part of the Sales Strategy team, identifying the market opportunities that define our future.
We are looking for a high-potential individual who can transcend raw data to deliver strategic recommendations to our leadership. This role is designed for those who possess a unique blend of business acumen and analytical rigor. If you are eager to learn how a global tech giant plans its growth, optimizes its territories, and transforms its business model, this is the place for you.
Strategic Insight: Identify and report on key indicators of sales performance, using your findings to help set the strategic agenda for the entire sales organization.
Business Planning: Assist through every stage of the fiscal year planning cycle—from designing territory models to implementing sales quotas.
Market Analysis: Dive into market segmentation and pipeline analysis to uncover where our next big opportunities lie.
Executive Storytelling: Package complex findings into high-impact, presentation-ready content for Salesforce executives to guide daily decision-making.
Operational Transformation: Take part in key strategic initiatives and scalable analytics projects that streamline our sales process and coverage models.
Cross-Functional Partnership: Collaborate regularly with Sales, Marketing, Finance, and IT to establish global reporting standards and drive business growth.
Education & Eligibility
University Status: Currently enrolled in a Bachelor’s or Master’s degree program at a Milan-based University, with an expected graduation year of 2027
Internship Agreement: Ability to sign a University Agreement Tirocinio Curriculare with your school for the full internship duration (10 months).
Language Skills: Fluency in Italian and English is required (both oral and written).
Core Competencies
Analytical Rigor: You have a passion for creating innovative analysis and building robust analytic models.
Business Acumen: You understand the "why" behind the numbers and can translate data into tactical business initiatives.
Executive Presence: Comfortable interacting with senior management and capable of articulating recommendations with confidence.
Solution-Oriented: You have the energy to contribute to large-scale projects that impact and transform the business.
Relevant Experience: Previous experience or internships in management consultancy, sales operations, or a high-growth startup environment.
Technical Toolkit: Advanced proficiency in Excel is a must; familiarity with Salesforce, Tableau, or data modeling tools is a significant plus.
Academic Focus: Degree in Business Administration, Economics, Engineering, or a related quantitative field.
Start Date: September 07, 2026
End Date: July 2027
Duration: 10 months (Part-Time)
Schedule: Monday to Friday, 4 hours per day (Morning or Afternoon slots available).
Work Arrangement: Hybrid model (4 days in the office, 1 day working from home).
Compensation: Competitive monthly salary.
Perks: Meal vouchers (Ticket Restaurant) and Wellness benefit.
Growth: Networking opportunities with interns across EMEA and access to skill-building sessions, leadership discussions, and intern events.
Important Application Note: Before applying, please confirm with your university that they can provide the internship agreement Tirocinio Curriculare (or the full 10-month duration.
Your CV must be submitted in English
As a Technical Architect, you will become a deep product expert with Industry Salesforce Life Sciences Cloud (including Health Cloud) applications, and work closely with our sales and delivery teams to ensure customer success.
The Technical Architect will lead the technical design and implementation of Salesforce solutions, ensuring compliance with industry regulations (HIPAA, GxP, etc.) and alignment with business goals. The ideal candidate combines deep Salesforce expertise with strong domain understanding of pharmaceuticals, biotech, medtech, or healthcare providers.
The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.
Responsibilities:
Serve as the technical lead for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products.
Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP).
Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies.
Lead a team of developers driving optimized solutions across multi-cloud implementations, ensuring seamless integration between Health Cloud, Service Cloud, and Experience Cloud and Omnistudio framework.
Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce
Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools.
Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.
Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems.
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.
Qualifications:
10+ years of experience in developing technology solutions.
3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
Proven experience architecting enterprise-level Salesforce solutions in the life sciences or Veeva product or healthcare industry.
Strong understanding of compliance and regulatory requirements including HIPAA, GxP, PHI, HL7, and FHIR.
Expertise in one or multiple domains of Healthcare Providers, Healthcare Payers,Life Science and Pharmaceuticals, Medical Devices, Public health & Government Healthcare programs, Insurance.
Experience in healthcare domain (Preferred)
Integration Architecture (Must have)
Platform Security (Must have)
Identity and Access Management / Integration Security
Sharing and Visibility (Must have)
Data Architecture and Management (Must have)
Architectural Design Patterns (Must Have)
Apex Design Patterns (Must Have)
Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) or Veeva CRm experience
Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect, System Architect)
OmniStudio Developer/Consultant
Health Cloud Certification (Good to have).
SALESFORCE DEVELOPER
Mexico City | Hybrid
At Salesforce, we are redefining the future of business with AI + Data + CRM. Our mission is to help organizations innovate faster, operate smarter, and deliver exceptional customer experiences—powered by cutting-edge technology and intelligent automation.
Role Overview
We are looking for an AI-first, forward-thinking Member of Technical Staff (MTS) to build next-generation Salesforce solutions. This role goes beyond traditional development—you will leverage AI to accelerate engineering, improve code quality, and unlock new levels of productivity.
You will work closely with Architects, Engineers, Product Owners, and global stakeholders to design scalable, high-performance systems while embedding AI into the software development lifecycle.
Key Responsibilities
Design and develop scalable solutions on the Salesforce platform
Write clean, efficient code using Apex and Lightning Web Components (LWC)
Leverage AI tools and intelligent agents to enhance engineering productivity, automate workflows, and improve code quality
Actively identify opportunities to embed AI across the SDLC (development, testing, debugging, and optimization)
Participate in code reviews and drive high engineering standards
Translate functional requirements into robust technical solutions
Debug and resolve complex issues across frontend and backend layers
Build and configure Salesforce components (objects, flows, validation rules, reports)
Develop integrations, data migrations, and automation workflows
Ensure performance, scalability, and security of applications
Contribute to CI/CD pipelines and modern DevOps practices
Required Skills & Experience
4+ years of Salesforce development experience
Strong hands-on experience with Apex, LWC, Aura, and Flows
Solid understanding of Salesforce architecture and data models
Experience with Experience Cloud
Knowledge of integration patterns (REST/SOAP APIs, event-driven architecture)
Understanding of asynchronous processing (Batch, Queueable, Future methods)
Ability to troubleshoot performance issues across layers
Strong understanding of CI/CD, version control, and DevOps practices
Hands-on exposure to AI-assisted development tools or strong understanding of AI/ML concepts
Understanding of secure coding and platform security practices
Strong problem-solving and collaboration skills
Preferred Qualifications - Must
Salesforce certifications or willingness to obtain
Experience with large data volumes and performance optimization
Exposure to data processing or data engineering
Familiarity with design patterns and scalable architecture
Experience working in Agile/Scrum environments
Experience with AI-driven development frameworks or tooling
Why Join Us?
At Salesforce, you won’t just build applications—you’ll help shape the future of AI-driven engineering. This is an opportunity to work at the intersection of enterprise technology and AI innovation, solving real-world problems at scale.
The Professional Services organisation is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you’re set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it’s easy to maintain and adapt down the road, minimising potential technical debt. Our team is made up of thousands of the world’s leading Salesforce experts. We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.
YOUR IMPACT:
Responsibilities
Salesforce Professional Services is looking for a Senior Technical Architect. As a Senior Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. Here are some salient responsibilities the role entails -
Serve as a trusted advisor to the client
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalising and deploying emerging technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artefacts to keep programs on track and solutions extendable and maintainable going forward
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
Lead the technical architecture team for an enterprise-level customer engagement
From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
Liaise with Salesforce product teams to support client implementations
Expected to participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
Travels to client sites for projects, estimated 50-75%
MINIMUM QUALIFICATIONS
12+ years enterprise architecture or consulting experience
Strong application design skills combined with strong data, integration, and security architecture skills
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies, including upskilling on modern AI development tools and practices
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
A great listener with the ability to communicate with people in diverse roles
Proven ability to analyse, design, and optimise business processes via technology and integration
Resourceful and innovative thinker who can work through and solve problems
TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability
TEAM PLAYER: Proficient at collaboration and working with members of a team
COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
PREFERRED QUALIFICATIONS
Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
Application, System Architect, CTA Certifications (Optional) or ability to clear the certifications on hire
Ability to convey and convince customers of best practices at various levels within a large organisation
Application design and development background
LEADERSHIP: Self-aware; proficient at building strong relationships
THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
Department Description:
Our Executive Assistants are made up of a team of experienced professionals that support our top executives across the globe. These critical team members are viewed as strategic partners who keep the executives and their teams focused on company goals while embracing the Salesforce Ohana.
Role Description:
We are looking for Executive Assistants to contribute to the growth of our company. This is an opportunity to work alongside individuals who are united by a strong sense of teamwork, service, and excellence. Every Executive Assistant will have to use unique skills based on their executive’s job functions, personality, and communication style. Salesforce has a positive, diverse, and supportive culture, and we are eager to add another strong contributor to our growing Executive Assistant team.
Your impact:
Our Executive Assistants understand that the success of the executive is a reflection of their work and vice versa, which creates a true atmosphere of teamwork and job satisfaction.
Core Responsibilities:
Manage day to day schedules in such a way that the executive is able to complete their obligations in an organized, efficient way.
Coordinate internal and external meetings including but not limited to team meetings, full staff meetings, all hands meetings, off- site meetings, one-on-one meetings, meetings with team members and customers, etc.
Proactively manage calendar priorities based on customer meetings, release cycles, fiscal calendars, current projects, team needs and Dreamforce.
Book appropriate domestic and international travel within Salesforce’s travel policy, taking into account travel Visas, costs and proper documentation.
Effectively work with employees from other groups within Salesforce and Senior Executives inside and outside the company, and recognizes key players within all organizations.
Assist with food orders, luncheon planning, and planning of other business related meetings as requested.
Other administrative and project duties as requested.
Minimum Requirements:
MUST be located in one of the listed locations AND be willing to go into an office on a hybrid basis (3x /week).
Minimum of 5+ years of applicable administrative experience, ideally from a global software organization.
Skillful execution of administrative activities, with high attention to detail, organization and process.
Experience with the setting up and management of virtual meeting platforms such as Zoom, Webex, GoToWebinars, Google Hangouts and conference calls.
Strong teamwork skills; and a confident ability to offer suggestions and improvements to process and work very collaboratively with others.
Strong relationship management skills, ability to build a personal network throughout the company.
Project Coordination experience needed at an intermediate complexity.
Strong verbal and written communication. Ability to communicate clearly and effectively with senior leaders and external partners.
Experience partnering with senior management in a fast paced, innovative environment.
Experience working with/in large administrative teams.
Working proficiency of Google Suite (Gmail, Docs, Drive, GMeet). Experience using Quip, Slack, Salesforce and Tableau and are a plus.
Must be in one of the listed locations and open to being hybrid in office 3 days per week.
Additional Desired Skills/Traits
Customer centric orientation.
Agility and flexibility in response to changing priorities and needs.
Proven ability to manage projects, work under pressure and consistently make deadlines.
Demonstrate ability and willingness to continuously acquire new competencies and accept new challenges.
Possess an ability and curiosity and to comprehend the global DNA of the company and its organizations.
Have the ability to handle confidential material with the utmost discretion.
Ensure communications are clear, thorough, and specific, with attention to follow-through.
The ES Data Specialist is a member of the Workday & Onboarding Data Operations team and provides operational support to employees across all regions, acts as a trusted partner for the business ensuring an amazing employee experience. This role reports to Manager - Workday & Onboarding Data Operations and is critical to ensuring the success of our employees at Salesforce. Candidate shall have strong organisational skills with a high attention to detail, outstanding time management and communication skills, commitment to exceptional customer support and the ability to build relationships at every level of the organisation. This person must be comfortable dealing with highly sensitive and confidential matters. Our ideal candidate enjoys working in a dynamic and high-growth environment and has experience dealing with employee data in HR Operations role supporting a variety of HR disciplines.
As an Analyst of Strategic Planning, you will play a pivotal role in shaping the long-term direction of our Customer Success organization. You will be responsible for independently driving the development of a strategic point-of-view on critical business topics, as well as guiding the design of strategic initiatives. Your ability to develop a strong perspective on “big bets” for our business via the synthesis of data-driven insights and internal & external research and your individual business judgement, as well as your ability to collaborate with senior stakeholders, will be key to your success in this role. You will work in a dynamic and cross-functional environment, focusing on a strategic planning period of 2-5 years into the future.
This role offers a unique opportunity to shape the future of our organization, working closely with senior leaders and both internal & external experts to drive meaningful change and growth. If you are a strategic thinker with a proven track record in frameworks thinking, business planning, data and analytics and self-initiation — including the ability to lead without formal authority — we encourage you to apply.
Key Responsibilities
Data Analysis and Interpretation: Conduct analysis of large and complex datasets to extract meaningful insights for CSG. Interpret data trends, patterns, and anomalies to inform strategic decision-making.
Data Analysis: Perform detailed data analysis and develop complex data models to derive actionable insights and support decision-making processes.
Dashboard Development and Maintenance: Design, develop, and maintain interactive dashboards and reports using Tableau.
Data Cleaning and Preprocessing: Clean and preprocess raw data to ensure its quality, completeness, and usability for analytical purposes and collaborate with cross-functional teams to define data preprocessing pipelines.
Feature Engineering: Identify and create relevant data features to enhance model performance and accuracy. Work closely with domain experts to extract valuable insights and incorporate to improve data processes.
Reporting: Prepare comprehensive reports for executive leadership and stakeholders, effectively communicating trends, patterns, and predictions through clear and insightful visualizations and narratives.
Collaborative Problem Solving: Collaborate with stakeholders to understand business requirements and translate them into data-driven solutions. Work cross-functionally with engineering, product, and business teams to integrate data science solutions into existing systems.
Collaborative Partners
While this role is an individual contributor (IC) role, you will be expected to collaborate with various teams to drive the successful definition and planning of strategic initiatives. You will work closely with the following teams and individuals:
Data & Analytics Resources: Partner with data and analytics team members to interpret data analyses and identify data-driven insights to ultimately drive strategic planning and inform executive decision-making.
Internal Cross-Functional Experts: Work across various teams and individuals to uncover business context, gather insights, align stakeholders and understand high-level operational requirements around POVs & initiatives. This internal network will be key to transforming a big bet from a theoretical POV into the rhythm of the business.
Project/Program Management: Collaborate with project and program managers to ensure the effective planning, design and delivery of strategic initiatives.
Role Requirements
Education: Bachelor’s Degree in Data Science, Economics, Finance, Math/Statistics or a related field. PhD preferred.
Experience: A minimum of 2-3 years of professional experience in roles requiring data, business analytics, financial due diligence, strategic planning and business acumen. Background as an engagement manager in Big 4, management consulting or strategy highly preferred.
Technical expertise: regarding data models, database design development, data mining, and segmentation techniques.
Proficiency with databases (SQL, etc.).
Strong knowledge of statistics and experience using statistical packages for analyzing datasets (Python/R, Excel etc.)
Experience with data visualization tools (e.g., Tableau).
Self-Driver: Proven ability to synthesize multiple sources of information into a compelling strategic point of view. Comfortable working in a fast-paced, evolving and occasionally ambiguous environment.
Stakeholder Engagement: Strong interpersonal and communication skills, collaborating effectively with stakeholders, communicating complex topics using simple language and building organizational consensus.
Analytical Skills: Familiarity with data and analytics concepts, able to work with data professionals to translate data-driven insights into actionable recommendations.
Cross-Functional Collaboration: Demonstrated ability to work in a cross-functional team environment, fostering collaboration and alignment. Experience managing complex projects and initiatives, ensuring timely delivery and successful implementation.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Description
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
We are looking for candidates who have experience supporting customers in one or more of the following industries:
Global Public Sector
Federal Civilian (FedCiv) – Work with non-defense federal agencies (such as Health & Human Services, Commerce, and Transportation) to drive digital transformation initiatives that improve citizen services, requiring knowledge of federal procurement processes and the ability to obtain a Public Trust clearance.
This is an Individual Contributor position.
Your Impact
Customer Accountability and Value Alignment
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing
Share best practices for sales and service process optimization, data quality, and customer experience
Strategic Advisory and Stakeholder Management
Drive adoption of Tableau Cloud features with reps, agents, managers, supervisors, and ops teams
Track usage metrics (opportunity updates, activity logging, forecast submissions, report usage, case resolution times, knowledge article usage, channel adoption, and CSAT scores)
Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products and services and identify major political barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
Conduct quarterly reviews of feature usage to drive adoption of tools like Journey Builder or Commerce Promotions, ensuring platform stability and performance.
Identify underutilization of contracted entitlements (e.g., messaging volume or GMV tiers) and align platform features with customer priorities to increase throughput.
Technical Health, Adoption, and Risk Management
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Serve as the primary interface for major incidents (e.g., checkout failures or email deliverability drops) to protect peak revenue.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Escalate complex automation, data model, routing, or integration questions to technical resources
Key responsibilities
Drive adoption of Tableau features with business users and analysts
Conduct enablement sessions on dashboard creation and data exploration
Track usage metrics (active users, workbook views, data source adoption)
Share best practices for visualization design and dashboard performance
Escalate complex data modeling or server configuration questions to technical resources
Minimum Requirements
Experienced business professional, preferably with 3+ years of relevant industry expertise in Customer Success, Salesforce platform use, or related fields.
Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.
Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Must have Cloud/Platform Requirements (Including above):
Plus 3-4 years experience supporting customers using Sales Cloud, or Service Cloud.
Working knowledge of core features:
Sales Cloud: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & Dashboards
Service Cloud: Cases, Knowledge, Queues, Service Console, Omni-Channel routing
Understanding of Sales (lead-to-cash, opportunity management, pipeline management) and Service (case management, escalation, SLA management) processes.
Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes) and Service Cloud automation (email-to-case, web-to-case, case assignment rules, macros)
Ability to demonstrate Lightning Sales/Service Console and mobile app
Knowledge of common sales (territory management, lead assignment, opportunity stages) and Services (case deflection, knowledge management, multi-channel support) use cases.
U.S. Citizenship: This position requires U.S. citizenship due to the nature of the work and access to government systems/facilities
Preferred Requirements
Experience Cloud (formerly Community Cloud) .
Sales Cloud Consultant and Service Cloud Consultant certifications.
Additional Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Data 360 Specialist, Agentblazer).
Experience with Einstein for Sales (lead scoring, opportunity insights, activity capture) and Service (case classification, article recommendations, next base actions).
Understanding of how Sales Cloud integrates with marketing automation and service tools and how Service Cloud integrates with telephony, chat, messaging, and self-service portals.
Note: this role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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Intern - Software Engineer AMTS
Location: Hyderabad/Bangalore, India
This is your time to shine and be part of Salesforce, a world leader in enterprise cloud computing. We deliver innovations to our customers through the year including 3 major releases in a year. Our innovation is powered through our customer 360 Platform that enables us to bring value to all parts of the customer’s organizations.. As a software engineering intern you will get to contribute right away as a member of one of our Scrum teams to one or more software engineering aspects into the future releases. You will get to be part of the one or more aspects of the engineering lifecycle of tools and/ or features that enable our solutions to reach millions of end users and enterprises who use our important applications and services every day to run their business. We also look to you to help deliver high quality software through automated testing, and own your service in production with real-time monitoring tools and frameworks.
Responsibility includes but not limited to:
● Operate within a dynamic work environment to generate software of exceptional quality
● Collaborate with the development team to design, develop, test and deploy software products
● Engage in developing solutions that seamlessly integrate into distributed systems, using innovative technology at an unprecedented scale and speed.
● Develop optimized code that may be included as part of our next software release
● Contribute to our suite of automated tests and testing infrastructure
● Contribute to tools and solutions to support and monitor our various cloud services
Eligibility Criteria:
● Enrolled in sophomore year or higher at a college/university or any year at a graduate school
● Working towards a B.E/ B.Tech in Computer Science, Information Technology and Circuit Branch graduating in 2028
Required Skills:
● Academic or professional/internship
● Ability to quickly learn new technologies
● Strong analytical and problem-solving skills
● Ability to thrive in a fast-paced environment
● Be a self-starter and possess strong sense of self-motivation
● Excellent in effectively communicating technical challenges and proposing solutions.
● Skilled in navigating through ambiguous or undefined problems, coupled with the ability to think abstractly.
Desired Skills:
● Experience with programming languages such as Java, C++ or Python ● Knowledge of web development technologies (HTML, CSS, JavaScript) and frameworks (React, Angular, or Vue.js) is a plus.
● Coursework in SQL and relational database concepts
● Strong in Computer Science fundamentals, including object-oriented design, data structures, algorithm development, problem-solving, and complexity analysis
About Futureforce
FutureForce is for college students or new grads wanting to experience life at Salesforce, one of the World’s Most Innovative Companies 5-years-running and one of Fortune’s “100 Best Companies to Work For” 8- years-running. FutureForce interns work on live projects, giving them the opportunity to make a tangible impact that they can show to friends, family, and future employers if we don’t hire them first (and, we hire 80% of our eligible interns)!
They have the chance to collaborate and connect with the Salesforce interns from all over the world. And, like all Salesforce employees, interns also have many possibilities to volunteer, making a lasting impact in the community.
FutureForce offers a collaborative work environment, which promotes innovation, provides flexibility and most importantly is fun!
The Power of MuleSoft & Informatica: Fueling the Agentic Enterprise
AI agents are actively reshaping how businesses automate decisions, orchestrate processes, and engage customers at scale. But AI agents are only as powerful as the data and integrations that fuel them. This is where MuleSoft and Informatica become mission-critical.
Salesforce is looking for an exceptional Enterprise Account Executive to join our fast-growing Data Foundation team, focused on the MuleSoft & Informatica portfolio. This is a strategic, senior sales role — not a conventional tactical position.
Key Focus Areas:
Own and grow a high-value enterprise territory
Drive complex, multi-million dollar deals with C-level executives
Define and execute Go-to-Market (GTM) strategy for your sector
Transform how enterprises leverage API management, integration platforms, and data connectivity
The majority of our field leaders are internal promotions: this role is a genuine career-defining opportunity.
Proactively identify, qualify, and close a robust sales pipeline with focus on New Business acquisition
Conduct strategic prospecting with CTO/CIO, Engineering/IT Leaders, and senior business executives
Own and execute comprehensive account strategies to penetrate multiple business units
Build and sustain strong, lasting C-level relationships that generate long-term expansion opportunities
Lead white space analysis and land-and-expand strategies within assigned accounts
Develop compelling business cases that clearly articulate ROI for enterprise integration and data connectivity challenges
Partner with Solution Architects/Engineers (Pre-sales) and work in close synergy with Professional Services team
Collaborate with ecosystem and channel partners to maximize deal size and scope
Forecast accurately and deliver regular business updates to leadership
Actively participate in Sales Enablement programs, advanced sales training, and leadership development initiatives
10+ years of enterprise B2B software sales experience in fast-paced, competitive market
Proven track record of exceeding quota targets in complex, high-stakes software sales roles
Demonstrated expertise in New Business acquisition and Greenfield territory development
Experience managing large, complex deals ($500K+ ACV, with exposure to $1M+ opportunities)
Strong understanding of API management, integration platforms, middleware, and data connectivity solutions
Ability to articulate business value of complex enterprise technology to both technical and executive audiences
Proven skill in building business and technical champions within large, matrixed organizations
Consultative sales approach grounded in customer success and integrity
Collaborative team spirit with "company-first" mentality
Ability to manage complex, multi-stakeholder sales cycles spanning multiple business units
Previous sales methodology training (MEDDIC, SPIN, Challenger Sales)
Familiarity with complex IT selling involving multiple stakeholders across global organizations
Understanding of enterprise architecture concepts, digital transformation, and cloud/hybrid integration patterns
Previous experience with MuleSoft, Informatica, or similar integration and data management platforms
Background in technical solution architecture or management consulting in relevant sector
Experience with emerging technology adoption and AI-led transformation initiatives
Bachelor's or Master's degree in Business, Engineering, or related field
MBA is a plus
Quantitative
Achievement of annual NACV/NNAOV targets
Pipeline generation and conversion metrics
Account growth, expansion, and forecast accuracy
Qualitative
Customer satisfaction and relationship quality
Market presence and thought leadership
Team collaboration and strategic account planning excellence
Competitive base salary with uncapped commission structure
Comprehensive benefits package including well-being reimbursement
Generous parental leave, adoption assistance, and fertility benefits
Professional development and certification opportunities
Access to cutting-edge technology and world-class training
A collaborative, high-performance team environment
Real opportunity to shape the future of enterprise integration and data connectivity
Work alongside world-renowned experts in a close-knit, multidisciplinary team
Salesforce is an equal opportunity employer and values diversity at our company.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Enterprise Account Executive UK - Data Foundation (MuleSoft + Informatica)", "Job_Requisition_Primary_Location": "United Kingdom - London", "Job_Requisition_Ref_ID": "JR337869", "Time_Type": "Full time", "UK_Disability_Text_Statement": "We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.", "Countries": [ "United Kingdom" ], "Regions": [ "London, City of" ], "Locations": [ "London" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/SMB-Account-Executive--Finland--Dublin-Based---Finnish-Fluency-Required-_JR338718", "External_Job_Posting_Start_Date": "2026-05-14", "Job_Description": "We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the Finland (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in Finnish and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
As an Account Executive for the Finland ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Full Cycle Sales: Lead a dedicated customer set in the Finland market, managing complex sales projects from lead generation to closing.
Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion.
Solution Selling: Utilise a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals.
Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings.
Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimise the Finland market funnel.
Demonstrated success of quota carrying, technology solution-based direct sales experience
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluency in Finnish and English
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive - SMB Finland (Finnish Speaking)", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR338718", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Japan---Tokyo/Success-Specialist_JR338925", "External_Job_Posting_Start_Date": "2026-04-17", "Job_Description": "Success Specialistは、Salesforce製品の価値を最大化し、お客様のビジネス成長と変革を加速させる専門家です。ビジネス、業界、および製品に関する深い専門知識を武器に、お客様と強力なパートナーシップを築き、Salesforceへの投資以上のビジネス成果（ROI）を生み出すためのナビゲーターを務めます。
Success Specialistは、1つ以上の製品（Cloud）における深いスペシャリティを持ち、複雑かつ大規模な環境（マルチクラウド等）を抱えるお客様に対し、戦略的なガイダンスを提供します。オンボーディングから高度な機能活用、さらには組織変革を促すアドバイスまで、お客様のフェーズに応じた最適な支援を提供します。また、社内の戦略的プログラムにも参画し、特定のお客様の支援を通じて得られた知見を自社内にフィードバックすることで、標準的な支援フレームワークを改善し、共通した課題をもつより多くのお客様の課題解決に貢献します。
Success Specialistは、規模や業種、活用状況もさまざまなお客様を担当します。製品と業界の両方に精通し、お客様のパートナーとして同じ目線で対話し、AIおよびデジタルの力でビジネスを変革していくことに情熱を持てる方を求めています。
私たちは、以下のようなSalesforceの製品群について1つまたは複数のスキルや経験を持つSuccess Specialistを募集しています。
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the Norway (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in Norwegian and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
As an Account Executive for the Norway ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Full Cycle Sales: Lead a dedicated customer set in the Norway market, managing complex sales projects from lead generation to closing.
Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion.
Solution Selling: Utilise a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals.
Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings.
Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimise the Norway market funnel.
Demonstrated success of quota carrying, technology solution-based direct sales experience
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluency in Norwegian and English
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive - SMB Norway (Norwegian Speaking)", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR338670", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Bangalore/Principal-Software-Engineer---PMTS_JR338244", "External_Job_Posting_Start_Date": "2026-07-17", "Job_Description": "About the Role
We are seeking an experienced Quality Engineering Architect to drive the design and evolution of test automation frameworks and AI-powered quality tools for Salesforce Service Cloud. This role will architect scalable, intelligent testing
solutions that leverage LLM integration and AI-driven approaches to transform how we ensure product quality across our portfolio of enterprise products.
You'll work at the intersection of AI innovation and quality engineering, designing frameworks and tools that support critical Service Cloud products including:
ITSM (IT Service Management) - Incident, Problem, Change and Release Management, Asset management, configuration management database & discovery
Agentforce Contact Center (AFCC/Thunderbird) - Omnichannel routing, agent workspace, supervisor tools
CSP (Customer Service Platform) - Core service delivery capabilities like Case management, knowledge, SLAs, entitlements
Messaging Channels - Multi-channel communication platforms like Slack, teams, SMS, WhatsApp
As an Architect on the Q3 team, you will work alongside engineering leaders and architects across Service Cloud to design robust frameworks, identify architectural gaps, anticipate corner cases, and build tools that enable teams to shift testing left and deliver high-quality releases faster.
A Day in the Life
You'll spend your time reviewing High-Level Design (HLD) documents for features across ITSM, AFCC, and Core Services - identifying testing gaps around complex scenarios like SLA calculations, omnichannel routing edge cases, and multi-tenant data isolation. You'll collaborate with architects and senior engineers to design and prototype AI-powered tools, such as an LLM-based assistant that analyzes production customer issues and automatically generates regression tests. You'll facilitate cross-team design discussions to align on shared framework patterns (like unified voice automation testing with in-house/ 3rd party tools), investigate P0 production escapes to identify automation coverage gaps, and mentor teams on test strategies for upcoming features. Your work directly translates customer adoption patterns and real-world incidents into proactive framework improvements that prevent future issues across Service Cloud products.
Key Responsibilities
Framework & Tools Architecture:
Design and architect next-generation test automation frameworks and quality tools across ITSM, AFCC, CMDB, Messaging, Voice, and CSP products
Work collaboratively with other architects to evaluate design trade-offs, identify corner cases, and solve complex technical challenges spanning multiple Service Cloud products
Drive technical decisions on framework evolution, tool standardization, and platform integrations that serve diverse product needs
Create architectural blueprints and technical roadmaps for quality infrastructure that scales across Service Cloud's product portfolio
AI & LLM Integration
Architect and implement LLM-powered testing solutions (e.g., intelligent test generation for contact center workflows, natural language test authoring for ITSM scenarios, predictive quality analytics)
Design AI-driven tools for test optimization, defect prediction, and automated root cause analysis across complex multi-product scenarios
Integrate AI assistants (Claude, Gemini, etc.) into testing workflows and developer tooling for Service Cloud engineers
Explore and prototype emerging AI technologies to enhance test coverage and efficiency across ITSM, AFCC, CMDB, and related products
Technical Leadership & Guidance
Partner with engineering teams across ITSM, Agentforce Contact Center, AITS/CMDB, and CSP to establish best practices for test automation and quality engineering
Review High-Level Design (HLD) documents and test strategies for features spanning case management, routing, agent workspace, CMDB discovery, messaging, and voice channels
Mentor and guide engineers on framework design patterns, AI tool development, and quality best practices tailored to Service Cloud product complexity
Translate customer adoption issues and production incidents into proactive testing improvements - learning from real-world ITSM, contact center, and CMDB deployment patterns
Cross-Functional Collaboration
Work with product, platform, and infrastructure teams across Service Cloud to ensure quality is built in from the start
Drive adoption of frameworks and tools across multiple Service Cloud teams supporting diverse products
Influence technical direction and standards for testing across the Service Cloud organization
Required Qualifications
18+ years of software engineering experience
5+ years architecting and designing frameworks and tools
3+ years of hands-on experience with AI-driven approaches, LLM integration, and AI-based tooling
Deep expertise in designing scalable, maintainable test frameworks for complex enterprise systems
Strong programming skills in languages such as Java, Python, JavaScript, or similar
Proven track record of driving technical decisions and influencing engineering organizations
Experience reviewing and contributing to architectural design documents (HLDs, LLDs)
Strong analytical and problem-solving skills with attention to corner cases and edge conditions
Excellent communication skills with ability to articulate complex technical concepts clearly
Preferred Qualifications
Experience with Salesforce platform (Lightning Web Components, Apex, SOQL, platform architecture)
Familiarity with CRM testing frameworks
Experience with AI/ML frameworks (like OpenAI/Anthropic APIs)
Background in building developer tooling and automation platforms
Experience in SaaS/cloud-based product development and multi-tenant architectures
Knowledge of CI/CD pipelines, test orchestration, and infrastructure as code
Experience working in agile/scrum environments at scale
Domain knowledge in ITSM, contact center operations, CMDB/asset management, or HR and customer service platforms
What You'll Achieve
Transform quality engineering by architecting intelligent, AI-powered testing solutions that set the standard across Salesforce
Drive innovation at the intersection of AI and quality engineering, working with cutting-edge LLM technologies
Amplify impact by building frameworks and tools that empower hundreds of engineers across Service Cloud's diverse product teams
Shape technical strategy by influencing architectural decisions and quality practices at scale across ITSM, AFCC, CMDB, and CSP
Work on meaningful problems that directly impact millions of Salesforce customers using Service Cloud for mission-critical operations
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the Belgium (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in Dutch and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
As an Account Executive for the Belgium ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Full Cycle Sales: Lead a dedicated customer set in the Belgium market, managing complex sales projects from lead generation to closing.
Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion.
Solution Selling: Utilise a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals.
Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings.
Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimise the Belgium market funnel.
Demonstrated success of quota carrying, technology solution-based direct sales experience
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluency in Dutch and English
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive - SMB Belgium (Dutch Speaking)", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR338716", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/SMB-Account-Executive--Denmark--Dublin-Based---Danish-Fluency-Required-_JR338675", "External_Job_Posting_Start_Date": "2026-05-14", "Job_Description": "We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the Denmark (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in Danish and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
As an Account Executive for the Denmark ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Full Cycle Sales: Lead a dedicated customer set in the Denamark market, managing complex sales projects from lead generation to closing.
Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion.
Solution Selling: Utilise a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals.
Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings.
Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimise the Danish market funnel.
Demonstrated success of quota carrying, technology solution-based direct sales experience
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluency in Danish and English
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive - SMB Denmark (Danish Speaking)", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR338675", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/SMB-Account-Executive--Sweden--Dublin-Based---Swedish-Fluency-Required-_JR338719", "External_Job_Posting_Start_Date": "2026-05-14", "Job_Description": "We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the Sweden (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in Swedish and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
As an Account Executive for the Sweden ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Full Cycle Sales: Lead a dedicated customer set in the Sweden market, managing complex sales projects from lead generation to closing.
Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion.
Solution Selling: Utilise a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals.
Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings.
Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimise the Swedish market funnel.
Demonstrated success of quota carrying, technology solution-based direct sales experience
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluency in Swedish and English
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive - SMB Sweden (Swedish Speaking)", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR338719", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/SMB-Account-Executive--Netherlands--Dublin-Based---Dutch-Fluency-Required-_JR338721", "External_Job_Posting_Start_Date": "2026-05-14", "Job_Description": "We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the Netherlands (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
As an Account Executive for the Netherlands ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion.
Solution Selling: Utilise a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals.
Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings.
Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimise the Dutch market funnel.
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluency in Dutch and English
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Account Executive - SMB Netherlands (Dutch Speaking)", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR338721", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Illinois---Chicago/Expansion-Sales-Account-Executive--Informatica_JR339768", "External_Job_Posting_Start_Date": "2026-06-11", "Job_Description": "Role Description
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
This is an Individual Contributor position.
Your Impact
Customer Accountability and Value Alignment
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing
Share best practices for sales and service process optimization, data quality, and customer experience
Strategic Advisory and Stakeholder Management
Drive adoption of Sales and Service Cloud features with reps, agents, managers, supervisors, and ops teams
Track usage metrics (opportunity updates, activity logging, forecast submissions, report usage, case resolution times, knowledge article usage, channel adoption, and CSAT scores)
Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products and services and identify major political barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
Conduct quarterly reviews of feature usage to drive adoption of tools like Journey Builder or Commerce Promotions, ensuring platform stability and performance.
Identify underutilization of contracted entitlements (e.g., messaging volume or GMV tiers) and align platform features with customer priorities to increase throughput.
Technical Health, Adoption, and Risk Management
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Serve as the primary interface for major incidents (e.g., checkout failures or email deliverability drops) to protect peak revenue.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Escalate complex automation, data model, routing, or integration questions to technical resources
Minimum Requirements
Experienced business professional, preferably with 3+ years of relevant industry expertise in Customer Success, SaaS platform use, or related fields.
Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.
Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development
Minimum Requirements
Experienced business professional, preferably with 3+ years of relevant industry expertise in Customer Success, Salesforce platform use, or related fields.
Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.
Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Must have Cloud/Platform Requirements (Including above):
Plus 3-4 years experience supporting customers using Sales Cloud, or Service Cloud.
Working knowledge of core features:
Sales Cloud: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & Dashboards
Service Cloud: Cases, Knowledge, Queues, Service Console, Omni-Channel routing
Understanding of Sales (lead-to-cash, opportunity management, pipeline management) and Service (case management, escalation, SLA management) processes.
Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes) and Service Cloud automation (email-to-case, web-to-case, case assignment rules, macros)
Ability to demonstrate Lightning Sales/Service Console and mobile app
Knowledge of common sales (territory management, lead assignment, opportunity stages) and Services (case deflection, knowledge management, multi-channel support) use cases.
Note: this role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week.
Preferred Requirements
Professional fluency in both English and French.
Higher education or Public Sector Experience
Sales Cloud Consultant and Service Cloud Consultant certifications.
Additional Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Data 360 Specialist, Agentblazer).
Experience with Einstein for Sales (lead scoring, opportunity insights, activity capture) and Service (case classification, article recommendations, next base actions).
Understanding of how Sales Cloud integrates with marketing automation and service tools and how Service Cloud integrates with telephony, chat, messaging, and self-service portals.
Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Customer Success Manager - Global Public Sector", "Job_Requisition_Primary_Location": "Canada - Toronto", "Job_Requisition_Ref_ID": "JR339239", "Time_Type": "Full time", "Countries": [ "Canada" ], "Regions": [ "Ontario" ], "Locations": [ "Toronto" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Indiana---Indianapolis/Product-Marketing-Sr-Lead--Content-Strategy_JR339258", "External_Job_Posting_Start_Date": "2026-04-20", "Job_Description": "The Forward Deployed Consultant / Senior Consultant sits at the intersection of customer engagement and platform innovation. This role is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using Agentforce platform capabilities — while also owning the roadmap and feature lifecycle for scalable process solutions that drive measurable customer value.
You will partner closely with customer-facing teams, AI agents, engineering, and design to transform manual, fragmented workflows into automated solutions. You are customer-obsessed, execution-focused, and passionate about solving big problems with creative solutions at speed and quality.
Responsibilities
Roadmap & Solution Ownership
Own the roadmap for process blueprints and automation solutions, balancing strategic direction with foundational execution needs
Own the feature lifecycle for specific components from discovery through launch and iteration
Identify operational inefficiencies, manual processes, and automation opportunities across customer and internal workflows
Blueprint Design & Execution
Partner with customer-facing team leaders to map and analyze customer requirements for new solutions
Build solution blueprints and workflow automations using current platform features
Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions
Validate, test, and iterate blueprints for accuracy, consistency, and performance
Technical Specification & Delivery
Translate high-level strategic goals and customer requirements into clear Product Requirement Documents (PRDs), user stories, and technical acceptance criteria
Manage the product backlog, prioritize sprints, and drive consistent delivery using Agile methodologies
Document solution architecture, demonstrations, and implementation guidelines
Customer & Market Research
Conduct user interviews and quantitative analysis to deeply understand customer pain points and identify product opportunities
Act as the voice of the customer within the development process
Cross-Functional Collaboration
Partner with Engineering and Design (UX/UI) to ensure technical feasibility and intuitive user experiences
Provide structured, detailed feedback to Product Managers regarding feature gaps and enhancements needed to support scalability
Support rollout and enablement of blueprint solutions across teams and customers
Required Qualifications
3-8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting
Experience building external-facing products in enterprise B2B SaaS environments
Strong understanding of business workflow mapping, process modeling, and process improvement methodologies
Proven experience translating business requirements into structured automated workflows or solutions
Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms
Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical audiences
Proven ability to collaborate with virtual and global cross-functional teams including engineering, design, and customer success
Rigor and consistency in managing product backlogs and executing delivery
Preferred Qualifications
Experience in SaaS, AI automation, supply chain operations, contact center operations, or customer experience technology
Experience with prompt design or agent-based automation solutions
Familiarity with the Salesforce platform ecosystem (e.g., APIs, platform services)
Experience with network effects and cold start strategies
Familiarity with feature prioritization and product feedback processes
Lean, Six Sigma, or related process improvement certification
A related technical degree
Experience within the Supply Chain or Financial Services sector highly preferred
Success Metrics
Efficiency improvements and measurable reduction in manual work for customers
Blueprint adoption, usage outcomes, and tangible business value delivered (e.g., cost savings)
Quality and clarity of roadmap feedback influencing platform improvements
Time-to-value and scalability of solution deployments
Customer satisfaction and depth of engagement with deployed solutions
*LI-Y
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Forward Deployed Consultant / Senior Consultant (Agentforce Operations)", "Job_Requisition_Additional_Locations": "New York - New York; Illinois - Chicago; Georgia - Atlanta; Indiana - Indianapolis; Washington - Seattle; Texas - Austin", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR339744", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $99,400 - $186,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $118,900 - $202,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Georgia", "Illinois", "Indiana", "New York", "Texas", "Washington" ], "Locations": [ "Atlanta", "Austin", "Chicago", "Indianapolis", "New York", "San Francisco", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-08-31", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Virginia---Mclean/Solution-Engineer---AI---Data-Integration---US-Federal_JR339538", "External_Job_Posting_Start_Date": "2026-05-28", "Job_Description": "Salesforce is hiring an AI & Data Integration Solution Engineer to join our Global Public Sector team, specifically supporting the US Federal region. The AI revolution is a data evolution, and this critical role sits at the forefront of making agentic AI a reality for our government customers.
As an AI & Data Integration specialist, you are more than a technical expert - you are a strategic architectural partner who consolidates expertise across MuleSoft (Integration), Tableau (Analytics), Data 360 (Unified Data Management), and agentic AI to solve complex data and AI challenges for [area] customers. In this role, you will bridge the gap between legacy system connectivity and modern mission outcomes, acting as a trusted advisor who can navigate everything from API management and real-time data unification to advanced analytics and intelligent agentic systems.
The Solution Engineer role focuses on closing sales opportunities - collaborating with account executives, customers, and partners to formulate a comprehensive technical account strategy and secure the technical win. You will lead activities to support the sales process including product demonstrations, technical workshop delivery, architecture strategy sessions, and other customer engagements. You will contribute to the success of customers by conducting holistic discovery, defining the “data-to-agentic-AI journey,” and designing compliant, AI-ready architectures that deliver actionable insights from disparate silos while enabling intelligent, autonomous agents.
What you get working for the AI & Data Integration SE Team:
A Unified Mission: Work in a specialized team that owns the entire data-to-AI lifecycle.
Outcome-First Leadership: Opportunities to lead high-impact discovery sessions that start with agency mission outcomes (e.g. citizen services, public safety, legacy modernization) rather than product features.
Strategic Growth: Support from leaders committed to your mastery of the “Data 360 + Agentic AI” vision, including integration, analytics, unified data management, and intelligent agentic capabilities.
Innovation at Scale: Work for the #1 AI CRM company, building the trusted data foundations and agentic architectures required for the next generation of autonomous AI agents that accelerate defense outcomes.
Required Qualifications:
B.S. Computer Science, Software Engineering, MIS
Knowledge of related applications, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 4 years of professional experience
Other Qualifications you’ll need to be successful:
Architectural Mindset: Design secure, composable architectures that scale within regulated government environments (including FedRAMP High and Impact Level 4/5/6).
Multi-Platform Technical Depth: Previous hands-on experience or deep conceptual knowledge across Integration (MuleSoft), Data Analytics (Tableau), Unified Data Management (Data 360), and agentic AI platforms. A qualified candidate will have expertise in two of the core data/integration capabilities plus demonstrated prior experience with agentic AI; a great candidate will have exposure across all.
Agentic AI Experience: Demonstrated experience (2+ years is highly valued) with agentic AI solutions, including prior hands-on work designing or deploying intelligent agents, LLM integration strategies, orchestration frameworks, prompt engineering, and Retrieval-Augmented Generation (RAG) patterns.
Strategic Communication: Excellent ability to reframe technical challenges into mission and business value for C-level government executives and technical stakeholders alike.
AI Readiness: Deep understanding of “Trusted Context Foundations” for AI, including data grounding, metadata intelligence, and how unified data enables reliable agentic workflows.
Collaboration & Influence: Proven ability to partner early with Account Executives to drive sales strategy and lead “Data + Agentic AI Discovery” from day one.
Experience: Minimum of 5 years of professional experience in Solution Engineering, Enterprise Architecture, or Digital Transformation, with previous hands-on delivery experience in AI/data/integration projects.
Technical Foundations: Degree in Computer Science/IT or other relevant training; prior experience with APIs, cloud infrastructure (AWS, Azure, GCP), and modern development practices is preferred.
US citizenship required
Preferred Qualifications:
Salesforce Certifications
Previous experience as a solution/sales engineer
Certifications: One or more of the following: MuleSoft Certified Architect, Tableau Desktop/Server Specialist, Salesforce Data 360 Consultant, AI Associate credentials, or equivalent.
Industry Knowledge: Deep understanding of Public Sector/DoD compliance (FedRAMP, IL4/5/6) and common government data silos.
Ecosystem Expertise: Familiarity with enterprise data platforms, data governance and MDM tools, plus prior exposure to agentic AI frameworks or orchestration patterns.
Regulated Industry Experience: Background delivering AI solutions in highly regulated or mission-critical environments.
What you’ll achieve:
3 months:
Master the Stack: Complete intensive onboarding courses and certification paths for MuleSoft Anypoint Platform, Data 360, Tableau, and agentic AI capabilities.
Build Your Point of View: Align with the go to market plan and begin building your “Data-to-Agentic AI Journey” whiteboarding and workshop skills.
Shadow & Learn: Join active Public Sector engagements to observe how to lead discovery and architects multi-product AI + data solutions.
12 months:
Own the Technical Win: Serve as the lead architect on complex, multi-cloud data and agentic AI opportunities, delivering higher win rates and faster deal cycles.
Evangelize the Vision: Execute high-impact architectural workshops that showcase the power of unified data as the foundation for trustworthy intelligent agents.
Enable the Ecosystem: Mentor account teams and partners on how to position “Data + Integration + Agentic AI” as the foundation for mission transformation.
Drive Mission Outcomes: Successfully architect solutions that unify citizen/operational data, modernize legacy systems, enable real-time analytics, and deploy agentic AI capabilities that accelerate defense decision-making and operational excellence.
The Success Manager leverages deep business, industry and product knowledge to partner with customers and guide them to accelerate business value and return from their investment with Salesforce. In this role, the Success Manager will specialize in one or more line of businesses, a specific cloud or industry to speak the customer language and ensure customer value realization. They are aligned at key stakeholder level, building and fostering strong relationships to help customers progress on their digital journey. Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. The ideal Success Manager, will possess both a Cloud specialization and industry skills that enables them to speak the customer language.
Leverage our Customer Success Methodology and partner with customers stakeholders to understand their goals, assess their capabilities and provide recommendations to help them accelerate achievement of their business and technology objectives
Develop an understanding and knowledge of customer’s Salesforce implementation and evangelize the capabilities of Salesforce across all of our Clouds
Guide a customer on org strategy, governance and change management best practices based on customer needs
Can demonstrate hands-on Salesforce product knowledge by applying platform features and functions to customer business priorities and roadmap
Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan
Produce and execute a comprehensive adoption path showing the current state, target future state with timeline, and an underlying enablement Plan
Deliver business value and innovation to a customer’s business by understanding our customers’ key business challenges and potential for growth
Build and foster executive-level relationships with the customer’s IT and business executive leadership, sponsors and decision makers to solidify our partnership and commitment to the customer business and IT sponsors & stakeholders
Working collaboratively with the account team and Salesforce Execs, effectively network within accounts from the Executive-Level down, in order to help customers achieve their objectives
When appropriate, recommend additional Salesforce services and advisory experts needed to drive success
Proactively communicates technical product changes, degradations, outages, end of life and other relevant updates
Fluency in Japanese language skills (reading, writing, listening)
Experienced professional with 7-10 years of Manufacturing industry expertise
In-depth knowledge in one or more line of businesses (LoB) - a specific cloud or industry
Strong consulting skills and proven results working as a Trusted Advisor to drive business value for customers
Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections
Strong knowledge of Salesforce product and platform features, capabilities, and best use is highly desired
Able to articulate the importance and value of Governance to Business and IT executives
Good understanding of enterprise architecture principles strongly preferred
Ability to quickly grasp and distinctly explain technological and business concepts
PASSION: Passionate about Customer Success
THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, great storyteller
URGENCY: Ability to move fast and drive business value and results
TRUST: Trust the company’s core values
ADAPTABLE: Excels in high levels of uncertainty and change
Program Executive – Senior Director (Consumer Goods and/or Manufacturing) is a highly experienced program management executive. They lead a team of Program/Project managers tasked with delivery for our most complex, enterprise-level customers. They may also lead a team of managers with direct reports. They are forward-thinking leaders responsible for hiring, building, and developing outstanding teams tasked with delivering the highest-quality customer-facing engagements. They also help ensure the success of these teams while securing the highest CSAT and business outcomes.
The Program Executive is our most senior Program Manager role, designed for leaders who are fully dedicated to our largest, most complex, and most strategic engagements. They collaborate with other leaders to ensure consistent delivery best practices and influence the overall global Program Executive and delivery approach. They are responsible for meeting and exceeding business targets and providing leadership with accurate forecasts and metrics. They contribute to thought leadership and lead efforts to drive positive change, organizational initiatives, and methods forward with executive-level engagement. They take ownership and personal responsibility for implementing change despite opposition or barriers and confidently make decisions in conditions of uncertainty. They also partner with their respective Communities, leadership, and other stakeholders to create and refine delivery tools and processes. They are strong mentors who lead by example and embody the Salesforce values.
Please note, this is a Remote role based in the United States. Possible travel of about 25%, but exact travel requirements will vary based on customer needs.
At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce + Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics.
Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper-personalized experiences and real-time decision-making, Data Cloud helps organizations maximize customer lifetime value and drive business growth.
Additionally, Data Cloud is the foundation of Agentforce, enabling real-time, intelligent decision-making by centralizing and harmonizing enterprise data. By leveraging Data Cloud, Agentforce can deliver context-aware AI automation, hyper-personalized customer interactions, and predictive insights, driving greater operational efficiency and business value.
Responsibilities:
Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI
Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud
Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers
Build strong relationships with both internal and external business partners, contributing to broader goals and growth
Drive thought leadership through mentoring and knowledge sharing
Your Impact
As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration and Team Work
Collaboration is at the core of our success, and as an Agentforce + Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Minimum Requirements:
Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI
Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud
Deep understanding of data modeling, integration architectures, and data governance best practices
Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers
Ability to demonstrate basic understanding and stay up-to-date with emerging data-related and AI technologies
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Leverage AI-powered analytics and modeling tools to design and continuously optimize enterprise success programs, aligning customer health metrics with business outcomes and demonstrable ROI
Use generative AI to develop executive-level deliverables including business reviews, strategic success plans, and value realization frameworks tailored to complex, multi-stakeholder accounts
Apply AI-generated insights to identify whitespace opportunities, adoption barriers, and risk indicators across enterprise portfolios, driving strategic recommendations and executive alignment
Act as an internal thought leader on AI-augmented success practices, partnering with CS leadership to define standards, playbooks, and governance for AI tool usage across the organization
Preferred Experience:
Experience in a consulting.implementation Partner for Data Cloud/CDP
Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture
Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc
Experience implementing Salesforce Clouds, Multi cloud scenarios - Sales, Service, Industries, Marketing or Commerce
Familiar with at least one of the Salesforce Architecture Domains: Integration, Access and Identity Management, Data Architecture, Sharing and Visibility, Declarative and APEX Development
Experience in programming languages such as Python, Java, .Net, SQL
Deep experience working with AI-powered customer success and analytics platforms in a senior or strategic customer-facing capacity
Ability to synthesize AI-generated insights into executive-ready narratives and strategic recommendations, demonstrating strong business and commercial acumen
Experience defining or contributing to AI usage frameworks, governance policies, or enablement programs within a CS or professional services organization
Strong consultative skills with the ability to guide enterprise customers on leveraging AI capabilities within the product to achieve their own business objectives
Note: This role is office-flexible, and the expectation is to work from the office three days per week.
Shifts - Candidate should be comfortable working in AMER shifts (6:30 PM - 3:30 AM) as well.
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
The ideal Technical Consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution
Your Impact
Participate in the full application life cycle - design, development, testing, and deployment
Interact with customers, project teams, and other stakeholders to ensure customer success
Design, develop and integrate Salesforce apps and components with back-office systems using modern web tools and technologies
Develop proofs of concept as needed during the design and requirements phase to evaluate products and integration strategies
Validate application code using unit tests, security tests, and profiling tools
Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments
Produce project documentation, including functional and technical designs, and end-user guides
Travel is infrequent, varying with consultant preference and client requirements
Minimum Requirements:
3+ years of experience in design and implementation using Salesforce.com tec
Skill and passion for programming and technology
Understanding of object-oriented programming (OOP) concepts
* Skilled in Java, C#, or comparable OOP language
Experience with HTML, CSS, JavaScript
Experience with modern IDEs (VSCode, IntelliJ) and SCM tools (Git, SVN)
Strong problem-solving skills
Ability and desire to learn new technologies and development tools
A creative mindset to apply innovative approaches to software design
Desire to work in a highly collaborative environment with a large team of like-minded developers
Understanding of relational databases, data modelling, and SQL
Understanding of Agile, Scrum, or other iterative development methodologies
Preferred Requirements:
Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative subject area. Equivalent demonstrable work experience instead of a degree will be considered
Ability to convey and convince customers of best practices at various levels within a large organisation
Application design and development background
Travel may be required and varies depending on the client's requirements
A Strong Enterprise Architecture background would be favorable
Relevant Salesforce experience is desired
Highly beneficial to have any Salesforce product certifications before joining:
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Platform App Builder
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Overview of the Role:
Salesforce is seeking an Incident Responder to join our Computer Security Incident Response Team (CSIRT). The CSIRT is responsible for 24x7x365 security monitoring and rapid incident response across all Salesforce environments. This team acts as the last line of defense, protecting company and customer data from security threats.
Responsibilities:
As a key member of the Global CSIRT, you will protect Salesforce's critical infrastructure and customer data from evolving security threats. You must have exceptional communication skills (verbal and written) and the ability to quickly analyze complex information. This position operates from our 24x7 operations center, requiring shift work and on call shifts, including weekends.
Monitor and Triage Security Alerts: Perform 24x7 with CSIRT’s Tier 1 monitoring function of security events across Salesforce environments, triaging and prioritizing alerts to help identify potential threats requiring escalation.
Participate in Incident Response Activities: Support containment, eradication, and recovery efforts during security incidents, following established playbooks and guidance from senior team members.
Collaborate Across Teams: Work closely with engineering, business, and security teams to coordinate response efforts and drive organizational security uplift.
Document and Communicate Findings: Produce clear and accurate incident notes and summaries, keeping relevant stakeholders informed throughout the response process.
2+ years of experience in an IT operations environment or 1+ years of specialized security operations experience.
Deep interest and foundational knowledge of information security, including current threats and best practices.
Knowledge of email security, controls, and header analysis.
Understanding of operating system administration and security controls for Mac OSX, Microsoft Windows, and Linux/Unix.
Knowledge of core network fundamentals and common Internet protocols, including DNS, HTTP, HTTPS/TLS, and SMTP.
Familiarity with core concepts of security incident response (phases of response, vulnerabilities vs. threats vs. actors, and Indicators of Compromise (IoCs)).
Understanding of cloud security principles and experience with leading platforms (GCP, AWS, Azure) and Kubernetes.
Ability to build and maintain strong working relationships across internal and external teams.
Exceptional communication skills (verbal and written)
Operational Security Experience: Strong operational experience with security infrastructure, including network and host-based intrusion detection/response solutions, WAFs, database security monitors, firewalls, proxies, antivirus, file integrity monitoring tools, and operating system logs.
Threat Landscape Knowledge: In-depth understanding of the information security threat landscape (attack vectors, tools, and best practices).
Project & Collaboration Skills: Experience contributing to cross-functional projects and collaborating with global teams, demonstrating influencing skills.
Mindset: A continuous improvement mindset and a strong desire to learn new skills and enhance security processes.
Certifications: Relevant industry certifications (e.g., CompTIA Security+, BTL1, SANs GCFA, GCIH) are beneficial.
AI/ML Expertise: Foundational understanding of Generative AI (GenAI), Agentic AI, and prompt engineering.
The Experience
Role Overview
We are seeking an exceptional Director of Delivery Management of Professional Services to lead our Global Delivery Centre. This is a senior leadership role for someone who is an equal parts delivery leader & growth driver — someone who does not just run a services organisation but actively multiplies its impact. You will combine deep Salesforce delivery expertise with a growth mindset, executive presence, and the relentless persistence to grow the team’s reputation as a centre of excellence.
You will be a key member of the Leadership Team of the Strategic New & Emerging Technology practice, accountable for both the quality of delivery and the strategic building & expansion of our practice. The ideal candidate brings 18+ years of consulting or professional services experience, a passion for innovation, and a proven track record of scaling teams, winning business, and driving measurable customer outcomes.
As a Director of Professional Services, you should have expertise in building strong competency in building and scaling Salesforce’s New & Emerging Technology cloud capabilities and delivering high value to customers. Should have pre-sales management experience with a deep knowledge of enterprise sales cycles. Should have Salesforce project implementation experience with the different engagement models.
Key Responsibilities
Team Leadership, Culture & Growth Multiplication
Act as a growth multiplier — raise the ceiling of what the team believes is possible, create conditions where talented people do their best work, and leave every person better than you found them.
Build, manage, and continuously grow a world-class professional services team with the right talent and organizational structure.
Bring a genuine sales mindset to a delivery leadership role — actively hunt for new opportunities & open doors with persistence and creativity.
Proven track record of demonstrating GTM impact.
Provide hands-on leadership, technical direction, and mentorship to maintain a high-performing, highly engaged team with maximum utilisation.
Present compelling solutions and proposals to internal and external stakeholders, including executive leadership and prospective clients.
Identify, develop, and elevate next-generation leaders while fostering a high-performance, growth-oriented culture across distributed, geographically diverse teams.
Hire exceptional talent and manage performance to ensure meaningful career growth opportunities.
Embody company values and set the standard for exemplary, inclusive leadership.
Delivery Excellence & Innovation
Oversee successful delivery of complex Salesforce implementations across multiple engagement models, ensuring customer satisfaction and value realisation.
Drive Enterprise AI Delivery & Readiness by shaping the strategic consulting roadmaps for predictive and generative AI deployments, ensuring cross-functional project alignment while mitigating risk and governance constraints at a portfolio level
Establish high-level discovery and consulting governance frameworks; guiding engagement teams to validate business transformation assumptions and leverage advanced LLMs like Claude to simulate delivery models and proactively address execution edge cases
Champion an organizational AI-first delivery methodology, driving the integration of advanced AI tools, project accelerators, and agentic evaluation frameworks to optimize execution velocity and elevate consulting quality across all practice programs
Drive a culture of continuous innovation, challenging the team to evolve delivery approaches and maximise the value of Salesforce products for clients.
Lead through thought leadership, industry visibility, partner engagement, and a reputation for delivery excellence that makes clients want to work with us and talent want to join us.
Champion GDC capabilities internally and externally; position the centre as a strategic asset and a differentiator in competitive sales situations.
Build and foster closer collaboration with Regional Salesforce Professional Services teams and broader ecosystem partners.
Drive the Product & Engineering feedback loop for Customers as OneSalesforce program by fostering closer relationships and collaboration with Product & Engineering teams.
Communication & Stakeholder Influence
Communicate with clarity, concision, and impact — both in writing and in spoken form — across diverse audiences from technical teams to C-suite executives.
Listen actively and adapt communication style to the audience; project calm and confidence in high-pressure situations and during periods of crisis or uncertainty.
Build strong, trusted partnerships across a matrixed organisation, influencing without authority and earning credibility through expertise and integrity.
Collaborate effectively across internal and external teams to garner alignment and achieve outsized impact.
Required Experience & Skills
18+ years of experience in a consulting firm or professional services division of a software company, delivering software-based business solutions across Sales, Marketing, Service, and Support.
Demonstrable growth mindset — a track record of not just managing a practice but building it from scratch, expanding it, opening new accounts, and building a pipeline through personal hustle, network, and thought leadership.
Strong Salesforce experience across Sales Cloud, Service Cloud, and/or Industry Clouds; knowledge of Data & AI / Agentic Tech Stacks is highly valued.
Track record of at least 5 successful Salesforce cloud project implementations, including one or more large-scale transformation engagements.
Demonstrated success in building and scaling practice capability through pre-sales playbooks, architectural design frameworks, and demand planning.
Proven ability to sell solutions at the C-level and consistently deliver revenue targets with accurate forecasting.
Deep understanding of enterprise sales cycles and different professional services engagement models.
Experience building or contributing to brand positioning for a delivery organization — through content, partnerships, events, or industry recognition.
Demonstrated understanding of integration frameworks and experience delivering performant, scalable, and robust complex Salesforce integrations.
Strong grasp of business processes and their implementation into enterprise applications; ability to quickly translate technology concepts into business value.
Degree or equivalent proven experience; experience evaluated on core competencies, including leadership roles, military experience, volunteer roles, and work experience.
Preferred Domain Experience
Experience in one or more of the following domains is preferred:
Life Sciences
Manufacturing and Automotive
Sales and Service / Contact Center
Marketing & Loyalty
Retail and Consumer Goods / Commerce
Services stack — Data Migration, DevOps, and related disciplines
Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable for Salesforce Professional Services with focus on performance, productivity & impact.
Role overview:
Salesforce is currently seeking a Director, Technical Consulting (in the Architects’ Practice) to join our Global Delivery Centre (GDC) team. We are looking for an experienced professional services leader who has experience in scaling professional services delivery centers across the world. The Director, Technical Consulting role plays a meaningful part in enabling, deploying, and building the careers of our technical architects team.
Responsibilities:
Minimum Requirements:
Preferred Requirements:
Mexico City | Full-Time
Hybrid
Department Overview
The Enterprise Data & AI Solutions group is the organization’s strategic hub for cognitive automation. We move beyond traditional data management to build the autonomous engines that power executive decision-making. Our team is composed of Architects of Autonomy—professionals with the technical depth to build systems from the ground up and the strategic vision to leverage AI to ensure scalability. We partner with the C-suite to solve high-complexity challenges by deploying sophisticated multi-agent ecosystems that operate with continuous uptime.
We are seeking a Lead Agentic Data Systems Engineer.
This is a role for a hands-on, depth-first engineer who will take the architectural blueprints set by our Principal Engineers and turn them into hardened, production-grade data products.
This role is defined by execution depth. You will own the product end-to-end — building it, maintaining it, enhancing it, and constructively challenging the design when implementation reality demands it. You are the person the business trusts to make a data product actually work, at quality, every day.
You are someone who knows how to supercharge their own workflow with AI agents, but your primary leverage comes from deep, disciplined building rather than broad orchestration.
The Strategic Shift: You are redefining the data team model. Instead of managing human personnel, you manage complex "hand-off" protocols between specialized AI agents, acting as the central anchor for a hybrid human-agent intelligence unit.
Autonomous Scaling: Architect and maintain a private ecosystem of 10+ autonomous agents specialized in ETL, synthetic data generation, automated QA, and predictive modeling.
Agentic Orchestration: Design multi-step reasoning architectures and verification protocols to ensure agents autonomously validate and peer-review their own outputs.
Complex Problem Resolution: Transform high-level, ambiguous business requirements into production-ready data products independently, bypassing the need for mid-level project management.
Governance & Oversight: Use domain knowledge to ensure deployed tools are well governed. Governance as code for data pipelines and Agentic development. Context aware Agent development.
Contextual Integration: Develop and maintain Model Context Protocol (MCP) servers to provide agents with secure, deep-link access to Snowflake, Salesforce, AWS, and proprietary internal data catalogs.
Engineering Foundation: Production-grade proficiency in Python, dbt, Airflow, and advanced SQL. Apache Spark, and Snowflake.
AI Orchestration: Fluency in AI-native development environments (e.g., Cursor, Codex, or Claude Code). Expert in Prompt Engineering. Mastery of agentic frameworks such as LangGraph. Leverage MCP servers to retrieve data from tool stack
Cognitive Architecture: Expert-level knowledge of chain-of-thought prompting, self-correction loops, and iterative reasoning paths.
Salesforce Knowledge: Salesforce Core and Data 360 understanding
Systems Design: Advanced understanding of Data Mesh, Data-as-a-Product (DaaP), and Event-Driven Architectures. Semantic layer. Knowledge Graphs.
Cloud Infrastructure: Experience using agentic workloads via Docker, Kubernetes, and serverless compute environments.
Experience: 5+ years of experience in high-stakes Data Engineering, Architecture, or Data Science.
Strong Python / SQL Expertise
Operational Leverage: A documented history of using generative AI to accelerate personal and departmental output by orders of magnitude.
Strategic Autonomy: The ability to function as a "Domain Data Officer," managing end-to-end data strategy for a business unit with minimal supervision.
Technical Intuition: Superior analytical judgment—the ability to identify subtle logic errors or hallucinations in agentic output before they reach production.
08:00 – Intelligence Synthesis
While you start your day, your "Scout Agents" have already completed an automated audit of the overnight data pipelines. You review a synthesized report highlighting three anomalies in the global revenue stream. One agent has already drafted a proposed SQL remediation and a unit test; you review the logic and authorize the deployment to production.
Stakeholder triage and problem framing/overnight pipeline audit, anomalies, drafted SQL remediation, unit test, approve deployment:
Claude Code / Claude Enterprise / Codex / Agentforce-style command layer
Snowflake, Tableau metadata, dbt artifacts, pricing event logs
ranked brief with pricing overrides, lineage breaks, semantic definitions, supporting evidence
human deciding noise vs escalation vs today’s work
10:30 – Architectural Orchestration
A request arrives from the CFO for a "High-Resolution Market Volatility Stress Test." Rather than building the model manually, you define the parameters for your agentic fleet. You orchestrate a "Research Agent" to pull external market indicators, a "Simulation Agent" to run the Monte Carlo iterations, and a "Synthesis Agent" to build a live-updating executive dashboard. You spend your time on validation and strategic interpretation.
13:30 – Knowledge Retrieval & Documentation
You encounter a legacy pricing algorithm with no surviving documentation. You deploy an "Information Retrieval Agent" to parse thousands of historical Slack threads, Jira tickets, and GitHub commits. Within minutes, the agent provides a technical summary of the original design intent. You direct the agent to update the global metadata repository so this knowledge is permanently accessible to the organization.
legacy algorithm overview/chage, retrieval across historical Slack / Jira / GitHub, technical summary, metadata repository update.
leadership-triggered critical investigation
search across SQL corpus, dbt lineage, notebook agents
drafted explanations and SQL patches
converting findings into a leadership action plan
15:30 – Defensive Systems Engineering
You dedicate time to "Security & Integrity Engineering," building new "Red-Team Agents" whose sole purpose is to attempt to find flaws in the logic or security vulnerabilities in your other agents. You are building a self-healing digital immune system for the company's data.
Agents prepare modeling and simulation workflows to test strategic scenarios such as pricing or renewal changes. The human selects methods, reviews assumptions, and interprets uncertainty before any decision is actioned.
18:00 – Asynchronous Task Deployment
You initialize a long-tail analytical task: "Analyze the last 24 months of customer churn data and identify latent correlations that current linear models have missed." You disconnect while the agentic fleet begins the heavy compute and reasoning cycles overnight.
20:00+ – Long-Tail Agent Execution
After hours, agents continue computationally heavy or long-horizon tasks, creating a curated queue of opportunities, risks, and partially completed work for the next morning.
We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.
Public Sector - Department of War:
The US defense industry is being revolutionized by the use of social, mobile, cloud, and analytics technologies. Salesforce for Defense assists its customers and the supporting system integrators to establish more robust connections between citizens, employees, governments, and integrators. It enables them to access the information they require faster than before and at a reduced total cost of ownership.
Role Description - Senior Account Executive, 4th Estate
We are looking for experienced sales professionals who have met their sales targets in the past to assist us in expanding our customer base in the Department of War community. Your duties will involve acquiring new accounts and generating new business in existing ones.
Your Impact:
As an Senior Account Executive, you possess unique professional skills in opportunity management and solution selling. You take complete ownership of assessing customer business problems and driving them towards investment via successful contract execution. Your prior experience with complex sales to the US Department of War (DoW) and expert knowledge of the US DoW acquisition community is considered an advantage. With the drive and patience of a hunter, you can lead and empower a large matrix team of sales support roles that are hired to execute your sales strategies and tactics. Your preferred geographic location is the Washington, D.C. metro area.
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You will be the primary strategist for navigating the complex procurement and operational environments of organizations like INDOPACOM, EUCOM, CENTCOM, and SOCOM. You’ll bridge the gap between tactical needs at the edge and enterprise-scale SaaS solutions.
The Experience
Modern warfare is a data problem. As a MuleSoft Account Executive for COCOMs, you will be at the center of the military’s most critical priority: Interoperability. Your mission is to help Combatant Commands break down data silos across disparate legacy systems, partner nation networks, and "at-the-edge" environments. You will position MuleSoft as the connective tissue for initiatives such as Joint All-Domain Command and Control (JADC2), enabling a unified data layer that connects data at the edge.
AI Builder, Emerging Talent - Italian Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
You are fluent in Italian and English.
The Experience
AI Builder, Emerging Talent - DACH Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in German and English
The Experience
MuleSoft Prime Account Executive — U.S. National Security / Intelligence Community
We are seeking a highly motivated and mission-driven MuleSoft Prime Account Executive to drive strategic growth within the U.S. Intelligence Community (IC) and broader National Security sector. This is a unique opportunity to bring the power of the MuleSoft platform to some of the most critical and complex technology environments in the federal government.
Key Responsibilities
Own and drive the full sales cycle for MuleSoft solutions within a defined IC and National Security account territory
Build and maintain deep, trusted relationships with senior stakeholders across IC agencies, DoD components, and cleared system integrator partners
Develop and execute account strategies aligned with agency missions, modernization initiatives, and Zero Trust architectures
Collaborate cross-functionally with Salesforce National Security teams to deliver integrated, multi-cloud solutions
Navigate complex procurement vehicles (e.g., GWACs, OTAs, contract vehicles like and IC-specific vehicles) to close strategic deals
Meet and exceed revenue targets while maintaining accurate pipeline and forecast data in Salesforce CRM
Qualifications
5+ years of enterprise software sales experience, with a proven track record in the U.S. federal market — specifically within the IC or national security community
Deep understanding of IC agency structures, missions, and IT modernization priorities
Familiarity with MuleSoft, iPaaS, API management, or integration platform technologies preferred
Experience working with or selling through cleared system integrators
Active security clearance (TS/SCI with Polygraph) or ability to obtain
Strong executive presence and ability to engage at the C-suite and Senior Executive Service (SES) level
Why This Role
This is a high-impact, high-visibility position at the intersection of national security and enterprise digital transformation. You'll be part of a team dedicated to enabling the Intelligence Community to connect data, automate mission-critical workflows, and accelerate agency modernization — all while working within one of the most dynamic sales organizations in the industry.
Note: By applying to the Software Backend Development posting, recruiters and hiring managers across the organization hiring Software Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Salesforce has immediate opportunities for software developers who want their lines of code to have significant and measurable positive impact for users, the company's bottom line, and the industry. You will be working with a group of world-class engineers to build the breakthrough features our customers will love, adopt, and use while keeping our trusted CRM platform stable and scalable. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality.
We pride ourselves on writing high-quality, maintainable code that strengthens the stability of the product and makes our lives easier. We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves. We believe that autonomous teams with the freedom to make decisions will empower the individuals, the product, the company, and the customers they serve to thrive.
Your Impact:
As a Backend Software Engineering, your job responsibilities will include:
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (human or AI-generated) for correctness, quality, security, and performance.
Build new and exciting components in an ever-growing and evolving market technology to provide scale and efficiency.
Develop high-quality, production-ready code that can be used by millions of users of our cloud platform.
Make design decisions on the basis of performance, scalability, and future expansion.
Work in a Hybrid Engineering model and contribute to all phases of SDLC including design, implementation, code reviews, automation, and testing of the features.
Build efficient components/algorithms on a microservice multi-tenant SaaS cloud environment
Code review, mentoring junior engineers, and providing technical guidance to the team (depending on the seniority level)
Required Skills:
5+ years of development experience as a software engineer.
Deep knowledge of object-oriented programming and other scripting languages: Java, Python, Scala C#, Go, Node.JS and C++.
Strong SQL skills and experience with relational and non-relational databases e.g. (Postgress/Trino/redshift/Mongo).
Experience with developing SAAS products over public cloud infrastructure - AWS/Azure/GCP.
Proven experience designing and developing distributed systems at scale.
Proficiency in queues, locks, scheduling, event-driven architecture, and workload distribution, along with a deep understanding of relational database and non-relational databases.
A demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows.
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
A deeper understanding of software development best practices and demonstrate leadership skills.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Desired Skills:
Technical expertise in Generative AI, particularly with RAG systems and Agentic workflows that use large language models.
Experience with Big-Data/ML and S3
Hands-on experience with Streaming technologies like Kafka
Experience with Elastic Search
Experience with Terraform, Kubernetes, Docker
Experience working in a high-paced and rapidly growing multinational organization
Benefits & Perks:
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Open to Flex (1-3 days/week in the office), or Office-Based (4-5 days/week in the office).
Check out our Salesforce Engineering Blog
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
AI Builder, Emerging Talent - BNL Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in Dutch and English
AI Builder, Emerging Talent - Swedish Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in Swedish and English
AI Builder, Emerging Talent - French Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
You are fluent in French and English
French
AI Builder (Créateur IA), Jeunes Talents - Marché Français
Salesforce recrute des "AI Builders", des personnes en début de carrière mais dont l'ambition, elle, ne l'est pas. Dans le cadre de notre toute première promotion de jeunes diplômés AI Builder, vous serez intégré(e) directement aux équipes en contact avec les clients pour concevoir, développer et déployer des solutions basées sur des agents ("agentiques") pour les entreprises du Fortune 500. Nous sommes à l'aube de l'ère des agents, et vous serez aux commandes pour créer les solutions qui définiront le fonctionnement des plus grandes entreprises mondiales. Dès le premier jour, vous aurez un impact réel sur les clients. Vous travaillerez au sein d'un "builder pod" (une équipe transversale qui collabore pour concevoir, construire et déployer des solutions d'IA pour de vrais clients). C'est un système de soutien intégré pour s'assurer que vous êtes dans les meilleures conditions pour réussir. Aujourd'hui, vous êtes déjà en train d'imaginer ce que vous pourriez construire ici...
L'expérience AI Builder
Développement propulsé par l'IA : Vous développerez de véritables solutions clients avec la meilleure suite d'outils d'IA de pointe : incluant Cursor, Claude, et nos produits de codage comme Vibes, pour accélérer le développement.
Mentorat dédié : Vous ne construirez pas dans votre coin. Vous ferez partie d'un programme axé sur le développement pratique des compétences techniques, des opportunités d'observation (shadowing) et un réseautage enrichissant. Vous serez associé(e) à un parrain (onboarding buddy) dédié et aurez l'opportunité de collaborer avec des développeurs seniors.
Accélération des compétences : Ce rôle est conçu pour développer à la fois votre expertise technique et vos compétences commerciales, vous assurant ainsi de pouvoir mener des conversations de haut niveau avec les parties prenantes.
Ce que vous allez réellement construire
Développer des agents IA qui prennent de véritables mesures pour de vraies entreprises. Ce n'est pas un projet secondaire. Agentforce est en ligne, en production, et fonctionne pour certaines des plus grandes entreprises de la planète.
Concevoir l'intelligence des agents : Concevoir la façon dont les agents pensent : prompts, raisonnement, appels d'outils (tool calls) et l'architecture complète, en tirant parti des technologies d'IA/LLM et de la plateforme Agentforce.
Accompagner le cycle de vie technique complet : Collaborer avec d'autres "Builders" pour concevoir l'architecture, développer, déboguer et déployer des systèmes de production évolutifs et de haute qualité en utilisant JavaScript, Python et Apex.
Générer un impact stratégique : Travailler en partenariat avec les clients pour transformer les défis commerciaux en solutions agentiques. Vous utiliserez vos compétences de consultant(e) pour vous assurer que notre technologie répond à des besoins réels du marché.
Itérer et déployer : Testez-le, cassez-le, réparez-le, livrez-le. Et recommencez. Vous serez maître de votre travail dès le premier jour.
Vous êtes notre "Builder" si...
Vous avez une solide formation en informatique ou dans une discipline d'ingénierie connexe.
Vous êtes un(e) natif/native de l'IA, profondément immergé(e) dans les LLM et le prompt engineering.
Vous maîtrisez React, TypeScript, GraphQL, Python, la POO (Programmation Orientée Objet) et les infrastructures en temps réel.
Vous savez défendre vos postions et défendre vos idées dans une salle avec nos équipes commerciales et nos clients.
Vous écrivez un code de haute qualité et évaluez les résultats de l'IA avec une rigueur d'ingénieur.
Vous vous épanouissez dans les groupes de discussion de ceux qui construisent, et pas seulement de ceux qui en parlent.
Vous êtes prêt(e) à évoluer plus vite ici que nulle part ailleurs - personne n'a 10 ans d'expérience dans cette nouvelle frontière, ce qui signifie que vos idées ont un poids réel dès le premier jour.
Vous possédez un sens aiguisé de la résolution de problèmes, une prise d'initiative à toute épreuve et la mentalité de quelqu'un qui fait avancer les choses (get-things-done).
Vous êtes enthousiaste à l'idée de voyager 25 à 50 % de votre temps, pour travailler directement aux côtés de nos clients et voir votre code prendre vie dans leurs environnements.
Vous parlez couramment français et anglais.
AI Builder, Emerging Talent - Spanish Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
You are fluent in Spanish and English.
AI Builder, Emerging Talent - Norwegian Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
You are fluent in Norwegian and English.
AI Builder, Emerging Talent - Finnish Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in English & Finnish
AI Builder, Emerging Talent - Danish Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
You are fluent in Danish and English.
ABOUT THE TEAM
Salesforce's Aerospace & Defense and Government System Integrator practice sits at the intersection of enterprise cloud and mission-critical national security programs. We serve defense primes (Lockheed Martin, Raytheon, Boeing, Northrop Grumman), government SIs (Leidos, SAIC, Booz Allen, Accenture Federal), and the broader A&D sector with solutions that meet NIST, FedRAMP High, CMMC, and DoD Impact Level requirements—and increasingly, with agentic AI capabilities that deliver measurable program value.
THE ROLE
We need an SE who fluently speaks both the language of complex enterprise programs and modern cloud architecture—and who can build, not just present. You'll serve as the technical trusted advisor and deal quarterback across A&D primes and large Federal SI accounts: uncovering program requirements, architecting solutions that fit within complex compliance and classification constraints, and building proof-of-concept environments that move programs from interest to commitment. Agentic AI is core to how we're positioning Salesforce in this market—you need to be able to design and prototype Agentforce solutions for A&D use cases, not just describe them.
WHAT YOU'LL DO
WHAT YOU BRING
Required
Preferred
EDUCATION
B.S. in Computer Science, Software Engineering, MIS, required.
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. As a proud member of the Missionforce team, this role supports customers operating within the National Security (NatSec) sector, including defense agencies, intelligence communities, and other mission-critical government organizations. This role functions as an extension of the customer's workforce and a trusted advisor, providing guidance and advice to customer organizations operating in complex, high-stakes environments. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems — with a deep understanding of the unique compliance, security, and mission-driven requirements inherent to the NatSec landscape.
We are looking for candidates who have experience supporting customers in one or more of the following industries:
National Security (NatSec) – Serve defense, intelligence, and law enforcement agencies in implementing secure cloud solutions that meet stringent government security standards, requiring understanding of government procurement processes and compliance frameworks, with Secret or Top Secret/SCI security clearance required.
This is an Individual Contributor position.
Responsibilities:
Customer Accountability and Value Alignment
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing
Share best practices for sales and service process optimization, data quality, and customer experience
Strategic Advisory and Stakeholder Management
Drive adoption of Sales and Service Cloud features with reps, agents, managers, supervisors, and ops teams
Track usage metrics (opportunity updates, activity logging, forecast submissions, report usage, case resolution times, knowledge article usage, channel adoption, and CSAT scores)
Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products and services and identify major organizational barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
Conduct quarterly reviews of feature usage to drive adoption of tools like Journey Builder or Commerce Promotions, ensuring platform stability and performance.
Identify underutilization of contracted entitlements (e.g., messaging volume or GMV tiers) and align platform features with customer priorities to increase throughput.
Technical Health, Adoption, and Risk Management
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Serve as the primary interface for major incidents (e.g., checkout failures or email deliverability drops) to protect peak revenue.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Escalate complex automation, data model, routing, or integration questions to technical resources
Required Qualifications:
Active TS/SCI Security Clearance
This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.
Eligible Locations:Washington D.C. metro area DC, Maryland, Virginia (Hybrid) OR Hawaii (Remote)
Experienced business professional, preferably with 3+ years of relevant industry expertise in Customer Success, SaaS platform use, or related fields.
Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.
Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development
Cloud/Platform Requirements:
3-4 years experience supporting customers using Sales Cloud and Service Cloud.
Working knowledge of core features:
Sales Cloud: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & Dashboards
Service Cloud: Cases, Knowledge, Queues, Service Console, Omni-Channel routing
Understanding of Sales (lead-to-cash, opportunity management, pipeline management) and Service (case management, escalation, SLA management) processes.
Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes) and Service Cloud automation (email-to-case, web-to-case, case assignment rules, macros)
Ability to demonstrate Lightning Sales/Service Console and mobile app
Knowledge of common sales (territory management, lead assignment, opportunity stages) and Services (case deflection, knowledge management, multi-channel support) use cases.
Preferred Qualifications:
Sales Cloud Consultant and Service Cloud Consultant certifications
Full Scope Polygraph
Prior consulting experience supporting the U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies
Additional Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Data 360 Specialist, Agentblazer).
Experience with Einstein for Sales (lead scoring, opportunity insights, activity capture) and Service (case classification, article recommendations, next best actions).
Understanding of how Sales Cloud integrates with marketing automation and service tools and how Service Cloud integrates with telephony, chat, messaging, and self-service portals.
Note: this role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week. 3-day in-office expectation applies only to DMV-based employees.
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Salesforce's Public Sector business unit delivers PaaS and SaaS solutions to the U.S. Department of War—built to meet DoW Impact Level authorization requirements. We help warfighters and program offices modernize operations, accelerate mission outcomes, and put AI to work at the tactical and enterprise level.
THE ROLE
We need an SE who can operate across both sides of the DoW ecosystem—engaging directly with military program offices and acquisition teams on one end, and defense contractors on the other. You'll be the technical quarterback on complex DoW pursuits: running discovery, architecting cloud solutions, building POCs, and eliminating technical barriers to adoption. Agentic AI is now a core part of our platform story—you need to be able to build with it, not just talk about it.
WHAT YOU'LL DO
WHAT YOU BRING
Required
Preferred
EDUCATION
B.S. in Computer Science, Software Engineering, MIS, required.
AI Builder, Emerging Talent - UK & Ireland Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in English
Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution, including knowing how to leverage AI development tools like Claude and GitHub Copilot to optimize code quality and accelerate design cycles. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API's as well as a strong development background.
What You'll Actually Be Doing:
Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Translate business requirements into well-architected solutions that best leverage the Salesforce platform, including identifying opportunities to embed autonomous AI capabilities using Agentforce
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Provide oversight and governance of Salesforce projects, championing an AI-First Delivery & Engineering methodology by utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed, utilizing AI coding assistants to help enforce standards and optimize code performance
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation, championing the team's use of tools like GitHub Copilot to accelerate the generation of Apex classes, mock data, and REST integrations
Focus on Performance Evaluation & ROI by collaborating with customers to develop evaluation frameworks to measure AI performance and business value for their specific use cases
Maintain a target billable utilization aligned to the role
Ability to understand a project and deep dive to debug issues, leveraging AI diagnostics to interpret system logs and isolate performance bottlenecks quickly
From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects using AI tools to build prototypes rapidly
Liaise with Salesforce product teams to support client implementations
Travels to client sites for projects, estimated 50-75%
You're Our Person If...
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
9-14 years CRM experience with a minimum of 6 years on the Salesforce platform
Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds, as well as an understanding of Agentforce architecture
Understanding of systems architecture and ability to design scalable performance-driven solutions, including using AI platforms to evaluate architectural scaling and load limits
Understanding of key design patterns and large data volume limitations and best practices, with experience using AI tools to model data distribution and analyze potential data skew risks
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth) and how to configure them securely
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.), utilizing AI platforms to parse third-party REST API documentation and map complex data schemas
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Experience with platform security capabilities (TLS, SSL)
Practical fluency using AI coding assistants and modern development ecosystems (e.g., Copilot, Cursor, Claude) to accelerate delivery, document technical architecture, and maintain a high standard of code quality
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Active Salesforce certifications or ability to achieve relevant certifications upon hire.
Location: Dublin, Ireland | Relocation Support Provided
Relocate to Dublin with Ease
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the Israel (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Key Requirements:
Language: Full professional fluency in Hebrew and English is mandatory.
Location: This is a 4 days based in Dublin, Ireland (Relocation assistance included).
Overview of the Role - Your Mission
As an Account Executive for the Israel ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Key Responsibilities
Full Cycle Sales: Lead a dedicated customer set in the Israel market, managing complex sales projects from lead generation to closing.
Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion.
Solution Selling: Utilize a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals.
Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings.
Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimize the market funnel.
What We’re Looking For
Required Qualifications:
Demonstrated success of quota carrying, technology solution-based direct sales experience
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluency in Hebrew and English
Preferred Qualifications:
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
Be part of Salesforce’s high-energy Federal Public Sector Solution Engineering (SE) team, where your technical expertise meets a higher purpose. In this role, you aren't just selling software - you are a mission-critical partner in improving how government serves its citizens
The Opportunity
This is an exciting opportunity to work at the forefront of digital transformation. You are a customer-facing technical trusted advisor who will support vital federal missions by designing, building and demonstrating how our Agentic Government Cloud solutions solve the government’s most complex challenges. You will lead technical discovery, shape and execute proof points for customer environments, guide production readiness, and establish a clear path to activation and consumption—blending executive presence with deep, full-stack technical skills across Salesforce, modern data architectures, and AI.
Role Description
The SE is focused on helping our government customers become a true Agentic Enterprise by operationalizing Data + AI + Trust. You will serve as a definitive subject matter expert for our government solutions and guide customers across the lifecycle—from technical evaluation and close through activation, adoption, and expansion.
Your Impact
Lead deep technical and business discovery sessions with federal stakeholders to uncover mission gaps, pain points, and legacy bottlenecks to scope agentic solution use cases, translate outcomes/ROI into an executable architecture, demonstration/proof-of-concept (POC) and activation plan
Build high-impact demonstrations and POCs on the platform. This includes configuring Agentforce to demonstrate how autonomous AI agents can automate federal workflows and citizen services.
Deliver world-class product demonstrations that tell a compelling story, showing how Salesforce solves specific agency missions needed to achieve the functional requirements of the customer.
Create end-to-end technical architectures and solutions that integrate Salesforce’s Agentic Enterprise Platform with the unique security and enterprise architecture needed to achieve the technical win.
Design and lead hands-on technical workshops and "Deep Dives" for agency IT leads and Enterprise Architects.
Confidently present technical solutions to GS/Executive-level leadership and political appointees, simplifying complex tech into mission outcomes.
Serve as the technical lead for Request for Information (RFI) and Request for Proposal (RFP) responses, ensuring technical accuracy and security compliance.
Drive activation by partnering with customers on agent definition, configuration, and deployment strategy to accelerate production readiness
Identify automation and process improvement opportunities by intaking both process and technical requirements to remove friction and accelerate activation
Build reusable accelerators (demo environments, components, POC assets, playbooks, best practices) and enable others to scale delivery
Drive Voice of the Customer into Product; inform messaging/plays with Product Marketing
Leverage modern 3rd-party development tools and AI-assisted coding to rapidly build and iterate on platform configurations, front-end experiences and custom components.
Required Qualifications
7+ years customer-facing solution/technical architecture (pre-sales, consulting, implementation) with increasing scope/influence.
Degree in Computer Science required (B.S., Master's, or Ph.D.)
Proficiency of Salesforce Core (Public Sector Solutions, Sales, Service, Experience Cloud) and the Data 360/Agentforce stack.
Agentic + AI fluency: practical understanding of LLMs, RAG/grounding, evaluation concepts, and how agentic systems behave in production (safety, reliability, governance).
Experience with agentic engineering tools (Cursor, Claude Code, Agentforce Vibes, etc).
The ability to run technical & business discovery to define agentic solution use cases, success metrics, and a feasible execution plan.
Executive + technical communication: able to lead whiteboards and communicate with developers and C-suite with equal fluency, and translate architecture to outcomes/ROI.
Deep technical command of multi-tier architectures, including relational database design (SQL, SOQL), schema modeling, and the nuances of high-scale web technologies (HTML5, CSS3, JavaScript/LWC).
Growth mindset; willingness to continually sharpen technical/advisory skills through required enablement, labs, courses, and certifications.
Preferred Qualifications
Strong Salesforce engineering depth; Apex and Lightning Web Components (or equivalent) and comfort operating across the SDLC.
SQL and/or Python proficiency and comfort with modern cloud data platforms/analytics tooling (Snowflake/Databricks/BigQuery; Tableau/Looker/Power BI).
Experience with other agent platforms (e.g., Gemini/Agentspace or similar) and broader AI automation implementations.
Consumption/business modeling with understanding of consumption levers and can map anticipated consumption spend from architecture/usage patterns
Proven experience in modern application development; specifically, a working knowledge of Java, Python, or Node.js, and an understanding of modern API patterns such as REST, GraphQL, and Pub/Sub.
Understanding of the Federal Civilian market, procurement lifecycle and the nuances of the public sector mission.
At Salesforce, we’re inspiring the future of business with AI + Data + CRM. Guided by our core values, we help companies across every industry connect with customers in entirely new ways — while empowering our employees to innovate, grow, and make an impact.
Our Digital Marketing Technology organization is transforming how prospects, customers, and Trailblazers engage with Salesforce online. We are building a unified digital platform that powers personalized, intelligent, and scalable experiences across Salesforce.com and the broader Trailblazer ecosystem.
We’re looking for a Lead Software Engineer to help shape the architecture and evolution of this platform while driving technical excellence across globally scaled digital experiences.
This role sits within the Platform Services team in Salesforce’s Digital Marketing Technology organization. As a Lead Software Engineer, you will provide hands-on technical leadership across architecture, platform innovation, and large-scale distributed systems.
You’ll partner closely with engineering, product, architecture, and platform teams to design and build scalable cloud-native services that power Salesforce’s global digital ecosystem. This is a highly collaborative individual contributor role focused on solving complex technical challenges while mentoring engineers and elevating engineering standards across teams.
Lead the architecture and design of scalable, secure, and resilient platform services
Drive technical strategy and influence architectural decisions across multiple engineering teams
Partner with Product and Engineering leadership to shape technical roadmaps aligned with business goals
Design and deliver high-scale distributed systems and APIs supporting Salesforce’s global digital experiences
Champion engineering excellence through best practices in system design, testing, observability, scalability, and operational maturity
Drive innovation in Agile development, DevOps, CI/CD, and cloud-native engineering practices
Evaluate and adopt modern technologies and AI-assisted engineering workflows that improve developer productivity and software quality
Mentor and coach engineers while fostering a culture of ownership, collaboration, and continuous improvement
Help evolve platform capabilities that enable dynamic and personalized customer experiences globally
Strong technical leader with deep experience building and scaling distributed systems
Hands-on engineer passionate about solving complex platform and architecture challenges
Experience working within modern digital, marketing technology, or customer identity ecosystems
Strong collaborator who can influence technical direction across organizations
Engineer who effectively leverages AI-assisted development tools to improve engineering productivity and accelerate software delivery
Passion for building scalable, reliable, and secure customer-facing systems
8+ years of professional software development experience in designing, building, scaling, and maintaining large-scale, highly performant, and resilient production services.
Bachelor’s or master’s degree in computer science or related technical subject area or equivalent combination of education and experience.
Experience in microservices architecture, domain driven design, and RESTful and GraphQL API's.
Experience building high-scale microservices on AWS (preferred), GCP, or other public cloud substrates.
Experience with AWS components like API Gateway, Lambdas, SNS, SQS, ElastiCache, AppSync etc and NoSQL databases like DynamoDB, Graph databases (Neo4j, Neptune, etc), and Data streams (Kafka, Kinesis, etc)
Experience developing back-end software using JavaScript or TypeScript and runtimes like Node.js (preferred)
Experience with web security, including JWT lifecycle management, CORS, CSP, and XSS prevention.
AI fluency and Proven experience using AI coding assistants (Cursor, Windsurf , Codex etc) to accelerate the SDLC (Software Development Life Cycle)
Experience in test-driven development and testing frameworks like Jest, Playwright, etc.
Experience in Service orchestration using tools like Terraform (preferred).
Experience in Consumer/B2C identity package implementations such as Okta /Auth0 and Identity protocols like OAuth 2.0, OpenID Connect etc (preferred).
Strong verbal and written communication skills.
CLEARANCE & COMPLIANCE
This role requires a current, active TS/SCI clearance at time of hire. Qualification is contingent upon acceptable results from a background investigation and continued maintenance of the required government security clearance. All offers are contingent upon government approval of your clearance.
ABOUT SALESFORCE NATIONAL SECURITY
Computable Insights LLC, operating as Salesforce National Security (SNS), is a wholly-owned Salesforce subsidiary and the company's dedicated contracting entity for the U.S. Intelligence Community and national security market. We operate at the highest classification levels, delivering mission-critical CRM, AI, and data solutions under the strictest security and compliance regimes in the federal government.
THE ROLE
We're looking for a senior Solution Engineer who thrives in a classified environment and understands the unique operational tempo, access constraints, and mission stakes of IC customers. You'll serve as a trusted technical advisor to intelligence agencies—running discovery, architecting solutions, and building proof-of-concept environments that translate directly into mission value. This isn't a role for someone who presents slides. It's for someone who builds, thinks architecturally, and can operate at TS/SCI without losing any of their engineering edge.
WHAT YOU'LL DO
WHAT YOU BRING
Required
Preferred
*LI-Y
Our team sells the full Salesforce product portfolio Customer 360 platform into sub-verticals of the Retail / Consumer Goods industry, partnering with some of our most strategic enterprise customers. We are looking for a Named Account Executive to manage a top retail and consumer goods brand, playing a critical part in pipeline generation, deal execution, and relationship-building with senior stakeholders. The role is based in London (hybrid).
What You'll Actually Be Doing
Manage a top-tier account, driving revenue growth and strategic account expansion aligned to the customer's business objectives.
Own pipeline generation and early-stage sales cycles, proactively identifying new opportunities within the existing account base.
Build effective relationships with C-level and senior stakeholders across IT, Marketing, and Digital teams to position Salesforce as a trusted advisor.
Collaborate with internal teams including Solution Engineers, Industry Leads, and Customer Success to deliver tailored solutions that address key industry challenges such as omni-channel commerce, personalisation, and AI-driven insights.
You're Our Person If...
You have proven B2B sales experience in SaaS, CRM, or enterprise software, with a track record of developing and progressing pipeline.
You are able to build and maintain relationships with senior decision-makers and collaborate effectively in a strategic sales environment.
You have a comprehensive understanding of consumer goods industry challenges and trends.
You bring passion for innovation and a commitment to working in a high-performing, team-oriented sales culture.
Even Better If...
You have experience selling to retail or consumer goods accounts.
You have Salesforce experience or ecosystem knowledge.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
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We are looking for a Manager/Senior Manager to support and drive change for Salesforce products as part of the Pricing Strategy team. The role will involve investigating and evaluating pricing and packaging strategies to take advantage of market opportunities to accelerate Salesforce growth. The role is a unique opportunity to develop cross-functional, and cross-product expertise in Pricing and Packaging Strategy while getting exposure to a variety of high priority products and market expansion initiatives. The Manager/Senior Manager will collaborate with leaders in our product and marketing organizations to help craft new business models, define strategies for new offerings, optimize packaging & pricing for existing offers, and drive overall monetization.
Responsibilities
Develop and optimize long term pricing and packaging strategies for Salesforce working across a number of teams including Product Management, Product Marketing, Go To Market, Sales and Deal Desk
Make informed data-driven recommendations using structured problem solving frameworks (i.e. create hypotheses, analyze data, validate hypotheses, make recommendation)
Assist product operations in prioritizing launches and creating SKUs that map to the correct product feature set
Proactively identify opportunities to enhance our existing portfolio combining market, competitive, customer and stakeholder research
Clearly communicate pricing concepts and recommendations to Exec level leadership; work with cross-functional teams to operationalize recommendations
Identify new pricing models while understanding the complexity and implications to existing base
Nurture EVP/SVP level relationship; influence senior executives to gain alignment on recommendations
Required Qualifications
6+ years of relevant working experience
Superior analytical, strategic, communication, and organizational skills are critical
High level of attention to detail and ability to juggle multiple projects at once
Able to identify and develop solutions to complex problems from a strategic and operational perspective that may cross departments
Capable of communicating concepts clearly and credibly to multiple audiences
Ability to influence various constituents, including senior management
Deep interest in analyzing quantitative and qualitative data and the ability to see beyond the numbers to drive sound decision-making using both quantitative and qualitative research
Intellectually curious, creative strategic business thinker who loves to tackle complex challenges
Can influence and set direction with Exec leadership; comfortable working with all levels of leaders
Can handle multiple projects at once, prioritizing workloads to meet competing deadlines and complex stakeholders dynamics
Thrives in high-growth, performance focused environments with frequent change
Design & lead qualitative and quantitative sales and customer research to test pricing & packaging strategy hypotheses
Advanced skills in Excel and PowerPoint (or equivalent)
Bachelor’s degree
Preferred Qualifications
2+ years of SaaS Pricing Strategy experience
2+ years of software technology company experience
Prior management consulting, investment banking, corporate strategy, pricing/product strategy or product management experience
MBA preferred
Travel up to 10% possible
*LI-Y
Location: Dublin, Ireland (4 days office based) | Relocation Support Provided
Relocate to Dublin with Ease
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the Israel (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Key Requirements:
Language: Full professional fluency in Hebrew and English is mandatory.
Location: This is a 4 days based in Dublin, Ireland (Relocation assistance included).
Overview of the Role - Your Mission
As an Account Executive for the Israel ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Key Responsibilities
Full Cycle Sales: Lead a dedicated customer set in the Israel market, managing complex sales projects from lead generation to closing.
Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion.
Solution Selling: Utilize a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals.
Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings.
Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimize the Dutch market funnel.
What We’re Looking For
Required Qualifications:
Demonstrated success of quota carrying, technology solution-based direct sales experience
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluency in Hebrew and English
Preferred Qualifications:
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
AI Builder, Emerging Talent - Swiss Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in English and one of French or German
🤝 Alliances & Channels Intern — The Ecosystem Builder
Salesforce | Amsterdam | September 2026 – January 2027
Part-time · 20 hrs/week · Hybrid (4 days in office, 1 from home)
We're the North Alliances & Channels team at Salesforce — this role is based in Amsterdam, working across the Nordics, Benelux, and Switzerland. Our job? Building and growing relationships with the best IT companies in the world — consultants, agencies, and tech partners — so that together, we help our customers get the most out of Salesforce.
We run events, build joint marketing campaigns, support big deals, and bring partners along on our journey into the world of AI. It's a fast-moving, high-energy team — and we love what we do.
You're here to learn, contribute, and grow. As our Alliances & Channels intern, you'll get your hands on real work — supporting events, helping with campaigns, and getting a front-row seat to how a global tech company builds partnerships at scale.
No experience needed. Just curiosity, energy, and a willingness to jump in.
By the end of this internship, you'll have a solid understanding of:
You don't need to know everything. That's what the internship is for. 🙂
We genuinely welcome all academic backgrounds — and we mean it. Whether you study Business, Marketing, International Relations, Communications, Technology, Psychology, Humanities, or something completely different, there's a place for you here.
Alliances & Channels is one of those rare roles where diverse thinking is a real advantage. The work combines a bit of everything — strategy, communication, marketing, project coordination, and relationship-building. There's no single "right" background for that.
What we care about far more than your degree is how you think and how you show up. Are you curious? Do you ask good questions? Can you stay organized when things get busy? Are you excited to learn how a global tech company actually works from the inside?
If the answer is yes — you're exactly who we're looking for. 🙂
🚀 Apply now and start your Trailblazer journey with us.
AI Builder, Emerging Talent - Spanish Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in Spanish and English
AI Builder, Emerging Talent - Arabic Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
You are fluent in Arabic and English.
AI Builder, Emerging Talent - Italian Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in Italian and English
As a Slack Proactive Monitoring (ProM) Engineer, you will operate at the intersection of platform engineering, site reliability, and strategic customer success. You are a highly technical, customer-centric specialist dedicated to safeguarding the health and performance of Slack’s largest and most complex global enterprise deployments (Enterprise Grid).
Rather than waiting for customers to report problems, you will continuously monitor Slack workspace metrics, performance thresholds, API integrations, enterprise security events, and custom app behavior. You will proactively detect anomalies, triage system exceptions, and orchestrate rapid mitigation steps—frequently initiating preemptive customer outreach before their internal users even experience a slowdown.
Key Responsibilities:
Requirements:
Preferred Requirements:
AI Builder, Emerging Talent - Arabic Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in Arabic and English
Note: By applying to the Senior / Lead Software Engineer - Full Stack posting, recruiters and hiring managers across the organization hiring software engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
About the Product Team
As a Software Engineer on the Product Team, you’ll turn ambiguous product problems into high-quality shipped software—partnering closely with product and design to define what we build, how we build it, and how we measure success. You’ll work on the core workflows that matter most to customers, from the UI they touch every day to the backend services and data models that power them.
You’ll also help us translate emerging AI capabilities into practical, reliable product experiences. That means choosing the right techniques for the job, designing clear interfaces between AI components and the rest of the system, and ensuring the resulting features are observable, testable, and maintainable. If you enjoy moving from concept to implementation quickly—and iterating based on real usage—this role is built for that.
What You’ll Do
Ship full-stack product features end-to-end across frontend, backend, and data
Build AI-powered experiences using LLMs, embeddings, and related techniques where they create real user value
Own delivery from scope/design through launch, monitoring, and iteration
Solve ambiguous, technically challenging problems with pragmatic, scalable solutions
Partner closely with product, design, and engineering to shape requirements and roadmap
Improve performance, reliability, and overall product quality at enterprise scale
Contribute to strong engineering culture through code review, tooling, and process improvements
Who You Are
Experience: 5+ years of experience in professional software development
Proven experience shipping production full-stack web applications
Hands-on experience applying AI/ML in product (LLMs, embeddings, or similar)
Comfortable operating in ambiguity and driving work forward independently
Product-minded: you care about UX and customer outcomes, not just implementation
Strong communicator and collaborator across functions
Ownership mindset and bias for action
Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most)
Curious and continuously learning
Nice to Have
Experience with enterprise SaaS (especially B2B marketing or sales tech)
Experience with real-time systems (chat, messaging, event-driven)
Familiarity with Salesforce/CRM integrations
Experience building agentic systems or autonomous tool-using workflows
Startup experience and rapid shipping
Why Us?
Build real product with real impact: Ship customer-facing features that directly improve pipeline generation and the day-to-day workflows of go-to-market teams at major enterprises.
Work across the full stack: Own meaningful slices of the product across frontend, backend, and data—optimizing for speed, quality, and maintainability.
AI as a core product surface: Help turn new AI capabilities into dependable experiences that customers trust, with strong engineering around evaluation, observability, and iteration.
High bar, low bureaucracy: Work with a team that values craft and decisive execution, where strong ideas win and shipping is the default.
Room to grow: Take on larger technical and product scope over time—leading projects, influencing architecture, and leveling up quickly.
Benefits & Perks
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Salesforce Information
Check out our Salesforce Engineering Site.
AI Builder, Emerging Talent - Polish Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
You are fluent in Polish and English.
AI Builder, Emerging Talent - Hebrew Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
You are fluent in Hebrew and English.
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the UK/I (SMB) Fintech market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
As an Account Executive for the UK/I ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Full Cycle Sales: Lead a dedicated customer set in the UK/I market, managing complex sales projects from lead generation to closing.
Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion.
Solution Selling: Utilize a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals.
Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings.
Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimize the UK/I market funnel.
What We’re Looking For
Required Qualifications :
Demonstrated success of quota carrying, technology solution-based direct sales experience
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluency in English
Preferred Qualifications :
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Equality & Inclusion
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
LI-Y*
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Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Responsibilities:
- Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
- Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
- Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
- Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
- Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account
Required Qualifications:
- A strong technology sales experience (7+ years in Software or Business Applications) selling to cross-industry segment
- Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
- Experience selling at the "C" level
- Solid sales forecasting abilities and revenue achievement in the Israeli market.
- Successful history of net new business sales.
- Consistent overachievement of quota and revenue goals
- A background in inbound and outbound prospecting and closing of new business
- Proficient in Hebew and English
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications:
- Excellent interpersonal and communications skills.
- Sales Methodology Education.
- Ability to thrive in a fast paced environment
- Ability to develop cases and service requirements, while crafting and leading strategic alliances.
- Highly self-motivated and able to work with little direct supervision
Location: Dublin, Ireland (Hybrid) | Relocation Support Provided
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the German, Austrian or Swiss (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping German, Austrian or Swiss businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
As an Account Executive for the German, Austrian or Swiss SMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
AI Builder, Emerging Talent - French Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in French and English
AI Builder, Emerging Talent - Swedish Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in Swedish and English
AI Builder, Emerging Talent - BNL Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in Dutch and English
AI Builder, Emerging Talent - Hebrew Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in Hebrew and English
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join our Training team as a Senior Instructor, where education meets Customer Success. In this role, you’ll deliver engaging, high-impact training experiences that help individuals and organizations adopt Salesforce technologies with confidence and clarity.
Our Instructors are more than trainers — they are trusted educators, subject matter experts, and advocates for customer success. Through live instruction, hands-on workshops, and event-based learning, you’ll guide customers from understanding to adoption, helping them unlock real business value on the Salesforce platform. Instructors play a critical role in delivering value in our Salesforce Success Plans, as our primary 1:many approach.
We’re looking for customer-obsessed individuals with strong communication skills, technical curiosity, and a passion for teaching. We invest deeply in our people — enabling you to grow into a recognized expert, a thought leader, and an influencer within the Salesforce ecosystem.
What You’ll Do
• Deliver high-quality 1:Many customer training experiences, including hands-on workshops and multi-day instructor-led courses, both virtually and in person
• Translate complex technical concepts into clear, approachable learning moments for audiences with varying levels of experience
• Lead engaging, interactive sessions that encourage participation, discussion, and practical application
• Serve as a trusted advisor to Signature, Premier, and Standard Success Plan customers by sharing best practices, technical guidance, and adoption recommendations
• Accelerate customer adoption of Salesforce technologies through targeted workshops and learning programs
• Partner cross-functionally with Content Development, Customer Success and Product Management teams to continuously improve learning experiences
• Represent Salesforce at key customer and marketing events (e.g., Dreamforce, TDX)
• Maintain strong customer satisfaction (CSAT) scores and teaching productivity metrics
• Stay current on Salesforce innovations, enterprise technology trends, and modern learning methodologies
Course Ramp & Subject Areas (within first year):
• Build expertise across Data Cloud and Agentforce
• Ramp and deliver core Data Cloud and Agentforce courses as well as our workshops.
• Expand into additional Salesforce clouds as business needs evolve
Required Qualifications
• 5+ years of relevant professional experience in a technical, enablement, education, or customer-facing role
• Demonstrated technical aptitude with enterprise systems, platforms, or software products
• Strong public speaking and presentation skills, with experience leading workshops, trainings, or customer sessions
• Ability to quickly learn new technologies and explain them in a structured, engaging way
• Experience delivering virtual or in-person learning using collaboration platforms (e.g., Zoom, WebEx)
• Comfort facilitating live demos, hands-on exercises, and interactive discussions - including troubleshooting and debugging in real time
• Proven ability to manage time, adapt in real time, and perform effectively in dynamic customer environments
Preferred Qualifications
• Prior experience with Salesforce (Data Cloud, Agentforce)
• Background in roles such as Educator, Enablement Lead, Support Engineer, Success Manager, Solution Engineer, or Product Manager • Salesforce Certified in Data Cloud, and/or Agentforce Specialist
• Experience supporting customer adoption, change management, or digital transformation initiatives
What Makes You Successful Here
• Customer-Obsessed: You care deeply about learner outcomes and customer success
• Clear Communicator: You simplify complexity and meet learners where they are
• Technically Curious: You enjoy learning how things work and explaining why they matter
• Confident Facilitator: You’re comfortable on stage, on camera, and in front of senior audiences
• Continuous Learner: You’re energized by constant learning and evolving technology
• Collaborative Teammate: You contribute to an inclusive, supportive team culture
• Trusted Advisor: You build credibility quickly and act with integrity
Why Join This Team
You’ll join a passionate global community of Salesforce Instructors who are shaping our customer’s careers and defining how learning happens in the AI era. We invest in your growth, your expertise, and your voice — empowering you to become not just an instructor, but an influential leader in the Salesforce ecosystem.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Sales Organization Description:
Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals and there are teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector, Professional Services, Slack, Mulesoft, Tableau, Marketing Cloud, Specialization Cloud, Enterprise Corporate Sales and .ORG (Non Profit & Education).In addition, we have Core Teams that sell the entire Salesforce Platform and our Co Prime teams specialize in a specific cloud solution including but not limited to Service Cloud, Marketing Cloud, Commerce Cloud, Heroku or Quip.
Our Business Development Representative (BDR) team is part of our wider Sales Business, focusing on generating new business and whitespace pipeline through prospecting outbound opportunities with the ultimate goal of closed won business. You will have the opportunity to work in a fast paced team with varied future customers and personalized training and career opportunities.
Why Join Salesforce as a Business Development Representative?
Sales Development is the foundation of our sales organization where new business opportunities come to life. Within the Business Development Representative (BDR) role, we support outbound sales teams by assisting them through strategic prospecting efforts and extensive account research. BDRs consistently make a tangible impact in the Sales Development Organization by generating millions of dollars of new business pipeline each year.Additionally, BDRs are enrolled in an intensive sales training program that has been built specifically for the benefit of current university students and recent graduates. The purpose of our program is to provide new professionals with the fundamental skills necessary to achieve a successful sales career at Salesforce.
Day to Day
Generate new business pipeline primarily through prospecting outbound opportunities
Manage inbound leads that are driven by outbound effort
Nurture early-stage opportunities
Gain interest through outbound cold calling across a set of existing Salesforce customers and breaking into net new logos in assigned territory
Align with internal sales account team
Identify key decision makers within new accounts
Basic Requirements:
Who are interested in the business of various industrial customers
Good business communication skill
Who have a clear goal for a clear sales career path with high motivation to achieve personal goals
Strong time management & organizing skillsPeople who like teamwork
Fluency in Korean and English language skill
Preferred Qualifications:
3+ years experience in B2B business development, sales or related field experience
Ability to work in a fast paced environment. You think out-of-the-box and wow people with your interesting angles and quality work
Experience researching, account planning, prospecting, and cold calling into a large list of accounts that are a hybrid of net-new and existing install
CRM Experience
Proven track record of achieving sales metrics and consistent achievement of year-over-year quota attainment
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Do you have a desire to understand the tech industry and the world of sales? Do you thrive on challenging yourself, working as a team, learning, and achieving your goals? This is your time to shine! Salesforce is now hiring for our 2022 Student Worker Program.
We hire top talent who thrive in a fast-paced, nurturing environment, have a passion for technology & innovation, place high expectations on themselves, understand the importance of execution, and seek an environment where their talents can drive industry change.
Your impact:
This is an exciting opportunity to immerse yourself in the sales world at the most innovative software company. As a Sales Intern, you will responsible for gaining a strong understanding of the Salesforce platform in order to help the Sales organisation to solve their most important business challenges. To accomplish this, you will be excited to learn at a rapid pace and understand the sales cycle, along with combining your experience, business acumen, and creativity to add value to the Sales team. You will also have the opportunity to build your network across our organisation, as well as to receive mentoring related to Salesforce products, as well as sales and general business skills.
Your responsibilities will include:
Lead generation/prospecting - Conducting research, modifying and identifying net-new prospective customers
Determining key decision makers within the account and creating new contacts in our CRM
Gathering other strategic insights using market data and industry intelligence to improve the quality and knowledge of accounts
Co-ordinating and leading sales projects within your team
Collaborating with other interns to present a final project to a panel of Sales Development Leaders
Who are we looking for:
You are enrolled in a University degree (Bachelor/Master - not MBA), graduating in 2027/ 2028
You are fluent in English and German
A strong desire to build a career in sales
Be enrolled in an accredited university in Germany
This is a part time program for 12 months starting in October
The ideal candidate will demonstrate the following characteristics:
Growth Mindset: You are passionate about the Technology industry, eager to learn and can thrive in an ever changing environment. You have an out of the box mentality where “making the impossible, possible” is top of mind for any project involvement
Team-player: Success at Salesforce is a team sport. You have a collaborative working style, demonstrate excellent communication and problem-solving skills, and are keen to learn from other, diverse perspectives. You're a leader also, that can bring new plays to the huddle.
Customer Focused: You put the customer and their success first and can demonstrate a high degree of flexibility and adaptability to get the job done in a demanding environment.
A Force for Good: You can share the ways you pay it forward and give back to your community.
Note: By applying to the Software Backend Development posting, recruiters and hiring managers across the organization hiring Software Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Salesforce has immediate opportunities for software developers who want their lines of code to have significant and measurable positive impact for users, the company's bottom line, and the industry. You will be working with a group of world-class engineers to build the breakthrough features our customers will love, adopt, and use while keeping our trusted CRM platform stable and scalable. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality.
We pride ourselves on writing high-quality, maintainable code that strengthens the stability of the product and makes our lives easier. We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves. We believe that autonomous teams with the freedom to make decisions will empower the individuals, the product, the company, and the customers they serve to thrive.
Your Impact:
As a Backend Software Engineering, your job responsibilities will include:
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (human or AI-generated) for correctness, quality, security, and performance.
Build new and exciting components in an ever-growing and evolving market technology to provide scale and efficiency.
Develop high-quality, production-ready code that can be used by millions of users of our cloud platform.
Make design decisions on the basis of performance, scalability, and future expansion.
Work in a Hybrid Engineering model and contribute to all phases of SDLC including design, implementation, code reviews, automation, and testing of the features.
Build efficient components/algorithms on a microservice multi-tenant SaaS cloud environment
Code review, mentoring junior engineers, and providing technical guidance to the team (depending on the seniority level)
Required Skills:
3+ years of development experience as a software engineer.
Deep knowledge of object-oriented programming and other scripting languages: Java, Python, Scala C#, Go, Node.JS and C++.
Strong SQL skills and experience with relational and non-relational databases e.g. (Postgress/Trino/redshift/Mongo).
Experience with developing SAAS products over public cloud infrastructure - AWS/Azure/GCP.
Proven experience designing and developing distributed systems at scale.
Proficiency in queues, locks, scheduling, event-driven architecture, and workload distribution, along with a deep understanding of relational database and non-relational databases.
A demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows.
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
A deeper understanding of software development best practices and demonstrate leadership skills.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Desired Skills:
Technical expertise in Generative AI, particularly with RAG systems and Agentic workflows that use large language models.
Experience with Big-Data/ML and S3
Hands-on experience with Streaming technologies like Kafka
Experience with Elastic Search
Experience with Terraform, Kubernetes, Docker
Experience working in a high-paced and rapidly growing multinational organization
Benefits & Perks:
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Open to Flex (1-3 days/week in the office), or Office-Based (4-5 days/week in the office).
Check out our Salesforce Engineering Blog
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
Our Field Service Professional Services team works across technology and business stakeholders to usher customers into the next phase of their business transformation journey and achieve innovative outcomes that craft the future.
Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers. These technologies include--but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
As a core part of this role, you will realize solutions for our customers by focusing on consultancy, technical development & delivery for the customers and partners to solve critically meaningful business challenges using Salesforce’s Field Service Platform (SFS). Salesforce FS product provides FSM solutions for a wide variety of customer verticals and ecosystem(s) like Telecom, Utilities, Oil & Gas, Manufacturing, Finance etc.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background.
Responsibilities:
Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Translate business requirements into well-architected solutions that best leverage the Salesforce platform
Provide oversight and governance of Salesforce projects
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Maintain a target billable utilization aligned to the role
Ability to understand a project and deep dive to debug issues
From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
Liaise with Salesforce product teams to support client implementations
Travels to client sites for projects, estimated 50-75%
Requirements
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
9-14 years CRM experience with a minimum of 6 years on the Salesforce platform
Expert level understanding of End-to-End Field Service Implementation
Good understanding of the Salesforce product suite, including Sales, Service, Marketing, and Community Clouds
Understanding of systems architecture and ability to design scalable performance-driven solutions
Understanding of key design patterns and large data volume limitations and best practices
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Experience with platform security capabilities (TLS, SSL)
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Account Executive - SMB (French Speaking)
Location: Dublin, Ireland (Hybrid) | Relocation Support Provided
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the French (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping French businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
As an Account Executive for the French SMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
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Vous êtes curieux, dynamique et passionné par l’impact technologique ?
Salesforce recherche un Senior Account Executive pour piloter le développement d'un portefeuille de comptes stratégiques.
Dans ce rôle, vous n'êtes pas seulement un commercial : vous êtes le Directeur Général de votre périmètre.
Vous définissez la vision, orchestrez les ressources et agissez comme le partenaire stratégique de vos clients. Vous ne vendez pas simplement des licences, vous accompagnez la transformation numérique des entreprises en proposant des solutions basées sur la valeur.
Votre écosystème de réussite
Vous ne travaillez jamais seul. Pour bâtir les meilleures stratégies, vous collaborez étroitement avec :
Les "Co-primes" : Des experts produits spécialisés.
Les équipes techniques : Architectes de solutions et ingénieurs commerciaux de haut vol.
L'Ohana Salesforce : Une culture forte basée sur la confiance, le succès client et l'innovation.
Vos missions :
Conseiller de confiance : Plonger au cœur des enjeux de vos clients pour devenir leur partenaire numérique indispensable.
Stratège de plateforme : Commercialiser l’intégralité de l’écosystème Salesforce pour aider vos clients à atteindre leurs objectifs et à explorer de nouvelles opportunités business.
Chef d’orchestre : Diriger des équipes transversales pour répondre à des problématiques complexes et multifacettes.
Profil recherché :
Expertise Vente : 7 à 10 ans d'expérience minimum dans la vente consultative de logiciels (SaaS/Applications) ou de solutions technologiques complexes.
Leadership : Une capacité éprouvée à diriger des équipes étendues et à influencer au niveau C-Level.
Agilité : Vous excellez dans les environnements dynamiques et savez résoudre des problèmes complexes en équipe.
Langues : Bonne maitrise de l'anglais
Le "Plus" qui fera la différence :
Esprit créatif et orienté solutions.
Maîtrise des méthodologies de vente et gestion de comptes stratégiques.
Capacité à bâtir des alliances solides et des business cases percutants.
Un historique de dépassement de quotas (Overachiever).
Pourquoi nous rejoindre ?
Faire partie de Salesforce, c'est rejoindre une entreprise où votre succès est lié à celui de nos clients. Vous intégrerez un environnement en constante évolution où l'innovation et l'aspect humain (notre célèbre "Ohana") sont au centre de tout.
Prêt(e) à relever le défi ? Postulez dès maintenant.
Avantages
Consultez notre site dédié aux avantages sociaux. Vous y découvrirez nos différents programmes, notamment le remboursement lié au bien-être, un congé parental généreux, l'aide à l'adoption, les prestations de fertilité, et bien plus encore.
Note : En postulant à l'offre Account Executive, votre CV sera examiné par les recruteurs et les responsables du recrutement de plusieurs divisions (Clouds) et secteurs verticaux de l'organisation. Notre objectif est de vous permettre de postuler une seule fois pour que votre profil soit étudié par plusieurs équipes de recrutement simultanément.
Aménagements
Si vous avez besoin d'assistance en raison d'un handicap pour postuler à nos postes ouverts, veuillez soumettre une demande via ce [Formulaire de demande d'aménagement].
Engagement de l'employeur
Chez Salesforce, nous sommes convaincus que le rôle de l'entreprise est d'améliorer l'état de notre monde. Chacun d'entre nous a la responsabilité de favoriser l'égalité dans nos communautés et sur nos lieux de travail. Nous nous engageons à créer un effectif qui reflète la société à travers des programmes et des initiatives inclusives, tels que l'égalité salariale, les groupes de ressources pour les employés, des avantages inclusifs, et bien plus encore. Découvrez-en davantage sur l'Égalité chez Salesforce et explorez nos avantages.
Salesforce est un employeur garantissant l'égalité des chances et l'action positive (Equal Employment Opportunity / Affirmative Action). Les candidats qualifiés seront examinés sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, de perception ou d'identité de genre, d'origine nationale, d'âge, d'état civil, de statut de vétéran protégé ou de handicap. Salesforce n'accepte pas de CV non sollicités provenant de chasseurs de têtes ou d'agences. Salesforce ne versera aucun frais à une agence ou société tierce n'ayant pas de contrat signé avec Salesforce.
Elevate Your Career at Salesforce: Mid Market Account Executive Opportunity
Salesforce, the world's #1 CRM and a trailblazer in cloud computing, is on the lookout for a Mid Market Account Executive who is passionate about technology and thrives in value-based solution selling. This is an exciting opportunity to be the architect of your own success at one of the most innovative companies in the world.
About the opportunity:
Imagine stepping into a role where you're not just an employee but an integral part of a community – our 'Ohana'. The Mid-Market AEs sell the entire Salesforce platform into a set of named accounts. They are the "General Manager" - mapping account strategies, aligning resources, and acting as the extension of their customers, in partnership with product and technical specialists.
The AE works closely with current and prospective customers as a trusted digital advisor to deeply understand their outstanding company challenges and goals. Collaborating with customers on the Salesforce Platform to evangelise solutions that will help them reach their business goals and break new ground within their organisations.
A good match for this role is:
Curious minds who engage in thorough research and discovery, unearthing the underlying needs and goals of each unique customer.
Proven champions of technology solution-based sales, with a history of hitting challenging sales quotas and navigating complex sales cycles.
Strategic visionaries adept at territory and account planning, with a knack for identifying and qualifying the brightest prospects and opportunities.
Solution-oriented thinkers with a flair for crafting compelling value propositions that resonate with customer needs.
Team players who leverage the full spectrum of Salesforce's resources and partnerships to deliver unparalleled customer success.
Bilingual professionals fluent in both German and English, capable of engaging with a diverse, global clientele.
We understand that imposter syndrome can make it difficult to recognise your own brilliance, so please don't hesitate to apply - your unique skills and perspectives are valued here, and we'd love to hear from you.
Why work at Salesforce: We offer competitive compensation, a comprehensive health benefits package, opportunities for career advancement, and a dynamic work environment to build your career. Not to mention, access to medical advice, financial security programs, education reimbursements, family-first policies, community involvement initiatives, wellness programs, relocation assistance, and much much more!
Diversity & Inclusion: At Salesforce, we believe in equality and diversity, making us stronger as a company and community. We're committed to fostering an inclusive environment where everyone thrives.
Ready to embark on an exciting journey with us? Apply now and become part of the team driving business innovation!
The Opportunity
Qualified Solutions Engineers act as the tip of the spear for our Go-to-Market (GTM) team. SEs are focused on delivering world-class product demonstrations, driving product development based on market feedback, and building scalable solutions for the entire GTM team. You’ll work closely with Account Executives, but you’ll also partner with Qualified Success Architects and Support to figure out where gaps are and how they may be filled by collaborative efforts. We’re looking for an A+ player that will help make the most of the incredible market opportunity that lies ahead. Your work will be critical for the success of our customers and our company.
What You'll Be Doing
Showcasing Qualified to prospective customers with world-class product demonstrations. Think: custom demos, discovery demos, and technical workshops on the scale of ~15 per week.
Become a subject matter expert on Qualified’s capabilities, customer stories, and best practices
Build a deep understanding of Salesforce architecture, marketing automation, data enrichment, and other high-leverage technologies
Own the technical discovery and qualification process for Qualified prospects and provide guidance on technical deal strategy
Partner with Account Executive teams to identify customer business goals, needs, and pains
Provide technical responses to Security Questionnaires
Write technical blog content about Qualified capabilities
Act as the voice of the customer by translating, aggregating, and representing product feedback to the Product and Engineering teams
Monitor industry news on technology products, partners, and competitors to ensure you and your team provide a deep ecosystem expertise
Qualifications:
Bachelor's Degree
5+ years of relevant Solutions Engineering experience
Experience in Salesforce CRM, marketing automation, and data enrichment
Excellent communication skills and polished presenter
Seamlessly relate complicated concepts to non-technical people while maintaining the ability to speak credibly to highly technical people.
Solution sales driven and a clear understanding of the business value
Proven experience providing pragmatic solutions to a complex set of customer requirements that lead to winning the deal.
You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical.
Ability to hear customer pains, identify root-cause analysis in real-time and tie business problems to Qualified’s technical solutions with an understanding of technology value propositions.
Proven capacity to quickly absorb new concepts and technologies.
Perform well under uncertain, high pressure, and high impact conditions.
Bonus: Documented programming experience (frontend or backend programming languages. Apex is a plus!)
We are seeking an experienced Sales Recruiter to support our high-growth Sales organization. This is a high-volume, exceptionally fast-paced environment that requires a talent partner who thrives in ambiguity. In this role, you will manage the entire hiring process from initial sourcing to offer acceptance or be in a split model, helping us scale our Go-To-Market teams.
Work Location: This role requires a hybrid schedule of a minimum 3 days a week in-office.
Every CIO today is being forced to evaluate their integration strategy in order to move faster and increase innovation to meet the demands of the market. Organisations are spending over $443 billion on integration work every year, yet they still can’t move fast enough to outpace competition. Mulesoft is building a new category of software to uniquely solve this massive challenge, with our industry-leading integration platform and a profound focus on customer success for over thousands of businesses & organisations, large and small across the globe.
We are looking for outcomes-oriented, highly collaborative Account Executives with an entrepreneurial spirit to help us take on this massive market opportunity and achieve significant revenue targets. MuleSoft is the fastest growing business unit in Salesforce and Germany is one of the fastest growing markets globally for Mulesoft.
Mulesoft is hiring for both, our Commercial and our Enterprise business segments!
Our Mulesoft Commercial segment focuses on working with customers and organizations with 200-4500 employees. Our Mulesoft Enterprise segment focuses on working with our most strategic customers and organizations of 5000- 10,000+ employees.
This is not your standard tactical role selling a piece of software. You will be a key member of a close-knit, cross-functional team that is responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle. We are paving the way to not only change the way our customers build software, but transform the way they do business. You will sell strategic business outcomes with long-term, high growth engagements.
In this role, you will be challenged as a salesperson to grow personally and professionally: The majority of leaders in our Field organisation come through internal promotions, and you’ll be surrounded by some of the smartest people in the world who will push you and support you to do your absolute best.
You may be aligned to the following verticals:
Financial Services
Retail & Consumer Goods
Manufacturing, Automotive, and Engineering
High Tech & Services
What you’ll need to be successful:
Recent, cumulative experiences that demonstrate your success in leading complex and commercially significant sales to IT and business leaders
--> Enterprise: 10+ years of full cycle sales experience, at least 5 years in Enterprise Sales
--> Commercial: Average of 5+ years of experience preferred of full cycle sales experience, with at least 3 in the field with a proven track record of success
Track record of overachievement in quota carrying software sales roles
Excitement around hunting greenfield territory and building your business from the ground up
Strong focus on delivering customer success with a consultative, outcome-based sales approach
Value speaking directly and honestly with others’ best interests at heart
A highly collaborative team player with company-first mentality, meaning we leave our egos at the door and support each other to drive results and win together
Business Fluent in both German and English
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including:
Retirement saving plan
Monthly wellness allowance
Flexible time off & leave policies
Parental benefits
Perks and discounts
Check out our benefits site which explains our various benefits
Your Impact
As Enterprise Corporate Sales (ECS) Account Executive, you are in charge of handling a large volume of medium and small size opportunities within our Enterprise customers and prospects in Germany. Partnering with our most senior sales account executives, this role will suit those who are looking to take their enterprise sales skills to the next level.
Manage the entire sales cycle from acquisition to signing deals through the engagement of appropriate resources such as Sales Engineers, Professional Services, Marketing, Partners etc.
Use your solution selling expertise to respond optimally to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers
Contribute to Salesforce growth by engaging with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, return on investment analysis, references, and analyst data
Exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts within an assigned subset of major account/customer or vertical market
Build and maintain a sales pipeline from week to week ensure over-achievement within the designated market sector(s)
Minimum Requirements
2 years experience in quota-carrying sales
Experience in managing and closing complex sales cycles and demonstrated ownership of all aspects of territory management
Self-driven, curious, humble & coachable
Business and sales acumen
Proficiency in German and English
Preferred Requirements
Successful history of net direct new business sales with a proven track record of exceeding sales quota of preferably SaaS solutions
Experience selling to diverse buying centers of Enterprise customers, incl. Sales, Service, Marketing, IT, Procurement etc. beneficial
CRM application sales, SaaS solutions sales, or industry sector experience would be viewed favorably
Here’s what Salesforce, Employees’ Choice #1 Best Place to Work in Germany, France, UK, US, and Canada (Glassdoor, 2022), can offer you to help you to thrive:
Not just a job, a Career: Our continuous YOY growth has positioned a culture of talent development where we constantly create opportunities for you to learn, grow and feel empowered to realize your full potential, whichever career path you choose.
World Leading Sales Academy: Prepare to be wowed by Salesforce's industry-leading, comprehensive, and innovative sales training and mentoring program. We deliver innovative insights, so you can hone your expertise to be successful in a revenue-generating sales world.
Giving Back: You will become part of a diverse and inclusive team where giving back is close to our hearts, an integral part of our success, and core to the #SalesforceOhana culture.
Clear and structured career path into Senior and Leadership positions within the company
World - Class Training & Development in the areas of professional growth and product knowledge
Constant learning and knowledge sharing with some of the best complex-selling professionals in the industry
Environment for an entrepreneurial-minded person with a lot of energy, ideas, and courage for their implementation
Responsibility for the entire sales cycle, from acquisition through to signing deals
Support from a professional team (marketing, sales program, solution engineering, business development)
Regular customer meetings, face-to-face and in-country
Comprehensive training offering supplemented by individual coaching
Competitive, above market average compensation package and extra benefits, i.e. Wellness subsidy, Education Subsidy, Pension, Bootcamp, 7 Volunteering Days a year, and free snacks and drinks
Please submit your application in English, including your CV and all supporting documents in English.
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Salesforce AI is looking for talented software and platform engineers to embed in our AI team to bridge the gap between frontier AI technology and customer-facing reality. Do you want to build and deploy the next generation of services leveraging Generative AI and Agentic Systems? Do you thrive in an environment where your engineering skills directly enable world-class research and products used by millions?
At Salesforce, we are driving the development of Generative AI for CRM, focused on delivering AI-created content across every customer interaction at hyper-scale. This role is crucial to transforming our research breakthroughs into stable, secure, and production-ready applications.
The Research Engineering team works directly alongside Research Scientists to bring models to life. This position is dedicated to a high-impact systems role, providing the best of both worlds: deep technical challenge and massive, real-world scale. We believe that building substantive, scalable infrastructure is what enables scientific breakthroughs to spawn entirely new applications.
Learn more about our work at salesforceairesearch.com.
What You'll Do
Work alongside other motivated and talented research
engineers to bring cutting-edge theory into customer-facing practice.
Build tools and pipelines to support ML and AI efforts.
Design, build, deploy, and maintain production services, like APIs, UIs, agentic evaluators, and more.
Roll out scalable cloud architectures.
Help with end-user requirements gathering and executive presentations.
What We're Looking For
Strong abilities with Python and Linux, and some with React.
Experience with production cloud deployments like AWS or GCP. Kubernetes is a plus.
Experience field-debugging full-stack deployments.
Solid understanding of security principles and best practices.
UI and graphic design sensibilities are a plus.
Author high-quality, low-cognitive-load, fully-tested code – with- and without- AI assistance.
Salesforce est au cœur de la transformation numérique du secteur public, et notre équipe dédiée aux Collectivités Territoriales est l'une des plus dynamiques de la région. Nous recherchons un Account Executive pour piloter le développement de notre présence auprès des municipalités, conseils départementaux et régionaux, et établissements publics locaux en France, en bâtissant des relations stratégiques durables avec les décideurs clés.
Responsibilities:
Piloter des cycles de vente complets, de la qualification à la signature, en démontrant la valeur de la plateforme Salesforce auprès des organisations publiques locales.
Développer et exécuter des plans stratégiques pour conquérir de nouveaux marchés et renforcer l'adoption chez les clients existants.
Gérer et suivre les opportunités commerciales avec précision dans Salesforce.
Collaborer avec les équipes techniques, avant-vente et partenaires pour garantir la réussite des clients.
Required Qualifications:
Expérience avérée dans la vente de solutions complexes (logiciels, SaaS) en cycle long, idéalement auprès du Secteur Public.
Capacité à identifier, qualifier et gérer des opportunités à forte valeur ajoutée dans un environnement multi-interlocuteurs.
Excellentes aptitudes à communiquer et à interagir avec des décideurs de haut niveau de manière claire et percutante.
Maîtrise du français et de l'anglais.
Preferred Qualifications:
Connaissance des processus d'achat et des enjeux stratégiques des Collectivités Territoriales en France.
Maîtrise d'une méthodologie de vente structurée (ex : MEDDIC, Challenger, etc.).
Expérience dans la construction de business cases et d'alliances stratégiques avec des partenaires.
At Salesforce, we are seeking outstanding individuals to join our team as an Apromore Solution Engineer with a strong technical background and deep expertise in process intelligence, data engineering, and AI-driven solutions. In this role, you will go beyond traditional pre-sales; you will be pivotal in bridging the gap between process perception and reality, designing bespoke B2B solutions, and acting as a trusted technical advisor to safely guide enterprise clients through their automation and Agentic AI adoption journey.
About Apromore
Apromore is a global leader in AI-driven process intelligence technology. Now part of Salesforce, Apromore provides organizations with an "Intelligent Process Twin" to gain complete operational transparency. As enterprises rush to scale AI, Apromore bridges the gap between process perception and reality, acting as the critical backbone that enables organizations to systematically discover, de-risk, deploy, and govern Agentic AI automation across the enterprise.
About the Role
As a key technical anchor within our Apromore Specialist team, you will partner directly with Account Executives to advance and close enterprise opportunities by establishing deep technical credibility. This is a hands-on, high-impact role requiring pre-sales depth and engineering mastery. You will target, among others, enterprise clients who are scaling AI into production, leveraging Apromore's process intelligence capabilities to precisely identify high-propensity, high-ROI use cases for AI agents (such as Agentforce). You will guide C-level executives and technical stakeholders away from broad anecdotes and align them onto data-driven, value-backed technical solutions.
What you’ll be doing:
Run Great Technical Discovery: Partner with AEs to conduct comprehensive technical discovery sessions. Analyze sophisticated business problems, uncover real technical blockers, mapping architecture constraints to design optimized "To-Be" processes.
Prototyping & Hands-on Implementation: Act as a "builder" by constructing Proof of Concepts (PoCs) and minimum viable prototypes. Ingest historical event logs into Apromore to capture factual baselines and empirically validate the technical feasibility of proposed agentic automations, replatforming initiatives, and cost-saving opportunities.
Data Configuration & Architecture: Guide customers on end-to-end data connectivity. Assist client teams in designing robust process data models, building efficient ETL/processing pipelines, and seamlessly integrating enterprise data ecosystems (such as Salesforce Data Cloud, Snowflake, or legacy ERPs).
Deliver Value-Based Technical Messaging: Fluent in both "API" and "ROI," you will translate working prototypes into solid business cases. Help executive decision-makers across Automation/AI, Digital Transformation, Operational Excellence, and Risk & Compliance understand how process optimization maps to financial business impact.
De-Risk Agentic AI Deployments: Help customers envision and safely activate autonomous AI agents. Employing your technical depth, demonstrate how clean process context, clear handoffs, and well-understood workflows are required to deploy agents safely, productively, and within trust guardrails.
Deliver Training & Consultancy Projects: Lead and execute professional service engagements in process intelligence, technical onboarding, and specialized training programs for enterprise clients. Serve as the primary consultant to ensure successful customer adoption, guiding their teams on advanced process intelligence methodologies and execution best practices.
Scale Engineering Impact: Contribute to the broader solutions community by building reusable assets, reference architectures, demo innovations, and mentoring junior Solution Engineers.
What you should have:
5+ Years of Experience in customer-facing technical selling roles (Solution Engineer, Technical/Solution Architect, Forward Deployed Engineer) or technical project delivery roles.
Process Intelligence Expertise: Background working with process analytics, process mining, task mining, process simulation and data-driven business process management concepts.
Strong Data Engineering Skills & Builder Credibility: Experience working with SQL, Python and building data pipelines and API integrations.
AI Fluency: Familiarity with LLMs, prompt engineering, and agentic orchestration frameworks.
Sales Instinct & Commercial Curiosity: An understanding of how pre-sales fits into a complex enterprise deal cycle. You are energized by solving technical puzzles that directly unlock commercial success.
Exceptional Relationship Building: Proven ability to connect and communicate technical concepts fluidly to diverse stakeholders, ranging from C-suite executives to IT infrastructure and database teams.
Education: Bachelor’s degree in Computer Science, Software Engineering, Data Science/AI, or equivalent.
Characteristics:
An outstanding blend of technical depth, strategic business acumen, and low-ego collaboration.
An agile, "roll-up-your-sleeves" layout to problem-solving that favors progress over perfection.
Intellectual openness and the ability to comfortably navigate ambiguity.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your visa & relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the South African market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Key Requirements:
Language: Full professional fluency in Afrikaans and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help with AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Key Responsibilities
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Required Qualifications:
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Afrikaans and English.
Eligibility: visa support will be provided if don't have right to work in Ireland.
Preferred Qualifications:
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Equality & Inclusion
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
Salesforce est au cœur de la transformation numérique du secteur public, et notre équipe dédiée aux Collectivités Territoriales est l'une des plus dynamiques de la région. Nous recherchons un Account Executive pour piloter le développement de notre présence auprès des municipalités, conseils départementaux et régionaux, et établissements publics locaux en France, en bâtissant des relations stratégiques durables avec les décideurs clés.
Responsabilités:
Piloter des cycles de vente complets, de la qualification à la signature, en démontrant la valeur de la plateforme Salesforce auprès des organisations publiques locales.
Développer et exécuter des plans stratégiques pour conquérir de nouveaux marchés et renforcer l'adoption chez les clients existants.
Gérer et suivre les opportunités commerciales avec précision dans Salesforce.
Collaborer avec les équipes techniques, avant-vente et partenaires pour garantir la réussite des clients.
Qualifications requises:
Expérience avérée dans la vente de solutions complexes (logiciels, SaaS) en cycle long, idéalement auprès du Secteur Public.
Capacité à identifier, qualifier et gérer des opportunités à forte valeur ajoutée dans un environnement multi-interlocuteurs.
Excellentes aptitudes à communiquer et à interagir avec des décideurs de haut niveau de manière claire et percutante.
Maîtrise du français et de l'anglais.
Qualifications appréciées:
Connaissance des processus d'achat et des enjeux stratégiques des Collectivités Territoriales en France.
Maîtrise d'une méthodologie de vente structurée (ex : MEDDIC, Challenger, etc.).
Expérience dans la construction de business cases et d'alliances stratégiques avec des partenaires.
At Salesforce, we're seeking outstanding individuals to join our team as an Apromore Account Executive with a strong technical background and expertise in process intelligence & AI-driven solutions. In this role, you will be pivotal in driving revenue growth, encouraging enduring client relationships and applying innovative process intelligence technology to redefine customer engagement.
About Apromore
Apromore is a global leader in AI-driven process intelligence technology. Now part of Salesforce, Apromore provides organizations with an "Intelligent Process Twin" to gain complete operational transparency. As enterprises rush to scale AI, Apromore bridges the gap between process perception and reality, acting as the critical backbone that enables organizations to systematically discover, de-risk, deploy, and govern Agentic AI automation across the enterprise.
About the Role
As a part of our Apromore AE selling team, you will act as a strategic hunter and evangelist for Apromore, Salesforce’s process intelligence platform, focusing heavily on Agentic AI adoption. You will target, among others, enterprise clients who are scaling AI into production, positioning Apromore as the definitive mechanism to identify the ideal high-propensity, high-ROI use cases for AI agents (such as Agentforce). You will navigate complex, enterprise-grade B2B sales cycles by helping C-level executives move away from broad anecdotes and scope precisely defined, value-driven automation pipelines. We are looking for individuals with strong experience in selling process intelligence/process mining solutions, understanding AI and cloud-based services, and designing bespoke B2B solutions.
What you’ll be doing:
Drive Agentic AI Adoption: Employ your wealth of sales knowledge, to position Apromore as the key solution for scaling AI initiatives such as Agentforce, showing customers how clean process context, clear handoffs, and well-understood workflows are required to deploy agents safely and productively.
Deliver Value-Based Messaging: Target executive decision makers across Automation/AI, Digital Transformation, Operational Excellence, and Risk & Compliance to map process frictions directly to financial business impact.
Conduct comprehensive technical discovery to analyze sophisticated business problems and craft compelling Points of View that underscore the tangible value of Apromore across both business and technical users
Manage Full Sales Lifecycles: Own end-to-end B2B sales processes—from pipeline generation and prospecting to qualifying and closing complex enterprise software transactions.
Sustain Continuous Value Post-Deployment: Shift clients from an initial deployment mindset to long-term partnerships. Drive ongoing account expansion by selling further process intelligence capabilities to ensure realized value scales with their business.
Cross-Functional Collaboration: Partner closely with internal Value Engineers, Solution Consultants, and Salesforce sales teams to deliver a unified "One Salesforce" enterprise experience.
What you should have:
10+ Years of Enterprise Software Sales Experience: Proven track record of selling enterprise SaaS, cloud software, or complex business analytics tools to executive buyers.
Proven Process Intelligence Expertise: Deep background selling process intelligence and related technologies, such as process analytics, task mining and simulation (e.g. from Celonis, SAP Signavio, ARIS).
Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to the Apromore platform
Strong technical selling skills including the ability to explain process intelligence solutions to non-technical clients and how such solutions can translate to business outcomes
A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
Outstanding communication and negotiation skills honed through your experience
Industry/Vertical Knowledge: Deep insight into Financial Services, Energy & Utilities or Manufacturing & Supply Chains.
A Bachelor's degree or equivalent experience with extensive background in technology sales.
Characteristics:
This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
Results motivated: you show your ability to exceed sales goals.
Business-focused outlook: Skillfully translates technical solutions into palpable business value
A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
", "Job_Family_Group": "Sales", "Job_Posting_End_Date_Text_for_Colorado": "Applications for this position will be accepted on an ongoing basis.", "Job_Posting_Title": "Enterprise Account Executive, Apromore", "Job_Requisition_Additional_Locations": "Florida - Remote; Massachusetts - Boston; New York - New York; Illinois - Chicago; Washington - Seattle; Texas - Dallas; Texas - Houston Metro - Remote; Colorado - Denver; Georgia - Atlanta; Texas - Austin", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR344578", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $141,550 - $214,400 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $155,700 - $235,850 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Colorado", "Florida", "Georgia", "Illinois", "Massachusetts", "New York", "Texas", "Washington" ], "Locations": [ "Atlanta", "Austin", "Boston", "Chicago", "Dallas", "Denver", "New York", "Remote", "San Francisco", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/United-Kingdom---London/Commercial-Account-Executive---Data-Foundation--MuleSoft---Informatica-_JR344749", "External_Job_Posting_Start_Date": "2026-06-03", "Job_Description": "About the Role
We're looking for a driven and consultative Account Executive to join our growing team, selling at the forefront of enterprise data and AI transformation. In this role, you'll focus on MuleSoft and Informatica — two of the industry's most powerful platforms for integration and data management — while partnering closely with the core Salesforce AE team to deliver a complete, connected solution to customers.
MuleSoft empowers organizations to integrate any application, data source, or system through API-led connectivity — breaking down silos and creating a unified digital foundation. Informatica brings enterprise-grade data management, quality, and governance to ensure that foundation is built on clean, reliable, and compliant data.
Together, these platforms are the backbone of Salesforce Agentforce — enabling businesses to deploy autonomous AI agents that actually work, because they're powered by trusted, connected data. As a specialist AE, you'll play a critical role in the broader account team, positioning MuleSoft and Informatica as the essential data infrastructure that makes AI transformation possible.
This is a unique opportunity to own a specialist sales motion, work alongside a world-class core AE team, and help enterprise customers build the foundation their AI ambitions depend on.
What you will be doing
Our Data Foundation Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources to meet customer business needs
Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share both MuleSoft and Informatica value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts
What you’ll need to be successful:
Significant full cycle sales experience with a proven track record of success
Experience in selling technical platforms preferred
Integration / API / Data Governance / Agents Orchestration and Automation Awareness
Ability to strategize with a large extended team
*Hybrid schedule for Indianapolis office
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (our chosen or extended family) made up of our employees, customers, partners and communities, we are working to improve the state of the world.
The Experience
An exciting opportunity to be a part of Salesforce Finance and the Revenue Operations Team. The Contract Specialist role is a skilled, experienced, and independent role focused on providing outstanding Quote-to-Cash support and guidance to Account Teams within our Commercial and Enterprise customer market segments. This guidance includes but is not limited to deal structure questions, quote support, contract support, deal calculations, service delivery support, and ensuring quotes are in compliance to revenue & company policy. The role requires a strong understanding of SaaS industries practices, Salesforce products, and company policies and procedures. It also requires the ability to work across a diverse scope of assignments both independently and within teams, think creatively to find solutions, and communicate clearly on complex scenarios.
What You'll Actually Be Doing
Provide Quote-to-Cash support and guidance to Account Executives (AEs) and Renewal Managers to help execute Sales/Renewal transactions.
Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate.
Answer and advise on process & policy questions and effectively communicate requirements to AEs.
Assist Sales Team in quoting, or creating contracts/orders when required
Partner with internal Pricing, Revenue Recognition, Collections, and Legal teams on deal execution as well as advise on negotiations and any customer satisfaction issues.
Assist AEs in addressing customer satisfaction inquires related to contracts/invoices and product issues, through account research and feedback.
Work with Sales and Collections to assist with deconstruction and resolution of complex billing issues.
Assist with onboarding of new team members
Apply knowledge, skills and judgment to make difficult decisions and resolve issues.
Possess strong level of Salesforce application expertise.
Actively participate in new process development and process improvement projects, as well as other ad hoc projects.
Work independently on assignments and escalations that are diverse in scope, requiring seasoned judgment in resolving issues, making recommendations, and providing guidance.
Challenge legacy policies and procedures that complicate quote, order, invoice, credit, commissions, and revenue processing, and formulate creative solutions or work-around based on that analysis.
Share best practices with and provide cross training for peers, team members and outside business units to enhance the quality and efficiency of support and contribute to the knowledge base.
Perform calculations as required, related to contract replacement comparisons, credits, and restructures.
Ensure all approval requests have been properly documented in accordance to Sales Operations processes, escalated to the appropriate approval level, and resolved within SLA.
You're Our Person If...
Bachelors degree or equivalent combination of education and experience
2+ years customer order management, sales operations, or sales/customer support experience
Contract structuring and Commission Calculation experience
Even better if...
Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
Demonstrated participation in process improvement initiatives and/or project management experience
Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
Extreme attention to detail
Ability to clearly articulate case resolutions and actions required by Account Executives
Able to use Microsoft suite of tools effectively
Salesforce CRM experience a plus
Demonstrated initiative
Ability to analyze problems quickly and seek out solutions to achieve optimum outcomes in case resolution
Ability to work independently
The Qualified Success Architect / Sr. Success Architect will own the successful implementation and adoption of the Agentic Marketing Platform for new and existing customers. You’ll be living on the cutting edge of the next generation of sales and marketing technology, and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing.
What You Will Be Doing:
Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent
Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies
Architect and implement Qualified solutions that integrate deeply with Salesforce, marketing automation platforms, routing workflows, and GTM systems
Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels
Translate customer business objectives into technical solution designs, conversational flows, segmentation strategies, qualification logic, and AI SDR goals
Consult with Enterprise Architects, RevOps teams, and technical administrators to establish scalable data models, integrations, governance, and operational best practices
Drive customer enablement by educating teams on agentic marketing strategies, AI SDR operations, inbound conversion optimization, and pipeline acceleration best practices
Analyze buyer engagement, conversion performance, pipeline impact, and adoption trends to deliver strategic recommendations and ongoing optimization plans
Conduct Executive Strategic Business Reviews (ESRs) and strategic roadmap discussions with customer stakeholders to demonstrate business impact and align on future growth opportunities
Partner cross-functionally with Product, Engineering, Sales, and Marketing teams to surface customer feedback, influence platform innovation, and improve implementation outcomes
Act as a trusted advisor to customers throughout their lifecycle, helping them maximize platform value, accelerate time-to-pipeline, and achieve measurable business outcomes
Support expansion and renewal conversations by identifying opportunities for deeper platform adoption and increased business impact
Stay at the forefront of AI-driven go-to-market innovation, bringing new ideas and industry best practices to customers and internal teams
Qualifications:
5-10 years of Mid Market/Enterprise software experience
Excellent interpersonal, communication, persuasion, presentation and writing skills
Deep working knowledge of Salesforce CRM
Working knowledge of marketing automation systems
Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
Must be willing to work in a fast-paced startup environment with multiple roles
You possess a bachelor's degree
Passion for making customers successful with software solutions
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your visa & relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the African market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Key Requirements:
Language: Full professional fluency in Arabic, French and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help with AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Key Responsibilities
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Required Qualifications:
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Arabic, French and English.
Eligibility: visa support will be provided if don't have right to work in Ireland.
Preferred Qualifications:
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Equality & Inclusion
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
**Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role
The Services Sales Solutions Architect Director plays a critical role in the presales process and setting customers up for success by prescriptively shaping, scoping and solutioning applications and functionality leveraging Salesforce Core/PSS and Salesforce related clouds products. This person serves as a trusted technical advisor to Salesforce customers, providing guidance to Sales & Professional Services teams on Salesforce Core/PSS and Data 360 capabilities and level of effort for implementation, bringing synergies across each customer’s implementations, and ensuring project implementations are positioned to deliver the highest levels of customer satisfaction. They are platform experts who are accountable for the oversight of our technical solution approach, quantifying business value and aiding the sales teams to scope the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist.
Partnered with an Account Partner (Services Salesperson), the Services Sales Solutions Architect Director leads technical pre-sales activities, acting as the technical expert across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions.
This may include the following:
Deep understanding of Salesforce Core/PSS (government solutions preferred)
Ability to scope Salesforce projects (and integration with ancillary technology stacks)
Pre-Sales solutioning in conjunction with the Solution Engineers
Bringing public sector expertise and perspective
Ability to drive better outcomes through extensive platform expertise
Create deep alignment with customer IT departments and partners
Executive Relationship building
Responsibilities:
Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
Bring best practices to each client engagement through your deep platform expertise by providing Subject Matter Expertise related to Salesforce Core/PSS products
Provide oversight and governance for pre-sales solutioning and architecture on large multi-cloud implementations
Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
Successfully manage multiple strategic clients simultaneously
Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
Show continued professional growth and development
The ideal candidate will have:
A successful track record of working effectively in a highly matrixed and fast-growing organization.
A skill in correctly sizing and scoping Salesforce Core/PSS projects.
A passion and belief in the unique value of professional services in a cloud software company.
The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce.
The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple stakeholders.
The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it adds value to their overall enterprise architecture.
Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.
Must Have Qualifications & Skills:
5+ years of direct experience delivering and/or overseeing applicable solutions.
10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
2+ years of sizing and scoping applicable projects.
Salesforce System Architect Certification
Ability to travel; up to 25%
Preferred Qualifications & Skills:
Washington D.C., Maryland, Virginia (DMV) proximity
Salesforce Application Architect Certification.
5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects
5+ years of enterprise-level project or program management experience
Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational acumen
Delivery focused: Previous experience leading teams of architects to delivery complex Solutions
Excellent analytical & problem solving skills
Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
How it works:
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the Czech market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Key Requirements:
Language: Full professional fluency in Czech or Slovak and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
Our BDRs sit at the forefront of the sales organisation. You are the "engine" of our growth, you aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will help with AE pipeline generation for "whitespace" prospecting (new business) and strategic expansion within existing accounts.
Key Responsibilities
Pipeline Generation: Identifying and qualifying new business opportunities through outbound prospecting.
Strategic Outreach: Engaging decision-makers via cold calling, email, and social selling (LinkedIn).
Sales Partnership: Working side-by-side with Account Executives to develop territory strategies.
Market Intelligence: Conducting deep account research to uncover business challenges that Salesforce can solve.
Required Qualifications:
Demonstrated success of quota carrying, direct sales experience.
Drive: A proven ability to thrive in a fast-paced, target-driven environment.
Communication: Strong relationship-building skills and the ability to explain complex value simply.
Foundation: Experience in business development, sales, or a client-facing role (Internships and leadership roles count!).
Fluency in Czech or Slovak and English.
Eligibility: must have right to work in Ireland.
Preferred Qualifications:
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quotas.
Experience will be evaluated based on alignment to the core competencies for the role.
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Equality & Inclusion
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
Overview of the Role:
Salesforce is looking for an Account Executive, Enterprise Corporate Sales to join our team in Italy. As a trusted partner, you won't just sell AI agents — you'll work alongside them to accelerate revenue and deliver meaningful outcomes for some of the world's most complex organizations. In this role, you will own the full sales cycle across a set of Fortune 500-caliber enterprise accounts, partnering closely with internal teams to build long-term strategic relationships with your customers.
Responsibilities:
Own the end-to-end sales cycle from prospecting and business champion engagement through to C-level close, leveraging solutions architects, sales engineers, professional services, and partners as needed.
Build and execute account strategies by identifying territory and vertical opportunities, maintaining a strong pipeline, and consistently exceeding monthly and quarterly sales targets.
Serve as a trusted advisor to customers by understanding their business challenges and positioning Salesforce solutions through value-based selling and return on investment analysis.
Engage with industry events and user groups to generate market interest and expand presence within your designated accounts.
Required Qualifications:
Proven quota-carrying sales and account management experience with a successful history of net new business development and consistent delivery against revenue targets.
Experience running complex sales cycles from business champion to C-level, including full ownership of territory management.
Demonstrated ability to build and maintain a sales pipeline that supports overachievement within a defined market sector.
Fluency in English and Italian.
Preferred Qualifications:
Experience selling enterprise software or SaaS solutions into large, complex organizations.
Familiarity with formal sales methodology training or certification.
Ability to develop business cases and lead strategic alliances with key stakeholders.
Strong interpersonal and communication skills with experience influencing at the executive level.
The typical base salary range for this position is 47,350 EUR to 63,350 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Impiegato Level 1
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We're looking for a driven and consultative Account Executive to join our growing team, selling at the forefront of enterprise data and AI transformation. In this role, you'll focus on MuleSoft and Informatica — two of the industry's most powerful platforms for integration and data management — while partnering closely with the core Salesforce AE team to deliver a complete, connected solution to customers.
MuleSoft empowers organizations to integrate any application, data source, or system through API-led connectivity — breaking down silos and creating a unified digital foundation. Informatica brings enterprise-grade data management, quality, and governance to ensure that foundation is built on clean, reliable, and compliant data.
Together, these platforms are the backbone of Salesforce Agentforce — enabling businesses to deploy autonomous AI agents that actually work, because they're powered by trusted, connected data. As a specialist AE, you'll play a critical role in the broader account team, positioning MuleSoft and Informatica as the essential data infrastructure that makes AI transformation possible.
This is a unique opportunity to own a specialist sales motion, work alongside a world-class core AE team, and help enterprise customers build the foundation their AI ambitions depend on.
What you will be doing >>
Our Data Foundation Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources to meet customer business needs
Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share both MuleSoft and Informatica value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts
What you’ll need to be successful >>
Significant full cycle sales experience with a proven track record of success
Experience in selling technical platforms preferred
Integration / API / Data Governance / Agents Orchestration and Automation Awareness
Ability to strategize with a large extended team
6 Month Contract through Dec 31st, 2026
About the Team
Salesforce AI is looking for talented software and platform engineers to embed in our AI team to bridge the gap between frontier AI technology and customer-facing reality. Do you want to build and deploy the next generation of services leveraging Generative AI and Agentic Systems? Do you thrive in an environment where your engineering skills directly enable world-class research and products used by millions?
At Salesforce, we are driving the development of Generative AI for CRM, focused on delivering AI-created content across every customer interaction at hyper-scale. This role is crucial to transforming our research breakthroughs into stable, secure, and production-ready applications.
The Research Engineering team works directly alongside Research Scientists to bring models to life. This position is dedicated to a high-impact systems role, providing the best of both worlds: deep technical challenge and massive, real-world scale. We believe that building substantive, scalable infrastructure is what enables scientific breakthroughs to spawn entirely new applications.
Learn more about our work at salesforceairesearch.com.
What You'll Do
Work alongside other motivated and talented research
engineers to bring cutting-edge theory into customer-facing practice.
Build tools and pipelines to support ML and AI efforts.
Design, build, deploy, and maintain production services, like APIs, UIs, agentic evaluators, and more.
Roll out scalable cloud architectures.
Help with end-user requirements gathering and executive presentations.
What We're Looking For
Strong abilities with Python and Linux, and some with React.
Experience with production cloud deployments like AWS or GCP. Kubernetes is a plus.
Experience field-debugging full-stack deployments.
Solid understanding of security principles and best practices.
UI and graphic design sensibilities are a plus.
Author high-quality, low-cognitive-load, fully-tested code – with- and without- AI assistance.
We are seeking an experienced Sales Recruiter to support our high-growth Sales organization. This is a high-volume, exceptionally fast-paced environment that requires a talent partner who thrives in ambiguity. In this role, you will manage the entire hiring process from initial sourcing to offer acceptance or be in a split model, helping us scale our Go-To-Market teams.
Work Location: This role requires a hybrid schedule of a minimum 3 days a week in-office.
Required Qualifications:
Preferred Qualifications:
Required Qualifications:
Preferred Qualifications:
Services Sales Solutions Leads are critical to setting customers up for success by prescriptively shaping engagements of all sizes, including large, transformational programs. Partnering with an Account Partner, you will lead the pre-sales discovery process, defining customer outcomes and translating them into a viable high-level solution design. Your primary responsibility is developing and articulating comprehensive implementation proposals and Statements of Work (SOWs), including detailed estimates, timelines, and staffing plans. You will apply proven methodologies and orchestrate subject matter experts to validate the solution's viability. After the sale, you will ensure a clean transition to the delivery team, ensuring all project details, scope, and commitments are clearly understood to enable rapid mobilization.
Your Impact
Contribute to high client satisfaction by ensuring the solutions you shape are set up for delivery success and align tightly with customer objectives.
Ensure business value is defined and realized by translating executive-level customer objectives into clear, executable implementation plans.
Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap, and then co-presenting the value and strategic outcomes directly to the client.
Act as a trusted advisor to executive-level customers, developing narratives that articulate the execution plan and timeline of the transformation program.
Prescriptively shape large, complex, and transformational engagements, moving beyond stated requirements to recommend the right path for customer success.
Uncover and articulate future opportunities to drive sustained customer value and Salesforce expansion.
Partner with Services Sales Solution Architects, Business Strategists and other relevant roles, as necessary, on comprehensive pre-sales discovery workshops, engaging functional stakeholders to understand the complete business challenge and desired outcomes.
Define and manage the end-to-end engagement scoping process, establishing clear boundaries, assumptions, and success criteria.
Lead the high-level functional solutioning and scope definition, ensuring the proposed approach is viable and aligns with Salesforce best practices.
Harmonize diverse perspectives—from Customer Business/IT to Sales, Legal, and Revenue Recognition—to synthesize competing interests into a cohesive solution that aligns with commercial targets and delivery excellence.
Own the creation of the final Statement of Work, defining precise deliverables, scope, and implementation terms and conditions in partnership with Legal and Revenue Recognition teams for a clean hand-off.
Develop detailed, accurate project estimates, staffing plans, and resource mixes, ensuring the engagement is properly structured for success.
Proactively identify, assess, and mitigate engagement risks during the pre-sales cycle, leading Risk assignments to protect both the customer and Salesforce.
Manage a seamless transition from the pre-sales phase to the delivery team, ensuring all project details, scope, and commitments are clearly understood.
Serve as a multiplier, mentoring others and amplifying the team's knowledge by sharing best practices in solutioning, scoping, and engagement shaping.
Required Qualifications
Minimum Experience: 10+ years’ experience delivering enterprise-level consulting services, with 7+ years focused on the Salesforce platform. Financial services industry (Banking, Insurance, Wealth) experience preferred.
Project Leadership: 7+ years of deep enterprise-level project or program experience (SaaS preferred), utilized to inform accurate scoping and estimation.
Pre-Sales Leadership: Demonstrable experience leading the end-to-end discovery, solutioning, estimating, and SOW-creation process for multi-cloud, transformational programs.
Sales Collaboration: Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C-level executives.
Go-to-Market Support: Experience leading strategic scoping, proposal development, RFP responses, and executive-level presentations.
Platform Expertise: Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions. Financial Services Cloud experience preferred.
Ideal Certifications: Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud certifications are strongly preferred.
Executive Presence: Extremely strong written and verbal communication skills, with a proven ability to build advisory relationships and establish credibility with executives.
Facilitation Skills: Demonstrated ability to influence a group audience, facilitate complex solutioning workshops, and lead executive-level discussions regarding roadmap and scope.
Analytical Skills: Excellent analytical, problem-solving, and conflict-resolution skills; adept at mediating conflict and fostering healthy dialogue during negotiation.
Business Acumen: A delivery-informed mindset with a deep understanding of cloud-based technologies and the ability to translate ambiguous business requirements into tangible, scoped solutions.
Commercial Acumen: Proficiency in deal architecture and pricing levers; demonstrated ability to manage discounting and lead commercial negotiations to maximize deal profitability.
Leadership: Proven ability to lead and mentor cross-functional teams and individuals, exercising discretion and latitude in reaching critical goals.
Logistics: Ability to travel will be required and varies based on client needs.
Education: Degree or equivalent relevant experience required (e.g., military experience, volunteer roles, work experience, etc.). Advanced degree (Master’s in related field or MBA), preferred.
The Experience
Salesforce Enterprise Security is hiring a Senior and Lead Security Engineer for our Secure AI team to help assess and maintain the security of using AI tooling securely.
In this role, you will partner with business stakeholders and technology partners to assess and maintain the security of AI tooling, ensuring they meet or exceed Salesforce security requirements when deploying AI at scale. You will have the opportunity to identify emerging threats, design new processes that balance security and business agility, and share your expertise through internal events, conferences, and published research.
What You'll Actually Be Doing
Lead by performing in-depth and high-quality security assessments of emerging technology (AI tooling, agentic platforms, etc.) including architecture and design reviews, code reviews, and penetration tests.
Provide guidance to team members and prospective suppliers on Salesforce security requirements including remediation advice and potential feature enhancements.
Threat model common attacker methods to develop appropriate mitigation techniques, providing guidance that balances security requirements with functional requirements.
Develop automated processes and support improvement of tooling to identify and solve problems at scale.
Collaborate with engineering teams and business partners to drive solutions through a secure development lifecycle. Ideally would have development background.
Define and develop technical security standards and guidelines with business partners.
Research new technologies, emerging threats, and vulnerabilities for strategic planning and process improvements.
Use your writing and presentation skills to communicate at all levels in the organizations.
Possess the ability to communicate concisely, clearly, and intelligently to partners from a variety of backgrounds, including those who are non-technical.
You're Our Person If...
Leveling will be determined by demonstrated skills/experience and performance in the interview process
5+ years of experience in a security role (Senior)
8+ years of experience in a security role (Lead)
Experience with large language models (LLMs) and agentic systems — building, evaluating, or securing them
Familiarity with AI security attack surfaces including prompt injection, data exfiltration, privilege escalation in agents, and model supply chain risks
Excellent interpersonal, collaboration, critical-thinking, and communication skills
A related technical degree required
Even Better If...
Understanding of RAG architectures, classifier models, and how retrieval and generation pipelines work
Familiarity with security frameworks and certifications such as ISO 27001, SOC 2, PCI DSS, OWASP Top 10, CWE Top 25, and MITRE ATT&CK
Relevant BA/BS degree and/or certifications such as CRISC, CISSP, CCIE, CISM, CISA, or CCSK
Experience defining and communicating security remediation tasks to project and data owners
Our Sales Development team is comprised of Business Development Representatives (BDR) and Sales Representatives (SR). SR's manage inbound leads while BDR's (the more senior of the two roles) focus on outbound lead generation. This opening is for BDR. We are currently seeking high-energy, driven professionals with sound business acumen and natural sales instincts to join our fast-paced and dynamic team. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Salesforce.com offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell business application solutions and take your career to the next level!
Business Development Representatives are tasked with strategically developing and qualifying revenue opportunities within their assigned territory. BDR's work closely with their AE's in a business development capacity. Candidates for this position must be highly motivated, tenacious, and self starters.
Responsibilities:
Generate new business opportunities to fuel the sales Pipeline for our products across our Enterprise Accounts
Create and prioritise strategic target account lists within Philippines
Research and build "cold accounts" (i.e.: adding contacts, sending emails, cold calling)
Consistently meet or exceed monthly sales targets/quotas.
Conduct high level conversations with Senior Executives in prospect accounts
Evangelize Salesforce and the On-Demand model
Required Skills:
Fluent in Tagalog to converse with clients in the Philippines market
Minimum 3 years Inside Sales experience within IT (New Business Development, Cold Calling, Planning/Strategy etc)
Excellent track record selling to Philippines clients
Excellent Written/Verbal communication skill
High Energy.
Positive Attitude.
Ability to multi-task, prioritise, and manage time effectively.
Role Description
We are hiring Program Delivery Leads with the drive, experience, and skills to lead our most complex Professional Services engagements (both advisory and implementation) for Manufacturing, Automotive, Energy/Utilities, Retail and Consumer Goods.
These experts will lead programs within Salesforce’s largest enterprise customers, helping to develop the overall strategy, guide the c-suite, and create executive alignment on the objectives and outcomes of the engagement. The Program Delivery Lead will be accountable for leading project execution to achieve the desired value and outcomes. In addition to managing delivery, directors will work with executive stakeholders to develop the KPIs which seek to measure the overall return, success, and effectiveness of the initiative.
Your Impact
Partner with executive decision-makers and stakeholders to deliver success and help our customers achieve the desired business value
Partner with internal account teams (Sales, Success, Executive Sponsors, etc) to make sure we are aligned as ‘One Salesforce’ and leveraging all necessary parties to ensure our customers’ success
Drive engagement and/or strategy, leveraging our multi-cloud platform
Partner with customers to build a strategic and delivery roadmap tailored to the customer’s business priorities, accelerating their time to value
Proactively make recommendations that provide a direct P&L impact, and enhance or expand the customer’s ability to reach beyond their business goals
Coach and partner with customer executives
Apply strong Salesforce product, business process, methodology & ecosystem knowledge to drive an effective program
Proactively build and expand business relationships which enable better account penetration and development of client partnerships
Identifies and manages program risk
Lead the overall program and the group of PMs under him/her
Identify and manage interdependencies of multiple workstreams within the managed program
Minimum Requirements
7+ years of project management and delivery experience leading multiple work-streams and/or large enterprise-scale program management experience
5+ years implementing the Salesforce platform
A passion for Salesforce, our values, and especially the role the Salesforce delivery organization plays in our success
Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written
A successful track record of leading large and complex programs with measurable outcomes that have positively impacted the business
A strong sense of vision for the customer with a maniacal focus on executing at a speed
A proven ability to generate trust and build relationships
The ability to advise and lead teams through influence without positional authority
The ability to quickly build momentum on a program and sustain it
A significant understanding of the Salesforce platform in order to influence strategic and value discussions at a management level
Preferred Qualifications
Industry experience in one of: Manufacturing, Automotive, Energy/Utilities, Retail and Consumer Goods is highly prioritized.
Ability to rapidly build senior-level credibility with the Customer in a true partnership relationship
Ability to drive and shape the big picture while having an eye for the details
Ability to lead clients, work with other SIs, and manage internal teams from strategy to execution
Has led large and/or enterprise-wide engagements, facilitate meetings, create action plans, mentored teams of junior team members and effectively manage client escalations.
Ability to lead high-powered workshops and effectively tailor messaging based on the audience and subject matter
Demonstrated program leadership skills, with direct responsibility for managing project teams, budgets, and schedules.
Demonstrated negotiation, conflict management, and leadership skills.
Undergraduate degree; relevant technical or business (MBA) post-graduate degree is a plus
Salesforce.com Certifications (Admin, Sales, Service, Marketing, etc.) preferred but not necessary
Possible travel of about 25%, but exact travel requirements will vary based on customer.
Overview of the Role
This position offers the exciting opportunity to be a part of the salesforce.com Product & Pricing Operations Team. The person will be responsible for integrating price books and products in support of our Lead to Cash operations and systems. In this era of digital transformation, you will not only manage traditional systems but also leverage AI-driven tools to automate workflows and improve data accuracy. The ideal candidate is a self-directed leader with a strong project management background, capable of managing complex lifecycles and troubleshooting configurations. While the core of this role is operational delivery and project leadership, you will also utilize data analytics and AI-driven tools to enhance project accuracy and automate reporting workflows. Successful candidates will be able to work effectively within cross-functional teams to identify and gain agreement on business requirements and track all project tasks and issues.
Responsibilities
Project Leadership: Lead the end-to-end project lifecycle, including tracking tasks, managing issues, and mitigating risks to ensure timely delivery of product configurations.
Stakeholder Management: Coordinate and facilitate cross-functional meetings to identify business requirements, gain consensus, and document key decisions,
Operations Strategy: Lead the analysis, design, system impacts, and implementation of new product configurations and discounting structures within our quoting systems.
Process Improvement: Foster continuous technical and system improvements by identifying automation opportunities, utilizing tools like Salesforce Flow and AI to streamline manual task, with a focus on scaling operations through technology.
Documentation & Reporting: Produce high-quality process documentation and build analytical reports to track system performance and project health utilizing Generative AI to maintain a comprehensive and up-to-date knowledge base for the Product Operations ecosystem
Release Management: Assist with release management and testing to ensure system stability and successful deployment of new price books and SKUs.
Minimum Requirements
Bachelor’s degree (or equivalent practical experience) in Business, Information Systems, or a related field
Demonstrated experience in project management methodologies and the ability to work with full autonomy.
3+ years in complex business and technical environments (Lead-to-Cash experience preferred)
Advanced Excel (formulas, pivot tables, macros).
Strong functional knowledge of Salesforce CRM and CPQ
Experience with Prompt Engineering or using GenAI tools to streamline business analysis and reporting
Familiarity with AI/ML concepts and their application in a CRM context (e.g., Salesforce Einstein, Agentforce, or automated pricing engines)
Demonstrated ability to analyze large datasets to identify patterns, troubleshoot configurations, and build results
Prior experience as a Business Analyst or Project Manager
Effective written and verbal communication skills
Strong organizational skills and an appreciation for precision and detail
Demonstrated ability to foster process improvements, problem-solve, and produce results
Ability to work with autonomy and consider cross-functional and downstream impacts.
Price book management experience is a plus
Technical and functional knowledge of Salesforce and CRM
A results-oriented mindset with a focus on collaborative problem-solving
Collaboration and Empowerment attitude with a strong sense of team
Elevate Your Career at Salesforce: Mid Market Account Executive Opportunity
Salesforce, the world's #1 CRM and a trailblazer in cloud computing, is on the lookout for a Mid Market Account Executive who is passionate about technology and thrives in value-based solution selling. This is an exciting opportunity to be the architect of your own success at one of the most innovative companies in the world.
About the opportunity:
Imagine stepping into a role where you're not just an employee but an integral part of a community – our 'Ohana'. The Mid-Market AEs sell the entire Salesforce platform into a set of named accounts. They are the "General Manager" - mapping account strategies, aligning resources, and acting as the extension of their customers, in partnership with product and technical specialists.
The AE works closely with current and prospective customers as a trusted digital advisor to deeply understand their outstanding company challenges and goals. Collaborating with customers on the Salesforce Platform to evangelise solutions that will help them reach their business goals and break new ground within their organisations.
A good match for this role is:
Curious minds who engage in thorough research and discovery, unearthing the underlying needs and goals of each unique customer.
Proven champions of technology solution-based sales, with a history of hitting challenging sales quotas and navigating complex sales cycles.
Strategic visionaries adept at territory and account planning, with a knack for identifying and qualifying the brightest prospects and opportunities.
Solution-oriented thinkers with a flair for crafting compelling value propositions that resonate with customer needs.
Team players who leverage the full spectrum of Salesforce's resources and partnerships to deliver unparalleled customer success.
Bilingual professionals fluent in both German and English, capable of engaging with a diverse, global clientele.
We understand that imposter syndrome can make it difficult to recognise your own brilliance, so please don't hesitate to apply - your unique skills and perspectives are valued here, and we'd love to hear from you.
Why work at Salesforce: We offer competitive compensation, a comprehensive health benefits package, opportunities for career advancement, and a dynamic work environment to build your career. Not to mention, access to medical advice, financial security programs, education reimbursements, family-first policies, community involvement initiatives, wellness programs, relocation assistance, and much much more!
Diversity & Inclusion: At Salesforce, we believe in equality and diversity, making us stronger as a company and community. We're committed to fostering an inclusive environment where everyone thrives.
Ready to embark on an exciting journey with us? Apply now and become part of the team driving business in
The Experience
Salesforce is building the most comprehensive understanding of business relationships across our global customer ecosystem. A critical pillar of this effort is Master Data Management (MDM): the systems that identify, enrich, deduplicate, and govern every business entity and corporate hierarchy we interact with.
We are seeking talented engineers at the Senior Member of Technical Staff (SMTS) and Lead Member of Technical Staff (LMTS) levels to join our MDM Engineering organization. In these roles, you will design, develop, and operate critical MDM capabilities — including entity resolution, golden record management, corporate hierarchy automation, and enterprise data integration solutions — while leveraging modern AI technologies to build developer tools, engineering automation, and productivity accelerators across the MDM ecosystem.
At the LMTS level, you will drive technical strategy, architect end-to-end platforms, and provide cross-functional leadership. At the SMTS level, you will serve as a hands-on technical leader with a bias for action, translating architecture into scalable, production-grade systems. Both roles partner closely with Product Management, Data Governance, Architecture, Systems Integrator partners, and downstream consuming teams.
What You'll Actually Be Doing
Design, develop, and maintain AI-powered developer tools, engineering automation, and productivity accelerators using modern AI platforms such as Claude, Cursor, Windsurf, GitHub Copilot, and related technologies
Build and maintain end-to-end MDM integration systems, including MuleSoft integrations, Airflow-based workflows, API orchestration layers, event-driven architectures, Change Data Capture (CDC), and batch processing pipelines
Implement entity resolution, golden record lifecycle management, hierarchy processing, data quality validation, and governance capabilities
Build and maintain integrations with third-party data providers such as Dun & Bradstreet, Moody's, and Leadspace to support data enrichment and corporate hierarchy management
Design and optimize data models, database schemas, APIs, and integration patterns supporting MDM business requirements across hierarchical, relational, and party data structures
Build production-grade solutions with strong monitoring, alerting, operational supportability, and security by design
Drive adoption of AI-assisted software engineering practices to improve developer productivity, testing efficiency, and delivery speed
Participate in design reviews, code reviews, operational readiness reviews, and release activities
Troubleshoot complex production issues, drive root cause analysis, and implement scalable long-term solutions
Collaborate effectively with globally distributed teams across multiple time zones
LMTS additionally:
Architect and evolve end-to-end MDM integration systems and define technical strategy for entity resolution, golden record lifecycle, hierarchy management, data quality, and governance across multiple business domains
Lead design reviews and establish engineering standards for scalability, observability, resiliency, security, testing, and operational excellence
Partner with PMTS, Product Owners, TPMs, and business stakeholders to define architecture, roadmap priorities, solution designs, and delivery plans aligned with business objectives
Provide technical leadership across internal engineering and systems integrator teams
You're Our Person If...
Minimum Qualifications — SMTS (8+ years experience):
8+ years of experience in software engineering, data engineering, enterprise integration, or MDM platforms
Proven experience leveraging modern AI-assisted development platforms (Claude, Cursor, Windsurf, GitHub Copilot, or similar) to improve engineering productivity
Strong understanding of Generative AI and agentic workflows and their practical application within software engineering organizations
Strong hands-on experience with Informatica SaaS MDM , particularly with party data models including Account, Contact, Organization, and Supplier
Strong hands-on development experience with Java, REST APIs, microservices, and enterprise integration patterns
Experience building MuleSoft integrations, API orchestration services, Airflow workflows, ETL/ELT pipelines, and large-scale data engineering solutions
Experience with Kafka or similar event-streaming technologies, CDC, and event-driven architectures
Experience with AWS, GCP, or Azure cloud services and cloud-native application development
Strong knowledge of SQL, data modeling, database design, and distributed data processing architectures
Excellent communication and collaboration skills
A related technical degree required
Minimum Qualifications — LMTS (10+ years experience):
10+ years of progressive experience in enterprise integration, data engineering, MDM, or large-scale data platform development
Deep expertise in MDM concepts including entity resolution, golden record lifecycle, match/merge/survivorship, data quality, governance, and hierarchy management
Proven experience designing and building API orchestration layers, MuleSoft integrations, microservices, and event-driven architectures
Proven experience building developer tools using modern AI tech stack like Claude, Cursor etc. in MDM domain.
Demonstrated technical leadership, cross-functional collaboration, and ability to drive multiple complex initiatives from design through delivery
Excellent communication skills with the ability to influence stakeholders across all levels of the organization
A related technical degree required
Even Better If...
Experience with Salesforce Data Cloud, CRM platforms, or broader Salesforce ecosystem technologies
Experience working with corporate hierarchy data from Dun & Bradstreet, Moody's, or Leadspace, including family tree traversal, DUNS resolution, monitoring, and registration workflows
Experience building Python-based data engineering frameworks and automation solutions
Experience with data stewardship, governance processes, and operational data quality tooling
Experience with Retrieval-Augmented Generation (RAG), vector databases, AI agents, MCP frameworks, or related AI technologies
Experience building internal developer platforms, engineering productivity tools, or agentic solutions supporting enterprise engineering teams
Demonstrated track record of driving measurable engineering productivity improvements through AI-enabled tooling and automation
Certifications in MDM, data management, cloud platforms, MuleSoft, Informatica, or related technologies
Salesforce Field Service is the industry-leading platform that transforms how organizations manage and deliver on-site service. From dispatching the right technician with the right tools to the right location — to optimizing complex scheduling across thousands of mobile workers — Field Service empowers companies to deliver exceptional customer experiences in the field. With intelligent AI-driven scheduling, real-time mobile workforce enablement, asset and inventory management, and deep integration with the rest of the Salesforce Customer 360 platform, Field Service helps organizations in industries like Public Sector, Utilities, Manufacturing, Telecommunications, Medical Devices, and High Tech reduce operational costs, improve first-time fix rates, and turn field service into a competitive differentiator.
The Field Service Sales Specialist is responsible for driving the growth and adoption of Salesforce Field Service within Public Sector customers. This individual partners with Account Executives to identify, develop, and close Field Service opportunities, serving as the product and domain expert throughout the sales cycle. They bring deep knowledge of field service management — including workforce scheduling, mobile workforce enablement, asset management, and service operations — to help customers transform how they deliver on-site service.
We are looking for a driven and experienced Sales Specialist to join our Field Service go-to-market team. In this role, you will own the Field Service sales motion across a defined territory or set of Public Sector strategic accounts, partnering closely with Account Executives and Solution Engineers to identify, develop, and close Field Service opportunities. You are the go-to expert on the Salesforce Field Service platform, bringing deep product knowledge, operational domain credibility, and a track record of winning in complex, multi-stakeholder enterprise sales cycles.
Drive pipeline and revenue for Salesforce Field Service across Public Sector, owning the full sales cycle from discovery through close
Partner with Account Executives to identify field service expansion opportunities within existing Salesforce accounts and net-new prospects
Lead discovery and solution design conversations with operational leaders ( Service Operations, COO, Director of Field Operations) and IT/CX stakeholders
Deliver compelling, differentiated demos of Salesforce Field Service, including scheduling optimization, mobile worker experience, and Appointment Assistant
Develop and execute account strategies that articulate clear ROI around first-time fix rates, technician utilization, and field service cost reduction
Navigate competitive displacements against FSM-specific vendors Collaborate with the broader ecosystem — professional services, partners, and ISVs — to build winning proposals and customer success plans
Represent Salesforce Field Service at industry events, executive briefings, and customer advisory boards
7+ years of enterprise software sales experience, with at least 2–3 years focused on field service management, service operations, or workforce management solutions within Public Sector.
Preferred Experience: Deep familiarity with field service business processes tailored to government operations (e.g., public works, defense logistics, municipal asset management, or emergency response dispatch, Permitting/Inspections, Vehicle Asset Management)
Proven ability to sell into complex, multi-stakeholder environments spanning Operations, IT, Finance, and Agency Leadership
Experience navigating and winning competitive deals in the FSM market
Strong executive presence and ability to lead value-based conversations at the Public Sector Agency leader level (Agency Heads, CIOs, COOs, and Program Directors across Federal, State, or Local government)
Experience with Salesforce products is a plus; Salesforce Field Service expertise is a strong advantage
Prospecting skills and track record in articulating ROI
Works across multiple Core AE territories with product expertise, demos, and deal support
Planning and closing skills
BA/BS degree or equivalent experience; MBA a plus
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
The Services Sales Solutions Leads enable customers to transform into Agentic Enterprises - faster. We cast the vision for what's possible, design the framework that transforms the public sector customer experience, and ignite the velocity and influence that wins deals and launches missions.
Overview of the Role
Services Sales Solutions Leads (SSSLs) are critical strategic thought leaders who empower Public Sector customers to transform into Agentic AI Enterprises. Your primary responsibility is to help clients understand the "why" before the "how," partnering with executive stakeholders to design customized strategic roadmaps and business cases that unlock the full potential of AI. SSSLs drive the pre-sales motion by providing dedicated deal support to a pod of 1–5 sellers. The role is designed to prioritize high-impact sales enablement and pipeline conversion.
Operating with an intense bias for action, you move at war-like speed to match fast-moving mission requirements and dramatically accelerate deal velocity. In close alignment with Account Partners (APs), you will lead the pre-sales discovery process, utilizing ruthless prioritization to qualify deals early, mitigate delivery risks, and focus strictly on high-impact, high-value opportunities.
As the strategic connective tissue across the business, you will orchestrate internal subject matter experts to validate these solutions, translating an ambitious vision into simplified, outcome-based implementation proposals and tight, accurate Statements of Work (SOWs). You will own and execute "Vision to Value" sessions—pre-implementation strategy sprints focused on executive alignment, capability prioritization, and defining measurable KPIs.
In this role, your impact is measured by your ability to drive pipeline creation, influence bookings, scale our AI-first transformation, and capture positive AP feedback. Ultimately, you act as the strategic anchor for our engagements—building the transformation stories that win industry awards and seamlessly transitioning the executive vision to the delivery team to ensure rapid mobilization and eliminate downstream friction.
Your Impact
Strategic Customer Advisory & Engagement Shaping
Act as a trusted advisor to executive-level customers, developing narratives that articulate the execution plan and timeline of the transformation program.
Prescriptively shape large, complex, and transformational engagements, moving beyond stated requirements to recommend the right path for customer success.
Ensure business value is defined and realized by translating executive-level customer objectives into clear, executable implementation plans.
Uncover and articulate future opportunities to drive sustained customer value and Salesforce expansion.
Execute Phase 0 Frameworks: Conduct and execute strategic Phase 0 engagements for critical opportunities and complex or at-risk accounts to accelerate pipeline velocity and protect customer investments.
Cross-Functional Collaboration & Deal Strategy
Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap, and then co-presenting the value and strategic outcomes directly to the client.
Partner with Services Sales Solution Architects, Business Strategists and other relevant roles, as necessary, on comprehensive pre-sales discovery workshops, engaging functional stakeholders to understand the complete business challenge and desired outcomes.
Orchestrate Cross-Functional Collaboration: Serve as the strategic connective tissue between Sales, Architecture, and Leadership. Actively run cross-functional "Deal Clinics" to constructively stress-test strategies and reduce late-stage stalled deals.
Build Scalable, Reusable Assets: Focus strictly on high-impact asset creation over high-volume deck production ; build reusable, scalable pre-sales tools, methodologies and customer stories that enable Account Partners to effectively self-serve.
Setup Customers For Success
Contribute to high client satisfaction by ensuring the solutions you shape are set up for delivery success and align tightly with customer objectives.
Drive Strategic Account Health: Define customer objectives, mitigate delivery risks , and actively apply a disciplined Go/No-Go (GNG) process to ensure we enter the right deals, the right way.
Embed Innovation & AI: Adopt an AI-first framework. Integrate AI-powered tools to scale velocity and quality.
Key Performance Indicators & Success Metrics
Drive Pipeline & Bookings Impact: Measure success by your direct contribution toward regional revenue targets, specifically tracking pipeline generation and deal-win ratios accelerated through strategic pre-sales engagements.
Account Partner Alignment & Feedback: Actively participate in formalized GTM cadences and maintain strong satisfaction metrics driven by structured Account Partner (AP) feedback loops.
Champion AI & Brand Transformation: Lead the organization's "Innovation-First" approach by operationalizing AI tooling and leading customer evolution into Agentic Enterprises.
Eminence & Industry Recognition: Cultivate thought leadership by documenting high-fidelity, externally approved transformation stories to secure flagship Dreamforce features and win prestigious industry awards.
Required Qualifications
Minimum Experience: 10+ years’ experience delivering enterprise-level consulting services, with 7+ years focused on the Salesforce platform.
Industry Experience: 5+ years experience working directly with Public Sector customers, preferably inside Canadian Government orgs.
Project Leadership: 7+ years of deep enterprise-level project or program experience (SaaS preferred), utilized to inform accurate scoping and estimation.
Pre-Sales Leadership: Demonstrable experience leading the end-to-end discovery, solutioning, estimating, and SOW-creation process for multi-cloud, transformational programs.
Sales Collaboration: Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C-level executives.
Go-to-Market Support: Experience leading strategic scoping, proposal development, RFP responses, and executive-level presentations.
Platform Expertise: Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions.
Ideal Certifications: Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud certifications are strongly preferred.
Executive Presence: Extremely strong written and verbal communication skills, with a proven ability to build advisory relationships and establish credibility with executives.
Facilitation Skills: Demonstrated ability to influence a group audience, facilitate complex solutioning workshops, and lead executive-level discussions regarding roadmap and scope.
Analytical Skills: Excellent analytical, problem-solving, and conflict-resolution skills; adept at mediating conflict and fostering healthy dialogue during negotiation.
Business Acumen: A delivery-informed mindset with a deep understanding of cloud-based technologies and the ability to translate ambiguous business requirements into tangible, scoped solutions.
Commercial Acumen: Proficiency in deal architecture and pricing levers; demonstrated ability to manage discounting and lead commercial negotiations to maximize deal profitability.
Leadership: Proven ability to lead and mentor cross-functional teams and individuals, exercising discretion and latitude in reaching critical goals.
Logistics: Ability to travel will be required and varies based on client needs.
Education: Degree or equivalent relevant experience required (e.g., military experience, volunteer roles, work experience, etc.).
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
LI*Y
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The Mission
As the Enterprise Account Executive for our Data Foundation team, you are the spearhead for MuleSoft and Informatica in Greece. This isn't just a sales role; it’s a mission to build the "central nervous system" for Greece’s most influential enterprises.
You will operate as a proven hunter within a "scale-up" environment, backed by the global power of Salesforce. Your goal: drive net-new logo acquisition and strategic cross-sell, positioning our unified Data Foundation as the bedrock for AI + Data + CRM transformations.
Key Responsibilities
Territory Dominance: Build and execute a sophisticated territory plan for Greece, consistently delivering against high-growth ACV and consumption targets.
The "Hunter" Mentality: Convert whitespace into active opportunities. You will own the full cycle - from cold-opening Tier-1 accounts through executive networking to orchestrating multi-million-euro closures.
Salesforce Ecosystem Synergy: Master the "Power of One." Co-sell with Salesforce Core AEs, aligning Data Foundation (MuleSoft & Informatica) to the broader Salesforce Customer 360 vision.
Strategic Value Selling: Lead complex, value-based sales cycles. You won't just sell tools; you will challenge the status quo, lead with insights, and translate technical capabilities into board-level strategic outcomes.
Orchestration: Act as the "CEO of your territory," aligning Solution Engineers, Professional Services, and Partners to ensure customer success and deal momentum
The Track Record: at least 8 years of enterprise software sales with a hunter's DNA. You have a documented history of opening new accounts and overachieving multi-million-euro quotas in growth markets.
Domain Expertise: Strong grasp of integration/API trends (REST, event-driven, Microservices) and how they fuel AI and digital agendas. Knowledge of MuleSoft/ Informatica or adjacent middleware/data clouds is highly valued.
Salesforce Savvy: Experience co-selling or competing within the Salesforce ecosystem is a major plus. You understand how Data Foundation underpins AI Cloud and Data Cloud.
The Consultant: You are a value-based seller who can sit with a CIO or Head of Digital and map business pain to technical ROI/TCO justifications.
Language: Fluent Greek and fluent Business English are essential for C-suite engagement.
Mindset: You thrive in "scale-up" contexts—autonomous, resourceful, and capable of building structure where none exists.
What We Offer
Strategic Impact: The opportunity to build and scale the Data Foundation business in one of Salesforce’s most strategic EMEA growth regions.
Growth Environment: Access to world-class enablement, coaching, and a career path within the world’s #1 AI CRM company.
Elite Compensation: A competitive package with uncapped variable commissions and benefits aligned with a global market leader.
About the Role
This posting is inclusive of multiple levels.
The Solutions Architect, Salesforce Migrations is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.
This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform — accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field.
Note: By applying to this Solutions Architect, Salesforce Migrations role your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background.
You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology — with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.
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Forward Deployed Engineer
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
AI ENGINEER
Forward Deployed Engineer
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
About Salesforce
We're Salesforce, the #1 AI CRM, inspiring the future of business with AI + Data + CRM. Leading with our core values — Trust, Customer Success, Innovation, Equality, and Sustainability — we help companies across every industry blaze new trails and connect with customers in a whole new way.
This role sits within Salesforce's Analytics Organization, which powers an integrated analytics + AI experience across Salesforce Customer 360, Data Cloud, CRM Analytics (CRMA), Tableau Next, and Tableau Core.
About the Team
The CI/Build Systems & Developer Productivity Platform team is the "engineer's engineer" for Analytics. We build and operate the build infrastructure, CI/CD systems, and developer tooling that allow thousands of engineers across CRMA, Tableau Next, and Tableau Core to ship code safely and at high velocity — across one of the largest C++ codebases at Salesforce.
Our charter spans:
C++ build systems at scale — Bazel build graphs, hermetic and reproducible builds, distributed caching, remote execution, and C++ toolchains powering Tableau Core's analytics engines.
Polyglot CI/CD — orchestration, flaky-test reduction, build-failure triage, and automated releases across C++, Java, and JVM-based services.
Developer tooling — code-review automation, developer dashboards, build-metrics observability, and custom Starlark rules.
Infrastructure — highly available, scalable platforms supporting the full development lifecycle.
AI-for-developers — leveraging AI-assisted coding and workflow tools to compress developer cycle time.
Your Impact
As the Senior Software Engineering Manager for this team, you will lead a group of 8–12 engineers (MTS through LMTS) responsible for the compilation, testing, and release pipelines that underpin every line of code shipped by Analytics. You will be measured by the productivity, reliability, and developer experience your platform delivers to product teams across CRMA, Tableau Next, and Tableau Core.
Scope of ownership — important:
For CRMA, you own the full technical direction, multi-quarter roadmap, and architectural decisions for build, CI/CD, and developer-productivity investments — partnering with CRMA engineering leaders to shape outcomes end-to-end.
For Tableau Next and Tableau Core, technical direction is set by the US-based engineering Directors who own those product lines. In these areas, you operate as the people leader and execution owner in Bangalore: you hire, grow, and run the team; you deliver against the technical roadmap defined by those Directors; and you act as their trusted on-the-ground partner for staffing, prioritization, and follow-through.
This split lets you exercise full architectural ownership where it matters most for your charter (CRMA) while building deep partnership and influence with senior US leadership on the Tableau Next & Tableau Core side.
Responsibilities
People & Team Leadership
Hire, coach, and grow a high-performing team of 8–12 build/CI/developer-productivity engineers across levels (MTS → LMTS), including senior ICs and tech leads.
Run effective 1:1s, performance management, calibration, career development, and succession planning.
Foster a culture of ownership, technical excellence, customer empathy (your customers are other engineers), and inclusion.
Technical Direction — CRMA
Own the multi-quarter roadmap and architectural direction for CRMA's build, CI/CD, and developer-tooling investments.
Drive architectural decisions on CI orchestration, build acceleration, release automation, and AI-assisted developer workflows for CRMA.
Set the bar for reliability, scalability, and security of CRMA developer infrastructure; lead design reviews and own the hard technical calls.
Execution Leadership — Tableau Next & Tableau Core
Partner closely with US-based Directors who own Tableau Next and Tableau Core technical direction; translate their roadmap into staffed, sequenced, deliverable workstreams in Bangalore.
Lead day-to-day execution: planning, dependency management, design-review participation, and quality bar — under the technical strategy set by the Tableau Directors.
Be the trusted senior on-the-ground voice for those Directors: surface risks early, propose alternatives, and own delivery commitments.
Execution & Delivery (All Areas)
Plan and deliver against quarterly goals; manage dependencies across product teams, Salesforce-wide platform teams, and partner orgs.
Drive measurable improvements in developer velocity — build times, CI wait time, MTTR for build failures, flaky-test rate, release cadence.
Own on-call posture for developer-facing systems; ensure incident response, postmortems, and durable fixes.
Cross-Functional Partnership
Partner with product engineering, QA, DevOps, Security, and Release teams to understand pain points and prioritize the highest-leverage investments.
Represent Analytics-India in Salesforce-wide forums on build, CI, and developer productivity standards.
AI-First Engineering
Champion AI-assisted developer workflows; identify where LLM tooling can compress build/test/review cycles and ship those capabilities to the org.
Required Qualifications
Bachelor's or Master's in Computer Science or related field.
12+ years of software engineering experience, with 5+ years managing engineering teams (including managing senior ICs).
Demonstrated success shipping and operating developer-productivity, build, or CI/CD platforms at scale.
Strong hands-on technical depth in:
Industrial-grade build systems — Bazel (preferred), Buck,, CMake, or equivalent.
CI/CD orchestration — Jenkins, GitHub Actions, CircleCI, or similar.
C++ build systems and toolchains (compilers, linkers, hermetic/reproducible builds) — enough to partner credibly with the Tableau Core Directors.
Programming proficiency in at least one of C++, Python, Go, or Java — enough to review designs, debug production issues, and earn the trust of senior ICs.
Proven ability to define metrics, set goals, and drive measurable improvements in developer velocity and reliability.
Strong written-decision-making and stakeholder-management skills, with experience operating successfully under technical direction set by senior leaders — translating strategy into execution and influencing without owning the architecture.
Excellent communication; comfortable operating across geographies and time zones.
Preferred Qualifications
Hands-on experience scaling Bazel for large C++ monorepos — remote execution, distributed caching, custom Starlark rules, migration from CMake/Make.
Familiarity with containerization (Docker, Kubernetes) and infrastructure-as-code (Terraform).
Experience integrating AI/LLM tooling (Cursor, Claude Code, etc.) into engineering workflows.
Experience leading distributed teams across geographies, especially India US.
The Senior Technical Architect is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution, including knowing how to leverage AI development tools like Claude and GitHub Copilot to optimize code quality and accelerate design cycles. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background.
What You'll Actually Be Doing
Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Translate business requirements into well-architected solutions that best leverage the Salesforce platform, including identifying opportunities to embed autonomous AI capabilities using Agentforce
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation
Follow and help define coding standards while leading code reviews during projects to ensure quality, using tools like GitHub Copilot and AI coding assistants to enforce design patterns, optimize performance, and accelerate the delivery of custom code, integrations, and data migrations
Focus on Performance Evaluation & ROI by collaborating with customers to develop evaluation frameworks to measure AI performance and business value for their specific use cases
Maintain a target billable utilization aligned to the role
Ability to understand a project and deep dive to debug issues, leveraging AI diagnostics to interpret system logs and isolate performance bottlenecks quickly
From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects using AI tools to build prototypes rapidly
Liaise with Salesforce product teams to support client implementations
Travels to client sites for projects, estimated 50-75%
You're Our Person If...
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
14+ years of overall experience with a minimum of 8 years on the Salesforce platform
Expert level understanding of the Salesforce product suite, including Data Cloud, Industry Clouds, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and familiarity with Agentforce
Understanding of systems architecture and ability to design scalable performance-driven solutions, including using AI platforms to evaluate architectural scaling and load limits
Understanding of key design patterns and large data volume limitations and best practices, with experience using AI tools to model data distribution and analyze potential data skew risks
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth) and how to configure them securely
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.), utilizing AI platforms to parse third-party REST API documentation and map complex data schemas
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Experience with platform security capabilities (TLS, SSL)
Practical fluency using AI coding assistants and modern development ecosystems (e.g., Copilot, Cursor, Claude) to accelerate delivery, document technical architecture, and maintain a high standard of code quality
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Preferred Certifications:
Salesforce Certified Technical Architect (CTA)
Salesforce Application Architect or System Architect
Other relevant AI/ML, AI Specialist, or Cloud Architect certifications
The Power of MuleSoft & Informatica: Fueling the Agentic Enterprise
AI agents are actively reshaping how businesses automate decisions, orchestrate processes, and engage customers at scale. But AI agents are only as powerful as the data and integrations that fuel them. This is where MuleSoft and Informatica become mission-critical.
🚀 About The Role
Salesforce is looking for an exceptional Enterprise Account Executive to join our fast-growing Data Foundation team, focused on the MuleSoft & Informatica portfolio. This is a strategic, senior sales role — not a conventional tactical position.
Key Focus Areas
Own and grow a high-value enterprise territory
Drive complex deals with C-level executives
Define and execute Go-to-Market (GTM) strategy for your sector
Transform how enterprises leverage API management, integration platforms, and data connectivity
The majority of our field leaders are internal promotions: this role is a genuine career-defining opportunity.
📋 What You'll Be Doing
Strategic Sales Leadership
Proactively identify, qualify, and close a robust sales pipeline with focus on New Business acquisition
Conduct strategic prospecting with CTO/CIO, Engineering/IT Leaders, and senior business executives
Own and execute comprehensive account strategies to penetrate multiple business units
Relationship Building & Growth
Build and sustain strong, lasting C-level relationships that generate long-term expansion opportunities
Lead white space analysis and land-and-expand strategies within assigned accounts
Develop compelling business cases that clearly articulate ROI for enterprise integration and data connectivity challenges
Collaboration & Execution
Partner with Solution Architects/Engineers (Pre-sales) and work in close synergy with Professional Services team
Collaborate with ecosystem and channel partners to maximize deal size and scope
Forecast accurately and deliver regular business updates to leadership
Actively participate in Sales Enablement programs, advanced sales training, and leadership development initiatives
Required Experience
🎯 What You'll Bring
10+ years of enterprise B2B software sales experience in fast-paced, competitive market
Proven track record of exceeding quota targets in complex, high-stakes software sales roles
Demonstrated expertise in New Business acquisition and Greenfield territory development
Experience managing large, complex deals
Technical & Business Acumen
Strong understanding of API management, integration platforms, middleware, and data connectivity solutions
Ability to articulate business value of complex enterprise technology to both technical and executive audiences
Proven skill in building business and technical champions within large, matrixed organizations
Core Competencies
Consultative sales approach grounded in customer success and integrity
Collaborative team spirit with "company-first" mentality
Ability to manage complex, multi-stakeholder sales cycles spanning multiple business units
💡 Things We Love
Sales & Methodology Experience
Previous sales methodology training (MEDDIC, SPIN, Challenger Sales)
Familiarity with complex IT selling involving multiple stakeholders across global organizations
Understanding of enterprise architecture concepts, digital transformation, and cloud/hybrid integration patterns
Industry Knowledge
Previous experience with MuleSoft, Informatica, or similar integration and data management platforms
Background in technical solution architecture or management consulting in relevant sector
Experience with emerging technology adoption and AI-led transformation initiatives
Preferred Qualifications
Bachelor's or Master's degree in Business, Engineering, or related field
The Experience
Salesforce is building the next-generation Enterprise Knowledge Graph platform to power AI-driven experiences, agentic applications, semantic search, enterprise data discovery, and intelligent decision-making across the company. The platform serves as the foundational knowledge layer connecting enterprise data, business entities, ontologies, and relationships across multiple domains.
We are seeking both a Senior Member of Technical Staff (SMTS) and a Lead Member of Technical Staff (LMTS) to join our Enterprise Knowledge Graph and AI Engineering team.
The SMTS will serve as a senior engineer and core systems developer — heavily hands-on, developing, optimizing, and scaling core knowledge graph components, semantic pipeline workflows, and AI-powered frameworks. You will partner with Lead and Principal Engineers to implement technical designs and build production-ready scalable systems that support agentic AI use cases across the enterprise.
The LMTS will serve as a hands-on technical lead, systems designer, and ontology engineer — designing, building, and scaling core knowledge graph infrastructure, semantic schemas, and AI-powered developer frameworks. You will partner closely with Principal Engineers, Product Management, Ontology experts, and Data Engineering teams to turn high-level engineering visions into production-ready scalable foundations.
Both roles will actively implement and drive AI-powered engineering tools and developer platforms that improve engineering productivity, software quality, and delivery velocity across the organization.
What You'll Actually Be Doing
Design & Implement: Build and scale Salesforce's Enterprise Knowledge Graph platform components, focusing on performance, data throughput, system reliability, high availability, and robust data integrity. (LMTS: Lead hands-on design and implementation of platform subsystems; SMTS: Write high-quality, production-grade code.)
Graph & Ontology Engineering: Develop graph data models, write complex graph queries, and construct scalable data pipelines to ingest and map structured and unstructured data to enterprise ontologies and taxonomies. (LMTS: Also design enterprise ontologies, taxonomies, semantic layers, entity resolution frameworks, graph APIs, and vector search capabilities to support advanced RAG and agentic workflows.)
Semantic Routing: Write and maintain Python-based semantic routing frameworks to parse, classify, and dynamically direct incoming queries to the appropriate knowledge graph indexes or vector databases. (LMTS: Design, optimize, and productionize routing frameworks at enterprise scale, steering queries to appropriate knowledge graphs, ontology sub-graphs, or vector databases.)
AI Tooling & Automation: Build, integrate, and leverage AI-powered developer tools and engineering automation platforms utilizing ecosystems such as Claude, Cursor, Windsurf, AI Agents, and Model Context Protocol (MCP) frameworks. (LMTS: Also develop, deploy, and optimize these tools; drive strategy and productionization.)
Data Integration: Build scalable data pipelines and engineering patterns to ingest, transform, and orchestrate structured, unstructured, and third-party data sources into graph-based platforms mapped tightly to enterprise ontologies.
Feature Ownership & Technical Execution: Own the technical execution of specific platform features from concept through design, coding, testing, and production deployment. (LMTS: Also translate high-level technical visions and roadmaps into concrete system blueprints, ontology schemas, and execution plans.)
Code Quality & Rigor: Participate heavily in code reviews, write comprehensive automated unit/integration tests, and ensure adherence to engineering standards and operational best practices.
Technical Mentorship: Provide technical guidance and mentorship to engineers on the team. (SMTS: Mentor MTS and Associate engineers. LMTS: Provide day-to-day guidance, code reviews, and design direction to SMTS, MTS, and associate engineers, fostering a culture of technical rigor and operational maturity.)
Cross-Functional Collaboration: Work closely with Lead/Principal Engineers, Product Managers, and Data Engineering teams to deliver robust features aligned with broader enterprise AI priorities. (LMTS: Also partner with PMTS engineers and Ontology governance boards to ensure alignment with AI infrastructure standards.)
Evaluate & Innovate (LMTS): Conduct deep-dive evaluations of emerging graph technologies, ontology modeling tools, semantic reasoning frameworks, vector databases, and AI tooling to continuously modernize the platform.
You're Our Person If...
SMTS
Experience: 8+ years of hands-on software engineering experience in development, data engineering, distributed systems, or enterprise data platforms.
Education: A related technical degree required.
Core Programming: Expert-level coding skills in backend ecosystems, with strong fluency in Python and standard object-oriented/functional programming languages.
Semantic Routing & AI: Hands-on experience developing and deploying custom semantic routers using Python (leveraging native embeddings, LangChain, or mathematical logic like cosine similarity) alongside RAG architectures, vector search platforms, and AI workflows.
Graph & Ontology Fundamentals: Solid experience working with graph databases and semantic web concepts (e.g., Neo4j, RDF/OWL, SPARQL, property graphs) and mapping data to structured taxonomies.
Developer Tooling: Practical experience configuring, testing, or integrating AI-assisted engineering tools or automation workflows (e.g., Claude, Cursor, Windsurf, GitHub Copilot, or MCP frameworks).
Distributed Systems & Cloud: Proven experience building applications on cloud-native systems (AWS, GCP, or Azure) utilizing microservices, REST/gRPC APIs, and event-driven data streaming (e.g., Kafka).
Delivery: Track record of owning and successfully delivering complex features in an agile, production-scale environment.
LMTS
Experience: 10+ years of hands-on experience in software engineering, data engineering, distributed systems, or enterprise data platforms.
Education: A related technical degree required.
Ontology & Graph Expertise: Solid, hands-on experience designing and building Knowledge Graph platforms, formal ontologies, semantic models, taxonomies, or enterprise metadata management systems.
Tooling & Ecosystems: Strong hands-on experience with graph technologies and ontology engineering tools (e.g., Neo4j, TopQuadrant, Protégé, RDF/OWL, SPARQL, SHACL, property graphs) and semantic reasoning frameworks.
AI & Retrieval: Proven experience implementing graph-powered AI solutions, vector search platforms, Retrieval-Augmented Generation (RAG) architectures, and orchestrating agentic workflows.
Semantic Routing Mastery: Demonstrated hands-on experience designing, optimizing, and productionizing custom semantic routers using Python (leveraging native embeddings, LangChain, semantic-router, or specialized mathematical logic like cosine similarity) to decouple intent handling from expensive LLM calls.
Developer Automation: Experience deploying and integrating AI-assisted engineering tools or automation workflows using ecosystems like Claude, Cursor, Windsurf, GitHub Copilot, or MCP frameworks.
Backend & Cloud: Strong experience with cloud-native system designs (AWS, GCP, or Azure), distributed systems, microservices, and high-throughput event-driven systems.
Leadership: Demonstrated experience leading feature teams, guiding technical execution, and mentoring mid-to-senior level engineers.
Even Better If...
SMTS
Master's degree in Computer Science, Artificial Intelligence, Data Science, or a related technical field.
Familiarity with ontology validation frameworks (e.g., SHACL) and data quality governance.
Experience building integrations with data platform environments like Salesforce Data Cloud or enterprise CRM metadata architectures.
Experience optimizing low-latency applications and heavy-throughput vector search lookups.
Passion for engineering automation and driving personal/team velocity via advanced AI development tools.
LMTS
Master's degree in Computer Science, Artificial Intelligence, Data Science, or a related technical field with a focus on Semantic Web or Knowledge Representation.
Direct experience integrating platforms with Salesforce Data Cloud, CRM platforms, or metadata-driven system designs.
Experience with semantic routing at enterprise scale, high-throughput enterprise search systems, and graph-powered recommendation engines.
Deep familiarity with advanced ontology governance, federated knowledge management, and data contract alignment.
Proven track record of optimizing engineering team velocity through the tailored implementation of AI developer tooling.
About the Role
The Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.
This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform — accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field.
Note: By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background.
What You'll Be Doing
Customer Engagement & Value Delivery
Lead end-to-end customer migration engagements — owning technical delivery, project health, and successful go-live outcomes.
Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.
Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.
Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account.
Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions.
Strategic Partnerships & Tooling
Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion — reducing manual effort and compressing delivery timelines.
Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality.
Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.
Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption.
Technical Expertise & Incident Response
Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence), Revenue Cloud (CPQ/Billing), or Tableau.
Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.
Act as the technical point of contact during major migration incidents — coordinating with Engineering and Product to protect the customer's operations during cutover phases.
Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.
What We're Looking For
Required Qualifications
8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations.
Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.
Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations.
Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery.
Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau).
Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.
Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications
Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist).
Prior experience as an individual contributor leading multi-million dollar transformation engagements.
Salesforce AI Associate or Agentblazer certifications.
What's in It for You
You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology — with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.
*LI-Y
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AI is only as intelligent as the data it can access. As a Data Foundation Account Executive, you sit at the epicenter of the most significant shift in enterprise tech: The Agentic Revolution. You aren't just selling software; you are architecting the Data Foundation that makes autonomous agents possible.
The Data Foundation is Salesforce's integrated solution combining MuleSoft (API-led connectivity and integration) and Informatica (enterprise data management, quality, and governance) - unified with Salesforce Data Cloud to create a single, trusted data layer for AI. Together, these capabilities eliminate the fragmented systems and data silos that hold enterprise AI back.
As a Data Foundation AE, you own both MuleSoft and Informatica as part of your portfolio. By unifying MuleSoft's connectivity, Informatica's data management depth, and Salesforce Data Cloud's scale, you empower CIOs to move past simple chatbots and deploy AI agents that actually act across the entire enterprise.
Why This Role?
The Prime Position: As a Data Foundation AE, you carry quota for both MuleSoft and Informatica - covering both products in full.
The Unfair Advantage: You'll sell the #1 priority for every 2026 C-suite executive: turning "static data" into "agentic action" - with a portfolio no competitor can match.
The Power Trio: You are at the center - bringing together MuleSoft for API-led integration and Informatica for deep data management and quality, while partnering with Data Cloud to deliver at scale. Together, you ensure customers bridge the "Data Gap" that holds AI back.
As a Data Foundation AE, you are the strategic lead for the foundational layer of the Salesforce ecosystem. You don't just sell connectivity or data management; you sell the integrated infrastructure - MuleSoft + Informatica - that makes modern enterprise intelligence possible.
What You'll Actually Be Doing
Own the Data Foundation Mandate: You carry quota for both MuleSoft and Informatica and are responsible for driving ACV across both products. Your primary objective is to position the Data Foundation as the essential layer for every AI initiative.
Lead "Data Foundation" Discovery: You will lead deep-dive sessions with CIOs and Data Architects to uncover the fragmented systems and data quality issues holding their AI back. You'll articulate how a MuleSoft + Informatica-led foundation is the only way to build a secure, future-proof AI roadmap.
Orchestrate the Ecosystem: You are the "quarterback." You commercially engage with both MuleSoft and Informatica, while partnering with technical specialists across each product to solve complex data gravity problems — ensuring the Data Foundation delivers as one unified solution.
Identify "AI-Ready" Whitespace: You will hunt for high-value use cases across both products. You'll show a CIO, Head of Operations, or CFO how MuleSoft's integration layer and Informatica's data management capabilities combine to automate workflows and prep the enterprise for an autonomous future.
Value-Based Outcomes: You'll spend your day translating technical connectivity and data management capabilities into high-level business ROI. You'll prove that without a robust Data Foundation - built on MuleSoft and Informatica - an enterprise's AI and Data investments cannot succeed.
You're Our Person If...
Sales Experience: 2+ years of full cycle sales experience, ideally with some exposure to SaaS or technology solutions
SMB Customer Focus: Experience working with small business owners or key decision-makers, with the ability to build trust quickly and guide customers through a more consultative buying process
Tech Solutions Aptitude: Familiarity with software, cloud, or platform solutions - you don't need to be a developer, but you're comfortable having conversations about technology and learning fast
Business Acumen: Ability to connect a customer's day-to-day challenges to tangible business outcomes like saving time, reducing costs, or growing revenue
Collaborative Mindset: Comfortable working across teams - you know when to loop in a specialist and how to keep a deal moving with multiple people involved
AI & Data Curiosity: A genuine interest in how AI tools are changing the way small businesses operate. You're excited to learn and share what's possible
Adaptability: You thrive in a fast-paced environment, manage a high volume of accounts, and can prioritize effectively without losing the personal touch
Experience Considered Holistically: We evaluate candidates based on the full picture - work experience, volunteer roles, military service, entrepreneurship, and other leadership experience all count
Location: Close proximity to office hub required; role is 4 days on-site per week
The Experience:
Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals and there are teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector, Professional Services, Slack, Mulesoft, Tableau, Marketing Cloud, Specialization Cloud, Enterprise Corporate Sales and .ORG (Non Profit & Education).
In addition, we have Core Teams that sell the entire Salesforce Platform and our Co-Prime teams specialize in a specific cloud solution including but not limited to Service Cloud, Marketing Cloud, Commerce Cloud, Heroku or Quip.
Commercial Business Unit:
Mid Commercial (201 - 1000 employees)
General Commercial (1001 - 4500 employees)
Enterprise Business Unit:
Enterprise Corporate Sales (growing and managing subsidiaries within the Enterprise Parent accounts)Select (4501 - 10000 employees)
Key (10001+ employees)-Strategic, Strategic Enterprise, Summit (Named Accounts)
What You'll Actually Be Doing
As a Data Foundation Sales Leader, you will be managing and developing a team of Account Executives responsible for the Data Foundation Business (MuleSoft and Informatica). You will participate and lead in client and prospect meetings as well as work cross-functionally with internal partners and corporate resources as required. You will be responsible for ongoing mentoring and development of the sales team which includes recruiting, hiring and training new team members on the sales process. In this role you will report on sales activity and forecast to senior sales management.
Your Impact:
The teams you lead here at Salesforce will directly impact the growth of our overall organization. You will be masterful in client engagement and impact how your customers do business in an innovative environment. You will coach your team to develop in their careers, and inspire your team to do the best work of their life.
Provide support and mentorship to direct reports by participating and leading in client and prospect meetings or engaging other corporate resources as required
Recruit, hire, and train a high-performing sales team
Coaching direct reports on strategies to drive sales wins
Accurate reporting on sales activity and forecasting to senior sales management
Consistent monitoring of the sales activity of the team, and tracking of results
Drive demand generation and customer engagement initiatives
Leading initiatives to drive customer awareness and engagement
Develop and implement successful sales campaigns
Engaging at C-level in enterprise customer organizations
Work cross-functionally with internal partners and corporate resources for consistent processes and a successful team
You're Our Person If...
Requirements vary by segment, typically requiring 2+ years of leadership experience managing at least seven quota-carrying sales reps. A Bachelor's degree is strongly preferred.
Shown successful experience in leading Account Executives
Strong track record of building and managing successful teams
Excellent executive presentation and negotiation skills
Excellent negotiation skills
A self-starter that can thrive in a fast paced environment
Even Better If...
Across all Sales Leaders, we are looking for the following attributes:
Exceptional leadership, coaching, and mentoring abilities
Results-driven with the ability to thrive in fast-paced, collaborative teams
Strong consultative selling and communication skills
Trusted advisor capable of influencing a "win as a team" culture
Experience in the SaaS/IaaS/PaaS space
Prior experience working within the Software/Infrastructure/Platform (SaaS, IaaS, PaaS) space
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Salesforce recherche un Senior Account Executive pour piloter le développement d'un portefeuille de comptes stratégiques au sein de notre équipe à Nantes (mode hybride). Ce poste est centré sur la vente consultative de l'ensemble de la plateforme Salesforce, en accompagnant les entreprises dans leur transformation digitale grâce à des solutions basées sur la valeur.
Pour bâtir les meilleures stratégies, vous collaborez étroitement avec les experts produits et les équipes techniques, incluant les architectes de solutions et les ingénieurs commerciaux chevronnés. Vous évoluez au sein d'une culture d'entreprise forte, entièrement basée sur la confiance mutuelle, la réussite de nos clients et l'innovation constante.
Vos missions :
Agir en tant que conseiller de confiance en plongeant au cœur des enjeux business de vos clients pour co-construire des solutions adaptées à leurs objectifs stratégiques.
Commercialiser l'intégralité de l'écosystème Salesforce pour identifier de nouveaux cycles de vente et maximiser la valeur générée chez vos clients.
Diriger des équipes transversales (ingénieurs avant-vente, services professionnels, partenaires) pour répondre à des problématiques complexes.
Construire des relations durables avec les décideurs seniors au sein des organisations ciblées.
Profil recherché :
Expérience confirmée dans la vente consultative de logiciels SaaS / AI ou de solutions technologiques complexes en cycle long, avec une bonne maîtrise de l'anglais professionnel.
Capacité éprouvée à diriger des équipes étendues et à influencer au niveau C-Level.
Expérience solide dans la gestion de projets transverses et la résolution de problèmes business complexes en environnement collaboratif.
Le "Plus" qui fera la différence :
Maîtrise des méthodologies de vente et gestion de comptes stratégiques (ex : MEDDIC, Challenger, etc.).
Historique d'atteinte et de dépassement des quotas de vente (Overachiever).
Capacité démontrée à bâtir des analyses de rentabilité (business cases) percutantes pour le C-Level.
Esprit créatif et forte orientation vers la résolution de problèmes complexes.
Start Date: September 8, 2026
Relocation is not provided for this opportunity.
The Experience
As a Business Development Associate at Salesforce, you aren't just starting a career in sales. You are joining the World's #1 AI CRM and the platform powering the Agentic Enterprise with Agentforce to redefine how business is done. This role is a unique hybrid of inbound/outbound prospecting and sales operations, designed to give you a competitive advantage from day one.
You will work alongside experienced sales leaders in our SMB business, learning to drive pipeline growth, leverage cutting-edge AI tools, and optimize the workflows that power a high-performing sales team. Successful completion of this 3 to 5 month program positions you to advance directly into the Sales Development Representative role with a technical and operational edge that sets you apart.
We hire driven individuals who are energized by the pace and impact of a client-facing sales career and are ready to grow in a fast-paced environment. You will be supported by a team built on trust and innovation, with continuous mentorship and collaborative problem-solving to help you bring your full self to work and make a tangible impact.
What You’ll Actually Be Doing
You’re Our Person If
Even Better If...
This position is ineligible for visa sponsorship
Are you a Solution Engineer, Technical Architect, or Solution Architect who's passionate about Field Service? Do you want to help change the way the world's leading companies manage their frontline workers, assets, and operations? If so — come join us.
The Field Service Product Specialist is a product technical specialist embedded within Salesforce's Field Service GTM organization. You are the technical heart of the Field Service sales motion — partnering with Account Executives to win complex enterprise deals by deeply understanding customer operations and architecting transformative solutions using Salesforce Field Service, Agentforce, and related technologies.
This is not a traditional SE role. You will own the technical vision from first discovery call to deal close, building customer champions, proving business value through hands-on proof of concepts, and driving Agentforce-powered Field Service deployments at scale. You will also own post-sale adoption metrics — your success is measured in ACV and monthly active usage, not just closed deals.
If you love Field Service, live for the technical win, and want to be part of a team building the future of agentic enterprise operations — this role is for you.
Lead end-to-end technical sales motions — from discovery and solution design to demo, proof of concept, and deal close
Conduct executive-level product demonstrations and architecture presentations to C-suite and VP-level stakeholders at enterprise accounts
Lead technical design sessions, designing domain-specific Field Service workflows and architectures aligned to customer business objectives
Build and execute hands-on proof of concepts leveraging Salesforce Field Service, Agentforce, and mobile and scheduling capabilities
Translate complex business requirements into solution architectures and roadmaps that deliver measurable operational outcomes
Drive customer adoption and usage growth post-sale in partnership with Customer Success — your impact is measured in ACV and monthly active users
Develop technical champions within customer organizations and establish long-term credibility with both technical and executive stakeholders
Partner cross-functionally with AEs, CSMs, Product, and Professional Services to ensure seamless customer journeys
Provide competitive intelligence and positioning — know the Field Service landscape and articulate why Salesforce wins
Travel to customer sites, field events, and team meetings up to 25–50% of the time
7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture — with a focus on field service, mobile workforce, or asset management
Deep expertise in Salesforce Field Service (FSL) including scheduling optimization, mobile capabilities, and asset management configuration; or equivalent hands-on experience with a competing field service platform (e.g., IFS, ServiceNow FSM, SAP Field Service, ServiceMax, or Microsoft Dynamics 365 Field Service) will be considered in lieu of direct FSL experience
Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
Strong executive presence — comfortable delivering demonstrations and technical recommendations to C-suite and VP-level audiences
Demonstrated ability to manage technical due diligence and risk assessment in complex deal cycles
Familiarity with integration technologies relevant to field service environments (APIs, middleware, IoT)
Willingness to travel 25–50%
Salesforce certifications (Field Service Consultant, Application Architect, or System Architect)
Industry background in utilities, manufacturing, healthcare, or telecommunications
Familiarity with Agentforce, AI-driven scheduling, or agentic workflow automation
Experience in or alongside customer success, professional services, or consulting
Track record of building customer champions and technical trust in enterprise accounts
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 10+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
Employee Success (ES) is made up of human resources (HR) professionals who come together to continue to build Salesforce with a goal of helping our employees do the best work of their lives. In Employee Success, we attract and retain the top talent critical to building out our organization with the Ohana style treatment. Whether we are recruiting the next great candidate for our company, building out new programs, or refining our current operations, Employee Success is passionate about the design, development, and delivery of a world-class employee experience, which allows Salesforce to deliver a world-class customer experience in the market. The Senior Benefits and Leave of Absence (LOA) Specialist provides benefit and leave of absence administration and employee support within a People Services (Shared Services) function for the United States and Canada. This role leverages best practices and consistency in
process design to ensure accurate and impactful application of benefit and leave programs and procedures while remaining true to Salesforce culture.
Responsibilities:
Customer Service
Serve as the primary liaison between Benefit and LOA vendors and Salesforce employees.
Interpret and apply understanding of Employee Benefits, Leave of Absence, Salesforce policies and practices, and other regulations to provide advice, guidance, and clarification for employees.
Maintain proper case management by utilizing team dashboards to ensure a timely and accurate responses that are based on Salesforce key performance indicators (KPIs).
Ability to identify trends in the case management system with the assistance of our Data Partner and create training opportunities for the T1 team and SMEs.
Partnership & Collaboration
Function as a thought partner with global stakeholders to create seamless, end-to-end employee experiences for complex, highly visible Benefit and LOA Programs.
Consult with Benefits/LOA COE, Payroll, ESBPs, and Salesforce legal counsel, as necessary.
Partner with Health & Safety and our Workers’ Compensation vendor to assist employees with Workers’ Compensation claims.
Project Duties
Manage and/or participate in special projects/programs requiring Benefit and LOA department stakeholder input.
Work with global partners to ensure a global Salesforce approach when working on global projects
Lead User Acceptance Testing for system enhancements.
Continuous Improvement
Assist the business to form/improve process and systems solutions that embed scalable frameworks/methodologies to satisfy both tactical and strategic business needs.
Leverage Basecamp knowledge to identify trends and recommend solutions for Benefit and LOA-related matters to aid in Tier 0 and Tier 1 resolution.
Ownership of updating/net new internal and external articles to ensure accuracy of information as it pertains to year over year and process changes.
Requirements:
1-3 years experience in human resources, including benefit and leave of absence administration and vendor management.
Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
Prior experience working in a centralized human resource function preferred.
Ability to build, develop, implement, and engage in new service delivery approaches.
Demonstrated ability to navigate successfully within ambiguity, multiple priorities, and a constantly changing environment.
Adept understanding of client motivations and business pain points; leverages inputs to influence business decisions.
Experience working in a high volume, fast-paced environment, preferably in a high growth technology company.
Ability to make decisions guided by policies, practices, procedures, and business plan.
Uses best practices and knowledge of internal or external business issues to improve delivery of services.
Works independently and collaboratively; receives moderate guidance on day-to-day work and deliverables.
SHRM Certification recommended
The Experience
AI is only as intelligent as the data it can access. As a Data Foundation Account Executive, you sit at the epicenter of the most significant shift in enterprise tech: The Agentic Revolution. You aren't just selling software; you are architecting the Data Foundation that makes autonomous agents possible.
The Data Foundation is Salesforce's integrated solution combining MuleSoft (API-led connectivity and integration) and Informatica (enterprise data management, quality, and governance) - unified with Salesforce Data Cloud to create a single, trusted data layer for AI. Together, these capabilities eliminate the fragmented systems and data silos that hold enterprise AI back.
As a Data Foundation AE, you own both MuleSoft and Informatica as part of your portfolio. By unifying MuleSoft's connectivity, Informatica's data management depth, and Salesforce Data Cloud's scale, you empower CIOs to move past simple chatbots and deploy AI agents that actually act across the entire enterprise.
Why This Role?
The Prime Position: As a Data Foundation AE, you carry quota for both MuleSoft and Informatica - covering both products in full.
The Unfair Advantage: You'll sell the #1 priority for every 2026 C-suite executive: turning "static data" into "agentic action" - with a portfolio no competitor can match.
The Power Trio: You are at the center - bringing together MuleSoft for API-led integration and Informatica for deep data management and quality, while partnering with Data Cloud to deliver at scale. Together, you ensure customers bridge the "Data Gap" that holds AI back.
As a Data Foundation AE, you are the strategic lead for the foundational layer of the Salesforce ecosystem. You don't just sell connectivity or data management; you sell the integrated infrastructure - MuleSoft + Informatica - that makes modern enterprise intelligence possible.
What You'll Actually Be Doing
Own the Data Foundation Mandate: You carry quota for both MuleSoft and Informatica and are responsible for driving ACV across both products. Your primary objective is to position the Data Foundation as the essential layer for every AI initiative.
Lead "Data Foundation" Discovery: You will lead deep-dive sessions with CIOs and Data Architects to uncover the fragmented systems and data quality issues holding their AI back. You'll articulate how a MuleSoft + Informatica-led foundation is the only way to build a secure, future-proof AI roadmap.
Orchestrate the Ecosystem: You are the "quarterback." You commercially engage with both MuleSoft and Informatica, while partnering with technical specialists across each product to solve complex data gravity problems — ensuring the Data Foundation delivers as one unified solution.
Identify "AI-Ready" Whitespace: You will hunt for high-value use cases across both products. You'll show a CIO, Head of Operations, or CFO how MuleSoft's integration layer and Informatica's data management capabilities combine to automate workflows and prep the enterprise for an autonomous future.
Value-Based Outcomes: You'll spend your day translating technical connectivity and data management capabilities into high-level business ROI. You'll prove that without a robust Data Foundation - built on MuleSoft and Informatica - an enterprise's AI and Data investments cannot succeed.
You're Our Person If...
Sales Experience: 2+ years of full cycle sales experience, ideally with some exposure to SaaS or technology solutions
SMB Customer Focus: Experience working with small business owners or key decision-makers, with the ability to build trust quickly and guide customers through a more consultative buying process
Tech Solutions Aptitude: Familiarity with software, cloud, or platform solutions - you don't need to be a developer, but you're comfortable having conversations about technology and learning fast
Business Acumen: Ability to connect a customer's day-to-day challenges to tangible business outcomes like saving time, reducing costs, or growing revenue
Collaborative Mindset: Comfortable working across teams - you know when to loop in a specialist and how to keep a deal moving with multiple people involved
AI & Data Curiosity: A genuine interest in how AI tools are changing the way small businesses operate. You're excited to learn and share what's possible
Adaptability: You thrive in a fast-paced environment, manage a high volume of accounts, and can prioritize effectively without losing the personal touch
Experience Considered Holistically: We evaluate candidates based on the full picture - work experience, volunteer roles, military service, entrepreneurship, and other leadership experience all count
Location: Close proximity to office hub required; role is 4 days on-site per week
We are seeking a dynamic and motivated Tableau Account Executive to join our team in our Dublin office, focusing on the SMB segment across the CEE region. As a Tableau Account Executive, you will play a pivotal role in driving revenue growth through strategic sales initiatives and fostering strong relationships with clients.
Responsibilities:
Develop and execute a comprehensive sales strategy to meet and exceed revenue targets within the ESMB segment across the CEE region
Identify and prospect new business opportunities while maintaining and growing existing accounts.
Collaborate with cross-functional teams including partners, solution engineers, and other Salesforce teams to ensure a seamless customer experience.
Conduct product demonstrations and presentations to potential clients, showcasing the value proposition of Tableau's solutions.
Negotiate contracts and close deals, ensuring favorable terms for both the client and Tableau.
Stay informed about industry trends, competitor activities, and market developments to effectively position Tableau's offerings.
Required Experience:
Prior sales experience in a quota-carrying role, with a proven track record of meeting or exceeding targets. Experience in SaaS sales is preferred but not mandatory.
Strong communication and interpersonal skills, with the ability to build rapport and credibility with clients at all levels.
Strategic thinker with excellent problem-solving abilities and a results-driven mindset.
Self-motivated and proactive with a passion for driving business growth and delivering exceptional customer experiences.
Fluency in English is required, Russian langauge a plus
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
*LI-Y
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Tableau Account Executive - SMB - CEE Region", "Job_Requisition_Primary_Location": "Ireland - Dublin", "Job_Requisition_Ref_ID": "JR347365", "Time_Type": "Full time", "Countries": [ "Ireland" ], "Regions": [ "Dublin" ], "Locations": [ "Dublin" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Illinois---Chicago/Industry-Success-Architect_JR347838", "External_Job_Posting_Start_Date": "2026-08-03", "Job_Description": "Location: Chicago, Indianapolis, Atlanta, Seattle
Cloud Success is a specialized team within Customer Success, bringing together technical architects, customer support engineers, and product advisors. This team delivers expert guidance on optimizing and demonstrating Salesforce technology to drive long-term business success, in addition to resolving technical issues.
Success Architects are a pivotal part of the Cloud Success team, supporting Salesforce’s most critical and strategic customers. They provide expert guidance on solution design, focusing on scalability, security, and adherence to standard methodologies. By assessing system performance, they help to optimize efficiency and reliability while proactively identifying risks and recommending improvements to maintain technical health. Success Architects empower businesses to maximize their Salesforce investment by aligning technology with core business goals.
The Industry Success Architect collaborates across Customer Success and the Product organization to drive long-term customer solutions. This includes resolving immediate technical challenges with support engineers while identifying root causes, partnering with customer success managers on strategic guidance and long-term technology health, and liaising with product teams to surface customer feedback for product improvements.
As an Industry Success Architect, you will specialize in multiple Industry Clouds with primary, secondary, and tertiary areas of expertise. You will:
Multi-Cloud Aptitude Required: We are looking for individuals with expertise spanning multiple Industry Clouds (Primary, Secondary, and Tertiary) from the following list. Prioritization of these clouds is geographically diverse, but we are primarily seeking skills in:
Common Known Modules/Components
Language:
Desired Technical Skills:
Overview of the Role
Come join Salesforce and a team at the heart of driving healthy and successful revenue growth! As a Deal Desk Manager, you will be responsible for delivering deal structuring and pricing support for our AMER sales verticals. You will focus on mitigating risks and finding improvement opportunities within both complex transactions and more broadly within sales territories by leveraging the power of data driven insights. You will also generate and drive solutions that help our Deal Desk and deal processes scale to support the constantly evolving needs of our business.
Responsibilities
Required Qualifications
Preferred Qualifications
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Customer impact from day one. Strategic clarity and Execution that sticks.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
Technical depth required. Architectural judgment expected.
Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Senior Forward Deployed Engineer If…
Your fluent in German and English
You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You're excited to travel ~25% of the time, embedded with customer engineers.
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
As the Manager of Emerging Talent for the AI Builder Program, you will lead, mentor, and scale a high-caliber team of AI-native graduates, and bring a completely fresh approach to problem-solving.This is not a traditional engineering management role; it is a frontier-pushing leadership position designed to channel that native AI mindset into boundary-breaking, real-world customer transformations. It is a blend of people leadership, technical direction, consulting mentorship, and program development - with an exciting focus on pioneering AI approaches to delivering extraordinary outcomes.
We are looking for a strong people leader with reasonable technical fluency to guide and develop a team of new computer science graduates. In this role, you will focus on people leadership and business mentorship, helping your team navigate their early careers while ensuring operational excellence. You will confidently engage with customers across a diverse cross-section of accounts (from Mid-Market through Enterprise Strategic) and serve as a strategic partner
Your primary mission is to translate their unique, intuitive relationship with AI into enterprise-grade success and translate academic computer science excellence into real-world, customer-facing success. You will help your team navigate the frontier of generative AI and Agentforce, architect agent reasoning, and confidently engage with customers to drive business transformations. Additionally, you will play an active role in driving the architecture and execution of our Grad Builder Program, overseeing projects, managing development plans, and delivering advanced technical and consultative training.
Channel AI-Native Superpowers: Champion and harness the unique, fast-paced 'group chat' collaboration styles and intuitive AI habits of recent graduates, turning their fresh perspectives into a competitive advantage for our delivery teams.
Manage & Mentor: Act as the direct people manager for a cohort of Emerging Talent AI Builders. Deliver regular 1:1s, performance reviews, career development planning, and compensation management.
Bridge the Gap: Help AI natives pivot from 'building experimental side projects' to deploying production-grade, secure, and ethical enterprise software, showing them how to scale their boundary-pushing ideas responsibly.
Consulting Coaching: Teach technical grads how to "translate tech into business value." Coach them on active listening, stakeholder management, discovery sessions, presentation skills, and handling pushback from customers.
Cultivating Belonging and Long-term Engagement: Establish a vibrant, inclusive atmosphere. Provide guidance through the specific challenges of early-career excellence, including managing rapid advancement paths, addressing imposter syndrome, and meeting the distinct professional needs of high-potential recent graduates.
Agentforce Guardrails: Guide graduates through the design of agentic reasoning, prompt engineering, and tool calls. Ensure they are evaluating AI outputs with strict engineering rigor rather than trial-and-error.
Technical Coaching: Support Graduates in building scalable and secure agentic solutions. Act as an internal technical sounding partner when a Graduate encounters roadblocks, ensuring they are equipped to succeed.
Pioneer Continuous Upskilling: Foster an active, experimental lab culture where testing the absolute limits of generative AI and Agentforce is celebrated. You will use insights gained from your cohort's rapid experimentation to feed back into the broader organization's upskilling initiatives.
Project Matching & Bench Management: Oversee the pipeline of customer work, strategically pairing Grads with projects that stretch their technical capabilities while balancing business needs.
Development Milestones: Build, track, and optimize a 12-to-24-month competency matrix detailing when a Grad is expected to master specific technical tracks (e.g., Real-Time Infra) and consulting pillars.
University Recruiting Partner: Collaborate with the University Recruiting team to interview, assess, and attract top-tier Computer Science talent from target universities.
You have a deep background in computer science or software engineering. You understand object-oriented programming, data structures, and the current landscape of LLMs/prompt engineering.
You are a seasoned consultant or customer-facing tech lead. You know how to read a room, handle a tough customer question during a live deployment, and unpack complex business requirements into technical user stories. You view communication, empathy, and business acumen as core engineering skills. Crucially, you are energized by working with early-career talent who naturally think AI-first. You know how to guide their ambition to push boundaries, helping them refine raw creativity into high-impact business strategy.
Education: Bachelor’s degree in Computer Science, Software Engineering, or a highly technical discipline.
Experience: 5+ years of experience in technical consulting, solution architecture, software engineering, or a highly technical customer-facing role.
Leadership: 1+ years of experience managing technical teams, acting as a tech lead, or significantly mentoring early-career engineers/consultants.
Technical Fluency: Proficient in at least one classic powerhouse language (Python, JavaScript/TypeScript, Java) and a solid understanding of modern web architectures (React, REST APIs, GraphQL). A passion for high quality code and best practices (OOP, SOLID, Git, etc.)
AI/LLM Curiosity: Practical, hands-on experience or profound familiarity with Generative AI frameworks, prompt engineering, and LLM orchestration.
Prior experience managing university graduate programs, technical rotation programs, or tech boot camps.
Direct experience with the Salesforce ecosystem, Apex, or building on Agentforce.
Background in Enterprise Agile delivery and technical scoping.
Unlike traditional engineering managers who operate strictly behind the scenes, or traditional consulting managers focused purely on utilization metrics, you are at the epicenter of a workforce revolution. You are not just teaching a syllabus, you are leading a generation of AI natives who will fundamentally rewrite how businesses operate. In this role, you have a blank canvas to push boundaries, experiment with leading-edge agentic technology, and serve as the premier showcase for Salesforce's company-wide up-skilling strategy. If you want to change the trajectory of early-career professionals while actively redefining the future of work itself, this is your platform.
", "Job_Family_Group": "Sales", "Job_Posting_End_Date_Text_for_Colorado": "Applications for this position will be accepted on an ongoing basis.", "Job_Posting_Title": "AI Builder, Emerging Talent Manager", "Job_Requisition_Additional_Locations": "Colorado - Denver; New York - New York; Illinois - Chicago; Georgia - Atlanta", "Job_Requisition_Primary_Location": "California - San Francisco", "Job_Requisition_Ref_ID": "JR349475", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $155,190 - $263,060 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $170,660 - $289,380 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Colorado", "Georgia", "Illinois", "New York" ], "Locations": [ "Atlanta", "Chicago", "Denver", "New York", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Illinois---Chicago/Customer-Success-Manager---Tableau_JR347795", "External_Job_Posting_Start_Date": "2026-08-04", "Fair_Chance_Ordinance_Statement": "Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.", "Job_Description": "The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer's workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and goals.
We are looking for candidates who have experience supporting customers in one or more of the following industries:
Health & Life Sciences (HLS) – Collaborates with healthcare providers, payers, life sciences, pharmaceutical, and medical device companies to support digital health initiatives, regulatory compliance, and improved patient/member outcomes through the Salesforce platform (Direct experience with Health Cloud and/or Life Sciences Cloud strongly preferred).
Consumer Business Services (CBS) – Supports companies in professional services, hospitality, travel, transportation, and business services sectors, helping them optimize customer engagement and operational efficiency across complex service delivery models.
Technology Media Telecommunication (TMT) – Works with technology companies, telecommunications providers, media organizations, and high-tech firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale (Direct experience with Media Cloud strongly preferred).
Financial Services (FINS) – Partners with banks, insurance companies, wealth management firms, and fintech organizations to drive digital banking transformation, enhance customer experiences, ensure regulatory compliance, and maximize ROI on Salesforce investments.
This is an Individual Contributor position.
Your Impact
Customer Accountability and Value Alignment
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing.
Share best practices for sales and service process optimization, data quality, and customer experience.
Strategic Advisory and Stakeholder Management
Drive adoption of Sales and Service Cloud features with reps, agents, managers, supervisors, and ops teams.
Track usage metrics (opportunity updates, activity logging, forecast submissions, report usage, case resolution times, knowledge article usage, channel adoption, and CSAT scores).
Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer's business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products and services and identify major political barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
Conduct quarterly reviews of feature usage to drive adoption of tools like Journey Builder or Commerce Promotions, ensuring platform stability and performance.
Identify underutilization of contracted entitlements (e.g., messaging volume or GMV tiers) and align platform features with customer priorities to increase throughput.
Technical Health, Adoption, and Risk Management
Drive adoption of Tableau features with business users and analysts and track usage metrics (active users, workbook views, data source adoption).
Conduct enablement sessions and share best practices on dashboard creation and performance, data exploration, and visualization design.
Escalate complex data modeling or server configuration questions to technical resources.
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Use AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seek out Agentblazer training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask effective diagnostic questions, and align platform features with customer priorities and roadmaps.
Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Serve as the primary interface for major incidents (e.g., checkout failures or email deliverability drops) to protect peak revenue.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Escalate complex automation, data model, routing, or integration questions to technical resources.
Minimum Requirements:
Experienced business professional, preferably with 3+ years of relevant industry expertise in Customer Success, SaaS platform use, or related fields.
Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Possesses industry-relevant expertise and is actively honing skills in a relevant functional area, with an understanding of the broad impact of the industry on the customer's business.
Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Actively seeks out relevant learning activities, approaches obstacles as growth opportunities, and seeks experienced mentors to accelerate personal development.
Position requirements: Legal authorization to work in the U.S. is required. Company visa sponsorship is not available for this position at this time.
Cloud/Platform Requirements (included with the above):
3+ years of experience supporting customers using Tableau, with a demonstrated understanding of how Tableau connects to Salesforce data.
Working knowledge of Tableau Desktop, Tableau Cloud/Server, and Tableau Prep.
Understanding of data visualization best practices and dashboard design.
Familiarity with common data sources (databases, spreadsheets, cloud apps).
Ability to demonstrate Tableau features and navigate workbooks and dashboards.
Knowledge of basic analytics use cases (sales dashboards, operational reporting, KPI tracking) and experience with Tableau governance basics (permissions, projects, data sources).
Preferred Requirements
Multiple Tableau certifications (Desktop + Server/Cloud)
Experience supporting enterprise Tableau deployments
Understanding of data architecture and semantic layers
Knowledge of Tableau Next, Tableau Pulse and AI-powered analytics
Note: This role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week.
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Customer Success Manager – Tableau", "Job_Requisition_Additional_Locations": "Georgia - Atlanta; Indiana - Indianapolis; Washington - Seattle; Texas - Dallas; Texas - Austin", "Job_Requisition_Primary_Location": "Illinois - Chicago", "Job_Requisition_Ref_ID": "JR347795", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $123,100 - $186,300 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $147,400 - $202,600 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Georgia", "Illinois", "Indiana", "Texas", "Washington" ], "Locations": [ "Atlanta", "Austin", "Chicago", "Dallas", "Indianapolis", "Seattle" ] }, { "CF-REC-EE-Pay_Transparency_text_if_location_region_is_Ontario": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. For Ontario-based roles, the base salary hiring range for this position is CAD 59,340 to CAD 109,340 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. This posting is to fill a vacancy on our team, unless otherwise noted.", "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-09-17", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Canada---Toronto/SMB-Account-Executive---Data-Foundation--MuleSoft---Informatica-_JR347844", "External_Job_Posting_Start_Date": "2026-06-23", "Job_Description": "The Experience
AI is only as intelligent as the data it can access. As a Data Foundation Account Executive, you sit at the epicenter of the most significant shift in enterprise tech: The Agentic Revolution. You aren't just selling software; you are architecting the Data Foundation that makes autonomous agents possible.
The Data Foundation is Salesforce's integrated solution combining MuleSoft (API-led connectivity and integration) and Informatica (enterprise data management, quality, and governance) - unified with Salesforce Data Cloud to create a single, trusted data layer for AI. Together, these capabilities eliminate the fragmented systems and data silos that hold enterprise AI back.
As a Data Foundation AE, you own both MuleSoft and Informatica as part of your portfolio. By unifying MuleSoft's connectivity, Informatica's data management depth, and Salesforce Data Cloud's scale, you empower CIOs to move past simple chatbots and deploy AI agents that actually act across the entire enterprise.
Why This Role?
The Prime Position: As a Data Foundation AE, you carry quota for both MuleSoft and Informatica - covering both products in full.
The Unfair Advantage: You'll sell the #1 priority for every 2026 C-suite executive: turning "static data" into "agentic action" - with a portfolio no competitor can match.
The Power Trio: You are at the center - bringing together MuleSoft for API-led integration and Informatica for deep data management and quality, while partnering with Data Cloud to deliver at scale. Together, you ensure customers bridge the "Data Gap" that holds AI back.
As a Data Foundation AE, you are the strategic lead for the foundational layer of the Salesforce ecosystem. You don't just sell connectivity or data management; you sell the integrated infrastructure - MuleSoft + Informatica - that makes modern enterprise intelligence possible.
What You'll Actually Be Doing
Own the Data Foundation Mandate: You carry quota for both MuleSoft and Informatica and are responsible for driving ACV across both products. Your primary objective is to position the Data Foundation as the essential layer for every AI initiative.
Lead "Data Foundation" Discovery: You will lead deep-dive sessions with CIOs and Data Architects to uncover the fragmented systems and data quality issues holding their AI back. You'll articulate how a MuleSoft + Informatica-led foundation is the only way to build a secure, future-proof AI roadmap.
Orchestrate the Ecosystem: You are the "quarterback." You commercially engage with both MuleSoft and Informatica, while partnering with technical specialists across each product to solve complex data gravity problems — ensuring the Data Foundation delivers as one unified solution.
Identify "AI-Ready" Whitespace: You will hunt for high-value use cases across both products. You'll show a CIO, Head of Operations, or CFO how MuleSoft's integration layer and Informatica's data management capabilities combine to automate workflows and prep the enterprise for an autonomous future.
Value-Based Outcomes: You'll spend your day translating technical connectivity and data management capabilities into high-level business ROI. You'll prove that without a robust Data Foundation - built on MuleSoft and Informatica - an enterprise's AI and Data investments cannot succeed.
You're Our Person If...
Sales Experience: 2+ years of full cycle sales experience, ideally with some exposure to SaaS or technology solutions
SMB Customer Focus: Experience working with small business owners or key decision-makers, with the ability to build trust quickly and guide customers through a more consultative buying process
Tech Solutions Aptitude: Familiarity with software, cloud, or platform solutions - you don't need to be a developer, but you're comfortable having conversations about technology and learning fast
Business Acumen: Ability to connect a customer's day-to-day challenges to tangible business outcomes like saving time, reducing costs, or growing revenue
Collaborative Mindset: Comfortable working across teams - you know when to loop in a specialist and how to keep a deal moving with multiple people involved
AI & Data Curiosity: A genuine interest in how AI tools are changing the way small businesses operate. You're excited to learn and share what's possible
Adaptability: You thrive in a fast-paced environment, manage a high volume of accounts, and can prioritize effectively without losing the personal touch
Experience Considered Holistically: We evaluate candidates based on the full picture - work experience, volunteer roles, military service, entrepreneurship, and other leadership experience all count
Location: Close proximity to office hub required; role is 4 days on-site per week
Basic Requirements
The Customer Success Manager, Senior Manager is a highly strategic and experienced individual contributor responsible for driving quantifiable business impact across our most complex, often multi-org Signature customers. This role acts as a primary strategic partner who maintains a continual focus on the customer’s business goals to improve their adoption, technical health, and expertise to realize the maximum value out of their Salesforce investment. Ensuring the seamless delivery of all deliverables necessary to advance the customer’s core business goals. The Senior Manager is required to integrate multiple products or processes to create effective customer solutions.
"Location availability varies by vertical. Please indicate your target vertical and location in your application."
Preferred experience in supporting customers in the following industries:
This is an Individual Contributor position.
Your Impact
Strategic Accountability and Account Leadership
ROI-Driven Engagement: Determine when and how to engage clients based on calculated ROI, ensuring all activities translate directly into tangible value for the customer.
Complex Program Management: Effectively own the Signature experience across complex, multi-org customers. This involves organizing information across multiple work streams and integrating customer priorities and timelines into comprehensive success plans.
Resource Mobilization: Act as the central resource for the team and the customer, connecting all the dots. This includes proactively taking ownership of customer needs and drawing expert resources into customer situations as needed.
Engagement Charter: Craft a clear engagement charter with specified goals and metrics to ensure alignment across internal and external teams.
Business Value Integration: Align the Account Success team and internal stakeholders around the customer’s business and technical goals, ensuring value delivery through the Signature offer.
Agentic Workflow Design: Design multi-step digital workflows where agents handle repetitive data-intensive work, freeing the CSM for high-stakes relationship building.
ROI Segmentation (Human vs. AI): Determining which customer segments or tasks require high-touch human coverage vs. “always-on” AI support.
Trusted Advisory and Executive Influence
Advanced Stakeholder Management: Cultivate and maintain relationships with customer IT and business executive leadership, demonstrating a genuine commitment to customer goals to build deep rapport.
Complex Navigation: Navigate the customer’s and Salesforce’s internal organizational dynamics to achieve results. Drive consensus with collaborators and influence key internal and external stakeholders to engage in the process.
Business Insight: Combine expert Salesforce knowledge with deep business insight to deliver effective recommendations and advance the customer’s core business goals. This includes adapting established solutions to solve complex customer problems.
Customer Advocacy: Effectively amplify the voice of the customer with internal teams to ensure the organization remains laser-focused on customer success.
Solution & Industry Expertise: Develop a strong working knowledge of Salesforce’s major solutions and a “sales pitch” understanding of the rest. Leverage industry insight to position customers for future success.
Mentorship & Development: Demonstrate a growth mindset by pursuing challenging learning activities. Mentor team members to help accelerate their personal development and contribute subject matter expertise internally within Salesforce.
Domain Expertise and Risk Mitigation
Risk Management: Act as the leader in identifying problems. Leverage the Red Accounts Escalation Play and Case Oversight & Incident Management processes when high-value renewals or Go-Live dates are at risk.
AI Governance & Guardrails: Guide customers through governance frameworks, best practices for Trust Layer, and implementation of safety-by-design principles.
Root Cause Synthesis: Can use AI tools for account-level pattern recognition and access automated RCA reports for specific scenarios.
Root Cause Analysis: Question assumptions to uncover root causes and reveal new opportunities rather than just treating symptoms.
Minimum Requirements
Experienced business professional, preferably with 5-6 years of relevant industry expertise in Customer Success, SaaS platform use, or related strategic consulting fields.
Exceptional communication and presentation skills with a demonstrated ability to influence effectively at all levels, including executive and C-level.
Ability to handle objections, navigate complicated discussions, and drive alignment. Must demonstrate persistence in the face of adversity and disappointment.
Ability to clarify the roles and responsibilities of collaborators and serve as the central resource, ensuring clear technical and business alignment.
Cloud/Platform Requirements:
5-6 years experience supporting customers using Sales Cloud and Service Cloud.
Certifications: Sales Cloud Consultant, Service Cloud Consultant, Advanced Administrator
Knowledge of advanced features:
Sales Cloud: Sales Engagement, High Velocity Features, Einstein AI (lead/opportunity scoring, forecasting)
Service Cloud: Omni-Channel, Service Cloud Voice, Digital Engagement (messaging, chat), Field Service Lightning, Einstein AI (case routing, chatbots, predictive service)
Preferred Requirements
Additional Salesforce product certifications are a plus (AI Associate, Platform App Builder, Data 360 Specialist, Agentblazer, CPQ Specialist, Field Service Consultant, Slack).
Experience with Einstein for Sales (lead scoring, opportunity insights, activity capture) and Service (case classification, article recommendations, next base actions).
Strong understanding of:
Sales Cloud: sales effectiveness, revenue operations strategy, territory management, collaborative forecasting, pipeline inspection tools
Service Cloud: customer service transformation, contact center operations, telephony integrations, IVR systems, workforce management tools
Experience supporting enterprise sales organizations and complex sales processes
Understanding of sales (MEDDIC, Challenger, Solution Selling) and service (ITIL, customer success frameworks) methodologies and appropriate configurations.
Knowledge of Agentforce SDR & Service Agent and AI-powered selling/service capabilities.
Note: This role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week if the candidate resides near one of the listed hubs. Remote candidates will be considered in the locations specified above by vertical.
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Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting for the Singapore.
Responsibilities :
Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
Strengthen client relationships through regular engagement and face-to-face meetings
Prioritise and lead industry events and user groups to generate market interest.
Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
Building account strategy and territory plan for the Singapore.
Required Qualifications:
Proven track record of success in full cycle sales
Experience in the Singapore market with a track record of success.
Credibility at all levels and evidence of building positive relationships internally and with the customer.
Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
Successful history of net direct new business sales, proving consistent delivery against targets.
High motivation, resilience and ambition to build a career at Salesforce.
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Production leadership required. Builder mindset non-negotiable.
Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.
Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.
You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.
You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.
You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.
You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.
Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).
Ini adalah lowongan pekerjaan yang selalu terbuka untuk posisi Account Executive di ESMB, yaitu Account Executive yang menangani pasar Indonesia.
Account Executive SMB kami berinteraksi dengan pelanggan yang sudah ada dan prospek baru untuk menjual seluruh platform Salesforce Customer 360. Mereka membangun hubungan yang positif dan tepercaya dengan anggota tim utama dan pengambil keputusan di dalam area mereka, dan menjadi alamiah dalam membantu pelanggan mewujudkan nilai dari investasi Salesforce mereka.
Anda akan menggunakan keterampilan pengembangan bisnis baru Anda untuk mengembangkan peluang, baik melalui prospek yang hangat maupun prospeksi ruang kosong.
Peran ini mencakup wilayah pasar Indonesia.
Tanggung Jawab :
Memimpin satu set pelanggan khusus (wilayah atau vertikal) di ruang UKM yang bertanggung jawab atas siklus penjualan penuh. Anda mengkoordinasikan beberapa proyek penjualan secara bersamaan dan bertanggung jawab penuh atas pelanggan Anda.
Miliki seluruh proses penjualan untuk memastikan pengiriman terhadap metrik kinerja utama, dengan penekanan kuat pada bisnis baru, sambil mengembangkan akun yang ada.
Gunakan keahlian penjualan solusi Anda untuk merespons kebutuhan pelanggan secara efisien dan mengidentifikasi potensi bisnis untuk menciptakan kemitraan jangka panjang yang strategis dengan pelanggan Anda.
Memperkuat hubungan dengan klien melalui keterlibatan rutin dan pertemuan tatap muka
Memprioritaskan dan memimpin acara industri dan kelompok pengguna untuk membangkitkan minat pasar.
Bekerja sama dengan tim Pengembang Bisnis, Pra-penjualan, dan Pemasar kami untuk semua prospek penjualan dan peluang penjualan.
Membangun strategi akun dan rencana wilayah untuk Pasar Indonesia
Kualifikasi yang dibutuhkan:
Rekam jejak keberhasilan yang terbukti dalam penjualan siklus penuh
Kredibilitas di semua tingkatan dan bukti membangun hubungan positif secara internal dan dengan pelanggan.
Keterampilan komunikasi yang efektif dengan kemampuan untuk membangun hubungan yang berpengaruh dan memberikan hasil dalam lingkungan lintas fungsi.
Riwayat sukses dalam penjualan bisnis baru secara langsung, yang membuktikan pencapaian yang konsisten terhadap target.
Motivasi, ketahanan, dan ambisi yang tinggi untuk membangun karier di Salesforce.
Kualifikasi yang Diutamakan:
Diperlukan gelar atau pengalaman relevan yang setara. Pengalaman akan dievaluasi berdasarkan kompetensi inti untuk peran tersebut (misalnya peran kepemimpinan ekstrakurikuler, pengalaman militer, peran sukarelawan, pengalaman kerja, dll.)
Lancar berbahasa Inggris *PLUS* Bahasa Indonesia
This is an evergreen job posting for ESMB Account Executive roles i.e Account Executive covering the Indonesia Market.
Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.
This role covers the Indonesia market territory.
Responsibilities :
Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
Strengthen client relationships through regular engagement and face-to-face meetings
Prioritise and lead industry events and user groups to generate market interest.
Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
Building account strategy and territory plan for the Indonesian Market
Required Qualifications:
Proven track record of success in full cycle sales
Credibility at all levels and evidence of building positive relationships internally and with the customer.
Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
Successful history of net direct new business sales, proving consistent delivery against targets.
High motivation, resilience and ambition to build a career at Salesforce.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Fluent English *PLUS* Bahasa Indonesian
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
Your fluent in German and English
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
The Strategic Enterprise Account Executive role is part of our Enterprise Sales teams specialized in verticals like Retail & Consumer Goods, Media & Communication, Financial Services or Healthcare & Life Sciences. This team is comprised of elite, forward-thinking sales leaders, industry experts, and strategic visionaries who partner with our most valuable, top-tier clients. Operating in a highly focused model, you will be in charge of a dedicated, select handful of enterprise accounts (or a singular, massive global account) to shape their overarching digital transformation and drive their evolution into an Agentic Enterprise—where autonomous AI agents and humans work together to drive unparalleled success.
We are looking for Strategic Account Executives to lead and orchestrate our highest-value enterprise relationships. In this role, you don't just sell software; you act as a trusted advisor to C-level decision-makers, defining multi-year strategic roadmaps and translating complex business challenges into high-value AI and cloud solutions. You will lead a massive virtual matrix team to deliver a unified vision, balancing short-term commercial execution with long-term partnership value.
Success will be measured by your ability to drive annual recurring revenue (ARR), expand our strategic footprint within your assigned accounts, maintain high customer satisfaction, and successfully orchestrate internal matrixed teams to execute a unified account strategy.
Drive the Account Vision: Partner closely with co-account executives and stakeholders to define, own, and execute a comprehensive, multi-year strategic roadmap for complex, top-tier accounts.
Engage the C-Suite: Act as a trusted advisor to C-level executives. Evangelize AI-powered solutions, platform ecosystems, and digital transformation through strategic, value-based selling and compelling Points of View (POVs).
Orchestrate the Matrix: Function as the "Strategic Quarterback" leading a large virtual team. Align Specialist AEs, Solution Engineers, Customer Success, Professional Services, and Global System Integrators (GSIs) to ensure a seamless, unified customer experience.
Deliver Measurable Value: Translate deep industry trends into tangible business cases, ROI analyses, and strategic workshops that empower customers to achieve their global business objectives.
Maintain Operational Excellence: Navigate high-pressure environments, manage complex annual quota planning, deliver accurate forecasting, and consistently achieve revenue goals.
Note on Industry Verticals: We are looking for candidates aligned with one of the following core verticals. Please specify your expertise in your application.
Retail & Consumer Goods: Deep understanding of the massive shifts in retail, apparel, lifestyle, or fast-moving consumer goods (FMCG). Experience navigating complex global supply chains, direct-to-consumer (DTC) digital transformations, and omni-channel customer experiences.
Healthcare & Life Sciences: Deep understanding of the healthcare ecosystem, pharmaceuticals, biotech, or medical devices. Experience navigating complex regulatory environments, patient-centric digital care, and clinical/commercial transformation roadmaps.
Financial Services: Deep understanding of banking, capital markets, wealth management, or insurance. Experience dealing with strict compliance frameworks, fintech disruptions, data privacy, and core legacy-to-cloud modernization strategies.
Media & Communication: Deep understanding of telecommunications, entertainment, streaming, or digital media networks. Experience with subscriber lifecycle management, content distribution platforms, advertising tech, and next-generation connectivity models.
Experience: 10+ years of experience in complex, multi-national enterprise SaaS sales, top-tier management consulting, or driving large-scale internal digital transformations within the specified vertical.
Executive Presence: Proven ability to convey leadership, direction, and confidence in every interaction, effortlessly adapting your communication style for top-down C-level discussions.
Matrix Leadership: Demonstrated success navigating and leading large, cross-functional virtual teams and external partners in a fast-paced environment without formal disciplinary authority.
Resilience & Execution: A consistent track record of navigating high-pressure commercial environments, managing complex enterprise deal cycles, and meeting or exceeding high-value revenue quotas.
Language Skills: Professional fluency in English and German (both written and spoken) to support our regional and global client bases.
You bring a unique hybrid background (e.g., a mix of top-tier strategy consulting and direct Enterprise SaaS sales execution).
You possess deep technical or strategic familiarity with next-generation autonomous AI agents, Customer 360 ecosystems, or advanced CRM platforms.
You have established, active relationships with C-level stakeholders within the target vertical across Germany and the broader EMEA region.
The Experience
Salesforce is looking for a dedicated and multifaceted Senior Manager to join the management-led SOX 360 Program Office team to support our team’s strategy, growth, process excellence and innovation. We are currently seeking a highly effective individual with passion and a proven track record for success in understanding business processes as well as identifying risks and potential gaps in relevant controls. This role will primarily focus on Quote to Cash End-to-End business processes and will also support other business process areas as needed. This role requires strong discernment, emotional intelligence, and the ability to transform business knowledge into useful solutions. This person will also be responsible for applying business knowledge into the systems, process or reporting solutions that are proposed and delivered for an effective control environment.
The ideal candidate is expected to lead change, think independently, clearly communicate and support a point-of-view and recommendations, perform SOX risk assessments and scoping, participate in readiness and process/control improvement initiatives, and exercise influence to drive action in a cross-functional environment. Additionally, the candidate for this role will have a deep understanding of auditing requirements including Public Company Accounting Oversight Board (PCAOB) requirements, US GAAP, and standard methodologies and emerging trends relevant for establishing an outstanding SOX program.
What You'll Actually Be Doing
Work cross-functionally to support a changing SOX landscape and drive process improvement - we are strategic advisors to the company!
Provide end-to-end business knowledge and expertise to assist in SOX readiness activities and SOX program maturation activities
Take ownership for all assigned process areas, which includes acquiring a comprehensive grasp of Business process activities and controls as well as related company policies and external accounting and reporting guidelines and act as a subject matter authority for each of these assigned areas
Assist in the development of the annual SOX prioritization assessment and plan
Work with current functional teams within the organization to review current processes and identify risk areas and areas for improvement and design controls around these to reduce risk and exposure to avoid operational surprises as well as evaluate and assess deficiencies
Bring your knowledge and experience designing, implementing and testing internal controls over financial reporting (ICFR) per the Sarbanes-Oxley Act to respond to identified risks
Partner with the business to ensure SOX documentation, including flowcharts, narratives, and controls are up to date, accurate and properly handled
Collaborate with functional teams for compliance to outlined processes and ensure that all key controls are being performed satisfactorily
Work effectively in a dynamic, high growth environment, think quickly and creatively, recognize interrelationships early and enable innovation
Drive breakthrough solutions, encourage shifts in approach, and build the momentum to help excel Salesforce to $50 billion and beyond
You're Our Person If...
8+ years of related audit & accounting experience
Bachelor's Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Strong background in public company SOX compliance requirements, accounting, and finance processes, including a solid understanding of the concepts of control design and operational efficiency
Strong knowledge/experience with key business processes including Quote-to-Cash, Order-to-Cash, ASC 606 and auditing requirements including Public Company Accounting Oversight Board (PCAOB) requirements and US GAAP
Familiarity with financial systems as they relate to reviewing and improving internal controls
Prior experience leading teams, including improving and reinforcing performance in others and facilitating their skill development by providing clear, specific performance feedback
Even Better If...
Recent Big 4 experience is preferred
Professional certification including CPA, CIA or equivalent
Previous experience supporting a company’s SOX program and crafting and implementing a system of internal controls, including experience in a large-scale management-led SOX organization
A customer service approach to help business process owners navigate the SOX program, especially with non-accounting business partners
The ability to quickly develop strong working relationships with internal departments, including those in international locations, IT personnel, internal and external auditors
Ability to communicate effectively and influence, interact, and partner with cross-functional and remote teams
A willingness to challenge status quo and drive continuous improvement through change
Self-motivated, able to manage change, and ability to work under tight deadlines and thrives in a high-growth and challenging environment with strong multi-tasking, analytical and decision making skills
Critical thinking self-starter with strong leadership and project management capabilities, including leading projects through a fast-paced life cycle
This role is hybrid and goes into the office 3 days per week.
Technical depth required. Architectural judgment expected.
Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Senior Forward Deployed Engineer If…
Your fluent in German and English
You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You're excited to travel ~25% of the time, embedded with customer engineers.
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
About the Role
The Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.
This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform — accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field.
Note: By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background.
What You'll Be Doing
Customer Engagement & Value Delivery
Lead end-to-end customer migration engagements — owning technical delivery, project health, and successful go-live outcomes.
Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.
Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.
Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account.
Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions.
Strategic Partnerships & Tooling
Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion — reducing manual effort and compressing delivery timelines.
Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality.
Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.
Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption.
Technical Expertise & Incident Response
Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence), Revenue Cloud (CPQ/Billing), or Tableau.
Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.
Act as the technical point of contact during major migration incidents — coordinating with Engineering and Product to protect the customer's operations during cutover phases.
Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.
What We're Looking For
Required Qualifications
8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations.
Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.
Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations.
Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery.
Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau).
Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.
Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications
Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist).
Prior experience as an individual contributor leading multi-million dollar transformation engagements.
Salesforce AI Associate or Agentblazer certifications.
What's in It for You
You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology — with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.
*LI-Y
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Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
AI ENGINEER
Forward Deployed Engineer
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Customer impact from day one. Strategic clarity and Execution that sticks.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
What Our Employees Say:
Salesforce consistently ranks as one of the best places to work because we genuinely invest in our people. You'll join a company where your technical expertise is valued, your voice is heard, and your career growth is supported. Our collaborative culture means you'll work alongside passionate, talented colleagues who are committed to customer success and making a positive impact.
Ready to help transform commerce in ANZ while being part of a company that invests in your growth, wellbeing, and success? Let's talk!
Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"
Overview of the Role
Enterprise Corporate Sales (ECS) is a strategic pillar of Salesforce's Enterprise go-to-market model. The team partners with some of Salesforce's largest Enterprise customers across the UKI market, spanning private and public sector industries. ECS drives approximately 70% of Enterprise transactions and contributes around 30% of total UKI Enterprise revenue.
This is an opportunity to build deep Enterprise sales capability within Salesforce—combining pace, scale, coaching, and long-term career growth. ECS Account Executives focus on growing existing Enterprise customers through cross-sell and upsell across the full Salesforce platform.
You will manage a portfolio of around 10 Enterprise customers, sell across all core Salesforce solutions, and own opportunities up to £150k ACV. You will operate in a high-velocity, fast-paced sales environment with best-in-class coaching, clear career progression into broader Enterprise Account Director and leadership roles, and a deep commitment to Diversity, Inclusion, and Operational Excellence. This role is based in London with hybrid working options.
Responsibilities
Manage a portfolio of approximately 10 Enterprise customers and drive cross-sell and upsell opportunities across the full Salesforce platform
Own and close opportunities up to £150k ACV while maintaining pipeline hygiene, forecast accuracy, and a rolling 90-day book of business
Work closely with Core Account Directors, Sales Development Representatives, Solution Engineers, Customer Success Managers, and the broader virtual account team to deliver customer outcomes
Participate in structured coaching, enablement programs, and regular feedback sessions to continuously improve sales execution and Enterprise selling skills
Required Qualifications
Demonstrated experience managing multiple sales opportunities simultaneously in a fast-paced, high-velocity environment
Proven ability to maintain accurate forecasting, pipeline hygiene, and consistent quota attainment
Strong collaboration skills with the ability to work effectively across cross-functional teams including account directors, solution engineers, and customer success
Experience selling technology solutions, SaaS products, or Enterprise software with a focus on customer growth and retention
Preferred Qualifications
Experience selling within Enterprise accounts across private or public sector industries
Familiarity with customer relationship management (CRM) platforms and sales productivity tools
Track record of success in a coaching-driven, team-oriented sales culture
Experience with complex, multi-stakeholder sales cycles and value-based selling methodologies
AI ENGINEER
Forward Deployed Engineer
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
AI ENGINEER
Forward Deployed Engineer
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
Overview of the Role:
Salesforce is looking for an Account Executive, Enterprise Corporate Sales to join our team in Italy. As a trusted partner, you won't just sell AI agents — you'll work alongside them to accelerate revenue and deliver meaningful outcomes for some of the world's most complex organizations. In this role, you will own the full sales cycle across a set of Fortune 500-caliber enterprise accounts, partnering closely with internal teams to build long-term strategic relationships with your customers.
Responsibilities:
Own the end-to-end sales cycle from prospecting and business champion engagement through to C-level close, leveraging solutions architects, sales engineers, professional services, and partners as needed.
Build and execute account strategies by identifying territory and vertical opportunities, maintaining a strong pipeline, and consistently exceeding monthly and quarterly sales targets.
Serve as a trusted advisor to customers by understanding their business challenges and positioning Salesforce solutions through value-based selling and return on investment analysis.
Engage with industry events and user groups to generate market interest and expand presence within your designated accounts.
Required Qualifications:
Proven quota-carrying sales and account management experience with a successful history of net new business development and consistent delivery against revenue targets.
Experience running complex sales cycles from business champion to C-level, including full ownership of territory management.
Demonstrated ability to build and maintain a sales pipeline that supports overachievement within a defined market sector.
Fluency in English and Italian.
Preferred Qualifications:
Experience selling enterprise software or SaaS solutions into large, complex organizations.
Familiarity with formal sales methodology training or certification.
Ability to develop business cases and lead strategic alliances with key stakeholders.
Strong interpersonal and communication skills with experience influencing at the executive level.
The typical base salary range for this position is 39,200 EUR to 52,400 EUR annually. Collective Bargaining Agreement: Contratto collettivo nazionale di lavoro del commercio. Level: Impiegato Level 1
About the Role:
Salesforce has immediate opportunities for software engineers who want their lines of code to have significant and measurable positive impact for users, the company's bottom line, and the industry. You will be working with a group of world-class engineers to build the breakthrough features our customers will love, adopt, and use while keeping our trusted CRM platform stable and scalable.
As a Principal Member of Technical Staff (PMTS) at Salesforce, you will leverage deep expertise to lead the architectural design and technical implementation of critical, large-scale systems, ensuring they remain robust, efficient, and innovative.
The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone to grow into the best version of themselves.
Your Impact:
Build and ship high-quality, production-grade backend software using modern engineering practices, with AI as a core part of your development workflow — pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex distributed systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context — an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (human or AI-generated) for correctness, quality, security, and performance.
Lead the end-to-end architecture, technical implementation, and scaling of critical backend and distributed systems, including the design and evolution of highly scalable APIs.
Drive technical excellence and innovation across the organization by establishing high standards for code quality, performance, reliability, and security; championing best practices, advanced CI/CD pipelines, and emerging enterprise technologies.
Mentor and inspire team members, fostering a culture of continuous learning and growth, while collaborating with cross-functional teams to align technical strategy with business outcomes.
Identify and resolve systemic issues — performance bottlenecks, reliability gaps, and technical debt — with long-term, scalable solutions.
Required Qualifications:
10+ years of experience in backend software development and large-scale system architecture.
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Mastery of multiple programming languages and design patterns (e.g., Java, Python, Go, Node.js, Scala) and proven expertise designing distributed systems, microservices, and cloud-native architectures at scale.
Solid knowledge of web API standards (REST, SOAP, HTTP, JSON) and relational/non-relational databases (e.g., MySQL, PostgreSQL, MongoDB).
Experience leading technical initiatives, driving cross-team alignment, and influencing engineering direction.
Strong communication skills — able to write clear design docs and build consensus across teams.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications:
Hands-on experience developing SaaS applications over public cloud infrastructure (AWS, Azure, or GCP).
Proficiency in container orchestration systems (Kubernetes, EKS, Docker).
Knowledge of microservices architecture and distributed systems design patterns.
Experience with event-driven architectures, message queues (e.g., Kafka), caching layers (e.g., Redis, Memcached), or data streaming technologies.
Background in observability, performance engineering, or reliability/site reliability engineering.
Active participation in open-source communities or contributions to relevant projects.
Account Executive - SMB (German Speaking) Location: Dublin, Ireland (Hybrid) | Relocation Support Provided
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the German, Austrian or Swiss (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping German, Austrian or Swiss businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
As a senior Account Executive for the German, Austrian or Swiss SMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Senior Forward Deployed Engineer If…
You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You're excited to travel ~25% of the time, embedded with customer engineers.
High level of proficiency in Portuguese and English
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We are seeking a proactive, detail-oriented Associate Analyst, Ad Operations to join our growing global team in São Paulo. In this role, you will consolidate and own the critical accountability for keeping Salesforce’s global Paid Social and Content Syndication programs running cleanly, securely, and compliantly. This is not a role for passive task executors; we are seeking an active operator who owns outcomes. Every paid media lead form and landing page we deploy must be verified to prevent bad data from entering our downstream systems and protect against privacy compliance failures.
In this role you will leverage advanced AI-assisted automation tools to manage high-volume data validation while applying critical context and judgment to complex edge cases. This role is ideal for an early-career operations or digital marketing professional eager to build a strong foundation in data integrity, compliance, and automated marketing workflows.
Key Responsibilities:
High-Volume Lead Form QA & Compliance: Execute end-to-end quality assurance and lead testing for thousands of campaign builds per quarter. Verify that every lead capture form routes data correctly into our CRM systems and strictly displays required privacy policy language.
Multi-Language Landing Page Validation: Conduct rigorous quality control on thousands of third-party landing pages per quarter across multiple languages, ensuring every digital touchpoint meets global brand guidelines and user experience standards.
Taxonomy & Data Integrity Ownership: Maintain the global system of record for paid media tagging and data taxonomy across tens of thousands of rows of campaign data. Actively manage, investigate, and triage incoming QA support tickets from global stakeholders.
AI-Assisted Workflow Optimization: Operate, test, and maintain the automated workflows and AI bots powering our operational pipelines. Use AI for volume-level pattern detection and anomaly flagging, while stepping in as the critical human layer to handle complex calls, data nuances, and non-standard configurations.
Global Stakeholder Coordination: Serve as a reliable operational anchor across a matrixed ecosystem, coordinating daily with global media strategy teams, internal lead generation activation functions, and external agency partners.
Qualifications:
Experience: 1–2 years of professional experience in ad operations, marketing operations, digital campaign management, business analysis, or data quality assurance (relevant internships and intensive academic projects considered).
Language & Communication: Fluency in English with strong written and verbal communication skills; ability to clearly document QA logic, summarize technical anomalies, and coordinate across global teams.
Attention to Detail: Exceptional organizational skills and an uncompromising eye for detail. You must be comfortable managing high-volume, repetitive data checks with a zero-error mindset where compliance is concerned.
Technical & Analytical Aptitude: Proficiency with modern collaboration platforms (Slack, GSuite). A strong desire to work with automated workflows, AI-driven data tools, and large-scale data systems. Experience with the Salesforce platform is a plus.
Problem-Solving & Systems Thinking: A natural ability to understand how data flows between third-party marketing channels and internal systems, with the troubleshooting skills required to untangle mismatched tracking codes or broken workflows.
Mindset: A proactive self-starter with a growth mindset who embraces accountability, remains adaptable in a fast-paced environment, and values collaborative, team-first execution.
Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Senior Forward Deployed Engineer If…
You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
Ability to travel to customer sites as needed to ensure client success
High level of proficiency in Hebrew and English
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
As a Solutions Product Manager, you will partner across Product, Engineering, Agentic Process Consultants and Customer Success to transform complex business challenges into scalable product solutions. You will analyze business processes, identify opportunities for automation and simplification, and create solution blueprints that accelerate business value. We are looking for someone who enjoys solving ambiguous problems, thinks in systems and workflows, and embraces AI as a tool to improve the way they work.
Analyze business processes and identify opportunities for automation and simplification.
Design future-state workflows and create scalable solution blueprints.
Translate business requirements into practical product and technology solutions.
Partner cross-functionally to prioritize, build, and deliver solutions.
Use AI tools to accelerate research, documentation, ideation, and solution validation.
Continuously evaluate emerging technologies to improve processes and solutions.
5+ years of experience in Solutions Consulting, Business Analysis, Process Improvement, Technical Consulting, Product Management or a related role.
Experience designing or implementing workflow automation, operational improvements, or process transformation initiatives.
Experience analyzing and improving complex business processes and designing scalable workflow solutions.
Experience working with enterprise software platforms, APIs, or systems integrations.
Strong analytical and data-driven decision-making skills using metrics, reporting,
Experience partnering across cross-functional teams
experimentation, or business insights.
Excellent written and verbal communication skills, including documenting business requirements, workflows, solution designs, or implementation plans.
Experience using AI-powered tools (e.g., Claude Code, Codex)
Experience in complex enterprise environments such as Financial Services, Supply Chain, Manufacturing, Healthcare, Retail, or Enterprise Software.
Experience with enterprise platforms such as Salesforce, SAP, Oracle, Microsoft Dynamics, ServiceNow, Workday, or similar.
Nous recherchons un(e) Senior Account Executive motivé(e) et doté(e) d'une approche conseil pour rejoindre notre équipe en pleine croissance. Vous vendrez des solutions à la pointe de la transformation des données d'entreprise et de l'IA. Dans ce rôle, vous vous concentrerez sur MuleSoft et Informatica — deux des plateformes les plus puissantes du secteur pour l'intégration et la gestion des données — tout en collaborant étroitement avec l'équipe principale des Account Executives (AE) de Salesforce pour offrir une solution complète et connectée aux clients.
MuleSoft permet aux organisations d'intégrer n'importe quelle application, source de données ou système grâce à une connectivité pilotée par les API, brisant ainsi les silos et créant un socle numérique unifié.
Informatica apporte une gestion, une qualité et une gouvernance des données de haut niveau pour garantir que ce socle repose sur des données propres, fiables et conformes.
Ensemble, ces plateformes constituent l'épine dorsale d'Agentforce. Elles permettent aux entreprises de déployer des agents d'IA autonomes réellement efficaces, car ils sont alimentés par des données fiables et connectées. En tant qu'AE spécialiste, vous jouerez un rôle essentiel au sein des équipes de comptes élargies, en positionnant MuleSoft et Informatica comme l'infrastructure de données indispensable à la réussite de la transformation IA.
Il s'agit d'une opportunité unique de piloter une démarche de vente spécialisée, de travailler aux côtés d'une équipe d'AE Core de classe mondiale, et d'aider les entreprises clientes à bâtir les fondations dont dépendent leurs ambitions en matière d'IA.
Nos Account Executives "Data Foundation" s'adressent à la fois aux clients existants et aux nouveaux prospects. Ils développent des relations solides, positives et de confiance avec les parties prenantes clés ainsi qu'avec les décideurs de niveau C-suite sur leur secteur, et aident les clients à tirer pleinement parti de leurs investissements Salesforce. Vous utiliserez vos compétences pour développer des opportunités, tant à partir de leads qualifiés que par de la prospection sur des comptes inexploités.
Développer des relations clés avec les parties prenantes chez les clients et garantir leur satisfaction sur les comptes attribués.
Contribuer à l'élaboration et à l'exécution de la stratégie globale à long terme pour les comptes, en l'alignant sur les objectifs commerciaux des clients.
Coordonner les ressources internes pour répondre aux besoins business des clients.
Participer à la planification stratégique des comptes attribués, en coordination avec toutes les équipes commerciales pour assurer un alignement stratégique.
Promouvoir la proposition de valeur de MuleSoft et d'Informatica auprès des clients existants et/ou nouveaux.
Stimuler la croissance au sein des comptes attribués (nouveaux et existants).
Vous possédez une expérience significative dans le cycle de vente complet avec des succès avérés.
Une expérience dans la vente de plateformes techniques est fortement privilégiée.
Vous avez une bonne connaissance des sujets d'Intégration / API / Gouvernance des données / Orchestration d'agents et Automatisation.
Vous êtes capable de définir et d'exécuter des stratégies au sein d'une grande équipe élargie.
Vous parlez couramment anglais et français.
----------------------------------------------------------------------------------------------------------------------
About the Role
We're looking for a driven and consultative Senior Account Executive to join our growing team, selling at the forefront of enterprise data and AI transformation. In this role, you'll focus on MuleSoft and Informatica — two of the industry's most powerful platforms for integration and data management — while partnering closely with the core Salesforce AE team to deliver a complete, connected solution to customers.
MuleSoft empowers organizations to integrate any application, data source, or system through API-led connectivity — breaking down silos and creating a unified digital foundation. Informatica brings enterprise-grade data management, quality, and governance to ensure that foundation is built on clean, reliable, and compliant data.
Together, these platforms are the backbone of Salesforce Agentforce — enabling businesses to deploy autonomous AI agents that actually work, because they're powered by trusted, connected data. As a specialist AE, you'll play a critical role in the broader account team, positioning MuleSoft and Informatica as the essential data infrastructure that makes AI transformation possible.
This is a unique opportunity to own a specialist sales motion, work alongside a world-class core AE team, and help enterprise customers build the foundation their AI ambitions depend on.
What You'll Be Actually Doing
Our Data Foundation Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources to meet customer business needs
Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share both MuleSoft and Informatica value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts
You're Our Person if....
Significant full cycle sales experience with a proven track record of success
Experience in selling technical platforms preferred
Integration / API / Data Governance / Agents Orchestration and Automation Awareness
Ability to strategize with a large extended team
Fluent in English and French
MuleSoft is building a new category of software to uniquely solve this substantial challenge, with our industry-leading integration platform and a profound focus on customer success for over 1,200 enterprises across the globe. We are looking for outcomes-oriented, highly collaborative Account Executives with an entrepreneurial spirit to help us take on this massive market opportunity and achieve significant revenue targets. MuleSoft is one of the fastest growing enterprise software companies ever, and our Sales team is key to our explosive growth across the globe. This is not your standard tactical role selling a piece of software. You will be a key member of a close-knit, cross-functional team that is responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle. We are paving the way to not only change the way our customers build software, but transform the way they do business. You will sell strategic business outcomes with long-term, high growth engagements. In this role, you will be challenged as a salesperson to grow personally and professionally: The majority of leaders in our Field organization come through internal promotions, and you’ll be surrounded by some of the smartest people in the world who will push you and support you to do the best work of your career.
Responsibilities :
Lead a dedicated customer set in the Small and Medium-sized space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
Strengthen client relationships through regular engagement and face-to-face meetings
Prioritize and lead industry events and user groups to generate market interest.
Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
Required Skills and Qualifications:
Fluent in English
Demonstrated success of quota carrying, technology solution-based direct sales experience
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication
Methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools. Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Preferred Skills and Qualifications:
Excellent interpersonal and communications skills.
Sales Methodology education.
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
LI-Y*
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The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Senior Forward Deployed Engineer If…
You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You're excited to travel ~25% of the time, embedded with customer engineers.
You have a Bachelor's in Computer Science or related field.
You are fluent in Spanish and English
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Production leadership required. Builder mindset non-negotiable.
Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.
Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.
You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.
You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.
You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.
You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.
Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Production leadership required. Builder mindset non-negotiable.
Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.
Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.
You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.
You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.
You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.
You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.
Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).
About the Role
As a leading Account Partner (AP) on the State & Local Services team, you are a trusted advisor who helps government agencies unlock significant business value from their Salesforce investment. You own and grow a portfolio of SLED government accounts, driving the full professional services sales cycle — from pipeline generation and solution scoping through close. You partner closely with License Account Executives, Engagement Managers, Delivery Architects, and Customer Success Managers to ensure customers achieve their digital transformation goals.
Key Responsibilities:
Required Qualifications
Desired Skills
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Customer impact from day one. Strategic clarity and Execution that sticks.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
L'Account Executive Enterprise Corporate Sales (ECS) est responsable de la croissance et de la gestion de sous-ensembles au sein des comptes Enterprise Parents chez Salesforce.
Au sein de l'équipe Enterprise Corporate Sales, vous vendrez à nos plus grands comptes entreprises et travaillerez avec des clients de calibre Fortune 500 à travers le pays. En tant que conseiller de confiance, vous gérerez l'intégralité du cycle de vente de bout en bout, en présentant la vision et la stratégie Salesforce à des dirigeants de niveau C à travers des démonstrations produit, des événements terrain et des initiatives spécifiques aux comptes. Vous collaborerez avec nos Strategic Account Managers pour comprendre en profondeur les défis des clients et leur proposer des solutions sur la Plateforme Salesforce afin de les aider à atteindre leurs objectifs business.
Responsibilities:
Gestion du cycle de vente : Gérer le processus de vente de bout en bout (de la prospection à la signature) en mobilisant les ressources appropriées (Ingénieurs Avant-Vente, Services Professionnels, Marketing, Partenaires, etc.).
Vente consultative : Utiliser votre expertise pour répondre de manière optimale aux besoins des clients, identifier le potentiel commercial, définir des business cases et analyser le ROI afin de créer un partenariat stratégique et durable.
Relation client : Renforcer les relations clients grâce à des échanges réguliers et des réunions en face à face.
Stratégie Go-To-Market : Identifier et rechercher le potentiel d'un territoire/vertical pour formaliser une stratégie de marché, créer des comptes cibles qualifiés et avoir la liberté de concevoir sa propre stratégie.
Performance commerciale : Dépasser les objectifs de vente mensuels/trimestriels en vendant les solutions Salesforce dans les comptes ECS.
Gestion de pipeline : Créer et maintenir un pipeline de vente pour garantir un dépassement des objectifs, tout en maintenant une vision à long terme pour maximiser les revenus globaux.
Événements et marketing : Planifier, organiser et animer des événements sectoriels, des initiatives marketing et des groupes d'utilisateurs pour générer de l'intérêt sur le marché.
Qualifications requises:
Expérience en vente : Expérience avérée en vente de logiciels ou technologies (SaaS/technologie) avec gestion de quota et de comptes ( 2 - 5 ans d'expérience)
New Business : Historique réussi de développement de nouveaux business directs, avec capacité à prouver une atteinte régulière des objectifs de chiffre d'affaires.
Gestion de cycles complexes : Expérience dans la gestion et la conclusion de cycles de vente complexes, avec maîtrise complète de la gestion de territoire et du cycle de vente (du champion métier jusqu'au niveau C).
Méthodologie & Outils : Formation à une méthodologie de vente, expérience CRM et solides références clients.
Langues : Maîtrise professionnelle de l'anglais et du français.
Qualifications préférables:
Attributs Commerciaux : Excellentes aptitudes à la communication, forte acuité business, compétences approfondies en prospection, découverte, gestion des objections, planification et closing.
Aptitudes relationnelles : Forte présence exécutive, capacité à collaborer en équipe dans un environnement dynamique, et aptitude à l'articulation du ROI et à la vente de solutions.
Mindset & Posture : Profil entrepreneurial plein d'énergie, ambitieux avec l'envie de surperformer, débrouillard, curieux, challengeant et empathique.
Développement personnel : Grand appétit pour le développement personnel avec une forte ouverture au coaching.
Motivation sectorielle : Passion pour le Secteur Public et motivation à changer le monde grâce à la technologie.
The Business Development Representative will have the responsibility of uncovering business needs to build a pipeline for the sales organization. You will collaborate with the program manager to build campaigns and prospects, to develop to the point of handoff for Sales. The BDR will be knowledgeable about ongoing and upcoming marketing campaigns to increase conversions. An implicit responsibility of the BDR is to conduct business dealings with prospects in a way that builds an outstanding customer/prospect experience to set the stage for future product sales for Salesforce Software.
Some of the things you’ll be doing include:
Work with the program manager and cross-functional teams to build strategic targets to identify and generate new business opportunities.
Meet or exceed strategic goals and committed targets by engaging with qualified leads and enabling the next step in the sales cycle.
With consultative engagement, you will qualify opportunities by understanding business challenges while also educating them on the value of our product
Complete detailed research within targeted accounts to identify key contacts and critical account information.
Identify and target strategic new prospects that were not identified by marketing that would accelerate territory growth.
Select and engage with prospects that are identified through marketing efforts
Become a guide in sales prospecting platforms and tools.
Use identified customer challenges to prescribe relevant campaigns and events to drive engagement.
Develop outstanding customer service relationships with prospects.
Self-audit activity to ensure accuracy and to enable improvement.
Proactively learn Salesforce's products, driven products, and market knowledge via the website, online webinars, and other marketing information.
Update lead status and all prospect interactions in CRM application daily
Become an expert with sales enablement tools.
Who you are...
1‐2 years experience in business development, sales, or related field Experience with lead qualification at all levels within organizations – managers, directors, VPs, and executives. Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
Energy and Creativity. Ability to work in a high-energy, fast‐paced sales environment.
You think out-of-the-box and wow people with your exciting angles and quality work.
Tools. Proficient with standard corporate efficiency tools.
We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.
Offer Acceptance: Your relocation support begins immediately.
Relocation Consultation: We’ll connect you with our relocation experts to plan your move.
Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits.
Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the French Speaking Belux (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM.
Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Language: Full professional fluency in French and English is mandatory.
Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included).
As an Account Executive for the Netherlands ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.
Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion.
Solution Selling: Utilise a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals.
Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings.
Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimise the Dutch market funnel.
Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
Fluency in French and English
Sales Methodology education (like MEDDIC, Challenger, or Value Selling.)
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Ability to thrive in a fast-paced environment.
Track record of consistently achieving or surpassing quota.
Experience will be evaluated based on alignment to the core competencies for the role.
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Senior Forward Deployed Engineer If…
You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You're excited to travel ~25% of the time, embedded with customer engineers.
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sitesֿ
Portuguese and English speaker.
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Customer impact from day one. Strategic clarity and Execution that sticks.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
*LI-Y
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Delivering customer success with Data + AI + CRM + Trust is the unique value proposition for Salesforce and the Customer 360 Platform. The Consumption Account Manager, Data 360 & Agentforce, demonstrates deep business, industry, and product knowledge to partner with customers, guiding them to accelerate Data 360 & Agentforce consumption and return on investment with Salesforce.
This role combines technical and commercial responsibilities. You will drive growth in your assigned customers and use cases by leading stakeholders, managing executive relationships, and creating and implementing consumption plans. Additionally, you will act as the post-sale technical lead for Data 360 & Agentforce, leveraging your expertise and technical credibility to engage and communicate effectively at all levels within an organization. You will be responsible for developing and implementing technology strategies and providing architectural guidance to ensure Data 360 and Agentforce integrate seamlessly with customers’ existing systems.
You will build and nurture positive relationships to help customers progress on their Data 360 and Agentforce consumption journey, ensuring the platform delivers value. The Consumption Account Manager works directly with customers that can vary in their market segment, size, solution complexity, and life cycle, all depending on the customer’s needs.
You are a constant learner. You are curious, empathetic and have a strong bias for action. This is an IC (individual contributor) role.
Your Impact
As a trusted advisor you will successfully influence customer outcomes and accelerate Data 360 & Agentforce consumption You will:
Work across multiple selling teams and internal stakeholders, creating clarity from chaos.
Facilitate activation, adoption and expansion of customer use cases for Agentforce & Data 360. We measure that in terms of healthy consumption.
Leverage account teams, services, customer success, education, and support resources to build and manage tasks beyond your scope of activities or expertise.
Create, own, and execute a point-of-view on how key use cases can be accelerated into production.
Navigate Data 360 & Agentforce Product and Engineering teams for new product innovations, pilot programs, and upgrade needs.
Provide internal and external updates on KPIs related to usage and customer health, covering important risks, product adoption, and use case progression.
Develop mutual success plans with customers.
Help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Data 360 workloads.
Your demonstrated impact includes:
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Technical Expertise: Full-stack technical qualifications (CRM, Data Architecture, AI/ML) and experience managing technical relationships with C-Level executives.
Communication Skills: Ability to drive effective conversations at the C-level, facilitate difficult discussions, and handle objections adeptly.
Trusted Advisor: Proven success as a trusted advisor, understanding customer motivations and needs to drive business value, and experience integrating complex data architectures.
Customer Success: Experience driving customer success in large, complex selling organizations.
Industry Knowledge: Deep understanding of industry-specific use cases, data architectures, and integration patterns.
Influence and Leadership: Persuasive verbal, written, presentation, and interpersonal communication skills that influence change in large organizations.
Technological Awareness: Staying up-to-date with emerging marketing, data-related, and AI technologies.
Proactive Attitude: A self-starting attitude with the ability to handle tasks independently while collaborating remotely with customers and colleagues.
Data Ethics and Privacy: Commitment to data ethics and privacy, ensuring customer solutions adhere to relevant regulations and best practices in data security and privacy.
Product Development: Hands-on experience building 0-1 products at startups or large companies.
Facilitation Skills: Excellent workshopping and whiteboarding skills.
Primary Responsibilities
Develop an understanding and knowledge of customer’s Salesforce Data 360 & Agentforce implementation and evangelize the capabilities of Data 360 & Agentforce.
Engage with strategic customers to understand their goals, assess their capabilities, and provide recommendations to help them accelerate consumption to achieve their business and technology objectives.
Have a passion for operational excellence that drives scalable consumption, ACV growth, and customer success.
Skilled at guiding impactful discovery conversations to unveil nuanced client needs and identify creative solutions through customization.
Guide a customer on org strategy, governance, and change management standard processes based on customer needs.
Demonstrate hands-on Data 360 & Agentforce product knowledge by applying platform features and functions to customer business priorities and roadmap.
Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan.
Produce and implement a comprehensive adoption path showing the current state, target future state with timeline, and an underlying enablement Plan.
Deliver value and innovation to a customer’s business by understanding our customers’ key business challenges and potential for growth.
Build and cultivate executive-level relationships with the customer’s IT and business executive leadership, sponsors, and decision makers to solidify our partnership and dedication to the customer business and IT sponsors & collaborator.
Working with the account team and Salesforce Execs, effectively network within accounts from the Executive-Level down, in order to help customers work towards their goals.
When appropriate, recommend additional Salesforce services and advisory experts needed to drive success.
Proactively communicates technical product changes, degradations, outages, end of life, and other relevant updates.
Collaborate with Salesforce product teams to deeply understand Salesforce solutions and roadmap, and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback.
Collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Salesforce Data 360 platform in your accounts.
Technical Abilities
As a deep subject matter expert, you will have a rare set of technical proficiencies, including:
Salesforce Smart: Deep, technical knowledge of the Salesforce platform (Salesforce Admin and Advanced Admin level certifications, hands-on experience with Salesforce Clouds).
Data Architecture & Tools: modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift), data analytics tools (Tableau, Looker, Power BI), data programming models (DataFrames, pandas), and AI (Python, R, Jupyter Notebooks, data wrangling, machine learning).
AI & ML Expertise: Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
Curiosity & Continuous Learning: Passion for exploring emerging AI research, frameworks, sharing insights, and experimenting with pioneering technologies. Actively stays up to date on new LLM models and agentic approaches, experimenting with prompt engineering to drive innovation.
Our Investment In You
World-class enablement and on-demand training - check out trailhead.com for a sneak peek!
Exposure to executive thought leaders with a passion for living our values
Clear path to promotion with accelerated leadership development programs
Weekly 1:1 coaching with your leadership
Fast Ramp mentorship program
Week-long product bootcamp
Sandler Sales Training
Volunteer Opportunities
Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019.
We have a public-facing website that explains our various benefits for:
Health benefits
Financial benefits and perks
Time off and leave policies
Parental benefits
Perks and discounts
Visit salesforcebenefits.com for the full breakdown.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality and explore our company benefits.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
", "Job_Family_Group": "Sales", "Job_Posting_Title": "Consumption Lead", "Job_Requisition_Additional_Locations": "California - San Francisco; New York - New York; Illinois - Chicago", "Job_Requisition_Primary_Location": "Texas - Dallas", "Job_Requisition_Ref_ID": "JR350118", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $97,140 - $209,580 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $106,860 - $230,640 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "California", "Illinois", "New York", "Texas" ], "Locations": [ "Chicago", "Dallas", "New York", "San Francisco" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/United-Kingdom---London/Commercial-Cloud-Account-Executive---Tableau_JR350367", "External_Job_Posting_Start_Date": "2026-07-03", "Job_Description": "Tableau Software, a Salesforce company, is the market leader in the BI and Data Analytics field, recognised as the number one platform for nine consecutive years in the Gartner Magic Quadrant. We have been on an incredible journey — and we are only just beginning! We are on a mission to help our customers see and understand their data, and have been helping companies across the globe to do just that.
The beauty of Tableau is that it can be used by anyone and can benefit everyone — whether that is helping organisations to improve business efficiency, identify new revenue opportunities, or drive meaningful change across their industry. We hire based on our values: trust, respect, partnership, integrity, simplicity, and delighting our customers. We are proud to be part of the Salesforce team.
As we continue to grow, we're looking for dedicated Territory Account Executives to join our UKI Sales team selling Tableau solutions into our Commercial level accounts. These accounts are at different stages of their digital transformation journey which offers a fantastic opportunity to make an impact in this space.
Ideally, you will have extensive enterprise software sales experience, selling SAAS/software solutions across Mid Market and Growth segments. You’re used to selling into C-level customers across multiple business areas. You have an entrepreneurial spirit, are customer oriented, a progressive, and highly collaborative solution sales professional. The beauty of Tableau is we don’t sell into IT – every business area can use our platform.
This role offers you the opportunity to lead your account set and drive your GTM strategy and vision. You’ll be a trailblazer, enabling your customers to access and interpret their data, and will be front and centre in helping our clients to transform their businesses for the better.
What you will be doing
Applying strong prospecting skills to develop business within new and existing accounts
Defining and crafting account plans to map out business opportunities and build a healthy, scalable pipeline
Acting as a trusted advisor to your customers, developing strong relationships across stakeholders at all levels — from key influencers through to C-suite executives
Leading value-driven sales conversations that clearly communicate the impact and return on investment our solutions deliver
Managing your sales cycle effectively for high velocity Commercial accounts
Partnering with a virtual internal team to build strategic plans tailored to each account, bringing in the right people at the right time
Collaborating with your Salesforce counterparts to identify and close joint solution sales opportunities across your portfolio
What you will bring
Experience: A proven track record of quota-carrying sales experience, successfully selling software or SaaS solutions across organisations of varying size and complexity. Experience managing both transactional and multi-year licence agreements is desirable. An understanding of the analytics and BI industry is a plus
Curiosity: You are inquisitive and always looking to learn and discover what your customers need; you keep track of market trends and are committed to continuously developing your own skills
Stakeholder confidence: You are able to build trust with any stakeholder, from end users and department heads to C-level executives, adapting your style to suit the audience and the deal
Results-driven: You are consistently motivated to meet and exceed your targets, as reflected in your track record of quota attainment across both new and existing business
Sales excellence: You have highly developed prospecting, planning, and closing skills — whether managing a high volume of deals or a focused set of strategic accounts
Initiative: You take initiative and are proactive in identifying and pursuing new opportunities, bringing energy and focus to both your pipeline and your customer relationships
Communication: Networking and relationship building come naturally to you. You know what to say, and when to say it
Collaboration: You understand the importance of winning as a team. Partnering with internal and external resources is crucial, and you know how to engage and empower colleagues and partners to maximise success
Attention to detail: Data integrity and accurate forecasting are important to us, and you hold yourself to a high standard in both
Salesforce recherche un Senior Account Executive pour piloter le développement d'un portefeuille de comptes stratégiques au sein de notre équipe GB. Ce rôle est centré sur la vente consultative de l'ensemble de la plateforme Salesforce, en accompagnant les entreprises dans leur transformation numérique grâce à des solutions basées sur la valeur.
Responsabilités:
Agir en tant que conseiller de confiance en plongeant au cœur des enjeux business de vos clients pour co-construire des solutions adaptées à leurs objectifs stratégiques.
Commercialiser l'intégralité de l'écosystème Salesforce pour aider les clients à atteindre leurs objectifs et explorer de nouvelles opportunités.
Diriger des équipes transversales (ingénieurs avant-vente, services professionnels, partenaires) pour répondre à des problématiques complexes.
Construire des relations durables avec les décideurs seniors au sein des organisations ciblées.
Qualifications requises:
Expérience significative dans la vente consultative de logiciels (SaaS) ou de solutions technologiques complexes en cycle long.
Capacité avérée à diriger des équipes transverses et à influencer des décideurs seniors dans des environnements multi-interlocuteurs.
Excellentes compétences en communication et en présentation, à l'écrit comme à l'oral.
Maîtrise du français et de l'anglais.
Qualifications supplémentaires:
Maîtrise d'une méthodologie de vente structurée (ex : MEDDIC, Challenger, etc.).
Capacité à construire des business cases à forte valeur ajoutée et des alliances partenaires solides.
Historique avéré d'atteinte ou de dépassement des objectifs commerciaux.
Expérience dans la gestion de comptes stratégiques complexes.
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Salesforce is looking for a Senior Account Executive to drive the development of a portfolio of strategic accounts within our GB team. This role focuses on consultative selling of the entire Salesforce platform, supporting companies in their digital transformation through value-based solutions.
Responsibilities:
Act as a trusted advisor by diving deep into your clients' business challenges to co-build solutions tailored to their strategic objectives.
Sell the full Salesforce ecosystem to help clients achieve their goals and explore new opportunities.
Lead cross-functional teams (pre-sales engineers, professional services, partners) to address complex business challenges.
Build lasting relationships with senior decision-makers within targeted organizations.
Required Qualifications:
Significant experience in consultative selling of software (SaaS) or complex technology solutions in long sales cycles.
Proven ability to lead cross-functional teams and influence senior decision-makers in multi-stakeholder environments.
Excellent written and verbal communication and presentation skills.
Fluency in French and English.
Additional Qualifications:
Proficiency in a structured sales methodology (e.g., MEDDIC, Challenger, etc.).
Ability to build high-value business cases and strong partner alliances.
Proven track record of meeting or exceeding sales targets.
Experience managing complex strategic accounts.
We're redefining how the world's leading companies deliver customer service. Service Cloud is the #1 AI-powered service platform globally, and we're growing fast.
Your Role
As a Service Cloud Account Executive, you'll work as a strategic partner to enterprise customers and prospects — helping them solve real service and contact centre challenges using the full power of Salesforce, including Agentforce, our autonomous AI platform. You'll carry quota for Service Cloud and work both within existing accounts and hunt for new business in a named account set.
Act as a trusted advisor to customers, deeply understanding their service and CX challenges
Drive revenue growth by expanding within existing accounts and acquiring net-new logos
Evangelize AI-powered service solutions — including Agentforce — that transform how businesses support their customers
Run full sales cycles: prospecting, discovery, solution design, negotiation, and close
Exceed annual quota through a consultative, outcome-led approach
5+ years of experience selling technology solutions, ideally in Customer Service, Contact Centre, Field Service, or CX
A track record of consistent quota overachievement
Strong consultative selling skills — discovery, solution framing, negotiation, and close
Experience with SaaS and software sales
Ability to work cross-functionally in complex enterprise deals
Familiarity with CRM platforms (Salesforce experience a bonus!)
Why Now?
AI is reshaping how enterprises think about customer service — and Salesforce is leading that shift. With Agentforce, our customers aren't just automating tasks; they're deploying autonomous AI agents that handle service at scale. You won't just be selling software. You'll be helping some of Australia's largest organisations figure out what's possible in the next era of customer experience.
Why Salesforce?
We invest heavily in your success from day one — onboarding includes a week-long product bootcamp, mentorship, and ongoing coaching. But it's more than that:
Work with a portfolio that includes Agentforce, Einstein AI, Data Cloud, and Service Cloud — tools that are changing what "good" looks like in customer service
Join a culture built on the Ohana — collaboration, inclusion, and genuine care for each other
*LI-Y
The Technical Architect — Marketing Cloud Next is an execution-focused technical leader responsible for architecting and delivering end-to-end migrations from legacy marketing platforms (Eloqua, Marketo, HubSpot, legacy SFMC) to Salesforce Marketing Cloud Next. As a foundational member of the Strategic Migration CoE and Migration Factory, you will act as primary technical authority for the Marketing Cloud Next track — owning the solution design, data architecture, subscriber migration strategy, journey migration blueprint, and Data Cloud unified profile design. You will combine deep Marketing Cloud Next platform expertise with advanced data migration methodologies to ensure that subscriber data, consent records, journeys, content and preference data are migrated with full integrity, compliance and zero business disruption.
Serve as the Technical Lead for Marketing Cloud Next migration workstreams, architecting the end-to-end transition from legacy email, journey and data platforms to Marketing Cloud Next and Salesforce Data Cloud.
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Design the subscriber and audience data migration strategy, including data extension schema, subscriber key mapping, suppression list migration, consent record preservation (GDPR/CAN-SPAM/CASL) and historical send data handling.
Architect the Salesforce Data Cloud implementation for unified customer profile design, identity resolution rules, data stream ingestion from source systems, and audience segmentation activation to Marketing Cloud Next.
Own the journey migration blueprint — mapping legacy automation workflows, drip campaigns and triggered sends from source platforms to Marketing Cloud Next Journey Builder, including decision splits, wait steps and exit criteria.
Define end-to-end data lineage including data profiling, cleansing logic, transformation mapping and reconciliation strategies for all subscriber objects, data extensions and consent tables.
Lead functional and technical discovery workshops with client marketing operations teams to uncover complex migration requirements, data quality issues, consent architecture gaps and legacy platform dependencies.
Design scalable, secure migration frameworks that handle high-volume subscriber data (LDV) while maintaining compliance with email deliverability standards, privacy regulations and platform governor limits.
Serve as a Trusted Advisor to the client, driving conversations with marketing technology leaders and Enterprise Architects to shape the Marketing Cloud Next migration roadmap and data governance vision.
Establish best-in-class standards for the Marketing Cloud Next migration practice — promoting standardised data extension templates, journey migration patterns and reusable AMPscript/SSJS libraries to accelerate factory throughput.
Manage the functional depth of Source vs. Target systems, maintaining deep understanding of how legacy marketing automation logic (segmentation rules, scoring models, campaign hierarchies) translates into Marketing Cloud Next and Data Cloud native features.
Lead cutover planning and execution for Marketing Cloud Next go-live — including subscriber list freeze, final data load sequencing, DNS/deliverability validation, sender authentication (SPF/DKIM/DMARC) and post-migration warm-up strategy.
Identify and mitigate technical risks proactively — including subscriber key conflicts, deliverability degradation, consent compliance gaps, data extension volume limits, and journey logic incompatibilities.
Contribute to the Migration Factory by building reusable migration toolkits, playbooks and config accelerators for the Marketing Cloud Next track, ensuring each successive wave is faster and higher quality.
Collaborate with the Integration Architect to design API-triggered send frameworks, transactional messaging integrations, and CRM-to-MC Next data sync patterns.
CORE TECHNICAL SKILLS — MUST HAVE
Marketing Cloud Next Platform Depth: Advanced expertise in Email Studio, Journey Builder, Automation Studio, Content Builder, Mobile Studio, Advertising Studio and Contact Builder / Audience Builder.
Data Cloud / CDP: Hands-on experience with Salesforce Data Cloud — data stream configuration, identity resolution, unified profile modelling, segmentation and activation to MC Next.
Subscriber Data Architecture: Deep understanding of subscriber data model, data extensions, sendable vs non-sendable objects, contact counts, suppression logic and list management at scale.
Consent & Compliance Architecture: Expert knowledge of GDPR, CAN-SPAM, CASL, POPI — consent record migration, preference centre design, suppression list management and compliance-aligned data handling.
Email Deliverability: Strong understanding of sender reputation, IP warm-up strategy, SPF/DKIM/DMARC configuration and deliverability validation post-migration.
Data Migration Methodology: Proven expertise in executing high-volume subscriber migrations — data profiling, ETL pipeline design, transformation mapping and reconciliation for marketing data objects.
Integration Architecture: Understanding of Marketing Cloud Connect (CRM sync), REST/SOAP Marketing Cloud APIs, API-triggered sends and event-driven messaging patterns.
AMPscript / SSJS: Proficiency in dynamic content scripting for migrated email templates — ensuring legacy personalisation logic is recreated accurately in MC Next.
PREFERRED SKILLS — GOOD TO HAVE
Experience migrating from Eloqua, Marketo, HubSpot, Pardot or legacy SFMC Classic to Marketing Cloud Next
Hands-on experience with ETL tools — Informatica Cloud, Talend, MuleSoft, Azure Data Factory — for large-scale subscriber data extraction and transformation
Knowledge of Salesforce Interaction Studio / Personalisation for 1-to-1 journey personalisation post-migration
Experience with WhatsApp, LINE, Push and SMS channel migration in addition to email
Familiarity with marketing data warehouse patterns (Snowflake, Databricks) as upstream Data Cloud data sources
Understanding of Salesforce Loyalty Cloud or Commerce Cloud as upstream journey trigger sources
EXPERIENCE REQUIREMENTS
10+ years of experience in marketing technology and Salesforce platform solutions
5+ years of hands-on Salesforce Marketing Cloud experience, with at least 2 end-to-end platform migration projects
3+ years of client-facing advisory or architecture roles on enterprise-scale transformation programmes
Demonstrated experience migrating high-volume subscriber databases (10M+ records) with zero consent data loss
SALESFORCE & PLATFORM CERTIFICATIONS
Salesforce Marketing Cloud Email Specialist (Required)
Salesforce Marketing Cloud Administrator (Required)
Salesforce Marketing Cloud Consultant (Required)
Salesforce Data Cloud Consultant (Required)
Salesforce Marketing Cloud Developer (Preferred)
Salesforce Application Architect (Preferred)
As an Informatica Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilising our Intelligent Data Management Cloud™ (IDMC. In this role, you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes.
Note: By applying to the Informatica Enterprise Account Executive posting, recruiters and hiring managers who support multiple verticals across the organisation hiring for both Commercial and Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
You may be aligned to the following verticals and/or clouds:
Healthcare & Life Sciences
Financial Services
Retail & Consumer Goods
Manufacturing, Automotive, and Engineering
Consumer & Business Services
Responsibilities:
Our Informatica Enterprise Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realise value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources to meet customer business needs
Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share both Informatica and Salesforce value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts
Qualifications:
10+ years of full cycle sales experience, at least 5 years in Enterprise Sales
Experience in selling technical platforms preferred
Integration / API Market Awareness
Management of large key account(s)
Ability to strategise with a large extended team
Our team sells the full Salesforce product portfolio into sub-verticals of the Manufacturing industry, partnering with some of our most strategic enterprise customers. As part of our industry sales organization, you will own and grow a small number of enterprise accounts while acting as a trusted advisor to senior executives. This is an enterprise-facing role focused on driving expansion through value-based, vision-led selling — guiding customers through digital transformation and articulating Salesforce's differentiated value proposition. You will combine professional presence with humility, collaboration, and deep customer empathy, contributing meaningfully to Salesforce's culture and our Ohana.
What You'll Actually Be Doing
Develop and execute account strategies that align Salesforce's solutions with customer business objectives across Manufacturing.
Build and maintain relationships with C-level and senior stakeholders across IT, Operations, and Digital teams to position Salesforce as a trusted advisor.
Collaborate with Solution Engineers, Industry Leads, and Customer Success teams to deliver tailored solutions that address key industry challenges including AI-driven insights and operational efficiency.
Meet and exceed pipeline and revenue targets, contributing to overall growth within the Manufacturing vertical.
You're Our Person If...
You have extensive experience selling enterprise software at scale, managing large and complex deal values.
You bring a deep understanding of the Manufacturing industry and the business challenges customers face.
You can communicate the value of Salesforce's solutions clearly to business and technical stakeholders at all levels.
You have experience working with partners, advisory firms, and cross-functional teams to drive results in fast-paced, dynamic environments.
Even Better If...
You have experience navigating multi-stakeholder sales cycles involving both IT and business decision-makers.
You are familiar with Salesforce's product portfolio and how it applies to industrial or operational use cases.
You have experience selling into relevant industries.
You have worked with or alongside advisory or systems integration partners to close complex enterprise deals.
Mexico City | Full-Time
Hybrid
Department Overview
The Enterprise Data & AI Solutions group is the organization’s strategic hub for cognitive automation. We move beyond traditional data management to build the autonomous engines that power executive decision-making. Our team is composed of Architects of Autonomy—professionals with the technical depth to build systems from the ground up and the strategic vision to leverage AI to ensure scalability. We partner with the C-suite to solve high-complexity challenges by deploying sophisticated multi-agent ecosystems that operate with continuous uptime.
We are seeking a Lead Agentic Data Systems Engineer.
This is a role for a hands-on, depth-first engineer who will take the architectural blueprints set by our Principal Engineers and turn them into hardened, production-grade data products.
This role is defined by execution depth. You will own the product end-to-end — building it, maintaining it, enhancing it, and constructively challenging the design when implementation reality demands it. You are the person the business trusts to make a data product actually work, at quality, every day.
You are someone who knows how to supercharge their own workflow with AI agents, but your primary leverage comes from deep, disciplined building rather than broad orchestration.
The Strategic Shift: You are redefining the data team model. Instead of managing human personnel, you manage complex "hand-off" protocols between specialized AI agents, acting as the central anchor for a hybrid human-agent intelligence unit.
Autonomous Scaling: Architect and maintain a private ecosystem of 10+ autonomous agents specialized in ETL, synthetic data generation, automated QA, and predictive modeling.
Agentic Orchestration: Design multi-step reasoning architectures and verification protocols to ensure agents autonomously validate and peer-review their own outputs.
Complex Problem Resolution: Transform high-level, ambiguous business requirements into production-ready data products independently, bypassing the need for mid-level project management.
Governance & Oversight: Use domain knowledge to ensure deployed tools are well governed. Governance as code for data pipelines and Agentic development. Context aware Agent development.
Contextual Integration: Develop and maintain Model Context Protocol (MCP) servers to provide agents with secure, deep-link access to Snowflake, Salesforce, AWS, and proprietary internal data catalogs.
Engineering Foundation: Production-grade proficiency in Python, dbt, Airflow, and advanced SQL. Apache Spark, and Snowflake.
AI Orchestration: Fluency in AI-native development environments (e.g., Cursor, Codex, or Claude Code). Expert in Prompt Engineering. Mastery of agentic frameworks such as LangGraph. Leverage MCP servers to retrieve data from tool stack
Cognitive Architecture: Expert-level knowledge of chain-of-thought prompting, self-correction loops, and iterative reasoning paths.
Salesforce Knowledge: Salesforce Core and Data 360 understanding
Systems Design: Advanced understanding of Data Mesh, Data-as-a-Product (DaaP), and Event-Driven Architectures. Semantic layer. Knowledge Graphs.
Cloud Infrastructure: Experience using agentic workloads via Docker, Kubernetes, and serverless compute environments.
Experience: 5+ years of experience in high-stakes Data Engineering, Architecture, or Data Science.
Strong Python / SQL Expertise
Operational Leverage: A documented history of using generative AI to accelerate personal and departmental output by orders of magnitude.
Strategic Autonomy: The ability to function as a "Domain Data Officer," managing end-to-end data strategy for a business unit with minimal supervision.
Technical Intuition: Superior analytical judgment—the ability to identify subtle logic errors or hallucinations in agentic output before they reach production.
08:00 – Intelligence Synthesis
While you start your day, your "Scout Agents" have already completed an automated audit of the overnight data pipelines. You review a synthesized report highlighting three anomalies in the global revenue stream. One agent has already drafted a proposed SQL remediation and a unit test; you review the logic and authorize the deployment to production.
Stakeholder triage and problem framing/overnight pipeline audit, anomalies, drafted SQL remediation, unit test, approve deployment:
Claude Code / Claude Enterprise / Codex / Agentforce-style command layer
Snowflake, Tableau metadata, dbt artifacts, pricing event logs
ranked brief with pricing overrides, lineage breaks, semantic definitions, supporting evidence
human deciding noise vs escalation vs today’s work
10:30 – Architectural Orchestration
A request arrives from the CFO for a "High-Resolution Market Volatility Stress Test." Rather than building the model manually, you define the parameters for your agentic fleet. You orchestrate a "Research Agent" to pull external market indicators, a "Simulation Agent" to run the Monte Carlo iterations, and a "Synthesis Agent" to build a live-updating executive dashboard. You spend your time on validation and strategic interpretation.
13:30 – Knowledge Retrieval & Documentation
You encounter a legacy pricing algorithm with no surviving documentation. You deploy an "Information Retrieval Agent" to parse thousands of historical Slack threads, Jira tickets, and GitHub commits. Within minutes, the agent provides a technical summary of the original design intent. You direct the agent to update the global metadata repository so this knowledge is permanently accessible to the organization.
legacy algorithm overview/chage, retrieval across historical Slack / Jira / GitHub, technical summary, metadata repository update.
leadership-triggered critical investigation
search across SQL corpus, dbt lineage, notebook agents
drafted explanations and SQL patches
converting findings into a leadership action plan
15:30 – Defensive Systems Engineering
You dedicate time to "Security & Integrity Engineering," building new "Red-Team Agents" whose sole purpose is to attempt to find flaws in the logic or security vulnerabilities in your other agents. You are building a self-healing digital immune system for the company's data.
Agents prepare modeling and simulation workflows to test strategic scenarios such as pricing or renewal changes. The human selects methods, reviews assumptions, and interprets uncertainty before any decision is actioned.
18:00 – Asynchronous Task Deployment
You initialize a long-tail analytical task: "Analyze the last 24 months of customer churn data and identify latent correlations that current linear models have missed." You disconnect while the agentic fleet begins the heavy compute and reasoning cycles overnight.
20:00+ – Long-Tail Agent Execution
After hours, agents continue computationally heavy or long-horizon tasks, creating a curated queue of opportunities, risks, and partially completed work for the next morning.
AI Builder, Emerging Talent - UK & Ireland Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in English
Agentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service to unify service delivery across every department on a single intelligent platform.
With the industry's fastest-growing AI adoption rate — agentic AI use in service grew from 39% to 66% in a single year — Agentforce Service equips businesses to meet customers where they are, across voice, digital messaging, web chat, email, WhatsApp, and more. Autonomous Agentforce agents handle high-volume interactions 24/7, while the Service Rep Assistant supports human agents with real-time next-best-action suggestions, case summaries, and AI-powered knowledge recommendations — delivering faster resolution, higher CSAT, and lower operating costs across a blended human and AI workforce.
We are looking to hire an Account Executive to join the Agentforce Service team and help drive growth for one of Salesforce's fastest-growing products. This role covers the full Agentforce service platform — spanning Contact Centre, ITSM, and HR Service — with a particular focus on Agentforce Voice, Digital Engagement, and Agentforce for Service.
Our team sells the full Salesforce product portfolio into sub-verticals of the Automotive industry, partnering with some of our most strategic enterprise customers. We are looking for a curious, commercially astute, and highly credible Enterprise Account Executive to own and grow a small number of strategic enterprise accounts within our Automotive vertical. This is an enterprise-facing role where you will act as a trusted advisor to senior executives, guiding customers through digital transformation and industry disruption while communicating Salesforce's differentiated value. As a trusted partner, you won't just sell AI agents — you'll work alongside them to accelerate revenue, from pipeline to your paycheck. This role is based in London, UK (hybrid).
What You'll Actually Be Doing
Develop and execute account strategies that align Salesforce's solutions with customer business objectives, driving digital transformation across the Automotive industry.
Build strong relationships with C-level and senior stakeholders across IT, Marketing, and Digital teams to position Salesforce as a long-term trusted advisor.
Collaborate with internal teams including Solution Engineers, Industry Leads, and Customer Success to deliver tailored, value-based solutions that address key industry challenges.
Meet and exceed pipeline and revenue targets, contributing to the growth of the Automotive vertical.
You're a Great Fit If...
You have extensive experience selling enterprise software at scale, managing large and complex deal cycles.
You understand customer business challenges and can clearly explain the value of Salesforce's solutions to address them.
You are a self-starter who is driven and motivated, with a track record of achieving significant revenue targets.
You are experienced working with partners, advisory firms, and cross-functional teams to drive results in fast-paced environments.
Even Better If...
You have a deep understanding of the Automotive industry and its key trends, including AI-driven insights, personalisation, and operational efficiency.
You have experience navigating complex enterprise accounts and long-term strategic planning within sub-verticals.
We’re seeking a detail-driven GovCloud Proactive Monitoring (ProM) Engineer to help ensure top-tier security, compliance, and reliability for our public sector customers across all eligible Salesforce products. In this role, you’ll use predictive monitoring and advanced analytics to identify, diagnose, and prevent performance and stability risks in mission-critical, government-regulated environments.
This is a prevention-focused, cross-cloud customer-facing role where you partner with internal teams and customers to prevent problems before they start—while strictly meeting all GovCloud security and compliance requirements.
Key Responsibilities
Proactive Monitoring & Issue Prevention
Alert Onboarding & Setup: Configure customer’s ProM alerts and thresholds post-onboarding, according to business needs, GovCloud best practices, and organizational/cloud profile requirements.
Alert Monitoring & Management: Serve as a monitoring engineer to manage internal and customer communication across multiple channels (case, email, phone, Slack) regarding alerts. You will ensure cases are appropriately created, validated, and troubleshooted, providing findings and resolution guidance directly to the customer.
Proactive Services & Optimization: Work proactively to identify and escalate recurring GovCloud-specific issues by analyzing case and alert volumes. Create and curate knowledge articles to enhance internal documentation and support for GovCloud compliance and performance.
Technical Troubleshooting & Debugging: Accept new cases and conduct deep-dive technical troubleshooting and debugging of alerts and system issues, including validating alerts and updating case descriptions with meaningful information.
Customer Engagement & Technical Support
End-to-End Customer Experience: Lead the complete end-to-end customer experience, coordinating the resolution of critical technical issues while maintaining strict adherence to GovCloud communication protocols.
Annual Technical Health Reviews (ATHRs): Partner with Customer Success Managers (CSMs) and deliver Annual Technical Health Reviews (ATHRs) to GovCloud clients, providing valuable insights into their system's performance, identifying areas for optimization, and discussing agreed-upon monitoring plans.
Key Event Monitoring (KEM) & Collaboration: Partner with Customer Success Managers (CSMs) and other internal teams to manage customer expectations, coordinate key event monitoring, and provide support for high-severity cases with urgency and technical expertise.
Documentation & Prioritization: Research, document, and prioritize customer issues, using internal tools while managing time effectively in a fast-paced, customer-focused, and highly secure environment.
Exceed Expectations: Consistently exceed customer expectations and experience in a way that results in high customer satisfaction and trust.
Minimum Qualifications
Security & Citizenship:
Requires U.S. citizenship (U.S. born or naturalized) who does not hold dual citizenship.
Ability to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government or other clearances as deemed appropriate for the role.
Experience & Education:
Bachelor's degree in Computer Science or equivalent experience.
Minimum of 2+ years of work experience in Engineering, Programming, Technical Support, or a proactive monitoring/SaaS environment.
Technical Skills:
Proven ability to troubleshoot and debug technical issues with a systematic and logical approach.
Experience with monitoring systems, tools, and platforms is a must (e.g., Splunk, automated alert systems).
Experience with Database concepts, Data management (RDBMS), and SQL.
Understanding of internet technologies: firewalls, web servers, proxy servers, etc., particularly as they relate to secure cloud environments.
Soft Skills:
Excellent written and verbal communication skills for technical and non-technical audiences.
Demonstrated skill in Customer Support or Customer Service in a customer-facing role.
Ability to effectively prioritize and advance customer issues, and perform effectively under pressure.
Preferred Qualifications
Platform & Monitoring Expertise:
Strong understanding of the Salesforce platform, including its various products, integrations, and administration, with a focus on GovCloud implementations.
Certified Salesforce Administrator (ADMIN201), or other relevant Salesforce certifications.
Experience with Salesforce and/or CRM applications and other cloud-based technologies.
Advanced Technical Skills:
Experience with reading/writing HTML, APEX, JavaScript, and CSS.
Experience working with and solving problems in a variety of internet browsers.
Team & Knowledge Sharing:
Experience providing peer mentorship or second-level expertise to team members through a Swarming framework.
Requires U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government or other clearances as deemed appropriate for the role.
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Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.
Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.
You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.
You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.
You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.
You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.
Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).
Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.
As a Forward Deployed Engineer (FDE) on our Public Sector team, you embed with U.S. Department of Defense (DoD), Intelligence Community (IC), and Aerospace clients — designing and deploying bespoke AI solutions that drive mission-critical outcomes. This is a U.S.-based role supporting these public sector clients. Additionally, you help engineer secure, reliable systems that mission teams depend on every day, bringing a builder's mindset, an AI-first approach, and the technical depth to take complex challenges from concept to production.
Mission Responsibilities
Lead high-profile customer engagements — designing, building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.
Partner directly with customers and mission stakeholders to translate complex needs into working technical solutions.
Build and ship secure, production-grade software using modern engineering practices, with AI as a core part of your development workflow.
Design systems where AI agents integrate seamlessly into human workflows, and critically evaluate code (human- or AI-generated) for correctness, quality, security, and performance.
Minimum Requirements:
You bring 8+ years of enterprise architecture or consulting experience, including 4+ years leading Salesforce Core projects.
You have strong application design skills paired with data, integration, and security architecture expertise.
You communicate clearly in writing and verbally, and can present and defend a point of view to a variety of audiences.
You can travel 25–50% of the time to customer sites
Holds an active Secret clearance or higher
Preferred Requirements:
Bachelor's degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline; equivalent demonstrable work experience will be considered in lieu of a degree.
You have a background in defense/aerospace, classified environments at Impact Level 5/6 (IL5/IL6), or federal civilian agencies.
You hold a Salesforce Certified Technical Architect (CTA) certification or multiple Salesforce Architecture certifications.
You bring a strong enterprise architecture background and can convey best practices to stakeholders at all levels of a large organization.
#LI-Y
", "Job_Family_Group": "Software Engineering", "Job_Posting_Title": "Missionforce - Senior Salesforce Technical Architect (Cleared)", "Job_Requisition_Additional_Locations": "Virginia - Washington DC Metro - Remote; North Carolina - Remote", "Job_Requisition_Primary_Location": "Virginia - Herndon", "Job_Requisition_Ref_ID": "JR351344", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $365,200 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "North Carolina", "Virginia" ], "Locations": [ "Herndon", "Remote" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Mexico---Mexico-City/Portfolio-Leader--Builder-People-Leader-_JR350560", "External_Job_Posting_Start_Date": "2026-07-06", "Job_Description": "We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
Production leadership required. Builder mindset non-negotiable.
Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.
Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.
You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.
You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.
You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.
You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.
Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).
Slack is the AI-powered platform for work, bringing every app, agent, and automation into a single interface where teams and digital teammates collaborate. We’re looking for an experienced Senior Business Development Manager to recruit, onboard, and manage strategic partners across Slack’s platform ecosystem. You’ll work at the intersection of product, partnerships, and commercial strategy—helping partners build on Slack while driving adoption against established partnership frameworks.
This is a high-visibility, individual contributor role on a centralized team that develops partnership initiatives aligned to Slack’s top platform and product priorities. The right person has strong commercial instincts, genuine curiosity about how platforms create value, and a bias toward building new things over managing the status quo.
Platform Ecosystem Growth
Drive adoption of Slack’s platform among companies offering software products and services to businesses, with a focus on the AI agent, MCP, and automation ecosystems.
Recruit and onboard strategic partners that extend Slack through integrations, connectors, workflows, and data connectivity—managing internal alignment and partner readiness throughout.
Identify whitespace where platform gaps exist and develop partner-driven solutions to address them, including partnerships that enhance intelligent agent workflows and in-context AI capabilities.
Develop mutually beneficial, trusting relationships with partners. Make Slack a favored company with which to partner.
AI & Agent Ecosystem Partnerships
Recruit and manage partners across the AI and data stack—including LLM providers, agent platforms, analytics tools, and infrastructure enablers—into Slack’s ecosystem programs.
Champion creative business models (capacity-based pricing, embedded experiences, ecosystem monetization) that unlock value for customers while ensuring mutual success for partners.
Support the development of monetization and distribution models tailored for Slack’s MCP ecosystem, AgentExchange, and “Add to Slack” deployment pathways.
Work cross-functionally with product, engineering, and legal teams to ensure partner solutions are technically sound, secure, and aligned to strategic priorities.
Partner Execution & Go-to-Market
Own the partner engagement lifecycle: from opportunity identification and initial outreach through onboarding, activation, and GTM readiness.
Navigate ambiguity, prioritize thoughtfully, and move quickly to bring new partners onto the platform in a rapidly evolving AI landscape.
Execute go-to-market plans that demonstrate a compelling value proposition for both Slack and its partners.
Ensure partner engagements are scalable and built for long-term success—your focus is on recruiting new partners and driving activation, not maintaining legacy relationships.
Cross-Functional Influence
Partner with stakeholders across Slack product, platform engineering, AI, AppExchange, AgentExchange, and GTM teams to align on roadmap gaps and ecosystem leverage points.
Understand and communicate market opportunities, trends, partner feedback, and competitive intelligence to cross-functional teams.
Act as a thought leader on the AI partner landscape and what it means for Slack’s platform strategy.
Contribute to strategy sessions, internal readouts, and investment cases with insight and clarity.
7+ years in business development, strategic partnerships, or platform strategy—ideally in SaaS, AI, developer platforms, or cloud ecosystems.
Proven experience recruiting partners into platform or ecosystem programs and managing those relationships through activation and scale.
Strong product sensibility and comfort with the technical feasibility of partner integrations, including APIs, workflows, agents, and automation.
Familiarity with generative AI, LLMs, MCP (Model Context Protocol), agent frameworks, and the broader AI infrastructure landscape.
An entrepreneurial spirit with a record of sourcing, developing, and maintaining partner relationships in fast-moving markets.
Strong commercial instincts combined with the ability to work effectively across technical and non-technical stakeholders.
Exceptional presentation and communication skills, including business case development and partner storytelling.
Ability to structure and analyze the quantitative impact of partnerships on the business.
In-depth experience operating within and leading cross-functional teams (product, engineering, customer success, legal, finance, marketing).
Passion about Slack, our platform, and the role of AI in transforming how teams work.
Background in product, customer support, or developer tool software partnerships.
Experience with marketplace or app store business models.
Prior work at a platform company or in a platform-adjacent BD role.
Role Description
Salesforce is seeking an exceptional Member of Technical Staff (MTS) & Senior Member of Technical Staff (SMTS) to serve as a lead and contributor for our next-generation Cybersecurity Data Platform. In this high-impact individual contributor (IC) role, you will be responsible for the technical design and hands-on implementation of a scalable, high-quality platform that powers critical security data flows. You will act as a technical pillar, building core capabilities including data ingestion, processing, storage, APIs, and analytics integration, ensuring the system is both robust and developer-friendly.
You will drive the platform's technical evolution, solving complex distributed systems challenges and working cross-functionally with data producers and consumers to ensure seamless integration. While this is an IC role, your influence will be broad; you will provide technical guidance to peers, set engineering standards, and help envision the transition of this platform into a multi-tenant SaaS product. Your work will empower internal stakeholders and ensure Salesforce scales its business impact securely and efficiently.
Responsibilities
Technical Leadership & Strategy
Architect and implement the technical roadmap for the Security Data Platform, ensuring it meets long-term scalability and security requirements.
Drive the technical design for evolving the platform into a multi-tenant SaaS product capable of serving global customers.
Platform Engineering & Implementation
Lead the hands-on development of scalable, secure, and reliable platform capabilities using Apache Spark, AWS S3, and streaming/batch pipelines.
Design and build self-service onboarding tools for data producers and high-performance APIs for data consumers.
Technical Collaboration
Partner with data producers to architect high-quality data ingestion patterns, resolving complex structural inconsistencies at the source.
Act as a technical consultant for internal stakeholders, translating business and security needs into actionable technical specifications.
Influence technical decisions across teams to ensure architectural alignment and overcome integration bottlenecks.
Operational Excellence & Performance
Define and implement robust monitoring, alerting, and automated testing frameworks to guarantee data integrity and platform reliability.
Perform deep-dive performance tuning and cost-optimization across all platform components and cloud infrastructure.
Technical Mentorship & Quality
Elevate the engineering bar by conducting rigorous code reviews, defining best practices, and mentoring junior/mid-level engineers.
Foster a culture of technical excellence, accountability, and continuous improvement within the engineering community.
Innovation
Proactively identify and prototype opportunities to incorporate AI/ML for advanced risk assessment and automated remediation.
Research emerging industry trends in cybersecurity and data engineering to keep the platform at the cutting edge.
Required Skills/Experience
Industry Expertise: 4+ years in software development, with a deep focus on SaaS, PaaS, or IaaS environments and high-availability 24/7 systems.
Technical Mastery: Extensive hands-on experience building large-scale data platforms using Apache Spark, AWS S3, streaming/batch pipelines, and cloud-native architectures.
Systems Architecture: Proven expertise in distributed systems, application integrations (on-prem and SaaS), identity systems, and data governance (e.g., data mesh).
Individual Impact: A track record of owning the end-to-end lifecycle of complex features—from initial design and coding to testing, deployment, and maintenance (DevOps mindset).
Data-Centric Design: Experience delivering self-service data solutions and managing high-volume pipelines (integrating with 50+ data systems).
Design Patterns: Expert knowledge of systems patterns (e.g., N-tier, MVC) and API frameworks (e.g., OpenAPI).
Communication: Ability to explain complex technical concepts to both technical and non-technical stakeholders and influence architectural decisions.
Educational Background: M.Sc/M.Eng or B.A/B.Sc. in Computer Science/Engineering or equivalent experience.
Agile Proficiency: Experience working in high-velocity Scrum or Kanban environments to deliver scalable, high-quality code.
Salesforce is seeking a passionate and highly skilled AI/SW Engineer to join our team in Tableau developing the #1 AI-powered analytics agents for helping customers see, understand, and act on data.
On the Analytics Agent team, you will work at the forefront of agentic application development, building groundbreaking, multi-modal products and tools that transform how people engage with data.
This is an opportunity to contribute to a dynamic, fast-paced environment, applying your expertise to build scalable, data-intensive systems for analytics. We're looking for curious and motivated engineers who want to play a significant role in pushing the boundaries of what AI agents can achieve.
Key Responsibilities
Collaborate with product managers, fellow engineers, and researchers to build next-generation generative AI products and prototypes to make our customers successful.
Propose and rapidly iterate on ideas and experiments, as though in a startup environment, to achieve product-market fit for cutting-edge analytics agents.
Build and shape user experiences using context engineering and generative AI capabilities.
Design and build scalable and performant agentic systems, taking throughput and latency into account, recognizing how and where to apply parallel processing, stream processing, and asynchronous I/O.
Evaluate the performance and quality of the agentic solutions you are building against customer use cases.
Solve challenges with probabilistic software, ensuring defensive error handling, streaming data optimization, caching, and explainability.
Implement logging, tracing mechanisms, and tools to facilitate debugging, diagnostics, and performance tracking.
Engage in light DevOps tasks, leveraging infrastructure best practices to deploy and monitor AI-driven systems.
Requirements
10+ years of enterprise engineering experience
Adaptable and Innovative Mindset: Fearless about learning new technologies and excited to work in a fast-paced, ambiguous environment. Possess a problem-first approach with a careful and principled methodology for building resilient systems.
Expertise in shaping experiences with LLMs and agents.
Proficient with evaluation of ML model performance.
Strong Programming and Distributed Systems Development Skills: Proficient in Python, Java, or other languages. Experience building full-stack applications with expertise in either backend, frontend, or both. Ability to handle error cases, write asynchronous code, and work effectively with streaming data. Professional experience in developing, scaling, and maintaining applications at a production scale.
Experience with Modern Software Development Practices: Familiar with DevOps principles, infrastructure best practices, and cloud-based deployments. Knowledgeable about queues, message buses, and event-driven architectures. Customers see, understand, and act on data.
Design at Qualified is small and intentional. There's no design systems team or research ops function, just close access to the product, fast feedback loops, and problems that rarely have obvious solutions.
Most of those problems are about AI where the interface is rarely the hard part. The challenge is helping users understand what the AI is doing, trust it when it's right, catch it when it's wrong, and shape it toward what they actually need. That takes judgment more than process.
We’re building Piper, an AI SDR that runs autonomous sales conversations, follows up with prospects, and moves pipeline without a human in the loop. Piper is not a chatbot and not a copilot. Piper is an agent. You will work on two of its most interesting surfaces: the AI brain (how Piper understands prospects and explains its reasoning) and conversational presence (the live chat and video experience where the AI is the rep).
The first surface is Piper’s brain: how Piper understands a lead, forms a plan, and explains its reasoning. You'll design the interface for shaping its personality, goals, and objection handling. Not a settings panel. Something closer to a thinking partner you can tune.
The second is Piper's live presence, the chat and video experience where the AI is the rep. The work is in the details: the micro-interactions, latency handling, turn-taking, and tone that make it feel credible instead of uncanny.
The design patterns for autonomous agents in enterprise sales are still being figured out. You'll be part of that.
Taste over process. Prototypes over presentations. Speed is a quality, judgment is the craft. You think of yourself as a creative director of AI collaborators, not a solo craftsperson. Concretely:
You prototype in code or with AI tools, not just Figma
You're faster with agents than most designers are without them
You ship design decisions, not just document them
6+ years of product design, with at least 2 years on AI or conversational experiences
You understand LLM behavior (latency, streaming, confidence, failure modes) and design for it honestly
Fluent in AI tooling as a core part of how you work, not an experiment
Strong visual and interaction craft. You have taste.
Comfortable without a detailed brief. You define the problem alongside the solution.
Works directly with eng and ML. No handoff culture here.
Voice, video, or real-time communication design background
Familiarity with enterprise sales or CRM workflows
Experience designing multi-step autonomous workflows
The design patterns for AI agents in enterprise sales are still being established. You'd be one of a few people defining them at production scale, on a product that's already live and growing.
Ownership here is genuine. You'll work directly with leadership, influence product direction, and own your work from problem definition through ship. No gatekeeping, no waiting for a brief.
The Salesforce acquisition puts our work in front of one of the largest enterprise customer bases on the planet. It is important that the team remains nimble and autonomous to keep innovation moving.
", "Job_Family_Group": "User Experience", "Job_Posting_End_Date_Text_for_Colorado": "Applications for this position will be accepted on an ongoing basis.", "Job_Posting_Title": "Lead Product Designer (LMTS) - Qualified, AI Products", "Job_Requisition_Primary_Location": "US, Remote", "Job_Requisition_Ref_ID": "JR350894", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Wyoming" ], "Locations": [ "Remote" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Netherlands---Amsterdam/Builder-Manager_JR351041-1", "External_Job_Posting_Start_Date": "2026-07-15", "Job_Description": "About the Role
Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.
Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.
You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.
You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.
You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.
You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.
Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).
Employee Success (ES) is made up of human resources (HR) professionals who come together to continue to build Salesforce with a goal of helping our employees do the best work of their lives. In Employee Success, we attract and retain the top talent critical to building out our organization with the Ohana style treatment. Whether we are recruiting the next great candidate for our company, building out new programs, or refining our current operations, Employee Success is passionate about the design, development, and delivery of a world-class employee experience, which allows Salesforce to deliver a world-class customer experience in the market. The Senior Benefits and Leave of Absence (LOA) Specialist provides benefit and leave of absence administration and employee support within a People Services (Shared Services) function for the United States and Canada. This role leverages best practices and consistency in
process design to ensure accurate and impactful application of benefit and leave programs and procedures while remaining true to Salesforce culture.
Responsibilities:
Customer Service
Serve as the primary liaison between Benefit and LOA vendors and Salesforce employees.
Interpret and apply understanding of Employee Benefits, Leave of Absence, Salesforce policies and practices, and other regulations to provide advice, guidance, and clarification for employees.
Maintain proper case management by utilizing team dashboards to ensure a timely and accurate responses that are based on Salesforce key performance indicators (KPIs).
Ability to identify trends in the case management system with the assistance of our Data Partner and create training opportunities for the T1 team and SMEs.
Partnership & Collaboration
Function as a thought partner with global stakeholders to create seamless, end-to-end employee experiences for complex, highly visible Benefit and LOA Programs.
Consult with Benefits/LOA COE, Payroll, ESBPs, and Salesforce legal counsel, as necessary.
Partner with Health & Safety and our Workers’ Compensation vendor to assist employees with Workers’ Compensation claims.
Project Duties
Manage and/or participate in special projects/programs requiring Benefit and LOA department stakeholder input.
Work with global partners to ensure a global Salesforce approach when working on global projects
Lead User Acceptance Testing for system enhancements.
Continuous Improvement
Assist the business to form/improve process and systems solutions that embed scalable frameworks/methodologies to satisfy both tactical and strategic business needs.
Leverage Basecamp knowledge to identify trends and recommend solutions for Benefit and LOA-related matters to aid in Tier 0 and Tier 1 resolution.
Ownership of updating/net new internal and external articles to ensure accuracy of information as it pertains to year over year and process changes.
Requirements:
Minimum 1-3 years experience in human resources, including benefit and leave of absence administration and vendor management.
Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
Prior experience working in a centralized human resource function preferred.
Ability to build, develop, implement, and engage in new service delivery approaches.
Demonstrated ability to navigate successfully within ambiguity, multiple priorities, and a constantly changing environment.
Adept understanding of client motivations and business pain points; leverages inputs to influence business decisions.
Experience working in a high volume, fast-paced environment, preferably in a high growth technology company.
Ability to make decisions guided by policies, practices, procedures, and business plan.
Uses best practices and knowledge of internal or external business issues to improve delivery of services.
Works independently and collaboratively; receives moderate guidance on day-to-day work and deliverables.
SHRM Certification recommended
The Experience
We are looking for an Associate Account Partner to join our growing Professional Services sales team. In this role, you will be empowered to uncover customer needs, position compelling service offerings, and help customers unlock value and achieve success on the Salesforce Platform.
You will generate pipeline by identifying opportunities within our existing customer base, work closely with license sales, and articulate how our services solve customer challenges — enabling them to get the most out of their investment in Salesforce. We are building a team of smart, ambitious professionals committed to customer success in a respectful, healthy environment where integrity and reliability are as important as talent and effort.
What You'll Actually Be Doing
You're Our Person If...
Even Better If...
Salesforce is seeking a Principal Software Engineer (PMTS) to join the Tableau Agent Analytics Agentforce Process Intelligence team. You will act as a technical leader across one or more teams, owning the end-to-end architecture of backend services and full-stack applications that enable enterprise customers to discover, simulate, and optimize their business processes at scale.
This role sits at the intersection of large-scale distributed systems, data-intensive analytics, and cloud platform engineering. You will be a leading technical representative across the application stack — negotiating interfaces with peer teams, driving architectural alignment across the product, and setting the bar for non-functional quality (availability, multi-tenancy, security, performance) across GRPC and python application services.
Your Impact
Drive the architecture, design, implementation, and delivery of secure, highly scalable backend services deployed on Kubernetes in a cellular, multi-AZ cloud architecture, and act as the technical leader for one or more teams.
Architect authentication and authorization integrations with identity providers (session-based auth, mTLS for service-to-service communication) and partner with Security on threat modeling, AppSec, and AI safety guardrails for new features.
Define SLIs and SLOs for the team's features and services in partnership with Product, design rollout strategy and telemetry that spans pre-release / canary / stagger periods, and lead service ownership: on-call rotations, ops and readiness reviews, runbooks, and automation.
Set test strategy across the pillar — unit, integration, functional, regression, and performance — and approve test plans for cross-team initiatives.
Write architectural documents, design specifications, and test plans for projects that span multiple teams; lead and participate in design reviews; and provide constructive feedback on peer teams' designs.
Provide technical coaching and mentorship to LMTS and SMTS engineers on the team and on peer teams, primarily through reviews; recognize which large designs to delegate and which to implement yourself.
Manage the technical backlog so that team goals and long-term technical debt are both addressed, and propose standards and best practices where they don't yet exist across the organization.
Represent the team to VP-level engineering leadership, Product, and external stakeholders — clearly and concisely explaining initiatives, high-level architectures, and trade-offs; act as a technical liaison for Customer Trust when needed.
Champion Customer Trust within the team: reinforce non-functional requirements, occasionally engage directly with customers to validate that features solve real problems, and lead critical problem management to limit customer impact.
Required Qualifications
15+ years of professional software development experience, with a proven track record of shipping enterprise SaaS at scale and operating in a Principal-level technical leadership capacity.
Strong proficiency in Java and/or Python, with production-level fluency across multiple languages in real systems.
Hands-on experience designing, operating, and evolving highly available distributed systems on AWS or comparable cloud platforms, with 99.99%+ availability targets.
Demonstrated ability to drive proactive threat modeling and partner with security/compliance on AppSec, vulnerability management, and AI safety considerations for new features.
Hands-on experience with automated testing including unit, integration, and functional testing (JUnit, pytest, Selenium, Playwright), and a track record of defining test strategy for complex, cross-team systems.
Proven ability to lead technical initiatives across multiple teams, mentor LMTS/SMTS engineers, and drive architectural alignment across organizational boundaries.
Exceptional communication skills — including the ability to present technical strategy and trade-offs to VP-level engineering leadership, Product, and external customers.
A related technical degree required.
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (human or AI-generated) for correctness, quality, security, and performance
A demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows.
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Preferred Qualifications
Familiarity with multi-tenant SaaS ecosystems and cloud platform engineering, including tenant-isolation patterns across database, cache, and storage layers.
Expertise in shaping experiences with LLMs and agents.
Proficient with evaluation of ML model performance.
Experience with Agile development methodologies, test-driven development (TDD), and zero-downtime deployment patterns (blue/green, rolling releases).
Prior experience as a Principal Engineer or similar leadership role, driving significant technical initiatives across multiple teams.
Familiarity with the business process management, process mining, or workflow automation domains.
The Technical Architect — Agentforce & Revenue Cloud is a technically deep, execution-focused architect responsible for designing and delivering migrations from legacy CPQ, billing and configure-price-quote platforms (Apttus/Conga, Zuora, Oracle CPQ, custom-built CPQ) to Salesforce Revenue Cloud (CPQ + Billing + Revenue Lifecycle Management). This role also covers the design and deployment of Agentforce — Salesforce's agentic AI platform — to automate and augment revenue processes post-migration. As a member of the Strategic Migration CoE and Migration Factory, you will own the solution design, product catalogue migration, pricing rule architecture, contract and subscription migration strategy, billing migration design and Agentforce agent configuration for revenue use cases. You will act as the primary technical authority bridging legacy quote-to-cash logic and Salesforce Revenue Cloud's native capabilities.
RESPONSIBILITIES
Serve as the Technical Lead for Revenue Cloud migration workstreams, architecting the end-to-end transition from legacy CPQ/billing platforms to Salesforce CPQ, Salesforce Billing and Revenue Lifecycle Management (RLM).
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Design the product catalogue and pricing migration strategy — mapping legacy product hierarchies, bundle structures, SKUs, price books, discount schedules and pricing waterfall logic to Salesforce CPQ native features.
Own the contract and subscription migration architecture — migrating active contracts, amendments, renewals, subscriptions and asset records from legacy platforms with full relationship integrity and history preservation.
Architect the billing migration strategy — migrating invoice history, payment records, billing schedules, usage data, credit notes and tax records to Salesforce Billing while maintaining ERP reconciliation accuracy.
Design Agentforce agent configurations for revenue use cases — including quote-assist agents, renewal agents, deal desk agents and revenue operations agents that augment migrated Revenue Cloud processes post go-live.
Define end-to-end data lineage for all Revenue Cloud objects — including quote, order, contract, asset, billing and revenue recognition — covering profiling, cleansing, transformation and reconciliation.
Lead functional and technical discovery workshops with client revenue operations, finance and sales teams to uncover complex CPQ logic, pricing exceptions, approval hierarchies and legacy billing rules.
Manage the functional depth of Source vs. Target systems — maintaining deep understanding of how legacy CPQ pricing logic, approval matrices and billing rules translate into Salesforce CPQ and Billing native features vs custom build.
Design ERP integration architecture for revenue recognition, AR and GL posting — ensuring migrated billing data flows correctly to SAP, Oracle or NetSuite post go-live.
Serve as a Trusted Advisor to the client, driving conversations with CFOs, Revenue Operations leaders and Enterprise Architects to shape the Revenue Cloud migration roadmap, revenue recognition strategy and Agentforce adoption vision.
Establish best-in-class standards for the Revenue Cloud migration practice — building reusable CPQ config templates, pricing rule patterns, billing migration scripts and Agentforce prompt templates as factory accelerators.
Lead cutover planning and execution — including product catalogue freeze, final contract migration sequencing, billing system cutover, ERP sync validation and post-migration reconciliation against legacy billing system.
Identify and mitigate technical risks proactively — pricing rule conflicts, contract relationship data skew, ERP posting mismatches, CPQ governor limits during bulk quote generation and Agentforce agent hallucination risks in revenue contexts.
Contribute to the Migration Factory by building reusable Revenue Cloud and Agentforce migration playbooks, config accelerators and cutover runbooks, reducing wave delivery time with each iteration.
CORE TECHNICAL SKILLS — MUST HAVE
Salesforce CPQ Deep Expertise: Advanced configuration of product rules, pricing rules, discount schedules, guided selling, approval workflows, quote templates and amendment/renewal logic.
Salesforce Billing: Hands-on experience with billing schedules, invoice generation, usage-based billing, payment gateway integrations (Stripe, Adyen, Zuora), tax engine integration and dunning workflows.
Revenue Lifecycle Management (RLM): Understanding of Salesforce RLM — dynamic revenue contracts, asset lifecycle management and flexible pricing models.
Agentforce Platform: Knowledge of Agentforce agent design — agent topics, instructions, actions and guardrails — for revenue operations use cases (quote assist, renewal, deal desk).
Product Catalogue & Pricing Migration: Proven expertise in migrating complex product hierarchies, bundle configurations and multi-tiered pricing logic from legacy CPQ platforms.
Contract & Subscription Data Migration: Deep experience migrating active contracts, subscriptions, amendments and asset records with full relationship integrity at enterprise scale.
Revenue Recognition: Understanding of ASC 606 / IFRS 15 revenue recognition rules and how they map to Salesforce Billing revenue schedules and ERP posting.
Integration Architecture: REST/SOAP APIs, Platform Events, ERP integration patterns (SAP/Oracle/NetSuite), payment gateway integrations and middleware (MuleSoft/Boomi).
Data Architecture & LDV: Master-level understanding of CPQ data model, quote line relationships, contract hierarchies and Large Data Volume strategies for billing objects.
PREFERRED SKILLS — GOOD TO HAVE
Experience migrating from Apttus/Conga CPQ, Zuora, Oracle CPQ, Salesforce Classic CPQ (Big Machines) or custom-built CPQ to Salesforce Revenue Cloud
Hands-on experience with ETL tools — Informatica, Talend, MuleSoft — for high-volume contract and billing data migration
Knowledge of Salesforce Industries (Vlocity/OmniStudio) — DataRaptors and Integration Procedures for CPQ process automation
EXPERIENCE REQUIREMENTS
10+ years of experience developing enterprise Salesforce technology and revenue operations solutions
5+ years hands-on Salesforce CPQ experience, with at least 2 end-to-end CPQ/Billing migration projects
3+ years of client-facing advisory or architecture roles on enterprise Revenue Cloud transformations
Demonstrated experience migrating complex product catalogues (1000+ SKUs) and active contract portfolios (100K+ contracts) to Salesforce Revenue Cloud
Experience with Agentforce Einstein models — prediction fields, next best action and recommendation strategy for revenue use cases
Familiarity with Salesforce Subscription Management for direct-to-consumer subscription billing models
Understanding of multi-currency and multi-entity billing migration for global enterprise clients
SALESFORCE & PLATFORM CERTIFICATIONS
Salesforce CPQ Specialist (Required)
Salesforce Revenue Cloud Consultant (Required)
Salesforce Billing Specialist (Required)
Salesforce Application Architect (Preferred)
Agentforce Specialist (Preferred)
Salesforce Certified Data Architect (Preferred)
Salesforce.com is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of Agentforce Operations. The Strategic Sales Director, Agentforce Operations role focuses on selling our cutting-edge products that automate complex operational workflows and deliver trusted, human-like reasoning at scale.
As a key senior sales leader, you’ll formulate and execute a scalable sales strategy within a designated vertical—driving growth by penetrating our existing Salesforce customer base and attracting new customers. You’ll help organizations radically scale their operational capacity, reduce manual bottlenecks, and maximize ROI by deploying autonomous agents that seamlessly connect data, actions, and humans across the enterprise.
This role sits within the Agentforce Operations organization, contributing to Salesforce’s growth in a fast-paced, collaborative, and innovative atmosphere that fosters product incubation—all while being a valued member of the Ohana.
You will work with customers to demonstrate the value of Salesforce’s Agentforce Operations product, which unifies business logic, CRM data, and autonomous AI actions into a secure, scalable ecosystem. You’ll guide customers to the right solutions that transform front- and back-office operations, streamline complex multi-step processes, and establish the next generation of digital-first operational efficiency.
Prospecting, pipeline generation, and revenue attainment for the Agentforce Operations product suite.
Navigating medium to long sales cycles for strategic, high-value AI transformation deals.
Ensuring customer satisfaction and successful deployment models for early adopters and expansion customers.
Develop strong internal and customer relationships to create win-win AI adoption opportunities.
Clearly communicate the value of Agentforce Operations to business leaders.
Drive revenue growth by closing new business and expanding existing accounts within your vertical.
Develop and execute sales campaigns targeting operational transformation, digital labor strategies, and AI automation.
Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic enterprise AI deals.
Engage with stakeholders across Operations, IT, Customer Experience, and C-suite leadership to understand business challenges and develop tailored, outcome-based AI solutions.
Maintain accurate sales forecasting and CRM updates.
Collaborate with solution engineers, AI specialists, marketing, and customer success teams to provide a seamless end-to-end client experience.
Deep industry expertise and experience within one of the following industries: Automobile, Healthcare/Life Sciences, Financial Services, Energy, Consumer Goods, or Technology
8+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Conversational AI, RPA/Automation, Business Process Automation (BPA), or Cloud Enterprise Solutions.
Deep industry experience in either Auto, Healthcare, Financial Services, Energy, Consumer Goods, Technology
Excellent presentation skills, especially for a C-suite audience
Experience in selling with AEs across Salesforce ecosystem to generate new logos and expanding existing Salesforce footprint
Proven experience in solution selling, value-based selling, and demonstrating AI/automation ROI to multiple stakeholders.
Strong knowledge of AI technologies, LLMs, autonomous agent architectures, and data orchestration platforms (e.g., Salesforce Data Cloud, MuleSoft).
Familiarity with enterprise operational workflows, API ecosystems, and compliance/security frameworks for AI is a plus.
Bachelor’s degree strongly preferred.
Strong consultative selling skills with a track record of exceeding sales goals in emerging technology sectors.
Proven ability to navigate complex, multi-stakeholder sales processes involving both IT and Business Unit leaders.
Competitive spirit, resourcefulness, and a passion for solving complex operational problems with AI.
Business acumen to articulate the tangible ROI of shifting from manual workflows to autonomous digital workers.
Skilled in objection handling (especially around AI trust, data security, and governance), negotiation, and closing high-value deals.
Ability to collaborate cross-functionally and act as a trusted advisor on digital transformation.
Knowledge of competitors in the AI agent, RPA, and automation space (e.g., Microsoft Copilot, UiPath, OpenAI enterprise solutions).
Join us as part of the Salesforce Ohana and help organizations transform how they scale, automate, and operate - powered by Agentforce Operations.
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Join the team responsible for innovating, maintaining, and monitoring Salesforce's massive-scale voice infrastructure. We are part of the Service Cloud organization — a dynamic global team delivering and supporting innovative, proactive, multi-channel service for Salesforce customers, including Voice.
In this role, you will leverage your experience deploying, maintaining, and monitoring large-scale voice infrastructure services across the globe, and provide support for customers on voice-related infrastructure and quality issues.
Required Skills
A related technical degree required
5+ years of experience supporting large-scale voice infrastructure deployments in public clouds
Hands-on experience in voice operations in a multi-region, enterprise-scale infrastructure
Hands-on experience with real-time communications (PSTN, SIP, VoIP, etc.) at scale
Hands-on experience operating a 24/7 voice system at scale with SLA of 4+ 9s availability
Hands-on expertise configuring SBCs, establishing SIP trunking between voice systems, codec negotiations, etc.
Hands-on expertise using standard tools and technologies to configure, monitor, and maintain voice infrastructure
Ability to set up comprehensive alerting and monitoring mechanisms for voice infrastructure, including call quality issues, and proactively monitor them
Capacity/scale planning: ability to proactively plan voice infrastructure capacity to ensure the infrastructure can scale for unexpected surges in voice traffic
Good understanding of security posture for VoIP networks and the ability to update in-house and third-party stacks to ensure strong security adherence
Hands-on expertise troubleshooting voice-related issues such as call setup issues, QoS, jitter, call drops, SIP 4XX/5XX errors, etc.
Hands-on expertise in deep packet inspections, SIP ladder analysis, and STIR/SHAKEN debugging
Hands-on experience planning and conducting maintenance activities for voice infrastructure without disruption to customer traffic
Excellent communication skills to proactively keep stakeholders updated on voice-related issues or maintenance notifications
Ability to work and interoperate with partner systems
Ability to work with customers, understand their voice requirements and scale, and create a solution reference voice/network infrastructure plan for Salesforce
Work in close partnership with external VoIP/PSTN carriers and other vendors such as SBC providers
Good awareness of voice/telecom regulations across different regions and adherence requirements
Good awareness of voice stack compliance standards such as E911 and CALEA
Excellent analytical and problem-solving skills
Ability to adapt, remain flexible, and learn quickly in a dynamic environment
Excellent organizational skills, including the ability to prioritize tasks efficiently with a high level of attention to detail
Ability to work under tight deadlines while coordinating multiple projects and responding to changing business and technical conditions
AI & Emerging Technology Skills
Hands-on experience applying AI/ML tools to voice operations, such as AI-driven anomaly detection, predictive alerting, or intelligent capacity planning
Experience with conversational AI platforms and integrating AI-powered features into voice infrastructure (e.g., AI transcription, sentiment analysis, or virtual agent integrations)
Familiarity with Salesforce Einstein or similar AI platforms and their application to Service Cloud Voice workflows
Ability to evaluate and implement AI-based quality monitoring tools for real-time call analysis
Experience using AI/ML models or data-driven approaches to improve call quality, reduce latency, and optimize routing
Desired Skills
Experience writing automation scripts using scripting languages such as Python
Experience with application protocols and troubleshooting (e.g., HTTP, HTTPS, TCP/UDP)
Knowledge of Linux (Red Hat), including configuration, packages, services, daemons, shells, and troubleshooting
Experience in fast-paced, technical environments experiencing rapid growth and change
Nice to Have
Some experience with configuration automation tools such as Ansible, Puppet, and/or Chef
Some experience with container orchestration systems such as Docker and Kubernetes, and CI/CD pipelines
Understanding of Terraform, Helm, and Spinnaker
Own the full Signature Success experience for your customers - from coordinating entitled deliverables to driving adoption of Sales Cloud and Service Cloud - so customers see measurable business outcomes throughout their lifecycle.
Build and sustain trusted relationships with business and technical stakeholders, including executive sponsors, translating platform capabilities into strategies that align with each customer's goals and roadmap.
Monitor platform health, track adoption metrics, and lead proactive reviews that surface release recommendations, flag risks, and protect customers during critical business moments like peak revenue periods.
Use AI tools and agent-based workflows to streamline success planning, health monitoring, and QBR preparation, and actively develop fluency in autonomous agent capabilities through ongoing learning.
You're Our Person If...
8 + years in Customer Success, Account Management, or a strategic customer-facing SaaS role.
Proven experience managing large, complex enterprise accounts with multiple stakeholders.
You're skilled at facilitating business conversations, handling objections, and influencing stakeholders at all levels, including the C-suite, in clear and confident terms.
Experience with adoption and renewal motions in a multi-product environment.
You have hands-on experience supporting customers on Sales Cloud and Service Cloud, including core features like opportunity management, forecasting, case management, and Omni-Channel routing.
Even Better If...
You hold Salesforce certifications such as Sales Cloud Consultant, Service Cloud Consultant, Administrator, or AI Associate.
You have experience with Einstein for Sales or Service features, including lead scoring, case classification, and article recommendations.
You're familiar with how Sales Cloud integrates with marketing automation tools and how Service Cloud connects with telephony, chat, and self-service portals.
Experience working on digital transformation or cloud migration initiatives.
Success Guide — Bangalore, India (Informatica Products Experience)
The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Informatica-powered data management and integration solutions. Success Guides provide proactive and reactive architecture, product, and industry expertise to enable customers to successfully adopt products. Based in Bangalore, the Success Guide will engage with customers across all account segments, delivering 1:1 success guidance to Premier Success customers. With the support of AI and automation, Success Guides provide the right recommendation at the right time, enabling customer value realization at scale.
The ideal Success Guide is a proactive, self-starting trusted advisor — organized, agile, and passionate about driving thought leadership through mentoring, knowledge sharing, and helping customers translate technical capabilities into tangible business value. They have excellent presentation and communication skills in both a 1 on 1 and group setting. They have strong technical skills and are able to use their product knowledge to deliver value to both customers and internal teams.
You will combine deep knowledge of Informatica products (including data integration, data quality, and MDM capabilities), and the ability to navigate diverse cultural and business environments to deliver tailored success strategies that align with each customer's unique goals.
What You Will Do
What You Should Have
Working Hours:
*Please note we are seeking Spring 2027 or Winter 2026 grads. Start date for this role is August 2027.
About the Associate Product Manager Program
Calling all Trailblazers to join the Salesforce Product Management team! Trailblazers drive innovation, disrupt industries, and shape the world around us. Whether it’s architecting agentic workflows, leveraging real-time data to drive business acumen, or delivering "AI-first" user experiences, Trailblazers propel the future of technology.
At Salesforce, nothing is more important than the success of our customers. The Product organization has been focused on delivering customer success since Day 1. Today, that means building the world’s most trusted AI + Data + CRM platform. We deeply understand our customers and constantly seek their input on our products and gather their feedback to improve what we do. We rely on data, experimentation, and AI research to validate our assumptions. We partner with engineering, UX, data science, research, marketing, finance, and customer success to rapidly deliver innovative products and next-generation technologies that change how our customers connect to their customers. Our B2B AI focus creates unique and exciting challenges for delivering the future of technology at scale, requiring us to package and design our products for adoption by thousands of top companies across the world.
We do all of this while giving back to the communities where we work and live. With our 1-1-1 Model we give 1% of our time, 1% of our product, and 1% of our equity back into the community. We believe that business is the greatest platform for change and are working toward a more equal world. And with our partners, customers, and Trailhead learning platform we are creating millions of jobs and skilled workers around the world.
As an Associate Product Manager, you will play a critical role in shaping the AI-driven future of technology. You will join our product organization in an intensive 2-year rotational experience that allows you to develop your skills as a hands-on, technical AI product manager and learn to "PM the Salesforce way." You will gain experience building and managing products across diverse teams, get direct exposure to senior executives, and work with formal mentors to build your career in the AI era.
Embed within a small AI pods to rapidly prototype, test, and iterate on agentic features — moving from customer problem to working solution in tight cycles
Understand and analyze user needs to define how autonomous agents can solve complex, multi-step business problems — including edge cases, failure modes, and trust boundaries
Define success criteria and evaluation frameworks for agentic behaviors, including agent telemetry, grounding quality, and escalation paths
Analyze market trends, competitor frameworks, qualitative customer research and quantitative product usage and agent performance signals to drive fast, informed iteration
Help define a product strategy that moves beyond static features toward autonomous, context-aware collaborators.
Partner with designers to create intuitive user experiences where humans and AI agents work together seamlessly.
Work with engineers and designers to build and launch features
Help evangelize product vision through presentations to stakeholders
Bachelor's or Master's Engineering, Computer Science, or a related field.
Previous industry internship in product management or closely related technical role
AI Literacy: A deep interest in (or experience with) LLMs, autonomous agents, and data architecture.
Ability to deliver on commitments and thrive under the pressure of rapid AI release cycles.
Excellent analytical, problem-solving, organizational, presentation, interpersonal, written and verbal communication skills.
Ability to manage multiple projects simultaneously and adapt to shifting technology landscapes.
Proven ability to deliver on commitments in high-growth environments
Demonstrated ability to collaborate in small, fast-moving teams and drive decisions with incomplete information
Comfort working in rapid iteration cycles — prototyping, testing with users, and adjusting quickly based on signal
Excellent analytical, problem-solving, organizational, presentation, interpersonal, written and verbal communication skills.
Familiarity with agent orchestration concepts (e.g., tool use, MCP, A2A, Skills, Agent Harnesses, memory, multi-agent coordination) and lifecycle concepts (evaluations, observability, optimization)
Product management or design experience with a focus on software products and AI technologies.
A track record of taking ownership end-to-end in ambiguous environments — from problem discovery through launch
Exposure to responsible AI practices, including trust, safety, and ethical use considerations
Experience building with or on top of AI APIs and developer tools (e.g., OpenAI, Anthropic, LangChain)
About the Role
This is a founding-GTM hire — built for someone who has lived the commercial repercussions of consumption and wants to build the model, not maintain it. You will drive consumption-based partnership programs across Salesforce's embedded/OEM ISV portfolio and contribute to broader consumption motions across the AMER ISV business, working directly with and for the Head of AMER Platform Partnerships.
The title is Partner Account Manager; the mandate is closer to business builder. You own the pipeline, drive partner-led consumption motions, and operate across both product and commercial dimensions. This is a net-new role — you will shape what the playbook looks like, not inherit one.
What You'll Do
Responsibilities track the consumption path: Engage → Commit → Build & Package → Launch → Scale.
Engage — Identify and qualify ISV partners with consumption-growth potential; build the business case for embedding Salesforce platform capabilities (Data Cloud, Agentforce, Platform) into their product and distribution strategy.
Commit — Develop and negotiate OEM/embedding agreements, consumption commit structures, and PoC/PoV terms with partner commercial, product, and engineering leadership. You will be building a first-of-its-kind partner GTM through creative deal structures.
Build & Package — Work shoulder-to-shoulder with partner product and engineering teams on GTM packaging; translate platform capabilities — Service-as-Software, zero-copy data, Agents — into partner-owned pricing and packaging narratives that drive revenue.
Launch — Coordinate Salesforce partner solution engineering, ISV Success, and field resources to live deployments; activate the GTM motion in field selling alongside partner-facing teams. You will experiment with new models and quickly pivot to where partners are seeing the most success.
Scale — Track consumption health across the embedded base; identify upsell, expansion, and net-new business unit opportunities; drive partner tier graduation and deepen partners commitment to the Salesforce platform.
Dual Mandate — Run your own book of OEM/embedded accounts while contributing to consumption program design, field enablement, and best practice development across the broader ISV team. You will take best practices and share them throughout the ISV and Embedded Partner business.
What You'll Bring
Must-Have:
Consumption-model GTM — You have carried pipeline and closed revenue in a consumption or usage-based model — PoC/PoV cycles, commit structures, true-ups, experimentation. Not theoretical; you lived the GTM repercussions. Source backgrounds: hyperscalers, cloud platform providers, data warehouse companies, or equivalent.
Technical fluency — You have worked with or for a deeply technical product. You can hold an architecture conversation, distinguish platform capabilities from basic integration capabilities, and carry a platform-differentiation pitch independently.
Deal execution — You own outcomes. You have structured and closed commercial agreements — not just managed relationships or reported on activity. You are as comfortable running at quarter close dates as you are building long-term strategic partnerships.
Founding-GTM temperament — You thrive in zero-to-one. Comfortable with ambiguity, quick to test and iterate, energized by building rather than operating.
Strong Plus:
Background at a hyperscaler, cloud platform provider, or data warehouse company (e.g., AWS, Azure, GCP, Snowflake, Databricks, or equivalent)
AI fluency — can credibly connect AI's impact on the software landscape to a specific partner's product roadmap and GTM strategy
Experience with complex deal structures: OEM, white-label, platform licensing, revenue share, co-sell tied to cloud commit.
Backgrounds We Welcome
We are not looking for a traditional alliances manager. The through-line we hire for: have you driven both product and commercial outcomes with partners? That transfers from customer success, solutions/pre-sales, product management, and direct sales as readily as it does from alliances.
Prior Salesforce ecosystem knowledge is not required — platform fluency you can build; commercial instinct and consumption-GTM DNA you bring on day one.
How Success Is Measured
Incremental ARR and Average Order Value (AoV) across the embedded/OEM partner portfolio
Lighthouse and competitive partner wins — establishing Salesforce as the platform of record in net-new partner products
Partner Tier Graduation — moving partners up the consumption maturity curve
Net-New Partners Recruited into consumption-based embedding motions
Consumption health across the embedded base: org growth, seat attach, add-on revenue, commit utilization
ROLE OVERVIEW
The Data Cloud Architect — Migration Factory is a cross-track technical authority responsible for designing and governing the Salesforce Data Cloud implementation layer that underpins every migration wave within the Migration Factory. Bridging the gap between legacy data estates and the Salesforce unified customer platform, this role owns the end-to-end Data Cloud architecture — from ingestion stream design and identity resolution to unified profile modelling, segmentation activation and data readiness assessment for Agentforce. This position extends the readiness architecture into the Migration Factory delivery engine — ensuring every customer migrated across Marketing Cloud Next, Revenue Cloud, ITSM and Tableau Next tracks has a well-governed, AI-ready, unified data foundation in Salesforce Data Cloud from day one. The architect is equally responsible for the data migration discipline — owning data profiling, ETL strategy, transformation mapping, reconciliation standards and cutover data integrity across all migration tracks. As a member of the Migration Factory CoE, this role drives continuous improvement of data migration and Data Cloud accelerators, ensuring each wave delivers higher data quality and faster time-to-insight than the last.
RESPONSIBILITIES
Data Cloud Architecture — Cross-Track Ownership: Design the Salesforce Data Cloud architecture that serves as the unified data foundation for all Migration Factory tracks — owning data stream configuration, identity resolution rules, unified profile schema, data lake object (DLO/DMO) design, calculated insights and segmentation activation to downstream clouds.
Data Readiness Assessment: Lead data readiness assessments for every incoming migration wave — profiling source system data estates across Marketing Cloud, CPQ/Billing, ITSM and BI platforms to identify data quality gaps, schema mismatches, consent record completeness and AI-readiness of the data for Agentforce activation.
Agentforce Data Readiness: Design the data architecture that makes migrated customer data AI-ready for Agentforce — ensuring unified profiles, grounding data, retrieval-augmented generation (RAG) context and structured data actions are correctly configured in Data Cloud and available to Agentforce agents post-migration.
Data Migration Strategy — Factory-Wide: Own the cross-track data migration methodology for the Migration Factory — defining standards for data profiling, ETL pipeline design, transformation mapping, staging area architecture, bulk load sequencing, cutover window design, dry run execution and reconciliation sign-off across all five tracks.
ETL & Integration Pipeline Design: Architect ETL and data integration pipelines for migrating high-volume source system data into Salesforce objects and Data Cloud — selecting appropriate tools (Informatica, Talend, MuleSoft, Azure Data Factory, AWS Glue) based on source system, volume and transformation complexity.
Identity Resolution Design: Design and implement Salesforce Data Cloud identity resolution rulesets — defining match rules, reconciliation rules and individual/household profile merge strategies for migrated customer data from multiple legacy source systems.
Consent & Compliance Architecture: Architect the consent data migration strategy across all tracks — ensuring GDPR, CAN-SPAM, CASL and POPI consent records, suppression lists and data processing agreements are correctly migrated into Data Cloud and propagated to activation targets including Marketing Cloud Next.
Data Quality & Validation Framework: Design and enforce the factory-wide data quality framework — defining validation rules, anomaly detection thresholds, reconciliation counts, completeness checks and data quality warning standards in Data Cloud and Tableau Next post-migration.
Data Cloud Product Expertise & Roadmap: Maintain deep, current knowledge of Salesforce Data Cloud product capabilities, roadmap, feature releases and best practices — translating new product capabilities into updated factory playbooks and delivery standards.
Cross-Track Collaboration: Work closely with the Marketing Cloud Next, Revenue Cloud, ITSM, Tableau Next and DevOps Track Architects — ensuring Data Cloud integration points, data stream dependencies and unified profile activation are correctly wired into each track's delivery plan and cutover sequence.
Trusted Advisor to Clients: Serve as the senior data architecture advisor to client CDOs, Data Engineering leads and Enterprise Architects — articulating the vision for a unified, AI-ready data platform built on Salesforce Data Cloud as the outcome of the migration programme.
Factory Accelerator Development: Build and maintain the Data Cloud migration accelerator library — data stream templates, DLO/DMO schema blueprints, identity resolution config guides, consent migration playbooks, ETL pipeline templates, reconciliation scripts and data quality dashboards — as reusable factory assets.
Platform Development for Factory Tooling: Design and build Apex-based Data Cloud API callout frameworks, batch data validation utilities and LWC-based data reconciliation dashboards deployed on the Salesforce platform to support factory data migration operations.
Continuous Improvement — Factory Feedback: Capture Data Cloud and data migration lessons learned after every wave, feeding structured improvements back into the MDLC Phase 7 Factory Feedback loop — driving measurable reduction in data migration effort, defect rate and cutover duration wave-over-wave.
CORE TECHNICAL SKILLS — MUST HAVE
Salesforce Data Cloud — Deep Expertise: Advanced hands-on knowledge of Data Cloud — data streams, data lake objects (DLO), data model objects (DMO), identity resolution, unified profiles, calculated insights, segmentation, activation targets and Data Cloud APIs.
Agentforce Data Readiness: Understanding of how Data Cloud unified profiles, grounding data, structured data actions and retrieval-augmented generation (RAG) context feed Agentforce agents — and how to design the data architecture to make migrated data AI-ready.
Data Migration Methodology: Proven expertise in end-to-end enterprise data migration — data profiling, ETL pipeline design, transformation mapping, staging architecture, bulk load sequencing, dry run execution, reconciliation and cutover planning across high-volume source systems.
ETL & Data Integration Tools: Hands-on experience with at least two ETL/integration tools — Informatica Cloud (IDMC), Talend, MuleSoft, Azure Data Factory, AWS Glue, Fivetran or similar — for large-scale data extraction, transformation and load into Salesforce and Data Cloud.
Identity Resolution Design: Experience designing Data Cloud identity resolution rulesets — match rules, reconciliation rules, individual/household profile merge logic and deduplication strategies for multi-source customer data estates.
Consent & Compliance Data Architecture: Expert knowledge of consent data migration — GDPR, CAN-SPAM, CASL, POPI — and how to architect consent record migration, preference data flows and suppression list propagation within Data Cloud and to activation targets.
Data Architecture & Modelling: Strong understanding of relational and dimensional data modelling, star/snowflake schemas, canonical data model design, ERD development and Large Data Volume (LDV) strategies for Salesforce platform objects and Data Cloud DMOs.
Salesforce Platform & API Development: Ability to write Apex Batch classes, REST callout frameworks and LWC data validation tools for factory migration operations. Experience with Salesforce Bulk API 2.0, Composite API and Data Cloud Ingestion API for high-volume data operations.
Data Quality & Reconciliation: Expertise in designing data quality frameworks — validation rules, anomaly detection, completeness checks, reconciliation count matching and data quality warning configuration in Salesforce and Tableau Next post-migration.
Integration Architecture: Understanding of enterprise integration patterns — event-driven architecture, API-led connectivity, pub/sub messaging and CDC (change data capture) — relevant to migrating real-time data streams into Data Cloud from legacy source systems.
Platform Security & Data Governance: Knowledge of Data Cloud data governance — data spaces, field-level security, consent API, data sensitivity labels and role-based access — and how to apply compliance-aligned governance for migrated customer data estates.
Platform Development: Proficiency in Apex Triggers, Batch Apex, Schedulable classes, Governor Limit management and Apex Test Classes — combined with ability to build LWC dashboards and Salesforce Flow automations as internal factory tooling for data validation and migration progress monitoring.
PREFERRED SKILLS — GOOD TO HAVE
Hands-on experience with Salesforce Data Cloud Ingestion API, Streaming API and Calculated Insights API for real-time data activation
Knowledge of zero-copy data federation — Snowflake Data Sharing, Databricks Delta Sharing and BigQuery Omni — as Data Cloud data sources without physical data movement
Experience with dbt (data build tool) for upstream data transformation and semantic layer design feeding Data Cloud data streams
Familiarity with Customer Data Platform (CDP) migrations — migrating from Segment, Tealium, mParticle, Treasure Data or Lytics to Salesforce Data Cloud
Understanding of Salesforce Marketing Cloud Next + Data Cloud activation patterns for AI-personalised journeys post-migration
Experience with master data management (MDM) platforms — Informatica MDM, Reltio, Stibo — as source systems for identity resolution seeding in Data Cloud
Knowledge of Apache Kafka, AWS Kinesis or Azure Event Hub for streaming data ingestion into Data Cloud via Ingestion API
Familiarity with data mesh architecture principles and how federated data ownership models affect Data Cloud data stream design
Experience with Salesforce Tableau Next as a Data Cloud visualisation and data quality monitoring layer post-migration
EXPERIENCE REQUIREMENTS
8–14 years of experience in data architecture, data engineering and Salesforce platform solutions
5+ years of hands-on Salesforce Data Cloud (or legacy Salesforce CDP) implementation experience
4+ years of enterprise data migration experience — end-to-end ownership of data profiling, ETL, transformation and cutover for large-scale programmes (10M+ records)
Demonstrated experience delivering Data Cloud implementations that serve as the unified customer data foundation for multi-cloud Salesforce programmes
Proven experience working within a programme delivery model — collaborating with multiple track architects, data engineers and client data teams concurrently
Experience with Agentforce data readiness — configuring Data Cloud to support Agentforce agent grounding, structured data actions and retrieval-augmented generation
SALESFORCE & PLATFORM CERTIFICATIONS
Salesforce Data Cloud Consultant (Required)
Salesforce Certified Data Architect (Required)
Salesforce Application Architect (Required)
Agentforce Specialist (Required)
Salesforce Marketing Cloud Consultant (Preferred)
Salesforce Integration Architect (Preferred)
Informatica IDMC Certified (Preferred)
Snowflake SnowPro Core (Preferred)
CROSS-CUTTING QUALIFICATIONS
Data Migration Authority: Recognised expert in enterprise data migration — able to set and enforce data profiling, ETL, transformation and reconciliation standards across multiple concurrent migration tracks within the factory.
Agentforce / AI-Ready Data Design: Deep understanding of how Data Cloud unified profiles, grounding data and structured data actions enable Agentforce — able to design data architectures that make every migrated customer AI-ready from day one.
Cross-Track Collaboration: Comfortable working alongside Marketing Cloud Next, Revenue Cloud, ITSM and Tableau Next Track Architects — providing Data Cloud integration guidance without owning their track delivery.
Continuous Learning & Product Readiness: Demonstrated habit of hands-on product experimentation, beta participation and roadmap engagement — aligned to the Salesforce Readiness Architect mandate to stay ahead of Data Cloud and Agentforce product evolution.
Communication: Ability to translate complex data architecture decisions for both technical data engineering teams and non-technical executive stakeholders (CDOs, CIOs, Chief Data Stewards).
Factory Mindset: Committed to industrialised, repeatable delivery — building and contributing reusable accelerators, templates and playbooks that make each successive wave faster and higher quality than the last.
The Technical Architect for Tableau Next is an execution-focused analytics architect and our primary subject matter expert for the Tableau Next platform. You will be responsible for designing and delivering migrations from Salesforce CRM Analytics, Cognos, Business Objects, MicroStrategy, Power BI, Looker, and legacy Tableau Server to a modern data stack. As the primary technical authority for this migration track, you will own the Tableau Next analytics platform architecture, legacy content migration strategy, and the feature adoption roadmap.
Operating at the forefront of our modern data stack, you will architect scalable, secure solutions that seamlessly bridge Data Cloud’s foundational architecture with Tableau Next. You will combine deep Analytics, Data 360, and Salesforce knowledge to ensure that dashboards, data sources, permissions, and robust security structures are migrated with full fidelity, improved performance, and accelerated time-to-insight for business users.
Tableau Next Platform Ownership: Act as the definitive technical authority for Tableau Next, leading the end-to-end transition of dashboards and reporting from Salesforce CRM Analytics, Cognos, Business Objects, MicroStrategy, Power BI, Looker, and legacy Tableau Server.
Security & Governance Architecture: Design and implement comprehensive data governance and security frameworks within the new architecture, enforcing policy-based data visibility and row-level security (RLS) to ensure strict, role-aligned data access.
Data Source Architecture: Architect the data source framework using Analytics, Data 360, and Salesforce knowledge to design live connections and optimized models tailored for Tableau Next.
Data Ingestion & Engineering: Own and manage data ingestion directly within Salesforce Data Cloud to power the Tableau Next reporting layer.
Semantic Layer Design: Design and build the semantic layer strictly within Salesforce Data Cloud to support all Tableau Next analytical requirements.
Model Translation: Map and translate legacy BI semantic models into Data Cloud Calculated Insights and semantic models.
Data Lineage: Define end-to-end data lineage, ensuring business logic equivalence is preserved when migrating fields through Data Cloud transformation layers.
Discovery & Strategy: Lead functional and technical discovery workshops with client teams to assess legacy report complexity, usage analytics, and data source dependencies.
Advisory: Serve as a Trusted Advisor to Analytics leaders and Enterprise Architects to shape the Tableau Next migration roadmap, self-service analytics vision, and data governance strategy.
Migration Standards: Establish best-in-class standards for the migration practice, building reusable Tableau Next dashboard templates, Data Cloud connection frameworks, and governance playbooks.
Execution & Cutover: Plan and execute cutover strategies, including legacy BI deprecation, user access migration, and post-go-live enablement.
Risk Mitigation: Identify and proactively mitigate technical risks related to data source credentials, calculated field logic parity, RLS re-implementation, and extract refresh SLAs.
Tableau Next (Primary Technical Requirement): Comprehensive, hands-on mastery of the Tableau Next platform. The candidate must be an expert in leveraging Tableau Next as the primary analytics tool, including advanced dashboarding, platform capabilities, and usage reporting.
Salesforce Data Cloud Expertise: Deep technical understanding of data connections, data ingestion, Data Streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), Data Governance, and Calculated Insights.
Data Governance & Security: Proven ability to design and execute complex data governance models, specifically implementing policy-based data visibility and row-level security (RLS).
Salesforce CRM Analytics: Proven experience and technical depth in CRM Analytics (formerly Einstein Analytics).
Semantic Models: Advanced ability to design, build, and migrate semantic layers, specifically within the Salesforce Data Cloud architecture.
Salesforce Administrator Knowledge: Deep understanding of Salesforce platform administration, security models, and user management.
Salesforce Core Platform: Functional knowledge of at least one Salesforce Cloud (e.g., Sales Cloud, Service Cloud, Financial Services Cloud).
Bonus: Knowledge of Salesforce Data Cloud One.
Experience migrating from IBM Cognos, SAP Business Objects, MicroStrategy, Microsoft Power BI, Looker, or legacy Tableau Server to Tableau Next.
Familiarity with Tableau Site & Governance Architecture, including project hierarchy, permission models, and content certification workflows.
Understanding of broader cloud data platform integrations (Snowflake, Databricks, BigQuery, Azure Synapse) as secondary analytical sources.
Knowledge of dbt (data build tool), Apache Airflow, or similar orchestration tools for upstream data pipeline dependencies.
Familiarity with Tableau Embedded Analytics for migrating legacy embedded BI into external applications.
Understanding of Tableau Bridge for on-premises data source connectivity.
10+ years of general experience in Business Intelligence, analytics, and data platform solutions.
5+ years of hands-on analytics development and architecture experience.
Required Certifications
Salesforce Certified Administrator
Salesforce Certified CRM Analytics and Einstein Discovery Consultant
Highly Desired (Very Strong Plus)
Salesforce Data Cloud Consultant
Tableau Desktop Specialist
Nice to Have
Tableau Certified Architect
Tableau Certified Data Analyst
Snowflake SnowPro Core or Advanced
Databricks Certified Associate Developer
dbt Analytics Engineering Certification
ROLE OVERVIEW
The Manager, Technical Consulting — Marketing Cloud Next leads a team of Technical Consultants and Sr Technical Consultants delivering enterprise-scale migrations from legacy marketing platforms (Eloqua, Marketo, HubSpot, legacy SFMC) to Salesforce Marketing Cloud Next and Salesforce Data Cloud. This role sits within Salesforce Professional Services' Global Delivery Centre (GDC) and is a 50% billable position — equally accountable for hands-on technical architecture delivery and people leadership of the Marketing Cloud Next migration track within the Migration Factory. As a trusted advisor to clients and a people-first leader within the CoE, you will drive high-quality, repeatable delivery across concurrent migration waves while growing a high-performing team of marketing technology migration specialists
RESPONSIBILITIES
People Leadership: Manage up to 15 direct reports (Sr Technical Consultants and Technical Consultants) across the Marketing Cloud Next migration track — responsible for hiring, onboarding, mentoring, performance management and career development.
Technical Delivery (50% Billable): Act as the hands-on Technical Architect for complex Marketing Cloud Next migration engagements — owning solution design, subscriber data architecture, journey migration blueprint, Data Cloud implementation design and cutover strategy.
Migration Factory Contribution: Drive the Marketing Cloud Next track within the Migration Factory — ensuring wave delivery adheres to factory standards, playbooks and accelerators, and that all team members follow the MDLC phase discipline.
Trusted Advisor: Serve as the senior technical point of contact for clients on Marketing Cloud Next migrations — building trusted relationships with client marketing operations leads, CDOs and Enterprise Architects.
Workshop Leadership: Lead and facilitate functional and technical discovery workshops, solution design reviews and cutover planning sessions with client stakeholders and internal delivery teams.
Solution Design Governance: Review and approve all Marketing Cloud Next solution design documents, data mapping artefacts and integration designs produced by the track team — ensuring compliance with factory standards and Salesforce best practices.
Data Architecture Oversight: Oversee the subscriber data migration strategy — including data extension schema design, consent record migration (GDPR/CAN-SPAM/CASL), suppression list architecture and Salesforce Data Cloud unified profile design.
Journey Migration Leadership: Guide the team in translating legacy marketing automation workflows, drip campaigns and triggered sends to Marketing Cloud Next Journey Builder — ensuring business logic equivalence is preserved.
Risk Management: Proactively identify and manage solution risks within the Marketing Cloud Next track — including subscriber key conflicts, deliverability degradation, consent compliance gaps and Data Cloud ingestion failures.
Practice Development: Drive internal initiatives to grow the Marketing Cloud Next migration practice — developing reusable playbooks, config accelerators, subscriber migration toolkits and AMPscript/SSJS template libraries.
Cross-track Collaboration: Work closely with Lead Architects, Integration Architects and Data Migration Architects across concurrent waves to align Marketing Cloud Next delivery with the broader migration programme dependencies.
Metrics & Outcomes: Own and report on team utilisation, delivery velocity, defect density, client satisfaction (CSAT) and wave throughput metrics for the Marketing Cloud Next track.
Hiring & Talent: Actively participate in hiring, interviewing and onboarding Marketing Cloud Next technical consultants — building pipeline of talent aligned to the Migration Factory's growth roadmap.
CORE TECHNICAL SKILLS — MUST HAVE
Marketing Cloud Next Platform: Advanced hands-on expertise in Email Studio, Journey Builder, Automation Studio, Content Builder, Mobile Studio and Contact Builder — with proven ability to lead complex migration deliveries.
Salesforce Data Cloud: Hands-on experience with Data Cloud — data stream configuration, identity resolution, unified profile design and segmentation activation to Marketing Cloud Next.
Subscriber Data Migration: Proven expertise migrating high-volume subscriber databases, data extensions, consent records and suppression lists with zero data loss and full compliance preservation.
Consent & Compliance: Expert knowledge of GDPR, CAN-SPAM, CASL — consent architecture design, preference centre migration and compliance-aligned subscriber data handling.
Integration Architecture: Understanding of Marketing Cloud Connect (CRM sync), REST/SOAP MC APIs, API-triggered sends and event-driven messaging integration patterns.
Data Architecture & Management: Strong understanding of subscriber data models, data extension architecture, sendable objects, contact counts and Large Data Volume (LDV) strategies for marketing platforms.
Platform Security: Knowledge of data encryption, field-level security and compliance protocols during subscriber data migration windows.
Sharing & Visibility: Understanding of how migrated subscriber and consent data will be secured and accessed post-deployment across business units and regions.
People Management: 5+ years of experience managing technical consulting or engineering teams — including performance management, career development, hiring and mentoring in a delivery-oriented environment.
PREFERRED SKILLS — GOOD TO HAVE
Experience migrating from Eloqua, Marketo, HubSpot, Pardot or legacy SFMC Classic to Marketing Cloud Next
Hands-on experience with ETL tools (Informatica, Talend, MuleSoft, Azure Data Factory) for large-scale subscriber data migration
Knowledge of Salesforce Interaction Studio / Personalisation for journey personalisation post-migration
Familiarity with email deliverability management — IP warm-up, SPF/DKIM/DMARC, sender reputation management
Experience with WhatsApp, Push, SMS and LINE channel migration in addition to email
Understanding of marketing data warehouse patterns (Snowflake, Databricks) as upstream Data Cloud data sources
EXPERIENCE REQUIREMENTS
10–16 years of Salesforce and marketing technology consulting experience
5+ years of hands-on Salesforce Marketing Cloud delivery experience, with at least 2 end-to-end migration projects
5+ years of people management experience leading technical consulting or delivery teams
Demonstrated track record of leading concurrent migration workstreams in a factory or programme delivery model
SALESFORCE & PLATFORM CERTIFICATIONS
Salesforce Marketing Cloud Email Specialist (Required)
Salesforce Marketing Cloud Administrator (Required)
Salesforce Marketing Cloud Consultant (Required)
Salesforce Data Cloud Consultant (Required)
Salesforce Application Architect (Preferred)
Salesforce Marketing Cloud Developer (Preferred)
The Experience
The role is part of our Sales team, working with existing customers and new prospects across Catalunya to drive growth and deliver value through the full Salesforce platform. You will serve as a trusted advisor to senior stakeholders and C-suite decision makers, helping organizations unlock the power of AI and CRM to transform how they do business.
What You'll Actually Be Doing
Build and manage long-term account strategies aligned with customer business objectives
Develop key customer stakeholder relationships and drive satisfaction across your assigned accounts
Lead the end-to-end sales process, engaging resources such as Sales Engineers, Professional Services, and Partners as needed
Drive net new business growth through both inbound leads and outbound prospecting
You're Our Person If...
5 to 10 years of technology sales experience in software or business applications
Solid sales forecasting abilities with a proven track record of revenue achievement in the Spanish market
Demonstrated success in net new business sales, from outbound prospecting through to close
Degree or equivalent relevant experience. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Proficient in Spanish and English
Even Better If...
Familiarity with sales methodology frameworks
Excellent interpersonal and communication skills
Ability to manage and prioritize work independently in a fast-paced environment
Catalan proficiency will be highly valued
Salesforce Professional Services is hiring a Tableau Technical Architect to join the Missionforce team. The Professional Services Delivery team are the post-sales implementers of Salesforce Analytics solutions, and therefore highly customer-facing. The Technical Architect Analytics consultant is an expert in designing and implementing Salesforce Analytics products as a primary component of a Data and Analytics architecture and a steward of best practices for implementing Tableau Server, Tableau Cloud, Tableau API Integrations and other Salesforce Analytics products. You will possess consultative skills with demonstrated proficiencies in Data & Analytics technical architecture design and implementation, a strong track record of providing end-to-end solutions, and experience managing customer engagements. While much of our consulting offerings are delivered virtually, in this role you may be required to spend more than 70% of your time on-site with customers driving enablement and adoption depending on the requirements of individual engagements. The Technical Architect is responsible for providing technical expertise, partnering with our customers on design, developing implementation strategies and architectural solutions that are performant, stable, and meet the needs of our clients and their end users.
Job Responsibilities
Lead delivery of client engagements for designing and implementing Salesforce Analytics centered technical solutions: Determine the technical approach based on the scope of work, design and implement the solution architecture, manage client relationships and expectations, and oversee the work of more junior consultants.
Be an expert in the features, benefits, and application of Tableau Server and Cloud – Deep understanding of our Server product(s) and its integration into client solutions, and an intermediate level understanding of our Desktop/frontend and Prep product(s).
Deploy Tableau Server environments and integrate them with client data, authentication, and application operations including creation and execution of deployment scripts and workflows.
Leverage your expertise in Tableau APIs and how to use them to provide custom solutions to customer issues.
Maintain key client relationships, understand their Data & Analytics strategy and business objectives, and identify ways to enable them to succeed in becoming data-driven decision making organizations.
Communicate with impact, clearly articulate client recommendations, and structure client presentations to relay your point of view.
Be responsive to customer needs and mitigate objections or product deficiencies.
Handle escalations as they relate to team members and their client work.
Provide client enablement support for technical resources to adopt ownership of technical solutions and drive their utilization.
Proactively identify ways for Tableau Services to enable clients to maximize the value of their Data & Analytics environment and drive return-on-investment on their software.
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
Travel to customer locations in support of sales and delivery efforts.
MINIMUM QUALIFICATIONS
Secret clearance
Experienced. 4+ years of experience working in Technical Data & Analytics or related field with a Bachelor’s degree
A True Team Player. You’re the best at what you do and you know how to work with your colleagues to get their best.
Problem Solver. You love tackling the most difficult of challenges and know how to get to the best solution. Ability to define, identify and resolve problems with varying degrees of complexity.
Highly Technical. You have strong technical skills across various technologies & impeccable business acumen. Knowledge of databases, warehouses, business intelligence systems and data analysis tools. Experience in SQL, SAML, network troubleshooting, Cloud Computing (AWS/Azure), architecting systems for high availability, failover, disaster recovery, and redundancy. Security hardening or application development skills in Python and/or JavaScript are also desirable.
Eye for Detail. Exercise timely practice of attention to detail through thorough and accurate assessment to better understand cause and effect.
Excellent Communication. You know what to say and more importantly, how to say it. Strong verbal and written communication of qualitative and quantitative business cases.
You are a Recruiter! Salesforce hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world.
PREFERRED QUALIFICATIONS & SKILLS
Certified. Holds one or more Technical Certification(s) in the following: Tableau Server Certified Associate or Tableau Certified Architect, Tableau Certified Data Analyst, or Tableau Certified Consultant.
Server Experience. 2+ years experience managing full life-cycle Tableau Server Implementations.
Salesforce Professional Services is hiring Technical Architects As a Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers the Pulic Sector
The Technical Architect / Senior Technical Architect plays a pivotal role in both presales and implementation, shaping, scoping, and solutioning engagements to set customers up for success. This leader provides technical oversight and execution leadership on large-scale and mission-critical engagements while also serving as a trusted mentor to Salesforce teams and Federal clients. They're responsible for driving architectural excellence, strategic customer alignment, and fostering a high-performance culture within their teams.
Your Impact
Serve as a trusted advisor to the client
Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
Minimum Requirements
8+ years enterprise architecture or consulting experience on the Salesforce Platform (Core Sales/Services) within Public Sector.
Strong application design skills combined with strong data, integration, and security architecture skills
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
A great listener with the ability to connect with people in diverse roles
Proven ability to analyze, design, and optimize business processes via technology and integration
Resourceful and innovative thinker who can work through and solve problems
Qualification for this job is contingent upon acceptable results from a background investigation and your obtaining and maintaining the specific level of U.S. Government security clearance required for this role. U.S. citizenship (U.S. born or naturalized) required.
Preferred Requirements
Metro DC located
Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Experience in public sector digital transformation initiatives
Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)
Hands-on experience with Omni Studio
Ability to convey and convince customers of best practices at various levels within a large organization
Application design and development background
Travel may be required and varies depending on the client requirements
NOTE: By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring Technical Consultant will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
About the Role
The Prime Marketing Cloud Account Executive is a trusted advisor who works with prospects and customers to evangelize marketing/B2C commerce platform solutions that deliver relevant, personalized journeys across channels and devices. We are seeking an experienced quota-carrying Sales Executive who can work both as part of the team and individually driving self-generated sales opportunities focused on selling the full Salesforce Marketing/B2C Commerce technology stack. If you have a passion for working with groundbreaking solutions that can enhance the way businesses engage with their customers, we want to speak with you!
Responsibilities:
Lead the sales cycle for the entire Salesforce Marketing & B2C Commerce technology stack - including lead generation, deal strategy, pricing and packaging, and assistance with deal closure
Generate business opportunities through networking, cold-calling, and prospecting in to current SMB customers
Be the subject matter expert when it comes to how companies use Salesforce Marketing/B2C Commerce solutions within their enterprise
Required Skills and Qualifications:
Prior full lifecycle sales experience
Strong preference for prior experience selling Digital Marketing & Commerce Technology
Proven track record of sales excellence working as an Individual Contributor and working in a team environment
Be able to work independently and as part of a team in a fast paced, rapidly changing environment in high growth mode
Superior professional presence and eye for business
Ability to give high-level/overview product demonstrations and be considered the product expert in the sales cycle
Passion for working with organizations of all types
Empower and enable the broader Account team you’ll work with
Collaborate with Account and Territory team to identify target accounts
Create and drive revenue within a specified region and/or list of named accounts
Meet and exceed all quarterly and annual sales quotas
Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
Maintain accurate account and opportunity forecasting
Ensure 100% customer satisfaction and retention
Fluent in English
What’s In It For You (Benefits & Growth)
Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance.
Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs.
Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem.
Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about.
Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality.
Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required.
*LI-Y
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Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realize lasting, scalable value from the solutions your team builds.
By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization.
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools. Including: Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact (specifically with Government, Nonprofit and/or Education customers), building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximize the benefits of intelligent agents
Product Feedback Loop: Synthesize field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
You have a degree in Computer Science or a related field
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or program management for enterprise cloud or SaaS technology
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and program management skills — ability to run multiple work-streams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organizational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
This Business Development Representative (BDR) role is part of our wider Sales Business, focusing on generating new business and whitespace pipeline in the UK Public Sector through prospecting outbound opportunities with the ultimate goal of closed won business. You will have the opportunity to work in a fast paced team with varied future customers and personalized training and career opportunities.
Why Join Salesforce as a Business Development Representative?
Sales Development is the foundation of our sales organisation where new business opportunities come to life. Within the Business Development Representative (BDR) role, we support outbound sales teams by assisting them through strategic prospecting efforts and extensive account research. BDRs consistently make a tangible impact in the Sales Development Organization by generating millions of dollars of new business pipeline each year.
Additionally, BDRs are enrolled in an intensive sales training program with the purpose of providing new professionals with the fundamental skills necessary to achieve a successful sales career at Salesforce.
Day to Day
Generate new business pipeline primarily through prospecting outbound opportunities
Manage inbound leads that are driven by outbound effort
Nurture early-stage opportunities
Gain interest through outbound cold calling across a set of existing Salesforce customers and breaking into net new logos in assigned territory
Partner with core seller to identify and source net new pipeline and assist by researching lines of business and personas
Align with internal account team
Identify key decision makers within new accounts
Preferred Qualifications:
Fluency in the English language as well as eligibility to work in the UK, are required for this role
Experience in business development, sales or related field experience
Ability to work in a fast paced environment and across many different parts of the organisation to get things done
Experience researching, account planning, prospecting, and cold calling into a large list of new and existing accounts
Proven track record of achieving sales metrics and consistent achievement of year-over-year quota attainment
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;
Health, life insurance, retirement saving plan
Monthly wellness allowance
Flexible time off & leave policies
Parental benefits
Perks and discounts
For more information, check out visit https://www.getsalesforcebenefits.com/en for the full breakdown!
Salesforce is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Design at Qualified is small and intentional. There's no design systems team or research ops function, just close access to the product, fast feedback loops, and problems that rarely have obvious solutions.
Most of those problems are about AI where the interface is rarely the hard part. The challenge is helping users understand what the AI is doing, trust it when it's right, catch it when it's wrong, and shape it toward what they actually need. That takes judgment more than process.
We’re building Piper, an AI SDR that runs autonomous sales conversations, follows up with prospects, and moves pipeline without a human in the loop. Piper is not a chatbot and not a copilot. Piper is an agent. You will work on two of its most interesting surfaces: the AI brain (how Piper understands prospects and explains its reasoning) and conversational presence (the live chat and video experience where the AI is the rep).
The first surface is Piper’s brain: how Piper understands a lead, forms a plan, and explains its reasoning. You'll design the interface for shaping its personality, goals, and objection handling. Not a settings panel. Something closer to a thinking partner you can tune.
The second is Piper's live presence, the chat and video experience where the AI is the rep. The work is in the details: the micro-interactions, latency handling, turn-taking, and tone that make it feel credible instead of uncanny.
The design patterns for autonomous agents in enterprise sales are still being figured out. You'll be part of that.
Taste over process. Prototypes over presentations. Speed is a quality, judgment is the craft. You think of yourself as a creative director of AI collaborators, not a solo craftsperson. Concretely:
You prototype in code or with AI tools, not just Figma
You're faster with agents than most designers are without them
You ship design decisions, not just document them
6+ years of product design, with at least 2 years on AI or conversational experiences
You understand LLM behavior (latency, streaming, confidence, failure modes) and design for it honestly
Fluent in AI tooling as a core part of how you work, not an experiment
Strong visual and interaction craft. You have taste.
Comfortable without a detailed brief. You define the problem alongside the solution.
Works directly with eng and ML. No handoff culture here.
Voice, video, or real-time communication design background
Familiarity with enterprise sales or CRM workflows
Experience designing multi-step autonomous workflows
The design patterns for AI agents in enterprise sales are still being established. You'd be one of a few people defining them at production scale, on a product that's already live and growing.
Ownership here is genuine. You'll work directly with leadership, influence product direction, and own your work from problem definition through ship. No gatekeeping, no waiting for a brief.
The Salesforce acquisition puts our work in front of one of the largest enterprise customer bases on the planet. It is important that the team remains nimble and autonomous to keep innovation moving.
Applications will be accepted until July 30, 2026
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $197,300- $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
This posting is to fill a vacancy on our team, unless otherwise noted.
Salesforce welcomes all. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at salesforcebenefits.com.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out option.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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The Lead Qualified Success Architect will own the successful implementation and adoption of the Qualified Conversational Marketing Platform for new and existing customers. You’ll be living on the cutting edge of the next generation of sales and marketing technology, and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing.
What You Will Be Doing:
Coming to work with an amazing and talented team
Working hard, learning a ton, and having fun every day
Delivering and leading customers through the Qualified Implementation Framework
Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products
Document technical requirements in order to implement a Qualified Data Model aligned to our customers business objectives
Establish a deep consultative relationship with various client business units
Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products
Conduct Quarterly Business Reviews with key stakeholders
Identify successful customers and work with our Marketing team to turn them into advocates with case studies and testimonials
Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap
Executive analysis of customer health score to achieve renewal targets
Qualifications:
10+ years of Mid Market/Enterprise software experience
Excellent interpersonal, communication, persuasion, presentation and writing skills
Deep working knowledge of Salesforce CRM
Working knowledge of marketing automation systems
Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
Must be willing to work in a fast-paced startup environment with multiple roles
You possess a bachelor's degree
Passion for making customers successful with software solutions
As an Integration Technical Architect, be a subject-matter expert and mentor within MuleSoft Professional Services, driving enterprise-grade hybrid integration, API management, and infrastructure strategies for key customers, while coaching internal teams.
Missionforce’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As an Integration Solution Architect on our Services team, you will enable customers to understand and employ MuleSoft technology hands-on while coaching and mentoring elite members of a fast-paced, growing organization. You will develop solutions to help customers realize their business goals and advise them on best practices for on-premise, cloud, and hybrid integration, and API management. The role requires you to be an influencer and thought leader with in-depth technical expertise, credibility, and field experience to establish yourself as a subject-matter expert in a company leading innovation within the integration services industry.
Lead and govern the design of complex, multi-phased MuleSoft integration projects, ensuring adherence to API-led connectivity and integration patterns.
Identify opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the MuleSoft platform.
Define and scale enterprise integration best practices, reference architectures, foundational assets, and API patterns to drive platform adoption and reuse.
Establish and enforce DevOps models, CI/CD pipelines, and operational standards, including monitoring, alerting, and full API lifecycle management.
Scale best practices globally through reusable assets, reference architectures, and implementations.
Enable field teams and partners to boost delivery and customer success.
Lead requirements workshops and deliver architectural blueprint documents to influence the strategic direction of projects.
Guide product direction and feature delivery by identifying gaps and providing valuable insights to leadership.
Act as a trusted technical advisor to client executives and internal sales/delivery teams throughout the pre-sales and project delivery lifecycle.
Mentor and coach junior architects, engineers, and consultants on technical design principles, implementation strategies, and customer-facing best practices.
Drive decision-making for complex technical challenges, balancing scope, time-to-market, and technical debt across integration solutions.
Engage with MuleSoft Product Management and Engineering to relay field feedback and influence the platform's future roadmap.
Active Secret level security clearance
10+ years of IT experience with 5+ years leading complex integration and solution architecture initiatives.
2+ years of hands-on MuleSoft experience or similar experience, including proficiency in designing and implementing API-led connectivity and integration patterns.
Demonstrated expertise in High Availability (HA), Scalability, the Software Development Lifecycle (SDLC), and full API lifecycle management.
Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives.
Experience defining full API life-cycle management, from API design and integration development through to deployment, operations and governance.
Exceptional customer-facing communication and expectation management skills, including the ability to translate complex technical requirements into appropriate solution architectures and deliverables.
Demonstrated experience managing and architecting for multiple technical integration projects using the Software Development Life Cycle (SDLC) end-to-end, sometimes simultaneously
Demonstrated experience architecting services integrations with MuleSoft and the other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, API Management solutions, etc.)
Demonstrated understanding of API security principles, including authentication, authorization, and the application of security policies.
Integration and Architecture: Expertise in defining full API lifecycle management, SDLC, Microservices, and related architecture patterns (Service Mesh, Serverless).
MuleSoft Platform Mastery: Deep experience designing API-led connectivity and architecture (System, Process, Experience APIs) and mastery of MuleSoft Anypoint Platform features (e.g., API Management, Exchange, Flex Gateway).
Technical Workshops: Experience driving technical workshops with technical and business clients to derive value added services and implementations.
Security and Compliance: Knowledge of cybersecurity frameworks (NIST, ISO 27001, FISMA, HIPAA, SOX), experience configuring enterprise software for security compliance, and desired certifications (CKA, CISSP, CISM, or Security+).
Cloud and DevOps: Multi-cloud proficiency (AWS, Azure, GCP) and expertise in DevOps practices (Git, Ansible, Terraform, Jenkins, CI/CD), including implementing multiple technical integration project SDLCs end-to-end.
Networking and Infrastructure: Working knowledge of on-premise/cloud/containerized-based infrastructures, SDLC pipelines, deployments/configurations, and definition/evangelism of best practices/standards. Includes extensive experience with Internet technologies (TCP/IP, HTTP, VPN, DNS, SSL/TLS) and load balancing products (AWS ELB/ALB/NLB, F5, Nginx, or HAproxy).
Programming and Data: Proficiency in at least two of the following: Bash, Go, Python, Ruby, node.js, Rust, Java. Working knowledge of at least one RDBMS (MySQL, PostgreSQL, MS SQL Server, Oracle DB), NoSQL (Cassandra, MongoDB), distributed key-value store (e.g. etcd), and Time-series DB (InfluxDB, TSDB).
AI Builder, Emerging Talent - DACH Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
Fluency required in German and English
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) teams.
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You have a degree in Computer Science or a related field
You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.
Salesforce is expanding its footprint in the Middle East!
We are looking for a number of Commercial Account Executive to join our rapidly growing Sales team in the UAE.
The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.
This position will act as the lead Account Executive for the set of Accounts or Prospects in the UAE, working with a virtual team of Cloud Specialists, Solution Experts and Supporting colleagues, helping to set the vision and strategy to grow the revenue associated with the set of accounts on an annual basis.
In addition, with technology ever changing, the ability to show considerable experience in being a thought leader in the field of Artificial Intelligence would be advantageous, as Salesforce takes first mover advantage in this highly competitive marketplace.
This is an exciting time to be part of the Salesforce ecosystem, with its five core values: Trust, Customer Success, Innovation, Equality and Sustainability,
Salesforce aims to be a force for good too. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2024 — 16 years in a row.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
About the Role
To work in our General Business Sales team focussed on Salesforce’s existing and prospective clients in the UAE.
As Salesforce continues to accelerate its presence in region, this position will involve managing both existing customers and building new relationships with prospective clients.
This position sits in the Core Sales team at Salesforce therefore, the ideal candidate would have proven credibility at managing large, virtual teams in support of the Vision and Strategy that they would create for their accounts.
The successful candidate will act and lead as an experienced AE in this regional Business Unit.
Increase revenue spend across a set of new and existing customers while building the Salesforce presence in the local market.
The role would be known as a Core Role as the selected candidate would own the Vision, Strategy and Stakeholder Management in each account, primarily responsible for Salesforce Core AI products, such as Sales CRM but also working with Sales Account Executives responsible for other Salesforce Cloud Solutions to ultimately drive towards one growth target.
Preferred Qualifications
University Graduate Calibre
At least 6 years of successful, referenceable Sales Experience, preferably in Software Sales
Knowledge and contacts within the UAE market would be a competitive advantage
Fluent in Arabic
This is a mix of a New Business and an Existing Business Role rather than one of solely managing existing accounts. The preferred candidate will have a proven track record in creating sales through excellent business development skills, territory planning, pipeline generation and the closing of significant Cloud software opportunities.
Key Responsibilities
Drive sales in assigned territory for new market
Introduce Salesforce offerings to new customers within assigned territory
Communicate Salesforce value proposition to close sales
May be responsible for additional responsibilities due to resource constraints
Intro
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role
Production experience required. Builder mindset non-negotiable.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If…
You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have a degree in Computer Science or a related field
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
*LI-Y
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise to engage with executive-level customers to identify strategic business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
Overview of the Role
We are currently seeking an Account Partner - Financial Services to join our growing Professional Services sales team within Customer Success Group (CSG). Our Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce investments.
As a critical member of the Go To Market (GTM) and Professional Services team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.
Your Impact
Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
Facilitate qualification, deal cycle participation, account reviews and value assessments
Accountable for bookings, revenue, margin, CSAT, and value delivered
Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
Act as a trusted advisor to our customers to accelerate value and improve customer outcomes
Pilot awareness within a micro-vertical to develop repeatable motions
Serve as a key SME, leader, and services consultant to our sales teams
Serve as the liaison between internal and external teams
Required Qualifications
7+ years of experience owning or leading a book-of-business within Enterprise/ Commercial/ Large Scale Financial Services
7+ years of experience working within a consulting landscape
Experience selling professional services related to digital transformation
Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
Capable of building assets from scratch including marketing, sales and strategy solutions
Managed the full sales lifecycle for complex professional services within a SaaS environment, maintaining a high performance-to-quota ratio.
Experience with global procurement leads to settle pricing and deal strategy
Skilled in maneuvering and working with the C-Suite during a strategy cycle
Background in delivering critical initiatives and/or programs for a firm-based model or product company
Degree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications
Location: Based in the Eastern or Central Timezone to ensure seamless collaboration with regional clients and internal teams.
Travel: Ability and willingness to travel up to 50%
Expertise: Demonstrated experience in Salesforce Professional Services or Digital Transformation GTM strategies, with a deep understanding of the Salesforce ecosystem.
Our Business Development Representative (BDR) team is part of our wider Sales Business, focusing on generating new business and whitespace pipeline through prospecting outbound opportunities with the ultimate goal of closed won business. You will have the opportunity to work in a fast paced team with varied future customers and personalized training and career opportunities.
Why Join Salesforce as a Business Development Representative?
Sales Development is the foundation of our sales organization where new business opportunities come to life. Within the Business Development Representative (BDR) role, we support outbound sales teams by assisting them through strategic prospecting efforts and extensive account research. BDRs consistently make a tangible impact in the Sales Development Organization by generating millions of dollars of new business pipeline each year.
Additionally, BDRs are enrolled in an intensive sales training program with the purpose of providing new professionals with the fundamental skills necessary to achieve a successful sales career at Salesforce.
Day to Day Responsibilities:
Generate new business pipeline primarily through prospecting outbound opportunities
Nurture early-stage opportunities
Gain interest through outbound cold calling across a set of existing Salesforce customers and breaking into net new logos in assigned territory
Partner with core seller to identify and source net new pipeline and assist by researching lines of business and personas
Align with internal account team
Identify key decision makers within new accounts
Preferred Qualifications
Fluency in English language
3-6 years of Experience in business development, sales or related field experience
Ability to work in a fast paced environment and across many different parts of the organisation to get things done
Experience researching, account planning, prospecting, and cold calling into a large list of new and existing accounts
Proven track record of achieving sales metrics and consistent achievement of year-over-year quota attainment
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
The Technical Architect — Salesforce ITSM is an execution-focused architect responsible for designing and delivering migrations from legacy IT Service Management platforms — ServiceNow, BMC Remedy, Cherwell, Ivanti, Jira Service Management — to Salesforce Service Cloud as an enterprise ITSM solution. As a member of the Strategic Migration CoE and Migration Factory, you will act as the primary technical authority for the ITSM track, owning the end-to-end solution design, ITIL process-to-Salesforce mapping, CMDB migration strategy, SLA and entitlement architecture, case and incident history migration, and knowledge article migration.
You will combine deep Salesforce Service Cloud expertise with ITIL v4 process knowledge and advanced data migration methodology to ensure that ITSM processes, historical records and operational data are transitioned with full fidelity and zero degradation of IT service quality.
Responsibilities:
Serve as the Technical Lead for Salesforce ITSM migration workstreams, architecting the end-to-end transition from legacy ITSM platforms to Salesforce Service Cloud, including incident, problem, change, request, asset and CMDB modules.
Design the ITIL process-to-Salesforce architecture — mapping legacy ITSM process flows (incident management, problem management, change management, service request, CMDB) to Salesforce Service Cloud objects, entitlements, milestones and automation.
Own the CMDB migration strategy — profiling, cleansing and migrating Configuration Items (CIs), asset relationships, dependency maps and service topology from legacy CMDB to Salesforce Assets and related objects.
Architect SLA and entitlement design — designing entitlement processes, milestone rules, SLA policies and escalation logic in Salesforce that replicate or improve legacy ITSM SLA behaviour.
Design the case and incident history migration strategy — migrating open and historical incident, problem, change and service request records with full audit trail, attachments, work notes and relationship integrity.
Architect knowledge article migration — migrating legacy ITSM knowledge base articles to Salesforce Knowledge with category taxonomy, article type mapping and access control preservation.
Lead functional and technical discovery workshops with client IT operations, service desk and ITSM process owners to uncover complex ITSM workflows, approval processes, SLA hierarchies and legacy platform dependencies.
Define end-to-end data lineage for all ITSM data objects — profiling, cleansing, transformation and reconciliation strategies for incident, change, CMDB and knowledge data.
Manage the functional depth of Source vs. Target systems — maintaining deep understanding of how legacy ITSM logic (ServiceNow workflows, Remedy ARForms, Cherwell blueprints) translates into Salesforce Service Cloud native features vs custom Apex/Flow.
Serve as a Trusted Advisor to the client, driving conversations with CIOs, IT Operations leaders and Enterprise Architects to shape the Salesforce ITSM migration roadmap and long-term IT service management architecture.
Establish best-in-class standards for the Salesforce ITSM migration practice — building reusable entitlement templates, CMDB migration scripts, ITIL process configuration playbooks and SLA migration patterns as factory accelerators.
Lead cutover planning and execution — including ITSM freeze window design, incident queue migration sequencing, SLA clock management during cutover and post-migration operational validation with IT service desk teams.
Identify and mitigate technical risks proactively — CMDB relationship integrity loss, SLA clock continuity during cutover, knowledge article search degradation, open incident data loss and legacy integration reconnection post go-live.
Contribute to the Migration Factory by building reusable ITSM migration playbooks, ITIL process config templates, CMDB migration toolkits and SLA migration patterns to reduce delivery time across successive waves.
Must Have Skills:
Salesforce Service Cloud Deep Expertise: Advanced configuration of cases, entitlements, milestones, SLA policies, assignment rules, escalation rules, omni-channel routing and service console.
ITIL v4 Knowledge: Strong understanding of ITIL v4 service management processes — incident, problem, change, request fulfilment, CMDB and service catalogue — and how they map to Salesforce objects.
CMDB Migration Expertise: Proven experience migrating Configuration Items, asset relationships and service topology from legacy CMDB platforms to Salesforce Assets and related objects.
SLA and Entitlement Architecture: Deep expertise in designing Salesforce entitlement processes, milestone actions, SLA policies, escalation logic and multi-tier SLA hierarchies.
Case and Incident Data Migration: Hands-on experience migrating high-volume ITSM records (incidents, changes, problems, service requests) with full relationship integrity and attachment migration.
Salesforce Knowledge: Experience migrating and structuring knowledge articles — article types, category taxonomy, data categories, access control and search configuration.
Integration Architecture: REST/SOAP APIs, Platform Events, Named Credentials — designing integrations between Salesforce ITSM and monitoring tools (Dynatrace, PagerDuty, Splunk), HR systems and Active Directory.
Data Architecture & LDV: Understanding of high-volume case data strategies — indexing, skinny tables, archival policies and efficient query design for large ITSM datasets.
Platform Security: Expertise in sharing model design for ITSM data — ensuring CI, incident and change data is secured appropriately across IT, business and vendor communities.
Preferred Skills:
Hands-on experience migrating from ServiceNow, BMC Remedy/Helix, Cherwell, Ivanti or Jira Service Management to Salesforce Service Cloud
Experience with Salesforce Field Service Lightning (FSL) for on-site IT support and asset maintenance use cases
Experience with OmniStudio (FlexCards, OmniScripts) for ITSM self-service portal and service catalogue design
Knowledge of Salesforce Experience Cloud for IT self-service portal migration
Familiarity with ETL tools — Informatica, Talend, DataLoader CLI — for CMDB and incident bulk migration
Understanding of monitoring and observability platform integrations (Dynatrace, Splunk, PagerDuty) post-migration
ITIL v4 Managing Professional or Strategic Leader certification.
Experience Requirements:
10+ years of experience developing enterprise Salesforce and ITSM technology solutions
5+ years hands-on Salesforce Service Cloud experience, with at least 2 ITSM migration or ITSM implementation projects
3+ years of client-facing advisory or architecture roles on ITSM transformation programmes
Demonstrated experience migrating CMDB datasets (50K+ CIs) and incident history (500K+ records) to Salesforce
Salesforce & Platform Certifications:
Salesforce Service Cloud Consultant (Required)
Salesforce Certified Data Architect (Required)
Salesforce Application Architect (Preferred)
ITIL v4 Foundation (Required)
ITIL v4 Managing Professional (Preferred)
Salesforce Field Service Consultant (Preferred)
The Experience
The Product Growth & GTM Strategy team is part of Salesforce’s Corporate Strategy organization, and partners with Product Management executives to drive business growth, Go-To-Market execution, strategic planning, business analysis, and growth across our product portfolio. The Analyst role is a hybrid of traditional roles in strategic planning, sales strategy, finance, and analytics – requiring a mix of market & business analysis, sales optimization, and business operational support. This analyst will work on a variety of global projects across functions and customer segments across our Sales Cloud and Revenue Cloud product offerings.
Sample strategic projects include developing recommendations on go-to-market strategy, growth opportunities, customer segmentation, sales coverage, and investment prioritization. Operationally, the focus will be on forecasting, market sizing, performance trend analysis, sales pipeline analysis, and formulation of actionable recommendations. This person must feel comfortable interacting with senior management on a regular basis.
Deliverables include detailed analytic models, custom performance analysis, building a scalable reporting infrastructure, and packaging findings into presentation-ready content for Salesforce executives. The role requires interaction with multiple functional teams in the organization (such as Sales, Product Marketing, Product Management, and Customer Success) and provides exposure to senior executives. The successful candidate will have relentless curiosity and possess a passion for creating innovative analysis to identify opportunities. They will be comfortable diving into large datasets, excel at extracting insights from data, and converting ideas to action. They will be driven to build scalable analysis, leveraging opportunities to automate and streamline processes using the latest tools and features available.
What You'll Actually Be Doing
Lead ongoing analysis of business performance to support daily operations
Design and interpret key performance metrics. Deliver insights & recommendations
Maintain weekly forecasts of business performance for product leadership
Assist in developing and delivering presentations for senior executives, crafting the messages for sales and product leadership
Support strategic initiatives including evaluating areas of opportunity for the businesses
Troubleshooting operational issues as they surface; propose changes to systems/ processes to fix root causes
Prepare analysis and recommendations for strategic decision making
Partner with peer analysts to innovate and automate work processes using the latest analytics and AI tools, including Tableau Next, Claude, Slackbot AI, and Gemini
You're Our Person If...
2+ years' of experience (Analyst) and 4+ years' of experience (Senior Analyst) focused on quantitative analysis, financial modeling, and logical reasoning
Bachelor’s degree from an accredited university
Self-starter and high degree of motivation to go above and beyond the task at hand
Exceptional problem solving skills: demonstrated ability to structure complex problems, develop solutions
High degree of comfort running complex analyses and modeling in Excel or Google Sheets
Strong presentation skills, especially related to building compelling PowerPoint or Google Slides presentations
Work experience in management consulting, finance, product management, sales strategy, or sales operations is a plus
Experience aggregating large datasets using SQL, Python, and / or Tableau required
Experience automating and streamlining data analytics using AI tools a plus
Job Description
We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.
Public Sector - Department of War:
The US defense industry is being revolutionized by the use of social, mobile, cloud, and analytics technologies. Salesforce for DoW assists its customers and the supporting system integrators to establish more robust connections between citizens, employees, governments, and integrators. It enables them to access the information they require faster than before and at a reduced total cost of ownership.
Role Description - Senior Account Executive, USAF
We are looking for experienced sales professionals who have met their sales targets in the past to assist us in expanding our customer base in the Department of War community. Your duties will involve acquiring new accounts and generating new business in existing ones. Your sales territory will be concentrated on the U.S. Air Force.
Your Impact:
As an Account Executive, you possess unique professional skills in opportunity management and solution selling. You take complete ownership of assessing customer business problems and driving them towards investment via successful contract execution. Your prior experience with complex sales to the US Air Force or other DoD agencies and expert knowledge of the US Air Force acquisition community is considered an advantage. With the drive and patience of a hunter, you can lead and empower a large matrix team of sales support roles that are hired to execute your sales strategies and tactics. Your preferred geographic location is the Washington, D.C. metro area, but we are open to other markets.
About the Role:
We are seeking a highly motivated and experienced Account Executive to join our Enterprise team and play a pivotal role in driving the success of Salesforce's Agentforce Marketing platform.
As a Marketing Cloud Account Executive, you will identify, develop, and close deals with new and existing customers, helping them achieve their agentic marketing transformation goals through the strategic implementation of our Salesforce’s Marketing Cloud solution.
What You’ll Do
Build trusted relationships with key stakeholders, including C-suite executives and IT leaders, ensuring long-term value and growth.
Lead the end-to-end sales cycle, from prospecting to closing, while collaborating with internal teams, such as Sales Engineers, Partners, and Professional Services.
Develop comprehensive account strategies aligned with customer business objectives, driving revenue and ensuring satisfaction.
Represent Salesforce at industry events, showcasing our vision for the future of our agentic innovations.
What We’re Looking For
Proven success in Enterprise-level SaaS sales
Excellent stakeholder management, both internally and externally
Continuous learning mindset, to stay ahead of the latest innovations
Growth mindset, demonstrated in both developing the install based customers and opening up new logos
Demonstrated ability to perform in a fast-paced, target-driven environment.
Expertise in managing complex sales cycles and crafting compelling value propositions.
Exceptional communication, negotiation, and relationship-building skills, particularly with C-suite executives.
Passion for innovation, teamwork, and driving transformational change.
Why Join Salesforce
Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions
Global Impact: Contribute to products that are transforming industries worldwide
Career Growth: Access to professional development opportunities,
We are looking for an experienced sales leader to join our Healthcare and Life Sciences (HLS) team as a Named Account Executive. In this role, you will champion digital transformation for a select portfolio of our most strategic MedTech or Pharmaceutical clients in Germany.
As part of our HLS division, you will help organizations connect their systems and data into a single, unified view of every patient and customer. Utilizing our cutting-edge Health Cloud and Life Sciences Cloud tools, you will empower our clients to deliver trusted care, improve outcomes, and lower costs.
In this role, you will drive both daily momentum and long-term strategic growth. Your main focus areas will include:
Strategic Relationship Building: Act as a trusted advisor to C-suite executives and key stakeholders within your assigned German enterprise accounts.
Account Team Leadership: Orchestrate a cross-functional internal team (including Sales Engineers, Product Specialists, Marketing, and Partners) to build and execute a unified account strategy.
Value-Based Selling: Position the full Salesforce Customer 360 suite by creating tailored business cases, ROI analyses, and compelling digital transformation narratives.
Forecast & Pipeline Management: Accurately forecast revenue goals and navigate complex, multi-stakeholder sales cycles to close high-impact deals.
Your Growth & Impact: You will gain deep expertise in leading complex, matrixed matrix sales cycles while playing a direct role in modernizing healthcare delivery across Germany.
To be successful in this role, you must have:
Enterprise Sales Track Record: Proven success selling complex enterprise software or technology solutions to C-level executives.
HLS Industry Expertise: A deep understanding of industry trends and digital transformation challenges within the MedTech or Pharmaceutical sectors.
Matrix Team Experience: Demonstrated success leading and collaborating with cross-functional account teams in a matrixed corporate environment.
Strategic Planning: Strong experience building and executing long-term account plans for high-value, top-tier clients.
Language Skills: Full professional fluency in both German and English, with exceptional presentation and communication skills.
While not strictly required, we would love it if you have:
Existing relationships and a strong network within the German healthcare, pharmaceutical, or medical device ecosystem.
Familiarity with the Salesforce ecosystem, specifically Health Cloud, Life Sciences Cloud, or related CRM solutions.
Experience navigating rapid industry shifts and translating complex technical capabilities into simple, value-driven business outcomes.
We build a better world together. Through our Pledge 1% program, we provide product, grants, and 7 paid volunteer days off per year to help our communities.
Our Benefits Include:
Comprehensive retirement savings plan
Monthly wellness allowance
Flexible time off and generous parental leave policies
Perks, discounts, and world-class healthcare coverage
We are committed to equality, customer success, innovation, and sustainability.
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Solution Architects are strong presenters and facilitators that are able to co-create the vision and own the execution with the customer as well as acquire customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies. They are proficient at analyzing issues and obstacles to resolve root cause, and can identify appropriate corrective action. They connect with technical and business customers from all levels through C-suite. On a day to day basis, they interact with customer product owner, business process owner and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry.
Solution Architects are stewards of the Professional Services Methodology. They engage with Customer Success and Product teams to ensure the solutions are driving the most effective achievement of the value objectives. Solution Architects supply to thought leadership and standard methodologies by engaging with the cloud-specific practices teams. They will chip in both internally in their Community and externally in the marketplace.
Salesforce Professional Services is looking for a Sr. Solution Architect with Regulated Industries Experience (Financial Services, Health Care, Life Sciences/Pharma). As a Sr. Solution Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. Here are some salient responsibilities the role entails -
Serve as a trusted advisor to the client
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Guiding agents to support delivery
Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
Experience Qualifications by Level:
For Solution Architect: 7+ years of relevant experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success, and 1+ years experience in Regulated Industries.
For Sr. Solution Architect: 10+ years of relevant experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success, and 3+ years experience in Regulated Industries.
Extensive experience with configuration and customization on the Salesforce platform
Ability to drive agentic delivery, with experience in AI toolchains (eg. Claude, Cursor, Elements Cloud, etc.)
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
Must be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams
A great listener with the ability to communicate with people in diverse roles
Resourceful and innovative thinker who can work through and solve problems
Travel up to 50%
Bachelor’s degree (or its foreign degree equivalent) in a Technology, Engineering (any field) or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
Proven results in delivering high value business outcomes utilizing an agile approach
Proven results leading customer and/or partner success stories
Relevant Salesforce certifications & Accreditations
Consulting experience is strongly recommended
Veeva experience is strongly recommended (Life Sciences / Pharma) or Financial Service Cloud
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.
Salesforce is expanding its footprint in the Kingdom of Saudi Arabia!
We are looking for a number of Commercial Account Executive to join our rapidly growing Sales team!
The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.
This position will act as the lead Account Executive for the set of Accounts or Prospects in Saudi Arabia, working with a virtual team of Cloud Specialists, Solution Experts and Supporting colleagues, helping to set the vision and strategy to grow the revenue associated with the set of accounts on an annual basis.
In addition, with technology ever changing, the ability to show considerable experience in being a thought leader in the field of Artificial Intelligence would be advantageous, as Salesforce takes first mover advantage in this highly competitive market place in the Middle East.
This is an exciting time to be part of the Salesforce ecosystem, with its five core values: Trust, Customer Success, Innovation, Equality and Sustainability,
Salesforce aims to be a force for good too. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2024 — 16 years in a row.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
About the Role
To work in our General Business Sales team focussed on Salesforce’s existing and prospective clients in Saudi Arabia.
As Salesforce continues to accelerate its presence in region, this position will involve managing both existing customers and building new relationships with prospective clients.
This position sits in the Core Sales team at Salesforce therefore, the ideal candidate would have proven credibility at managing large, virtual teams in support of the Vision and Strategy that they would create for their accounts.
The successful candidate will act and lead as an experienced AE in this regional Business Unit.
Increase revenue spend across a set of new and existing customers while building the Salesforce presence in the local market.
The role would be known as a Core Role as the selected candidate would own the Vision, Strategy and Stakeholder Management in each account, primarily responsible for Salesforce Core AI products, such as Sales CRM but also working with Sales Account Executives responsible for other Salesforce Cloud Solutions to ultimately drive towards one growth target.
Preferred Qualifications
University Graduate Calibre
At least 6 years of successful, referenceable Sales Experience, preferably in Software Sales
Knowledge and contacts within the Saudi Arabian market would be a competitive advantage
Fluent in Arabic
This is a mix of a New Business and an Existing Business Role rather than one of solely managing existing accounts. The preferred candidate will have a proven track record in creating sales through excellent business development skills, territory planning, pipeline generation and the closing of significant Cloud software opportunities.
Key Responsibilities
Drive sales in assigned territory for new market
Introduce Salesforce offerings to new customers within assigned territory
Communicate Salesforce value proposition to close sales
May be responsible for additional responsibilities due to resource constraints
Technical depth required. Architectural judgment expected.
Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
The Senior Builder Experience
Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
You're Our Senior Forward Deployed Engineer If…
You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
You have a degree in Computer Science or a related field
You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.
You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.
You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You're excited to travel ~25% of the time, embedded with customer engineers.
Nice-to-Haves
Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
Track record of influencing enterprise software product roadmaps through field engineering insight
Open-source contributions, published technical writing, or conference presentations
Serve as a trusted advisor to the client
Identify and lead internal critical initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in instructing sophisticated concepts, and creative, prescriptive thinking across various levels of a client organization
Identify and proactively lead risk areas and commit to seeing an issue through to complete resolution
Handle customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
MINIMUM QUALIFICATIONS
5+ years of shown experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and known work
Extensive experience with configuration and customization on the Salesforce platform
Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Hands-on technical experience with Service Cloud, OmniStudio and Public Sector (PSS) is required
Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of customers
Meticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
Must be a standout colleague as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams
A great listener with the ability to connect with people in diverse roles
Resourceful and entrepreneurial thinker who can work through and solve problems
Possible travel of about 25%, but exact travel requirements will vary based on customer.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Experience working with clients within the Public Sector industry
Experience working with Salesforce GovCloud or GovCloud Plus is desired
Security Clearance: This position requires the ability to obtain and maintain a Canadian Government Security Clearance. Candidates are not required to hold an active clearance at the time of application or interview; however, the successful candidate must be eligible to obtain clearance as a condition of employment.
PREFERRED QUALIFICATIONS
Delivering high-value business outcomes applying an agile approach
Confirmed results leading customer and/or partner success stories
Experience working with Experience Cloud
Relevant Salesforce certifications and consulting experience are strongly recommended
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
Salesforce Industries brings the most complete and innovative suite of industry-focused, customer-centric & omnichannel solutions. These industry-specific capabilities as out-of-the-box products with 3 fundamental layers:
An extensive data model
A complete set of business processes and integrations.
A full range of omnichannel experiences and apps (including sales, marketing, service, enterprise product catalog, CPQ, contract management, order management and commerce solutions).
Our team collaborates with our Customers and Partners during the project lifecycle to share their extensive knowledge of the Salesforce.com platform and product suite, as well Industry-specific products. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive towards the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation. Based on seniority they are involved in the building of solutions (configuration and coding) and/or leading diverse teams of resources in delivery or in strategic aspects:
Senior Technical Architects are highly effective interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisor for business and technology collaborators. Finally, with experience in software delivery cycles based on agile methodologies the architect supports and is in close alignment with project management activities.
Through our extended onboarding program of formal certifications, internal training, knowledge transfer, hands on experience and closely working with other Technical you will become a Salesforce Industries Authority at the forefront of our Architecture offerings, delivering outstanding customer success.
Ensure scalable and standard methodology solutions to meet and exceed customer needs
Guide the evaluation of business and technical requirements
Build relationships with key collaborators and team members
Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team
Align with project and engagement managers to support planning and implementation in close collaboration with the customer
Review and guide project vision and direction, implementation approach and key artefacts
Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management
Balance strategic architecture leadership with hands-on solution delivery. Actively contribute to implementation, while driving design governance, technical integrity, and alignment to customer’s strategic objectives.
Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.
Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge.
Where required, support pre-sales activities to position Salesforce Services
Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities
Hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR) as well as coding experience in object oriented languages
Deep functional and business knowledge of industries/verticals Energy & Utilities and Telecommunications including business capabilities, customer journeys and operations, preferably in the Australian and New Zealand markets
Ability to analyze, design, and optimize business processes via technology and integration
Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases
Work independently and as part of a distributed team and a willingness to take ownership of problems
Rapidly learn new technologies as well as strong presentation, communication and facilitation skills
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience)
Available to travel regionally and occasionally internationally depending on customer needs
Prior experience in industry related technologies like Omnistudio, EPC, CPQ, OM and Energy & Utililies Billing Platforms would be advantageous
A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).
Ability to build and maintain key relationships with C-level / mid level and key decision makers
Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions and integrating to thrid-party solutions
About the Role:
The Qualified Success Architect/Sr Qualified Success Architect (UK/I) will own the successful implementation and adoption of the Agentic Marketing Platform for new and existing customers. You’ll be living on the cutting edge of the next generation of sales and marketing technology, and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing.
What You Will Be Doing:
Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent
Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies
Architect and implement Qualified solutions that integrate deeply with Salesforce, marketing automation platforms, routing workflows, and GTM systems
Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels
Translate customer business objectives into technical solution designs, conversational flows, segmentation strategies, qualification logic, and AI SDR goals
Consult with Enterprise Architects, RevOps teams, and technical administrators to establish scalable data models, integrations, governance, and operational best practices
Drive customer enablement by educating teams on agentic marketing strategies, AI SDR operations, inbound conversion optimization, and pipeline acceleration best practices
Analyze buyer engagement, conversion performance, pipeline impact, and adoption trends to deliver strategic recommendations and ongoing optimization plans
Conduct Executive Strategic Business Reviews (ESRs) and strategic roadmap discussions with customer stakeholders to demonstrate business impact and align on future growth opportunities
Partner cross-functionally with Product, Engineering, Sales, and Marketing teams to surface customer feedback, influence platform innovation, and improve implementation outcomes
Act as a trusted advisor to customers throughout their lifecycle, helping them maximize platform value, accelerate time-to-pipeline, and achieve measurable business outcomes
Support expansion and renewal conversations by identifying opportunities for deeper platform adoption and increased business impact
Stay at the forefront of AI-driven go-to-market innovation, bringing new ideas and industry best practices to customers and internal teams
Qualifications:
5-7 years for QSA level
7-10 years for Sr QSA level (10 years of Mid Market/Enterprise software experience)
Excellent interpersonal, communication, persuasion, presentation and writing skills
Deep working knowledge of Salesforce CRM
Working knowledge of marketing automation systems
Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
Must be willing to work in a fast-paced startup environment with multiple roles
You possess a bachelor's degree
Passion for making customers successful with software solutions
As an Engagement Delivery Senior Manager on the Missionforce Professional Services team, you will serve as a hands-on delivery leader, project manager, and trusted advisor across a portfolio of Public Sector engagements. Operating as an individual contributor, this role focuses directly on project delivery execution, customer relationship management, and project health—without direct people leader responsibilities.
You will support delivery health across assigned engagements, partnering closely with the Portfolio Delivery Leader (PDL), project teams, and customer stakeholders to ensure work is delivered with quality, predictability, and alignment to mission outcomes. You are a builder of trust—with customers, with delivery teams, and with internal partners. You bring credibility through proximity to the work, and you help teams navigate the unique demands of a Public Sector, cleared environment.
SOFTWARE ENGINEER MTS
DET Team
Mexico City | Hybrid
Salesforce IT is hiring for your dream job!
Do you like being challenged in designing and developing high performing software applications on force.com? We are looking for the right person with a special mix of technical ability, analytical mindset and superb communication skills.
As a Software Engineer, you would be part of an extended software engineering Ohana in IT. You will be working closely with other engineers, designers and product owners to meet the needs of our business partners. Together we are responsible for building new applications on large scale projects as well as enhancing current state functionality with new features. We need your help to make sure all the kinks are worked out before we cue the violins and make it available to all our awesome customers.
This job requires that you be a self-starter with the ability to take ownership, work under pressure, and handle multiple tasks simultaneously. You must possess good oral and written documentation skills and be able to interact with other team members to deliver fast and reliable code. You will also be asked to contribute ideas, provide feedback and collaborate on many projects within the team’s portfolio that may be outside your domain expertise.
Why Salesforce.com IT? We build teams that are smart, creative and fun. We work hard and play hard and believe that each individual can make a difference. We invest in continuous personal and professional development of each individual.
Responsibilities:
Build applications on Salesforce with a holistic mindset
Plan, design and implement highly scalable frameworks for web applications on the Desktop and Mobile.
Engage in designing applications with architects and lead engineers
The ability to implement your vision using Object Oriented design patterns
Create test suites to Test the Pyramid
Strive for 100% test coverage, using the tools you think can achieve that in the most efficient and maintainable way.
Champion best practices in SDLC, Agile, and software development.
Develop Unit/functional automated tests in Java and/or Apex
Develop test plans and test strategy
Diagnose, track and manage quality issues to resolution
Work with quality engineers, business analysts and product owners for product delivery
Ensure product quality meets customer expectation
Required Technical Skills/Experience:
Bachelor's/Master’s Degree in computer science or engineering
3+ years with Master’s or 5+ years programming in Java, C, or .net
2+ years developing on the force.com platform
2+ Experience with Web Development using server side , HTML, CSS and Javascript
Proficient in object oriented design and using design patterns
Expertise with Web Services using SOAP, REST
Strong database concepts and data modeling capabilities
Expertise in query languages using SOQL or SQL
Ability to learn and adapt quickly in a dynamic environment while delivering on multiple projects against aggressive deadlines
Ability to be a team player, motivate people, instill accountability and achieve results
Strong fundamentals and mastery in QE Processes
Ability to effectively communicate status and risk to the team and manager
Desired Skills/Experience:
Experience with Salesforce products like Sales Cloud and Service Cloud
Knowledge/experience in Force.com platform (APEX, VisualForce)
Admin and/or developer certification on Force.com platform
Familiarity with Junit, Jenkins, Selenium or similar tools
Experience using Source Control Management systems
Experience with Javascript based SPA application development with tools like: Salesforce Lightning, Angular, React, Vue
Experience working as part of a Scrum team practicing Agile development methodologies
Experience with Test-driven Development (TDD)
Experience with Continuous Integration (CI) process
Good understanding of Software-as-a-Service (SaaS) model and concepts
Ability to learn quickly in a dynamic environment
Ability to take ownership of projects and multi-task in a fast pace environment
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Overview of the Role:
Our Enterprise segment focuses on working with our most strategic customers and organizations of 5000- 10,000+ employees. As an Account Executive, you will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities
As an Informatica Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing our Intelligent Data Management Cloud™ (IDMC. In this role, you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes.
Note: By applying to the Informatica Enterprise Account Executive posting, recruiters and hiring managers who support multiple verticals across the organization hiring for both Commercial and Enterprise Account Executives will review your resume. Our goal is for you to apply once and
have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
You may be aligned to the following verticals and/or clouds:
Healthcare & Life Sciences
Financial Services
Retail & Consumer Goods
Manufacturing, Automotive, and Engineering
Consumer & Business Services
Responsibilities:
Our Informatica Enterprise Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal resources to meet customer business needs
Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share both Informatica and Salesforce value proposition for existing and/or new customers
Drive growth within new and existing, assigned accounts
Qualifications:
10+ years of full cycle sales experience, at least 5 years in Enterprise Sales
Experience in selling technical platforms preferred
Integration / API Market Awareness
Management of large key account(s)
Ability to strategize
Salesforce recherche un Account Executive Senior pour piloter le développement d'un portefeuille de comptes stratégiques au sein de notre équipe France Est. Dans ce rôle, vous agissez en tant que conseiller de confiance auprès de clients grands comptes, en les accompagnant dans leur transformation numérique grâce à des solutions à forte valeur ajoutée couvrant l'ensemble de la plateforme Salesforce. Ce poste est entièrement en télétravail, idéalement basé à Metz, Strasbourg ou Nancy.
Responsabilités :
Agir en tant que conseiller de confiance en comprenant les enjeux business des clients de la région Est de la France et en co-construisant des solutions alignées sur leurs objectifs stratégiques.
Commercialiser l'intégralité de l'écosystème Salesforce pour aider les clients à atteindre leurs objectifs et explorer de nouvelles opportunités.
Diriger des équipes transversales — ingénieurs avant-vente, services professionnels et partenaires — pour répondre aux besoins complexes des clients.
Construire des relations durables avec les décideurs seniors au sein des organisations ciblées dans la région Est.
Qualifications requises :
5 ans d'expérience minimum dans la vente consultative de logiciels (SaaS) ou de solutions technologiques complexes en cycle long.
Capacité démontrée à diriger des équipes transverses et à influencer des décideurs seniors dans des environnements multi-interlocuteurs.
Excellentes compétences en communication écrite et orale, ainsi qu'en présentation.
Maîtrise du français et de l'anglais.
Qualifications souhaitées :
Maîtrise d'une méthodologie de vente structurée (ex : MEDDIC, Challenger).
Capacité à construire des business cases à forte valeur ajoutée et des alliances partenaires solides.
Historique avéré d'atteinte ou de dépassement des objectifs commerciaux.
Expérience dans la gestion de comptes stratégiques complexes.
-----------------
Overview of the Role:
Salesforce is looking for a Senior Account Executive to drive the growth of a portfolio of strategic accounts within our France East team. In this role, you act as a trusted advisor to enterprise clients, guiding them through their digital transformation by delivering value-based solutions across the full Salesforce platform. This is a fully remote position, ideally based in Metz, Strasbourg, or Nancy.
Responsibilities:
Serve as a trusted advisor by deeply understanding the business challenges of clients across the East of France region and co-creating solutions aligned with their strategic objectives.
Sell the full Salesforce ecosystem to help clients achieve their goals and unlock new opportunities.
Lead cross-functional teams — including pre-sales engineers, professional services, and partners — to address complex client needs.
Build lasting relationships with senior decision-makers within target organizations across the East of France region.
Required Qualifications:
5+ years of experience in consultative software sales (SaaS) or complex, long-cycle technology solutions.
Demonstrated ability to lead cross-functional teams and influence senior stakeholders in multi-stakeholder environments.
Strong written and verbal communication and presentation skills.
Fluency in both French and English.
Preferred Qualifications:
Proficiency in a structured sales methodology (e.g. MEDDIC, Challenger).
Ability to build high-value business cases and strong partner alliances.
Proven track record of meeting or exceeding sales targets.
Experience managing complex strategic accounts.
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Salesforce Professional Services India partners with enterprise customers to design, implement, and scale transformative Salesforce solutions. With deep platform expertise and a strong focus on business outcomes, we work with some of India's most complex and strategic organisations — making a real global impact from one of Salesforce's highest-priority growth markets.
We are seeking a visionary Technical Architect with deep specialization in Financial Services (FINS), Retail & Consumer Goods (RCG), Automotive, OR Manufacturing sectors, alongside mastery of the Salesforce ecosystem and AI-first engineering practices.
In this role, you won't just be designing systems; you will be a Trusted Advisor, guiding our premier enterprise clients through complex, AI-driven digital transformations. You will bridge the gap between ambitious business goals and robust technical execution, maintaining a "Full Stack Mindset" that covers everything from high-level discovery to hands-on deployment.
Core Responsibilities:
Architectural Leadership: Lead the end-to-end design and architecture of complex, multi-cloud Salesforce solutions specifically tailored for FINS, RCG, Automotive, or Manufacturing challenges.
Enterprise AI Architecture: Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits.
Architectural Simulation & Design: Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases.
Cross-Cloud Innovation: While rooted in Salesforce, you will explore and integrate solutions across Industry Clouds (Financial Services Cloud, Consumer Goods Cloud, Automotive Cloud, Manufacturing Cloud, or Revenue Cloud) and third-party ecosystems to ensure the business receives the most efficient solution.
Discovery to Go-Live: Own the technical and functional scope throughout the project lifecycle. This includes leading discovery workshops, defining data governance and guardrails, and ensuring a smooth transition to Go-Live.
Team Orchestration: Provide technical governance and mentorship to large, diverse teams of developers and testers, ensuring code quality, security models, and architectural integrity.
Hands-on Excellence: While your focus is strategic, you are willing and able to "get into the weeds" to solve high-complexity technical hurdles or build Proof of Concepts (PoCs) when required.
Required Skills & Experience
Domain & Technical Expertise
Multi-Domain Specialist: Extensive experience navigating at least one key industry landscape—Financial Services (FINS), Retail & Consumer Goods (RCG), Automotive, OR Manufacturing.
Salesforce & Industry Cloud Mastery: Proven track record in Salesforce architecture, with a focus on Financial Services Cloud (FSC), Consumer Goods Cloud, Manufacturing Cloud, Automotive Cloud, or Revenue Cloud (CPQ & Billing), alongside Sales/Service Cloud and Experience Cloud.
AI-First Delivery Methodology: Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects.
Complex Engagements: Experience leading at least 3+ large-scale, complex Salesforce implementations for global enterprise brands across target industries.
Full-Stack Mindset: Comfort working across the entire stack—from UI/UX considerations and Apex/LWC development to complex integrations (MuleSoft/REST/SOAP) and data architecture.
Required Qualifications & Experience
Domain & Industry Expertise
12+ years in IT with at least 3+ years specifically in Financial Services, Retail/Consumer Goods, Manufacturing, OR Automotive domains.
Proven track record of delivering at least 2–3 large-scale, complex engagements for global enterprise brands.
Deep understanding of industry-specific flows in at least one of the following areas:
Financial Services (FINS): Wealth Management & Client Onboarding, Commercial/Retail Banking, Insurance Policy & Claims Lifecycle, Household/Relationship Mapping, and Regulatory Compliance (KYC/AML/FINRA).
RCG: Route-to-market, Retail Execution, Trade Promotion Management (TPM), Scheme Management, and B2B/B2C Commerce.
Manufacturing & Auto: Sales Agreements, Account Forecasting, Vehicle/Asset Lifecycle Management, Partner/Dealer Portals, and Lead Management.
Revenue Management: CPQ (Configure, Price, Quote), Subscription Management, Billing, Contract Lifecycle, and Order Management.
Technical Prowess
Salesforce Mastery: Extensive experience with Apex, LWC, Integrations (REST/SOAP/Middleware), Salesforce Shield, and Industry Data Models (OmniStudio / Industry Cloud Architecture).
Architecture Frameworks: Strong knowledge of TOGAF or similar frameworks; expertise in designing for high-volume data and complex security models.
Certifications: Application/System Architect certifications and at least 6 domain badges. Financial Services Cloud Accredited Professional, Agentforce/AI certifications, CPQ Specialist, Revenue Cloud AP, or Industry Cloud certifications are highly preferred.
Leadership & Soft Skills
Stakeholder Management: Exceptional ability to manage expectations and influence decision-making among diverse stakeholder groups.
Agility: Willing to explore non-traditional Salesforce solutions, AI/LLM integrations, or external middleware to find the right fit for the business.
The Senior Technical Architect is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution, including knowing how to leverage AI development tools like Claude and GitHub Copilot to optimize code quality and accelerate design cycles. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background.
What You'll Actually Be Doing:
Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Translate business requirements into well-architected solutions that best leverage the Salesforce platform, including identifying opportunities to embed autonomous AI capabilities using Agentforce
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation
Follow and help define coding standards while leading code reviews during projects to ensure quality, using tools like GitHub Copilot and AI coding assistants to enforce design patterns, optimize performance, and accelerate the delivery of custom code, integrations, and data migrations
Focus on Performance Evaluation & ROI by collaborating with customers to develop evaluation frameworks to measure AI performance and business value for their specific use cases
Maintain a target billable utilization aligned to the role
Ability to understand a project and deep dive to debug issues, leveraging AI diagnostics to interpret system logs and isolate performance bottlenecks quickly
From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects using AI tools to build prototypes rapidly
Liaise with Salesforce product teams to support client implementations
Travels to client sites for projects, estimated 50-75%
You're Our Person If...
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
10+ years of overall experience with a minimum of 8 years on the Salesforce platform
Expert level understanding of the Salesforce product suite, including Data Cloud, Industry Clouds, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and familiarity with Agentforce
Understanding of systems architecture and ability to design scalable performance-driven solutions, including using AI platforms to evaluate architectural scaling and load limits
Understanding of key design patterns and large data volume limitations and best practices, with experience using AI tools to model data distribution and analyze potential data skew risks
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth) and how to configure them securely
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.), utilizing AI platforms to parse third-party REST API documentation and map complex data schemas
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Experience with platform security capabilities (TLS, SSL)
Practical fluency using AI coding assistants and modern development ecosystems (e.g., Copilot, Cursor, Claude) to accelerate delivery, document technical architecture, and maintain a high standard of code quality
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Preferred Certifications:
Salesforce Certified Technical Architect (CTA)
Salesforce Application Architect or System Architect
Other relevant AI/ML, AI Specialist, or Cloud Architect certifications
About the Role
The Senior Lead Solutions Architect, Salesforce Migrations is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.
This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform — accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field.
Note: By applying to this Senior Lead Solutions Architect, Salesforce Migrations role your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background.
You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology — with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.
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Responsibilities:
Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organization
Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud
Translate complex technical concepts for audiences ranging from Technical, Business to Executive Stakeholders
Identify and evaluate capability gaps for standard product capability or identify creative solutions through customization
Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
Develop and run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Marketing Cloud customers
Build strong relationships with both internal and external business partners, contributing to broader goals and growth
Impact of the Role:
As a Marketing Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Marketing Cloud's powerful capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration and Teamwork:
Collaboration is at the core of our success, and as a Marketing Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Basic Requirements:
8+ years proven experience in enterprise consulting, including implementing enterprise software solutions in the Marketing/MarTech space
Experience with Salesforce Marketing Cloud Engagement (Email/Mobile) AND one of: Marketing Cloud Personalization OR Marketing Cloud Intelligence OR Marketing Cloud Account Engagement OR similar product
Deep understanding of data modeling, integration architectures, and data governance best practices.
Knowledge of Marketing Cloud Engagement scripting languages (AmpScript, SSJS, GTL, WSProxy)
Experience with system architecture design and integration patterns
Knowledge of Marketing Cloud Engagement Security capabilities and best practices
Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
Stay up-to-date with emerging marketing, data-related and AI technologies
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
Preferred Requirements:
Experience implementing Salesforce Clouds, Multi-cloud scenarios - Sales, Service, Industries, Marketing or Commerce
Salesforce certifications
Familiarity with Salesforce’s technical architecture: APIs, Standard and Custom Objects, APEX
Familiar with Marketing / Personalization platforms
Familiar with AI concepts
Knowledge of Data Management principles and experience with Customer Data Platforms or Data Lakes
Understanding of development tools including SLDS, XML, HTML, SQL, Javascript, JSON, and CSS.
Other business level language skills (e.g. Portuguese, Spanish, Italian, French etc)
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
Overview of the Role
Services Sales Solutions Leads are critical to setting customers up for success by prescriptively shaping engagements of all sizes, including large, transformational programs. Partnering with an Account Partner, you will lead the pre-sales discovery process, defining customer outcomes and translating them into a viable high-level solution design. Your primary responsibility is developing and articulating comprehensive implementation proposals and Statements of Work (SOWs), including detailed estimates, timelines, and staffing plans. You will apply proven methodologies and orchestrate subject matter experts to validate the solution's viability. After the sale, you will ensure a clean transition to the delivery team, ensuring all project details, scope, and commitments are clearly understood to enable rapid mobilization.
Your Impact
Contribute to high client satisfaction by ensuring the solutions you shape are set up for delivery success and align tightly with customer objectives.
Ensure business value is defined and realized by translating executive-level customer objectives into clear, executable implementation plans.
Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap, and then co-presenting the value and strategic outcomes directly to the client.
Act as a trusted advisor to executive-level customers, developing narratives that articulate the execution plan and timeline of the transformation program.
Prescriptively shape large, complex, and transformational engagements, moving beyond stated requirements to recommend the right path for customer success.
Uncover and articulate future opportunities to drive sustained customer value and Salesforce expansion.
Partner with Services Sales Solution Architects, Business Strategists and other relevant roles, as necessary, on comprehensive pre-sales discovery workshops, engaging functional stakeholders to understand the complete business challenge and desired outcomess.
Define and manage the end-to-end engagement scoping process, establishing clear boundaries, assumptions, and success criteria.
Lead the high-level functional solutioning and scope definition, ensuring the proposed approach is viable and aligns with Salesforce best practices.
Harmonize diverse perspectives—from Customer Business/IT to Sales, Legal, and Revenue Recognition—to synthesize competing interests into a cohesive solution that aligns with commercial targets and delivery excellence.
Own the creation of the final Statement of Work, defining precise deliverables, scope, and implementation terms and conditions in partnership with Legal and Revenue Recognition teams for a clean hand-off.
Develop detailed, accurate project estimates, staffing plans, and resource mixes, ensuring the engagement is properly structured for success.
Proactively identify, assess, and mitigate engagement risks during the pre-sales cycle, leading Risk assignments to protect both the customer and Salesforce.
Manage a seamless transition from the pre-sales phase to the delivery team, ensuring all project details, scope, and commitments are clearly understood.
Serve as a multiplier, mentoring others and amplifying the team's knowledge by sharing best practices in solutioning, scoping, and engagement shaping.
Required Qualifications
Minimum Experience: 10+ years’ experience delivering enterprise-level consulting services, with 7+ years focused on the Salesforce platform.
Project Leadership: 7+ years of deep enterprise-level project or program experience (SaaS preferred), utilized to inform accurate scoping and estimation.
Pre-Sales Leadership: Demonstrable experience leading the end-to-end discovery, solutioning, estimating, and SOW-creation process for multi-cloud, transformational programs.
Sales Collaboration: Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C-level executives.
Go-to-Market Support: Experience leading strategic scoping, proposal development, RFP responses, and executive-level presentations.
Platform Expertise: Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions.
Ideal Certifications: Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud certifications are strongly preferred.
Executive Presence: Extremely strong written and verbal communication skills, with a proven ability to build advisory relationships and establish credibility with executives.
Facilitation Skills: Demonstrated ability to influence a group audience, facilitate complex solutioning workshops, and lead executive-level discussions regarding roadmap and scope.
Analytical Skills: Excellent analytical, problem-solving, and conflict-resolution skills; adept at mediating conflict and fostering healthy dialogue during negotiation.
Business Acumen: A delivery-informed mindset with a deep understanding of cloud-based technologies and the ability to translate ambiguous business requirements into tangible, scoped solutions.
Commercial Acumen: Proficiency in deal architecture and pricing levers; demonstrated ability to manage discounting and lead commercial negotiations to maximize deal profitability.
Leadership: Proven ability to lead and mentor cross-functional teams and individuals, exercising discretion and latitude in reaching critical goals.
Logistics: Ability to travel will be required and varies based on client needs.
We’re looking for friendly, driven, experienced Account Partners to join our growing Professional Services sales team in Travel, Transportation, and Hospitality!
In this role, you’ll be a key player on our Go-To-Market team, working closely with everyone from license sales and product experts to creative, legal, and success teams. You’ll build strong relationships across the board to truly understand our customers' goals and help them bring their vision to life. As the main strategist and driver behind each deal, you’ll lead the charge—with our amazing delivery team backing you up every step of the way.
Responsibilities
Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
Facilitate qualification, deal cycle participation, account reviews and value assessments
Drive awareness within a micro-vertical to develop repeatable motions
Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
Serve as a key SME, leader, and professional services consultant to our license sales teams
Serve as the liaison between internal teams and the customer
From Operating Model:
The Account Partner (AP) is accountable for creating and executing a strategy that builds mind-share and broad adoption of Salesforce technologies on his/her assigned accounts.
The AP ensures alignment with Sales and is responsible for developing relationships within his/her account(s) to accelerate value and improve customer outcomes, and help uncover new opportunities for Salesforce.
The AP is accountable for bookings, revenue, margin, CSAT, and value delivered across his/her assigned account(s) and serves a key contact for customer negotiations and escalations
As an Account Partner, you become a truly trusted advisor to our customers. By deeply understanding their industry and delivering top-tier execution, you’ll help them see a clear path to achieving their biggest goals—and get the absolute most value out of their Salesforce investment.
You’ll take the lead on growing Professional Services in your region. From spotting new opportunities and hosting pitch-perfect C-level presentations to managing pipeline, forecasting, and driving long-term adoption, you’ll own the entire customer journey and champion their success every step of the way.
Here are some key responsibilities of the position:
You will be individually responsible for the success of a specific territory and patch. You wil consistently demonstrate the ability to develop, manage and elevate Accounts to Tier 1 /2
You will be accountable for a quota of up to $15M annually
You will utilize a consultative selling approach across all client levels, particularly C-Suite stakeholders
You will demonstrate strong executive presence and confidence when sharing a strong point of view through effective storytelling
You will have the ability to move fast and drive results
You will Influence leaders and orchestrate internal alignment to provide the best solutions for our customers
You will flawlessly navigate across all our internal teams to create synergy and alignment in driving the deal to closure maximizing both license and services bookings.
Desired Qualifications
You have worked within a consulting landscape for a minimum of 5+ years
You have been in a quota carrying selling role, selling Professional Services for a minimum of 5+ years
You have 10-15 collective years of experience managing deal cycles
You are experienced with managing a high volume of deals while still being able to go deep with select customers
You have experience working within one or more of the following industries as a seller - Business Services; Travel, Transportation & Hospitality.
You have experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
You have served as a book-of-business owner or leader for 6+ years
You have worked within a consulting services space either with a systems integrator or product organization
You have experience delivering strategic initiatives and/or programs for a firm-based model or product company
You have the ability to create assets from scratch including marketing, sales and strategy solutions
You have the ability to maneuver and work with the C-Suite during a strategy cycle including workshopping
You have experience working with global procurement leads to negotiate pricing and deal strategy
Please note: Our Account Partners are primarily remote, but do travel up to 50% to meet our customers and colleagues where they are.
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You will be responsible for quantifying the business impact of their investment, transforming technical milestones into measurable ROI and executive-level success stories. By fostering deep-seated relationships across the customer’s leadership team, you will identify and proactively mitigate strategic risks, ensuring platform stability and sustained growth. As a senior leader, you will orchestrate cross-functional teams in a matrixed environment, acting as an organizational multiplier who elevates the standard of excellence for our most strategic enterprise accounts.
Customer success Managers guide customers through case and incident management as subject matter experts on their business context and impact. CSMs coordinate customer communications and executive engagement during major incidents, collaborating with internal and external stakeholders to address customer needs.
This is an Individual Contributor position.
Your Impact
Executive Management & ROI-Driven Engagement: serve as the ultimate point of accountability for Signature Success delivery, driving renewals and expansion by orchestrating executive-level partnerships and quantifying the tangible ROI of the Salesforce investment.
Business Value Integration: Architect strategic success roadmaps that align Salesforce’s platform evolution with the customer’s long-term corporate objectives, ensuring technical milestones translate into holistic business outcomes.
Complex Program Management: Lead high-stakes, cross-functional initiatives across matrixed internal teams (Sales, Product, Engineering) to deliver seamless solutions for the most complex enterprise challenges.
AI Governance & Guardrails: Govern the integration of autonomous AI agents and specialized digital coworkers, establishing the strategic guardrails and ethical alignment necessary for enterprise-scale AI adoption.
Risk Management & Predictive Insight: Utilize deep usage telemetry and predictive analytics to identify and neutralize long-term (12-24 months) attrition risk and operational bottlenecks before they impact the business.
Complex Incident Governance: Provide executive leadership and crisis governance during major incident, managing high-pressure communications and human-agent interventions to protect the customer’s mission-critical operations.
Mentorship & Organizational Development: Act as a “multiplier” by mentoring internal account teams and coaching talent on navigating high-stakes enterprise environments and emerging AI-augmented workflows
Strategic Business Insight: Deliver proactive, executive-level guidance on Salesforce’s innovation cycle, ensuring customers are positioned to capitalize on new features while maintaining a stable and scalable technical environment.
Minimum Requirements
Experienced business professional, preferably with 7+ years of relevant industry expertise in Customer Success, strategic leadership, SaaS platform use, or related strategic consulting fields.
Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization including executive and C-level.
Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Experience working with Enterprise-level customers.
Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects.
Cloud/Platform Requirements:
7+ years experience supporting complex, enterprise-scale Sales/Service Cloud deployments.
Sales Cloud:
6+ years expertise supporting complex, enterprise-scale Sales Cloud deployments
Expert knowledge of sales transformation and revenue operations excellence
Deep understanding of Sales Cloud architecture for global enterprises (multi-currency, multi-language, complex hierarchies)
Knowledge of advanced capabilities: Agentforce SDR, Einstein Conversation Insights, Revenue Intelligence, Sales Programs
Understanding of Sales Cloud + ecosystem (Revenue Cloud CPQ, Marketing Cloud, Data Cloud, Tableau for sales analytics)
Ability to guide revenue operations strategy and sales transformation discussions
Multiple Salesforce certifications including Sales Cloud, Revenue Cloud, Advanced Administrator
Service Cloud:
6+ years expertise supporting complex, enterprise-scale Service Cloud deployments
Expert knowledge of service transformation and contact center modernization
Deep understanding of Service Cloud architecture for global contact centers (multi-site, 24/7 operations, complex routing)
Knowledge of advanced capabilities: Agentforce Service Agent, Einstein Conversation Mining, Service Intelligence, Swarming
Understanding of Service Cloud + ecosystem (Field Service, Experience Cloud, Slack, Data Cloud, Einstein Analytics for Service)
Ability to guide customer experience strategy and service transformation discussions
Multiple Salesforce certifications including Service Cloud, Field Service, Advanced Administrator
Preferred Requirements
Thought leadership experience (Dreamforce, Sales/Service transformation topics)
Experience with global Sales Cloud (thousands of sales users, complex sales motion) and Service Cloud (thousands of agents, omni-channel at scale, complex telephony) transformations.
Participation in Sales/Service Cloud beta programs or customer advisory boards.
Deep understanding of AI-powered selling and Agentforce capabilities.
Are you a database expert, or passionate about building database technologies that supports relentless growth and innovation?
We are looking for experienced Core Database Internal Engineers with a strong database internals and distributed systems background to work in a team responsible for architecting, developing and testing the next generation of RDBMS. You will join a team of world class, highly motivated software engineers and database experts. You will design and develop robust and highly scalable software products to support the staggering growth of Salesforce.
You will need familiarity with database internals, distributed systems or networking, interest in system programming, exceptional software engineering skills, and relish the opportunity to work on very complex, highly concurrent, highly scalable and resilient systems. You must have a proven track record of success where you demonstrated end to end ownership of architecture, design, implementation, monitoring, testing, and product support on large mission critical systems at petabyte scale.
Areas where you may be working on include logging/recovery, distributed lock management, replication, high availability, compression, cache management, encryption, scale out, monitoring, and serviceability. We work in a fast paced, highly collaborative, agile environment. We are a hybrid team that values end to end service ownership, from conception to architecture, design to implementation, testing to deployment to customer engagement and service.
Responsibilities:
* Lead a team to design and develop core database system functionalities.
* Come up with new architecture and design to solve complex scalability problems.
* Come up with innovative ideas to improve robustness and performance.
* Implement comprehensive functional and system-test for your area of responsibility and for overall database quality.
* Debug, conduct root cause analysis, diagnose defect.
* Actively participate in release and deployment process.
Qualifications:
* BS or higher degree in Computer Science.
* 4+ years for SMTS/6+ YOE for LMTS industry experience in system or database internals programming.
* 4+ years for SMTS/6+ YOE for LMTS technical leadership in architecture and design of enterprise server platform or systems.
* Deep expertise with distributed systems and consensus algorithms.
* Experience with highly concurrent multi-threaded/multi-process data structures and design.
* Innovator with good ideas, strong problem solving and communication skills, and a results oriented attitude.
* Ability to learn quickly and deliver high quality code in a fast-paced, dynamic agile team environment.
* Strong Java or C programming skills.
Desired Skills:
* PostgreSQL software development experience and community involvement as a contributor would be a huge plus.
* Experience building a high-performance large-scale database platform.
The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you’re set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it’s easy to maintain and adapt down the road, minimizing potential technical debt.
Our team is made up of thousands of the world’s leading Salesforce experts. We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.
Salesforce Professional Services is looking for a Senior Technical Architect. You will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. Here are some salient responsibilities the role entails:
Serve as a trusted advisor to the client
Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
Minimum Requirements:
Security Clearance: This position requires the ability to obtain and maintain a Canadian Government Security Clearance. Candidates are not required to hold an active clearance at the time of application or interview; however, the successful candidate must be eligible to obtain clearance as a condition of employment.
Public Sector industry experience.
8+ years enterprise architecture or consulting experience
4+ years of experience leading Salesforce Core Projects
Strong application design skills combined with strong data, integration, and security architecture skills
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
A great listener with the ability to communicate with people in diverse roles
Proven ability to analyze, design, and optimize business processes via technology and integration
Resourceful and innovative thinker who can work through and solve problems
Strong experience in Integration concepts, designs and patterns
Required Qualities:
TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability
TEAM PLAYER: Proficient at collaboration and working with members of a team
COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
Preferred Requirements:
Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
Ability to convey and convince customers of best practices at various levels within a large organization
Application design and development background
Travel may be required and varies depending on the client requirements
Strong Enterprise Architecture background would be favorable
Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
Highly beneficial to have any Salesforce product certifications prior to joining:
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Platform App Builder
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Preferred Qualities:
LEADERSHIP: Self-aware; proficient at building strong relationships
THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller.
Experience with AI-powered development tools (e.g., GitHub Copilot, Cursor, Agentforce for Developers) and an understanding of their strengths and limitations.
Experience leading a technical team or workstream, with a passion for mentoring and developing talent.
Ability to build and maintain key relationships with C-level executives, senior technology leaders, and key decision-makers.
Experience defining and delivering enterprise applications on the Salesforce Platform is a strong plus.
The Technical Consulting Manager/Senior Manager is a leader of leaders, responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep.
You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills from a technology perspective, including a foundational understanding of how to leverage AI development tools to optimize delivery cycles. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background. You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth.
Responsibilities and Requirements:
Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Provide oversight and governance of Salesforce projects, guiding delivery teams on the effective use of AI-assisted tooling to maintain velocity and quality
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed, encouraging the use of AI coding assistants to enforce best practices
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Ability to understand a project and debug issues, leveraging AI diagnostics to assist in interpreting logs and isolating bottlenecks
From time-to-time, participate in activities such as technical landscape discovery, Proof-Of-Concept (POC) development with prospects
Liaise with Salesforce product teams to support client implementations
Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds, with a foundational familiarity with Salesforce's AI offerings (e.g., Agentforce)
Understanding of systems architecture
Understanding of key design patterns and large data volume limitations and best practices
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Lead a technical team and own customer and team engagement
Travels to client sites for projects, estimated 50-75%
Maintain a target billable utilisation aligned to the role
12-18 years CRM experience with a minimum of 10 years on the Salesforce platform
Maintain billable utilisation targets for your team
Technical enablement of team members on the latest Salesforce products and processes, including upskilling on modern AI development tools and practices
Working with global teams for delivery across geographies. We will need you to be flexible with your work hours
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Leader of Leaders
Experience building & growing a practice
Must have managed a team of technical & solution implementors
The Services Sales Solutions Architect Director plays a critical role in the presales process and setting customers up for success by prescriptively shaping, scoping and solutioning applications and functionality leveraging Mulesoft Anypoint and Salesforce related clouds products. This person serves as a trusted technical advisor to Salesforce customers, providing guidance to Sales & Professional Services teams on Mulesoft Anypoint and Data 360 capabilities and level of effort for implementation, bringing synergies across each customer’s implementations, and ensuring project implementations are positioned to deliver the highest levels of customer satisfaction. They are platform experts who are accountable for the oversight of our technical solution approach, quantifying business value and aiding the sales teams to scope the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist.
Partnered with an Account Partner (Services Salesperson), the Services Sales Solutions Architect Director leads technical pre-sales activities, acting as the technical expert across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions. This may include the following:
Deep understanding of Mulesoft Anypoint (GovCloud and Private Cloud Edition preferred)
Ability to scope Mulesoft projects
Pre-Sales solutioning in conjunction with the Solution Engineers
Bringing public sector expertise and perspective
Ability to drive better outcomes through extensive platform expertise
Create deep alignment with customer IT departments and partners
Executive Relationship building
Responsibilities:
Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
Bring best practices to each client engagement through your deep platform expertise by providing Subject Matter Expertise related to Mulesoft Anypoint products
Provide oversight and governance for pre-sales solutioning and architecture on large multi-cloud implementations
Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
Successfully manage multiple strategic clients simultaneously
Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
Show continued professional growth and development
The ideal candidate will have:
A successful track record of working effectively in a highly matrixed and fast-growing organization. A skill in correctly sizing and scoping Mulesoft projects. A passion and belief in the unique value of professional services in a cloud software company. The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce. The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple stakeholders. The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it adds value to their overall enterprise architecture. Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.
Must Have Qualifications & Skills:
Clearable United States citizen
5+ years of direct experience delivering and/or overseeing applicable solutions.
10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
2+ years of sizing and scoping applicable projects.
MuleSoft Certified Platform/Integration Architect Certification
Ability to travel; up to 25%
Preferred Qualifications & Skills:
Washington D.C., Maryland, Virginia (DMV) proximity
MuleSoft Certified Platform/Integration Architect Certification
5+ years’ operating in major public cloud platforms (AWS, Azure, or GCP) to effectively design hybrid integration patterns, secure public-to-private cloud connectivity, and translate cloud-native architectural principles.
Strong hands-on experience with Kubernetes (e.g., Red Hat OpenShift, Rancher, or upstream K8s) and Docker, specifically how they underpin MuleSoft PCE infrastructure.
5+ years’ of expertise in core Enterprise Integration Patterns (EIP)—such as Publish-Subscribe, Request-Reply, Batch Processing, and Scatter-Gather—to architect high-performance, decoupled, and resilient MuleSoft solutions
5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects
5+ years of enterprise-level project or program management experience
Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational acumen
Delivery focused: Previous experience leading teams of architects to delivery complex Solutions
Excellent analytical & problem solving skills
Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
BA/BS degree or foreign equivalent;
About the Role
The Solutions Architect, Salesforce Migrations is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.
This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform — accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field.
Note: By applying to this Solutions Architect, Salesforce Migrations role your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background.
You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology — with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.
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About the Role
Customer impact from day one. Strategic clarity and Execution that sticks.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Key Responsibilities
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
Required Qualifications
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
You have a degree in Computer Science or a related field
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Preferred Experience
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organisational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
Nous sommes Salesforce, la Customer Company, qui inspire l'avenir des entreprises grâce à l'IA + les Données + le CRM. Guidés par nos valeurs fondamentales, nous aidons les entreprises de tous secteurs à ouvrir de nouvelles voies et à se connecter à leurs clients d'une manière entièrement nouvelle. Et nous vous donnons les moyens d'être vous aussi un Trailblazer, en stimulant votre performance et votre évolution de carrière, en traçant de nouveaux chemins et en contribuant à améliorer le monde. Si vous croyez que l'entreprise est la meilleure plateforme pour le changement et que performance économique et impact positif peuvent aller de pair, vous êtes au bon endroit.
À propos du poste
Un impact client dès le premier jour. Une vision stratégique claire et une exécution qui dure.
Salesforce recrute des Deployment Strategists — des Strategic Builders qui sont des conseillers en contact direct avec les clients, définissent la stratégie IA, façonnent des solutions agentiques et pilotent une adoption mesurable pour les entreprises clientes. Vous travaillerez au sein d'une équipe de delivery aux côtés de Forward Deployed Engineers, en traduisant des défis métier complexes en déploiements d'IA agentique qui passent en production et génèrent une valeur réelle. Les missions sont ciblées et limitées dans le temps — généralement 12 semaines ou moins — et peuvent porter sur un compte stratégique unique ou sur plusieurs clients simultanément. Votre impact ne s'arrête pas au déploiement : vous vous assurez que les clients tirent une valeur durable et scalable des solutions construites par votre équipe.
Responsabilités principales
Ownership complet du cycle de vie : Pilotez l'engagement client de bout en bout sur l'ensemble du cycle de valeur — Identifier → Engager → Déployer → Consommer — en assumant les résultats à chaque étape, pas seulement lors de la découverte ou de la conclusion du deal.
Stratégie & Architecture IA : Définissez la stratégie et la feuille de route IA Agentique du client. Animez des ateliers de conception, des sessions de design d'agents et des analyses jobs-to-be-done. Concevez des solutions couvrant la plateforme d'IA agentique de Salesforce, Data Cloud et les systèmes d'entreprise, avec une gouvernance IA responsable intégrée dès le départ.
Pilotage du déploiement & gestion de programme : Gérez les délais de delivery de bout en bout, la communication avec les parties prenantes, l'escalade des risques et le reporting d'avancement. Vous êtes le pilier opérationnel de votre équipe de delivery, en vous assurant qu'aucun sujet ne passe entre les mailles.
Adoption & Consommation : Soyez responsable des métriques d'adoption, de consommation et d'expansion dans le périmètre de votre mission. Identifiez les blocages en amont et développez des stratégies pour générer une valeur mesurable.
Coordination de l'équipe de delivery : Collaborez étroitement avec les Forward Deployed Engineers de votre équipe pour aligner stratégie et exécution technique. Maintenez l'équipe focalisée, débloquée et sur la bonne trajectoire pour atteindre les jalons de delivery.
Développement assisté par l'IA : Vous développerez de véritables solutions client avec le support d'outils IA de pointe, notamment Cursor, Claude et nos produits de coding comme Vibes, pour accélérer le développement.
Gestion des parties prenantes client : Soyez le principal interlocuteur côté client, en établissant des relations de confiance avec les décideurs seniors et en présentant propositions, décisions et résultats en termes de valeur métier, et non de détail technique.
Maturité IA : Évaluez la capacité du client à adopter l'IA et accompagnez la conduite du changement et la transformation des processus pour maximiser les bénéfices des agents intelligents.
Boucle de feedback produit : Synthétisez les insights terrain et traduisez-les en retours actionnables qui influencent la roadmap de la plateforme d'IA Agentique de Salesforce.
Compétences requises
4 ans d'expérience minimum en solutioning stratégique, conseil technique ou pilotage de delivery / gestion de programme pour des technologies cloud ou SaaS enterprise
Diplôme en Informatique ou dans un domaine connexe
Expérience préalable en delivery en contact client (conseil, services professionnels ou conseil technique) — critère obligatoire, pas un plus
Bonne maîtrise de la plateforme Salesforce et de son écosystème, y compris les capacités d'IA Agentique et Data Cloud
Connaissance opérationnelle d'un ou plusieurs langages de programmation : Python, JavaScript, Java ou Apex
Capacité avérée à piloter et à prendre en charge des missions complexes et ambiguës de bout en bout — de la découverte jusqu'aux résultats mesurables
Expérience dans la conception de solutions IA/LLM, incluant la stratégie d'IA agentique, la conception conversationnelle et les pratiques d'IA responsable
Solides compétences en gestion de projet et de programme — capacité à gérer plusieurs workstreams, à cadrer les attentes des parties prenantes et à maintenir le delivery sur les rails dans des environnements ambigus
Disponibilité pour des déplacements chez les clients à hauteur de 25% du temps
Expériences appréciées
Expérience avec Salesforce Data Cloud, la plateforme Agentforce et le CRM Salesforce (Sales, Service, Marketing)
Expérience dans la conception et le déploiement de solutions IA dans des secteurs réglementés (ex. : secteur public, services financiers, santé)
Certifications Salesforce (ex. : Data Cloud Consultant, Agentforce Specialist, Application Architect) ou certifications équivalentes sur d'autres plateformes (Microsoft, Oracle, etc.)
Expérience en conduite du changement, design organisationnel ou transformation d'entreprise
Connaissance des concepts IA/ML au-delà des LLMs, notamment NLP, architectures RAG et frameworks d'évaluation de modèles
Un état d'esprit orienté résultats avec un fort biais pour l'action — à l'aise dans des environnements rapides et peu structurés
About the Role:
We are seeking a highly motivated and experienced Account Executive to join our Commercial team and play a pivotal role in driving the success of Salesforce's Agentforce Marketing platform.
As a Marketing Cloud Account Executive, you will identify, develop, and close deals with new and existing customers, helping them achieve their agentic marketing transformation goals through the strategic implementation of our Salesforce’s Marketing Cloud solution.
What You’ll Do
Build trusted relationships with key stakeholders, including C-suite executives and IT leaders, ensuring long-term value and growth.
Lead the end-to-end sales cycle, from prospecting to closing, while collaborating with internal teams, such as Sales Engineers, Partners, and Professional Services.
Develop comprehensive account strategies aligned with customer business objectives, driving revenue and ensuring satisfaction.
Represent Salesforce at industry events, showcasing our vision for the future of our agentic innovations.
What We’re Looking For
Proven success in SaaS sales
Excellent stakeholder management, both internally and externally
Continuous learning mindset, to stay ahead of the latest innovations
Growth mindset, demonstrated in both developing the install based customers and opening up new logos
Demonstrated ability to perform in a fast-paced, target-driven environment.
Expertise in managing complex sales cycles and crafting compelling value propositions.
Exceptional communication, negotiation, and relationship-building skills, particularly with C-suite executives.
Passion for innovation, teamwork, and driving transformational change.
Why Join Salesforce
Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions
Global Impact: Contribute to products that are transforming industries worldwide
Career Growth: Access to professional development opportunities, m
About the role
The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within our Customer Success organization. PMs are responsible for programs from beginning to end, ensuring cross team collaboration, flawless execution and effective communication. They work closely with executives, strategy leaders, technology partners and many more to drive critical programs and activities across the company. PMs do this by understanding the business strategy, the customer experience necessary to realize the strategy, and the impact of the technology and process changes to our people.
Responsibilities
Drives the strategic development of large scale, cross organizational programs
Understands and contributes to the overarching business strategy; bridges the gap between cross functional teams to realize the program vision
Builds cross functional relationships and proactively drives alignment across a diverse set of stakeholder groups
Partners with Experience teams to influence technology and process building that align to Customer Success strategies
Collaborate with Product Architects, Support Engineers and Success Managers to design Delivery models that best suit the customer experience
Ability to adapt communication style and content to necessary audiences ranging from executive leadership to cross functional working groups
Develops program approach and leads the charge to successful delivery
Drives program plan and all related launch activities tied to the Product, Offer and/or Experience launch through our formal stage gate process
Partner with Business Technology and other shared services teams to appropriately staff, prioritize and capacity plan across all programs through the use of agile methodologies
Lead weekly and/or daily team calls to drive program alignment as well as monthly Steerco calls to gain executive buy-in
Successfully bridges the gap between strategy, capacity, content, technology, engineering, support delivery & global enablement
Anticipates problems, identifies mitigation plans and escalates gaps with leaders
Fosters cross team collaboration and, as needed, leads the team through fearless decision making
Develops and governs PMO best practices across the organization
Define, implement and continuously improve the program launch process to increase efficiency, reduce risk and improve quality
Serve as product owner to sprint planning processes for shared services teams
Train and enable cross functional teams on program management disciplines
Skills & Requirements
10+ years of Program Management and/or Product Launch experience in a highly matrixed environment
Outstanding organizational, communication (verbal/presentation/written), and interpersonal skills
Strong understanding of Salesforce products, in how they connect to offer a comprehensive solution to our prospects and customers
Proven experience working with global teams across multiple cultures, time zones, departments and functions
Ability to establish credibility and rapport with senior executives, technical and non-technical team members alike
Flexibility in shifting direction quickly when priorities change; excellent multi-tasking skills
Demonstrate strong problem solving skills, process-driven mindset, and resourcefulness
Analytical thinker that is willing to make decisions cross functionally in a fast paced, dynamic environment
Self starter; willing to dig in and get the job done with minimal guidance
Ideal: Scrum master certification (CSM), PMI or PrMI certification
The Global Cloud Campaigns (GCC) team is seeking a strategic, highly collaborative Senior Manager to lead integrated campaign strategy for an assigned portfolio of Salesforce products and solutions.
As the primary campaign partner to Product Marketing, you will translate business priorities, customer insights, and growth opportunities into cohesive, full-funnel campaign strategies. You’ll lead campaigns from planning through activation and optimization, working across Product Marketing, Creative, Content, Paid Media, Social, Field Marketing, and Program Management to bring globally scalable programs to market.
This role requires both strategic vision and executional rigor. The right candidate can identify the customer and business problems a campaign must solve, build a connected journey around those priorities, and mobilize cross-functional teams to deliver measurable results.
You are a seasoned integrated marketer who combines strategic vision with executional discipline. You understand how to move from a broad business priority to a focused customer problem, a compelling campaign idea, and a connected journey that delivers measurable results.
You are equally comfortable advising senior leaders, shaping strategy with Product Marketing, and working alongside activation teams to bring campaigns to life. You thrive in complexity, create clarity from ambiguity, and know how to align diverse stakeholders around a common goal.
Most importantly, you are motivated by impact: building campaigns that help customers recognize their challenges, understand why change is needed, and see Salesforce as the right partner to help them move forward.
", "Job_Family_Group": "Marketing & Communications", "Job_Posting_Title": "Senior Manager, Global Cloud Campaigns", "Job_Requisition_Additional_Locations": "Illinois - Chicago", "Job_Requisition_Primary_Location": "Washington - Seattle", "Job_Requisition_Ref_ID": "JR354526", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Illinois", "Washington" ], "Locations": [ "Chicago", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Hyderabad/Senior-Technical-Consultant---Salesforce-Field-Services_JR353601", "External_Job_Posting_Start_Date": "2026-07-27", "Job_Description": "Our Field Service Professional Services team works across technology and business stakeholders to usher customers into the next phase of their business transformation journey and achieve innovative outcomes that craft the future.
As a Senior Technical Consultant on our Field Services team, you will realize solutions for our customers by focusing on consultancy, technical development & delivery for the customers and partners to solve critically meaningful business challenges using Salesforce’s Field Service Platform (SFS). Salesforce FS product provides FSM solutions for a wide variety of customer verticals and ecosystem(s) like Telecom, Utilities, Oil & Gas, Manufacturing, Finance etc..
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to delivering a solution. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background. You provide technical expertise to Field service implementation projects, evaluate the customer’s technical and functional requirements, and develop efficient solutions to help customers achieve their business goals. Within Field Service, you are a leader with vision whose voice and actions are essential in growing our overall Services business, team, and culture.
Senior Technical Consultants (Sr. Developers) deliver technical solutions to meet the customer’s business and technical requirements. Sr Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution.
Responsibilities
Become a highly certified and recognized Salesforce expert.
Help clients consistently meet/exceed goals and metrics.
Contribute to customer success through front and backend solution development and release management.
Deliver high client satisfaction (CSAT).
Provide guidance on the application and integration development best practices, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure.
Lead the strategy for complex SFS features, including advanced Scheduling & Optimization, Maintenance Plans, and Assets with multi-level hierarchies.
Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution. Lead the evaluation of business and technical requirements from a senior level.
Identification and proactive management of risk areas and commitment to seeing an issue through to complete resolution.
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
Architect data-driven solutions using Salesforce Data Cloud and Einstein to drive predictive service outcomes and automated technician insights.
Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues.
Requirements
B.E./B.Tech/MCA in Computer Science Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role.
6-9 years of overall experience with a minimum of 3 years on the Salesforce platform.
Highly beneficial to have any Salesforce.com product certifications prior to joining.
Salesforce Admin
Salesforce Service Cloud
Salesforce Field Service
Salesforce Platform Dev1
Salesforce Platform Dev2
Agentforce Credentials
Experience in designing & developing on Field Service implementations.
Good experience in writing custom codes, components using APEX, LWC.
Hands-on expertise with Field Service Mobile app customization, including LWC for Mobile and Offline-priming logic.
Ability to work independently and be a self-starter.
Atleast 3+ years experience as a Senior Developer in a mid to large-sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization.
Experience with key areas of enterprise architecture, including integration technologies, single sign-on, and master data management.
Experience with modern DevOps toolchains (SFDX, GitHub, CI/CD) and sophisticated branching strategies for large-scale delivery.
Experience with Waterfall and/or Agile implementation methodologies.
Ability to work independently and be a self-starter. Proven results leading and overseeing customer and/or partner success stories in the following domains: front- and back-end solution architecture, development and release management strategies, change management.
Proven ability to analyze, design, and optimize business processes via technology and integration.
Polished speaker with the ability to evangelize best practices at various levels within a large organization.
A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies (e.g., IoT, Asset Intelligence, and Generative AI).
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences.
Bangalore, Hyderabad
", "Job_Family_Group": "Customer Success", "Job_Posting_Title": "Senior Technical Consultant - Salesforce Field Services", "Job_Requisition_Additional_Locations": "India - Bangalore", "Job_Requisition_Primary_Location": "India - Hyderabad", "Job_Requisition_Ref_ID": "JR353601", "Time_Type": "Full time", "Countries": [ "India" ], "Regions": [ "Karnātaka", "Telangāna" ], "Locations": [ "Bangalore", "Hyderabad" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Georgia---Atlanta/Sr-Product-Marketing-Manager--GTM_JR353867", "External_Job_Posting_Start_Date": "2026-07-28", "Job_Description": "Salesforce Professional Services is hiring Solution Architects to join the Public Sector (NatSec) team. As a Solution Architect, you will provide steady architectural leadership across large and complex engagements and partner with executive and delivery stakeholders to co-create and execute solution visions for our most complex customers in the Defense & National Security space. The Solution Architect serves as a hands-on advisor combining Salesforce platform expertise, industry knowledge, and consulting acumen to design and deliver scalable, mission-aligned solutions.
The Solution Architect / Senior Solution Architect is a dual-impact leader across presales and delivery, responsible for shaping, scoping, and aligning complex engagements to position federal customers for long-term success as a trusted advisor.. This role drives architectural strategy from initial solutioning through execution, ensuring mission-critical programs are set up to deliver measurable outcomes. They provide and are accountable for architectural integrity, executive alignment, and elevate solution quality while cultivating a high-performance culture across the team. As stewards of the Professional Services Methodology, they leverage cross-functional networks to enforce best practices, scale delivery excellence, and ensure consistency across engagements.
We are looking for candidates who have experience supporting customers in one or more of the following industries:
Global Public Sector (PubSec)
National Security (NatSec) – Serve defense, intelligence, and law enforcement agencies in implementing secure cloud solutions that meet stringent government security standards, requiring understanding of government procurement processes and compliance frameworks, with Secret or Top Secret/SCI security clearance.
Your Impact
Serve as a trusted advisor to the client
Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
Minimum Requirements
8+ years of relevant experience in enterprise architecture or consulting experience on the Salesforce Platform throughout the whole life cycle with repeated and demonstrable success.
Qualification for this job is contingent upon acceptable results from a background investigation as well as your obtaining and maintaining the specific level U.S. government background investigation required for this role. U.S. citizenship (U.S. born or naturalized) required. Active Secret, TS or TS/SCI (a must).
Expert in Salesforce configuration and architectural strategy, translating current-state complexity into clear target-state designs, closing capability gaps, and delivering solutions that enable achievement of critical business and mission outcomes.
Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
A great listener with the ability to connect with people in diverse roles
Resourceful and innovative thinker who can work through and solve problems.
Preferred Requirements
Metro DC located
Multiple Salesforce Core Architecture certifications
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Experience in public sector digital transformation initiatives
Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)
Hands-on experience with Omni Studio
Ability to convey and convince customers of best practices at various levels within a large organization
Application design and development background
Travel may be required and varies depending on the client requirements
NOTE: By applying to the Solution Architect posting, recruiters and hiring managers across the organization hiring Solution Consultant will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
", "Job_Family_Group": "Customer Success", "Job_Posting_End_Date_Text_for_Colorado": "Applications for this position will be accepted on an ongoing basis.", "Job_Posting_Title": "Solution Architect / Senior Solution Architect - PubSec (Cleared)", "Job_Requisition_Additional_Locations": "Maryland - Remote; Virginia - Washington DC Metro - Remote; Maryland - Washington DC Metro - Remote; US, Remote", "Job_Requisition_Primary_Location": "Virginia - Mclean", "Job_Requisition_Ref_ID": "JR354240", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $123,100 - $273,000 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $147,400 - $298,400 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Maryland", "Virginia", "Wyoming" ], "Locations": [ "Mclean", "Remote" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-11-30", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Virginia---Mclean/Technical-Architect---Senior-Technical-Architect---PubSec-SLED-NGO_JR354273", "External_Job_Posting_Start_Date": "2026-07-31", "Government_Background_Check_Statement": "This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.", "Job_Description": "Salesforce Professional Services is hiring Technical Architects As a Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers the Pulic Sector
The Technical Architect / Senior Technical Architect plays a pivotal role in both presales and implementation, shaping, scoping, and solutioning engagements to set customers up for success. This leader provides technical oversight and execution leadership on large-scale and mission-critical engagements while also serving as a trusted mentor to Salesforce teams and Federal clients. They're responsible for driving architectural excellence, strategic customer alignment, and fostering a high-performance culture within their teams.
Your Impact
Serve as a trusted advisor to the client
Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
We are looking for candidates who have experience supporting customers in one or more of the following industries:
State & Local / Education (SL/ED) – Partner with state governments, municipalities, counties, and K-12/higher education institutions to modernize legacy systems and enhance constituent engagement, requiring understanding of diverse regulatory environments and budget cycles across jurisdictions.
Non-Governmental Organizations (NGO) – Support mission-driven NGOs, nonprofits, and international development organizations in leveraging technology to maximize social impact and operational efficiency, requiring passion for social good and experience with grant-funded programs.
Minimum Requirements
8+ years enterprise architecture or consulting experience on the Salesforce Platform (Core Sales/Services) within Public Sector.
Strong application design skills combined with strong data, integration, and security architecture skills
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
A great listener with the ability to connect with people in diverse roles
Proven ability to analyze, design, and optimize business processes via technology and integration
Resourceful and innovative thinker who can work through and solve problems
Qualification for this job is contingent upon acceptable results from a background investigation and your obtaining and maintaining the specific level of U.S. Government security clearance required for this role. U.S. citizenship (U.S. born or naturalized) required.
Preferred Requirements
Metro DC located
Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Experience in public sector digital transformation initiatives
Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)
Hands-on experience with Omni Studio
Ability to convey and convince customers of best practices at various levels within a large organization
Application design and development background
Travel may be required and varies depending on the client requirements
NOTE: By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring Technical Consultant will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
", "Job_Family_Group": "Customer Success", "Job_Posting_End_Date_Text_for_Colorado": "Applications for this position will be accepted on an ongoing basis.", "Job_Posting_Title": "Technical Architect / Senior Technical Architect - PubSec SLED/NGO", "Job_Requisition_Additional_Locations": "District of Columbia - Washington; Virginia - Washington DC Metro - Remote; Washington D.C. - Remote; Maryland - Washington DC Metro - Remote; US, Remote; West Virginia - Washington DC Metro - Remote", "Job_Requisition_Primary_Location": "Virginia - Mclean", "Job_Requisition_Ref_ID": "JR354273", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $313,700 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $178,900 - $344,700 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "District of Columbia", "Maryland", "Virginia", "West Virginia", "Wyoming" ], "Locations": [ "Mclean", "Remote", "Washington" ] }, { "CF-REC-EE-Pay_Transparency_text_if_location_region_is_Ontario": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. For Ontario-based roles, the base salary hiring range for this position is CAD 130,300 to CAD 180,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. This posting is to fill a vacancy on our team, unless otherwise noted.", "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Canada---Toronto/Technical-Architect---Senior-Technical-Architect---PubSec--Canada-_JR354283", "External_Job_Posting_Start_Date": "2026-07-30", "Government_Background_Check_Statement": "This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.", "Job_Description": "The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you’re set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it’s easy to maintain and adapt down the road, minimizing potential technical debt.
Our team is made up of thousands of the world’s leading Salesforce experts. We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.
Salesforce Professional Services is looking for a Senior Technical Architect. You will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. Here are some salient responsibilities the role entails:
Serve as a trusted advisor to the client
Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
Minimum Requirements:
Public Sector industry experience.
8+ years enterprise architecture or consulting experience
4+ years of experience leading Salesforce Core Projects
Strong application design skills combined with strong data, integration, and security architecture skills
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
A great listener with the ability to communicate with people in diverse roles
Proven ability to analyze, design, and optimize business processes via technology and integration
Resourceful and innovative thinker who can work through and solve problems
Strong experience in Integration concepts, designs and patterns
Security Clearance: This position requires the ability to obtain and maintain a Canadian Government
Required Qualities:
TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability
TEAM PLAYER: Proficient at collaboration and working with members of a team
COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
Preferred Requirements:
Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
Ability to convey and convince customers of best practices at various levels within a large organization
Application design and development background
Travel may be required and varies depending on the client requirements
Strong Enterprise Architecture background would be favorable
Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
Highly beneficial to have any Salesforce product certifications prior to joining:
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Platform App Builder
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Preferred Qualities:
LEADERSHIP: Self-aware; proficient at building strong relationships
THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller.
Experience with AI-powered development tools (e.g., GitHub Copilot, Cursor, Agentforce for Developers) and an understanding of their strengths and limitations.
Experience leading a technical team or workstream, with a passion for mentoring and developing talent.
Ability to build and maintain key relationships with C-level executives, senior technology leaders, and key decision-makers.
Experience defining and delivering enterprise applications on the Salesforce Platform is a strong plus.
The Technical Architect - DevOps is responsible for advising, designing, and managing deployment orchestration solutions for complex Salesforce implementations. This role requires close collaboration with Delivery Managers, Technical Architects, Solution Architects, and Account Teams, as well as direct client engagement to architect DevOps solutions tailored to their needs.
The Technical Architect - DevOps ensures solutions align with industry best practices to drive long-term customer success. This hands-on role involves architectural work and, when necessary, deployment execution. You are both a big-picture thinker and an in-depth problem solver, with broad and deep technical expertise. You take pride in designing resilient systems that withstand high volumes and critical demands while balancing technical and enterprise-level considerations.
Responsibilities
Collaborate with client stakeholders to define requirements, deliverables, and manage expectations.
Assess existing DevOps processes, tools, and practices, recommending improvements.
Design, present, and implement best-fit DevOps solutions, considering customer needs, tool preferences, and commercial constraints.
Drive the selection and implementation of DevOps tools and technologies.
Lead DevOps design sessions, architect solutions, and document best practices.
Develop and enforce DevOps frameworks and governance models for consistency across deployments.
Provide oversight and governance of Salesforce projects.
Ensure successful continuous delivery deployments across environments.
Support pre-sales activities, including discovery sessions, technical deep dives, and proof-of-concept (PoC) development.
Collaborate with Salesforce product teams to support client implementations.
Travel to client sites as needed (estimated 50-75%).
Requirements (Technical Skillset)
10+ years of CRM experience, with at least 8 years on the Salesforce platform.
Expert knowledge of the Salesforce product suite, including Sales, Service, Experience, Industries (Vlocity), and Data Cloud.
Strong understanding of environment management, release management, version control best practices, and deployment methodologies.
Understanding of branching strategies such as Git Flow, Trunk-based development, Feature branching
Salesforce Development Lifecycle – Metadata API, SFDX (Salesforce DX), Salesforce CLI, Apex, SOQL, Lightning Web Components (LWC).
Salesforce Release & Deployment Strategies – Sandbox management, Source-driven development, Change sets, Unlocked & Managed Packages.
Experience with CI/CD tools: Copado, Azure DevOps, Jenkins, GitLab, CircleCI.
Experience with Version Control Systems - Git, GitHub, Bitbucket, GitLab, Azure Repos.
Strong grasp of software configuration management (Chef) and release management.
Experience with Docker image building, orchestration, and pipelines.
Experience with test automation (Provar, TOSCA, TestNG, Selenium, WebDriver, JUnit, JMeter, ApexUnit).
Experience managing code quality tools (e.g., SonarQube, Checkmarx, PMD).
Understanding of Performance Monitoring – Salesforce Event Monitoring, CloudWatch, Azure Monitor.
Experience with security integration into CI/CD pipelines.
Ability to manage multiple priorities effectively.
Bachelor’s degree in Computer Science, Technology, or equivalent experience.
Salesforce certifications (active or ability to obtain upon hire).
Experience is evaluated based on core proficiencies, including leadership roles, military experience, volunteer work, and professional background.
Account Executive - Retail
Salesforce recherche un Account Executive pour rejoindre son équipe Enterprise, dédiée au développement de comptes stratégiques dans le secteur Retail. Ce rôle couvre l'intégralité de la plateforme Salesforce Customer 360, en accompagnant aussi bien les clients existants que de nouveaux prospects dans la valorisation de leurs investissements et l'atteinte de leurs objectifs business.
Responsibilities:
Développer et piloter la stratégie globale à long terme pour chaque compte, en alignement avec les objectifs business du client.
Diriger le cycle de vente de bout en bout en mobilisant les ressources adéquates (ingénieurs avant-vente, services professionnels, partenaires).
Identifier et qualifier de nouveaux comptes cibles et formaliser un plan de couverture du marché sous 30 jours.
Construire des relations de confiance durables avec les décideurs seniors au sein des organisations ciblées.
Qualifications requises:
Expérience avérée dans la vente consultative de solutions technologiques complexes en cycle long et multi-interlocuteurs.
Capacité démontrée à fédérer et diriger des équipes transverses pour conclure des opportunités stratégiques.
Expérience confirmée dans l'acquisition de nouveaux comptes dans un environnement concurrentiel.
Maîtrise courante du français et de l'anglais.
Qualifications préférables:
Connaissance des enjeux business spécifiques au secteur Retail et de ses cycles d'achat.
Formation à une méthodologie de vente structurée (ex : MEDDIC, Challenger, etc.).
Excellentes compétences en communication et en présentation, à l'écrit comme à l'oral.
Historique avéré d'atteinte ou de dépassement des objectifs commerciaux.
This is an evergreen job posting for Business Development Representative, Singapore Market role.
Our Sales Development team is comprised of Business Development Representatives (BDR) and Sales Representatives (SR). SR's manage inbound leads while BDR's (the more senior of the two roles) focus on outbound lead generation. This opening is for BDR. We are currently seeking high-energy, driven professionals with sound business acumen and natural sales instincts to join our fast-paced and dynamic team. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Salesforce.com offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell business application solutions and take your career to the next level!
Business Development Representatives are tasked with strategically developing and qualifying revenue opportunities within their assigned territory. BDR's work closely with their AE's in a business development capacity. Candidates for this position must be highly motivated, tenacious, and self starters.
Responsibilities:
Generate new business opportunities to fuel the sales Pipeline for our products across our Enterprise Accounts
Create and prioritise strategic target account lists within Singapore
Research and build "cold accounts" (i.e.: adding contacts, sending emails, cold calling)
Consistently meet or exceed monthly sales targets/quotas.
Conduct high level conversations with Senior Executives in prospect accounts
Evangelize Salesforce and the On-Demand model
Required Skills:
Minimum 3 years Inside Sales experience within IT (New Business Development, Cold Calling, Planning/Strategy etc)
Excellent track record selling to Singapore clients
Excellent Written/Verbal communication skill
High Energy.
Positive Attitude.
Ability to multi-task, prioritise, and manage time effectively.
Overview of the Role:
Our Commercial and Enterprise Account Executive teams drive customer success through the full Tableau analytics platform. Our Commercial team focuses on growing organizations of 250–5,000 employees, while our Enterprise team works with our most strategic customers — organizations of 5,000+ employees. As a trusted partner, you won't just sell AI-powered analytics — you'll work alongside agents and customers to accelerate revenue and help businesses see and understand their data in entirely new ways.
This role focuses on accounts within the Retail and Consumer Goods Industries or the Manufacturing, Auto, and Engineering Industries. Some positions may be office-based, office-flexible, or remote depending on the team.
Responsibilities:
Build and manage a sales pipeline by prospecting new accounts, growing existing customers, and closing a high volume of transactions across the full Tableau platform.
Develop trusted relationships with key stakeholders and C-suite decision makers to drive customer satisfaction and long-term value.
Coordinate with internal teams — including product support, customer success, and sales engineering — to meet customer needs and deliver on business objectives.
Partner with account teams and the broader partner ecosystem to develop territory plans and execute long-term account strategy.
Required Qualifications:
Commercial: 5–10 years of full-cycle sales experience, with at least 3 years in a field sales role.
Enterprise: 10 years of full-cycle sales experience, with at least 5 years in enterprise sales.
Proven ability to manage existing accounts for upsell and cross-sell, or to drive new logo acquisition.
Strong presentation and communication skills, with experience presenting to C-level executives.
Preferred Qualifications:
Experience selling business intelligence, analytics, or data platforms.
Ability to develop and execute territory and account plans in a complex, matrixed sales environment.
Background in the Retail & Consumer Goods or Manufacturing, Auto, and Engineering industries.
Experience will be evaluated based on core competencies, including extracurricular leadership, military service, volunteer work, and other relevant experience.
The Manager, Technical Consulting — Agentforce & Revenue Cloud leads a team of Technical Consultants and Sr Technical Consultants delivering enterprise-scale migrations from legacy CPQ and billing platforms (Apttus/Conga, Zuora, Oracle CPQ, custom-built CPQ) to Salesforce Revenue Cloud (CPQ + Billing + Revenue Lifecycle Management), and the design and deployment of Agentforce for revenue operations use cases. This role sits within Salesforce Professional Services' Global Delivery Centre (GDC) and is a 50% billable position — equally accountable for hands-on technical architecture delivery and people leadership of the Revenue Cloud and Agentforce migration track within the Migration Factory. You will act as the senior technical leader for quote-to-cash migration engagements, guiding the team through complex product catalogue migration, contract and subscription data migration, billing migration strategy, ERP integration design and Agentforce revenue agent configuration — while building a high-performing team of Revenue Cloud and AI migration specialists.
RESPONSIBILITIES
People Leadership: Manage up to 15 direct reports (Sr Technical Consultants and Technical Consultants) across the Revenue Cloud and Agentforce migration track — responsible for hiring, onboarding, mentoring, performance management and career development.
Technical Delivery (50% Billable): Act as the hands-on Technical Architect for complex Revenue Cloud migration engagements — owning CPQ solution design, product catalogue migration strategy, contract/subscription data architecture, billing migration design and Agentforce revenue agent configuration.
Migration Factory Contribution: Drive the Revenue Cloud and Agentforce track within the Migration Factory — ensuring wave delivery adheres to factory standards, MDLC phase discipline and quality gates.
Trusted Advisor: Serve as the senior technical point of contact for clients on Revenue Cloud migrations — building trusted relationships with CFOs, Revenue Operations leaders, Sales Operations and Enterprise Architects.
Workshop Leadership: Lead and facilitate CPQ discovery workshops, pricing design reviews, billing architecture sessions and Agentforce agent design workshops with client stakeholders and internal delivery teams.
Solution Design Governance: Review and approve all Revenue Cloud solution design documents, CPQ configuration designs, billing migration strategies and Agentforce agent blueprints — ensuring factory standard compliance.
Product Catalogue & Contract Migration Oversight: Oversee the migration of complex product hierarchies, bundle structures, pricing waterfalls, active contracts, subscriptions, amendments and billing history — ensuring relationship integrity and ERP reconciliation accuracy.
Agentforce Leadership: Guide the team in designing and deploying Agentforce agents for Revenue Cloud use cases — quote-assist agents, renewal agents, deal desk agents and revenue operations automation — post migration go-live.
ERP Integration Governance: Oversee the design and validation of ERP integration patterns (SAP, Oracle, NetSuite) for revenue recognition, AR and GL posting — ensuring billing data flows correctly post go-live.
Risk Management: Proactively identify and manage solution risks — pricing rule conflicts, contract data skew, ERP posting mismatches, CPQ governor limits during bulk operations and Agentforce hallucination risks in revenue contexts.
Practice Development: Drive internal initiatives to grow the Revenue Cloud and Agentforce migration practice — developing CPQ config accelerators, contract migration scripts, billing migration playbooks and Agentforce prompt template libraries.
Metrics & Outcomes: Own and report on team utilisation, delivery velocity, defect density, client satisfaction (CSAT) and wave throughput metrics for the Revenue Cloud and Agentforce track.
Hiring & Talent: Actively participate in hiring, interviewing and onboarding Revenue Cloud and Agentforce technical consultants — building pipeline of talent aligned to the Migration Factory's growth roadmap.
Work Location: This role requires a hybrid schedule of a minimum 3 days a week in the Atlanta, Dallas, or Seattle office.
Role Description
We have an exciting opportunity to join our growing team as an Internal Recruiter supporting our AMER teams. Our Internal Recruiters thrive in a fast paced, high volume, and process driven environment with an eye for detail. In this role, you will partner with multiple cross-functional stakeholders including senior Hiring Managers, Employee Success, Recruiting Business Advisors, and more to support internal employee mobility.
Your general role responsibilities will include:
- Acting as a talent consultant and advocate for internal employees at Salesforce
- Lead the entire recruiting process from initial screening through offer accept
- Enabling candidates and hiring managers on our Internal Recruiting Process and Policies
- Participate in implementing and driving global recruiting programs
- Build an ongoing, balanced pipeline of qualified internal candidates
- Learn the profiles within your supported talent communities so that you can help best match candidates with the appropriate opportunities
- Partner with other departments (Headcount Managers, Compensation, Employee Success) to drive the recruiting process
Basic Requirements:
- 5-8+ years of Recruiting experience, experience with Internal Recruiting a plus
- Proven track record of excellent client engagement
- Experience building relationships across various internal stakeholders in a matrixed environment
- Experience partnering and influencing senior level Hiring Managers and Executives
- Understanding of ATS tools and technologies, experience with Workday a plus
- Ability to deliver on tight deadlines and executive in a fast-paced and high volume environment
- Strong written and verbal communication skills
- Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
", "Job_Family_Group": "Employee Success", "Job_Posting_Title": "Internal Recruiter (Contract)", "Job_Requisition_Additional_Locations": "Georgia - Atlanta; Texas - Dallas", "Job_Requisition_Primary_Location": "Washington - Seattle", "Job_Requisition_Ref_ID": "JR354084", "Pay_Transparency_Text_if_location_region_is__Non-Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $75,000 - $142,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "Georgia", "Texas", "Washington" ], "Locations": [ "Atlanta", "Dallas", "Seattle" ] }, { "Employee_Type": "Regular", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/United-Arab-Emirates---Dubai/Enterprise-Account-Executive---UAE_JR353999", "External_Job_Posting_Start_Date": "2026-07-29", "Job_Description": "Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.
Salesforce has an established presence in Dubai which acts as the HQ for the region, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory.
The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.
We’re looking for a top-performing Enterprise Account Executive to join our team and lead Salesforce’s engagement with some of the most strategic customers in the region—across both existing relationships and high-potential new accounts. This is a high-impact role designed for a seasoned sales professional with a proven track record in leading complex, high-value enterprise relationships.
As part of our Core Sales team, you’ll be responsible for owning the full account strategy, executive alignment, and multi-cloud growth plans—positioning Salesforce as a strategic transformation partner to the region’s most influential players.
About the Role
Lead a strategic portfolio of enterprise customers, spanning existing accounts and new logo opportunities.
Own the vision, strategy, and executive engagement across each account.
Drive alignment across Salesforce Core CRM, AI, Data Cloud, and Industry Cloud teams to deliver unified customer value.
Serve as the primary executive sponsor from Salesforce, driving long-term digital transformation outcomes.
What You’ll Be Doing
Accelerate Salesforce’s presence and revenue across high-value enterprises.
Define and execute multi-year strategic growth plans, aligned to customer business priorities.
Build and manage a strong pipeline through territory planning, strategic prospecting, and relationship development.
Navigate complex deal cycles, lead internal collaboration, and consistently deliver against revenue targets.
Act as a trusted advisor to C-level executives, helping shape their digital strategy through the Salesforce platform.
What We’re Looking For
Successful, reference-able experience in enterprise software or cloud technology sales.
Demonstrated success in leading strategic enterprise accounts, including large transformational, multi-cloud deals.
Proven ability to engage C-level stakeholders, influence decision-making, and lead account teams effectively.
Strong commercial acumen, consultative selling skills, and long-term account planning capabilities.
Additional Requirements
University graduate calibre.
Based in the UAE or willing to relocate within 3 months.
Valid UAE driving license.
Fluent in English; Arabic is strongly preferred.
No restrictions on international or regional travel.
Why Join Us?
Be part of Salesforce—the global leader in AI + Data + CRM innovation.
Take a leadership role in one of our most strategic verticals, with high executive visibility.
Work closely with major Real Estate organizations shaping the future of urban development and infrastructure.
Join a high-performing, collaborative team focused on growth, impact, and excellence.
The Solution Architect leads one or more workstreams in sophisticated enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while completing key deliverables. They serve as hands-on advisors, using strong communication skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment.
Solution Architects are strong presenters and facilitators that are able to co-create the vision and own the execution with the customer as well as acquire customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies. They are proficient at analyzing issues and obstacles to resolve root cause, and can identify appropriate corrective action. They connect with technical and business customers from all levels through C-suite. On a day to day basis, they interact with customer product owner, business process owner and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry.
Solution Architects are stewards of the Professional Services Methodology and use their networks to ensure that standard processes are followed. They engage with Customer Success and Product teams to ensure the solutions are driving the most effective achievement of the value objectives. Solution Architects supply to thought leadership and standard methodologies by engaging with the cloud-specific practices teams. They will chip in both internally in their Community and externally in the marketplace.
We are looking for candidates who have experience supporting customers in one or more of the following industries:
Global Public Sector
State & Local / Education (SL/ED) – Partner with state governments, municipalities, counties, and K-12/higher education institutions to modernize legacy systems and enhance constituent engagement, requiring understanding of diverse regulatory environments and budget cycles across jurisdictions.
Non-Governmental Organizations (NGO) – Support mission-driven NGOs, nonprofits, and international development organizations in leveraging technology to maximize social impact and operational efficiency, requiring passion for social good and experience with grant-funded programs.
YOUR IMPACT: Responsibilities
Salesforce Professional Services is looking for a Solution Architect. As a Solution Architect, you will be serving as a strategic advisor and Salesforce product and platform authority to the company’s largest, most sophisticated enterprise customers. Here are some salient responsibilities the role entails -
Serve as a trusted advisor to the client
Identify and lead internal critical initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in instructing sophisticated concepts, and creative, prescriptive thinking across various levels of a client organization
Identify and proactively lead risk areas and commit to seeing an issue through to complete resolution
Handle customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
MINIMUM QUALIFICATIONS
5+ years of shown experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and known work
Extensive experience with configuration and customization on the Salesforce platform a must.
Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Hands-on technical experience with Service Cloud, OmniStudio and Public Sector (PSS) is required
Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of customers
Meticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
Must be a standout colleague as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams
A great listener with the ability to connect with people in diverse roles
Resourceful and entrepreneurial thinker who can work through and solve problems
Possible travel of about 25%, but exact travel requirements will vary based on customer.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
Experience working with clients within the Public Sector industry.
Experience working with Salesforce GovCloud or GovCloud Plus.
This candidate must be a U.S. citizen (U.S. born or naturalized) and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.
PREFERRED QUALIFICATIONS
Delivering high-value business outcomes applying an agile approach
Confirmed results leading customer and/or partner success stories
Experience working with Experience Cloud
Relevant Salesforce certifications and consulting experience are strongly recommended
PUBSEC APPENDIX
Ability to acquire Public Trust Security Clearance (or higher).
Any type of previous or current successful adjudications on HSPD-12 or other types of federal security clearances is a plus
Salesforce Professional Services is hiring Technical Architects As a Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers the Pulic Sector
The Technical Architect / Senior Technical Architect plays a pivotal role in both presales and implementation, shaping, scoping, and solutioning engagements to set customers up for success. This leader provides technical oversight and execution leadership on large-scale and mission-critical engagements while also serving as a trusted mentor to Salesforce teams and Federal clients. They're responsible for driving architectural excellence, strategic customer alignment, and fostering a high-performance culture within their teams.
Your Impact
Serve as a trusted advisor to the client
Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
Minimum Requirements
8+ years enterprise architecture or consulting experience on the Salesforce Platform (Core Sales/Services) within Public Sector.
Strong application design skills combined with strong data, integration, and security architecture skills
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
A great listener with the ability to connect with people in diverse roles
Proven ability to analyze, design, and optimize business processes via technology and integration
Resourceful and innovative thinker who can work through and solve problems
Qualification for this job is contingent upon acceptable results from a background investigation and your obtaining and maintaining the specific level of U.S. Government security clearance required for this role. U.S. citizenship (U.S. born or naturalized) required.
U.S. government security clearance as a condition of employment. These roles sit within the Department of War Civilian, Intel verticals. Clearance levels include Secret, Top Secret (TS), and TS/SCI (Sensitive Compartmented Information.
Preferred Requirements
Metro DC located
Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Experience in public sector digital transformation initiatives
Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)
Hands-on experience with Omni Studio
Ability to convey and convince customers of best practices at various levels within a large organization
Application design and development background
Travel may be required and varies depending on the client requirements
NOTE: By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring Technical Consultant will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
", "Job_Family_Group": "Customer Success", "Job_Posting_End_Date_Text_for_Colorado": "Applications for this position will be accepted on an ongoing basis.", "Job_Posting_Title": "Technical Architect / Senior Technical Architect - PubSec (Cleared)", "Job_Requisition_Additional_Locations": "District of Columbia - Washington; Virginia - Washington DC Metro - Remote; Washington D.C. - Remote; Maryland - Washington DC Metro - Remote; US, Remote; West Virginia - Washington DC Metro - Remote", "Job_Requisition_Primary_Location": "Virginia - Mclean", "Job_Requisition_Ref_ID": "JR354252", "Pay_Transparency_Text_if_location_region_is__Sales-NAT_US___Geo_A_SEL_": "At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $313,700 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $178,900 - $344,700 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.", "Time_Type": "Full time", "US_Compensation_Verbiage_Statement": "In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.", "Countries": [ "United States of America" ], "Regions": [ "District of Columbia", "Maryland", "Virginia", "West Virginia", "Wyoming" ], "Locations": [ "Mclean", "Remote", "Washington" ] }, { "Employee_Type": "Regular", "External_Job_Posting_End_Date": "2026-08-07", "External_Job_Posting_Site": "https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Hyderabad/Program-Manager---Salesforce_JR353793", "External_Job_Posting_Start_Date": "2026-07-28", "Job_Description": "About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Senior Technical Consultant - DevOps is expected to be hands-on expert in Salesforce DevOps and CI/CD implementation. This role will lead DevOps delivery for small to medium-sized Salesforce projects and support Technical Architects on complex, enterprise-scale programs. The ideal candidate combines technical depth, practical delivery experience, and strong client engagement skills.
The Senior Technical Consultant - DevOps ensures solutions align with industry best practices to drive long-term customer success. You are both a big-picture thinker and an in-depth problem solver, with broad and deep technical expertise. You take pride in designing resilient systems that withstand high volumes and critical demands while balancing technical and enterprise-level considerations.
Responsibilities
Collaborate with client stakeholders to define requirements, deliverables, and manage expectations.
Assess existing DevOps processes, tools, and practices, recommending improvements.
Design, present, and implement best-fit DevOps solutions, considering customer needs, tool preferences, and commercial constraints.
Drive the selection and implementation of DevOps tools and technologies.
Lead the setup and execution of Salesforce DevOps frameworks for small-to-medium scale projects.
Collaborate closely with Technical Architects and project leads on larger engagements to design and implement robust DevOps solutions.
Ensure successful continuous delivery deployments across environments.
Collaborate with Salesforce product teams to support client implementations.
Requirements (Technical Skillset)
6+ years of experience on the Salesforce platform, with a focus on DevOps, release management, and CI/CD implementation.
Hands-on experience with Salesforce DX, Salesforce CLI, Metadata API, Apex, and Lightning Web Components.
Strong working knowledge of CI/CD tools (e.g., Copado, Jenkins, GitLab, Azure DevOps) and version control systems (GitHub, Bitbucket).
Deep understanding of sandbox strategy, source-driven development, branching strategies, and release governance.
Familiarity with Salesforce deployment models, including Change Sets, Unlocked/Managed Packages, and Metadata deployments.
Exposure to test automation tools (e.g., PROVAR, CRT, TOSCA, Selenium, ApexUnit, JMeter) and code quality/security tools (e.g., SonarQube, PMD, Checkmarx).
Experience with Docker, orchestration pipelines, and security integration in CI/CD.
Understanding of performance monitoring tools (Salesforce Event Monitoring, CloudWatch, Azure Monitor).
Strong client-facing communication skills and ability to lead small/medium projects or support architects on large-scale programs.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all
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Solution Architects are strong presenters and facilitators that are able to co-create the vision and own the execution with the customer as well as acquire customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies. They are proficient at analyzing issues and obstacles to resolve root cause, and can identify appropriate corrective action. They connect with technical and business customers from all levels through C-suite. On a day to day basis, they interact with customer product owner, business process owner and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry.
Solution Architects are stewards of the Professional Services Methodology and use their networks to ensure that standard processes are followed. They engage with Customer Success and Product teams to ensure the solutions are driving the most effective achievement of the value objectives. Solution Architects supply to thought leadership and standard methodologies by engaging with the cloud-specific practices teams. They will chip in both internally in their Community and externally in the marketplace.
We are looking for candidates who have experience supporting customers in one or more of the following industries:
Global Public Sector - Federal Civilian
Federal Civilian (FedCiv) – Work with non-defense federal agencies (such as Health & Human Services, Commerce, and Transportation) to drive digital transformation initiatives that improve citizen services, requiring knowledge of federal procurement processes and the ability to obtain a Public Trust clearance.
YOUR IMPACT: Responsibilities
Salesforce Professional Services is looking for a Solution Architect. As a Solution Architect, you will be serving as a strategic advisor and Salesforce product and platform authority to the company’s largest, most sophisticated enterprise customers. Here are some salient responsibilities the role entails -
Serve as a trusted advisor to the client
Identify and lead internal critical initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in instructing sophisticated concepts, and creative, prescriptive thinking across various levels of a client organization
Identify and proactively lead risk areas and commit to seeing an issue through to complete resolution
Handle customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
MINIMUM QUALIFICATIONS
5+ years of shown experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and known work
Extensive experience with configuration and customization on the Salesforce platform a must.
Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Hands-on technical experience with Service Cloud, OmniStudio and Public Sector (PSS) is required
Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of customers
Meticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
Must be a standout colleague as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams
A great listener with the ability to connect with people in diverse roles
Resourceful and entrepreneurial thinker who can work through and solve problems
Possible travel of about 25%, but exact travel requirements will vary based on customer.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
Experience working with clients within the Public Sector industry.
Experience working with Salesforce GovCloud or GovCloud Plus.
This candidate must be a U.S. citizen (U.S. born or naturalized) and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.
PREFERRED QUALIFICATIONS
Delivering high-value business outcomes applying an agile approach
Confirmed results leading customer and/or partner success stories
Experience working with Experience Cloud
Relevant Salesforce certifications and consulting experience are strongly recommended
PUBSEC APPENDIX
Ability to acquire Public Trust Security Clearance (or higher).
Any type of previous or current successful adjudications on HSPD-12 or other types of federal security clearances is a plus
Overview of the Role
We're looking for a Regional Vice President of Sales, Data Foundation to lead a team of Account Executives driving growth across Chile, Peru, and Argentina in the integration and data management space, with a focus on MuleSoft and Informatica solutions. In this role, you'll shape go-to-market strategy for the region, develop a high-performing team, and serve as a key contributor to Salesforce's broader sales mission — all while building lasting relationships with customers across industries and segments.
What You'll Actually Be Doing
You're Our Person If...
Even Better If...
Senior Salesforce Solution Architect
Key Responsibilities:
As an Industry Success Architect, you will specialize in multiple Industry Clouds with primary, secondary, and tertiary areas of expertise. You will:
Drive Customer Impact - Partner with our most strategic and high-priority customers, assessing their Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.
Lifesciences Expertise - Serve as a trusted Subject Matter Expert (SME) in your Lifesciences Industry Clouds, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership, and product best practices.
Communicate with Clarity - Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.
Innovate & Solve Problems - Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.
Execute Proven Strategies - Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of your Industry Cloud customers.
Build Strong Relationships - Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth.
Basic Requirements:
1. Solution Design & Architecture
5+ years of experience in software, system, or enterprise architecture with experience in Lifesciences domain
Expertise in Salesforce products, platform capabilities, technical governance, and best practices.
Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.
Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices.
2. Communication & Leadership
Ability to assess business objectives, propose solution options, and drive stakeholder alignment.
Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences.
Skilled in creating clear, visually compelling design documents for diverse stakeholders.
Proven ability to lead discussions, influence decision-making, and advocate for best practices.
3. Strategic Thinking & Problem Solving
Ability to identify design inefficiencies, recommend optimizations, and drive customer transformation.
Provide data-driven insights on customer success stories and industry trends.
Passion for continuous learning and staying ahead of emerging technologies.
Desired Technical Skills:
Secure & Scalable Architecture: Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations. Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations.
Salesforce Development: Hands-on experience with APEX programming, JavaScript, Visualforce, and Lightning Web Components (LWC). Familiarity with governor limits and best practices for efficient code execution.
Data Management & Integration: Proficient in designing and managing data models, validation rules, and data governance best practices. Experience with data import/export, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs and middleware (e.g., MuleSoft).
System Integration & Extensibility: Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware, and event-driven architectures. Experience working with OAuth, Platform Events, External Objects, and tools like Salesforce Connect.
OmniStudio Knowledge: Experience with OmniStudio components is required.
DevOps (Core + Industry): Strong understanding of software development and delivery process, assessing architecture environments and requirements in order to implement management solutions.
Certifications:
Required: Salesforce Admin, Platform Developer 1 and JavaScript Developer
Highly Desired: Certified Architect Credentials (Application and System Architect), Platform App Builder, Salesforce Advanced Admin and an Accredited Professional credential in at least one Industry Cloud specialization (e.g., Financial Services Cloud, Health Cloud, or Public Sector Solutions).
The Solution Architect leads one or more workstreams in sophisticated enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while completing key deliverables. They serve as hands-on advisors, using strong communication skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment.
Solution Architects are strong presenters and facilitators that are able to co-create the vision and own the execution with the customer as well as acquire customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies. They are proficient at analyzing issues and obstacles to resolve root cause, and can identify appropriate corrective action. They connect with technical and business customers from all levels through C-suite. On a day to day basis, they interact with customer product owner, business process owner and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry.
Solution Architects are stewards of the Professional Services Methodology and use their networks to ensure that standard processes are followed. They engage with Customer Success and Product teams to ensure the solutions are driving the most effective achievement of the value objectives. Solution Architects supply to thought leadership and standard methodologies by engaging with the cloud-specific practices teams. They will chip in both internally in their Community and externally in the marketplace.
YOUR IMPACT: Responsibilities
Salesforce Professional Services is looking for a Solution Architect. As a Solution Architect, you will be serving as a strategic advisor and Salesforce product and platform authority to the company’s largest, most sophisticated enterprise customers. Here are some salient responsibilities the role entails -
Serve as a trusted advisor to the client
Identify and lead internal critical initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in instructing sophisticated concepts, and creative, prescriptive thinking across various levels of a client organization
Identify and proactively lead risk areas and commit to seeing an issue through to complete resolution
Handle customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
MINIMUM QUALIFICATIONS
5+ years of shown experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and known work
Extensive experience with configuration and customization on the Salesforce platform a must.
Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Hands-on technical experience with Service Cloud, OmniStudio and Public Sector (PSS) is required
Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of customers
Meticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
Must be a standout colleague as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams
A great listener with the ability to connect with people in diverse roles
Resourceful and entrepreneurial thinker who can work through and solve problems
Possible travel of about 25%, but exact travel requirements will vary based on customer.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
Experience working with clients within the Public Sector industry.
Security Clearance: This position requires the ability to obtain and maintain a Canadian Government Security Clearance. Candidates are not required to hold an active clearance at the time of application or interview; however, the successful candidate must be eligible to obtain clearance as a condition of employment.
PREFERRED QUALIFICATIONS
Delivering high-value business outcomes applying an agile approach
Confirmed results leading customer and/or partner success stories
Experience working with Experience Cloud
Relevant Salesforce certifications and consulting experience are strongly recommended
** This is a 6 month contract role. This role requires a hybrid schedule of a minimum 3 days a week in-office.
We are seeking an experienced Sales Sourcing Recruiter to fuel our high-growth Go-To-Market organization with top-tier talent. This is a high-volume, fast-paced environment built for someone who thrives on finding talent others can't — turning competitor maps into candidate pipelines and cold outreach into warm relationships. You will own the top-of-funnel sourcing strategy for our GTM teams, working in close partnership with our recruiting team in a split model.
Your Impact
Pipeline Architecture: Build and maintain deep, proactive talent pipelines for GTM roles — mapping competitors, identifying passive candidates, and continuously refreshing pools ahead of business demand.
High-Velocity Sourcing: Drive high-volume sourcing efforts for fast-paced Sales and GTM hiring, delivering a consistent flow of qualified, assessed candidates to recruiting partners.
Direct Sourcing Excellence: Use advanced Boolean search, LinkedIn Recruiter, and direct outreach strategies to engage passive talent — particularly from direct competitors.
Navigate Ambiguity: Quickly translate vague or shifting hiring needs into structured sourcing strategies, staying one step ahead in a fluid, rapidly evolving environment.
Sourcing Partnership: Collaborate closely with our Talent Attraction recruiting team — handing off warm, pipeline-ready candidates and proactively applying qualified talent to multiple open opportunities.
Market Intelligence: Serve as a talent market expert, tracking competitor hiring trends, compensation benchmarks, and talent availability to inform sourcing strategy and advise recruiting partners.
Basic Requirements
Experience: 5+ years of recruiting or sourcing experience (agency and/or in-house), with a proven track record supporting Sales or GTM hiring in a high-velocity environment.
In-Office Availability: Ability to work from the local office a minimum of 3 days a week.
Sourcing Depth: Demonstrated expertise sourcing passive candidates through advanced direct-sourcing techniques — Boolean search, LinkedIn Recruiter, talent mapping, and competitive intelligence.
Agility & Resilience: Proven ability to adapt to shifting priorities and thrive in a highly fluid, ambiguous environment.
Outreach Craft: Strong ability to write compelling, personalized outreach that converts passive candidates into active conversations — including cold calling and phone-based relationship building.
Market Knowledge: Familiarity with technology/SaaS markets and the ability to articulate the Agentic Enterprise value proposition to passive candidates.
Execution: Ability to manage a high volume of sourcing workstreams simultaneously and deliver pipeline on deadline.
Tools: Proficiency with LinkedIn Recruiter, Workday ATS, Slack, GoodTime, and Google preferred.
Preferred Requirements
Experience in a dedicated sourcing or research function within a rapidly growing technology or SaaS company is highly preferred.
Familiarity with talent intelligence tools is a plus.
Department Overview
Data Solutions is the force that propels Salesforce into the AI era, informing—through trusted data and artificial intelligence—the path forward to be smarter in every dimension. Delivering everything from financial forecasting and customer health to adoption insights and curated data, Data Solutions serves as the unbiased partner to every data trailblazer across Salesforce. As part of this organization, Cloud Analytics operates as the strategic product analytics engine, partnering directly with cloud leadership to drive high-stakes decision-making through rigorous metrics and insights. Sitting within Cloud Analytics as a forward-deployed partner to AgentExchange, this role collaborates hand-in-hand with product, engineering, and data leadership to co-build the foundations, core metrics, strategic insights, and autonomous agents driving the product forward.
Responsibilities
Strategic Advisory: Apply rigorous quantitative and statistical methods, including experimentation, causal inference, tradeoff analysis, and modeling under uncertainty to inform product initiatives and diagnose complex business challenges. Serve as a trusted advisor and thought leader to senior T&P leadership (including the GM, COO, and Product Owners), translating complex analytical insights into clear, high-impact business strategies.
Agentic Systems & AI Lifecycle: Architect, evaluate and govern autonomous AI agents to automate complex data science tasks, scaling our capability to deliver descriptive and prescriptive analytics at enterprise speed. Incorporate AI solutions into daily analytical workflows to drive faster time-to-insight.
Stakeholder Partnership: Partner with cross-functional squads of analysts and engineers to diagnose complex business problems—applying rigorous quantitative methods and business context to provide clear descriptive analysis and actionable prescriptive solutions.
Roadmap Ownership: Collaborate with cross-functional leaders to define the AgentExchange product analytics roadmap, prioritizing initiatives that drive maximum value and scale.
Metrics & Growth: Define and track the critical product metrics required to accelerate AgentExchange adoption and long-term customer value.
Technical Leadership & Mentorship: Elevate the team's technical bar by establishing best practices for statistical rigor and agentic engineering, while mentoring peers across the broader Cloud Analytics organization.
Required Skills
Proven Experience: 8+ years of hands-on experience in data science, decision science, or advanced analytics, with a proven track record of deploying analytical models that move business needles.
Agentic AI & Systems Engineering: Demonstrated experience architecting agentic workflows, orchestrating LLMs, or building automated, self-correcting data science systems. You don't just use AI; you build systems that leverage it.
Technical Mastery: High proficiency in statistical programming languages (Python or R) and modern data science stacks, along with exceptional SQL skills for complex feature engineering and database performance tuning.
Quantitative Foundation: Master’s degree or MBA in a highly quantitative discipline (e.g., Computer Science, Engineering, Economics, Statistics, or Applied Mathematics).
Executive Presence: Exceptional communication skills with the ability to build trust with C-suite executives, align technical teams, and tell a compelling story with data.
Entrepreneurial Execution: A "get-it-done" mindset with a strong bias for action, comfortable operating with high autonomy in a global, matrixed environment.
Qualified's AI SDR platform empowers sales and marketing teams to identify, engage, and convert high-intent buyers into qualified pipeline—24/7.
As an SMB Account Executive, you'll be responsible for driving new business within a defined territory by developing and executing a strategic sales plan to achieve revenue goals. You'll take a consultative, solution-oriented approach, helping SMB organizations understand how Qualified's conversational marketing and pipeline generation platform can help accelerate growth. You'll own the full sales cycle—from prospecting and discovery through demo, negotiation, and close.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Description
The Customer Success Manager, Senior Manager is a highly strategic and experienced individual contributor responsible for driving quantifiable business impact across our most complex, often multi-org Signature customers. This role acts as a primary strategic partner who maintains a continual focus on the customer’s business goals to improve their adoption, technical health, and expertise to realize the maximum value out of their Salesforce investment. Ensuring the seamless delivery of all deliverables necessary to advance the customer’s core business goals. The Senior Manager is required to integrate multiple products or processes to create effective customer solutions.
We are looking for candidates who have experience supporting customers in one or more of the following industries:
State, Local Government, and Education (SLED). This includes working with state and municipal agencies, county and city governments and K-12 or higher education institutions.
This is an Individual Contributor position.
Your Impact
Customer Accountability and Value Alignment
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing
Share best practices for sales and service process optimization, data quality, and customer experience
Strategic Advisory and Stakeholder Management
Drive adoption of Sales and Service Cloud features with reps, agents, managers, supervisors, and ops teams
Track usage metrics (opportunity updates, activity logging, forecast submissions, report usage, case resolution times, knowledge article usage, channel adoption, and CSAT scores)
Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products and services and identify major political barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
Conduct quarterly reviews of feature usage to drive adoption of tools like Journey Builder or Commerce Promotions, ensuring platform stability and performance.
Identify underutilization of contracted entitlements (e.g., messaging volume or GMV tiers) and align platform features with customer priorities to increase throughput.
Technical Health, Adoption, and Risk Management
AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
Serve as the primary interface for major incidents (e.g., checkout failures or email deliverability drops) to protect peak revenue.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Escalate complex automation, data model, routing, or integration questions to technical resources
Minimum Requirements
Experienced business professional, preferably with 5+ years of relevant industry expertise in Customer Success, SaaS platform use, or related fields.
Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.
Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development
Cloud/Platform Requirements:
5-6 years experience with deep Salesforce Service Cloud expertise.
Knowledge of advanced Service Cloud features: Omni-Channel, Service Cloud Voice, Digital Engagement (messaging, chat), Field Service Lightning.
Preferred Requirements:
Service Cloud Consultant certifications.
Salesforce Admin + Service Cloud Consultant certification.
Data Cloud experience/certification.
Additional Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Data 360 Specialist, Agentblazer).
Understanding of Service Cloud integrates with telephony, chat, messaging, and self-service portals.
Understanding of Einstein AI for Service (case routing, chatbots, predictive service).
Note: this role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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As a Salesforce Project Manager (Individual contributor), you will lead & own the end-to-end delivery of global, outcomes-based Salesforce implementations using Agile methodologies and modern, AI-enabled delivery practices. You will be accountable for delivery excellence, financial performance, governance, and stakeholder alignment, operating with a strong business-owner & customer-first mindset. This role requires strategic thinking, executive presence, and hands-on delivery leadership to manage complex Salesforce programs, protect project margins, and scale delivery impact across the organisation.
What We Expect
End-to-End Salesforce Delivery & Financial Ownership: Own the complete Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, and dependencies while ensuring high-quality outcomes and protecting Sold vs. Delivered margins.
Agile Delivery Leadership: Lead Agile delivery using frameworks such as Scrum and SAFe, driving sprint execution, backlog prioritisation, delivery predictability, and high-performing cross-functional Salesforce teams.
Program Planning & Roadmap Management: Develop and manage integrated project plans and delivery roadmaps, ensuring transparent progress reporting, risk visibility, and dependency management across the engagement lifecycle.
Drive Enterprise AI Architecture frameworks from a delivery standpoint, establishing clear project tracking milestones for predictive and generative AI workstreams while managing downstream environment and data dependencies
Stakeholder & Executive Management: Drive stakeholder alignment through effective communication, executive reporting, governance forums, and proactive escalation management in complex, global environments.
Focus on Performance Evaluation & ROI by tracking and showcasing program metrics that prove the business value, sprint velocity gains, and adoption rates of deployed Salesforce capabilities to client leadership
Quality Governance & Delivery Excellence: Establish and enforce delivery governance, standards, and best practices, ensuring compliance, quality benchmarks, and continuous improvement across projects.
Champion an AI-First Delivery & Engineering methodology by utilizing advanced AI tools, developer assistants, and automated tracking to optimize implementation schedules and boost team development capacity
Resource & Budget Management: Plan and optimise project resourcing, manage budgets and forecasts, track financials, and mitigate delivery and financial risks throughout the engagement.
AI-Driven Productivity Enhancement: Encourage the strategic adoption of authorised AI technologies to boost team efficiency and optimise overall project delivery cycles.
Timezone flexibility: Timezone flexibility to ensure comprehensive support and alignment with global customer needs.
Requirements:
Must Have
10+ years of total experience in the IT industry, with 5+ years delivering Salesforce projects.
Proven experience managing Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds.
Strong understanding of the Salesforce delivery lifecycle, with the ability to collaborate effectively with Architects and Technical Leads (hands-on configuration is not required).
Demonstrated ability to communicate clearly, confidently, and assertively with senior stakeholders and executives.
Salesforce Certifications (any one): Sales Cloud Consultant, Service Cloud Consultant, or Experience Cloud Consultant.
Project / Agile Management Certification (any one): PMP, PMI-ACP, SAFe Agilist, PRINCE2, CSM, or PSM.
Hands-on experience with project management and collaboration tools such as JIRA, Azure DevOps (ADO), MS Project, Smartsheets, Google Workspace.
Awareness and practical exposure to AI-enabled delivery tools (e.g., Gemini, Notebook LM, Claude) and an Agentic Delivery mindset.
Willingness to travel on a need basis.
Desirable/Nice to Have
Experience delivering Salesforce projects in Financial Services, Consumer Goods, Healthcare, or Life Sciences domain(s).
Exposure to MuleSoft, Salesforce Data Cloud, or related integration and data platforms.
Familiarity with Agentforce use cases or related Specialist certifications, with a foundational understanding of how to scope, track, and manage digital agent-enabled projects.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.
AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You have a degree in Computer Science or a related field
You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
You can hold your own in a room with sales teams and customer architects.
You ship quality code and evaluate AI outputs with engineering rigor.
You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
You thrive in the group chat that's building something, not just talking about it.
You're excited to travel ~25% of the time, working directly alongside customers.
Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realize lasting, scalable value from the solutions your team builds.
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization.
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools. Including: Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact (specifically with Government, Nonprofit and/or Education customers), building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximize the benefits of intelligent agents
Product Feedback Loop: Synthesize field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
You have a degree in Computer Science or a related field
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or program management for enterprise cloud or SaaS technology
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and program management skills — ability to run multiple work-streams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organizational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
AI Builder, Emerging Talent - Greek Market
Technical foundation required. Builder mindset non-negotiable.
Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first-of-its-kind AI Builder New Grad cohort, you'll be embedded directly with customer-facing teams, designing, developing, and deploying Agentic solutions for the world’s Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You’ll deliver real-time customer impact from day one. Working in a builder pod, a cross-functional team that collaborates to design, build, and deploy AI solutions for real customers. It's a built-in support system to ensure you're set up to win. Honestly, you're already thinking about what you'd build here…
The AI Builder Experience
AI-Powered Development: You'll be developing real customer solutions with the best-in-class suite of leading-edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development.
Dedicated Mentorship: You won’t be building in a vacuum. You’ll be part of a program focused on hands-on technical skill development, shadowing opportunities, and meaningful networking. You’ll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers.
Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high-level conversations with stakeholders.
What You'll Actually Be Building
Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet.
Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform.
Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using JavaScript, Python, and Apex.
Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You’ll use your consultative skills to ensure our tech meets real-world needs
Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one.
You’re Our Builder If…
You have a strong background in Computer Science or a related engineering discipline.
You’re an AI native who has been deep in LLMs and prompt engineering.
You are fluent in React, TypeScript, GraphQL, Python, OOP and Real-Time Infra
You can hold your own in a room with our sales teams and customers.
You write high-quality code and evaluate AI outputs with engineering rigor.
You thrive in the group chat that’s building something, not just talking about it.
You're ready to grow faster here than anywhere else - nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one.
You bring sharp problem-solving instincts, relentless initiative, and a get-things-done mentality.
You are excited to travel 25-50% of the time, working directly alongside our customers to see your code come to life in their environments.
You are fluent in Greek and English.
Success Architect - Agentforce/Data Cloud
At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce/Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics.
Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalised engagement, and predictive customer insights. By powering hyper-personalised experiences and real-time decision-making, Data Cloud helps organisations maximise customer lifetime value and drive business growth.
Additionally, Data Cloud is the foundation of Agentforce, enabling real-time, intelligent decision-making by centralising and harmonising enterprise data. By leveraging Data Cloud, Agentforce can deliver context-aware AI automation, hyper-personalised customer interactions, and predictive insights, driving greater operational efficiency and business value.
Responsibilities:
Your Impact
As an Agentforce/Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organisation. Your expertise and guidance will directly influence the technical architecture, performance optimisation, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce/Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration and Team Work
Collaboration is at the core of our success, and as an Agentforce/Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimise performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Minimum Requirements:
Preferred Experience:
Note: This role is office-flexible, and the expectation is to work from the office three days per week
Success Architect - Agentforce/Data Cloud
At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce/Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics.
Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalised engagement, and predictive customer insights. By powering hyper-personalised experiences and real-time decision-making, Data Cloud helps organisations maximise customer lifetime value and drive business growth.
Additionally, Data Cloud is the foundation of Agentforce, enabling real-time, intelligent decision-making by centralising and harmonising enterprise data. By leveraging Data Cloud, Agentforce can deliver context-aware AI automation, hyper-personalised customer interactions, and predictive insights, driving greater operational efficiency and business value.
Responsibilities:
Your Impact
As an Agentforce/Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organisation. Your expertise and guidance will directly influence the technical architecture, performance optimisation, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce/Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration and Team Work
Collaboration is at the core of our success, and as an Agentforce/Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimise performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Minimum Requirements:
Preferred Experience:
Note: This role is office-flexible, and the expectation is to work from the office three days per week
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
The Global Support work environment is highly client-focused and fast paced, operating globally to provide 24/7/365 technical support. We are looking for an ambitious individual to join our Salesforce Support team who is highly collaborative and ready to take on a swarm lead position with existing technical support experience and understanding of critical issue management in an enterprise cloud-based platform.
Your Impact - In your role as a Swarm Lead with Support Engineers, you are the first point of contact for customers experiencing technical challenges after hours. You own the complete end-to-end customer experience for the APAC shift.
Service Delivery
Minimum Qualifications
Preferred Qualifications & Experience
The Salesforce legal department is uniquely technology-driven and dynamic. The Salesforce legal team delivers innovative, trusted and outstanding legal services to advance and protect Salesforce’s interests, while building a fulfilling legal work environment.
Third-year law student pursuing a Bachelor of Laws (LLB) OR a first-year law student pursuing a Juris Doctor (JD)
Strong interest in working in the technology industry
Strong interest in learning about an in-house legal department
Ability to research legal and business issues and learn new concepts quickly, like AI technology
Ability to organise, priorities and manage deadlines in a fast-paced environment
Excellent oral and written communications and analytical skills
Ability to collaborate effectively across diverse internal legal and business groups
Positive and professional attitude, including dependability, timeliness, and a penchant for discretion
WHAT YOU WILL BE DOING:
As a legal summer intern, you will gain incomparable insight into the legal team in a leading cloud computing company. During the 12-week program, you will be an active member of the legal team and counted on to assist with both complex projects and day-to-day responsibilities. You will be working directly with a world class legal team. Projects you can expect may include: participating in negotiations, collaborating with counsel on global strategies, evaluating and researching critical legal issues related to AI, connecting with global teams, contract, privacy, employment, intellectual property, and corporate matters.
Applications will be reviewed on a rolling basis.
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Salesforce is seeking a Lead Engineer (LMTS) to design and operate the foundational public cloud governance and infrastructure platform that secures and enables Salesforce’s trusted CRM and enterprise cloud ecosystem.
Our Public Cloud engineering teams build and maintain large-scale distributed systems that underpin Salesforce products used by tens of millions of users worldwide. These systems form the secure control plane governing thousands of cloud accounts across multiple public cloud providers. They must be highly reliable, performant, and secure while preserving customer customizations and compliance requirements at global scale.
In this role, you will architect and optimize critical backend systems protecting Salesforce’s global cloud infrastructure. You will apply deep expertise in concurrency, distributed systems, and large-scale data management to build highly available, fault-tolerant, and secure-by-default services. These Tier-0/Tier-1 systems directly impact platform stability and security.
As a Lead Engineer, you will set technical direction while remaining hands-on—leading design and code reviews, building targeted prototypes to validate architecture, mentoring engineers, and acting as a technical escalation point for complex production challenges.
This role demands strong ownership, operational discipline, and enterprise-scale accountability in a Public Cloud-native environment.
Your Impact
As a Backend Lead Engineer, your responsibilities will include:
Design and evolve distributed control-plane systems governing public cloud environments at enterprise scale.
Build automation frameworks, validation platforms, and policy enforcement engines across AWS, GCP, and Hyperforce.
Develop secure Infrastructure-as-Code solutions for multi-cloud provisioning and guardrails.
Make architectural decisions grounded in performance, scalability, availability, and blast-radius control.
Design, develop, debug, and operate resilient services running across multiple regions and thousands of compute nodes.
Optimize concurrency, workload distribution, and data management at scale.
Ensure high availability, fault tolerance, and performance under heavy production traffic.
Lead from the front—proactively dive into complex production code, build targeted PoCs, and validate architectural decisions through hands-on experimentation.
Demonstrate a strong bias for action by converting ambiguous ideas into working implementations to de-risk high-impact initiatives early.
Mentor engineers across levels, strengthening system design thinking and operational discipline.
Establish and enforce engineering standards for observability, automation, testing, and resilience.
Act as the technical escalation point for complex architectural and production challenges.
Own and operate multiple instances of mission-critical Tier-0/Tier-1 services.
Balance live-site management, feature velocity, and retirement of technical debt.
Lead post-incident reviews and drive systemic reliability improvements.
Participate in on-call rotations to address complex issues in real time and maintain service availability.
Required Skills
Mastery of multiple programming languages and platforms.
9+ years of software development experience.
Strong experience with:
Public cloud platforms (AWS, GCP, Azure)
Infrastructure-as-Code (Terraform)
Kubernetes-based microservices
Deep understanding and hands-on experience with distributed systems.
Deep understanding of Service-Oriented Architecture (SOA).
Deep knowledge of object-oriented programming and scripting languages, including Java, Python, Go, and Node.js.
Excellent RDBMS concepts with experience developing applications on SQL Server, MySQL, and PostgreSQL.
Strong understanding of:
Monitoring, alerting, logging, and observability
CI/CD pipelines and automated validation
High availability design patterns
Experience working in Agile environments with a strong testing discipline.
Strong understanding of software development best practices and demonstrated technical leadership.
Bachelor's degree or equivalent relevant experience. Experience will be evaluated based on the core competencies required for the role (e.g., extracurricular leadership, military service, volunteer experience, and professional experience).
Preferred Skills
Experience with Security, IAM, cloud governance, or policy frameworks.
Exposure to security protocols such as mTLS, PKI, OAuth, and SAML.
Experience building control-plane or platform-level services.
Familiarity with distributed data stores and streaming systems.
Experience with NoSQL, HBase, and/or document stores such as Elasticsearch.
Experience with open-source technologies such as Kafka, Spark, or ZooKeeper.
Knowledge of or contributions to open-source technologies.
Experience developing RESTful services.
Experience with distributed caching and load-balancing systems.
The Experience
The Finance & Strategy (F&S) team serves as a trusted adviser to the business to help guide decision-making through business partner support and innovative and informative analyses. We are looking for visionary, results-oriented leaders who thrive in fast-paced environments, possess a passion for driving transformation at scale, and excel at building high-performing teams capable of supporting the company’s explosive growth.
The F&S Topline Data and Insights team is looking for a Senior Analyst, Strategic Finance Analytics. This individual will own the datasets and analytical workflows that underpin Salesforce's revenue and attrition forecasting processes, while partnering across Corporate Finance, Product, and GTM to ensure a consistent, trusted view of topline performance. The role requires strong technical depth in data and analytics, paired with the business judgment to connect data signals to forecast outcomes.
What You'll Actually Be Doing
Data Ownership & Forecasting Support
Own and maintain the authoritative datasets supporting Current Remaining Performance Obligations (CRPO) and Attrition reporting and forecasting, including Total Bookings, Available to Renew (ATR), and renewal opportunity data
Validate outputs against source systems to ensure data integrity and serve as the first line of defense for anomalies or discrepancies
Contribute a Finance & Strategy (F&S) perspective to revenue and attrition forecast cycles, connecting data signals to drivers, risks, and variances
Deliver ad-hoc analyses on historical trends and forecast drivers to inform planning and decision-making across F&S partners
Reporting & Data Infrastructure
Develop and maintain Tableau dashboards that enable self-service visibility into topline metrics for cross-functional partners
Identify and drive automation of manual, repeatable reporting workflows using SQL, Python, and AI-enabled tooling to reduce cycle time and analytical risk
Build bespoke datasets and analytical frameworks to support emerging business questions across revenue and attrition
Cross-Functional Partnership
Partner with Corporate Finance, Product Finance, and Go to Market (GTM) teams to align on metric definitions, data sources, and reported numbers
Serve as the connective tissue across Analytics and Ops partners to ensure consistency between operational data and financial reporting
Synthesize findings and communicate analytical conclusions to F&S stakeholders in clear business terms
You're Our Person If...
3+ years of experience in FP&A, corporate finance, or strategic analytics
Advanced SQL proficiency and working knowledge of Python; experience with Snowflake, Tableau, or equivalent modern data stack tools
Strong data intuition with the ability to translate ambiguous business questions into structured analytical outputs
Comfort leveraging AI tools (e.g., LLMs, copilots, automation platforms) to accelerate data preparation, pattern identification, and workflow automation
Exceptional attention to detail and a strong sense of ownership over data quality and reporting accuracy
Demonstrated ability to partner cross-functionally and communicate findings to senior stakeholders
Even Better If...
Familiarity with SaaS topline metrics (Annual Recurring Revenue (ARR), Bookings, CRPO, Attrition) and the operational drivers behind them preferred
This role is hybrid and goes into the office 3 days per week.
We are seeking a Technical Architect & Salesforce Manager to join our consulting team. In this hybrid role, you will act as a billable Technical Architect on active client engagements—designing robust, scalable Salesforce solutions—while simultaneously managing and mentoring a team of skilled Salesforce Developers to ensure technical excellence, professional growth, and successful project delivery.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills from a technology perspective, including a foundational understanding of how to leverage AI development tools to optimize delivery cycles. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background. You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth.
Responsibilities and Requirements:
Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
Provide oversight and governance of Salesforce projects, guiding delivery teams on the effective use of AI-assisted tooling to maintain velocity and quality
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed, encouraging the use of AI coding assistants to enforce best practices
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Ability to understand a project and debug issues, leveraging AI diagnostics to assist in interpreting logs and isolating bottlenecks
From time-to-time, participate in activities such as technical landscape discovery, Proof-Of-Concept (POC) development with prospects
Liaise with Salesforce product teams to support client implementations
Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds, with a foundational familiarity with Salesforce's AI offerings (e.g., Agentforce)
Understanding of systems architecture
Understanding of key design patterns and large data volume limitations and best practices
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Lead a technical team and own customer and team engagement
Travels to client sites for projects, estimated 50-75%
Maintain a target billable utilisation aligned to the role
9-15 years CRM experience with a minimum of 6 years on the Salesforce platform
Maintain billable utilisation targets for your team
Technical enablement of team members on the latest Salesforce products and processes, including upskilling on modern AI development tools and practices
Working with global teams for delivery across geographies. We will need you to be flexible with your work hours
Active Salesforce certifications or ability to achieve relevant certifications upon hire